Head of operations jobs

Fulfilment Manager
£42,750 - £46,500 per year
Fixed term until end of February 2027, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

What the job involves
We're looking for a Fulfilment Manager to join us on a fixed-term contract until the end of February 2027. This is an exciting opportunity to play a key role in how we support our fundraisers, supporters and people affected by prostate cancer, ensuring the smooth delivery of fulfilment services across the charity. You'll manage our relationship with an external fulfilment partner, making sure services are delivered efficiently, cost-effectively and in line with agreed standards.

You'll join us at a pivotal time as we begin working with a new supplier. Working closely with colleagues across fundraising, supporter care, health information, digital and customer operations, you'll lead on supplier performance, service improvements and process optimisation. Using data and insight, you'll identify opportunities to enhance the supporter experience, protect income and help ensure our fulfilment service continues to meet the changing needs of the charity.

Alongside leading our fulfilment service, you'll manage and develop our ecommerce function. From stock forecasting and product development to supplier management and shop performance, you'll ensure our online shop delivers a great customer experience, supports fundraising objectives and continues to grow its reach and impact.

You'll also provide line management support to the E-Commerce Executive, providing guidance, feedback and development opportunities to help them thrive.

What we want from you
We’re looking for someone who enjoys improving processes and building strong relationships.  You’ll thrive in this role if you’re naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience.

You’ll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You’ll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You’ll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers.

You’ll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally. Ideally, you’ll also have line management experience.

If this sounds like you, we’d love to hear from you and see how you could help us make a real difference for our supporters!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the link.

The closing date is Sunday 6th September 2026.  Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 14th September 2026.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Finance Manager  

Location: London
Contract Type: Permanent
Salary: £50,000 per annum

· Lead a finance team within a mission-driven organisation transforming conflict resolution globally

· Manage end-to-end financial operations including bank reconciliations and monthly reporting

· Drive process improvements and automation within finance systems to enhance team efficiency

· Support strategic financial initiatives whilst developing your team's finance business partnering skills

Position Overview 

Our client is an international dispute resolution centre with over 35 years' experience helping organisations resolve commercial and workplace conflicts. As Finance Manager, you'll lead daily transactional finance activities, oversee team supervision, and support the Head of Finance in delivering accurate financial reporting and strategic initiatives that underpin the organisation's continued growth. They are part-company, part-charity.

The position is offered on a full-time permanent basis, with hybrid working available. The expectation is that you will be office based for 2-3 days per week.

Responsibilities 

· Lead daily transactional finance activities with timely, accurate ledger entries

· Oversee bank clearing and reconciliation of bank, cash, petty cash balances

· Manage monthly payment runs and customer receipt allocation processes

· Conduct monthly balance sheet reconciliation and foreign exchange revaluation

· Maintain and control the fixed asset register and chart of accounts

· Support payroll processing and prepare draft VAT returns

· Supervise team members, conduct performance reviews, manage finance timetable

· Identify opportunities to automate and improve accounts production processes

· Support annual accounts preparation and liaise with external auditors

· Assist Head of Finance with ad-hoc projects and strategic initiatives

· Support Head of Finance with management accounts and budgets

Requirements 

· CCAB-qualified accountant (ACA, ACCA, CIPFA, ICAS or ICAEW)

· Proven experience managing and supporting finance staff

· Strong experience with finance systems (iplicit experience desirable)

· Experience preparing VAT returns

· Experience preparing management accounts and financial reporting

· Desirable: change management, systems implementation, or process improvement experience

Benefits 

· Competitive salary of £50,000 per annum

· Generous annual leave entitlement

· Company pension scheme

How to Apply 

Please send your CV for consideration.

Closing date: Ongoing/ASAP

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, and those with a disability and neurodiverse conditions.

The role:

Shakespeare's Globe is seeking an inspiring Youth Theatre and Learning Manager to manage our established Youth Theatre programme: Globe Youth Theatre | Shakespeare's Globe.

This is a truly exciting opportunity to have an educational and social impact on our cohort of c.200 Globe Youth Theatre members through your skills in arts administration and project management.

The Youth Theatre and Learning Manager position sits within the award-winning Learning team with two primary areas of responsibility:

1. Overseeing the operations of our thriving Globe Youth Theatre, which runs every Saturday during term time and, as of September 2026, will serve c.200 young people aged 8-19, with c.10 staff on site.

2.  Alongside this, the postholder also makes an important contribution to the smooth running of the wider Learning team as a line manager and part of the team’s leadership group.

NOTE: This is a programme management role, not a facilitation or session-delivery role, so you won’t be delivering sessions/workshops to the young people - sessions are delivered by our wonderful freelance Globe Education Practitioners. You will oversee the operations and quality of provision.

Key responsibilities include:

• Managing the schedule, staffing, and other key operations for our weekly youth theatre sessions on Saturdays for c.200 members and c.10 staff (this programme is established, so you will not need to build these from scratch, but will be responsible for ensuring their continued smooth running).
• Managing the plan and logistics for two ‘sharings’ of GYT work on the Globe’s stages.
• Driving high standards in the delivery of our key areas of impact: confidence, collaboration, new friendships, enjoyment, and performance skills.
• Line management of three direct reports: the Youth Theatre and Learning Coordinator, and two Education Administrators who sit within the wider Learning team.

For more detail on responsibilities, please see the job description.

The skills:

• A track record of working successfully in a Youth Theatre setting.
• Experience of managing direct reports with the ability to lead, motivate and inspire.
• A positive and empathetic mindset and communication style, enabling you to build rapport and work well with people.
• A demonstrable passion for helping young people to learn and broaden their horizons, especially those who experience inequality
• An anti-racist approach and mindset.
• Commitment to continuous improvement, of self, of staff, of service.

Work pattern:

• Fixed term contract for 12 months. A full set of terms and conditions will be supplied with a contract of employment.
• The work pattern for this role is Tuesday to Saturday, 9am to 5pm.
• 35 per week, exclusive of breaks, Additional hours at evenings and weekends may be required for which time in lieu may be granted. There are no extra payments for additional hours worked.
• Holiday: The annual holiday leave is 25 days per calendar year (full-time equivalent) plus Bank Holidays. One day of additional annual leave every service anniversary up to 28 days (full-time equivalent).

Key dates to know in advance:

• First round interviews: Wednesday 16th September, Thursday 17th September, Friday 18th September.
• Second round interviews: Wednesday 23rd September, Friday 25th September.
• Desired start date: Monday 12th October (notice period allowing).
• GYT Spring Sharing: Sunday 21st March 2027 on the Globe stage.
• GYT Summer Sharing: Sunday (TBC) in July 2027 on the Sam Wanamaker Playhouse stage.

The team:

The Education Department:

Education is at the heart of Shakespeare’s Globe. We run a year-round programme of activities, courses and events for schools, families, young people, universities, drama schools, scholars and the general public, both on and off-stage. Activities are aligned with values of social justice, access and Shakespeare for all, and delivered by the teams which make up this department: Learning, Education Producing, Higher Education, and Research & Collections.

The Learning Team:

The Learning team is a team of 10, which includes the Youth Theatre and Learning Manager and the Youth Theatre and Learning Coordinator. We coordinate all of Shakespeare’s Globe’s extensive activity for schools and teachers (serving over 80,000 students per year), and a range of activity for young people accessing our work outside of school settings (e.g. Globe Youth Theatre and our holiday Young Actors Courses).

To apply:

For more information, please download the job description from this page. To apply, please complete the online application form on our website by 12:00pm (midday) on Monday 7th September 2026.

Tips for your cover letter from the hiring manager:

• Be concise - no more than 2 pages, please! Ideally less!
• We want to hear about:
  • Your line-management experience and approach
  • The impact you have had on direct reports and people you have mentored or supported
  • Your experience with Youth Theatre management
  • The impact your work has had on young people and families
  • Your role in managing other relevant significant provisions or projects/programmes
  • The impact you had in these roles

THIS ROLE REPORTS TO: HEAD OF COMMERCIAL

ABOUT CYNTHIA SPENCER

Cynthia Spencer Hospice provides specialist palliative and end‑of‑life care for people living with life‑limiting illnesses across West Northamptonshire, as well as vital support for their families. Cynthia Spencer Hospice Charity raises additional funds to sustain and develop these essential services. We are on an ambitious journey to grow our income, strengthen community relationships and ensure specialist care is available for everyone who needs it.

ABOUT THE ROLE

We are seeking an experienced Online Sales Lead to join our Commercial team and support the development of sustainable income for specialist end‑of‑life care. Reporting to the Head of Commercial, the role will support the growth and day‑to‑day operation of the charity’s online commercial activities, maximising income while delivering excellent customer experience.

This role will be central to the set‑up and development of our online retail operation, including researching and selecting online marketplaces, establishing processes, creating product listings, developing pricing and stock management approaches, training volunteers and supporting the launch of the online service.

Working to online sales targets and net profitability, the postholder will source appropriate donated products from retail stores and other avenues, promoting them online to achieve the highest return while pricing accurately and competitively.

DUTIES AND KEY RESPONSIBILITIES

• Lead the development, set‑up and launch of online sales platforms and marketplaces.
• Establish and maintain online accounts, payment systems, product categories, postage options and operating procedures.
• Develop end‑to‑end sales processes covering stock receipt, assessment, listing, sale, dispatch, returns and after‑sales service.
• Set and maintain standards for pricing, listings, photography, product descriptions and stock management.
• Track sales, income, fees, postage costs, stock levels and channel performance, using insight to recommend improvements.
• Identify opportunities to grow online income through new marketplaces, digital channels, product ranges and corporate stock donations.
• Work with the Head of Commercial and Marketing Executive to promote online sales through social media.
• Recruit, coordinate, support and train online volunteers.
• Maintain excellent customer service through prompt communication, accurate fulfilment, timely dispatch and positive supporter relationships.
• Ensure all products listed online are high quality, accurately described and supported by clear photographic images.
• Build strong internal relationships across multiple sites.
• Carry out any other duties appropriate to the role.

ABOUT YOU – ESSENTIAL CRITERIA

EXPERIENCE

• Proven experience in retail, sales, e‑commerce or online selling.
• Experience achieving KPIs, targets and profit margins.
• Experience with online sales platforms.
• Experience supervising or coordinating staff or volunteers.
• Strong experience of online marketplaces and e‑commerce processes.
• Target‑oriented approach to achieving online income budgets.

KNOWLEDGE AND SKILLS

• Excellent relationship‑building, networking, influencing and negotiation skills.
• Strong commercial awareness.
• Excellent written and verbal communication skills.
• Strong organisational and time‑management skills.
• Ability to think strategically while focusing on delivery and results.
• Ability to work independently while collaborating effectively.
• Good attention to detail and accuracy.
• Confident using Microsoft Office, online platforms and CRM systems.

PERSONAL QUALITIES

• Proactive, ambitious and profit‑focused.
• Professional, personable and confident.
• Supportive and coaching approach to volunteers.
• Creative, solutions‑focused and willing to identify new opportunities.
• Empathy with the values and purpose of Cynthia Spencer Hospice.

GENERAL RESPONSIBILITIES

• Work within and promote the charity’s values, policies and procedures.
• Maintain confidentiality and comply with data protection requirements.
• Attend relevant meetings, training and charity activities.
• Work collaboratively with colleagues and contribute positively to the wider organisation.
• Undertake any other reasonable duties appropriate to the role.

We are an equal opportunity employer and welcome applications from all backgrounds who meet the requirements of the role. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.

Are you an experienced operational leader looking for the opportunity to help shape the future of a growing, ambitious and values-led charity?

Project 21 is looking for its first Chief Operating Officer to join us at an exciting point in our development, strengthening the organisation behind our services and helping us achieve even more for people with Down’s Syndrome and their families.

Project 21 is a growing charity providing opportunities, support and experiences for people with Down’s Syndrome across Suffolk, Essex and Cambridgeshire. Our work includes community-based learning, performing arts, residential trips, employment opportunities and family support, all underpinned by our belief that people with Down’s Syndrome should have every opportunity to belong, believe and achieve.

As Project 21 continues to grow, we are looking for an exceptional Chief Operating Officer (COO) to work alongside our CEO & Founder and provide strategic and operational leadership across the organisation.

This is a newly created role and a genuine opportunity to help shape the next chapter of Project 21.

The COO will lead our day-to-day organisational operations, providing oversight across people, services, finance, systems, governance, compliance and organisational development. You will lead and support our Senior Leadership Team, strengthen systems and processes, develop leadership capability and ensure our growing organisation remains safe, effective, sustainable and true to its values.

Crucially, the role will create greater capacity for our CEO to focus on Project 21’s long-term future, including strategic partnerships, fundraising and our ambitious Big Build vision.

We are looking for someone who combines strong operational and organisational leadership with excellent people skills. You will be comfortable moving between strategy and delivery, developing senior leaders, making decisions, improving systems and bringing clarity to a busy and evolving organisation.

You do not necessarily need to have been a COO before. We are interested in experienced senior leaders who can demonstrate the skills, judgement and leadership capability required to step into an organisation-wide role. Experience within charities, social care, SEND, education or another people-focused organisation would be particularly valuable.

This is an office-based leadership role at our Clubhouse in Suffolk, reflecting the importance we place on visible, accessible leadership and being connected to our members, families and colleagues. The role will also involve travel across Project 21 locations and to external meetings.

What we’re looking for

We’d particularly love to hear from someone who:

• Is an experienced and confident senior leader
• Is an excellent people manager who enjoys developing others
• Can translate strategy into effective operational delivery
• Has experience of organisational growth and change
• Understands good governance, HR, finance, risk and compliance
• Can develop effective systems and improve organisational efficiency
• Is comfortable making decisions and taking accountability
• Can build strong relationships with colleagues, families, trustees and external partners
• Shares our commitment to inclusion and person-centred practice
• Is excited by the opportunity to help build something, rather than simply maintain what already exists

Above all, we are looking for someone who understands that strong operations are ultimately about people. Someone who can bring structure without unnecessary bureaucracy, accountability without losing warmth, and professional leadership while protecting the culture that makes Project 21 special.

Salary: £55,000–£60,000 per annum
Hours: 40 hours per week Mon-Fri, with occasional Saturday on-call hours
Location: Project 21 Clubhouse, Brightwell Barns, Suffolk

If you are excited by the opportunity to play a significant role in the future of an ambitious charity and help us build the organisational foundations for our next stage of growth, we would love to hear from you.

We have an exciting opportunity to join our Commercial Fundraising Team as the Corporate (New Business) Development Manager. As an integral member of Street League’s Fundraising team, you will play a key role in bringing in new corporate partners, working closely with the Head of Corporate Partnerships.

The Role:

You will be responsible for leading on the development and delivery of a targeted corporate new business strategy for Street League, the country’s leading sport for employment charity. You will research, cultivate, and secure a range of high value new business partnerships to support the on–going work and expansion of the charity.

Your passion, determination and talent will give young people living in some of the UK’s most disadvantaged communities a brighter future through secure employment. This role sits within the Commercial Fundraising Team that currently manages an impressive portfolio of corporate partnerships including many household brands and FTSE 100 companies supporting Street League with funding, volunteering, awareness, and pro–bono advice.

Street League values diversity and is committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, including those who have lived experience.

You don’t need any formal qualifications to do this role; what’s important are the skills and experiences you bring.

Key Details:

Salary: £40,016 - £42,178 depending on experience

Location: Hybrid with 1-2 days per week in our London office.

Work pattern: 36.25 hours per week, Monday – Friday.

Contract: Permanent

Don't miss this chance to be a part of our mission and help change the game for young people in the UK.

To apply for this role, please submit your application via our online application site by clicking the link below where you will also find the Job Description and Person Specification.

Please note that all Street League roles are subject to enhanced DBS checks.

Closing date for applications is Friday 25th September 2026. We reserve the right to close the application process earlier if necessary.

Contract length:1 x 6-month Fixed Term Contract  with a possibility of becoming permanent

1x Full-Time Permanent 

Location: North West London

Hours per week: 35 (Sunday – Thursday or Tuesday - Saturday, 9am – 5pm)

Salary: £28,773.00 pa

Closing date for applications: Rolling, candidates are advised to apply early

First interview date: First interviews are held over Microsoft Teams

Second interview date: Candidates successful at the first interview will be offered a trial shift at the Home as part of the selection process

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c60 staff and c220 volunteers, here for dogs, cats and communities in the UK and Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.

We are recruiting a Cat Foster & Intake Coordinator and Cattery Carer who shares our compassion and commitment to animal welfare. This is a fixed-term position working alongside our permanent full-time Cat Foster & Intake Coordinator, with the goal of increasing our capacity to help and rehome more cats.

Working with staff and volunteers across the Home, you will have a hand in helping all the cats in our care, from feeding, cleaning, behaviourally assessing and socialising to rehoming. You will be responsible for organising the intake of our cats coming into our shelter and organising cats in our care going into temporary foster homes. This can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.

We offer a caring and supportive team, lots of variety and the opportunity to make a lasting difference to the lives of cats who rely on us.

Mayhew offers a variety of employee benefits, from enhanced annual leave from day one to Health Cash Plans.

Generally, you will:

• Organise the cat intake list, providing owners with advice and where appropriate and admitting cats into the Cattery.
• Organise the cat foster programme, matching suitable cats with cat foster volunteers and advise on cat behaviour.
• Assist the Cat Adoption Officer with rehoming the cats under our care
• Work flexibly in a team environment, often independently, to meet the specific needs of the cats in our care by helping with their feeding, cleaning, enrichment and grooming
• Assist in the provision of treatment to cats as advised by our veterinary staff.

To be successful in this role, you need:

– A strong understanding of cat behaviour and welfare

– Excellent customer service skills

– Experience in handling cats and caring for them

– A calm, compassionate, resilient and friendly manner

As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. 

If you have experience in:

• Managing a team, supervision and team training
• Working within a heritage, public engagement or visitor attraction setting
• Dealing with customer feedback or complaints

And are:

• Customer focused, passionate about excellent engagement and welcome
• A skilled and engaging communicator
• Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

• Act as main point of contact with Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise;
• Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided;
• Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met;
• Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral;
• Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests;
• Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date;
• Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials;
• Handle complaints procedure and any difficult customers;
• Manage the recording of daily visitor numbers and donation figures;
• Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events;
• Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures;
• Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more;
• Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral;
• Refer any visitor in need of pastoral care to the Day Chaplain or clergy;
• Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so;
• Direct visitors to the Cathedral Shop and Café encouraging secondary spend;
• Promote the sale of information products such as the Visitor Map and Guidebook; 

Closing date: 11.59pm on Wednesday, June 17th

Interviews are planned for Friday, June 26th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Appointment to this role is subject to satisfactory references and the right to work in the UK.

We are seeking a reliable and motivated Driver/Warehouse Operative to support our shops and warehouse operations. The role involves delivering and collecting stock between shops and the warehouse, carrying out daily vehicle checks, and communicating effectively with shop managers and the line manager. When not driving, you will assist in the warehouse by keeping the area tidy, organising and storing stock, picking and loading goods, processing new deliveries, and sorting donations. This is a fast-paced, varied role within a friendly team.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore weencourageapplicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Hours per week: 37.5 hours per week

Shift Pattern: Monday to Friday, 9:00am to 5:00pm

Work base: Work base to be in Stratford, Leamington Spa or Warwick, with national travel

P3 Housing has an exciting opportunity for someone to join our team as a Property Manager covering our property portfolio in Gloucestershire, London and South Warwickshire. 

As the Property Manager you’ll play a key role in establishing and maintaining relationships with landlords and letting agents, as well as proactively managing a portfolio of housing stock. You will be responsible for working collaboratively with our colleagues in Operations, Asset Management and Health and Safety, leading on all aspects of tenancy enforcement in respect of tenancy breaches and complaints of anti-social behaviour. You will need to be based locally in one of these areas to maximise impact. 

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3. 

P3 reserve the right to close this advert earlier than the stated closing date.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.

In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.

Our Charity

Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.

We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.

We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.

What We Offer

Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.

Commitment to Mental Health and Wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.

EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture. 

Paycare Health Cash Plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.

Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.

Bike2WorkScheme - the Bike2Work Scheme is part of the Government’s Green Transport Plan, designed to encourage healthier, more sustainable travel.

Discounts – access to Paycare Perks and Tickets for Good.

Reward and Recognition – such as team away days, P3's Annual conference and Colleague Awards Ceremony.

Personal Development Opportunities – including mentoring, training, secondments, job shadowing, and more.

Colleague Volunteering Programme –one day paid leave per year to volunteer in the community

Earning Potential – optional overtime and refer a friend bonus scheme. 

Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

About the Peer Support Transformation Project

The Peer Support Transformation Project is commissioned by South West London and St Georges Mental Health NHS Trust, and delivered in partnership with Sound Minds and Wandsworth Carers Centre.

The Trust review, allocate and coordinate patient referrals through Daily Integrated Allocation Meetings (DIAM). This is an internal operational and clinical triage process used by teams like the Integrated Recovery Hubs (IRH) and Single Point of Access (SPA) to signpost efficiently to care pathways to appropriate community services.

The aim of the Service is to support individuals through Peer Support for early intervention, help avoid crisis or deterioration, but also as a step down from more intensive clinical support to help reintegrate with the Community.

Given its framework of reference to the diversity of cultures and languages, Mushkil Aasaan is well-placed in the heart of the Community in being a Wellbeing Hub. This offers a spectrum of shared activities and opportunities that enhance the overall wellbeing and sense of belonging in navigating ‘Care for the Community by the Community’.

As such it is essential for this role to transcend Mushkil Aasaan’s ethos in enhancing the Peer Support Service in line with the wider aims of the Trust’s transformation programme in reducing health inequalities and reaching out to groups who experience barriers in accessing support. This Co-production aims to capitalise on the Community’s strengths in self-determination and people identifying their own goals, whilst creating an understanding of the dynamics and stigma that contribute to mental ill-health.

The Senior Peer Support Worker at Mushkil Aasaan will play a pivotal role in delivering tailored support to individuals facing emotional distress whilst focusing on their strengths and personal resources, aligning with their recovery goals and overall well-being. Our approach emphasises the use of own lived experiences with mental health challenges, whether personal or professional, to foster understanding and empathy.

The Senior Peer Support Worker will maintain a good oversight of the accountability to the Commissioning Trust with the processes and procedures already in place in collaboration with the Manager. The role would also co-ordinate a smooth-running delivery of the Service ensuring that the team of 2 Junior Peer Support Workers are well supervised and supported in their work with allocated clients. The role is responsible for the chairing of fortnightly client allocation meetings and immediately reporting any issues and safeguarding concerns.

Peer Support Project Co-ordination

· Line management of the Team, ensuring that referrals are responded to in a /timely manner, and that wait list databases are accurately maintained.

· To maintain positive and effective working relationships with colleagues and professionals at all times.

· Responsibility for chairing fortnightly Peer Support Team allocation meetings, ensuring a thoughtful and equitable approach to allocation.

· Work closely with Manager in ensuring that the team of two Peer Support Workers are well supported in their work with clients.  

· To offer reflective practice as part of supervision for the wellbeing and development of the Peer Support Workers whilst undertaking emotionally demanding work.

· Collaborating with the Manager in quarterly service reports by gathering and compiling data from the team.

· Report any service delivery issues to Management, working closely with them to design and implement improvements where necessary.

· Ensuring that any safeguarding concerns raised by any of the Peer Support team are promptly reported to Designated Safeguarding Lead.

· To appreciate the hectic atmosphere of a bustling Centre with multiple Services and Activities whilst maintaining the identity and privacy of a Peer Support Service.

Peer Support Sessions

· To support individuals experiencing emotional challenges drawing appropriately on lived experience to foster hope, mutuality and recovery-focused conversations.

· To provide a person-centred, strength-based approach that is responsive to and focusing on the individual whilst providing non-judgemental support, respecting diversity and lifestyle choices. 

· Supporting in identifying how to manage their daily lives and signposting to key resources to support their wellbeing.

· Provide help to navigate the health and wellbeing system and connect into community resources to reduce isolation and improve wellbeing. 

· To enable access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support.

· To provide practical support to help people access the right services and support based on needs, preferences, and the options available.

· To actively signpost to Mushkil Aasaan’s Advocacy Service, Support Groups, and creative activities and events where appropriate.

· To maintain high levels of safeguarding awareness and to respond to risk and safeguarding issues as they arise whilst respecting the autonomy of the individual wherever possible. 

· To monitor the effectiveness of interventions offered through the routine use of outcome monitoring tools reviewed directly in person.

Administration and Data Processing

· Maintain accurate and high-quality client records using databases and electronic filing systems.

· Ensuring compliance by the whole Team in entering all relevant data to ensure timely monthly DataSet reporting and Quarterly Reporting on the required 23 standards.

· Report quarterly client data updates in a timely manner, supporting the Head of Operations in compiling quarterly reports to the Trust.

· Support clients to complete relevant surveys and feedback forms at specific points in their peer support programme.

· Respond to any queries from the Trust relating to clients on the caseload in a timely manner, maintaining the required level of detail, accuracy and professionalism.

· Undertake any other ad-hoc administration related to the project from time-to-time. For example, scanning documents or printing Peer Support Group resources.

General

· To attend appropriate internal and external training courses, supervision and staff development.

· To attend regular clinical and line management supervision and to attend professional meetings with the Trust as appropriate.

· To be sensitive to the complex boundary issues in user-led work, act appropriately and with high standards of confidentiality.

· To adhere to Mushkil Aasaan’s policies related to Equality, Diversity and Inclusion, Health and Safety, and Safeguarding.

· To understand and respects the rights of individuals including choice, self-determination and cultural and religious needs.

· To adhere to data collection guidelines, complying with Data Protection policy.

· Any other duties that may be required in connection with this role and are deemed necessary and in the interest of the Charity. 

Skills and Attitudes

• Very strong ability to actively engage with a wide range of Mental Health needs and an understanding of the issues people face in their lives.

• Ability to work consistently with high levels of empathy, warmth and unconditional positive regard.

• Ability to communicate effectively, both verbally and in writing, with Service Users, their families, carers, community groups, partner agencies and stakeholders.

• Ability to identify risk and assess/manage risk when working with individuals.

• An understanding of the principles of confidentiality and how these apply when handling personal information.

• A working understanding of the principles of equality, inclusion & diversity and a commitment to providing an inclusive, culturally sensitive service.

 Person Specification

  Lived experience of mental health difficulties and the ability to use lived experience safely, purposefully and within appropriate boundaries in a professional role.

 Good understanding of the mental health system.

 Can demonstrate an awareness of the needs and perspectives of people

experiencing mental health problems and of different cultures.

 Can demonstrate an awareness of issues around confidentiality and boundaries.

 Well organised, with good time management skills and attention to detail.

 Ability to learn and be supported through supervision.

 Excellent verbal communication skills and a high standard of written English.

 Strong Office IT skills including MS Word and Excel or equivalent.

 Able to relate to a wide range of people.

 To be proactive, use own initiative, and have a positive and can-do attitude.

 Collaborative approach to working with others, as part of a small, busy and

passionate team.

 Flexible attitude to working hours.

 An understanding of the values and behaviour expected within this role

 Caring attitude towards people living with long term mental ill health and an understanding or how this role supports the needs of people with mental health issues.

 Clear understanding of and commitment to Equality, Diversity & Inclusion and how they relate to mental health.

 Willingness to have a Disclosure and Barring Service (DBS) check

Location: London (hybrid, 3 days/week in the office)

Contract: permanent, full-time

Salary: Range £108,457 - £119,517, inclusive of annual bonus per annum.  For an exceptional candidate with substantial relevant experience, appointment may be made towards the upper end of the salary.

Are you an accomplished finance leader looking to shape the future of a global organisation?

The International Transport Workers' Federation (ITF) represents nearly 20 million transport workers through more than 700 affiliated trade unions in over 150 countries. Working across every transport sector, we campaign for better rights, safer workplaces and fairer conditions for transport workers worldwide.

We are seeking an exceptional Finance Director to provide strategic financial leadership for one of the world's leading international trade union federations.

Working closely with the General Secretary, Executive Board and elected officials, and reporting to the Director of Operations, you will play a pivotal role in ensuring the ITF remains financially sustainable, resilient and well-governed.

This is an opportunity to shape the financial strategy of a complex international organisation, lead an experienced finance function and provide trusted advice that influences decisions across the organisation.

The Role

As Finance Director, you will lead the ITF's global finance function and oversee the financial stewardship of the ITF Group and its parent organisation, subsidiaries and branches.

Working across a complex international organisation, you will ensure the organisation's financial sustainability while providing strategic leadership across financial planning, governance, investments, compliance and organisational performance.

You will help translate organisational priorities into long term sustainable financial strategies, providing high-quality financial insight that supports effective decision-making by the General Secretary, Executive Board, Congress and senior leadership.

Alongside leading an experienced finance team, you will drive continuous improvement across financial systems, reporting and controls, ensuring the organisation remains agile, compliant and well positioned to support its membership.

What you'll do

As Finance Director, you will:

• Lead the strategic financial direction of the ITF, ensuring long-term financial sustainability.
• Develop financial strategies that support organisational priorities, future growth and organisational resilience.
• Provide trusted financial advice and strategic reports to the General Secretary, Executive Board, Congress, elected officials and senior leadership.
• Lead treasury management, including oversight of the ITF's investment portfolio, reserves and fixed assets.
• Ensure robust financial governance through effective internal controls, financial reporting and regulatory compliance.
• Oversee statutory financial reporting, tax compliance and relationships with external auditors, ITF lay auditors and other independent auditors.
• Coordinate the development of global financial policies, standards and financial management guidance across the organisation.
• Strengthen financial accountability and governance across the ITF's eleven regional offices.
• Lead the continuous development of modern financial systems that support organisational performance, decision-making and future growth.
• Provide strategic financial analysis to support major organisational initiatives, investment decisions and long-term planning.
• Lead and develop a high-performing international finance function, creating a culture of collaboration, accountability and continuous improvement.
• Work collaboratively across the organisation to identify opportunities to improve financial effectiveness, efficiency and value for money.

About You

You will be a strategic and hands on finance leader who combines professional credibility with sound judgement, collaborative leadership and the ability to influence at the highest levels of an international organisation.

You will bring substantial experience of leading financial matters  within a complex organisation and will be equally comfortable discussing long-term strategy with senior leaders as you are ensuring strong financial governance and compliance.

You will have:

• A professional accounting qualification and membership of a UK or internationally recognised accounting body (ACA, ACCA, CIMA or international equivalent).
• Significant post-qualification experience in senior finance leadership roles.
• Extensive experience of board governance, audit, treasury management, investment oversight and risk management.
• Strong experience of financial planning, budgeting, forecasting, reporting and financial control.
• Experience of ensuring compliance with UK financial, tax and regulatory requirements within a UK-regulated organisation.
• Experience leading finance within a complex organisation, ideally with international operations and multiple jurisdictions.
• Experience of developing financial strategy that supports organisational growth and long-term sustainability.
• A successful track record of leading organisational change and continuous improvement.
• Experience of building, motivating and developing high-performing professional teams.
• Excellent communication, presentation and influencing skills, with the ability to explain complex financial issues to a wide range of audiences.
• Strong digital skills and experience of modern financial systems and Microsoft Office applications.
• A willingness to travel internationally and work flexibly when required.

Desirable

• Experience working within an international not-for-profit, membership or trade union environment.
• Experience working with donors and donor compliance requirements.

Why join the ITF?

This is more than a Finance Director role.

You'll help shape the financial future of an organisation that works every day to improve the lives of transport workers across the globe.

You'll join a collaborative senior leadership team, influence strategic decision-making at the highest level and lead a finance function that enables the ITF to deliver its mission with confidence, integrity and impact.

In return, you'll have the opportunity to work internationally, contribute to meaningful organisational change and play a central role in ensuring the long-term success of one of the world's leading global trade union federations.

Our Commitment

The ITF is committed to building an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Job titleShop Manager – Malvern Department Shop

Hours37.5 hours per week

Salary£28,330 – £30,154 per annum

ContractPermanent

Location 233 Worcester Road, Malvern, WR14 1SY

The role

Lead with purpose. Inspire your community. Change lives.

Are you an experienced retail leader looking for a role where your skills make a genuine difference every day? Join St Richard’s Hospice as our Shop Manager in Malvern and turn your passion for retail into vital support for people with illnesses which cannot be cured across Worcestershire.

This is far more than managing a shop. You’ll lead a thriving retail team, inspire volunteers, create an exceptional shopping experience, and maximise income that directly funds outstanding hospice care for patients and their loved ones.

As Shop Manager, you’ll have the opportunity to:

• Lead and develop a dedicated team of volunteers and an Assistant Shop Manager.
• Drive sales and achieve ambitious income targets.
• Create eye-catching window displays and inspiring shop layouts that keep customers coming back.
• Build strong relationships with customers, donors and the local community.
• Make commercial decisions that help maximise every donation and every sale.
• See the direct impact your work has on the care we provide across Worcestershire.

Every item sold helps make compassionate hospice care possible—and you’ll be at the heart of making that happen.

About you

You’ll be someone who thrives in a fast-paced retail environment and enjoys bringing out the best in others.

We’re looking for someone who has:

• Proven retail management or supervisory experience.
• Experience leading, motivating and developing a successful team.
• Strong commercial awareness with a passion for achieving sales targets.
• Excellent customer service skills and a positive, can-do attitude.
• A creative flair for visual merchandising and attractive shop displays.
• Great organisational skills and the ability to manage multiple priorities.

Retail experience is essential for the role.

Charity retail experience is desirable for the role.

What we offer

We offer a competitive salary and a wide range of benefits including;  

• Fantastic team where everyone is welcomed and empowered to give their best
• Supportive management – keen to develop you
• Generous annual leave (seven weeks including bank holidays)
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
• Opportunities for flexible working
• Family friendly policies
• Fabulous subsidised on-site café
• Company enhanced sick pay (increased entitlement with length of service)
• Pension scheme and opportunity to continue NHS pension for clinical staff
• Free Will writing service

Find out more

If you’re an enthusiastic retail professional with a passion for people, leadership and community, we’d love to hear from you.

Join us and help transform donations into compassionate care for local families when they need it most.

Interview date Flexible

Job Reference 4073

Download Job Description

We reserve the right to close this vacancy early if we receive sufficient applications for the role, therefore if you are interested, please submit your application as early as possible

This is an exciting role to take a small charity to the next level. As the sole salaried employee of Summer Hype, you will have real autonomy to shape how the charity operates, grows and deepens its impact. This is not a role for someone who wants to follow a rigid script — it is for a self-starter who sees the potential in a brilliant organisation and wants to be the person who helps it flourish.

Crucially, you will not be starting from scratch. Summer Hype has more than ten years of successful delivery behind it, a committed community of participants and leaders, and meaningful roots in Hackney. What we need now is someone to take everything we have built and unlock the next chapter.

Where we are heading

Our ambition is clear: we want to be reaching 100 or more young people in Hackney every year. To get there, we know we need to do more — more in-year engagement with our existing participants and leaders, more activities across the school holidays, and a deeper, more visible presence in the borough. We believe there is enormous untapped potential within Summer Hype, and this role exists to realise it.

Some of the directions we are excited to explore include:

• Increasing in-year engagement with current and alumni participants and leaders — social events, skills sessions, community activities

• Deepening relationships with schools and community organisations that already know and trust us

• Growing our profile across Hackney so that Summer Hype becomes a recognised and respected name in the borough

• Longer term, we want to explore expanding our residential offering to other school holiday periods, building on the success of our summer programme

The person who takes on this role will have the chance to shape what this growth looks like. You will report to a Board of Trustees who are committed to Summer Hype's future and will support your work. Beyond that, Summer Hype has a wider community of talented alumni, youth leaders and volunteers — people who genuinely care about what we do. One of the exciting challenges of this role is finding ways to bring that community into more regular, meaningful engagement throughout the year; they are an asset waiting to be activated.

While you will have a supportive Trustee team guiding you, you will need to be comfortable owning your work, making decisions and driving things forward. In return, you will have genuine freedom to shape what the role looks like and real scope to leave your mark on a charity that is ready to grow.

Key Responsibilities

Camp Delivery & Participant Recruitment

• Identify and build relationships with referrers (schools, youth clubs and community organisations) to recruit new participants, including attending face-to-face meetings and maintaining a proactive presence in the community

• Manage all communication with participants' families — from initial sign-up through to post-camp follow-up — ensuring every family feels genuinely connected to Summer Hype

• Coordinate all camp logistics including securing the venue, arranging transport, ordering materials, working with the leadership team to plan the weekly programme and manage resources

• Serve as the logistical support during the residential week, supporting the volunteer Heads of Camp and liaising with site staff, coaches and families

• Collect feedback and data from participants, families and referees, working with the Fundraising and Impact Trustee

Leader Coordination

• Manage the leadership application process and coordinate a team of youth leaders for the summer programme

• Plan and deliver pre-camp training weekends and writing weekends, including sourcing venues and external speakers where appropriate

• Organise ongoing team-building activities and social events to strengthen the Summer Hype leader community

• Ensure all DBS checks are completed and records are kept up to date

Community Building and Year-Round Programming

• Develop and deliver activities throughout the year for current and alumni participants, leaders and families — helping to build a thriving Summer Hype community beyond the summer

• Embed Summer Hype within the wider Hackney community by forging links with local organisations, businesses and community groups

• Seek opportunities for sponsorship, in-kind support and local partnerships to strengthen our presence in the borough

Governance & Administration

• Maintain accurate records and data management systems in line with our data protection and safeguarding policies

• Ensure relevant charity documentation is organised, current and compliant

• Support the Board of Trustees with reporting and governance requirements

We expect flexibility will be needed across the core responsibilities (set out above). Additionally, after an initial period, the role has potential to flex to include some or all of the below responsibilities, following agreement between the successful job holder and Trustees.

Fundraising & Financial Sustainability

• Research, write and submit grant applications; manage relationships with funders and attend grant meetings

• Identify and develop new income streams including local business partnerships and in-kind support

• Lead on fundraising campaigns, including coordinating matched-funding drives and supporter communications, working closely with the existing fundraising Trustee and volunteers.

• driving the campaign, liaising with the leaders for coordinated posts

• Be responsible for compiling the end of year report for Charity Commision/website

Communications & Digital Presence

• Keep the Summer Hype website and social media presence up to date and look for opportunities to make it a more engaging and informative resource. Trustees are open to creative ideas to strengthen Summer Hype’s social media presence.

• Send regular email updates to supporters and donors, nurturing those relationships over time

Who We Are Looking For

We are looking for someone who is energised by the mission of Summer Hype and excited by the challenge of building something. You don't need to have done every part of this role before — but you do need to be the kind of person who figures things out, takes initiative and cares deeply about young people.

Essential

• Experience in an operational, co-ordination or project management role (charity sector experience is welcome but not required)

• Excellent organisational skills with the ability to manage multiple workstreams simultaneously

• Strong written and verbal communication skills, including confidence in building relationships with a range of stakeholders

• A genuine commitment to the mission of Summer Hype and to the young people of Hackney

• Self-motivated, proactive and comfortable working independently

• Experience using standard digital tools (email, spreadsheets, social media)

Desirable

• Experience of grant writing or fundraising

• Experience working in or alongside a youth, education or community organisation

• Familiarity with safeguarding requirements and best practice

• Experience managing or supporting social media accounts and digital communications

• Knowledge of the Hackney community or East London voluntary sector