Programme communications lead jobs

KEY RESPONSIBILITIES:
•Managing the continued development of the YAA’s CRM system, working with the Fundraising, Marketing, Admin and Finance teams to ensure the system serves their requirements.
•Managing all aspects of the database and associated data systems and processes as part of YAA’s fundraising activities and the Charity’s web systems.
•Responsible for ensuring the Charity can demonstrate compliance with new and existing Fundraising and Data Protection Regulations including the General Data Protection Regulations. Keeping up to date with any changes in policy that may affect the management of supporter data.
•Liaison with the YAA Fundraising, Marketing, Administration and Finance Team on data/data selection and reporting requirements.
•Promote and support data audit, cleansing and effectiveness within YAA, deploying and providing day to day management of the CRM system and providing reports and analysis of the data as required.

KEY DUTIES:
Provide the expertise and insight to support an integrated data strategy across fundraising and marketing, advising on and sharing best practice:
1. Work with CRM users to ensure best practice is adhered to across the department and maximise fundraising performance.
2. Identify opportunities and apply insight and data analysis within the database to improve our income generation performance and opportunity.
3. Communicate and build relationships with external suppliers to inform the data strategy and database development and secure the smooth delivery of database services through the database.
4. Keep up to date with current database and legislative developments and consider how they should be applied at YAA.
5. Work collaboratively across Fundraising, Marketing, Admin and Finance to bring systems and data expertise to the launch of new fundraising or communications products, projects, systems or new ways of working.

Work with fundraising teams to develop reporting, analysis and data selections to support improved retention, income generation and ROI and put the supporter at the heart of data planning:
1. Be responsible for data profiling, segmentation and selections for fundraising and marketing activity to support increased income generation and supporter retention, ensuring data selections are planned and organised effectively across fundraising. Advise teams on selecting data, exclusions and undertake data selections.
2. Work with fundraising teams and external agencies to support the development of long term sustainable supporter journey planning.
3. Lead on fundraising data analysis and data quality in developing and implementing reporting tools, producing regular management information for performance management and campaign evaluation.
4. Create a library of reports and dashboards colleagues can self-serve in real time.
5. Provide relevant data to SMT and Trustee Board.

Maintenance of the database and ensuring data integrity:
1. Be responsible for technical maintenance of the database and liaising with suppliers to ensure integration with digital fundraising platforms as required and the automation, where possible, of importing high quality data.
2. Ensure data and income are reconciled between database and finance functions.
3. Ensuring data is secure, there are adequate back-ups and that data can be retrieved in the event of a system failure.
4. Oversee the import and export of data to and from external suppliers (in conjunction with Digital Marketing Manager as appropriate). Investigate and resolve anomalies, liaising with suppliers, third-party agencies, or colleagues
5. Manage the set-up, documentation and maintenance of coding structures on the database to ensure effective data selection, analysis and reporting across all fundraising.

Ensuring compliant use of data and the database:
1. Be an expert on relevant Data Protection legislation and Fundraising regulations and lead on this for Fundraising. Ensure the compliance with legislation and best practice. Raise the profile of data protection and data quality issues.
2. Audit the database regularly to ensure data is clean, accurate, archived in line with data retention policies and that users are following procedures for data entry and management.

Develop and implement a programme of training to support all database users to maximise the benefits the CRM brings:
1. Develop and deliver comprehensive induction and ongoing training and associated ‘How to’ documentation for users.
2. Develop, implement, communicate and regularly review database protocols and procedures ensuring they are up to date and being followed by staff.
3. Work closely with users to identify opportunities to improve processes and ways of working across YAA, including updating and maintaining internal user guides and process maps.
4. Provide technical support for users.

Staffing and Budget Management
1. Train staff and volunteers in the use of the data management systems.
2. To work closely with the finance team in ensuring fundraising income data is robust and meets all relevant financial management and reporting requirements.
3. To propose and monitor the CRM budget and manage the relationships with key suppliers to ensure value for money for YAA.

Knowledge & Skills Required;

Essential:
❖ Previous or current experience in a Database Management role
❖ Demonstrable record of success in working with CRM’s (YAA’s CRM is Beacon)
❖ Experience of data import protocols – extracting data and transforming it ready for import
❖ Experience of relationship building and management with various stakeholders internally and externally
❖ Proficient in MS Office, particularly Word, Excel, PowerQuery and Outlook
❖ Highly organised, meticulous with a thorough approach to work
❖ Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload, including following up with colleagues and stakeholders
❖ Ability to multi-task and manage conflicting priorities
❖ Excellent interpersonal skills with the ability to communicate effectively both orally and in writing to a wide range of people
❖ Numerate and literate

Desirable:
❖ Experience of managing a CRM in a charity/fundraising role
❖ SQL skills
❖ Strong analytical skills and ability to consider the wider picture including future scenario planning
❖ Training skills

For further details on how to apply and for the full job pack, please visit our website.

Main Duties & Responsibilities

Volunteer Recruitment & Onboarding

• Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles.
• Deliver a high-quality, seamless onboarding experience for volunteer applicants.
• Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement.
• Maintain effective recruitment pipelines to meet service needs.
• Support with recruitment campaigns for high priority volunteering roles.

Compliance & Governance

• Oversee volunteer compliance, ensuring volunteers, where required:
  • Have satisfactory references
  • Are DBS-checked
  • Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments
• Maintain accurate compliance records within CRM systems.
• Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team.
• Ensure adherence to Hospice policies, legal requirements and best practice

Volunteer Operations & Service Delivery

• Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams.
• Work with education team to co-facilitate Hospice Connections training sessions where required.
• Build strong cross-departmental relationships to align volunteering with organisational priorities.
• Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes.
• Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes.
• Arrange regular meetings with Hospice volunteer managers to:
  • Review volunteer pipelines and activity
  • Analyse data and service needs
  • Identify opportunities for collaboration and service improvement
• Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support

• Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation.
• Manage and organise tasks for admin volunteers within the Voluntary Services team.

Volunteer Engagement & Experience

• Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety.
• Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience.
• Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates.
• Foster a positive, inclusive and motivating environment for volunteers.

Data, Systems & Continuous Improvement

• Maintain high standards of data accuracy across volunteer systems and records.
• Use data insights to inform planning and improve service delivery.
• Identify and suggest improvements to volunteer processes, including onboarding and rota systems.

General Responsibilities

• Represent the Hospice and uphold its values and reputation at all times.
• Support organisational income generation activities where appropriate.
• Identify and engage in continuous professional development opportunities, sharing learning with colleagues.
• Contribute to ongoing service improvement across volunteering and wider Hospice operations.

Qualifications, Skills, Experience, Knowledge & Approach

Essential

• Demonstrable experience in volunteer coordination or management
• Experience overseeing compliance processes (e.g. DBS, safeguarding, governance)
• Experience managing rotas, logistics or service delivery functions
• Demonstrated experience coordinating volunteer recruitment and onboarding processes
• A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance.
• Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management
• Strong analytical, planning, and organisational skills
• Excellent verbal and written communication, diplomacy, and problem-solving ability
• Ability to manage competing priorities and work independently in a fast-paced environment
• Proven stakeholder management and relationship-building skills
• Proven ability to meet recruitment targets across multiple service areas

Desirable

• Experience in healthcare, hospice or charity sector
• Experience facilitating training or group sessions
• Knowledge of EDI principles and inclusive volunteering practices

· Proven experience of working in diverse communities

Communication

· Excellent customer care skills – understands importance of good customer engagement & able to build strong working relationships 

• Good team player who is willing to support others/learn new skills 
• Able to communicate sensitively and understand boundaries of working with volunteers
• Excellent verbal, written, and digital communication skills
• Compassionate, emotionally intelligent, and able to communicate sensitively
• Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services
• Strong interpersonal skills to build collaborative relationships across teams

Decision Making

· Maintain confidentiality at all times 

· Proactive, solutions-focused, and accountable for outcomes

· Strong attention to detail and ability to drive multiple projects concurrently.

• Confident decision-maker with sound judgement

Mental & Physical Considerations, working conditions and environment

· Commitment to the aims, ethos and values of the Hospice

· Keen to develop self within role

· Ability to prioritise in the best interests of the organisation as a whole

· Willing and able to work as part of a team and independently using own initiative 

· Skilled in managing competing demands and expectations 

· Work with pace and accuracy 

· Ability to manage various tasks in a timely manner 

· Self-motivated and able to fulfil the job role with minimal supervision 

· Task driven – able to see processes through to competition 

· Ability to concentrate for sustained periods of time 

· Confident under pressure 

Health & Safety

· Understand and comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance of direct reports and contractors

Safeguarding

Act in a manner at all times to safeguard the interests of individual patients/clients and their  families and justify public trust and confidence in the Hospice of St Francis.

Location: Blended between office and home (England and Wales). Time in office negotiable

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The role
As Wales Insights Officer you will support efforts to achieve collective impact between our national organisation and the local Citizens Advice network across Wales. You will strengthen engagement, collaboration and collective communication, build insight from the network and colleagues across the national organisation and assess and report on the impact of collective actions across Wales.

This is an exploratory, fixed-term role, made possible by generous funding from the Moondance Foundation, offering an exciting opportunity to deliver impact for Citizens Advice work in Wales and deepen relationships and communication between local, regional and national levels to deliver on our shared mission.

In 2024, local offices in Wales came together to apply for and win regional and national grant funding from the Welsh Government - Advicelink Cymru (the Single Advice Fund) - a programme previously administered via the national organisation. This important success created an opportunity for reshaping the way that the national and local organisations work together, including work across regions, to engage with each other, deliver impact and avoid duplication.

Based within our Wales Team, this role offers critical additional capacity and experience to deliver on our ambitions to enhance the way we work together with the local network, add value, ensure efficient and coordinated actions, and ensure we are responsive to new and emerging opportunities to grow our impact. By building relationships, gathering feedback, insights and impact, and facilitating opportunities to work together we can provide meaningful opportunities to facilitate learning and deliver collective impact. This role will:

1. Support relationship building that strengthens our approach to working alongside the network in Wales on strategic priorities.
2. Work alongside the team to capture insights and opportunities arising from local practice and our work together and use this to build wider awareness, understanding and strengthened opportunities for collaboration
3. Use skills that enable you to assess, measure and support reporting on the impact of work together across Wales
4. With support from the team you will co-lead a programme of communication, activity and events - alongside the Wales network and relevant national communication and engagement teams - that build engagement, support our ambitions, and raise our profile in Wales with key stakeholders.

You will have a track record of building strong relationships, working across organisational boundaries, capturing and recording insight, and delivering strong communication and engagement in the context of local, regional or national charities.

We are looking for a highly skilled individual with strong relational and communication skills, curiosity, and ambition to achieve real change for people in Wales via Citizens Advice local and national work.

To apply
Please submit an anonymous CV and cover letter that demonstrates how you meet the following essential criteria:

• Excellent verbal and written communication skills with the proven ability to write and produce engaging communications.
• Experience of building strong relationships with the ability to grow and maintain working relationships with a wide range of geographically dispersed groups and individuals.
• Good experience of developing and using a range of different communication techniques, processes and procedures.
• Good experience of analysing engagement data from a range of tools (intranet, email, collaboration tools such as Slack).

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.

The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

Mae cyfle newydd a chyffrous gennym i ymuno â Chyngor ar Bopeth fel Swyddog Mewnwelediadau Cymru.

Mae Cyngor ar Bopeth yn cynnig cyngor cyfrinachol ar-lein, dros y ffôn, ac yn bersonol, yn rhad ac am ddim. Trwy ein rhwydwaith genedlaethol o elusennau rydym yn rhoi'r wybodaeth a'r hyder i bobl i'w galluogi i symud ymlaen – pwy bynnag ydyn nhw, a beth bynnag fo'u problem.

A ydych chi eisiau gweithio i sefydliad sy'n gwneud gwahaniaeth, bob dydd, i bobl o bob cefndir? Mae angen help ar y bobl sy'n troi at Gyngor ar Bopeth i oresgyn rhwystr yn eu bywydau – dyled, cael eu troi allan o'u cartrefi, trafferthion yn y gwaith, ayyb – a gallwch fod yn allweddol iddynt o ran sicrhau'r cymorth sydd ei angen arnynt yn y ffordd gyflymaf, hawsaf a mwyaf effeithiol.

Y swydd

Fel Swyddog Mewnwelediadau Cymru, byddwch yn cefnogi ymdrechion i gyflawni effaith ar y cyd rhwng ein sefydliad cenedlaethol a'r rhwydwaith Cyngor ar Bopeth lleol ledled Cymru. Byddwch yn cryfhau ymgysylltiad, cydweithio a chyfathrebu ar y cyd, yn meithrin mewnwelediad gan y rhwydwaith a chydweithwyr ar draws y sefydliad cenedlaethol ac yn asesu ac yn adrodd ar effaith camau gweithredu ar y cyd ledled Cymru

Mae hon yn rôl archwiliadol, tymor penodol, a wnaed yn bosibl diolch i gyllid hael gan Sefydliad Moondance, gan gynnig cyfle cyffrous i sicrhau effaith ar waith Cyngor ar Bopeth yng Nghymru a dyfnhau perthnasoedd a chyfathrebu rhwng lefelau lleol, rhanbarthol a chenedlaethol er mwyn cyflawni ein cenhadaeth gyffredin.

Yn 2024, daeth swyddfeydd lleol yng Nghymru ynghyd i wneud cais am ac ennill cyllid grant rhanbarthol a chenedlaethol gan Lywodraeth Cymru - Advicelink Cymru (y Gronfa Gynghori Sengl) - rhaglen a weinyddid yn flaenorol drwy'r sefydliad cenedlaethol. Creodd y llwyddiant pwysig hwn gyfle i ail-lunio'r ffordd y mae'r sefydliadau cenedlaethol a lleol yn cydweithio, gan gynnwys gweithio ar draws rhanbarthau, er mwyn ymgysylltu â'i gilydd, cyflawni effaith ac osgoi dyblygu.

Wedi'i lleoli o fewn ein Tîm Cymru, mae'r rôl hon yn cynnig capasiti a phrofiad ychwanegol hanfodol er mwyn cyflawni ein huchelgeisiau o ran gwella'r ffordd rydym yn cydweithio â'r rhwydwaith lleol, ychwanegu gwerth, sicrhau camau gweithredu effeithlon a chydlynol, a sicrhau ein bod yn ymatebol i gyfleoedd newydd a rhai sy'n dod i'r amlwg i gynyddu ein heffaith. Drwy feithrin perthnasoedd, casglu adborth, mewnwelediadau ac effaith, a hwyluso cyfleoedd i gydweithio, gallwn ddarparu cyfleoedd ystyrlon er mwyn hwyluso dysgu a chyflawni effaith ar y cyd. Yn y rôl hon byddwch yn:

1. Cefnogi adeiladu perthnasoedd sy'n cryfhau ein dull o weithio ochr yn ochr â'r rhwydwaith yng Nghymru ar flaenoriaethau strategol.
2. Gweithio ochr yn ochr â'r tîm er mwyn casglu mewnwelediadau a chyfleoedd sy'n deillio o arferion lleol a'n gwaith gyda'n gilydd a defnyddio hyn i feithrin ymwybyddiaeth, dealltwriaeth a chyfleoedd cryfach ar gyfer cydweithio.
3. Defnyddio sgiliau sy'n eich galluogi i asesu, mesur a chefnogi adrodd ar effaith cydweithio ledled Cymru
4. Gyda chefnogaeth gan y tîm byddwch yn cyd-arwain rhaglen o gyfathrebu, gweithgareddau a digwyddiadau - ochr yn ochr â rhwydwaith Cymru a thimau cyfathrebu ac ymgysylltu cenedlaethol perthnasol - sy'n meithrin ymgysylltiad, yn cefnogi ein huchelgeisiau, ac yn codi ein proffil yng Nghymru gyda rhanddeiliaid allweddol.

Bydd gennych hanes cryf o feithrin perthnasoedd cryf, gweithio ar draws ffiniau sefydliadol, cipio a chofnodi mewnwelediadau, a chyflawni cyfathrebu ac ymgysylltu cryf yng nghyd-destun elusennau lleol, rhanbarthol neu genedlaethol.

Rydym yn chwilio am unigolyn medrus iawn sydd â sgiliau ymgysylltu a chyfathrebu cryf, chwilfrydedd a'r uchelgais i gyflawni newid go iawn ar gyfer pobl yng Nghymru drwy waith lleol a chenedlaethol Cyngor ar Bopeth.

I wneud cais

Cyflwynwch CV dienw a llythyr eglurhaol sy'n dangos sut rydych chi'n bodloni'r meini prawf hanfodol canlynol:

1. Sgiliau cyfathrebu llafar ac ysgrifenedig rhagorol gyda'r gallu profedig i ysgrifennu a chynhyrchu cyfathrebiadau deniadol.
2. Profiad o feithrin perthnasoedd cryf gyda'r gallu i dyfu a chynnal perthnasoedd gwaith gydag ystod eang o grwpiau ac unigolion sydd wedi'u gwasgaru'n ddaearyddol.
3. Profiad helaeth o ddatblygu a defnyddio gwahanol dechnegau, prosesau a gweithdrefnau cyfathrebu.
4. Profiad sylweddol o ddadansoddi data ymgysylltu o wahanol declynnau (mewnrwyd, e-bost, teclynnau cydweithio fel Slack).

Ein bwriad yw cynnal cyfweliadau yn ystod yr wythnos sy'n dechrau 29 Mehefin 2026 gyda'r opsiwn o gyfweliad wyneb yn wyneb yng Nghaerdydd, neu ar-lein.

Mae Tegwch, Amrywiaeth a Chynhwysiant o bwysigrwydd strategol o fewn y sefydliad ac yn cael ei gydnabod fel rhan annatod o bopeth a wnawn fel gwasanaeth.

Yn ganolog i'n cenhadaeth Tegwch, Amrywiaeth a Chynhwysiant mae adeiladu timau amrywiol a chynhwysol y mae pawb yn teimlo'n rhan ohonynt. Credwn fod cynhwysiant yn fater cyfiawnder cymdeithasol - egwyddor sy'n sail i'n holl waith Tegwch, Amrywiaeth a Chynhwysiant. I'r perwyl hwnnw, rydym yn croesawu'n arbennig geisiadau gan bobl yr hoffem eu gweld yn cael eu cynrychioli'n well yn ein sefydliad a'n sector - pobl o liw, pobl LHDT+ a phobl anabl. Byddwn yn cynnig cyfweliad i ymgeiswyr anabl sy'n nodi eu bod yn dymuno i'w cais gael ei ystyried o dan ein Hymrwymiad Cyfweliad Hyderus o ran Anabledd lle maent yn bodloni ein meini prawf dethol yn eu cais. Mae rhai o'n rolau'n denu nifer fawr o geisiadau ac mewn rhai amgylchiadau lle nad yw'n ymarferol nac yn briodol, efallai y byddwn yn cyfyngu ar nifer y cyfweliadau a gynigir i ymgeiswyr anabl a rhai nad ydynt yn anabl. Byddwn yn darparu addasiadau rhesymol yn ôl yr angen. Rydym yn dilyn y model cymdeithasol o anabledd.

Rydym yn gyflogwr hyblyg, felly gallai'r rôl hon fod yn addas i unrhyw un sy'n well ganddo drefniant hyblyg i helpu eu cydbwysedd rhwng bywyd a gwaith – mae llawer o'n cydweithwyr yn treulio'r rhan fwyaf o'u hamser yn gweithio o bell. Er ein bod ni'n ffafrio dull cymysg rhwng swyddfa leol, os oes un yn agos atoch chi, a chartref, rydym yn agored i fod yn hyblyg o ran lleoliad, ond weithiau gall rôl olygu bod angen i chi fod wedi'ch lleoli mewn lleoliad penodol; os felly, bydd manylion yn cael eu cynnwys yn yr hysbyseb neu'r disgrifiad swydd. Gellir trafod hyn yn fanylach yn ystod eich cyfweliad.

Mae Cyngor ar Bopeth Cenedlaethol yn gweithredu o swyddfeydd yng Nghymru a Lloegr, gyda 4 swyddfa ranbarthol yng Nghaerdydd, Llundain, Birmingham a Leeds, felly rhaid i bob ymgeisydd llwyddiannus fod wedi'i leoli yng Nghymru neu Loegr.

Mae ein hymrwymiad i lesiant cydweithwyr yn cael ei adlewyrchu yn y ffaith ein bod wedi ennill Gwobr Aur yn y categori Iechyd a Llesiant, yn ogystal ag Enillwyr Cyffredinol, yng Ngwobrau Profiad Gweithwyr 2022.

Byddwch yn ymwybodol nad yw Cyngor ar Bopeth yn sefydliad sy'n noddi. Oherwydd hyn, rhaid bod gan yr ymgeisydd llwyddiannus yr hawl i weithio yn y DU eisoes neu allu sicrhau'r hawl i weithio yn y DU yn annibynnol

Rydym wedi ennill y wobr elusen orau ym mynegai cyflogwyr y Trydydd sector, gyda Cyngor ar Bopeth yn cael ei gydnabod fel sefydliad sydd nid yn unig yn blaenoriaethu'r bobl rydym yn eu gwasanaethu ond sydd hefyd yn rhoi pwyslais ar lesiant ei weithwyr.

Os bydd nifer uchel o geisiadau, rydym yn cadw'r hawl i gau'r broses gais yn gynnar.

Bydd y swydd wag hon yn cau am 23.59 ar y dyddiad cau.

Salary: £25,247-30,688 per year (pro rata)

Contract: Permanent

Working hours: 21 Hours, worked flexibly

Location: Hybrid, with a minimum of one days per week in the office, (Rose Street, Edinburgh),

Help our work to end domestic abuse in Scotland

Scottish Women’s Aid is the lead organisation in Scotland working to end domestic abuse. We are a feminist organisation working to improve responses to domestic abuse through campaigning, training, public awareness, Scotland’s 24-Hour Domestic Abuse and Forced Marriage Helpline, and support for a network of specialist local Women’s Aid services across Scotland.

We’re looking for an organised, proactive and adaptable Administrator to join our Infrastructure Team and help ensure the smooth day-to-day running of Scottish Women’s Aid

About the role

This is a varied and rewarding role providing administrative and coordination support across the organisation. You’ll work closely with colleagues to support recruitment and onboarding, meetings and events, services, office administration and organisational activities, helping to ensure our services and operations run efficiently.

You’ll also play an important role in maintaining effective systems and records, supporting office facilities, responding to enquiries and providing flexible support wherever it’s needed.

We’re looking for someone who:

• Experience providing administrative support in a busy environment.
• Excellent organisational skills and the ability to manage competing priorities.
• Strong communication and customer service skills.
• Excellent attention to detail and the ability to maintain accurate records.
• Confidence using Microsoft Office and digital systems.
• A proactive, flexible and collaborative approach to work.
• A commitment to the feminist values and mission of Scottish Women’s Aid

Why Work With Us?

There are many reasons to work for Scottish Women’s Aid. We have a great working culture and our mission and vision attract a brilliant staff team. Your hard work is rewarded with a package of support and benefits including:

• Support for flexible working
• Living wage employer
• 10% pension contributions
• Ongoing learning and development opportunities
• Employee assistance programme
• Bike 2 Work
• Edinburgh Leisure gym subsidies

More Information 

Applications will be accepted from women only under Schedule 9, Part 1 of the Equality Act 2010.

We are committed to recruiting a diverse workforce that is representative of the people we serve. We value different backgrounds and perspectives, as they enrich our organisation and improve our work.

We welcome applications from all women, with particular encouragement for those from racially minoritised, disabled, or marginalised groups. We offer a guaranteed interview for disabled women who meet the essential criteria for the role.

As an equal opportunities employer, we are committed to a supportive and accessible recruitment process.

How to apply: 

Please send us your existing CV and completed application form. If you would prefer not to exclusively write your application, the personal statement aspect of the application form (Section Two) can be submitted as a video or voice note of no more than 5 minutes.

For an application form, more information about the role and the next steps in the recruitment process, visit our website.

Recruitment Process

We are operating a rolling recruitment process for this vacancy and will review applications as they are received. We therefore encourage interested candidates to apply as early as possible, as interviews may be arranged throughout the advertising period.

The vacancy will remain open until 31st July 2026, though it may be filled before then.

Scottish Women’s Aid is a company limited by guarantee, company no. SC128433, and a charity registered with the Office of the Scottish Charity Regulator, charity no. SC001099.

Location: Bristol.
Salary: £27,950 per year (pro rata)
Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term

The role:

As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices.

This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues.
• Accurately record client details and use your knowledge to assess help and support needed.
• Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
• Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations.
• Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Maths and English GCSE (or equivalent qualification)
• Previous experience of providing advice or within a similar customer service environment
• Proficient communication and problem-solving skills
• Strong sense of empathy and compassion
• Accomplished at using a range of Microsoft packages including Word and Excel
• Awareness of confidentiality and safeguarding processes

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs inbox. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent to our Jobs inbox (details on our website)

The closing date for applications is 17:00 on Tuesday 28 July 2026.

Interviews are expected to take place on Wednesday 5 August and Thursday 6 August 2026 in person at our Bristol office

If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.

Domestic Abuse Safe at Home Practitioner 

Location: Bury

Salary: £27,500

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges  for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and  wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of  our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us  adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse,  violence and exploitation in their homes, streets and communities

About the role

As a Domestic Abuse Safe at Home Practitioner, you will help women experiencing domestic abuse to feel safer in their own homes. You’ll deliver trauma-informed, survivor-led practical and emotional support alongside home security assessments and target hardening measures, working in partnership with local agencies to reduce risk and increase safety. 

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential: 

• Experience of supporting women affected by domestic abuse and/or related complex needs (e.g., housing insecurity, mental health, substance use), using a trauma-informed and survivor-led approach.
• Knowledge of safeguarding practice for adults, children and young people, and confidence following organisational/local safeguarding procedures.
• Ability to complete risk assessments and co-produce safety and support plans, reviewing them as risk changes and working to agreed timescales.
• Strong communication skills, including the ability to build trust, explain options clearly, maintain professional boundaries, and work in a non-judgemental way.
• Ability to work independently and manage a caseload, prioritising effectively, meeting deadlines, and maintaining accurate, timely case notes and monitoring/outcome data.
• Confidence working with partner agencies (e.g., housing, police, health, MARAC/IDVA pathways and civil remedies) and making appropriate referrals and signposting.
• Willingness to undertake home visits and lone working, using dynamic risk assessment and following health & safety procedures (including safe professional curiosity in the community).

Desirable 

• Specialist DA/VAWG training and tools (e.g., DASH, MARAC processes, stalking/harassment, honour-based abuse), and confidence applying this knowledge in practice.
• Knowledge of the Domestic Abuse Act 2021, protective orders/civil remedies and housing options, with experience supporting women to navigate related pathways.
• Experience completing home security assessments and coordinating target hardening measures (e.g., locks, alarms, lighting), including liaising with landlords, contractors and repairs teams.
• Experience using case management systems and reporting/monitoring tools to evidence outcomes and service impact (including data quality and GDPR/confidentiality).

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

  

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

  

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 12/07/26

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know

  

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Support Coordinator

We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service in Sheffield.

This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke.

Position: 000016 Stroke Association Support Coordinator

Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £28,300 per annum

Contract: Fixed-term. Our services are contracted, we currently have funding until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

 

Closing Date: 12 July

Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield.

You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

· Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community.

· Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties

· Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls).

· Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers.

· Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke.

· Working with other health and social care professionals across the stroke pathway to ensure high quality support.

· Working from home but as part of a team of coordinators.

· Delivering stroke support groups in the area.

· Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support.

About You

You will have:

· Experience working with people within a health and/or social care profession or other caring capacity.

· Experience of maintaining accurate records using IT skills and database systems.

· Effective caseload management and organisational skills.

· Excellent interpersonal skills to work with a diverse range of people.

· Experience designing and facilitating groups.

· A flexible working approach, being able to work independently and use initiative.

This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Men are dying too young – and it doesn’t have to be that way. 

Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we’re on a mission to change the face of men’s health by making it easier for men to talk, act and live longer healthier lives.

Every project, every campaign, every idea adds up to real change. You’ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling. 

DO GOOD. Work for Movember.

Your Mo-Mission (should you choose to accept it):

Movember has an ambitious five-year strategy, and this nine-month contract role sits right at the heart of making it happen. As Project Manager, Global Fundraising, you'll be the connective tissue between Movember's global and local fundraising teams, keeping complex, multi-workstream initiatives moving on time, on scope, and on target across every market we operate in.

Working closely with the Global Director of Mass Fundraising, the Global Director of Markets, the Interim CEO, and the Campaign Steering Committee, you'll help design and deliver the annual Global Campaign Plan, manage the cross-functional Campaign squad, and develop fundraising initiatives that local teams across six markets can actually bring to life. That means building clear briefs, practical toolkits, and implementation guidance that translate global ambition into local execution, and then partnering with those local teams to make sure they have everything they need to succeed.

On any given day you might be managing project plans and timelines, facilitating steering committee sessions, identifying risks before they become problems, tracking KPIs across markets, or supporting the Interim CEO on organisation-wide delivery of the One Mo Plan. You'll also shape and embed best-practice project management methodologies that scale, and lead retrospectives that make Movember smarter year after year.

This is a global role, and that means some out-of-hours collaboration across time zones is part of the deal. Based in London and reporting to the Global Director of Fundraising, this is a full-time, nine-month fixed-term contract for someone who combines genuine fundraising expertise with serious project management discipline, and who thrives on bringing order to complexity without losing sight of the mission.

No Moustache Required - but the following are:

• 5+ years of experience across project management and fundraising, with a track record of delivering complex, multi-workstream projects on time and to target

• Proven experience designing and delivering fundraising initiatives, including the development of toolkits, briefs and implementation resources for local market teams

• Strong experience working with cross-functional or geographically dispersed teams, with the ability to coordinate and align across time zones and organisational levels

• An influential stakeholder manager, comfortable negotiating, challenging, and bringing people along at all levels, including senior leadership and local market leads

• An excellent communicator: clear, calm, and confident presenting to a range of audiences including international stakeholders and board-level leadership

• Strong attention to detail without losing sight of the bigger picture

• A creative, pragmatic and solutions-focused mindset, with the ability to balance global consistency with local market flexibility

• Proficiency in project management tools, preferably Asana, alongside platforms such as Box and Salesforce

Not Mission Critical - but for extra bonus points: 

• Experience working in a global organisation with cross-market fundraising responsibilities

• Familiarity with CRM best practice, particularly Salesforce, in a fundraising or campaign context

GOOD CAUSE:
Working for Movember, you’ll help turn ideas (and moustaches) into millions for men’s health. Every bit we raise changes the face of men’s health by funding research, improving treatments, and supporting programs that help save lives. 

We’re even shaping government policies on men’s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men’s health benefits not just men, but all the communities they serve.

GOOD VIBES:
We love weekends. That’s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub.

Come the hairy season, the energy cranks up. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best.

GOOD CREW:

Spoiler alert: we’re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it’s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo.

Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Do you want to DO GOOD?
If so, we’d love to hear from you.

Location: Home based in or within easy reach of London, with the expectation to travel in and around the London area
Salary: £36,000 – £42,000 FTE depending on experience
Hours: Full time, 37.5 hours per week (minimum 30 hours considered)
Contract: Fixed term contract – 12 months (maternity cover)

Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
We want to prevent kidney disease from becoming a public health emergency and find better treatments for kidney patients sooner.
This is an exciting opportunity for a philanthropy manager who is based in or within easy reach of London. The role offers the chance to build meaningful relationships with supporters, partners and stakeholders across the capital, so regular travel within London will be an important part of the role.

The Role

• Manage a portfolio of prospects and donors to build long lasting and highly engaged relationships
• Work closely with the head of philanthropy and the major appeals manager to play a key role in growing income from major donors over the next 3–5 years
• Build a pipeline of new and existing donors and secure five and six-figure gifts
• Manage mid to high value prospects and donors, building personal relationships through understanding donor motivations
• Deliver tailored funding proposals and communications, and create a bespoke donor journey with the aim of increasing giving and connection to the cause

Working Arrangements

• Although our office is based in Peterborough, no regular office attendance is required
• Staff usually come together in Peterborough twice a year for staff conferences
• Travel within London is considered part of the role's normal working arrangements and will not be reimbursed
• Travel to other locations outside London and Peterborough will be reimbursed in line with the expenses policy

If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

Closing date: Tuesday 14 July 2026. We may extend the closing date, however, please apply as soon as possible.

Telephone interviews will be held on Friday 17 July and in-person interviews will be held virtually on Wednesday 22 July 2026.

No agencies please.

You may have experience in the following: Philanthropy Manager, Major Gifts Manager, Major Donor Manager, Fundraising Manager, Individual Giving Manager, Relationship Fundraising Manager, Corporate Partnerships Manager, High Value Fundraising Manager, Donor Development Manager, Senior Fundraising Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

 

 

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Teesside Magistrates Court in Middlesbrough. You will play a vital role in supporting our volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is permanent working 32.5 hours per week.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will:

• Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
• Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
• Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
• Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
• Manage rotas, resource planning, and service coverage across the court cluster.
• Promote excellent communication across teams, facilitating team meetings and sharing learning.
• Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
• Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
• Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.

You will have:

• Strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
• Experience delivering services in demanding environments with a focus on customer experience and service excellence.
• Experience providing guidance, support, or crisis management to staff or service users.
• Strong communication, negotiation, and advisory skills, both written and verbal.
• The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
• Experience gathering, analysing, and reporting information from multiple sources.
• Sound IT skills, including the use of Microsoft Office and case management systems.
• Commitment to safeguarding, equality, diversity, and inclusive practice.
• Strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.

Additional Information

• The role may involve exposure to emotionally demanding situations and requires resilience.
• Travel across the Court cluster may be required.
• Occasional evening or weekend work may be necessary.
• An Enhanced DBS check will be required.

About the Witness Service 

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense.  Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.  The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. 

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Salary: £34,000 - £38,000 (pro rata to, £20,400 to £22,800) per annum

About the Role

You will join a newly established Advocacy and Advice Service supporting children, young people and their families to navigate education, health and benefits systems.

Families often face unclear pathways, complex processes and inconsistent information.  Your role is to bring clarity, structure and confidence at key moments.

Working in a strengths-based and relational way, you will help families understand their rights, prepare for key decisions and access the support they need.

This is a non-statutory role.  You will not replace legal or statutory services, but you will ensure families are informed, prepared and able to engage effectively.

You will work as part of a multi-disciplinary team, contributing to a joined-up, whole-family approach across Children & Family Services.

Who will thrive in this role

At Norwood, we believe everyone deserves the opportunity to live their best possible life.  This role would best suit someone who combines relevant professional experience with lived experience, bringing both insight and empathy to support neurodiverse children, young people and their families.

You may have experience working in advocacy, advice, education, health or social care, and understand the challenges individuals and families can face when navigating complex systems.  You will have a good understanding of SEND processes, including Education, Health and Care Plan (EHCP) pathways, and be familiar with disability related benefits such as Disability Living Allowance (DLA), Personal Independence Payment (PIP) and Carer's Allowance.

Most importantly, you will be committed to empowering people, championing inclusion and helping families access the advice, support and opportunities they need to achieve the best possible outcomes.

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK.  We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

At Norwood, you will make a real difference every day.  You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.

We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your day to day

You will:

• Work directly with families to understand their situation, priorities and goals,
• Support navigation of SEND pathways, including SEN Support and EHCP processes,
• Help families prepare for meetings with schools, local authorities and professionals,
• Provide guidance on benefits such as DLA, PIP and Carer’s Allowance,
• Explain complex systems clearly and practically,
• Support families to gather evidence and take next steps with confidence,
• Maintain accurate case records and manage timelines effectively,
• Work closely with colleagues across social work, therapy and family support,
• Build strong relationships with external partners including schools and local authorities.

Qualifications, Training and Experience

You will bring:

• Experience working with children, young people or families in an advocacy, advice, education, health or social care setting
• Experience supporting individuals to navigate complex systems
• Knowledge of SEND processes, including EHCP pathways
• Understanding of disability-related benefits such as DLA, PIP or Carer’s Allowance
• Strong communication skills, with the ability to explain complex information clearly
• Strong organisation and case management skills
• A values-led approach, with the ability to build trust and empower others

It would strengthen your application if you have:

• Experience supporting EHCP applications, reviews or mediation
• Training in SEND law, welfare rights or advocacy
• Experience within advice or advocacy services
• Understanding of health pathways and therapy services

Reward and Benefits

We believe great support starts with great staff. We offer:

• Fully funded induction and ongoing training
• 21 days annual leave plus 8 Bank Holidays + Jewish Festival & Holy Days (pro rata for part time)
• Enhanced parental pay
• Employee Assistance Programme
• Health cash plan covering dental, optical and therapy treatments, plus virtual GP access via My Medicash
• Blue Light Card access
• Cycle to Work scheme
• £300 refer-a-friend bonus
• Career development pathway
• Free on-site parking
• A supportive, experienced team and management culture

Ely Foodbank is seeking a Foodbank Operations Manager to play a key role in the day to day leadership and development of our services across East Cambridgeshire and Fenland. This is a varied and rewarding role where no two days are the same. You will work closely with volunteers, referral partners, community organisations, and the wider team to ensure people facing hardship receive a welcoming, professional, and effective service.

As a growing organisation, we are looking for someone who combines excellent organisational skills with a practical and solutions focused approach. You will be comfortable managing multiple priorities, building productive partnerships, supporting volunteers, and using systems and technology to improve the way we work. Whether your experience comes from the charity sector, public services, community organisations, or another operational environment, we are looking for someone who can bring energy, initiative, and strong operational leadership to the role.

This is an opportunity to make a genuine difference in your local community while helping shape and strengthen an organisation that supports thousands of people each year.

Our next Finance Manager will take a lead role in all aspects of bookkeeping, accounting, reporting and payroll for a busy ~£1.8M turnover charity with over 50 staff. The role is based in Willesden, NW10 with some hybrid working after probation.

To apply, Click 'Apply Now' and download the Application Form and Job Pack and follow the instructions. We do not accept CVs.

Job Description

Book-keeping:

·Overseeing a system using hard-copy files and Quickbooks Online

·Maintaining and reconciling bank accounts and credit cards

·Raising purchase orders

·Raising invoices and processing income

·Aged debtor management

·Apportioning overheads and central costs to projects

·Managing restricted funds

·Making payments online and occasional bank deposits

Payroll and staffing:

·Maintaining a system recording all aspects of staffing that impact payroll of a team around 50 people, including

• New starters, leavers and role changes
• Probation ending
• Sick pay
• Parental leave, carers leave etc
• Timesheets and accrued holiday for ‘As & When’ staff
• Staff loans

·Collaborating with an external payroll provider to ensure they have accurate and timely information

·Pension plan maintenance

·Health plan maintenance

·Making monthly salary payments

·HMRC payments

·Responding to ad-hoc queries around pay and benefits

Reporting:

·Monthly management accounts for Executive Director

• Profit & Loss
• Budget vs Actual
• Cashflow

·Bi-monthly reports for Trustee Board

• Budget vs Actual
• Written report explaining variance and anticipated changes

Budgeting:

·With Executive Director preparing a draft annual budget for presentation to and consideration by Trustee Board

·Presenting the agreed budget to Senior Staff, encouraging transparency and ownership for the financial performance of their areas of work

·Supporting with or leading on budget creation for funding bids

·Monitoring performance against budget closely, and liaising with senior staff when necessary

·With Office Manager supporting the process of tight budget control over expenditure such as utilities, building maintenance and training

Audit:

·Completing pre-audit checklist and information submission

·Ensuring online systems are up to date and ready for external auditor review

·Hosting Auditor in office and answering queries

Other:

·Contributing to strategy and business planning, ensuring that the financial position of the charity is considered and prioritised when planning for change

·Supporting the Company Secretary with Companies House and Charity Commission filings and reporting

·Supporting colleagues with the delivery of services in the building and activity participants in any way required

·We are proud to be a point of contact for people with a range of needs locally, so all staff contribute to answering phones, responding to queries and meeting visitors

·Any other tasks and duties as reasonably required in the role

MERSEYSIDE YOUTH ASSOCIATION LTD

Is seeking to recruit the following:

Youth Hub Co-ordinator

Hours:

35 per week

(May Include Evening and Weekend Work)

Salary: £33,688 p.a. - MYA Grade 6 Pt. 24

Fixed Term Funded to 31st May 2027

Help Young People Build Brighter Futures – Join MYA as our Youth Hub Co-ordinator

Youth unemployment continues to impact too many young people across Liverpool and Knowsley, leaving them disconnected from opportunities and unsure about their future. We're looking for an experienced and passionate Youth Hub Co-ordinator to lead our Youth Employment Hubs and help change that.

You'll lead a dedicated team, build strong partnerships with employers and local agencies, and ensure young people facing complex barriers can access the support, skills and opportunities they need to thrive.

This is your chance to make a lasting difference, helping young people gain confidence, move into employment, training or education, and create brighter futures for themselves and their communities.

If you're a values-driven leader who believes every young person deserves the opportunity to succeed, we'd love to hear from you. Apply today and be part of making real change happen. 

The successful candidate must hold a relevant qualification to at least Level 4 or above

Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children. 

The above post will be subject to Enhanced Disclosure,

If you are interested in the post please visit our website and complete the online application.

Please note, CV’s will not be accepted and should not be part of your supporting information.

Closing Date for Completed Applications:  Midnight Wednesday 15th July 2026

Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment