Head of supporter experience jobs

As Digital Marketing Officer at Crimestoppers, you’ll help bring powerful campaigns to life through engaging digital content, social media and short‑form video. Working across Crimestoppers and our youth service, Fearless, you’ll play a hands‑on role in planning, creating and sharing content that encourages people to speak up and stop crime completely anonymously. This is a fast‑paced, creative role where you’ll build your digital skills, collaborate with passionate colleagues and young people, often feature on camera, and see the real‑world impact of your work from day one.

This role would suit someone who is creative and curious, enjoys making digital content, feels comfortable learning by doing, and is keen to start or develop a career in digital media.

You'll find the full job pack along with this add; please have a read before submitting a CV and covering letter.

1 year FTC | Head office based | £27,818 | Basic DBS required

Ability Housing is a not-for-profit organisation dedicated to providing high-quality, accessible, and sustainable homes for people who need them. We focus on enabling independence and improving quality of life, and we are proud of the positive impact our properties have in communities across the South of England.

As we continue to invest in and maintain safe, modern, and energy-efficient homes, we are looking for a skilled Building Surveyor to join our friendly and purpose-driven team.

The Role

As a Building Surveyor at Ability Housing, you’ll play a key part in managing the condition, safety, and ongoing improvement of our property portfolio.
You will:

• Carry out property inspections, stock condition surveys, and diagnostic assessments
• Produce clear technical reports and specifications for repairs, planned works, and adaptations
• Manage contractors, oversee works on site, and ensure compliance with regulations and internal standards
• Support residents by resolving property issues and providing professional advice
• Contribute to planned maintenance programmes and sustainability initiatives
• Ensure health and safety, compliance, and quality assurance across all projects
• Ensure expedient and cost effective Void turn around

This is a fantastic opportunity for someone who enjoys a mix of technical work, problem-solving, and making a genuine difference to residents’ lives.

About You

• We’re looking for someone who is:#
• Professionally qualified or working towards a relevant surveying qualification (e.g., RICS, CIOB)
• Experienced in property maintenance, building surveying, or construction within social housing or a similar environment
• Confident producing technical specifications, reports, and costings
• Knowledgeable in building pathology, construction legislation, and health & safety
• Customer-focused, organised, and able to manage multiple priorities
• A strong communicator who works well with colleagues, contractors, and residents
• A full driving licence is essential, as frequent travel between sites will be required.

What We Offer

• Competitive salary and generous benefits package
• 25+ days annual leave plus bank holidays
• Flexible working arrangements
• Pension scheme
• Training and professional development support
• A supportive, inclusive, and values-led working culture
• The chance to make a real difference every day

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Housing Operations Manager to play a pivotal role in overseeing our supported housing delivery.

The role

As Housing Operations Manager you will oversee both the ongoing supported housing operations and be tasked to bring improvement and consistency of delivery. We have a vision to grow our women’s housing provision over the next five years and this role will be key in developing an impacting and financially sustainable supported housing model.

The focus of the role includes:

• Building high quality, financially sustainable and well-led housing communities
• Ensuring smooth daily running of Keychange supported housing operations, led by sector compliance
• Managing community managers and building relationships for collaborative impact with internal and external stakeholders
• Building a model of support for housing to increase best practice and consistency
• Creating partnerships with other organisations to enable the delivery of support
• Contributing to a hard-working, open and transparent culture which supports continuous improvement
• Liaising with local authorities and statutory agencies to ensure the appropriate interactions with communities

This is a management role with real impact – both within Keychange and in the lives of people we support.

About you

We are looking for a values-led manager who brings:

• Experience in managing supported housing provisions, with good knowledge of Supported Housing and Ofsted regulations and sector best practice
• Experience of managing people, providing leadership and empowering development to a team delivering housing support
• Proven ability to build positive relationships effectively with internal stakeholders, external partner agencies and local authorities
• Proven ability to manage multiple priorities and find solutions to operational challenges
• Ability to travel up to 40 days per year
• Sympathetic to Keychange’s Christian values, vision and mission

You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply.  Please note that we will be interviewing on a rolling basis and reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.

About RSBC

The Royal Society for Blind Children (RSBC) believes that every blind young person should have the chance to live life without limits. We work with children, young people and their families to provide specialist education, practical support and life‑changing opportunities.

About the role

We are looking for a tenacious and curious Data & Insight Analyst. This role is at the heart of how we use data to drive change. You’ll own our approach to data, insight and reporting across fundraising and services, making sure our systems work brilliantly, our data is trusted, and our reporting actually gets used.

In this role you’ll turn information into actionable insight; spotlighting how our supporters engage with us, how our services make a difference, and where we can do better. Your work will help us make smarter decisions, provide better supporter experiences, and ensure stronger outcomes for blind children and young people.

This is a varied role that will require both hands‑on day-to-day data crunching alongside organisation‑wide collaboration and continuous improvement. If that sounds up your street, we’d love to hear from you.

About you

You will be highly organised, analytical and improvement‑focused, with confidence to work across teams and explain complex stuff simply. You will have:

• Solid experience of end‑to‑end database management
• Excellent data analysis and interpretation skills
• The ability to produce visual reports, dashboards and reports, using data from different sources
• Strong problem‑solving and troubleshooting skills
• Outstanding attention to detail and commitment to data quality
• Great communication skills
• Most importantly, you will share RSBC’s commitment to supporting blind and partially sighted children and young people to live a life without limits

 Why work for us?

• Flexible and hybrid working
• The opportunity to shape how data and insight are used across the organisation
• A values‑driven organisation with a clear purpose and impact
• Other benefits include an Employee Assistance Program, Perkbox and a 3% contribution towards your pension

Key responsibilities

 Data management & systems

• Act as the primary system administrator for RSBC’s key databases
• Maintain high standards of data accuracy, hygiene and documentation
• Manage user permissions and secure access in line with data protection requirements
• Oversee integrations, imports, exports and API connections
• Lead on troubleshooting, system development and liaison with external providers
• Conduct routine data quality checks, audits, cleansing and deduplication
• Support month-end reconciliation, in collaboration with the Finance team
• Maintain accurate consent records and ensure regulatory compliance
• Advise colleagues on best practice and ethical data use

Insight & reporting

• Produce regular insight reports for teams across the organisation
• Develop KPI dashboards and visualisations to support decision‑making
• Analyse fundraising data including supporter behaviour, retention, conversion and lifetime value
• Analyse service delivery data including demographics, reach and outcomes
• Support impact measurement and reporting for funders
• Design, analyse and interpret surveys and evaluation data
• Proactively identify and communicate actionable insights

Development & improvement

• Identify opportunities to improve systems, workflows, automation and reporting
• Lead development projects to enhance how RSBC uses data
• Explore opportunities to build a ‘single customer view’ across platforms

Communications Manager 

About the role

We are looking for an experienced Communications Manager to help bring our mission and impact to life.

Reporting to the Head of Communications & Transformation, you’ll lead on high-quality, engaging communications that support our programmes, partnerships and organisational goals.

Key responsibilities include:

• Developing and delivering social media content and managing day-to-day channels
• Producing compelling written, visual and video content, including impact case studies
• Copywriting for our website, email campaigns and publications
• Delivering internal communications to support colleague engagement
• Supporting stakeholder communications and marketing campaigns
• Developing and implementing brand assets 

About you

You’ll be an experienced communications professional, comfortable working in a fast-paced environment and managing multiple priorities. You’ll bring creativity, strong organisational skills and a passion for social impact.

Essential experience includes:

• Experince of working in an internal communications-based role
• Excellent planning and project management skills
• Strong writing, editing and visual content skills
• Experience managing social media channels
• Video editing skills (Adobe Premiere Pro)
• Experience using Adobe Creative Suite (InDesign, Illustrator, Photoshop)
• Experience with email platforms such as Campaign Monitor (or similar)

For full details of the role and our rewards and benefits package, please view the candidate pack.

How to apply

Please apply via CharityJob with your CV and a cover letter.

Closing date for applications: Tuesday 5 May at 9am
Interviews: Interviews are intended to take place week commencing 18 May

We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Middlesbrough.

Location – This role is both community-based in Middlesbrough, with the ability to work from home as agreed with your manager. There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Stoke-On-Trent and Scotland) or travel to our London office.  

Salary – Up to £35,000 DOE 

Employment Type – Permanent

Team – Communications team

About you

We are looking for someone who can demonstrate the following: 

• Significant experience in a communications role, including experience with copywriting and content creation. 
• Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms.
• Empathy, cultural awareness, and sensitivity when communicating with and about communities whose voices and experiences are often underrepresented, including those with English as an additional language or limited literacy in English.
• The ability to clearly demonstrate our impact and inspire collaboration among our partners and stakeholders by sharing compelling and meaningful stories.
• Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges. 
• Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva. 

About the role

The responsibilities of this role include: 

• Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities. 
• Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement.
• Support effective communications with stakeholders across sectors including community, health, education and local organisations. 
• Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials. 
• Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives. 

About us

Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.
 

Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities. 

About our benefits

• Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST. 
• 25 annual leave days per year plus bank holidays.
• £100 contribution towards your professional body membership.

Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK. 

To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Friday 8th May 2026.

Who we are

Hospice at Home’s skilled team of Registered Nurses and Healthcare Assistants provide our exceptional core services of palliative and end of life care and support people in their last year of life also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria

Job Summary
We are seeking a dynamic and experienced Major Gifts & Individual Giving Lead to join our fundraising team.

This role leads the operational development of Hospice at Home Carlisle and North Lakeland’s Major Gifts, Individual Giving and Legacy programmes, and support in the development of Trust & Foundation applications.

As a new area of focus for the organisation, the postholder will be responsible for designing, launching and growing a full supporter journey for individual donors—from regular giving through to mid‑value, major gifts and Legacy giving. They will build and manage a strong pipeline of donors and prospects, cultivating long‑term philanthropic support for the charity.

The role also carries responsibility for developing strategic corporate partnerships with a focus on Corporate Social Responsibility (CSR), Environmental, Social and Governance (ESG) alignment, and values‑led partnerships that deliver sustainable mutual benefit.

They will drive the charity’s communications and supporter experience. Working with the wider fundraising team, the postholder will help design and deliver a communications plan, oversee development of social media, maintain website content, and produce print and digital materials to support fundraising and raise awareness of fundraising opportunities.

Key Responsibilities

• Lead Individual Giving, major donor, legacy and Trust & Foundation income streams.
• Develop and steward high‑value supporter and corporate relationships aligned to charity values and ESG.
• Produce compelling fundraising communications, proposals and impact reporting.
• Use insight and performance data to drive income growth and supporter engagement.
• Line manage fundraising operations and ensure effective systems, reporting and compliance.
• Work collaboratively across the organisation to deliver integrated campaigns and strong supporter journeys.
• Act as a professional ambassador, building relationships within the community and with partners.

Essential Requirements

• Degree‑level qualification (or equivalent experience) and GCSE English and Maths (or equivalent)
• Significant experience delivering major donor, individual giving, legacy and/or corporate fundraising, with a track record of securing substantial or multi‑year income
• Proven ability to develop and deliver fundraising strategies, programmes and compelling cases for support
• Excellent relationship‑building, communication and presentation skills, including handling sensitive conversations
• Strong analytical capability, using data, insight and CRM systems to inform decisions and improve performance
• Confident, creative and persuasive storyteller across written and verbal communications
• Experience building new programmes and partnerships, including CSR/ESG‑aligned corporates
• Ability to manage people, priorities and multiple deadlines effectively
• Strategic, detail‑focused, proactive and resilient, with a strong values‑led and supporter‑centred approach
• Sound knowledge of fundraising regulation, GDPR and best practice
• Full UK driving licence, access to a vehicle, and willingness to work occasional evenings/weekends

Desirable

• CIOF Certificate/Diploma or specialist fundraising training
• Communications or marketing experience
• Experience within the charity, hospice or healthcare sector

Our offer to you:

• Salary £28, 645.50 - 37.5 hours per week
• Contributory pension scheme
• 25 days annual leave plus Bank Holidays
• Annual leave purchase scheme
• Enhanced Employee Assistance Programme (EAP) covering you and your immediate family over 18
• Learning & Development opportunities
• Volunteer ‘Give a Day’
• Mileage allowance
• Free onsite parking at Head Office
• Cycle to work scheme
• Flexible Working and Family friendly policies and procedures
• Staff complementary therapy days
• Onsite (head office) employee counselling
• Wellbeing focus including specialist wellbeing room
• REAL job satisfaction – knowing that your work means something and your contributions matter

How to apply:

For acopy of the full Job Description and Person Specification please contact us.

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we recognise that different thoughts, circumstances and experiences help us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your current CV including full work history and a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us before 23:00 Wednesday 20 May 2026.

This job advertisement may close earlier than the stated deadline if exceptional candidates are identified earlier in the process, so we encourage all interested applicants to submit their applications as soon as possible.

Interviews will be held in person in two stages at Valley Court, Dalston, Cumbria - 1st stage interviews will be held on Thursday 28 May 2026 and 2nd stage interviews will be held on Friday 05 June 2026. Pre-screening calls will take place where there are a high number of quality applications.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service check (DBS) and Right to Work.

10GM is a partnership that supports the voluntary, community and social enterprise (VCSE) sector right across Greater Manchester. It brings together four local infrastructure organisations — Action Together, Bolton CVS, Manchester Community Central and Salford CVS — who work closely together to champion local voluntary and community action and social enterprise, helping communities thrive across the city‑region.

While this role is based at Action Together, you’ll be working as part of the wider 10GM team, contributing to work that has a Greater Manchester–wide focus and impact across all ten boroughs

GM Partnerships and Delivery Manager- Spaces of Hope and Connection 

The role

Thanks to National Lottery players, 10GM, on behalf of Greater Manchester Live Well, will receive £16.5 million over four years from The National Lottery Community Fund, the UK’s largest community funder.

This investment in Live Well Spaces of Hope and Connection will create a network of 100+ inclusive, community-led and owned spaces across Greater Manchester where people can meet, belong and find everyday support.

The Partnership and Delivery Manager plays a key role in translating the programme’s mission and values into meaningful change for communities, working with partners to enable inclusive, adaptive and community‑led delivery. Supporting the Head of Programmes, the role focuses on strengthening collaboration, nurturing trusted relationships, and maintaining a clear, connected view across workstreams and places.

You will convene partnership and learning spaces, surface opportunities and challenges early, and support partners to work in ways that build long‑term community power. Working closely with the Head of Programme, you will support coordinated problem‑solving, shared learning and innovation, creating an environment where partners feel supported to test, adapt and grow.

You will also help capture and share what is working- developing accessible learning and impact products that highlight community insight, stories of change and emerging systems shifts, to inspire partners and influence wider practice.

The ideal candidate

We are looking for a relational and values‑led professional with experience convening partnerships and facilitating inclusive spaces that support collaboration and shared action. You are able to build trust across diverse partners and communities, navigate power with care and confidence, and are committed to equity, community leadership and social justice.

You will bring experience working in or alongside the VCSE, with strong organisational and communication skills, able to coordinate activity across partners and turn learning and evidence into clear updates and compelling stories of change. You are someone who is comfortable with ambiguity, takes a reflective, learning‑led approach, and works collaboratively to support partners to deliver and grow.

Equality, Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:

• A disabled person and/or
• A member of a community experiencing racial inequality 

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work

We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK

Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

About Red Sky Foundation 

We’re a Sunderland-born charity with a big heart and a national mission: saving lives and giving hope to children and families affected by heart conditions. From installing defibrillators in local communities to funding specialist equipment and care, we’re powered by people, partnerships and passion. 

We’ve built a strong presence in the North East – now we’re looking for someone who can strengthen our community connections and take our fundraising activity to the next level. 

Join Us at an Exciting Time of Growth! 

Are you a people person, passionate about building strong relationships and making a real difference in our local community? 

We’re looking for a warm, proactive and highly organised Community Fundraiser to strengthen the Red Sky Foundation team. This is a brilliant opportunity for someone who thrives on connecting with people, supporting grassroots initiatives, and helping passionate individuals turn their energy into fundraising success. 

As our Community Fundraiser, you’ll be the first point of contact for individuals, schools and clubs who want to support Red Sky Foundation. You’ll nurture and guide fundraisers from their first idea through to celebrating their success – making sure they feel valued every step of the way. 

What You’ll Be Doing 

• Building strong, lasting relationships with community event organisers and supporters. 

• Managing the calendar of fundraising events, ensuring every supporter feels appreciated and supported. This will include attendance at some events so you must be comfortable working weekends and some evenings 

• Managing inbound enquiries via phone, email and social media, providing professional and friendly responses. 

• Following up with all community fundraisers post-event – thanking them and encouraging continued support. 

• Networking across the North East to increase Red Sky Foundation’s visibility. 

• All staff assist in planning and preparation of events and provide on-the-day support to ensure they run smoothly. 

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to age well in Wandsworth.

Our charity is growing and we are now seeking a calm, professional and organised Finance Assistant for our Head Office to help our small team become even more efficient in serving older residents in the borough. 

Join Homeless Oxfordshire as our Events & Community Fundraiser and help bring inspiring events to life while supporting amazing community fundraisers. You’ll plan and deliver key events, from challenges like the Oxford Half Marathon to flagship events like Race Across Oxfordshire. You’ll build strong relationships with schools, faith groups, local organisations, and community groups, supporting them to raise vital funds and awareness.

If you love connecting with people in your community and making a real impact, we’d can’t wait to hear from you!

Main Purpose Of The Job:

The Events and Community Fundraiserwill take responsibility for the planning and delivery of Homeless Oxfordshire’s events and third party events, and provide exceptional care to our community fundraisers. Working closely with the Community Fundraising Manager and Partnerships Fundraising Manager and the wider Fundraising and Communiations team, they will plan and run a calendar of events to engage our community and corporate supporters, as well as the general public, with the aim of raising money for and awareness Homeless Oxfordshire.

They will work with the Community Fundraising Manager to develop and build relationships with community and corporate supporters, and give talks to community groups (schools, faith groups, local organisations etc.) to encourage their support for the charity.

Main Areas Of Responsibility:

Events Planning And Delivery

· Oversee planning and delivery of our community and corporate events including the Golf Day, Race Across Oxfordshire, the Business Breakfast, HOxStock, and the Thank You event.

· Liaise with venues, suppliers and contractors to ensure all events are well planned and professionally run.

· Manage all event communications, from invitations, registration, to event day and follow up, ensuring an excellent support journey throughout.

· Support the Community Fundraising Manger on third party events, including Homeless Oxfordshire’s participation in the Oxford Half Marathon, the London Marathon, London to Brighton bike ride and other challenge events.

· Manage and plan event day activity at third party challenge events.

· Support community groups who are running their own “in aid of” events for Homeless Oxfordshire, providing materials and promotion and attending events where appropriate.

· Ensure timely communications and stewardship of all challenge event participants.

Community Fundraising

· Support the Community Fundraising Manager to research and identify community fundraising prospects, and deliver communications and approaches to engage schools, colleges, faith groups and other community organisations.

· Give talks to community groups (schools, faith groups, local organisations etc.) to encourage their support for the charity and represent Homeless Oxfordshire at community fundraising events.

· Support the Partnership Fundraising Manager to steward employee fundraising activities e.g. bake sales, Giftmas collections etc.

· Work with HR and the Community Fundraising Manager to recruit and manage Community Fundraising Volunteers who can give talks to community groups.

· Work with the Community Fundraising Manager and Marketing and Communications Manager to develop presentations and resources to enable volunteers to represent Homeless Oxfordshire at community events.

· Oversee the administration linked to community fundraisers, including updating the database with communications and monitoring and managing fundraising materials.

· Support community fundraisers to use and register on third party platforms e.g. JustGiving, Enthuse, providing encouragement and tips for securing sponsorship and funding.

· Ensure timely and professional communication and interaction with community supporters, and prompt thanking of fundraisers and donors.

· Take responsibility for responding to/redirecting all emails to the shared fundraising inbox.

· Undertake other relevant duties, supporting the Fundraising and Communications team as required.

General Duties:

• Compliance with Homeless Oxfordshire’s policies and procedures.

• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

• Contribute to the work of the broader team.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

• Be prepared to work evenings and weekends, as the job reasonably demands. Time off in lieu will be given.

Key Internal Working Relationships:

· Community Fundraising Manager, Partnerships Fundraising Manager, and Fundraising and Communications Team.

· CEO and Senior Management Team.

· Support Staff and Resident Engagement Team.

Key External Working Relationships:

· Schools, colleges, and universities.

· Local faith groups.

· Other community groups, e.g. Women’s Institute, Guides, Scouts etc.

· Challenge event participants.

· Third party event organisers and fundraising platforms e.g. JustGiving.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.

About the Role

We are looking for a highly organised, proactive and detail‑driven Executive Support & Project Manager who will provide exceptional support to the CEO and Senior Leadership Team (SLT). This role combines high‑quality executive assistance, governance support, and confident project coordination to ensure the smooth running of organisational priorities.

The Executive Support & Project Manager will manage key administrative, governance and operational processes, support organisation‑wide planning cycles, and coordinate projects and workstreams across the Charity.

How to Apply

Please head to your website to read the full job profile and then submit your CV and cover letter through our recruitment system by 9am on 11th May 2026. 

Interviews will take place on 20th May 2026 and will be in person in our North London centre.

If you require any reasonable adjustments or alterations for the application and recruitment

processes, please contact us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

Design and Brand Coordinator

Hours: 35 hours per week, Monday to Friday, generally 9am to 5pm with occasional evening or weekend work if required.

Salary: £26,680 to £29,442 per annum (subject to skills and experience)

Contract: Permanent

Location: Head Office, Centrum, Norwich Research Park.  Work from other Big C premises or public events may be required from time to time.

We have a unique and exciting opportunity for a creative and innovative individual to join the Big C team as our Design and Brand Coordinator.

This is a role where your creativity will have real purpose. You’ll take the lead on creating engaging visual content that connects with our supporters, volunteers, service users, and healthcare and research communities. As the key guardian of the Big C brand, you’ll ensure our established visual identity is applied consistently and effectively, while focusing on delivering creative assets that are both compelling and fit for purpose. Working as part of our Fundraising, Marketing & Communications team, you’ll help ensure everything we produce is visually strong, cohesive, and delivered to a high standard.

About the role

If you’re someone who loves turning ideas into eye-catching, meaningful design, this could be the perfect role for you.

As our Design and Brand Coordinator, you’ll be at the heart of how Big C shows up visually - creating compelling content that captures attention, tells stories and inspires action. From campaign concepts to everyday materials, you’ll have the opportunity to make a real impact through your work, while keeping our brand looking sharp, consistent and instantly recognisable.

Key responsibilities:

• Lead the design and production of marketing collateral, ensuring all output aligns with brand values and audience needs
• Provide expert advice and guidance to colleagues on design approaches, formats and brand application
• Interpret and manage design briefs, ensuring clear objectives, deliverables, deadlines and target audiences
• Deliver creative projects to a high standard, on time and within scope, using strong creative judgment and problem-solving skills
• Lead on interior branding projects across the charity’s estate, including design, styling, signage and stakeholder coordination
• Coordinate and deliver creative assets across campaigns and channels, working collaboratively with the wider team

If you are reading this from our website, you will be able to access and download the full job description for this role here: Design and Brand Coordinator.

For an accessible version of this job description, please access here: Design and Brand Coordinator – Accessible Version.

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Why Big C?

We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.

Our benefits include:

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Wellbeing support including a Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Hybrid working with some flexibility in hours
• Opportunities for professional development

If you share these values and want to make a real difference, we’d love to hear from you.

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.

About The Role

We’re seeking a dynamic individual to support Medair UK’s engagement with trusts and foundations in the United Kingdom. Over the last 5 years income from trusts and foundations has gone from strength to strength increasing by 230% and the successful candidate will be part of the small team responsible for increasing this key area of funding. You will be an integral part of this growing Christian charity. You will enable support for the life-saving work Medair delivers to some of the world’s most vulnerable people by driving forward our relationships with UK trusts and foundations.

About You 

You will be a positive and solution focused fundraiser, ready to take initiative and embrace challenging targets. Ideally you will have experience in growing income from trust and foundations from both longstanding and new potential partners, or be able to demonstrate highly relevant transferable experience. You will be capable of compiling strong fundraising proposals; produce high quality reports; partner with financial colleagues in preparing complex budgets and financial reports. A compelling written communicator, you will have a keen understanding of the humanitarian sector, and of what motivates trusts and foundations to support this work. 

Key Activity Areas  

Lead Generation  

• Be responsible for account management of caseload of mid-range Trusts & Foundations.

• Work collaboratively with the Engagement Manager, Engagement Support Officer and volunteers in the identification, approach and management of UK Trusts and Foundations.  

• Regularly research and review opportunities for building potential relationships with prospective Trusts and Foundations and progressing relationships and applications with them through compelling communications. 

• Work with existing networks and contacts to identify and approach potential trusts and foundations and develop relationships with key decision makers there 

• Identify and pursue opportunities to increase income from existing Trust and Foundation relationships 

Communications and Management  

• Work towards an agreed target each year of engaged trusts and related income, both restricted project and unrestricted funds.

• Write compelling cases for support and proposals in order to secure grants 

• Effectively work with internal contacts throughout the global Medair organisation in the preparation of approved proposals, reports and supporting financial and impact information 

• Manage Medair’s engagement plan, initiating and delivering creative touchpoints throughout the year for all of Medair’s trust and foundation partners, as well as building relationships with trustees and representatives through video, online meetings, events and face-2-face opportunities 

Planning, monitoring and pipeline management  

• Maintain a good record of the application pipeline and CRM (salesforce), monitoring application output, income targets, fund allocations and reporting deadlines.

• Ensuring all grants from trusts and foundations are correctly allocated to Medair programmes, with the appropriate grant card on Medair’s project management platform and maintaining good contact with country programmes and finance partners throughout the lifecycle of Medair UK co-funded projects.

Internal Liaison  

• Liaise with Medair’s Heads of Country Programmes, Country Directors and Communications Officers in order to gather information and data for the purposes of applying and reporting to funders 

• Work collaboratively with finance colleagues in the preparation and approval of budgets and reports.

• Foster dynamic and mutually beneficial relationships with other fundraisers within Medair international and the affiliate offices, readily sharing proposals, reports and information.