Head of communication jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For over 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets. They will play a key role in user engagement, service promotion, and data-driven decision-making.
The Digital marketing Officer will manage and optimise our WordPress website and DotDigital email platform, ensuring all content aligns with brand and accessibility standards. The role will contribute to creative content development and campaign ideation, as well as tracking and reporting performance across channels to support the marketing manager with data-driven recommendations.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Tuesday, 31 March 2026.
Got questions about the role? Get in touch with the People Team.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
About ELBA
ELBA is a leading social regeneration charity in east London. Our mission is to develop employee volunteering and employment initiatives to decrease poverty, improve social mobility and increase equality for communities in east London and beyond. We facilitate corporate support from over 100 organisations into our community, education and employment programmes.
With over 35 years of experience enabling successful partnerships between businesses and communities, ELBA engages over 16,000 corporate employees in volunteer programmes annually that support employment, education and community initiatives. In 2024 the Community Works programme supported over 250 charities and social enterprises through engaging employee volunteers in practical and skills-based volunteering opportunities.
Purpose of the job
The Education Programme at ELBA seeks to raise aspirations of young people, develop their business awareness, and support their employability competencies. Our work involves supporting secondary schools, colleges and universities, predominately through events bringing volunteers together from our corporate partners with local students to support the development of their employability skills and to raise aspirations. Working closely with ELBA’s corporate partners, the team engage students in various opportunities supporting Gatsby Benchmarks 5 & 6.
The role
This role will involve managing relationships with secondary schools, colleges, universities and ELBA corporate partner companies, providing vital support to coordinate and run events of varying scales throughout the academic year. This also includes supporting Mentoring Works, a programme that has been running since 1996 and connects Year 10 and Sixth Form/college students to volunteer business mentors working in the City and Canary Wharf. Taking the relationship lead for a number of our education institutions and corporate partners, the successful candidate will manage these relationships and ensure successful outcomes.
Job Description
Relationship Management
- Develop and manage strong relationships with education partners, this can include recruiting students for Mentoring Works and planning a calendar of events with Career Departments.
- Manage event requests from both education and corporate partners
- Run cross school projects throughout the year with multiple schools taking part
- Support the account management process of corporate partners by attending meetings with the wider account management team
- As a success indicator, consistently secure and maintain high satisfaction ratings from education and corporate partners, ensuring a positive experience for all stakeholders and volunteers.
Delivery
- Deliver projects and activities for educational institutions in line with the priorities and opportunities identified.
- Create and develop materials and resources, share best practice and design new programmes in line with changing priorities.
- Lead on development and delivery of group activities to support the Mentoring Works programme and feedback sessions with students
- Work proactively with CSR departments and other contacts within ELBA corporate partners to promote and enable delivery of projects/activities.
- Promote safety and wellbeing of students at all times and to follow ELBA’s safeguarding policies and have full regard of the policies of the schools and colleges engaged in ELBA programmes
- As a success indicator, ensure the execution of project milestones by consistently meeting or exceeding delivery timelines and stakeholder requirements.
Communication, reporting and evaluation
- All ELBA employees are required to use Salesforce as a record of activity. Training will be provided. Update Salesforce with all activity in line with agreed timescales, share updates with partners on activity.
- Support the Comms team as required
- Implement agreed evaluation and impact measurement tools for each project/activity
- Regularly write case studies, newsletter stories to showcase the impact of the education programme
- As a success indicator, produce comprehensive annual impact reports for partner schools, colleges, and universities, translating activity data into actionable insights that demonstrate programme value and success.
General
- Represent and act as an ELBA ambassador at meetings, social events and functions when required
- Attend ELBA team meetings, collaborate with other ELBA colleagues on projects where appropriate and contribute to the development of ELBA as an organisation
- Adhere to relevant policies including equal opportunities and health and safety
Our mission is to create possibilities to bring about positive change in London



The client requests no contact from agencies or media sales.
Assistant Diocesan Secretary
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time (35hrs) | Salary from: £66,485
Are you an experienced senior leader who thrives in complex organisations and enjoys bringing clarity, coordination, and strategic oversight to challenging programmes of work?
The Diocese of Rochester is seeking an Assistant Diocesan Secretary to work closely with the Diocesan Secretary at a significant moment of transformation. Following successful investment through the Diocesan Investment Plan, the Diocese is delivering an ambitious programme of work to support the Called Together vision and strategy.
This is a key leadership role providing oversight of governance, risk, and organisational coordination, ensuring the effective delivery of strategic priorities across the Diocese.
About the Role
You will play a central role in supporting the Diocesan Secretary and senior colleagues in managing governance, risk, and organisational capacity. Your key responsibilities will include:
· Overseeing governance planning, ensuring effective scheduling and coordination of diocesan committees and boards
· Monitoring implementation of actions arising from governance bodies to support organisational delivery
· Leading on the maintenance and monitoring of the diocesan risk register
· Supporting the Diocesan Secretary in responding to national policy developments affecting diocesan functions
· Helping manage internal capacity and performance monitoring as programme activity expands
· Supporting preparation for General Synod and Bishops Council, including planning and correspondence
· Advising colleagues on responding to emerging national policy developments
· Representing the Diocesan Secretary in internal and external meetings when required
· Line managing the Head of Property and overseeing the work of the DAC, Surveyors, and Net Zero teams
About You
We’re looking for someone who:
· Has proven experience in a senior management role, ideally within a charity or values-led organisation
· Has strong governance, risk management, and organisational oversight skills
· Is highly organised and able to manage complex priorities and competing demands
· Has excellent interpersonal and communication skills and can work effectively across teams
· Is resilient, discreet, and able to approach challenges with a solution-focused mindset
· Understands and supports the aims and ethos of the Church of England
It would also be helpful if you:
· Have experience working within the Church of England or a similarly complex organisation
· Are familiar with General Synod, Bishops Council, or equivalent governance structures
· Have experience supporting senior executives or board-level leadership
What we can offer:
• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date for applications: 26 April 2026
Interviews will be held on: TBC
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
?
ABOUT THIS OPPORTUNITY
We are seeking an Assistant Apprenticeship Manager to join our central team, helping support, promote and develop apprenticeship programmes across the Harris Federation while contributing to the growth of our provision as a training provider.You will be the first point of contact for apprentices, training providers and internal stakeholders, helping to drive engagement and ensure high-quality delivery.
This is a varied role ideal for someone confident with systems, data and stakeholder management, who is passionate about creating opportunities for learners and supporting staff development.
If you’re organised, proactive and excited about improving apprenticeship experiences across a large, high-performing education trust, we’d love to hear from you.
?
MAIN AREAS OF RESPONSIBILITY
Reporting to the Apprenticeship Manager you will be responsible for:
- Acting as the first point of contact for apprenticeship queries, training providers and internal stakeholders
- Helping promote apprenticeship opportunities internally and supporting recruitment and upskilling initiatives across the Harris Federation
- Providing support to manage the Harris Federation apprenticeship levy, tracking costs, progress and compliance with funding requirements
- Organising and promoting Apprenticeship events and information sessions across the Federation and academy sites, supporting senior leaders in promoting apprenticeships and recruiting future apprentices
- Supporting internal and external marketing for apprenticeship activities as part of wider employer branding and promoting engagement events to increase awareness and understanding of apprenticeships
- Facilitating an apprenticeship network and supporting development opportunities such as award nominations
- Maintaining and advising on safeguarding compliance, including neuro-inclusion, in alignment with the Ofsted framework, especially for under-18 apprentices
- Supporting the Apprenticeship team with projects focused on implementation, procurement, quality assurance and evaluation to expand levy use or facilitate levy transfer
- Working with the marketing team to create marketing materials, update the Apprenticeship SharePoint, produce event leaflets and share internal communications promoting Apprenticeship programmes
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- The ability to establish a new role in the Harris Federation and work collaboratively with key stakeholders to deliver successful apprenticeship programmes
- Strong project management skills with experience of complex projects with multiple stakeholders
- Experience of working across a large organisation, developing and delivering initiatives and maintaining stakeholder relationships
- The ability to travel to Federation academies in and around London and Essex as required
- Experience of managing a Learning Management System within the FE sector and working with the third-party service provider to ensure the platforms are user friendly and up to date
- Supporting with tracking of tickets within the learning management system and working together with the third-party service provider to resolve any issues and ensuring the platform is fit for purpose
- Experience of ILR monthly declaration and its analysis using various MIS platforms
For a full job description and person specification please download the Job Pack.
?
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
?
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
We’re currently looking for a Senior Workplace Officer, offered on a fixed term basis of 12 months to help us deliver our mission. This a full-time position working 35 hours per week with flexible days that suit individual needs while delivering on business needs. This role will be mostly based in our London office with weekly flexibility where practical.
What’s it like working at the IOP?
The IOP is a friendly, inclusive, and ambitious organisation. Diversity and inclusion, being data led, and open approach are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance and dental insurance
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You’ll be responsible for a range of activities, including:
- Act as ‘the conductor’ of our rented office and meeting room spaces working with both internal and external stakeholders to provide consistently positive, welcoming, and inclusive experience.
- Directly line managing the receptionist and the AV technician, as well as oversee temporary or permanently based contractors to meet the building resourcing needs.
- Budget management inclusive of actuate recharging, invoicing external companies, and spending monitoring.
- Oversee the delivery of the front of house service and standards of the IOP staff office through supplier relationship management, maintaining stock levels, and effective logistics tracking.
- Ensure compliance and health and safety regulations, safeguarding requirements, security, alcohol licence requirements and any other relevant IOP policies.
Projects you may work on include:
- Being part of the organisation committees for all IOP events working closely with the departments involved.
- Review of our building revenue and how we can maximise this without conflicting with IOP operations.
- Space management and storage both onsite and externally.
Who will I work with?
You’ll work closely with a range of colleagues and stakeholders, including:
- Membership, Conferences, Science & Business Insights, Compliance, and CEO office IOP teams.
- Members and external partners who rent meeting room space or use our member facilities.
- Our tenants and serviced office companies.
Ideally, we hope you’ll apply if you bring:
Essential:
- Significant experience with organising events including using room booking systems, catering provisions and AV operational knowledge.
- Experience of line management and supplier management.
- Experience with budget management including invoices processing and raising.
- Experience of working with multiple internal and external stakeholders, ensuring expectation are met and communication is regular and clear.
- An IOSH Managing Safely certification or similar is essential.
- Be first aid and emergency marshal qualified is essential.
Nice to have:
- Working for charities to understand budget restrictions and be creative with solutions.
- Working within the rented meeting room space industry and with knowledge of marketing or price pitching.
- Hold an alcohol licence (please note they must be willing to hold one).
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, as long as the business needs are being met and that team connections are maintained.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
About Us
We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.
For over 30 years, Global Witness has pioneered an approach that merges bold investigations with determined campaigning to secure better protections for people and our planet. We’ve gone undercover to unmask the violence and secretive deals that underpin the “blood diamond” industry. Our data-driven analysis has tracked the flow of commodities across the globe. And we’ve sought out powerful testimonies that tell the story of environmental harm and repression first-hand.
With three decades of campaigning for a fair and just planet under our belt, we reframed our focus in 2020 to address humanity’s greatest challenge: the climate crisis.
The Role
The Social Media Manager is responsible for all aspects of Global Witness’s social media presence, including day-to-day channel management, content creation, paid social campaigns and influencer/creator engagement. You will work with colleagues from within the Communications team and across the whole organisation to ensure our social media content contributes to our awareness, advocacy and income goals, while remaining aligned with our brand and values. You’ll also lead on reporting and optimisation, using data to inform content decisions, and stay on top of digital trends to help Global Witness make smart choices about which platforms and opportunities to prioritise over time. This is a highly collaborative role requiring creativity, strategic thinking and excellent communication skills.
Who we are looking for
• Substantial experience managing organisational social media accounts across multiple platforms, including content creation, scheduling and community management.
• Proven ability to produce compelling, audience f irst content tailored to different social channels and formats.
• Experience managing paid social campaigns, including targeting, testing and evaluation — ideally for fundraising or supporter acquisition purposes.
• Strong copywriting and editing skills, with the ability to simplify complex issues and craft messages for digital audiences.
• Excellent understanding of social media analytics, tools and reporting, with experience using insights to drive content performance.
• Experience in working with digital influencers and managing outreach and relationships.
• Strong organisational skills and ability to manage multiple priorities and deadlines
Desirable
• Experience working in a campaigning, advocacy or non-profit environment.
• Familiarity with digital tools such as Hootsuite, Meta Ads Manager, Canva or Adobe Creative Suite.
• Understanding of ethical considerations in digital engagement, including brand safety, accessibility, and responsible influencer partnerships.
• Interest in and understanding of environmental and climate issues.
How to Apply
Please download the job pack attached above for the full details of the role.
Valued Recruitment is working exclusively with Global Witness to recruit for their growing team. We are an ethical recruitment company, intent on hiring inclusively and transparently.
The closing date for this role is Tuesday 14th April but we are open to interviewing candidates on a rolling basis.
To apply, we welcome a CV and a 1-2 page covering letter detailing your interest in the role.
Accessibility is incredibly important to us here at Valued Recruitment and at Global Witness. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.
An ethical recruitment consultancy shaking up the not-for-profit sector. Recruiting without compromise and representing talent unapologetically.



We are seeking a Marketing and Events Executive to join our team. You will help build our brand, engage with our donors and community groups, and organise events that showcase our work and impact.
First and foremost, a passion for the not-for-profit sector and an excitement to utilise your marketing and event management experience to increase investment in the regions not-for-profit sector is a must.
Reporting to the Head of Insight & Communications, you will play a dual role supporting our marketing campaigns, assisting with content creation, helping develop digital/social media strategies as well as helping to plan and execute our events.
What We Offer
- Meaningful Work: Be part of a team dedicated to driving positive change.
- Annual Leave: 30 days Annual Leave (plus 8 days public holiday)
- Flexible Working: Hybrid working arrangement (4 days in Liverpool City Centre office) and flexible hours between 9:00-9:30am and 4:30-5:00pm.
- Healthcare: Paid membership to Medicash
- Pension: Enhanced employer contribution
- Professional Development: Training and mentorship to help you grow your skills in marketing and events.
- Supportive Environment: A collaborative and creative workplace that values diversity.
For a full description of the role responsibilites, please download the Job Description attached.
Please ensure you've read the attached Job Description. You're application should include a Cover Letter (no longer than one page) and your CV.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Job purpose
To act as the organisation’s lead professional for complaint handling and quality improvement across all Advice Services.
To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement.
To support the Head of Quality and Compliance in ensuring Toynbee Hall’s advice services remain fully compliant with FCA, MaPS, and internal quality standards.
Key Responsibilities
Complaints and Challenge Management
- Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges.
- Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures.
- Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17
- Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships.
- Maintain an accurate and auditable record of all complaints, decisions, and resolutions.
Quality and Compliance Oversight
- Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies.
- Conduct audits and case reviews to identify trends, risks, and opportunities for improvement.
- Support the design and implementation of quality-improvement plans, policies, and tools.
- Provide regular reporting to senior leadership, highlighting trends and risks across services.
Continuous Improvement and Learning
- Translate insights from complaints and audits into practical service improvements.
- Collaborate with Advice Managers and Coordinators to integrate learning into casework and training.
- Support staff training and development on complaint handling, communication, and quality assurance.
- Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients.
Regulatory and Partnership Liaison
- Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development.
- Ensure complaint handling and quality monitoring comply with FCA MaPS and advice quality standards.
- Support preparation for audits, funder reviews, and regulatory inspections.
- Keep colleagues informed of relevant regulatory changes and implications for practice.
General Responsibilities
- Adhere to Toynbee Hall’s policies and procedures, including safeguarding and data protection.
- Promote equality, inclusion, and accessibility across all aspects of the service.
- Demonstrate financial efficiency and value for money.
- Undertake other duties as directed by the Head of Quality and Compliance or senior management.
Person Specification
Essential Criteria
Experience and Knowledge
- Hold a valid Money and. Pension Service accredited qualification in debt advice
- A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
- Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation
- Significant experience managing complaints and quality processes within a regulated advice
- Proven experience in complaint resolution, creditor negotiation, and stakeholder management.
- Ability to analyse complex cases and identify systemic issues or risks.
- Experience developing and implementing service improvement plans.
Skills and Competencies
- Excellent communication and influencing skills at all levels.
- Strong analytical, reporting, and decision-making ability.
- Ability to manage competing priorities and meet tight deadlines.
- Confidence handling sensitive and confidential information with integrity.
- High level of IT literacy, including CRM or case management systems.
- A proven commitment to continuous professional development of self and wider teams.
Personal Attributes
- Ability to work independently and proactively without supervision.
- High level of professionalism and integrity.
- Committed to fairness, impartiality, transparency, and accountability.
- Calm, and solutions-focused under pressure, adopting a “find a solution, no blame” attitude.
- Collaborative and empathetic approach when dealing with clients and colleagues.
- Strong alignment with Toynbee Hall’s values and mission
Desirable Criteria
- Previous management or supervisory experience in a debt advice or compliance setting.
- Experience designing or delivering training on quality, complaints, or compliance.
- Knowledge of data-protection legislation and its implications for complaint management.
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
- Keeping up to date with technology and take individual responsibility for learning new technologies.
Please download the full Job Description for more details.
Our Benefits Package
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan
- Perk Box
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Role Summary
We are seeking a proactive and highly organised Development Co-ordinator to support and strengthen our fundraising and membership function. This role is ideal for a self-starter who excels at administration, enjoys creating efficient processes, and is confident managing projects and working collaboratively across teams.
As Development Coordinator, you’ll be the lynchpin of a friendly, ambitious team at a brilliant arts charity, underpinning and powering our development activity so it can thrive and grow.
You will coordinate multiple fundraising activities, ensuring projects are well planned, timelines are met, and stakeholders are supported with clear information and robust systems.
Key Responsibilities
Fundraising Administration & Coordination
- Provide high-quality administrative and coordination support to fundraising activity across multiple income streams
- Coordinate meetings, actions, and follow-ups for fundraising projects
- Support the planning and delivery of fundraising events
Project Management
- Develop and maintain project plans, timelines, and task trackers
- Monitor progress against milestones, proactively identifying risks or delays
- Coordinate input from multiple teams to ensure projects stay on track and deadlines are met
- Ensure clear communication, documentation, and handovers throughout project lifecycles
Process Improvement & Systems
- Review and develop efficient administrative and project management processes
- Identify opportunities to streamline systems, reporting, and data management
Cross-Team Collaboration
- Work confidently with colleagues across teams (e.g. finance, communications, engagement) to deliver fundraising activity
- Act as a central point of coordination for shared fundraising activities
- Support collaborative planning and ensure alignment between teams
Reporting & Compliance
- Track income, budgets, and project progress in collaboration with finance colleagues
- Produce regular reports on fundraising performance and project status
Ensure compliance with internal policies, fundraising regulations, and data protection requirements
Core Skills
Essential
- Strong administrative and organisational skills, with experience coordinating projects or complex activities
- Proven ability to manage multiple tasks and projects simultaneously
- A proactive self-starter who takes ownership and follows through
- Experience developing or improving processes and systems
- Confidence working with multiple teams and stakeholders
- Excellent attention to detail and communication skills
- Strong IT skills, including databases, spreadsheets, and project tracking tools
· Adaptable and can embrace change.
Desirable
- Experience in a fundraising or not-for-profit environment
- Experience using a CRM or fundraising database
Familiarity with basic project management tools or methodologies
Please submit your CV and covering letter
The client requests no contact from agencies or media sales.
Hours: A minimum of three days per week up to full time
Contract: Permanent
Location: Home-based with occasional travel to our office in Vauxhall, London (approximately four times per year), occasional travel to visit projects and approximately two overnight stays per year
Reports to: Head of Marketing, Communications and Fundraising.
About Housing Justice
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. We welcome applications from all sections of the community and recognise the value of lived experience of homelessness.
About your role
This is an exciting opportunity for a skilled Fundraising Co-ordinator to join the Marketing, Communications and Fundraising team at Housing Justice.As Fundraising Co-ordinator, you will identify both statutory and grant funding opportunities to fund our projects, and craft compelling bids and proposals that clearly articulate our vision, services, and value to commissioners and funders. You will also be responsible for applying for relevant accreditations to support your applications and will have experience of building corporate partnerships.
Please note that we do not accept CVs or applications that are not submitted using our standard application form..
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.
Key Responsibilities
1. Operational Management
- Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard.
- Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations.
- Use FareShare UK (FSUK)’s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams.
- Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly.
- Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication.
- Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams.
- Coordinate and manage external contractors for maintenance and repairs.
- Provide procurement support to secure value for money on consumables and equipment.
- With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs.
- Ensure adequate stock of operational supplies and equipment to support daily operations.
- Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls.
- Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency.
- Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant.
- Contribute to delivery of the Operations Strategy, including key developments for FSSW.
- Carry out other duties as required to support the successful running of the hub.
2. Team Management
- Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment.
- Manage, supervise, and develop Line Reports, including performance management, appraisals, and training.
- Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner.
- Work with temporary staffing agencies to arrange short term hire drivers, when necessary.
- Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days.
- Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions.
- Foster a positive and productive team culture in line with FareShare South West values.
3. FareChance Employability Programme
- Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team.
- Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams.
- Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
- Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
- Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
- Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress.
4. Health & Safety (H&S) and Compliance
- Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times.
- Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance.
- Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly.
- Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills.
- Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up.
- Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards.
- Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety.
- Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment.
5. Quality Assurance and Continuous Improvement
- Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice.
- Manage and enhance compliance of the hub premises in line with FareShare’s minimum operating standards and expectations for operational efficiency.
- Work with others to identify and implement improvements to systems, processes and workflows.
- Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered.
- Collaborate cross-functionally with other teams to support service development and innovation.
Person Specification
Essential
- Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs.
- Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity.
- Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes.
- Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management.
- Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure.
- Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar).
- Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication.
- Able to demonstrate good judgement and decision-making, including escalating issues appropriately.
- Physically able to carry out the role, including manual handling and operating in warehouse conditions.
- Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents).
- Full UK driving licence, Forklift truck operator’s qualification (or willing to train as an essential part of the role)
Desirable
- Formal training or certification in health & safety, manual handling, or food hygiene.
- Experience of working in a charitable, volunteer-led, or community-based organisation.
- Experience of route planning and/or vehicle logistics coordination.
- Experience of working within a regulated or audited environment
- Experience contributing to or delivering change initiatives.
Attributes & Values
- Committed to FareShare South West’s work to fight hunger and tackle food waste
- Strong team player who supports collaboration and mutual accountability.
- Organised and methodical, with strong attention to detail.
- Reliable, consistent, and takes pride in maintaining high standards.
- Acts with integrity and openness; willing to learn from feedback and take responsibility.
- Enjoys being hands-on and actively involved in operational delivery.
Behaviours
- Leads by example and motivates others through positive, proactive behaviour.
- Calm and solutions-focused in challenging situations.
- Values and supports diversity and inclusion across the team.
- Communicates with respect and clarity, adapting style to suit audience.
- Champions a safety-first culture while enabling productivity.
- Embraces change and drives continuous improvement.
- Confident working within clear procedures and standards.
Additional Information
- Role may involve some manual handling; training will be provided.
- Enhanced DBS check required.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
This post is offered as a secondment/fixed term opportunity for 6 months
£53,600 - £57,778 (pro rata for part time)
We have an exciting opportunity for someone to join us as a Senior Service Manager in Camden, specifically overseeing the housing management element of our accommodation services with Camden alongside our Regional Head. The pathway includes vital accommodation services such as high need 24-hour services high accommodation & semi-independent accommodation, supporting over 150 clients across the borough.
In the role of Senior Service Manager, you will:
- Focus on the continued development and improvement of housing management within these services, best practise around this and maintaining strong compliance
- Ensure we have high quality accommodation for those that access St Mungo’s accommodation services in Camden
- Support, motivate and manage Service Managers and teams across multiple sites to ensure they can deliver a high standard and effective service to clients in relation to housing management, encouraging a person-centred approach in line with our recovery ethos and within psychologically informed environments.
- Work closely with the Regional Head to contribute and lead on the promotion, strategic and operational planning of the service (in relation to housing management) within St Mungo’s and the sector
- Build highly effective relationships with partners, landlords, commissioners, and other relevant agencies to deliver an effective service in relation to housing management
- Work with services to ensure our buildings are welcoming, safe and psychologically informed environments
- Ensuring voids and repairs are manged to a high standard
- Working with teams to ensure that Health & Safety tasks are all completed on time and to a high standard
We support a flexible approach to work with opportunities for agile working; from home, and other St Mungo’s London or regional locations.
About you
We’re looking for someone who can lead a coordinated, consistent and strategic approach to housing management replated work across our Camden Accommodation services. If you bring the following, we’d love to hear from you:
- Have experience in housing management and support services
- Excellent communicator and able to use influencing skills in advising and supporting colleagues
- Methodical, highly organised, and able to manage multiple priorities and projects under pressure.
- Good working knowledge of housing management processes (including voids, rents, repairs, H&S tasks within an accommodation setting etc).
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 and are currently exploring alternative office locations on the eastern edge of the City of London.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 25th March 2026
Interview and assessments on: 1st April 2026
What we offer
-
Excellent Development and Growth Opportunities
-
A Diverse and Inclusive Work Place
-
Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 6 April 2026
Assessment Day: Monday 13 April 2026 at NSC
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- Experience developing processes which are targeted at both internal and external audiences
- Experience of managing or supervising a large team
- Experience of leading projects manging change with various stakeholders
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience of empowering a team to deliver a first-class customer service
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The British Association of Aesthetic Plastic Surgeons (BAAPS) is dedicated to advancing patient safety, professional development, education and standards within aesthetic surgery. We are seeking a driven and proactive Business Development Manager to help grow our partnerships, revenue streams, and membership community.
The Role
This is an exciting opportunity for an ambitious business development professional to take ownership of revenue generation and strategic relationships across BAAPS Charity and BAAPS Support. You’ll work closely with the internal team and senior leadership to deliver strong commercial results while supporting impactful work within the sector.
Key Responsibilities
Partnerships & Sponsorships
- Identify, develop and nurture revenue generating partnerships through meetings and proposal development
- Manage sponsorship packages, ensuring delivery of benefits and strong relationship management
- Maintain accurate lead tracking and report monthly performance against KPIs
- Generate and implement new commercial opportunities
Finance & Reporting
- Oversee financial elements of sponsorship and partnership agreements, including chasing payments
- Ensure accurate financial documentation via Xero/CRM
- Support responsible budget management and revenue forecasting
Membership Growth & Engagement
- Drive membership recruitment for BAAPS Support
- Work collaboratively to enhance membership benefits, communications and retention
- Ensure effective promotion of all member-related services and offers
Marketing & Communications
- Support the planning and execution of campaigns across multiple channels
- Promote events, partnerships, products and other business activities
- Assist in creating marketing assets including collateral and digital content
- Maintain strong links with relevant Associations for cross-promotion and collaboration
Administration & Operations
- Prepare and manage proposals, sponsorship agreements, invoicing and document handling
- Provide support with meeting coordination and general office administration
- Assist with stock and marketing material ordering and organisational upkeep
- Maintain compliance with data protection policies
Technology & Systems
- Support updates and maintenance across BAAPS websites and CRM
- Confidently handle remote meeting systems and internal software tools
Who We’re Looking For
You will:
- Be commercially minded with proven business development experience
- Have excellent relationship building, communication and negotiation skills
- Show creativity in identifying new revenue streams and engagement opportunities
- Be organised, proactive and capable of managing multiple priorities
- Bring strong IT literacy (CRM, MS Office; knowledge of Xero advantageous)
- Appreciate the professionalism and sensitivity required in a healthcare related organisation
What We Offer
- Opportunity to contribute to a respected national organisation making a positive impact
- Supportive and collaborative team culture
- Professional development and growth opportunities
- Flexible & hybrid working with central London office at The Royal College of Surgeons.
Applications will be reviewed on a rolling basis; we encourage early submission.
The client requests no contact from agencies or media sales.
Whitley Fund for Nature - Deputy Director (14 months FTC Maternity Cover)
London | 3 days per week in the office | Full Time or Part-Time 4 days (pro-rata)
£58,000-£60,000
Closing date: Friday 26th March, 12pm
Charity People is delighted to be working in partnership with Whitley Fund for Nature (WFN) who are seeking an experienced, values-driven senior leader to join as Deputy Director (Maternity Cover) - a key leadership role focused on maintaining momentum, safeguarding key relationships, and continuing to generate income from a warm, well-cultivated portfolio.
WFN is an incredible nature conservation charity, generously supported for more than 20 years by our Patron HRH The Princess Royal and WFN Ambassador and former Trustee Sir David Attenborough. Established in 1993, it has channelled £26 million to 220 conservation leaders in 80 countries across the Global South, benefitting wildlife, landscapes, and people.
WFN offer long term, laddered support to courageous changemakers leading local solutions to the global biodiversity and climate crises; they are acting on the latest science and igniting projects with passion. Through these award winners we support work rooted in communities that creates lasting benefits for wildlife, landscapes and people.
With a clear, established strategy and a strong pipeline of committed major donors, this is a rare opportunity to step into a pivotal senior role and help steer an organisation with genuine global impact.
The Role
As Deputy Director, you will act as a key strategic partner to the Director and a senior figure across the charity, ensuring continuity during the maternity leave period. You will:
- Line manage two Heads of department (Head of Partnerships and Head of Communications), offering supportive, calm and confident leadership.
- Play a hands-on role in major giving, stewarding key supporters including HNWIs, family foundations and trusts.
- Support the delivery of WFN's income ambitions for this financial year
- Represent WFN at donor meetings, pitches, and engagement events, drawing on your own network where appropriate.
- Work alongside colleagues on the prestigious Whitley Awards, supporting donor engagement and communications linked to the event.
- Oversee high‑quality proposals and reports, typically at the £5k-£100k+ level, and support renewals, revisits, and long‑term partnerships.
- Maintain oversight of communications and brand, ensuring alignment with WFN's mission and global conservation agenda.
- Play a key role in the 2026 WFN People for Planet Summit following the huge success of the 2025 event.
This is a brilliant position for a senior major gifts or partnerships specialist who enjoys balancing strategy with hands-on delivery, and who thrives in a collaborative, mission-led environment.
About You
We're looking for a confident, thoughtful and solutions-focused leader with:
- A strong track record in major donor fundraising (HNWIs, family foundations, trusts).
- Experience in securing and stewarding gifts, managing a portfolio where gifts often sit at the upper major-giving threshold.
- Senior leadership experience, ideally in a charity or environment-focused organisation.
- Willingness to represent WFN externally and maintain strong personal relationships with donors and partners.
- The ability to step into an already well-structured programme and ensure momentum continues smoothly.
- A collaborative, calm and people-centred leadership style.
- An understanding or background in wildlife conservation would be welcomed
Working at WFN
WFN is a warm, committed and mission-driven team, supported by a highly engaged Trustee Board and a clear strategic direction. Income is derived primarily from major donors, making this an ideal environment for someone who enjoys relationship-led fundraising and partnering closely with supporters.
How to Apply
Please contact Kevin Croasdale from our recruitment partners, Charity People, with your CV and to request a full job pack.
Deadline: 12pm, Friday 26th March
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.