Head of support services jobs

We’re looking for someone who makes things happen

We’re looking for a proactive, curious and practical research and evaluation leader who spots opportunities, builds partnerships, and helps us turn lived experience into evidence that improves services, influences policy and drives change.

The Hepatitis C Trust is one of the UK’s biggest lived-experience organisations working in Inclusion Health. With almost 500 staff and volunteers, our teams work in communities and prisons across England, and in parts of Scotland and Wales, reaching people that mainstream health services routinely struggle to engage.

This gives us a unique reach among populations whose voices are too often missing from research, policy and service design.

Our research and evaluation programme aims to:

• Evidence the impact of our programmes and services.
• Understand what works, and what doesn’t, in improving outcomes for marginalised and excluded communities.
• Strengthen our understanding of the value and potential of peer-led and lived experience approaches.
• Improve the representation of excluded populations in research, policy and service design.

We’re looking for someone who:

• Has a strong background in research and evaluation, including both qualitative and quantitative methods.
• Is proactive, self-directed and comfortable taking ownership of projects.
• Has experience of generating evidence that informs policy, practice or service improvement.
• Is excited by the potential of lived experience and peer-led approaches.
• Builds strong relationships and enjoys working collaboratively.
• Has excellent written and verbal communication skills.
• Is committed to equity, inclusion and social justice.

Why this role?

You’ll have genuine autonomy to help shape a growing research and evaluation function within one of the UK’s leading lived-experience organisations. Most importantly, you’ll have the opportunity to generate evidence that changes services, influences policy and improves outcomes for some of the most marginalised communities in society.

Recruitment timetable

Application deadline: 11:59 PM on Sunday 23rd August

First-round interviews: 7-8 September 2026

Salary: £38-40k

The role can be full-time or part-time, depending on the successful candidate’s availability. Ideally, you’ll work from our London office at least two days a week, although we can be flexible for the right person.

The Hepatitis C Trust is committed to equity and inclusion, and particularly welcomes applications from people with lived experience of hepatitis C, drug use, homelessness, the criminal justice system, or other experiences of social exclusion.

The Senior Programme Manager will be responsible for  managing  FFRP, a London wide programme that supports families on low income to access good quality, free and independent advice, in order to prevent or alleviate financial hardship. The ideal candidate will be an experienced project manager, confident in relationship management and in evaluation and monitoring, with a strong understanding of the free legal advice sector in London. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

 We are looking for an Operational Manager – Prison Services

 Salary: £35,340 – £40,920 pro rata

Location: HMP Peterborough, HMP Bronzefield and our Hammersmith head office. During the week you will spend at least 3 days in face-to-face, in-person contact either in the Prison Estate, Hammersmith Head Office or external visits. Up to 2 days per week can be done remotely.

Hours:   35 hours per week

Contract: Fixed Term – until 31st March 2027 with a possibility of an extension

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

As an experienced manager with a proven track record of leadership in providing services in prisons and possibly, to women in contact with the Criminal Justice System you will work collaboratively with other partner organisations, criminal justice services, Ministry of Justice and HMPPS. You will manage the prisons advocacy services and teams for unsentenced and sentenced women within the custodial settings at HMP Peterborough and HMP Bronzefield. You will have a great understanding of the prison systems and regime including some of the challenges faced.

You will build and maintain key relationships, partnerships and contracts with relevant partners and funders, together with the Head of Criminal Justice Services and Director of Criminal Justice Services. 

You will be an inspirational leader, responsible for recruiting, developing and managing a team and will be responsible for coordinating, reporting, and the delivery of the related services as commissioned by the Ministry of Justice. You will be accountable for managing your teams safely and securely whilst carrying out all activities within the prison setting.

A car may be desirable for this role, though not essential.

About You

To be successful as the Operational Manager for Prison Services you will need the below experience and skills:

• A thorough understanding of and knowledge of the issues relating to women in the criminal justice system.
• A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding.
• Experience of working within a custodial setting.
• Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
• Experience of developing relationships with funders/commissioners and achieving required outcomes.
• Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact.
• Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach.
• Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking.
• Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Sunday 9th August 2026
• Interviews are taking place on: w/c 10th August 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• One-week paid carers’ s leave
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

About the Role

Reporting to the Head of Operations, you will be responsible for the day-to-day financial administration of the Trust, ensuring accurate financial records, timely processing of income and expenditure, budget planning and development, monitoring, and compliance with charity accounting requirements.

You will work closely with the Head of Operations, Trustees and external advisers, supporting financial planning, audit requirements, and governance. The role also includes providing Clerk support to the Board of Trustees, including attending up to four evening meetings each year.

This is an ideal opportunity for someone who enjoys working in a varied finance role within a small organisation where they can make a genuine contribution and see the impact of their work.

Why Join Us?

At The Frank Parkinson Yorkshire Trust, you’ll be part of a small organisation where your contribution is visible, valued and genuinely makes a difference. You’ll have the opportunity to influence how our finance function develops while supporting a charity that has served older people in Guiseley for generations.

What We Offer

· 25 days annual leave, increasing to 30 days with service (pro rata)

· Additional day off on your birthday

· Healthcare benefits

· Pension scheme

· Enhanced occupational sick pay.

· Free on-site parking

· Flexible working arrangements

· Training, professional development and support towards relevant qualifications considered.

· Opportunity to work in a friendly, supportive team with real autonomy.

Most importantly, you’ll have the opportunity to play a key role in ensuring the long-term financial sustainability of the Trust, helping us continue to provide safe, high-quality homes and services for older people within our community.

Head of Mass Participation Fundraising

We are seeking an experienced fundraising leader to drive national events and mass participation fundraising growth, inspiring supporters and delivering outstanding results.

Salary: Circa £49,800 per annum (plus applicable London weighting)
Location: Home-based, UK-wide
Hours: 35 hours per week, permanent
Closing Date: CVs will reviewed on a rolling basis

About the Role

This is an exciting opportunity to lead a national mass participation and events fundraising programme for a leading UK health charity. Reporting to the Head of Regional Fundraising, you will shape and deliver the organisation's strategy for supporter-led events and mass participation fundraising, driving income growth, supporter acquisition, engagement and retention.

Leading a team of fundraising managers and officers, you will build on an established programme while identifying new opportunities, products and channels that increase fundraising performance and strengthen supporter relationships. You will also play a key role within the wider fundraising leadership team, helping to deliver organisational objectives and championing a high-performing, inclusive culture.

Key responsibilities include:

• Developing and implementing a strategy to grow mass participation and events fundraising income.
• Leading, coaching and developing a high-performing fundraising team.
• Creating and managing a diverse portfolio of fundraising events and products.
• Identifying and testing new opportunities for supporter acquisition and engagement.
• Managing budgets, income targets, KPIs and return on investment.
• Using data and insight to inform planning and decision-making.
• Ensuring compliance with fundraising regulations, GDPR and best practice.
• Collaborating with colleagues and external partners to maximise fundraising performance.

The role offers flexibility but will require occasional evening, weekend and overnight travel in support of fundraising events and activities.

About You

You will be an experienced fundraising leader with a strong track record of delivering income growth, leading teams and developing successful fundraising programmes.

You will bring:

• Experience delivering fundraising or income-generation targets.
• Strong leadership, coaching and people management skills.
• Experience managing budgets, forecasts and performance metrics.
• Excellent project management and problem-solving abilities.
• Strong communication and stakeholder engagement skills.
• The ability to analyse data and turn insight into action.
• A collaborative approach and commitment to equality, diversity and inclusion.
• The ability to travel nationally as required.

About the Organisation

Our client is a respected national charity dedicated to supporting people affected by a life-changing health condition. Through vital services, research, advocacy and fundraising, they help individuals and families rebuild their lives while driving positive change across communities throughout the UK.

This is an opportunity to join an ambitious organisation and lead a nationally significant fundraising portfolio that makes a genuine difference to people's lives.

Other roles you may have experience of could include: Head of Events Fundraising, Head of Community and Events Fundraising, Senior Fundraising Manager, Head of Public Fundraising, Mass Participation Manager, Challenge Events Manager, Supporter Engagement Manager, Regional Fundraising Manager, Fundraising Programme Manager, Individual Giving and Events Manager, Income Generation Manager or Fundraising Events Lead.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Head of Industrial Relations

£68,602 per annum + excellent benefits.

Home-based with travel to meetings/training across the country as required

Full time, permanent.

Lead negotiations. Influence change. Protect and strengthen the voice of school and college leaders.

Make A Difference

This is a rare opportunity to lead a highly influential function, shape national industrial relations activity and make a lasting difference to the professional lives of school and college leaders.

Why This Role Matters

As our clients Head of Industrial Relations, you will play a pivotal role in ensuring that school and college leaders have a strong and influential voice in shaping their pay, conditions and working environment. Leading their industrial relations and collective bargaining function, you will help safeguard members' rights, secure positive outcomes through negotiation, and strengthen their position as the leading professional body and trade union for education leaders. Your expertise will directly contribute to improving the working lives of members across the UK while ensuring the organisation remains legally compliant, strategically focused and highly respected within the sector.

Who We’re Looking For

Our client is seeking an experienced industrial relations, trade union or HR professional with a proven track record of leading successful negotiations at a senior level. You will bring substantial experience of collective bargaining, strong leadership capabilities, and a deep understanding of employment relations within complex organisations. You'll be a strategic thinker, an influential communicator and a confident relationship-builder who can work effectively with employers, trade unions, members and external stakeholders. A commitment to trade union principles, combined with the credibility to work alongside experienced school and college leaders, will be essential to your success in this role.

What You’ll Be Doing

You will lead and develop the Industrial Relations team, ensuring the delivery of a high-quality, consistent service to members nationwide. Working closely with employer groups, trade unions and local representatives, you will oversee negotiations, represent members at key joint negotiating committees, resolve disputes, and help secure the best possible terms, conditions and benefits for members. You will also provide strategic advice across the organisation, ensure compliance with relevant legislation and trade union requirements, support the development of local representatives, and contribute to the organisation's broader industrial relations strategy.

What our client can offer

Our client is an equal opportunities employer and offers a very generous package of benefits including

· Flexible working: Flexible working – a combination of working from home, attending external meetings and events and being in-person at their Leicester HQ as necessary.

· Generous leave: 33 days annual leave + bank holidays.

· Pension: 9% employer contribution.

· Professional development: Ongoing training and peer support.

· Expenses covered: Travel, home-working allowance, and equipment provided.

· Inclusive culture: They welcome applicants from all backgrounds and communities.

They encourage applications regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

This is a home-based role with travel across England and Wales to meetings and events as required. Reasonable travel expenses, IT and telephone equipment will be provided.

If you’re ready to lead a team that makes a real difference to education leaders and organisations across the UK, they would love to hear from you.

INTERESTED?

The closing date for application is 4pm on Wednesday 5 August 2026.

Interviews will be held in-person, at HQ in Leicester on Wednesday 19 August 2026.

Start date: Tuesday 1 December 2026 but dependent on individual circumstances.

TO APPLY

To download the job description and person specification, follow the link on the 'Apply here' button above (which will take you to Networx Recruitment's website). From there, please complete your email address in the top right-hand box and click on the green 'Apply Now' button and follow the online application process.

Child Bereavement UK is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Child Bereavement UK turn up the dial across our Regional Fundraising team.

The Head of Regional Fundraising is responsible for overseeing our team of Regional Fundraising Managers and Challenge Events team to maximise income from community groups and associations, businesses and individuals as well as leading the growth and diversity of the challenge events portfolio.

Alongside leading the regional team, you will also be the main point of contact for our team of Community Ambassador Volunteers. You will work with them to keep them engaged, inspired and active with great training, communication, and by providing them with the tools, materials and resources they need to fulfil their roles across the country. 

You will develop outstanding supporter relationships and delivering long-term sustainable income through innovative, audience led fundraising. 

Main Responsibilities

Leadership 

· To lead and inspire the Regional Fundraising team fostering a collaborative and high performing culture that delivers against income and objectives 

· Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles 

· Undertake quarterly reviews for all direct reports 

Regional Fundraising 

· Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work

· Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship

· Lead on the strategy and development of Fundraising Committees across the country

· Lead the development of all fundraising products, propositions and community and events, to effectively acquire and engage our mass audience target markets 

· Working alongside the Volunteer Manager lead on the recruitment and retention of the Community Ambassadors programme

· Use innovation and donor and market research to help define and shape Child Bereavement UK Regional fundraising offer 

· Maximise income, by overseeing the development of key income sources, including community, challenge events and regional challenge events

· Drive an innovation-focused culture, constantly evolving our product offerings to expand the charity’s reach and impact 

· Maintain up-to-date knowledge on sector and market trends, the legal environment impacting on public fundraising and ensure compliance with standards determined by Fundraising Regulator 

Strategy, Planning and reporting  

· Develop and execute bold strategies to grow the charity’s Regional Fundraising portfolio, optimising supporter journey and maximising income generation 

· Develop case for support information and tools for effective ways of working, including approval processes

· Work with the Director of Income Generation to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones 

· Oversee the development of supporter journeys and stewardship of all Regional audiences and key community relationships to maximise retention and ensure long-term income growth

· Identify and develop new income generating opportunities across Regional Fundraising 

· Ensure that we provide an excellent supporter experience to all our supporters, regardless of value 

· Proactively manage all aspects of Regional Fundraising to increase our supporter base and maximise income 

· Coach, train and inspire your colleagues across the organisation on the importance of excellent supporter care.

 Person Specification

Essential

· A proven track record in Regional or Community fundraising roles leading on the development of new, successful programmes

· Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission

· Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment

· Experience in effectively developing, managing and reporting complex income and expenditure budgets

· Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills

· Excellent relationship-building and stakeholder management skills

· Excellent analytical skills, making informed and balanced decisions or recommendations, understanding the impact of

· decisions

· Understanding of the importance of delivering a positive supporter experience and experience in creating and delivering stewardship plans

· Experience of identifying and delivering innovative approaches

· A proactive and results-driven mindset.

Desirable

· Experience in managing, supporting, developing and motivating colleagues in a digital first organisation

· Experience of salesforce or other similar CRM systems

· Evidence of continued professional development 

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 12th August 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Head of Housing & Safe Haven (Crisis Support)
Hours: 37 hours per week (Flexible working options are available, including part-time and job-share)
Salary: £50,000 - £53,813 per annum
Contract: Permanent
Base: Osney Mead office, OX2 with travel to services across Oxon along with WFH options

Who we are, and what we do

We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.

Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.

We won’t give up until everyone experiencing a mental health issue gets both support and respect.

Like all local Minds, we are an independent charity that is proud to be affiliated with the national Mind association.

About the Role

We are looking for an exceptional Head of Housing & Safe Haven to lead our supported housing and crisis alternative services, ensuring people receive high-quality, person-centred and recovery-focused support when they need it most.

This is an exciting opportunity for a collaborative and values-driven leader who champions lived experience, thrives in partnership working, and leads by example to create safe, responsive and impactful services for local people.

About the Service

Operating 365 days per week in Oxford and Banbury, Safe Haven diverts people from attending the Emergency Department when they do not need clinical support. The Safe Haven model offers short-term, non-clinical crisis support in an empowering, empathetic, person-centred way.

Oxfordshire Mind’s supported housing service offers accommodation with support in Oxford City and in West and South Oxfordshire for residents with severe and enduring mental health problems who would struggle to live independently.

We are currently looking to recruit a Head of Housing & Safe Haven (Crisis Support) and would really welcome applications for it.

We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:

• Good level of knowledge about housing and mental health sectors
• Strong knowledge of relevant legislation in relation to mental health supported housing
• Understanding of best practice in community-based mental health and accommodation services
• Knowledge of local statutory and VCSE mental health services in Oxfordshire
• Operational management of a housing service or mental health crisis services
• Working with and through others to deliver effective, person-centred, recovery focused support
• Monitor and manage escalating client risks
• Successful negotiation with clinical and non- clinical services to obtain supports and services on behalf of clients
• Effectively managing and supporting managers, staff and teams
• Proven experience of delivering effective change to services
• Budget and resource management
• Performance Management
• Delivering outcomes against agreed objectives in a relevant setting including contracted KPIs and quality
• Excellent organisational planning administrative & IT skills to deliver work to agreed timescales and standards
• Excellent interpersonal and communication skills with service users, staff, partners, funding agencies and the public
• Skilled people manager, including challenging conversations and conflict
• Collaborative and inclusive team working
• Contract management skills of statutory and non-statutory commissioners and funders
• Effective Contract management of procured services
• Problem solving skills
• Safeguarding practice and experience, of children and adults
• Organisational risk management
• Crisis management
• Actively promotes the involvement of people with lived experience in decision making at all levels organisation-wide, and ensures involvement within own areas of responsibility
• Leads by example
• Understands and committed to our values and approach

Closing date: Monday 10 August 2026 by 1PM
Shortlisting date: Monday 17th August 2026
Interview date(s): 20 & 21 August 2026 (TBC)
Interview location: In Person - Oxfordshire Mind, 2 Kings Meadow, Osney Mead, Oxford, OX2 0DP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

This is a pivotal role, at a pivotal moment for us. We are entering a critical growth phase, which includes rapidly expanding our own operations and managing significant external partnership. As Head of Finance & Systems, you will be accountable for ensuring we have the right systems and structures in place to grow at pace without detriment to good governance.

The purpose of this role is to lead on our finance strategy, and ensure all of our systems, reporting and processes are helping to drive forward the charity and deliver on our objectives at scale. You will work closely with the Chief Executive and Directors to ensure that financial planning is effective and supported by accurate data analysis. You will report directly to Trustees as required and ensure that the highest standards of transparency and probity are maintained. 

You will be joining the team during a period of growth in the size and complexity of our delivery. We currently have 24 employees and anticipate growing significantly in the next twelve months. You will have a crucial role in shaping our systems and processes to ensure we can scale effectively, both our existing programmes and a new membership-based programme that is in development. We’re looking for an experienced finance professional with an interest in effectively using technology and systems to drive efficiency, without compromising on accuracy or compliance. 

You will oversee all financial administration, ensuring this is carried out proficiently and in line with all legal and regulatory requirements, including ultimate responsibility for ensuring that all statutory filings are made accurately and on time. Your role will also encompass ensuring that we operate within legal & regulatory frameworks and stay up to date with changes in relevant legislation.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement, but feel as though you would be able to work with us to deliver the majority of them, we would urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this, or other roles.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.  

Key responsibilities:

• Developing a comprehensive financial strategy that supports the delivery of the charity’s objectives and activities.

• Have ultimate oversight of the external audit and production of the statutory accounts, supported in delivery of this by the book-keeper.

• Produce the monthly management accounts and bespoke financial reports—including accurate forecasting, restricted fund tracking, and variance analysis—ensuring decision-makers have clear, actionable data.

• Forecasting cash flow and managing the treasury position.

• Manage the contract and performance of the bookkeeper  and outsourced payroll providers; setting strict monthly closing deadlines, enforcing data accuracy, and ensuring they deliver a clean trial balance for management accounting.

• Oversee sound financial administration, management and governance across the organisation, ensuring robust financial controls in place and operating effectively.

• Provide leadership and guidance to all things finance related, providing mentoring and support to the team, and coaching on financial awareness. 

• Accountability for monitoring that the organisation’s services are, and will, run to budget, supporting budget holders and reporting promptly on risks 

• Support the Partnerships & Impact team and Programme Managers with financial inputs to funding proposals and ensure restricted funds are used in compliance with grant conditions.

• Developing our systems strategy, including reviewing suitability of our current systems (Quickbooks for accountancy, Beacon CRM, PLEO for expenses management, Survey Monkey for data collection etc. ) and ensuring optimal use of systems, maximising automation, and using AI where appropriate.

• Constantly seeking to develop and improve the organisation’s financial systems, policies and procedures to promote dynamic, best practice and up-to-date application of tools, systems and approaches

• Supporting the organisation’s data governance by ensuring financial systems (e.g., Quickbooks, payroll, expenses) are secure, compliant, and integrated in line with data protection principles.

• Leading an effective risk management process.

• Ensuring the organisation’s compliance with charity law, in accordance with the Charity Commission in England & Wales and all financial reporting requirements.

Essential Skills & experience:

• Charity Finance Experience: Practical, senior-level experience working within a UK non-profit finance function, including a strong working knowledge of the Charities SORP and accounting for restricted vs. unrestricted funds.

• Hands-on Management Accounting: Proven experience independently producing monthly management accounts, cash flow forecasting, and variance analysis from scratch.

• End-to-End Audit Management: Experience preparing year-end audit files, reconciling balance sheet control accounts, and acts as the primary point of contact for external auditors.

• Accountancy Qualification: Full or partial qualification through an accredited body (ACCA, CIMA, ACA, CIPFA). 

• Tech Literacy & Data Reconciliation: Comfortable troubleshooting and navigating modern finance tech stacks (e.g., Xero, Pleo) and pulling financial data/reports from a CRM system (e.g., Beacon).

• Vendor & Staff Management: Experience supervising junior staff (or office managers) and actively managing the performance, timelines, and accuracy of outsourced providers (e.g., bookkeeping and payroll).

Desirable skills & experience

• Systems Implementation: Past experience project-managing a software migration or building native integrations/automations between a CRM system and accounting software.

• Broader Operations/HR Exposure: Basic familiarity with HR administration, GDPR workflows, or managing organizational risk registers in a small team environment.

• Sector Passion: A demonstrable interest in food education, children’s health, or food systems.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. 

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 7 weeks

First interviews will be held 1st -4th September

Help us grow our corporate income, building transformational partnerships and accelerating Habitat GB's mission to tackle housing poverty around the world.

This is an exceptional opportunity to join Habitat for Humanity Great Britain at a pivotal moment in our growth. We have ambitious plans to significantly increase our impact, expand our profile and unlock substantial new investment from the private sector. To do this, we are seeking an experienced, entrepreneurial and relationship-driven Head of Corporate Partnerships to lead the next phase of our corporate fundraising journey.

Reporting to the Director of Fundraising & Partnerships, you will lead the development and delivery of a high-value corporate partnerships strategy, personally securing and growing six-figure and multi-year partnerships with some of the UK's most influential companies. You'll build on strong foundations while creating new opportunities for businesses to engage with one of the world's leading housing and community development organisations.

This is an exciting opportunity to combine strategic leadership with hands-on income generation. You will lead a growing team, shape future investment in the function, and drive delivery of ambitious targets, including £1.3 million in corporate income and more than £500,000 in new business in year one, helping to achieve our ambition to double corporate income over the next three years.

As part of the global Habitat for Humanity network, you'll be able to offer corporate partners compelling opportunities spanning housing, climate resilience, community development, employee engagement and international volunteering. Few charities can match the scale, reach and tangible impact of the partnerships you will create.

We are looking for an outstanding fundraiser and leader with a track record of securing significant corporate partnerships, building high-performing pipelines and inspiring teams to deliver ambitious targets. In return, you'll join a passionate, values-led organisation where your work will directly help more families access the safety, security and opportunity of a decent home.

If you're excited by growth, motivated by impact and ready to build something extraordinary, we'd love to hear from you.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Start your Habitat journey here…

We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application.

To apply for the role, please send us your CV and a supporting statement (max two sides of A4).

Job Purpose

 The Head of Corporate Partnerships is accountable for delivering substantial and sustained income growth from the private sector, with clear ownership of income targets, pipeline strength and conversion performance.

The role will lead the development and execution of a high-value, ESG-aligned corporate partnerships strategy, focused on securing and growing six-figure and multi-year partnerships. Combining strategic leadership with hands-on delivery, the postholder will personally lead priority opportunities while building a high-performing, commercially focused function capable of doubling corporate income over a three-year period.

Working closely with the Director of Fundraising & Partnerships, the role will strengthen Habitat GB’s position as a partner of choice for purpose-driven businesses, leveraging the global Habitat network to deliver scalable, high-impact partnerships

Key Accountabilities/Responsibilities:

Corporate Partnerships Strategy & Growth

· Develop, implement and continuously refine a high-value corporate partnerships strategy aligned to organisational growth ambitions

· Deliver significant year-on-year income growth, contributing to the target to double corporate income within three years

· Lead the development of market-leading ESG-aligned partnership propositions, linked to SDGs, climate resilience and inclusive housing

· Identify, prioritise and unlock opportunities with UK-headquartered multinationals and national corporate partners

· Leverage the global Habitat network to secure multi-country and scalable partnership opportunities

Income Generation & New Business Delivery

· Personally lead the end-to-end development of strategic partnerships—from prospect identification through to negotiation and contract

· Secure six-figure and multi-year partnerships aligned to organisational priorities

· Deliver against agreed annual income and new business targets (anticipated to be £1.3m and £500k+ in year one), with a clear trajectory for sustained growth.

· Build and maintain a robust pipeline with a minimum 3–5x coverage ratio, ensuring consistent delivery against targets

· Apply disciplined prospect qualification, prioritisation and conversion methodologies

· Lead complex, high-value negotiations and partnership design

Pipeline Management, Forecasting & Performance

· Own and manage a dynamic, data-driven pipeline, using CRM systems and performance insights to inform decision-making

· Track and report on pipeline health, conversion rates, income forecasting and return on investment

· Work collaboratively with Finance to ensure accurate income forecasting, budgeting and reporting. Embed structured pipeline reviews and performance management processes.

· Ensure accurate forecasting and proactive management of risks and opportunities.

Partnership Management & Strategic Account Growth

· Oversee the strategic management, renewal and year-on-year growth of existing partnerships

· Drive increased partnership value through upsell, cross-portfolio engagement and multi-year agreements

· Ensure strong retention rates and long-term partner engagement

· Act as senior relationship lead for flagship and high-value accounts

· Maximise value through integrated opportunities including employee engagement, brand alignment, volunteering and digital activation

Global Volunteering Programme

• Provide strategic oversight of Habitat GB's Global Volunteering programme, ensuring it supports organisational income, engagement and partnership objectives
• Line manage the Volunteer Coordinator and support the effective delivery, growth and performance of the programme
• Ensure appropriate systems, processes, risk management and safeguarding measures are in place to support the safe and effective operation of the programme
• Embed Global Volunteering opportunities within corporate partnerships and supporter engagement activity to maximise participation, income and impact

Team Leadership & Capability Building

· Lead and develop the Corporate Partnerships team, currently comprising the New Business Manager and Volunteer Coordinator, with planned responsibility for the Corporate Partnerships Manager and New Business Executive roles as these positions are recruited

· Set clear objectives, KPIs and expectations aligned to income delivery and pipeline development

· Build a high-performing, accountable and commercially focused team culture

· Support capability development in pipeline management, negotiation and partnership growth

· Ensure effective use of systems, data and insight across the function

Proposition Development & Cross-Organisational Leadership

· Work collaboratively with Impact and Programmes teams, as well as other Fundraising & Partnerships colleagues to develop compelling, tailored partnership propositions

· Influence and align senior internal stakeholders to prioritise and deliver high-value opportunities

· Ensure all partnership propositions clearly articulate impact, value and alignment with corporate ESG priorities

· Drive innovation in corporate partnership “products”, responding to evolving market demand

External Profile, Influence & Market Positioning

· Position Habitat GB as a leading partner for corporate social impact and ESG-driven collaboration

· Build and maintain strong relationships with senior corporate stakeholders and decision-makers

· Represent Habitat GB at external forums, events and networks to build visibility and generate opportunities

· Contribute to thought leadership and sector engagement

Risk, Compliance & Due Diligence

· Ensure robust corporate due diligence processes and proactive management of reputational risk

· Maintain compliance with fundraising regulation, ethical standards and organisational policies

· Protect and enhance Habitat GB’s brand through careful partner selection and management

Person profile:

· Proven track record of securing six-figure+ corporate partnerships, including complex, strategic and multi-year deals

· Significant experience in corporate fundraising, partnerships or business development in a charitable or other relevant context

· Demonstrable success in building and converting high-value pipelines

· Experience managing and growing strategic partnerships and key accounts

· Experience leading complex negotiations and high-level stakeholder engagement

· Experience of line management or leading high-performing teams, including leading teams through growth, change or transformation

· Strong understanding of corporate fundraising, ESG, CSR and sustainability agendas

· Commercially astute with the ability to align corporate objectives and social impact

· Strong understanding of pipeline management, forecasting and performance metrics

· Excellent written and verbal communication skills, with the ability to influence at senior level

· Highly delivery-focused, with a strong track record of meeting or exceeding income targets

· Strategic thinker with the ability to translate strategy into measurable results

· Strong relationship builder with credibility at senior/executive level

· Data-driven and disciplined in pipeline and performance management

· Creative and solution-oriented in developing partnership propositions

· Strong influencing skills in complex and matrix environments

· Results-driven, resilient and accountable

· High integrity, professionalism and sound judgement

· Strong alignment with Habitat GB’s mission and values

· Collaborative, inclusive and values-led leadership style

· Commitment to equality, diversity, safeguarding and ethical practice

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

About the role

The Head of Income Generation is a new and important leadership role within Stonewall Housing, created to grow and diversify our voluntary income and support the next stage of our development as a nationwide LGBTQ+ housing and homelessness charity.

Reporting to the Director of Development, you will lead the development and delivery of ambitious income generation plans, with a particular focus on significantly growing income from corporate giving and partnerships.

You will build on Stonewall Housing’s existing corporate relationships while identifying and securing new opportunities across the UK. This will include strategic and commercial partnerships, Charity of the Year relationships, corporate donations, corporate foundations, employee fundraising, sponsorship, cause-related marketing and other opportunities for businesses and their employees to support our work.

You will develop compelling partnership propositions, lead applications and pitches, build relationships with senior decision-makers and create opportunities that deliver sustainable income alongside wider value for Stonewall Housing and the LGBTQ+ communities we support.

Alongside your focus on corporate income, you will work across Stonewall Housing’s wider fundraising portfolio, contributing to the development and growth of individual giving, major donor fundraising, community fundraising and other voluntary income streams. You will identify opportunities for different areas of fundraising to complement one another and create meaningful pathways for supporters to deepen their relationship with Stonewall Housing.

This is a senior role that combines strategic thinking with hands-on income generation. You will be as comfortable developing an income strategy and managing a pipeline as you are writing an application to a corporate foundation, pitching a partnership, meeting a prospective supporter or developing a new fundraising opportunity.

Working closely with the Director of Development and colleagues across Stonewall Housing, you will help translate our services, impact and ambitions into compelling opportunities for funders, businesses, partners and supporters.

As this is a new role, you will have a significant opportunity to shape our approach, develop new income streams and build the systems, relationships and opportunities needed to support Stonewall Housing’s long-term sustainability and national impact.

Key responsibilities

Corporate giving and partnerships

• Lead the development and delivery of ambitious plans to grow and diversify Stonewall Housing’s corporate income across the UK.

• Generate income through corporate partnerships, corporate giving, Charity of the Year relationships, commercial partnerships, corporate foundations, employee fundraising, sponsorship and other forms of business engagement.

• Build and maintain a strong, diverse pipeline of prospective corporate supporters and partners.

• Research, identify and pursue new corporate fundraising opportunities that align with Stonewall Housing’s mission, values and strategic priorities.

• Secure new high-value and multi-year corporate partnerships that generate sustainable income and wider strategic value.

• Develop compelling and tailored partnership propositions that connect corporate priorities with Stonewall Housing’s services, impact and ambitions.

• Lead approaches, applications, pitches, presentations and negotiations with prospective corporate partners.

• Identify and submit high-quality applications to corporate foundations, corporate grant programmes and other business-led funding opportunities.

• Develop and submit strong Charity of the Year applications, pitches and presentations, supporting employee voting and engagement where required.

• Build trusted relationships with senior business leaders, corporate social impact and sustainability teams, corporate foundations, LGBTQ+ employee networks, employee resource groups and other key decision-makers.

• Develop commercial and cause-related partnerships that generate income, raise awareness and engage new audiences.

• Identify opportunities for sponsorship of Stonewall Housing’s events, campaigns, programmes and other areas of work.

• Develop opportunities for employees to support Stonewall Housing through fundraising, payroll giving, matched giving, challenge events, volunteering and other forms of engagement.

• Work with corporate partners to develop engaging fundraising activities and campaigns that inspire employee participation and generate meaningful income.

• Build strong, long-term relationships with existing corporate partners, identifying opportunities for renewal, increased investment and deeper engagement.

• Provide high-quality stewardship, communications and impact reporting that demonstrate the difference partners’ support makes.

• Work closely with colleagues to create meaningful opportunities for corporate partners and their employees to engage with Stonewall Housing’s work.

• Ensure volunteering, pro bono support and gifts in kind are developed as part of wider strategic relationships and, where appropriate, create pathways towards sustainable financial support.

• Represent Stonewall Housing at corporate events, networking opportunities, conferences, pitches and sector forums.

• Ensure prospective partnerships are subject to appropriate due diligence and align with Stonewall Housing’s values, ethical fundraising principles and commitment to LGBTQ+ communities.

Individual giving and wider fundraising

• Work across Stonewall Housing’s wider voluntary income portfolio to support the growth and diversification of sustainable income.

• Working collaboratively with colleagues across the Development team, develop and deliver plans to grow income from individual supporters, including regular giving, one-off donations, fundraising appeals and digital giving.

• Develop engaging supporter journeys that strengthen acquisition, engagement, retention and long-term support.

• Develop fundraising products, campaigns and activities that are accessible, engaging and capable of generating sustainable income.

• Identify opportunities to connect corporate engagement with individual giving, including employee donations, payroll giving, matched funding and workplace fundraising.

• Use supporter insight and fundraising data to improve engagement, retention and long-term value.

• Explore new and emerging income opportunities where these align with Stonewall Housing’s values, strategic priorities and organisational capacity.

Income strategy and development

• Work with the Director of Development to develop and deliver Stonewall Housing’s multi-year income generation strategy.

• Translate organisational priorities, service developments and evidence of impact into compelling cases for support and fundable opportunities.

• Identify opportunities to increase unrestricted and flexible income while maintaining a balanced and sustainable funding portfolio.

• Develop new fundraising products, campaigns and partnerships where there is clear potential for sustainable growth and positive return on investment.

• Maintain a strong understanding of the external fundraising environment, including emerging trends in corporate giving, responsible business, philanthropy and supporter engagement.

• Identify opportunities for collaboration with organisations and partners that share Stonewall Housing’s values and objectives.

• Ensure income generation activity supports Stonewall Housing’s organisational strategy, financial sustainability and ambitions for national impact.

Person specification

We know that excellent candidates may not meet every requirement listed below. If you are excited by the role and believe you have the skills, experience and potential to succeed, we encourage you to apply.

Essential experience

• Significant experience of working in a senior fundraising, income generation, development, partnerships or business development role, with responsibility for generating income and delivering against agreed targets.

• A strong track record of securing and growing income from corporate partners, businesses or other external organisations.

• Demonstrable experience of developing successful corporate relationships, from identifying and approaching prospective partners through to securing, managing and growing partnerships.

• Experience of generating income through a range of corporate opportunities, which may include strategic partnerships, commercial partnerships, corporate giving, Charity of the Year relationships, corporate foundations, sponsorship, employee fundraising or cause-related marketing.

• Experience of developing compelling funding propositions, partnership proposals, applications, pitches or presentations that have successfully generated income.

• Experience of building and maintaining effective relationships with senior stakeholders, funders, corporate partners and other external decision-makers.

• Experience of managing income targets, fundraising pipelines and financial forecasts, with the ability to assess progress, identify risks and prioritise opportunities.

• Experience of contributing to the development and delivery of fundraising or income generation strategies.

• Experience of working collaboratively with colleagues across different teams to develop funding opportunities, cases for support and partnership activity.

• Experience of providing effective line management, support and development to staff.

Desirable experience

• Experience of working across additional fundraising streams, such as individual giving, major donors, community fundraising, trusts and foundations or digital fundraising.

• Experience of securing high-value or multi-year corporate partnerships.

• Experience of submitting successful Charity of the Year applications or applications to corporate foundations and grant-making programmes.

• Experience of developing commercial partnerships, sponsorship opportunities or cause-related marketing campaigns.

• Experience of working with LGBTQ+ employee networks, employee resource groups or corporate inclusion networks.

• Experience of working within the LGBTQ+, housing, and/or homelessness, charity sectors.

• Experience of working within a growing organisation or developing a new area of fundraising activity.

• Experience of using a customer relationship management system to manage fundraising relationships, opportunities and income pipelines.

Essential knowledge

• Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people, or the ability and commitment to develop this knowledge quickly.

• Strong knowledge of corporate fundraising and partnership development, including current approaches to corporate giving, employee engagement, Charity of the Year partnerships and corporate social impact.

• Understanding of how to identify, cultivate, secure and steward corporate partners and other high-value supporters.

• Understanding of the principles of effective fundraising, including supporter and partner stewardship, relationship management and long-term engagement.

• Knowledge of effective income pipeline management, forecasting and performance monitoring.

• Understanding of the importance of generating sustainable and unrestricted income alongside funding for specific services and projects.

• Understanding of how effective communications, storytelling, evidence and impact reporting support fundraising and partnership development.

• Knowledge of ethical fundraising, due diligence and the importance of developing partnerships that align with an organisation’s mission and values.

• Understanding of equity, diversity and inclusion, and the importance of representing LGBTQ+ people and people with lived experience accurately, respectfully and without tokenism.

• Knowledge of relevant fundraising legislation, regulation and good practice, including the Fundraising Regulator’s Code of Fundraising Practice, data protection and responsible use of supporter information.

Essential skills and abilities

• Excellent relationship-building and networking skills, with the confidence and credibility to engage senior corporate stakeholders, funders, partners and supporters.

• A strong ability to identify opportunities, open new relationships and develop them into meaningful, sustainable partnerships.

• Excellent written communication skills, with the ability to develop persuasive funding applications, partnership proposals, cases for support, presentations and reports.

• Excellent verbal communication, influencing, negotiation and presentation skills.

• The ability to communicate Stonewall Housing’s mission, services and impact in a compelling and accessible way to a range of audiences.

• Strong strategic thinking skills, combined with a practical and delivery-focused approach.

• The ability to translate organisational priorities and service needs into compelling and fundable opportunities.

• Strong commercial and financial awareness, including the ability to develop income forecasts, manage targets and assess return on investment.

• The ability to develop and manage a strong pipeline of prospective partners and fundraising opportunities.

• The ability to use data, insight and evidence to inform fundraising decisions, monitor performance and identify opportunities for growth.

• Excellent organisational and project management skills, with the ability to manage multiple relationships, priorities and deadlines effectively.

• The ability to work independently, use initiative and take ownership of agreed areas of responsibility while working collaboratively as part of a wider Development team.

• The ability to lead, motivate and support colleagues, creating a collaborative and ambitious approach to income generation.

• Strong judgement, including the ability to assess potential opportunities, partnerships and risks through an ethical and values-led lens.

• The ability to build effective relationships across teams and bring colleagues together around shared opportunities and objectives.

• Confidence using digital communication, fundraising and relationship management systems, with the ability to learn new platforms and tools.

As with all members of Stonewall Housing’s Team, the postholder will also:

· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.

· Have strong networking and relationship-building skills.

· Have a positive and can-do attitude.

· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.

· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.

· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.

· Be able to travel occasionally around the UK for key events.

· To work as part of a mostly-remote team, embracing online communication and collaboration tools.

· To receive regular supervision from the line manager and attend training courses as required.

Your attitude and personal attributes

· A commitment to equal opportunities in all aspects of work.

· A commitment to the aims, values and beliefs of the organisation.

· Ability to empathise with vulnerable LGBTQ+ people.

Conditions:

This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.

More about who we are:

Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Substance Misuse, Domestic Abuse and Supported Accommodation.

We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.

Our Values:

· We are LGBTQ+ informed.

· We are tenacious.

· We are empowering.

· We are collaborative.

· We are inclusive.

What we can offer you:

Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.

Our benefits include:

· Competitive salary

· Flexible working

· Generous annual leave - 30 days (FTE)

· An additional ‘Stonewall Housing’ day off per year

· Pension scheme

· Employee Assistance Programme

· BHSF health cash  plan

Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.

Applying for the role:

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

For more information about us, please visit our website and follow Stonewall Housing on our social channels.

Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact Claire, our Director of Development, on claire[at]stonewallhousing[dot]org.

Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.

Join Challengers as their new Head of Fundraising and Advocacy and help make it possible for every disabled child and young person to play and have fun, without limits.

Location: Hybrid / Guilford (3 days per week in office)

Applications close: 9 a.m. Monday 10th August 2026

About Challengers

For almost 50 years, Challengers has been transforming the lives of disabled children and young people through inclusive play. We break down barriers, reduce isolation, support families, and provide respite and community when it’s needed most.

Nearly 1 in 5 children has a SEND need, yet many are excluded from school, play and community life, lacking safe spaces to connect and belong. This leads to isolation for children and intense pressure on families. Children become isolated, missing out on vital opportunities to develop confidence, friendship and independence. Parents are facing exhaustion, declining mental health and often being forced to give up work.

Challengers exists to break this cycle, creating inclusive, community-based spaces and providing services where disabled children and their families are supported. From play and youth schemes to family days and parent carer training and three alternative provision sites, our work tackles inclusion at its root by focusing on belonging, connection and dignity.

About the role

As the Head of Fundraising and Advocacy, you will develop and deliver integrated strategies to connect our story, audiences and funding opportunities, driving an increase in brand awareness and voluntary income. This is a senior leadership role, reporting to the CEO and sitting on the senior leadership team (SLT).

The role combines strategic leadership, high-level communications expertise and fundraising innovation to maximise impact and sustainability.

Who we are looking for

We seek an ambitious and collaborative fundraising leader who combines strategic vision with a practical, hands-on approach to delivery. You’ll be an inspiring communicator, engaging team leader, adept at engaging stakeholders and building trusted multi-year relationships that translate into meaningful income growth and organisational impact.

You’ll bring a strong track record of developing and delivering successful fundraising strategies across multiple income streams, alongside experience of contributing at a senior leadership level.

You’ll embrace change with resilience, identify opportunities where others see challenges and work collaboratively across fundraising, communications and the wider organisation to maximise impact.

Ultimately, we’re looking for someone who is driven by purpose, excited by opportunity and ready to help shape the next stage of our fundraising journey.

Please click on the link to be redirected to the Peridot Partners website, where you will find full details of the role and how to apply.

Applications for this role close at 9 a.m. Monday 10th August 2026.

The Vacancy

• Location - London or Kenya
• Salary -£50,919 - £52,259 per annum if UK based. (Competitive Birches rated salary for the local market if based outside of the UK)
• Team - Digital Team within People Operations and Assurance Directorate
• Hours - Full time, 35 hours/week
• Contract - FTC (2 years)

JOB PURPOSE

Start Network is delivering an ambitious digital transformation strategy that will fundamentally change the way the network anticipates crises, makes decisions, manages risk, and supports locally led action. Working under the strategic direction of the Head of Digital and Operations, the Digital Delivery Lead is responsible for translating Start Network's digital strategy into successful delivery. The role owns the planning, coordination, implementation and adoption of digital products, platforms and transformation initiatives, ensuring strategic priorities are delivered on time, within budget and to agreed quality standards. The postholder acts as the bridge between strategy and execution, turning organisational objectives into practical delivery plans and measurable outcomes.

The post holder plays a hands-on leadership role across cross-functional teams, suppliers, and partners—embedding user-centred design, agile delivery practices, strong risk management, and high technical standards. They support the organisation to build digital capability, strengthen digital culture, and ensure that digital systems enable speed, scale, and accountability in locally led humanitarian action.

KEY ACCOUNTABILITIES

DELIVERY LEADERSHIP AND GOVERNANCE

• Lead delivery of the digital, product and innovation roadmap agreed by the Head of Digital and Operations, translating strategic priorities into delivery plans, milestones, resource requirements and measurable outcomes.
• Support digital governance and portfolio prioritisation processes, providing delivery insights, performance data and recommendations to inform investment and prioritisation decisions.
• Lead organisation-wide digital transformation initiatives, ensuring the successful adoption of new technologies, systems, ways of working and digital capabilities across Start Network, ensuring alignment between digital delivery teams, operations, programme operations, and organisational strengthening
• Identify opportunities to improve organisational effectiveness, collaboration and member experience through digital solutions.
• Lead end-to end  delivery of digital products and system enhancements.
• Deliver the organisation's AI and innovation roadmap, supporting the responsible adoption of emerging technologies within governance frameworks, policies and risk appetite established by the Head of Digital and Operations
• Ensure delivery teams, suppliers and stakeholders are aligned around agreed strategic objectives.

DIGITAL PLATFORM AND PRODUCT DELIVERY

• In liasion with the Head of Digital and Operations, owning the vision for our digital platforms including setting priorities for future development,  gathering user feedback and improving products
• Work in partnership with Communications colleagues to ensure organisational digital platforms effectively support audience engagement, campaigns and storytelling objectives
• Manage day-to-day development, iterations, integration, and optimisation of Start Network’s digital platforms.
• Lead backlog management, sprint planning, UAT, release cycles, and performance monitoring.
• Ensure digital products are user-centred, accessible, and adapted to the needs of members, hubs, and internal teams.
• Manage the operational performance of digital suppliers and technology partners, ensuring delivery against agreed contracts, service levels and project outcomes, while escalating strategic supplier or investment decisions to the Head of Digital and Operations.
• Collaborate with internal teams to identify, scope, prioritise, and deliver digital projects that support organisational needs and opportunities.
• Manage relationships with developer agencies and ensure value for money in maintenance, retainers, and project work.
• Lead project teams to deliver projects on time and within budget.
• Support the development and integration of internal systems—including Salesforce, data management tools, and digital communications platforms.
• Build strong relationships across the organisation, understanding staff needs and advising on emerging digital opportunities.

DATA INSIGHTS

• Implement data elements in line with organisational data governance standards
• Oversee delivery of dashboards, analytics tools, and data pipelines, ensuring digital solutions reliably support decision‑making across the network and align with agreed data standards and governance.
• Integrate ethical AI, automation, and data driven capabilities under the guidance of their line manager

INNOVATION

• Responsible for horizon scanning and researching emerging technologies. 
• Test new ideas and pilots, identifying opportunities for digital innovation across the organisation
• Represent Start Network externally, sharing learning and positioning the organisation as a leader in humanitarian digital innovation

CYBERSECURITY

• Implement technical security controls and privacy‑by‑design measures within digital platforms and projects, in line with organisational data protection and governance requirements.
• Coordinate cyber security assessments, vendor security due diligence, and digital incident preparedness, working with assurance and data leads as required.
• Ensure digital solutions meet Start Network’s standards for trust, safety, and responsible use of technology, embedding these principles into system design and delivery

STAKEHOLDER ENGAGEMENT & COMMUNICATION

• Develop strategic partnerships with technology organisations, innovation networks and academia to support digital innovation
• Provide expert advice to colleagues and senior leadership on digital delivery, product development, implementation options and user adoption, being the key liaison between technical teams, suppliers, internal teams, and hubs.
• Provide clear communication of delivery progress, blockers, risks, and achievements.
• Support organisation‑wide digital literacy and adoption initiatives.
• Support organisation‑wide initiatives to build digital literacy, confidence, and adoption.

DIGITAL ENGAGEMENT & CULTURE

• Build a strong digital culture by designing and delivering digital focused training and capability building for staff.
• Lead the rollout and scaling of digital communication tools to hubs and internal teams.

LINE MANAGEMENT

• Lead, motivate and develop the Digital Team, setting direction, priorities and standards for digital delivery across the organisation.
• Build organisational digital capability through coaching, mentoring and leadership of cross-functional teams.
• Carry out effective line management of a team, including recruiting and training direct reports and have an active role in building an inclusive team culture in line with our values.
• Monitor performance and ensure key performance indicators and targets are met or exceeded
• Recognise good performance appropriately and address poor performance effectively.
• Support direct reports to line manage and lead their teams
• Support talent management across all teams, including through succession planning and identification of skills gaps
• Support the professional development and growth of direct reports and other members of the team

START NETWORK CULTURE

• Carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
• Commit to Start Network’s vision, principles, values, and approach
• The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.

PERSON PROFILE

SKILLS, KNOWLEDGE & EXPERIENCE

ESSENTIAL

• Significant experience delivering digital projects or products end-to-end
• Solid project lead and delivery management skills, with a track record of delivering on time and to scope
• Ability to work across technical, operational, and business teams to drive delivery
• Experience managing digital products, platforms and technology suppliers.
• Experience working with cybersecurity, digital governance and risk management.
• Strong experience managing stakeholders, including internal teams, suppliers, and partners
• Experience supporting digital adoption, including user engagement, training, or rollout
• Experience working with digital systems and platforms, with an understanding of user-centred design and continuous improvement

DESIRABLE

• Experience leading organisation-wide digital transformation programmes.
• Experience developing digital strategy and roadmaps.
• Experience leading multidisciplinary digital teams.
• Advice and influence senior leaders on technology and investment decisions.
• Experience of Salesforce platform and management
• Understanding of databases and CRMs

• Experience of working in International / NGO / networked environments and complex stakeholder ecosystems
• Experience working with agile or product delivery approaches (e.g. backlog management, sprint planning, release cycles)
• Experience using data, dashboards, or analytics tools to inform decisions and improve performance
• Awareness of digital security, privacy-by-design, and governance considerations

• Awareness of emerging technologies such as AI, automation, or data-enabled solutions

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Daylight Women’s Day Centre is an exciting new service providing a place of safety and support for women who are long term rough sleepers in London. We want to reach women who have experienced abuse, mental illness, addiction, poor physical health, unclear immigration status and homelessness.  Our support will improve their health and wellbeing and enable them to move away from the streets.

Daylight has been designed based on findings from the CHAIN rough sleeping data for London and the Women’s Rough Sleeping Census.  This evidence highlights the importance of single gender services for women who hide from mainstream provision dominated by men.  Daylight will reflect the Connection Theory of Change, building relationships of trust with people who have no confidence in most health and social care services.  Therefore Trauma Informed Care lies at the heart of everything we do.

You will manage a team of staff and volunteers to set up, pilot and deliver this vital new service in a central London location.  The service will include a combination of practical facilities such as showers and a laundry, health and wellbeing resources to minimise the harm associated with rough sleeping and support to move into accommodation.  We may develop additional aspects to the service as resources become available.

Through a compassionate and proactive management style, you will build a proactive, high performing team who are passionate about supporting very vulnerable women away from the streets.  You will enable creativity, and professional curiosity, strengthen resilience, and team well-being to meet the different needs and aspirations of the people we support.  You will have a strong knowledge of women’s services, housing options, health inclusion approaches and social care entitlements. 

You will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.

Salary: £44,181 - £50,461 (Scale 29-35)
Closing Date: Wednesday 12th August
Interview Date: Wednesday 26th August

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer