Skills and employment manager jobs

We are recruiting a Lead Digital Performance Analyst within the Digital Services Team on a 23-month FTC.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.

The role is crucial in helping us deliver our digital strategy. As a Lead Digital Performance Analyst, you will help drive the performance of our end to digital service offer. Including ensuring evidence-based decision making is at the heart of our future digital roadmap and drives continuous improvement of the digital services.

This is a senior role with real impact, and you will have the opportunity to work alongside the digital leadership team to help achieve great results for our colleagues and the wider community.

As part of the Digital Service team, you will:

• Lead performance analysis across the Fund’s digital services, ensuring alignment with organisational goals and digital strategy.
   
• Lead the development and stewardship of a comprehensive digital performance framework, including KPIs, service level measures, and quality standards.
   
• Take responsibility for robust data collection and reporting processes that ensure accuracy and trust in our insights.
   
• Analyse digital service performance and user behaviours to generate actionable insights that support strategic decision making and delivery of digital ambitions.

You will also:

• Identify opportunities to optimise digital services through data‑driven insights, and develop tools and techniques that strengthen analytical practice.
   
• Champion a collaborative, inclusive, and data driven culture across digital teams.
   
• Work with your peers including mentoring colleagues to help grow analytical capability across the organisation.

We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches. 

If you are looking to develop your career or take on a new challenge, we would invite you to come and have a chat to find out more. 

Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.

Interview Details:

Interview Date: 24th – 26th February

Format: Virtual interview

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

If you would like an informal conversation about the role specifically, please get in touch

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.

Essential Criteria:

• Deep understanding of digital service performance including performance measurement frameworks, KPIs, and service-level metrics, user behaviour analytics, and customer experience metrics.
   
• Experience leading analysis functions within digital teams and ability to embed evidence-based decision-making across an organisation.
   
• Expertise in designing and implementing data collection methods, instrumentation, and governance.
   
• Strong analytical and data-driven decision-making skills, using research, insight, and metrics to inform service, product, and process redesign and measure impact.
   
• High-level communication and stakeholder engagement skills, able to influence senior leaders, translate complex issues for non-specialists, and build consensus across digital, technology, and data domains
   
• Resilience and adaptability, comfortable working in conditions of ambiguity, setting direction when inputs are incomplete or conflicting, and driving change in complex organisational environments.
   
• Advanced capability in statistical methods, hypothesis testing, and experimental design. Familiarity with tools such as Google Analytics, Microsoft BI etc.

Desirable Criteria:

• Knowledge of digital service standards, GDS digital performance frameworks, user centered design principles, and modern digital delivery models.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

We are looking for a Corporate Fundraiser to maximise revenue, and build/maintain strong relationships with existing partners, making the most of a strong pipeline of prospects.

The ideal candidate will thrive when working autonomously and have excellent communication and negotiation skills with an interest in the arts and culture.

This is a London hybrid role with a minimum of 3 days a week in the office.

The Charity
A proactive arts charity, passionate about creating exceptional artistic experiences as well as delivering inspiring outreach projects in the local community. You will be joining an exciting organisation, with warm and collaborative working culture.

The Role
Source headline sponsorships for events and community programmes.

Identify, research and approach potential corporate prospects aligned with charitys mission and values including paid partnerships and in kind support.

Manage the delivery of partnership agreements, identifying opportunities to deepen engagement and ensuring all partners receive the appropriate level of stewardship and recognition.

Act as the main point of contact for existing corporate partners

Coordinate and manage corporate partner events/hospitality.

The Candidate
Experience in corporate partnerships and sponsorships, ideally within the arts, culture, or non-profit sectors.

Ability to create new leads and contacts with a creative approach to business income generation.

Ability to work independently and as part of a team in a collaborative but independent environment

Strong relationship-building and networking skills with the ability to engage with senior executives and provide high levels of customer care.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Reporting to, and working closely with, the Head of Fundraising and Engagement, the Senior Philanthropy and Partnerships Lead will shape and implement innovative strategies, driving growth in philanthropic giving, secure corporate partnerships and obtain critical funding. With a focus on cultivating mutually beneficial, long-term relationships, you’ll craft compelling proposals, develop tailored stewardship plans, and create sponsorship opportunities that inspire ongoing support.

You’ll lead the way in securing multi-year corporate partnerships and nurturing donor relationships to meet ambitious income targets. As a key player in the senior fundraising team, you’ll contribute to strategic planning, represent the charity at events, and champion new approaches to fundraising.

With our newly formed Development Board, the Senior Philanthropy and Partnerships Lead will identify and utilise key networks to grow our philanthropic supporter base across corporate and major donor income streams. With strong writing skills, this person will also craft tailored and compelling corporate proposals and trust and foundation applications.

Who are we looking for?

To support our vision and ensure the achievement of ambitious income targets to support children and families affected by neuroblastoma, we are looking for a strategic and results-driven high-value fundraiser to join our team.

We are particularly keen to speak with interested candidates who enjoy cultivating high-value relationships from scratch and stewarding five- and six-figure corporate partnerships, and/or major donor relationships.

Person specification:

• Demonstrable significant experience working in corporate fundraising (experience in major donor and trusts & foundations fundraising would also be of benefit).
• Strategic thinker with significant experience at a managerial level, developing strategic plans to grow and optimise high-value fundraising.
• A proven record of being results-driven and working to achieve income targets, KPIs and outcomes.
• Proven ability to proactively identify, cultivate and secure new corporate relationships, demonstrate strong new business development acumen and confidence opening new opportunities.

See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK. 

Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Thursday 26th February
Second stage interviews:  Wednesday 4th March

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. 

Under the overall supervision of the Chief of Mission, and the direct supervision of the Resource Management Officer, the incumbent will support the development, configuration, and deployment of databases, applications and websites based on IOM ICT standards and platforms, such as .NET for application development, SQL Server for databases, and Drupal for content management systems and websites. 

The incumbent will also provide user and technical support and services to users of IOM’s corporate and the UK country office applications, promoting a user-oriented approach.

For more details about the role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers

Within commuting distance of London, Birmingham, Blackburn, Doncaster, Bradford, Redcar or Bristol

£52,413 (plus London weighting if applicable) + benefits

Fixed term | Full or part-time

NIoT is at the forefront of enhancing teacher development by generating and interpreting robust, school-led research. As a Senior Research Fellow, you will join a dynamic team of experts engaged in pioneering research and the effective mobilisation of evidence into practice. We are seeking individuals who are passionate about translating educational research into meaningful impact for practitioners and policymakers. If you are eager for a new challenge and committed to making a real difference in education, we warmly encourage your application.

About us

The National Institute of Teaching (NIoT) is a school-led and research-informed organisation operating across England providing teacher and leadership training, from initial teacher education (ITE) to a dedicated course for CEOs of multi-academy trusts. The NIoT is among the largest national providers of ITE and trains thousands of teachers a year, across four regional teams and six campuses. We are committed to high quality, evidence-informed teacher education, and are on a mission to improve the quality of teacher and leader development across the system.

About the role

In your role as Senior Research Fellow within our Impact team, you will take a lead in advancing research mobilisation focused on teacher training and professional development. Working in close partnership with the Head of Impact and colleagues across NIoT, you will play a central role in promoting the use of high-quality evidence, bridging the gap between research and teacher development, and building strong relationships with a wide array of stakeholders, including academics, educators, and policymakers.

A key responsibility will be to oversee the ongoing development of the NIoT’s Evidence Portal. Your work will empower those involved in designing and delivering professional development to make evidence-informed decisions. In addition, you will contribute to the refinement and delivery of NIoT’s Impact Framework, shaping the organisation’s self-evaluation, monitoring, and strategic planning processes.

The NIoT vision is a school system that nurtures the talents of teachers and leaders at all stages of their careers, so they can provide children with the excellent education they deserve. This is an exciting opportunity for someone looking to make a tangible and immediate impact to improve the quality of teacher and leader development at a system level.

Key benefits:

• Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.

• Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.

• Pension - Entry to the Local Government Pension Scheme.

• Salary Sacrifice Schemes – We offer salary sacrifice schemes for bikes, cars and tech!

• Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!

• Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.

• Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

• Support - Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.

• Development - We fully support the development of our staff and ensure that you have high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

If you have any queries about this role, please email our recruitment team.

For more information and to apply, please visit our careers page via the apply button.

Closing date: 5.00pm on Sunday, 8th February 2026.

 This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

Support Worker (Women’s Homelessness)

Esther Women Supported Community, Exeter (on-site)
25 hours per week | Fixed-term (12 months, with potential to extend)
£13.29 – £13.65 per hour | 6 weeks’ annual leave (pro rata)

Make a real difference in women’s lives

Are you passionate about supporting women to rebuild their lives after homelessness and trauma? Do you believe that everyone deserves more than just a roof over their head?

At Keychange, we’re looking for a Support Worker to join our Esther Community in Exeter — a small, specialist service providing safe, trauma-informed accommodation for women experiencing homelessness.

About Esther Community

Esther Community offers a supportive, all-female environment where women can begin recovery, rebuild confidence, and prepare for a more secure future. Our women’s provision consists of five self-contained bedsits, alongside shared communal spaces and a garden, creating a calm and respectful place to live.

As a Christian charity, we are inspired by Christ’s example of love and service — but we warmly welcome people of all faiths and none, both as residents and colleagues.

About the role

As a Support Worker, you’ll play a vital part in the day-to-day running of the service and in supporting women on their individual journeys. This is a varied and rewarding role combining practical support, emotional encouragement, and casework. There is some flexibility to autonomously choose your working hours to suit your schedule.

You will:

• Build trusting relationships with women and provide strengths-based, person-centred support
• Act as a key worker, supporting women to identify goals around health, wellbeing, housing, education, employment, and relationships
• Carry out assessments, support planning, reviews, and accurate case recording
• Support women to access benefits, housing, and external services
• Work closely with partner agencies to ensure joined-up support
• Help maintain a safe, welcoming, and well-run living environment
• Respond calmly and professionally to challenging or crisis situations
• Contribute to a supportive, values-led team culture

Who we’re looking for

You don’t need to tick every box — we’re looking for someone with the right values, attitude, and resilience, alongside relevant experience.

Essential:

• Understanding of the issues facing women who are homeless or vulnerably housed
• Experience supporting women with complex needs
• A non-judgemental, caring and flexible approach
• Strong communication and relationship-building skills
• Ability to remain calm in stressful or crisis situations
• Commitment to safeguarding and promoting women’s wellbeing
• Experience in supported housing or homelessness services

Desirable:

• Relevant qualification (e.g. social care, housing, mental health)
• Training in trauma-informed practice or mental health
• Knowledge of housing legislation or welfare benefits
• Experience with being a floating support worker

Occupational Requirement

This role is open to women only, under Schedule 9 of the Equality Act 2010. This is a genuine occupational requirement to ensure a safe, supportive environment for women who have experienced trauma and abuse.

Why work for Keychange?

• Be part of a supportive, values-driven charity with over 100 years’ experience
• Make a meaningful impact every day
• Access personalised learning and development opportunities
• Join a warm, collaborative team where relationships really matter

How to apply

Please submit your most recent CV to your application. 

Closing Date: 6th February 2026

Interviews will take place on w/c 16th February 2026

Starting Date: 2nd March 2026

If this role feels aligned with your experience and values, we’d love to hear from you. 

Citizens Advice Wirral is a local charity supporting residents with a range of issues including benefits, debt, employment, housing and life challenges that affect health and wellbeing. We also campaign for change by influencing the policies and practices of organisations that impact our clients.

Our values shape everything we do – we are:
Open and Honest | Professional | Empowering | Non-judgmental | Approachable.
These values underpin our advice-giving, our research and campaigns, and how we challenge discrimination and champion equality.

We’re currently recruiting a Team Lead – Gambling Harms Reduction.

We are looking for an enthusiastic and motivated individual to join our Leadership team and drive the implementation of Wirral’s Strategy to Reduce Gambling – related Harms.   This exciting new role will work closely with stakeholders across the borough to ensure the delivery of the gambling harms strategy and associated action plan; using data and evidence to identify needs, monitor progress, and evaluate impact;  building strong partnerships across local authorities, the NHS, VCSFE organisations, and people with lived experience.

You will have strong project management skills, great interpersonal skills, be empathetic, resilient and be able to maintain effective working relationships with partners across the sectors.

Working for Citizens Advice Wirral has a range of benefits including:

• A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)

• Agile working and both home and office-based days (role dependent)

• Contributory pension scheme

• Access to our Employee Assistance Programme (EAP).

Ready to apply?
Find out more and apply via the Apply button.

This post is currently funded until 31st March 2027.

Closing date: Tuesday 10th February 5pm.

Interviews: will be held at our offices in Wallasey on Thursday 26th and Friday 27th February. 

This role uses experiential insight to inform peer support, service design and engagement. We will assess how candidates apply that insight professionally (boundaries, safeguarding, confidentiality). This role is open to applicants with demonstrable, recent lived experience of homelessness (including rough sleeping, insecure or temporary accommodation).

About the role

The Passage has secured funding to deliver a 1-year pilot, exploring how the use of peer support can prevent further homelessness and increase social mobility, by giving people the support and confidence to get reintegrated into the community. 

This pilot will involve the recruitment and training of 10 lived experience volunteers who will share their insights and provide support to people recently re-housed to set and achieve goals with a focus on community re-integration. The pilot will offer a range of interventions including 1:1 support, community events and online training. 

The Passage recognizes that someone’s journey of homelessness doesn’t just end when accommodation is secured. What is often a confidence-stripping and traumatizing experience can take time to recover from. The first steps can be the most challenging for individuals to put down new roots and get back to where they were before that period. 

As The Lived Experience Specialist Project Worker, you will support your manager in the design, delivery, monitoring and reporting of the pilot; with a particular focus on supporting the volunteers in their roles. 

The Passage believes that peer support and the sharing of lived experience are essential tools in supporting people to take steps toward becoming more active, involved and connected. We also know that delivering peer support and helping others are also crucial cornerstones in processing living experience into lived experience. 

Main duties

• To support the recruitment and retention of lived-experience volunteers. 
• Have oversight of the day-to-day delivery of volunteers work by providing guidance & direction and ensuring volunteer support is delivered in a safe and supportive manner. 
• Support the creation of a volunteering environment where having lived experience is not a barrier but a tool to help others. 
• To support the manager to create and maintain procedures which underpin the pilot and volunteers’ activities, ensuring they are fit for purpose. 
• Meeting potential referrals, explaining the scope of the service, and undertaking person centered role matching. 
• Identify challenges including safeguarding issues encountered by volunteers 
• and working with the manager to address them. 
• Ensuring accurate and efficient recording of actions undertaken by volunteers. 
• Maintain a directory of low-cost activities, promote local events, and support development of an online resource to boost social connection and reintegration. 
• To support the Lived Experience Project manager in reporting to key stakeholders about the project, including attendance at some external meetings. 

Key responsibilities

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 
• To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 
• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 
• To adhere to all Passage policies and procedures. 
• To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults. 
• To at all times undertake your role in a professional manner maintaining a high- quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1. 
• Undertake any other duties that may be required which are commensurate with the role. 

Person specification

As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.

The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E4 and K1 to K5 demonstrating your experience and knowledge, giving evidence of your experience and abilities. 

Any information you provide will be handled confidentially and in line with UK GDPR and our Recruitment Privacy Notice.

EXPERIENCE 

E1 - Demonstrable, recent lived experience of homelessness (including rough sleeping, insecure or temporary accommodation)

E2 - Volunteering in a peer support capacity and/or working with vulnerable people in a support role. 

E3 - Experience of working both collaboratively as part of a team, and able to work independently. 

KNOWLEDGE/SKILLS 

K1 - Skilled communicator with strong emotional intelligence and an ability to connect with & motivate vulnerable people. 

K2 - Understanding of the challenges faced by people experiencing homelessness and rough sleeping. 

K3 - Proficient in digital literacy, for example use of digital applications and online navigation. 

K4 - Familiarity with safeguarding and personal boundaries principles (desirable). 

K5 - An understanding of data protection principles (desirable). 

Join our team at Citizens Advice Doncaster as a General Adviser! You'll play a vital role in empowering local residents by providing high-quality advice and support across our offices and community outreach locations.

This role demands excellent customer service and a dedication to achieving the best possible outcomes for our clients, always upholding the core values of Citizens Advice.

You'll thrive in a dynamic environment, demonstrating a proactive and flexible approach to meet client needs and exceed project and funder expectations. The role requires travel within the City of Doncaster.

Role purpose

• To provide a high-quality advice and support to clients accessing the service via face to face, telephone, email and web chat

• Deliver Financial Capability and Income Maximisation advice to clients

• Support Clients to understand the benefits systems and application processes 

• To share responsibility for compliance with Projects, targets and requirements.

• Ensure high quality standards are met and that data is captured and recorded accurately. 

• To work effectively with other partners and stakeholders to deliver a seamless service to clients

• Undertake service delivery at Outreach venues across the city  as required. 

• To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.

Advice 

• Provide General Advice and assisted information to clients at our offices and outreach locations via face to face, email and web chat 

• Conduct initial assessments to understand clients' needs and identify the key issues.

• Provide accurate, impartial, and confidential advice on a range of topics, including benefits, debt, housing, employment, and consumer issues.

• Explain complex information clearly and concisely, ensuring clients understand their options.

• Assist clients in exploring different solutions and making informed decisions.

• Empower clients to act on advice and information provided 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Liaise with third parties as appropriate. 

• Ensure income maximisation through the take up of appropriate benefits. 

• Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. 

• Comply with all organizational policies, procedures, and guidelines in the performance of all duties

Research and campaigns 

● Assist with research and campaigns work by providing information about clients' circumstances. 

● Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

● Monitor service provision to ensure that it reaches the widest possible client group. 

● Alert other staff to local and national issues. 

Essential Skills & Experience:

• Proven experience in providing high-quality advice and support to clients.

• Ability to explain complex information clearly and concisely

• Excellent communication skills, both verbal and written, including strong negotiation and representation abilities.

• Advanced IT proficiency, including expertise in maintaining databases and spreadsheets.

• Demonstrated ability to effectively interview clients, assess their needs, and identify key issues.

• Strong organisational and time-management skills, with the ability to prioritize tasks, meet deadlines, and effectively manage a demanding caseload.

• Proven ability to utilise IT effectively in the provision of advice, including the preparation of reports and submissions.

• Strong teamwork and collaboration skills, with a willingness to work effectively within a team environment.

• A strong understanding of and commitment to the aims and principles of Citizens Advice, including its equality and diversity policies.

• A strong work ethic and a proven ability to adapt to changing priorities and targets

• Understanding of welfare rights and benefits 

In accordance with Citizens Advice national policy we require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.

Overview of post: 

This is a 12-month paid internship starting in March 2026, supported by the Jack Petchey Internship 
Programme. The successful candidate must be available to take up the post by Monday 23rd
March 2026. This internship is designed to provide a structured learning and development 
opportunity for someone interested in building a career in the youth, charity, and/or community 
sector. The post-holder will gain specialist knowledge working with unpaid Carers and their 
families, as well as exposure to how the broader health, social care, and education sectors
operate.

The post-holder will support the delivery of activities and breaks for Young Carers (YCs) and 
Young Adult Carers (YACs), including social, educational, and wellbeing groups, groups which 
support YC and YAC personal development, create opportunities to build friendships and peer 
support networks as well as provide time out from caring roles. 

They will help raise awareness of Young Carers by attending e.g. outreach events and school 
assemblies alongside staff, will contribute to identifying new YCs, and undertake a specific 
project focused on engaging more YACs aged 18–25. This project will involve researching their 
needs and preferences and piloting activities to meet these.

Through Sutton Carers Centre’s support and the additional opportunities provided by the Jack 
Petchey Internship Programme, this internship offers a high-quality, developmental experience 
for someone starting out in the sector. It could be particularly rewarding for someone who has 
lived experience of caring and/or wants to develop specialist knowledge and skills in this area. 
Principal Tasks
Activity Delivery
• Support the planning, organisation, and delivery of creative, educational, therapeutic 
and/or social group activities, workshops, and trips for YCs and YACs. 
• Attend school assemblies and other outreach events with colleagues to raise awareness 
of Young Carers and help identify new referrals.
• Encourage YCs/YACs to participate in the planning and shaping of activities, including 
through forums and feedback.
• Contribute to creating safe, inclusive, and positive environments where YCs/YACs feel 
valued and supported.
Young Adult Carers Project
• Lead a time-limited project to engage YACs (18–25), engaging with currently identified 
YACs about their interests and barriers to participation.
• Design and pilot a programme of activities and breaks based on findings, with support 
from colleagues.
• Contribute ideas of how we can identify and support more YACs. 
• Share learning and recommendations with the wider team to inform future service 
delivery.
Learning and Development
• Take part in regular supervision, induction and a structured training programme, 
including safeguarding, project planning, group work, and communication skills.
• Shadow colleagues across Sutton Carers Centre to build knowledge of Carer support 
and wider health and social care systems.
• Receive mentoring to support professional and personal development.
Partnerships and Networking
• Work alongside staff to liaise with schools, colleges, and other community organisations, 
as well as colleagues in social care and health settings.
• Build relationships with external partners, providing opportunities to network with other
organisations and potential employers.
• Help promote SCC’s activities through newsletters, social media, and events.
Monitoring and Evaluation
• Support the collection of feedback and monitoring data from activities and events.
• Assist with record keeping, reporting, and communications.
Policies & Procedures:
• Carry out the above duties with due regard at all times to the Equality, Diversity & 
Inclusion, Data Protection & Confidentiality, Safeguarding, Environmental, Business 
Continuity, Health & Safety and all other policies and procedures of Sutton Carers 
Centre.
Other Duties
• To attend and take advantage of managerial and/or peer supervision, team/staff 
meetings and undertake appropriate training and any other professional or personal 
development.
• To develop and maintain current and accurate personal knowledge of unpaid Carers’ 
issues and any statutory or legislative changes.
• To participate in staff meetings, staff forums and training events.
• To be flexible with your availability for working hours, as the role will include very 
occasional, weekend and evening work, for which you will receive TOIL.
• To work as part of an overall team, contributing to the development of the Centre and 
participating in activities, fundraising and promotional events.
• To undertake other duties as appropriate to the post, as agreed with your Line 
Manager. 
Developmental Opportunities
As part of the Jack Petchey Internship Programme, (information here) the post-holder will also 
benefit from:
• An individual £1,000 training budget.
• A dedicated professional mentor for independent advice and guidance.
• Four personal development workshops during the year.
• The opportunity to be part of a peer support network of interns across London and 
Essex.
• Participation in Action Learning Sets with other interns.
• Attendance at a programme launch conference and an end-of-programme 
celebration.
In addition, the intern will:
• Gain experience of working directly with YCs and YACs.
• Benefit from working within a passionate, ambitious and supportive team environment as 
well as a wider community of Sutton organisations determined to effect positive change 
for young people and their families.
• Develop skills in activity planning, delivery, and evaluation.
• Learn about safeguarding, equality, and inclusive practice.
• Build competencies that will form a portfolio of evidence for future roles in the youth, 
charity and health and social care sectors.
This Job Description is not prescriptive; it outlines the key tasks of the post-holder and 
is subject to change in consultation with the post-holder.

The focus of this role is delivery of support to the fundraising team as well as administrative and financial record keeping tasks. You will be the first point of contact for individual supporters and play a key role in developing and delivering our stewardship and engagement plans. You will be involved in gathering feedback and experiences from our visitors so that we can show our impact. You will have an important role to make sure our database, record keeping and financial systems are accurate and fully up to date. You will assist the Fundraising Manager to generate financial and impact reports for use internally and externally. This is a varied role with plenty of contact with our wider staff team and supporter community and some desk-based work alongside. If you have experience in fundraising roles this would be an advantage.

Key responsibilities:

Supporter care and communication (40%)

· Act as the first point of contact for fundraising enquiries, including in person visits, ensuring a positive, personalised and friendly approach.

· Proactively and reactively thank new and existing supporters, via a variety of channels including phone, email, letter, social media and in person.

· Contribute to the development and delivery of a stewardship plan, with support from the Fundraising Manager.

· In collaboration with the Fundraising Manager and fundraising colleagues, produce materials and resources to support our stewardship of donors and supporters. This will include preparation of newsletters, social media content, marketing/fundraising materials and helping to plan and deliver supporter and participation events.

· Assist with systematic gathering and presentation of visitor feedback from a range of stakeholders including participants, group leaders, parents and teachers. This will be through face-to-face conversations, online events, surveys and through collating evidence gathered routinely by teams at Bendrigg.

Financial and database administration (30%)

· Working with the Finance Manager and Fundraising Manager, accurately process, record and reconcile donations and Gift Aid income across various platforms.

· Log donations using a combination of manual data entry, automated imports, and third-party integrations with our fundraising database.

· Confidently run internal reports to generate statistics and impact measurements for use in our accounting, projections and grant reports.

· Ensure the database is fully up-to-date and complies with data protection regulations including GDPR.

Team support (30%)

· Manage our third-party donation platforms, ensuring accurate record keeping.

· Work with the fundraising team to create and maintain our stock of fundraising materials and resources.

· Maintain Bendrigg’s website pages related to fundraising and supporter care.

· Help the Fundraising Coordinator prepare for and deliver events and other community initiatives.

· Contribute to the planning process for the team’s calendar of fundraising appeals and activities.

· Provide support to the onsite Income & Engagement Team providing a 'reception' service including answering the door, greeting and signposting visitors, accepting deliveries, answering the main office phone and directing calls.

Further responsibilities

· Participate in the day-to-day work of the organisation – such as attending team meetings, producing reports and taking a flexible approach to general administrative duties.

· Complete internal and external training appropriate to the role.

This is not an exhaustive list, and you will be able to undertake such duties as may reasonably be expected, within the scope and rank of this post.

The Equality Trust is looking for a motivated and organised Senior Digital Engagement Officer who enjoys working in a high trust, high autonomy environment with remote, supportive line management. We offer a dynamic, friendly team and an empowering and flexible working environment. Equality Trust is committed to diversity, equity and inclusion in recruitment. We know that organisations with a diverse team perform better, and we particularly welcome applications from those who identify as from the Global Majority, working class, LGBT+, disabled and older applicants.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Haringey Volunteer Community Service in Haringey.

Sounds great, what will I be doing?

This role involves working within a multidisciplinary NHS team to support adults with moderate to severe mental illness by holding a caseload of service users and serving as their key contact throughout care planning, progress monitoring, and discharge, using the RiO system. The post-holder collaborates with individuals to develop person-centred recovery plans focused on social goals and community integration, building therapeutic relationships through trauma-informed, strength-based approaches. They support access to local resources, appointments, wellbeing activities, and peer or psychoeducational groups, while promoting recovery-focused, jargon-free communication and advocating for co-production and integrated care. Liaising with statutory and voluntary organisations ensures smooth service navigation and warm handovers, while active participation in clinical meetings and community events helps represent both Hestia and the Community Mental Health Team. The role also requires accurate documentation of all support activity, adherence to safeguarding and health and safety procedures, and engagement in supervision, training, and continuous professional development.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will hold an NVQ Level 4 in Care or possess at least two years' experience working in a mental health setting, with a strong understanding of mental health issues, recovery principles, and co-production. They will have a solid grasp of care planning, risk assessment, recovery tools, and relevant legislation such as the Mental Health Act. The role requires excellent communication and relationship-building skills, alongside the ability to facilitate groups effectively. Candidates must be confident using IT systems, including electronic case management tools, and be able to work both independently and collaboratively in a fast-paced environment. A commitment to person-centred, trauma-informed practice is essential, as is resilience, adaptability, and the ability to maintain professional boundaries. Desirable attributes include lived experience of mental illness or secondary care services, peer support training, familiarity with local resources, and skills in training, mentoring, report writing, presentations, or multilingual communication.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are seeking an enthusiastic and creative Digital Marketing Executive to join us at the Royal Meteorological Society (RMetS) – the leading independent expert for weather and climate, and one of the most established and respected scientific institutions in the world.

Make an impact: This is an exciting career opportunity for a marketer who loves content and data to use their skills and knowledge to make a positive impact on society.

Take ownership: You will play a key role in delivering our digital marketing strategy to increase brand awareness, audience engagement and conversion, whilst maximising content delivery and data insight.

Keep growing: With a broad marketing programme that includes everything from our global Weather Photographer of the Year competition to award-winning initiatives to engage the general public in the latest weather and climate science, the role offers an opportunity to develop your skills and experience in many areas of digital marketing.

What you will do in the role:

• Develop and execute digital marketing campaigns.
• Create compelling copy for the website, email campaigns, social media and other digital marketing materials.
• Manage the Society’s website, including developing, updating and monitoring content to ensure SEO/GEO maximisation and best practice.
• Plan, develop and oversee the production and repurposing of digital content including videos, podcasts and live streaming events, creating promotional, informational and thought leadership content.
• Oversee the design and production of printed material, branded assets and promotional items ensuring consistent implementation of the brand.
• Monitor and report on the performance of digital marketing campaigns, making recommendations for improvements and adjustments as needed.
• Build strong, productive, collaborative working relationships internally and externally to support the delivery of the digital marketing strategy.

Essential skills and experience you will need to demonstrate:

• Degree or relevant marketing qualification.
• Minimum of two years’ experience in a digital marketing role.
• Experience of email marketing, social media (including advertising) and content marketing.
• Digital content design skills with experience in creating and repurposing digital content through applications such as Adobe Photoshop, InDesign, Illustrator, Premier Pro, Audition (or other equivalent.)
• Strong written communication. 

Desirable skills and experience:

• Excellent organisational skills and attention to detail.
• Strong project management skills: self-sufficient in prioritising, organising workload and planning ahead.
• Able to think critically with strong problem-solving skills.
• Strong interpersonal skills with the ability to work across teams.
• Previous experience of using marketing automation and CRM software.
• Good working knowledge of Microsoft Office tools including PowerPoint, Excel and Word.
• Ability to use audio visual equipment such as a camera, microphone.

What you can expect when you work for the Royal Meteorological Society:

• Hybrid working, usually 2 days per week at home and 3 days per week at the RMetS Headquarters in Reading
• Permanent, full-time role (37.5 hours per week)
• 25 days holiday per year in addition to 8 public holidays.
• 10% employer pension contributions.

If you’d like to grow in this exciting and challenging Digital Marketing Executive position, working in a well-respected and internationally renowned charitable organisation with Royal Charter, we would love to hear from you. 

Recruitment Information and Timetable:

The deadline for applications is Friday 30 January 2026, although the position may close earlier than this if a suitable candidate is found.

To apply please click the link and apply through CharityJobs, with a full CV and detailed covering letter explaining how you meet the essential criteria for this role.

Interviews are expected to take place week commencing Monday 2 February 2026 with some flexibility for interview times outside of core working hours.

The Royal Meteorological Society values diversity of background and perspective and is committed to treating all people equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value diversity of background and perspective.

We are particularly committed to the employment and career development of people with disabilities. As part of this commitment, we operate a guaranteed interview scheme for applicants who consider themselves to have a disability (as defined by the Equality Act 2010) and who meet the essential criteria for the role they have applied for. If you wish to apply under this scheme, please indicate this in your covering letter. We also welcome discussion of any reasonable adjustments required to enable you to engage with the application process – if you wish to discuss reasonable adjustments with respect to the application process, please contact: Nathan Reece on 0118 2080 142.

For further information about this vacancy or working at the Royal Meteorological Society, generally please contact: Nathan Reece on 0118 2080 142.