Programme quality manager jobs

As Communications Manager, you will play a central role in shaping how London Youth engages with the audiences that matter most. Sitting within the Fundraising and Communications Directorate, you will lead the day-to-day delivery of London Youth's digital communications, ensuring our work, impact and voice reach young people, members, funders, partners and policymakers in compelling and meaningful ways. 

You will oversee London Youth's key digital channels, including social media, our website and newsletter marketing, ensuring they are engaging accessible and aligned with organisational priorities. Through strong editorial judgement, a creative mindset, and a clear understanding of our audiences, you will translate programmes, policy work and youth activities into clear, engaging communications that inspire action and strengthen London Youth's profile and influence. 

Working closely with colleagues across programmes, membership, policy, fundraising and our outdoor centres, you will help ensure the outcomes and impact of London Youth's work are effectively communicated throughout the year. You will support colleagues to plan and deliver communications activities that strengthen engagement with our network, build awareness of the youth sector, and support fundraising and partnership objectives. 

As a key brand guardian for the organisation, you will help embed London Youth's visual identity and tone of voice across the organisation and our network. Through guidance, training and collaboration, you will equip colleagues with the tools and confidence to communicate consistently and effectively on behalf of London Youth. 

You will also play a leading role in developing and improving London Youth's digital presence. By analysing performance and staying abreast of emerging digital trends, you will recommend new approaches to content, campaigns, and audience engagement that enhance the reach and effectiveness of our communications. 

Alongside demonstrating the value and impact of youth work in London, your work will help ensure London Youth remains a trusted, visible, and compelling voice for young people and the youth organisations that support them.

What you will be doing 

• Manage the planning and delivery of London Youth's day-to-day communications activity across our owned digital channels, including our social media platforms, website and newsletter communications to ensure they remain engaging and aligned with our priorities. 
• Support the development and delivery of London Youth's organisational communications strategy, helping to plan and coordinate communications activity across the year - managing the organisation's communications calendar to ensure key programmes, campaigns, policy activity and partnerships are effectively communicated to the right audiences. 
• Create and commission engaging digital content across formatsC, including social media assets, photography, blogs, video and web content. Through thoughtful editorial planning, you will identify opportunities to showcase the voices of young people, showcase our members' work, and demonstrate the impact of London Youth's programmes and partnerships. 
• Manage and development London Youth's website, working with colleagues to ensure content remains accurate, accessible, aligned with our priorities, and inspires action. You will oversee improvements to the website's structure, user experience and performance, working with external agencies to maintain and develop the platform. 
• Own our newsletter marketing and audience engagement activity, working collaboratively with colleagues to develop targeted communications that build and maintain strong relationships with members, supporters, partners and other stakeholders. 
• Be a brand guardian for London Youth to help ensure consistent, high-quality application of our visual and verbal identity, providing guidance and training to colleagues across the organisation, including our outdoor learning centres, helping our team communicate effectively and confidently while maintaining brand consistency. 
• Build and manage productive relationships with creative freelancers, agencies and digital partners to deliver high-quality content and campaigns. You will help identify when external expertise is needed to ensure our partnerships deliver value and impact. 
• Monitor and analyse the performance of our communications activity across digital channels, using data and insights to inform ongoing improvements, and identify opportunities to strengthen audience engagement and refine our approach to content and campaigns. 
• Support the delivery of communications activity linked to key organisational priorities, events and campaigns. Working collaboratively with colleagues across programmes, membership, fundraising and policy, you will also help identify opportunities for young people and members to contribute to and shape our communications. 
• Contribute to key organisational publications and projects, including our annual impact reporting and flagship events such as our AGM and London Youth Awards, ensuring communications activity helps strengthen London Youth's profile and engagement with key audiences. 

What you bring to the role 

Knowledge and Experience

• Proven experience managing digital communications channels, including social media platforms, websites and newsletter marketing. 
• Experience developing, designing and delivering engaging digital content and campaigns that reach and resonate with diverse audiences. 
• Experience producing high-quality written content across formats, including social media, blogs, newsletters and websites. 
• Deep understanding of digital communications trends, audience engagement and best practice across social and web platforms. 
• Experience managing website content and structure, ideally using content management systems such as WordPress.
• Experience analysing communications performance and using insights to improve reach, engagement and impact. 
• Experience working collaboratively across teams to translate organisational priorities, programmes or policy work into engaging communications. 
• Experience working with external agencies, creative freelancers or digital partners to deliver communications projects alongside in-house creative projects. 
• Experience supporting or embedding organisational brand guidelines and communications standards.
• Experience producing high-quality digital and print assets and templates using tools such as Adobe Creative Suite, Canva, and Adobe Express. 
• Experience working in the charity, youth or voluntary sector, or an understanding of mission-led organisations. 

Attributes and Behaviours 

• Excellent written and verbal communication skills, with the ability to communicate clearly and engagingly for different audiences. 
• Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines. 
• Confident building collaborative working relationships with colleagues, partners and external stakeholders. 
• Sound editorial judgement and attention to detail. 
• Ability to work on your own initiative and as part of a team in a fast-moving environment. 
• Curiosity about digital trends and attention to detail. 
• Commitment to ensuring young people's voices are reflected authentically. 
• Commitment to strengthening London's youth sector and the organisations that support young people. 
• Willingness to work occasional evenings and weekends when required. 
• Understanding and supporting the vision, mission and aims of London Youth. 

Demonstrate living our values of being: 

• Ambitious 
• Collaborative 
• Inclusive 
• Accountable 

Why work at London Youth

• Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). If you work part-time, your holiday allowance will be proportional based on
  your working hours.
• Employer 4% pension contribution.
• Additional leave granted to support voluntary activity.
• Free Health Care Cash Plan.
• Free access for you and your family to the Employee Assistance Programme.
• Free access to the 'Headspace' app for you and your family. 
• Free access to the Charity Mentoring Network, as a mentor or mentee.
• Flexible working opportunities considered.
• You will be working with a fantastic team of passionate colleagues across London Youth.
• You will be making a difference to the lives of young people.

About us

Refugee and Migrant Justice (RMJ) is one of the UK’s largest charities providing immigration and asylum advice, dedicated to supporting refugees, asylum seekers, and vulnerable migrants to access justice and rebuild their lives.

As an IAA Level 3 accredited organisation, we represent clients at every stage of the immigration and asylum process, including appeals up to the Upper Tribunal of the Immigration and Asylum Chamber. Our work also extends beyond legal advice: we support individuals facing destitution to access housing, financial assistance, and other essential services to which they are entitled.

At RMJ, we are not only committed to delivering high-quality legal support—we are also working to change the system. Our team actively campaigns for a fairer and more humane immigration system. This means our caseworkers have opportunities to contribute to strategic litigation, policy engagement, and wider advocacy work that drives meaningful change.

We are proud to have recently been recognised as a Great Place to Work, reflecting our commitment to building a positive, inclusive, and supportive workplace where our staff can thrive while making a real difference.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RMJ.

We guarantee an interview to refugees, stateless people and others with lived experience of forced migration, as long as they meet at least 50% of the essential criteria.

Role Overview:

This is a new and pivotal role at RMJ, created to build our individual giving programme from the ground up. You’ll take a small but committed base of supporter donors and grow it into a thriving, sustainable income stream. If you enjoy working in a small, collaborative team within a fast-moving organisation that’s ready to scale its impact, this role offers the chance to shape something truly meaningful.

As our Individual Giving Fundraiser, you will lead on digital and direct marketing appeals, engagement campaigns, and supporter journeys that inspire people to take action  - whether that’s making a gift, leaving a legacy, taking on a fundraising challenge, or becoming a long-term advocate for our work.

We’re looking for someone with at least three years’ fundraising experience within a campaigning organisation, charity, membership body, or political party. You’ll bring the creativity and drive needed to start a programme almost from scratch, alongside practical experience delivering fundraising across both digital and print channels. You’ll know how to engage different audiences, motivate them to give, and build strong relationships over time.

You’ll also be someone who loves working with data - using it to understand donor behaviour, analyse performance, spot trends, and make smart, evidence-based decisions. By combining data, strong storytelling, and supporter insight, you’ll help us deepen donor engagement and increase income to fuel RMJ’s mission.

For further information and application process, please refer to the job description.

Legacy Stewardship Manager
Home based, remote working 
£38,000 - £40,000 pa plus excellent benefits
35 hours per week

The Legacy Stewardship Manager will plan and deliver RNID’s legacy stewardship programme to bring about growth in future legacy income.  It will be responsible for planning and creating high quality legacy communications and experiences which make supporters feel inspired and valued so that we convert and retain them over the long-term.

It will use a combination of relationship fundraising techniques and mass fundraising activities. In person events will play a pivotal role, as well as communications and journeys across both digital and print channels.It will also support and enable colleagues to confidently engage in legacy fundraising activities.

This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID’s income.It is a new role, responsible for ensuring supporters are cultivated and stewarded to deepen their legacy support over the long-term.

This role is a new addition to the Legacy Fundraising Team of four, reporting into the Head of Legacies and working closely with the Legacy Marketing Manager and the Legacy Fundraising Officer. We are part of a fundraising team of 20. 

You’re an experienced legacy fundraiser with legacy marketing knowledge as well as strong supporter care and supporter relationship management skills. You’re able to deliver a busy and varied programme of operational activity. You’re comfortable working at a fast pace on multiple activities simultaneously.You’ve personally planned and delivered multiple in person events for legacy supporters.You’re organised and an excellent project manager, able to plan and manage activities at once to agreed deadlines and budgets. You work well collaborating with others and are able to influence internal stakeholders at all levels. You’re ready to apply your skills and experience to grow RNID’s legacy stewardship programme to its full potential. 

You will be responsible for: 

· Managing and deliveringa multifaceted legacy stewardship programme across digital and postal channels as well as in person activities.

· Personally managing a small portfolio of one to one supporter relationships 

· Planning and delivering a programme of in person legacy events

· Coordinating and delivering excellent quality legacy supporter care across RNID

· Project managing all activities and working closely with colleagues to create legacy stewardship communications, journeys and collateral. 

· Educating and training colleagues across RNID to confidently support legacy fundraising activities. 

· Monitoring and reporting on budget and non-financial performance of all stewardship activities

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 29 March 2026.
First interview Thursday 9 April, Second interview 16 and 17 April 2026.

Samaritans Training School - or STS for short - is our dedicated central training team who deliver high quality Samaritans training on behalf of branches and hubs. Our busy team delivers training to new and existing volunteers and staff members, throughout the year.​

We’re looking for an experienced Training School Manager to lead our STS function. You’ll oversee high-quality training delivery and facilitation, leading on quality assurance, continuous improvement and the ongoing development of training practice.​

As an experienced leader, you’ll manage and develop our high-performing STS team, striving to ensure excellence in our training provision. You’ll also be responsible for rota management and scheduling of training courses, balancing organisational priorities along with the performance and wellbeing of your team.​

You’ll work closely with stakeholders across the organisation, including staff and volunteers, through building strong working relationships. You’ll work to understand training and development needs, ensuing joined up learning design and delivery.​

If you’re a strong leader with clear and positive communication skills, an aptitude for problem solving and experience in the operational delivery of training, this may be the role for you.​

Contract terms:

• £47,000 - £51,000 per annum, plus benefits
• Permanent
• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
• Homebased contract
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
• This role requires regular out of hours working to oversee evening training delivery. Travel to our office in Ewell (Surrey) for in-person meetings is also required.

​

​What you'll do:

• Lead the operational delivery of the Samaritans Training School, ensuring a high-quality virtual training provision
• Set and uphold standards of training delivery and facilitation across the Samaritans Training School
• Manage a high-preforming training team
• Support, coach and develop trainers to address skills gaps and drive continuous improvement
• Schedule training courses balancing trainer availability and resource
• Monitor and quality assess service delivery of training courses, using performance data and insight
• Ensure training delivery is in line with best practice
• Build strong relationships with staff, volunteers and other stakeholders

​

What you’ll bring:

• ​Proven experience leading the operational delivery of learning or onboarding training programmes
• Experience of working and delivering virtual training
• Excellent interpersonal skills, with the ability to communicate effectively both verbally and in written form
• Ability to write clear and concise reports and presentations
• Ability to manage multiple systems
• Experience in building rotas and scheduling
• Experience in managing, leading and developing a high performing team
• Strong customer service and stakeholder management skills, with the ability to build strong working relationships
• A training or facilitation qualification (desirable)
• Experience working with or managing volunteers, or within the charity sector (desirable)​

Please see Job Description and Person Specification 

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV. 

Applications close: ​Sunday 12th April 2026.

​

At Samaritans, human connection is at the heart of everything we do.​

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.​

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Havant

Salary: £36,547 - £39,372

Hours per week: 37

Contract Type: Full Time/Permanent 

Reference Number: STOPDA847

Main Purpose and Scope of the Job:

Prepare compelling responses to grant applications, support the Business Development Director and wider leadership team with responses to complex tenders and high-value funding applications.

Ensure all policies, procedures and practice are reviewed in line with designated timescales and meet the quality assurance requirements of the national outcomes framework and service standards for VAWG, SafeLives, Women’s Aid NQS, RESPECT accreditation principles and any additional frameworks agreed by the CEO.

Lead, monitor and evaluate projects as designated by the Business Development Director e.g. project management of website redevelopment, collaborating with external contractors and our IT Manager to convey our organisational vision.

Support operational activities which inform whole-organisation improvement e.g. gather and analyse staff survey feedback data, possess a natural curiosity for data analysis and identification of trends which draw meaningful conclusions from qualitative and quantitative data.

Manage (and delegate where appropriate) and quality assure all subject access requests, complaints and data queries in line with Data Protection and GDPR legislation, working with, and supported by the Business Development Director (DPO) on complex cases.

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

Team: Legacies & In Memory

Location: Remotely, UK

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £44,400.69 per annum

Contract: Fixed term for 12 months

Cats Protection are the UK’s largest cat welfare charity, and we’re seeking an ambitious, knowledgeable and compassionate individual to lead our successful legacy and in memory fundraising programme

Will you join us and make life better for cats?

Responsibilities of our Regional Legacy & In-Memory Manager:

• Our Regional Legacy & In Memory Manager leads the development and delivery of our regional Legacy and In Memory fundraising programme, growing income, deepening supporter engagement and strengthening Cats Protection’s long-term sustainability and legacy income. 
• The successful candidate will work with the wider legacy and in memory teams on various projects, including designing and delivery targeted multi-channel marketing, delivering high-quality stewardship, and owning the reporting process for regional activity in these areas. They will also help to define annual plans and manage budgets and KPIs, in order to grow the volume and value of supporters leaving a legacy or giving in memory at a local level.

About the Legacy and In Memory department:

• The department sits within our Individual Giving and Legacies business area of the Marketing & Income Generation Directorate
• There are four broad areas of expertise and delivery within the department – legacy marketing, legacy administration, in memory fundraising, and local legacy and in memory giving – with 16 individuals making up the teams.
• The teams are responsible for fundraising programmes that cover traditional legacy giving, Free Wills, our Cat Guardians service and In Memory giving for both people and cats.

What we’re looking for in our Regional Legacy & In-Memory Manager:

• Significant experience in a legacy and/or In Memory fundraising role
• Experience of delivering fundraising activity in a local/regional environment

• Management of income and expenditure budgets 
• Considerable experience of commissioning and managing external agencies and consultants
• Comfortable reporting and presenting to colleagues, senior management and external agencies 
• Familiar with CARE NG or similar CRM system 
• Experience of utilising in depth data analysis and segmentation for marketing purposes 
• Experience of line managing and developing diverse teams 
• Experience of working in a volunteer focused Charity

What we can offer you:

• Range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 29th March 2026

Virtual interview date: 7th or 8th April 2026

Applications may close before the deadline, so please apply early to avoid disappointment.

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 6 April 2026

Assessment Day: Monday 13 April 2026 at NSC

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• Experience developing processes which are targeted at both internal and external audiences
• Experience of managing or supervising a large team
• Experience of leading projects manging change with various stakeholders

Desirable

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• A strong understanding of the voluntary and community sector, ideally within the youth sector
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience of empowering a team to deliver a first-class customer service
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Job Title: Programme Quality Coordinator – Connect To Work
Salary: £32,283 – £34,815 per annum
Hours: Full Time – 37 hours per week
Location: Based in the North East Combined Authority Region – 1 x Newcastle & 1 x North Tyneside

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

As our Programme Quality Coordinator, you’ll be at the heart of maintaining and enhancing the high-quality, high‑fidelity delivery of IPS (Individual Placement and Support) across our programme partners. Your work will ensure that Employment Specialists and delivery teams are fully supported to achieve life-changing results for participants.

About you

We are seeking a motivated professional who can uphold high standards of quality and collaboration across a complex programme environment.

The ideal candidate will demonstrate:

• Strong understanding of quality assurance and programme standards.
• Ability to build effective relationships with health and community partners.
• Confident in analysing performance data and supporting improvement.
• Highly organised, with the ability to manage multiple priorities.
• Committed to participant‑centred practice and safeguarding standards.

Closing date: Midnight on Thursday 9th April 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Candidates may also be searching for similar roles such as: Quality Assurance, Programme Delivery, Compliance Coordinator, Information Management, Programme Improvement, Governance Coordinator or Programme Integration.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

You’ll be key to providing a high-quality administrative and procedural support service for the Institute’s quality assurance and enhancement processes, ensuring accurate record-keeping, effective committee servicing, and timely coordination of regulatory and professional bodies documentation. This role underpins institutional resilience by maintaining continuity of quality operations. 

The Charity Delivery Lead will drive the success of key charity and community programs and charity initiatives across our 13 venues. Line managing staff in a matrix model, you will provide operational guidance, a delivery framework, and expert advice to ensure that each program is successfully implemented and achieves its objectives. You will collaborate closely with the General Manager of each venue, ensuring the alignment of charity initiatives with broader venue goals.

Key Responsibilities

Program Delivery Support
Provide expert advice and practical frameworks to Charity Officers as they deliver and facilitate key programs such as Fun, Food & Golf, Community Cafes, and This Girl Can. Ensure each program aligns with the charity’s mission and goals.

Program Coordination & Monitoring
Ensure that programs are delivered efficiently, consistently, and to a high standard across all venues. Support Charity Officers in tracking program outcomes and assessing impact, making adjustments as needed.

Training & Development
Provide training, resources, and support to Charity Officers to ensure they have the knowledge and tools necessary to deliver high-quality community programs. Share best practices and foster a culture of continuous improvement.

Framework & Process Development:
Develop and implement operational frameworks, guidelines, and processes for program delivery, ensuring consistency across all 13 venues. Provide ongoing feedback and recommendations to improve program quality and participant satisfaction and outcomes.

Reporting & Communication:
Report regularly to the Chief People Officer on program performance, challenges, and successes. Prepare reports and presentations for stakeholders (including Trustees), demonstrating the impact of charity programs and their alignment with the overall strategy.

Collaborative Working:
Work closely with the marketing and communications team to promote charity programs across different channels, including social media, local events, and the charity’s website. Help raise awareness of the charity’s work and encourage broader community participation.

Safeguarding and Wellbeing
Ensure that all programs adhere to safeguarding guidelines, especially for vulnerable groups such as those impacted by dementia and children. Promote a safe and inclusive environment for all participants.

Person Specification

Key Skills and Experience:

• Proven experience (3+ years) in community program delivery, charity work, or sports-related initiatives, with a focus on social impact and inclusivity.
• Strong knowledge of program design and delivery, particularly in sports, health, and community development.
• Excellent communication and relationship-building skills, with the ability to engage diverse communities, local venues, and external stakeholders.
• Experience supporting and mentoring teams, even without direct line management responsibilities.
• Ability to create and implement structured frameworks and processes to improve program delivery and achieve outcomes.
• A genuine passion for using golf/ sport as a tool to improve lives and create positive change within communities.
• Strong organisational and time-management skills, with the ability to manage multiple initiatives across multiple venues.
• An understanding of safeguarding and wellbeing guidelines and practises, particularly in working with vulnerable groups having performed the role of Welfare Officer, Designated Safeguarding Lead or equivalent.

Desirable

• Familiarity with programs related to dementia care, women and girls' sports participation, or community wellness.
• Knowledge of fundraising, grant applications, or sponsorship in the charity sector.
• Experience in working with or within community-based organisations.
• A relevant qualification in community development, sports management, or a related field is advantageous but not essential.

Salary: £52,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings.

Contractually this role is London-based.

Contract: Permanent.  Full time role - 35 hours per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Healthcare plan
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 10:00am on Sunday 29 March 2026.

Job Information:

The Role

This is an exciting time to join Hospice UK!  We are growing significantly as a charity and our brand awareness and profile has never been higher. 

You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home.

As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You’ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years. 

You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You’ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity.

You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant.

The Team

We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes!

At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers.

About You

You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You’ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail. 

You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management.

More information is available in the candidate information pack, which is available on our website to download.

Operation Smile is an international medical charity specialising in cleft surgery and care for babies, children and adults. Since 1982, the organisation has transformed lives through safe surgery and comprehensive cleft care, while strengthening local health systems through training, education and partnerships

Operating in more than 30 countries, Operation Smile raises around $100m globally each year. Operation Smile UK plays a vital role within this international network as a fundraising office, working closely with Operation Smile Inc. to fund programmes and support medical volunteers delivering care around the world.

The organisation is entering an exciting phase of development through its Operation 100 strategy, which focuses on strengthening surgical systems by supporting district hospitals closer to the communities they serve. This approach creates compelling opportunities for philanthropy, enabling donors to support highly tangible, life-changing interventions while helping build sustainable surgical capacity in low-resource settings.

Operation Smile UK has a strong individual giving programme and well-established relationships with corporate partners, trusts and institutional donors. Major donor fundraising, however, is still developing, presenting significant untapped potential and an exciting opportunity to help build a structured and sustainable philanthropy programme.

Operation Smile UK is now seeking a Philanthropy Manager to help grow major donor fundraising, building new philanthropic relationships and expanding support from HNWIs.

As Philanthropy Manager, you will:

• Develop and implement Operation Smile UK’s major donor strategy alongside the Director of Partnerships
• Identify and cultivate new major donor prospects through research, networking (internally and externally) and peer-to-peer introductions through supporters and board members
• Steward a small but warm portfolio of existing donors while focusing primarily on developing new prospects, delivering full lifecycle stewardship from cultivation through to long-term relationship management
• Develop compelling restricted funding propositions aligned with programmes, including geographically or thematically focused projects
• Lead cultivation activity including donor meetings, proposals, events and programme visits
• Represent Operation Smile UK confidently with major donors, prospects and senior stakeholders
• Contribute to the continued development of philanthropy fundraising within the wider Partnerships team
• Occasionally travel internationally to visit programmes and accompany donors, providing first-hand insight into Operation Smile’s impact

Essential skills and experience:

• Experience in major donor fundraising with a track record of securing five-figure+ gifts from HNWIs
• Experience managing the full lifecycle of major donor fundraising, from prospecting and cultivation through to solicitation and stewardship
• Strong prospect research and pipeline development skills, including identifying and developing new donor relationships from cold
• Experience and confidence in building rapport and trust with prospective major donors
• Experience engaging trustees, senior volunteers and colleagues in fundraising and leveraging networks for peer-to-peer introductions
• Confidence and credibility when representing an organisation to HNWIs and senior stakeholders
• Strong relationship-building and influencing skills, with the ability to champion major donor fundraising in a collaborative and thoughtful way across the organisation
• A proactive, self-starting approach and the ability to identify and develop opportunities within a growing fundraising programme

Desirable:

• Experience in international development or global health fundraising
• Experience helping to develop a major donor programme from a low base or early stage

We are open to receiving applications from early career major donor fundraisers for this role. The role offers an opportunity to work alongside an experienced Director of Partnerships who has previously built major donor programmes and is committed to supporting the successful candidate through coaching and mentoring.

Employee benefits include:

• 25 days annual leave, excluding bank holidays, with 1-day additional holiday each year to a maximum of 30 days annual leave
• 6.1% employer pension contribution
• Enhanced maternity package (min. 24 months service)
• Employee Assistance Programme

Operation Smile UK are dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

Operation Smile UK are a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

Are you an experienced and committed Project Manager? Have you worked in programme delivery for young people in schools or youth settings? Can you communicate confidently to a wide audience and range of stakeholders?

We are seeking a full-time Project Manager to support delivery of our new programme, Reading Reboot, funded by the Charlotte Aitken Trust, and to support the SLA to grow its reach and impact. Reading Reboot is being developed to address the reading crisis and restore a love of reading for young people in Year 8, in communities facing the greatest disadvantage. This is an opportunity to lead a flagship national programme with the potential to shape future investment in school libraries, in a supportive, mission-driven team culture within a small but influential charity. 

The Reading Reboot programme will establish librarian-led social book clubs in over 100 under-funded secondary school libraries across the UK and reach more than 6,000 young people directly, alongside librarians, senior leaders and wider school communities. Reading Reboot places school librarians at the heart of delivery, combining new book stock, inspiring author engagement, appealing library spaces, and a robust evaluation to evidence impact and inform future national roll-out.   

The Project Manager will lead on development and delivery, working closely with the CEO, a Project Board and external evaluation team to ensure the programme meets its objectives on time, within budget and to a high quality. They will recruit and coordinate schools and librarians, work with partners and funders, and ensure that learning and impact are captured and shared across the sector. Building strong relationships with all stakeholders, the Project Manager will be the main point of contact for the programme and will support the CEO and Project Board with timely updates, papers and participation in meetings. Successful candidates will have extensive and demonstrable experience of project management in schools or youth settings. Experience of training development and delivery will be an advantage.

The salary for this position is £30,000 per year for 37 hours per week on a one year contract, with potential for extension. Find out more about this role and how to apply by downloading the job application pack.

Application deadline: Thursday 26th March, 5pm

Interviews will take place online the week commencing 7th April 2026.

Applications without a covering letter will not be considered. No agencies please. Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

Youth Programmes Officer – Oxfordshire & Wiltshire 

SALARY: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE

LOCATION: Homebased with travel within Oxfordshire & Wiltshire (mainly Swindon, Carterton, Didcot) 

HOURS: 30hrs a week, working term time only (39 weeks/year). The hours and days of coverage may be negotiable for the right candidate and experience. 

CONTRACT: Permanent

Ideal opportunity if you enjoy working with young people and want to help them be the best they can be. 

Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high. 

Are you looking to join an exciting organisation that’s truly making a difference?

The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in the Oxfordshire & Wiltshire. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Oxfordshire & Wiltshire. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.

The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Swindon, Carterton and Oxfordshire surrounding areas. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhanced family leave 

Download the Candidate Information Pack  

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form.

The closing date is Sunday 19th April at 23.30 hrs 

The two-step interview process to be held week commencing 27nd April 2026. 

Step 1 is a formal interview on Teams online on Monday 27th April 2026. 

Step 2 an in-person session delivery at one of our partner schools in Oxfordshire & Wiltshire, location to be confirmed. This will be on Wednesday 30th April 2026. 

Questions? 

Contact through our website. 

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.