Volunteer manager jobs

Role Overview:
The Talent Set are delighted to partner with a fantastic health charity to recruit their Community Fundraiser – North. Covering Yorkshire, Northeast and Northwest of England, you will focus on their key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region.

Key Responsibilities:

· Developing & implementing a Regional Community Fundraising Strategy 25/26.

· Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.

· Recruiting, building and maintaining relationships with the Community across the Region.  Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.

· Recruiting, training and managing a network of regional volunteers who will support activity in the Region.

· Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.

· Keeping the CRM fully up to date with information about supporters and their activities. Using that data to understand what motivates supporters in order to provide excellent stewardship

Person Specification:

· Record of achievement in a community, corporate or events team role·

· Proven experience in promoting & supporting a wide range of DIY & Supporter-led activities including livestreaming, virtual events & seasonal Community Fundraising products.

· Recruiting, supporting and supervising volunteers. · 

· Ability to work as a part of a flexible team and contribute to group and individual goals & KPIs · 

· Proven experience of working to and delivering high Income targets

· Proven ability to work remotely.

· Experience in working with a relational CRM database.

· Experience of cross-team working with internal and external stakeholders.

· Hold a UK driving licence and car, and be willing and able to travel within the UK.

What’s on Offer:

• Salary: £31,950
• Location: Homebased with travel within the region.
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Location: Reading, Hybrid (You will need to travel into the office when required)
Hours: Full time
Salary: £31,500 per annum 
Contract Type: Permanent
Campaign Closes: 18th February 2026 
First Stage Interviews: 25th February 2026
Second Stage Interviews: 2nd March 2026

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible

At Make A Wish UK, we create life changing wishes for children with critical illnesses. The Community Fundraising team plays a crucial role in generating the income and inspiration that make every wish possible.

We are looking for someone who can deliver thoughtful, high‑quality stewardship to deepen supporter relationships, manage community groups and small business partners, and create meaningful journeys that connect fundraising to the heart of each wish. By inspiring others, supporting volunteer‑led activity, and working collaboratively across teams, you’ll help drive income growth and ensure more children receive the wishes that matter most.

Core Purpose 
As a member of the Community Fundraising Team you will provide excellent supporter stewardship to our fundraisers, whilst proactively securing new support for Make-A-Wish UK. Working with the Community Fundraising Manager you will deliver the Community Fundraising Strategy, maximising and growing income from our Community Fundraising supporters within your geographical area.

This role sits within the Public Fundraising team who are responsible for individual giving, legacies, community fundraising, third party challenge events, and owned fundraising products and events. The Public Fundraising team plays a vital role in contributing to our organisational strategic goal of developing sustainable sources of income. 

To be successful in this role you will need:
Essential Criteria

• Minimum 1 years experience in a fundraising role or able to demonstrate transferrable skills from a role in a sales or customer service setting
• Experience working towards financial and non-financial targets
• Experience of account managing a wide variety of clients/supporters/customers
• Experience managing own workload, prioritising and responding to changing demands
• Experience of relationship management in either a charity or corporate setting
• Experience of reporting on financial and KPI performance
• Excellent numerical and analytical skills, with a keen eye for detail, ensuring data accuracy and a strong understanding of reports. 
• Experience of working to and exceeding financial targets and KPI’s
• Ability to work proactively and make data driven decisions

Desirable Criteria

• Experience of using Salesforce
• Strong knowledge of charity law (data protection, GDPR, Gift Aid and Fundraising Standards)
• Experience of securing financial and non-financial support through proactive work
• Ability to travel around local area and UK wide
• Able to work flexibly as and when required

Skills, knowledge and behaviours required for this role

• Excellent written and oral communication skills across a variety of communication channels 
• Strong interpersonal skills and the ability to relate effectively and appropriately to a wide range of audiences and stakeholders
• Confidence to proactively approach and engage supporters and partners
• Great organisation and time management skills 
• Ability to work in a faced paced environment
• Ability to use own initiative and work to targets and deadlines
• Excellent planning skills
• Skilled team player 

Strategy & Planning 

• With the support of the Community Fundraising Manager, develop and deliver plans for local fundraising across a broad range of markets, activities and products.
• Take ownership of your geographical area, tailoring asks and fundraising products where appropriate
• Work proactively to identify a pipeline of future support and new fundraising opportunities, varying across Small & Medium Corporates, Groups and Associations, Individual support and Third-party activities, converting prospects into confirmed supporters to maximise income growth.
• Contribute to the creation of plans for the growth and delivery of Community Fundraising, working with the Community Fundraising Manager to develop and promote Make-A-Wish fundraising products and ideas.
• Work to an agreed income target with the aim of exceeding and growing income.

 Stewardship, retention and supporter journeys 

• Be a key contact to deal with community fundraising supporter queries above £1,000 value, responding   promptly and efficiently. This includes both supporters and volunteers taking part in fundraising activity.   
• Plan and deliver excellent supporter journeys for community fundraisers to retain donors, maximise fundraising, and promote further engagement. 
• Provide effective supporter-focused stewardship to retain donors, maximise fundraising, and promote further   engagement through cross selling different fundraising products such as Lottery and Gift in wills.
• Maintain effective relationships with Make-A-Wish UK colleagues and all supporters, maximising retention and long-term value, and identify cross-departmental opportunities where appropriate by working collaboratively
• Manage a range of different supporter groups and small businesses up to the value of £30k, using excellent stewardship to go above and beyond, increasing income raised and retention rates to Make-A-Wish, working with other teams to develop successful volunteering opportunities to support this.
• Actively use Salesforce to keep supporter records up to date, logging all communications and ensuring accuracy and attention to detail
• Working with the Community Development Manager, develop relationships with Wish Families with a view to building sustainable family fundraising groups. Identify and implement new opportunities to align the supporter journey with the wish journey.

 Operational delivery of the community fundraising plan 

• Work with the Community Fundraising Manager to deliver the annual community fundraising plan within your area.
• Manage own workload in a cost effective and proactive way, whilst delivering against the plan.
• Work under own initiative to respond to local fundraising opportunities, referring to line manager as appropriate.
• Give regular talks and presentations both in person and virtually to a wide range of different audiences, inspiring people to support Make-A-Wish UK
• Contribute and create resources to support volunteer-led fundraising across the organisation.

 Monitoring and Evaluation  

• Monitor community fundraising performance against agreed targets and KPI’s
• Present results and learnings in monthly meetings with the wider Public Fundraising team.
• Use learnings to feed into the ongoing development of the overall community fundraising strategy. 
• Be accountable for set income and acquisition targets, continually monitoring performance against targets, using initiative to spot opportunities for improvement and areas of growth and acting on these opportunities.

This is a challenging, exciting and rewarding role for a highly motivated, enthusiastic and pro-active fundraising professional with a strong background in community engagement and communications. You will continue building the public profile of St Petrock’s and be responsible for generating the income needed to run and further develop our vital and life-saving services.

About St Petrock’s (Exeter) Ltd:  St Petrock’s is Exeter’s local, values-led and much-loved homelessness charity, created and supported by the local community to provide vital services for rough sleepers and other people experiencing homelessness, and those at risk of homelessness in Exeter. For more details, please visit our website.

About the role:  You will be creative, self-motivated, conscientious and energetic, and have superb interpersonal and communication skills to engage effectively with a wide range of people and build the supporter base of St Petrock’s. You will have strong project and event management skills to lead on major fundraising campaigns and events such as our annual Christmas fundraising video campaign, the Big Night Out sponsored sleepout, and the Big Night In fundraising dinner, along with the imagination and drive to develop a full programme of public fundraising challenges and events. You will also have the knowledge and drive to develop legacy giving and major donor programmes and, supported by the Fundraising and Communications Officer, will be responsible for our social media platforms, website, media relations, and other external communications.

You will be primarily based at the St Petrock’s homelessness centre, with the opportunity for some hybrid working (at home or at local co-working venue). Given the nature of the role, it is essential that you have a suitably insured vehicle and are able to attend meetings and events outside normal working hours to share about St Petrock’s as needed.

Applications:For more detail (including a full Job Description & Person Specification) and how to apply, please download the Job Pack from our website or in the ad attachments.

To complete your application, please send us your CV, covering letter and a disclosure form as per the details in the Job Pack, outlining why you feel you are an ideal candidate for this post..  (These can also be emailed to us following the details in the pack). 

Closing date for applications: Monday 16th February 2026 at 9am

Please contact Peter Stephenson, Chief Executive via the contact details in the Job Pack if you would like to have an informal discussion before applying (including a contact phone number if you would like to arrange a call back).

St Petrock’s is fully committed to safeguarding the welfare of vulnerable adults and children. We use “safer recruitment” practices throughout our recruitment processes, and all successful candidates will be subject to the highest level of DBS check that is legally permissible for their role. Any offer of employment is subject to a satisfactory DBS check. Applicants should understand that a criminal history will not necessarily bar applicants from this role but will be subject to risk assessment.

We’re seeking an experienced and driven Senior Trusts and Foundations Fundraiser to help change the lives of young carers. In this pivotal role, you’ll secure vital funding from charitable trusts and foundations, building strong relationships and crafting compelling cases for support. You’ll lead on high-value applications, identify new funding opportunities, and play a key role in shaping our income growth. Working with a passionate, mission-led team, you’ll see the direct impact of your work every day. If you’re persuasive, and inspired by making a lasting difference for children, we’d love you to join us.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Wandsworth.

Sounds great, what will I be doing?

The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.​

This is on a shift rota across 7 days with shift starting as early as 07:00 and potentially finishing as late s 21:30 on the late shift.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will have demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, with a strong understanding of a range of mental health conditions, crisis management, and how to communicate with dignity and respect. You will be knowledgeable in relevant mental health legislation, including CPA processes, and committed to recovery-focused approaches. Able to work both independently and as part of a team, you will support and induct peer staff and volunteers while working effectively with statutory services such as the NHS. You will have a good awareness of health and safety and safeguarding responsibilities, alongside strong IT, literacy, and numeracy skills to maintain clear and accurate records. Flexibility is essential, as the role requires working across a shift pattern to include weekends.

Please note this is a lone working position

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

on is considered.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Do you live in Cardiff or the surrounding area?

As a senior community fundraiser, you’ll will an important part of the team building Breast Cancer Now’s presence in Wales, with a particular focus on South Wales. 

We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters.  You’ll need excellent local knowledge, and the enthusiasm to develop the local region.

The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.

You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities, and celebrating their incredible successes.

No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.

The role is initially offered as an 18-month contract with the potential to become permanent.

About you

We’re looking for someone who is:

Confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role.

Experienced in managing and building new and established relationships with a focus on retention and income growth.

Enthusiastic, proactive, organised and unafraid to test and try new ideas.

This role will involve being out and about in the community you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.

Previous experience working in a charity is not required. The ability to speak Welsh would be desirable.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role

The candidate will need to be based in Cardiff or the surrounding area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, office.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Brast Cancer Now Recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date  Thursday 19 February 2026 9am

Interview date First stage interview: 23, 24, 25 February 2026

Second stage interview: 1, 2 March 2026

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Reporting To: Education Manager

Contract Type: Permanent

Location: Loughborough

Salary: £24,735 - £28,345 per annum pro rata

(Equivalent to £13,192 to £15,117 for 20 hours a week)

Working Hours: 20 hours a week

About Us:

We support young people who have been forced to flee their home country, because of war, persecution, or trafficking. We provide a safe home, education and therapeutic care that enables them to fulfil their potential and become thriving members of the community.

Role Overview:

We are seeking a passionate and dedicated ESOL Teacher to join our team. The successful candidate will deliver high-quality ESOL English, Maths, and ICT education to young people, helping them reach a standard where they can access local college courses. This role involves supporting volunteers, directing Learning Support Assistants, and contributing to curriculum development.

Key Responsibilities:

• Deliver creative and engaging ESOL English, Maths, and ICT lessons.
• Support and direct volunteers and Learning Support Assistants.
• Plan, review, and develop curriculum programmes.
• Maintain student records and contribute to education reports.
• Ensure safeguarding procedures are followed.
• Communicate effectively with team members and external partners.
• Support the holistic development of each young person.

Personal Specification:

Education and Qualifications:

• Relevant teaching qualification (Desirable)
• Willingness to work towards a CELTA qualification (Essential)

Experience:

• Teaching experience (Essential)
• Experience delivering ESOL programmes (Desirable)
• Experience with unaccompanied asylum-seeking and trafficked young people (Desirable)
• Experience in lesson planning and developing Schemes of Work (Essential)

Knowledge and Skills:

• Understanding of inclusion and differentiation strategies (Essential)
• Professional understanding of safeguarding (Essential)
• Ability to plan and deliver effective lessons (Essential)
• Excellent personal organisation and attention to detail (Essential)
• Strong verbal and written communication skills (Essential)
• Ability to manage multiple tasks and meet deadlines (Essential)

Personal Attributes:

• Alignment with Baca’s values and mission (Essential)
• Genuine concern for young asylum seekers/refugees (Essential)
• Resilience and ability to work under pressure (Essential)
• Commitment to safeguarding and promoting welfare (Essential)
• Proactive and willing to take initiative (Essential)
• Ability to work creatively and collaboratively (Essential)

Other Requirements:

• Enhanced DBS check (Essential)
• Adherence to all organisational policies and procedures (Essential)

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!

Applicants will be shortlisted and interviewed as and when applications are received.

Please note: We do not offer sponsorship for this role.

We are seeking a new Chief Executive Officer (CEO) to lead the charity; sustaining and growing our work to enhance and protect the river environment so that people and wildlife can thrive.

About you

The successful candidate will have proven senior leadership skills and strong experience in the environmental conservation sector. They will be able to demonstrate experience and achievement across the core elements of a CEO role: strategic organisational planning, business development, operational delivery, people management and development, communication and management of resources. 

If this sounds like a good fit for you, please consider joining us to lead our work in Rethinking Eden’s Rivers for Good.

About us

Eden Rivers Trust (ERT)  is the Cumbrian conservation charity standing up for Eden’s rivers, enhancing and protecting the river environment so that people and wildlife can thrive. Since 1996, we have created and protected havens for wildlife, ensured that our precious fresh water is clean and safe for everyone, and spread the word about healthy, natural rivers far and wide.

Through the combination of our team’s expertise in working with nature and natural processes, the passion of our volunteers,  and our partnership work, together we are finding better ways to help Eden’s rivers thrive – for wildlife, for people, and for generations to come.

About the role

This role represents an exciting opportunity to build on Eden Rivers Trust’s success and take the Trust forward at a time when rivers and water are high in the public consciousness and firmly on the Government’s agenda. Change is expected across the water sector, and Eden Rivers Trust wants to be part of delivering that change – working positively and practically from the ground up.  

We have opportunities to make a significant impact in tackling many environmental issues around water in the Eden and Cumbria;  promoting the concept of integrated catchment management through delivering our strategic plan and the Eden Catchment Plan, both of which contribute to the Cumbria Local Nature Recovery Strategy,  the Government’s Environment Improvement Plan and Plan for Water. 

We will do this working with a multitude of partners, including our sister Rivers Trusts in Cumbria and across the North West. 

For more information and details of how to apply, please read the Recruitment pack  

Deadline for applications: Midnight, Sunday, 15 March 2026
First interviews for this post will take place either week beginning Monday, 23 March or 30 March 2026 and will be a mixture of online and in-person interviews. 

Strategic Development & Growth Lead

Autistic Parents UK (APUK)
Part-time – 12 hours per week | Remote (UK-based) | Fixed-term (3 years) 

Autistic Parents UK (APUK) is a national Disabled People’s Organisation led by and for autistic parents. We are entering an exciting new phase of development and are looking for a Strategic Development & Growth Lead to help shape and strengthen our future.

This is a senior, strategic role within a small but ambitious charity. Working closely with our Board of Trustees and Services Lead, you will drive organisational growth, secure sustainable funding, and build partnerships that expand our reach and impact. You will play a key role in ensuring APUK continues to support autistic parents  across the UK while remaining firmly rooted in autistic-led, neuro-affirming values.

About the Role

You will lead on developing and delivering APUK’s organisational strategy, identifying opportunities for sustainable growth, and strengthening systems and infrastructure. A key focus of the role will be developing and implementing income generation strategies, including securing grants, building partnerships, and exploring new funding opportunities such as training and commissioned services.

You will also oversee marketing and communications strategy, helping raise APUK’s profile and engagement with communities, partners, and stakeholders. Alongside this, you will support internal development, including governance, monitoring and evaluation systems, and supporting the charity’s expansion as it grows.
The role is subject to a basic DBS check. 

About You

We are looking for someone with strong experience in strategic development, organisational growth, or income generation within the charity or not-for-profit sector. You will be a confident communicator with a proven track record of securing funding, building partnerships, and delivering strategic initiatives.

You will understand and be committed to Disabled People’s Organisation principles, neurodiversity, and the social model of disability. 

You will be comfortable working collaboratively in a remote, values-led organisation and able to manage priorities strategically within a part-time role.

Why Join Us?

APUK offers a supportive, autistic-led working environment with flexible working arrangements and opportunities for professional development. This is a unique opportunity to play a central role in shaping the future of a growing national organisation and making a direct difference to autistic parents and their families.

We are committed to inclusive recruitment and particularly welcome applications from autistic, neurodivergent and disabled people, individuals from racially minoritised communities, and LGBTQ+ applicants. We are happy to make reasonable adjustments throughout the recruitment process.

 

Harris Hill is delighted to be working with Camphill Devon to recruit its new Chief Executive Officer.

Camphill Devon is a long-established charity providing supported living, residential care and meaningful community for adults with learning disabilities. Set within a unique rural environment featuring multiple residential houses and a 100-acre working farm, Camphill Devon offers a blend of care, independence, therapeutic activity and community living.

The charity provides a vibrant and wholesome environment where people can enjoy the freedom of their rural surroundings, access craft, land and community activities, and play a part in the running of where they live. We are committed to providing the necessary support and facilities through which everyone can choose to live their life, their way.

As Chief Executive, you will:

• Provide strategic, operational and cultural leadership for Camphill Devon, ensuring high-quality, person-centred care, strong governance, financial sustainability and organisational resilience.
• Drive forward organisational improvement, prepare for regulatory scrutiny, and embed a culture of empowerment and accountability across the charity.

If you are inspired and excited by what Camphill Devon does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: circa £80,000 p.a.

Contract: Permanent / Full-time

Location: Hapstead Village, Camphill Devon Community, Buckfastleigh, Devon, TQ11 0JN

How to apply:

Please review the Recruitment Pack for further information about Camphill Devon, the CEO position and for details on how to apply.

Closing date for applications: 9am, Friday 13th February 2026

Both Camphill Devon and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.

Job Title: Lettings Officer (Internally this role is known as Landlord Liaison Officer)

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Contract: Fixed Term Contract until July 2027

About the role

As Landlord Liaison Officer, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Creative approach to solving problems
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd February 2026 at 23:59

Interview date: Thursday 5th March 2026, in-person at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Role Overview: We are looking for a motivated individual to work with the church leadership and volunteers to deliver outreach projects including a community café and garden project. Support missional activities and help secure grant funding.

Requirements

• Strong English, computer skills, and Christian commitment (Essential under Equality Act 2010)
• Enhanced DBS clearance
• CV and references

Details

• Location: St John’s United Reformed Church, Wilderspool Causeway, Warrington WA4 6QE (with some travel/remote work)
• Hours: 18 flexible hours/week
• Salary: £14,938/year
• The closing date for applications is 26/02/2026; however, we reserve the right to close the application process earlier should a substantial number of applications be received.

Macmillan Cancer Support – Head of Philanthropy

Location: Hybrid – London SE1

Salary: £80-88,000 per annum.

Contract: Full-time, 12 month fixed term contract.

Macmillan Cancer Supporter are seeking a Head of Philanthropy to lead a transformational change in building deeper, strategic relationships with high-net-worth individuals, trusts and foundations, and in the way Macmillan delivers impact through philanthropy.

Macmillan has spent more than 100 years helping people living with cancer. From the moment someone is diagnosed with cancer, they are there with all the information, support and guidance needed, to help everyone with cancer live life as fully as they can.

The Head of Philanthropy will lead a fundraising team to deliver a current annual target of £5m, whilst also developing an ambitious strategy to sustainably grow income; the charity’s goal is to build a £20m annual philanthropy programme by 2030. To that aim, the post-holder will be responsible for inspiring and supporting team members through a period of rapid growth and change and to maximise existing networks and build relationships with new supporters. They will also work with the Propositions team to develop compelling fundraising asks that galvanise support and work across the organisation to place philanthropy at the heart of everything the charity does.
 
The ideal candidate will be an inspiring, authentic leader who knows how to build high‑performing teams through collaboration, empowerment and excellent people management. You will bring significant experience securing and growing £1m+ relationships with high‑net‑worth individuals and trusts and foundations, alongside proven commercial acumen and a proven ability to manage multi‑million-pound budgets.

Candidates will have personally led major philanthropic gifts and multi‑million‑pound appeals, underpinned by a sophisticated approach to cultivation, stewardship and data‑driven insight. Comfortable influencing high‑profile stakeholders with gravitas and sensitivity, you will also be an innovator - someone who constructively challenges the status quo, developing new propositions and identifying opportunities to accelerate income growth.

Finally, you will be passionate about Macmillan’s mission and motivated by the opportunity to share the charity’s story and secure the resources it needs to expand reach and impact.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest. 
 

JOB PURPOSE

This role sits within The Passage Housing Needs Service (HNS) team. It will provide brief interventions to support individuals who have been placed into accommodation by the HNS team to settle into and sustain their tenancies. The post holder will work holistically to assist individuals to address issues that are impacting on their ability to sustain their accommodation on a time limited basis and will link them into services in their local areas for ongoing support in order for them to gain independence and integrate into their new communities.

MAIN TASKS

• To provide support to individuals who are moving into their new private rented sector accommodation where appropriate and needed. This can include setting up utilities, council tax among other things.
• To support individuals accommodated by the HNS team, in a brief solution focused manner, to find solutions to their housing, benefits, health and other issues when they arise, referring clients to support services, liaising with these, and following up in a timely manner.
• To establish and develop positive and constructive working relationships with a range of services and agencies across London boroughs that can provide support to our clients ensuring the best possible outcomes for them.
• To draw up psychologically informed action plans for clients ensuring they are person centered and taking into consideration the clients’ views.
• Support HNS Workers to complete exit questionnaires to gather feedback and promote co production with the individuals the team supports.
• To ensure that any health and safety and safeguarding concerns are reported appropriately using the correct systems.
• To assess any risk to clients, the environment and staff, record and communicate any risks identified using appropriate channels in the Passage.
• To ensure accurate and timely record keeping using the Inform database as well as client files and ensure all record keeping and information sharing is kept securely in line with Data protection.

GENERAL RESPONSIBILITIES

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, including Reflective Practice, and attend training events, conferences and other functions as necessary.
• Support The Passage Resource Centre operations by undertaking shifts as required.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1. 
• Undertake any other duties that may be required which are commensurate with the role.

EXPERIENCE 

E1 Experience of providing tenancy support to vulnerable individuals.

E2 Experience of working with and advocating for vulnerable people who present with complex support needs in a person centered and psychologically informed manner.

E3 Experience of working collaboratively with voluntary and statutory agencies to deliver a service.

E4 Experience of establishing relationships and working with a wide range of stakeholders and liaising with support agencies.

E5 Experience of obtaining grants, local support payments and benefit payments

E6 Experience of record keeping using databases 

E7 Experience of managing conflicting priorities 

KNOWLEDGE

K1  Knowledge of how to work with clients within a psychologically informed framework

K2 Knowledge of the issues which contribute to homelessness and challenges with maintaining a tenancy

K3 Knowledge of risk and incident management in a psychologically informed manner

K4 Knowledge of welfare rights and how they impact on our client group

K5 Knowledge of resources, and other services supporting vulnerable people, and how to access them to obtain a positive outcome for our clients