1,554 Support manager jobs
Online Fundraising Manager - Innovation - FTC
We're looking for a proactive and delivery-focused online fundraising professional to drive innovation and new online product development across our fundraising portfolio. This role is ideal for someone with a strong test-and-learn mindset who thrives on turning ideas into live initiatives, rapidly testing concepts, measuring impact and applying learnings to improve performance. Working across multiple products and propositions, you'll collaborate with teams across the organisation to identify opportunities, build stakeholder buy-in and bring new ideas to life. This is a hands-on role focused on online fundraising innovation, offering the opportunity to shape and test the next generation of fundraising opportunities for ARUK.
This role will be known internally as Online Fundraising Manager*
Key Responsibilities:
Digital Fundraising & Online Communities
· Lead a test-and-learn approach to fundraising growth, designing, implementing, and evaluating live campaigns and experiments, while building strong relationships with internal stakeholders to secure buy-in and ensure successful delivery.
· Support and coach teams to generate fundraising through online communities, including Facebook challenges, streaming channels and new tech. You will provide guidance on content, stewardship, and conversion.
· Lead the Facebook Challenge strategy and translate this for all stakeholders. Bringing all relevant teams together to ensure the Challenges are reaching the right audiences, supporters are stewarded appropriately, and the opportunities of these events are maximised.
· Responsibility for managing and delivering Facebook challenges p.a
· Develop and oversee strategies for streaming fundraising, identifying opportunities within Web3 communities and streaming ecosystems.
· Ownership of relationship with external agencies, holding regular check ins and ensuring the skill levels across the team of third-party systems.
· Monitor trends, campaign performance, and supporter behaviour to inform strategy adjustments and post-event improvements.
· Build relationships with other third sector organisations to share ideas, successes and concerns to build robust fundraising challenges and develop direction for new opportunities.
· Lead the creation of a Streaming New Product Development pipeline to test innovative fundraising approaches with content creators and streaming communities.
· Ensure the team effectively engages online communities to amplify ARUK activity and maximises supporter participation.
· Work with internal teams to ensure consistent supporter engagement and stewardship across all online platforms.
· Work closely with the celebrity and Influencer team to create and deliver the ARUK influencer strategy.
New Audiences & Partnerships
· Lead and oversee the development of partnerships.
· Maximise fundraising opportunities through third-party collaborations and emerging digital channels.
· Work closely with the Celebrity Team to identify potential content creator fundraisers and ensure they are stewarded appropriately.
· Responsible for developing Online Fundraising strategy, providing guidance to team for building partnerships and maximising relationships.
· Work with Digital team to identify new potential fundraising platforms and digital methods of fundraising.
Management
· Attend relevant sector-wide meetings to understand latest trends to inform strategy and direction of team.
· Undertake evaluation of income area, considering contribution, ROI and long-term potential.
· Stay abreast of competitor activity, particularly in designated areas, to inform strategy.
· Develop a full understanding of ARUK systems including data, finance and compliance in order to support the team in creating well informed processes and use of systems.
· Champion the Innovation/Online Fundraising Team across ARUK, sharing knowledge and education teams on the opportunities available.
· Upskill internal teams (e.g. fundraising, corporate, philanthropy)
Knowledge, skills and experience needed:
· Experience in designing, implementing, and evaluating live tests,
· Experience in effectively managing relationships with internal stakeholders to gain buy-in and drive delivery.
· Project management experience
· Experience in fundraising strategy development and delivery.
· Understanding of social media and online platforms
· Line management experience, particularly experience managing a team
· Proven track record of meeting or exceeding financial and non-financial targets.
· Good practice and understanding of GDPR and compliance.
· Experience in creating supporter journeys
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £45,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 11th October 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Starlight
Starlight is the national charity for children's play in healthcare.
We believe that healthcare should be a more humane and child-centred experience for every child. We work across the UK to champion the importance of play during treatment, care and recovery, supporting children, parents and carers, and healthcare professionals.
Play is integral to children's wellbeing. It can help children experience greater agency, autonomy and control during healthcare, express thoughts and feelings, build resilience and make healthcare settings feel more welcoming and safe. But play is still too often overlooked or treated as an optional extra within children's healthcare.
Our ambition is to end preventable trauma in children's healthcare.
Our new strategy is taking Starlight into an important next phase. We want to build on the expertise, evidence, influence, partnerships and brand positioning we have developed over recent years and use them to create greater impact for children and families.
That means becoming a stronger voice for change: increasing understanding of children's experiences of healthcare, influencing the systems and people who shape children's healthcare, strengthening our relationships with supporters and partners, and communicating with greater clarity, consistency and impact.
Our brand and communications have an increasingly important and broad role to play. We need to tell powerful stories, challenge assumptions, engage people emotionally and intellectually, and make it clear why children's healthcare needs to change.
This is an exciting time to join Starlight and help shape how our purpose, personality and ambition are experienced by the people who matter most.
Our Strategy and the Creative Designer
Our ambition is to influence how children's healthcare is understood and experienced.
To do that successfully, we need communications and creative work that is distinctive, compelling and purposeful. We need to communicate with different audiences in ways that help them feel, understand and ultimately do something differently. As our Creative Designer, you will play an important role in making that happen.
Working as part of the Influence, Insight & Communications team and reporting to the Communications & Brand Manager, you will develop ideas and produce high-quality work across campaigns, fundraising, influencing, digital communications, events and organisational communications.
You will also help to evolve how Starlight looks, feels and expresses itself, ensuring that our creative work is distinctive, consistent and recognisably Starlight.
You will work closely with our Digital Content Creator, who leads the production of channel-native video and social content. You will contribute visual concepts, campaign identities, graphics, storyboards and brand treatments to help this content feel coherent, distinctive and recognisably Starlight.
You will help Starlight make effective use of new creative technologies, including AI, where they can improve efficiency, enable experimentation or extend our creative capability. We want to use technology to help us work smarter and create more, without compromising creative judgement, authenticity or quality.
You will work with colleagues across Starlight and, where appropriate, with external creative specialists to ensure our communications are engaging, accessible, authentic and effective.
Please apply for this role through Charity Job with your CV accompanied by a supporting statement which demonstrates how your experience matches the person specification and highlights your most relevant, recent experience for this role.
**Please include your portfolio, examples of, or links to your work**
In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.
The role will close at 9am on Monday 28th September and we are actively recruiting for this post on a rolling basis.
The client requests no contact from agencies or media sales.
Job type: Permanent full-time
Location: Banbury, London, Cardiff, or Belfast – you will be contractually based in the office nearest to you with hybrid working.
Hybrid working: You will be able to work from home and come into the office to collaborate with your team(s) when required. We have flexible core hours, and we don’t believe in a culture of presenteeism. We will discuss what is important to you during the recruitment process.
Salary & Benefits: £56,800 + 10% pension, 25 days annual leave + bank holidays, 35-hour working week, up to 13 flexi-days, private medical insurance, life assurance, and much more!
Closing date: 2 October at 08:00 AM BST. WRAP reserves the right to close this role early in the event of a large volume of applications.
Who are we?
WRAP is a global environmental action NGO transforming food, packaging, textiles and resource use systems in pursuit of circular living.
WRAP are the people who do. We convene. We evidence. We solve. We deliver.
For over 25 years, WRAP has innovated to meet the problems of the day.
We prevent waste and pollution to save money, improve living standards and protect natural habitats. We reduce greenhouse gas emissions and water stress to strengthen resilience and help meet environmental goals. We improve resource use to increase productivity and growth.
Across the world, we bring more than 1,000 businesses together with governments and civil society to tackle environmental challenges that require the collective action of many.
Join us at WRAP and you'll drive important change to embed circular living in every boardroom and in every home.
The role
As our Senior Strategic Engagement Manager, you will establish, develop and grow strategic relationships with key funders, securing sustainable income and long-term partnerships that support our mission and maximise our impact. Working collaboratively across the organisation, you will identify funding opportunities, develop compelling funding proposals, deliver high-quality stewardship and ensure funders remain engaged and inspired by our work.
You will play a key role in shaping and delivering our fundraising strategy, providing regular updates on trends across the funding landscape. You will line manage at least one member of staff and contribute to a positive, collaborative and high-performing team culture. Working closely with fellow fundraising professionals and multidisciplinary teams, you will be an excellent communicator, a supportive manager and a strong team player.
This is an exciting opportunity for an ambitious fundraising professional who is passionate about building strategic partnerships and securing investment that helps create a more sustainable future for people and the planet.
What are we looking for?
You will bring:
- A proven track record of securing income from trusts, foundations or other strategic funding partners.
- Significant experience developing and managing successful funding relationships that deliver substantial income growth.
- Excellent written communication skills, with experience of producing compelling funding proposals, reports and stewardship communications.
- Strong track record of working collaboratively, demonstrating influencing and stakeholder engagement skills.
- Experience of managing and developing staff.
Ready to lead the way to circular living?
If you think you have what it takes but your experience looks different to what is advertised, please still apply. We welcome applications from everyone regardless of your age, race, gender, neurodiversity, ability, beliefs, sexuality, or personal preferences.
We want to help you be your best, so please contact us if you require any assistance or adjustments during the recruitment process.
WRAP is working to transform those systems to create a thriving, sustainable world where Circular Living is commonplace.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Base of Work: Hybrid, minimum 1 day per week at the Community Impact Bucks Office in Aylesbury
Hours: 16 hours per week
Salary: £32,000 FTE (£14,629 actual salary)
Contract: Permanent
This is an exciting opportunity to shape how data and insight is used at Community Impact Bucks. You will strengthen our data practices, lead our monitoring analysis to ensure data is used effectively to support continuous improvement, planning and shape future projects and priorities. You will work closely with team members and project leads to understand how they collect and use data and insight across the organisation, being proactive in identifying and driving improvement.
The role will report to the Head of Programmes and Business Development.
About the charity
Community Impact Bucks is a charity that uses its expertise to deliver, support and empower positive change for local charities, communities and people. Our mission is to enable and develop strong and vibrant communities in Buckinghamshire.
We support charities, communities and volunteers to be the best they can be by:
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Building capacity empowering sustainable not-for-profit organisations and communities through practical support and development.
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Enabling volunteering through Volunteer Bucks.
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Developing partnerships and collaborations to influence change.
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Delivering community-based services and projects to help people stay connected and independent.
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Providing leadership and advocacy strengthening our sector’s voice and influence.
At the heart of Buckinghamshire’s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve.
The role
The Data, Insight and Impact Lead will help us understand, demonstrate and increase the difference we make. Working across our programmes and services, you will turn data into clear insights, reports, dashboards and impact stories that improve services, support decision-making and shape future priorities.
Working alongside the Head of Programmes and Business Development and colleagues across the charity, you will bring together information from different programmes and systems. With strong analytical and reporting skills, experience of monitoring and evaluation, and confidence working with complex datasets, you will support colleagues to improve data quality, meet reporting requirements and use evidence to improve services and identify future opportunities.
A key element of the role will be building a strong understanding of all areas of our work and collaborating with colleagues across the organisation. This will include regular in-person activity and collaboration with team members and the Senior Leadership Team.
The role will be responsible for
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Developing and improving data, insight and impact reporting across the charity.
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Analysing monitoring and evaluation data to demonstrate impact and support service improvement.
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Producing clear reports, dashboards, visualisations and impact stories for different audiences.
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Supporting project teams to collect accurate and useful data that meets operational and funder requirements.
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Improving data quality, consistency and validation across systems and supporting GDPR-compliant practice.
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Helping colleagues build their confidence and skills in using data and producing reports.
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Identifying effective digital tools and new approaches to data collection, analysis and reporting.
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Leading the preparation of data and insight for annual impact reporting.
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Promoting learning, reflection and evidence-informed decision-making across the charity.
What we offer:
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25 days holiday (plus bank holidays and an additional 3 days between Christmas and New Year)
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Onsite parking and lovely office setting
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Wide range of free training courses, plus personal development opportunities
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Supportive and inclusive environment with lots of positivity
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Company pension scheme with 5% employer contribution
Diversity and inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
How to apply
To apply, please send a CV with a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 4 October at 10pm.
For more information, please download the Job Description and Person Specification located at the bottom of this ad, or visit our website - Community Impact Bucks.
Interviews will take place in person at our office in Aylesbury. Interviews will take place week commencing 12 October.
We support people and groups to get involved in their local communities and make Buckinghamshire a better place to live.

The client requests no contact from agencies or media sales.
Barnardo's Greater Manchester Keyworking Service for Children and Young People with a Learning Disability/Autism (up to age 25)
Are you passionate about children and young people with Learning Disabilities and/or Autism having the right support to remain living where possible in the community, avoiding unnecessary hospital admissions? We have a fantastic opportunity for a Team Manager in the Greater Manchester Keyworking Service in our Salford and Trafford team.
As Team Manager you will work closely with key senior managers across education, health and social care to identify how collectively we can provide the right support, in the right way at the right time. You will provide day to day guidance and support, you will be involved in the development of the service, bringing your knowledge, skills, experience, enthusiasm and passion to contribute to better outcomes for children and families. We value creative thinking, problem solving and collaboration.
As a member of the wider service leadership team, you will be required to work flexibly across the service, and this will involve travel across Greater Manchester. You will be part of the on-call rota system providing out of hours guidance, this averages one week in every 2 months for which there is an on-call payment. You are expected to be in the office on average 2 days per week to be available for your team, and also to provide face to face supervision, team meetings and informal support.
The role provides many opportunities to develop your skill set, knowledge and career progression going forward. The service has a comprehensive training offer, and you will be supported by the leadership team within the service and organisation. To be a successful, you will need the following:
- Significant experience of supporting children and young people (up to the age of 25) with a Learning Disability and or Autism with complex support needs, including Mental Health conditions.
- Experience of collaborating with and confidently presenting information to key stakeholders, respectfully addressing issues on behalf of CYP and their families.
- Excellent team working skills. You will work as part of a team that covers Greater Manchester and be a key member of the service leadership team.
- Significant safeguarding knowledge and experience enabling referrals and escalations to be made and followed through to conclusion.
- Excellent recording skills and knowledge and the ability to quality assure and develop practice of others.
- Experience of line management and leadership, supporting the development of individuals and teams.
- A car available for work with business insurance.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification/ Job Description ensuring the above requirements are evidenced with examples in your application. For more information regarding the role of the Team Manager within the GM Keyworker Service please see the Additional Information Sheet.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
We're here to help children and young people feel safer, happier, healthier and more hopeful – and have somewhere they feel they belong.
The client requests no contact from agencies or media sales.
The Senior HR Advisor will be our in-house HR professional and lead the day-to-day people function.
The postholder is responsible for the full employment lifecycle, for helping SRS meet its legal and safeguarding obligations as an employer, and for providing confident, well-evidenced advice to the Management Team on employee relations matters.
What you will need
- CIPD Associate membership with a Level 5 Associate Diploma in People Management, or an equivalent degree-level HR qualification
- Demonstrable, hands-on experience of managing employee relations casework, including grievance, disciplinary, capability, performance and sickness absence
- Proven generalist HR experience across the full employee lifecycle, from recruitment through to exit
- Current, applied knowledge of UK employment law, and the ability to translate it into practical advice for non-specialists
- Experience of drafting, reviewing and implementing HR policies and procedures
- Experience of line managing staff and of coaching and supporting other line managers through difficult people matters
- Understanding of safeguarding obligations in relation to staff, including safe recruitment practice
- Sound understanding of data protection as it applies to employee records and HR processes and a proven track record of handling confidential and sensitive matters with discretion, and the resilience to carry that responsibility
- For the full list of essential criteria see the recruitment pack.
About us
Suffolk Refugee Support aims to enable all asylum seekers and refugees in Suffolk to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly across Suffolk as refugees and asylum seekers are housed across the county.
Suffolk Refugee Support exists to ensure that all asylum seekers and refugees in Suffolk, are enabled to live integrated, fulfilled and contributing
The client requests no contact from agencies or media sales.
Family Support Navigator
London | £32,491 FTE, inclusive of London weighting (£25,992 pro rata) | 28 hours per week | Fixed-term to 31 August 2027
Help families find their way through challenging times.
A leading national charity is looking for a Family Support Navigator to join an innovative, research-led programme supporting family and friend carers raising children in challenging circumstances.
This is a rewarding, hands-on role where you'll provide intensive, one-to-one support to families, helping them navigate complex systems and access the right support across social care, education, health and community services.
You'll work directly with families in their homes and local communities, building trusted relationships and helping carers feel more confident, informed and connected.
The role
You'll manage a caseload of families through a structured six-month programme, providing tailored support based on each family's individual circumstances.
You'll:
Provide intensive 1:1 support to family and friend carers
Complete needs assessments, support plans and regular reviews
Help families navigate social care, education, health and other services
Build effective relationships with local authorities and partner agencies
Facilitate local peer support groups
Maintain accurate, high-quality case records and data
Contribute to programme evaluation and evidence gathering
Work across community settings and family homes
About you
We're looking for someone who can combine empathy, resilience and excellent case management skills.
You'll ideally have experience supporting vulnerable families, children or carers within a community, voluntary sector or statutory setting.
You'll bring:
Strong case management and organisational skills
Excellent attention to detail and accurate record keeping
Confidence working with multi-agency professionals
Knowledge of safeguarding and trauma-informed approaches
The ability to build trust and engage families effectively
Professionalism and resilience when working with complex circumstances
Knowledge of kinship care and available support would be highly desirable
What’s on offer?
£32,491 per year FTE, inclusive of London weighting
£25,992 pro rata for 28 hours / 0.8 FTE
28 hours per week across 4 days
Fixed-term contract until August 2027
London-based, with some remote working
Regular community and family home visits
Co-location within local authority hubs and community spa
Generous annual leave plus bank holidays, pro rata
Excellent training and development opportunities
The chance to contribute to an innovative, evidence-based programme supporting vulnerable families
Ready to make a difference?
If you have experience supporting families and want to take on a role where your work can have a tangible impact, we'd love to hear from you.
Apply ASAP. The organisation is keen to interview and appoint quickly due to programme timelines. Candidates with a notice period of up to one month are particularly encouraged to apply.
If you have the above skills and experience and are immediately available, please apply today for the full job pack and further information!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We welcome applications from individuals looking for full-time work or from two candidates interested in a job share. Interviews will be held in mid September. Let us know in the application if you're interested in part time working.
About Us
RideWise is a Nottingham-based charity helping communities make greener, healthier travel choices. We deliver cycle training, sustainable transport projects, and outreach that reduces carbon emissions and promotes wellbeing. Our work has a big impact - and we do it with a small, passionate team.
About the Role
We’re looking for a proactive and community-minded Project Manager to help us deliver a range of active travel and sustainable transport projects.
You’ll lead on the coordination of community based cycle confidence training, manage project logistics and monitoring, and support people across Nottingham to adopt greener ways of moving around. The role also involves engaging with community partners, schools, and businesses, creating compelling programmes to suit their needs and abilities.
The RideWise team works virtually but there will be some regular travel to visit community partners, take part in face to face team meetings and prepare for events. Travel will be reimbursed.
This is a varied role where no two days are the same - and one where you’ll see the positive impact of your work immediately.
About You
We’re looking for someone who is:
- Organised and skilled at juggling multiple priorities
- A confident communicator and collaborator
- Practical, with a “hands-on” attitude
- Experienced in Project Management
- Able to produce monitoring reports, programme delivery plans and project budgets
- Passionate about sustainability and community wellbeing
- Desirable – have an interest in cycling or a cycling related qualification such as Bikeability Level 2 Instruction
A background or understanding of community-based sports or physical activity would be a real advantage, helping you to connect with our audiences and promote the benefits of active lifestyles.
You’ll need to be confident using Microsoft Teams and digital tools and be happy to travel to various sites around Nottingham.
Key Responsibilities
- Coordinate the delivery of green transport projects in schools, communities, and workplaces
- Support local people through community engagement
- Monitor project outcomes, record data, and assist with evaluation and reporting
- Create adaptable project delivery plans and then see them through to completion
- Build and maintain strong relationships with local partners and stakeholders
What We Offer
- A friendly, values-driven team with a strong local reputation
- Flexible, home-based working with some local travel as and when required - non standard working hours can be accomodated
- Opportunity to make a real difference to communities and the environment
To Apply
If you're passionate about greener transport, enjoy working with communities, and have strong project delivery skills, we’d love to hear from you.
Please apply with your CV and a brief covering statement outlining your suitability for the role.
Improving the lives and futures of our communities through walking, cycling and active travel


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Routes to Roots is looking for an inspiring, compassionate and proactive Centre Manager to lead the day-to-day operation and future development of the Genesis Centre in Poole.
This is not a role where you will spend every day behind a desk.
You will be at the centre of a busy, welcoming homelessness service: leading people, building partnerships, solving problems, developing opportunities and making sure that people experiencing homelessness or housing insecurity receive the very best possible support.
Some days will require strategic thinking. Others will require you to roll up your sleeves and help make things happen. We are looking for someone who can do both!
About the role
As Centre Manager, you will take the lead for the day-to-day running and continued development of the Genesis Centre, working closely with our Trustees, staff, volunteers and local partners. You will have real scope to shape how the service develops and to strengthen the Genesis Centre's role within Poole's response to homelessness.
You will be a visible and approachable presence within the Centre and the wider community, helping to raise the profile and reputation of Routes to Roots and strengthen our network of partners and supporters by:
- Leadership & strategy – working with the Trustees to deliver the charity’s strategic and operational plans, monitor outcomes and identify opportunities to improve and develop services.
- People & volunteers – leading and supporting employees and volunteers, including recruitment, induction, development, performance and wellbeing.
- Centre operations – overseeing the day-to-day running of the Centre, budgets, resources, premises, donations, food supplies, health and safety, safeguarding and compliance.
- Partnerships & community engagement – building strong relationships with BCP Council, homelessness services, health services, community organisations and other local partners, while representing Routes to Roots at networking events and community activities.
- Fundraising & sustainability – supporting the Trustees with fundraising, identifying grant opportunities and contributing to the financial sustainability and future development of the charity.
- Governance & reporting – providing Trustees with clear information on performance, finances, risks, incidents and strategic progress, and ensuring policies and procedures are effective and up to date.
About you
We are looking for someone with experience of managing people and/or volunteers and overseeing a service, programme or project, including budgets and resources.
You will ideally already have experience of working with people experiencing homelessness or vulnerability and be just as confident building effective relationships with someone walking through the doors of the Genesis Centre as with a volunteer, Trustee, commissioner or partner agency.
You will bring:
- Strong leadership, people-management and communication skills;
- Excellent organisation and the ability to manage competing priorities in a challenging environment;
- Strong problem-solving and decision-making skills, with the ability to turn strategy into practical action;
- New ideas, activities and partnerships that can improve outcomes for the people using the service;
- High standards around safeguarding, health and safety, incidents, complaints, records and the safe operation of the building;
- The ability to use data, feedback and what we learn from clients to understand what is working and where we can do better.
- An understanding of the importance of good governance, accurate records, performance information and safe working — but you will never lose sight of the people behind the processes;
- A compassionate, respectful and non-judgemental approach.
- Resilience, emotional maturity and the ability to remain calm under pressure.
- A proactive, flexible and solutions-focused approach.
Experience of grant applications, fundraising or working within the voluntary, housing, health or social care sectors would be advantageous.
Most importantly, you will share our belief that people experiencing homelessness deserve dignity, respect, opportunity and the right support to move forward.
Why join Routes to Roots?
Routes to Roots is a Poole-based homelessness charity with a Christian ethos and more than 20 years' experience of supporting people who are rough sleeping, vulnerably housed or rebuilding their lives following homelessness.
Our Genesis Centre is much more than a traditional day centre.
It is a place where people can eat, shower, wash clothes, receive practical help and simply feel welcome. It is also a place where people can connect with housing, health, substance use and other specialist services, take part in activities and begin to move towards something different.
At its best, Genesis is a place of opportunity, connection and change.
This is a unique opportunity to take a leading role in a charity that is committed to supporting people experiencing homelessness and vulnerability in Poole.
You will have the opportunity to shape the future development of the Genesis Centre, work alongside dedicated Trustees, staff and volunteers, develop meaningful partnerships across the community and see the direct impact of your work.
Interested?
If you are an experienced manager who is passionate about making a difference and would like to play a key role in the future of Routes to Roots and the Genesis Centre, we would love to hear from you.
Routes to Roots is committed to equality, diversity and inclusion and welcomes applications from people from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
Elliot Leigh Supported Living provides semi-independent supported accommodation across East and North-East London for young adults aged 18–25 who are leaving the care system. Our residents are at a pivotal moment in their lives — transitioning from care into adulthood — and they need more than just a roof over their heads.
As a Support Worker you will hold a caseload of around 10–12 residents, walking alongside each of them through that transition: managing a tenancy, navigating employment, handling money, and knowing that someone is in their corner. You will work from our East London office and visit residents in their homes, all within a manageable travel radius — this is a Monday-to-Friday daytime role, not a shift or rota post.
This is not a passive role. It demands energy, creativity and a genuine commitment to working in partnership with young adults who have often experienced significant trauma, instability and disappointment. But it also offers something rare: the chance to be the person who helps someone turn their life around.
PAY, HOURS AND BENEFITS
✓ £32,000 salary for candidates with 12 months’ relevant experience and a Level 3 qualification. Have the experience but not the Level 3? Start on £27,000, we fund the qualification, and you move to £32,000 on completion.
✓ Monday to Friday, 9am to 5pm — flexible start and finish times will be considered; no evenings, weekends or bank holidays
✓ 25 days’ annual leave plus bank holidays, rising to 30 days in line with length of service
✓ 4% employer pension contribution
✓ Enhanced DBS and Update Service subscription funded by us *subject to qualifying criteria
✓ Funded Level 3 Diploma in Health & Social Care or Housing, with paid study time, if you don’t already hold one
✓ A clear career ladder: Support Worker → Senior Support Worker → Team Leader, with published pay points
✓ Employee Assistance Programme with 24/7 confidential support
✓ Monthly supervision and reflective practice sessions, plus a structured four-week induction
✓ A small, inclusive team where your voice shapes how we work
✓ A company dedicated to the continuous professional development of its team members
WHAT YOU’LL DO
• Support residents to develop and sustain independent living skills — budgeting, cooking, cleaning, tenancy management
• Deliver structured keywork sessions and co-produce individual support plans with each resident
• Help residents into education, employment and training — CV writing, job applications, college enrolment
• Keep accurate, timely records on our digital case management system — keywork notes, risk assessments, support plans
• Liaise with local authority leaving care teams, social workers, personal advisers and other professionals
• Support residents to manage their mental health, wellbeing and personal challenges in a trauma-informed way
• Accompany residents to appointments with external agencies — GP, Job Centre, local authority
• Respond calmly and professionally to conflict, emotional distress or challenging behaviour
• Work with the wider team to ensure the safety and wellbeing of all residents
• Contribute to team meetings, supervision and your own continuing professional development
WHO WE’RE LOOKING FOR
Essential:
• At least 12 months’ relevant experience supporting young people or young adults in a care, supported housing, youth work or semi-independent living setting
• A genuine understanding of the challenges care leavers face in the move to independent living
• Working knowledge of safeguarding and trauma-informed practice
• Strong written and verbal communication — you will produce keywork records, risk assessments and support plans to a professional standard
• Confident IT skills and the ability to use a digital case management system
• Enhanced DBS (Adults Workforce) on the Update Service, or willingness to apply; current safeguarding certificate, or willingness to complete on appointment
• Right to work in the UK
For the £32,000 rate:
• Level 3 (or above) in Health & Social Care, Housing or a related discipline, alongside the 12 months’ experience above
Desirable:
• Experience supporting young adults into education, employment or training
• Knowledge of the Children (Leaving Care) Act 2000, Care Act 2014 and Pathway Planning
• Experience with complex needs, mental health or substance use
Not quite one year’s experience yet? Ask about our Trainee Support Worker route: a 12–18 month funded Level 3 apprenticeship on £27,000, with a guaranteed move to the Support Worker scale on completion.
WHAT MAKES A GREAT ELSL SUPPORT WORKER
• Treats every young adult as a capable individual — not a case to be managed
• Understands that independence is built gradually, and shows up with patience and consistency
• Holds clear professional boundaries while staying warm and approachable
• Is solution-focused and creative enough to find a new way in when the obvious route isn’t working
• Is a confident advocate for residents with external agencies and professionals
• Takes ownership of their own development and reflective practice
HOW TO APPLY
For an informal chat about the role before applying, contact Chloe Crieghton, Service Manager, on the same address. Interviews are held in person at our East London office and include a short written exercise and time with a current resident representative.
Closing date: rolling — we interview as suitable applications arrive and will close the advert once the post is filled.
Safer recruitment: all appointments are subject to an Enhanced DBS Disclosure (Adults Workforce), satisfactory references covering the last three years and completion of our Safer Recruitment process. Elliot Leigh Supported Living is committed to safeguarding and promoting the welfare of all residents. We welcome applications from people with lived experience of the care system.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an experienced and community-focused Environmental Project Manager to lead our Environmental Project and initiatives across our four-acre Community Park, Horticulture Hub and growing spaces, manage staff and volunteers, and build partnerships that help local people connect with nature and improve their environment.
To ensure CCA continues to respond to the social, health, recreational and educational needs of our local community.



The client requests no contact from agencies or media sales.
The Otakar Kraus Music Trust is looking for an enthusiastic and experienced Community & Local Business Fundraiser to help us grow support for our work across Richmond and surrounding areas. OKMT uses music therapy and inclusive music projects to improve the lives of over 500 children and adults each year, including people with disabilities, neurological conditions and dementia.
This is an exciting opportunity to shape a new role within a small, friendly charity. You will build relationships with local businesses, schools, clubs and community organisations; develop sponsorship and Charity of the Year opportunities; support fundraising events and individual fundraisers; and help inspire more people across our community to support OKMT. We are looking for a confident, warm and self-motivated relationship-builder with experience of fundraising, business development or a related field and a track record of generating income.
Key Responsibilities
Community Fundraising
- Build relationships with local schools, clubs and organisations to generate event participation and donations.
- Develop with the Director and Fundraising Manager a case for support and accompanying materials to pitch to potential community or local businesses.
- Organise events with community or business partners and support OKMT’s own fundraising events including our triennial Music Marathon, walks and seasonal appeals.
- Recruit, brief and steward individual fundraisers taking on challenges (runs, rides, marathons, swims, etc.) and community supporters running their own events on OKMT's behalf.
- Assist the Fundraising Manager in growing individual giving initiatives as necessary.
- Support the OKMT team to pitch for Richmond May Ball and other major appeals and lead the process if selected.
- Manage supporter journeys including thank-you communications and impact updates in conjunction with the team.
Local Business Fundraising
- Identify and approach local businesses across Richmond, Twickenham, Teddington, Hampton, Barnes and surrounding areas with tailored propositions for Charity of the Year, sponsorship endorsement and ongoing support.
- Account-manage business supporters through relationship building, regular updates, site visits, networking events and clear reporting on impact.
- Represent OKMT at local business networking events, Chamber of Commerce gatherings and Richmond Business Awards activity to raise the charity's profile.
- Explore opportunities for volunteering and develop a value exchange.
Shared / Cross-Cutting Responsibilities
- Quarterly income and activity targets will be agreed with the Director within the first four weeks, reviewed formally at 3, 6, 9 and 12 months, with results reported to the Board.
- Maintain accurate records of supporters, prospects and income, and ensure compliance with GDPR and Fundraising Regulator standards.
- Collaborate with the team to capture stories, case studies and consented imagery that bring our impact to life for donors.
- Contribute to OKMT’s social media, e-newsletter and website content where it supports fundraising.
For more infromation, please see the attached job decsription
Online interviews will be on the 30th Sept and 1st and 2nd Oct, and the in-person ones the week of the 12th October.
The Language & Learning Officer will provide support and guidance to volunteers and learners, and
work with the Project Manager to plan and organize enrolment days, enrichment activities and
tailored support to learners. We believe this will be an exciting role helping people who are re-
building their lives to learn a new language, meet new people, and feel part of a community. The
Language & Learning officer will work within and alongside the wider Language and Learning team
with the primary purpose of providing an exemplary level of support to ESOL learners and
volunteers. The role may also involve supporting activities and workshops delivered by the rest of
the team.
The role has three key strands:
- Volunteers’ coordination and support: working with the Project Manager, you will be supporting volunteers in their roles and ensuring the smooth running of systems and communications, leading to clients’ and volunteers’ satisfaction.
- Daily administrative tasks using our CRM system and other platforms to track the support provided, plan enrolments, ensure consistency of information, and notify the Project Manager of any safeguarding concerns.
- Direct support to English language learners, including session planning and occasional delivery, ad-hoc casework support, and collaboration with other organizations to provide a rich curriculum that meets the needs and desire of our learners.
Reports to: Language & Learning Service Manager
Hours: 16h per week
Location: Newcastle Office, NE1 2JQ
Contract: Fixed term 1 year contract (subject to passing a 3- month probation period).
An extension to this post may be possible, subject to further project funding.
Salary Scale: £25,470 to £28,121 per annum Pro Rata plus 6% pension contribution. It is our
policy to appoint new roles at the bottom of the pay scale, however in
exceptional circumstances, this can be negotiated.
Annual Leave: 28 days + English Bank Holidays Pro Rata
Organisational context
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees
and migrants in the North East to overcome immediate barriers, integrate with the community, and
build skills for the future. The charity delivers its services across the Tyne & Wear region with our main
offices being in Newcastle Centre, close to the quayside. Over 20 years the charity has grown to support
more than 3,000 people a year with approximately 80 volunteers, 30 staff and a turnover more than 1.5
million pounds.
Duties & Responsibilities
The following is typical of the duties the post holder will be expected to perform. It is not necessarily
exhaustive and other duties of a similar nature and level may be required from time to time.
Frontline Support
• Ad-hoc casework and support to our learners, including letters of reference, bank letters, digital
connectivity and employability advice.
• Occasional planning and delivery of English language classes and thematic sessions.
• Classroom preparation, communication with learners and organization of cyclical
enrolments.
• Ensuring that safeguarding procedures are followed, and professional boundaries are
always maintained.
• Attending Drop-in provisions and events in various locations as required.
Monitoring and Evaluation
• Carrying out ongoing monitoring with participants via surveys; direct feedback and
other monitoring and evaluation tools as appropriate.
• Working within a budget to assist participants to access or move towards further
education or employment. Examples may include payment towards travel costs or
refreshments.
• Developing and maintaining participant records, complying with systems and reports in
place to monitor data and outcomes, using the CRM system to record information on the
support provided in a timely and consistent manner.
• Work in accordance with the various metrics and outcomes, collaborating with the
Programme Manager to discuss areas for improvement and shared outcomes.
Partnership and Communication
• Distribute communications materials that support the project and help clients access
support.
• Communicate with volunteers to ensure smooth delivery of service and clients’
satisfaction.
• Support and coordinate sessions run by external providers.
• Prepare and deliver sessions in collaboration with other organizations, including
multilingual creative sessions in schools with Moving Parts.
The above is not an exhaustive list of duties but a key summary of the main responsibilities of this post.
Personal Specification/Key Competencies
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of
the community.
Experience
• Managing challenging caseloads and conflicting priorities Essential
• Understanding of equal opportunities issues and their practical application Essential
• Supporting vulnerable individuals / dealing with safeguarding concerns Essential
• Working with adults in an educational or pastoral capacity Essential
• CELTA or similar level qualification/experience in teaching English Essential
• Working with volunteers Essential
• Working with people speaking English as a second language Essential
• Working with a CRM Desirable
• Working in the third/voluntary sector Desirable
Knowledge, Skills and Abilities
• Understanding of the issues faced by asylum-experience people, Essential
including how trauma might impact memory and engagement.
• Experience of advice & guidance, negotiating, reviewing Essential
and supervising a caseload of participants.
• Awareness of Safeguarding people at risk and maintaining professional Essential
Boundaries
• Interpersonal, teamwork, negotiating and organizational skills Essential
• Ability to prioritise and work well under pressure
• Good written and verbal communication skills to all stakeholders Essential
• IT skills, including working with Microsoft Office and CRM systems Essential
• Data input and processing skills Essential
• Ability to speak a language other than English Desirable
• Knowledge of Digital Inclusion methods Desirable
• Trauma-Informed awareness Desirable
Personal qualities
• Absolute integrity with a commitment to transparency and openness Essential
• To be committed to supporting vulnerable migrants Essential
• To be supportive of the ethos and values of the charity Essential
• Open to further training, if required, including regulated Essential
Qualifications
• University degree or equivalent (including degrees obtained in other countries) Essential
Employee Perks
• Employee Assistance Programme
• Central Location
• Secure Bike Storage
• Friendly and multilingual team
• The opportunity to do meaningful work with international clients and volunteers.
Note: This post requires a valid right to work in the UK, a DBS check, and two satisfactory references
Holidays
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead our IPS service and help transform lives through employment.
We're looking for an ambitious and values driven leader to develop a talented team, drive excellent outcomes and shape the future of mental health employment support in Islington.
About the Role
Hillside Clubhouse is looking for an experienced IPS Team Leader to lead our Individual Placement and Support (IPS) SMI service across Islington and as part of the newly merged North West London NHS Trust. You'll provide leadership, coaching and support to a team of Employment Specialists, ensuring high-quality, recovery focused employment support for people with mental health conditions.
This is an exciting opportunity for someone who wants to make a lasting impact. You'll work closely with NHS partners, employers and local stakeholders while helping to strengthen and develop the service, improve performance and deliver excellent employment outcomes.
Why Join Hillside?
Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We believe employment is a powerful part of recovery and support people to achieve their goals through our Clubhouse and community-based services.
As a small, ambitious charity, you'll have genuine opportunities to influence decision-making, shape services and work closely with senior leaders. We offer flexible and hybrid working, generous annual leave, pension contributions and ongoing professional development opportunities.
Please answer screening questions using examples from your own experience. We are interested in specific situations, actions and outcomes, so generic or theoretical responses may not be shortlisted.
The attached Job Description and Job Advert provide further information about the role, our expectations and what it's like to work at Hillside.
Candidates shortlisted for the next stage will be invited to a short telephone conversation before a final interview shortlist is agreed.
We run a varied programme of activities and support to rebuild confidence, re-engage with your community and rediscover a sense of purpose.



The client requests no contact from agencies or media sales.
You will use a wide range of commercial and interpersonal skills to develop the way our services support children, young people and families.
The core area of your work will be working with teams of Barnardo's colleagues to produce compelling proposals to commissioners and partners in Scotland and Northern Ireland. As such, you'll be able to demonstrate:
- Strong organisational skills
- Meticulous attention to detail
- The ability to elicit and articulate great ideas
- Strong written and spoken communication
You will need to be a good writer, communicating ideas effectively on paper with an ability to analyse large volumes of information to develop clear and compelling responses to tenders. It is critical that you can build strong relationships with internal and external stakeholders to support the development of proposals and service design.
You will manage all aspects of proposals and tenders, leading the development and delivery of bids, working to deadlines, ensuring that we present strong business cases and bids that underpin successful outcomes. In addition, there will be the opportunity to help us develop new services and innovations in priority growth areas, monitor market intelligence, assess commercial and contract risks and work alongside operational colleagues in Children's Services.
Your project management skills may have been developed in any sector, and may need further development, but your commitment to the work we do will be demonstrated by your enthusiasm and ability to learn. In Business Development we are a supportive team, with stimulating and challenging work and extensive opportunities to learn and to help Barnardo's transform the lives of the UK's most vulnerable children.
These roles will operate on a 'Work from Anywhere' basis, meaning that you can work both from home and/or from an office 'hub' that's nearest to where you live. Some travel across Scotland and Northern Ireland may be required.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
We're here to help children and young people feel safer, happier, healthier and more hopeful – and have somewhere they feel they belong.
The client requests no contact from agencies or media sales.




