Groups and volunteering development manager jobs

Our Vacancy
Join Us as a Housing Support Worker – Be the Bridge Between Temporary Accommodation and a Home. 

At Peabody, we’re committed to helping people build stable, confident futures. We’re looking for a Housing Support Worker who is compassionate, proactive, and ready to support adults and families living in temporary accommodation.

This is not a care role. It’s a practical, hands on support position focused on empowering people to manage their tenancies, develop essential life skills, and overcome barriers that may be affecting their housing stability. You’ll be working alongside tenants to help them feel more in control of their circumstances, stay independent, and move on positively at the end of their term.

What you’ll be doing:
In this role, you’ll provide high quality, person centred housing support to adults and families living in temporary accommodation, helping them build the skills and confidence needed to sustain their tenancies and move on successfully. You’ll work flexibly, delivering 1-to-1 support both over the phone and through home visits, adapting your approach to meet the diverse needs, backgrounds, and circumstances of each household. Acting as a bridge between accommodation and a stable home, you’ll ensure tenants have the knowledge, tools, and support networks needed to thrive throughout their housing journey.

Your role will involve:

• Risk Management: Completing and regularly updating risk assessments to ensure the safety of tenants, the community, and yourself.
• Housing Related Support: Offering guidance on budgeting, benefit claims (including Universal Credit and Housing Benefit), rent payments, and basic home management.
• Signposting & Advocacy: Identifying additional needs such as mental health, employment, or substance misuse, and connecting tenants to specialist external agencies.
• Administrative Excellence: Maintaining accurate digital case notes in real time, ensuring GDPR compliance and strong, high quality reporting
• Team Collaboration: Providing “roving” support to colleagues and assisting at other schemes when required to ensure continuity of service.
• Holistic Support Planning: Co producing personalised support plans with tenants, setting clear and measurable goals to strengthen housing stability and overall wellbeing.

What we’re looking for

• Strong communication skills with the ability to explain complex housing information clearly to a diverse tenant group, including individuals and families.
• Ability to travel independently to tenants’ homes as part of regular support delivery.
• Experience in housing, social care or community support (desirable but not essential – full training provided for the right candidate).
• High proficiency in Microsoft Office 365 and digital case management systems, with confident report writing skills.
• Excellent people skills and the ability to build rapport while maintaining professional boundaries.
• A collaborative, “can do” attitude with a willingness to support other schemes and colleagues during busy periods.

Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What You’ll Get:
•    25 days’ annual leave 
•    Flexible benefits including healthcare, dental, and discounts.
•    4x Life Assurance and up to 10% pension contribution.
•    Professional development, including funded apprenticeships.
•    Two paid volunteering days each year.
•    Family-friendly policies and a supportive team culture.

Please read before applying:

This is a part-time role - 18.75 hours per week
Shifts may include early mornings and evenings, so flexibility is key.

We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone! 

Closing date: 05 February 2026
Microsoft Teams interviews will take place on Wednesday 11th January 2026, followed by in-person interviews at the service in Braintree on Friday 13th February 2026.

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. 

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

This role is based at our Reading office, working 35 hours per week, Monday through to Friday. We value in-person collaboration with our teams and support hybrid working arrangements, we aim for colleagues to be on-site two days per week with the option to work from remotely for the remaining days offering flexibility to work in a way that’s best for you.

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About the role 

We are looking for a Data Selection Analyst to join our Customer Experience Data Team. As a Selections Analyst, you’ll play a key role in delivering accurate data selections to support fundraising and marketing communications. Through analysis you will help shape and enhance fundraising efforts, informing targeting and testing, ultimately influencing how we engage with and support our community of donors, volunteers and supporters. 

In this role, you will work with the product teams to inform targeting in order ensure their communications reach the right audience and achieve the most effective results for Guide Dogs. You will analyse campaign performance and provide insightful recommendations to fundraising managers, helping them make informed decisions to maximise income opportunities. Your ability to present clear and actionable data analysis will be essential in driving the success of fundraising campaigns and contributing to the organisation's growth.

If you're passionate about using data to make a difference, we would love to hear from you.

Skills we are looking for

Significant knowledge and experience in SQL, Microsoft Excel and Power BI would be key to succeed in this position. Knowledge or working experience on statistical packages, preferably Apteco FastStats or equivalent is desirable but not essential.

This role demands comfort in collaborating effectively with cross-functional teams with potentially opposing objectives. Your ability to communicate clearly and concisely on aspects relating to complex technical to a non-technical audience will be essential. The team works in a demanding environment, where meeting deadline is key whilst balancing against ensuring high quality, accurate and compliant output. 

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No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people. You’ll also have the chance to be part of a passionate, values-driven team, and help make a real difference in the lives of people with sight loss.

Be a part of a collective and supportive team by joining the London District.

Our Resolutions Officer will take the lead in seeking reconciliation and resolution from complaints received to the London District by following Methodist Church processes. This role will also oversee any employment disagreements with the aim of offering reconciliatory practices. You must have good knowledge and experience of complaint handling (that’s a given), but you’ll also need to possess resilience in dealing with individuals who need support and have the ability to empathise with all involved in these processes, remain calm under pressure and be able to handle difficult and sensitive situations. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team.

Why work with us?
A brilliant central office in Westminster, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and did we mention the great colleagues?

• The Director will work primarily from the Shrewsbury office for a minimum of 2 days per week
• Free parking is available
• Statutory leave entitlement plus Bank Holidays calculated on a pro rata basis
• Auto enrolled in a Defined Contribution Pension Scheme; Omega matches up to 5% of employee contributions
• Responsible to the Trustee Board through the Chair of Trustees
• The post holder will be subject to a Disclosure and Barring Service check prior to confirmation of employment

We are looking for a leader who can demonstrate an understanding of, and empathise with, the challenges of social isolation, whilst being passionate about making a difference to those experiencing disconnection/loneliness. The position will appeal to someone who is keen to continue to develop their professional expertise whilst leading the charity. Applicants should have a degree, professional qualification or other evidence of relevant knowledge and experience. They will also be able to show evidence of successful fundraising experience and continuing professional development. Applicants will need to be able to demonstrate:

• Clear strategic thinking, able to develop a vision to take Omega forward on a journey to increase the scope and range of its services
• Proven leadership and management in a relevant sector, able to manage and motivate staff, volunteers, and supporters
• Strong organisational skills and attention to detail, with the ability to prioritise and manage time effectively
• Excellent listening skills and a willingness to learn from others, providing a strong lead derived from observation and shared understanding
• Ability to communicate clearly on a one to one and group basis as well as externally, both verbally and in writing
• Good level of numeracy and comfortable with IT
• Ability to understand charity finances, budgeting, and planning

To apply:

Once you click 'Apply via Website' / 'Redirect to Recruiter' you will be taken to Omega's Vacancies page, where you can download the recruitment pack for full details about the post and instructions on how to apply.

LRMN's Finance Assistant works closely with Finance Manager (FM) to maintain LRMN’s financial records, ensuring that all transactions are accurately and timely recorded to support the FM producing the reporting data for the management accounts and the monthly bank reconciliation.

As Finance Assistant you will:

• Post purchase invoices daily in QuickBooks, aligned with Salesforce records, ensuring PDFs are uploaded and costs correctly allocated

• Process petty cash claims in QuickBooks with supporting receipts, accurate budget allocation, and petty cash reconciliation in liaison with the FM

• Record and post all bank and card expenses monthly in QuickBooks, with receipt/invoice uploads

• Review trade creditors reports with the FM to ensure invoices are captured for weekly payment runs

• Raise sales invoices in QuickBooks as required

• Review trade debtors reports with the FM and monitor timely invoice payments

• Assist and liaise with the FM and CEO as required

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.

Job Title: Lettings Officer (Internally this role is known as Landlord Liaison Officer)

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Contract: Fixed Term Contract until July 2027

About the role

As Landlord Liaison Officer, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Creative approach to solving problems
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd February 2026 at 23:59

Interview date: Thursday 5th March 2026, in-person at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Purpose of the Role
The Administrator provides essential support across the organisation by maintaining accurate records, supporting compliance, coordinating communication, and ensuring efficient daily operations across the organisation.

Key Responsibilities

1. Records & Compliance (H&S, Training, Equipment)

• Maintain and update relevant staff records, including training logs, H&S documentation, equipment registers.
• Ensure relevant certificates, training dates, and compliance documents remain up to date.
• Organise appropriate and timely delivery of IT, phone and other equipment as required and in liaison with relevant suppliers as appropriate.
• Provide staff IDs, access cards and keys as required.

2. Database, SharePoint & Digital Filing Management

• Maintain relevant organisational databases and digital filing systems.
• Manage SharePoint folders and ensure documents are stored, updated and accessible.
• Support staff with document retrieval and information management.

3. Finance Administration

• Review and submit invoices for approval and maintain records of purchases on credit and debit cards and submit on a timely basis for processing.
• Liaise with the Finance Team to resolve queries and ensure timely payments.
• Maintain accurate administration logs.

4. Office Supplies & Stock Coordination

• Monitor stock levels for both sites and reorder supplies when required.
• Maintain records of stock usage and deliveries.

5. Internal Communications

• Prepare and distribute internal staff updates as appropriate – ideally in liaison with the communications team unless urgent.
• Support organisational communications and notices where needed.

6. Event Planning & Administration

• Maintain logs for events and support planning documentation.
• Assist with scheduling, preparation and administrative tasks for events and meetings.

7. Facilities and Property (including Health & Safety & Fire Compliance Records)

• Maintain and update organisational and building H&S records, including fire safety certificates and compliance documents.
• Organise building maintenance as required.
• Monitor outstanding actions and ensure timely updates.
• Be a qualified first aider on site.
• Book H&S-related training and track attendance.
• Support coordination of fire alarm testing, fire drills and related documentation.
• Support with reception duties as required.

8. Project Administration & Reporting Support

• Assist teams with project documents, data collection and reporting processes as required.
• Maintain project logs and support updates to reporting templates as required.

9. Phone & Admin Inbox Management

• Monitor admin and info inboxes, responding to or redirecting queries appropriately.
• Answer incoming calls and provide first-line administrative support.

Job Title: Eastern European IGVA

Location:Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations in three West London boroughs (Ealing, Brent, Hounslow)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Permanent, Full-time

Hours: 37.5 hours per week

We are excited to share an opportunity to join Refuge as an Eastern European Independent Gender  Violence Advocate (IGVA) as we enter an important new chapter of growth, supported by funding from the National Lottery Community Fund. This is a vital role which provides high quality practical and emotional support to survivors of domestic abuse and their children in the community.

You will be part of a highly skilled and supportive team committed to collaborative working and continuous learning. This role offers the chance to strengthen multi-agency partnerships to enhance outreach and support for survivors, while also contributing to increasing professional understanding of the specific needs of Eastern European women and children affected by domestic abuse and violence.

You will provide capacity-building in the form of advice, advocacy, support, and briefings across three London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities.

It is essential for candidates to be proficient in one or more Eastern European languages.

We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence.

You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9:00am on 9 February 2026

Interview dates: 16 and 17 February 2026

The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.

This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.

Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.

A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.

About You

The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.

The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.

The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.

How to apply

If you have questions about the post, please contact the Head of HR, Michelle Ovenden.  For further details including an application form and job pack please visit the Cathedral website vacancies page.

Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden

Closing date: 20 February 2026

Interviews (in person): 11 March 2026

Mentivity is seeking 2 Senior Youth Workers to support the delivery of high-quality, safe and engaging youth work sessions for young people across our Southwark youth clubs and school holiday provision. Female applicants are particularly encouraged to apply as part of our commitment to building a diverse and representative workforce.

This role is ideal for an experienced youth work professional who is passionate about empowering young people, creating inclusive spaces, and supporting positive personal, social and emotional development.

About Mentivity:

Founded in 2016 by Sayce Holmes-Lewis alongside co-founders Leon Wright and Tyson Holmes-Lewis, Mentivity is an award-winning, inspirational mentoring organisation that provides aspirational support for young people, schools, families and communities.

Through Mentivity House, we provide a dedicated space for youth development and community engagement, including youth clubs, tailored programmes and respite provision. Our work focuses on raising aspirations, improving life outcomes and ensuring young people feel seen, heard and supported.

What we do:

Youth Work & Mentoring
High-quality, relationship-led youth work that supports young people to develop confidence, resilience and life skills.

Mentivity House & Community Delivery
Inclusive youth clubs, community programmes and safe spaces rooted in the needs of the local Southwark community.

Holiday & Enrichment Programmes
Structured, engaging school holiday provision offering activities, trips, meals and enrichment opportunities for young people who benefit from additional support outside term time.

The Role:

As a Senior Youth Worker, you will play a key role in delivering engaging, youth-led sessions across community and holiday settings. You will build trusted relationships with young people, model positive behaviour, uphold safeguarding standards and contribute to a safe, welcoming environment where all young people can thrive.

You will also support inclusive practice, particularly for young people facing additional challenges or vulnerabilities, and work collaboratively with staff, volunteers and partners to ensure high-quality delivery.

This is a rewarding opportunity to make a real difference within a values-driven organisation that is deeply committed to young people and the communities we serve.

#Senior Youth Worker #Mentor #Youth #Youth Worker #Youth Work #Youth Mentoring #Senior Youth Work 

Head of Health Information and Education

We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.  

We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer. 

Job summary for Head of Health Information and Education

The Head of Health Information and Education is a key role at Bowel Cancer UK, leading the delivery of our health information and health professional education. We currently provide high quality support, but we know we need to do even more, reach more people and have an even greater impact.

The Head of Health Information and Education will, alongside our Clinical Lead, lead the development and delivery of our services in this area. This is a pivotal role with key areas of focus:

• Drive innovation in health information.
• Drive innovation in the content and delivery of health professional education.
• Expand our reach and accessibility to ensure no one faces bowel cancer alone.
• Build strong partnerships with stakeholders.
• Champion technology and digital solutions to enhance service delivery.

You’ll work closely with the Director and the Services Leadership team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.
 

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

JOB TITLE: Youth Programmes Officer North Wales 

SALARY: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE   

LOCATION: Homebased with travel within North Wales (Mainly within Anglesey/Bangor Area and occasionally along the A55 corridor) 

HOURS: 30hrs a week, working term time only (39 weeks/year). The hours and days of coverage may be negotiable for the right candidate and experience 

CONTRACT: Permanent  

Ideal opportunity if you enjoy working with young people and want to help them be the best they can be.  

Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.  

Join our team and make a real difference!  

Our charity, the Jon Egging Trust, is looking for a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in North Wales. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, North Wales.  

The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Anglesey, Bangor and occasionally along the A55 corridor. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.  

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhanced family leave 

Download the Candidate Information Pack  

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form.

The closing date is Sunday 22nd February 2026 at 23:59.

Interviews to be held week commencing 2nd March 2026. 

This will be a two-part interview, which will involve an online interview on Monday 2nd March via Microsoft teams, followed by an in-person delivery observation interview on Wednesday 4th March at a local school within North Wales. Details of which, will be shared upon invitation to interview. 

Questions? 

Contact us through our website. 

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.

Senior Personal Safety Assessor

Salary £31,489 (FTE) £25,191.20pro rata - Part Time 28 hours per week 

Tuesday – Friday 9am – 5pm 

Age UK Croydon’s very successful Personal Safety Project (Falls Prevention) for older people in Croydon is recruiting a new Senior Personal Safety Assessor. If you are an enthusiastic, passionate and organised individual, this could be the role for you.

Our Personal Safety Project (PSP) is a free service which aims to help older people who have fallen or are at risk of falling at home. The service is available to anyone aged 50 and over who lives in the borough of Croydon.

Our trained assessors carry out a comprehensive risk assessment to identify potential causes of falls and hazards in the home and can arrange for stair rails, grab handles and other necessary aids and adaptations to be supplied and/or fitted, free of charge. The project can provide ongoing telephone support for up to six weeks to monitor the risk of further falls post engagement.

If you are passionate about supporting older people to remain safe and independent at home and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Full training will be provided; the important qualities we are looking for are:

• · Excellent communication and listening skills
• · Organised with ability to manage a caseload
• · Ability to accurately record and store information
• · A cheerful, friendly and outgoing personality

Closing date for applications: 9am, Wednesday 4th February 2026

Interview Dates: Wednesday 11th February 2026

JOB PURPOSE

This role sits within The Passage Housing Needs Service (HNS) team. It will provide brief interventions to support individuals who have been placed into accommodation by the HNS team to settle into and sustain their tenancies. The post holder will work holistically to assist individuals to address issues that are impacting on their ability to sustain their accommodation on a time limited basis and will link them into services in their local areas for ongoing support in order for them to gain independence and integrate into their new communities.

MAIN TASKS

• To provide support to individuals who are moving into their new private rented sector accommodation where appropriate and needed. This can include setting up utilities, council tax among other things.
• To support individuals accommodated by the HNS team, in a brief solution focused manner, to find solutions to their housing, benefits, health and other issues when they arise, referring clients to support services, liaising with these, and following up in a timely manner.
• To establish and develop positive and constructive working relationships with a range of services and agencies across London boroughs that can provide support to our clients ensuring the best possible outcomes for them.
• To draw up psychologically informed action plans for clients ensuring they are person centered and taking into consideration the clients’ views.
• Support HNS Workers to complete exit questionnaires to gather feedback and promote co production with the individuals the team supports.
• To ensure that any health and safety and safeguarding concerns are reported appropriately using the correct systems.
• To assess any risk to clients, the environment and staff, record and communicate any risks identified using appropriate channels in the Passage.
• To ensure accurate and timely record keeping using the Inform database as well as client files and ensure all record keeping and information sharing is kept securely in line with Data protection.

GENERAL RESPONSIBILITIES

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, including Reflective Practice, and attend training events, conferences and other functions as necessary.
• Support The Passage Resource Centre operations by undertaking shifts as required.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1. 
• Undertake any other duties that may be required which are commensurate with the role.

EXPERIENCE 

E1 Experience of providing tenancy support to vulnerable individuals.

E2 Experience of working with and advocating for vulnerable people who present with complex support needs in a person centered and psychologically informed manner.

E3 Experience of working collaboratively with voluntary and statutory agencies to deliver a service.

E4 Experience of establishing relationships and working with a wide range of stakeholders and liaising with support agencies.

E5 Experience of obtaining grants, local support payments and benefit payments

E6 Experience of record keeping using databases 

E7 Experience of managing conflicting priorities 

KNOWLEDGE

K1  Knowledge of how to work with clients within a psychologically informed framework

K2 Knowledge of the issues which contribute to homelessness and challenges with maintaining a tenancy

K3 Knowledge of risk and incident management in a psychologically informed manner

K4 Knowledge of welfare rights and how they impact on our client group

K5 Knowledge of resources, and other services supporting vulnerable people, and how to access them to obtain a positive outcome for our clients