1,040 Policy jobs
The role:
Friends of the Earth is a leading environmental NGO, concerned with the protection of the environment and social justice. It is the largest grassroots environmental campaigning community in the country, and one of the oldest and largest worldwide. We are in the midst of a climate crisis, and the natural world around us is in decline. This could be suitable for a relatively newly qualified Lawyer (up to 4 years PQE) but applications from any suitably qualified candidates will be welcomed regardless of career stage. We are looking for someone to join our team on a fixed term contract to help save the planet and achieve environmental justice.
The Friends of the Earth legal team is a cross-cutting team providing expert support and intellectual leadership in our campaigning. We need a lawyer with strong experience in planning and environmental law, and a good understanding of using the law in campaigning. This is an exciting opportunity to use the law and planning policy to make positive change happen.
As a Lawyer you will provide Friends of the Earth with legal advice and representation in support of our overall aims and objectives, including to: inform and/or develop campaign strategy or tactics, identify, develop and/or deliver litigation and planning casework opportunities, support and provide training to communities, and to help win campaigns. A core focus of the role is to defend and extend environmental justice and to do that as an effective member of an established team. Working with our Head of Legal and Senior Lawyer, you will provide essential additional capacity and support to the team, during a busy period, as we undergo a period of campaign planning and restructuring.
Key Skills and Attributes:
You must be a qualified Solicitor or Barrister with a practicing certificate in England and Wales. You will have proven experience of working in UK public law, and with expertise in the environmental and planning sectors.
Litigation experience and knowledge of the domestic planning system are important, and you will have had conduct of environmental and planning cases. As a creative and strategic thinker, you will add value to campaigns by identifying legal opportunities that have impact.
Being able to work well under pressure and to present complex legal information clearly and concisely to non-lawyers is an essential part of the job, and you will also be able to communicate effectively and confidently to a range of audiences and at significant public events.
The successful candidate must be able to work with a range of different people, and to value and respect that diversity. A strong team orientated work ethic is essential, along with a demonstrable understanding and commitment to environmental and/or social justice (including how law can effect positive change).
The team:
The Legal Team sits within the Policy Advocacy and Campaign directorate, which delivers campaigning impact for the organisation.
The Legal Team consists of: Head of Legal, Senior Lawyer, Lawyer, 2x paid Legal Interns.Another Senior Lawyer is embedded in the Northern Ireland office with the NI Team.
Closing date: Tuesday 29th September 2026 (23:59)
Hours: Full time (30 hours over 4 days)
Location: London, but with flexibility for some remote working
(London salary applicable to candidates who live in London, or are based in the London office a minimum of two days a week – the required minimum attendance for this role)
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.


The client requests no contact from agencies or media sales.
Lead transformation that changes lives.
Are you a strategic thinker who can bring people together to turn complex challenges into practical change?
Do you have the experience and influence to turn ambitious ideas into practical, sustainable transformation?
If so, this could be the opportunity for you.
At Together Trust, everything we do is about creating opportunities for the people we support to thrive. As we deliver our ambitiousfive-year strategy, we are looking for a talented Service Transformation & Innovation Lead to help turn our vision into reality.
This is a great opportunity for someone who enjoys strategic thinking, collaborative change and working across an organisation to connect services, people and ideas in ways that make a real difference.
You will work closely with senior leaders and colleagues across the Together Trust to translate strategy into action, align priorities and support transformation, innovation and partnership work.
Salary: £49,943 | Full Time | Permanent
Hybrid Working – Cheadle / home-based with travel across the Northwest (predominantly Manchester and Stockport area)
Interview Date: 23rd October 2026
About the role
As our Service Transformation & Innovation Lead, reporting directly to the Service Director, you will act as a key connector across services, strategic programmes and organisational priorities helping teams build momentum and embed meaningful, lasting change.
What you will be doing
- Shaping and leading improvement activity that helps deliver Together Trust’s five-year strategy and strengthens the way services work for the people we support
- Turning strategic ambitions into practical delivery plans that help colleagues move forward with clarity, confidence and shared purpose.
- Identifying opportunities to align projects, initiatives and change activity across services
- Supporting senior leaders to manage priorities, dependencies and organisational capacity
- Championing innovation, continuous improvement and the sharing of best practice
- Moving new ideas, sustainability priorities and emerging partnerships from early thinking into practical change that services can adopt and sustain
- Facilitating cross-service collaboration to strengthen outcomes and reduce duplication
- Providing insightful reporting, governance support and delivery assurance.
- Working in line with Trust safeguarding policy and practice
About you
You are someone who builds positive working relationships and enjoys bringing people together to solve complex challenges. You balance strategic ambition with operational realities and turn ideas into practical, sustainable solutions.
We would particularly welcome applications from candidates who can show experience, understanding or transferable skills in the following areas:
- Strategic delivery, transformation or service improvement across multiple teams or services
- Stakeholder engagement, influencing and building alignment without direct authority
- Turning organisational priorities into actionable plans and measurable outcomes
- Identifying connections, dependencies, risks and opportunities across complex programmes of work
- Facilitation and collaboration that help teams achieve shared objectives
- Using evidence and data to support planning, decision-making and evaluation
- Planning, organisation and communication
- Relevant professional experience, learning or qualifications that support you to succeed in the role (including degree-level education or equivalent relevant experience)
It would be great if you also have:
- Project Management qualifications such as PRINCE2, APM or AgilePM
- Change Management qualifications such as Prosci or APMG
- Experience within social care, education, health, charity or other regulated service environments
- Knowledge of programme management, portfolio delivery and benefits realisation approaches
- Experience supporting innovation, sustainability or partnership development
Why join Together Trust?
At Together Trust, you’ll be part of a charity with a clear purpose: helping people feel supported, included and able to thrive.
Benefits
- Annual Leave – 27 days plus 8 bank holidays, rising to 30 after 5 years and 33 after 10 years.
- Generous pension scheme and death in service benefit – up to 7% employer pension contributions and up to 6× basic salary.
- Occupational sick pay and enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform plus eligibility for Blue Light Card.
- Real Living Wage employer.
- Refer a Friend scheme.
- Training and development opportunities, including apprenticeships.
- Long service awards with cash gifts and extra holiday.
- Promotion of Wellbeing, including Mental Health First Aiders and free weekly yoga (in person/online).
- Access to our Employee Assistance Programme.
- Inclusive networks: Disability & Neurodiversity, Race Equality, Proud Together (LGBTQ+), Together for Men, Women Together.
You'll have the opportunity to:
- Shape the future direction of services across the Together Trust
- Lead meaningful transformation that positively impacts people's lives
- Work alongside compassionate, courageous, and collaborative colleagues
- Influence strategic decision-making at a senior level
- Be part of an organisation committed to innovation, learning and continuous improvement
- Enjoy a flexible hybrid working environment
Our commitment to inclusion
We welcome applications from people of all backgrounds and experiences. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive.
We positively encourage applications from people with lived experience. If you need any reasonable adjustments throughout the recruitment process and employment journey we will work with you to understand what support would help.
Enhanced DBS check required (undertaken by Together Trust).
Ready to make an Impact?
If you are passionate about driving innovation, building partnerships and delivering meaningful change that improves outcomes for people and communities, we'd love to hear from you.
Apply today and help shape the future of Together Trust services
We reserve the right to close this advert early if a suitable candidate is identified.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities Service in Waltham Forest.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. This will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The working pattern for this role consist of: Monday to Sunday, Early, late shifts and long shifts including evening and weekends
What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You understand and collaborate with the different support organizations accessible in the community
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans
- Measures goals and objectives of behaviour support plans to ensure they are being met
- Communicates with parents and care managers in regard to customer's progress in the absence of management
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Maintains up to date accurate records of customer's, service being provided and behavioural data
Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.
- Maintain records as required at the project under the direction of the support workers / management
- Participate in team meetings/reviews and the general development of the service.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics
- Good IT skills
Desirable:
- Experience with PBS approach
- Driver
Please see our webite for the full description.
We are looking for a proactive and compassionate Hospital Independent Domestic Violence Advocate (IDVA) to support victims and survivors of domestic abuse within a hospital setting.
This role is based at Homerton University Hospital along with some working from the Victim Support office in Old Street and some home working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Independent Domestic Violence Advocate you will provide pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, providing individual safety planning, trauma-informed support, guidance, information, and advocacy and enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.
You may work within a Hospital Trust's Safeguarding Team to support both patients and staff in an Acute Hospital setting, who have experienced Domestic Abuse. You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
Key Responsibilities
- Assess risks and needs using evidence-based checklists.
- Focus on high-risk cases with short to medium-term crisis intervention.
- Assist high-risk victims in accessing safety services.
- Deliver tailored support and information.
- Understand legal frameworks for protecting children and vulnerable adults.
- Provide advocacy on legal, housing, health, and financial options.
- Empower clients to recognize domestic abuse dynamics.
- Participate in Multi-Agency Risk Assessment Conferences (MARAC).
- Work with a team to deliver respectful, dignified, and sensitive services.
- Maintain accurate and confidential case records.
- Comply with data protection laws and organizational policies.
- Stay updated with procedures, policies, and professional codes.
About You
Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.
You will need:
- Strong understanding of domestic abuse and its impact.
- Demonstrate proficiency in English, both verbally and in writing.
- Experience in statutory, voluntary, or multi-agency settings.
- Competency in risk and needs assessment frameworks.
- Understanding of safeguarding issues.
- Direct service delivery experience to victims or vulnerable people.
- Ability to manage complex caseloads and prioritize work.
- Strong crisis management skills.
- Effective communication, negotiation, and advisory skills.
- Commitment to equal opportunities and diversity.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Role: Humanitarian Management Trainee - Human Resources and Membership
Hours: Full-time
Pay: £35,000 GBP gross per annum
Duration:18 months (with possible extension dependent on funding)
Location: UK-based with international deployment
Are you looking to kickstart your career in the humanitarian sector? Is your ambition to develop towards leadership roles in humanitarian work? And are you willing to work hard, learn by doing, and contribute to humanitarian work by doing everything it takes to deliver lifesaving health emergency responses?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
We are excited to launch our Humanitarian Management Trainee Scheme, offering three distinct trainee roles in the areas of MEAL, Communications and Human Resources & Membership. The Humanitarian Management Trainee Scheme presents an unparalleled learning opportunity for early-career professionals who are committed to a career in humanitarian work. It is an opportunity to accelerate your development towards future leadership roles in the humanitarian sector.
The Humanitarian Management Trainee Scheme consists of an 18-month pathway designed to provide in-depth exposure to humanitarian health programming through a structured professional development plan. You will embed within a team, gaining practical experience and contributing actively to its work and priorities and those of the wider organisation, both at Headquarters and in the field. Alongside this, you will undertake formal and informal professional development through training, mentoring, shadowing and on-the-job learning.
The traineeship is a structured development opportunity and is not intended to fill an established role within UK-Med’s organisational structure.
As a trainee, you will:
- Embed within a team at UK-Med Headquarters, gaining practical experience while contributing to our wider humanitarian preparedness and activities.
- Deploy internationally to assist in delivering humanitarian health responses.
- Participate in tailored training, mentoring, shadowing and on-the-job learning to build your skills, knowledge and experience.
You will have relevant qualifications or equivalent professional experience, with an established technical foundation in your chosen field. Some professional and international experience is essential, alongside a strong interest in applying your existing skills and developing your career within the humanitarian sector.
How to apply
We strongly recommend that you read the Candidate Information Pack - Humanitarian Management Trainee - HR & Membership - Sept 2026 before applying for this role.
To apply, please submit a current CV and answer the application questions:
Please apply below, as soon as possible and no later than Thursday 8th October 2026.
Our selection process is designed to understand your potential, motivation and suitability for the Humanitarian Management Trainee Scheme, as well as the skills and experience you would bring to your chosen pathway.
Shortlisted candidates will first be invited to an online interview. Following the interview stage, selected candidates will then be invited to attend an in-person assessment in Manchester. The assessment will include a range of individual and/or group activities designed to explore your skills, approach and potential.
The in-person assessment is expected to take place on the 19th of November in Manchester. If you progress to this stage, you will be expected to attend in person, so we encourage applicants to keep this date available where possible. UK-Med will provide further information regarding the assessment and associated travel/logistical arrangements to candidates invited to this stage.
Please note: Due to the nature of this role, candidates must be deployable without the need for additional visa applications to Schengen countries. This requirement is essential for operational reasons to ensure swift and efficient deployment in humanitarian settings, enabling timely and effective responses to crises.
Applications for work in the UK can only be accepted from people with an existing right to work in the UK.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse.We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion.We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Managing Director, Asset Class Lead – Lending
Location: Hybrid, London EC1Y and homeworking
Reporting To: Co-Chief Investment Officer
Contract: Permanent, full time
Salary: £95,700–£110,000
Date Closes: Thursday 24th September
About Better Society Capital (BSC)
Better Society Capital (BSC) is the UK's leading social impact investor. Our 2026–2030 strategy is to positively impact 15–20 million lives by mobilising £20–30 billion of capital into investible solutions that tackle some of the UK's biggest social and environmental challenges — across housing, economic opportunity, climate & energy and health.
Investing BSC’s capital is an essential tool for delivering those goals, using our leading impact investment approach to identify social issues and business models that can tackle inequality and change millions of lives.
The Opportunity
This is an opportunity to play a leading role in shaping markets for impact and to contribute to the success of one of the leading impact investors in the UK, while furthering your career in impact investment. Lending is one of the three core asset classes that BSC invests in, connecting £bns of capital with thousands of enterprises throughout the UK, while contributing to BSC’s sustainable portfolio returns. It is led by a dedicated team whose remit comprises five sub-asset classes: Bank Equity, Direct Lending, Blended Finance, Outcomes and Renewables. The team is focused on mobilising capital for key priorities in BSC’s strategy – what we call our “Opportunity Areas”, including the UK government’s flagship Better Futures Fund – as well as leading on several market wide initiatives such as the Blended Finance Collective.
As Asset Class Lead for Lending, you will own how this capability achieves BSC’s mission: setting and delivering an investment strategy that serves BSC’s strategic priorities and portfolio returns; building the market of the future so that more capital flows to the opportunities with the greatest potential to tackle inequalities for millions of people in the UK; and leading a high-performing team that both executes a leading impact investment process with excellence and acts as an agent of change in the system. You'll report to one of BSC's Co-Chief Investment Officers and sit on BSC's Senior Management Team.
This is a role for someone who combines the discipline and judgement of an excellent investor with the desire and drive to change systems so that more capital is deployed for impact. You have the vision, relationships and expertise to devise strategies that shift how government, investors and enterprises think about lending for impact, and to find, execute and manage the deals that deliver this ambitious vision.
What Success Looks Like
By the end of year one
•You have a clear, ambitious investment strategy for Lending that your team, your peers on the Investment Leadership Team, and the Investment Committee understand and that aligns with the overall strategic and investment objectives of BSC.
•You are making investment decisions that balance financial return, systems change and social impact, with a pipeline of deals you have helped originate, drawing on BSC’s track record, market insight and investment process.
•Your team is clear on expectations, feels supported to grow, and executes with pace and rigour.
•You are a trusted voice on the Investment Leadership Team, contributing beyond your own remit to building a world class impact investment team.
•You have established yourself as a credible and influential voice in the lending sector, building relationships with the key institutions and fund managers.
Over time
•Lending at BSC continues to have a rigorous investment process that supports excellence in investment decision making and execution, portfolio performance that meets BSC's return and impact objectives and a high quality future opportunity set.
•You have deepened your external relationships — with government, institutional investors, co-investors and enterprises — that genuinely shift how capital flows to your sub-asset classes; policymakers and investors seek your view.
•Your team has grown in capability, confidence and ambition; people want to work with you because they know they'll be stretched and developed.
•BSC, and the wider market, can point to lending models or partnerships you've built that others replicate at scale, contributing meaningfully to BSC’s strategic goals.
Key Responsibilities
Investment strategy and delivery
•Set the investment strategy and approach for Lending, defining how it delivers systems change, social impact and financial return in line with BSC's strategy, supported by a high quality investment process.
•Build and deliver a pipeline of compelling and aligned investment opportunities across the lending sub-asset classes.
•Own and present investment recommendations to the Investment Committee, supporting your Investment Directors and Investment Managers.
•Manage portfolio performance with Impact Investment Management, Middle Office and Finance, including borrower/fund relationships and special situations.
•Contribute a portfolio-wide perspective to BSC's annual strategic asset allocation process.
•Participate in Investment and Performance Committee, Valuation Committee and other investment governance forums.
Market building and external leadership
•Be the voice of Lending at BSC — building a compelling narrative, internally and externally, that positions BSC as the partner and thought leader of choice.
•Be an agent for systems change, working with Policy, Investor Partnerships & Advisory and Communications to shift market conditions, influence policy and unlock capital at scale.
•Build and steward strategic relationships with government, institutional investors and the social sector.
•Lead significant cross-organisational projects that contribute to BSC’s 2030 strategic goals, combining investment with BSC’s other capabilities such as policy and investor advisory.
•Represent BSC through speaking, writing and industry engagement that builds your and BSC's credibility and influence in the field.
Team leadership
•Lead your team to deliver BSC's goals and your investment strategy, with clear priorities that connect daily work to mission.
•Design your team's structure and ways of working, and own resource allocation and budget for the Lending Asset Class.
•Develop your team's skills and careers through long-term development plans, strong performance management and intentional talent development.
•Contribute to Investment Leadership Team decisions on development planning, talent standards, and succession across the investment team.
•Build a diverse team where different perspectives and backgrounds are a genuine strength.
Organisational leadership and partnership
•Participate as a full member of the Investment Leadership Team and BSC's Senior Management Team, contributing to decisions and culture beyond Lending.
•Partner with Policy, Investor Partnerships & Advisory, Communications, Legal, Finance and People & Talent to deliver organisational goals.
•Lead or contribute to cross-organisational initiatives that advance BSC's mission. Model the behaviours we expect of leaders at BSC: sharing information proactively, giving and receiving feedback as a habit, and treating collective decisions as genuinely collective.
Skills and Experience
Essential Qualifications & Experience
•A strong track record and understanding of credit investment, ideally with some exposure to one or more of: lending to social purpose organisations including social enterprise and charity lending, blended finance, impact private credit, renewable energy lending or social outcomes partnerships.
•Experience leading and developing a team of investors, with accountability for portfolio performance and originating new opportunities in an area of investment.
•A demonstrated ability to build relationships that shift outcomes in the system — with government, institutional & mission driven investors and social sectors — even if you haven't held all of these at once before.
Desirable Qualifications & Experience
•Experience operating across the public, private and social sectors, and translating complex or technical points for different audiences.
•Experience navigating investment governance and committee processes at a senior level.
•A track record of structuring deals or partnerships that have shifted market conditions beyond the transaction itself – by unlocking follow on capital, building infrastructure or proving a model that changed what others were willing to fund.
•Direct experience in social impact investment is an advantage but we are also open to strong candidates bringing relevant experience from an adjacent background, for example, development or sustainable finance, public finance and institutional investors with a strong interest in impact.
Skills, Abilities and Attributes
Strong alignment to BSC’s Values & Behaviours
•A genuine connection to BSC's mission — tackling inequality and unlocking capital for lasting social and environmental impact in the UK.
•Motivated by systems change – and strong strategic thinker who thinks in systems, not only transactions: you consider the wider system and its key actors, understand the barriers to change, and find the inflexion points where investment can shift the whole market.
•Comfortable holding both ends of the job: rigorous, technical investment judgement and the outward-facing skill to build partnerships and shift market thinking. Resilient and realistic about the pace of change in impact-led capital — bold in ambition, grounded in delivery.
•Energised by ambiguity and by building things that don't yet exist, rather than executing an established playbook.
•Driven by curiosity, a learning mindset and strong commitment to growth and development.
•A genuine team player: you actively seek out challenge, share credit and seek to build collaborative partnerships that bring the best skills and experience to deliver on mission.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


About the role
This is an exciting opportunity to join Women and Girls Network's Senior Leadership Team and lead two of our most impactful service areas: the Intersectional and Anti-Oppressive (IOS) Team and the Criminal Justice and Violence Against Women & Girls (CJS, VAWG) Team.
As Head of Services, you will play a vital role in shaping and driving services that support women and girls affected by gender-based violence, ensuring they receive empowering, trauma-informed and culturally responsive support. You will lead with a strong commitment to feminist, anti-racist and anti-oppressive values, ensuring that the voices and experiences of survivors remain at the heart of everything we do.
Working closely with the Director of Services and senior colleagues, you will provide strategic leadership across a diverse portfolio of services, strengthening partnerships, influencing systems and championing innovative approaches that remove barriers and improve outcomes for women facing multiple disadvantages. This is a unique opportunity for an experienced leader to make a lasting impact, both within our organisation and across the wider VAWG sector.
Job description
As the Head of Services, you will:
- Lead and inspire the IOS and CJS, VAWG teams, providing strategic direction and oversight to ensure services are accessible, high-quality, survivor-centred and aligned with WGN's feminist values and vision.
- Champion intersectional and anti-oppressive practice, ensuring services are responsive to the diverse experiences of women and girls, particularly those from Black and Global Majority communities and others facing systemic barriers.
- Drive excellence in service delivery, safeguarding and quality assurance, ensuring robust risk management and compliance while creating environments where survivors can heal, recover and thrive.
- Lead, support and develop Service Managers, fostering a culture of collaboration, wellbeing, accountability and continuous learning that enables staff to deliver their best work.
- Build influential partnerships across statutory, voluntary and community sectors, strengthening pathways for survivors and ensuring WGN's expertise informs local, regional and national responses to violence against women and girls.
- Use insight, evidence and survivor feedback to evaluate impact, drive innovation and shape the future development of services, ensuring they continue to meet emerging need and deliver meaningful change.
- Represent WGN as a sector leader, advocating for systemic change and helping to create a society where all women and girls can live free from violence, inequality and discrimination.
Supporting Statement Guidance
Your supporting statement should clearly demonstrate how your experience, knowledge, skills, and qualifications meet the requirements of the role. Please address the key criteria outlined in the Job Description and Person Specification, providing specific examples of achievements and responsibilities that evidence your suitability for the position.
Focus on relevant professional experience, transferable skills, and the impact of your work. Where possible, use concise examples to illustrate how you have successfully applied these skills in practice.
The supporting statement should be no more than 500 words and should complement, rather than repeat, the information contained in your CV or application form.
Closing date and interviews
This vacancy will close at 9am on Monday 28 September 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.
We encourage early applications, as we reserve the right to close the vacancy before the advertised closing date should we receive a high volume of applications or identify a suitable candidate.
The selection process will consist of two interview stages and a role-related assessment task. Interviews may be conducted either in person or remotely, depending on panel availability and logistical requirements, and may involve a combination of both formats throughout the process. Candidates invited to participate will receive full details of each stage, including the assessment task and interview arrangements, in advance.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Commitment to Equity and Inclusion
We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.
WGN is an equal opportunities employer.
Exemption
This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Role Context
Recovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community. Staff are employed by both organisations but work together collaboratively and as a team.
Role Purpose
You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference.
You will work with people prior to discharge from mental health hospital and then support the person get the care they need so they can recover in the community. We want to enable people to feel connected within their communities – to services, friends and family.
This role will work with a small but intensive caseload (max 15 cases) to focus on:
· Get people home: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community.
· Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover.
· Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.
We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.
Main responsibilities:
· To provide support to people that are ready to be discharged from inpatient psychiatric care to return to the community with the services and resources they need to recover.
· To work alongside people post-discharge, in their community setting to ensure they get what they need to stay well.
· To effectively and independently manage a small but intensive caseload (max 15 cases), being flexible to people’s needs and short-term changes in schedule.
· To work in a person-centred, trauma informed and culturally appropriate way that enables people to effectively engage with services and make sustainable links in with their communities.
· To use your knowledge of community care, policies, legislation and statutory services to get people the support they need to recover and stay well.
· Identify when people need referrals to secondary services and make appropriate referrals.
· Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.
· Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day).
· Build relationships with key professionals to ensure individuals achieve their goals (e.g. inpatient staff, social care, CMHTs, community services etc).
· Effectively engage in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings.
· Support the development of a supportive and productive referral route into and out of the service.
· Support the development of this new service, responding professionally to changes as we improve and evolve our working practice collaboratively.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
The British Academy is the UK’s national academy for the humanities and social sciences. We support outstanding research and researchers, bring new ideas into public debate and help ensure that evidence and expertise inform some of the biggest questions facing society.
We are looking for a new Director of Finance & Resources to help us build on that work and plan confidently for the future.
This is an important appointment at an exciting point in the Academy’s development. We will celebrate our 125th anniversary in 2027, following a period in which we have grown our policy work, transformed our building to create more opportunities for public engagement and developed a national network for early career researchers.
As Director of Finance & Resources, you will make sure we have the resources, systems and organisational capacity to deliver our ambitions. You will lead our finance function and have overall responsibility for HR, IT & AV, Estates & Facilities, and Venue Sales & Marketing, working with experienced Heads of Department across each area.
Finance will be central to the role. You will lead our financial strategy and planning, oversee our financial controls and reporting, and provide clear advice to the Chief Executive, Senior Management Team, Council and its committees. You will also help us think longer term about our financial sustainability, including our plans to diversify income through philanthropy and commercial activity.
But we are looking for more than a strong Finance Director. You will be part of a close-knit Senior Management Team which works collectively to lead the Academy. We want someone who is interested in the organisation as a whole, who enjoys working across boundaries and who can help colleagues make good decisions about where we put our people, money and attention.
You will also have responsibility for some important assets. These include our historic home at 10–11 Carlton House Terrace, our technology and infrastructure, and our trading subsidiary. Ultimately, your job will be to make sure these resources are working as hard as possible in support of the Academy’s purpose.
About you
You will be a CCAB-qualified accountant with substantial and senior finance experience, gained in a complex organisation. You will have led finance teams and significant budgets and be comfortable advising senior leaders, Boards or Trustees.
You will also bring broader leadership experience. You may already have responsibility beyond finance, or have worked closely with areas such as people, operations, estates or technology.
We are looking for someone who can combine sound financial judgement with a practical, collaborative approach. You will be able to deal with complexity without making things unnecessarily complicated, communicate clearly with people who are not finance specialists, and provide constructive challenge when it is needed.
You should also be someone who enjoys leading through others. There are strong Heads of Department across the Resources portfolio, so this isn't about being the expert in every area. It is about setting direction, asking good questions, supporting people to succeed and bringing the different parts of the portfolio together.
Why join us?
The British Academy has a distinctive role in national life. In 2025/26 we awarded around £63 million in research funding. Alongside funding research, we convene academics, policymakers, businesses and civil society, engage the public with new ideas and use research to inform policy.
The Director of Finance & Resources helps make all of that possible.
For someone who wants to use their financial and leadership experience in an organisation with a clear public purpose, this is an opportunity to make a real contribution to the Academy’s next chapter.
Recruitment Timetable
Application deadline: Sunday 27th September, midnight
Shortlisting:Thursday 8th October
Fireside chats with CEO: week of 12th October
Panel Interviews:20th / 23rd October
To apply, please send your CV, along with a supporting statement (no more than 2 pages) via the link by Sunday 27th September.
For an informal conversation about the role please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an experienced and community-focused Environmental Project Manager to lead our Environmental Project and initiatives across our four-acre Community Park, Horticulture Hub and growing spaces, manage staff and volunteers, and build partnerships that help local people connect with nature and improve their environment.
To ensure CCA continues to respond to the social, health, recreational and educational needs of our local community.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full Time | Permanent Contract
Salary: £12.71 per hour (increasing to £13.45 after 6 month probation)
Are you passionate about supporting vulnerable women to overcome challenges, rebuild confidence and achieve greater independence?
Harrogate Homeless Project is seeking a compassionate and dedicated Women’s Support Worker to join our Client Services Team. This rewarding role provides vital support to women experiencing homelessness and housing insecurity, helping them access the services, opportunities and encouragement they need to move forward with their lives.
Working across our hostel, Springboard Day Centre and supported accommodation, you will provide person-centred support in a safe, welcoming and non-judgemental environment. You’ll be part of a supportive team committed to empowering women to achieve positive outcomes and maintain sustainable tenancies.
Key Responsibilities
- Provide day-to-day support and assistance to female clients living within our hostel and supported accommodation.
- Deliver a professional and welcoming reception service to clients, visitors and members of the public.
- Support the induction of new female residents, ensuring all relevant paperwork and processes are completed.
- Work closely with caseworkers to encourage and support clients to engage with agreed support activities and appointments.
- Build positive, professional and trusting relationships with clients, providing practical and emotional support where appropriate.
- Maintain a safe, non-discriminatory and inclusive environment for all clients.
- Manage client behaviour in accordance with organisational policies and procedures, issuing warnings and evictions where necessary.
- Collect service charges and donations, ensuring accurate cash handling and record keeping.
- Maintain accurate client records, support notes and incident logs using HHP’s database systems.
- Carry out health and safety checks, including room inspections, to ensure accommodation remains safe and suitable.
- Support the reporting and resolution of maintenance issues within client accommodation.
- Assist clients with housing benefit applications and related documentation.
- Support the induction and supervision of volunteers.
- Work collaboratively with colleagues, volunteers and partner agencies to achieve positive client outcomes.
- Contribute to fundraising events, promotional activities and the wider work of the charity.
What We Are Looking For…
We are looking for someone who is caring, resilient and committed to supporting women facing complex challenges.
Reporting to: Senior Support Worker
Location: Harrogate, North Yorkshire
Contract: Permanent
This post is restricted to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. The role involves direct support, room checks and accommodation-related work with vulnerable female residents where privacy, dignity and wellbeing are central to the role.
Benefits Include
- Opportunities for professional development and training.
- 33 days annual leave (including bank holidays) plus birthday leave.
- Healthcare package.
- Travel benefits.
- Workplace pension scheme.
- The opportunity to make a real difference in the lives of women experiencing homelessness.
About Us
Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.
We work with partners to give people facing disadvantage hope of a different future and empower people to change their lives through support, accommodation and opportunity.
Harrogate Homeless Project is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.
How to Apply
Please send your CV and a brief covering letter to Eden Makey or call for an informal conversation about the role.
Closing Date: 4 October 2026
We will assess applications as they are received and interview suitable candidates on a rolling basis. Therefore, we reserve the right to close this vacancy earlier than the stated closing date if a suitable candidate is appointed. Early applications are encouraged.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
London Play is looking for an experienced and proactive Network Manager to lead the development of the Wilder Play Network, an ambitious initiative bringing together six adventure playgrounds across London to strengthen their role as community green spaces.
This is an exciting opportunity to work at the intersection of play, community engagement and environmental improvement, supporting organisations that make a real difference to children and communities in some of London's most disadvantaged neighbourhoods.
About the role
As Wilder Play Network Manager, you'll be responsible for building and coordinating a network of partner organisations, supporting collaboration, learning and shared action across the programme.
Working closely with playground staff, local communities and strategic partners, you'll help deliver environmental improvements, support biodiversity projects, coordinate learning opportunities and ensure the programme creates lasting impact.
You'll also play an important role in helping establish the Wilder Play Network as a recognised voice for adventure playgrounds within London's green infrastructure and play sectors.
About you
We're looking for someone who can build strong relationships and bring people together around a shared vision.
You'll have experience managing projects involving multiple stakeholders and be comfortable coordinating activity, monitoring progress and supporting partners to achieve their goals.
You'll also bring:
- Excellent partnership and relationship management skills
- Strong project management and organisational abilities
- Experience working with communities, voluntary organisations or community-led projects
- Strong written and verbal communication skills
- The ability to manage competing priorities and work collaboratively across a range of organisations
- A commitment to equality, inclusion, community action and the value of play
Why join London Play?
London Play is a small but influential charity championing children's right to play and helping create neighbourhoods where outdoor play can thrive.
This is a unique opportunity to contribute to a high-profile programme that combines environmental action, community engagement and children's play, while helping build a stronger future for London's adventure playground sector.
Please submit a cover letter alongside your CV. Applications without a cover letter may not be considered.
Working for every child in London to have the space, time and freedom to play outside daily, near to where they live.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
As a Night Concierge in our Milton House (Islington) accommodation service, you'll play a key role in creating a safe, welcoming and supportive environment for people rebuilding their lives. You’ll be the first point of contact during the night, offering practical support and a calm, reassuring presence. From managing access to our buildings and responding to emergencies, to carrying out essential safety checks and reporting concerns, your work will directly contribute to the wellbeing and security of every person in the service. You'll be part of a wider team committed to making a real difference - every night.
This role puts you at the heart of vital, life changing work, including accommodating emergency placements and supporting clients who may be arriving at a critical moment in their journey. You'll take the lead in overnight client interactions, ensuring that tasks are handled smoothly, whether by you or temporary staff under your direction. With guidance from Single Homeless Projects (SHP’s) dedicated out-of-hours management team, you’ll never be without support - even when working solo.
Joining SHP is more than a job - it’s a powerful way to start or grow your career in the sector. You'll be part of a values-driven organisation where person-centred, psychologically informed approaches are central to everything we do. Through your work, you'll gain experience, confidence and insight that can open doors to a meaningful and rewarding future for staff and clients alike.
The working pattern for the role is Monday, Tuesday, Wednesday and Thursday 10pm - 08.15am.
About you:
- A mature and non-judgemental attitude to working with a client group that may present challenging behaviour.
- A basic understanding of the often complex issues likely to be presented by the vulnerable people who use SHP services.
- The confidence to challenge appropriately, and the ability to use initiative and make reasoned and quick decisions within SHP’s policy and procedural framework.
- An understanding of Health and Safety at work and the likely issues to occur in a residential building.
- Good customer care skills, honesty, punctuality, integrity and ability to work alone without direct supervision.
- An ability to be self-servicing in the use of the computer to create notes and logs and to send and receive emails.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications will be reviewed and suitable candidates invited to interview online as they are received. Therefore, please submit your application as soon as possible to be considered. We reserve the right to close the vacancy as soon as a suitable candidate is identified.
There will be a second stage interview in service in Islington for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Data Protection and Operations Manager
Help shape the operational excellence of a vibrant Diocese
We are looking for an experienced and motivated Data Protection and Operations Manager to lead and develop the operational services that support our mission and ministry across Sussex.
Position: Operations Manager
Location: Hove/Hybrid
Salary: £38,074 per annum (pro-rata FTE £47,592pa)
Hours: Part-time, 30 hours per week (flexitime available)
Contract: Permanent
Closing Date: 4th October 2026
Interview Date: Hove on 14th October 2026
About the Role
This is a varied and rewarding leadership role, responsible for ensuring the effective management of Church House operations. Working closely with senior leaders across the Diocese, you will play a key role in driving continuous improvement, promoting excellent customer service and ensuring robust governance and compliance.
Reporting to the Deputy Diocesan Secretary, you will provide leadership to a small team responsible for governance and central support services. You will oversee the smooth running of Church House, manage facilities and operational contracts, lead on health and safety, and act as the Diocese's Data Protection Officer.
Key responsibilities:
- Lead and develop operational and support services across Church House
- Manage facilities, suppliers, contracts and operational budgets
- Act as Data Protection Officer and lead on GDPR compliance, including Subject Access Requests
- Oversee information governance, records management and organisational systems
- Maintain and develop business continuity and risk management processes
- Manage organisational policies and complaints administration
- Support the Diocese's digital development through Microsoft 365, automation and AI-enabled solutions
- Coordinate operational arrangements for major diocesan events and conferences
About You
We are looking for someone who combines strong operational expertise with excellent leadership and relationship-building skills.
You will have:
- Experience of successfully leading and developing staff
- Knowledge of data protection legislation and information governance
- Experience of information management, organisational systems or database administration
- Experience of facilities, supplier or contract management
- A track record of managing multiple priorities and projects simultaneously
- Excellent organisational, communication and problem-solving skills
- Strong digital literacy, including Microsoft 365 applications
- The ability to handle sensitive and confidential matters with diplomacy and discretion
- You will be proactive, collaborative and adaptable, with a commitment to supporting the work and mission of the Church of England.
You can view full details of the in the job description and person specification when you apply.
About the Organisation
The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.
What is on offer:
- 28 days of annual leave, plus bank holidays and two privilege days per year.
- Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
- Employee Assistance Programme with access to GP appointments, counselling and financial and legal support.
- Free parking, and the ride to work scheme and development opportunities.
Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.
You may have experience in roles such as Data, Data Protection, Operations, Data and Operations, Data Protection and Operations, Governance, GDPR, Data Manager , Data Protection Manager , Operations Manager, Data and Operations Manager , Data Protection and Operations Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Job Title: Supporter Experience Officer - VAC173
Working Hours: 37.5 hours per week (flexible working by agreement). It is expected that work will sometimes be required outside normal working hours. However, time off in lieu is offered in accordance with the policies and procedures.
Salary: Circa £30,000 per annum
Contract: Fixed Term 12 Months (Maternity Cover)
Deadline: Wednesday 30th September 2026
Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.
Location: Leeds Hospitals Charity offices with occasional opportunity to work from home.
Please include a cover letter or short supporting statement explaining why you're interested in joining Leeds Hospitals Charity and how your skills, experience and values make you a great fit for the role.
Who are Leeds Hospitals Charity?
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing. We bring together thousands of donors to make a meaningful difference for patients across Yorkshire, funding life-saving equipment, treatments, rare disease research and vital comforts where they are needed most.
Why This Role?
The Supporter Experience Officer plays a key role in delivering an outstanding, person-centered experience for supporters, patients, volunteers and staff. As a first point of contact, the postholder will provide excellent supporter care through the management of enquiries, donations, supporter communications and stewardship activities.
Your role will support the delivery and continuous improvement of supporter journeys, helping to ensure supporters receive timely, relevant and engaging communications that build loyalty, strengthen relationships and encourage long-term support. The Supporter Experience Officer will also provide volunteer co-ordination and operational support, contributing to an efficient, responsive and supporter focused fundraising team.
What We’re Looking For
- Experience delivering excellent customer service, supporter care or stakeholder engagement within a charity, healthcare, public sector or commercial environment.
- Strong communication and interpersonal skills, with the ability to build positive relationships with supporters, volunteers, patients, colleagues and other stakeholders.
- Experience managing enquiries and communications across multiple channels, including telephone, email and digital platforms.
- Excellent organisational and administrative skills, including record management, donation processing and maintaining accurate documentation.
- Experience using CRM databases and Microsoft Office applications for data management, reporting and supporter administration.
- Strong attention to detail, with a commitment to maintaining high standards of data quality, accuracy, confidentiality and GDPR compliance.
Key Responsibilities:
- Act as a first point of contact for supporters, responding to enquiries professionally and providing an outstanding supporter experience across all communication channels.
- Manage supporter records and administrative processes, including donation processing, Gift Aid administration, data management, reporting and supporter stewardship, ensuring accuracy, compliance and timely donor thanking.
- Build and maintain positive relationships with supporters, patients, volunteers and Leeds Teaching Hospitals NHS Trust staff, strengthening engagement, loyalty and connection to the charity’s impact.
- Lead the development and continuous improvement of supporter journeys, using feedback and insight to enhance satisfaction, retention and improve fundraising outcomes.
- Co-ordinate volunteer recruitment, induction, training, support and task allocation, ensuring volunteers have a positive and rewarding experience while maximising their contribution.
Full Job Description can be found on our website.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday.
· Flexible and Hybrid Working
· Annual pay review
· Birthday Day (Paid day off on your Birthday)
· Additional holidays based on length of service
· Volunteering Days
· Unlimited access to our online Learning & Development Portal
· Pension scheme- 5% employer contribution
· Health & Wellbeing support including:
o access to Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· NHS Blue Light Card and Discounts
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Leeds Hospitals Charity is committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our recruitment practices support this by ensuring all employment positions are subject to a fair, and robust recruitment process, relevant to the role. This may include interviews, assessments, pre‑employment checks, including DBS checks, references, and an appropriate probationary period.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity.
We support NHS staff to deliver the best care for over a million patients and their families each year.


