Services manager jobs

Who are we?

Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff). providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1,500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resources, advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.

Background and Aims of the Community Health Champion Programme

This role is for our Community Health Champions Programme (CHC). The programme is led by and for City & Hackney’s diverse communities. Community Health Champions (Champions) empower residents to become aware of, take ownership and work towards more positive health and wellbeing outcomes.

This is achieved by the programme sourcing, recruiting, training and supporting a diverse cohort of Champions who live, work, volunteer or study within City & Hackney. Our vast network of 230+ Champions who amongst them speak 40+ languages, are instrumental in tailoring and sharing vital health messaging with residents and feeding back insights, concerns and questions which are then used to develop more bespoke, relevant and culturally nuanced health messaging. Champions, with support from the programme, give voice to communities with varying levels of health literacy: how residents access, assess, and engage with healthcare information, services and systems.

The programme was launched during the Covid-19 pandemic but has now expanded to focus on wider health issues and wider determinants of health such as mental health and wellbeing, long term conditions, diet and nutrition.

Purpose of the Role

The Communications and Engagement Officer will lead on programme communications, coordinating and delivering the day-to-day communications that power the Community Health Champion CHC) programme. The primary goal of this role is to equip Champions with accessible, inclusive, high-quality communications content, tools and resources enabling them to effectively engage in the programme whilst building trust and improving health literacy across City & Hackney.

This is a hands-on role focused on amplifying community voices, positioning and showcasing the continued impact of Champion activities, maintaining a positive programme reputation, and ensuring our health messages reach the people who need them most.

Thank you for your interest in joining the CoachBright team as an Associate Programme Lead.

We are building a network of experienced associates across England to deliver CoachBright programmes during the 2026/27 academic year and beyond.

Rather than recruiting for a single vacancy, we are looking to build a pool of experienced associates who can deliver programmes as they are confirmed with our partner schools and universities. This is a freelance contract, giving you the flexibility to accept programme assignments that suit your availability.

We are a social mobility charity on a mission to support young people from disadvantaged backgrounds become confident, independent, and resilient, so they can lead the lives they want.

If you’re motivated by improving social mobility and transforming the life chances of young people, we would love to hear from you.

About the role

We're looking for experienced facilitators to join our growing network of Associate Programme Leads, delivering CoachBright programmes in schools and universities across England.

Depending on demand, your availability and the geographical areas you're able to cover, you may be offered one or multiple programme assignments throughout the academic year.

This is a freelance contract for services, offering the flexibility to organise your own schedule and decide which programme assignments you accept. Each programme has a clearly defined scope, fixed programme fee and agreed delivery timeline.

As an Associate Programme Lead, you'll take responsibility for delivering allocated programmes, building positive relationships with schools, universities and volunteers, and ensuring every programme is delivered to CoachBright's high standards.

You’ll be supported by a named CoachBright colleague who will provide programme oversight, quality assurance and operational support throughout your assignments.

What you’ll do

• Deliver CoachBright programmes in accordance with agreed programme briefs.
• Plan, coordinate and deliver high-quality sessions that engage and inspire participants.
• Manage programme delivery, ensuring agreed milestones and deadlines are met.
• Build positive relationships with schools, universities, volunteers and programme partners.
• Maintain effective communication throughout programme delivery.
• Collect evaluation data and contribute to programme impact reports.
• Participate in quality assurance activities and programme reviews.
• Build positive, professional relationships with school, university and other programme partners.
• Act as the primary contact for commissioned programme partners throughout programme delivery period.
• Maintain effective communication with school staff, volunteers and your CoachBright contact throughout programme delivery. 
• Work collaboratively with volunteers, school staff and CoachBright colleagues to ensure programmes run smoothly.
• Escalate safeguarding concerns to the CoachBright DSL, and operational issues and significant partner feedback to your named CoachBright contact.
• Deliver programmes to CoachBright's expected standards of quality and professionalism.
• Complete all required safeguarding, data protection and induction requirements before programme delivery.
• Participate in quality assurance activities, programme debriefs and partner review meetings as agreed.
• Contribute ideas and feedback to help continuously improve CoachBright programmes.

Our programmes

As an Associate Programme Lead, you may be commissioned to deliver one or more of CoachBright's programmes, depending on your experience, availability and the needs of our partner schools and universities.

Although each programme is different, all are designed to improve the confidence, independence and future opportunities of young people from underrepresented backgrounds through high quality coaching.

Programmes include:

UniCoach Programme

Our UniCoach Programme trains university students to become academic coaches, supporting small groups of pupils to build their confidence, independence, resilience and academic progress.

As an Associate Programme Lead, you'll recruit, train and support university volunteers, build strong relationships with school and university partners, coordinate programme delivery and evaluate its impact.

A typical UniCoach programme features 20-30 pupils, and 5-10 undergraduates, and involves:

• 8-10 week delivery period

• Recruitment, training, and coordination of undergraduate volunteers

• Seven sessions at the school featuring all pupils and coaches, normally for one hour at the same time each week

• A graduation celebration event at a local university of the school

• An evaluation impact report

• Programme fee approx £2,850

Peer to Peer Programme

Our Peer to Peer Programme trains older pupils to become academic coaches for younger pupils, helping both groups to develop academically while building confidence, leadership and resilience. 

As an Associate Programme Lead, you’ll.train pupil coaches, support the school throughout programme delivery, maintain the day-to-day relationship, oversee programme quality and evaluate its impact.

A typical Peer to Peer programme features 15 older pupils coaching one younger peer each (total cohort size of 30) and involves:

• 8-10 week delivery period

• Training session for older pupils (coaches)

• Seven sessions at the school featuring all 15 pairs, normally for one hour at the same time each week

• A graduation celebration event at a local university of the school

• An evaluation impact report

• Programme fee approx  £700 - £1,900 (depending on number of sessions selected by partner)

LifeCycle Programme

Our LifeCycle programme provides one-to-one professional coaching for university students from underrepresented backgrounds, helping them navigate university life, develop key skills and achieve their personal and academic goals.

A typical LifeCycle programme features a cohort of 20-30 undergraduate students, who receive six 60-minute online coaching sessions, alongside three in-person workshops.

Depending on your qualifications and experience, you may either:

• Deliver one-to-one coaching yourself (for associates with recognised professional coaching qualifications); and/or

• Coordinate a team of professional coaches, managing programme delivery, partner relationships and evaluation.

Typical programme fee:

• Programme coordination and management only: approx £2,750

• Programme coordination & professional coaching: fee dependent on coaching experience and cohort size

Programme fees vary depending on the programme type and will always be agreed in advance before work begins.

Locations

We expect to deliver programmes across the following areas during the 2026/27 academic year and welcome applications from people able to travel within one or more of these locations:

• Greater London, Hampshire, Sussex, Kent, Berkshire, Essex, Hertfordshire and Milton Keynes
• West Midlands, East Midlands
• Cornwall and Plymouth
• Merseyside, Greater Manchester, Lancashire, Cheshire and Staffordshire
• Northumberland, Newcastle, Tyneside and Teesside

What we’re looking for

Essential:

• A genuine passion for improving life chances for young people from disadvantaged backgrounds and a commitment to CoachBright's mission and values.

• Experience delivering programmes, workshops, coaching, mentoring or training with children, young people or adults.

• Experience building positive, professional relationships with schools, universities or other partner organisations.

• Excellent organisational and time management skills, with the ability to plan ahead, manage competing priorities and consistently meet agreed deadlines.

• Demonstrable ability to work independently, exercise sound judgement and take responsibility for delivering high quality outcomes with minimal supervision.

• Comfortable working on a freelance basis, including managing your own workload, availability and invoicing arrangements.

• Strong written and verbal communication skills, with the ability to communicate confidently with a range of stakeholders.

• Confidence using digital systems to manage programmes, maintain accurate records and produce high quality written reports.

• Willingness and ability to travel independently to programme locations within your preferred geographical areas.

• Willingness to complete an Enhanced DBS check through CoachBright prior to programme delivery.

Desirable:

• Experience recruiting, training or supporting volunteers.

• Experience collecting evaluation data and producing impact or evaluation reports.

• Previous experience working on a freelance or self-employed basis.

• Understanding of the barriers to social mobility, both nationally and in your region.

• Experience of partnership management or sales in an education context.

• An existing network of contacts in schools or universities, or a demonstrable ability to build one quickly.

• Access to a car for reaching schools in areas with fewer public transport options.

Key details

Contract Type:
Associate Programme Lead (Freelance Contract for Services). You will be engaged as an independent contractor, not an employee of CoachBright.

Programme Availability:

Programme assignments are offered throughout the academic year as partner schools and universities confirm delivery. The number of programmes offered will vary depending on demand, your availability, and the geographical areas you are able to cover. While we cannot guarantee a minimum number of programme assignments, we are looking to build long term relationships with associates who consistently deliver excellent programmes. 

Support:
Every Associate Programme Lead is supported by a named CoachBright colleague who provides programme oversight, quality assurance and operational support.

Training:
Successful applicants will complete a paid induction before delivering their first programme and receive programme-specific training where required.

Safeguarding

An Enhanced DBS check and safeguarding training are required before programme delivery begins. 

Travel

The role is home-based with regular travel to partner schools and universities. Reasonable travel expenses will be reimbursed in line with CoachBright's Expenses Policy. 

Insurance

Successful candidates will be covered by our insurance so will not need to source their own. 

How to apply

Please send a CV and brief covering letter answering the application questions through the CharityJob portal.

We welcome applications on a rolling basis. Early applications are encouraged.

Shortlisted candidates will be invited to a one-stage interview via video meeting during July and August.

Mercy Ships UK

Location: Stevenage, Hertfordshire (Hybrid Working)
Salary: £40,000 - £45,000 per annum (DOE)
Hours: Full-time or Part-time (minimum 30 hours per week)
Contract: Permanent

About Mercy Ships UK

Mercy Ships is a faith-based international charity bringing safe surgery and healthcare to people living in some of the world's poorest nations. Through our hospital ships, Africa Mercy and Global Mercy, we deliver life-changing surgical care, medical training and healthcare system strengthening across sub-Saharan Africa.

As we continue to grow our supporter community and fundraising impact, we are seeking a passionate and experienced Legacy Manager to lead and develop our legacy giving programme.

The Role

This is an exciting opportunity to shape the future of legacy fundraising at Mercy Ships UK. You will be responsible for developing and delivering our legacy strategy, growing long-term income, stewarding supporters and managing legacy administration with care, professionalism and empathy.

Working closely with colleagues across Supporter Development, Communications and Marketing, you will help inspire supporters to leave a lasting legacy that will transform lives for generations to come.

Key Responsibilities

• Lead the development and delivery of Mercy Ships UK's legacy fundraising strategy.
• Grow legacy income and increase the number of confirmed legacy pledges.
• Manage a portfolio of legacy cases, acting as the key contact for solicitors, executors, beneficiaries and family members.
• Deliver engaging legacy marketing campaigns across online and offline channels.
• Develop meaningful stewardship journeys for legacy supporters and enquirers.
• Provide accurate forecasting, reporting and performance analysis.
• Ensure all legacy administration is managed sensitively, efficiently and in line with best practice.

About You

We are looking for someone who combines strategic thinking with excellent relationship-building skills and a genuine passion for supporter care.

You will ideally have:

• Experience working within the charity or not-for-profit sector.
• Experience managing legacy giving programmes and stewardship activities.
• Knowledge of legacy fundraising principles and best practice.
• Experience developing and delivering fundraising or legacy marketing campaigns.
• Strong project management and organisational skills.
• Excellent communication skills and the ability to manage sensitive conversations with empathy.
• Experience using CRM systems, ideally Salesforce.
• An analytical approach with experience of reporting and forecasting.

Why Join Mercy Ships UK?

In return, we offer:

• 25 days annual leave plus bank holidays, increasing with service.
• Up to 7% employer pension contribution.
• Annual Learning & Development budget of £1,000 (pro rata).
• Hybrid working.
• Free onsite parking.
• Travel and training loans.
• Christmas office shutdown.
• The opportunity to play a key role in an organisation transforming lives through hope and healing.

Our Values

Following the model of Jesus, we seek to:

• Love God
• Love and serve others
• Be people of integrity
• Strive for excellence in all we say and do

Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy early should we appoint before the advertised closing date.

Help create a legacy of hope, healing and transformation. Join Mercy Ships UK and make a lasting impact on lives around the world. ������

Keeping Young People Safe

We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS (England & Wales) check and receive ongoing safeguarding training.

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

Are you passionate about helping young people build brighter futures?

Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills-teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where you’ll really see the difference you make.

As Educational Partnerships Manager, you’ll work across Dorset and the South Coast of Hampshire, building partnerships with schools, colleges, youth organisations and community groups-particularly in areas where opportunities are hardest to come by.

You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.

You’ll be a key driver of our Inspiring Futures programme-helping young people break down barriers and imagine bigger futures.

It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.

You’ll love this job if you are…

• A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders.
• Passionate about education, social mobility, and giving every young person a chance to shine.
• A natural communicator-whether leading a session in a classroom or inspiring a room of volunteers.
• Organised and able to juggle multiple projects (with a great sense of humour!).
• Self-motivated, adaptable, and happy working remotely but never alone-you’ll be part of a close-knit regional team.
• Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering.

Key Responsibilities

• Build and grow relationships with schools, colleges, youth clubs and local communities.
• Focus on expanding our reach in areas of multiple deprivation and underrepresentation.
• Deliver and support the rollout of YE programmes in schools and other settings.
• Recruit, train and support volunteers-making sure they feel valued and inspired.
• Work with your regional team to meet shared goals and celebrate local impact.
• Help secure local funding by supporting fundraising efforts and managing project deliverables.
• Support the planning of events, trade fairs and celebrations for young people.
• Keep accurate records, track impact, and make sure safeguarding is front and centre.

A few practical things

• This is a hands-on role-you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential).
• You’ll need to be happy occasionally working evenings or weekends during peak delivery times.
• Expect to be on your feet during some events or sessions-it’s all part of the fun!

How to Apply

If you’re ready to help shape the futures of young people across Dorset and the South Coast of Hampshire, we want to hear from you!

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 26 July 2026. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Procurement Manager
£53,592 - £60,535 FTE per annum (dependent on experience)
Full time, 35 hours per week
Fixed term contract for ending 31st December 2027*

*This contract has the potential to become permanent.

About the role

London-based contract with the option of hybrid working between the office and home. Please note, the current expectation is that colleagues will travel to the office in London one day per week throughout the year, on specified days agreed with the line manager in advance.

We’re looking for a Procurement Manager to support the Chartered Society of Physiotherapy's Facilities & Operation team leading a pivotal function. This autonomous role is responsible for coordinating procurement activity across the organisation to help deliver value for money for our members, strengthen contract management and build strong supplier relationships. 

Whether you're an experienced Procurement Manager looking for the opportunity to shape and lead a new standalone procurement function, or an experienced procurement professional ready to take the next step into your first Procurement Manager role and develop strong oversight and governance across the organisation, we'd love to hear from you. This role offers the chance of real impact from day one, with the support and encouragement to continue developing your skills and grow into the full scope of the role.

The CSP is a dynamic organisation with an ambitious corporate strategy to increase our support to members and ensure we are fit for purpose as a sector-leading hybrid working organisation. The Procurement Manager is a key appointment offering the opportunity to shape and professionalise procurement across the organisation. The successful candidate will play a pivotal role in strengthening governance, achieving savings, and building lasting capability in procurement and contract management, ensuring fit for purpose services are achieved across the Society in a value for money led, well-coordinated way for the benefit of our members, now and in the future. This is particularly important to us as we embark on a multiyear programme of Digital Transformation, which involves reprocuring business critical contracts and embedding positive supplier relationships.

The Facilities & Operations team work as part of the Corporate Services and Infrastructure (CSI) directorate. CSI is a centre for excellence; a collection of professionals leading the CSP in its ambition to be a modern, influential and impactful organisation. Our Charter aligns strongly to the CSP’s values and recognises the connection between our work, that of our colleagues and the care our members provide to patients.

Are you:

• A solutions focused and big picture thinker, who is able to challenge and shape efficiencies across the organisation?
• Driven and passionate about building effective relationships and maximising value for money?
• Able to challenge well and support contract managers development at all levels across the organisation?
• A values-led and trusted people leader with strong technical skills?

If so, we want to hear from you!

Working arrangements

Hybrid working

The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. 

How to apply

For further information and details of how to apply, please visit our website via the link. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 30th July
Shortlisting outcome: W/C 3rd August
Interview date: W/C 17th August

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please click here. 

NO AGENCIES

This is an exciting opportunity for a new Chief Executive Officer to lead our well-respected rare disease patient organisation through the next phase of growth and impact, in particular focussing on financial sustainability and influencing health policy for these rare diseases.These sit alongside the other grass-roots duties of a small charity CEO, including working with our Medical Advisory Team to develop new and maintain existing patient education resources, and overseeing our support services including volunteers and a professional psychological counselling service. Reporting to and working with the Board of Trustees, the CEO will be responsible for delivering our 2027-2030 Strategic Plan, ensuring robust governance, and driving forward our mission to improve the lives of people affected by rare diseases.The CEO manages the part-time Executive Administrator and works with up to 30 current volunteers (patients, carers, and health professionals) to deliver services with impact.This role includes occasional weekend work, as well as approximately 15 days travel (national and international) per year to represent and advocate for the charities’ beneficiaries. 

Job Title: Building Compliance Advisor (Maternity Cover)

Location: London-based. Site visits / Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £44,643 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Fixed Term (12-14 Months Maternity Cover)

Hours: 37.5 hours per week. Monday to Friday, 9.00am – 5.30pm

Join Refuge and help keep our homes, workplaces and services safe and compliant.

Please note, This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010 applies.p

Refuge is the UK's largest specialist provider of services for survivors of domestic abuse and gender-based violence. We are looking for a knowledgeable and proactive Building Compliance Adviser to join our Property Services Team.

This is an exciting opportunity for a property professional with experience of building safety, statutory compliance and property management to play a key role in ensuring our diverse property portfolio remains safe, secure and compliant.

Working closely with operational teams, senior leaders, contractors, regulators and external partners, you will act as Refuge's in-house compliance expert, providing technical advice and ensuring the organisation remains informed and compliant with changing legislation, regulations and industry standards.

About the role

As Building Compliance Adviser, you will lead on building safety and property compliance across Refuge's portfolio. You will monitor statutory and regulatory requirements, maintain compliance data and certifications, update policies, deliver training and provide expert advice to colleagues across the organisation.

You will also support the management of property agreements, oversee compliance reporting and returns, liaise with insurers and regulators, and help ensure robust governance arrangements are in place.

The role combines technical expertise, stakeholder engagement and practical problem-solving, making it ideal for someone who enjoys variety and wants to make a meaningful difference.

Key responsibilities

Building Safety and Property Compliance

• Act as Refuge's corporate lead for building safety, fire risk assessment (FRA) compliance and wider property compliance matters.
• Monitor legislative, regulatory and industry developments and advise the organisation on emerging requirements.
• Update and develop property policies to ensure ongoing compliance and best practice.
• Deliver training and guidance to colleagues on building safety and compliance requirements.
• Support services to develop effective local compliance arrangements.
• Undertake property inspections and produce reports, recommendations and action plans.
• Maintain oversight of compliance certifications, records and documentation.
• Monitor compliance performance and provide assurance through reporting and quality checks.
• Provide technical advice and support on property-related issues across the organisation.

Property Management

• Maintain and develop Refuge's property database.
• Ensure property agreements are centrally stored and effectively managed.
• Monitor key contractual dates and obligations and support proactive compliance with lease and agreement requirements.

Supply Chain and Contractor Management

• Support or lead the procurement of consultants and contractors.
• Develop briefs, specifications and project requirements.
• Agree costs, programmes and contract terms.
• Monitor contractor performance and maintain effective supplier relationships.
• Support service teams with property-related projects and deliveries.

Reporting and Governance

• Prepare reports for senior leaders, boards and other stakeholders.
• Complete property compliance and regulatory returns, including the annual NROSH return.
• Act as a key contact for insurers, providing property and compliance information as required.
• Collect, analyse and present compliance data to demonstrate statutory and regulatory compliance.

Customer Service and Teamwork

• Provide a responsive and professional property support service to colleagues.
• Build positive working relationships across the organisation.
• Provide team cover where required and participate in out-of-hours emergency response arrangements.

About You

We are looking for someone who has:

• Experience of building safety, compliance, property management or a related field.
• Strong knowledge of statutory and regulatory property compliance requirements.
• Experience interpreting legislation and translating requirements into policies, procedures or operational practice.
• Experience managing compliance data, certifications and reporting.
• Excellent written and verbal communication skills, with the ability to explain technical matters clearly to non-technical audiences.
• Strong organisational skills and the ability to manage a varied workload independently.
• Experience working with contractors, consultants and external stakeholders.
• A proactive approach to problem-solving and continuous improvement.
• The ability to travel across London and surrounding areas as required.

Why work for Refuge?

At Refuge, every role contributes to supporting women and children who have experienced domestic abuse. In return, we offer a rewarding and supportive environment where you can develop your career while making a genuine difference to people's lives.

We are committed to creating an inclusive workplace that values diversity, promotes equality and supports the wellbeing and professional development of our colleagues.

Additional Information

Closing Date: 09:00am 27 July 2026

Interview Date: 5 - 6 August 2026

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010 applies.

Can you lead compassionate, person-centred care at a senior level? Do you want a role where you can truly make a difference to people’s lives?
 
TPP are working with a values-led organisation to recruit a Care Manager into a newly created role.
You’ll lead and manage care provision across multiple locations, ensuring high-quality, personalised support while developing and supporting a dedicated team.
 
Benefits

• Training & funded qualifications
• Supportive, close-knit team
• Purpose-led organisation
• Well-maintained working environment

 
There will be travel to different sites in London, Kent and Manchester. There will be flexibility to work from home when the roles allow.  
 
Key responsibilities

• Lead and develop care and domestic staff
• Oversee care plans, safeguarding, and compliance
• Liaise with external partners and healthcare providers
• Monitor care delivery and drive improvements
• Manage rotas, training, and performance

 
About you

• Experience managing within a care setting
• Clinical background (RGN/NMC or equivalent)
• Strong leadership and communication skills
• Passion for high-quality, person-centred care

 
This is a great opportunity to shape a service and make a meaningful impact.
Interested? Apply now with your CV or get in touch with TPP Recruitment for a confidential conversation to find out more.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job description 

Job Purpose 

The hospital to home service works collaboratively with hospitals to support people when they are discharged from hospital to return home. As a Hospital to Home Outreach Worker, you will provide temporary, practical and emotional support to service users within their home and make sure they understand the care and local community services available to them.

The service is time limited, usually up to 4 or 6 weeks, to adjust and settle back in their homes. 

Key Tasks 

• Assess the needs of service user’s either in hospital before discharge, or in their homes, and understand what barriers and enablers there might be to moving home. 

• Aid the discharge process and improve patient experience through tasks such as:

• Key cutting

• Co-ordinating with colleagues for the setup of the home environment such as checking fridge for in-date food 

• Checking heating, electric and gas is functional prior to discharge 

• Allowing access to the property for cleaning/repairs and receiving equipment

• Provide and/or arrange the practical and emotional support needed to enable service users to return home and/or remain safely at home. 

• Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending.  

• Help maximise service user independence by adopting an enabling approach. 

• Develop a listening, caring and professional relationship with the service user and their families/carers. 

• Provide domestic practical support within the home such as:

• Light cleaning,

• Washing (e.g. bedding),

• Changing bed sheets etc. 

• Prepare and service drinks and simple meals with or for the service user ensuring nutritional needs are met. 

• Accompany service user outside the home e.g. hospital/GP appointments etc. 

• Support service users with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the service user’s etc. 

• Ensure services provided by AUKEL in the community are safe and person centred. 

• Report safeguarding concerns, in accordance with AUKEL safeguarding procedures. 

• Provide cover in the case of sickness and annual leave periods of colleagues. 

• Support service user reviews, ensuring all visiting information is uploaded on to Salesforce. 

• Support volunteers in the team and provide support and guidance to their development. 

• Work with a range of professionals including: 

• Supporting health and social care professionals with patient discharge 

• Liaising with the hospital health and social care professionals (e.g. Social Workers) to facilitate smooth supported discharge. 

• Handypeople & contractors.

Administration  

• Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on Salesforce.

• Report all “no access” failed visits, or changes in service user’s condition or circumstances in accordance with AUKEL’s policies and procedures. 

• Ensure service user comment sheets are completed.

• Ensure service user’s feedback questionnaires are sent at the end of each intervention and record returns. 

• Submit travel expenses regularly for sign off by manager. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures in line with our Values. 

• Ensure the service is delivered in accordance line with Care Quality Commission principals. 

• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.

• Respond to safeguarding or other concerns and make appropriate reports and management action.

Liaison  

• Work in collaboration with other agencies providing support within the service user’s home. 

• Work under the direction of the service manager and project officer/s. 

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services. 

 General 

• Meet regularly with your line manager for support, supervision, and appraisal. 

• Attend team and staff meetings, and other meetings as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Complete any training which is required to fulfil the role. 

• Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc. 

• Work within AUKEL’s expectations of professional boundaries and confidentiality 

 Functional Links  

• The post holder reports to the manager /or Project Officer. 

• Close working with NHS health & social care professionals. 

• Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services.

• Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest. 

We are hosting a recruitment webinar for this role on Friday 10th July at 12:00, where the hiring manager will go into detail around the role and give an thorough overview of the programme. To register please follow this link here.

The Church of England Pensions Board provides retirement services to those who serve or work for the Church. Both a regulated pension fund and registered charity, more than 43,000 people rely on us for their pensions. A leader in ethical and responsible investment, we carefully steward the £3.5bn of pension savings entrusted to us to not only grow our members' pensions, but also to drive systemic and lasting change across the industries and sectors in which we invest for a just and sustainable word. The Board also supports 2,300 retired clergy with housing, including managing a national portfolio of 1,200 rented homes and Community Living options.

Supported by a multi-million pound grant from the wider Church, we are setting up a new function responsible for engaging with clergy at all stages of life and ministry on their current and future plans. This includes offering access to: grants to kick-start saving, bespoke advice at key life stages and tailored products that will give our customers more choice about their future.

We are seeking a proactive and highly organised Performance Lead to join our new team, taking responsibility for evaluating the impact and effectiveness of the Financial Wellbeing service. You will lead performance reporting, team governance, planning cycles and risk management, ensuring the service is well run, accountable and continuously improving. A critical part of this role includes business case development, for future services.
We want the Pensions Board to be a great place to work. For us that starts by ensuring that everyone feels that they belong and are valued for who they are and what they contribute.

Living out our values in all that we do, we:
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity

The Pensions Board, as part of the National Church Institutions (NCIs) of the Church of England, offers a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience, we're looking for, then we would like to hear from you.

As Performance Lead, you will be the integrator and operational anchor for the Financial Wellbeing service ensuring we have the right governance, planning cycles, KPIs and performance reporting in place to run an effective, accountable and high impact service.

This includes assessing service delivery against our strategic goals, and building up a good picture of future demand for the Board's in retirement services, especially retirement housing.

This role is both analytical and operational: you will ensure the service has a clear view of its performance while also shaping the processes, rhythms and governance structures that keep the team aligned and effective. You will work closely with the Insight & Data Analyst Lead to ensure performance reporting is robust, with Finance and Strategy on investment/business case design and business planning, and with Audit & Risk to ensure compliance and assurance.

Ultimately, your work will ensure the service is well run, transparent, and able to demonstrate its impact to Trustees, senior leaders and the wider Church.

MAIN DUTIES AND RESPONSIBILITIES

You will:

Performance, Monitoring & Evaluation

• Lead the monitoring and evaluation framework for the service, ensuring KPIs and impact measures are meaningful, accurate and aligned to strategic objectives. Developing the framework as required.
• Produce regular performance reports for the PB Executive and Trustees, ensuring clarity, insight and ownership across the financial wellbeing team. Ensure performance reporting is timely, consistent and aligned with organisational standards.
• Collaborate with Financial Wellbeing colleagues to ensure data is interpreted effectively and used to drive improvements.
• Develop and recommend new KPIs or impact assessment measures where needed to strengthen understanding of service effectiveness.
• Collaborate with the Head of Customer Service, service leads and Regional Advisers to ensure performance monitoring is embedded across the team.
• Ensure the Financial Wellbeing service has a clear, accurate and up to date view of projected clergy retirement housing needs,. Owning the collaboration between financial wellbeing and Housing colleagues to develop and maintain shared datasets and planning models.
• Ensure the customer voice is central to and ingrained in any planning, service evaluation and decision making for the financial wellbeing services.
• Liaise with wider Pension Board and NCI colleagues to ensure Financial Wellbeing service delivery is imbedded in organisation wide feedback mechanisms

Governance & Planning

• Set up, manage and refine governance structures for the team, including the rhythm of team meetings, project boards (where needed) and stakeholder forums.
• Support Director in the annual business planning and objective setting processes within the financial wellbeing team, working with Strategy and Finance colleagues to ensure alignment with the broader organisational cycle.
• Coordinate the development of investment cases for future funding, working closely with Finance, Strategy, and Housing colleagues.
• Maintain forward plans, calendars and governance documentation to support effective and proactive oversight and decision making.
• Ensure the service meets audit, risk and compliance requirements.
• Provide briefings and updates to senior leaders and for governance forums (such housing committee and project boards) including drafting papers and reports.
• Promote a culture of good governance and continuous improvement.

Risk Management & Assurance

• Lead risk identification and management for the service, working to NCI guidance.
• Maintain the service risk register and ensure risks are escalated appropriately.
• Coordinate internal audits with Audit & Risk teams and support Finance on external audits.
• Ensure audit recommendations are tracked, owned and implemented.
• Work with Head of Customer services to ensure appropriate business continuity plans in place for the service

Problem solving and continuous improvement

• Support the Director as a de facto Chief of Staff, helping troubleshoot operational issues and ensuring smooth running of the service.
• Identify opportunities to improve governance, planning and performance processes.
• Ensure lessons learned from audits, performance reviews and feedback loops are embedded.
• Promote a strong performance culture across the team.
• Stay abreast of best practice in governance, impact measurement and performance management.

About You

Essential - Knowledge & Experience

• Strong understanding and proven experience of governance in regulated and/or charity environments.
• Experience designing or managing KPIs, performance frameworks or impact assessment models.
• Experience of risk management and audit processes.
• Strong analytical skills, with the ability to interpret both qualitative and quantitative data.
• Experience of business planning and objective setting cycles.
• Experience producing performance reports for senior stakeholders.
• Experience working across organisational boundaries to align planning, data and performance frameworks.
• Experience managing strategic relationships with operational delivery teams (e.g., housing, customer service, or similar).
• Understanding of how data informs long term service planning, particularly in environments with complex customer journeys.
• Strong experience of business case or investment case development and design.
• Experience working in a customer focused, operational and values driven environment.

Essential - Skills & Abilities

• Excellent organisational and planning skills, with a commitment to keeping processes simple.
• Strong attention to detail and commitment to accuracy.
• Able to translate data and performance information into clear, actionable insights.
• Strong stakeholder management and communication skills, including influencing and supporting senior leaders
• Proactive approach and happy to take initiative but know when to escalate
• Confident facilitating meetings, governance forums and cross team processes.
• Comfortable taking decisions but knowing when to escalate.
• Able to manage multiple priorities and deadlines and used to having oversight of multiple work streams across different teams.
• Comfortable working with ambiguity and evolving service needs.
• Analytical and insightful; able to identify critical issues and provide clear, actionable advice.
• Comfort in 'rolling your sleeves up' with every day problem solving.
• Exceptional communication skills, written and verbal, including the ability to influence stakeholders and colleagues
• Able to balance short-term delivery pressures with long-term strategic outcomes.
• Experience working in a regulated financial, housing or charity environment.
• Familiarity with data visualisation tools (e.g. Power BI).
• Understanding of service design or operational improvement methodologies.

Highly Desirable

• Experience working in a regulated financial, housing or charity environment.
• Familiarity with data visualisation tools (e.g. Power BI).
• Understanding of service design or operational improvement methodologies.

                                                                Donor Experience & Stewardship Manager

Salary £39,000 - £43,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base Hybrid working for the foreseeable future, with regular attendance in  the office two days a week, including Thursdays, at our central office:

· Pears Building, Pond Street, London, NW3 2PP

Other office days may be worked from other sites at:

· Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

· Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The donor experience & stewardship manager will report to the head of fundraising operations & strategy.

We are seeking a creative and driven donor experience manager to join our team on a permanent basis. Working alongside members of the wider team, you will lead on creating and delivering a gold-standard experience for major donors supporting the Royal Free Charity, showcasing the impact their support has across our hospital sites. Your efforts will play a key role in ensuring continued, uplifted support for the charity.

You will play an important role within our Fundraising Operations team, helping to build relationships, and increase income, in a pivotal year for the charity, after our silent phase capital campaign launch. Your role will have a varied workload, supporting both core fundraising and campaign stewardship. The role will offer significant scope for development, giving you the opportunity to develop your skillset in a supportive, ambitious, and high-performing team.

The team

Our dynamic fundraising department generated c.£4m through donations in 2025/26, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:

· Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our cancer campaign, and special events to support these activities.

· Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.

· Our fundraising operations team provides operational support for our fundraising and the wider charity through the provision of data and systems support, prospect research, stewardship, gift processing, reporting and governance. We underpin the work of the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Monday, 20 July 2026, 12 noon.

Interview date: Wednesday, 29 July 2026/ Thursday, 30 July 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part-time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Guided meditation

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

At Ambitious about Autism, we're currently looking for a People Advisor to join our team.

You'll support managers and staff with advice on ways of working, implementation of employment policies and enabling effective people management across AaA through supporting employee relations case work. You'll also ensure that all variations to contracts impacting terms and conditions of employment and pay are written accurately.

You'll support managers with absence/health issues, including making occupational health referrals as required, and following up and assisting through the capability process. You'll prepare HR related documentation and support administration, ensuring records are kept securely, confidentially and up to date.

We are looking for some someone who has:

• A CIPD qualification/currently studying towards a CIPD qualification or demonstrable equivalent ER experience.
• Demonstrable experience providing advice to managers and staff on HR related matters.
• Strong knowledge of ER case work, current employment law and HR best practice.
• Ability to build strong relationships with multiple stakeholders with an ability to be sensitive, diplomatic and tactful when required.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Manager - Our Place and Our Voice
Pay: £37,650 - £41,250 per annum, pro rata
Hours: Part-time. 28 hours a week
Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects)
Contract Period: Permanent
Location: AoD Our Place Project, Normand Croft Community School, Lillie Road, London SW6 7SR

About Action on Disability

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.

AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.

We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living.

Purpose of the Role

The Part-Time Manager for Our Place and Our Voice leads AoD’s work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond.

The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Executive and Chief Operating Officer, the postholder ensures that AoD’s values of co-production and Disabled leadership are embedded throughout the organisation.

Main Responsibilities

1. Lead, plan and coordinate AoD’s Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives.

2. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people.

3. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively.

4. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people.

5. Promote co-production practice across AoD’s services, working with other managers to embed user involvement in service design and review.

6. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability.

7. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact.

8. Manage budgets within agreed limits and support financial planning and reporting to the Chief Executive.

9. Prepare and submit funding applications and tender bids (in conjunction with the Chief Executive) to support programme sustainability and growth.

10.  Ensure compliance with AoD policies and procedures, including safeguarding, health & safety and data protection.

11.  Represent AoD positively at external meetings, forums and events, promoting our work and values.

12.  Work collaboratively with other AoD departments to promote shared learning and inclusive practice.

General Responsibilities

Work in line with AoD’s aims, values and the Social Model of Disability.

• Follow AoD’s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection.
• Actively contribute to team meetings, supervision and training.
• Promote AoD’s services and values to partners, employers and the wider community.
• Be flexible and willing to carry out other tasks that support the smooth running of the service.

Organisational responsibilities

All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will:

• Work in line with AoD’s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work.
• Follow AoD’s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality.
• Promote and represent AoD positively to partners, employers, funders and members of the public.
• Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services.
• Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals.
• Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use.
• Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities.
• Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others.
• Uphold AoD’s commitment to being a DPO led by and for Disabled people.

In return we offer

• 25 days annual leave (pro rata), rising to 30 days after 5 years’ service
• Life Assurance (1x salary if enrolled in the auto-enrolment pension)
• Company sick pay (2 weeks after 6 months’ service; 1 month after 12 months)
• 2 weeks Disability Leave pay
• Employee Assistance Programme

Additional Information

• Some evening or weekend work may occasionally be required.
• An enhanced DBS check will be required.
• Travel across Greater London will be required; travel expenses reimbursed according to policy.
• Managers are expected to work on-site for at least four days per week (full-time equivalent); for part-time staff this will be proportionate to their hours.

Closing Date: 24th July
Interview Dates: 4-6th August
N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People’s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment.

No agencies please.

Charity People is delighted to be partnering once again with Maudsley Charity to recruit an External Affairs and Influencing Manager.

A hugely exciting new role within the Communications team at the charity, the postholder will work across media, external affairs and influencing to engage with key stakeholders, boost the charity's profile, and promote learning and adoption of the solutions the organisation funds. You will be responsible for sharing evidence and learning in order to influence the people who fund, adopt and commission mental health care and services, and will work closely with the CEO to increase engagement with policy work which the Maudsley Charity undertakes through it's work in coalitions.

External Affairs and Influencing Manager
Contract: Full time, permanent role
Salary: £48,000 per annum
Location: Hybrid role between home and London office, with two days per week in the Denmark Hill office
Closing date for applications: 9am on Tuesday 28th July

First round interviews will be held remotely on: Thursday 13th August
Second round interviews will be held in person on: Thursday 20th and Friday 21st August

About Maudsley Charity

Maudsley Charity funds and supports clinical, academic, and community partners to ensure that everyone experiencing mental illness can access the right care, while using insights from their work to drive wider improvements across the UK.

Recognising the profound impact of mental illness and the inequalities in access, experience, and outcomes - particularly those linked to social deprivation and racism - the organisation focusses on addressing gaps in care.

With an approach that combines evidence, lived experience, and a commitment to equity, the organisation backs impactful, evidence-based solutions, ensuring services are shaped by real-world insight, and prioritising support for those most underserved to drive improvements that benefit all.

About the role

This is a core role within the organisation's influencing strategy, and your primary responsibilities will include:

External Affairs & Influencing:

• Develop and deliver influencing plans to promote adoption of effective mental health care initiatives being funded by the charity
• Develop productive relationships with key stakeholders (journalists, NHS trust leaders, ICBs, ICSs, VCSE orgs) to gather intelligence and shape strategy to inform the charity's positioning
• Lead the charity's thought leadership development providing strategic advice to senior leadership on political, NHS and mental health policy developments
• Strengthen the charity's role in mental health policy and advocacy coalitions, by contributing to collaborative advocacy, media and communications outputs
• Lead the charity's response to government mental health care consultations and calls for evidence
• Monitor funder sector trends and conversations, and actively seek out opportunities for the charity to strategically engage and influence by sharing learning from its grant making practice

Media management

• Develop and implement integrated external affairs campaigns that support the charity's influencing work
• Create persuasive materials, including press releases, op-eds, spokespeople briefings, comment pieces, and digital content and pitch to relevant outlets
• Maintain and grow relationships with journalists, broadcasters and sector media to secure relevant high-quality coverage of the charity's activities, grant holders and their projects
• Act as first point of contact for media enquiries, managing proactive and reactive press activity
• This role is expected to grow and develop and the postholder will be fully supported from across the organisation as the position evolves, within an organisation that offers a friendly, values led culture.

We would love to hear from individuals with the following skills and experience:

• Demonstrable track record of developing and implementing successful influencing strategies in the mental health sector
• Experience of stakeholder management within mental health care, including NHS Trust leaders, Integrated Care Boards, commissioners and senior clinicians, and with academics and researchers
• Strong experience in media relations, including briefing senior spokespeople, drafting press releases, media handling, and securing media coverage with a good understanding of the needs and expectations of different outlets and publications
• Keen understanding of the NHS, mental health policy landscape, and the related environment, key stakeholders and sector drivers
• Understanding of the key components and considerations of successful external affairs media and influencing
• Understanding of the sensitivities around mental illness, including working in an empathetic manner with people with lived experience
• Understanding of Diversity, Equity and Inclusion principles and a commitment to apply them in your work and as an organisation
• Influencing skills including confidence and credibility in working with stakeholders,
• Communication skills and the ability to produce clear and effective communications and the ability to confidently and accurately represent the organisation externally
• Written and editorial skills including the ability to craft narratives for different external audiences and communicate the charity's work in press releases, articles, policy briefs

How to apply

Maudsley Charity is committed to building a diverse and inclusive team and strongly encourages applications from underrepresented backgrounds. We welcome applications from non-graduates.

Applications are managed via Charity People and involve a structured, anonymised process focusing on your experience and potential. Please send your CV to Alice at Charity People in the first instance.

Please see full job pack and job description attached.

There is also an optional 'Ask Us Anything' Webinar via Zoom on Thursday 16th July at 12.30pm where the Maudsley staff will answer questions. Please get in touch with Reception at Charity People if you'd like to register for this and they will send you the link. Please submit questions in advance to reception at Charity People before 9am on Wednesday 15th July 2026 in order that we can ensure all of your queries are answered.

Equal Opportunities monitoring

We ask that applicants complete our DEI monitoring form when submitting their CV for this role.

Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. Specifically, we will also oppose unfair discrimination of those with mental health issues.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.