816 Information records manager jobs
Are you a strategic thinker with a passion for influencing change for girls and young women?
We're looking for an experienced public affairs & influencing manager to lead Girlguiding's policy, influencing and external affairs agenda. Reporting to the head of corporate communications and external affairs, you'll play a pivotal role in shaping organisational positions on the issues that matter most to girls and young women, ensuring their voices are heard by decision-makers and helping to drive meaningful change.
In this role, you'll lead the development and delivery of high-impact policy and influencing strategies, working closely with government, parliamentarians, sector partners and internal stakeholders. You'll build strategic relationships, identify opportunities to influence policy and public debate, and translate insight and research into effective campaigns that strengthen Girlguiding's reputation as a leading voice on girls' lives.
We're looking for someone with significant experience in policy, public affairs and influencing, alongside strong political judgement and stakeholder management skills. You'll be an excellent communicator, capable of translating complex issues into clear and compelling messages, and confident advising senior leaders on high-profile and sensitive issues. A proven track record of delivering successful influencing campaigns, leading teams and working effectively in fast-paced environments is essential.
The post requires occasional evening and weekend working, for which time off in lieu will be given.
Can you help shape how change is delivered in an organisation that makes a real difference to people’s lives? Emmaus UK is recruiting for a Federation Development Manager: Quality and Improvement to help support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us)is a movement of charities that empowerspeopleto overcomehomelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Development Manager: Quality and Improvement role is an exciting and varied opportunity to work with Emmaus communities across the UK, helping to drive continuous improvement and prepare for the requirements of the Supported Housing Regulatory Oversight Act.
The role of Federation Development Manager: Quality and Improvement will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
This is a hybrid role, offering the flexibility to work from home with travel across the UK as required.
Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to communities is essential, typically at least once a week. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.
Who are we looking for?
As part of the Partnerships and Federation Development directorate, the Federation Development Manager: Quality and Improvement, will support charity and federation-wide objectives, helping Emmaus UK and the wider federation to develop as a best-practice national body.
We are looking for someone with experience of managing continuous improvement programmes in a homelessness, housing or related sector. You will have experience of developing and implementing successful Quality Assurance strategies and be able to manage competing priorities in a changing environment.
You will have strong communication and interpersonal skills and be able to influence others, with a proven track record of driving organisational change. You will work proactively with communities, applying a coaching and mentoring approach to build capacity.
This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects and relationships in a fast-paced environment.
If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer
- Salary: £41,521
- Working hours: Five days per week Monday to Friday
- Contract: Permanent
- Pension: Stakeholder pension with 6% employer contribution
- Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
- Training & Development: Individually tailored induction. Ongoing training and development through both centralised and personal training budgets
- Volunteering: 2 days allowance each year
- Employee assistance: A 24/7 employee assistance scheme is available
- Flexible working: Options available, subject to the requirements of the role
- Life assurance: Death in service lump sum of 3 x salary
To apply:
To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, the email address can be found in the Application Pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is 12pm Monday 19th October 2026.
Shortlisted candidates will be invited to an interview via Microsoft Teams on Thursday 5th November 2026.
If you would like to arrange an informal discussion about the role, please email us the email address can be found in the Application Pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
Could you help SoundCafe grow?
SoundCafe Leicester is a small, friendly and ambitious charity which gives people who are homeless, vulnerable or socially isolated a regular opportunity to sing, be creative, meet people and feel part of a community.
Our weekly sessions make a real difference to the people who attend. In 2024 we were honoured to receive the King’s Award for Voluntary Service.
We are now looking for a Part-Time Manager to help us build on that success.
What will you do?
Working with our trustees, volunteers and partner organisations, you will help SoundCafe to:
● manage and develop our weekly creative cafe;
● support and encourage our volunteers;
● build relationships with partner organisations and funders;
● identify funding opportunities and contribute to grant applications;
● help develop SoundCafe;
● liase with, and support, the professional musician who leads our choir
● ensure our activities are well organised, inclusive and responsive to the people we support; and
● keep the trustees informed and involved
It is a varied role, with plenty of opportunity to use your existing skills and to develop new ones.
What are we looking for?
We are looking for someone who is organised, approachable, capable and committed to making things happen.
You will need good communication and interpersonal skills, the ability to work independently, and experience of managing people, projects, activities or services.
Most importantly, you will need to care about what SoundCafe is trying to achieve and be comfortable working with people from a wide range of backgrounds.
You don’t need to have done everything before; just have a foundation we can work together and build on.
Experience of the charity or voluntary sector, working with vulnerable adults, volunteer management, fundraising or grant applications would be useful, but these are desirable rather than essential.
Support to develop
We know that the right person may not be the finished article.
You will be supported by an experienced and approachable Board of Trustees, with expertise including HR, employment law, finance and governance. We can provide guidance and mentoring where appropriate and help you develop your knowledge and responsibilities as you grow into the role.
What matters most to us is your ability, judgement, enthusiasm and potential.
Why join SoundCafe?
This is a rewarding position combining ’hands-on’ where you are immersed in the activities, with an important managerial role in a small charity where you can see the difference your work makes.
You will have the flexibility to shape the role around your strengths, work closely with trustees and volunteers, and help determine the next chapter of a charity which has already achieved a great deal.
If you think you could make a difference, we’d like to hear from you.
The post is approximately 50% in Leicester and the balance working from home, subject to operational requirements.
We think it’s important that you get a good understanding of our very special charity meet those who attend, see the range of activities, and hear our choir, so shortlisted candidates will be invited to attend a Session on either the 5th or 12th October interviews will be held on the afternoon of the 12th October.
Please send your CV (no longer than four pages, please) and a short covering letter explaining why SoundCafe interests you and what you could bring to the role.
Candidate information pack is available on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you provide the strategic financial, governance and operational leadership that helps Shine thrive?
Shine is seeking an exceptional Director of Finance, Governance & Operations to join our Senior Leadership Team and help shape the future of our national charity.
Working with the Chief Executive and Board of Trustees, you will provide strategic leadership across finance, governance and operations for Shine and its trading subsidiary, ensuring the charity remains financially sustainable, well governed and operationally resilient.
You will be a fully qualified accountant (CCAB-recognised or CIMA) who combines strategic thinking with practical delivery. You will lead financial strategy and planning and provide oversight of governance, organisational risk, people processes, operational infrastructure, information security and business continuity.
You will be supported by specialist staff and external advisers, so you do not need to be the technical specialist in every function.
You will be an excellent communicator and relationship builder, committed to diversity, equity, inclusion and Shine’s aims.
The role is full-time and based at Shine’s Peterborough office. The package includes a £60,000 FTE salary, 30 days’ annual leave plus bank holidays and discretionary paid leave between Christmas and New Year, a 6% employer pension contribution, and the chance to make a lasting difference to people affected by spina bifida and hydrocephalus.
Shine is committed to safeguarding and promoting the welfare of the people we support. Candidates must provide evidence of their identity and eligibility to work in the UK.
Shine is a Disability Confident employer and guarantees an interview to all disabled applicants who meet the minimum criteria.
If you would like to discuss the role with our Chief Executive, Kate Steele, please get in touch to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators.
DRIVE is currently being expanded into Northamptonshire. The RESPECT, Safe Lives, Social Finance-led project sees RISE collaborate with Northants, statutory agencies such as the police, probation service and children's social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next.
Key Accountabilities
Statement of the main areas of responsibility
The DRIVE Service Manager will be responsible for mobilising the expansion project across Northamptonshire, working closely with the Drive Central Team.
The DRIVE Northants Team (Case Managers and Advance Practitioner) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim’s safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly and take organisational responsibility for risk.
The DRIVE Service Manager will work collaboratively with the wider London DRIVE Team, and line manage DRIVE Northants Case Managers and Co-ordinators.
Management and Development:
· Provide each Case Managers with monthly Case Management Supervision.
· As part of the monthly Case management supervision process, Case Managers should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan.
· Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual.
· Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary.
· Support, manage and develop Case Managers, promoting wellbeing and growth within their roles.
· Ensure Case Managers maintain safeguarding training up to date in line with local protocols.
· Ensure Case Managers attend all training delivered by RESPECT and other relevant training.
· Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols.
Management and Performance:
· Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service.
· To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised.
· Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director.
· Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery
Strategic Management
· Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate.
· Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings.
· Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate.
· Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services.
· Share best practice with other Drive Service Managers to further develop the role and the Drive project in general.
· Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective.
· Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase.
Recording and administrative tasks:
· Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager.
· Ensure that Team Leader and Case Managers’ files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards.
· Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018.
· Support Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work.
General tasks:
· Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events.
· Attend management meetings as directed by line manager.
Confidentiality and Information Security
· Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.
· Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.
Safeguarding Children and Vulnerable Adults
· RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Other duties
- Undertake other duties as may be required which are commensurate with the grade and nature of the post.
- Cover for other management posts as appropriate.
Knowledge, Skills, Abilities and Experience
The tools needed to do the role
Essential
- Evidence of sound strategic thinking
- Experience managing staff
- Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions.
- Experience of managing performance and a track record of improving team/unit performance
- Ability to review and analyse data and apply problem solving skills to improve performance
- Experience of working effectively across organisational boundaries
- Experience of managing successful projects
- Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity
- Excellent communication skills – written, verbal and presentation
- Experience of managing budgets
- A strong understanding and experience of risk management
· Experience and knowledge of multi-agency liaison risk management.
· Experience of working with both Families, Children and Service Users.
· An Enhanced DBS Check is required for this role.
Desirable
· A relevant qualification, e.g Management or strategic leadership
The client requests no contact from agencies or media sales.
Hybrid between home and Poole - minimum 2 days a week in Poole with regular travel to region
Ref: 21883
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
We're looking for an experienced and ambitious Trusts and Grants Manager to join our Trusts and Grants team to manage and expand a portfolio of prospects and Grantmakers to help raise funds for our lifesaving work. This will be a full-time, permanent post. Securing funds from Trusts and Grantmakers will help equip, train and protect our extraordinary voluntary lifesaving crews and lifeguards so that they can do what they need to do to save lives at sea.
Your role
You will work as part of a supportive and collaborative team to help develop and steward a portfolio of Trusts, largely in Wales, the West of the UK and Ireland, building sustainable long-term relationships with Trust supporters to help meet and exceed the team’s financial targets and deliver our Trust fundraising strategy. You will:
- Provide excellent stewardship to the Trusts on your portfolio, carefully crafting ‘stand-out’ grant applications and impact reports with detailed budgets and timelines that clearly demonstrate to funders the impact of their donations.
- Through intelligent relationship management, develop an in-depth understanding of each of your Trusts, exploring their needs and motivation to ensure you build long-term, strategic relationships.
- Expand your portfolio of Trust supporters by carefully researching and identifying new funders and finding creative ways to make new approaches and open doors to new prospects.
- Develop excellent relationships with stakeholders across the RNLI, working collaboratively with project and finance managers to identify and package RNLI projects to find a creative best fit with Trust objectives.
- Use RNLI engagement opportunities, key anniversaries, station events and peer connections to find creative ways to keep funders engaged and excited about our work, inspiring them to continue to give.
- Develop excellent relationships with your regional colleagues and internal stakeholders to understand their needs, keep abreast of potential funding opportunities and ensure a collaborative, joined-up approach to your donor management.
- Share your networks, skills, knowledge and experience with your colleagues in the Trusts and Grants team and support your teammates by leading on specific project themes and areas of expertise.
- Maintain excellent record-keeping to ensure accurate and timely grant management and reporting in line with grant agreements, internal policies and processes, GDPR and Third Sector accounting good practice.
About you
We are looking for a passionate and resilient Trusts and Grants Manager with:
- Good experience of managing a donor portfolio including prospecting for six-figure gifts and managing large, complex donor relationships in a Trust fundraising environment or very similar discipline.
- Natural writing skills and an ability to craft and adapt creative, engaging and concise fundraising proposals and targeted impact reports.
- An unswerving attention to detail.
- An understanding of how to work with project managers to identify funding packages that will match your Trusts’ objectives and motivations, with a knack for simplifying complex project information and presenting it in accessible way in funding applications.
- High emotional intelligence and strong, confident communication skills with good experience in building internal and external relationships at all levels, including Directors, Trustees and high-level donors.
- Good personal resilience, with a positive, solution-focused attitude, confident to work both as part of a team or autonomously and a good understanding of when to escalate risk.
- An ability to think strategically with awareness of the challenges and opportunities in the current trust fundraising environment.
- Comfort using a client database, spreadsheets, financial reporting and managing your own income pipeline.
- Excellent organisational skills with an understanding of the importance of good record-keeping.
If you are an ambitious and passionate Trust fundraiser who enjoys relationship building, writing persuasively and the challenge of prospecting for new business and would like to join us in our mission of saving lives at sea, we would love you to hear from you. Please apply via the button shown.
Closing date: 4 October 2026.
Interview dates: 13 - 14 October 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Operations Manager
- Psychosocial Workshops and Recovery Team (permanent)
- Here4YOUth Team (12-month maternity)
Salary: £33,450 – £41,160 per annum depending on experience
Hours: 35 hours per week, Monday to Friday
Contract: Permanent and 12-month maternity cover
Location: Worcestershire (base choice of Kidderminster, Redditch, or Worcester)
Job Reference: 1765
At Cranstoun, we are always in search of talented and experienced individuals to join our team. An exciting opportunity has arisen for an Operations Manager for the Worcestershire Drug and Alcohol Service, within our Workshops and Recovery Team and our Here4YOUth team.
You will be part of the Worcestershire leadership team and support the County Manager to deliver a safe, effective, and efficient service to our current and future service users.
Psychosocial Workshops and Recovery Team: You will line manage a team of Key Workers who run our group programmes across the County, and our Volunteer and Peer Mentor Co-ordinator.
Here4YOUth Team: You will line manage a team of Key Workers who hold a caseload of young people and families, including delivery of the MPACT programme.
Amongst other duties you will support individuals’ development, support personnel matters, listen, respond, and care about staff and the wellbeing of those who use our service. Oversee performance and manage the operational flow of your team, maintain high standards of practice, and support your team to achieve wider service targets.
The successful candidate will have a minimum of two years effective leadership and/or supervisory experience. You will need to demonstrate effective communication and organisational skills and have the ability to manage change whilst working to deadlines.
You will need to be confident working with external agencies and deliver learning sessions to your team and other agencies where required. You will need a keen eye for detail as part of your role will be to review incidents, ensure compliance with clinical audits and create plans to respond to recommendations. You will also be required to form part of the duty management rota for the service.
All posts are subject to an enhanced DBS Disclosure. All post holders may be required to work some evenings and some unsociable hours in order to meet our service delivery requirements. The core service operates Monday to Friday, 9am – 5pm with additional hours on some evenings.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
For more details and to apply, please visit our website via the link.
Please quote the appropriate Job Ref in all correspondence.
Closing date: 18th October 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Urology Foundation is looking for a Trusts and Foundation Manager, to develop and grow income from charitable trusts, foundations, grant giving bodies and public funders. This will include identifying opportunities, developing persuasive cases for support, cultivating meaningful relationships and securing significant grants including multi-year grants for both core work and project-based activities. TUF has a well-established and growing Trusts and Foundations portfolio. It is an important fundraising stream, raising between £600,000 to £1,000,000 annually supporting the delivery of The Urology Foundation’s strategy.
As Trusts and Foundations Manager, you will build and manage a grant giving programme, securing significant gifts from trusts, foundations and other grant-making bodies to support The Urology Foundation’s strategic objectives and £5 million Research Appeal. You will manage existing funder relationships and develop new opportunities while delivering excellent stewardship. A central aspect of this role will involve gathering knowledge and data from a range of sources to identify compelling funding packages in order to create strong cases for support and funding applications. Therefore, an entrepreneurial, pro-active attitude, strong interpersonal skills and a collaborative approach are essential.
The role will suit an experienced fundraiser with a proven track record in growing grant income, successfully managing and delivering grant fundraising programmes and securing five and six figure gifts. A self-starter with an interest in research and / or urology, the ideal candidate will use initiative and work collaboratively with colleagues across the organisation and stakeholders to secure income and support the delivery of TUF’s work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
The role of Foodbank Manager is to oversee the operations of the East Grinstead Foodbank, with concern for its efficiency and standards within the Trussell franchise. This will include the strategic direction and financial sustainability of the Foodbank and with the wider team the reputation of the Foodbank and its partnerships with other voluntary organisations and governmental organisations.
The Foodbank Manager reports to the Trustees, including submitting a report to, and attending Trustee meetings.
Responsibilities
Strategic Leadership
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In co-ordination with the Trustees, to shape, implement and review the strategic development of the Foodbank, aligned with its mission, vision and values
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Provide inspirational leadership to the staff, volunteers and stakeholders
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Assess the evolving needs of the local community and identify opportunities for providing improved support
Management
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Oversee operations, ensuring the effective delivery of the Foodbank’s services and adherence to its policies and procedures
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Foster a positive and inclusive environment for the staff and volunteers
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Promote collaboration with referral and other external agencies
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Develop and maintain robust systems for data collection, analysis and reporting
Advocacy and External Relations
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Be the outward face of the East Grinstead Foodbank
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Handle any media interviews or visits to the Foodbank
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Give presentations on the Foodbank to community groups, donors and the public
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Represent the Foodbank and Trussell with local Councils and local MPs
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Liaise with other foodbanks in the region
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Lead the Foodbank’s participation in Trussell and other campaigning
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Take a lead role in periodic Newsletters
Fundraising and Financial Management
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Develop and implement a fundraising strategy to secure food and financial donations to ensure the sustainability of the Foodbank
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Cultivate relationships with donors, corporate partners and council/community partners to maximise financial support
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Actively assist in fundraising, including attendance at events, completion of applications and appeals for food and funds
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Assist the Treasurer and Trustees in setting Budgets, monitoring financial performance and recording systems
Compliance and reporting
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Ensure compliance with the relevant statutory obligations of the CIO, including the Charities Commission, food standards, health and safety, safeguarding and the other policies of East Grinstead Foodbank
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Ensure reporting systems are in place for stock and assetsof the Foodbank, including reports required by Restricted funders
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Ensure compliance with the terms of the Trussell franchise, including the online data system and reporting of key indicators
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Assist the Trustees in any Trusell or regulatory reporting requirements
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Ensure staff and volunteers are aware of all relevant regulations and reporting requirements
Staff and Volunteers
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Line manage the part-time staff
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Enable and ensure excellent coordination of and support for volunteers
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Assist in the recruitment of new staff and volunteers
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Regularly meet with staff
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Listen to and motivate volunteers
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Act as Safeguarding Officer or Deputy Safeguarding Officer if required
Reporting to Trustees
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Report to and attend Trustee meetings
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Advise on any exceptional events, risks, complaints, accidents and external contacts
Routine oversight
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Oversee the efficient operation of food collection, storage and distribution
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Ensure levels of food are monitored and issue appeals for more when needed
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Ensure that everyone who comes to East Grinstead Foodbank for help is treated with care and respect, has their needs listened to and is offered all possible assistance and signposting
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Engage directly with Foodbank clients when required
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Be present as regularly as necessary in open Foodbank sessions.
Foodbank Manager - Person Description
Essential
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Sympathetic to the Christian ethos of the Foodbank
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Passionate about tackling poverty and its causes
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Self-motivated and energetic, able to work independently
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Excellent communication skills
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High level of organisational skills
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Ability to lead, motivate teams of part-time paid staff and unpaid volunteers
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The ability to promote the Foodbank locally to raise awareness, food donations and funding
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Confident IT skills and knowledge of social media
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Working knowledge of statutory compliance in a small organisation, including staff, health and safety, safeguarding and GDPR
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A flexible approach to working hours, including occasional meetings and representations outside normal working hours
Desirable
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Previous experience within the voluntary sector
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Public speaking skills
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Experience of fund-raising
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Local knowledge, especially of welfare organisations
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Clean driving licence and access to a car
Terms
This is a permanent post. It is subject to a six-month initial probationary period.
The post is part-time, currently at 21 hours per week.
Hours may be worked flexibly subject to agreement with the Trustees.
The Foodbank is based at Jubilee Community Centre, Charlwoods Road, East Grinstead, West Sussex RH19 2HL.
Competitive salary for the charitable sector reviewed annually in January.
Benefits: All paid staff are entitled to be part of the NEST pension scheme.
Holidays: Paid holiday entitlement of 5.6 working weeks (pro-ratafor part-time hours worked) during a complete holiday year.The Foodbank is closed on bank holidays and these will not count as holidays.
Timetable
Closing date for applications: 16 October 2026
Interviews: shortly thereafter
Start date: Early January 2027, to facilitate a smooth transition from the current manager.
This is an exciting opportunity to lead IRMO’s Advice service. As Advice Casework Manager you will oversee both immigration and welfare & housing casework, managing casework allocation and maintaining rigorous standards across all work. You will provide line management, support staff development and oversee monitoring and evaluation to create accurate reports for funders and senior management. You will also manage a personal caseload, in line with your previous experience.
IRMO’s Advice service provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre.
As part of our Advice for All partnership, you will oversee the delivery of our Advice Workforce Development Programme, working in close collaboration with our partner organisations. This includes supporting the training and development of year-long cohorts of immigration and welfare & housing trainees, as well as strengthening the skills and practice of our existing advice workforce.
To succeed in this role, you’ll bring strong experience as a senior caseworker and line manager, with a track record of delivering high-quality advice against targets and communicating impact clearly. You’ll be confident in managing people and priorities, with a leadership style that brings out the best in your team.
You’ll also have a strong understanding of the barriers Latin Americans face in accessing immigration, welfare, housing, health and other essential services in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Royal Institution (Ri) is an independent charity that has been connecting people with science of more than 225 years. Guided by our vision that Science is for Everyone, we have brought science to life through a vibrant programme of inspirational talks, education programmes and - with almost 1.8m YouTube subscribers - digital content that reaches audiences around the world
We are now seeking an exceptional relationship builder and event manager to help drive the success of our ambitious £20 million Be the Spark campaign. this is an exciting opportunity to help shape a new approach to major donor engagement, creating meaningful experiences that strengthen relationships, increase giving and enhance the Ri's reputation among influential audiences. Your work will play an important role in the success of the Be the Spark campaign and help secure the future of the Ri, ensuring that future generations can continue to be inspired by science.
About the Role
Working closely with the Head of Fundraising, you will build and strengthen relationships with major donors, prospective supporters and influential advocates, developing engagement opportunities that inspire long-term giving.
You will lead the planning and delivery of a programme of high-quality fundraising and cultivation events, from intimate donor gatherings to major campaign launches and prestigious VIP occasions. Working with senior stakeholders, trustees, ambassadors and supporters, you will ensure that every interaction strengthens relationships and creates meaningful opportunities for support.
This is a varied and highly visible role that combines strategic relationship management, fundraising, event delivery and stakeholder engagement.
What You'll Be Doing
· Building and managing relationships with major donors, prospects and influential supporters.
· Developing tailored cultivation and stewardship plans that deepen engagement and inspire giving.
· Delivering exceptional fundraising, cultivation and VIP events from concept through to completion.
· Supporting senior leaders, trustees and ambassadors to identify and develop donor engagement opportunities.
About You
You will be an experienced relationship manager with a talent for bringing people together around a compelling cause. Comfortable working with senior stakeholders and high-profile supporters, you will combine excellent interpersonal skills with strong organisational ability and attention to detail.
We're particularly interested in hearing from candidates who have:
· Experience managing high-value stakeholder or VIP relationships.
· A track record of delivering successful fundraising, engagement or high-profile events.
· Outstanding communication and relationship-building skills.
· Strong judgement, discretion and stakeholder management skills.
· The ability to manage multiple priorities and deliver results in a fast-paced environment.
An interest in science, education or public engagement would be an advantage.
Are you interested in joining our passionate team dedicated to inspiring people with science?
If so, download the full job description and person specification and apply by uploading your CV and a supporting statement of no more than 500 words setting out why you want the job and how your skills and experience meet the criteria set out in the person spec
Closing date for applications: midnight on Monday 28 September
Interviews are scheduled for w/c 5 October - however we may interview as applications come in and may close the application process early if we receive a strong field of applicants.
The Ri is a charity that brings the public and scientists together to share their interest and passion for science.

The client requests no contact from agencies or media sales.
This is a pivotal role at the heart of ISEAL, bringing together strategic and operational HR leadership and effective office management to create an inclusive, well-supported workplace. The Manager, HR and Office Management will translate our new organisational strategy into forward-looking people practices, while ensuring that colleagues are supported by the policies, systems, resources and working environment they need to thrive.
Working closely with directors, the leadership team, line managers and two HR Coordinators, the postholder will shape the employee experience across the full journey—from recruitment and induction to development, progression and exit. The role will also oversee workplace services, internal communications, budgets and legal compliance across multiple jurisdictions (UK, Netherlands, Sweden, Switzerland, Belgium, and Canada), helping a hybrid and remote workforce stay connected, informed and confident. As an additional resource, an experienced HR consultant delivers recruitment campaigns and other special projects.
We are looking for an experienced generalist HR professional, who combines strategic insight with practical delivery and sound judgement. You will bring current employment law knowledge, strong influencing and coaching skills, a genuine commitment to inclusion and wellbeing, and the confidence to improve policies, systems and ways of working in an international, values-led organisation. Above all, you will be collaborative, resilient and motivated by ISEAL’s mission to accelerate positive change for people and the planet.
The key responsibilities we entrust you with:
HR Management
- Develop and deliver a HR strategy aligned with the organisation’s new strategic direction, translating priorities into sustained impact
- In collaboration with Leadership team, advise on and implement resource and overhead planning to support strategic objectives
- Shape, continuously improve and communicate ISEAL’s HR policies, procedures and processes, enabling colleagues in a hybrid/remote setting to understand them easily and apply them confidently
- Deliver a proactive approach to employment compliance, anticipating legislative developments across 6 jurisdictions with ISEAL staff and translating them into clear, timely organisational actions
- Champion a thriving organisational culture, empowering colleagues at every level to bring ISEAL’s values to life in their decisions, behaviours and ways of working
- Cultivate a workplace where wellbeing is embedded in everyday practice and open, constructive dialogue flows well between employees, line managers and across the organisation
- Foster and continually enhance an inclusive employee experience across the full journey—from recruitment and induction to performance, progression, learning and development, and exit
- Navigate emerging employee matters with care, sound judgement and consistency, equipping line managers to confidently address both routine and complex HR situations
- Serve as a trusted strategic adviser to directors and the leadership team, bringing forward progressive HR practices that strengthen organisational effectiveness and employee engagement
- Coordinate support of a dedicated external HR consultant for recruitment and special projects
- Oversee maintenance of all personnel and HR records in appropriate systems
Office Management
- Lead on maintaining a comfortable and well-functioning workplace, including continuous review of the overall physical infrastructure needs and provision
- Shape and communicate forward-looking workplace policies and practices, pioneering flexible approaches to space, collaboration and ways of working.
- Create a safe, welcoming workplace by leading the effective delivery and continuous improvement of office services, facilities, IT equipment and resources
- Act as first point of contact for any issues raised by staff relating to the office
Other
- Lead and continually strengthen internal communications that connect colleagues, reinforce shared purpose and encourage meaningful participation, including monthly staff meetings, the quarterly support staff newsletter and organisation-wide communications.
- Lead and empower two HR Coordinators, creating the conditions for them to grow, develop and deliver excellent support across the organisation
- Steward the HR and premises budgets with foresight and accountability, directing resources towards the organisation’s people, workplace and strategic priorities.
- Build own capacity and knowledge on all matters related to organisational legal compliance
Essential attributes / skills / knowledge
- Substantial generalist HR management experience, combining strategic understanding with confident delivery of day-to-day people operations
- Demonstrable experience of developing and implementing HR strategies aligned with organisational priorities
- Strong track record of designing, reviewing and embedding accessible HR policies, procedures and processes
- Proven experience of managing diverse employee relations matters with sound judgement, fairness, discretion and appropriate confidentiality
- Current, practical knowledge of UK employment law and the ability to translate legislative change into clear, compliant policies and advice
- Excellent communication skills both in person and in a hybrid/remote environment with an ability to influence senior leaders and coach line managers at all levels
- Experience working in values-led culture that supports employee wellbeing, engagement and open dialogue
- Commitment to EDI principles and experience implementing approaches that foster an inclusive workspace
- Varied experience of HRIS solutions and, ideally, with the implementation of new systems to enhance HR operations
- Experience working in an international setting covering a variety of jurisdictions and employee locations
- Proven people-management capability, including coaching, developing and empowering team members to work to the best of their ability
- Strong planning, prioritisation and budget-management skills, with the ability to balance strategic projects and operational demands
- High levels of integrity, initiative and resilience, with a collaborative, solutions-focused approach to organisational change and continuous improvement
- A personal commitment to and interest in creating a more sustainable world
Desirable
- Oversight of international payrolls
- CIPD Level 5 qualified
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: 80 % (30 hours) could be spread across 4 or 5 days
Salary: £57,000-62,000, depending on experience (pro rata for less than 100%)
Location: London is the preferred location. The role requires a minimum of 2 days per week in the office.
Applicants will need to provide evidence that they are entitled to work in the UK.
International travel: The post holder will be required to undertake occasional international travel
Ideal start date: November/December 26 ideally
Reporting to: Director, Finance & Operations
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 4 October 2026. Please note that we will only contact shortlisted applicants.
Cover letter: We would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interview process
Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.
Screening interviews (Teams): 7-12 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 16-18 October (if applicable)
Panel interviews (in person): w/c 19 October
Decision: w/c 26 October
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Empowering sustainability systems to drive global change

The client requests no contact from agencies or media sales.
Governance and Planning Manager
£45,000 per annum
Full time – 35 hours per week
Permanent
Location: Hybrid – Minimum 2 days per week in Head Office in Cheam, Surrey (including Tuesdays)
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.
We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.
We are now recruiting for a Governance and Planning Manager, a key role responsible for ensuring strong governance, business planning and project management across the Charity. You will also, crucially, help us to ensure that our high-profile trustees are supported effectively.
Reporting to the Head of People and Governance, you will be working with colleagues across the Charity to provide guidance on trustee governance and business planning. You will be demonstrating your experience in project management and helping to bring together our diverse and dedicated teams to support collaboration and a ‘one Charity’ approach.
To be successful in this role, you’ll be organised with strong attention to detail and ideally be qualified in a project management discipline, although we’ll also consider candidates with demonstrable experience in lieu of a qualification. You'll be an excellent minute-taker with strong report writing and business planning skills.
You will also have strong influencing and interpersonal skills and be able to build accountability across individuals at all levels of the Charity to meet our collective targets and business objectives.
In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, a cycle to work scheme and an electric vehicle scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 23:59pm on 18 October 2026.
First stage interviews will be held online on 27 or 28 October. Please let us know in your covering letter if either of these dates would be difficult for you or if you need any adjustments to enable you to perform to your best at interview.
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ready to take the next step into housing management? This could be the perfect next step if you're already working in supported housing and are ready to develop your leadership skills while remaining hands-on with supporting residents.
Make a real difference, every day
At TACT, you'll manage our recovery-focused supported housing service, supporting adults affected by addiction and mental health difficulties. We provide safe accommodation alongside housing-related support, helping people sustain their tenancy, build independence and move forward in recovery. Residents live independently within shared accommodation, supported to achieve their recovery goals rather than receiving day-to-day personal care. We're experts by experience — we understand when others don't. Our work is challenging, rewarding and occasionally chaotic. You'll need resilience, authenticity and a sense of humour, with the ability to build genuine relationships while maintaining professional boundaries.
About the role
You'll manage 17 supported housing places across five shared properties in Telford, leading a small team delivering high quality housing management and trauma-informed support. This is a hands-on role!
Alongside managing properties, referrals, occupancy, Housing Benefit and partnerships, you'll supervise and develop your team, providing practical guidance on everything from day-to-day housing issues to safeguarding, risk management and complex resident situations.
Working alongside Y Housing as our Registered Provider of Social Housing, you'll help ensure our homes remain safe, compliant and recovery-focused. We're looking for someone with experience in supported housing, homelessness or housing-related support who is ready to make a real difference.
Whether you're already managing a supported housing service or looking to take your next step into management, you'll have the opportunity to shape a service, support a great team and help people rebuild their lives.
Your key responsibilities will include
• Managing the day-to-day operation of TACT's supported housing service
• Leading, supervising and developing a team of Housing Workers and volunteers
• Overseeing referrals, assessments, sign-ups, move on, warnings and notices
• Supporting residents to sustain tenancies, maximise income and achieve recovery goals
• Managing occupancy, voids, rent accounts, compliance and property standards
• Responding to safeguarding concerns, incidents and complex resident situations
• Working closely with Y Housing, local authorities, treatment providers and partner agencies
• Producing reports, performance information and service data to support continuous improvement
If you have these essential skills:
• Experience of supported housing, housing-related support, tenancy sustainment or supported accommodation services
• Experience supporting adults affected by addiction, mental health difficulties or other complex social needs
• Relevant Level 4 Housing qualification (or you’re willing and able to start this by October 2026)
• Strong understanding of safeguarding, risk management and professional boundaries
Ability to remain calm, resilient and professional when managing challenging situations
• Excellent communication, organisational and leadership skills
• Ability to build genuine, trusting relationships whilst maintaining accountability and boundaries
• Good IT skills and experience maintaining accurate records
• Full UK driving licence and access to your own transport
• Willingness to participate in an out-of-hours on-call rota
we'd love to hear from you. You don't need to tick every box. If you think you have the right values, skills and experience, we'd encourage you to apply.
We'd love it you also have:
• Relevant lived experience of addiction recovery, mental health difficulties or other complex social needs
• Experience supervising, coordinating or line managing staff, volunteers or placements
• Other housing, health and social care or similar qualifications or training
• Leadership, management or coaching qualifications
• Knowledge of peer support, recovery communities or the voluntary sector
What we offer
• Enhanced annual leave entitlement and family friendly policies
• Employee Assistance Programme (EAP)
• A discount scheme for shopping, days out and essentials
**Please ensure your cover letter addresses the following - applications which do not address this won't be considered**
As Recovery Housing Manager, you will inherit a newly recruited but experienced team alongside an established group of residents. What would your priorities be during your first three months, how would you structure the team and review the service? Please consider housing management and compliance, property standards, consistency of practice, and the importance of maintaining stability for residents in recovery to minimise relapse.
We are experts by experience, providing an open door for support with addiction recovery and mental wellbeing.
The client requests no contact from agencies or media sales.
Why The Green House?
The Green House is the only service providing creative therapies across BNSSG and BANES supporting children, young people, and families who have experienced sexual abuse. Our distinct approach is:
- Evidence-based, guided by research and best practices.
- Led by the voices of young people and their families.
- Centred on, choice and connection.
- Focused on the transformational power of the creative arts.
You will be joining an ambitious team who work tirelessly to improve the lives of children, young people and families who have experienced sexual abuse.
Purpose of the role
The Family Support Manager sits within the Therapeutic Services Division at The Green House The role is responsible for managing the Family Support Team who offer Initial Meetings to young people/families/professionals, one-to-one Family Support sessions, multi-agency casework, psychoeducational parent groups and, as well as the Pathway Administrators of the therapeutic services. The post holder will work as part of the Management Team, contributing to service development across the organisation in line with The Green House’s strategy. The Family Support Manager will hold Safeguarding Advisor responsibilities within the organisation. The normal place of work is The Green House, Bristol however it may be necessary from time to time to attend meetings and events elsewhere.
Duties and responsibilities
Service Management
- Recruit, support and line manage the Family Support Practitioners and Pathway Administrators.
- Act as a Safeguarding Advisor. As the Safeguarding Advisor, you will attend appropriate Safeguarding training relevant to the level of work and role and ensure that you attend annual refresher training.
- To act as a member of the Management Team for the organisation to ensure that services are offered at a consistently high standard and the team is effectively managed.
- Develop and maintain successful professional partnerships with stakeholders including families, referrers, partners and statutory, private and other voluntary agencies to raise awareness of The Green House and our services.
- Develop and maintain local relationships to support fundraising activity for The Green House’s service delivery.
- To manage the relationships in place between The Green House and the External Clinical Supervisors supporting the Family Support Team and Pathway Administrators. Arrange annual meetings with supervisors and manage the annual report process.
- To continually review and monitor access to our service provision, identifying ways where this can be developed and innovated whilst keeping true to the fundamental principles, values and mission of the service.
- To contribute to all additional pieces of work as outlined by the CEO of the organisation.
- Demonstrate The Green House’s values and model leadership qualities.
- Ensure whole team participation to collect and monitor data in support of service delivery and outcomes evaluation activities for the Family Support Team.
- Work alongside the Research Manager to produce quarterly and annual reporting on the frontline services.
- Ensure compliance with GDPR/Data Protection guidelines and The Green House policies relating to data protection, data security and record keeping.
- To work alongside the Senior Information Risk Owner (SIRO) and Data Protection Officer (DPO) acting as the Caldicott Guardian.
- Work with the CEO, Research Manager and Children and Young People (CYP) Therapeutic Manager to develop new funding bids relating to evidence-based interventions and service innovation.
Therapeutic services responsibilities
- To lead weekly Family Support and Pathway Admin team meetings. Facilitate team discussions around aspects of the Family Support casework with children, young people, families, and other agencies, safeguarding and risk management, reflective practice and provide peer support opportunities.
- To qualify Requests for Support (referrals) with the CYP Therapeutic Manager.
- Participate in weekly triage meetings in partnership with the CYP Therapeutic Manager.
- To manage the day-to-day practice of the Family Support Service, within this sits management and oversight of the Parent Group, one-to-one work and Initial Meetings.
- To ensure that data, monitoring, outcomes and evaluation gathered as part of the Family Support service are input appropriately into the organisation’s case management system to assist with annual monitoring and reporting processes. To review these processes in partnership with the Research Manager.
- To lead on development and review of services, processes and documentation associated with the Family Support service.
- To monitor and manage the Therapeutic Services waiting lists, service delivery and KPIs in partnership with the Management team on a monthly basis.
- Management of Pre-Trial notes requests, in relation to statutory investigations and our pre-trial work prior to court proceedings.
- To attend all relevant external meetings with other agencies and professionals as required.
- To respond appropriately and in a timely manner to external queries regarding the Family Support service, providing relevant information where required. To develop new relationships and partnerships with appropriate agencies and professionals to assist with the growth and reputation of the service.
- Manage Subject Access Requests made by children, young people and families in partnership with the Data Protection Officer.
General Responsibilities
- Always adhere to all Charity policies and procedures.
- Ensure that all work is carried out in accordance with Health and Safety, Data Protection, Safeguarding and other relevant legislation. To contribute to the ongoing development of the organisation by actively participating in consultation and other initiatives as required.
- To work autonomously and manage own workload effectively, to ensure targets are met. To assist with basic house-keeping requirements as required.
- To work within the values of The Green House.
- Participate in all required meetings to support the Charity to achieve it aims and objectives.
This job description is intended to provide an outline of the key responsibilities and duties of the role. It is not an exhaustive list and the postholder may be required by the Charity to undertake other duties that are commensurate with the level of the role. This job description may be reviewed and updated periodically, in consultation with the postholder, to reflect the evolving requirements of the role and Charity.
Benefits
- Annual Leave: 25 days holiday (pro rata if part time) plus bank holidays including whole service Christmas closure which is not deducted from allowance (at the discretion of the Board).
- Other Leave Allowances: Sickness, maternity, and partner (paternity) leave allowances have been implemented to support our staff to live a happy work-life balance. Wellbeing Plans are also available to support staff with physical and mental health needs.
- Flexible Employer: Staff can request flexible working arrangements to accommodate changing circumstances. All flexible working requests are carefully considered and assessed alongside the needs of the charity.
- Whole organisation Professional Development Fund and Policy: Every financial year, a Continuous Professional Development budget is agreed on which is available at request to support continued professional development. TGH also offers some paid study leave for this.
How to Apply
Please email your CV and supporting documents to us. The closing date for applications is Wednesday 30th September (23:59). Interviews are expected to take place on Tuesday 6th October.
We understand that candidates may value different formats to communicate their skils and experience, therefore we accept the following formats:
- 2 page cover letter
- 5 minute long video (either sent as a mp4 attachement alongside your CV or a link to an undlisted YouTube video).
Within your cover letter or video, please answer the following question:
Managing a frontline team supporting families affected by sexual abuse can be complex and emotionally demanding. As Therapeutic Manager – Family Support how would you lead, support and empower your team to navigate these challenges, while ensuring high-quality, trauma-informed support for families? In your response, please consider how you would embed our values of Hope, Connection, Creativity, Genuine and Action into your leadership approach, particularly during challenging or uncertain times.
There is an optional Equal Opportunities Form included for our internal diversity in recruitment monitoring, which can be sent to us at the same address alongside your application. The form will not be seen by those involved in the recruitment process. Although not mandatory, this monitoring allows us to align recruitment with our overall HR Strategy, and continuously improve on how we attract, recruit, and retain a diverse range of candidates.
We pride ourselves on being a relational organisation. If you would like to speak to someone from The Green House at any point during your application, then please email us to arrange a phone call with a member of our team.
The Green House is a specialist support service for children, young people and families who have experienced sexual abuse.
The client requests no contact from agencies or media sales.