Health data manager jobs

The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, to ensure a first-class supporter experience.

The Supporter Relations Officer is responsible for delivering essential supporter engagement activities, ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. The post holder is the first escalation point for the Executives when dealing with more complex enquiries, using the experience to support on the job training at delivering an excellent supporter experience.

Key Responsibilities:

Supporter Enquiry Management

· Act as the first escalation point for Executives with complex enquiries, helping to troubleshoot the enquiry in a suitable timely manner and ensuring the delivery of a warm and positive response for the supporter.

· Support the team Executives with inbound enquiries by telephone, email, post and social media, ensuring the highest standard of responses and covering absences on occasion.

· Promote fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.

· Ensure all campaign briefings are delivered to the team to equip them for enquiry handling.

· Delivery of the promotion of and supporting supporters in the best practice in ‘in aid of’ fundraising policies.  

Supporter Stewardship

· Delivery of outbound thanking and stewardship programmes.

· Assist the Senior Officer in ensuring effective management regions at specified levels, to ensure appropriate stewardship.

· Working alongside the Executives on the delivery of the Tiering and Triage system and supporting the Senior Officer in making decisions on supporters requiring manual intervention to tier. And input into reviews of the tiering system to ensure it is fit for purpose and is offering the supporter the best stewardship journey. 

· Support the Senior Officer in managing the supporter follow‑up process to ensure funds are received promptly and accurately. 

· Responsible for ensuring the quality of our Thanking processes and content are to the highest standards.

· Collaborate with key stakeholders and teams – Relationship Fundraising, Mass Participation and Sporting Events, In Memory and Individual Giving, ensuring that supporters are given the best level of stewardship. 

Knowledge, skills and experience needed:

· Experience of working in a customer facing role within an office environment.

· Experience of handling complaints and queries.

· Enthusiasm for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Excellent written and spoken communication skills.

· Excellent CRM/database management skills.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· A professional and hard-working team player with a positive and collaborative work ethic.

· Outgoing, enthusiastic and able to remain calm under pressure

Additional Information:

Ways of working:

As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th May 2006, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

The Charity and Our Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. 

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.   

Role Mission. 

To be an integral part of the delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. 

This is a hands-on, and vital role within a brand new team. You’ll be the first step in ensuring that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support. 

The key responsibilities of this role are:  

Service Design & Delivery  

Working closely with the Head of START, contribute to the planning and rollout of the START Programme  

In many cases be the first port of call for Scotty’s families, and be a welcoming and inclusive contact for all those families

Implement the new service model, workflows, triage process and beneficiary journey 

Ensure the service you deliver is trauma-informed, inclusive, and responsive to beneficiary feedback 

Manage your own caseload with support from Head of START programme 

Team Leadership & Development  

Once your experience has grown, provide peer support to any further caseworkers joining the team in 2027 and beyond (depending on demand) 

Ensure an ongoing focus on your own learning and development, always creating space for reflective practice  

Ensure that you live the culture that reflects The Scotty’s Way and encourages your own personal growth

 Be an active part of the wider Families team contributing to Daily Huddles and team plans and objectives 

Collaboration & Partnership  

Build and maintain, alongside the Head of START strong referral pathways with external organisations (military & non-military charities, NHS, social care) 

Build your expertise on navigating entitlements for the bereaved community to ensure that Scotty’s families receive the best possible support. 

Work collaboratively with other Programme teams to ensure consistency, shared learning & efficient internal referrals 

Monitoring & Evaluation  

Ensure that you are reporting consistently on beneficiary engagement, support outcomes, and follow-up actions 

Work with your direct support to use evidence and insights gathered to adapt and improve the service over time 

Ensure CRM records are complete, accurate, so they can be used to inform delivery decisions  

Contribution to Charity-Wide Goals  

Feed into cross-functional projects including Outreach, Fundraising, and Strategy 

Act as a representative of Scotty’s at sector events or external meetings where appropriate 

Support content development by sharing anonymised stories, insights, and themes  

The 30-day goals for this role are: 

Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction. 

Worked closely with the Head of START and other programme Heads to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.  

Become familiar with the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.  

The 60-day goals for this role are: 

Built confidence and knowledge around the START programme aims and objectives, and the needs of Scotty families.  

Supported the Head of START to implement the new casework programme and beneficiary journeys.   

Built understanding of the processes that are in place to monitor the outcomes and impact of the new START Programme. 

Contributed to the design of a light CRM for initial use in START casework.   

Supported the development of and started to build understanding of the necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.   

Started the training plan for new START caseworkers.  

The 90-day goals for this role are: 

Supported the launch of the new START Programme alongside Scotty’s team members.   

Welcomed the first families to Casework following the processes and framework that the Head of START has implemented.   

Worked with the Head of START to set a clear plan for the remainder of 2026 and beyond for the START programme, establishing it as a quality Scotty’s service for families.  

Starting to provide outcomes and data that enable the programme’s outcomes to be evidenced. 

About You: 

Must-Have 

Experience in service delivery, casework, and personalised support services 

Ability to work independently and manage a busy, varied caseload 

A compassionate and person-centred approach to casework 

Excellent organisational and communication skills 

A clear understanding of safeguarding vulnerable adults 

Nice-to-Have  

Familiarity with military family life or bereavement support 

Background in information, advice and guidance within the charity or statutory sector 

An understanding of the importance of service co-design with users or lived experience groups 

Additional Information

The role will require some evening or weekend work

Enhanced DBS check required

Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

Families Come First

Everyone a Supporter, Every Supporter a VIP

Love What You Do

Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for an interview. 

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Are you committed to supporting rough sleepers in finding their way back to stability? As a Reconnection Worker, you will play a vital role in helping individuals temporarily placed in the South-East London sub-region reconnect with their local area and access the services they need to resettle successfully. 

We're growing our amazing team and looking to recruit another fabulous person staff who wants to work alongside people as they reconnect with their pathway out of homelessness.

The Organisation

The 999 Club is a dynamic local charity in Deptford working to end homelessness, one person at a time. If you share our desire to encourage and support people to take personal responsibility for making positive changes in their lives and you want to be part of a service providing opportunities, developing talents and helping to build confidence and self-esteem then come and work with us.

The Reconnection Team

Working alongside the Sub Regional Rough Sleeping Team as part of an evolving pilot scheme the Reconnection Team work with people who are rough sleeping or placed in temporary ‘off the street’ accommodation by Outreach Workers across six London boroughs. Providing information, advocacy and practical, person-centred support they empower clients to take the necessary steps toward resettlement, enabling them to reconnect with their local area and access the services they need to resettle successfully.

The Role

The role involves working both independently and collaboratively as part of a team, ensuring the effective delivery of services tailored to each individual’s circumstances. Based at the 999 Club but travelling throughout Southeast London, you’ll work with a dynamic team dedicated to ending homelessness and making a tangible difference in people’s lives

This role is part of a pilot scheme being run by the Southeast London Sub-Regional Rough Sleeping Coordinator and provides the opportunity to work in different settings alongside teams from several other organisations from the third sector as well as voluntary and statutory services.

Who We’re Looking For

We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a no- nonsense, positive attitude and are looking to make a difference in their community.

Why You Should Apply

This is a really exciting opportunity to join the team as we evolve service delivery, creating clear pathways for people who have different journeys to travel out of homelessness.  If you’re passionate about empowering individuals and have the skills to navigate complex situations with compassion and professionalism, we want to hear from you.

In return we can offer the opportunity to work with a fantastic, inclusive, empowering and respectful team, making a difference to people’s lives.

The post is for an initial period of 12 months working full time, 37.5 hours, Monday to Friday. Start and finish times are flexible, 08:00h-18:00h with core hours between 10:00h-16:00h.

Closing Date 18th May 2026

Interview Date Tuesday 02nd June 2026 - interviews will be in person, on site.

Following the growth of the Income Generation team Severn Hospice is expanding.

Severn Hospice is a leading regional charity providing compassionate care for people living with incurable illness across Shropshire, Telford & Wrekin, and Mid Wales. We are looking for an experienced, compassionate and motivated fundraiser to help grow our Individual Giving programme, a vital source of income that enables us to continue delivering our caring services.

As Senior Individual Giving Fundraiser, you will play a key role in shaping and delivering fundraising activity that inspires supporters and maximises engagement, income and lifetime value.

Leading a diverse portfolio including regular giving, appeals, in memoriam gifts, funeral donations and general donations, you will use insight-led planning and thoughtful communication to engage supporters, build lasting and meaningful relationships and encourage long-term giving.

Working closely with colleagues across the income generation and communications teams, you will develop campaigns, initiatives and supporter journeys that make new and existing supporters feel valued, informed and inspired by the difference they make.

This role combines strategic oversight with hands-on delivery. You will manage budgets, plan and monitor campaigns, evaluate performance, and ensure compliance with all relevant regulatory and best practice standards. You will also line-manage the Legacy Fundraiser, supporting the development of legacy income as part of the wider Individual Giving programme.

Severn Hospice is a wonderfully rewarding place to work. If you are an experienced, creative and relationship-focused fundraiser with a passion for supporting your local community, we would love to hear from you.

The Role

In September 2024, National Numeracy launched a new ‘Schools & Families Programme’ to support primary schools to increase pupils’ confidence with numbers, positive feelings about maths, and awareness of the value of maths outside the classroom. The programme also works to improve parents’, carers’ and school staff’s own confidence with numbers and supporting children with their maths. The programme has been hugely successful and is growing rapidly, supporting over 400 schools each year.

National Numeracy are now looking to expand this work into secondary schools across the UK.

The Schools & Families Officer will support the Schools & Families Programme Manager in managing fast-paced activity across the UK, including helping to deliver online training directly to school staff, recruiting schools, and visiting selected schools to ensure the success of the programme. The Schools & Families Officer will also support with the design and delivery of the new programme in secondary schools.

We are looking for someone who can support with this dynamic activity, is flexible, able to manage their time effectively, and willing to adapt to the changing needs of the charity. National Numeracy has an office in Falmer, near Brighton, in East Sussex, but the expectation for this role is that you will be primarily based at home, travelling occasionally as needed across the UK.

Equality, Diversity & Inclusion

We recognise that there is more to do to improve diversity across our organisation and we are actively working to make meaningful, long‑term change. We are committed to building a workforce that better reflects the communities we serve and to removing barriers that may prevent people from different backgrounds from joining, progressing and thriving with us.

Through inclusive policies, flexible working, fair recruitment practices and ongoing learning, we aim to create a supportive environment where everyone feels valued, respected and able to do their best work.

We actively encourage applications from people from under‑represented and diverse backgrounds, as we know a more diverse workforce will strengthen our organisation and help us deliver our mission more effectively.

Barnardo's is seeking an empathetic and child led individual who can work within a dynamic and fast-paced environment using their strong organisational, communication and time management skills to support children in the secure estate.

This part-time position (Children's Rights and Advocacy Worker – Project Worker 2) is based within Oakhill Secure Training Centre, which accommodates children aged between 12-18 years, who are in custody, either sentenced or on remand.  Barnardo's refers to Young Offender Institutions (YOI) and Secure Training Centres (STC) as the ‘Secure Estate'.

Barnardo's is commissioned by the Ministry of Justice (MoJ) to provide an Independent Children's Rights and Advocacy (ICRAS) Service to children accommodated in a secure setting. The service is known to children as Barnardo's: Your Rights, Your Voice, and currently works within  four Young Offender Institutes,  one Secure Training Centre and one  Secure Children's home. The ICRAS service is child led and independent of the secure estate; our service is delivered within Oakhill STC to ensure children can freely access support for a range of issues linked to their needs, rights & experiences of custody, resettlement, and safeguarding.  As such this is a child-facing service, and at times involves lone working in the establishments, so we are seeking someone who can see the child, not the offence.

We hold ‘voice' at the heart of all we do, therefore we feel the role is best described by someone who is currently working in this sector: “The role is a Children's Rights and Advocacy role, which means it is our job to empower the children we work with and help them to understand that what they think, what they feel and what they want, really matters. We can speak on behalf of children to ensure their voice is heard and we also have the opportunity to help them to find the tools and confidence to raise their voices for themselves.  Advocacy and Children's Rights support is particularly crucial in the secure estate because children are away from home, family and champions, and also because children in secure estate are some of the most vulnerable children in society; they have often faced considerable adversity, disadvantage and discrimination prior to arriving into custody and they might not, therefore, be equipped with the skills needed to articulate their concerns. Through the work you do with a child such as  simply helping them make contact with friends or family on the outside, to helping them with concerns they may have in relation todiscrimination, resettlement or safeguarding issues, you  may be the one person telling them that  they matter for the very first time.”

The position (Children's Rights and Advocacy Worker – Project Worker 2) is line managed by a Team Manager, reporting to an off-site manager. The post holder will need to be able to work autonomously, working to the requirements of the contract and the regime of the STC. The secure estate is a highly structured environment; as a Barnardo's service we deliver independent advocacy and support for a range of issues, whilst still having to follow and adhere to this structure.

This role includes lone working in this challenging secure environment. It is, therefore, critical that the successful candidate can follow guidance and policy and is able to take proactive and individual responsibility to understand and access the service support mechanisms.  This role requires the worker to be onsite for their contracted hours, working remotely only for occasional training or meetings. The advocacy team work on a rota system with set hours each week, which includes weekends and bank holidays. Applicants should also be aware, that due to the nature of working within secure estate, the vetting and induction process can take several months to complete.

When completing your application please refer to your skills, knowledge and experience in relation to the Additional Information, Person Specification and Job Description document. This should be done with an understanding of the context of the service described, including advocacy and safeguarding.  

This is a part-time vacancy with 25.5 hours available per week.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

The Communications Lead will own GFO’s communications across both the organisation and OxFarmToFork, with a clear brief: to grow our reach, amplify the work of our network, and help translate what we do into income and impact. That means building and delivering a coherent annual comms plan, maintaining a consistent presence across our channels, and actively spotting the connections between GFO projects and OxFarmToFork that make for the strongest stories. 

You’ll shape how GFO presents itself externally and make sure our communications work hard for the organisation. 

The role is 0.4–0.5 FTE and can be worked flexibly across the week. We encourage interested candidates to discuss arrangements that suit their needs. The successful candidate will ideally be based within Oxfordshire and able to work from our Oxford office on Wednesdays, our team day. 

What You’ll Be Doing 

Communications Strategy and Planning 

• Develop and own GFO’s annual communications plan, covering both GFO and OxFarmToFork, with clear goals, audiences, channels, and success measures. 

• Advise the CEO and project leads on communications priorities and timing throughout the year. 

• Track and report on communications performance, using data to inform decisions about content, channels, and audience engagement. 

• Ensure comms plans meet funding requirements/deliverables for projects. 

Content and Channel Management 

• Write and publish content across GFO’s digital channels: social media (primarily Instagram, LinkedIn, and Facebook), the website, email newsletters, and blogs. 

• Manage the social media presence for both GFO and OxFarmToFork: planning content calendars, writing copy, scheduling posts, and responding to engagement. 

• Monitor and actively work to grow engagement metrics across key platforms, using platform analytics to understand what’s working and adjust accordingly. 

• Maintain and update GFO’s website, including campaign pages, news, and project updates. Basic CMS work; more significant design or development can be contracted out. 

• Write and distribute press releases and support media relations when opportunities arise. 

Project and Campaign Communications 

• Provide communications support for GFO campaigns across their full lifecycle, from initial promotion through to impact reporting – including the Great Big Green Lunch, the Pumpkin Festival, and the WISH initiative. 

• Develop audience-appropriate messaging for OxFarmToFork, aimed at potential producers, institutional buyers, and the wider public. 

• Support the production of funder reports and stakeholder updates by providing communications evidence and impact content. 

• Brief and manage external contractors for specialist design work as needed. 

Network and Stakeholder Communications 

• Support GFO’s member network communications, keeping network members informed, engaged, and connected to GFO’s work. 

• Help develop and maintain a CRM approach to stakeholder communications, ensuring key audiences receive timely and relevant updates. 

• Contribute to event communications, including invitations, programmes, and follow-up content for events such as the Food Summit and Annual Celebration. 

What You’ll Bring 

• Demonstrable experience in a communications role, with responsibility for content creation and channel management. 

• Strong writing skills across different formats and audiences: social media copy, newsletters, web content, and longer-form pieces. 

• A solid understanding of social media platforms and how to grow and sustain audience engagement, including use of platform analytics. 

• The ability to develop and deliver a communications plan, not just execute individual tasks. 

• Confidence with basic website maintenance using a standard CMS (e.g. WordPress or similar). 

• An organised, self-directed working style – comfortable managing a varied workload with limited day-to-day oversight. 

• Genuine interest in food sustainability, community development, or the social/environmental sector. 

Design skills aren’t essential – we can bring in contractors for specialist work. Experience with email marketing platforms, CRM systems, or SEO would be a bonus, as would a background in the charity or non-profit sector. 

We’re a small team and we value warmth, curiosity, and a collaborative approach. If you don’t tick every box but feel the role is a good fit, we’d still love to hear from you – particularly from candidates with a range of lived experiences.

We’re looking for an organised, proactive and community-minded Project Officer to join our small and supportive team. This is a genuinely varied role, spanning project delivery and network development as well as operational support for our growing OxFarmToFork food hub. It’s a great opportunity for someone who enjoys working across different kinds of tasks and wants to contribute to real change in the Oxfordshire food system. 

The role is 0.8 FTE and can be worked flexibly across the week. Full-time is available if preferred. We encourage interested candidates to discuss working arrangements that suit their needs. The successful candidate will ideally be based within Oxfordshire and able to work from our Oxford office on a Wednesday, our team day.

What You’ll Be Doing 

Project Support (approx. 1.5 days/week) 

Working closely with the Project and Comms Leads, you’ll support the delivery of GFO’s local projects and public-facing campaigns. This includes contributing to initiatives such as the Great Big Green Lunch, and the WISH initiative with our partners at Cherwell Collective, a groundbreaking project that empowers the community to build more sustainable daily habits, including reducing food waste. You’ll help coordinate activity, track progress, and make sure things run smoothly from planning through to delivery. 

Organisational Development (approx. 1.5 days/week) 

You’ll steward GFO’s member network, nurturing robust community and connections. This means attending events, visiting network members and community food groups, and making sure GFO remains well-connected and able to support the people and organisations it works with. 

You’ll also work with the CEO on opportunity horizon scanning: helping to identify income prospects, partnerships, and strategic developments relevant to GFO’s mission, and keeping track of these in a structured and accessible way. 

OxFarmToFork Operations (approx. 1 day/week) 

GFO hosts OxFarmToFork, an exciting local food project and the UK’s first regenerative B2B online marketplace, connecting agroecological growers with buyers in local institutions such as Oxford University colleges. You’ll provide the weekly operational backbone that keeps it running: managing the online marketplace platform (Tream), coordinating with producers and buyers around weekly market cycles and deliveries and supporting the onboarding of new producers and buyers. It’s hands-on work that sits at the heart of a genuinely innovative local food project. 

What You’ll Bring 

• Experience of project coordination or support, in any sector – non-profit, community, food, or otherwise. 

• Strong organisational skills and the ability to juggle a range of tasks. 

• Confidence engaging with a wide variety of people, from community food groups to institutional procurement teams. 

• A methodical approach to admin and data – comfortable with spreadsheets, invoicing processes, and keeping accurate records. 

• Good written and verbal communication skills, with the ability to share updates clearly and promptly. 

• A proactive mindset: you spot what needs doing and get on with it. 

• Genuine interest in food sustainability, community development, or the local food economy. 

We’re a small team and we value warmth, reliability, and a willingness to muck in. If you don’t tick every box above but feel the role is a good fit for your skills and experience, we’d still love to hear from you – particularly from candidates with a range of lived experiences. 

Barnardo's is seeking an empathetic and child led individual who can work within a dynamic and fast-paced environment using their strong organisational, communication and time management skills to support children in the secure estate.

This part-time position (Independent Children's Rights and Advocacy Worker – Project Worker 2) is based within HMYOI Werrington, which accommodates children aged between 15-18 years, who are in custody, either sentenced or on remand.  Barnardo's refers to Young Offender Institutions (YOI) and Secure Training Centres (STC) as the ‘Secure Estate'.

Barnardo's is commissioned by the Ministry of Justice (MoJ) to provide an Independent Children's Rights and Advocacy (ICRAS) Service to children accommodated in a secure setting. The service is known to children as Barnardo's: Your Rights, Your Voice, and currently works within  four Young Offender Institutes,  one Secure Training Centre.  The ICRAS service is child led and independent of the secure estate; our service is delivered within HMYOI Werrington to ensure children can freely access support for a range of issues linked to their needs, rights & experiences of custody, resettlement, and safeguarding.  As such this is a child-facing service, and at times involves lone working in the establishments, so we are seeking someone who can see the child, not the offence.

We hold ‘voice' at the heart of all we do, therefore we feel the role is best described by someone who is currently working in this sector: “The role is a Children's Rights and Advocacy role, which means it is our job to empower the children we work with and help them to understand that what they think, what they feel and what they want, really matters. We can speak on behalf of children to ensure their voice is heard and we also have the opportunity to help them to find the tools and confidence to raise their voices for themselves.  Advocacy and Children's Rights support is particularly crucial in the secure estate because children are away from home, family and natural advocates, and also because children in secure estate are some of the most vulnerable children in society; they have often faced considerable adversity, disadvantage and discrimination prior to arriving into custody and they might not, therefore, be equipped with the skills needed to articulate their concerns. Through the work you do with a child such as  simply helping them make contact with friends or family on the outside, to helping them with concerns they may have in relation todiscrimination, resettlement or safeguarding issues, you  may be the one person telling them that  they matter for the very first time.”

The position (Independant Children's Rights and Advocacy Worker – Project Worker 2) is line managed by a Team Manager, reporting to an off-site manager. The post holder will need to be able to work autonomously, working to the requirements of the contract and the regime of the establishment. The secure estate is a highly structured environment; as a Barnardo's service we deliver independent advocacy and support for a range of issues, whilst still having to follow and adhere to this structure.

This role includes lone working in this challenging secure environment. It is, therefore, critical that the successful candidate can follow guidance and policy and is able to take proactive and individual responsibility to understand and access the service support mechanisms.  This role requires the worker to be onsite for their contracted hours, working remotely only for occasional training or meetings. The advocacy team work on a rota system with set hours each week, which includes weekends and bank holidays. Applicants should also be aware, that due to the nature of working within the secure estate, the vetting and induction process can take several months to complete.

When completing your application please refer to your skills, knowledge and experience in relation to the Additional Information, Person Specification and Job Description document. This should be done with an understanding of the context of the service described, including advocacy and safeguarding.  

This is a part-time vacancy with 18.5 hours available per week.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

We are seeking three diligent cleaners to clean our offices, toilets, kitchen/break rooms, residential and all general areas in our premises at Clapham Junction.

The hours of work are 20 hours per week, Monday to Friday either

• 4:00am to 8:00am or
• 9.00am to 1.00pm and 1.00pm to 5.00pm on alternate weeks

As well as having proven experience of cleaning in an office or industrial environment, you will be familiar with Health and Safety procedures relating to cleaning, including COSHH regulations and manual handling. Basic literacy and computer skills are essential in this cleaner role, to complete timesheets, report maintenance and similar communications.

Successful applicants for the Cleaner post will be required to wear personal protective equipment as supplied and to undertake a DBS check.

Salary and Location

• Band CLG, London Spine points 46-44
• Starting salary: £31,639 p.a. rising to £33,334 p.a. pro rata in annual increments (equivalent to £17.95 per hour)
• PCS Clapham

Successful candidates for the Cleaner post will be able to demonstrate:

• Proven experience of cleaning in an office or industrial environment
• Knowledge of health and safety procedures relating to cleaning including COSHH
• Basic numeracy, literacy and IT skills
• Ability to communicate effectively

The main duties of the Cleaner role include:

• Maintaining clean

-toilets, washrooms and showers

-office and common areas

-kitchen and rest areas

• Reporting minor repairs and maintenance faults to line manager

The ability to clean to a high standard, work on your own initiative, meet deadlines, and support the cleaning team are all essential requirements for a successful Cleaner at PCS.

Closing date: at 12 midday on Wednesday 6 May 2026

Interviews will be held at PCS Clapham: Wednesday 20 May 2026

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: CLEANER

Ref: 0826

Grade: CLG, London

Salary:

Spine points 46 - 44

Starting salary £31,639 p.a. rising to £33,334 p.a. pro rata

Location: PCS Clapham

Purpose of the job:

The key purpose of this role is to ensure all offices, services and common areas are kept clean by both scheduled and unscheduled cleaning services.

Responsible to: Cleaning Supervisor

Responsible for: Not applicable

Contacts

External: Not applicable

Internal: Members of staff, tenants and visitors to PCS Clapham

Main duties and responsibilities

1. Cleaning toilets, washrooms and showers

• Empty and clean waste bins and renew bin liners
• Clean and disinfect toilet seats both sides
• Clean and disinfect toilet pans, urinals and hand basins
• Clean and disinfect all fixtures and fittings
• Clean and disinfect floors
• Clean and disinfect shower
• Polish mirrors
• Damp wipe windowsills, skirting boards and ledges
• Damp wipe walls, panels and doors
• Clean and disinfect worktops
• Replenish toilet rolls, hand towels and soap liquid
• Fill out cleaning checklist when completed.
• Report minor repairs and maintenance to line manager

2. Cleaning Office and common areas

• Empty and clean all bins and renew bin liners
• Dust, damp wipe and polish all furniture, windowsills, ledges, skirting boards etc.
• Dust, damp wipe and polish all fixture and fittings
• Clean and dust computers, photocopiers etc
• Remove hand marks etc. from all viewing panels
• Wash cups, glasses and jugs
• Put out water, jugs and glasses in meeting rooms
• Prepare refreshments for meetings
• Clean outside casing of hot and cold drinks machines
• Remove marks from furniture, walls, doors etc.
• Dust window blinds
• Vacuum carpets including stairs
• Clean and mop all hard floors including stairs
• Clean and polish handrails on stairs and landings
• Dispose of all rubbish in the correct manner and designated area
• Dispose of food waste in correct bins.
• Keep the cleaning cupboard clean and tidy
• Replenish consumables in breakout area
• Remove all utensils from meetings once it has finished
• Replenish paper towel and cups
• Prepare refreshments for meetings
• Remove all catering utensils at the end of day (If required)

3. Cleaning Kitchen & Breakout Areas (if required)

• Empty and clean waste bins and renew bin liners
• Clean and disinfect sink and taps
• Clean and disinfect worktops and tabletops
• Clean and disinfect all fixtures and fittings, including fridges & Microwaves.
• Clean and disinfect floors
• Vacuum carpets
• Damp wipe windowsills, skirting boards and ledges
• Damp wipe walls, panels and doors
• Replenish all consumables.
• Report minor repairs and maintenance to line manager

4. Deep clean (if required)

• High - level dust and wash walls
• High - level dust and wash ceilings and vents
• High - level dust and wash furniture
• High - level clean window blinds
• Clean windows
• Clean up after builders and contractors
• Scrub and buff and polish hard floors

5. Clean Carpet (if required)

• Move furniture and equipment
• Use a heavy-duty carpet cleaner and extractor
• Use a carpet scrubbing machine
• Replace furniture and equipment

6. Other

• Reporting minor repairs and maintenance faults to line manager
• Reporting Health and Safety Risks to line manager

7. General

• At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values
• Take due and reasonable care of him / herself and others in respect of
• Health & Safety at Work
• PCS is committed to the training and development of all its employees and the post holder has a responsibility to participate
• Act in a manner that enhances the work of PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals.
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post

Progression beyond the minimum spine point is dependent on training and/or duties completed.

Person Specification: CLEANER

Ref: 0826

Date: April 2026

Location: PCS Clapham

ESSENTIAL FACTORS

EXPERIENCE

• Proven experience of cleaning in an office or industrial environment
• Deep cleaning procedures
• Carpet cleaning

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training

KNOWLEDGE

• Health and safety procedures relating to cleaning
• COSHH storage and use of hazardous materials
• Manual handling

SKILLS

• Basic numeracy, literacy and IT skills
• Ability to communicate effectively
• Ability to work on own initiative
• Ability to work to set deadlines
• Application of diligence within work area

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.

You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.

As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.

But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.

We offer a comprehensive package that includes:

- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

- annual leave buyback scheme, with the option to purchase up to 5 additional days;

- employee pension scheme;

- £500 employee wellbeing budget;

- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
 

Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.

Application closing date: Friday 22 May 2026

There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.

Youth Realities is a small but mighty charity in North London looking for a new female leader to embed the strategy and support our next phase of growth and development. 

Our vision is a world where young people live free from relationship abuse and violence. We believe strongly in prevention, using creativity and forming trusted relationships to engage and empower young people to form positive change in their own lives and wider communities. 

Everything we do is ‘youth-led’ and ‘survivor-centred’ which means we centre the needs and experiences of young people and survivors, providing regular opportunities for them to feedback, co-produce and lead on the delivery, design and development of the charity. 

Our values, embedded in the heart of our work are: youth-led, survivor-centred, safe, equitable and audacious. 

Youth Realities works with young people aged 11 - 25 who have or are at risk of relationship abuse. We offer independent domestic violence advocacy for young females, provide a safe space with a program of dance and creative activities and go into schools delivering workshops on healthy relationships. 

Key Objectives of the job:

• Provide strategic vision and leadership further developing and embedding the organisations strategy 

• Ensure that the charitable purposes of the organisation are followed and that It delivers the charitable benefit set out in Youth Realities’ vision and governing documents

• To take overall responsibility for Youth Realities’ management and administration within the governance and accountability frameworks established by the Board of Trustees

• To secure funding and drive the organisation forward ensuring it is sustainable and able to grow 

Contract Type: Fixed Term for 12 months from start date

Location: Hybrid working, based in our London office. There is an expectation to travel 2-3 times a year for this role

Employer: King's Trust International (not The King's Trust)

Are you a strategic, values‑driven leader with deep experience in delivering complex international programmes?

Do you thrive at the intersection of quality delivery, partnership, people leadership and impact?

King’s Trust International (KTI) is looking for a Deputy Director of Global Delivery to play a pivotal role in shaping and strengthening our global delivery portfolio as we work towards our ambition of supporting one million young people worldwide.

The Role

This is a senior leadership role at the heart of our delivery model.

As Deputy Director of Global Delivery, you will provide strategic oversight and operational leadership across all regional delivery portfolios, working through our Heads of Regional Delivery and Senior Regional Managers. You’ll ensure our programmes are high quality, safe, financially sound, compliant and impactful, while continuously strengthening partner relationships and delivery capability.

You’ll act as a key connector across the organisation, working closely with Safeguarding, Finance, Impact, Fundraising, Digital & Design and Communications,  to ensure delivery is integrated, evidence‑led and aligned with KTI’s long‑term strategy.

Why this role matters

This isn’t just oversight;  it’s leadership with global consequence.

You’ll help ensure that:

• tens of thousands of young people each year access high‑quality opportunities
• delivery partners are supported to grow stronger and more sustainable
• safeguarding, risk and quality are never compromised
• KTI’s reputation with funders, partners and trustees remains robust and trusted

Your leadership will directly shape how our impact is delivered, measured and scaled.

What You’ll Do

You will:

• Lead and support regional delivery leaders across multiple geographies
• Ensure programmes meet KTI’s minimum standards for quality, safeguarding, financial and risk management
• Provide strategic oversight of delivery performance, KPIs and outcomes
• Strengthen partnerships and support delivery partners to improve quality and sustainability
• Champion equity, inclusion and youth‑centred approaches across global delivery
• Contribute to organisational strategy, funding development and board‑level reporting
• Spot risks early, lead problem‑solving and embed continuous learning

We’re Looking for Someone Who Is:

• A confident senior leader with experience delivering complex international programmes
• Comfortable managing multi‑regional portfolios and operating in dynamic environments
• A strong people leader who can coach, challenge and support senior managers
• Highly credible with partners, funders and internal stakeholders
• Strategically minded, but grounded in operational reality
• Deeply aligned with values of equity, safeguarding, integrity and youth voice

If you’re motivated by meaningful impact and want to play a central role in shaping how global programmes are delivered, we’d love to hear from you.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities are available throughout the year

As Head of Digital Products and User Experience, you will lead the Digital Products and User Experience team in the development, maintenance and continuous improvement of digital platforms and products that drive engagement with our cause. You will be accountable for the performance, compliance and accessibility of all digital products and services, including the Motor Neurone Disease (MND) Association website. Working with colleagues across the organisation, the Head of Digital Products and User Experience will plan confidently, collaborate well, and contribute to a digital function that can respond to changing needs and growing demand.

This is an exciting time to join the MND Association, following the launch of our new brand in January and with a new CRM scheduled for implementation. Strengthening our digital platforms and products will ensure people affected by MND, our supporters and volunteers, experience digital services that are clearer and more accessible.

This opportunity is for a 12-month Fixed Term Contract.

Key Responsibilities

• Lead and develop the Digital Products and User Experience team, including 4 direct reports, setting clear direction and high standards
• Own the delivery, performance and accessibility of all digital products and platforms
• Champion excellent user experience across websites, microsites and digital services
• Embed product-based ways of working to deliver high standards of performance and user experience
• Set and champion content and product standards across the organisation
• Work with senior stakeholders to agree priorities, dependencies and delivery plans
• Support projects, advising on impact, budget, resource, and risks to ensure inclusion of digital requirements 
• Contribute to organisation-wide technology strategy and leadership activity

About You

• Proven experience leading digital products and user experience at scale
• Proven ability to set and deliver a digital strategy
• Experience of leading a multidisciplinary team
• Experience supporting and developing cross organisational project teams and managing stakeholder relationships
• Broad knowledge and awareness of best practice and emerging trends in digital technologies
• Excellent working knowledge of digital accessibility tools and principles and inclusive design
• Experience using insight and analytics to improve user experience
• Confident communicator, able to influence at all levels

Hybrid working expectations: office attendance  in our Northampton office one day per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.