Supporter manager jobs

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally. 

Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets and debt. 

Our Money Advice and Consumer Energy Debt teams provide support and empower vulnerable clients to manage their income, maximise income and assess their best strategies and options to address debt issues long-term. 

There’s no ‘average’ case – advice is tailored, and each client is treated equally. As a supervisor, you will play a key role in ensuring that our regulated money and debt advice services are delivered to high quality standards and KPIs are met through file reviews, training, coaching and supporting advisers with complex queries. 

It can sometimes be a challenging role, but you will be fully trained and supported, working as a key part of an approachable and supportive team in a rewarding environment – and working alongside an established team across the organisation. 

This is a fantastic opportunity for an accredited debt supervisor, or a development opportunity for a Money and Pension Service (MaPS) accredited debt adviser/caseworker, with personal and professional development opportunities that include the technical supervision pathway. 

About you:

• MaPS accredited supervisor OR adviser/caseworker
• Experience in working in the Money Advice/Debt sector
• Experience in managing money advice/debt caseloads
• Excellent interpersonal skills to engage with a diverse range of clients,
• Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment,
• A genuine passion for continual professional development, 
• Be empathetic, compassionate and resilient, understand how to use trauma informed approaches and be adaptable to client needs 
• Be resilient and adaptable.

Key Tasks within this role include; 

• Provide technical supervision to advisers through; File reviews and Responding to live queries
• Undertake one off advice and casework as required
• Guide and empower advisers – coaching through live queries, complex cases and feedback of file reviews
• Ensure services are provided during advertised opening times and within agreed time commitments
• Work closely with the Training & Development Lead to ensure all adviser training plans are progressing and create/deliver technical debt training sessions
• Monitor targets and performance, analysing areas for improvement and working closely with supervisors and advice delivery managers to resolve
• Work collaboratively across the organisation to ensure client linked issues are dealt with appropriately and up to date information on service delivery is disseminated to advisers
• Maintain own clear case records for the purpose of continuity of casework, information retrieval, and statistical monitoring and report preparation (using national case management system, Casebook)

About the Role

The post holder will provide support to people in relation to their medication, treatment and care, ensuring that they understand and can access their rights, within the context of Independent Advocacy as set out in the Advocacy Charter and Code of Practice.

IMHAs are expected to provide a duty advocacy role as part of a rota which includes occasional Saturday working. (There is no additional payment for this, although time off in lieu is given)

To provide an Independent Mental Health Advocacy Service to Welsh Qualifying Patients in hospitals and registered settings as required by the Mental Health Act 1983 (2007 Amendment) and the Mental Health (Wales) Measure 2010

About You

You will have significant experience working with vulnerable adults and/or children, either within health or social care setting, or indirectly, for example as a carer. You will understand and have experience of working effectively in an intra-agency context with Health and Social Care Professionals.

Previous direct experience in the role would be preferred but training will be provided.

Essential Information

You must be able to drive and have access to a car during the working week.

The starting salary for this role is £23,389 based on a 35 hour week.

This is a permanent full-time role at 35 hours per week, based in our Cardiff Office.

All successful candidates will require an enhanced DBS check

Closing Date: 17:00, 8 February 2026.

Interviews will be conducted in English.

Purpose of the role

The Legal Director provides strategic leadership on immigration, economic migration, asylum and nationality for ILPA, with a primary focus on legal policy, legislative analysis, member engagement and public influence.

The role is responsible for shaping ILPA’s legal positions, overseeing the quality and coherence of legal analysis across the organisation, and maintaining ILPA’s standing as the leading professional membership body in immigration and asylum law.

Key responsibilities

1. Legal strategy and leadership

In collaboration with the Trustees and Chief Executive, the Legal Director will:

a. Develop and maintain ILPA’s short-, medium- and long-term legal strategy in line with ILPA’s charitable objectives.

b. Identify emerging legal, policy and practice issues affecting immigration, asylum and nationality law.

c. Engage with ILPA members to understand frontline impacts and systemic concerns.

d. Advise the Trustees and Chief Executive on legal policy priorities, organisational positioning and risk.

e. Translate member insight into clear legal and policy positions.

f. Lead ILPA’s legal responses to legislative proposals, consultations and policy initiatives.

g. Ensure ILPA’s legal work remains focused, authoritative and aligned with ILPA’s strategic plan.

2.       Policy, parliamentary and public influence

a. Lead ILPA’s engagement on legal and policy matters with government departments, Parliament and public bodies.

b. Draft and oversee consultation responses, parliamentary briefings and policy submissions.

c. Represent ILPA at meetings with Ministers, officials, parliamentarians and sector partners.

d. Provide expert evidence to parliamentary inquiries and committees.

e. Support the Chief Executive in high-level advocacy and external relations where appropriate.

f. Maintain ILPA’s reputation as a trusted expert voice on immigration and asylum law.

3.       Member support and legal expertise

a. Maintain expert-level knowledge of UK and international immigration, asylum and nationality law.

b. Monitor and analyse developments in legislation, case law and policy.

c. Oversee the accuracy and quality of legal information provided to members.

d. Support ILPA’s thematic and regional working groups, including attendance and follow-up actions where appropriate.

e. Build and maintain relationships with NGOs, migrant organisations and advice-sector partners.

f. Strengthen member engagement through high-quality legal leadership and insight.

4.       Relationship with litigation and advice functions

a. Work collaboratively with the Director of Strategic Litigation and Advice to ensure consistency between ILPA’s policy positions and litigation strategy.

b. Provide legal policy insight to inform litigation priorities where appropriate.

5. Management and organisational leadership

a. Line manage the Senior Legal Officer and support the Chief Executive’s HR management function for the Senior Legal Officer

b. Provide strategic direction and professional support to the legal function without direct responsibility for operational casework or project delivery.

c. Contribute as a senior member of ILPA’s management team.

d. Support organisational planning, risk management and reporting.

e. Act as a senior ambassador for ILPA internally and externally.

6. Cross-organisational working

a. Work with the Training Manager to identify emerging legal training needs and priority topics for members.

b. Contribute to the development of training programmes, events and conferences by advising on content and legal accuracy.

c. Support identification of suitable speakers and trainers from within ILPA’s membership.

d.  Work with the Content and Digital Services Manager to ensure legal content is accurate, accessible and up to date across ILPA’s digital platforms.

e. Contribute legal expertise to funding bids and project reporting where required.

f. Support organisational strategy development and review.

g. Undertake other reasonable duties consistent with the seniority of the role.

Accountability and relationships

Reports to: Chief Executive

Direct reports: Senior Legal Officer

Key internal relationships:

· Director of Strategic Litigation and Advice

· Training Manager

· Content and Digital Services Manager

· Trustees and Chief Executive

Person specification

Essential

· Substantial expertise in immigration, asylum and nationality law

· Strong understanding of public law and human rights frameworks

· Proven experience of legal policy development and advocacy

· Excellent analytical and drafting skills

· Experience managing senior legal staff

· Authority and credibility with Parliament, government and the profession

Desirable

· Experience within a membership organisation or charity

· Understanding of litigation governance structures

· Experience contributing to digital legal resources

· Familiarity with training design or professional education

Why work at ILPA

• National profile and respected reputation

• High-impact policy and legal work

• Flexible and supportive working culture

• Collaborative, expert-led organisation

Events Delivery and Stewardship Intern
Salary: £24,785 per annum
Location: Norwich Office / Hybrid working*
Hours: Full-time, 37.5 hours per week
Contract: 6 month fixed-term contract
Start Date: 01st April 2026

East Anglian Air Ambulance is a regional charity that provides life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of rapid response vehicles taking our crew of critical care paramedics and doctors to the scene of the incident, to provide advanced pre-hospital emergency medical care (PHEM).

About the role:

This internship provides practical experience in event management and participant stewardship, offering valuable skills for your future career.

We are looking for a passionate individual to help deliver our exciting portfolio of events. From skydives, treks, obstacle races and virtual events, the EAAA events team deliver a wide range of activity throughout the season.

This role with give you great exposure to all aspects of events delivery and engagement activity, essential to the participant’s experience and enjoyment, and the financial success of our events. You will undertake tasks including, but not limited to; the marketing of participant places, dealing with supporter enquiries, development of materials and collateral, event logistics and on event day duties.

You will work closely with the other members of the Events and wider Fundraising team, with the opportunity to see events from the planning stages through to delivery, and post event de-brief and evaluation.

About you:

You will be motivated and focused, looking to gain experience in the Events Sector.

You may have recently studied event management at college or be looking to utilise your transferable skills to move into the sector. This internship will offer you exposure and practical experience in the delivery of events and stewardship of participants, to the highest of standards.

With excellent organisation and communication skills, you will have an ability to manage a varied and busy workload.

You will be able to drive and due to the nature of the events, you will need to have a flexible approach to work so you can support out of hours work, including weekends. Time off in lieu is offered for additional hours worked.

You will live within our region, have a good knowledge of the area, believe in the work of East Anglian Air Ambulance, taken part in some events yourself and not be afraid of occasional wet weather – although it is (almost) always sunny at our events!

*This role will be worked a minimum of 3 days a week from our Norwich office which may increase in busier periods and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of our Norwich office.

Closing Date: Tuesday, 03rd February 2026
Interview Date: Tuesday, 10th February (In person in our Norwich office)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

To apply, please complete our application form to explain why you are passionate about this role and tell us more about your relevant experience.

No agencies please. 

The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA – a terminal neurodegenerative disease. 

About the Role

To lead on the Trust’s Policy and Communications work. To ensure our strategy and work in this area is led by the specific needs of people affected by MSA. This will require effective contact between the Trust and people affected by MSA, a range of health and care professionals; in order to develop their engagement in a professional and supportive way. To be an ambassador for change in wider society, working in the best interests of people affected by MSA. To develop and ensure effective external communications and dialogue with people affected by MSA and facilitate positive collaboration with other relevant agencies and policymakers. To co-ordinate marketing and clear messaging to key stakeholders.

To promote the development of this element of work within the MSA Trust, which may include future line management responsibility as the work develops.

Key Responsibilities:

• Work with the CEO, internal teams, Services Committee, and other colleagues to set and deliver an integrated Policy and External Communications strategy for the MSA Trust. 
• Be responsible for the development and delivery of an operational plan with targets and be accountable for the budget in this area.
• Lead on policy and campaigning work, ensuring priorities reflect the views of people with MSA.
• Be responsible for the Trust’s external communications and messaging.  
• Be responsible for ensuring that the development and output of our communications and policy work are inclusive and reflect the diversity of our MSA community.
• Play a key role in the development and effectiveness of national and local voluntary networks that support shared ambitions for the neurology sector.
• Play a key role in the production of MSA News – the Trust’s flagship publication for members.
• Work closely with colleagues to ensure our services are compliant with relevant policies, procedures and relevant legislative frameworks.
• Create positive relationships with MSA Trust colleagues, Trustees, and external networks to share knowledge, insight and evidence.

General Responsibilities

• Undertake any other duties commensurate with the level of the role.
• Embrace diversity and share in the MSA Trust’s commitment to equality of opportunity and to eliminating discrimination.
• Work closely with the Fundraising Team to build fundable propositions and build relationships with supporters.
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policies.
• Maintain compliance and adherence with all processes to ensure good governance.
• Develop a deep understanding of the issues facing people affected by MSA across the UK and Ireland, including the Health, Social Care and Welfare landscape.

We will not accept applications without a covering statement. Please ensure in your covering letter you mention any dates you might not be available for interview.

We welcome applications from all backgrounds and are committed to equality, diversity, and inclusion.

At Ambitious about Autism, we're currently looking for a Site Assistant to join our team at TreeHouse School.

You'll support the Estates Manager in maintaining a safe, secure and well-presented school environment. The role includes carrying out caretaking, cleaning and minor maintenance tasks, assisting with site security and supporting the smooth running of school activities and events.

You'll ensure the school grounds are clean, safe and well-maintained including litter-picking and daily visual checks of the playground and their equipment, recording this on SafetyCulture with evidence. You'll undertake minor repairs as needed and carry out day-to-day caretaking and cleaning duties as directed by the Estates Manager.

You will have:

• Practical skills in cleaning, basic maintenance and repair work
• Knowledge of IT and the ability to access databases to record information accurately
• Awareness of health and safety procedures and ability to apply regulations such as Manual Handling, COSHH, Water Hygiene etc
• Ability to organise workload and complete tasks to a high standard

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

About the role

You will work closely with the Income Generation Team and Services Teams to develop and maintain long-term sustainable funding from Trusts and Foundations. Through developing and expanding income through grants, evolving our case for support, and managing relationships with a variety of grant funders, you will transform survivors’ lives and help us be part of the systems change to end sexual violence.

You will undertake new prospect research, keep up-to-date with the sector at large, and maintain and grow our funding pipeline. You will also write compelling funding bids, proposals and appeals, alongside timely reports to funders. You will seek opportunities to strengthen and build on existing and lapsed funding relationships and offer opportunities to engage funders directly with our work.

About You

You will be passionate about implementing the SARSAS fundraising strategy ensuring that SARSAS can continue to deliver support to meet the needs of those who have been raped and sexually abused across Avon and Somerset.

You will be a skilled writer who is confident in identifying, researching, and qualifying prospects to continue our successful growth. You will have strong relationship management skills and will be able to build and sustain long-term relationships with funders, as well as identify opportunities to deepen funders’ commitment to our cause.

You will have strong organisational skills, and be able to manage a workload which balances application and reporting deadlines alongside funder stewardship and pipeline development. You will also be a good team player and self-starter – we’re a small team who manage our own workloads, but we relish the opportunity to come together, share ideas and take creative risks.

You’ll be excited by the opportunity to join SARSAS and to work in a varied and busy role within a collaborative and supportive environment.

About SARSAS

SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.

We deliver a range of support, including, but not limited to, a helpline, online web chat, self-help resources, counselling, specialist support work, drop-in services and group work.

Survivors tell us that we not only change their lives, but for some people we save them: “This work even though it was extremely hard, has helped me change my life. What you do for people is amazing and I cannot thank you all enough. I still have a long way to go but now I’m looking forward to life a little more.” – Specialist Support Work Client.

SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.

SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support. We are a proudly trans-inclusive organisation, and our service is for anyone who may need us.

Equality, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

Contract information

• Salary: £35,000 - £40,000 - depending on experience (FTE)                                                   
• Hours: 22.5 hours per week (flexible)
• Based: Hybrid preferred but will consider remote working (We are flexible on working hours and location, and are happy to consider applicants interested in a freelance arrangement)
• Contract: Permanent

Applicants will undergo a basic criminal record check before employment starts.

How to apply

The closing date for this role is Monday 16th February 2026.  We will be reviewing applications and interviewing as suitable candidates apply, so please submit your application as soon as possible if you are interested.  We reserve the right to close the advert early if an offer of employment is made.

Interviews will be held in person in our Bristol but please indicate in your application if this is not possible so we can consider an alternative.

At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.

Role Purpose

As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.

You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.

Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).

Main Duties

• Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
• Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
• Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
• Maintain monitoring systems and databases in line with the organisation’s processes.
• Work collaboratively with the team to achieve agreed objectives.
• Attend and contribute positively and constructively to meetings as required.
• Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
• Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.

Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.

Role overview

The Education and Events Executive will be an enthusiastic and organised early-career professional, supporting the Head of Education and Events in the planning and delivery of a high-quality programme of MSK-focused educational events and resources. The role will involve assisting with the coordination of in-person and virtual education activities, supporting event logistics and administration, and helping to build positive working relationships with clinicians, faculty, industry partners and other stakeholders. The postholder will contribute to ensuring programmes are delivered smoothly and support the ongoing CPD needs of healthcare professionals.

This is an exciting opportunity to join an organisation supporting education and innovation in musculoskeletal health.

About us

We are a UK medical research charity dedicated to improving bone, joint and muscle health – collectively known as musculoskeletal (MSK) health - through research, education, and innovation. Our work aims to reduce the growing burden of MSK conditions on individuals, the NHS, and the wider economy.

We fund and support innovative research that improves patient outcomes and accelerates the development of new approaches to prevention, diagnosis, treatment and management, including partnerships with clinicians, researchers, and early-stage companies.

Our Education & Events department delivers programmes to strengthen MSK education and training while supporting innovation across the MSK community. This includes core training for MSK clinicians, thematic events to raise our profile, and enhanced learning experiences for MSK innovators.

Through our research, education, and partnerships, we aim to increase awareness, investment, and impact in MSK health where it is most needed.

Purpose of the role

As Education and Events Executive, your primary responsibility is to support the Head of Education and Events in the delivery of the department’s objectives. You will contribute to the planning, coordination and delivery of an educational programme of events and resources that support the professional training and continuing professional development (CPD) needs of healthcare professionals working within the musculoskeletal (MSK) field.

This role reports directly to the Head of Education and Events and involves working closely with colleagues and stakeholders to support the smooth delivery of education and events activity.

Key responsibilities 

Delivery of educational programmes

• Support the delivery of a high-quality programme of educational events and courses, working under the direction of the Head of Education and Events and assisting with activities across the event lifecycle, from planning through to evaluation
• Assist with identifying opportunities to develop the events portfolio in line with departmental objectives
• Support the development and maintenance of working relationships with industry partners and stakeholders, assisting with communications and partnership activity as required
• Assist with event budgets, including tracking income and expenditure, processing invoices, and supporting financial reporting
• Support the marketing of events, including helping to prepare and share promotional materials across appropriate channels
• Act as a point of contact for course convenors, faculty and delegates, supporting event-related communications, including responding to enquiries and assisting with travel and accommodation arrangements
• Assist with the coordination of event logistics, including venue bookings, catering, and supporting in-person and virtual delivery using platforms such as Zoom
• Support the recording of virtual events and assist with basic post-production tasks, such as trimming and formatting recordings for distribution
• Provide on-site and virtual support at events to help ensure smooth delivery and a positive delegate experience
• Support post-event processes, including distributing recordings and presentation materials, issuing certificates, and contributing to post-event reports and evaluations
• Assist with CPD accreditation applications where appropriate, supporting compliance with relevant professional standards

Person specification:

Education and qualifications

• University degree, relevant professional qualification or training, or equivalent experience, including demonstrated project management skills
• Willingness to develop project coordination and event delivery skills, with support and training

Experience and knowledge

• Some experience supporting the planning, coordination or delivery of events (in-person and/or virtual)
• Experience assisting with event administration, logistics, or communications
• Experience working collaboratively with colleagues or external stakeholders
• Awareness of continuing professional development (CPD) or training environments, or a willingness to learn
• Basic understanding of project coordination principles, or experience working to plans, timelines and deadlines
• Experience handling data and information accurately, with an understanding of confidentiality and data protection
• Comfortable working with numbers, including tracking costs, invoices, or budgets with guidance
• Awareness of compliance requirements such as data protection and information governance

Skills and abilities

• Clear written and verbal communication skills, with the ability to adapt communication for different audiences
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and confident using digital tools and social media in a professional context
• Strong organisational skills, attention to detail, and the ability to manage multiple tasks and deadlines
• A proactive approach to problem-solving, with the ability to escalate issues appropriately
• Able to work independently on allocated tasks and collaboratively as part of a team
• Willingness to learn, take responsibility, and develop skills over time
• Flexible and adaptable, with occasional willingness to work outside normal hours or travel for events
• Demonstrates professionalism, integrity, and respect for confidentiality
• Calm, positive and reliable, with a commitment to personal development and learning
• Committed to equality, diversity and inclusion in all aspects of work
• Takes initiative and shows enthusiasm for supporting high-quality education and events

Desirable

• Experience of working or volunteering in the charity or not-for-profit sector
• Experience of working in healthcare, education, or a research-related environment
• Experience of using design or content creation tools such as Canva or InDesign
• Basic experience supporting video content, such as editing, formatting or preparing recordings for distribution

Benefits

• Up to 8% annual discretionary bonus based on individual performance and departmental/organisational achievement against targets and KPIs
• Annual cost-of-living review, subject to the financial performance of the organisation
• Flexible working hours within core business hours (8:00am – 6:00pm)
• Pension: 8% total contribution (7.5% employer contribution, 0.5% employee contribution)
• Annual leave: 25 days plus bank holidays, increasing by 1 day per year after 5 years, up to a maximum of 30 days
• Enhanced maternity/paternity package
• Interest-free travel loan
• Access to an Employee Assistance Programme and YuLife wellbeing platform
• Private medical insurance, with discounted family rates
• Bike to work scheme
• Death in service benefit (4× basic salary)

Are you passionate about making a real difference and keen to support fundraising across the British Heart Foundation (BHF)? 

Join us as our Senior Fundraising Operations Executive and play a vital role in driving income growth by supporting a variety of fundraising teams - Corporate, Community, and Philanthropy - each with their own unique specialisms and approaches. 

This is an exciting opportunity to work at the heart of our Partnership and Relationship Fundraising Operations team, providing expert guidance on systems, processes, and strategic planning to empower supporter-facing colleagues.

In this dynamic role, you’ll lead on relationship management, support impactful stewardship, and drive innovative operational activities that help maximise our fundraising potential. You’ll collaborate with diverse teams on cross-charity projects, contribute to best practice ways of working, and help shape the future of our fundraising operations. 

With responsibilities spanning planning, compliance, reporting, and finance, you’ll be at the centre of activity, ensuring our processes are robust, compliant, and efficient.

We offer a vibrant working environment, meaningful development opportunities, and the chance to connect with inspiring colleagues - all while contributing to the growth and success of our fundraising efforts. If you are proactive, solutions-focused, and eager to make a lasting impact, we would love to hear from you!

About You

We’re looking for a proactive, adaptable individual with strong interpersonal and communication skills who is passionate about making a difference.

Experience in project management - covering scoping, design, delivery and evaluation - is essential, as is a sound understanding of budgets and financial processes. We value those who can write clear documentation for diverse audiences, develop and maintain stakeholder relationships, and implement effective operational processes and training.

As our ideal candidate, you can demonstrate analytical thinking, creativity and attention to detail, working methodically and with precision even under pressure. You can manage conflicting priorities, adopt new skills quickly, and handle sensitive information discreetly in line with organisational procedures. 

You are IT literate, comfortable working with Microsoft Office packages including Excel, PowerPoint and Planner, and have experience of using CRM databases such as Raiser’s Edge, Salesforce or Microsoft Dynamics. 

If you are a resilient, committed team player, we would love to hear from you.

Working arrangements

This is a Fixed Term Contract until January 2027, covering an internal secondment. Start date ASAP.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Do you want to develop and facilitate a new youth development programme at Share? We are looking for a passionate and creative team member to join as our new Youth Development Facilitator. 

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen. 

You’ll help people build the life skills they need to make positive long-term changes. You’ll develop and facilitate our new programme at Share, delivering session both at our training centres and out in the community. You’ll help our students achieve their personal objectives and keep learning in an engaging, fun and stimulating way. 

Main responsibilities

• You’ll think creatively when planning and facilitating the programme and use a range of methods to support the students learning goal

• You’ll support progression pathways for young people with a learning disability and/or are autistic, many of whom have recently left college

• You’ll work with each young person to understand their individuals' preferences and strengths to develop an accessible action plan

• You’ll work to strengthen our local community and youth networks, developing partnerships with external organisations

Who we’re looking for

• You’ll have experience of working with young people and will be passionate about delivering quality services

• You’ll have a good understanding of the challenges faced by adults with learning disabilities and a strong commitment to the inclusion of disabled people in all aspect of life

• You’ll have excellent planning and time management skills, with the ability to meet deadlines and targets

• You’ll be able to take a collaborative and empowering approach, working with our students, partners and volunteers to plan and deliver person centred services

• Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all

Why work for us?

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service. 

Please send us your CV and a cover letter. In your letter, please tell us:

1. What are three qualities that make you an excellent Youth Development Facilitator? 

2. What relevant experience do you have of planning and facilitating skills development programmes for young adults (preferable with those with a learning disability or autistic young adults)? 

3. How would you develop the Youth Development programme at Share? 

If you would like to have chat about the role or visit us prior to applying, please contact a member of the HR team.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment. 

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.

We look forward to receiving your application. 

Job Title:                                                   Head of Policy & Campaigns

Grade and Salary:                                     Team lead - £56,000 to £60,000 (depending on experience)

Reporting To:                                             Director

Number of direct reports:                           Three (currently)

Location:                                                    Brighton/Hybrid (At least two days per week in Brighton Office)

Contract:                                                  Full time, permanent (35 hours a week)

Travel Requirements:                                The post involves some UK travel and may include occasional travel to Europe.

Background

Pesticide Action Network UK (PAN UK) is the only charity in the UK focused solely on tackling the problems caused by pesticides and promoting safe and sustainable alternatives in agriculture, urban areas, homes and gardens. It is an independent, non-profit organisation, which works nationally and internationally to eliminate the use of the most hazardous pesticides, reduce dependence on pesticides overall, and to increase the adoption of sustainable alternatives to chemical pest control.

Our Head of Policy & Campaigns leads our work in the UK which aims to better protect both the environment and human health from pesticide harms. Through policy work, lobbying, research, media and strategic communications, we aim to influence a range of decision makers, from the UK government and devolved administrations to local councils and the country’s biggest supermarkets. The role also includes working alongside PAN UK’s Director to secure funding to cover the UK team’s salaries, overheads and activities. It is an incredibly varied role, involving everything from leading on strategy development for the UK team while also being intricately involved in writing and editing publications and executing other activities such as events and mobilising the public.

The Head of Policy & Campaigns is part of PAN UK’s Senior Management Team (along with our Director, Head of Finance and Governance and Head of International Programmes) which sets the direction of the organisation and ensures it is well-managed and delivering on our mission. 

Specific responsibilities

1.       Advocacy, policy and campaigning

• Lead the UK team in developing advocacy strategies, and fully utilising opportunities to make progress towards achieving PAN UK’s mission.

• Conduct high quality research and analysis aimed at influencing decision makers. Ensure it is presented in a way which is both technically accurate and compelling.

• Develop and/or maintain expertise in pesticide policy with the aim of being able to represent PAN UK credibly in a range of external fora.

• Build relationships with a wide range of decision makers including government ministers and civil servants, parliamentarians, devolved administrations, local councils and supermarkets.

• Ensure that the organisation’s policy positions on UK pesticide issues are clear, well thought out and will lead to positive change.

• Find creative ways to involve the UK public in PAN UK’s work, including enabling members of the public to contact decision makers directly.

2.       Communications

• Secure media coverage for PAN UK outputs, including writing press releases and liaising with journalists. Provide written quotes for media outlets and give interviews for radio and TV.

• Write materials including policy reports, political briefings and public-facing communications such as blogs and supporter emails. Edit and sign off all outputs from the UK team, ensuring they are both well-written and accurate.

• Conduct public speaking at a range of events, from high-profile events in parliament to community gatherings (and everything in between!).

• Work closely with PAN UK’s Communications Manager to provide content for the organisation’s website and social media channels. Support the Communications Manager in their broader work which includes raising PAN UK’s public profile and leading on individual giving.

3.       Fundraising and financial management

(Please note that PAN UK does not employ fundraisers).

• Raise sufficient funds to cover the UK team’s salaries, activity costs and contribution to organisational overheads.

• Contribute to efforts to raise core funds, which are led by PAN UK’s Director.

• Identify and build relationships with new funders, particularly trusts and foundations, with the aim of securing funding.

• Maintain excellent relationships with existing funders, making sure to meet reporting deadlines.

• Follow PAN UK protocols to ensure that the UK team’s finances are well-managed.

 4.     Leadership and strategy

• Manage a high-performing team, leading on strategy development and implementation and ensuring that the team runs effectively.

• Line manage the staff of the UK team, running regular 121s, annual appraisals and generally making sure they are happy and productive.

5.       Contributing to the organisation

• Contribute to the effective and smooth running of the organisation through membership of the Senior Management Team.

• Report to the PAN UK Board of Trustees as and when required.

• Other duties as may reasonably be requested by the Director and commensurate with the post.

Person specification

Essential

• At least eight years’ advocacy experience, including experience of designing, developing and implementing both policy work and public campaigns.

• Experience of developing, implementing and reviewing strategies designed to create change. 

• Excellent writing and editing skills and experience of producing both technical and public-facing materials. Exceptional attention to detail and a personal commitment to accuracy.

• An understanding of the political context, actors, and processes relating to key policy areas that intersect with pesticides such as food, farming, environment and/or health.

• Experience lobbying decision makers and knowledge of how the UK political system works.

• Demonstrable experience of preparing successful funding applications and building relationships with funders.

• Experience of managing, leading and motivating staff.

• Commitment to Diversity, Equity, Inclusion and Justice.

• Proven ability to work on own initiative, meeting objectives and tight deadlines under pressure.

• The right to work in the UK.

 Desirable

• Knowledge of problems and solutions associated with pesticides and/or other chemicals. 

• Experience working in sectors related to pesticides including environment, health and/or social justice. 

• Relevant degree in a related discipline (science or social science).

• Experience of dealing with the media and acting as a spokesperson.

• Experience in managing project budgets.

• Knowledge of UK libel laws.

Salary: Grade 3 - £31,600 per annum

Contract: Permanent

Location: Merseyside Hub – currently based in Anfield with plans to move to Liverpool City Centre in 2026

Hours: Full time - 35 Hours per week

Closing date: Monday 9th February 2026 at 11.30 pm 

Do you have experience and ability in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be playing a vital role in standing up to the housing emergency.

About the role

You will be delivering high quality housing advice and advocacy, in line with our local community plans for Merseyside and will work with people who are experiencing homelessness and bad housing to identify issues facing local communities.  You will plan and deliver casework to individuals and communities to resolve their housing situation, by liaising and advocating with local authorities, housing associations and private landlords. This will include taking referrals from community and advice groups and our National Emergency Helpline, as well people self-referring in person at the Hub.

The role also works in local community settings and with community groups to deliver advice and rights awareness workshops to ensure that people with lived experience of homelessness have opportunities to share their stories, voice their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role. This is a challenging, front-line role where you will have a real opportunity to help people improve their lives.

About you

• Listen to, engage and work with individuals and communities, including people with lived experience of homelessness.

• Experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge.

• Experience of carrying out casework related interviews and maintaining detailed case records.

• Advise and support clients to make informed decisions.

• A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team

The Merseyside Hub is a team of seventeen, and you will be a key member of the Housing Rights team, defending the right to a safe home. This team works closely with colleagues in our Legal Team as well as our colleagues in community fundraising, community organising and lived experience. Each of Shelter’s eleven hubs across the country have their own local priorities based on the issues experienced by our clients. For Merseyside, we focus on homelessness, temporary accommodation, the private rented sector and social housing. We want people in Merseyside to be able to access the advice and support they need to secure and keep a home. We believe everyone has the right to reside in accommodation where conditions do not negatively impact their health.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job Title: HR Assistant   

Location: Home Based or Hybrid (with 1 day per week in the London Office)

Hours: 35 hours per week                                 

Contract type: Permanent

Salary: £24,726 per annum (home based) and £27,199 per annum (hybrid)

What we do:   We help young people through cancer

How we work:     We’re Determined, United, Spirited and Kind

What we’re looking for:

• You’ll use your excellent written and verbal skills to support the HR Advisor and HR Lead to deliver a great HR service across the whole charity.

• You’ll use your great attention to detail to ensure letters are produced in line with our HR processes for internal staff and external candidates and that relevant processes, spreadsheets and systems updated.

• You’ll be the lead on administering compliance processes during the recruitment and onboarding process, using our HR system, collecting associated paperwork and liaising with internal and external stakeholders to ensure good practice data collection and protection.

• You’ll bring your experience of providing great administrative support to a team, in an HR environment or other organisational context. You’ll have great attention to detail and pride in creating timely, good quality written communication.

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by 01 February 2026, 1st stage interviews on week commencing 09 February 2026 online and 2nd Stage interviews on week commencing 16 February 2026 potentially in person.

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.

• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off. 

• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. 

• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. 

• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. 

• Health Cashback Plan: access a health cashback plan to cover medical expenses. 

• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.

• Discount scheme: access exclusive savings at various high street retailers and gyms. 

• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
 

Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please get in touch with the HR Team.