495 Supporter services officer jobs
Sporting Events Administrator
The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.
As Sporting Events Administrator,you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.
Please note: This role will be known internally as *Sporting Events Executive.
Key Responsibilities:
· Be the first point of contact for all Sporting Event fundraisers, providing excellent customer service, acknowledging support and increasing long-term loyalty.
· Provide effective administrative support to the Sporting Events team, including maintaining accurate records, managing inbox and telephone queries and supporting smooth event delivery.
· Provide organised administrative support to SEOs across a range of sporting events and tasks, helping to coordinate day-to-day activity and manage competing priorities.
· Fundraising data management including adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.
· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.
Event and Supporter Management
· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.
· Working alongside the SEM and the SEO to manage the stewardship of all supporters.
· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.
· Proactively contact fundraisers by phone to offer encouragement, guidance and tailored support, helping those who need additional stewardship to build confidence and maximise their fundraising potential.
· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.
· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.
· Drafting prompt, professional thank you letters and certificates to fundraising supporters.
· Managing emails sent to sporting events inbox.
Events Support
· Support in the effective delivery of sporting fundraising events for ARUK.
· May include relationship management with suppliers and logistics companies.
· Attendance of weekend events where necessary.
Knowledge, skills and experience needed:
· Experience of working in a customer service role
· Use of CRM or database systems
· Confident working with computers – good knowledge of Word, Excel, Outlook and databases
· Excellent, enthusiastic telephone manner
· Ability to build rapport and establish relationships with our supporters quickly and effectively
· Excellent written and verbal communication skills
· Excellent organisational skills
· Excellent attention to detail
· A professional and hard-working team player
· Flexibility to work occasional unsociable hours and willingness to travel independently
· Contagious enthusiasm to inspire supporters
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,788 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th October 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
The Executive Director will provide strategic, operational and financial leadership for East London Dance, working in close partnership with the Creative Director & CEO to deliver the organisation’s vision and business plan, strengthening its position as an Arts Council England National Portfolio Organisation. The role leads people, culture, finance, governance, risk, operations, fundraising and stakeholder engagement, ensuring the organisation remains financially sustainable, well-governed and equipped to deliver high-quality artistic and community programmes.
As a senior ambassador, the Executive Director builds strong relationships with funders, partners, trustees and stakeholders, while fostering an inclusive, collaborative and values-led culture. The role creates the conditions for a thriving team, turning creative ambition into organisational reality and supporting East London Dance’s long-term success.
We’re looking for someone who can help turn our ambition into a sustainable, thriving future – building the relationships and the funding that will carry us forward, and doing it alongside a team that already cares deeply about the organisation.
If you’re someone who loves building things, who knows how to bring people and money together, and who wants to help shape what east London’s cultural life looks like for years to come – we’d love to hear from you.
Job requirements:
Must bring substantial senior leadership experience, ideally Director, Deputy CEO or equivalent level, with evidence of strategic planning, organisational growth and performance management. Must have a proven track record in fundraising, business development and income generation, including securing funding, managing funder relationships and identifying new commercial or partnership opportunities; experience leading high-performing teams, managing change and strengthening organisational culture; strong financial acumen, including understanding budgets, balance sheets and financial decision-making; knowledge of charity governance, safeguarding, health and safety, data protection and risk management frameworks; experience working with Boards of Trustees. Must demonstrate commitment to diversity, equity and inclusion, possess excellent written and verbal communication skills, be confident using Microsoft Suite, and have knowledge of ACE funding and reporting requirements.
Job Responsibilities:
Provides strategic, operational and financial leadership with Creative Director & CEO. The role translates the Business Plan into action, leads staff, freelancers and consultants, and develops an inclusive, high-performing culture. Key responsibilities include workforce planning, recruitment, HR compliance, performance management and staff wellbeing. The role oversees organisational systems, administration, IT and the operation of Talent House, including health and safety, compliance, venue hire and stakeholder relationships. They co-lead budgeting, forecasting, financial reporting, cash flow monitoring and audit processes, while driving fundraising and income generation across grants, trusts, partnerships, sponsorship and earned income. The role also leads governance, risk management and business continuity planning, supports the Board of Trustees, develops strategic partnerships, represents the organisation externally and strengthens its profile, impact and long-term sustainability.
Apply via the East London Dance Website by Thursday 8 October, 12 Noon
The client requests no contact from agencies or media sales.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.
About the Role
The South London Centre Manager will have overall responsibility for the day-to-day management, smooth running and development of the South London centre and Smart Works service in Croydon.
They will oversee the delivery of a high-quality Smart Works service, to include managing centre operations, leading and supporting the volunteer community, and building strong relationships with local partners and stakeholders, to ensure that Smart Works is well-embedded in the South London community.
The Centre Manager will be a highly organised and proactive individual who enjoys making things happen. They will be equally comfortable managing the practical running of a busy public-facing centre, supporting clients and volunteers, representing Smart Works externally and identifying opportunities to grow the service.
They will be a natural relationship builder who is able to create a vibrant, friendly and inclusive environment where everyone feels welcome.
The role would be based in the South London centre, and there will be occasional evening and weekend work for which staff are awarded TOIL. There will also be an expectation that this role may need to visit other Smart Works London centres or travel for outreach events and activities throughout the city.
How to Apply
Please submit a CV and a cover letter which answers the following questions by 29th September at 5pm. Your application should be addressed to Fiona Hollow, Head of London Service Delivery
- Why do you want to work for Smart Works? (Max 250 words)
- How will you create a positive atmosphere and environment for clients, volunteers and staff members in our South London centre? (Max 250 words)
- Tell us about a time you have worked effectively in a team to solve a problem. (Max 250 words)
1st round interviews will take place on Monday 5th October and will be virtual. If you are unable to attend a virtual interview for any reason, please let us know to discuss another arrangement.2nd round interviews will take place on Friday 9th October and will be in person in Croydon.
If you require any reasonable adjustments or alterations for the application and recruitmentprocesses, please reach out to us.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for an experienced charity operations and finance professional to join as our inaugural Operations and Finance Manager. As we continue to grow our impact, we are seeking an exceptional Operations and Finance Manager to work closely with the Chief Executive and Executive Chair to help strengthen our operations and oversee our finances. This is a role combining strategic thinking with hands-on operational delivery. You will, support our Chief Executive and Executive Chair to develop and implement organisational strategy while ensuring our people, systems, governance and finances support the effective delivery of our mission. You will join a close-knit team that punches above its weight, with real influence on policy affecting millions of babies worldwide. If you're an experienced charity operations and finance professional looking for your next challenge, we'd love to hear from you.
We review applications as they come in and reserve the right to appoint before the closing date.
We are determined that every baby should experience the best start in life.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're recruiting a Social Challenges Officer to join Mind's Digital and Experiential Teamm within Mass Engagement Fundriasing. The team drives fundraising through a number of products, such as Social Challenges, Stream for Mind and our new Mind Walk and forms part of a wider Mass Engagament Team which is responsible for raising more than £23million. This role supports delivery of our succesful and growing Social Challenges activity with responsibility for driving a diverse and successful portfolio, recruiting thousands of fundraisers and supporting them to exceed their fundraising goals.
Join us and join Mind's fight for timely access to great quality care for all.
Key duties and responsibilities
Join Mind's fundraising team to drive engagement and income through online fundraising challenges. You'll deliver outstanding supporter experiences, helping participants feel motivated, supported and inspired throughout their fundraising journey while contributing to sustainable income growth
The post holder will:
-Manage and deliver social challenge fundraising activities, ensuring income and engagement targets are met or exceeded
-Develop and optimise supporter journeys, creating personalised and insight-led communications that increase fundraising performance and drive supporter loyalty
-Provide exceptional supporter stewardship and customer care across a range of digital and offline channels
-Monitor campaign performance, analyse data and identify opportunities to improve engagement, conversion and income
-Support the planning and delivery of fundraising projects, ensuring activities are delivered on time, within agreed objectives and to a high standard
-Collaborate with internal teams, including Supporter Care and Data teams, as well as external partners and suppliers, to deliver successful campaigns and supporter experiences
-Ensure fundraising activities are compliant with relevant fundraising regulations, safeguarding requirements and data protection legislation
-Contribute to a positive, inclusive and collaborative working culture that reflects Mind's values and commitment to equity, diversity and inclusion
Ideal candidateYou'll have experience in fundraising or income generation, strong project management and communication skills, a data-driven approach to decision making, and knowledge of Meta fundraising products such as Social Challenges and Celebration Fundraising.
This role is based on a hybrid working arrangement with two days per week in Stratford.
A DBS check will also be required for this role.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
The role
The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly.This service aims to provide accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Officer will work collaboratively as part of the local and regional volunteer and staff team.
Remote in the UK (homebased) with travel within Cornwall. In practice, this means that there will be regular travel to community venues across Cornwall for service delivery and outreach events. The remaining work will be remote from home. We need to manage travel costs and working time within the project budget, so cannot recruit anyone living outside of Cornwall or West Devon
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is the 18 September 2026 with interviews taking place week commencing 28 September 2026 via Teams.
Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
• Applicants in England and Wales: DBS Code of Practice
• Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.
About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press.
About the candidate:
- Highly organised and technologically adept (especially with CRM systems like Salesforce)
- Motivated, with at least 1 year of experience in communications, fundraising, or event management
- Confident, resilient, and able to coordinate complex event logistics
- Strong written and verbal communication skills
- Team-oriented, adaptable, and committed to the wellbeing of the clergy community
Key Responsibilities
1. Fundraising and Data Support
- Manage contacts and maintain up-to-date CRM records
- Add weekly bank donations to Salesforce and reconcile monthly income
- Lead on thanking supporters (managing emails/cards)
- Assist with legacy giving administration
- Support prospect research for fundraising
- Liaise with Finance Team on income and gift processing
2. Events – Logistics and Administration
- Manage guest lists, RSVPs, and name badges using CRM
- Act as point of contact for event bookings and assist with seating plans
- Provide on-site support at events (registration, hospitality, donor care)
- Post-event coordination including post-event feedback
3. Communications and Digital Engagement
- Monitor and manage team inboxes
- Assist with social media management including DMs, replying to comments, and content creation
- Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)
4. General / Team Support
- Maintain inventory of fundraising/event materials
- Proactively update Salesforce with missing information
- Provide general admin support and contribute creative ideas
This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
We are expanding our Business Support Team and have up to 1.5 full-time equivalent Business Support Officer capacity available.
We welcome applications from candidates seeking full-time, part-time, or job-share arrangements. We may offer the available hours to two or more successful candidates, depending on applicants’ preferred working patterns and the organisation's needs.
Our offices are open from 9.00 am to 5.00pm on Mondays, Wednesdays and Fridays, and from 9.00am to 9.00pm on Tuesdays and Thursdays. Working patterns will be agreed with the successful candidate, but some planned evening work on Tuesdays and/or Thursdays will form part of the role.
When applying, please tell us:
· how many hours you would ideally like to work;
· which days and times you are available;
· whether you can work planned evenings on Tuesdays and/or Thursdays;
We will consider individual preferences alongside the overall needs of the Business Support Team.
What we are looking for
Are you organised, approachable and confident managing a varied workload?
We are looking for Business Support Officers to help keep our charity’s essential day-to-day systems and services running effectively.
As a Business Support Officer, you will be part of the team at the heart of the organisation. You will help coordinate our administrative, reception, finance, HR, and governance support, ensuring colleagues, volunteers, families, and visitors receive an efficient, welcoming, and professional service.
Working with the Business Operations Manager, your responsibilities will include:
· coordinating day-to-day office and business support;
· responding to telephone, email and in-person enquiries;
· supporting and coordinating reception volunteers;
· managing room bookings and supporting community use of the building;
· processing invoices, expenses and other financial administration;
· maintaining employee, volunteer and compliance records;
· coordinating recruitment, interview and induction administration;
· supporting Board and committee administration;
· maintaining databases and supporting organisational reporting; and
· helping improve administrative systems and processes.
About you
You will have experience of working in a busy office or administrative environment and be able to organise your work effectively while responding to changing priorities. You will also bring:
· experience of coordinating administrative or business support activities;
· knowledge or experience of finance and HR administration;
· experience of supervising or supporting staff or volunteers;
· strong communication and customer-service skills;
· excellent attention to detail and accurate record-keeping;
· confidence using Microsoft 365, databases and office systems;
· an understanding of confidentiality and GDPR; and
· the ability to work independently and collaboratively as part of a team.
A Level 3 qualification in business administration, office management or a related area would be welcomed. We will also consider applicants with equivalent practical experience.
Previous experience in a charity, public-sector, or community organisation would be helpful, but not essential.
Most importantly, you will be positive, calm and approachable, with a commitment to excellent service and continuous improvement.
What we offer
We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:
· Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.
· Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.
· Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.
· Support and development – regular supervision alongside opportunities for learning and development.
· An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.
You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.
Closing date: 21st September 2026 at 9:00 am
Interview date: w/c 28th September 2026
We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.
This role is subject to a basic DBS check and satisfactory references.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Data, Risk and Compliance Officer will coordinate Muslim Aid’s organisational approach to data protection, risk management, compliance and assurance coordination. The role will provide oversight of key registers, trackers, records, reports and action plans, including the corporate risk register, compliance obligations register, policy review schedule, data protection records, information-rights requests, breach records, audit action trackers and assurance follow-up.
The postholder will work directly with the COO, leadership team and functional owners across the organisation to strengthen governance, ensure risks and compliance actions are actively managed, support timely escalation and drive continuous improvement in organisational controls and accountability.
The postholder will own coordination, tracking, records, follow-up and administrative support for these areas, while supporting senior colleagues with design, judgement, quality assurance and insight.
About the Role:
- Maintain the corporate risk register and ensure risks, controls, actions, owners and deadlines are kept up to date.
- Gather regular updates from functional owners and support teams to articulate and record risks clearly and consistently.
- Maintain the compliance obligations register, policy review schedule and evidence of compliance activity.
- Work with departments to record legal, regulatory, donor, funding agreement, data protection and internal policy requirements.
- Maintain data protection policies, procedures, templates, records of processing activities (ROPAs), data-flow records and information asset registers.
- Prepare regular reports, exception reports, committee updates, action summaries and briefing notes on risk, compliance, data protection, audit actions and overdue matters.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
This role operates on a hybrid working basis, with a current requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.
To be successful in this role, you will need:
- Law degree, equivalent legal qualification or equivalent experience in legal, compliance or regulatory matters.
- Significant experience in data protection, risk, compliance, governance, assurance or a related area, including responsibility for improving organisational processes and controls.
- Experience managing risk registers, compliance trackers, policy schedules, action logs and organisational records, with responsibility for quality, timeliness and escalation.
- Strong organisational and coordination skills, with the ability to prioritise competing demands, oversee several trackers, manage deadlines and deliver high-quality reports.
- Ability to influence and follow up actions firmly and professionally, make sound judgements, identify issues requiring escalation and handle sensitive information with discretion.
- Ability to write clear reports, updates, guidance, action summaries and recommendations for managers, the Leadership Team, committees and the Board..
Why you should apply:
Join Muslim Aid as our Data, Risk & Compliance Officer and play a key role in strengthening our approach to data protection, risk management, compliance and organisational assurance. Working closely with the COO, Leadership Team and colleagues across the organisation, you’ll help ensure key risks, compliance obligations and data protection responsibilities are effectively monitored, managed and addressed. You’ll oversee essential registers, records and action plans, support audit and assurance activity, and help strengthen organisational controls and accountability. If you’re passionate about good governance, effective risk management and using robust processes to drive continuous improvement, we would love to hear from you.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working – 2/3 days per week in the office
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time Off in Lieu (TOIL)
- Pension scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (SEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopts a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
- Satisfactory professional references, including safeguarding-specific enquiries.
- A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
- A review of right-to-work documentation for the country in which the role is based.
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age.
Only shortlisted candidates will be contacted. Applications will be accepted until the closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible
Facilities & IT Support Officer – 12 months maternity contract
4 days office based and one day working from home
Candidates applying for this role should be available to start early to mid October 2026
“Help us change lives through work-class medical research”
Charity People have partnered with Medical Research Foundation to help recruit a Facilities and IT support Officer.
This is a maternity contract where you will be the key point of contact between the Foundation and their IT support and building management providers.
Salary: £31,000 – £33,000 per annum
Hybrid: 4 days a week office based and one day working from home
If you are a proactive, solutions-focused operations professional who enjoys keeping an office running smoothly while supporting colleagues with day-to-day IT needs, then look no further. Reporting to the Facilities and Operations Manager, you will play a key role in delivering an exceptional workplace experience and ensuring our office environment is safe, efficient and well maintained.
Key Responsibilities
- Manage day-to-day office facilities, liaising with building management, contractors and service providers to resolve maintenance and operational issues.
- Oversee office health and safety requirements, including first aid and fire marshal responsibilities, and supporting a safe working environment.
- Act as the first point of contact for staff IT queries, troubleshooting common issues and coordinating with external IT support providers.
- Coordinate IT equipment, new starter and leaver processes, user account administration, and technology rollouts across the organisation.
- Drive operational improvements, champion excellent customer service, and support sustainability initiatives and workplace projects.
Person Specification
- Previous experience in facilities management, office operations, IT support, or a similar role.
- Strong problem-solving skills with the ability to take ownership and see tasks through to a successful conclusion.
- Good working knowledge of Microsoft 365, including Word, Excel, Teams and SharePoint, alongside basic IT administration skills.
- Excellent communication and relationship-building skills, with experience working effectively with suppliers, contractors and colleagues.
- Highly organised, adaptable and customer-focused, with the ability to manage competing priorities in a fast-paced environment.
Benefits:
- 30 days’ holiday plus bank holidays (pro rata)
- Double-matched pension contributions up to 12% employer contribution
- Life insurance at 4x salary
- Wellbeing support and flexible working culture
Due to the urgency of this role, my client might chose to close the advert early.
Role will be closing on 21st September, 2026
First stage: 23-24 September 2026
Second stage: 29 September 2026 (in person interview followed by an assessment)
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an enthusiastic and motivated person who can help us grow our fundraising and generate vital income to support our work with unpaid carers across County Durham and Darlington.
This is a varied role where you’ll lead on developing fundraising opportunities, from researching trusts and foundations and preparing high-quality funding applications, to building relationships with local businesses, community groups and supporters.
About the role
You’ll work with colleagues across the organisation to identify funding opportunities and help us demonstrate the difference our services make to carers.
Your work will include:
- Researching trusts, foundations and other funding opportunities
- Preparing funding applications, proposals and expressions of interest
- Developing community fundraising and individual giving
- Building relationships with local businesses, community groups and supporters
- Developing corporate partnerships, sponsorship and Charity of the Year opportunities
- Supporting local people and groups who want to fundraise for us
- Preparing reports for funders and helping us demonstrate the impact of their support
We’re looking for someone with experience in fundraising, business development, grant applications or income generation, alongside strong written communication and relationship-building skills.
Most importantly, we’re looking for someone who is enthusiastic, proactive and shares our commitment to improving the lives of unpaid carers.
Please visit our website to download the full Job Description, Person Specification and Application Form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Park is a thriving community hub in Knowle West, Bristol, a vibrant, warm and welcoming space offering inclusive facilities, activities and services for local residents of all ages. We are proud of the difference we make in our community, and we’re looking for a talented and experienced fundraiser to join our small team to help us secure the funding that makes it all possible.
The Role
We're looking for a proactive, experieced and highly rganised Fundraising Officer to lead on our relationships with trusts and foundations. This is a varied role at the heart of our organisation - you'll manage existing funder relationships, research new funding opportunities, and write winning applications to help fund our work.
Reporting to our Communications & Partnerships Lead, you’ll play a key role in growing income from trusts and foundations to support both our core running costs and specific projects.
Day to day, you'll:
- Manage our existing portfolio of grant awards - keeping track of conditions and reporting requirements
- Write clear, engaging funder reports and thank-you communications that build lasting relationships
- Research and identify new trusts and foundations whose priorities align with our work
- Write compelling, well-evidenced funding applications for both core and project funding
- Work closely with colleagues across the organisation to gather the stories data, and evidence that bring our funding bids to life
About You
We're looking for someone with a passion for creating positive change and the drive to make that happen, someone who combines strong research and organisational skills with the ability to write winning applications. An experienced fundraiser you'll have:
- A proven track record of writing successful trust funding applications and funder reports
- Excellent written communication skills and great attention to detail
- Strong research and organisational skills, with the ability to manage deadlines and priorities
- Excellent interpersonal and relationship-building skills
- Experience in a small or place-based charity is a plus but not essential - what matters most is your ability to write persuasively, collaborate creatively with others, and stay on top of a busy portfolio.
Why Join Us
- Be part of a small, dynamic and friendly team making a real difference locally
- Hybrid working (at least one day in office per week)
- Pension scheme
- 4 weeks equivalent paid holiday
Points to Note:
- There is a probation period of 6 months
- We require all staff to be DBS checked
How to Apply
Please send your CV with a named referee and covering letter (no more than two pages) explaining how you meet the person specification by 30th September.
Interviews are expected to take place w/c October 5th.
The Park Centre is committed to equality of opportunity and welcomes applications from all sections of the community.
A full Job Description is available to download.
Please ensure there is a name referee on your CV or cover letter.
The client requests no contact from agencies or media sales.
Active Essex Foundation is a successful and growing charity dedicated to creating the conditions for young people and communities across Essex to thrive. Our work focuses on three core areas: improving young people’s mental health, reducing vulnerabilities to youth crime and exploitation, and strengthening communities through trusted relationships and positive engagement.
A defining feature of our approach is our network of more than 100 Locally Trusted Organisations (LTOs) across Essex. These community-based organisations are at the heart of our delivery model, providing trusted relationships, local insight and direct support within the communities they serve. Working closely with our LTO network enables us to reach those who may be least likely to engage with traditional services and ensure support is tailored to local needs.
Through partnerships with our LTOs, we deliver programmes that use physical activity, mentoring and community support to build resilience, improve wellbeing and reduce inequalities. This role will play a key part in developing and strengthening these relationships, helping our LTO network to maximise its impact and deliver positive outcomes for young people and communities across Essex.
Everything we do is shaped by the real experiences of the people we serve, ensuring our interventions are meaningful, accessible and rooted in what communities tell us they need.
Active Essex Foundation works to improve life chances for young people and communities across Essex by focusing on three core areas: mental health, youth crime prevention, and strengthening communities. Through our programme structure, we co-design community-led initiatives that use physical activity and positive engagement as tools to build resilience, improve wellbeing and reduce inequalities.
The Sport for Development Officer will play a key role in supporting the delivery and growth of these programmes. Working closely with our programme leads, locally trusted organisations (LTOs), and community stakeholders, the postholder will help strengthen organisational capability, and ensure high-quality delivery across our mental health, youth crime prevention and community strengthening work. The role will also contribute to the leadership of workstreams aligned with our strategic Outcomes, supporting the Foundation’s mission.
The ideal candidate will bring strong relationship-building skills and experience of working collaboratively with a diverse range of stakeholders. They should demonstrate a track record of delivering impactful projects or initiatives at local or county level, applying a systems approach to complex community issues, and using strengths-based methods to build resilience and capacity within local organisations.
The post holder will work with AEF staff across the business to deliver the duties and responsibilities set out below.
On a mission to highlight the transformative power of physical activity and sport!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Edinburgh Food Project and grow vital income to provide emergency food aid, support and advice to people in hardship, helping create an Edinburgh without poverty, where everyone has what they need to thrive.
As a Fundraising Officer at Edinburgh Food Project, you will play a key role in generating income, building supporter relationships and raising awareness of our work across Edinburgh.
This is a varied, hands-on fundraising role for an experienced fundraiser who can confidently work across corporate, community, individual and event fundraising, with a particular focus on developing individual and corporate income.
We’re looking for a well-rounded fundraiser to help grow income and supporter engagement across funding streams. You’ll build strong relationships, develop new fundraising opportunities, deliver engaging events and campaigns, and provide excellent supporter stewardship.
If you’re proactive, creative, relationship-focused and passionate about making a difference, we’d love to hear from you.
Edinburgh Food Project offers a range of benefits including generous annual leave, competitive salaries, flexible working, and training opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Association of Chairs (AoC) is looking to offer a 4-day a week role on a permanent basis, ideally suited to someone with 1+ year's work experience in a similar role who is ready to make a difference in the charity sector. The role will be an opportunity to bring event and membership experience and be a key member of a small but mighty non-profit organisation, from putting on events and evaluating their impact, to managing membership and member services.
You will work as part of a friendly, small team, and full training will be provided on using AoC’s digital platforms and other aspects of the role as needed.
About the role:
1. Training & events
· Support the administration of our core training programme, from scheduling the full training calendar to creating event listings on our website, processing bookings, communicating with delegates and trainers before and after the event, and preparing and sending out post-training materials.
· Be the main contact for customer enquiries and manage event mailbox.
· Attend both online and in-person events, supporting with Zoom functions, training room set-up and logistics as required.
· Set up evaluation surveys for event feedback using Survey Monkey, collate and analyse responses and liaise with trainers on improvements.
2. Membership & Community
· Process customer enquiries via info mailbox.
· Handle all member administration changes and requests.
· Support members with CRM and technical issues.
· Liaise with CRM partner on system improvements and enhancements.
· Provide administration for Mentoring & Support services.
· Administer and moderate the online community platform.
3. Technology, Data & Reporting
· Work with our digital systems (CRM, WordPress website, Zoom and SurveyMonkey).
· Support team in maximising use of organisational platforms and systems including AI.
· Produce regular membership, community and event reports.
· Analyse membership trends, retention and engagement.
4. General
· Work with finance team to ensure invoices are processed and accounts are updated.
· General admin tasks as needed e.g. booking meeting rooms, scheduling, assisting CEO, board and members in ad hoc activities.
· Work to promote Association of Chairs’ policies on equity, diversity and inclusion and to ensure the health, safety and welfare of the post-holder, colleagues, members and visitors.
· Other such duties as shall reasonably be required as part of a small, collaborative staff team.
We’re looking for someone who is keen to learn and thrives on variety and being hands-on and ideally available to start in November. See attached full job description and person spec for more about the skills and experience we are looking for.
Please apply with a CV and covering letter (maximum 1 side of A4), outlining how you meet the person spec and what makes you interested in the role. We welcome applications from all interested candidates. Please note that a covering letter forms an important part of our assessment process. Applications submitted without a cover letter explaining your suitability and interest in the role may not be considered.
The client requests no contact from agencies or media sales.

