Supporter experience officer jobs

In this role, you will: 
• Build meaningful relationships with underserved communities
• Co‑design outreach activities and culturally relevant support pathways
• Lead engagement in local communities to reduce health inequalities
• Deliver workshops, presentations, and targeted awareness campaigns
• Develop partnerships with PCNs, ICS colleagues, public health teams and VCSE organisations
• Help ensure individuals affected by cancer know how and where to access support

We’re looking for someone who:
✔ Understands community development and health inequalities
✔ Has experience engaging diverse communities
✔ Communicates with empathy, clarity and cultural humility
✔ Can design inclusive workshops, events and engagement activities
✔ Has strong digital and social media skills
✔ Is committed to equity, diversity and anti‑discriminatory practice

This is a meaningful opportunity to join a compassionate team and directly influence better outcomes for people affected by cancer.

Apply via our website: Self Help UK/Recruitment
Closing date: Wednesday 25th March 2026

We are looking for an experienced events expert who can plan, deliver and evaluate a diverse portfolio of impactful, high-profile events designed to inspire, engage and mobilise current MSF supporters and recruit new ones.

The Events Manager will lead the strategic planning, delivery and evaluation of diverse portfolio of impactful, high-profile events designed to inspire, engage and mobilise current supporters and recruit new ones. 

The post-holder will ensure that events align with MSF UK’s mission and values, while maximising engagement, awareness and return on investment. 

They will play a pivotal role in fostering relationships with key stakeholders and driving MSF UK’s supporter engagement strategies forward. 

They will collaborate across departments, manage budgets, and provide actionable insights to continuously improve MSF UK's public engagement efforts. 

Hours: Full time, 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays and Thursdays) 

Salary: £46,784.49 per annum - £57,181.04 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.

As a Helpline Adviser you will:

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

About you:

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time Director of People to help provide strategic people leadership to our growing team of staff and volunteers.

In this pivotal leadership role, you will shape and deliver our People and Culture strategy, ensuring an inclusive, values‑driven and high‑performing environment for our people. You will lead organisation‑wide strategic workforce planning, oversee the full employee lifecycle, and champion initiatives that strengthen engagement, wellbeing and belonging. As a core member of the Senior Leadership Team, you will advise on all workforce matters, drive leadership development, and support our managers to build capability and confidence. You will ensure our HR, volunteering and people operations run smoothly and efficiently, modernising processes and maintaining compliance with employment law, safeguarding requirements and best practice. You will also provide strategic oversight of EDIB work, reward and recognition frameworks, and organisational risk, while leading a dedicated team covering HR, learning and development, and volunteering.

The role requires excellent communication and organisational skills, strong knowledge of employment law, the ability to coach and influence senior leaders, and the capacity to work autonomously while managing multiple priorities effectively. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. The role calls for a hands-on, collaborative, people‑centred leader with strong emotional intelligence, an inclusive and values‑driven mindset, and the ability to think strategically while remaining performance‑focused and learner‑centred.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require occasional travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

Interviews, which will be held online, will take place on 31st March and 1st April 2026

Chief Executive Officer - ECT Charity

Location: London (Greenford / Ealing) with regular travel to Dorset and partner sites; minimum three days per week in office
Salary: circa £80,000 per annum
Contract: Permanent, full-time

Are you ready to consolidate financial stability, rebuild income and lead the next phase of sustainable growth at the sector leading community transport organisation that delivers tangible impact across London and Dorset?

About ECT Charity

ECT Charity is a leading specialist community transport organisation enabling mobility and social inclusion across London and Dorset. We deliver essential door-to-door transport and influence sector policy with partners such as TfL and the GLA, including through the use of our pioneering CT Social Value Toolkit. Facing reduced statutory income, operations changes, lease negotiations and contract retendering, we need to stabilise cashflow and protect services. Significant opportunities include leveraging our network and resources to develop our training and consultancy, build strategic partnerships to generate earned income, and using Dorset as a demonstrator site to pilot sustainable, mission-aligned commercial models.

Role priorities (first 12–18 months)

• Deliver a sustainable financial model and restore reserves.

• Redesign operations for the new scale.

• Leverage our networks and resources to develop commercial opportunities (partnerships, training, consultancy).

• Rebuild business development capability and secure partnership income.

Who you are

• Senior leader with experience of multi-site operations or similar scale.

• Strong partnership, commercialisation and Board reporting skills.

• Proven track record of strong financial management, contract negotiation and estate management.

• Commitment to inclusive leadership; willing to be office-based (min three days/week) and travel; driving licence preferred.

• Desirable: Experience in community transport, social enterprise or productisation/licensing.

Why ECT?

• Lead a sector-recognised charity with a strong social value toolkit and immediate partnership routes.

• Combine financial rigour with mission-aligned commercial innovation.

• Shape ECT’s stabilisation and long-term sustainability.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. We advise reading the full brief first.

Closing date for applications: 9am, Monday 23rd March 2026.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About Us 

We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.

For over 30 years, Global Witness has pioneered an approach that merges bold investigations with determined campaigning to secure better protections for people and our planet. We’ve gone undercover to unmask the violence and secretive deals that underpin the “blood diamond” industry. Our data-driven analysis has tracked the flow of commodities across the globe. And we’ve sought out powerful testimonies that tell the story of environmental harm and repression first-hand.

With three decades of campaigning for a fair and just planet under our belt, we reframed our focus in 2020 to address humanity’s greatest challenge: the climate crisis.
 

The Role

The role will provide essential support to strengthen monitoring, evaluation and learning across Global Witness. Working closely with the MEL Lead and colleagues in the Campaign function and other teams, you will help collect and analyse data, maintain systems, and contribute to learning processes that enable us to understand and demonstrate our impact.

Key responsibilities include;

- Monitoring, Evaluation and Learning 

- Systems and Learning 

- Support for Reporting and Fundraising 
 

Who we are looking for

• Experience in a monitoring, evaluation and learning role, or related experience in research, data analysis, or project support.
• Experience of working with partners in an equitable way and demonstratable experience engaging partners in and across MEL processes.
• Understanding of MEL approaches and methods, with some experience using both qualitative and quantitative techniques.
• Strong data management and analysis skills, including proficiency in Excel; experience with other MEL tools/software an advantage.
• Good organisational skills, with the ability to manage competing tasks and deadlines.
• Clear communicator and facilitator, able to present information in an accessible and engaging way.
• Collaborative and proactive team player, able to manage multiple tasks and meet deadlines.
• Commitment to Global Witness’s mission and values, including diversity, equity, and inclusion.
 

How to Apply

Valued Recruitment is working exclusively with Global Witness to recruit for their growing team. We are an ethical recruitment company, intent on hiring inclusively and transparently.

The closing date for this role is Tuesday 14th April.

To apply, we welcome a CV and 500 words which answers the following questions;

1. Can you share an example of when you developed or introduced a project management structure or tool for a team, project or organisation where people were time-poor, unfamiliar with the terminology, or sceptical of its value? What did you do to make it practical and useful? (250 words) 

2. What do you think needs to change in project management practice if organisations are to respond well to an increasingly uncertain and fast-changing world? (250 words) 

Accessibility is incredibly important to us here at Valued Recruitment and at Global Witness. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.

Chief Executive Officer

Our client has been providing independent advocacy for vulnerable people in Solihull for over 25 years.

They are now looking for a new Chief Executive Officer to join the team in this pivotal position.

If you are a collaborative, hands-on leader who can balance strategic vision with operational impact… then apply today!

Position: Chief Executive Officer

Location: Solihull, Hybrid

Hours: 37 hours per week (flexible working options considered)

Contract: Permanent

Salary: £45,000 FTE

Closing date: 15th April 2026

The organisation supports adults and young people with a learning disability or autism, who also may be experiencing poor mental health or complex life circumstance. It supports people to have their say, understand their rights and be fully involved in decisions about their lives and ensures their voices are heard and their choices are respected.

Rooted in the local community, its small and dedicated teams are known for their person-centred approach, strong values and commitment to social justice. Enabling people to live healthier, happier and independent lives is central to their work.

The organisation is entering an exciting period of development, with opportunities to strengthen partnerships, diversify income and deepen its impact.

About the Opportunity

We are recruiting for an inspiring and values-led CEO to lead SAtA into an exciting period of development, with opportunities to strengthen partnerships, diversify income and deepen our impact. Working closely with the Board of Trustees, you will guide the organisation’s strategy, people, partnerships and resources to maximise positive outcomes for local people. You will also act as the charity’s senior ambassador, strengthening and growing relationships with commissioners, funders and partners.

You will:

• Inspire and support people (staff and volunteers) to deliver their best for the people they serve.
• Lead the development and delivery of the strategic plan, translating vision into practical outcomes.
• Ensure delivery of high-quality advocacy services and community projects that champion the voice of lived experience and are underpinned by robust performance monitoring and strong operational systems.
• Build and strengthen influential partnerships and represent them locally, regionally and nationally.
• Develop deep insight into health and social care systems and champion the role of advocacy.
• Support the Board to meet its legal and regulatory duties, providing clear data on performance, finance and risk, to inform decision making.
• Ensure financial sustainability, including robust financial planning, budgeting, income generation and contract management.

About You

• You will bring a blend of strategic leadership, operational confidence and a genuine commitment to advocating for those the organisation serve.
• You will be comfortable leading a small organisation, where flexibility, pragmatism and a willingness to be hands on are key to success.
• With senior leadership experience you will have a record of building trusted relationships internally and with external partners.
• You will have developed cultures built on collaboration and respect that motivate and support.
• Your awareness of funding and/or managing contracts will be underpinned by strong financial management and budget oversight and you will be able to demonstrate how you can work closely with a Board, supporting good governance.

This is your opportunity to make a transformational impact in a vital charity and make a real difference for the people the organisation serve.

We welcome applications from people of all backgrounds, experiences, and perspectives, and are committed to building an inclusive and diverse workforce.

We are open to flexible working arrangements and encourage candidates to discuss options that support their needs.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

You may have experience in roles such as CEO, Chief Exec, Chief Executive Officer, Managing Director, Operations, Director.

The funding environment has shifted fast. Alexandra Rose needs to be sharper, more strategic and more commercially literate than the traditional charity model allows. This role exists to make that happen.

We are looking for a senior funding leader who is comfortable operating as a “department of one” within a small but ambitious organisation. Trusts and Foundations prospecting and bid writing will form a core part of the role, working closely with the CEO and senior team. Beyond that, you will build and steward high-value funder relationships, develop and secure corporate partnerships aligned with our values, test new income models, and help us adapt confidently to a fast-changing landscape.

This is a senior leadership position. You will work closely with the CEO and Head of Finance to shape organisational direction and build a resilient, full-cost-recovery funding model that protects quality, depth and long-term impact.

This is a remote role, with a requirement to regularly attend meetings and events (mainly London but on occasions project areas elsewhere in the UK).

Key Responsibilities

 Strategic leadership

• Deliver the current funding strategy, which includes Trusts & Foundations grant funding, corporate donations, and testing new potential ways to generate income.
• Monitor sector trends, opportunities and risks, and reposition the charity as needed.
• Work closely with the CEO and Head of Finance to align income planning with organisational priorities and financial forecasting.
• Build simple, effective systems for pipeline development, forecasting and reporting.

 Trusts & Foundations

• Lead the trusts and foundations portfolio, working closely with the CEO to secure multi-year, core and expansion funding, including directly leading on the writing of funding bids. This will be a core part of the role.
• Develop compelling, well-evidenced funding proposals rooted in our mission and impact.
• Build strong, long-term relationships with funders.

 Corporate Donations & Partnerships

• Manage and grow existing corporate relationships, ensuring partnerships remain values-aligned, purposeful and mutually beneficial.
• Identify and develop new appropriate corporate donors and partners, informed by research into corporate giving, ESG and CSR trends.
• Shape and evolve a clear, credible and cost-effective corporate engagement offer that supports long-term organisational sustainability.

 New income streams

• Scope, test and (if viable) deliver new earned-income models, such as corporate engagement models.
• Develop proof-of-concept approaches and evaluate their feasibility.
• Support the organisation to diversify and strengthen its income base.

 Collaboration & leadership culture

• Serve as a key member of the Senior Management Team, contributing to organisation-wide strategy and decision-making.
• Build a transparent, mature, collaborative culture around income generation.
• Ensure the wider team understands funding opportunities, constraints and strategic choices.

Why join us?

• This is a chance to have real impact in an organisation that works practically and strategically to remove the barriers of affordability and accessibility to good food, with a focus on fruit and veg.

• A senior leadership role with real influence over the charity’s direction and sustainability.
• The chance to build and shape a future-facing income strategy in a charity committed to genuine systemic change.
• Remote working and genuine flexibility.
• Work that directly contributes to a fairer, healthier and more dignified food system.

Join our friendly organisation and help us grow awareness of our charity, promote sales and increase audience engagement. We’re looking to recruit a Marketing & Communications Officer (maternity cover) to create engaging, high-quality, visual, and written marketing materials.

What is The Guildford Institute?

We are an educational and community charity offering a varied programme of activities, room hire facilities, a vegetarian café , and a historic library and archive, all based in our Grade II listed premises in central Guildford.

What Can We Offer You?

Some of the key benefits of working with us include:

· A small, friendly, supportive team environment

· A varied job role with lots of opportunities for creativity and personal input

· Training & professional development opportunities

· Flexibility with how the 30 hours of the role are divided across the week  

· Engagement with a wide range of community members

· A generous annual leave allowance

· A central Guildford location

About the Role

The Marketing & Communications Officer will be passionate about the Institute’s aims of providing cultural and social opportunities for the local community.

The points below identify some of the post-holder’s core areas of responsibility:

· Contribute to the development and delivery of an integrated brand, marketing & campaigns strategy, ensuring consistent and innovative marketing across all channels

· Lead digital marketing activity, including social media management, website updates, SEO best practice, blog posts and paid advertising

· Support brochure production, including proofreading, layout input, and coordinating distribution

· Manage internal and external communications, including press liaison, advertising schedules, press releases, and internal displays

· Design a variety of marketing materials for external and internal use

· Maintain stakeholder engagement, supporting membership queries, managing donor communications, and updating mailing lists

· Build partnerships and support promotional outreach to raise awareness of the Institute's offer

What We Seek in You

· A passion for and commitment to the aims and the work of the Institute

· An enthusiasm to build on and promote the Institute’s programme of activities

· Previous marketing and communications experience

· Excellent written skills

· Strong organisational skills and ability to meet deadlines

· Excellent attention to detail

· Strong interpersonal and customer service skills

· A flexible, adaptable approach is essential

Full Person Specification details can be found within the Job Description.

The Guildford Institute welcomes applications from individuals from all sectors and backgrounds.

Key Information & Application Method

This maternity cover role is expected to last approximately 13 months. The position is for 30 hours across the week, primarily from our building in central Guildford.

Salary: £22,500 plus benefits (pro rata salary for 30 hours) (£28,125 FTE)

The Talent Set are delighted to partner with a mission driven charity on a fantastic Individual Giving Officer role. This position offers the opportunity to support impactful fundraising initiatives and strengthen relationships with supporters, contributing to the organisation’s impactful work.

Key Responsibilities:

· Develop and implement strategies to engage individual donors and personalise their giving experience.

· Manage direct marketing campaigns, including mailing, email outreach, and special appeals to increase donor contributions.

· Cultivate and sustain positive relationships with supporters through consistent communication and stewardship activities.

· Maintain accurate donor records and generate reports to monitor progress and inform future strategies.

· Collaborate across teams to align fundraising efforts with organisational goals and enhance supporter engagement.

Person Specification:

· Demonstrates excellent communication and interpersonal skills, with an ability to build rapport with diverse audiences.

· Strong organisational skills with an aptitude for managing multiple projects and detailed data.

· Experience using CRM or fundraising database systems to manage supporter information and campaign tracking.

· Ability to analyse data and utilise insights to inform engagement strategies.

· Proactive and adaptable, with a commitment to organisational values and mission.

What’s on Offer
Salary: £30,000 - £35,000

Hybrid Working: 2/3 days in Hertfordshire office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

This is an exciting opportunity for a committed individual to contribute meaningfully to a reputable organisation. Take the next step in your fundraising career and apply today.

Role Overview 

Ealing and Hounslow CVS is seeking a motivated, community-focused Volunteering andDevelopment Officer to support the delivery of our infrastructure, volunteering, health equity, research, grant-making, and community inclusion programmes. 

EHCVS supports and engages with 1,000+ voluntary and community organisations across Ealing and Hounslow. This role plays an important part in strengthening the resilience, sustainability, and voice of the local VCSE sector. 

The postholder will provide practical programme support, coordinate activities, assist community groups, promote volunteering, contribute to research and insight projects, and support monitoring and reporting requirements. 

This role is ideal for someone with experience in the voluntary sector who is looking to grow their skills in infrastructure support, volunteer development, and community research. 

Key Responsibilities 

Programme Coordination 

• Support the delivery of multiple funded programmes across both boroughs. 

• Assist with organising training sessions, sector forums, Voice Networks and partnership meetings. 

• Track outputs and support managers in meeting funding requirements. 

• Maintain accurate project records and documentation. 

Infrastructure and Group Development 

• Provide basic 1:1 support to voluntary and community organisations on governance, funding readiness and sustainability. 

• Support capacity-building workshops and development sessions. 

• Help develop practical guidance materials and resources for local groups. 

Volunteering Development 

• Support Volunteer Centre activities, including responding to enquiries and assisting with volunteer matching. 

• Help promote inclusive volunteering opportunities. 

• Support outreach events and volunteer recruitment initiatives. 

Research and Community Insight 

• Support surveys, consultations and participatory engagement projects. 

• Assist with data collection, basic analysis and reporting. 

• Gather case studies and community feedback to evidence impact. 

Grant-Making and Monitoring 

• Support the administration of small grants programmes. 

• Assist groups with reporting and compliance requirements. 

• Contribute to funder reports and impact summaries. 

Administration and Communications 

• Maintain databases and monitoring spreadsheets. 

• Take minutes at meetings and follow up on actions. 

• Support newsletters, funding bulletins and digital communications. 

Person Specification 

Essential 

• Experience working or volunteering in the voluntary and community sector. 

• Understanding of community development principles. 

• Strong written and verbal communication skills. 

• Good organisational skills and ability to manage competing priorities. 

• Basic data handling and reporting skills. 

• Proficiency in Microsoft Office. 

Desirable 

• Experience supporting funding applications. 

• Knowledge of volunteering good practice. 

• Experience contributing to research or consultation projects. 

• Understanding of health inequalities or refugee support issues. 

Why Join EHCVS? 

• Be part of an organisation supporting 1,000+ local groups. 

• Contribute to strengthening the VCSE sector across two diverse boroughs. 

• Gain exposure to infrastructure, volunteering, research and health equity programmes. 

• Work within a supportive and experienced team committed to community-led change. 

Purpose of the job

Reporting to the Grants Manager, you will create a positive impact on young people across the UK by supporting the distribution of unrestricted multi-year grant funding delivered as part of our evolving offer to unlock youth work for all young people. Working with the Grants Manager, you will ensure we deliver at a high quality consistently.

Key responsibilities

• Support the Grants Manager to deliver our evolving grants and capacity building provision to the youth sector; bringing together our work to ensure a streamlined offer

• Support the grant making process including communications and outreach; application, selection, awarding, distribution, monitoring and evaluation working with the relevant departments.

• Maintain and develop grant management processes through our grant management system, Microsoft Dynamics, and working in partnership with colleagues in Charity Services.

• Develop and maintain processes for creating application forms on our Grant Management System, informing applicants of decisions and tracking grant disbursements.

• Manage applications for funding through our grant management system and provide direct technical support to applicants.

Experience We're After

• Grant management and distribution experience

• Experience in management and development of grant management systems and CRMs

• Experience of quality assurance and due diligence

• Understanding of grant-making principles in participatory and equitable grant-making

• Monitoring and evaluation experience and an understanding of the importance of data in decision making

Why work at UK Youth?

UK Youth is a leading charity that exists to widen the reach and deepen the impact of youth work.

We support a network of thousands of youth organisations across the UK to improve young lives every day.

At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work and outdoor learning for generations to come.

• We back youth work leaders with the evidence, connections, and investment they need to thrive.

• We keep youth work effective with research, large-scale pilot programmes, and professional development initiatives.

• And we work with young changemakers to inspire lasting change in the attitudes of the public and funders.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Friday 27th March 2026 at 23:59 (Midnight)

Provisional Interview Dates: 9th & 10th April 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Purpose
This role plays a key part in strengthening Involve Kent’s ability to secure sustainable, values-aligned income that enables our mission: ensuring people and communities have the support, connections, and opportunities they need to thrive.
As a Grants & Bids Development Officer, you will help shape the future of our services by developing compelling, evidence-based applications to charitable trusts, foundations, and public sector commissioners. Your work will directly contribute to tackling inequality, expanding access to support, and driving positive change across Kent and Medway.
You will be part of a collaborative development function that is curious, positive, and committed to learning. Working closely with colleagues across operational teams, you will translate real-world insight into powerful cases for support, ensuring our bids are grounded in lived experience, strong evidence, and Involve Kent’s values.
The primary focus is trusts and bids. Legacy stewardship is welcome but not essential and will be proportionate to capacity.

Key Tasks and Responsibilities
1) Trusts & Foundations
• Pipeline management: Maintain and develop a rolling, well-qualified trusts pipeline with a clear annual submission calendar.

• Proposal drafting: Produce compelling, tailored proposals and reports aligned to funder criteria, organisational priorities, and impact goals.
• Impact & budgeting: Work with service leads and Finance to evidence need, outcomes, and impact; align restricted budgets; draft clear budget narratives and simple throughput justifications.
• Compliance: Maintain accurate records of applications, grant conditions, and reporting schedules to agreed timelines and standards.
• Reporting: Produce a weekly opportunities update and a monthly snapshot summarising pipeline status and next steps.

2) Contracts (Public Sector Bids)
• Horizon scanning & qualification: Monitor procurement portals; complete eligibility matrices; assemble bid packs; maintain a concise tender pipeline.
• Bid/no-bid support: Prepare clear opportunity summaries to inform go/no-go decisions; deliver activity in line with approved timelines.
• Compliance & readiness: Conduct eligibility and compliance checks; maintain a simple risk and dependency register for live tenders; escalate risks promptly.
• Document control & content library: Maintain a secure shared drive, up-to-date bid library, version-controlled documents, and reusable answer bank; assemble clean, compliant bid submissions.
• Drafting: Produce first drafts of standard non-technical narrative sections (approach, social value, summaries) and refine with input from subject specialists.
• Partner engagement: Coordinate partner contributions and collate documentation where collaborating on joint bids.

3) Legacy (Light-Touch)
• Stewardship: Deliver simple, proportionate stewardship as agreed each month - maintain a basic journey (welcome, updates, pledge logging), keep template copy current, and handle basic enquiries.

4) Insight & Governance
• Compliance: Ensure accurate data capture, confidentiality, and information governance compliance.
• Debrief: Log win/lose feedback and use insights to strengthen templates, processes, and content.
• Reporting: Track and report monthly KPIs; contribute insight to broader forecasting discussions.

5) Organisational Responsibilities
• Supervision & meetings: Attend team meetings, training, and supervision; actively contribute to organisational learning.
• Wellbeing & resilience: Take responsibility for your wellbeing, maintain healthy boundaries, and seek support when needed.
• Safeguarding: Uphold Involve Kent’s safeguarding policies and escalate concerns promptly.
• EDI: Promote and model inclusive, respectful practice in all internal and external interactions.
• Other duties: Undertake duties commensurate with the role as services and organisational needs evolve.

Uphold Involve’s Values
• Kindness – We treat everyone with compassion, respect and humanity
• Inclusion – We remove barriers so everyone can participate fully.
• Integrity – We act honestly, transparently, and with accountability.
• Empowerment – We support people to make choices, build confidence, and shape their future.
• Innovation – We continually improve, adapt, and seek creative solutions.

Are you an experienced operational leader with experience of developing and innovating services which improve client experience for vulnerable adults?

We are looking for someone to join St Mungo’s as Assistant Director of Client Experience. This new post brings together a range of services that deliver added value to our service offer for clients.

From leading the work on client involvement, to developing and delivering learning, training and employment interventions, to providing advice and improving our practice on welfare rights and complex health and wellbeing needs, this role is central to delivering our work to support clients to rebuild their lives.

As Assistant Director of Client Experience, you will work closely with client services and fundraising colleagues, bringing these areas together to ensure we deliver compelling services that enhance our client experience, attract funders, and clearly demonstrate their impact and value.

You will embed a culture of collaboration, strengthening partnerships with different organisations so that, across the system, we work towards providing the services our clients need and that achieve the greatest impact.

In this role you will:

• Oversee client involvement, resident engagement and lived experience apprenticeship schemes.
• Lead the coordination of our volunteers and the assessment of social work student placements.
• Oversee services offering clients learning, training and employment support.
• Lead work that supports clients and colleagues to navigate the welfare system, and to manage complex needs such as health, substance use, palliative care and bereavement.
• Focus on increasing our innovation, testing and learning from different interventions.

About you

We are looking for an experienced operational leader with a background in leading teams delivering services to groups of vulnerable adult clients. You will bring a passion for client involvement and a track record of developing, innovating and strengthening service offers and bringing teams together.

Your leadership will be committed, empowering, accountable, creative and inclusive. You will be an excellent problem solver with strong communication and influencing skills, able to engage colleagues at all levels and build effective partnerships across the sector. You will also have experience of managing budgets and using complex data to inform decisions and improve performance.

Above all, you make things happen. You drive progress efficiently while building engagement and collaboration, ensuring outcomes are delivered and meet the needs of the organisation.

Flexible working

This post is offered on a full time basis (37.5 hours per week), or part time hours can be considered (minimum 22.5 hours per week). We are open to discussions about different working patterns, for example condensed hours.

We support flexible and agile working. This role is London-based, with an expectation of working from our Central Office or one of our services at least 2 days per week to support collaboration, leadership, training and relationship-building. Due to the nature of the role, you will also work across different London and regional services and be expected to spend a significant part of your time our engaging with colleagues and clients in our services.

Our Central Office is currently located in Tower Hill, with a plan to relocate to a new space in Farringdon in summer 2026.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 23 March 2026

We will be holding colleague panels week of 13 April 2026, followed by interviews from 21 April 2026

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this level.

What we offer

Excellent Development and Growth Opportunities

A Diverse and Inclusive Workplace

Great Pay and Other Benefits