Campaigns manager jobs

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

It’s an exciting time to be joining the team, and this role provides an excellent opportunity to work across exciting campaigns, interesting automations and really build some great skills across email.

You’ll be a key part of our digital engagement team, supporting our owned digital channels. You’ll work collaboratively with other members of the team, as well as teams around the charity, to help them get the best out of email – ensuring they meet best practices and guidelines.
About you

You’ll have experience using email marketing systems to produce engaging emails, have excellent communication and organizational skills, and have a high attention to detail. You’ll be great at working within a team, and on your own, supporting other teams, and always be keen to learn.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am Wednesday 29 October 2025

Interview date Week commencing 10 November 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

One Westminster is the Charity Support Service and Volunteer Centre for the City of Westminster.

We are looking for an enthusiastic, passionate and driven individual to recruit, train and support a team of volunteers to work across the City of Westminster at a wide range of exciting events.

Are you passionate about working in partnership to drive change and make a difference to the City of Birmingham?

​Join us at an exciting time of growth and transformation as Birmingham City FC continues to make waves on the world stage. The Foundation harnesses the power of football and sport to improve the lives of tens of thousands of people in Birmingham, helping our community grow alongside the football club. We are proud to be “more than football.”

The role

The Marketing Officer is responsible for two key areas of delivery, splitting their time equally between supporting the PR and Marketing Manager to deliver key campaigns for the Foundation, and leading on the marketing services for the flagship sustainability project, Blues Go Green.

From working across all departments to support on promoting campaigns and overseeing website updates, to being the point of contact for our partner organisations for Blues Go Green, this job will provide an insight into all areas of marketing within the football industry.

Birmingham City FC Foundation has won a 4 year National Lottery funded project entitled ‘Blues Go Green’.‘Blues Go Green’ will engage the collective footprint of Birmingham City FC and the Foundation, working with partners to reduce climate emissions and increase environmental justice through solution driven change. 

​

The Person

As a strong influencer and team player, you will be delivering an exciting marketing interventions that that will leave a legacy for years to come. You must have a project management mindset and experience with excellent communication and stakeholder management.You will be able to demonstrate not only the results of successful projects. You will be an ambassador not only for the Foundation but also for Birmingham City FC with strategic partners and groups throughout the West Midlands.

The successful candidate will be able to demonstrate marketing campaigns they have led or been involved in. have experience of successful partnership work and a clear aptitude for building strong positive relationships. Experience of working with various IT and media platforms including project management software, Excel to a high standard and CRM software.You are known for your professionalism, influence, flexibility and positive attitude.

Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Guided by universal values of Humanity, Solidarity, Community, Charity and the Common Good, the Charity is strengthening its community fundraising to deepen impact nationwide. The team is now looking to appoint a Community Fundraising Lead, and Prospectus is leading the search.

Community Fundraising Lead - retention

Part time, 21 hours per week over 3 days

Hybrid - Midlands base with frequent travel to supporter locations (Home Counties/Midlands); occasional travel to Leamington Spa Head Office

£28,000-£34,000 per annum (FTE)

The Community Fundraising Lead will provide hands-on support and guidance to individuals and small volunteer groups across multiple regions, many of whom have championed the Charity for decades. You'll honour their values while ensuring the Charity's updated mission and messages are communicated clearly and consistently. Working with Marketing and Income Generation, you'll collaborate on projects, develop leads, and maximise fundraising activities with a strong focus on retention and long-term engagement.

Reporting to the Head of Fundraising, you will build on established networks, including loyal volunteer communities and church partners, overseeing initiatives such as our Ambassador programme so supporters feel confident representing the charity and sharing updates on national campaigns and community activities. You'll steward relationships at all levels, from pilgrim trek fundraisers to local bake-sale organisers, equipping volunteers with the tools, resources and recognition they need to thrive.

The successful candidate will be an empathetic, proactive relationship-builder with experience of community or volunteer-led fundraising and supporter stewardship. You'll bring strong communication skills, confidence working across faith and community settings, and the organisational flair to juggle multiple projects while maintaining excellent supporter care and compliance. Alignment with the Charity's mission and values is essential.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Whether you're diving into admin, or rolling up your sleeves for event setup, you'll be the go-to person keeping everything running smoothly within the Marketing and Fundraising team. Alongside supporting a passionate team, you’ll also lead your own exciting projects. Excellent admin skills, a calm and diplomatic approach, and a knack for keeping things on track will ensure you succeed in this role. Charity experience is a plus, but what really matters is your background in marketing, fundraising, events, or similar and a passion for our ethos and values. 

You will be based at our Maidstone HQ, set in wonderful grounds and woodlands, home to 2 friendly resident cats, sheep, donkeys, and guinea pigs. This hybrid role blends remote flexibility with 2–3 days a week on-site or at events, supporting a warm, experienced team that’s passionate about making a difference. If you love variety, teamwork, and are seeking a role in which you can really make a difference, this could be your perfect fit!

The Role
This is a great opportunity to join a busy and vibrant brand and communications team.

As Corporate Communications Executive, you'll be responsible for the creation and delivery of communications to key audiences that build understanding, awareness and satisfaction with the Law Society and our work.

The role includes planning and delivering communications and campaigns, including around our corporate strategy and business plans, and our governance and leadership.

You will support the development of our brand tone of voice, including the effective use of a messaging bank and a consistent writing style.

What we're looking for
We're looking for someone with excellent experience in planning, managing and delivering effective communications campaigns that deliver meaningful results.

You'll have proven experience using a range of communications channels (i.e., email, social media, web) to reach key audiences, and the ability to draft engaging and impactful messaging for a large, segmented professional audience.

You'll need experience in tracking the performance of communications and analysing data to inform decision making.

You'll have strong planning, analytical and organisational skills, including the ability to multi-task and manage competing priorities in a fast-paced environment.

As a person, you'll be self-motivated, flexible, proactive and highly collaborative, with the ability to work with colleagues at all levels across the organisation.

What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity and respect.

We offer a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Contract type: 12 Month fixed term contract - maternity cover
Hours: Full time: 37.5 hours or part time considered (minimum 30 hours per week)
Salary: £34,000 - £37,500 FTE depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 16 November 2025

Preliminary telephone interviews will be held week commencing 17 November 2025

Interviews will be held, in person at our Peterborough office week commencing 24 November 2025

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

The special events manager is responsible for the leadership, development and delivery of the Special Events portfolio including income generating and stewardship events. The special events manger will work closely with senior stakeholders, internally and externally, to deliver high quality and high value events, including gala dinners, engagement events, online auctions, virtual events and a golf day. The role will manage all aspects of events from concept to completion. The role looks after high value event relationships, including an event committee, and implementing a strategic plan to deliver and grow unrestricted income for our Transforming Treatments campaign and beyond.

You will have experience of project management and creation of high calibre income generating events, including gala dinners and be used to managing events from concept to delivery, including oversight of the project budget and expenditure. In addition, you will be able to manage all event operations on the day with the ability to confidently coordinate, lead and direct teams of staff and volunteers.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Events Manager, Fundraising Events Manager, Corporate Events Manager, Events Coordinator, Charity Events Manager, Senior Events Officer, Events and Fundraising Manager, Community Events Manager, Gala Events Manager, Event Project Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-224 701

About the Role

We're looking for a proactive and organised Direct Marketing and Fundraising Officer to support our Public Fundraising team. In this varied role, you'll help deliver engaging fundraising campaigns, manage supporter journeys, and ensure our fundraising efforts run smoothly.

You'll also provide key administrative and project support to the team and the Director of Fundraising and Marketing, with the chance to develop your skills in digital fundraising, data reporting, and campaign coordination. If you're detail-oriented, a great communicator, and passionate about making a difference — we’d love to hear from you!

***Please download the job description for full details***

About You

You are a highly organised and detail-oriented individual with proven administrative experience in a fast-paced environment. You’ll be a confident communicator with strong written and verbal skills, able to draft professional documents and liaise effectively with internal and external stakeholders. Proficiency in Microsoft Office, digital collaboration tools and CRM systems is essential. You’ll also have good numeracy skills and experience maintaining financial records. A natural team player, you’ll be adaptable, able to prioritise a demanding workload, and remain calm under pressure — particularly during emergency fundraising appeals.

Key responsibilities:

· Assist in the coordination and delivery of public fundraising activities during emergency appeals, including managing content and materials, liaising with member agencies, and supporting with reporting and updates for senior stakeholders.

· Provide high-quality administrative support to the Fundraising and Marketing Director and wider team, including diary management, meeting coordination, minute-taking, and general team logistics.

· Help develop and deliver fundraising materials across direct marketing and digital channels, gather content, and ensure assets are approved and shared with key stakeholders.

· Maintain and update fundraising budgets, process invoices, and support post-appeal reviews with external suppliers and partners.

· Contribute to digital activities by supporting basic analytics, user journey testing, and content creation for platforms like YouTube, Instagram, and TikTok, with opportunities to take part in digital innovation workshops.

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during

The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation. 

Role: Web Optimisation Manager

What’s on offer:

Salary:London £48,937. Cardiff/ Warrington/ Edinburgh £44,056
Location: London, Cardiff, Warrington or Edinburgh 
Pattern: Hybrid 2 days/week 
Permanent: full-time with flexible hours

The role:

• Drive the strategic development of Christian Aid’s digital ecosystem, ensuring alignment with the organisation’s values and overarching goals.
• Develop and implement a robust search engine optimisation (SEO) and link-building strategy to improve website health, attract relevant traffic, and support user acquisition targets.
• Deliver key digital projects focused on enhancing campaign effectiveness and maximising income and impact, including:
  • Technical SEO
  • Site audits
  • Keyword research and analysis
  • Competitor and backlink analysis
• Collaborate with the Senior Digital Content Editor to implement the digital content strategy across Christian Aid’s digital channels—including social media—to maximise reach, engagement, and income.
• Work cross-functionally with other teams to execute the digital ecosystem content roadmap, ensuring all content is user-focused and impact-driven.
• Define and brief content requirements that support SEO and conversion rate optimisation (CRO) efforts, enabling data-informed and impactful decisions.
• Lead the organisation’s tag management strategy and implementation, including:
  • Tag structure and tools
  • Server-side tagging
  • Integration with the customer data platform (CDP)
  • Ensuring all tracking functionality is accurate and effective

About you:

• Completed training in Google Analytics 4 (GA4), user experience (UX), search engine optimisation (SEO), and other key digital disciplines.
• Proven ability to lead, coach, and inspire high-performing teams across content management and social media.
• Advanced expertise in technical SEO, including:
  • On-page and off-page optimisation
  • Technical SEO best practices
  • Successful implementation of link-building strategies
• Highly proficient in digital analytics and performance tools, including:
  • Google Analytics 4 (GA4)
  • SEMrush (or equivalent platforms)
  • Google Tag Manager
  • Hotjar and ContentSquare
  • Power BI and Looker Studio
• Experienced in managing external suppliers and partners across digital platforms and tools.
• Skilled in content management systems (CMS), particularly Drupal, with working knowledge of HTML and CSS.
• Strong ability to produce clear, insight-driven digital performance reports using data from:
  • GA4
  • Social media insights
  • META platforms
  • Other performance tools
    to optimise fundraising, marketing, and conversion strategies.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

*Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set*

1st stage Interviews to be held via Teams on Wednesday 8th October, with 2nd stage being held on Tuesday 21st October (likely to be in person at their Waterloo office).

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Role

The role of the Events team within Alpha International is to oversee the organising of Leadership Conference (LC) in-person, any events around Leadership Conference (including Donor events, Wednesday CEF event, Alpha Staff day, regional satellite events) and London-based Alpha events across the year (such as Alpha Collective and Experience Alpha).
This role is responsible for managing health and safety across the HTB sites, catering (crew, bloom café, Brompton road food vans and green rooms), internal deliveries and LC app, along with other LC related tasks.

The Key Responsibilities

Logistical arrangements:

o Development and execution of the events Day Plan. This is a minute-by-minute detailed plan that holds all the information of what will take place at the event

o Gathering technical and logistical requirements from speakers, stream leaders and internal departments; then negotiating this with the IT, Production, Vergers and Volunteers Teams or with an external venue or AV suppliers

o Determining catering requirements and caterer management

o Hiring of any additional venues as required and HTB site logistics

o Attending site visits (for external venues that might be used)

o Hiring of any additional equipment required for the event

o Liaising with the Production, IT, Verger, Worship team and all other internal departments

o Ensuring any legal and insurance tasks are thought about and in place for the event taking place

o Creating floor plans for the vergers to use

o Liaising on interpretation needs are met including BSL

o Liaising regarding speakers and associated tasks including contracts, gifts and accommodation

o Liaising and implementing programme decisions

o Developing and implementing new floor plans and layouts at events 

o Ensuring event Health and Safety has been implemented 

o Delivery plans 

o Any other event related task

Marketing and communications: 

o Working closely with the marketing team on the marketing plan and budget

o Steer and monitor social media campaigns, alongside internal creative services teams

o Ensuring all GDPR protocols are followed – keeping the login access tracker up to date

o Overseeing LC app contract and content

o Delegate collateral e.g. packing tote bags

Staffing:

o Volunteer recruitment working closely with the Alpha leadership on this

o Communication with HTB staff as to their specific roles and responsibilities & conducting staff briefings

o Building working relationships with volunteers and team when onsite

Registration and Ticketing:

o Oversight of the busy Leadership Conference inbox for guest queries

o Creating booking system for taking in person events registrations using an online event platform

o Ensuring the Alpha leadership gets regular booking reports

o Oversight of IT equipment owned by team

o Granting access to systems

Safeguarding 

o Linking in with the Safeguarding Lead if any safeguarding issues come up in the inboxes or at the event

Debrief

o Debrief to be done for different areas involved in 

Leadership Conference Week Responsibilities

o Taking a lead role on several key packages assigned to this role

o Create and maintain comprehensive event documentation

o Writing papers on the different areas for senior management to review as and when is required

o Stay within the budget allocated and make adjustments to event constraints based on financial situation. Looking for ways to save money on all areas you look after

o Developing and implementing new and improved processes 

o Holding the Alpha standard on communication in everything we do or send before, during or after the event

o Attend senior leadership meetings to provide updates as an when is required on your different areas

o Managing admin across the event, dealing with sign off,  budgets and compiling post event reporting – to take learnings for next years event

o Looking at ways to improve LC year on year by researching competitor events and market knowledge

o Any other event related tasks to support Head of Events

Helping on the day at CEF events across the year (such as Alpha Collective, Experience Alpha, Rising Generation).

The Right Candidate

• Committed to the vision of HTB and Alpha

• Large event management experience 

• Hard worker that can handle high pressure and workload in the lead up to a large event

• Able to juggle large and varied work load 

• Tactful and diplomatic

• Flexibility in working hours in the lead up to the event due to trainings, event set up, event days and pack down

• Providing leadership to the people who report to you, including motivating team members to achieve their goals and responsibilities within the event. Providing guidance, mentorship, and support to other team members, creating a positive and productive work environment

• Excellent attention to detail and strategic thinker

• Strong operational and administrative background

• Self-starter, able to work on own initiative and with minimal supervision, with a sense of urgency and enthusiasm

• Strong project management experience

• Excellent analytical, problem-solving, decision-making and resource management capabilities

Harris Hill are delighted to be working with a national charity to recruit for a Regional Community Fundraising Manager (London or Newcastle or Leeds based) par-time in order to lead the charity national community fundraising programme.

This is your chance to take ownership of a key income stream, shape strategy, and make a tangible impact.

As a Regional Community Fundraising Manager you will:

• Lead and grow the charity regional community fundraising programme to increase income and engagement.
• Inspire and support individuals, schools, faith groups and local businesses to raise funds.
• Lead and support two Community Fundraising Officers, fostering a collaborative, high-performing team culture.
• Recruit and steward regional fundraising committees and volunteers.
• Ensure all community supporters receive exceptional care, motivation and recognition.
• Monitor income and performance against KPIs and targets.
• Collaborate across departments to share success stories and amplify campaigns.

To be successful, you must have experience:

• Proven success in community fundraising or a similar supporter led role
• A natural flair for building relationships with diverse supporters
• Experience working with families, volunteers, or local groups
• Leadership experience with the ability to inspire and empower others
• The flexibility to travel across the UK, including some evenings and weekends
• The ability to thrive in a fast-paced, dynamic environment
• Knowledge of fundraising databases and regulations

Salary: £40,000- £45,000

Location:  London, Newcastle or Leeds,  hybrid working ,

Contract: Permanent , part-time 21 hrs over 3 days

Closing date: on rolling basis  

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job title: Health Project Manager (Training and Community Engagement)
Reports to: Inclusion and Engagement Managers
Salary: £30,410 per year FTE (pro-rata)
Hours: Part Time 0.6FTE or 0.8FTE (21 or 28 hours/ week) job share
Start date: As soon as possible
Location: Hybrid (a minimum of 1 day/week at Generate’s Head Office based at 73 Summerstown, London, SW17 0BQ) and occasional work at other locations within Wandsworth as required.

About Generate

Generate was founded in 1972 to make sure that people with learning disabilities weren’t isolated in their local community. Today that passion still inspires our staff: to support people with learning disabilities to live their lives, in the way they choose – enabling people to discover their passions, connect with their communities and explore ‘possibilities’. This passion drives the quality of the work we do.

The Values of Generate are Community, Courage, Working together, Communication, Diversity and Inclusion, and Creativity.

About the Role

This is a job share position to manage the portfolio of Generate projects which promote better health for people with a learning disability.

You will be working alongside consultants with lived experience of learning disabilities and autism to co-design and co-deliver trainings, Consultation work and assessment of services, co-production of accessible health resources for health and social care, and for Easy Health. There will also be an element of membership management, website management and social media for Easy Health (easy health dot org dot uk).

Closing date for applications: 28th October 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All applicants are required to complete an enhanced DBS check and provide 2 references.

Generate is an equal opportunity employer.

No agencies please.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.

About Bristol Men’s Crisis House:

All our Accommodation services aim to support people to achieve maximum independence, and to move on to more independent accommodation.  Bristol Men’s Crisis House service is an up to 14 night stay for men experiencing a Crisis.

How you will make a difference as a Team Leader:

Work Allocation and Monitoring: Assign tasks and responsibilities within the team. Ensure that team members are meeting service objectives, while also planning and prioritising key tasks.

Resource Management: Ensure adequate staffing levels to meet service outcomes.

Role Modelling and Practice Guidance: Lead by example, demonstrating professional values and behaviours. Provide expertise and guidance to the team on issues related to best practices.

Team Support and Development: Coach and mentor team members through individual and group supervision. Support team members' professional development within budgetary constraints.

Recruitment and Induction: Assist with hiring new staff and volunteers. Lead their induction and onboarding into the service.

Communication and Information Sharing: Ensure team members are informed about organisational updates and service developments.

Quality Improvement: Work collaboratively with the team to improve service quality and seek innovative approaches.

Administrative Responsibilities: Oversee administrative tasks, data collection, and reporting requirements. Ensure the quality and accuracy of data and information (RIS/RIVO systems, if applicable).

Essential Skills and Experience Required:

This role demands leadership skills, particularly in managing a team within a care or mental health context. It requires a blend of practical experience, a deep understanding of recovery, and an ability to maintain high standards of care and service delivery.

• Experience in Mental Health or Social Care: Direct experience supporting individuals with mental health issues or working in a social care environment in a paid or voluntary role.
• Recovery Principles: A solid understanding of recovery principles and integrating them into daily practice.
• Assessment and Planning: Proficient in assessing individual needs and risks. Able to create, implement, and review personalised support and risk management plans.

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” 

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. 

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. 

Main Purpose of Role:

The Programme Support and Administrative Officer will play a key role in ensuring the smooth operation of CFAB’s programmes and organisational functions. This role supports executive coordination, training delivery, family support administration, international social work logistics, and general office management. The postholder will work across teams to provide high-quality administrative support, contributing to the efficiency and effectiveness of service delivery.

Key responsibilities:

Programme Support and General Administration

• Monitor shared inboxes and switchboard calls.
• Respond to ad hoc staff queries and manage incoming post.

• Send initial and closure letters for client cases.
• Track inactive cases and follow up on referral forms.
• Prepare duty rotas, upload referrals and update the country information list.
• Support contract preparation and database maintenance for International Social Workers (ISWs).
• Support feedback collection and documentation.

• Assist with Mailchimp campaigns and mailing list research.

• Upload donations into Salesforce.
• Prepare donor thank-you letters and assist with prospect research.
• Provide general support across departments as needed.

Executive Support

• Schedule and coordinate meetings for the CEO and senior leadership, including diary management and events.
• Track meeting actions and follow-ups.
• Support minute-taking using ai and ad hoc research tasks.

Training & Learning Support

• Coordinate training calendars and liaise with teams.
• Update training materials and manage Eventbrite pages.
• Provide limited on-the-day training support and monitor certificates and surveys.

Facilities & Office Management

• Order stationery and maintain office tidiness.
• Support logistical tasks such as PAT testing, IT coordination, and office trackers.