281 Head of community services jobs
The Centre Assistant will support the smooth running of the Smart Works Bristol service, creating a welcoming atmosphere for all clients, volunteers and visitors. Our team is friendly and professional, and we work closely together to make sure every client has an outstanding experience when they visit us.
The Centre Assistant will be the first point of contact clients and visitors will have with Smart Works, providing administrative, phone and booking support for clients across Bristol and beyond. Therefore, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative and customer service skills, excellent communication and collaboration skills and a drive to ensure all women who visit us have the best possible experience.
In addition to reception and administrative duties, the Centre Assistant will have the opportunity to get involved in and support exciting and varied project depending on their individual interests and skillsets. This could involve working with our volunteers, supporting on events, or creating new comms or social media posts.
If you’re passionate about supporting women, then this is an ideal opportunity for you. The role will be based full-time at our new centre in Easton Business Centre, Bristol. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and key events support.
To apply, please submit a CV and answer the following questions via our portal by 9am on Monday 28th September 2026.
1.Why do you want to work for Smart Works Bristol? (max 200 words)
2.Based on your traits and skillsets, what impact do you think you could have in this role? (max 200 words)
3. Our clients can be nervous or lacking in confidence when they visit us. How would you help someone feel welcome and comfortable? (max 200 words)
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



The client requests no contact from agencies or media sales.
This is an exciting opportunity to help shape and grow St Luke's corporate partnerships programme. The Corporate Partnerships Officer will play a leading role in generating new income and developing relationships with businesses whose values align with our mission. Working closely with the Head of Corporate Partnerships, this role will identify, cultivate and secure new corporate partnerships that support St Luke's work through sponsorship, charitable giving, employee fundraising, volunteering and wider social value initiatives.
This role will focus primarily on new business development and income generation while supporting the development of long-term, mutually beneficial corporate relationships.
Key Responsibilities:
Corporate Partnership Development
· Identify, research and prioritise prospective corporate partners whose values, CSR, ESG and social value objectives align with St Luke's mission
· Build and maintain a strong pipeline of corporate prospects using effective prospect research, networking and outreach activities
· Develop, cultivate and convert relationships with business decision-makers and corporate stakeholders
· Secure new corporate partnerships and sponsorship opportunities that generate sustainable income and community impact
· Deliver agreed income targets and partnership KPIs
· Generate new opportunities through networking, referrals, events and direct engagement
Proposal Development and Income Generation
· Develop compelling and tailored partnership proposals, sponsorship packages, presentations and pitches
· Create funding opportunities across St Luke's programmes and services including digital inclusion, employment and skills, health and wellbeing, food security and social isolation initiatives
· Negotiate partnership agreements and secure financial support from businesses
· Work with colleagues to develop innovative and attractive corporate engagement opportunities
Relationship Management
· Support the successful onboarding of newly secured partners
· Work collaboratively with colleagues to ensure partners receive an excellent experience and achieve their partnership objectives
· Identify opportunities to increase partner engagement through employee fundraising, events and volunteering
· Support partnership renewals and the longer-term development of corporate relationships
Marketing and External Engagement
· Contribute to the development and continuous improvement of St Luke's corporate partnerships offer
· Produce engaging partnership materials, impact reports, case studies and promotional content
· Represent St Luke's at networking events, business forums, conferences and stakeholder meetings
· Act as an ambassador for St Luke's and promote the organisation's values and impact
Monitoring and Reporting
· Maintain accurate records of partnerships, prospects, meetings and income activity using CRM and reporting systems
· Monitor progress against agreed targets and KPIs
· Provide regular reports on pipeline development, income generation and partnership activity
· Gather and communicate impact data and stories that demonstrate the value of corporate support
General Responsibilities
· Promote equity, diversity and inclusion throughout all aspects of the role
· Ensure compliance with safeguarding, health and safety, GDPR and organisational policies
· Attend meetings, events and occasional evening/weekend engagements as required
· Undertake other duties commensurate with the level and responsibilities of the post
Person Specification
We are looking for an individual who can demonstrate the following competencies to a high level. We will be looking for evidence of all of the following key competencies during the selection process if you are shortlisted.
Essential Experience and Skills:
· Experience of generating income, securing partnerships, winning new business or delivering against sales targets.
· Experience building and managing relationships with external stakeholders.
· Experience producing persuasive proposals, funding applications, presentations or business pitches.
· Excellent written and verbal communication skills.
· Strong interpersonal and relationship-building abilities.
· Ability to identify opportunities and take initiative.
· Strong organisational skills with the ability to manage multiple projects and priorities.
· Experience using databases, CRM systems or fundraising platforms.
· Ability to work independently while contributing effectively within a team.
Essential Knowledge and Attributes:
· Understanding of, or strong interest in, corporate fundraising, business development, sponsorship or partnerships.
· Understanding of, or interest in, CSR, ESG and social value agendas.
· Commitment to the values and mission of St Luke's.
· Genuine interest in community development and social impact.
· Professional, enthusiastic and results-focused approach.
Desirable:
· Experience within the charity, voluntary or community sector.
· Experience of corporate fundraising or sponsorship.
· Knowledge of the London business community.
· Experience organising networking or stakeholder engagement events.
· Experience supporting employee volunteering or community engagement programmes.
We're looking for someone with experience of verging or similar church support work to provide Maternity Cover for up to 12 months. Starting in December 2026 the successful applicant will be involved with major services and events marking the Centenary of both the Cathedral and Diocese of Portsmouth.
Good social skills are essential as is the ability to work as part of a team as well as on your own inititiave. The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required.
The two Assistant Vergers and Precinct Officers (AVPOs) carry out a wide range of duties under the direction of the Head Verger and Precinct Manager. Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.
Essential experience and skills
- Sympathy with the Christian faith.
- At least one year’s experience as a church or cathedral verger or in a similar role.
- A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
- Attention to detail and an ability to assess priorities including when under pressure.
- Understanding of liturgy or willingness to learn.
- Ability to be a good team player and work collaboratively with Ministry Team, staff and volunteers.
- Willing to work alone.
- Good administrative and IT skills.
- Good understanding of the importance of security, maintenance and health and safety.
- Good social and communication skills.
- Have an open and welcoming attitude to all including volunteers and members of the general public.
- A trained First Aider (or willing to be trained upon appointment to an appropriate level).·
- Ability to work flexibly over seven days and evenings including holiday periods.
Desirable experience
- A communicant member of the Church of England.
- Previous experience in a liturgical capacity.
- Experience of working in an environment where paid and voluntary staff work side by side.
- Experience of delivering events.
- Experience of caretaking duties.
Personal qualities
- Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
- In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
- Highly collaborative.
- Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height.
- Ability to work with senior level colleagues and with the general public.
- Committed to equal opportunities and inclusivity.
- Committed to upholding the highest standards of safeguarding practice.
Benefits of working at Portsmouth Cathedral:
- Generous leave allowance of 27 days (pro rata for part-time posts) plus all public holidays
- Employer pension contributions of 7%, 1% employee contribution
- Commitment to professional development and training.
- Cash health plan
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary). An enhanced DBS is required for this role, and face or online training will be required.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Closing date for applications: 23.59 Sunday 11 October
Interviews will be held on Monday 19 October in person
Candidates invited to interview will be send a short application form and Confidential Declaration Form to complete.
The client requests no contact from agencies or media sales.
In July 2026, following almost two and a half years of work and nearly two decades as a Faculty, we became the College of Intensive Care Medicine: an independent charity with our own Board of Trustees, governance and voice. Reaching this point has been a significant achievement. Now comes the next chapter: building an organisation that is genuinely independent, financially sustainable and equipped to lead the specialty for the future.
This role sits at the heart of that transformation.
Organisationally, we are creating a College from what was previously a faculty function – establishing our own culture, values, policies, systems and operating model while managing a careful and constructive separation from the Royal College of Anaesthetists (RCoA), our long-standing host and continuing close partner.
Financially, we begin with an established income base, derived predominantly from subscriptions and examinations. The Executive Director will lead the development of a more diverse and resilient financial model, strengthening income and ensuring long-term sustainability without compromising our charitable purpose, governance or commitment to members.
For our people, we need to build our own workforce and operating model while supporting colleagues through a genuine change in employer and organisational identity. This will require clarity, empathy and strong leadership – alongside an unwavering focus on maintaining the services that almost 5,000 members rely on.
THE ROLE
We are therefore looking for an Executive Director who has successfully led organisations through significant transformation; who understands how to build financial sustainability and diversify income; and who can bring people with them through complex and meaningful change.
You will bring the strategic and financial credibility to earn the confidence of our Trustees and partners at the RCoA, alongside the emotional intelligence and collaborative leadership needed to unite staff, members and the wider clinical community behind the College’s future.
This is a rare opportunity to shape a new professional College at the moment of its creation: establishing its identity, culture and operating model while building the foundations for long-term independence and impact.
TIMELINE
Closing date: Monday 19th October 2026
Preliminary interviews: w/c Monday 2nd and 9th November 2026
Final Panel interviews: w/c Monday 7th December 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Beder is looking for an ambitious, entrepreneurial and hands-on Head of Fundraising & Partnerships to lead the next stage of our growth.
Beder was established in memory of Beder Mirjan, who sadly took his own life in 2017 at the age of 18. Since then, we have spent the past eight years working to raise awareness around mental health and suicide prevention, challenge stigma and, increasingly, provide tangible support to people who need it.
The focus of our work is the Beder Therapy Voucher programme, through which we fund free therapy for people (18+) across the UK as we all need someone to talk to with demand for that support growing significantly.
Until now, much of Beder's fundraising has been founder-led, supported by an incredible network of ambassadors, partners, businesses and individuals. We have built exciting partnerships across sport, business, entertainment and hospitality whilst creating a charity with an engaged community and an ambitious vision for the future.
We are now ready to build a dedicated and sustainable fundraising function so we are looking for someone who can take ownership of that journey.
This isn't a role for someone who simply wants to manage an existing fundraising programme as we are looking for someone who enjoys building one. Whilst working closely with our founder, trustees and wider team, you will develop and execute Beder's fundraising strategy, building sustainable income across corporate partnerships, major donors, trusts and foundations, individual giving, campaigns and events.
You will inherit a compelling cause, an established brand, strong relationships and a growing pipeline of opportunities – but you will also have the freedom to shape how Beder approaches fundraising for the future.
We are looking for someone who is equally comfortable developing a fundraising strategy, writing a compelling funding proposal, meeting a potential corporate partner and picking up the phone to a prospective supporter.
Above all, we want someone who believes in what Beder is trying to achieve and wants to roll their sleeves up and help us build something special.
Our immediate objective is to develop a diversified fundraising programme capable of sustaining our Beder Therapy Voucher service enabling Beder to meet the growing demand for free therapy while continuing to expand our wider mental health and suicide prevention work.
The successful candidate will have significant autonomy to develop the strategy, partnerships and fundraising infrastructure required to achieve that.
We are open to candidates from a range of fundraising backgrounds and would particularly welcome experience across corporate partnerships, philanthropy/major donors, trusts and foundations and strategic fundraising.
Experience within mental health is welcome but is not essential.
What matters most is that you are an outstanding relationship builder, an effective fundraiser and someone excited by the opportunity to help take a small, ambitious charity into its next chapter.
Provides free therapy for those 18+ nationwide whilst taking a unique approach to softly raising awareness around mental health and suicide prevention
Head of Policy and Communications
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Head of Policy and Communications
Location England
£58,212 per annum (pro rata for part time)
Ref: 114REC
Part Time - 21 hours per week – we are happy to talk flexible working
Base: Home based/hybrid, in or commutable to London
Contract: Maternity Cover
Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.
ABOUT THE ROLE
Team: Strategy and Engagement/ Policy and Communications
As the Head of Policy and Communications you will lead our policy, communications and influencing work in England, helping to increase support for walking, wheeling and cycling. As a key member of the Policy and Communications leadership team, you will raise the profile of Walk Wheel Cycle Trust, strengthen engagement with supporters and influence decision-makers to create positive change.
Working closely with senior leaders, you will shape political strategy, develop clear and compelling messages, and build strong relationships with policymakers, partners and stakeholders. You will use evidence, insight and collaboration to influence national policy and help deliver our UK-wide goals.
This is an exciting opportunity to drive real change by championing healthier, greener and more accessible journeys for everyone.
What You’ll Be Doing
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Lead our influencing work with the UK Government and coordinating that with our influencing work with the other three nations, government agencies, mayors and regional policymakers.
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Build trusted relationships with UK Government policymakers and partners who share our goals.
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Provide strategic advice to the charity’s senior leaders on communications and political risks and opportunities.
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Lead our UK-wide and England focused media and communications team, building and protecting the charity’s reputation.
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Working with the Head of Brand and Marketing to plan and implement our supporter engagement campaigns.
This role is ideal for someone who enjoys leading both communications and public affairs for a cause, working with others internally and externally to achieve positive change.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
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Extensive experience influencing the UK Government, and the ability to provide strategic advice to senior leaders on political and communications risks and opportunities. This is the most important experience to be successful in this role.
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Experience working in coalition with other external partners to achieve policy and communications goals.
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Ability to build positive profile in the media and protect reputation in a crisis.
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Excellent communication and influencing skills.
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Successful leader of a multi-disciplinary policy and communications team.
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The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
WellbeingSupport
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28 days’ leave per annum plus bank holidays for full-time employees
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Option to buy an extra week of annual leave (pro-rata for part-time employees)
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Paid volunteer days to support causes you care about
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Free, confidential support service available 24/7
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Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
FinancialBenefits
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Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
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Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
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Bike, computer and season ticket loans
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Discount benefits
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London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).
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Death in Service benefit – 3 x annual Salary
Family FriendlyPolicies
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Enhanced maternity and paternity pay
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Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
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Application deadline: 23:59, 13 September 2026
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Interviews will be held via Microsoft Teams during the week of 05 October 2026. To apply, please complete our online application form.
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We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process.
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Adjustments are available throughout the application process.
We're the charity making it possible for everyone to walk, wheel and cycle



Global Head of Assurance (WaterAid International)
Contract type: Permanent, Full-time
Location: London, UK or Stockholm, Sweden
In the UK, we enjoy Hybrid working: a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person
Salary:
- GBP £73,964 per annum starting salary with excellent benefits*
- SEK 52,000 – 70,000 per month with excellent benefits*
*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About our Leaders
A WaterAid Ready Leaderembodies WaterAid's Leading Together with PACE behaviours. Leaders who create clarity and purpose, have agility and resourcefulness and can build accountability, champion collaboration, and empower others to perform at their best. At WaterAid, leadership isn’t about title or position. It’s about action that creates positive change and impact.
About the team
WaterAid international is a separate legal entity within the WaterAid federation which has oversight of the global organisation. It comprises the Board of Trustees and a small secretariat, based in London and led by the Global Director. WAi was created to support the development of our global organisation and to facilitate global decision making, global standards and co-ordination of global activities.
It supports the members in their work to deliver our strategic aims and mission and realise our vision. WAi owns the WaterAid name and logo and is responsible for establishing WaterAid member organisations in new countries.
About the role
The Global Head of Assurance is a WaterAid Ready Leader who plays a critical role in strengthening confidence in WaterAid's governance, risk management and control environment. Responsible for developing and coordinating the global assurance framework, the role provides independent assurance to management and the WaterAid International Board on the adequacy and effectiveness of key organisational systems and controls.
Working across a complex international organisation, the postholder will bring objective insight and constructive challenge, helping to identify risks, improve processes and support effective decision-making. Through collaboration with colleagues and stakeholders across the federation, they will help ensure WaterAid delivers its mission with integrity, accountability and impact.
In this role, you will;
Assurance
- Work with each Member Country and the WAi Secretariat to support the development of appropriate and proportionate assurance frameworks.
- Provide periodic updates and an annual opinion to the WAi Global Director and WAi Board on the adequacy and effectiveness of internal controls, governance and risk management across the federation.
Audit
- Assess and support member countries in developing and strengthening the adequacy and effectiveness of audit and assurance mechanisms across the federation.
- Develop a WAi Audit Plan, informed by global risks, a global assurance framework and input from the Global Executive, for approval by the WAi Global Director and the WAi Board.
Accreditation
- Work with colleagues to deliver a rigorous and effective accreditation process, and conduct regular and ad-hoc accreditation reviews of federation Member Countries.
Risk management
- Support the further development and embedding of the WAi risk management process.
- Promote and support best practise in risk management across the federation.
Fraud and financial crime (excluding WaterAid UK)
- Assist Member Countries with the management of cases of fraud, bribery and other financial irregularities and crimes.
- Support Member Countries in developing fraud risk assessments, advising on preventive and detective measures, and conducting fraud awareness activities.
Requirements
To be successful, you will need:
- Qualified member of a major accounting body (ICAEW, ICAS, ACCA, CIMA) or an Internal Auditor qualification
- Comprehensive understanding of the Global Internal Audit Standards and leading internal audit practices
- Experienced in managing and developing audit and assurance functions
- Experienced in working across cultures
- Practical experience of fraud investigations
- Experienced working with Microsoft applications
- Be a WaterAid Ready Leader: A proven ability to create clarity and purpose, adapt with agility and resourcefulness, build accountability, champion collaboration and empower others to perform at their best, in line with WaterAid's Leading Together with PACE behaviours.
Although not essential, we’d prefer you to have:
- Language skills in French, Portuguese or languages in countries where WaterAid works.
- Experience working for a charity or not-for-profit organisation
- Experience in working in an international organisation
Closing date: Applications close at 12:00 PM UK time on 9 October 2026. Interviews are expected to take place the week commencing 19 October 2026.
How to apply: Click Apply to answer the pre-screening questions and upload your CV.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Commitment
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Head of Digital & Operations
Salary: £62,415 - £64,058.
Location: London – Hybrid Working.
Contract: Full-time (35 hours/week), Permanent
Line Manager: Director of People Operations and Assurance
Line Reports: Digital Delivery Lead, Operations Manager, Organisational Strengthening Manager, Data Manager
About Start Network
Start Network is a global network of over 150 local, national, and international NGOs. We act as a catalyst for system-level change to improve the efficiency, effectiveness, and ethics of humanitarian action. By devolving power, resources, and decision-making to locally led networks and hubs, we build early financing systems and community-led solutions that anticipate and respond to crises.
The Role
We are seeking a strategic, forward-thinking Head of Digital & Operations to lead our operational and digital systems. You will oversee the continuous improvement of our infrastructure, ensuring our programme teams, local hubs, and network members have scalable, compliant, and user-centred support.
As Start Network’s senior digital sponsor, you will own our digital and data roadmap, embed cyber security controls, strengthen operational resilience, and drive cross-organisational transformation.
Key Responsibilities
- Strategic Leadership: Lead the Digital and Operations function, oversee its budget, sit on the Senior Management Group, and advise the Senior Leadership Team and Board Committees.
- Digital Strategy & Governance: Own the technology, data, and digital strategy. Provide senior oversight of digital architecture, system integrations, AI/automation ethics, GDPR, and cyber security.
- Operations & Resilience: Evolve the organisation's operating model. Oversee frameworks for procurement, travel, security, facilities, and business continuity planning.
- Programme Operations: Oversee the operational support models for key funds and initiatives (Start Fund, Start Ready, anticipatory action). Provide senior decision support on complex issues including hosting, compliance, safeguarding, and donor requirements.
- Team Management: Line-manage, coach, and develop a high-performing team of specialists while fostering an inclusive, values-driven culture.
- Rota Responsibilities: Participate in a weekend and holiday rota for smooth programme delivery (Start Fund/Start Ready) and on-call travel/security support.
Essential Criteria:
- Proven experience leading large-scale digital and operational transformations in complex, multi-stakeholder organisations.
- Expertise in technology strategy development, cyber security, IT service management, and modern digital architecture.
- Demonstrated ability to build strong data governance, reporting, and insight capabilities.
- Experience designing multi-geography operational frameworks, policies, and risk mitigation strategies.
- Strong leadership track record in change management, stakeholder influence, and team coaching.
Desirable Criteria:
- Background in the humanitarian, international development, or charity sectors.
- Experience working with Board committees, executive teams, and managing complex third-party vendor relationships.
- Proficiency in Start Network working languages in addition to English.
Travel
This role involves up to 4 weeks of international travel per year to conferences, Start Network hubs, or countries of operation.
Timeline:
- Applications close on Monday 5th October.
- 1st Stage Interviews scheduled for w/c 12th October.
To apply for the role or for an informal discussion, please reach out to Daniel Kelner at Goodman Masson, who are our exclusive recruitment partner for this position:
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxford Hospitals Charity is seeking an engaging and proactive individual to join our Fundraising Team and support our brilliant fundraisers, as they say thank you to their hospitals. As a visible ambassador for the charity as Community Fundraising Officer you will lead the charity in connecting our hospitals with the community they serve.
Responsible for the day-to-day development and delivery of our community fundraising activity, you will bring your communication and collaboration skills to identify new opportunities for grateful patients to give back to the hospitals, and support them throughout their fundraising journey with the charity. Whether it’s a family, a school, a local golf club or a corporate, you will help all of these amazing supporters find a fundraising opportunity to show their gratitude for the care our hospitals provide.
The ideal candidate will be proactive and tenacious, enjoying seeking out new opportunities for the charity, with a can-do attitude. They will have excellent attention to detail and organisational abilities, with exceptional interpersonal and written communication skills. Occasional evening and weekend working time will be required by the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.
To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.
As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.
We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work. The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.
Purpose of the role
· To manage assigned business support services within Boccia England, using a strong customer focused approach to achieve operational effectiveness and demonstrate our company values.
Key Accountabilities and Objectives
Administration - Provide a high level of administrative support to the Boccia England team (30% of time to this objective)
· Develop and implement systems and procedures to support the efficient operation of Boccia England and improve the service we offer to members and customers
· Manage the enquires received into Boccia England which includes email, phone and web contacts.
· Provide administrative support to the wider team in areas for events, competitions, and talent.
· Ensure all Boccia England policies are up to date, fit for purpose and compliant with legislation.
· Support compliance with relevant standards including health and safety requirements and data protection in conjunction with the Head of Operations.
· Create a suite of standing operating procedures (SOPs) to support the team and create efficient ways of working and cost savings where appropriate.
Volunteer People Management –Manage and support Boccia England volunteers(30% of time to this objective)
· Effective management of the volunteer community in organising and attending events, competitions and other areas as and when required.
· To include defining clear roles and responsibilities, clear communication; setting appropriate objectives; monitoring and reviewing performance; providing support and guidance and personal/professional development.
· Support and develop inclusive communication strategies in all communication to volunteers
· Collect feedback from the boccia community to identify improvement areas and action these where appropriate.
Commercial shop – Manage the Boccia England shop, deliver high levels of customer satisfaction and achieve income targets (30% of time to this objective)
· Manage the Trading budget to realise a positive contribution to the overall Boccia England budget.
· Manage the shop suppliers and ensure stock levels are appropriate.
· Manage customer experience to achieve high levels of satisfaction and repeat business.
· Complete regular reviews of products and complete market research to identify new items tosell which will benefit the boccia community and generate new income revenue streams.
· Be responsible for the shop website, ensuring it is up to date, maintained and the functionality is maximised.
Boccia England Membership - Manage the existing membership benefits package to ensure all areas are delivered (5% of time to this objective)
· Be a subject matter expert for the Boccia England membership platform.
· Deliver training to new and existing team members to maximise their use of the platform.
· Provide regular reports to the Senior Leadership Team and Board on membership numbers, trends and engagement rates.
· Coordinate the annual membership activities to ensure these are delivered
· Collect membership feedback to report on the current membership offer and manage satisfaction within the membership packages.
· Support the team with initiatives to increase membership numbers and support the retention of existing or lapsed members.
· Input into the annual review of the membership packages to identify improvements and deliver these where appropriate.
Human Resources - Provide administrative support to the Head of Operations in people related work (5% of time to this objective)
· Coordinate wellbeing newsletters and support the team to deliver a calendar of wellbeing initiatives.
· Work with the Head of Operations to support the recruitment of roles across the business, these may be paid, unpaid, volunteer and or self-employed roles.
· Support the administration of tasks, such as safer recruitment processes, onboarding and induction checklists, training needs surveys and plans.
General Requirements
· Manage own workload effectively.
· Be committed to continuous improvement.
· Provide excellent and timely customer service with both internal and external communications.
· Use and share knowledge and expertise to develop Boccia England.
· Be an advocate for Boccia England and the sport of boccia.
· Any other tasks or responsibilities as deemed appropriate by the Head of Operations which commensurate with the responsibilities of the post.
To create positive, engaging and accessible opportunities for physically disabled people to play boccia.
The client requests no contact from agencies or media sales.
Thank you for your interest in joining the Senior Leadership Team at Yorkshire Wildlife Trust at a pivotal time for securing nature’s recovery. We hope the information we have put together about the Trust will encourage you to make an application for the role.
We are looking for a strategic and collaborative Director for Communities, Campaigns and Fundraising to lead how the Trust builds public support, enables community action, influences political and civic decisions and generates sustainable income across Yorkshire. Providing visitor experiences will be an important route through which people connect with nature, participate in our work and become long-term supporters.
You will bring senior-level experience of integrating communications, marketing and public affairs, together with a strong record of developing audiences, propositions and campaigns that convert interest into participation, advocacy, income and long-term support. You will use audience insight, customer relationship management systems, segmentation and digital engagement to strengthen supporter journeys, conversion, retention and loyalty, while growing sustainable income across membership, giving, appeals, legacies, philanthropy, trusts and foundations, corporate partnerships, sponsorship, visitor income and appropriate commercial opportunities.
You will lead through four Heads of Service covering Supporter Engagement, Fundraising, Communications and Public Affairs, and Visitor Services. As a member of our established and diverse Senior Leadership Team, you will set direction, create alignment, strengthen capability and hold the Directorate accountable for delivery. You will also work closely with our vibrant, engaged and supportive Trustee Board and play an active part in The Wildlife Trusts federation.
If you share our passion for making a difference, can contribute as an inclusive and collaborative leader and bring the skills and experience we need, we would welcome your application. You will help us build a diverse and inclusive organisation and drive positive change for Yorkshire’s wildlife and communities.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification in the Candidate Brief. Please be aware that if you only submit a CV, your application may not be considered.
Please DO NOT include any personal details (name, address etc) on your supporting statement.
Closing date: Sunday 18th October (midnight)
We reserve the right to close this vacancy early should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.
Preliminary Interviews (virtual): 2nd / 4th/ 5th November - TBC
Interviews (in-person): 23rd /24th /25th November – TBC
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We want our people to flourish, just like nature, and so we are committed to creating a movement that recognises and truly values individual differences and identities. We value diversity and creating an inclusive culture where everyone can be themselves and reach their full potential.
We are also a member of the Disability Confident Scheme. This means we are committed to offering an interview to disabled applicants who meet the minimum criteria for the post. Where a post is oversubscribed (i.e. there are more candidates meeting the minimum criteria than we can offer interviews to), we will carefully balance inviting a mix of the highest scoring disabled and non-disabled applicants.
The client requests no contact from agencies or media sales.
Service Manager
SSJ&I alcohol and drug service, Southampton
Permanent
37 Hours per week (Mon – Fri 9am - 5pm)
Salary Scale: 41 – 45 (£47,518 - £52,323 per annum)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
Ready for the next step in your career?
We have an exciting opportunity for an experienced and motivated leader to join SSJ as Service Manager for the SSJ&I Alcohol and Drug Service in Southampton. Reporting to the Head of Specialist Services, you will lead the delivery, performance and ongoing development of Southampton’s service, ensuring high-quality services for individuals affected by substance use and related complex needs.
The Impact You'll Make
As Service Manager, you will provide strategic and operational leadership for Southampton’s harm reduction and recovery orientated service. You will oversee a multidisciplinary workforce of approximately 70 staff, including recovery workers, clinicians and administrators.
The service incorporates a range of services, including:
- Opiate, non-opiate and alcohol teams
- Criminal Justice Intervention services
- Intensive outreach into homeless and supported housing settings
- Community Day Rehab
- Recovery support delivered across community settings
Working closely with commissioners and partner organisations, you will ensure the service plays a central role in Southampton's ambition to become a more equal city, addressing “the root causes of inequality while making Southampton a healthier, safer, greener and thriving city”.
You will champion a culture of continuous improvement, embedding the service’s person centred and trauma informed principles. This means maintaining a whole-system, person-centred focus that places people accessing services at the heart of delivery and decision-making.
This is a role for a confident and adaptable leader who can navigate complexity, build strong partnerships, and support teams to deliver outstanding outcomes for people facing substance use and wider social challenges.
Key Responsibilities
- Lead and inspire a multidisciplinary team of around 70 staff, taking overall responsibility for service performance and culture.
- Provide leadership and support to Team Leaders, ensuring effective service delivery across all areas of the service.
- Promote accountability, continuous improvement and high-quality case management practice.
- Build and maintain strong relationships with commissioners, statutory partners, and voluntary sector organisations.
- Ensure the service provides leadership across the city in regards to alcohol and drug issues.
- Support the integration of the services with SSJ's recovery housing and homelessness provision.
- Monitor contracts, performance targets, budgets and service outcomes, implementing improvements where required.
Essential Skills and Experience
You will be able to demonstrate:
- Significant management experience within substance use, mental health, homelessness, criminal justice, or other complex needs services.
- Proven ability to lead multidisciplinary teams and develop effective partnerships across multiple agencies.
- Experience managing contracts, service performance and regulatory requirements.
- Strong understanding of substance use treatment, recovery planning and case management.
- Knowledge of trauma-informed practice, Adverse Childhood Experiences (ACEs), harm reduction, recovery capital, and psychosocial interventions such as CBT, ACT and mindfulness-based approaches.
- Experience managing budgets, leading change and driving service improvement.
- Excellent communication, leadership and stakeholder management skills.
- Commitment to SSJ's values and competency framework, with a focus on leadership, organisational development and value for money.
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
- A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
- Flexible working options
- Buying additional annual leave
- Comprehensive induction and training
- Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
- Company cycle to work scheme
- Discounted laptops and computers with Jamie’s Computers
- Electric Car Scheme
- Blue Light Card
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
For an informal discussion about the role please contact us.
Application closing date: 12noon on Wednesday 7th October 2026
Interview date: Wednesday 14th October 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
An exciting full time opportunity has opened up at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
Head of Finance and Sustainability
Hours: Full Time, 37.5 hours per week
Salary Scale Point: 33
Salary: £42,525.00 per annum
Based: in Cambridge or Peterborough with hybrid working options.
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.
About the Role
As a key part of CPSL Mind’s Senior Leadership Team, this role will provide strategic and operational leadership for the organization financial management, ensuring robust governance, financial sustainability and informed decision making across the charity.
You will lead the finance function, ensuring the highest standards of financial control, compliance, reporting and operational efficiency, while driving a culture of financial accountability throughout the organization.
Alongside this, you will oversee our income generation portfolio, including fundraising, training and events, ensuring these functions contribute to a diversified and sustainable income base. You will also lead our broader approach to financial sustainability, identifying opportunities to improve efficiency, strengthen commercial decision making, maximise value for money and ensure every pound delivers the greatest possible impact for the communities we serve.
Key Criteria You must have:
- a relevant accounting qualification, e.g. ACA, CIMA, ACCA
- experience of managing budgets and detailed reporting on financial performance/forecasting
- experience of working with and presenting to Trustees, Directors and Senior Leaders
Closing date: 11th October 2026
Interview Date: 22nd October 2026 in Cambridge
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.
CPSL Mind is committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and work in accordance with our safeguarding policies and procedures.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
REPORTING TO: Head of Services
RESPONSIBLE FOR: Team Leaders and other service-based roles as required
PURPOSE OF POSITION
The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.
The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.
The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.
The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.
What makes this role different
• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.
• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.
• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.
• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.
The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.
RESPONSIBILITIES & ACCOUNTABILITIES
Key Responsibilities
• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.
• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.
• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.
• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.
• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.
• Promote trauma-informed, strengths-based and psychologically informed practice across the service.
• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.
• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.
• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.
• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.
• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.
• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.
• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.
• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.
• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.
• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.
• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion
PERSON SPECIFICATION
The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.
Essential Criteria
• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.
• Ability to lead change, improve practice and support staff through service development.
• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.
• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.
• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.
• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.
• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.
• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.
• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.
• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.
• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.
• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.
• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.
Desirable Criteria
• Experience managing commissioned homelessness or supported accommodation contract.
• Experience working within or alongside London local authority homelessness pathways.
• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.
• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.
• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.
• Experience leading services through mobilisation, remodelling, restructure or improvement planning.
Aptitude and Behaviours
confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.
Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.
Use written, numerical and performance information to make sound, accountable and compliant decisions.
Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.
Build and develop a high-performing team through clear direction, supervision, support and accountability.
Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK
Our mission to solve homelessness in east London, one person at a time!
Salary Grade B: £25,266.93 per annum full time equivalent, plus London Weighting of £4,000 per annum (FTE), plus anti-social hours payment of £650 per annum (FTE). Total Salary: £29,916.93 per annum
Hours: Average of 37 hours per week over a 4 week rolling rota period. Hours vary, Monday to Sunday, in accordance with rota, and include anti-social working; sleep-in shifts, evenings, weekends and bank holidays.
Job Purpose:
To support the delivery of Oasis Community Housing’s Young People’s Supported Housing Service (including Ofsted registered project). The service supports 56 young people at any given time; in one 16-bed Ofsted registered 24-hours staffed supported housing project for 16-21 year olds with medium-high needs, plus visiting support to young people living in properties across the North of the Borough.
To provide trauma informed, holistic, personalised support to children and young people, which is in line with relevant pathway and safety plans. To work closely with Southwark Council, including Children’s Services, to ensure children and young people achieve the best outcomes, in line with project specific aims and objectives. Under the guidance of the Team Leader and Registered Service Manager, to ensure the service is compliant with the Supported Accommodation Regulations and we maintain successful Ofsted registration for the relevant project.
Organisation Context:
Oasis Community Housing is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives.
Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.
We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of Oasis Community Housing. However, it will be an occupational requirement that a practising Christian is needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert. This is not one of those posts.
Benefits: Oasis Community Housing operates a contributory group personal pension plan and in accordance with the Pension Act 2008, if eligible, you will be automatically enrolled into the Oasis Trust pension scheme. Currently all staff in our pension scheme are required to contribute a minimum of 2% of their salary. The employer contribution is currently set at a contribution of 7%. Oasis Community Housing life assurance policy, through Omnilife, is open to all staff who earn in excess of £6000 per annum. 25 days holiday per year, plus statutory holidays, increasing to 30 days per annum after 2 completed years’ service.
Unsocial Working: Working hours include evenings, weekends and bank holidays. Flexibility is required around public holidays, and annual leave restrictions may be considered over Christmas and New Year period.
Project specific:
Our projects are places of safety, Psychologically Informed Environments (PIE), from which we work with children and young people using person-led, holistic, trauma-informed and solution-focused approaches. We aim to provide accommodation and support that helps children and young people find self-worth and the belief that they deserve a better future, supporting them in safe, positive transitions including where relevant from care into more independent accommodation, and from childhood to adulthood; providing holistic support to gain essential life skills, achieve health outcomes, to realise and achieve their aspirations, and reach their full potential.
We are commissioned by Southwark Council to provide this service, which currently consists of:
• A 24-7 staffed 16 bed Ofsted registered supported housing project for young people aged 16-21.
• A 4 bed property for young mums and their babies/toddler age children - with a staff office, visiting staff support Mon-Fri 9-5, and on call support outside of working hours.
• A 6 bed property for young mums and their babies/toddler age children – with visiting staff support Mon-Fri 9-5, and on call support outside of working hours.
• A 7 bed supported accommodation for young people (Christchurch - made up of self contained flats, and flats allowing for sharing a bathroom/kitchen with one other) - with a staff office, visiting support Mon-Fri 9-5, and on call support outside of working hours.
• A number of 4-5 bed properties, for young people with visiting staff support Mon-Fri 9 5, and on call support outside of working hours.
Duties & Responsibilities:
• To provide holistic (mental, physical, emotional, spiritual) support to children and young people within our supported housing projects, in accordance with the ethos and values of Oasis Community Housing. Ensuring support provision is personalised to individual needs, and progress is regularly reviewed.
• To engage in multi-disciplinary team (MDT) approaches to support children and young people, including working closely with Children’s Services and other professionals and partner agencies. To include; attending meetings and effective information sharing.
• To ensure safeguarding policies and procedures are adhered to in your practices, and that concerns are reported appropriately and expediently, both internally, and externally, as needed.
• To navigate challenging situations effectively and sensitively.
• To maintain records needed to ensure excellent and consistent support provision; maintaining comprehensive case files, using our In-Form data system, completing reports and assisting in the measurement of outcomes.
• To ensure the Project Handbook, including the service expectations, are explained to children and young people at the point of entry; being reiterated, and enforced as needed.
• To deal with informal complaints made by residents in accordance with OCH's procedures.
• To organise and encourage activities which are of interest to those being supported.
• To support the active participation of residents in project design, delivery and evaluation; working with our Head of Service Improvement to encourage involvement, and assisting in recording access and engagement.
• To work in accordance with regulatory requirements. Under the guidance of the Team Leader and Head of Supported Housing (Registered Service Manager) to ensure your practices are compliant with the Supported Accommodation Regulations.
• To clean the office space and communal areas, and support those living in our service to keep their rooms/properties clean.
• To work closely with Housing Management Team colleagues.
• To attend regular supervision sessions with your line manager
• To attend relevant training sessions as required by the role / your line manager
• To undertake any other reasonable duties as required
• To ensure all working practice and interactions are in line with organisational ethos and values
• To be able to work in any Oasis Community Housing project as required.
Personal Specification/Key Competencies:
Qualifications:
• Relevant qualification to NVQ Level 3 (Essential)
Work Experience:
• At least 2 years’ experience as a Support Worker, including needs and risk assessment, delivery of holistic support, health and safety, working closely with partner agencies to provide support (Essential)
• Experience working with children and young people, especially those experiencing homelessness including leaving the care system, and related issues including mental ill health, trauma, abuse, alcohol and substance misuse and offending (Essential)
• Experience of using person centred support plans (Desirable)
• Experience working in the safeguarding arena (Desirable)
• Experience of participating in MDT meetings (Desirable)
• Experience of working in registered/regulated services (Desirable)
To end Homelessness from the Northeast and beyond.



The client requests no contact from agencies or media sales.
