Welfare benefits jobs

Working within the Potteries Moneywise Team

Casework – The post holder will conduct a full exploration of the client’s financial and holistic circumstances to provide robust advice specific to the client’s needs.

The advisor will be required to act for the client where necessary and communicate with third parties such as water providers, energy providers or the Local Authority to progress the client’s case.

 Advice will be delivered through a variety of channels including face-to-face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The prospective advisor will be able to balance good quality alongside being able to achieve SLAs and KPIs in accordance with our contractual agreements.

Finance Manager

We are delighted to work with Westway CT who, due to retirement, are now seeking an experienced, qualified Finance Manager.

Westway CT is a non-profit social enterprise tackling isolation and creating community in West London through the provision of transport services and dedicated drivers offering a lifeline for community groups, older people, and anyone facing challenges using public transport across Kensington & Chelsea, Westminster, and Hammersmith & Fulham.

This is an exciting opportunity for a Finance Manager who, reporting to the CEO, will play a key role in the running of two interconnected entities; a registered society, and its trading arm, which supports and subsidises their charitable aims. In so doing, the successful candidate will be helping to lead the way in a sustainable community benefit model that creates its own income by being part of the wider London transport mix, contributing to the local economy and working towards better air quality.

With line management responsibility of the Finance Officer, you will be an accredited qualified accountant, preferably with non-profit sector experience, with the ability to lead on the financial management of the organisation.

The Finance Manager is accountable for:

• Financial strategy and planning
• Financial management and reporting
• Strategic level income generation
• Payroll, staff remuneration and pension contributions
• Stakeholder collaboration and promotion of Westway CT values

The successful candidate will:

• Demonstrate a strong track record of managing a finance function producing budgets, management accounts, cash flow forecasts and financial reports
• Have an excellent working knowledge of charity and company governance, including reporting standards and preparation of statutory accounts, as well HMRC, PAYE and Pension regulations.
• Be able to conduct financial scenario planning and cost analysis to proactively contribute to the strategic and operational planning and improvement of the organisation (i.e. in the case of investments and capital assets, grant applications, contract tendering, customer pricing, and credit control.)
• Be an efficient, highly organised team player with good communication skills, working effectively with internal colleagues, external stakeholders and suppliers of varying financial experience.
• Provide excellent line management and role modelling for your reports and colleagues to encourage professional development.
• An accredited qualified accountant (ACCA) (CIMA) or equivalent, with a minimum of 5 years’ experience, preferably within the non-profit sector
• Be proficient in Microsoft Office 365, Excel, Sage 50, Quickbooks and/or another similar accounting software

Responsible for the day-to-day finances, you will have a hands-on approach, exceptional time management skills, and the ability to work to tight deadlines in order to make an active contribution to the success and growth of Westway CT who are passionate about their community and making a tangible difference to the lives of local residents.

Westway CT is an equal opportunities and London Living Wage employer.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 1 February 2026

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

Westway CT interviews dates: TBC 

Based: London Road, Derby

Salary: £26,500 - £31,065pa

Hours: 28-35hrs per week 

Are you a passionate, relationship‑driven fundraiser looking for your next opportunity to create impact? YMCA Derbyshire is seeking an inspiring Fundraising Manager to lead flagship events, build powerful partnerships and help grow vital income that changes lives every single day.

As Fundraising Manager, you will:

• Plan and deliver standout events like Sleep Easy, Golf Day, dinners and community fundraisers
• Build strong partnerships and relationships with businesses, donors and supporters
• Create innovative fundraising opportunities to grow income
• Support challenge event participants and community organisations to maximise their fundraising
• Champion supporter engagement, ensuring donors feels valued
• Have organisational flair and a strategic, proactive mindset
• Manage budgets, track ROI and record supporter data
• Work alongside marketing colleagues to develop engaging fundraising campaigns

Why This Role Matters

Our YMCA is ambitious, rooted in community and never stands still.  You’ll be bringing your expertise to our five strong Fundraising and Marketing team based in Derby - together we’re building on the dedication and vision that made 2025 an absolutely brilliant year.

We believe everyone deserves the chance to discover who they are and what they can become. Our work evolves when we see challenges in society and we seek to bring our supporters on the journey with us to find lasting solutions. 

What we do

• Supported Housing – We house over 200 people at risk of homelessness every night, creating a safe, stable environment where they can learn and grow. We’ll soon be launching Foundry Point, our transitional housing development that’s affordable for young people just starting out in life, supported by businesses and community. 
• Families – Our Community Hub offers food and essential items, alongside positive pathways and wellbeing support for families and individuals facing poverty. Our nurseries, holiday clubs and school partnerships deliver high-quality early years childcare and education.
• Support, Advice, Health, Wellbeing - We offer a wide range of community services, including youth programmes, mental health support, horticultural activities, food provision and access to warm, welcoming spaces.
• Training and Education - YMCA Key College delivers vocational training, work experience and employment pathways for young people who find mainstream education challenging.

What We Offer

• 33 days holiday including bank holidays
• Birthday leave
• Smart Health app with online GP and wellbeing support
• Annual celebration event and recognition awards
• Life assurance
• Training and development
• Quarterly treats, long‑service rewards and more

Flexibility

Our services are delivered across the city of Derby and Ilkeston, therefore building relationships in our area is key to the role.  We will consider remote working for up to two days a week after induction, or part time working from 25+ per week (35 hours is full time).

Ready to lead with purpose? 

ABOUT US

Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:

1. A women only drop-in service

2. An advocacy service

3. An outreach service

We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service. Read more about our work in our impact report.

Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. In our work we meet women who have experienced repeated and extensive abuse, and who are often homeless, living with addictions and/or mental health issues, and in poverty. We see how these women are at high risk of a range of sexually exploitative behaviours including prostitution. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.

JOB PURPOSE:

The Head of Fundraising & Partnerships will lead the development and delivery of Women at The Well’s fundraising strategy, ensuring we build the sustainable and diverse income base needed to continue supporting women facing extraordinary disadvantage, exploitation and harm. As a senior, hands-on fundraiser, the postholder will take responsibility for income generation across trusts and foundations, individual philanthropy, corporate partnerships and community fundraising, while building the systems, relationships and communications that underpin long-term growth.

Working closely with the CEO—an experienced trusts fundraiser—the postholder will identify opportunities, cultivate relationships, steward supporters, craft compelling cases for support, and drive forward multi-stream fundraising with clarity and purpose. They will coordinate the CEO’s involvement in major fundraising opportunities and act as a strategic partner, ensuring the organisation’s leadership has what they need to secure transformational funding.

This role sits at the heart of a small, values-driven team committed to trauma-informed, women-centred work. The postholder must bring emotional resilience, sound judgement and a deep respect for the dignity and lived experiences of the women who use our service. Regular presence in our King’s Cross centre is important for relationship-building and grounding fundraising work in the mission, though we offer flexibility in working patterns for the right candidate.

Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.

We have an exciting opportunity to join our fantastic team as an Assistant Manager.

Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg's.
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer services skills
• The ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have:

• The ability to understand and establish successful retail processes
• Ability to understand basic financial reports
• Experience in a customer facing role

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is hiring an Executive and Governance Officer to provide essential support to two Executive Leaders and their associated Trustee Committees. This is an important role at the heart of our leadership team, ensuring seamless operations and effective communication across trustees, executives and stakeholders.

You will manage diaries, coordinate meetings and travel, handle expenses, and oversee departmental administration. Alongside this, you will deliver full governance support for Trustee Committees, including preparing agendas and papers, taking minutes, tracking actions, and ensuring compliance with governance standards. The role also involves organising team meetings and events, supporting recruitment processes, and maintaining accurate records and office systems.

We are looking for someone highly organised, detail-oriented, and confident in managing multiple priorities. Experience in executive support and governance administration is essential, along with strong communication skills and the ability to work collaboratively in a fast-paced environment.

If you want to make a real impact and play a key role in supporting Age UK's mission, please review the job description below and apply today.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office circa twice a month. Travel costs to the London office are not covered by the charity.

Age UK internal grade - 6L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Administrative and coordination experience - agenda planning and minute management, diary management and travel support to Directors and teams. A

* Executive administrative experience including handling board meetings and supporting governance processes. A, I

* Experience of organising events. A, I

* Experience of maintaining electronic files and records and managing confidential material. A, I

Skills and Knowledge

* Competency with current office technology including MS Teams, Microsoft 365 applications (including Co-Pilot or other AI tools), emails and calendars, and associated communication tools. A, I

* Excellent communication skills to work effectively with a range of colleagues including board members, external stakeholders, staff colleagues and peers. A, I

* Reasonable knowledge and a willingness to learn about digital functionality that can support governance processes, including AI. A, I

* Understanding of governance frameworks and board-level protocols. I

Personal Attributes

* Confidence working across a complex organisation with multiple departments and the ability to build strong working relationships with stakeholders at all levels. I

* Ability to prioritise work and meet tight deadlines. I

* Able to use initiative and judgement in dealing with urgent or sensitive situations without direct supervision. I

* Ability to work with discretion on confidential matters. I

* Strong attention to detail and integrity in managing sensitive information. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

The role will be required to be in the linked office at least twice a month. In this case the linked office is One America Square (EC3N 2LB).

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Location: Office-based, Northamptonshire
Hours: Full-time
Salary: £39,114.92 to £43,000
Hours: 37
Closing Date: 9 February 2026 - we reserve the right to close early if we have enough suitable candidates
 
Northamptonshire Carers is seeking a passionate and experienced Registered Manager to lead our regulated care services. This is a pivotal role ensuring high-quality, person-centred care delivery across our services, maintaining compliance with CQC and other statutory regulations, and supporting our mission to improve the lives of carers and those they care for.
 
Key Responsibilities

• Lead and manage regulated care services, ensuring contractual targets and quality standards are met.
• Maintain CQC registration and ensure full compliance with regulatory requirements.
• Oversee personal care services and manage day-to-day operations, including out-of-hours on-call.
• Supervise regulated care staff and administrative support, ensuring effective recruitment, training, and performance management.
• Conduct audits, prepare for inspections, and report to senior leadership and trustees.
• Implement safeguarding protocols and ensure GDPR compliance.
• Attend strategic meetings and maintain relationships with key stakeholders.
• What We’re Looking For
• Proven experience in managing regulated care services, ideally within a community or charitable setting.
• Strong understanding of CQC standards and care sector regulations.
• Excellent leadership, organisational, and communication skills.
• Ability to manage contracts, staff development, and quality assurance processes.
• Commitment to person-centred care and continuous improvement.
• A collaborative team player with a proactive approach to problem-solving.

 
Why Join Us?

• Be part of a respected local charity making a real difference.
• Work in a supportive, values-driven environment.
• Opportunities for professional development and training.
• Office-based role fostering team cohesion and collaboration.

What we’ll offer in return:

• 24 days holiday plus bank holidays - pro rata for part-time
• Simply Health Cash Plan
• Death in Service benefit (should the worse happen, your loved ones will be supported)
• A supportive environment, no stuffy dress-codes, flexibility where we can
• Hybrid Working

 
What next:

• Click apply and we look forward to receiving your application
• Please be advised, should we receive enough suitable applications, we reserve the right to close the vacancy early.
• The successful candidate will be required to have an enhanced DBS check and the right to work in the UK.

 
If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment team aware as soon as possible.
 
We at Northamptonshire Carers are committed to supporting and promoting Equality, Diversity and Inclusion and are passionate about action, not words, being essential when tackling workplace race inequality. We have made some great progress with our EDI work and as a result, have become a Race Equality Matters Trailblazer, awarded to us for our efforts in championing and pioneering the drive towards racial equality. But we still have lots of work to do to continue to raise awareness, tackle all forms of discrimination and inequality, and create greater understanding of the issues that impact all of the people we affect, both in the workplace and the services our organisation provides. We are committed to being an inclusive organisation and recognise the important role our staff and service users play in creating and maintaining that inclusive culture.
 
We are striving to be a diverse, inclusive organisation and support under-represented unpaid carers. You can read about our Big Promise Project here
 
Are you seeking a new career?
 
Do you want to be part of this dynamic, forward thinking charity?
 
We are keen to attract applicants who reflect the diverse communities we support in Northamptonshire.
 
Full-time, part-time, overnight and flexible working hours available.
 
"Working for Northamptonshire Carers is a great place to be feeling welcomed and valued from the get go." - Dave
 
REF-226 032

Summary

This is a unique opportunity to join one of the oldest charities in the UK in a flexible, part time general managerial capacity, supporting the Trustees. The ideal candidate will have a professional qualification in accounting, property or the law and is comfortable working with professional advisers across all these disciplines. The appointment of this senior role arises by the retirement of the current incumbent, and the role offers a competitive rate which will depend on qualifications and experience.

Background

The King Henry VIII Endowed Trust, founded in 1545, holds a portfolio of c. £80m in Equities, Bonds, Land and Commercial Property, part of the Total Return from which (£2.5m in 2025) is distributed in Warwick in accordance with its Charity Commission Scheme, as follows:

· 50% Anglican churches in Warwick and Budbrooke

· 30% Warwick Schools Foundation - means tested bursaries and community activities

· 20% as grants for the “benefit of the inhabitants of Warwick”

The Trust has up to 12 trustees (4 nominated, 8 co-opted), who meet quarterly. At present, there is a Clerk & Receiver (role being renamed to COO), a deputy Clerk (who deals mainly with grants and organising meetings) and an accountant – all part-time and self-employed.

The current Clerk is retiring and is a Chartered Accountant who has held the role for 16 years, during which time the Trust has gone through a period of change. The Trust is now in a stable stage, where the priorities are managing our financial, land and property assets in order to maintain our distribution. The role is being renamed to Chief Operating Officer to better reflect the role, and would ideally remain a self-employed role.

The typical work load is likely to require about 10-15 hours per week, which fluctuates and is focused around the quarterly meeting and annual accounts. There is potential for 2 areas of land to be included in the local plan which will create additional opportunities.

Role specifics

Financial Investments

· Liaise with the investment managers (Currently: CCLA, Navera, Savills, Royal London)

· Manage any short-term deposits with HSBC

Property

· Liaise with property advisers (Margetts and Cushman & Wakefield) to manage the Trust’s property (currently an office block, a pub, a shooting range and 3 blocks of farm land)

· Oversee St Mary’s Rectory. This is owned by the Trust and is provided free of charge to the incumbent at St Mary’s, through an agreement with the Coventry Diocese.

· Ensure any property sales or leases operate within charity law.

· Where land is in the Local Plan, work with advisers and/or promoters to obtain the best commercial deal.

Charity Commission

· Manage any changes required to the Trust’s Charity Commission Schemes and Orders.

· Ensure that the Trust operates within the limitations of these Schemes and Orders.

· Annual Returns

· Manage information on Charity Commission website

Beneficiaries

· Quarterly distributions – calculation and payment

· Liaise with beneficiaries as necessary

· Prepare reports for Trustees as required (e.g. Annual Grants Report, which will include analysis of other Warwick endowed charities and Annual review of Church accounts)

General

· Deal with all correspondence

· Keep Trustees up to date

· Liaise with professional advisers

· Manage the overall office activity

· Organise meetings – including reports for meeting and minutes

· Maintain website

· Maintain records

Skill set & Experience

The role requires someone with experience of dealing with financial, legal and property issues. Coupled with good administration skills, the role requires someone who:

· Is self-reliant and used to working under their own management

· Is competent in Microsoft Office

· Has good written communication skills

· Has good interpersonal skills, to work with Trustees, other staff, advisers and beneficiaries.

Experience in the following would be beneficial, but a candidate who is keen to learn would quickly pick these up:

· Charities, including dealing with the Charity Commission

· Knowledge of Warwick and its historical heritage

The successful candidate is likely to have a professional qualification in accounting, property or the law and is comfortable working with professional advisers across all these disciplines. 

The Trust’s office is currently based on the top floor of Margetts (the Trust’s agricultural advisers), where all its records are kept. Some home working would be practical.

The role has some flexibility in hours, but there will be certain times, such as Trustee meetings that are fixed. A candidate who is able to be available for some time each day would be beneficial, as often matters need to be progressed without too much delay.

Applicants should apply in writing enclosing their CV and accompanying letter to either: Chair, The King Henry VIII Endowed Trust, 12 High Street, Warwick, CV34 4AP, or by Charity Jobs online application process.

 Closing date for applications is 20th February 2026

Join BBS UK and help deliver compassionate support within NHS highly specialised clinics, supporting children and families living with Bardet-Biedl syndrome.

At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our charity provides specialist support services that help children, young people and families feel informed, supported and able to navigate complex health and care systems, working in partnership with NHS Highly Specialised BBS Clinics.

We are seeking a compassionate and organised individual to join our Clinics Support Team as a Patient Liaison Officer (PLO). This role offers a unique opportunity to deliver charity-led support within specialist paediatric clinics at Great Ormond Street Hospital, working alongside NHS multi-disciplinary teams while remaining part of a close-knit and supportive charity team.

About the Role

As a Patient Liaison Officer, you will play a vital role in ensuring families feel prepared, supported and heard before, during and after their clinic appointments. You will provide emotional and practical support, advocacy and system navigation, helping families to understand their care and access appropriate support, while referring more complex casework to BBS UK’s specialist Advice Service.

You will:

• Support families before, during and after NHS Highly Specialised BBS clinic appointments

• Facilitate clinic attendance by preparing families for appointments, addressing concerns and helping to reduce “Did Not Attend” rates

• Attend specialist BBS clinics at Great Ormond Street Hospital, and St Thomas' Hospital, providing on-the-day support to families and clinicians (Approximately 2-4 days per month)

• Act as a key point of contact between families and clinical teams, supporting communication and information-sharing

• Provide light-touch advocacy, information and signposting in relation to health, education, social care and local authority support

• Identify unmet needs or emerging issues during clinic interactions and refer families to the BBS UK Advice Service for specialist advocacy and follow-up

• Support families during key transition points, particularly the move from paediatric to adult services

• Maintain accurate and confidential records using BBS UK’s CRM system (CharityLog)

• Contribute to service evaluation, quality improvement and the wider work of BBS UK

This is a home-based role with attendance at clinics in central London and occasional travel to other clinic sites and BBS UK events. Travel expenses will be reimbursed in line with BBS UK policies.

Who We’re Looking For

We are looking for an experienced individual with a background in supporting children and families, who can work confidently in a clinic-based, people-facing role.

Essential Experience & Skills

• Experience working with children, young people and families, ideally within health, social care, education or the voluntary sector

• Strong communication skills, with the ability to engage sensitively with families experiencing distress or uncertainty

• Experience providing emotional and practical support to individuals with complex or long-term conditions

• Ability to organise and manage multiple tasks, prioritise effectively and work independently

• Good IT skills, including Microsoft Office and case management/CRM systems (e.g. CharityLog)

• Understanding of safeguarding principles and professional boundaries

• A strong commitment to improving outcomes for people living with rare or complex conditions

Desirable Experience & Skills

• Knowledge of Bardet-Biedl Syndrome or other rare or genetic conditions

• Experience working alongside or within NHS services or multi-disciplinary teams

• Understanding of education, health and social care systems in England

• Experience supporting families affected by disability or visual impairment

• Ability to travel for work, including clinic attendance (travel expenses reimbursed)

Why Join BBS UK?

BBS UK is a small, dedicated charity making a meaningful difference to the lives of children, young people and families affected by Bardet-Biedl Syndrome. Our Clinics Support Team is widely recognised by families and clinicians as an essential part of the specialist BBS service.

By joining us, you will:

• Have a direct and positive impact on families at critical points in their care journey

• Be part of a supportive, values-driven charity team

• Work flexibly from home while delivering face-to-face support in specialist clinics

• Receive training, supervision and ongoing professional development

• Contribute to a nationally recognised rare disease support service

Additional Information

• DBS Check: An enhanced DBS check is required for this role

• Safeguarding: Completion of safeguarding training within the first month of employment

• Flexible Working: Occasional evening or weekend work may be required, with time off in lieu provided

• Hours: This is a permanent, part-time role (20 hours per week)

How to Apply

If you’re passionate about supporting children and families living with a rare condition and would like to be part of a dedicated charity team, we’d love to hear from you.

If you would like to discuss the role before applying, details can be found in the application pack.

Application Deadline: 8th February 2026

Job Purpose:

Women in Prison’s Project Workers deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community of Greater Manchester. 

Key Responsibility Areas:

1. Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system. 
2. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies. 
3. Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women. 
4. Contribute to organisational development and personal growth through innovation, self-care, and professional learning.

For the full job description, please download the recruitment pack.

Terms & Conditions:

Start date: TBC

Salary: £26,650 per annum

Location: Manchester & Trafford, based at the WomenMATTA women’s centre.

Working hours: 35 hours – Full time

Contract: Permanent

Job Purpose:

WomenMATTA delivers innovative services to women in Manchester and Trafford who are in contact with, or at risk of being in contact with, the criminal justice system. This includes one to one practical and emotional support, advocacy and group work.  

This post is two-fold; the post holder will provide in-depth, ongoing support to a small caseload of complex cases, whilst they also support with the coordination of the WomenMATTA Hubs. The post holder will also provide administrative support, ensuring quality standards are consistently met, staff are effectively managed, and partnerships are maintained.   

Key Responsibility Areas

1. Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.  
2. Support effective service delivery, staff practice, and safeguarding across WomenMATTA services. 
3. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.  
4. Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women.  

For the full list of responsibilities, please download the recruitment pack.

Terms & Conditions:

Start date:February 2025

Salary: £30,702 per annum
Location: Manchester and Trafford, Greater Manchester

Working hours: Full time: 35 hours per week

Contract: Fixed term until 31st March 2026 (extension subject to funding)

To Apply:

Applications close: Thursday 29th January 2026 – 9am. We reserve the right to close the advert early.

Interviews with Women in Prison: Week commencing 9th February 

Submit a completed application form. Please note, we do not accept CVs.

If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk. org.

We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.

We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system. 

In line with legal requirements and the nature of our work, this role:

• Is restricted to women only as a genuine occupational requirement
• Requires the right to work in the UK
• Is subject to an Enhanced + Adult Barred List DBS check
• Is subject to successful HMPPS enhanced vetting

Beyond Reflections is a charity supporting the needs of Trans+, Non-Binary people including friends and allies. We are looking for an inspriing person who can continue to grow and develop the charity so it continues to advance and improve its impact and sustainability - a full job lack is avalable.

More details can be found at our website where a job pack has full details

About Beyond Reflections

Beyond Reflections is a UK charity providing dedicated mental-wellbeing support to Trans+ people, as well as to their families,

friends, and allies. We offer a combination of group support, one-to-one services, and therapeutic interventions delivered by experienced case workers, counsellors, and therapists.

Our work spans both online and in-person settings, ensuring support is accessible, confidential, and rooted in compassion.

From facilitated support groups and tailored counselling to mentoring, safe social spaces, and specialist guidance, we aim to meet people where they are and provide the right help at the right time.

We play a wider role in strengthening inclusion across society. Our training and development programmes, which have been delivered to organisations such as the CPS, Hampshire Police, B&Q, and the University of Southampton, focus on Trans+ awareness, allyship, leadership coaching, conflict resolution, and policy development. All income from this work goes directly into our hardship fund, enabling us to support those who would otherwise be unable to access help.

Volunteers are an essential part of our organisation. They contribute across support services, events, administration, and governance, bringing a wide range of lived experiences and skills. We provide a supportive environment for volunteers to grow, develop, and contribute to meaningful change.

Our Services

Support Groups and Community Spaces

One-to-One Support

Therapy and Counselling

Mentoring

Practical Support

Job Description and Person Specification

Please read this job description and person specification carefully to help you write your cover letter and tell us how you meet our requirements for the role. We are looking for potential from applicants. Job TItle Chief Executive Officer (CEO)

Salary £40,000 - £52,000 per annum (FTE)

Hours 0.8 - 1 FTE, with some flexibility required to meet organisational needs.

Location Southampton, 3-4 days in the office with options to work remotely when required.

Reports To Board of Trustees

Responsible For Members Coordinator and Admin, Volunteer Coordinator, Revenue Coordinator, Therapeutic Lead. Contractors, including Supervision Lead, Bid Support and Social Media/PR.

Job Description

The Chief Executive will provide clear, compassionate, and forward-looking leadership that strengthens Beyond Reflections’ impact and ensures our services remain safe, accessible, and responsive to the needs of the Trans+ community. They will translate the Board’s vision into organisational strategy, oversee effective operations, and build a culture rooted in our values of respect, inclusion, and empowerment. They will be responsible for guiding the charity through a period of growth in response to increasing demand. This includes developing partnerships across the charity and public sectors, driving financial sustainability, supporting staff and volunteers, and ensuring our services maintain the highest standards of quality and safeguarding.

Key Responsibilities

Strategic Leadership & Organisational Development

● Lead the delivery of the charity’s strategic plan, ensuring the organisation remains responsive to the needs of the Trans+ community.

● Identify opportunities for growth, innovation, and collaboration across the sector.

● Translate strategic priorities into clear operational objectives and measurable outcomes.

Governance, Risk & Compliance

● Act as the primary link between the Board of Trustees and the organisation, ensuring clear communication and timely implementation of Board decisions.

● Ensure full compliance with charity law, safeguarding requirements, quality standards, and regulatory obligations.

● Provide clear, accurate reporting to the Board to support effective governance and decision-making.

● Maintain strong organisational risk management and business continuity processes.

Operational Leadership & Service Delivery

● Oversee high-quality delivery of all services, including support groups, counselling, therapy, mentoring, training, and volunteering programmes.

● Lead and support the senior management team (e.g., Operations, Therapeutic, and Fundraising leads) to ensure effective operational oversight.

● Promote continuous improvement, data-informed decision-making, and consistent service standards across online and in-person provision.

People, Culture & Wellbeing

● Foster an inclusive, trauma-informed, and person-centred organisational culture that reflects the charity’s values.

● Recruit, lead, and develop staff, ensuring strong performance and wellbeing.

● Support and integrate volunteers across service delivery, promoting engagement, recognition, and effective practice.

External Relations & Partnerships

● Act as an ambassador for Beyond Reflections, representing the charity to funders, partners, policymakers, statutory bodies, and the media.

● Build strategic partnerships, including collaboration with broader LGBTQIA+ organisations and health/social care providers.

● Advocate for Trans+ people, contributing to policy, awareness, and sector development.

● Ensure member voices inform organisational decisions and strategic direction.

Finance, Fundraising & Sustainability

● Lead financial planning, budgeting, and stewardship to ensure sustainability and value for money.

● Grow diversified income streams, including unrestricted funding, grants, training revenue, and corporate partnerships.

● Maintain relationships with funders, commissioners, donors, and commercial partners.

Person Specification

We know that no candidate will meet every single requirement in this pack, and we strongly encourage you to apply even if you’re unsure you tick every box. If you share our values, bring relevant experience, and feel motivated by our mission, we’d be very glad to hear from you.

Essential Desirable

Significant senior leadership experience, preferably in the charity, social care, or mental health sectors.

Lived experience as a trans, non-binary, or gender-diverse person, or personal experience connected to the Trans+ community.

Deep understanding of issues facing trans+ (gender-diverse) communities, or lived experience.

Experience in designing or delivering training programmes for organisations.

Proven track record in strategic planning, financial management, and fundraising.

Experience of mental health or therapeutic service delivery.

People-management skills: experience managing teams, developing staff, and supporting volunteers.

Network of relationships in the LGBTQIA+ sector, statutory bodies, or philanthropic funding landscape.

Excellent communication and stakeholder-engagement skills, including public speaking, advocacy, and partnership building.

Experience scaling organisations, diversifying income, or developing trading/social enterprise models.

Strong governance knowledge and experience working with or reporting to a Board of Trustees.

Understanding of digital transformation and digital service delivery.

Commitment to safeguarding, equality, diversity, inclusion, and trauma-informed practice.

Experience overseeing remote, hybrid or multi-site teams.

Demonstrated ability to lead in emotionally complex environments and maintain professional boundaries.

Familiarity with commissioning processes and local authority partnership models.

How to Apply

Submitting an application

To apply for this role please submit your CV and a cover letter to us

Your cover letter should address the following questions and be no longer than one A4 page:

1. 2. Why do you want to be part of Beyond Reflections?

How do your skills and experience meet what is set out in this Job Description?

To be considered for the role you must submit your application by the deadline. We want to see people at their best and so of course will make any reasonable adjustments relating to long-term conditions or disabilities that you need to help you perform at your best. Please let us know if this applies to completing your written application. We also ask you to let us know when submitting your application if you have any requirements for accessibility-related adjustments if you are selected for an interview.

Interviews

First-round interviews will take place in the week commencing 9th February 2026 and will take place online. Second-round interviews will take place w/c 16th February, where you will be asked to give a presentations to Trustees. If you are successful through these stages, you will be invited to the BR offices during the week of 23rd February. If you will be unavailable for any of these dates please mention this in your application email. These dates may be extended subject to the number of applications.

References and eligibility checks

Once we have identified a preferred candidate via the interview process, we will carry out reference checks and legally required checks of eligibility to work in the UK before making a final job offer.

The Silver Line Helpline is recruiting for 2 Helpline Volunteer Co-ordinators to join their fantastic team providing a vital service to older people across the UK.  The Silver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.

As a Helpline Volunteer Co-ordinator, you will play a vital role in supporting and growing a valued team of volunteers who deliver a high quality, safe and compassionate service to older people. You’ll ensure volunteers receive a good onboarding experience, feel confident in their role and are supported every step of the way.

Working closely with colleagues across the Helpline, you’ll manage volunteer recruitment and onboarding, deliver training, respond to enquiries, and help volunteers use a range of IT systems. You’ll work flexibly in a fast paced, 24 hour service environment, including taking and making calls to older people when needed. Your work will help ensure volunteers are well trained, supported, and empowered to deliver a consistent, empathetic and safe service.

These exciting positions offer hybrid working between home and our Blackpool office. We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.

This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis.

In your Supporting Statement, please include examples of how you meet the Must Have criteria below. 

Please note: before joining the National Services team at Age UK, we want to be open that the organisation is in a period of change. Age UK works as a network of over 100 independent partners, with national services delivered by the charity and local services delivered by partners across the UK. Our new strategy means more services will be delivered locally in future, although we think our National Services will continue to play an important role. You would be joining a team that is evolving and changing to develop new ways of supporting older people, and we want you to have this context as you consider your application.

Must haves:

The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P

Skills and knowledge
• Excellent interpersonal, listening, customer service, and communication skills, with the ability to adapt communication style  (A, I, T)
• Excellent IT skills including Microsoft Office and using CRM systems (A,I,T)
• Knowledge of safeguarding with the ability to assess and manage risk independently (A,I)
• Understanding and knowledge of mental health issues (A,I)
• Training and presentation skills with the ability to train others remotely on using IT systems (A,I)
• Understanding of the issues facing older people, particularly the impact of loneliness and isolation on older people (A,I)

Personal attributes
• Ability to respond in a non-judgemental, empathetic, respectful and friendly manner in all situations (A,I)
 • Ability to manage a busy workload and adapt to change in a fast-paced service whilst meeting service KPIs (A,I)
• Ability to adhere to policies and procedures  (A,I)
• A commitment to promoting equality and diversity (A,I)

Great to haves 
The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P

Experience
• Experience in working in services to support older people (A,I)
• Experience in working in with volunteers (A,I)
• Experience working with colleagues remotely (A,I)
• Experience working within services that operate outside of normal working hours (A,I)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250.

Additional Information

We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.

This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Senior Personal Safety Assessor

Salary £31,489 (FTE) £25,191.20pro rata - Part Time 28 hours per week 

Tuesday – Friday 9am – 5pm 

Age UK Croydon’s very successful Personal Safety Project (Falls Prevention) for older people in Croydon is recruiting a new Senior Personal Safety Assessor. If you are an enthusiastic, passionate and organised individual, this could be the role for you.

Our Personal Safety Project (PSP) is a free service which aims to help older people who have fallen or are at risk of falling at home. The service is available to anyone aged 50 and over who lives in the borough of Croydon.

Our trained assessors carry out a comprehensive risk assessment to identify potential causes of falls and hazards in the home and can arrange for stair rails, grab handles and other necessary aids and adaptations to be supplied and/or fitted, free of charge. The project can provide ongoing telephone support for up to six weeks to monitor the risk of further falls post engagement.

If you are passionate about supporting older people to remain safe and independent at home and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Full training will be provided; the important qualities we are looking for are:

• · Excellent communication and listening skills
• · Organised with ability to manage a caseload
• · Ability to accurately record and store information
• · A cheerful, friendly and outgoing personality

Closing date for applications: 9am, Wednesday 4th February 2026

Interview Dates: Wednesday 11th February 2026