82 Office and facilities manager jobs
We are looking for an experienced people manager who has a passion for supporting individuals, families and communities through mental health crises. An exciting role that allows you to help shape the service, you will work to increase reach and drive quality through a strong collaborative approach. A new service in the area, Wigan Crisis Space provides a safe space for those experiencing mental and emotional distress, and suicidal ideation. Forming part of the Greater Manchester VCSE crisis pathway, we are an out-of-hours, non-clinical alternative to A&E for adults to access timely compassionate support from trained recovery workers – the service operates from 3pm to 10pm, 7 days a week.
Salary - £40,300 FTE per annum
Hours – 37 hours per week (full time) including out of hours and weekend management cover, and support on a rota basis.
Contract – Permanent
Location - Wigan Crisis Space, Crompton Street, Wigan, WN1 1YP. Office based and wheelchair accessible.
As the Service Manager, you will have a strong knowledge of the mental health landscape and a strong track record of effective management. You will have responsibility for two Team Leaders as well as overall leadership of the staff team (totalling 8). You will work closely with other service providers, as well as our Operational Manager, to offer first-class support for Wigan residents.
Main responsibilities:
• Provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan.
• Ensure that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing as well as social outcomes - meaning that people will be healthier, safer, more resilient, and better able to enjoy life’s opportunities.
• Facilitate opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback.
• Create and implement a continuous development plan for the service to ensure it delivers quality support for Wigan residents.
• The Crisis Space is an out of hours service that operates from 3pm – 10pm, 7 days per week. This post will require a minimum of two shifts per month during the week from 2pm to 10pm (on site) and two shifts per month during the weekend from 2pm to 10pm (on site).
Benefits:
• Annual paid leave entitlement of 30 working days plus bank holidays.
• Up to 6% matched-pension contributions.
• Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
• Enhanced paid sick leave and paid family leave provisions.
• Eye care and winter flu jabs vouchers.
• Investment in your professional development with ongoing quality training and career development opportunities
Closing Date: 9th October 2026 at 23:59
Interviews are scheduled to take place on 22nd October in person.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row is recruiting for a Health Inclusion Manager. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.
This is a permanent full-time role (35 hours per week) with a salary of £41,175.
Job located at The Dellow Centre, London E1 7SA.
Auto enrolment from day one into the People’s Pension.
The role will lead, coordinate and develop Providence Row’s Health Inclusion Service so that people experiencing homelessness and multiple disadvantage can access high-quality, inclusive health and wellbeing support. Also to oversee the Health Hub, Health & Wellness Fairs and associated partnerships, ensuring delivery is safe, effective, well-coordinated and aligned with organisational priorities and funding requirements.
Closing date is Monday 05 October 2026.
To apply, please upload your CV with a covering letter detailing how you meet the person specification.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



We're looking for someone with experience of verging or similar church support work to provide Maternity Cover for up to 12 months. Starting in December 2026 the successful applicant will be involved with major services and events marking the Centenary of both the Cathedral and Diocese of Portsmouth.
Good social skills are essential as is the ability to work as part of a team as well as on your own inititiave. The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required.
The two Assistant Vergers and Precinct Officers (AVPOs) carry out a wide range of duties under the direction of the Head Verger and Precinct Manager. Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.
Essential experience and skills
- Sympathy with the Christian faith.
- At least one year’s experience as a church or cathedral verger or in a similar role.
- A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
- Attention to detail and an ability to assess priorities including when under pressure.
- Understanding of liturgy or willingness to learn.
- Ability to be a good team player and work collaboratively with Ministry Team, staff and volunteers.
- Willing to work alone.
- Good administrative and IT skills.
- Good understanding of the importance of security, maintenance and health and safety.
- Good social and communication skills.
- Have an open and welcoming attitude to all including volunteers and members of the general public.
- A trained First Aider (or willing to be trained upon appointment to an appropriate level).·
- Ability to work flexibly over seven days and evenings including holiday periods.
Desirable experience
- A communicant member of the Church of England.
- Previous experience in a liturgical capacity.
- Experience of working in an environment where paid and voluntary staff work side by side.
- Experience of delivering events.
- Experience of caretaking duties.
Personal qualities
- Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
- In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
- Highly collaborative.
- Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height.
- Ability to work with senior level colleagues and with the general public.
- Committed to equal opportunities and inclusivity.
- Committed to upholding the highest standards of safeguarding practice.
Benefits of working at Portsmouth Cathedral:
- Generous leave allowance of 27 days (pro rata for part-time posts) plus all public holidays
- Employer pension contributions of 7%, 1% employee contribution
- Commitment to professional development and training.
- Cash health plan
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary). An enhanced DBS is required for this role, and face or online training will be required.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Closing date for applications: 23.59 Sunday 11 October
Interviews will be held on Monday 19 October in person
Candidates invited to interview will be send a short application form and Confidential Declaration Form to complete.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a rare opportunity to lead and grow an established, high-performing fundraising team, shaping the next phase of Teens Unite's growth as we enter the most ambitious chapter in our history.
As a member of the Executive Leadership Team, you will lead the delivery of an ambitious five-year income strategy that broadens and deepens relationships with major donors, philanthropists, corporate partners and leads the charities capital appeal. You will redefine how the charity approaches modern philanthropy, creating innovative partnerships that generate shared value while increasing both impact and income.
Who we are:
Teens Unite is leading the way in youth cancer support.
We’re an energetic, ambitious and dynamic charity improving the lives of 13-24-year-olds living with, and beyond, cancer. We’re not here to cure cancer. We’re here to empower young people to rebuild their lives and thrive beyond a diagnosis.
As we approach our 20th anniversary, we are entering the most exciting and ambitious chapter in our history.
We have bold plans to treble the number of young people we support, grow our income beyond £3 million per year and open the Home of Teens Unite, England's first purpose-built retreat for teenagers and young adults living with and beyond cancer.
To help us achieve this vision, we are looking for an exceptional fundraising leader to join our Senior Leadership Team as Head of Fundraising & Philanthropy.
This is a rare opportunity to join a charity with a proven model, strong foundations and ambitious growth plans. You'll inherit an experienced and successful fundraising team whilst playing a leading role in shaping the next phase of our development.
Most importantly, you'll help ensure thousands more young people affected by cancer can access the support, experiences and opportunities they deserve and build a facility that will support generations to come.
The role:
Reporting directly to the Chief Executive, the Head of Fundraising & Philanthropy will provide strategic leadership across all fundraising activity at Teens Unite.
You will oversee and develop our income generation strategy, ensuring existing income streams continue to grow whilst creating new opportunities for transformational support.
A key focus of the role will be philanthropy, major donors and capital fundraising.
You will build meaningful relationships with major donors, high-net-worth individuals, family foundations, trusts, corporate supporters and strategic partners, creating opportunities for significant investment in the future of
Teens Unite.
You will also play a central role in securing funding for the Home of Teens Unite, a transformational project that will create England's first dedicated retreat and support centre for young people living with and beyond cancer.
As a member of the Senior Leadership Team, you will contribute to wider organisational strategy and help guide the charity through an exciting period of growth and development.
Key Responsibilities:
We're looking for someone who combines strategic thinking with exceptional relationship-building skills. Someone who can inspire supporters, lead a talented team and deliver ambitious growth.
Strategic Leadership
- Lead the development and delivery of Teens Unite's fundraising and philanthropy strategy.
- Develop plans to support the charity's ambition of becoming a £3 million income organisation.
- Identify opportunities for sustainable income growth across all fundraising streams.
- Provide regular fundraising performance updates to the Chief Executive and Board.
Philanthropy & Major Giving
- Build and manage a pipeline of high-net-worth individuals and major supporters.
- Cultivate, solicit and steward significant gifts and long-term philanthropic partnerships.
- Create high-quality donor engagement plans and stewardship programmes.
Capital Appeal Leadership
- Play a leading role in securing funding for the Home of Teens Unite.
- Develop and manage a pipeline of prospects capable of supporting the capital appeal.
- Create compelling cases for support linked to the project.
- Deliver significant philanthropic investment in support of the appeal.
Team Leadership
- Provide strategic oversight, management and support across all income streams.
- Create a positive, high-performing and collaborative culture.
- Ensure individual fundraising strategies align with wider organisational goals.
- Responsible from growing current annual income for £1.4million per annum to £3million per annum over the next 5 years.
Why this role is different:
This isn't a role where you'll inherit a struggling fundraising programme and spend your first year fixing problems. You'll join an organisation with:
- A strong reputation and clear purpose
- A committed and experienced fundraising team
- Existing successful income streams
- Significant growth opportunities An ambitious capital appeal
- Clear board and leadership support
- A vision capable of inspiring major supporters and philanthropists
- You'll have the opportunity to build a major donor programme from the ground up, shape the future fundraising strategy of the organisation and play an integral role in delivering a truly unique national project.
Who you are:
We're looking for an ambitious and relationship-focused fundraising leader who is excited by the opportunity to help shape the future of a growing charity.
You may currently be working as:
- Head of Fundraising
- Senior Philanthropy Manager
- Major Donor ManagerSenior Fundraising Manager
Most importantly, you'll bring:
Essential
- Significant experience in major donor, philanthropy or high-value fundraising.
- A proven track record of identifying and securing five and six-figure gifts.
- Experience managing and developing fundraising teams.
- Strong relationship-building and networking skills.
- Experience building and managing fundraising pipelines with high-net-worth individuals.
- Excellent communication and influencing skills.
- The confidence to engage and build relationships with senior stakeholders and major supporters.
- Experience of capital appeal fundraising.
Desirable
- Experience within youth, health, cancer or social impact organisations.
- Knowledge of trusts and foundations fundraising.
Reporting to: Chief Executive
Direct reports: Trusts & Grants Manager, Events & Challenges Fundraising Team and other fundraising staff as the charity grows
What We Offer:
- Performance-related bonus
- Hybrid and flexible working
- 33 days annual leave inclusive of bank holidays
- Christmas office closure
- Pension contribution
- Professional development and training
- Recently refurbished offices with free on-site parking
- The opportunity to help shape a nationally significant project and positive change the cancer care landscape for young people.
- Direct access to the Chief Executive and Board
Summary of Key Milestones
We will commence the first round of interviews from Wednesday 30th September
Should a suitable candidate be found prior to the closing date, applications will close early.
Teens Unite empowers young people aged 13-24 living with and beyond cancer to rebuild their lives, thrive beyond diagnosis and reach their potential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Refuge & Accommodation Services Senior Caseworker supports the Refuge & Accommodation Services Manager in the operational delivery of LBWP's refuge and dispersed accommodation services.
The postholder provides first-line line management, supervision and practice leadership to Refuge & Accommodation Caseworkers and Child Specialists, ensuring women and children receive high-quality, trauma-informed and culturally responsive support.
Alongside managing a team of Caseworkers, the postholder may hold a reduced caseload of women with more complex support needs, oversee day-to-day operational issues, monitor the quality of casework and safeguarding practice, and support the Manager to ensure accommodation services are safe, effective and meet organisational and contractual standards. The post is based in Haringey with an expectation to work across Newham when it is required. This is a 0.5 role wiht a possibilty to be full time subject to funding.
The Senior Caseworker deputises for the Refuge & Accommodation Services Manager in their absence where appropriate.
This is a part time role, requiring 3 days per week (35 hours per week pro rata). There is potential for the role to increase to full-time hours in the future, subject to funding.
Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and sex, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010.
This post is open only to Black and minoritised, i.e. Global Majority, women.
We are not able to sponsor any work permit or visa.
Key Responsibilities
Team Leadership and Line Management
- Line manage a team of Refuge & Accommodation Caseworkers and Child Specialists, providing regular supervision, case management oversight, performance reviews, wellbeing support and development in line with LBWP policies.
- Support staff to deliver high-quality, women-centred, trauma-informed and culturally responsive services.
- Monitor individual workloads, allocate cases in consultation with the Manager and ensure resources are used effectively.
- Support the induction, mentoring and ongoing development of new staff.
- Identify learning and development needs and contribute to continuous improvement across the team.
- Escalate performance, capability or conduct issues to the Refuge & Accommodation Services Manager, supporting formal processes where required.
Interviews will be held on the 19th of October.
Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and sex, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010.
This post is open only to Black and minoritised, i.e. Global Majority, women.
We are not able to sponsor any work permit or visa.
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.



The client requests no contact from agencies or media sales.
You’ll be at the helm of a busy, welcoming centre that brings residential stays, day visits, camping and outdoor activities to guiding groups, schools, youth groups, corporate teams, families and friends. That variety is part of what makes the role so rewarding. No two days look the same, and that’s exactly the point.
This is a senior role with real scope and real responsibility. You’ll lead a team, set the tone for high standards across the site, manage the practical realities of running a working centre, and help shape its future direction in line with Girlguiding Anglia’s values and ambitions. You’ll have the chance to think strategically about where the centre goes next while staying hands on with the day to day running that keeps a place like Hautbois thriving.
We’re after someone positive, proactive and organised, who leads with warmth as much as with structure. You’ll need to be comfortable holding multiple priorities at once, calm under pressure, and genuinely motivated by creating great experiences for the people who come through the centre’s doors. If you enjoy variety, thrive on responsibility and want your work to have a visible, lasting impact, this role offers all of that in abundance.
The role is based at Hautbois, right in the Norfolk countryside. Flexible working may be possible where it suits the business, though some evenings and weekends will be part of the job given the nature of a residential site. The centre isn’t easily reached by public transport, so a car and full driving licence are essential for commuting and the occasional meeting further afield.
In return, you’ll get free parking, office drinks and snacks, a holiday allowance that grows with your length of service, and modern IT and working facilities to support you in the role.
This role might also suit candidates with backgrounds as an activities manager, camp manager, adventure manager, outdoor learning manager or residential centre manager.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Fundraising Manager will drive fundraising growth for YMCA Lincolnshire, a well-established charity working to improve the lives of children and young people, families, local communities and those at risk of homelessness.
Reporting to the Head of Income Generation, you will lead the delivery of YMCA Lincolnshire's Fundraising Strategy and be responsible for achieving agreed income targets across a diverse range of income streams. You will grow income through individual giving, corporate partnerships, trusts and foundations, community fundraising, events and campaigns, while strengthening donor stewardship, supporter journeys and the effective use of our Beacon CRM.
Working collaboratively with colleagues across the organisation, you will translate service delivery outcomes into compelling cases for support and build meaningful relationships with supporters, funders, businesses and community groups. You will ensure all fundraising activity is compliant, insight-led and aligned with YMCA Lincolnshire's mission, values and strategic objectives.
The closing date is Friday 25th September 2026 at 5pm.
Applications will be shortlisted as they are submitted, so this position may close early should the right candidate be found.
The client requests no contact from agencies or media sales.
To organise the Finance Department and all its functions to ensure timely delivery of complete, accurate information to all users in order to minimise risk and maximise efficiency.
Location: This is a hybrid role based in our Folkestone Office, with the number of days spent in the office to be discussed and agreed with the successful candidate, taking into account the needs of the role.
Working Hours: Office open officially from 9am to 5.30pm (Mon-Fri) and 9am-4pm on Fridays.
Responsibilities
- To manage all banking and Treasury functions, ensuring all payments are properly authorised and funds are invested in the best manner.
- To manage the Finance Department, its staff and software systems.
- To ensure the appropriate delegation of tasks and responsibilities to the Finance & Administration Officer and overseeing their development and training.
- Maintaining a thorough understanding of, and ensuring the integrity of the financial reporting, Nominal Ledger and costing structures, internal controls and monthly processes
- To manage all Payroll and Pension functions for UK and Overseas staff, ensuring full PAYE and NIC compliance, and processing MAFI pension contributions.
- To ensure all staff understand their payroll and pension matters, and help with understanding their tax situations, ensuring that overseas staff are on the correct tax (NT) code. Making staff aware when they need to take independent financial advice.
Job Activities:
General
- Working with the Finance Director to understand the budgeting and reporting practices.
- Maintaining a thorough understanding of, and ensuring the integrity of the financial reporting, Nominal Ledger and costing structures, internal controls and monthly processes.
- Working with the Finance Director to ensure a clean and timely year end audit.
- Supporting Finance Director with special projects.
Treasury Management
Primary responsibility for and management of:
- Ensuring that liquid funds are always available to fulfil planned expenditure.
- Ensuring that funds are held so as to attract the best rate of interest.
- To research the best options for investment and consult with the Finance Director.
- To ensure that all funds are invested in-line with charity policies.
Banking
Primary responsibility for and management of:
- All bank-payment related software. This includes NatWest Bankline, NW ClearSpend and Bacway IP.
- All domestic and foreign bank accounts.
- Ensuring account balances are maintained at agreed levels and movement of funds as required.
- Organisational banking requirements including daily monitoring of transactions and resolution of any arising queries and issues.
Primary contact for:
- All domestic and foreign banks (NatWest – including Relationship Manager, Corporate Service team, foreign exchange dealer, Bank of Ireland Euro account,
- WorldPay & Stripe (Credit Card processing) and BACS (Direct Credit and Direct Debit processing)
- Software Providers
Payroll
Primary responsibility for and management of:
- Preparation, processing and payment of monthly Payroll and month end procedures to deadline.
- Adherence to HMRC rules and requirements ensuring MAF is protected from avoidable fines thereby minimising compliance costs.
- Advising Overseas Staff on matters of Tax and NI.
- Maintenance of the Payroll software and database.
- Driving process improvements across the Payroll function.
Primary contact for:
- HMRC
- Payroll Software Provider
- UK and Overseas Staff
Additionally:
- Providing guidance on Payroll related matters to Senior Management and Staff
- Providing reporting and analysis to HR and SLT as required
- Co-responsibility along with HR for advising monthly payroll changes
- Providing audit support specific to payroll and expenses
Pension
Primary responsibility for and management of:
- Preparing monthly submission and electronic transmission for payment of employer and employee pension contributions to Pension Scheme Provider for UK, Overseas and MAF International staff.
- Calculating, deducting, collating and validating personal pension contributions, and resolving any arising anomalies.
Arranging meetings with all Staff and IFA.
Primary contact for:
- Pension provider
- Death in service benefit provider
- UK and Overseas Staff
- MAF International
- Independent Financial Adviser (IFA)
Tasks common to all staff:
- Role modelling of organisational values and beliefs - to contribute to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer meetings.
- To participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader.
- To keep line manager informed of all relevant and timely information.
- At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner.
- To abide by Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet.
Terms:
- As a senior appointment at least 36 hours per week but in addition those required to achieve the agreed responsibilities, with up to an hour for lunch daily, unpaid. Hours should be agreed with line manager.
- Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings on weekends or evenings.
- Annual leave entitlement of 22 days per year (pro rata) plus the 8 paid public holidays per year.
- Non contributory pension scheme (10%) of salary.
- Permanent, or 1 year fixed term contract.
The client requests no contact from agencies or media sales.
Are you an experienced and highly organised professional who enjoys making sure an organisation runs smoothly and wants to make a real difference?
Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training and domestic abuse programmes across Birmingham, the Black Country and the wider Midlands area. Our work includes self-paying clients as well as funded projects delivered through contracts, grants and partnerships.
We are looking for an Administration and Operations Manager to lead and strengthen the day to day operations that underpin our services and help us prepare for our next phase of development. Working closely with the CEO and service managers, you will oversee the running of the organisation across our two main premises and other community venues, as well as manage the administration and appointments functions. This role provides the operational support to our service delivery, ensuring that processes, resources and systems are well organised and focused on quality, sustainability and a positive user experience.
We are entering an exciting phase of growth and are looking to expand our services and extend our reach across Birmingham, the Black Country and surrounding areas. This new role is central to these plans.
Initially, the role will be hands-on, with responsibility for recruiting and training additional administrative staff, fully opening our main premises and moving to a hybrid model of online and face-to-face counselling. You will also support the implementation of new online appointment and case management systems as well as updated policies and procedures.
As we grow there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team and help us meet the increasing need for our services.
Based at our Birmingham office, you will be supported by a small administration team that will grow. This role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.
What you’ll do
- Oversee the day-to-day operational running of the Birmingham and Wolverhampton centres and community venues.
- Lead and manage the administration team, including recruitment, training and volunteer coordination.
- Manage appointments, service utilisation, waiting times and payments.
- Streamline processes and systems to improve efficiency, consistency and client experience.
- Support the implementation of new technology, online appointments and case management systems.
- Ensure premises are safe, functional, welcoming and fit-for-purpose.
- Monitor service activity, performance, budgets and KPIs, providing clear reports for management and funders.
- Promote a positive, inclusive and supportive workplace culture.
- Work closely with service managers and the CEO to ensure operational activity supports organisational priorities.
- Oversee HR systems and administration.
- Ensure compliance with HR, health and safety and organisational policies.
What we’re looking for
- Proven experience in administration and operational management, ideally in the third sector, health or community services.
- Significant administrative experience, including the use of databases and case management systems.
- Experience monitoring activity, performance, budgets and KPIs, with the ability to use information to inform decisions.
- Experience developing and embedding effective processes and systems.
- Confidence in implementing new technologies and supporting teams through change.
- Experience overseeing premises and creating safe, fit-for-purpose and welcoming environments.
- Understanding of the client journey and accessibility, with experience improving service utilisation and engagement.
- HR and health and safety knowledge, with experience supporting staff wellbeing and compliance.
- Strong leadership, communication and relationship-building skills, with a commitment to inclusion and equity.
- A practical, proactive and solutions-focused approach, with the ability to balance strategic thinking with hands-on delivery.
Why join Kapella?
- Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
- Be part of a passionate, supportive and values-driven team.
- Have a significant opportunity to shape operational processes and develop into a senior leadership role.
- Benefit from ongoing development, 25 days’ annual leave, professional development opportunities, a 5% employer contribution pension scheme and staff wellbeing support.
How to apply
Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role.
Kapella is an inclusive employer and welcomes applications from all sections of the community.
Closing date: 27 September 2026
Location: Birmingham office, with travel to Wolverhampton and other community venues
Hours: Full-time, 37.5 hours per week
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Programme Manager, you’ll own and drive the planning, governance and delivery of major cross charity fundraising appeals, including a significant capital appeal that forms a key part of the Charities’ long term fundraising ambitions.
The Programme Manager is accountable for the effective governance and delivery of these programmes across multiple teams within the Charities Directorate, ensuring that priorities are clear, dependencies are actively managed, risks are addressed, decisions are made at the right level, and programmes are ready to deliver key milestones and intended outcomes.
You will ensure programmes are underpinned by:
- Clear governance, decision-making and escalation structures
- A single, accurate view of programme performance, progress, risks, dependencies and readiness
- Clear ownership and accountability for delivery
- Effective mechanisms for identifying and resolving issues before they impact programme outcomes.
Acting as a key interface between the Charity and the Trust, you will build trusted relationships with senior stakeholders, influence and challenge where appropriate, align competing priorities and ensure critical dependencies are actively managed. You will use judgement to identify when issues require escalation, intervention or senior decision-making.
You will provide leadership across programme governance and performance, chairing senior cross functional forums and ensuring that decisions, actions and accountabilities are clear and followed through. You will intervene where necessary to resolve delivery challenges, challenge unrealistic assumptions or plans, and protect programme outcomes.
Beyond immediate appeal delivery, the Programme Manager leads horizon scanning to identify opportunities that leverage appeal success for sustainable fundraising growth, working with teams like Supporter Experience to embed donor retention and long-term income strategies into our work.
The Programme Manager will be an experienced programme leader who can take accountability for complex, multi-stakeholder programmes; bring clarity and structure to ambiguity; influence senior stakeholders and cross-functional teams; and exercise sound judgement to resolve challenges, manage competing priorities and protect programme outcomes.
As part of a small Strategy, Planning & Innovation team, the Programme Manager will also champion project management best practice across the directorate, building the tools, capability and ways of working that enable consistent high-quality delivery.
Key Responsibilities
Programme and project Leadership (approx. 40% of role)
- Lead the planning, governance and successful delivery of major fundraising appeals, ensuring clear milestones, ownership, risk management and cross-team collaboration.
- •Design and embed the tools and ways of working that will enable effective decision making and governance across appeal delivery.
- Work with teams across the Charity and the Trust to translate programme objectives into clear plans, priorities and actions that support successful delivery.
- Identify, assess and manage programme risks, issues and interdependencies, intervening where necessary to maintain momentum and protect delivery.
- Maintain strategic oversight of the major appeals funding pipeline, ensuring opportunities are effectively tracked, prioritised and progressed across teams.
- Use data, insight and horizon scanning to identify emerging risks and opportunities, bringing forward recommendations that support long-term fundraising growth.
Management of stakeholders and interdependencies (approx. 40% of role)
- Act as the primary liaison between the Charities Directorate and the Trust, ensuring strategic alignment, effective decision making and management of critical programme dependencies. This means you’ll be onsite at the hospital and hospital offices on Lambeth Palace Road frequently and regularly.
- Build trusted relationships with senior stakeholders across the Charity and the Trust, including those more senior, providing constructive challenge, influencing decisions and securing alignment around programme priorities and delivery.
- Provide programme leadership through chairing appeal boards and senior governance forums, ensuring strategic decisions are made, owned and acted upon.
- Lead cross-functional working groups that co-ordinate delivery across teams, resolve challenges and maintain progress against programme objectives.
- Use judgement and insight to bring the most important strategic issues, risks and opportunities to the right forum at the right time, enabling leaders to make informed decisions and stay ahead of emerging challenges.
- Lead stakeholder engagement that builds understanding, confidence and commitment to the major appeals programme, ensuring all stakeholders remain aligned on priorities, decisions and progress.
Project management best practice (approx. 20% of role)
- Design and embed a project management toolkit that empowers teams to lead consistent and high quality projects in their own business areas.
- Build project and programme management capability across teams by coaching, influencing and challenging colleagues to adopt effective approaches and ways of working, improving the consistency and quality of delivery across teams.
- Partner with the Strategy and Planning Manager to shape business planning tools, processes and mechanisms that drive collaboration, enable iteration and strengthen delivery across the directorate.
Work environment The post holder should expect to:
- Work in a hot desk environment, at least two days a week in the Charity’s office, hospital and hospital offices.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends (eg board meetings, launch events).
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes
- Strategic thinker who can translate organisational priorities into co-ordinated programme delivery while balancing immediate delivery requirements with longer-term opportunities.
- Skilled at designing practical governance and ways of working that drive decisions and progress. Excellent stakeholder management skills, with the ability to influence, challenge and build alignment with senior stakeholders, including those more senior.
- Proactive and decisive, with the confidence and judgement to intervene when delivery is at risk.
- Able to lead governance forums and facilitate discussions that translate strategy into clear decisions, actions and accountability.
- Confident leading through complexity and ambiguity, managing risk and interdependencies across multiple strategic projects and teams and holding others to account without direct line management responsibility. Champions robust project management whilst remaining flexible and pragmatic in delivery.
- Uses data, insight and evidence to inform decisions, test hypotheses and drive continuous improvement.
- Open to change as a necessary part of improvement, and able to deliver despite uncertainty.
- Collaborative and communicative, with the ability to appeal to hearts as well as minds.
- Committed to embedding diversity, equity and inclusion. Committed to continuous learning, formally and informally.
Knowledge, experience and qualifications
- Significant experience leading complex programmes or projects involving multiple stakeholders, workstreams and dependencies.
- Track record of successfully leading the delivery of high-profile programmes or initiatives in complex, fast-moving environments.
- Experience designing and embedding governance, reporting and ways of working that improve delivery, accountability and decision making.
- Proven ability to influence senior stakeholders, including those more senior, in a matrix or hierarchical environment.
- Knowledge of fundraising, ideally both high value and mass market, and ideally in an NHS or health context.
- Experience leading delivery across cross-functional teams and managing complex interdependencies without direct line management responsibility.
Benefits
- Contributory Pension
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.
St Barnabas with Christ's Chapel is a large, thriving, inclusive parish at the heart of Dulwich Village. This is an exciting opportunity for you to join our team in a central role that is key to the continued flourishing of our busy parish. This is a reconfigured and expanded role where you would have the opportunity to make a real difference to how we work together and implement our vision and mission priorities. In return we would offer you warm, collegiate, and engaged colleagues, both staff and volunteers.
This role is ideal for you if you a hands-on, collaborative, relational, and mission driven Christian professional who can balance operational excellence with a heart for people and community. As Operations Manager you will oversee the parish’s resources: people, buildings, IT, and finances, developing systems and structures that are effective, flexible, and culturally responsive.
PURPOSE:
● To work collaboratively with the Vicar, Wardens, PCC (church council), staff and congregation, supporting St Barnabas with Christ’s Chapel as we live out our vision and implement our Mission Action Plan (MAP).
● To help nurture a staff and volunteer culture rooted in mutual respect, honest communication and shared responsibility, supporting healthy rhythms of work and life.
● To be responsible for the management of the parish’s resources of people, buildings, IT, and finances. Developing effective, efficient, and flexible administrative processes, and robust and appropriate structures for leadership, management, and governance (including statutory compliance).
As a leadership role within a Church of England parish, there is an occupational requirement for the post-holder to be a Christian and enthusiastic about the vision and values of St Barnabas with Christ’s Chapel.
Full details of the role, benefits and the person specification for this exciting role can be found in the attached job pack.
We look forward to hearing from you.
Hello, we will assess your application against the criteria in our person specification, which is found in the attached job pack. Please tell us in your covering letter how you meet the requirements under each of the six headings. The more criteria you can show us that you meet, the stronger your application. But do not be put off from applying because you do not think you meet all of them.
The client requests no contact from agencies or media sales.
Location: Somerset Heritage Centre, Brunel Way, Norton Fitzwarren, Taunton, TA2 6SF
Salary: £39,909
Hours: 37 hours per week, Monday to Friday (occasional evening and weekend work)
Contract: Permanent
To apply please complete the South West Heritage Trust application form which can be found together with the recruitment pack in the links at the bottom of this advert. Please note that CVs are not accepted as applications
About the role
South West Heritage Trust is seeking an experienced and motivated Fundraising Manager to help strengthen our long-term financial sustainability and grow our charity fundraising activity. This is an exciting opportunity to join the Trust at a key point in its development and to shape our approach to fundraising as our first dedicated fundraising professional.
Working closely with colleagues across the organisation, the Fundraising Manager will identify and secure funding from trusts and foundations, develop opportunities for individual giving and legacy support, and establish effective systems and processes to support successful charity fundraising. The role will build a strong pipeline of funding opportunities to support exhibitions, learning programmes, collections work and the Trust’s wider strategic priorities.
This post sits within the Central Services team and reports to the Head of Development and Partnerships.
The South West Heritage Trust is a charity which delivers a broad range of heritage services across Somerset and Devon. We are a growing organisation, founded on services that were previously delivered by Somerset and Devon County Councils. With a turnover exceeding £5 million, we manage and run three museums (including the Museum of Somerset), two Archives and Local Studies services and look after the historic environment in Somerset.
We are committed to building an organisation as diverse as the communities we serve. Your application for this role will be welcomed whatever your background and regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership.
If you would like to have an informal discussion or experience any difficulties with the recruitment process, please contact Ann Bradford (HR and Governance Manager)
Operating across six main sites we preserve and promote the rich heritage of the two counties, delivering a wide range of heritage experiences



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an experienced and community-focused Environmental Project Manager to lead our Environmental Project and initiatives across our four-acre Community Park, Horticulture Hub and growing spaces, manage staff and volunteers, and build partnerships that help local people connect with nature and improve their environment.
To ensure CCA continues to respond to the social, health, recreational and educational needs of our local community.



The client requests no contact from agencies or media sales.
Operation Manager - Fitness to Practise (2 year fixed term)
The role
We're looking for Operational Managers to work in our Triage, Investigation, and Legal teams. The teams assess and investigate complaints and concerns we receive that might call a registrant's fitness to practise into question.
The Operational Manager will play a leading role in public protection by:
- Working within our statutory powers and making sure the team delivers its work on time and to a high standard, including managing workloads, following guidance and processes, and meeting quality measures
- To provide effective and inclusive management and leadership to a team by supporting their personal development and helping to develop their skills and knowledge
- Making fair, well‑reasoned decisions on operational, casework, people and resource matters.
The person
Applicants must demonstrate their previous experience of managing teams in a fast-paced operational environment and must be able to apply established policies, guidance, and procedures. You need to have excellent analytical skills and be able to produce well written decisions, which are well-reasoned and clearly explain how and why decisions are reached. You must be able to effectively manage and prioritise a varied workload and the ability to manage your own time is essential.
You can find more detail on the tasks you will undertake and the essential skills required for the role in the job description.
Successful candidates will be required to attend face-to-face induction at the start of your role, in our Manchester office. Annual leave will not be permitted during this period, unless in exceptional circumstances and with prior approval. The current office attendance requirement is a minimum of two days per month (subject to change).
We are happy to consider a range of flexible working options. Flexible working requests will be considered in line with the policy.
GMC benefits
You'll benefit from being part of an organisation that is genuinely committed to its people with several excellent benefits including:
- 30 days holiday with the option to buy and sell more
- A generous employer pension contribution of 15%
- Access to a range of learning and development opportunities designed to support your ongoing progression
- Hybrid and flexible working
- Attractive salary that's reviewed annually
- Private medical insurance
- Bike lockers and shower facilities
To find out more please
How to apply
If you are interested in applying for this role, please provide a CV and a supporting statement, which demonstrates your reason for applying and a summary of how you can meet the essential skills listed in the job description, providing examples where possible.
Please note, applications submitted without the above information will be considered incomplete and not shortlisted.
Details on how to complete the application can be found in the attached guidance document.
We will let you know whether you will progress to the next stage of the recruitment process.
We recognise that generative AI tools may assist you in refining your job application. It is essential to use these tools responsibly to ensure your application remains authentic and reflective of your personal experiences, so please ensure you read our AI guidance before submitting your application.
About the GMC
We work with doctors, physician associates (PAs), anaesthesia associates (AAs), those they care for and other stakeholders to support good, safe patient care across the UK. We set the standards doctors, PAs, AAs and their educators need to meet, and help them achieve them. If there are concerns these standards may not be met or that public confidence in doctors, PAs, or AAs may be at risk, we can investigate, and take action if needed.
Equality, Diversity and Inclusion
The GMC values diversity and has made a public commitment to processes and procedures that are fair, objective, transparent, and free from discrimination. We are committed to the Disability Confident employer scheme and support its principles. However, please note that although we are committed to promoting diversity and inclusion, the Disability Confident interview scheme will not be applied for this role on this occasion.
The GMC is a charity registered in England and Wales (1089278) and Scotland (SC037750)
Operation Manager - Fitness to Practise (2 year fixed term)
The role
We're looking for Operational Managers to work in our Triage, Investigation, and Legal teams. The teams assess and investigate complaints and concerns we receive that might call a registrant's fitness to practise into question.
The Operational Manager will play a leading role in public protection by:
- Working within our statutory powers and making sure the team delivers its work on time and to a high standard, including managing workloads, following guidance and processes, and meeting quality measures
- To provide effective and inclusive management and leadership to a team by supporting their personal development and helping to develop their skills and knowledge
- Making fair, well‑reasoned decisions on operational, casework, people and resource matters.
The person
Applicants must demonstrate their previous experience of managing teams in a fast-paced operational environment and must be able to apply established policies, guidance, and procedures. You need to have excellent analytical skills and be able to produce well written decisions, which are well-reasoned and clearly explain how and why decisions are reached. You must be able to effectively manage and prioritise a varied workload and the ability to manage your own time is essential.
You can find more detail on the tasks you will undertake and the essential skills required for the role in the job description.
Successful candidates will be required to attend face-to-face induction at the start of your role, in our Manchester office. Annual leave will not be permitted during this period, unless in exceptional circumstances and with prior approval. The current office attendance requirement is a minimum of two days per month (subject to change).
We are happy to consider a range of flexible working options. Flexible working requests will be considered in line with the policy.
GMC benefits
You'll benefit from being part of an organisation that is genuinely committed to its people with several excellent benefits including:
- 30 days holiday with the option to buy and sell more
- A generous employer pension contribution of 15%
- Access to a range of learning and development opportunities designed to support your ongoing progression
- Hybrid and flexible working
- Attractive salary that's reviewed annually
- Private medical insurance
- Bike lockers and shower facilities
To find out more please
How to apply
If you are interested in applying for this role, please provide a CV and a supporting statement, which demonstrates your reason for applying and a summary of how you can meet the essential skills listed in the job description, providing examples where possible.
Please note, applications submitted without the above information will be considered incomplete and not shortlisted.
Details on how to complete the application can be found in the attached guidance document.
We will let you know whether you will progress to the next stage of the recruitment process.
We recognise that generative AI tools may assist you in refining your job application. It is essential to use these tools responsibly to ensure your application remains authentic and reflective of your personal experiences, so please ensure you read our AI guidance before submitting your application.
About the GMC
We work with doctors, physician associates (PAs), anaesthesia associates (AAs), those they care for and other stakeholders to support good, safe patient care across the UK. We set the standards doctors, PAs, AAs and their educators need to meet, and help them achieve them. If there are concerns these standards may not be met or that public confidence in doctors, PAs, or AAs may be at risk, we can investigate, and take action if needed.
Equality, Diversity and Inclusion
The GMC values diversity and has made a public commitment to processes and procedures that are fair, objective, transparent, and free from discrimination. We are committed to the Disability Confident employer scheme and support its principles. However, please note that although we are committed to promoting diversity and inclusion, the Disability Confident interview scheme will not be applied for this role on this occasion.
The GMC is a charity registered in England and Wales (1089278) and Scotland (SC037750)


