Membership support officer jobs

Deputy Diocesan Safeguarding Officer

The Diocese is seeking an experienced and committed safeguarding professional to join the Diocesan Safeguarding Team as Deputy Diocesan Safeguarding Officer.

Position: Deputy Diocesan Safeguarding Officer

Location: Hove/Hybrid

Salary: £49,536 per annum

Hours: Full-time (flexi time available)

Contract: Permanent

Closing Date: 5th July 2026

Interview Date: Hove on 30th July 2026.

About the Role

This is a pivotal leadership role, offering an opportunity to shape and strengthen safeguarding practice across a large and diverse diocese. You will play a key part in ensuring the safety and wellbeing of children, young people and adults, while supporting parishes, clergy and diocesan colleagues to uphold the highest safeguarding standards.

Key duties include:

• Lead and manage safeguarding casework across the Diocese, ensuring compliance with national Church of England safeguarding standards and statutory guidance
• Provide line management and supervision to the team of Assistant Diocesan Safeguarding Advisers
• Oversee triage, risk assessment and allocation of safeguarding referrals
• Manage complex and high-risk cases, working collaboratively with statutory agencies such as police, social care and probation services
• Ensure high-quality case recording, quality assurance and continuous improvement of safeguarding practices
• Act as the Diocesan Safeguarding Officer in the absence of the Director of Safeguarding
• Contribute to training, policy development and the promotion of a strong safeguarding culture

This role involves regular collaboration with clergy, parish safeguarding officers, senior church leaders and external partners across the Diocese.

If you are passionate about safeguarding and want to play a key role in protecting and supporting communities across Sussex, we would love to hear from you.

About You

We are seeking a highly skilled safeguarding professional who can demonstrate:

• Significant safeguarding casework experience and strong knowledge of legislation and best practice
• Experience working with victims, survivors and those who pose risk, and partnering with statutory agencies
• Proven ability to embed good safeguarding practice
• Strong leadership, risk assessment and communication skills
• Ability to manage complex cases, quality assure work and maintain confidentiality
• High integrity, resilience and sound judgement
• Reflective, collaborative and committed to equality and inclusion
• Alignment with the values of the Church of England

You can view full details of the in the job description and person specification when you apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What is on offer:

• 28 days of annual leave, plus bank holidays and two privilege days per year.
• Flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Employee Assistance Programme with access to GP appointments, counselling and financial and legal support.
• Free parking, and the ride to work scheme and development opportunities.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an enhanced DBS check.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Fundraising Compliance Officer (Temporary) London | Hybrid working | £17.03 per hour | 3-month duration

Ready to take on a role where your work supports a meaningful cause?

We’re partnering with a well-established national charity to recruit a Fundraising Compliance Officer for a short-term assignment during a critical period for the team. This is a fantastic opportunity to contribute to ethical fundraising, protect supporter trust, and support high-quality, compliant communications.

The Organisation

This purpose-led organisation is committed to supporting individuals affected by serious health conditions while driving forward life-changing research and services. Their work reaches thousands of people across the UK, and they place a strong emphasis on integrity, transparency and supporter experience.

The Role

You’ll join a small, collaborative compliance function, working closely with colleagues across fundraising, data and legal teams. This is a hands-on role with a mix of operational delivery and process improvement.

You will play a key role in helping the organisation maintain high standards of compliance across all fundraising activity.

Key responsibilities include:

• Managing and triaging a busy compliance inbox, ensuring queries are responded to or escalated effectively
• Reviewing fundraising and marketing communications to ensure compliance with internal policies, data protection legislation and the fundraising code of practice
• Supporting GDPR and consent management processes, including maintaining records and reviewing documentation
• Assisting with the review of legitimate interest assessments and consent frameworks
• Monitoring third-party fundraising activity, including reviewing call recordings and identifying any compliance risks
• Supporting the production of complaints reports and analysis, providing insight to improve processes and supporter experience
• Contributing to the development of guidance and internal resources to strengthen compliance practices
• Building strong working relationships across fundraising, legal, data and supporter care teams

About You

This role would suit someone who is detail-focused, proactive, and confident working with policies and regulation in a fast-paced environment.
You will bring:

• Experience in compliance, GDPR, data protection, quality assurance or complaints handling
• Confidence interpreting and applying policies, regulations or governance frameworks
• A strong understanding of consent and communication preferences
• Excellent organisational skills with the ability to manage multiple priorities and deadlines
• Strong communication skills with the ability to engage a range of stakeholders
• High attention to detail and the ability to identify risks and recommend improvements

Experience within the charity, public sector, regulatory or membership environment would be beneficial, but is not essential.

Working Arrangements

• Hybrid working with approximately 2 days per week in the London office
• A supportive team environment with close collaboration during onboarding
• Opportunity to gain valuable exposure across fundraising compliance and data protection

Why Apply?

• Be part of a mission-driven organisation making a real difference
• Gain hands-on experience in a broad and impactful compliance role
• Work within a supportive, knowledgeable and collaborative team
• Make a tangible contribution during a high-priority project period

Interested?

CVs are being reviewed on a rolling basis – early applications are encouraged.

Apply now to be part of a purpose-driven organisation delivering meaningful impact through ethical and responsible fundraising.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Data and Systems Officer 

Role Details & Staff Benefits 

Salary: £30,385 gross per annum 

Duration: Permanent 

Hours: Full-time 

Location:Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional travel required for staff days, site visits and other events. 
 

NASP offer a range of core benefits for staff including:   

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

• Access to discounts across the Southbank Centre site; including free/discounted reciprocal access to participating galleries & museums in London & the UK 
   

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period. 

About NASP 

The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website.

Our working culture values flexibility, wellbeing, and collaboration. We are committed to creating an inclusive workplace and supporting our staff to work in ways that suit both their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation. 

Inclusion at NASP 

We particularly welcome applicants from global majority and LGBTQIA+ communities, those with lived experience relevant to social prescribing, and those who identify as disabled and/or neurodiverse.

As a Disability Confident Employer we guarantee an interview to candidates who identify as disabled and opt into the ‘Guaranteed Interview Scheme’ on our application portal, provided they meet the minimum essential criteria for the role. 

We are committed to creating a fair, accessible and supportive recruitment process, and to removing barriers wherever possible. We will consider reasonable adjustments at every stage of the recruitment process to support individual needs. Adjustments will depend on your specific circumstances and request, but may include: 

• Flexibility with interview times and formats and locations 

• Providing application materials in alternative formats

• Accepting applications in alternative formats including video or audio 

If you require adjustments, an alternative method of application, or would like to discuss your needs, please contact us and we will be happy to support you. 

How To Apply 

To apply for this role, please follow the link to our application portal. You will be required to upload your CV and covering letter only, outlining how you meet the requirements of the role and person specification. Please note that any additional files (such as reports) will not be considered during shortlisting.

To support us with monitoring our Equal Opportunities Monitoring, we ask also all candidates to complete our Equal Opportunities form. Your responses will not be shared with the panel or used to make any recruitment decision.

The deadline to apply is 9am on Monday the 13th of July. 

First stage interviews will be held on Wednesday the 29th & Thursday the 30th of July 2026. You will be able to indicate on our application portal whether you will be available or unavailable during this period. 

For more information on the role, please email any questions to us via the email on the job description document. We look forward to hearing from you about the role of Data and Systems Officer. 

Job Description & Person Specification 

Purpose of This Role: 

This key support role will work with colleagues across the organisation to ensure NASP’s data and key systems, including our CRM (Microsoft Dynamics 365), dashboards and databases, are effective, accurate, and useful. This includes improving data capture, enabling consistent reporting, and ensuring that quality data can be used to support organisational priorities.

The role will support colleagues to use systems confidently and understand data requirements, providing analytic solutions that meet the needs of the organisation, and identifying where practices and systems can be improved.

The role will sit within the wider Operations team who oversee the core business and operational functions of NASP, including Finance, HR, Governance, Project Support, Administration, and Logistics. As a member of this team, the role will provide general administrative support to NASP programmes, liaising with our CRM support provider (Chorus) and IT provider (Logicata) to act as an essential bridge between internal colleagues and these external technical experts.

As NASP continues to develop its membership and training offers, the Data and Systems Officer will support the growth of this work, ensuring that systems and data flows are aligned, and leading on the technical management of data within these systems. The role will also support teams with reporting and evaluation, making effective use of NASP’s data. 

This is an ideal opportunity for a proactive and highly organised individual with excellent data management, administrative, and technical skills (particularly working with CRMs) to support across the range of NASP’s programmes and projects, as well as development of new systems and processes. 

Person Specification: 

Essential 

• Knowledge of the VCFSE sector and/or Social Prescribing 

• Good working knowledge of CRM systems, preferably Microsoft Dynamics 365 (including technical skills) 

• Experience of administrating/managing membership systems or other databases 

• Knowledge of GDPR and other Data compliance requirements 

• High-level numeracy, logical reasoning, accuracy and attention to detail 

 Desirable   

• Comfortable working with large, complex data sets and identifying trends and data quality issues 

• Strong Microsoft Excel skills, and experience with data visualisation tools 

• Experience in the charity, health, or public sector 

• Ability to work within a busy environment and effectively prioritising and managing own workload 

• Ability to manage working relationships with external partners & providers 

• Experience in training & upskilling colleagues (particularly in data management, systems & processes) 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

Responsibilities: 

CRM and Systems Management  

• Ensure colleagues across the organisation are effectively using the CRM (Microsoft Dynamics); as well as other key data systems, supporting with staff training and guidance, providing advice and support where needed to ensure the team feels positive and confident using them in their day-to-day work.

• Undertake regular reviews & audits of data stored on the CRM to amend errors (e.g. duplicate records), and identify gaps or areas of concern, ensuring a smooth user experience. 

• Work closely with our CRM support provider (Chorus) to manage any support requests and technical errors, undertaking any updates, fixes and developments to the system where required. 

• Proactively identify any CRM and wider system processes that can be improved or developed, working with NASP colleagues to ensure the CRM is being effectively integrated into their work. 

• Working with the Strategic Project Manager, undertake regular contract reviews with our CRM provider to ensure value for money and quality of service.

Data Management 
 

• Oversee NASP’s Data inbox, responding to enquiries and escalating concerns or risks. 

• Working with Director of Operations to proactively support NASP to meet data compliance; to identify any data risks and to mitigate these, including gaps in data capture or poor system use. 

• Present data through reports and produce insights to support NASP’s evidence, evaluation and reporting needs (e.g. for grant funders, programme evaluation or trustee board reports). 

• Work with NASP colleagues to improve how data is used in their work, building good data habits across the organisation. 

• Identify and address common issues in how documents and information are managed across the organisation, ensuring standards are maintained consistently across NASP.

 Systems Integration  

• Work with colleagues to support the ongoing development of NASP’s Membership & Training offers, by ensuring the data and systems that support this work are effective. 

• Support colleagues with effective data use to track the engagement, activity and growth of key networks and communities. 

• Provide administrative support to establish and develop any new systems, working with colleagues and external providers as needed, ensuring that data flows between existing systems are aligned. 

• Work closely with the Communications team to ensure the NASP website supports the capture and flow of data effectively. 

• Liaise with our IT provider (Logicata) for anything relating to the Microsoft suite, including technical support.

General 

• Take a proactive approach to support and lead administrative reviews / efficiencies across the organisation, ensuring consistency of approach. 

• Work with teams across the organisation to help ensure we are delivering business objectives. 

• Support the Communications team and other colleagues in managing NASP shared mailboxes, including deputising for colleagues where necessary. 

• Support the Operations team in the ongoing maintenance of business, finance and project management processes & systems. 

Reporting To: Strategic Projects Manager (International, Arts & Grants) 

We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Stoke-On-Trent. 
 

Location – This role is hybrid, based in Stoke-On-Trent with at least one day on site in the programme location.

There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Middlesbrough and Scotland) or travel to our London office.  

Salary – Up to £35,000 DOE 

Employment Type – Permanent

Team – Communications team
 

About you

We are looking for someone who can demonstrate the following: 

• Significant experience in a communications role, including experience with copywriting and content creation. 
• Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms. 
• The ability to clearly demonstrate our impact and inspire collaboration among our partners by sharing compelling and meaningful stories.
• Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges. 
• Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva. 
•  

About the role
The responsibilities of this role include: 

• Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities.
• Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement.
• Support effective communications with stakeholders across sectors including community, health, education and local organisations.
• Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials.
• Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives.

About us

Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.

 Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities. 
 

About our benefits

• Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST. 
• 25 annual leave days per year plus bank holidays.
• £100 contribution towards your professional body membership

Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK.

To apply for this role, please submit your cover letter and CV via the Thrive at Five website.  Closing date for applications is midnight on Sunday 28 June 2026.

This is an exciting opportunity to shape the future of our Advice Centre at NTSU as we deliver our ambitious new strategy focused on student advocacy, belonging and care.

You’ll lead our Advice Centre, ensuring students receive high quality advice, representation and advocacy when they need it most. But this role is about much more than managing casework.

We're looking for someone who can think beyond traditional advice services, using insight, evidence and student experiences to influence change across the University and improve outcomes for students. You'll play a key role in identifying emerging issues, championing student interests and ensuring student voices help shape policy, practice and decision making.

Working closely with colleagues across Membership Services, you'll build strong partnerships with our Student Voice team to drive advocacy work and support elected officers and student representatives. You'll also work alongside our Opportunities team to help create a culture of support, belonging and early intervention across all student-facing services.

This role would suit someone who enjoys leading people, developing services and working collaboratively to solve problems. We're looking for someone who is willing to challenge existing ways of working, embrace innovation and help us develop an Advice Centre that is responsive, inclusive and genuinely student-led.

What you'll be doing:

• Leading and developing NTSU's Advice Centre, ensuring students have access to high-quality advice, advocacy and representation.
• Managing and supporting a team of advisors, creating a positive culture of learning, development and continuous improvement.
• Working directly with students on complex and sensitive cases, providing advice, advocacy and support through University procedures.
• Using casework trends, student insight and evidence to influence institutional policy and practice and improve the student experience.
• Working closely with the Student Voice team to support elected officers, student representatives and campaigns that drive positive change for students.
• Building strong partnerships across NTSU and NTU to ensure students receive joined-up, student-centred support.
• Leading service development and exploring new approaches, technologies and ways of working that improve accessibility and impact.
• Acting as NTSU's Designated Safeguarding Officer and ensuring appropriate support and interventions are in place.
• Monitoring service performance, quality and impact, ensuring the service continues to evolve in line with student needs and sector best practice.

What we're looking for:

• A passionate advocate for students who believes in the power of representation, influence and student voice.
• An experienced manager who can motivate, support and develop others.
• Someone with experience of advice, advocacy, casework or support services, ideally within Higher Education, Students' Unions, charities or similar environments.
• A collaborative leader who enjoys building relationships and working across teams to achieve shared goals.
• Someone who is comfortable using data, insight and evidence to identify issues and influence change.
• A creative thinker who is willing to challenge convention, embrace innovation and explore new ways of supporting students.
• A confident communicator who can build credibility with students, colleagues and senior stakeholders.
• Someone who is committed to inclusion, fairness and ensuring all students can access the support they need.

Why work for NTSU?

At NTSU, you'll be part of a supportive and ambitious organisation that exists to make students' lives better. Working as the Advice & Advocacy Manager not only positions you at the heart of delivering meaningful impact on students every day but also offers a range of benefits designed to support your professional and personal growth.

• Generous Paid Holiday: Enjoy 33 days of paid time off, allowing ample time for rest, recreation, and personal pursuits.  New staff start with 20 days holiday, 8 bank holidays and 5 closure days
• Time Off in Lieu (TOIL): We understand the importance of work-life balance. That's why we offer TOIL for extra hours worked, ensuring you have time to recharge
• Competitive Pension Contribution: With a 4-6% pension contribution, we invest in your future, helping ensure your financial stability post-retirement
• Flexible Working: We embrace flexibility, offering arrangements that can help you balance your professional and personal life effectively
• Salary Progression Based on Performance: Your hard work and dedication won't go unnoticed. We reward performance with salary increases within a band, reflecting your value to our team
• Travel Pass Loan and Wage Loan: Ease your commute and manage unexpected expenses with our travel pass and wage loan benefits
• Enhanced Sick Pay: We support our employees during difficult times with enhanced sick pay, ensuring you can focus on your health when you need it most
• Training and Development Opportunities: Grow with us. We offer numerous opportunities for professional development, helping you expand your skills and advance your career
• Enhanced Parental Leave: We support new parents with 3 weeks of paid paternity leave, enhanced maternity leave and shared parental leave ensuring you can spend invaluable time with your new family member
• Free eye tests and financial contribution towards glasses required for computer work
• Free annual flu jabs

Contract: 12-month fixed-term
Hours: Full-time – 5 days per week (37.5 hours)
Location: NSA Head Office, Malvern, with hybrid working by agreement
Reporting to: NSA Chief Executive
Salary: £34,500

About the National Sheep Association (NSA)

The National Sheep Association (NSA) is a membership charity supporting and promoting sheep farming throughout the UK. NSA delivers national and regional projects, events and partnerships to support sheep farmers, influence best practice and strengthen the sector.

Purpose of the Role

To lead and deliver NSA's communications, marketing and content activities, ensuring effective engagement with members, stakeholders, sponsors and the wider sheep sector. The role will oversee the production of NSA publications, including Sheep Farmer magazine, whilst developing and delivering marketing campaigns that support membership growth, event attendance, commercial income and organisational objectives. This is a 12-month fixed-term position intended to provide continuity during a period of organisational review and strategic development.

Key relationships with: All NSA staff, NSA regional officeholders, regional managers, event organisers and ram sale officers, plus the agricultural and wider press.

Management responsibilities:

• The NSA Communications Manager is part of the NSA Management Team, which meets regularly to ensure effective internal communication and decision-making.
• The NSA Communications Manager is the line manager for the Digital Communications Officer, Scottish Region Activities Officer, and Technical Communications Officer.

Job role

Communications

• Lead NSA's communications activity across print, digital and social media channels.
• Develop and deliver communication plans supporting NSA projects, events and campaigns.
• Ensure consistent messaging and brand standards across all communications.
• Produce content for member communications, website updates, newsletters and media releases.
• Build and maintain positive relationships with industry media and external stakeholders.

Marketing

• Develop and implement marketing campaigns to promote NSA membership, events, projects and commercial activity.
• Identify opportunities to improve audience engagement, conversion and retention.
• Work closely with regional teams to support local marketing activity.
• Monitor marketing performance and provide recommendations for improvement.
• Support development of NSA's future marketing strategy and implementation plans.

Sheep Farmer Magazine

• Act as Editor of Sheep Farmer magazine.
• Plan and manage editorial content, production schedules and publication deadlines.
• Liaise with contributors, advertisers, designers and printers.
• Ensure content aligns with NSA priorities and member interests.
• Support development and future evolution of NSA's publications.

Digital Communications

• Oversee management and development of NSA's digital channels.
• Work with the Digital Communications Officer to maximise engagement and reach.
• Support website content planning and digital campaigns.
• Utilise analytics and reporting to drive improvements.

Membership & Events

• Support promotion of NSA membership recruitment and retention initiatives.
• Support marketing and communications activity for NSA events.
• Work alongside colleagues to maximise attendance, sponsorship and commercial opportunities.

Management Responsibilities

• Line manage the Digital Communications Officer, Scottish Region Activities Officer, and Technical Communications Officer.
• Support collaborative working across the Membership & Communications Team.
• Contribute to organisational planning and cross-team projects.

Person Specification

Experience

• Experience leading communications activity within an organisation.
• Experience planning and delivering marketing campaigns.
• Experience creating content across multiple communication channels.
• Experience managing publications, magazines or newsletters.
• Experience working with external stakeholders and media.

Knowledge & Skills

• Excellent written and verbal communication skills.
• Strong copywriting and editing skills.
• Agricultural or rural sector knowledge.
• Marketing planning and campaign management experience.
• Digital communications and social media expertise.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong organisational and stakeholder management skills.

Personal Attributes

• Self-motivated and proactive.
• Creative and innovative thinker.
• Strong attention to detail.
• Able to work independently and collaboratively.
• Enthusiastic about supporting the UK sheep sector.

Desirable Criteria

• Membership organisation experience.
• Editorial or publishing experience.
• Experience using CRM, website and email marketing platforms.
• Experience analysing campaign performance and audience data.

Apply for this role today, or enquire for more details.

To apply for this role, please email a covering letter, CV and completed application form to Aaron Dhanda, NSA Operations Director before midnight on Sunday 5th July 2026.
Interviews will take place during on Tuesday 14th July 2026.
Please use the same email address for any enquiries regarding the role.

ROOTED FINANCE

Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone.

The people we work with come from all walks of life and so do we.

We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment.

Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth.

We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly.

You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey.

You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.

The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer.

JOB DESCRIPTION

Job : Title Money Guidance Officer

Salary: £28,000

Hours: 35 Hours per week 

Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs 

Contract: Permanent/Fixed Term (subject to funding) 

Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands.

Purpose of the Job

Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services.

RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings.

You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required.

The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager.

Training and development

Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members.

Reporting

The post holder will report directly to the Advice Manager of Rooted Finance

Role Requirements

This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services.

Key functions and impact of the role will include;

Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support.

Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services.

Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need.

Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services.

Duties & Responsibilities: The main duties will include

1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals.

2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems

3. Working closely with advisers to support their more vulnerable clients

4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience.

5. Increasing the visibility and awareness of the advice services through external events and roadshows

6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support.

7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 

8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions

9. Working with, and recruiting clients to, our Lived Experience Steering Committee

10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service

11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion.

12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner.

13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner

14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project

15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times.

16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM.

17. Work to an agreed work-plan, meeting targets on time and all required KPI

18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team.

19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies.

20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard

21. Ensure data protections regulations are adhered to and office procedures followed

22. Abide by all Health & Safety at Work Act procedures

23. Adhere to policy and procedures around safeguarding vulnerable adults at risk

24. Demonstrable understanding and application of the provisions of GDPR

25. Behave in a professional manner at all times

26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity.

Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team.

PERSON SPECIFICATIONS

Qualification 

Desirable: Educated to a degree standard or equivalent. 

Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development 

Skills

Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion.

Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Experience 

Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members)

Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied)

OTHER:

This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.

Communications Officer - IPNEd 

We are looking for a Communications Officer to join the IPNEd Secretariat. This role will lead our internal and external communications, including copywriting, content creation, sharing and monitoring across all our communications channels. 

About IPNEd

The International Parliamentary Network for Education (IPNEd) works to mobilise the political leadership necessary to accelerate the delivery of quality education for all.

As the first and only global parliamentary network dedicated to education, IPNEd seeks to grow and deepen political understanding of and commitment to quality education for all.

To do this, we work with parliamentarians individually and in groups at the national, regional, and global levels. 

The Network consists of more than 500 parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - by increasing funding, improving learning, especially foundational early-grade literacy and math skills, and advancing global educational equity.

About Results UK

Results UK hosts the IPNEd Secretariat.

Results UK seeks to make change in the world by utilising a combination of grassroots, parliamentary, and policy advocacy to create the public and political will to end poverty.

Alongside IPNEd, ​Results UK hosts another organisation, Send My Friend to School, the UK’s umbrella body for organisations working on global education.

Role Description

The IPNEd Secretariat’s role is to ensure that IPNEd members can exercise their unique functions as Members of Parliament as effectively as possible to accelerate educational progress. Timely and effective internal and external communication is central to this work.

We are looking for a proactive and skilled Communications Officer to lead the delivery of content to expand IPNEd’s reach, grow audiences, and drive meaningful engagement with MPs and our wider stakeholders. 

You will develop and implement strategies to strengthen IPNEd’s communications channels, collaborate with our partners to design and implement communication strategies, and support our global priorities.

The role also involves supporting internal communications with our parliamentary membership, including maintaining our membership database.

You will also monitor the performance of our communications efforts, identifying and testing ways to improve reach and engagement to ensure continuous improvement and impact.

We are looking for someone who can be proactive, efficient, and flexible in supporting all aspects of IPNEd's internal and external communications. You will thrive in a fast-paced environment in which you will play a central role in identifying and responding to external developments.

This post will offer unparalleled opportunities to contribute to policy and advocacy in support of global education and to develop knowledge of policy development, advocacy, and the particular roles of members of parliament in delivering change.

Duties include, but are not limited to:

• Content Creation

Develop written and visual content, including blog posts, newsletters, social media posts, press releases, infographics, and videos. 

Tell strategic stories that highlight the importance of education and profile the work and impact of members of parliament in accelerating educational progress.

Draft op-eds, speeches, and press releases to shape conversations and advance IPNEd’s mission.

Lead on the development and publication of regular and occasional email newsletters and general emails.

• Media Relations 

Monitor external media and use this to inform IPNEd's external communications.

Build and maintain relationships with external media and other organisations, identifying opportunities to collaborate and to pitch content.

• Digital Communications

Manage the organisation's website, including development, maintenance, and continuous improvement. 

Implement and oversee digital communications channels, including our presence on X, Bluesky, Facebook, and LinkedIn. 

Develop and produce performance data and reports for digital channels. 

Use performance data to test new approaches to communications.

• Strategic Planning & Collaboration

Contribute to and implement communications and external engagement strategies. 

Work closely with the Executive Director and Senior Policy & Advocacy Adviser to identify content and engagement opportunities. 

Represent IPNEd in meetings with Network members and external partner organisations, building strong working relationships.

• General

Maintaining systems necessary to support effective communications, including member, supporter and partner databases.

Supporting the Secretariat with research and writing.

The post-holder may be required to travel internationally.

The post-holder will also carry out other duties as necessary.

Essential skills and experience

All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verification. We are not able to offer visa sponsorship for this role.

Proven experience in a communications role within the not-for-profit, international development, or advocacy sectors.

Strong written communication skills, with proven experience drafting press releases, articles, comment pieces, blogs and social media posts.

Proven ability to craft engaging written, visual, and multimedia content for digital platforms.

Strong understanding of social media analytics to drive up engagement and increase our online visibility. 

Familiarity with digital content tools (e.g. Adobe Suite, Canva).

Skilled in managing websites, email marketing, and content management systems (e.g. Mailchimp, Squarespace).

​Experience of working with parliamentarians or in public affairs, campaigning or advocacy work in either a paid or voluntary environment, preferably in the context of international development or education.

​Strong interpersonal skills and an ability to work with a wide range of people.

​Excellent written and verbal communication skills.

​Excellent organisational skills with strong attention to detail.

​Willingness and flexibility to work across a range of tasks and activities.

Personal attributes

​A passion for politics, international development, and global education.

​Self-starting, highly organised, and able to manage multiple tasks.

​Confident and willing to initiate contact and discussion with parliamentarians and officials.

​Able to respond flexibly to changing priorities, and to both set and work to deadlines.

​A good team worker who enjoys supporting other members of a team and working together for common objectives.

​Willingness to work in an all-party, politically neutral organisation and to work enthusiastically with members of all political parties.

​Willingness and ability to travel outside the UK.

​Ability to quickly absorb information.

Desirable criteria

Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin.

Equality, Diversity and Inclusion 

Results UK is an equal opportunity employer.

Results UK is opposed to discrimination in employment as well as in society, politics and the economy, and seeks to avoid discrimination in its own employment and recruitment of staff and volunteers. We will not discriminate on grounds of creed, race, gender, sexual orientation, disability or age.

We positively welcome the contributions of people from a wide range of backgrounds, skills, and abilities, recognising the value that different perspectives bring to the organisation.  As part of this commitment, we aim to attract and retain high-calibre staff of all backgrounds by offering a range of people-centred policies to support our staff, including options to work from home, flexible working and agile contracts, training and professional development opportunities, and membership of the disability confidence scheme. Further information about these is available on request.

As an organisation, we are committed to ensuring that our recruitment policies and processes are inclusive, equitable, and fair.

Personnel policies are available on request.

Salary, benefits, and other key information

IPNEd is hosted by Results UK. The line manager for this role will be IPNEd’s Senior Policy & Advocacy Adviser.

1. Starting date 

The position is available immediately, and is offered as an initial 12-month contract with the intention of being extended if funding permits.

2. Salary 

This role is graded at Results Professional Level Two with a salary of £32,785 per annum.

3. Hours of work

This is a full time role 35 hours a week. These hours will be worked as agreed with the line manager, but some flexibility may be required to meet the needs of the job. There is no paid overtime, but Results UK offers a flexitime system for all staff. 

4. Holidays 

25 days per year plus bank holidays. Holidays increase by one day per year of service to a maximum of 30 days. Holidays are earned in arrears. 

5. Notice Period and Probationary Period

This role has a one-month notice period. The employee will have a probationary period of three months, during which time the notice period is one week.

6. Location

The post is a hybrid role with the expectation that the postholder can work from Results’ office at Clarence Centre for Enterprise and Innovation, 6 St George’s Circus, London, SE1 6FE when required.

Currently, most Results UK staff are combining working from home with time in the office. 

7. Travel

Occasional International travel will be required. The post holder must be able and willing to travel to Global North and Global South countries.

8. Additional Benefits

Staff joining Results are automatically enrolled in our company pension scheme unless they choose to opt out. A legally mandated minimum employee contribution applies, and all employee contributions to the pension are matched 1:1 by Results up to a maximum of 5% of gross salary.

Staff may receive a tax-efficient loan for the purchase of a bike, through which the final price of the cycle is lower than on the market.

Staff may receive a loan for the purchase of a travel season ticket. 

Recruitment Process

Applications should be made using our online application portal using the apply now button above.

As part of the process you will be asked to submit:

• A CV.

• A covering letter setting out how you meet the selection criteria. 

• Examples of previous communication products that you have been responsible for before. This should be provided as a separate document with the content shared as you see fit, but could include links to material available online.

• The application deadline is midnight on Friday, the 19th of June 2026.

  First-round interviews will be held online on the 25th and 26th of June.

Sightsavers is looking for a bi-lingual HR and Talent Officer (English and French) to work within our HR Operations team

Salary: £28,992 to £34,108

Location: UK remote - with monthly travel to Haywards Heath, West Sussex

Contract: 18-Month Fixed-Term Contract

Hours: This is a full-time role with some flexibility around hours worked and mostly home working - within the UK

Sightsavers is an international charity working to prevent avoidable blindness, support equality for people with disabilities and advocate for change. We work in more than 30 countries worldwide, focusing on Africa and Asia.

We are seeking a bi-lingual (English and French) HR and Talent Officer to work within our busy HR Operations team and provide advice, guidance and support on all areas of the employee lifecycle from recruitment onwards, engaging with our c. 850 employees and stakeholders to creatively problem solve talent, people, contractual and legal issues.

About the role

This is an exciting role within the team and the postholder will actively engage in the use of our systems, lead on and support multiple HR Operations projects and deliver outcomes to a high standard for our inspirational colleagues located around the world.

Typical duties will include:

• Identifying, designing and implementing successful recruitment campaigns that attract a diverse pool of candidates, and all related activities
• Preparing contractual paperwork
• Supporting employee onboarding, lifecycle activities and offboarding via a range of HR systems
• Responding to staff queries relating to the use of a number of HR systems in a constructive and timely manner
• Actively engaging with HRIS software changes
• Completing HR Operations onboarding requirements for new hires, including bilingual inductions and reasonable adjustment signposting
• Leading and delivering knowledge sessions
• Pay and benefits administration in conjunction with the Payroll team
• Working collaboratively as part of a proactive team to provide an effective HR Operations service to stakeholders

This is an involved and varied role. Please read the full job description for further details

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

About you

We are looking for a proactive, service-driven and organised individual with experience in an HR Officer/ Advisor and Talent Acquisition environment or within a Shared Services role. To succeed in this role you will also have:

• Proven experience in an HR Officer/Advisor and Talent Acquisition environment or Shared Services role (essential).
• Basic understanding of employment law in any of Sightsavers’ locations.
• Ideally previous HR/recruitment experience within an international or complex organisation.
• Demonstrable planning and prioritisation skills.
• Knowledge of HR and ATS/CRM systems, able to review and contribute to enhancing utilisation of HR databases. 
• Intermediate level knowledge of Microsoft 365 products.
• Experience of leading on projects, fostering positive relationships and upskilling stakeholders as required. 
• Proactive attitude to change with the ability to recommend improvements to process and practice, leading  through to implementation.
• Fluency in French (essential).

Please read the job description for full details of the essential knowledge and skills required for this role.

Next steps

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis. We will be reviewing applications as they are received and plan to schedule interviews in late June/ early July. Longlisted candidates will be asked to complete an assessment including French language, problem-solving and software skills. We reserve the right to end this advert early or to extend the deadline.

• Reports to: Director of Fundraising & Partnerships
• Hours: Full time with flexible hours. Core hours are 10am to 4pm. 
• Contract length: 13 months, starting in mid-July 2026.
• Location: Hybrid. London (Embankment) two days per week and remote working.

Benefits: 

• 25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home 
• A highly competitive pension (up to 11% employer contribution for 5% employee contribution) 
• Private health insurance, eye tests and medical checks 
• Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (Wednesdays and Thursdays)
• 24/7 access to counselling and wellbeing resources through our Employee Assistance Programme
• Income protection insurance and life assurance 
• Cycle to work scheme, season ticket loan and gym membership loan
• Free access to The Economist content, including an online subscription, our range of apps, podcasts and more 

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of this academic year.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines – award-winning teaching resources for classroom discussions about global news stories
• Topical Talk Festival – the world’s biggest news festival for young people
• Leadership for Change Prize – child-led solutions to complex global issues
• Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.

THE ROLE

We are looking for a highly organised and proactive Senior Fundraising Officer to join our team on a fixed-term contract.

Working closely with the Director of Fundraising and the Senior Fundraising Lead, you will ensure our high-value corporate partnerships run smoothly, our high-net-worth events are a success and our external pitches are sharp and well-researched. 

This role offers a fantastic opportunity to develop your hands-on experience across corporate, trusts and foundations and individual giving within a fast-growing charity backed by a globally recognised brand.

RESPONSIBILITIES

Research and opportunity generation

• Support the team by researching and keeping abreast of new funding opportunities across trusts, foundations, and corporate prospects.
• Compile background research to help the team evaluate and pursue new business leads.

Funding applications and pitch support

• Assist the Senior Fundraising Lead and Director of Fundraising with writing funding applications.
• Help structure and draft compelling pitch documents to support the team’s new business goals.
• Design and adapt templates for various fundraising documents and pitches.

Partnership coordination

• Take ownership of the day-to-day coordination of our corporate and institutional partnerships, ensuring exceptional donor care and seamless communication with external stakeholders (e.g., tracking partnership metrics, coordinating meetings, monthly data reporting and managing external communications).
• Deliver external logistics, such as school visits and workshops for corporate partners.
• Draft and prepare comprehensive reports for funders, while managing and responding to all ad hoc requests efficiently.

Fundraising operations support

• Be a key, dependable member of the team, supporting various fundraising work streams to ensure targets are met and team effectiveness is maximised.
• Draft supporter newsletters for our donor communications. 
• Coordinate in-person and online events (e.g., roundtables, fireside talks).

REQUIRED SKILLS, ATTRIBUTES AND EXPERIENCE

Skills and attributes

• Organised: You can manage multiple tasks and deadlines across different projects and teams.
• Compelling communicator: You can write with clarity and warmth, tailoring your tone to engage corporate partners and institutional funders.
• Team player: You are a positive, helpful presence who is motivated by helping others succeed and willing to lend a hand whenever the team needs you.
• Reliable: You are disciplined with deadlines and act as a dependable anchor for the team, managing requests with consistency.

Experience 

You must have:

• Fundraising experience: Experience working and/or volunteering in a fundraising capacity.
• Pitch and proposal support: Proven ability to write funding applications, grants, or persuasive pitch documents.
• Task management: Experience managing multiple tasks or priorities effectively, whether in a work, volunteer, or educational setting.
• Professional communication: Experience communicating clearly and professionally in person, via email and phone.
• General IT proficiency: Experience using standard office software (such as Microsoft Office and Google Workspace) and a readiness to learn new digital tools.

You might have:

• Research skills: An ability to conduct thorough background research to identify new potential funding opportunities.
• Events and logistics: Experience helping to coordinate events (virtual or in-person), including handling bookings and catering.
• Coordination experience: Experience in a support, coordination, or customer-facing role within a charity, sales, or account management environment.

We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background. 

• Do you thrive in process-driven roles where accuracy, empathy and clear communication really matter?
• Do you enjoy being the person people turn to for answers – bringing calm, clarity and structure to complex situations?

 
 
TPP Recruitment is supporting an awarding and professional membership body to recruit a Student Services Officer.
 
This is an exciting opportunity to join a newly structured Education Directorate and play a central role in shaping the student experience. As Student Services Officer, you will be at the heart of a high-volume, process-driven environment – supporting learners throughout their qualification journey and ensuring services are delivered efficiently, fairly, and with care.
 
This role would suit candidates from education, administration, customer service or high-level PA backgrounds who enjoy structured processes, clear policies, and meaningful interactions with stakeholders.
 
 
Salary: £35,000 per annum
Employment type: Permanent
Working arrangements: Home based with mandatory attendance at company meetings
Working pattern: Full-time, 35 hours per week
Other benefits:

• 25 days annual leave plus bank holidays
• Generous pension scheme (10% employer contribution)
• Life assurance and income protection cover
• Employee assistance programme and optional private medical insurance
• Ongoing learning and development opportunities

 

About the Organisation
 
This organisation is a well-established awarding and professional body with a strong reputation for delivering high-quality qualifications that support career development across a specialist sector.
 
With a clear commitment to accessibility, inclusivity, and continuous improvement, they are focused on delivering an excellent student experience while maintaining rigorous standards and regulatory compliance.
 
You will be joining during a period of growth, as a new team is established to strengthen student services and support evolving qualification delivery.

About the Role
 
As Student Services Officer, you will act as a key point of contact for students, supporting them throughout their journey and ensuring enquiries, requests, and processes are handled efficiently and professionally.
 
This is a varied role combining customer service, administration, and communication, with a strong emphasis on following structured processes and maintaining high levels of accuracy.
 
You will also contribute to student engagement through communications, website updates, and newsletters, helping to ensure students receive clear, timely, and helpful information.

Key Responsibilities
 

• Act as the first point of contact for student enquiries and complaints via phone and email
• Manage requests including deferrals, exemptions and cancellations
• Process applications for reasonable adjustments and special considerations in line with policies
• Liaise with exam platform providers to support exam delivery and resolve queries
• Support and administer misconduct and compliance-related processes
• Maintain accurate student records and ensure data is handled in line with requirements
• Produce and issue student newsletters (minimum six per year)
• Update website content and manage student-facing communications
• Support social media and engagement channels, including LinkedIn

 
 
Skills / Experience Required
 

• Experience in a process-driven administrative or customer-facing role (education experience beneficial but not essential)
• Strong attention to detail and ability to follow structured procedures consistently
• Experience reviewing applications or documentation and making decisions within clear frameworks
• Excellent written communication skills, with the ability to produce clear and accurate content
• Confident managing high volumes of enquiries while maintaining a professional and supportive tone
• Experience handling complaints, with the ability to take ownership and resolve issues end-to-end
• Ability to support individuals in sensitive situations with empathy, while adhering to policies
• Strong organisational skills and ability to manage multiple processes simultaneously
• Experience using systems and managing data; confidence updating websites or content platforms
• Able to adapt communication style across different audiences and formats

 
 
To Apply
 

• To apply for this Student Services Officer role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
  • Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.

 
 
Interview Process
 

• Two-stage process with assessment
• Mid-July 2026

 
 
Deadline
 

• Friday 26th June 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About This Vacancy

Barnabas Aid is recruiting an exceptional leader to serve as Regional Director for Asia. This is a senior leadership role within the International Programmes Team, sitting on both the Programmes Leadership Team and the Strategic Leadership Team, and offering an outstanding opportunity to shape how BAI serves persecuted and suffering Christians across one of the world’s most complex and spiritually significant regions.

The Asia region spans South Asia, Central Asia, and Southeast Asia — some of the most sensitive and complex contexts in which Barnabas Aid works. Many of the communities we serve face active persecution, operate in restricted environments, and depend on the careful, sensitive stewardship of their relationships with BAI and our partners.

This is an extraordinary opportunity for a strategically minded, relationally gifted Christian leader to shape how BAI serves the persecuted Church across one of the world's most complex and spiritually significant regions.

The Role

The Regional Programme Director — Asia will provide strategic leadership for the development and delivery of Barnabas Aid's grant making and project management across the Asia Region. You will lead and develop a team of Programme Managers, build and sustain a strong partner network, and oversee a portfolio of high-quality, biblically grounded projects that deliver measurable impact for persecuted and suffering Christians.

As a member of both the Programmes Leadership Team and the Strategic Leadership Team, you will contribute to BAI's global Programmes strategy and to organisational strategy, culture, and effective cross-departmental working.

Key Responsibilities

Regional strategy and portfolio leadership

• In collaboration with the International Chief Programmes Officer, lead the development, review, and implementation of the global Programmes strategy within the assigned Region, translating strategic priorities into a clear regional plan and pipeline.
• Maintain a balanced regional portfolio aligned with organisational priorities, donor intent, and restricted fund requirements.
• Identify emerging needs, risks, and opportunities in the Region and recommend strategic responses, including new initiatives and partnerships.
• Ensure that the Region is balancing its portfolio of Programmes according to the Country Classification framework.

Grant making and programme cycle management

• Oversee the end-to-end grant making process for Programmes in the region, ensuring proposals are assessed, costed, and approved in line with delegated authority, Gate processes, and Programmes Subcommittee requirements.
• Take lead responsibility for one sub-region and/or a portfolio of countries, leading on partner engagement and the whole project management cycle.
• Ensure robust needs assessments, project design, logical frameworks (where applicable), budgets, partner due diligence, risk assessments, and monitoring plans are in place before grants are committed.
• Oversee project implementation across the regional portfolio, including milestone tracking, reporting, learning, and close-out, ensuring records are maintained accurately and on time.
• Proactively identify project delivery issues and work with team members and partners to resolve them promptly.
• Maintain proficiency in the use of all systems and processes used to manage the workflow of the team.
• Work closely with the Programme Quality Team to ensure best practice standards, continuous improvement, and consistent application of policies, processes, and templates.

Leadership and people management

• Support the staff in the regional team by providing clear leadership, coaching, and line management, including goal setting, supervision, performance management, and development.
• Ensure capacity planning across the Region so that project management workloads are realistic and risks are appropriately managed.
• Lead recruitment, onboarding, and succession planning for the regional team, contributing to wider Programmes Team workforce planning as required.
• Deputise for the international Chief Programmes Officer when requested to do so during their absence
• Ensure Regional team members plan overseas trips appropriately and adequately, always factoring in security and safeguarding risks.

Partner engagement and external representation

• Ensure the regional team builds and sustains a strong partner network, with relationships that are effective, mutually accountable, and aligned with Barnabas Aid's mission and values.
• Develop and implement a plan for regular partner engagement and capacity building (including visits where appropriate and safe) to strengthen project delivery, monitoring, and safeguarding.
• Represent Barnabas Aid professionally with partners and other stakeholders, managing sensitive information and security considerations appropriately.
• Engage proactively with peer organisations and networks to bring insight on sector best practice into BAI's work.

Cross-organisational collaboration and governance

• Work closely with Outreach and Support departments to provide timely, high-quality project information and updates that enable supporter communications, fundraising, and reporting.
• Contribute to organisational planning and decision-making through active membership of the Programmes Leadership Team and the Strategic Leadership Team (as applicable).
• Prepare quality papers, dashboards, and narrative updates for internal decision-making meetings and governance forums as required.

Compliance, risk, and safeguarding

• Ensure compliance with Barnabas Aid policies and external requirements relevant to grant making and project delivery, including data protection and information security.
• Maintain effective regional risk management, including project, partner, fraud, security, and reputational risks, escalating issues promptly and recommending mitigations.
• Champion safeguarding and ensure safeguarding considerations are integrated into partner due diligence, project design, implementation, and reporting.

Other duties

• Carry out any other reasonable duties as the organisation requires.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Research and Development Officer
Contract: Permanent
Work Pattern: Part Time, 28 hours per week (0.8 FTE)
Salary: £27,526 per annum, with annual salary increments for the first three years
Location: Homebased – however NCB and RiP has offices in Sheffield, Newton Abbot and Belfast that staff can work from should they choose.

The Vacancy

For over 20 years, Research in Practice has been at the forefront of supporting evidence-informed practice in adult social care. We are now looking for a passionate and experienced Research and Development Officer to join our adults’ team.

This is a fantastic opportunity for a skilled facilitator with strong experience in adult social care (or a related sector, e.g. housing, homelessness, mental health or criminal justice) who is motivated to make a real impact. While the role requires a solid understanding of research and its application, it is not a primary research post—instead, the focus is on translating evidence into meaningful learning and development opportunities.

You will play a key role in designing and delivering high-quality learning experiences, including programmes, full-day workshops, webinars, and events, working with diverse audiences such as senior leaders and practitioners.

What you’ll be doing

• Designing and delivering engaging learning and development activities for a range of audiences
• Translating complex research, policy, and legal frameworks into accessible, practical learning
• Developing high-quality outputs (e.g. publications, tools, and learning resources)
• Building strong relationships with stakeholders and supporting collaborative projects
• Managing multiple projects effectively in a varied and fast-paced environment

About you

We are looking for someone who brings:

• In-depth knowledge of adult social care, or related sectors such as criminal justice, housing and homelessness, or mental health
• Experience in facilitation and delivering learning, including workshops and webinars
• A strong understanding of research, policy, and practice frameworks
• Skills in knowledge mobilisation, with a passion for co-production and evidence implementation
• Proven experience in relationship management
• Excellent communication skills, including confident public speaking
• The ability to manage competing priorities and work flexibly (including occasional travel and overnight stays)

Research in Practice

Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.

Research in Practice works with organisations across the adults and children’s social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break

Employee Assistance Programme

Closing date: 8am, Friday 10th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible .

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Purpose of the job

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning.

 As we enter an exciting new phase of our five-year strategic period, we are looking for a Policy and Public Affairs Officer to help us build on political momentum around young people and youth work to inspire lasting change.

 You will support the Head of Policy and Public Affairs, within the Impact department (covering research, evaluation, service design, policy and public affairs, and communications), working closely with colleagues across the organisation to build and develop UK Youth’s relationships with a broad range of external stakeholders, including: Westminster government (e.g. ministers, officials and special advisers), parliamentarians, the devolved administrations, NGOs and third-party organisations, while shaping and responding to a wide range of public policy issues.

 The role will require a strong understanding of complex policy issues and an interest in the political landscape and how it interacts with third sector organisations. You will have a can-do attitude, excellent written and oral communication skills, strong time management and organisational skills and an ability to develop positive relationships with colleagues internally and externally to support our goals.

Why work at UK Youth?

Every young person deserves a youth worker. UK Youth exists to make that a reality. Our vision is a society that backs every young person - through each spark, struggle and success.

 As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.

 We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come.

Key responsibilities

Public Affairs support

• Produce briefings and speaking notes for UK Youth leadership and trustees relating to important policy issues and external events.

• Manage relationships with politicians, civil servants, and staff in local authorities and regulatory bodies to brief them on matters relating to UK Youth’s policy objectives.

• Identify opportunities for UK Youth to publicly intervene on key policy priorities – including responses to government consultations, speaking at events, meeting with key influencers, etc.

• Develop written content, including blogs, and support colleagues in our Communications team to respond to breaking news relating to UK Youth’s policy priorities.

• Work closely with the Communications team to support the development of influencing plans that promote our policy messages on public channels.

Political monitoring and policy development support

• Coordinate with monitoring services to ensure proactive monitoring of relevant announcements and developments in Parliament and the devolved nations that relate to youth work and young people.

• Work with colleagues across the Impact Function to understand trends and innovations in the youth and outdoor learning sectors that have implications for policy.

• Ensure that there is a clear record of UK Youth’s policy positions on key issues, along with rationale and suggested messaging.

• Contribute to external-facing policy reports and briefings on topics relating to UK Youth’s work.

Stakeholder engagement and event management

• Build strong working relationships with policy professionals across the youth sector and identify opportunities to work in partnership, where appropriate.

• Develop relationships with key external stakeholders including other policy and public affairs teams in the youth sector and civil servants.

• Work closely with young people and youth workers to help refine UK Youth’s policy positions and influencing plans.

• Lead on day-to-day management of UK Youth’s secretariat role for the Back Youth Alliance, with oversight and support from the Head of Policy and Public Affairs.

• Project manage UK Youth’s involvement in key influencing events, such as party conferences, with oversight and support from the Head of Policy and Public Affairs.

• Represent UK Youth at meetings and events – helping to disseminate insights from our work, tell the story of youth work’s impact to inspire lasting change.  

Experience we're after

• Experience working in the area of policy and public affairs or equivalent experience in other areas (such as through an apprenticeship, volunteering role, or university)

• Experience of project management

• Experience of understanding and communicating with different audiences

• Strong relational and stakeholder engagement skills

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 29th June 2026 at 23:59 (midnight)

Provisional Interview Dates: w/c 6th July 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.