Head of community services jobs
About the role:
Every young person deserves more than a roof over their head. They deserve a place where they feel safe, seen and able to imagine a future for themselves.
We are looking for two Deputy Team Managers to join our Ofsted Registered Young Person’s Accommodation Services, with one opportunity in Camden and one in Greenwich. Working alongside the Service Manager, you will help turn our accommodation into places where young people aged 16 and over - including care leavers and young people facing multiple disadvantage - can build trust, discover their strengths and take meaningful steps towards adulthood and independence.
You will be a visible, energising presence in the service, giving staff the guidance, confidence and space they need to deliver exceptional support. From coaching colleagues and strengthening support and safety plans to responding to safeguarding concerns, missing episodes and periods of disengagement, you will help the team remain curious, persistent and ambitious for every young person. You will also make sure preparation for the future starts from day one, creating opportunities for young people to develop practical life skills, reconnect with education or employment and move towards a home of their own.
You will build strong relationships with local authorities and partner agencies, maintain high standards across housing management, health and safety and Ofsted compliance, and make sure young people are not simply consulted but genuinely heard. Their experiences, ideas and ambitions should shape the support they receive and the way the service grows.
This is an opportunity to lead with heart, challenge what could be better and see the difference your leadership makes in young people’s everyday lives. Through reflective practice, ongoing learning and development and hands on management experience, you will continue growing as a leader, with opportunities to progress across Single Homeless Project's (SHP) Young Person’s Services and the wider organisation.
About you:
- You believe in young people’s potential and know how to build trust, spark confidence and keep going when progress is not straightforward.
- You have experience supervising or developing staff who support young people, including care leavers and those facing multiple disadvantage.
- You understand Ofsted Registered accommodation and can help colleagues turn safeguarding, trauma-informed practice and professional curiosity into meaningful everyday support.
- You are a calm, encouraging and hands-on leader who gives clear guidance, strengthens practice and helps colleagues grow without taking over.
- You bring resilience, fresh ideas and a genuine appetite to develop, using your creativity to open up opportunities for young people to build skills, independence and hope for the future.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 16th August at midnight
Interview date: Tuesday 25th and Wednesday 26th August at SHP Head Office in Kings Cross
Please note there will be second stage interviews at a Young Person's Service for suitable candidates
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
PURPOSE OF POSITION
This role will be responsible for developing and reviewing organisational standards of support in line with contractual and regulatory standards, leading on quality assurance, performance monitoring, and continuous improvement as well as supporting compliance and regulatory requirements.
To lead on the development of new models of support practice which are person centred and trauma informed, working closely with operational managers, frontline teams, and the Head of Compliance, the post-holder will ensure that services delivered to vulnerable adults are safe, effective, person-centred, compliant, and consistently achieving positive outcomes.
The role will provide strategic oversight of quality and performance data, lead on the interpretation and analysis of operational and compliance information, identify emerging risks and trends, and support leaders to implement improvements. The post-holder will also drive organisational learning, promote consistency in practice across services, and lead the development of a robust framework to capture and embed the resident voice in service delivery and improvement. Enabling residents to have a significant contribution in shaping services and contributing to an inclusive and safe community. In addition, this will support contributing to achieving the social housing consumer standard around transparency, influence and accountability.
RESPONSIBILITIES & ACCOUNTABILITIES
Quality Assurance and Performance Oversight
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Lead the quality assurance function across support services
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Review and analyse and interpret quarterly performance, identifying risks, trends, gaps, and areas of concern, as well as providing solutions
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Provide comprehensive analysis and evidence-based recommendations to operational and senior management teams
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Ensure quality standards are consistently applied across all services
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Monitor service delivery against contractual, regulatory, and organisational standards
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Produce high-quality reports identifying key findings, themes, risks, opportunities, and improvement actions to support strategic and dynamic problem solving, as well as continuous improvement
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Maintain oversight of our Service Improvement Plan and monitor progress against agreed actions and outcomes
Data Analysis and Insight
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Lead on the collection, interpretation, and deep analysis of operational, performance, quality, compliance, and outcome data
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Translate datasets into meaningful insights to support informed decision-making
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Identify emerging trends, performance risks, and opportunities for service enhancement
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Produce executive summaries and reports for senior leadership teams and governance meetings
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Use data to drive continuous improvement and demonstrate service impact
Development of Support Practice
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Be responsible for developing person centred and trauma-informed practice standards for our support services
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Contributing to creating a Psychologically Informed Environment across the organisation
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Develop our reflective practice offer across all services
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Lead on the development and implementation of an accredited programme of independent living skills activities for our residents
Impact and Performance Management/Reporting
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To lead on impact and performance, providing leadership and line management to Impact Specialist
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Lead and facilitate regular KPI and performance review meetings with Frontline Management and services
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Challenge and support managers to understand performance outcomes and develop improvement plans
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Track progress against agreed targets and improvement actions
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Ensure accountability and ownership for quality and performance outcomes across services
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To maintain up to date project management and reporting records
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To write and present regular reports for senior management and external stakeholders/partners, on the development and progress of Quality Assurance.
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To contribute to the updating of InForm to capture performance requirements
Practice Development and Workforce Support
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Design and deliver workshops, quality forums, and learning sessions for frontline staff and managers
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Promote consistency of practice across all services
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Share learning from audits, complaints, incidents, safeguarding concerns, resident feedback, and performance reviews
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Develop resources and tools to support high-quality, person-centred service delivery
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Foster a culture of continuous learning, accountability, and quality improvement
Resident engagement and accountability
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To lead on the development of a programme of resident engagement, empowerment and involvement, which targets resources to build strong, sustainable support services that engage proactively with local communities
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Establish meaningful opportunities for residents to influence service design, delivery, and improvement through expression of voice, listening, connecting and motivating each other; promoting a culture of co-production
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Develop methods for gathering, analysing, and responding to resident feedback
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Ensure resident experiences and outcomes are reflected within quality assurance processes
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Provide leadership and management of Resident Engagement Specialist
General
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To attend internal meetings as and when necessary, for example Directorate, Management and Planning meetings
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To undertake such other duties within the competence of the post holder which may be required from time to time.
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
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Experience supporting rough sleepers and homeless people with complex needs, including mental health, substance use and physical health.
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Experience developing and reviewing quality frameworks, audits, service standards, action plans and improvement processes.
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Experience developing and implementing monitoring, evaluation and learning frameworks.
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Understanding of safeguarding and MARAC processes.
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Experience of reflecting critically upon own practice in order to improve the experience for service users
Skills, knowledge & Abilities
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Strong organisational and project management skills, with confident use of Microsoft Office and digital recording, analysis and reporting systems.
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Strong understanding of issues affecting rough sleepers and homeless people with complex needs, including barriers to accessing services, sustaining accommodation and engaging with support.
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Strong analytical skills, able to interpret performance, safeguarding, complaints, incidents, outcomes and resident feedback data into clear recommendations.
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Strong communication and facilitation skills, including leading workshops, learning sessions, reflective practice and quality forums.
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Ability to produce clear reports, briefings and presentations for managers, senior leaders, commissioners, boards and governance forums.
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Sound knowledge of safeguarding, risk assessment, confidentiality, information governance and professional boundaries when supporting vulnerable adults
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Strong understanding of anti-discriminatory practice.
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Good case-management recording skills, ideally with experience of InForm.
Personal qualities
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Flexible and resilient
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Patient and pro-active
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Personable and energetic
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Self-motivated
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High attention to detail and accuracy
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Commitment to the values of compassion, collaboration, inclusion and growth
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
Senior Relationship Fundraising Officer – Scotland
The Relationship Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover the country of Scotland.
You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
Key Responsibilities:
Strategy, finance, and reporting
· Responsibility for stewardship and relationship building with supporters within the region.
· Identify and apply for corporate partnerships with organisations in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising & Volunteering (HORFV) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within the geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across the geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.
Supporter Management
· Provide excellent customer service to fundraising supporters and key regional contacts, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in the geographical area.
· Effective management of volunteer relationships within the geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.
· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.
· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with RFM.
· Identify, research and target prospective local corporates in liaison with RFM / HORFV and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
Knowledge, skills and experience needed:
· Experience in partnership fundraising and/or relationship building
· Experience and confidence in public-speaking, such as giving presentations and talking at events
· Knowledge of recruiting key volunteers and fundraising supporters
· Experience and a keen interest in building long term relationships with supporters
· Proven ability of providing excellent stewardship
· Experience in using a database to record and report on impact and activity
· An ability to manage a busy and varied workload
· Excellent communication skills, both verbal and written
· Excellent organisational skills
· Full driver’s licence with access to own vehicle.
· Flexibility to work some unsociable hours and willingness to travel independently
· Live within defined region
Additional Information:
Ways of working:
As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £35,000 per annum, plus benefits and £3,500 car allowance and associated expenses (where applicable).
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 16th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity to join a growing, ambitious charity at a moment when helping more people find us, trust us and access our support has never mattered more, as we launch and deliver our new strategy. As Marketing Manager, you’ll help people better understand who we are, what we do and how we can help whether that’s someone looking for support, a professional seeking trusted information, or a supporter wanting to make a difference. Working closely with the Head of Brand and Marketing, you’ll bring our brand strategy to life through warm, engaging and effective marketing that builds understanding, strengthens trust and inspires people to take action.
Key responsibilites
- Lead marketing delivery and growth by planning and delivering integrated campaigns across digital, content, social, email and offline channels, supporting the charity’s strategy, key organisational moments and ambition to help more people find, trust and access Day One’s support.
- Work closely with the Digital Officer to plan, deliver and optimise digital marketing activity, ensuring campaigns are effectively implemented, performance is monitored, and learning is shared.
- Lead brand and messaging delivery, working closely with the Head of Brand and Marketing to bring the brand to life day to day, ensuring messaging is warm, clear, consistent and people-centred, and supporting colleagues through effective internal communications to use the brand and tone of voice confidently and consistently.
- Drive insight and continuous improvement, using data, feedback and performance analysis to shape marketing plans, share learning across teams, and take a test-and-learn approach to improving reach, relevance and impact.
- Build strong, collaborative working relationships across the organisation and with external partners, working closely with the Events Lead to ensure effective promotion and storytelling, managing agencies or freelancers where needed, and ensuring all marketing activity reflects brand standards, safeguarding, GDPR and equality commitments.
What You Will Bring
You might come from a charity, public sector or values-led organisation, or from a commercial role where people and purpose have been at the heart of your work. You may already have experience marketing services, campaigns or causes, or be ready for a step up with more ownership and responsibility. What matters most is your ability to work with empathy, bring ideas to life, and help people find, trust and access support when they need it most.
Please refer to the attached recruitment pack for more information and the full job specification.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: Midnight Sunday 23rd August 2026
Interviews:
First stage, virtual TEAMS: 3rd September 2026
Second stage, in-person, Leeds: TBC
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.
Reporting to the area Casework Services Manager, key responsibilities will include:
- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).
The role is primarily homebased and will have regular travel around the West Midlands area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.
A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role will join an ambitious programme developing the capacity of the Libraries Connected public library networks. We want to help them evolve as strategic partnerships able to deliver social impacts at scale and to secure resources and investment from national, regional and sub-regional government. Be key to the development of libraries as essential social infrastructure, and help them secure the resources they need to make an impact.
The role is part of a small team of two Regional Managers, supported by an Administrator.
By developing our existing regional networks into formal, resourced structures we can enable the regions to:
- Secure investment for the service and for the libraries from regional and devolved / combined authority funds.
- Create unique regional offers to meet specific needs across and within the regional areas.
- Deliver at scale. For example, the Yorkshire & Humber regional network has 15 library services, and 348 library buildings.
- Create opportunities for cost saving – through joint procurement and shared / collaborative services.
- Share good practice and experience on a formal and integrated basis.
We have 9 regional networks in England, covering all library services and ranging in size from 9 to 33 services. Within each region they provide hundreds of library branches, thousands of staff, and serve millions of service users. They have a long tradition of working together as peer support networks and to deliver activities such as festivals, marketing, and staff training.
Please see the attached job description for a full description of the role, including person specification.
Frequent travel within the UK may be required for the role.
About Libraries Connected
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sue Ryder supports people at the most difficult times of their lives
Are you an experienced fundraising compliance professional with a proven track record in developing and implementing strategic plans, along with creating supporting policies, processes, and training programs?
The Role
Reporting to the Head of Commercial Support and Governance, the role works alongside the Fundraising Supporter Services and Standards Manager, Retail Operations Manager and Retail Support & Projects Manager.
The Commercial Directorate incorporates Fundraising and Retail Operations alongside other Commercial activities such as the International Learning Academy at Sue Ryder. The role will focus predominantly on fundraising operations compliance and provide leadership and assurance guidance for other commercial operations.
You will lead the development and implementation of a compliance framework across all fundraising operations at Sue Ryder which includes, maintaining awareness of external legal and regulatory requirements, engaging stakeholders to review and update policies, work with subject matter experts to create compliance processes and training.
You will also build and maintain reporting and other mechanisms which clearly identify where assurance is available or where not, providing leaders with data to focus on improving compliance.
Key Responsibilities:
- Develop and implement the compliance framework, which includes creating an audit and assurance program for Fundraising, leading on audits where applicable.
- Review and update all compliance policies and procedures, recommending and gaining agreement with subject matter experts for appropriate review periods.
- Ensure adequate training resources are available for compliance related matters and ensure regular reporting to monitor compliance and inform managers.
- Collaborate with stakeholders, including the Junior Data Protection Officer, to update data protection processes. Regularly review consent statements ensuring these are appropriate and standardised, managing third-party consent documentation.
- Review, advise and agree sign off with subject matter experts on fundraising materials sent out across Sue Ryder.
Essential Criteria:
- Expert knowledge of the CAP code, General Data Protection Regulation, Privacy and Electronic Communications Regulations (PECR), Code of Fundraising Practice and other charity requirements set by the ICO, the Fundraising Regulator, Gambling Commission’s Licence Conditions and Code of Practice and HMRC Gift Aid Standards.
- Proven experience of creating and reviewing policies and guidance in a fundraising or retail environment.
- Experienced in implementing reporting mechanisms (SLA/KPIs) using multiple data sources and systems and internal and external audit processes and risk management.
- Understand and have experience of project management processes.
- Excellent teamwork, emotional intelligence, and leadership skills.
- Capable of managing competing priorities to meet business need, balancing risk and commercial benefit
- Able to manage time, plans, projects, and tasks effectively.
Desirable Criteria
- Able to develop a network of relationships across the organisation to deliver objectives as a skilled negotiator able to influence and motivate others
- Proficient with various computer and communication software relating to fundraising, retail and/or learning and development environments.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.
Closing date: 11th Aug
Interviewing on a rolling basis - virtual interview plus a online skills test
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.
We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Surrey. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.
You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.
From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.
This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you.
JOB PURPOSE
The Fundraising and Marketing Assistant will play a key role in implementing OTR’s fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.
This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications.
SPECIFIC ROLE DUTIES
Supporting the fundraising strategy
• Support OTR’s donor and community fundraiser stewardship, through excellent communication and effective relationship management.
• Support the implementation of fundraising communications across channels.
• Support with small to medium size trust and grant applications, including horizon scanning.
• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.
• Create engaging content and campaigns to drive income generation.
• Help build the small pool of regular donors.
Website and CRM maintenance
• Work with OTR’s Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website.
• Monitor website performance, user engagement and SEO trends, suggesting and
implementing improvements to enhance user experience and visibility.
• Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.
Social media
• Work collaboratively with the team, to contribute to OTR’s social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.
• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.
• Regularly report on social media performance, using insights to inform future content and strategy.
• Utilise paid ads to support activity, where relevant.
Email marketing
• Manage the planning, creation, and delivery of OTR’s quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.
• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.
• Assist in the promotion of key OTR events.
• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.
• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.
Content creation
• With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.
• Develop multimedia content (for example, videos and graphics) to enhance OTR’s
communication methods and increase engagement.
• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.
Brand and tone of voice
• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,
maintaining a cohesive and recognisable identity across all platforms.
• Promote OTR as the leading place to turn to for support, ensuring that our content
reflects our professionalism, reputation and expertise.
Analytics and reporting
• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.
• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.
• Provide regular reports from the CRM and other online fundraising platforms to the
Head of Fundraising.
Promote
• Promote OTR as an exceptional and specialist charity.
Equality and diversity
• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.
• Observe all relevant law relating to equality of opportunities.
• Encourage a working atmosphere where everyone is treated with dignity and respect.
Any other duties
• The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service.
• Any other duties commensurate with the post.
Supporting young people’s mental health to fulfil their potential for a brighter future
The client requests no contact from agencies or media sales.
Grace Eyre is one of the oldest and most innovative charities in the UK. We’re committed to supporting a range of people, including people with an acquired brain injury, physical disabilities, learning disability and autistic people.
Our mission is to provide good homes and pioneering support, connections and experiences led by Our Charter, where voice, choice, growth and happiness lead the way.
Are you an experienced social care leader who is passionate about high-quality, person-centred support?
We are excited to be recruiting a Scheme Manager for our brand-new specialist service in Hove. This unique development provides high-quality, long-term affordable housing for people living with acquired brain injuries and/or physical disabilities, supporting residents to live independently in a safe, accessible and welcoming community.
The scheme comprises 28 beautifully designed, fully accessible purpose-built apartments, each with its own private entrance and outdoor space or balcony. Residents will also benefit from our inviting communal areas, including a ground-floor community lounge, an additional shared space on the upper floor, and a stunning rooftop garden offering panoramic views across Hove. This is a fantastic opportunity to play a key role in shaping a vibrant new service and making a lasting difference to people’s lives.
In this varied and rewarding role, you will manage and support a staff team to provide safe, responsive and empowering services that promote independence, choice and wellbeing. You will lead from the front, model good practice and maintain high standards through supervision and quality monitoring.
You will work closely with housing providers, families, professionals and community groups organising social events and activities and create a positive, vibrant living environment where people feel safe, connected and proud of where they live.
The successful candidate will have proven leadership skills, experience of managing services for people with complex needs, strong organisational skills and confidence using relevant IT systems. You will understand key social care legislation, including safeguarding and mental capacity, and be able to evidence quality and compliance in line with regulatory requirements.
An NVQ4/QCF5 in Leadership and Management, Registered Managers Award, or willingness to work towards the required qualification is essential.
If you are proactive, compassionate and committed to developing people and services, we would love to hear from you.
Equity, Diversity and Inclusion:
No applicant for employment or employee will be treated less favourably than another on grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage & civil partnership or pregnancy & maternity, and we encourage applications from people with learning disabilities or identify with being on the autistic spectrum/neurodiverse.
Staff benefits include:
- Enhanced holiday entitlement
- One paid celebration day a year
- Cost of living support package such as rental deposit scheme
- Cycle to work scheme
- Generous refer-a-friend scheme
- One paid volunteering day a year
- Free Blue Light Card
- Enhanced sick pay
- Enhanced employer pension contribution
- Enhanced death in service
- Employee Assistance
- Electric Car Scheme
- Training and development opportunities
- Flexible working opportunities.
We are also:
- A real living wage employer
- Accredited as a Disability Confident Leader
- Accredited as an Investors in People employer
We will handle any personal information you provide via this form in accordance with our privacy policy
Successful applicants will be required to provide details of 2 referees. One must be your most recent employer, however if you have not undertaken employed work before, a reference from voluntary work, educational facility or personal reference can be accepted. You must also undertake an enhanced DBS Disclosure and provide proof of your right to work in the UK.
You can also apply by completing an accessible application form. If you need one of these please request one.
The client requests no contact from agencies or media sales.
Head of Health, Safety, Security and Safeguarding
Permanent. Full Time. Hybrid Working (2 days per week in the office)
Location - London
Salary - £73,615 per year
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Director of Organisational Effectiveness, the Head of Health, Safety, Security and Safeguarding will inspire, design and drive Christian Aid’s Global Safe strategy, in respect of safety, security, and safeguarding, ensuring that staff in the UK, overseas
offices, and partner organisations operate in a safe, secure, and well-supported environment.
The potholder will be the custodian of a safe culture, ensuring that it aligns with the global culture programme and overall people strategy, and will be the organisation's safeguarding and security ambassador and expert, acting both internally and externally as a thought leader, challenging appropriately and bringing external expertise to Christian Aid.
Some of the main areas of responsibility for the Head of Health, Safety, Security and Safeguarding include:
- Monitor and assess security risks in operational locations, providing guidance on crisis response and emergency planning.
- Model a culture of continuous learning through training staff and partners on security awareness, travel safety, and incident response protocols.
- Champion and oversee incident reporting and response mechanisms, ensuring timely and effective action in case of security threats.
- Lead and embed a safeguarding culture across Christian Aid and its partners, ensuring compliance with global safeguarding standards.
- Foster continuous improvement through the development of safeguarding policies, procedures, and reporting mechanisms to protect staff, communities, and program participants.
- Model accountability through leading investigations and responses to safeguarding concerns, ensuring appropriate action is taken while maintaining confidentiality and victim-centred approaches.
- Foster a mindset of connection in relation empowering others to undertake self-assessments for all partnerships and ensure adequate assurance is in place.
- Maximise impact Develop through the development of crisis management plans for security incidents, safeguarding concerns, and emergency situations.
- Provide expert advice to leadership and country teams on risk management and response strategies.
- Foster continuous improvement with legal, HR, and program teams to ensure safety and safeguarding policies align with regulatory and donor requirements.
- Facilitate opportunities with external security, safeguarding, and humanitarian networks to strengthen best practices.
- Represent Christian Aid in sector-wide discussions on safety, security, and safeguarding policies.
About you
Who we are looking for
Essential:
- Significant experience in safety, security, and safeguarding roles, preferably in international NGOs, humanitarian organisation, or development agencies.
- Significant exposure to working in high-risk, conflict, or disaster-affected environments, managing safety and security for field teams.
- Advanced knowledge of global safeguarding frameworks, including protection of vulnerable groups, PSEA (Prevention of Sexual Exploitation and Abuse), and child safeguarding and how they apply in humanitarian contexts.
- Extensive experience in crisis response, risk assessment, and emergency planning for international staff and partners.
- Leadership experience in developing and delivering training on security awareness, safeguarding, and risk management.
- Proven ability to develop and implement security and safeguarding policies across multiple locations.
- Advanced understanding of global security protocols, crisis management, risk assessment, and incident response, particularly in volatile or conflict zones.
- Expertise in managing security risks, conducting security assessments, and developing crisis management plans.
- Awareness of international legal frameworks, including those related to human rights, security, and safeguarding in field operations.
- Knowledge of staff wellbeing strategies, trauma response, and resilience-building in high-risk or stressful environments.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
In addition to the around 40 young people we see every day out our centre, New Horizon provides the only youth-specific street outreach service to young people facing homelessness in London. We use our extensive housing expertise to place young people who are currently or at risk of rough sleeping into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regular street outreach shifts (early mornings and late evenings) across London, aswell as supporting young people at the day centre. The role works as part of our wider Rough Sleeping team, developing a best practice approach to supporting young rough sleepers and those who are hidden homeless.
Key details
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Contract type and hours: full-time 35 hours a week, fixed-term contract for 12 months.
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Starting salary: £32,136.00 (scale £32,136 - £35,778)
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Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR
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Application deadline:9am, Monday 24 August
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How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
Key objectives:
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To contribute to the delivery of the NHYC street outreach service, delivering a holistic service to young people who are street homeless, enabling them to move on to independence.
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To build and maintain a network of external partnerships with services supporting those impacted by rough sleeping.
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To enable delivery of a trauma-informed service to young people.
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To support delivery of NHYC’s rough sleeping prevention strategy and best practice youth-specific outreach services.
Reporting to: Head of Services - Rough Sleeping and Services Manager (Outreach)
Main tasks and responsibilities
Young people services
Providing comprehensive support through 1-1 and small group work with young people sleeping rough. This will include:
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Working within the Rough Sleeping team to ensure young people receive a high-quality service from the point of registration to move-on.
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Carrying out at least two street-based outreach shifts each week (early morning and late evening required).
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Carrying out housing assessments with young people and referring them into appropriate accommodation.
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Managing a transitional case load of young people and helping them move forward and access appropriate services.
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Working in partnership with the Outreach Team and other external teams, such as commissioned street outreach services, mental health, and substance misuse services.
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Providing expert coaching and guidance to young people and monitoring and evaluating their progress.
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Continued use of feedback and showing a commitment to a service that is sensitive and responsive to young people’s needs, including:
· Completing registrations, outcomes assessments, risk assessments and action plans with young people.
· Ensuring that all relevant work is recorded on the New Horizon database system and Chain database.
· Ensuring risk management and assessment procedures are followed.
Delivering advocacy and referrals to appropriate services, including making internal referrals
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Contributing to the management and development of the team and day centre, including attending daily handovers, ensuring that Health and Safety issues are addressed at all times, attending Reflective Practice and team meetings.
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Taking a hands-on approach to working with young people
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Participating in the training and supervision of new staff, volunteers, students and locum workers and actively promoting a learning and development environment.
Networking and Liasion
To proactively liaise, communicate and negotiate with internal specialists and external agencies. This will include:
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Seeking out and responding to opportunities with external partners who might offer resources, funding, or individual services relevant to young people’s needs e.g, Local Authorities, Social Services, Community Psychiatric Services, DWP, drugs and alcohol support, and other voluntary agencies.
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Promoting and representing New Horizon Youth Centre at relevant forums and meetings.
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
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Producing written reports in a variety of formats to meet the requirements of New Horizon, external service providers and funders, e.g., project reviews and assessment reports.
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Inputting and extracting information from client monitoring systems other accounting and database systems. Utilising other relevant software for the production of correspondence and reports.
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Being self-servicing in day-to-day administration and following team and NHYC’s administrative procedures.
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
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Continuously reviewing own working practices in line with feedback and current best practice.
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Taking a proactive approach to supervision and attending clinical supervision, weekly team meetings as well as line management supervision every 4-6 weeks.
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Reviewing and evaluating own performance to identify strengths and areas for development.
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Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection, and practice.
Other
To contribute positively and constructively to the development of the teams, service and NHYC. This will include:
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Covering for other members of the team where necessary.
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Following NHYC’s policies, procedures and performance expectations in all functions of the post.
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Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Managers, Head of Services or Leadership Team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.
We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Sussex. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
As the Facilities Officer at Southwark Cathedral, you will work as a key part of the Property team – co-responsible for the set-up and maintenance of spaces such as the Cathedral’s conference rooms and for health, safety and security on site. Working closely with the Head of Property, Facilities Manager and other members of the Property team and Verger team, you will be at the forefront of making the Cathedral site safe, tidy, functional and sustainable.
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
If you have experience of:
- Working on a busy site
- Maintaining safety to persons and to heritage fabric
- Working with key health and safety considerations in mind
And are:
- A proactive problem solver, pragmatic and solution orientated
- Committed to continuous organisation improvement and the ability to act as an agent of change
- Understanding of and enthusiastic for the Cathedral’s overall vision and values, including sustainability across the site
Then we would love to hear from you.
Main Duties and Responsibilities
Site and Facilities Assistance
- General porterage, to include moving and installing of pack-away furniture as required;
- Shifting of furniture between rooms and storage across site to meet needs of Cathedral;
- Assistance with delivery of tea, coffee and finger-food refreshments to conference and meeting rooms for internal meetings and external clients. Food & Hygiene Level 2 required (training given);
- Light cleaning as required, including bin-emptying;
- Top-up cleaning of toilets and washrooms, to retain fully functioning facilities for conferences, meetings and events;
- Replenishing washroom supplies, e.g. soap, paper hand towels, toilet roll, etc;
- Assistance with some high-level housekeeping in the Cathedral church and throughout the site, e.g. heritage cleaning, hanging decorations, lights, etc;
- Assist Facilities Manager with simple tasks of general building maintenance;
- Maintain tidiness of the cleaning and furniture stores;
- Remove waste and bulky redundant items from rooms and storage areas for on-site collection;
- Carry out regular site inspections to ensure that the entire Cathedral precinct is kept free from litter and in good order with signage and barriers correctly placed
Security, Health and Safety
- Remain vigilant at all times for the security of the Cathedral premises;
- Check that public areas and working areas and practices are kept safe and free from trip, slip and other hazards;
- Take action when needed to implement emergency procedures;
- Act as Fire Marshall and Lockdown Marshall (training given);
- Ensure compliance with relevant Heath and Safety legislation and statutory codes of practice;
- Liaise with the Property Team and Head Verger over any issues of concern with regard to Health, Safety & Security.
Conference Rooms
- Work with Property Team managing the preparation of conference rooms including audio visual equipment requirements;
- Ensure conference and meeting rooms are set with appropriate furniture and equipment for event or meeting in timely fashion;
- Manage week-day room-setting according to Cathedral diary and to meet different departments’ event requirements;
- Provide operational audio-visual support to clients to provide presentation- and meeting-standard IT functions.
Sustainability
- Assist in the implementation and monitoring of the Cathedral’s energy management and waste strategies including liaising with waste management suppliers, reading utility meters, changing fittings to LED light bulbs;
- Light garden maintenance where required.
Closing date: 11.59pm on Monday, August 17th
Interviews are planned for Tuesday, September 1st and Wednesday, September 2nd
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
Appointment to this role is subject to satisfactory references and the right to work in the UK.
The client requests no contact from agencies or media sales.
If you have experience in individual giving, legacy or supporter stewardship and are passionate about building meaningful, lifelong relationships with donors, we'd love to hear from you. Join our small, supportive fundraising team and help secure vital funding for families affected by Huntington's disease. Apply now and help create a lasting legacy.
About the Huntington's Disease Association
Huntington's disease has a profound and lasting impact on families, often across generations. Our supporters frequently have a deep, personal connection to the cause and many stay with us for years - as fundraisers, donors and advocates. We are small, passionate fundraising team working to grow the income that funds vital services and support for everyone affected by Huntington’s disease
About the Team
You will join a small, collaborative fundraising team comprising a Trusts and Foundations Manager, a Community Fundraising Coordinator, a National Activity Events Coordinator and a Fundraising Administrator. The Head of Fundraising leads on corporate partnerships, major donors and fundraising strategy. Each team member works with a degree of autonomy whilst contributing to shared income goals and a collective approach to supporter care.
Role Purpose
To steward and grow relationships with our individual supporters across every stage of their journey with HDA - ensuring that however someone first connects with us, they feel known, valued and inspired to stay with us for life. This role leads on legacy and in memory fundraising, two areas of significant strategic importance to us, whilst sustaining and developing our wider base of individual donors through appeals, regular giving and digital communications. Working closely with colleagues across fundraising and communications, you will help ensure that every supporter feels genuinely connected to our cause and to the community of people whose lives are shaped by Huntington's disease. Learn more about the role in the job pack included.
What we offer
· Hybrid working to support work life balance - 2 days a week in our Liverpool office
· 25 days annual leave plus public holidays (pro rata for part-time staff)
· 1 additional cultural or wellbeing leave day (pro rata for part-time staff)
· A pension scheme with 3% employer contribution
· Medicash scheme
· Travel-to-work scheme
· Flexible working approach
· Family forward policies
· Supportive and positive working environment
· Fantastic learning and development opportunities
Application
Please provide both a CV and cover letter outlining why you are applying for the role and how you meet the requirements of the person specification. The full job description and person specification can be found within the job vacancy pack.
Closing date for applications is Monday 17 August 2026
First round interviews will be held online on Thursday 3 September 2026. Second round interviews will be held in-person in Liverpool on Friday 11 September 2026
We improve care and support services for people with Huntington’s disease, educate families and professionals, and champion people’s rights.



The client requests no contact from agencies or media sales.

