Part jobs

Over the past decade, Escapeline has become a recognised leader in the prevention of child criminal and sexual exploitation across the South West. Through awareness raising, education, direct intervention, family support, professional training and strong partnership working, we have empowered thousands of children, young people, families and professionals to better understand, identify and respond to the risks of exploitation.

Our work has never been more important. As the nature of exploitation continues to evolve, so too must our response. We are therefore seeking an exceptional Chief Executive who can provide visionary leadership, inspire confidence among stakeholders, strengthen strategic partnerships and ensure Escapeline continues to be at the forefront of protecting vulnerable children and young people.

Building on our strong foundations, we see significant opportunities to expand our reach and deepen our impact, particularly across Dorset and Wiltshire, where support for the charity remains strong and continues to grow. The successful candidate will have the opportunity to shape the next chapter of our development, broadening our influence, diversifying income streams, enhancing our services and securing long-term sustainability.

While preventing the exploitation of children will always remain our core purpose, we are equally committed to supporting the wider impact that exploitation has on families. Our specialist helpline and parent support community provide a vital source of guidance, understanding and hope for families who often feel isolated and overlooked by traditional support services. We are determined to strengthen and expand this provision, ensuring that no family faces these challenges alone.

We are looking for a leader who combines strategic vision with emotional intelligence, commercial awareness with compassion, and ambition with an unwavering commitment to our values. You will lead a dedicated team, work alongside an engaged and supportive Board of Trustees, and build on a reputation that has been earned through years of trusted and impactful work.

Most importantly, you will have the opportunity to make a lasting difference to the lives of children, young people and families at a time when that difference is urgently needed.

If you are inspired by our mission and share our ambition to create safer futures for children and young people, we would be delighted to hear from you.

Do you have incredible customer service skills in a high demand environment and a passion for animals?
We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public. 
 

What does this role do?

As Customer Support Centre Advisor, you'll: 

• respond to Dogs Trust customers, supporters, members, adopters and members of the public via multiple channels including, but not limited to inbound calls, outbound calls and multiple email channels
• respond sensitively and efficiently to all calls, following our set policies, procedures, and  guidelines 
• identify the circumstances, needs and aims of the customer using appropriate questioning  techniques and respond appropriately
• achieve and maintain key performance indicators; including but not limited to average talk  time, call/email quality and after call work
• record all customer interaction accurately on relevant in-house systems as appropriate, in  line with agreed standards and procedures
• act as an advocate for the Dogs Trust brand and, as the voice of Dogs Trust, always uphold the organisation’s reputation

Please note, this is a hybrid role working from Manchester rehoming centre two days per week, with the rest of the time from home. Shortlisted candidates will be invited to a short screening call on Teams, followed by a panel interview at our Manchester rehoming centre.

Could this be you?

To be successful in this role, you will have exceptional listening skills, with experience of providing excellent customer service in a high demand environment. You'll be skilled in handling telephone and email conversations sensitively and empathetically, as this role involves communicating with customers who may be distressed, confused or aggressive. You'll be resilient, proactive and have a good working knowledge of Microsoft Office (inc. Word, Excel, PowerPoint and Outlook) with the experience of using web-based resources and electronic systems.

Please note this is a hybrid role working out of our Contact centre in Manchester.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

The Opportunity

The International Society of Antimicrobial Chemotherapy (ISAC) are looking to hire an International Medical Engagement & Communications Coordinator. This role will be fully remote, working closely with UK business hours. It is initially a 0.6 part-time role on a permanent basis.

This role will suit someone who has experience working in a communications or engagement role with a medical society or university and having dealt with international stakeholders.

There may be some travel requirements to Aberdeen or internationally.

Experience and Qualifications

Education: A healthcare sciences or pharmacy qualification to degree level is essential, you may also have qualifications in medical writing.

Experience: It is essential that you have experience working for a professional medical society, university or similar organisation with international stakeholders. You should have experience in a medical communications-type role.

Job Description

Member Societies 

• Work with ISAC’s Member Society Engagement Group which is a sub group of the society’s Executive Committee, to realise their strategic objectives.
• Make contact with each of the Society’s Member Societies (currently 107).
• Undertake research if contact details are out of date to make the initial contact.
• Open a dialogue with the Member Societies.
• Request updated contact details and society information as required.
• Produce a paper summarising the different areas of activity undertaken by ISAC’s Member Societies.
• At the request of the CEO, send the Member Societies regular newsletters and updates about the Society and the benefits of membership.
• Create a template for the member societies to complete as details change.
• Diarise AGMs or key annual / biennial meetings for when member society key personnel may change and proactively request updated information as these take place.
• Undertake a membership survey, if required.
• Engage with membership through online media (social media, websites, online journal).
• Take overall responsibility for Member Societies under the guidance and supervision of the CEO.

Liaison with Commercial Companies

• Work with ISAC’s Industry Liaison Group which is a sub group of the society’s Executive Committee, to realise their strategic objectives.
• Update the details in ISAC’s industry database.
• Identify commercial companies (pharmaceutical / diagnostic) to add to ISAC’s industry database.
• Aid ISAC’s Industry Liaison Group to complete an industry review and produce a strategy document to identify opportunities to increase commercial support for both the Society itself (if required) and for the biennial International Conference of Chemotherapy and Infection (ICC). 
• Identify key prospects.
• Develop tailored approaches to these companies.
• Make these approaches.
• Facilitate discussions and negotiations as they develop.
• Maintain the relationship and engagement with corporate partners and other supporters.
• Fulfil contracts and ensure appropriate representation at the ICC and other meetings.
• Ensure corporate partner programme and sponsorship and exhibition offerings at the ICC and other meetings are complementary.

Communication

• Establish an internal communication / reporting structure and plan with the CEO during the handover phase.
• Produce an external communications plan for the Society to include all aspects of communication if required to include a strategy (24 month cycle) for the newsletter.
• Produce and maintain a database of E-mail addresses and ensure compliance with data protection requirements.
• Design, construct and disseminate a regular newsletter under the guidance of the CEO.
• Take overall responsibility for communication under the guidance and supervision of the CEO.

Website

• Provide recommendations on redesign and usability of ISAC’s current website.
• Be responsible for updating the design and content under the guidance and supervision of the CEO / Executive Officer.
• Work with the CEO / Executive Officer to establish requirements and access.
• Act as the Society’s webmaster to update content as requested.
• Proactively update the content on Member Societies, Scientific and Educational Meetings and Archives.

About ISAC

The International Society of Antimicrobial Chemotherapy (ISAC), a learned society, is a charity and company limited by guarantee and registered in the UK.

ISAC a federation of affiliated member societies, provides a global catalyst to increase the knowledge of antimicrobial therapy and to decrease antimicrobial resistance. By connecting societies from high- and low-resource settings, ISAC fosters collaboration and mutual learning. Central to its mission is the empowerment of national and regional societies, which ISAC recognises are essential agents for local change to occur. ISAC amplifies the voices of the affiliated member societies, enabling context-sensitive solutions to advance healthcare worldwide.

ISAC delivers education through diverse modalities—including an international congress (International Congress of Antimicrobial Chemotherapy), peer‑reviewed journals and an online academy. Further information is available at https://www.isac.world

Location: Home based in Scotland with travel for meetings, events and farm visits

Start date: Preferred between 12 and 19 October 2026 to ensure a comprehensive handover (maternity leave commences 2 November)

The Nature Friendly Farming Network (NFFN) is a farmer-led organisation helping farmers restore the balance between farming and nature. We support farmers by sharing knowledge, resources, and case studies to boost food production, protect wildlife, and build climate resilience. We influence policy to secure fair rewards for farmers who care for nature and connect like-minded farmers across the UK.

Our network is open to all – farmers, the public, and organisations.

This role is a maternity cover role.

We are seeking an organised, enthusiastic and proactive individual to provide maternity cover and coordinate NFFN Scotland’s Knowledge Exchange (KE) programme of activities. 

The sucessful candidate will have a sound understanding of Scotland’s farming and crofting sectors, strong organisational and communication skills, and the ability to maintain and develop relationships and inspire change. This role involves hitting the ground running,  working closely with farmers, crofters, partner organisations, and the wider NFFN team to deliver a programme of impactful events, grow the network, and support knowledge sharing to accelerate the adoption of nature friendly farming practices.

This maternity cover role will play a key role in delivering NFFN Scotland’s KE strategy, contributing to the growth of our network and raising awareness of nature-friendly farming across the country. They will work closely with the NFFN Scotland Manager and the farmer-led steering group, as well as other NFFN staff involved in farmer and public engagement, to ensure alignment with the wider organisational strategy. Strong communication skills and the ability to engage confidently with a range of audiences are essential, as is a proactive and collaborative approach to working across teams and with external partners. 

This is a home-based role based in Scotland, and the successful applicant must be willing and able to travel to farms, meetings and events across the country, including occasional overnight stays. Valid UK driving licence, or an equivalent licence permitting you to drive in the UK is essential. 
 

For more information, and to apply for this role, please visit: 

https://forms.gle/Uchy69cRxCm8isAc9

Closing date for applications: 2 September 2026 at midday (12pm)

Interviews 8 and 9 September 2026

Contract: Full-time, Permanent

Hours: 40 hours per week (shift work including weekends and bank holidays and occasional sleep-ins); work between 8 am and 10:30 pm 

Salary: £26,437 rising to £27,929 after completing mandatory training and probation

Additional Benefits:

• £50 per sleep-in
• Time-and-a-half pay for overtime (over 40 hours per week) and bank holidays
• Two weekends off per month
• 4 weeks full paid induction and further training provided 
• Excellent therapeutic support and career progression 

Location: Balham, SW12 or Ealing, W13 

If you’re looking for a fulfilling and rewarding career in Children’s Social Care where no two days are the same, this could be the perfect opportunity for you. All you need is a genuine passion for making a difference — we’ll provide full training and ongoing support to help you thrive, even if you don’t have prior care experience. 

About the Role 

As a Trainee Practitioner- Children Residential Worker, you’ll support children and young people aged 12–17 who are building resilience after experiencing adversity. You’ll help them develop key life skills, build trust, and create a safe, supportive environment where they can thrive. You’ll also have the chance to take part in fun activities and positive experiences with them. 

All we ask for is a genuine passion for making a difference. No previous care experience is needed — we provide full training and support, including professional qualifications through St Christopher’s Academy Entry Pathway. 

St Christopher’s Academy 

At St Christopher’s, we offer more than a care job— we offer a real career pathway. You’ll have the chance to build your skills, grow your knowledge, and make a lasting difference to young people’s lives. 

When you join us, you’ll receive a tailored development plan designed around your goals. Whether you want to move into a different service, progress into a leadership role, or just explore further your current role, we’ll support you every step of the way. If you want to learn more aboutSt Christopher’s Academy, please clickhere 

Our development programme, St Christopher’s Academy, is built to help you reach your full potential — and the results speak for themselves: 
84% of our Team Leaders, Deputies, and Managers are promoted internally. 

Training 

Starting a career in Children’s Social Care comes with a lot to learn, which is why we provide a 4-week fully paid induction and training programme to make sure you feel supported and confident in your new role. 

Working Hours 

Our children and young people need support around the clock so our homes run 24/7 and we operate on fixed rotas with a variety of shift patterns. 

As a Trainee Practitioner, you’ll work day shifts between 8am and 10pm, with 8, 10 or 12-hour shifts available. You’ll usually work an average of 40 hours per week, including weekends and bank holidays. 

For example, if you work four 10-hour shifts, you’ll then have three days off. Overtime is available and paid at time and a half, including bank holidays. 

At our Ealing home, you’ll be required to complete an average of 2 sleep-ins per week, paid at £50 each. 

Location 

We have Children’s Homes based inBalham and Ealing. During your interview process, you’ll have the opportunity to let us know yourpreferred location, and we’ll do our best to match you with a home that suits your preference and availability. 

What you need to bring to this role 

• Ability to build genuine, trusting relationships with children and young people. 

• Resilience to manage challenging behaviour and complex situations. 

• Strong teamworking skills and willingness to support colleagues. 

• Empathy, while always maintaining professional boundaries. 

• Flexibility to work shifts, including weekends and bank holidays, and occasional sleep-ins 

What you should expect from us 

• Competitive salary. 

• 4 weeks full induction and training program (paid). 

• Competitive pay and reward structure offering salary progression based on performance. 

• Tailored career development plan through our“St Christopher’s Academy”. 

• A friendly working environment, a fun, open and honest culture. 

• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata. 

• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy. 

• Contributory pension scheme, enhanced maternity and company sick scheme. 

• UK Life Assurance (Death in service) to the value of 3 times your annual salary. 

• BUPA employee assistance programme, offering counselling, financial advice and legal support. 

• Cycle to work scheme. 

• Bluelight card; discount shopping scheme at hundreds of retailers across the UK. 

• Discretionary funded training programs. 

• Employee awards based on performance and length of service. 

• Fantastic opportunities to develop your career within our range of services. 

About Us 

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. 

St Christopher's is a leading charity for children and young people.We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. 

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. 

Recruitment Process 

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. 

1. Application:Complete our online form and include a mandatory supporting statement addressing the criteria stated in the Person Specification.Please note that applications without Personal Statement will not be accepted. CV will not be accepted. 

2. Interview:Shortlisted candidates attend a face-to-face interview at our Putney office. 

3. Second Stage:Successful candidates will visit the home they applied to. 

Please applyas soon as possible, as we review applications on arolling basis. 

Important notes: 

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’. 

• It is illegal to applyfor any role that involves working with children and young people under the age of 18, if you know you are barred from working with children. 

• All shortlisted candidates invited to interview will be asked to submit aSelf-Declaration and Disclosureform which will need to be returned prior to an interview being booked. 

• It is a requirement that practitioners working in Children Homes are qualified with the Diploma 3 in residential childcare within 2 years of starting in the job role. (Children Home Regulations England 2015). St Christopher’s provide access and funding to undertake this qualification. Applicants who have Citizenship or Visa status restrictions that may preclude them from being able to meet the qualification requirement may be considered for other options such as fixed term contracts. Each applicant’s situation will be assessed as part of the recruitment process. 

This is a growth-focused role for someone who enjoys creating systems, solving problems and using data to drive results. You'll own the fundraising CRM (Access ThankQ), leading the development of supporter journeys, marketing automation, data insight and digital processes that help us attract, retain and engage supporters more effectively.

Working across Fundraising and MarComms, you'll help create a culture where data, technology and supporter insight underpin everything we do.

Key Responsibilities

Build and Scale Our CRM & Supporter Experience

• Own and develop the fundraising CRM strategy and roadmap.
• Design and implement automated supporter journeys and segmented communications.
• Use data and insight to improve supporter acquisition, engagement and retention.
• Identify opportunities to streamline processes and improve the supporter experience.

Drive Digital Growth

• Deliver targeted CRM and email marketing activity.
• Develop reports and dashboards that provide actionable insight.
• Ensure fundraising data is accurate, accessible and used effectively across the team.
• Optimise digital giving platforms and supporter touchpoints.

Enable the Department

• Train and support colleagues to make better use of CRM, automation and data.
• Champion self-service, digital adoption and continuous improvement.
• Lead relationships with key suppliers including Access, Dotdigital and Woods Valldata.

Governance and Operations

• Act as the fundraising team's lead for GDPR and data protection.
• Ensure compliant management of supporter data and fundraising operations.
• Oversee efficient processes for donations, Gift Aid and supporter fulfilment.

Person Specification

Essential

• Strong experience of CRM strategy, marketing automation and supporter/customer journeys.
• Excellent understanding of data, segmentation and performance reporting.
• Experience managing CRM systems and digital platforms.
• Strong stakeholder management and influencing skills.
• Commercially minded, proactive and comfortable working in a fast-paced environment.
• Understanding of GDPR and data governance.

Desirable

• Experience of Access ThankQ.
• Experience in fundraising, membership or supporter-led organisations.
• Experience optimising online donation and payment platforms.

• More efficient fundraising operations and supporter processes.

This role is ideal for someone who wants to take ownership, build capability, and use technology, data and creativity to help grow one of the UK's most iconic charities.

This is a fixed term contract for 18 months

Candidates may use AI-assisted tools when preparing their application. However, applications should accurately represent the candidate's own experience, qualifications, and abilities. We encourage applicants to ensure their responses are authentic and written in their own words.

Cleveland Independent Stalking Advocate (ISA)

Location: Cleveland - 40% Midlesborough Police Station /  60% Homeworking, with bi-monthly travel to London
Hours:  Full Time - 35 hours
Contract: Fixed term to 31st March 2027
Salary: £30,737.70
Start date:  As soon as possible
Reports to: Deputy Head of Operations
 

Job description

Cleveland Independant Stalking Advocates deliver high-quality advocacy, advice, and emotional support to victims of stalking across Cleveland. The position will support victims to navigate the criminal justice system (CJS), civil and family courts, and wider statutory and voluntary services. The role will also involve multi-agency collaboration, risk assessment, safety planning, and supporting victims to understand and exercise their rights.

The postholder will support the Cleveland satellite project, which operates independently and remotely from the Suzy Lamplugh Trust’s main office. The postholder will be responsible for casework assigned to Cleveland and promoting stalking services available to Cleveland

Application Instructions

Please detail in your covering letter how you meet the requirements in the essential person specification criteria of the job description.

Executive Assistant to the Operations Director, Head of Legal & Risk and the Head of Internal Audit

Are you an experienced Executive Assistant looking for an opportunity to work for a Christian humanitarian and development charity witha heart for seeing an end to extreme poverty? Do you have proven experience of providing EA support at Director level in a demanding environment? Then this may be the perfect opportunity for you!

As Executive Assistant you will provide strategic administrative support to Tearfund's Operations Director to enable them to operate effectively and meet the global objectives of Tearfund. This role also supports the Head of Internal Audit and the Head of Legal & Risk with timely and proactive administration of confidential and sensitive information. You will need to be able to work across different cultures, functions and time zones, being flexible and creative.

This role requires:

• Excellent organisational and administrative skills 
• A natural relationship builder with exceptional communication and intercultural skills
• The ability to prioritise and work under pressure with high attention to detail
• Proactivity and ability to coordinate across multiple tasks simultaneously
• Ability to work with confidential and sensitive information
• Competency in travel planning
• Experience of Project Management
• Experience of managing the administration of organisational policies

All applicants must be committed to Tearfund's Christian beliefs.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.

Please note: This is a Full time permanent role - with some flexibility over the working hours/days.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Grade 4 Salary £37,160 per annum

Interviews will be scheduled for 10th and 11th September. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Applicants must be committed to Tearfund's Christian beliefs

About the Peer Support Transformation Project

The Peer Support Transformation Project is commissioned by South West London and St Georges Mental Health NHS Trust, and delivered in partnership with Sound Minds and Wandsworth Carers Centre.

The Trust review, allocate and coordinate patient referrals through Daily Integrated Allocation Meetings (DIAM). This is an internal operational and clinical triage process used by teams like the Integrated Recovery Hubs (IRH) and Single Point of Access (SPA) to signpost efficiently to care pathways to appropriate community services.

The aim of the Service is to support individuals through Peer Support for early intervention, help avoid crisis or deterioration, but also as a step down from more intensive clinical support to help reintegrate with the Community.

Given its framework of reference to the diversity of cultures and languages, Mushkil Aasaan is well-placed in the heart of the Community in being a Wellbeing Hub. This offers a spectrum of shared activities and opportunities that enhance the overall wellbeing and sense of belonging in navigating ‘Care for the Community by the Community’.

As such it is essential for this role to transcend Mushkil Aasaan’s ethos in enhancing the Peer Support Service in line with the wider aims of the Trust’s transformation programme in reducing health inequalities and reaching out to groups who experience barriers in accessing support. This Co-production aims to capitalise on the Community’s strengths in self-determination and people identifying their own goals, whilst creating an understanding of the dynamics and stigma that contribute to mental ill-health.

The Senior Peer Support Worker at Mushkil Aasaan will play a pivotal role in delivering tailored support to individuals facing emotional distress whilst focusing on their strengths and personal resources, aligning with their recovery goals and overall well-being. Our approach emphasises the use of own lived experiences with mental health challenges, whether personal or professional, to foster understanding and empathy.

The Senior Peer Support Worker will maintain a good oversight of the accountability to the Commissioning Trust with the processes and procedures already in place in collaboration with the Manager. The role would also co-ordinate a smooth-running delivery of the Service ensuring that the team of 2 Junior Peer Support Workers are well supervised and supported in their work with allocated clients. The role is responsible for the chairing of fortnightly client allocation meetings and immediately reporting any issues and safeguarding concerns.

Peer Support Project Co-ordination

· Line management of the Team, ensuring that referrals are responded to in a /timely manner, and that wait list databases are accurately maintained.

· To maintain positive and effective working relationships with colleagues and professionals at all times.

· Responsibility for chairing fortnightly Peer Support Team allocation meetings, ensuring a thoughtful and equitable approach to allocation.

· Work closely with Manager in ensuring that the team of two Peer Support Workers are well supported in their work with clients.  

· To offer reflective practice as part of supervision for the wellbeing and development of the Peer Support Workers whilst undertaking emotionally demanding work.

· Collaborating with the Manager in quarterly service reports by gathering and compiling data from the team.

· Report any service delivery issues to Management, working closely with them to design and implement improvements where necessary.

· Ensuring that any safeguarding concerns raised by any of the Peer Support team are promptly reported to Designated Safeguarding Lead.

· To appreciate the hectic atmosphere of a bustling Centre with multiple Services and Activities whilst maintaining the identity and privacy of a Peer Support Service.

 

Peer Support Sessions

· To support individuals experiencing emotional challenges drawing appropriately on lived experience to foster hope, mutuality and recovery-focused conversations.

· To provide a person-centred, strength-based approach that is responsive to and focusing on the individual whilst providing non-judgemental support, respecting diversity and lifestyle choices. 

· Supporting in identifying how to manage their daily lives and signposting to key resources to support their wellbeing.

· Provide help to navigate the health and wellbeing system and connect into community resources to reduce isolation and improve wellbeing. 

· To enable access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support.

· To provide practical support to help people access the right services and support based on needs, preferences, and the options available.

· To actively signpost to Mushkil Aasaan’s Advocacy Service, Support Groups, and creative activities and events where appropriate.

· To maintain high levels of safeguarding awareness and to respond to risk and safeguarding issues as they arise whilst respecting the autonomy of the individual wherever possible. 

· To monitor the effectiveness of interventions offered through the routine use of outcome monitoring tools reviewed directly in person.

Administration and Data Processing

· Maintain accurate and high-quality client records using databases and electronic filing systems.

· Ensuring compliance by the whole Team in entering all relevant data to ensure timely monthly DataSet reporting and Quarterly Reporting on the required 23 standards.

· Report quarterly client data updates in a timely manner, supporting the Head of Operations in compiling quarterly reports to the Trust.

· Support clients to complete relevant surveys and feedback forms at specific points in their peer support programme.

· Respond to any queries from the Trust relating to clients on the caseload in a timely manner, maintaining the required level of detail, accuracy and professionalism.

· Undertake any other ad-hoc administration related to the project from time-to-time. For example, scanning documents or printing Peer Support Group resources.

 

General

· To attend appropriate internal and external training courses, supervision and staff development.

· To attend regular clinical and line management supervision and to attend professional meetings with the Trust as appropriate.

· To be sensitive to the complex boundary issues in user-led work, act appropriately and with high standards of confidentiality.

· To adhere to Mushkil Aasaan’s policies related to Equality, Diversity and Inclusion, Health and Safety, and Safeguarding.

· To understand and respects the rights of individuals including choice, self-determination and cultural and religious needs.

· To adhere to data collection guidelines, complying with Data Protection policy.

· Any other duties that may be required in connection with this role and are deemed necessary and in the interest of the Charity. 

Skills and Attitudes

• Very strong ability to actively engage with a wide range of Mental Health needs and an understanding of the issues people face in their lives.

• Ability to work consistently with high levels of empathy, warmth and unconditional positive regard.

• Ability to communicate effectively, both verbally and in writing, with Service Users, their families, carers, community groups, partner agencies and stakeholders.

• Ability to identify risk and assess/manage risk when working with individuals.

• An understanding of the principles of confidentiality and how these apply when handling personal information.

• A working understanding of the principles of equality, inclusion & diversity and a commitment to providing an inclusive, culturally sensitive service.

 

 Person Specification

  Lived experience of mental health difficulties and the ability to use lived experience safely, purposefully and within appropriate boundaries in a professional role.

 Good understanding of the mental health system.

 Can demonstrate an awareness of the needs and perspectives of people

experiencing mental health problems and of different cultures.

 Can demonstrate an awareness of issues around confidentiality and boundaries.

 Well organised, with good time management skills and attention to detail.

 Ability to learn and be supported through supervision.

 Excellent verbal communication skills and a high standard of written English.

 Strong Office IT skills including MS Word and Excel or equivalent.

 Able to relate to a wide range of people.

 To be proactive, use own initiative, and have a positive and can-do attitude.

 Collaborative approach to working with others, as part of a small, busy and

passionate team.

 Flexible attitude to working hours.

 An understanding of the values and behaviour expected within this role

 Caring attitude towards people living with long term mental ill health and an understanding or how this role supports the needs of people with mental health issues.

 Clear understanding of and commitment to Equality, Diversity & Inclusion and how they relate to mental health.

 Willingness to have a Disclosure and Barring Service (DBS) check

We're looking for a brilliant Office Manager who is highly organised, tech savvy, friendly and, above all, someone with very high standards who gets things done. You'll take real pride in making sure our offices and shared spaces are immaculately presented, professional, welcoming and running brilliantly at all times.

This isn't a role where you'll spend your day waiting for tasks to land in your inbox. We need someone proactive who notices what needs attention, finds solutions and makes things happen.

You'll build strong relationships across the organisation and with our external suppliers, making sure things are delivered on time, to a high standard and with good value for money.

About the Role

You'll take responsibility for the smooth day-to-day running of our office operations and help ensure colleagues have the environment, equipment, systems and support they need to do their jobs brilliantly.

You'll oversee office operations across our Milton Keynes and Northampton sites and act as a central point of coordination for facilities, IT support, suppliers, equipment, reception and general office administration. 

This is a busy, hands-on role at the heart of YMCA South Midlands. You'll be the person who keeps things running smoothly behind the scenes: making sure our offices are organised, our systems work, our staff & visitors have what they need and problems are dealt with quickly and effectively.

No two days will be the same. One minute you might be sorting an IT issue or organising equipment for a new starter, the next you'll be coordinating a contractor, improving an office process, supporting a staff event or making sure our reception and shared spaces are running brilliantly.

We're looking for someone who loves being organised, enjoys working at pace and doesn't need to be chased. You'll naturally spot what needs doing, take ownership and follow things through to completion.

Key Responsibilities

You'll play a key role in keeping YMCA South Midlands organised, efficient and running smoothly, including:

• Overseeing the day-to-day running of our offices, ensuring they are organised, professional, welcoming and operating efficiently.
• Making sure colleagues have the equipment, workspace and resources they need to do their jobs effectively.
• Managing office equipment, IT equipment, phones, printers, stationery, furniture and other supplies.
• Maintaining accurate equipment and asset records and ensuring equipment is properly allocated and accounted for.
• Acting as the main point of contact for our external IT support provider, coordinating requests, chasing outstanding issues and escalating problems when necessary.
• Managing relationships with suppliers and contractors and making sure we receive a high-quality service and good value for money.
• Keeping on top of contracts, renewal dates, insurance administration and other important office deadlines.
• Supporting new starters by making sure their equipment, workspace and induction arrangements are ready for their first day.
• Coordinating DSE assessments and arranging appropriate equipment where required.
• Supporting Health & Safety arrangements, including Fire Marshals, First Aiders, testing, training and the Health & Safety Committee.
• Managing and maintaining our Business Continuity Plan and supporting GDPR and information security requirements.

About You

You'll be someone who genuinely loves organisation and takes pride in making things work well.

You're probably the person who notices when something isn't working and fixes it rather than walking past it. You keep track of the detail, remember deadlines, chase things when needed and don't leave jobs half finished.

You'll be comfortable juggling lots of different priorities and switching quickly between tasks without losing sight of what needs to happen.

You'll be tech savvy and confident learning new systems. You don't need to be an IT expert, but you'll be comfortable troubleshooting straightforward problems, working with external IT support and finding better ways to use technology to make our lives easier.

Just as importantly, you'll be friendly, approachable and warm. You'll deal with colleagues, residents, visitors, contractors and partners, so we want someone who enjoys building relationships and providing brilliant service.

We're looking for someone who is:

• Exceptionally organised with excellent attention to detail.
• Proactive and able to anticipate what needs doing rather than waiting to be asked.
• Someone who takes ownership and gets things done.
• Comfortable working at pace and managing competing priorities.
• Tech savvy and confident using Microsoft Office and learning new systems.
• A natural problem-solver who looks for solutions.
• Reliable and great at following things through to completion.
• Friendly, warm and approachable.
• Confident dealing with suppliers and external contractors.
• A clear and confident communicator.
• Able to work independently without needing close supervision
• Always looking for ways to make systems and processes simpler and better.

You'll ideally have previous experience as an Office Manager, Operations Manager, Executive Assistant, PA, senior administrator or in another role where you've been responsible for keeping a busy organisation running effectively. This reflects the experience requirements in the existing JD. 

Experience of managing a reception function, facilities, suppliers, IT support or Health & Safety would be an advantage, but we're particularly interested in how you work: your organisation, pace, initiative, judgement and ability to make things happen.

Why Join Us?

This is a fantastic opportunity to become a central part of a busy, purpose-driven organisation.

You'll have the opportunity to:

• Make a visible difference to how our organisation operates every day.
• Create a brilliant working environment for our colleagues.
• Improve systems and introduce smarter ways of working.
• Work with people across the whole organisation.
• Take genuine ownership of your area rather than simply completing a list of tasks.
• Join a friendly, supportive team where your ideas and initiative will be welcomed.
• Work for an organisation making a meaningful difference to young people and communities.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks where applicable and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're highly organised, love working at pace and get satisfaction from making things happen, we'd love to hear from you.

If you're the sort of person who sees a problem and thinks "I'll sort that", rather than waiting for someone else to do it, you could be exactly who we're looking for.

Click Apply Now to submit your application.

ABOUT CHEFS IN SCHOOLS

Chefs in Schools exists to improve children’s health and futures through better school food and meaningful food education.

We work alongside schools and catering teams to transform what children eat every day, particularly in communities facing the greatest barriers to good health. We combine practical support, training, operational expertise and sector influence to help schools serve fresh, nutritious food that children want to eat.

We’re backed by some of the biggest names in food and are ambitious about both impact and scale. We want every child to have access to excellent school food and a real food education, regardless of background.

We are a values-led organisation - bold, honest, collaborative, innovative and focused on solutions.

WHY THIS ROLE MATTERS

You will lead the delivery of Chefs in Schools External Affairs function, ultimately ensuring there is widespread recognition that poor quality school food is unacceptable. Through integrated media, digital and advocacy work, you’ll ensure quality school food is viewed as a vital tool for healthy development and food literacy. 

You will turn strategic direction into coordinated delivery, leading a multidisciplinary team that increases our influence, strengthens our reputation and helps achieve meaningful improvements in school food.

Working closely with External Affairs colleagues and Chief Executive, you will ensure our public profile, policy influence and media work reinforce one another, while creating the management capacity required for a growing organisation. This builds on the new functional structure where media and content, policy and campaigns, and the School Food Review programme all sit within External Affairs.

We want Chefs in Schools to become the most trusted and recognisable voice in the conversation around school food and food literacy. This role will play a central part in building that influence and recognition.

We are looking for somebody who understands that influence is built through consistency, credibility, creativity and cultural relevance as much as through formal communications activity alone. 

WHAT YOU’LL BE RESPONSIBLE FOR

Leadership

• Lead the day-to-day operation of the External Affairs team.

• Translate organisational strategy into clear plans and objectives.

• Ensure media, content creation, campaigns, policy and coalition activity reinforce one another.

• Set priorities and allocate resources across competing work.

• Develop team capability through coaching, support and performance management.

• Contribute to organisational strategy and annual planning.

• Advise on reputational opportunities and risks.

• Ensure innovation is embedded at the heart of our work and approach.

• Deputise at SLT level where appropriate.

• Represent the organisation externally.

• Build a collaborative, ambitious, solutions-focused culture.

Operational planning

• Develop and oversee the annual External Affairs plan in line with strategy.

• Coordinate campaign calendars, policy priorities, publications and media moments.

• Ensure external activity supports fundraising, programmes and partnerships.

• Monitor delivery against KPIs and adjust plans where required.

Campaigns and public engagement

• Provide strategic oversight of policy development and campaigning.

• Challenge and refine policy recommendations before publication.

• Ensure campaigns are evidence-led and aligned with organisational strategy.

• Support relationships with government, sector leaders and coalition partners.

• Build strong relationships with media, MPs, councillors and key stakeholders.

Media & communications

• Oversee media strategy and organisational messaging.

• Ensure consistency across press, social media, website, publications and events.

• Identify media moments and hard hitting stories that will hit the headlines. 

• Sign off major messaging and communications.

• Lead communications planning around major announcements or crises.

School Food Review 

• Provide strategic oversight of the School Food Review programme.

• Ensure coalition work complements Chefs in Schools wider influencing strategy.

• Support senior relationships with coalition partners and funders.

• Remove barriers to delivery for the Programme Manager.

Budget & governance

• Manage the External Affairs budget.

• Ensure safeguarding, risk management and governance requirements are met.

• Oversee procurement of agencies and consultants.

ABOUT YOU

Essential experience and skills

• Significant senior leadership experience across media relations, campaigns, policy or public affairs.

• Experience managing multidisciplinary teams.

• Strong operational planning skills.

• Excellent political judgement.

• Experience influencing senior stakeholders.

• Outstanding written and verbal communication.

• Strong project and budget management.

• Comfortable balancing long-term strategy with fast-paced reactive work.

• Strong understanding of the UK media landscape and digital channels. 

• Excellent communication skills – written, verbal and visual. 

• Experience of working with MPs and other key stakeholders.

• Strong alignment with the mission and values of Chefs in Schools.

Desirable

• Education, food systems or public health experience.

• Coalition leadership.

• Charity senior management.

• Experience working with ministers, journalists and on national campaigns.

OUR COMMITMENT TO INCLUSION

We know that strong candidates may not meet every single requirement listed in this job description.

If this role excites you and you believe you could make a strong contribution to our mission, we would encourage you to apply.

We are committed to building a diverse, equitable and inclusive organisation where people from different backgrounds, experiences and communities can thrive.

This role forms part of Southwark’s commissioned Violence Against Women and Girls (VAWG) and Domestic Abuse (DA) service, delivered through a consortium partnership led by Bede.

The post holder will coordinate and deliver structured group-based interventions for children and young people affected by domestic abuse, alongside partnership working and service development. The role requires an experienced practitioner able to work autonomously and ensure all interventions are trauma-informed, safe, and responsive. Training will also be given.

Reporting to: (LNK CEO) & Bede VAWG Service Lead): Reporting to: Lives Not Knives CEO (for formal line management and employment matters), with operational coordination and clinical case supervision provided by Bede's VAWG Service Lead.

Programme Delivery & Coordination

• Support the delivery of 1:1 interventions in line with agreed referral pathways and safeguarding procedures, working within Bede systems and processes.

• Deliver structured group programmes, supporting the delivery of established programme materials and content.

• Adapt and update existing session materials as needed to ensure they remain age-appropriate, relevant, and responsive to participant needs, in collaboration with Bede colleagues.

• Deliver sessions focused on wellbeing, resilience, safety, and healthy relationships in line with agreed programme outcomes.

• Work with Bede colleagues to plan delivery schedules, manage programme cycles, and support the collation and analysis of data and outcomes.

• Use Bede’s evaluation forms and systems to collect, record, and input feedback and outcomes data to support ongoing programme improvement.

• Ensure delivery is trauma-informed, strengths-based, and consistent with Bede’s practice frameworks and quality standards.

• The post holder will operate within Bede’s delivery framework and systems, working collaboratively with Bede staff to ensure consistent and coordinated programme delivery.

Engagement & Participation

• Maintain appropriate professional relationships with young people/vulnerable adults to support consistent engagement in group programmes.

• Promote participation in services through outreach and referrals.

• Work with parents/carers where appropriate to reinforce positive outcomes.

Partnership Working

• Collaborate with consortium partners and a wide range of external stakeholders, including schools, colleges, universities, and statutory services.

• Primary focus will be on group-work coordination and delivery, with school outreach and 1-to-1 support.

• Engage with wider systems and settings, including courts and parliamentary/civic settings and religious institutions where appropriate, to represent and advocate for the service and its beneficiaries.

• Contribute to multi-agency meetings and information sharing processes as required.

• Support a coordinated borough-wide response to domestic abuse through effective partnership working.

Safeguarding, Risk & Compliance

• Undertake program suitability and youth-focused needs assessments, contributing vital practitioner insights into Bede’s specialist risk assessments and family safety plans.

• Contribute to safety planning. Work collaboratively with Bede to inform and update safety plans through regular case discussions, meetings, and ongoing communication, ensuring risks and emerging concerns are shared promptly.

• Maintain accurate confidential records.

• Adhere to safeguarding procedures at all times.

Service Development & Quality

The post holder will support the ongoing development and quality assurance of the programme, working within Bede’s systems and under the guidance of Bede managers and consortium partners.

Responsibilities will include:

· Using Bede’s monitoring, evaluation, and case management systems to record and report programme activity.

· Supporting service improvement through feedback, evaluation data, and performance monitoring.

· Assisting with the adaptation of materials to ensure relevance, accessibility, and inclusivity.

· Contributing to the identification of emerging needs and development of interventions, alongside managers.

· Supporting monitoring and reporting for commissioners and stakeholders.

· Maintaining professional standards in line with Bede policies and procedures.

Skills & Experience

• Experience working with young people affected by trauma or abuse.

• Experience of working within a multi-agency or partnership environment (desirable).

• Experience in planning and delivering group programmes.

• Ability to work independently, managing competing priorities and contribute to service coordination.

• Lived experience (desirable).

• The ability to manage challenging situations in a calm, professional manner.

• Strong interpersonal and communication skills.

Knowledge

• Understanding of domestic abuse and VAWG.

• Knowledge of trauma-informed practice.

• Understanding of wellbeing, consent, and relationships.

• Awareness of diverse community needs.

Qualifications

• Relevant qualification in Youth work, Counselling, Social care, Psychology or related discipline (desirable)

• Level 2/3 Children & Young People services/Youth Work or equivalent, appropriate lived experience

• Safeguarding training (essential or willingness to complete upon appointment).

• Additional specialist training in domestic abuse, trauma or therapeutic approaches (desirable).

Personal Attributes

• Empathetic, non-judgemental and professional.

• Organised and reliable, with the ability to work autonomously.

• Resilient and adaptable, able to manage the demands of working in a trauma-related field.

• Committed to improving outcomes.

What We Offer

• Supportive team environment.

• Training and development opportunities.

• Opportunity to shape a borough-wide service.

• Regular supervision and wellbeing support.

Equality, Diversity, Inclusion & Safeguarding

We are committed to creating a diverse and inclusive environment and welcome applications from all backgrounds, particularly those with lived experience. We are also committed to safeguarding children, young people, and vulnerable adults. This role requires an enhanced DBS check and adherence to safeguarding policies.

Hybrid - London WC1H - we operate hybrid, flexible working practices with 20% of your time per month being office based

Join the ACU as Head of Communications and Engagement and use your expertise and experience to help us in our mission to be the voice of Commonwealth universities, supporting them to collaborate and to advance their contribution to sustainable development.

Working at the intersection of higher education and international development, The ACU offers a unique opportunity to make a real difference. We are one of the largest, most diverse international university networks, bringing together over 400 members in more than 40 countries, and our official role within the Commonwealth and United Nations affords an impactful platform for advocacy and strategic partnerships.

The role
The Head of Communications and Engagement leads ACU's external voice and its member engagement function, ensuring that our member universities experience ACU as a present, credible and valuable partner. This role is the primary custodian of how ACU communicates with the world and how relationships with members, stakeholders and partners are built, maintained and deepened.

You will develop and lead an integrated communications and engagement strategy, ensuring all activity is strategically aligned, well-coordinated and delivered with maximum impact.

Working closely with the Director, you will provide leadership in shaping the external affairs of the ACU, finding new and creative ways to communicate ACU's work and impact, strengthen our position with key audiences and platform our advocacy messages within the sector and with key decisions makers including at major multilateral forums. You will oversee marketing efforts to drive participation with our member opportunities and for our managed programmes and will be responsible for contract fulfilment for a range of external clients. You will also lead on internal communications in support of our people and culture agenda. 

Working with the Head of Membership and Events and Head of Policy and Research, you will be jointly responsible for the membership strategy, leading an international engagement team to ensure that our offer is visible to members, and our diverse and geographically dispersed network feel engaged and see the value of membership.

Who are we looking for?
We are looking for an experienced senior leader who can bring a strategic and an integrated approach to communications and engagement, enjoys working in a collaborative international environment and who will foster creativity and innovation to deliver maximum impact.

You will:

• Bring a track record of leading integrated communications strategies in complex contexts, alongside experience of membership engagement or institutional relationship management at a senior level.
• Have worked at senior level in marketing or communications, be skilled in devising and implementing successful communication strategies and plans, audience segmentation, content creation, delivery and the use of the various channels for effectiveness
• Be comfortable holding the strategic and the relational in equal measure, and understand that in a membership organisation, communications and engagement are two sides of the same endeavour.
• Be a strategic thinker, know how to use data and insight to direct a team's activity, and understand how to design an engagement model that utilises personalised account management and varied communications channels to reach diverse audience segments with targeted messages 
• Be comfortable leading a small, dispersed team- including a network of regional engagement leads across ACU's core geographies - setting strategic direction and supporting consistent standards and autonomous delivery 
• Be energised rather than daunted by breadth: moving between brand strategy and member retention, hands-on delivery and team leadership

What to expect
We see equity, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find more about our commitment to equity, diversity and inclusion and safeguarding on our website by clicking here). We believe in investing in all our people and creating cultures in which everyone can thrive.

We offer a fantastic package of benefits including:

• 27 days annual leave, 8 bank holidays (pro rata - part-time employees) and 4 Christmas closure days
• Generous pension scheme – 5% employee contribution, 10% employer contribution 
• Enhanced maternity, paternity, and shared parental leave
• Significant investment into your personal and professional development
• Regular social activities
• Health and wellbeing programmes
• Give as you earn charitable donations scheme
• Cycle to work scheme
• Interest-free travel season ticket loan

How to apply
Apply via the apply button which will redirect you to our recruitment portal.

Closing date: 27th August 2026 at 23.45 pm.

Interviews will take place on 7th September 2026.

First stage interviews will take place virtually. A second stage will be conducted in-person at our London office in the week commencing 14/09/2026.

059 Development Product Executive

Reporting to: Products Manager
Hours: Full Time (35 hours per week)
Key Relationships: Products Manager, Stewardship Manager, Fundraising Lead, Director of Development, CEO, COO, Trustees, External Partners
Location: Remote Working, with national travel requirements for meetings, events and collaboration.

OVERALL PURPOSE

To support the Products Manager in the development, delivery and administration of innovative fundraising products and initiatives that generate income for NHS Charities Together whilst helping NHS charities increase their own fundraising income.

The Development Product Executive will play a key role in coordinating fundraising products including the lottery programme, the National Legacy Campaign, , fundraising toolkits and collective fundraising initiatives. The role will help ensure products are delivered effectively, members receive excellent support and product performance is monitored to drive continuous improvement.

Working collaboratively across the Development team, the Development Product Executive will help deliver high-quality fundraising products that are accessible, scalable and responsive to the needs of NHS charities.

KEY RESPONSIBILITIES

The main duties and responsibilities of the role holder are as outlined below:

Product Delivery & Development

• Support the Products Manager with the delivery and ongoing development of fundraising products, campaigns and initiatives for NHS charities.
• Support the administration and delivery of the lottery programme, including member onboarding, supplier liaison, reporting and responding to enquiries. The role will support NHS charities to recruit players to the lottery, so experience of engaging and growing membership or supporter bases, and understanding recruitment journeys, would be beneficial.
• Assist in developing, testing and evaluating new fundraising products and pilot initiatives.
• Produce and maintain fundraising toolkits, guidance documents, templates and other supporting resources.
• Coordinate timelines, project plans and actions to ensure fundraising products are delivered to schedule.
• Support the creation and delivery of collective fundraising initiatives that enable NHS charities to collaborate and maximise fundraising opportunities.

Member Support & Collaboration

• Act as a first point of contact for member charities with queries relating to fundraising products and initiatives.
• Build positive relationships with NHS charities, understanding their needs and supporting successful implementation of fundraising products.
• Coordinate member communications relating to fundraising products, campaigns and opportunities.
• Support the delivery of webinars, workshops and member events, including preparing materials, managing registrations and following up with attendees.
• Gather feedback from member charities and supporters to inform future product development and improvements.
• Support the delivery of consultancy projects where required.

Product Administration & Performance

• Maintain accurate project documentation, timelines, budgets and performance records.
• Collate income, participation and engagement data across fundraising products.
• Produce regular reports and dashboards to monitor product performance and support evaluation.
• Assist in monitoring budgets, expenditure and income against forecasts.
• Maintain accurate records on Raiser's Edge and other systems in line with GDPR and organisational policies.
• Support supplier administration, including raising purchase orders, processing invoices and monitoring contracts where required.

Marketing & Communications

• Work collaboratively with the Communications Team to develop and schedule marketing materials that promote fundraising products.
• Coordinate the production of product resources, case studies and promotional content.
• Identify member success stories and examples of best practice to share across the NHS charity network.
• Support campaigns that encourage member engagement and product participation.

Innovation & Continuous Improvement

• Monitor fundraising trends, emerging products and sector developments to identify new opportunities.
• Support the testing and evaluation of new fundraising ideas and product improvements.
• Assist with gathering insight and learning from product pilots to improve future delivery.
• Contribute ideas that improve efficiency, supporter experience and member engagement.

Cross-Team Collaboration

• Work closely with colleagues across the Development Team to ensure fundraising products complement wider fundraising activity.
• Collaborate with Data & Systems and Business Support teams to ensure effective administration and reporting.
• Support wider fundraising activity, including events and campaigns, where required.
• Contribute positively to team meetings, planning sessions and organisational projects.

Other Duties

• Visibly live NHS Charities Together's values, including our commitment to diversity and inclusion.
• Carry out duties in accordance with NHS Charities Together's Health & Safety policies and procedures.
• Work flexibly, prioritising workload and supporting colleagues across the organisation as required.
• Adhere to relevant legislation, fundraising regulation, GDPR and organisational policies and procedures.
• Maintain confidentiality and handle sensitive information appropriately.

This is not meant to be an exhaustive list of duties. Flexibility is required and the post holder will be expected to undertake other duties appropriate to the role and within their skills and experience when reasonably requested.

Competencies

Teamwork – 'One Charity', working within and across teams

• Collaborates effectively across teams to ensure fundraising products are successfully delivered and continuously improved.

Building trust and respect – listen, feedback and learn

• Builds positive relationships with NHS charities, suppliers and colleagues through responsive communication and a collaborative approach.

Responsibility – owning your part in our success

• Takes ownership of product administration, project coordination and delivery to ensure high-quality outcomes. Demonstrates excellent attention to detail and follows through on commitments.

Professionalism – creating an environment to achieve success

• Organises work effectively, manages competing priorities and maintains accurate records and reporting. Upholds fundraising regulations and organisational standards.

Stakeholder focus – understanding the needs of our stakeholders

• Provides excellent support to member charities, ensuring fundraising products are practical, accessible and responsive to their needs.

Acumen – sound decision-making

• Uses data, feedback and learning to improve product delivery and identify opportunities for innovation and continuous improvement.

PERSON SPECIFICATION

Knowledge, Skills and Experience

Essential

• Experience working within a fundraising, marketing or project coordination role
• Experience coordinating projects or campaigns involving multiple stakeholders
• Excellent organisational skills with the ability to manage multiple priorities
• Strong written and verbal communication skills
• Experience producing reports and analysing performance data
• Strong IT skills including Microsoft Office, particularly Excel
• Experience maintaining databases or CRM systems
• Excellent attention to detail and administrative skills
• Strong relationship-building and stakeholder management skills
• Ability to work independently and collaboratively as part of a team

Desirable

• Membership or subscription recruitment experience, particularly involving acquisition campaigns or supporter recruitment, would be advantageous.
• Experience supporting fundraising campaigns or products
• Knowledge of fundraising products including lotteries, legacy fundraising or individual giving
• Experience developing toolkits, guidance or fundraising resources
• Experience working with external suppliers or agencies
• Knowledge of fundraising regulation, GDPR and charity sector best practice
• Experience using Raiser's Edge or another fundraising CRM
• Understanding of NHS charities or the wider health charity sector