General administrator jobs

Our Vacancy
Join Us as a Housing Support Worker – Be the Bridge Between Temporary Accommodation and a Home. 

At Peabody, we’re committed to helping people build stable, confident futures. We’re looking for a Housing Support Worker who is compassionate, proactive, and ready to support adults and families living in temporary accommodation.

This is not a care role. It’s a practical, hands on support position focused on empowering people to manage their tenancies, develop essential life skills, and overcome barriers that may be affecting their housing stability. You’ll be working alongside tenants to help them feel more in control of their circumstances, stay independent, and move on positively at the end of their term.

What you’ll be doing:
In this role, you’ll provide high quality, person centred housing support to adults and families living in temporary accommodation, helping them build the skills and confidence needed to sustain their tenancies and move on successfully. You’ll work flexibly, delivering 1-to-1 support both over the phone and through home visits, adapting your approach to meet the diverse needs, backgrounds, and circumstances of each household. Acting as a bridge between accommodation and a stable home, you’ll ensure tenants have the knowledge, tools, and support networks needed to thrive throughout their housing journey.

Your role will involve:

• Risk Management: Completing and regularly updating risk assessments to ensure the safety of tenants, the community, and yourself.
• Housing Related Support: Offering guidance on budgeting, benefit claims (including Universal Credit and Housing Benefit), rent payments, and basic home management.
• Signposting & Advocacy: Identifying additional needs such as mental health, employment, or substance misuse, and connecting tenants to specialist external agencies.
• Administrative Excellence: Maintaining accurate digital case notes in real time, ensuring GDPR compliance and strong, high quality reporting
• Team Collaboration: Providing “roving” support to colleagues and assisting at other schemes when required to ensure continuity of service.
• Holistic Support Planning: Co producing personalised support plans with tenants, setting clear and measurable goals to strengthen housing stability and overall wellbeing.

What we’re looking for

• Strong communication skills with the ability to explain complex housing information clearly to a diverse tenant group, including individuals and families.
• Ability to travel independently to tenants’ homes as part of regular support delivery.
• Experience in housing, social care or community support (desirable but not essential – full training provided for the right candidate).
• High proficiency in Microsoft Office 365 and digital case management systems, with confident report writing skills.
• Excellent people skills and the ability to build rapport while maintaining professional boundaries.
• A collaborative, “can do” attitude with a willingness to support other schemes and colleagues during busy periods.

Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What You’ll Get:
•    25 days’ annual leave 
•    Flexible benefits including healthcare, dental, and discounts.
•    4x Life Assurance and up to 10% pension contribution.
•    Professional development, including funded apprenticeships.
•    Two paid volunteering days each year.
•    Family-friendly policies and a supportive team culture.

Please read before applying:

This is a part-time role - 18.75 hours per week
Shifts may include early mornings and evenings, so flexibility is key.

We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone! 

Closing date: 05 February 2026
Microsoft Teams interviews will take place on Wednesday 11th January 2026, followed by in-person interviews at the service in Braintree on Friday 13th February 2026.

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. 

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are looking for a receptionist to work within the Harris Federation Head Office, undertaking Reception and other administrative duties within the CEO's team.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• Greeting and receiving all visitors to Head Office in a professional manner, ensuring compliance with safeguarding and Health & Safety protocols
• Operating the telephone switchboard, directing calls to appropriate departments or staff members, taking messages, and responding promptly to enquiries from parents/carers and the public
• Maintaining the reception area and meeting rooms to a high standard, ensuring they are tidy, presentable and reset after use, and reporting any maintenance issues to the Office Manager
• Supporting the Office Manager with office maintenance tasks, including coordinating fire drills, liaising with engineers and managing heating/air con servicing
• Organising and preparing refreshments for meetings and events
• Updating employee records to reflect staff changes for switchboard/Inventry accuracy
• Managing incoming and outgoing mail and parcels, including maintaining the franking machine account and ordering supplies
• Coordinating courier services and managing related accounts
• Maintaining the academy contact sheet, ensuring Principal and PA details are current
• Building positive relationships with staff, contractors and external agencies to support the Federation’s objectives

A full list of responsibilities can be found in the Job Pack.

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Flexibility and ability to respond to multiple demands and to prioritise
• The ability to work well with colleagues and visitors
• A high level of adaptability to changing demands
• The ability to work collaboratively as part of a team
• The ability to plan and organise work to meet varying deadlines
• The ability to work on own and take initiative
• Strong written and verbal communication skills
• Experience of delivering a high-quality service
• Experience of a range of general administrative duties.
• Good ICT skills and experience, including Word, Excel and management information systems (MIS)

Please download the Job Pack for a full person specification.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Accountability Officer

Salary: £47,000p.a. FTE (pro-rata salary for 30+ hours)

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies 

Contract:  Permanent

Hours: 37.5 hours per week (30+ hours per week and job share will be considered. We are open to discussing how this may work for you.)

Location: Wigan, London (office or hybrid working) or remote-based with occasional travel

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

As we’re moving forward we recognise that a diverse workforce yields the best results.  We embrace all the different identities in the UK and we want our workforce to reflect that.

Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds. 

If you love keeping organisational systems in order, we want to hear from you.

This is a satisfying role where you can develop links across the organisation and maintain efficient functionality of multiple key systems alongside other stakeholders. Key areas of responsibility include:

• GDPR
• Health and Safety
• Risk register
• Emergency planning and business continuity processes
• Legal signposting
• Document storage
• Policy and process

Working closely with the senior executive team, this role has wide reach across the organisation.  Regularly meeting with programme teams this role ensures compliance and engagement across the organisation supporting staff to ensure that we operate safely and securely. Acting as the Data Protection Officer and providing support on health and safety this role leverages strong business partnering skills to make a real difference across the organisation.

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know. 

If you are interested in this job and want to help us make a difference, please review a copy of the full job description and ensure that you meet the essential criteria found in the person specification before applying. 

After reading the application information, if you would love to work with us and apply, please continue to apply. 

As part of the application process you will need to answer five multiple choice questions, three sift questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 09:00, 02 February 2026.

Interviews will be held via MS Teams w/c 23 February 2026 

If you require an in-person interview, please let us know. 

We have signed the pledge to always #WeShowTheSalary for the roles that we advertise.

No agencies please.

To support the Board in the effective management of our marketing function, including fundraising (and liaising with external fundraising organisations where appropriate). To assess service improvements, ensuring that all systems (including Digital and IT infrastructure) and processes are efficient whilst enabling a supportive and welcoming culture. Lead initiatives to enhance the quality and efficiency of services and our information management systems. The risk management, data protection and data governance aspects of this role are important. Oversees the setting of targets and gathering of statistics to feed the strategy in line with business plans agreed by leadership team and trustees.

1. Manage the implementation of the marketing strategy (including digital marketing) and support the marketing co-ordinator/administrator(s).

2. Develop grant writing, apply for grants, and manage fundraising activities.

3. Develop external relationships as appropriate to support fundraising and events.

4. Work with the Counselling Manager, Clinical Administrator(s) and Admin team to ensure all systems and processes are most effective whilst supporting the culture of the organisation.

5. Responsible for identifying areas for improvement, developing and implementing improvement strategies, and monitoring progress to ensure better service delivery and outcomes.

6. Work with the Office Manager and Counselling Manager to support all relevant IT systems and initiate improvements as required.

7. Working with the Trustees and Leadership team, oversea the setting of targets and gathering of statistics to feed the strategy in line with business plans

8. Ensure the organisation and its systems adhere to the latest GDPR requirements and support effective risk management.

9. To carry out other duties that may reasonably be required in line with the role.

The Old Bank Wellbeing Trust Limited (‘The Old Bank’) is a registered charity offering counselling and psychotherapy services to individuals, couples and groups and providing training to support the improvement of mental health. We seek to make our services accessible to all and it is a key aim for everyone interacting with our services to feel accepted and welcomed.

Summary:

The Supporter Partnerships Officer (SPO) plays a vital role in delivering an exceptional experience for new and existing supporters of London City Mission.

Purpose of the job:

As a key member of the Fundraising team, you will be the first point of contact for individuals and organisations who give to the charity; handling enquiries, processing donations given over the telephone, updating supporter records, nurturing long-term relationships and providing insight to other members of the fundraising team.

This role is ideal for someone who thrives in a people-centred environment, enjoys providing outstanding supporter care, and is energised by working in a mission‑driven fundraising setting.

Your work ensures supporters feel valued, informed, and inspired to continue their journey with us. Conversations around personal faith, Biblical convictions around supporting gospel ministry and requests for prayer often form part of the dialogue between the SPO and supporters.

Key responsibilities:

Supporter care and engagement

• Be the first point of contact for supporters' (existing and new) enquiries by phone, email, letter, website and any other fundraising channels. Ensure they experience an excellent standard of response and experience.
• Be responsible for ensuring donations are thanked promptly and for establishing excellent standards of supporter care.
• You will look for opportunities to send stories and communications that show the Mission’s appreciation including leading on the LCM wide thank you events to Individual Giving supporters.
• Keep thank you letters up to date with new stories to show the impact of their donations.
• Respond to the cancellation of donations thanking the supporter for their gifts and ensure that the cancellation was planned.

 Data and insights

• Ensure all supporter information and interactions are captured accurately, up to date and stored in the fundraising CRM in line with GDPR and organisational policies to allow LCM to maximise income. This includes creating new records, assist with managing online donation pages and communicate with supporters on communication preferences and gift aid.
• Run regular reports to track supporter engagement, retention, and income trends.
• Use insights to improve supporter stewardship and fundraising journeys.

Proactive fundraising support

• Identify opportunities to deepen supporter relationships, including upgrading gifts, promoting campaigns, or encouraging long term commitments.
• Support the delivery of fundraising appeals, events, and supporter journeys.
• Collaborate with colleagues across the fundraising team to deliver outstanding supporter experiences.
• Maximise income by ensuring gift aid declarations are correct and up to date giving supporters every opportunity to opt in. 

Donation processing and administration

• Accurately set up new direct debits and Gift Aid declarations.
• During staff absence support the recording and reconciliation of donations if necessary.

Fundraising and supporter partnerships team

• Represent LCM at external events and conferences each year where the SPO will be expected to communicate LCM’s vision with a passion for and understanding of the gospel message, as well as share their personal journey of faith in Jesus Christ.
• Provide support and take part in meetings, activities and events in the Fundraising and Supporter Partnerships Team.
• Fully participate in the spiritual life of the Mission including attending the annual week of prayer, the monthly Team Day and daily staff prayers.

This role is based in London City Mission office in Tower Bridge Road and will involve occasional UK travel.

Person specification:

Essential experience

• Strong organisational and planning skills
• Excellent written and oral communication skills
• Ability to work on your own initiative and as part of a team
• Experience in customer service or supporter care
• Experience of using a CRM /donor database
• Good working knowledge of excel spreadsheets
• Attention to detail
• A practising, evangelical Christian, and a committed member of a local church whose leadership is willing to commission you for this position
• Inspired by London City Mission’s vision and values

Desirable experience

• Medium level skills in MS Office applications
• Experience of using Microsoft Dynamics D365 CRM
• Experience of processing direct debits
• Experience of coordinating volunteers
• Experience of working in a fundraising team
• Be willing to host the LCM weekly online prayer meeting and to lead team devotions

Benefits:

Here are some of the benefits we would offer you in this role:

• 25 days annual leave 
• Blended approach to work - with some flexibility over days in the Office and working from home
• An attractive pension scheme with LCM contributing 11.5% of salary
• Clear Christian values underpinning all we do
• Regular LCM and team prayer events; monthly whole of LCM team days with worship, teaching, prayer, and updates; and an annual week of prayer in January

This job description is not intended to be exclusive or exhaustive. It is an outline indication of activity and will be amended in the light of LCM’s changing needs.

Occupational requirement:

London City Mission (LCM) is an organisation committed to preaching the Christian gospel to the people of London.

The Supporter Partnerships Officer plays a key part in managing Partnerships with individual supporters for the London City Mission. It is essential that he/she must personally own, communicate and implement the aims and objectives of the Mission as he/she will be the first point of contact with supporters, including written, telephone and face to face. LCM deeply values its relationships with supporters, some of whom have been giving to and praying for the work for decades.

Many of our supporters know our staff by name because of personal conversations they have had around their personal faith and how we have responded to requests for prayer. We seek to build relationships with individuals over time and connections are often made as we share stories of personal Christian faith and how this motivates us to be a part of gospel work.

On this basis, we consider there is a prima facie case that the person appointed in this role be an evangelical Christian.

Employees are required to agree to the Mission’s Statement of Faith and Conduct.

This job description does not form part of a contract of employment.

About Sheldrick Wildlife Trust UK

The Sheldrick Wildlife Trust (SWT) is a pioneering conservation organisation, working across Kenya to protect endangered wildlife and preserve habitats for future generations. Through projects including our world-renowned Orphans’ Project, veterinary interventions, anti-poaching operations, and community outreach, we are dedicated to securing a future for wild species. Sheldrick Wildlife Trust UK plays a vital role in supporting conservation projects, raising funds, cultivating donor relationships, and engaging supporters to sustain and build upon life-saving work in Kenya.

The Role

We are seeking a motivated, detail-oriented Fundraising Support Officer to join our UK team. This is an excellent opportunity for someone passionate about wildlife conservation, eager to learn, and looking to develop a career in fundraising and supporter care.

The Fundraising Support Officer will be central to ensuring our supporters receive the highest standard of care. Working across individual giving, corporate partnerships, trusts and foundations, and retail, the postholder will gain valuable experience in many areas of charity fundraising and supporter engagement.

Key Responsibilities

• Support to the Retail Manager, including acting as first point of contact for order enquiries, exchanges, and returns, and assisting with fulfilling orders from the charity’s online shop.
• Supporter care, to include answering email, post, and telephone correspondence, providing receipts and donor follow-up.
• Accurate recording of donations and correspondence on the charity’s CRM system.
• Support the regular giving and orphan adoption programmes.
• Assist in identifying opportunities with corporate partners and charitable trusts.
• Support the Communications team by drafting and proofreading thank-you letters, donor updates, and impact reports.
• Assist in developing and attending charity events.
• Assist with general fundraising administration and other duties as required by the team.

Person Specification

Essential:

• Demonstrable experience in building relationships with customers or stewarding supporters and donors.
• Excellent written and verbal communication skills, with a polite and professional manner.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
• Familiarity with CRM systems and/or handling supporter or customer data.
• Experience in customer service and administration.
• Ability to work both independently and collaboratively in a small team.
• Enthusiastic, proactive, and willing to take on a variety of tasks.
• Ability to manage multiple priorities in fast-paced environment.
• A genuine interest in wildlife conservation and the mission of Sheldrick Wildlife Trust.

Desirable:

• Minimum two years’ experience in donor care or fundraising in the charity sector.
• Experience drafting written communications for a public audience.
• Understanding of the UK charitable sector and fundraising principles.
• Understanding of data protection, including GDPR.

What We Offer

• A supportive and friendly team environment.
• Opportunities for professional development in fundraising and supporter care.
• The chance to play a key role in protecting wildlife and habitats through one of the world’s most respected conservation charities.

If you believe you are well suited to the role, please send us your CV and one-page cover letter by clicking the 'Apply' button on this page. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.

Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time. All applicants must have the right to work in the UK. We are not able to support visa or work permit applications for this role. (No agencies, please).

Why Access Social Care Exists 

Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.

What we do 

Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.

About the role 

The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance.

The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity’s IT strategy, including managing the external IT provider and service level agreement.

Responsibilities

1. Financial Management and Reporting

• Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making.
• Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO.
• Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.
• Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner.
• Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements.
• Ensure compliance with all financial regulations, liaising with the charity’s external auditors in preparing the SORP financial statements.
• Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making.
• Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings.
• Produce VAT and corporation tax returns and manage ASC’s relationship with HMRC.
• Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider.
• Oversee accounts payable and receivable.
• Establish a detailed cashflow planning process and manage the flow of capital between ASC’s and its chosen banks, recommending any changes as appropriate.
• Manage all banking relationships.

2. Policy and Procedures

• Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained.
• Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.

3. IT, Contracts & Data Protection

• Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed.
• Support the COO in drafting and implementing ASC’s IT strategy.
• Tender and manage SLA and relationship with external IT provider.
• Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction.
• Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity’s insurance policies is enacted.
• Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness.
• Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening.
• Oversee ASC’s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust
• Work with COO in response to reactive data protection issues and incidents

4. People Management

• Provide line management to the Finance Assistant, using ASC’s management processes to ensure they are supported, motivated and able to work effectively.
• Plan and oversee the Finance Assistant’s workload, ensuring tasks are allocated appropriately and completed to required standards.
• Contribute to creating a collaborative team culture aligned with ASC’s values. 

5. Other Responsibilities

• Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager.

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

Person Specification

All staff at ASC are expected to share and demonstrate our values:

Trustworthy

Recognised for excellence, we will be the best we can be in everything we do.  We will be truthful, independent and outcomes focussed.

Fair

We believe in treating people with kindness and compassion in a way that is right, reasonable and just.

Fearless

We will do what is right, not what is easy.  We will bravely challenge injustice.

Inclusive

Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.

Positive

We will be constructive and progressive in our challenge.  We will optimistically and dynamically drive for change.

In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:

Personal attributes you will have

Essential:

• Purpose driven with a commitment to our mission and values
• Commitment to working within the principles of equity, diversity and inclusion
• Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues.
• Demonstrates integrity and an ability to hold and respect confidential and sensitive information.
• Dependable, resilient with the ability to remain composed and effective under pressure.
• Self-motivated, resourceful, and proactive in taking initiative.

Experience you will have

Minimum

• Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders.
• Experience of contract and SLA management, including reviewing and monitoring provider performance.

Essential

• Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles.
• Line management experience supporting the performance and development of team members.
• Experience of overseeing IT services or outsourced IT support arrangements.

Desirable

• Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes.

Skills you will have

Essential

• Strong numerical and analytical skills to effectively analyse financial reports
• Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals.
• Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines.
• Able to produce accurate and reliable work.
• Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences.
• Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts.

Knowledge you will have gained

Minimum:

• Working towards qualification in ACA, ACCA, CIMA or experience to this level.

Essential:

• Practical knowledge and understanding of management accounting principles and techniques.
• In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes. 

Desirable: 

• An understanding of Data Protection law and practice 

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:

• An up-to-date CV
• A completed Equality and Diversity Recruitment Monitoring Form – Fill out form (A link to this form can be found in the job pack)
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification

If you want support applying, contact us.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process

If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.

Closing date: 23:59 on Monday 9th February.

Interviews will take place on Monday 2nd March & Tuesday 3rd March.

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

Guaranteed Interview Scheme

For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.

If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.

Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.

If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.

Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Response Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

You will work across a specified number of GP practices across South Devon, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based with requiring travel to GP practices and for multi-agency meetings and other deliverables. Occasional travel to the FearFree office in Exeter and other locations will also be required.

This role may include evening and weekend work when required.

Key Responsibilities

• To provide specialist, individual and needs-led domestic abuse and sexual violence advocacy and support to patients who are or have experienced, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. 
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
• To provide signposting and onward referrals to patients.
• To provide ongoing specialist advice and support around Domestic Abuse (DA) and Sexual Violence (SV) to practice teams. 
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer. 
• To provide feedback on case outcomes to referring clinicians. 
• To collect and collate performance and monitoring data for reporting purposes. 
• Provide in-house training and refresher training for general practice teams on understanding, recognising, and responding to DA and SV. 
• Develop good working relationships and liaise with outside agencies where needed.
• Keep accurate records of all referrals received and of work done with or on behalf of service users. 
• Deliver DA and SV training to clinicians and non-clinical staff in participating general practices.
• Develop a good relationship with all general practice staff and work effectively as part of the practice team. 
• Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Help ensure essential goods reach people facing real hardship. Join a small charity with big impact and play a hands-on role at the heart of our operations.

At Goods For Good, we redistributed donated clothing, footwear, bedding and essential items from manufacturers, retailers and industry to charities supporting people in crisis across the UK and around the world. This role is about making that happen, day in, day out.

We’re looking for an Operations & Logistics Supervisor who is practical, organised and motivated by impact. Someone who is happy to roll up their sleeves, keep things moving, and take pride in making sure goods reach the right place, at the right time, in the right condition.

You’ll be part of a small, committed team, with real visibility across the organisation and exposure to all aspects of charity operations. From managing stock and overseeing warehouse activity, to working with volunteers and liaising with charity partners, this is a varied role where no two days are the same.

The role is based in Watford, with regular travel to our partner warehouses in Northampton and Biggleswade. You’ll oversee stock movement across all sites, support consolidation and dispatch, and help ensure our systems, records and processes are accurate and effective. Your work will directly support frontline charities responding to poverty, displacement and crisis.

This role would suit someone who enjoys responsibility, thrives in a practical environment, and wants to see the tangible results of their work. There is also genuine scope to grow the role over time, depending on your strengths and interests.

If you’re looking for a role where your organisational and logistics skills directly contribute to dignity, relief and positive environmental impact, we’d love to hear from you.

Membership & CRM Officer  

Bristol (Hybrid) 

£32,000

Permanent, Full-time (Part-time may be considered) 

If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we’d love to hear from you. 

Are you passionate about combining data expertise with exceptional customer service? Our client is looking for a Membership and CRM Officer who loves data as much as people—combining advanced Excel skills and database expertise with outstanding communication and administrative skills.  

You will independently manage membership subscription processes and grants administration, respond to member queries and ensure the CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation. 

What You’ll Do 

· Administer membership applications, renewals, and payments 

· Provide excellent support to members and delegates and respond to enquiries 

· Maintain, optimise and troubleshoot multiple CRM systems, ensuring data accuracy and compliance 

· Develop and generate reports and insights to inform decision-making 

· Support grants administration and committee processes 

· Collaborate across teams to improve systems and member engagement

What They’re Looking For 

· Customer service skills and professional written and verbal communication 

· Proficiency with Microsoft suite 

· Advanced Excel skills (Power BI experience is a bonus) 

· Proven experience managing and developing CRM systems and complex databases 

· Strong organisational skills and attention to detail 

· Customer-focused mindset with the ability to build positive relationships 

· Experience in membership/subscription administration or similar is desirable 

Why Join Them? 

· Hybrid working  - Tuesdays and Wednesdays in the North Bristol office (with flexibility where needed) 

· Flexitime system 

· 26 days annual leave minimum, plus bank holidays   

· Health and Wellbeing Cash Plan – private GP, cash back for dentist, opticians, physio and more   

· Salary Extras scheme   

· Refer a friend scheme  

· Employee Assistance Programme   

· Be part of a charity that makes a difference in healthcare 

· Collaborative and supportive team environment 

Our client is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions. 

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Response Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

You will work across a specified number of GP practices across North Devon, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and requiring travel to GP practices and for multi-agency meetings and other deliverables. Occasional travel to the FearFree office in Exeter and other locations will also be required.

This role may include evening and weekend work when required.

Key Responsibilities

• To provide specialist, individual and needs-led domestic abuse and sexual violence advocacy and support to patients who are or have experienced, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. 
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
• To provide signposting and onward referrals to patients.
• To provide ongoing specialist advice and support around Domestic Abuse (DA) and Sexual Violence (SV) to practice teams. 
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer. 
• To provide feedback on case outcomes to referring clinicians. 
• To collect and collate performance and monitoring data for reporting purposes. 
• Provide in-house training and refresher training for general practice teams on understanding, recognising, and responding to DA and SV. 
• Develop good working relationships and liaise with outside agencies where needed.
• Keep accurate records of all referrals received and of work done with or on behalf of service users. 
• Deliver DA and SV training to clinicians and non-clinical staff in participating general practices.
• Develop a good relationship with all general practice staff and work effectively as part of the practice team. 
• Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Join our team!

This is a great opportunity for someone to join our service supporting Unpaid Carers across Lewisham. In this role, you will work closely with Primary Care Networks, GP practices, local authorities, social workers, voluntary sector, community centres, and faith groups to help identify and engage with Unpaid Adult Carers, Young Adult Carers and Young Carers.  

In this role, you will support services to improve registration, communication, support and accessibility, promoting ‘Carer Friendly’ environments and practice that supports the wellbeing of Unpaid Carers.  

You’ll need to be able to develop effective relationships with key staff, agree action plans, establish communication pathways and provide updates. By collating and sharing successes, you will support the development of good practice across primary healthcare, social care and community services in the borough.

This is a 9 month fixed-term role and applicants will need relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services.  

You should be an excellent communicator and able to establish relationships at all levels. This is a full-time role.  

Make the change now.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact. We follow Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Applicants must have the Right to Work in the UK.

We are committed to building a diverse and inclusive workforce and encourage applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know, so we can try and put steps in place to help you be at your best through this process.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Skylight Oxford, Old Fire Station, 40 George Street, Oxford, OX1 2AQ

About the role

We have an exciting opportunity to join our Oxford Skylight as a Receptionist. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.

You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, members of the public using the café or arts facilities, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of the Old Fire Station. This role is based onsite with no option for homeworking.

About you

To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understand the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.

You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 15th February 2026 23:59

Interview date and location: Week commencing 23rd February 2026, in person at our Oxford Skylight, Old Fire Station, 40 George Street, Oxford, OX1 2AQ

Interview process: Competency-based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

le Description

Working closely with both the Head of Development and Head of Strategic Projects and Planning, you'll be joining a growing team with the opportunity to shape your role and make a real impact on both the future of Ally Pally and the communities we serve.

Skills gained in the role could help you to build a career in fundraising, project delivery, or in assessing the social impact of heritage and culture.

Your work will help us to:

• Restore and reopen derelict spaces in the Victorian Palace for everyone to enjoy
• Improve key areas of the Park for both people and wildlife (including playgrounds, wetlands, wayfinding)
• Deliver our creative learning and wellbeing programmes, using the Palace's amazing spaces.
• Take forward our ambitious programme to help Ally Pally reach Net Zero

We are looking to recruit a strong administrator excited to learn and make change. We will consider applicants with previous experience in fundraising or project management in arts and heritage organisations, or transferable skills from customer-facing and administrative roles in other industries.

This is a full time, permanent post. 

The below is a summary, please see the JOB PACK for further details including how to apply and interview dates

Key duties 

Development Responsibilities

1. Administer pipeline for trust, foundation and statutory funding bids
2. Carry out desk research to identify potential trust, foundation and statutory supporters
3. Deliver fundraising bids and impact reporting to a small portfolio of trusts and statutory funders, focused on bids to a value of £10,000
4. Plan communications for regular fundraising and community newsletters
5. Donation processing, documentation and thanking for trust and statutory income

Strategic Planning and Projects Responsibilities

1. Meeting administration for Strategic Plan Working Group
2. Administrative support to develop the Charity's stakeholder relationships
3. Support with events for Capital Fundraising Campaign including London Festival or Architecture and Haringey London Borough of Culture
4. Desk research into capital redevelopment in arts, heritage and green spaces
5. Financial processing and budget tracking of team expenditure

Person specification

Essential

• Right to work in the UK
• Administrative experience ideally gained within either a fundraising or project management context
• Experience in customer service and / or communications with donors, clients or customers
• Long-form writing and / or copy writing experience
• Strong written, verbal and interpersonal communication skills
• Experienced user of microsoft 365
• Excellent accuracy and attention to detail
• Ability to manage own workload and meet deadlines
• Willingness to be flexible within a role supporting a range of development projects

Desirable

• Experience using a CRM system
• Bid writing experience
• financial admin experience
• Experience organising events and / or travel for staff, donors or clients
• Strong interest in charitable fundraising
• Strong interest in placemaking, culture and heritage redevelopment