Service support assistant jobs

For more than 30 years, War Child has been driven by a single goal: to ensure a safe future for every child affected by war. We work in some of the world’s most challenging contexts, reaching children as quickly as possible when conflict breaks out and remaining long after the cameras have gone. Through protection, education, community support and advocacy, we help children heal, learn and rebuild their lives. One child caught up in conflict is one too many, and we exist to make sure they are never forgotten.

We are now seeking an Interim Director of Finance & IT (maternity cover) to join our Leadership Group at a pivotal moment for the organisation. Reporting directly to our CEO, this role is about continuity, momentum and leadership. You will take responsibility for two critical functions and play a central role in shaping how War Child UK is funded, governed and enabled to deliver impact, both independently and as part of the wider War Child Alliance.

This is a role for someone who wants their expertise to matter. You will lead our finance and IT functions, ensuring our systems, processes and data provide the clarity and confidence needed to make bold, informed decisions. Your insight into income, cost and performance will directly influence how we invest, grow and maximise our fundraising potential.

Alongside this, you will play a key role in long-term financial planning and cross-Alliance collaboration, helping to build robust frameworks that support sustainable growth and accountability. Working with fellow directors, you will help steward the organisation as a whole, ensuring War Child UK remains resilient, ambitious and ready to meet the scale of the need we exist to address.

You will be a qualified accountant with significant strategic and operational experience. While prior international development experience is not essential, you will need to demonstrate the ability to build trusted relationships across cultures and geographies. Experience in a complex, fundraising-led organisation will be highly advantageous.

We are keen to hear from both experienced directors and senior leaders who are ready to step into their first executive role. If you are motivated by purpose, thrive in complex environments and want your leadership to create real change, we would love to hear from you.

Tall Roots is acting as an employment agency partner to War Child UK. For an informal conversation about the role, please contact Mark Crowley at Tall Roots.

Administrator

We are looking for an Administrator to join the team, providing proactive executive and administrative support to the Chief Executive.

This is a part-time role, offering hybrid working.

Position: Administrator

Location: Stonehouse Gloucestershire/Hybrid (Onsite parking available)

Hours: Part-time (18 hours, ideally over 3 – 4 days, with 4 hours per week working from home)

Salary: £24,404 pro rata (£11,872 per year actual)

Contract: Permanent

Closing Date: 23rd February at 9am. This job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters

Interviews: Will take place on a rolling basis, so apply early.

The Role

You will provide administrative support to the Chief Executive, including diary and inbox management, coordination of fundraising/reporting deadlines, preparation of reports and Board papers, and administrative and communications support for the Dad Matters programme.

About You

We’re looking for someone who has:

• Experience in administration or PA/EA support.
• Experience preparing reports, presentations, and meeting papers.
• Experience with event management platforms (e.g. Eventbrite).

You don’t need to meet every single requirement in the job description. What matters most is that you are highly organised, detail-focused, interested in the work of the charity, adaptable, willing to learn, and a strong team player.

If this sounds like you, then apply today!

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.

You may also have experience in areas such as Admin, Administrator, Administration, Admin Officer, Support Administrator, Administration Officer, CEO Admin, CEO Administrator, Clerical. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

ODI is seeking an exceptional Head of Global IT—a high‑calibre technology leader with high emotional intelligence, servant‑hearted authenticity, and a deep passion for strengthening the most persecuted Christians and praying for their connection with the global Church.

This individual will embody ODI’s ministry‑driven purpose, continually improving our operational effectiveness and safeguarding our security as we serve the persecuted Church. If you’re a mission‑aligned IT leader who thrives on building resilient systems that empower global ministry, this could be your next calling.

The primary responsibilities of the Head of Global IT are:

• Global IT team leadership and management (approximately 25 staff & contractors)
This includes business analysis, project and program management, solution design and selection, technical architecture, software development and maintenance, customer support, infrastructure, and cybersecurity.

• Alignment through influence
Build strong, trust‑based relationships with executives and functional leaders across fundraising and field operations, using influence, communication, and demonstrable value to drive voluntary alignment.

• AI and innovation
Champion the adoption of AI and automation (e.g., business analysis, software development, analytics, workflows, decision support) to improve program effectiveness, supporter engagement, and internal efficiency.
Promote the Enterprise Architecture, AI, and innovation processes to identify emerging technologies to help drive solutions that increase the value of IT support and services.

• Cybersecurity
Ensure effective cybersecurity posture globally, including policies, awareness, identity and access management, monitoring, incident response, and alignment with relevant standards and regulations.

• Global IT governance
This includes standards and policies that balance consistency with local flexibility, in close partnership with international leadership, fundraising bases, and field operational entities.
Lead and facilitate the creation of governing principles and a board to guide EA and AI decision‑making (e.g., foci, prioritization, value realization, allocation of roles and responsibilities) to enable the long‑term Ministry strategy.

• IT portfolio and program management
This relates to major technology initiatives, ensuring alignment with strategy, clear business cases, disciplined prioritization, and on‑time, on‑budget delivery.

• Infrastructure
Oversee Azure and Microsoft‑centric infrastructure, collaboration platforms (e.g., M365/Teams/SharePoint), and core business applications, ensuring reliability, scalability, and security for a 60+ country footprint.

• Networking
Provide oversight of vendors, partners, and outsourcing relationships to maximize quality, cost‑effectiveness, and mission fit.

Your Key Qualities

Open Doors believes that spiritual maturity, character, and behaviour are as important as competence. Therefore, the Head of Global IT is:

• A devoted follower of Jesus with a heart to strengthen persecuted Christians.
• Prayerful and able to take IT decisions founded on faith in God.
• Able to build strong relationships across national cultures.
• Able to empower others and intentionally develop future IT leaders.
• Prepared to make difficult decisions and have honest conversations with grace.
• Active in a local church that supports their vocation and provides spiritual support.
• Emotionally intelligent and aware of the impact of their leadership on people.
• Able to communicate complex topics in simple, compelling language for non‑technical leaders.
• Strong in integrity, stewardship, and accountability, recognizing the responsibility of managing donor‑funded resources.
• Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.
• Proven IT skills and experience in the areas of:
o Technology and architecture.
o Delivery and methods: proficiency in business analysis, requirements elicitation, and solution evaluation.
o Data, AI, and process improvement, including process mapping, optimization, and automation.

Summary

Since January 2023, there has been a regular pattern of worship on site in Church House Chapel and online prayer and worship offered by staff for staff based at Church House and in the NCIs as follows: 

• Weekly Wednesday Eucharist (said) at 12.30pm in Church HouseChapel; 
• Almost monthly'special' Eucharists with choir, congregationalsingingandsermon; 
• Daily online Morning Prayer, 8.45am; 
• Daily emails offering prayer; and, 
• Weekly Pause for Prayer email on Fridays. 

In order to ensure the sustainability of the on-site worship at Church House, the Chief Officers of the NCIs are looking for someone who can take on the role of Worship Coordinator. This role focuses on the on-site worship offering, though the Worship Coordinator will be helpful in offering support and collegiality to staff offering online worship and prayer.  

As Worship Coordinator you will take the lead in ensuring that there is always a weekly Eucharist, and bringing people together to provide a pattern of worship in Church House Chapel that reflects the diversity of staff at Church House.

MAIN DUTIES AND RESPONSIBILITIES

Interviews will be taking place on 2nd March 2026 between 12:30pm-15:30pm at Church House, Westminster

• A salary of £7,224.80 per annum (£36,124 FTE), plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 0.2 / 5 days (25 days FTE) annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Are you passionate about building meaningful relationships and making a real impact in the community?

We are looking to appoint a dynamic and innovative High Value Manager to help resource our mission and nurture excellent relationships with high value donors.

Key responsibilities: This pivotal role will work with our existing supporters and prospects to provide them with the best possible experience with The Salvation Army.

In addition, as a High Value Manager, you will be responsible for creating and implementing strategies for donors giving under £10,000, crafting personalised journeys that highlight the impact of their generosity and strengthen their connection to our mission.

To be successful in this role you will have:

• Good previous experience of successfully working in a fundraising role, with a demonstrable understanding of the supporter experience, and practical experience of developing and implementing effective supporter/client cultivation strategies to deliver sustained income.
• The ability to write effective communication materials to improve and enhance engagement with high-value supporters, helping them see the impact of their contributions.
• Strong relationship management skills, with the ability to develop and maintain mutually beneficial relations with high-value supporters.
• Good commercial awareness, with prospect research experience and the ability to engage with new/existing supporters to secure donations, whilst fully aligned with and demonstrating the behaviours and values of the organisation.
• Proven ability to lead improvements and develop new tools to enhance the High Value Donor supporter journey.

Join us and be part of a team making a real difference every day.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.

Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ.

Closing date: Tuesday 10th February 2026 at 9am.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK.

For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy

The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.

Leading national policy strategy

As Head of Policy you will work closely with the CEO to develop and execute a four-year influencing plan.  Together we’ll aim to shift local and national incentives on inclusion by 2030, which see the national trend of rising suspension and absence begin to fall. 

You will hold relationships with the Department for Education and Ofsted and advise on policy priorities ahead, such as:

• Widening the definition of inclusion beyond special needs, recognising the needs of those young people historically or currently interacting with social services

• Reducing perverse incentives for schools to alter their school roll through admissions and pupil exits

• Expectations for multi-academy trusts in capturing and analysing data on lost learning, including how it disproportionately affects different groups

• Improving local alternative provision eco-systems, to improve outcomes for young people

• National standards for inclusive school practice, at a universal and targeted level

• Professional development standards for school inclusion

Developing implementation expertise in the middle tier

In your first six months, you will advise on the internal development of a new programme for middle tier policy actors: multi-academy trust and local authority leaders.  You will support the Programme team in its design, to plan strategically for the recruitment of trusts and local authorities, and you will plan the research and influencing work which will seek to share their success nationally.

Building the evidence base

In your second six months, you will work with the CEO to build out our research function. Your influencing plan will include how The Difference can learn from the work across our multi-academy trust, local authority and internal AP pioneer partners over the next four years, to develop influential publications. Research work ahead will include publishing sector-facing publications of The Difference’s own research, carried out by our research lead and associates; alongside managing external contractors and internal colleagues to bid for and deliver aligned research disseminating our ideas.

Raising your voice

This is an exciting opportunity for someone committed to inclusive policy change. The Difference has always punched above our weight in national and sector press reach. In post,  you will publish blogs and comment pieces, disseminating our shared ideas.  You will be a prominent voice on inclusion.

The Difference is still a small and growing charity. This means that our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible, as the needs of the organisation evolve. If this sounds exciting rather than daunting, then this could be the role and team for you!

The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As Head of Policy and Public Affairs you will: 
 

Design and execute an impactful influencing plan 

• Design an influencing plan - Identify via horizon scanning opportunities to influence national policy using open policy windows, or by nudging/creating new ones. 

• Execute an influencing plan - Utilise own assets and assets across the organisation, including the Director team, to deliver against the influencing plan.

• Relationship building - Build highly credible and impactful relationships with a variety of stakeholders who hold power. This will include policy makers in national governments, local government officials, politicians, other third sector organisations and think tanks. 

• Leadership - Play a significant role internally and externally in communicating the organisation’s policy position, raising organisational and own brand.

Build policy capacity and credibility across the organisation

• Policy positions and solutions- Use the concepts, work and experience of The Difference’s programmes to develop new, and refine existing, national policy positions to shift incentives. 

• Thought leadership - Be the organisation’s education policy and political expert. 

• Generating income - Use own and team’s expertise and credibility to generate income via speaking engagements and consultancy to support the organisation’s financial sustainability. 

Person Specification

Essential – We are looking for someone with the following knowledge, experience and skills, though you may be stronger in some areas than others:
 

• Deep expertise in education policy, particularly on the topic of lost learning and the various policy and political debates, including areas of controversy, surrounding this policy topic. 

• Strategic thinker with a proven track record in identifying policy windows and designing activities that lead to meaningful national policy change. 

• Excellent relationship builder, who brings with them their own network of influential stakeholders and has a plan for building new relationships. Adept at navigating tricky situations and explaining complex, sometimes difficult, messages.

• Expert convener with a strong knowledge of the education sector, including which schools, trusts and local authorities are influential and experience in bringing a variety of perspectives together to generate consensus. 

• Persuasive and clear writing style for publication, including reports, press, blogs and ghost writing for members of the senior leadership team, often based on consensus positions, and designed to communicate key messages for impact. 

• Confidence and credibility in communicating nuanced messages in a contentious landscape, in writing, verbally and in public (e.g. on panels), to raise the profile of The Difference. 

• Strong project manager who can design systems and processes to keep self, team and other stakeholders on task and on time. Experience of designing programmes of work and monitoring their effectiveness. Flexible project management style that can adapt to a changing environment. Confidence in managing a variety of stakeholders and supporting them to deliver on time. 

Desired – You are more likely to be successful in your application if you have one or more of the following: 

• Familiarity with The Difference’s programmatic work, theory and practice. 

• Lived experience or insight into the school experiences of marginalised young people (e.g. those with experience of the care system, mental ill health, special educational needs, exclusion, and racism).

We know that some people, especially those from marginalised backgrounds, may hesitate to apply unless they meet every listed requirement. If this role excites you and you believe you could make a strong contribution, we warmly encourage you to apply. 

We actively welcome applications from people whose backgrounds are under-represented in the charity sector, including but not limited to: people from black, Asian and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, people with experience in the case system, non-graduates and first-in-family graduates.

Permanent

Location: The Children's Society Shop, Calverton, Notts

37 hours per week over Monday to Sunday

£25,760 per annum

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Free parking space at the shop

-Flexible working days depending on business needs

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Do you have retail experience and a flair for leadership? Are you a natural leader with a drive for results and a passion for making a difference?

We're looking for a confident and motivated Shop Manager to lead our team in our Calverton shop. This is a fantastic opportunity for the right person to engage with the local community, shape the shop's future, and drive up income to support young people.

You'll be responsible for managing an Assistant Shop Manager and a brilliant team of volunteers, working together to turn donated goods into meaningful support for young people. You'll lead and inspire existing volunteers, and attract, recruit and develop new ones to build a team that maximises the shop's potential.

If you have retail experience and enjoy connecting with people from all walks of life, this could be the perfect role for you. If you're also passionate about making a difference, we'd love to hear from you.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

We run over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

We look forward to receiving your application.

This vacancy closes at midnight on Friday 5th February 2026.

Interviews will be held on a date to be confirmed.

IN2

Location: Barnstaple - Little Bridge House
Job Type: Full time, 30 or 37 hours per week
Contract Type: Permanent
Salary: £25,017 - £27,700 per annum, FTE.
 
The Role
 
As a Fundraising and Product Sales Administrator, you’ll play a vital role in supporting our fundraising team and helping us achieve our targets. Reporting to the Senior Fundraising Administrator, you’ll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region.
 
What You Will Be Doing
 
• Providing prompt and accurate administrative support to the fundraising team
• Setting up and maintaining supporter records on Salesforce and processing event registrations
• Coordinating monthly visit days and supporting the smooth running of events
• Preparing and sending fundraising packs, posters, tickets, and other materials
• Updating CHSW and external websites with supporter events
• Responding to supporter enquiries and delivering excellent donor care
• Assisting with proactive donor engagement, including chasing pledges and converting enquiries
• Ensuring compliance with fundraising legislation and CHSW policies
 
The Successful Candidate
 
We’re looking for someone who is:
 
• Highly organised with strong attention to detail
• Experienced in administration within a busy environment
• Confident using Microsoft Office and databases (Salesforce experience is a bonus)
• A great communicator with excellent customer service skills
• Flexible and proactive, able to adapt to changing priorities
• Passionate about the work of CHSW and committed to our values
• Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required.
 
What we offer
 
We value our staff and offer an excellent working environment with an enthusiastic and committed team, benefits include:
 
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
 
Closing Date: 30/01/2026
Interview Date: 10/02/2026
 
How to Apply
 
Please apply by clicking on the link before the closing date of Friday 30th January.
Please note: We may close this vacancy early if sufficient suitable applications are received; therefore, we recommend you apply early
 
If you have any questions, please visit our website to find out more, or use our email to contact us and speak to one of our HR team today
 
CHSW Equality, Diversity and Inclusion Statement
 
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
 
Charity Registration Number 1003314
 
You may also have experience in the following: Fundraising Administrator, Fundraising Assistant, Charity Administrator, Donor Care Administrator, Fundraising Support Officer
Charity Fundraising Assistant, Events and Fundraising Administrator, Fundraising Coordinator, Supporter Care Administrator, Charity Events Administrator, Income Generation Administrator, Fundraising Operations Administrator, Charity Sales Administrator, Fundraising and Events Assistant
 
REF-225 955

Harris Hill is delighted to be working with Liverpool Zoe’s Place (LZP) to recruit its first Chief Executive Officer.

Zoe's Place was founded in Liverpool in 1995 as the first hospice in the UK specifically providing for the needs of babies and younger children. Liverpool Zoe’s Place (LZP) was established in December 2024 and took over full responsibility for the management of the hospice on May 1st 2025. In late 2024 the people of Liverpool, the North West, and even further afield helped us to raise more than £7,000,000 to secure the future of our hospice, and to build a state-of-the-art new facility in West Derby.

Our team of specialist nurses and healthcare assistants are supported by a wide range of other healthcare professionals to provide respite care, therapies and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families.

As Chief Executive, you will:

· Bring inspirational leadership to the LZP.

· Manage, plan and implement LZP’s strategy.

· Ensure the Hospice provides and promotes excellent clinical care.

If you are inspired and excited by what Liverpool Zoe’s Place does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: £75,000 - £80,000 p.a.

Contract: Permanent / Full-time

Location: Zoe's Place, Yew Tree Lane, West Derby, Liverpool, L12 9HH

How to apply:

Please review the Recruitment Pack for further information about Liverpool Zoe’s Place, the CEO position and for details on how to apply.

Closing date for applications: 9am, Friday 13th February 2026

Both Liverpool Zoe’s Place and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Are you passionate about building meaningful relationships and creating lasting impact through philanthropy? The University of Strathclyde is seeking a dynamic and experienced Donor Experience and Legacies Officer to lead stewardship and engagement for our major donors, scholarship supporters, and legacy pledgers.

This is a unique opportunity to shape donor journeys across multiple giving areas - from transformative scholarships and legacy gifts to major donations supporting research and teaching. You’ll work closely with inspiring students, academics, and colleagues across the University to deliver compelling donor communications, events, and impact reports that celebrate generosity and deepen engagement.

Brief Outline of Job:

To lead and deliver donor stewardship and engagement strategies for major gifts (donor gifts of £100k+), scholarships (UG and PG), and legacy giving. This includes creating compelling donor communications, managing cultivation events, and developing stewardship plans that support repeat giving and long-term relationships.

Major Gifts: Support the cultivation and stewardship of donors giving £100k–£1M+, including designing and delivering bespoke impact reports for major donors, organizing donor meetings, campus visits and events in collaboration with the Major Gifts team.

Scholarships: Support the development of and delivery of our scholarship fundraising strategy, including producing promotional materials and annual donor reports. Liaise with colleagues across the University to ensure effective scholarship delivery and reporting.

Legacy Giving: Lead the development of a new legacy stewardship strategy, including the introduction of a new giving circle for legacy pledgers, conducting face-to-face meetings with potential legacy donors and creating promotional content and opportunities.

Alumni Fund: Contributing to Giving Day and Alumni Fund Board activities. Support mass donor communications and stewardship initiatives.

Team Leadership: Line management of the Development Assistant and deputising for the Individual Giving Manager when required. 

If you’re a creative communicator, strategic thinker, and relationship builder with a flair for storytelling and donor cultivation, we’d love to hear from you.

Reports to: CEO, sits on Senior Management team with CEO and Head of Advice (HOA)

Responsible for: Finance officer and Executive Admin Assistant

Location: Hybrid (Remote based but with attendance required at key events and meetings in London).

Role Purpose
To lead on finance, governance and resources at SMT, providing senior insight on strategy and development. This role requires initiative, flexibility, a willingness to support colleagues across the organization, and strong organisational and communication skills,  including board reporting, leadership on finance reporting to the SMT and board with the ability to manage complex, detailed analysis. This role is well suited to someone aspiring to move into wider senior management; we place high value on ambition and a strong commitment to development within a high-performing organisation at Citizens Advice Lewisham.

Key Responsibilities
Finance Management: Manage income against expenditure with the CEO and HOA. Prepare management reports, budgets and forecasts, annual accounts and manage the audit and trustee annual report process. Provide strategic insight to the SMT on finance.

Governance and compliance: Manage the preparation of agendas, minutes, actions, board meetings, governance calendar and regulatory submissions, also ensuring that LSA obligations are met through scheduling review and approval by trustees on an annual basis.

Support systems Management: Oversee support to day-to-day operations, ensuring the team have the equipment and operating systems necessary to meet all obligations and objectives.

Management:  manage the Executive Assistant and Finance Officer.

Manage external contracts: Working with the CEO and HOA, ensure all contracts are fit for purpose and are good value for money and are delivering agreed outputs.

IT and phone systems: Manage the provision of IT services and our internal systems, building effective relationships with providers and ensuring continued and effective operations are available to the team.

SMT strategy: Providing strategic insight to the SMT on potential risks and opportunities for development across all areas of the role.

HR: Manage all HR functions including grievances, wellbeing, disciplinary, recruitment and onboarding. Working with the CEO to manage consultations with the union. Monitor and report to SMT and board on these areas.

Communication: Foster effective communication with colleagues and external stakeholders, ensuring clarity and collaboration and accountability.

Flexibility and Support: Demonstrate flexibility, ownership and collaboration to ensure smooth service delivery across the organisation.

Any other relevant administrative and support duties required to ensure the smooth running of the bureau.

Important Notice: Before you apply, please download and complete the application and diversity forms on our website. You will need to upload a completed application form and a diversity form to be considered for this role.

Job Title - Community Care Paralegal - Legal Practice Unit (Colchester)

Contract - Permanent

Hours - Part time, 28 hours per week (4 days - Ideally 3 full days and 2 half days) [Potential to increase to 5 days following training and gained experience]

Salary - £23,000 - £24,000 (pro rata and depending on experience)

Location - Colchester, CO3 3DA

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a second office in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation.Our Legal Practice Unit provides advice and representation primarily under legal aid contract.

Our Colchester office also houses The Child Law Advice Service which provides free legal information and advice on family and education law. The office is close to the town centre which enables close working with nearby agencies, and has easy access to two mainline train stations.

About the role

We are recruiting a paralegal to join CCLC’s friendly and committed Community Care team and work with a small but dedicated team of experienced solicitors.

This is an exciting opportunity for someone with a keen interest in upholding the rights of vulnerable children and young people who is seeking to progress their legal aid career in the charity sector. Our lawyers benefit from a good work-life balance and realistic financial and chargeable hour targets. We advise children and young people up to the age of 25, and families, on a wide range of community care and public law issues. After training, the role can be split between working from home/office-based with flexibility as to the balance between the two, dependent on team requirements.

Our community care team works closely with colleagues in the Immigration and Family teams, as well as with other organisations within the Coram group, including Coram Voice and the Migrant Children’s Project. The successful applicant will be able to demonstrate a passion and commitment to upholding the rights of vulnerable children and young people.

As well as conducting casework for individuals, our community care team undertakes strategic litigation for the wider benefit of children, young people and families, and is actively involved in policy issues impacting our client base.

Flexible working arrangements will be considered subject to operational needs.

For further information on CCLC please our website.

To apply for this role, please click on the 'apply now' button below to complete the application. Please note, we will be interviewing as applications come in so please apply as soon as possible. The closing date could be extended until we find the right candidate.

Closing Date: 2nd February 2026 at midnight

Interview Date: W/c 9th February 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Shop Manager

Job reference: REQ004613

Fixed term for 3 months with possibility of an extension.

Starting full-time salary £23,581.58 a year (£12.96 per hour).

Aylesbury, Bucks HP20 1SE

Make a real difference to the lives of disabled people

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

35 hours a week. Fixed-term contract for an initial period of three months, with the possibility of extension.

Scope's Aylesbury shop - 38 High Street, Aylesbury, HP20 1SE

As Temporary Shop Manager of Scope’s Aylesbury shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

· Work collaboratively with the Assistant Shop Manager

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.

To be successful in this role, you will :

· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

· Commercially aware and able to spot opportunities

· Be able to lead and support people

· Customer-focused, with a can-do attitude

· A team player with strong work ethic

· Accurate and detail-oriented

· IT literate and numeracy skills

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people. 

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families. 

Shop hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional Information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion

EDI is a priority at Scope.  We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.  

How to apply

Please visit our website via the link and apply online.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Tuesday 10 February 2026.

The Vacancy

Job Title: Fundraising Data Insight Officer

Location: London/Hybrid

Salary: £37,520.19

Weekly Hours: 35

Reference: YMC1166420

YMCA is the oldest and largest youth charity in the world. Established in 1844, our movement now supports more than 58 million people across 119 countries – empowering young people to belong, contribute and thrive. In England & Wales, YMCA is made up of 83 independent local organisations supported by YMCA England & Wales, our national body which helps develop national programmes and represents our work with government and key stakeholders.

We are now looking for a Fundraising Data Insights Officer (FDIO) to join our Data Insights & Supporter Experience team. This is a fantastic opportunity for someone who loves turning data into insight and wants their work to make a meaningful difference for young people and communities across the country.

About the role

The FDIO will take the lead in developing the reports, dashboards and insight that directly support fundraising growth. Working closely with colleagues across the fundraising team, you’ll build accessible visualisations, monitor performance against key metrics, and support predictive analytics projects such as donor retention modelling and lifetime value forecasting.

You’ll also work hand-in-hand with our Database Manager to improve data quality, support data imports and ensure we are capturing information effectively across the organisation. An important part of the role will be helping non-technical colleagues understand and interpret data so they can make confident, insight-driven decisions.

About you

We’re looking for someone who has hands-on experience with CRM systems (ideally Raiser’s Edge or similar), strong reporting and visualisation skills, and the ability to work confidently with data importing and management processes. You’ll be analytical, curious, and a natural problem-solver with strong Excel skills and the ability to present data clearly to different audiences.

Experience of predictive analytics or advanced segmentation would be an advantage, but most importantly you’ll be someone who enjoys improving systems and has a proactive approach to data.

You will share our commitment to equality, diversity and inclusion, and be supportive of the YMCA’s ethos and values.

If you’re excited by the idea of using data to help transform young lives, we’d love to hear from you.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.