Volunteer management volunteer jobs

The Woodlands Church Family has grown from one small church plant to over 2,000 people across eight sites, but we remain one church sharing one vision:

To see Bristol transformed by the love and power of God.

We have an exciting opportunity and are looking to appoint a Finance Manager to join our WCF Finance Team.

About the role
You will be working with our WCF Finance Committee to provide high-quality financial information and support to the senior leadership team, trustees and finance committee of Woodlands Church Family.

This role also manages the day-to-day record keeping and financial management of the charity, produces accurate and timely reports and oversees the key financial processes and controls of the charity. 

Candidates should be highly motivated, enthusiastic, able to take initiative, work well in a team and be sympathic to our goal to see the church community grow in their faith and reach the city for Jesus. 

What you'll be working on:

1.      Management reporting

2. Budget and Reconciliation of income and expenses for Conferences, Weekends Away and other events

3. Controls and Procedures

4. Restricted Funds

5. Audit and Year End

6. Payroll

7. Giving and Gift Aid

8. Investments

9. Budgets

10.  Line management of Finance Administrator

11. Governance support

Full Job Description available to view in the application resources below.

Terms

• Permanent, Part-Time contract
• Up to 4 days (30 hours) per week
• £35k to £40k pro rata, depending on experience
• Annual leave 25 days pro rata, plus 8 days bank holiday pro rata
• The role can be based at Woodlands Church in Clifton, Bristol or delivered remotely, with occasional in person meetings by arrangement.

The post is subject to satisfactory references. 

We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. Therefore, please only apply if you are eligible to work in the UK as we will have to verify this before you can start work.

Reporting and Line management 
Accountable to the WCF Finance Committee and line managed by a member of that committee
 

Benefits 

• In-house training and support of personal and professional development 

• Cycle to Work Scheme

• Holiday Buy Back Scheme (up to one week's additional leave per year, pro rata)

Closing date: Thursday 6 August 2026.

Please note that we may close this vacancy earlier than the stated deadline if we receive a high volume of suitable applications. We therefore encourage you to submit your application at the earliest opportunity.

Are you someone who can bring calm to chaos, creativity to crisis, and leadership to a team supporting people at their most vulnerable? 

We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours, and we are looking for a Project Coordinator to help shape the service from the ground up. 

This is your chance to lead a small, passionate team of support workers and volunteers to build innovative peer‑led spaces, and support individuals navigating the complex intersection of gambling, mental health, and crisis. If you thrive in fast‑paced environments, love community‑driven work, and want to make a real difference, this role is for you.

What You’ll Lead & Create:

• Empower a diverse team of support workers and volunteers

• Working and collaborating with senior managers and stakeholders, including commissioners

• De‑escalate mental health crises with confidence, compassion, and creativity

• Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more

• Co‑produce psychoeducation workshops that explore root causes of gambling behaviours

• Build safe, meaningful peer‑led spaces for loved ones and affected others

• Drive outreach across Hounslow, connecting communities to support

• Collaborate with NHS, Public Health and internal teams to create an integrated, holistic service

• Lead safeguarding with confidence, ensuring every interaction is safe, ethical and well‑documented

What we're looking for

You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings, you understand safeguarding, and you’re ready to lead. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.

• Minimum of 1 year working in mental health services

• Minimum of 1 year working with those impacted by addiction

• Minimum of 1 year of line management

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

Benefits of working with us

• Contributory pension — A solid pension that supports your future while you support others

• Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days

• Mind Mental Health Day — a day off for your birthday  

• Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best

• Cycle to Work — Save money, stay active and make your commute greener

• Flexible working — Balance life and work with supportive flexibility

• Employee Assistance Programme — Free counselling and confidential support whenever you need it

• Paid medical appointment time — Take care of your health without losing pay

• Training & development — Grow your skills with ongoing learning and professional support

• Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community

Please find a full JD and Person Specification attached to the ad. 

Are you passionate about making a difference in the lives of those in need? Do you thrive in a collaborative environment where your leadership skills can shine? If so, we have the perfect opportunity for you!

St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.

The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them. 

Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.

Job Purpose

We are looking for an Individual Giving Manager to oversee our Individual Giving, In Memory, Lottery and Legacy income streams, and achieve retention and growth for these key areas of fundraising, with the support of a small team.

We are seeking an experienced candidate with a great understanding and knowledge of individual giving and stewarding supporters, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.

In return St Luke’s Hospice offer the following benefits:

26 days annual leave plus bank holidays (increases with service)

Hospice pension 3% employee contribution and 6% employer contribution

Subsidised onsite meals

Access to our 24hr employee assistance programme

Free onsite parking

Access to the NHS Blue Light Card

Work from Home Opportunities (in line with team needs)

Partnerships and Trusts Team Manager – Help shape the future of Barnsley Hospice

Join Barnsley Hospice and lead a talented fundraising team to build meaningful partnerships and secure vital income that makes a real difference to local people and their families. As Partnerships and Trusts Team Manager, you will drive growth across corporate partnerships, trusts, foundations and major donor relationships, developing sustainable income streams that support our ambition and future plans.

You will inspire and develop a high-performing team, create compelling cases for support, nurture strategic relationships and identify new opportunities to increase income and impact. Working closely with senior fundraising leaders, you will play a key role in delivering our fundraising strategy, strengthening supporter relationships and ensuring every partnership helps us continue providing compassionate, specialist palliative and end-of-life care.

This is an exciting opportunity for an experienced fundraising professional with strong leadership skills, a passion for relationship building and the ambition to make a lasting difference.

Key Duties and responsibilities

1. To lead and inspire the Partnerships and Trust team by undertaking regular one-to-

ones, appraisals and performance reviews, to ensure they meet their SMART

objectives and income targets

2. Build compelling cases for support and financial ‘asks’ to secure partnerships, major donor and trust income

4. Support the Head of Fundraising and Director of Income Generation to develop and implement a highly ambitious corporate, major donor and trust fundraising strategy that enables Barnsley Hospice to meet its strategic objectives

5. Lead the team with designing and hosting engagements events to support with the

stewardship and cultivation of organisations, major donors and trusts.

6. Support the Head of Fundraising in developing Barnsley Hospice strategic approach to acquisition, cultivation and development of corporate partnerships, major donors and

trusts.

7. Developing a sustainable new partnerships and trust pipeline.

8. Effectively manage the corporate partnerships, major donors, and trusts budget, reporting any risks and opportunities to the Head of Fundraising, providing analysis and reforecasting as required.

9. Responsibility for negotiating complex strategic partnerships and overseeing new business pitches to build success in this area.

10. Drive growth in the corporate new business pipeline, focusing on value and sector leading corporates.

11. Drive growth in the trusts pipeline, focusing on value and sector leading trusts.

12. Review current corporate partnerships and trusts and oversee the building of an effective pipeline of new business opportunities to increase income substantially.

13. Lead in best practice in supporter care across corporate fundraising, major donors and trusts, to engage, motivate and retain supporters and increase their relationships with Barnsley Hospice.

15. Maximise the use of the CRM to inform and develop strategic plans.

16. Carry out any other duties as may reasonably be required by the Head of Fundraising or Director of Income Generation.

 Knowledge and educational achievements:

Essential:

· GCSE’s (Grade A to C) or equivalent in English and Maths

· Full UK driving licence and access to vehicle for business use

Desirable:

● Evidence of further education in this field

 Experience and work achievements:

Essential:

● Demonstrable experience of working in a corporate/ trusts charitable fundraising role with strong understanding of new business and account management, including securing multi-year partnerships (min £10k per annum)

● Experience of leading teams through growth and change

● Experience of producing budgets and strong financial management skills

Desirable:

● Demonstrable experience of working with major donors, including onboarding and stewardship

 Skills and abilities:

Essential:

● An ability to manage and prioritise a number of relationships, working to deadlines and agreed targets

● Strong people leadership skills

● Excellent communicator with strong presentation skills and the ability to network, influence and negotiate with a wide range of people

● Excellent writing skills with a demonstrable commitment to high standards of presentation

● Current knowledge of corporate fundraising trends, and current fundraising legislation and regulation.

● Excellent IT skills including advanced CRM analytical skills

● A willingness and ability to operate in an open, honest, flexible way and at ease with being accountable

Personal attributes:

Essential:

● Proactive and willing to take ownership of tasks

● Positive and flexible approach

● Commitment to delivering excellent supporter experience

● Passion for the work of the hospice

● Willingness to work occasional evenings and weekends

● Ability to travel locally where required

● Act as an ambassador for Barnsley Hospice at all times

The Stuart Hall Foundation is seeking an experienced Operations and Finance Manager to support the effective financial, operational, and governance management of the Foundation. Working closely with the Executive Director, team and Trustees, the role plays a key part in ensuring the smooth day-to-day running of the organisation and its long-term sustainability.

About the Stuart Hall Foundation

Inspired by the life and work of the eminent scholar and intellectual Professor Stuart Hall, the Stuart Hall Foundation (SHF) was launched in 2015 by his family, friends and colleagues to continue his life’s work and build on his unique and distinct legacy by attending to the urgent political, social, and cultural questions of our time. Our mission is to popularise critical thought by supporting the creative and intellectual development of a new generation of artists, academics and activists who are dedicated to challenging issues of inequality through their work. We pursue this mission by equipping underrepresented practitioners with the learning resources and research opportunities necessary to shape and expand public debates on politics, history and culture. We fulfil our mission by:

• Creating Opportunities - offering artist residencies, commissions, scholarships, fellowships, and other opportunities to underrepresented people from a variety of backgrounds, disciplines, and geographic locations.
• Convening Spaces - creating digital and physical spaces for the public, our network of artists, researchers, activists and other stakeholders to exchange and generate ideas together.
• Developing Digital Resources - creating free-to-access digital learning resources that encourage critical thinking and interdisciplinary approaches to address contemporary political and cultural issues (across arts, academia and cultural activism).

Role Description

The Operations and Finance Manager will play a central role in ensuring the effective day-to-day running of the Foundation. The postholder will lead on governance, administration, finance, compliance and organisational systems, ensuring the charity operates efficiently, meets its regulatory obligations and has the infrastructure required to deliver its strategic objectives.

Working closely with the Executive Director, team, Treasurer, and Trustees, the Operations and Finance Manager will oversee financial management, governance processes, organisational administration and operational planning, while also supporting fundraising activities to ensure the Foundation’s long-term sustainability and effectiveness.

Required Experience and Skills

Operations, Finance and Governance

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.
• Understanding of charity governance and experience supporting Boards, Committees, or Trustees.
• Strong financial management experience, including budgeting and cash flow monitoring, invoice processing, payroll administration, project budget reconciliation, preparation of management accounts and financial reports, and coordination of year-end accounts preparation.
• Excellent attention to detail, with a track record of maintaining accurate records and ensuring compliance with organisational policies and procedures.

People and Organisational Management

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture.
• Ability to handle sensitive and confidential staff and organisational information.
• Excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines.

Communications and Digital Skills

• Strong written and verbal communication skills.
• Highly IT literate, with proficiency in Microsoft Office applications (including Word and Excel) and the ability to quickly learn and use a range of digital collaboration and organisational tools, such as Zoom, Dropbox, Notion, and similar software.

Personal Attributes

• Proactive and adaptable, with the ability to take initiative, prioritise tasks, and respond effectively to changing circumstances.
• Collaborative and personable, with excellent interpersonal skills and the ability to work effectively with colleagues, Trustees, stakeholders, suppliers, and partners.
• Passionate about organisational planning and supporting teams to operate effectively and efficiently.  

Desirable Experience

• Experience supporting grant management, fundraising administration, or donor reporting.
• Experience using cloud-based accounting software, such as Xero, to support financial management and reporting.
• Experience working remotely and managing priorities effectively within a distributed team environment.
• Interest in the work, legacy and impact of Professor Stuart Hall

 Application Process

To apply, please complete the online application form, available on the Stuart Hall Foundation's website.

As part of the application form you will be required to submit a CV (maximum two pages), a one-page A4 cover letter, and contact details for two professional referees.

We also encourage applicants to complete our Equal Opportunities Monitoring Form. This is optional and will not form part of the selection process.

The deadline for applications is 2nd August 2026 at 23:59pm. Unfortunately, we are unable to accept late applications.

Interviews will take place via Zoom on w/c 24th August 2026.

The appointment is subject to satisfactory previous employment references.

Diversity, social justice and access were central to Stuart Hall’s work in education and the arts, and are embedded in the Foundation’s values, programme and approach. The Stuart Hall Foundation is an equal opportunities employer and welcomes applicants from all backgrounds.

We are seeking an experienced and motivated Part Time Advocacy Support Worker with the delivery of our Community One-to-One Advocacy project.

The Project Worker / Advocacy Assistant will work closely with the Project Manager to deliver a high-quality, person-centred Community One-to-One Advocacy service across the Royal Borough of Greenwich. Supporting the day-to-day delivery of the project, the postholder will help ensure that project objectives, outcomes, and timescales are achieved in line with organisational policies and funder requirements.

The postholder will work directly with individuals with learning disabilities, autistic people, and other vulnerable adults to help them understand their rights, access services, overcome barriers, and improve their independence and wellbeing. They will also support the Project Manager with community outreach, volunteer coordination, partnership working, monitoring and evaluation, and maintaining accurate records to ensure the effective delivery and ongoing development of the project.

Work with us – we have three roles available to be our next Library of Things Manager – one at Kingswood, one at Frenchay and one in Bedminster.

Library of Things Manager
Salary: £13.45 per hour

Location: Kingswood, Bristol
Hours: Part-Time, 15 hrs per week

Location: Frenchay, Bristol
Hours: Part-Time 13hrs per week

Location: Bedminster, Bristol
Hours: Part-Time 21hrs per week

If you’re passionate about sustainability and our local communities, love working with people and things, can find your way around a sander and a spreadsheet, and want to work part-time for a local charity, then we’ve got a really lovely job for you! 

We need three new Library of Things Managers to run our Frenchay, Bedminster and Kingswood sites, working with the rest of our small team of staff and volunteers to make borrowing as convenient as buying. We’re after people who thrive on being busy, cannot wait to welcome people when they walk in, and approach everything with enthusiasm! (But you also need to be really organised!) 

We’re looking for someone to start as soon as practical, and work between 13 hours and 21 hours a week, depending on the site.

Kingswood, BS15:

Tuesday: 9.30 - 12.45pm
Thursday: 4.30 - 7.15pm 
Friday: 2.00 - 4.45pm 
Saturday: 9.30 - 2.15pm

Frenchay, BS16:

Tuesday: 4.30 - 7.15pm 
Wednesday: 11.30 - 2.15pm 
Friday: 9.30 - 12.15pm

Bedminster, BS3:

Monday: 4.30 - 7.15pm 
Wednesday: 11.30 - 2.15pm 
Friday: 11.30 - 2.15pm 
Saturday: 9.30 - 2.15pm

The working hours will be mainly around when we are open for lending sessions. 

We're committed to paying the Real Living Wage, so you know you will be paid fairly, and you benefit from free membership of Share Bristol, so you can borrow whatever you want, whenever you want, for free! 

Closing date: 9am on Thursday 30th July 2026
Provisional interview dates: First interviews (online) w/c 3rd August 2026.
Second interviews (in person) w/c 10th August 2026. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Applicants must have the legal right to work in the UK and will be required to have a satisfactory Basic DBS check.

No agencies please.

Project Ecologist – Species Recovery
Contract type: Fixed term, until the end of March 2029
Working hours: Full time, 37.5 hours per week
Salary: £30,000 per annum
Salary Banding: Level 3
Location: Based at our Callow Office, Shipham Gorge BS27 this role covers the Somerset Levels and will be a hybrid role working from the office, home and out in the field.

This exciting new role is a part of the Natural England Species Recovery Programme. The “Wild Again: Restoring England’s Wildlife” initiative aims to enhance threatened species populations across the UK. Somerset Wildlife Trust are excited to lead the Bolstering the Somerset Bittern (Botaurus stellaris) population project.

About Us

Somerset Wildlife Trust is a local independent charity and the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We champion Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians. We protect wildlife and lead the recovery of the environment by example, including on our nature reserves.

About You and the Role

The Project Ecologist will be responsible for delivering habitat and bittern species surveys across the Somerset Levels and Moors project area. This will include assessing a range of reedbed and wetland mosaic types to assess suitability for bittern, as well as engaging and advising landowners on habitat enhancement.

Supported by Somerset Wildlife Trust staff, landowner engagement will involve the identification of improvement works funded by the project. The survey work will be completed with the support of a new, dedicated volunteer group led by the Species Recovery Project Ecologist.

Responsibility 1: Lead Ecological Surveys

Ensure correct data reporting by:

• Leading bittern, reedbed, and wetland mosaic habitat surveys across the project area (Somerset Levels and Moors). This work includes surveying on private land, as well as National Nature Reserves owned by SWT, RSPB, and Natural England.
• Keeping up to date with SWT data handling & reporting standards, particularly in close collaboration with Somerset Environmental Records Centre (SERC).
• Working closely with the Project Manager for the BSB project, sharing specialist species knowledge, reporting project progress, being involved in project meetings, and recording volunteer hours.

Responsibility 2: Enhance Habitat Conditions

Improve reedbed and wetland mosaic sites by:

• Identifying key sites for restoration and/or enhancement, supported by specialist habitat knowledge and SERC.
• Collaborating with SWT’s Honeygar Land Management and Monitoring Manager to engage local landowners and organisations around the Avalon Marshes area with the aim of habitat restoration and/or enhancement for bittern recovery.
• Advising landowners across the Somerset Levels project area on habitat enhancement and restoration, identifying and allocating use of project funding to support work on private land.
• Ensure best communication practices that are in line with SWT standards.

Responsibility 3: Manage Volunteers

Provide leadership and support by:

• Providing leadership and mentoring to volunteers so that they can conduct species and habitat surveys without direct supervision.
• Working with SWT’s Volunteering & Community Support Officer to ensure best practice when engaging and recruiting volunteers, including following SWT safety procedures and capturing issues raised by volunteers.
• Contributing to the recruitment & promotion of volunteers for the new bittern survey group, which involves working closely with the Project Manager and SWT Marketing & Communications team

We offer some fantastic benefits including:

• 7% employer pension contribution
• Life assurance
• An annual professional institution subscription if applicable
• Flexible and agile working
• Wellbeing support – EAP, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays)

The opportunity to make a real and positive difference to nature, communities and the climate.

Closing date: Friday 31 July 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

About us

Time & Talents is a community organisation based in Rotherhithe with a simple vision: a world where everyone feels part of a community.

For over 135 years we have brought people together through volunteering, community activity and neighbourly support. Today we work with older adults, families and local residents to reduce loneliness, improve wellbeing and strengthen community connections.

We are seeking a Neighbourhood Health Coordinator to help strengthen the relationship between local communities and health services whilst leading an exciting new community outreach programme focused on healthy ageing and frailty prevention.

Purpose of the Role

The Neighbourhood Health Coordinator will play a key role in connecting older residents with local health, wellbeing and community support.

Working across Time & Talents, local Integrated Neighbourhood Teams (INTs), social prescribing services and community partners, the postholder will coordinate a programme of neighbourhood outreach activity designed to improve health outcomes, reduce loneliness and support older people to age well.

The role will combine programme coordination, partnership development, community engagement and direct delivery.

The postholder will spend time embedded within local health partnerships, helping to strengthen collaboration between statutory and voluntary sector organisations and ensuring local residents can access the support they need.

Key Responsibilities

Community Health Outreach

· Coordinate and support delivery of a programme of community outreach events across Southwark.

· Work alongside community organisations to engage older residents who may be isolated, vulnerable or at risk of frailty.

· Support residents to access local services, activities and community assets.

· Promote prevention, wellbeing and healthy ageing messages.

Partnership Development

· Build strong relationships with:

o Integrated Neighbourhood Teams

o Social Prescribing teams

o Primary Care Networks

o Community health services

o VCSE organisations

o Housing and faith partners

· Act as a key point of contact between Time & Talents and local health partners.

· Identify opportunities for collaboration and service development.

Community Engagement

· Engage with residents in community settings including sheltered housing, community centres, faith venues and neighbourhood hubs.

· Ensure outreach activities are accessible, inclusive and responsive to community need.

· Gather resident feedback and insight to influence future service delivery.

Programme Coordination

· Coordinate delivery schedules, partner engagement and event logistics.

· Monitor project activity and outcomes.

· Collect and report data in line with project requirements.

· Produce case studies and examples of impact.

Integration and Learning

· Attend relevant neighbourhood health meetings and forums.

· Share learning between partners and contribute to service improvement.

· Support the development of sustainable pathways between health and community services.

General

· Work in accordance with Time & Talents policies and procedures.

· Promote safeguarding, equality, diversity and inclusion.

· Undertake other duties appropriate to the role.

Senior Social Media Manager 

Contract type: Fixed term for five months | 35 hours per week 

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 

Salary: £52,468 per year with excellent benefits 

*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. 

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

This post sits within the Digital Content and Experience team, which manages our organic and owned online platforms and content, and delivers unique digital experiences designed to increase brand awareness, engagement and income via a variety of channels.

About the role 

As our Senior Social Media Manager, you will champion the creation and production of highly engaging and strategic social-first content, working closely with the Social Media Manager, Digital Strategic Projects Lead and Creative Content Team to drive sustainable change. 

In this role, you will: 

• Continually optimise social media and creator strategies drawing on data and insights to deliver effective platform and audience lead activity delivering on WaterAid’s broader business and campaign goals. 

• Plan and produce creative and targeted digital communications based on an excellent understanding of our external audiences. 

• Act as strategic advisor, steering and signing off on social-first content for priority projects, ensuring projects are launched on time and within budget. 

• Mentor the Social Media Manager, acting as a sounding board on creative and strategic decisions and offering guidance on complex or high-profile work. 

• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Experience in digital strategic development and execution of social media channels and content 

• Ability to manage stakeholder relationships, influence effectively at all levels and work collaboratively as part of a matrix structure 

• Extensive editorial skills, including commissioning, creating and publishing innovative digital content, and making sound judgements (regarding video, copy, imagery and user interaction) 

• Ability to understand and translate data and analytics into actionable insights and successful digital strategies 

Although not essential, we’d prefer you to have: 

• A solid understanding of AI SEO techniques, user experience, testing and conversion optimisation 

• Significant experience of working with content management systems 

• Experience of international development issues and/or working in the voluntary sector. 

Closing date: Applications close 12:00 PM UK time on Friday 7 August. Interviews are expected to take place on 18 and 19 August. 

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application? 

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Pre‑employment screening 

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybrid working arrangements 
• Season ticket loan 
• Free annual eye tests 
• ‘Give as you Earn’ charitable giving scheme 
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break. 

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. 

Our People Promise 

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities 

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. 

Safeguarding 

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). 

Together, we’ll change the world through water.

Join us and be part of the change!

RESPONSIBILITIES:

Fundraising Delivery

· Deliver challenge and community fundraising campaigns and events that achieve agreed income and participation targets.

· Support the Community & Challenge Events Manager with the delivery and stewardship of Back Up's London Marathon programme, taking ownership of agreed areas of delivery.

· Support delivery of The Push, No Limits Ride, Do the Loop and other Back Up Challenge Events.

· Deliver accessible, inclusive Community fundraising opportunities.

· Coordinate suppliers, volunteers and event logistics.

· Maintain accurate CRM and financial records.

Supporter Experience & Stewardship

· Build long-term supporter relationships that maximise fundraising, retention and lifetime value.

· Coach and motivate supporters to exceed fundraising targets.

· Deliver timely stewardship, thanking and impact reporting.

· Identify opportunities to improve supporter experience, fundraising performance and operational efficiency, making recommendations to the Community & Challenge Events Manager.

Planning, Performance & Insight

· Monitor recruitment, participation, fundraising and stewardship KPIs across the community and challenge fundraising portfolio.

· Maintain accurate supporter records, event information and financial data within the CRM and fundraising platforms.

· Produce performance reports and updates for the Community & Challenge Events Manager.

· Gather and share supporter feedback and learning to help evaluate and continually improve fundraising activities.

· Support the effective administration and evaluation of fundraising activities, ensuring accurate reporting and compliance with fundraising policies and procedures.

Collaboration

· Work with Communications & Marketing on recruitment and stewardship.

· Work with Services to engage participants and volunteers.

· Support Corporate Partnerships.

· Champion fundraising across the organisation.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

· Experience delivering community or challenge fundraising.

· Excellent supporter stewardship skills.

· Experience achieving income targets and KPIs.

· Strong project management and organisational skills.

· Experience with CRM systems and online fundraising platforms

· Ability to use data and insight.

· Creative, proactive and collaborative.

· Commitment to inclusive and accessible fundraising.

· Willingness to work occasional evenings and weekends.

Desirable:

· Experience delivering London Marathon or other mass participation events.

· Experience working with volunteers.

· Experience working with people with lived experience of disability/health conditions

· Knowledge of fundraising regulation.

· Experience with Salesforce, Fundraise Up, Raisley and Enthuse platforms

· Understanding of spinal cord injury or disability sector.

ABOUT THE JOB

This is a Home-based role, with occasional travel to London and within our operating areas of Hertfordshire, Buckinghamshire, Slough, Milton Keynes and Luton as required.

To make a full application, please send your CV & one side of A4 covering letter letting us know why you are interested in this position and provide information on any relevant experience that may assist your application. 

For the full job description & recruitment pack, please visit our website.

PURPOSE OF ROLE

Major donors and philanthropists are currently responsible for over a quarter of Caudwell Youth’s annual income – due in part to the generosity of the networks of our founder, John Caudwell.

As Caudwell Youth enters its fourth year, we are seeking a Senior Philanthropy and Corporate Partnerships manager to help us expand beyond our strong founder-led base into a sustainable major donor and corporate supporter portfolio.

Proactive and commercially-minded, you will be confident driving and developing all stages of the major donor and corporate supporter stewardship process. Confidence in engaging in new business research, prospecting, initial meetings and pitches is a must, as you will be responsible for growing our small pipeline of supporters and warm prospects into a long-term income stream.

This is essential to Caudwell Youth’s future sustainability, with corporate partnerships and major donor income currently making up 30% of Caudwell Youth’s annual fundraising income (forecast to be around £450,000 this year).

Our ambition is to increase this revenue stream by around 50% to over £800,000 by 2030, in order to support more at-risk young people from across the UK, as set out in our recently launched strategy, Going National.

This is a role for a self-starter who is excited to drive high value growth and be a key part of Caudwell Youth’s upward trajectory, working within a small but dynamic fundraising team. It offers significant opportunity to shape and lead this area of fundraising as it grows.

You will be an experienced fundraiser with a proven track record of securing major gifts of four, five and six figure gifts, familiarity with managing corporate partnerships and evidence of growing and developing new pipelines and revenue streams.

You will own a significant portion of this income stream, with responsibility for securing new high-value relationships and growing existing supporters.

KEY DUTIES & RESPONSIBILITIES

Operating at a senior level within the fundraising team, this role will take the lead across Caudwell Youth’s philanthropic and corporate giving.

Working closely with the Fundraising Director to drive income growth and strategic development, your key duties will include:

MAJOR DONORS & PHILANTHROPISTS

You will manage a mixed portfolio of existing supporters and warm prospects, while building a pipeline of new high-value opportunities. To do this, you will:

• Take personal responsibility for securing, retaining and growing high-value (four, five and six figure) gifts and philanthropic partnerships, by engaging in detailed prospect research and building contacts with high-net-worth individuals and their intermediaries to create a pipeline of new opportunities.
• Provide a high-quality supporter stewardship experience to Caudwell Youth’s existing major donors and philanthropists and warm prospects, tailoring this to their wishes to create a unique journey for each donor which seeks to deepen their engagement with the charity. This may include:
• Personalised reporting
• Bespoke communications
• Face-to-face meetings and events
• Unique ways to be consulted on and engage with our work
• Opportunities to be recognised.
• Lead on the continued growth, development and stewardship of Caudwell Youth’s Oracles fundraising board in order to maximise its annual revenue.
• Support John Caudwell’s Charity Pioneer with the stewardship of existing and potential Life Changers Circle donors, including through hosting cultivation and network events.

CORPORATE PARTNERSHIPS AND FUNDRAISING

• Develop our corporate support pipeline, seeking to strengthen connections with existing corporate donors. This will include developing partnerships typically in the £10,000 - £100,000+ range through CSR, fundraising and sponsorship opportunities which align with Caudwell Youth’s values.
• Work with major donors and philanthropists, colleagues across the charity, volunteers and other stakeholders and contacts to proactively identify new corporate fundraising opportunities for Caudwell Youth.
• Work on Charity of the Year applications, pitches and proposals in conjunction with the Senior Leadership Team and representatives from volunteering and operations as required.
• Act as an account manager and first point of contact for corporate supporters of Caudwell Youth, coming up with tailored programmes of supporter engagement to maximise their fundraising, increase connection with our cause and engage them in strategic multi-year support partnerships.
• Supported by our Supporter Engagement Coordinator, encourage our corporate donors, major donors and philanthropists to meaningfully engage with our challenge fundraising programme.
• Review our existing Torchrunners model as a means of engaging corporate supporters as a group.

ACROSS THE FUNDRAISING TEAM

• Promote other ways to support Caudwell Youth, including gifts in wills, payroll giving, help in kind, challenge fundraising, charity-wide appeals and campaigns, events and digital content to your network of major donors, philanthropists and corporate supporters as appropriate.
• Work in partnership with the Grants and Impact Lead to develop applications and reporting for family philanthropic trusts where required.
• Work effectively as part of the fundraising team, together seeking ways to enhance and strengthen each others’ activities and diversify our revenue streams as required, including in relation to systems, policies, supporter engagement communications and fundraising events.
• Attend team meetings, personal work reviews and relevant meetings proactively and as a contributor.
• Deputise for your line manager as required in their absence, with support from the rest of the SLT.

ACROSS CAUDWELL YOUTH AND EXTERNALLY

• Work with Caudwell Youth’s operations and volunteering teams to create bespoke and sustainable opportunities for major donors, philanthropists and corporate supporters to engage in our work, while ensuring the needs of the at-risk young people that we support are always put first.
• Collaborate with our communications team to develop compelling copy and content which promotes our corporate fundraising offering and major donor support as required.
• Develop strong collaborative working with the wider teams to maximise income generation, and promote good communication and shared focus

ADMINISTRATION

• Use our CRM database, Beacon, to ensure all activity is properly captured, manage your pipelines, forecast income, track trends and data.
• Provide timely reports internally on performance, informing budget setting and subsequent reforecasts as required

GENERAL

• Behave and communicate in a way that is courteous and professional at all times, including representing the charity professionally to anyone you come into contact with and role modelling appropriate behaviour to colleagues.
• Express and promote equal opportunities and encourage inclusion and involvement.
• Ensure your work is aligned with the vision, mission and values of the charity.
• Ensure your work involves and reflects our young people’s views and voices where appropriate.
• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Undertake any other reasonable tasks deemed necessary as required.

PERSON SPECIFICATION

ON APPOINTMENT, YOU ARE EXPECTED TO HAVE:

• Significant professional knowledge and experience in your specialist area
• The ability to take on substantial responsibility quickly
• Critical and detailed understanding of the specialty.

IN YOUR ROLE YOU WILL BE EXPECTED TO:

• Solve complex problems creatively
• Make judgements requiring analysis and interpretation
• Carry out duties with significant strategic influence
• Lead and line-manage others
• Deputise for your line manager, including handling serious issues, where required.

ESSENTIAL EXPERIENCE, KNOWLEDGE AND SKILLS

• In-depth understanding of major donor and philanthropy fundraising, including a demonstrable track record of managing a portfolio of high value supporters and securing and managing four, five and six-figure gifts.
• Knowledge of corporate fundraising and partnership development, including experience developing and managing corporate partnerships worth £10,000 and upwards.
• Ability to identify, qualify and cultivate high value prospects, with evidence of strong commercial awareness to spot opportunities, grow fundraising income and build new pipelines.
• Understanding of impact-led fundraising and how to communicate charitable outcomes effectively to supporters.
• Exceptional networking and relationship-building skills, with experience developing long-term fundraising plans and tailored donor engagement journeys.
• Excellent written and verbal communication skills for presentations, proposals, pitches, reports and stewardship materials.

ESSENTIAL PERSONAL ATTRIBUTES

• Self-motivated, proactive and comfortable with a high degree of autonomy.
• Entrepreneurial and commercially minded, with good business sense.
• Results-driven, with the ability to translate strategic ideas into tangible action.
• Confident and persuasive when working with senior stakeholders and major donors.
• Resilient and persistent when pursuing new opportunities.
• Strong attention to detail and commitment to quality.
• Possess a passion for making a positive impact on young people's lives.

Young Carers Support Coordinator (Volunteering Lead)

Winchester, Hampshire (Hybrid)

£22,042 per annum (£27,185 FTE)

Part-Time (30 hours per week to include a Wednesday and Thursday)

Our client is a small independent charity that supports young people who take on caring responsibilities for an unwell or disabled family member. They provide programmes of support to empower Young Carers to look after their physical and emotional wellbeing and have experiences they would otherwise miss out on.

They believe that Young Carers are children first and should be free to develop emotionally and take full advantage of opportunities for educational achievement and life success.

As a Young Carers Support Co-ordinator (Volunteering Lead), you will work as part of a small dynamic team to plan and deliver our client’s support programmes for Young Carers. This will include taking responsibility for a specific age group and leading on their programme as well as supporting with other age groups.

This role has three major responsibilities:

• Delivering the Young Carers Exploration Programme, which provides emotional wellbeing support to Young Carers aged 8 – 17.
• Supporting the delivery of the annual activities programme.
• Coordinating the work of volunteers, including recruitment, induction and ongoing professional development.

Key tasks:

• Work as part of a team, leading the weekly delivery of the Charity’s term-time Exploration Programme that takes place on Wednesday evenings.
• Support the Young Carer’s Support Coordinator Activities Lead in organising and delivering aspects of the Charity’s Activity Programme, that takes place on some evenings and during school holidays.
• Coordinate a team of volunteers including their recruitment, training, retainment, supervision and professional development.
• Confidently identify what support is needed for a Young Carer and work with the team to make appropriate referrals to other organisations when necessary.
• Record all interventions with Young Carers into the Charity’s database system.
• Take every opportunity to raise awareness of Young Carers and the issues they face with individuals, families, partner organisations, and funding organisations.
• Follow all of the Charity’s policies and guidelines, including safeguarding, and lone working and ensure that volunteers adhere to relevant policies.
• Proactively contribute to the wider work of the team by attending relevant team meetings and training as and when required.
• Undertake any other duties as determined by the Manager that are appropriate to the level of this role.

Experience:

• Minimum 18 months experience of working with children and/or young people aged 8 – 18 in an education, youth work, health, social care or voluntary setting.

Skills:

• Ability to organise and work to deadlines.
• Ability to communicate with children, young people and adults.
• Ability to work as part of a small team and be flexible.
• Ability to use own initiative.
• Proficient use IT systems including Databases, Microsoft Word, Spreadsheets etc.

Training and qualifications:

• Relevant training to NVQ 3 or equivalent in a related field (e.g. Youth Work, Health and Social Care, Education).
• Certificate or training in First Aid – desirable.
• Recent safeguarding training – desirable.
• Recent training in behavioural and emotional factors affecting children and young people – desirable.
• Counselling skills – desirable.

This is a great opportunity to work for a well-respected charity. Key benefits include:

• Opportunities for hybrid and flexible working.
• 24 days a year annual leave (pro rata).
• A workplace pension scheme with employer contributions.
• A chance to learn and grow with an organisation that is passionate and creative about its mission.

As part of our client’s commitment to safeguarding, please note that this post is subject to an enhanced Disclosure and Barring Service (DBS) and reference checks.

Hours: Up to 37.5 hours per week, including regular Saturdays, scheduled Sundays and bank holiday cover

Reports to: Commercial Retail Manager

Salary: c£32,000 dependent on experience

Closing Date: 31 August 2026. We encourage early applications, as we may close this vacancy before the closing date once an appointment has been made.

We are looking for a commercial and creative Senior Retail Manager to take full management of our Aylesford flagship shop in Hall Road, our largest shop and a much-loved local destination for pre-loved fashion, furniture, homeware, books, electricals and those one-off treasures customers love to discover. 

This is a brilliant opportunity for someone who enjoys the pace and variety of large format retail, loves bringing people together and wants their commercial skills to make a real difference to local hospice care.

About the Role

To lead and deliver the overall performance of a flagship Heart of Kent Hospice retail site; a large format store that is materially bigger and more complex than a standard hospice shop and which represents a meaningful share of total retail income. 

The Senior Retail Manager is accountable for the sales, profitability, people, stock, premises and day-to-day operation of the site. The postholder leads a multi-layered team of paid colleagues and a large volunteer workforce and is personally accountable for delivering demanding income targets while maintaining excellent customer service, compliance and presentation standards. 

Reporting to the Commercial Retail Manager the postholder plays an important role in promoting the Heart of Kent Hospice brand within the local community and in delivering the hospice's retail strategy on the ground at site level. 

About You

Essential Skills and Experience:

• Significant retail management experience with responsibility for achieving challenging sales and income targets.
• Experience managing a large-format, multi-department or similarly complex retail operation.
• Strong visual merchandising and store presentation skills that have driven sales and customer engagement.
• Ability to create events, promotions and seasonal displays that increase footfall and revenue.
• Excellent customer service skills, including handling complaints and leading by example.
• Strong commercial awareness and sound business decision-making.
• Ability to identify high-value, branded, designer, vintage or specialist donated items and maximise sales opportunities.
• Experience managing teams of paid staff and volunteers, including direct line management responsibility.
• Proven performance management skills, including addressing conduct, capability and underperformance issues.
• Experience analysing sales and performance data using EPOS systems and reporting tools.
• Experience managing budgets, cash handling and financial controls.
• Good understanding of health and safety requirements within a retail environment.
• Excellent communication, organisation and leadership skills.

Desirable:

• Charity retail experience and knowledge of Gift Aid.
• Experience within furniture, homeware or large-format retail environments.
• Experience identifying products suitable for online sales channels such as eBay, Vinted or Depop.
• Experience recruiting and managing large volunteer teams.
• Knowledge of the local community and charity sector.

We're Looking for Someone Who:

• Is passionate about supporting the hospice's mission and values through retail success.
• Lives our values: I Own, I Care, I Learn, I Improve.
• Leads by example and enjoys being visible on the shop floor.
• Is creative, energetic and customer-focused.
• Balances commercial performance with excellent volunteer and customer experiences.
• Is organised, resilient and adaptable.
• Enjoys building community connections and representing the Hospice locally.
• Works collaboratively with colleagues across retail, e-commerce and support functions.

To apply, please complete our online application form. For a full job description or an informal discussion about the role, contact [email protected] or call 01622 792200 ext. 254.