Support worker jobs

About GMYF

GMYF is a long-established charity that works with young people across Greater Manchester to support their aspirations and create opportunities. We deliver a year-round programme of recreational and educational opportunities to young people within our stand-alone Centres as well as providing support to affiliated clubs.

GMYF opened our first youth centre in Partington in September 2022 and a second youth centre in Charlestown in July 2024. These Centres provide an ambitious and enriching curriculum for young people with a wide range of activities. We also jointly own an Outdoors Activities Centre in Cumbria – Ormside Mill. GMYF took on a management function for Norbrook Youth Centre, Wythenshaw from 1st May 2025, a previous affiliate member.

Now is a fantastic time to get involved with GMYF and support our work!

To find out more please visit our website.

Youth Activites Lead - Main Purpose of the job

To lead day to day operations providing a ‘hands-on’ management role to play & youth workers, oversight of external providers delivering activities to young people at Norbrook. Leading and implementing an enriching youth work curriculum, quality assurance and health and safety standards, providing outstanding outcomes young people. Working with external partners and attending partnership meetings.

Main Tasks and Responsibilities

Leadership and Management:

1. Provide curriculum and quality assurance framework for youth work at Norbrook,  providing a vibrant enriching offer for young people including youth voice and residential activities

2. Provide regular one-to-one support, coaching and appraisal of direct reports including Continuous Professional Development (CPD)

3. Support the centre self-evaluation process to inform GMYF Self Improvement Plan

4. Support the wider running of the charity though attendance at meetings and events

5. Complete small scale funding bids to enhance the centre youth offer   

 Health and Safety: 

1. Ensure centres meet health and safety standards/regulations including daily site checks, kitchen hygiene, risk assessments, fire drills, accident, and complaints logs

2. Provide clear guidance to centre staff and user groups on safe and compliant systems to ensure a safe, fit for purpose centre

3. Oversee all off-site trips and visits ensuring they are risk assessed, supervised, staff are briefed and staff understand their roles and responsibilities

4. Ensure a record of young people, staff and visitors on site is maintained

5. Manage a programme of Planned Preventative Maintenance (PPE) ensuring centre remains compliant with current H&S requirements e.g. PAT testing, hygiene, shutters

6. Manage centre Assets Register

7. Hold responsibility for centres’ petty cash budget subject to approved limits

8. Line manage youth work team including Youthwork Lead

Curriculum/Safeguarding/Achievements:

1. To work with the Quality Assurance officer to plan and deliver an exciting and vibrant curriculum for children and young people, ensuring the needs of SEND are met

2. Maintain and update direct reports HR files

3. Approve and oversee the work of a range of support agencies to promote the well-being of children and young people e.g. Brook, Lifeline, NHS, Social Services

4. Lead and promote positive attitudes and high standards of performance for staff teams, using de-escalation skills to resolve issues in line with established policies

5. Set high standards for children and young people’s learning which support them to feel safe, ambitious, accepted and valued

6. Ensure recording of incidents, exclusions, interventions, actions taken on-site are managed in accordance with organisation policies and processes

7. Report and record safeguarding issues/concerns to the Designated Safeguarding Lead

8. Manage the use of external visits and activities to ensure these are risk assessed, to budget and with set learning objectives

Professional and Personal Conduct:

1. Support and contribute to the overall aims of the charity carrying out all duties with full regard to the policies, procedures and high standards of GMYF

2. Ensure that personal conduct does not conflict with the professional expectations of the organisation

3. Promote positive images of the organisation to develop supportive and constructive relationships with children, young people,  parents, external partners

4. Carry out any other duties within the scope and purpose of the post as directed by the Operations Director.

Skills, Qualifications & Experience

We are looking for a qualified and experienced youth work professional with experience of line managing others.  Please see the job spec for more detailed selection criteria.

To Apply

Please send a CV and covering letter to us on the link provided, stating how your experience and skills make you suitable for the above position.  The closing date for receipt of applications is 12 Noon on Monday 19th May 2025.  Interviews will be held at Norbrook Youth Centre on Thursday 22nd May 2025.

OTR is a charity committed to improving the mental health and wellbeing of the young people in Bath and North East Somerset (BANES). Our current five-year strategy seeks to strengthen the reach of OTR with those young people that need us most. We know there are barriers for young people engaging in the support they need, and that we have a responsibility to address those barriers and ensure the young people that need our support – get it.

OTR is at a pivotal moment, with significant opportunities for growth and innovation. We seek a dynamic, mission-driven leader who can balance strategic vision with hands-on engagement to be our next CEO.

With a strong foundation, a dedicated team, and an engaged board, this is a compelling leadership opportunity to shape the future for young people’s support in BANES.

As CEO, you will drive our mission of empowering young people and transforming lives and lead a values-driven, people-first organisation, ensuring our person-centred services continue to provide life-changing support to those in need.

You will be a collaborative and entrepreneurial leader with senior leadership experience in the voluntary sector. You will demonstrate expertise in strategic planning, financial oversight, and stakeholder engagement.   

A key objective for our new CEO will be to lead our strategy on income generation, therefore we’re looking for someone who can bring this experience to our organisation.

This is an exciting and pivotal leadership role with opportunities to expand, build new partnerships, and strengthen collaboration across our partnerships and locality. You will embody inclusive leadership, empowering people to feel valued, respected, and able to contribute their unique perspectives and talents. 

Veterans Outreach Support (VOS) has secured funding from the Armed Forces Covenant Fund Trust to expand the Thrive Together programme (formerly VPPP) across the South East. This initiative connects veterans' support agencies, ensuring seamless pathways, safe spaces for veterans, and training for volunteers and staff working in veterans' mental health. They are now seeking a Families & Carers Outreach Officer to explore the challenges of reaching out to families and carers of veterans to improve the way that this support can be delivered.

VOS is an award-winning charity that offers welfare, wellbeing and mental health support and services to veterans of the UK Armed Forces and Merchant Navy in Portsmouth, Hampshire, and the Isle of Wight. VOS provide a drop-in model of support, a welfare advice service, peer-supported wellbeing activities and social groups, with access to psychology, psychiatry, and therapy services.

The Families & Carers Outreach Officer will collaborate with the Thrive Together Portfolio Manager and VOS team to identify and improve outreach to families and carers of veterans, many of whom may not know they’re entitled to support.

The successful candidate will be able to demonstrate:

• Experience with identifying, planning, running, and evaluating pilot projects, research groups, and focus groups, while managing timelines. 
• Skills in sharing learnings and recommendations based on feedback, creating ways to measure service effectiveness, and gathering feedback for continuous improvement.
• Comfortable working with diverse communities, understanding their needs, and building solid relationships. Knowledge of or experience with the UK veteran community would be an advantage but is not essential.
• Experienced in planning and leading community workshops, guiding discussions, and encouraging participation from group members.
• Awareness of the specific communication and engagement needs relevant to the group or community you are working with, including cultural understanding of diverse family dynamics and considerations that may impact service delivery.

We would like to hear from you if you are someone who’s organised, a great communicator and strong listener, with the ability to work with all kinds of people, with awareness of cultural differences, and can use that understanding to collaborate effectively. You’ll need to able to pull actionable insights from discussions, and approach things with empathy while identifying the needs and preferences of veterans, their families and carers.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Office based at VOS headquarters / with some flexible home working at the discretion of the Line Manager. Regional travel will be required, which will be funded by the Thrive Together programme.

Closing date: 11th May 2025

Applications are being reviewed on receipt and interviews will be conducted on a rolling basis.  When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

Donkey Welfare Adviser

Do you have a high level of equine knowledge with significant experience of working with equines? Are you passionate about animal welfare?

We have an excellent opportunity for a dynamic and resourceful professional with a proven track record of community based animal welfare work.

If you have excellent decision-making and time-management skills and a strong customer service ethic, then apply today to join the team as a Donkey Welfare Adviser for Buckinghamshire, Bedfordshire, Northamptonshire, Cambridgeshire and Norfolk.

Position: Donkey Welfare Adviser

Location: Defined as ‘home-based’ it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable. You are required to have broadband access, a suitable space for a home office and good mobile phone reception.

Hours: Full-time, 37.5 hours per week

Salary: £39,212

Contract: Permanent - starting as soon as possible

Closing Date: Sunday 1 June 2025. However, we reserve the right to close this role early if a suitable candidate is found.

Interview Date: Wednesday 11th June 2025 in Banbury, Oxfordshire. Before applying, please ensure that if successful in being called to interview, you would be able to attend in person on the specified date, as we cannot guarantee that we will be able to accommodate requests for alternative arrangements.

About the Role

Donkey Welfare Advisers are professionals in the field of donkey and mule welfare. They play a key front line role in the work of the sanctuary: responding to donkeys in need, supporting donkeys in the community, growing and managing a high quality rehoming scheme, and acting as an ambassador for the charity at all times.

Your principal duties and responsibilities will include:

• Promoting good welfare for donkeys and mules by working proactively to support, guide and educate key audiences and by sharing best practice.
• Communicating effectively with groups from all social, racial, and cultural backgrounds, often in highly emotive and sometimes confrontational circumstances.
• Delivering high quality, impactful training to a range of stakeholders in a style suitable to the audience and the resources available.
• Responding to future care enquiries, working creatively to identify suitable alternatives to sanctuary care where appropriate, and gathering and co-ordinating relevant information to inform donkey placement decisions and help owners make informed choices for their donkeys, including end of life decisions.
• Supporting a good quality rehoming scheme by ensuring donkeys are placed in the most suitable environments for their needs.
• Work proactively to prevent/alleviate suffering, referring to and/or collaborating with enforcement agencies when necessary.
• Providing reliable evidence for welfare investigation cases, including witness statements and other relevant evidence in court compliant formats, and attending court to give evidence as required.

What we offer in return:

This is a full-time, Permanent contract starting as soon as possible, working an average of 37.5 hours per week on an annualised hours basis.

Working primarily within the geographical area defined with the position (refer to map) this role requires extensive travel within the region across various terrains and driving conditions. You will be a lone worker within a remote team of other DWAs. Occasional periods of work at Sanctuary sites and other locations will be necessary.

Defined as ‘home-based’ it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable. You are required to have broadband access, a suitable space for a home office and good mobile phone reception.

About You

You will be a positive influencer, able to promote and model the charity’s values in all areas of your work.

You will have:

• A high level of equine knowledge with significant experience of working with equines.
• A working knowledge of legal practicalities and experience of the application of relevant animal welfare legislation.
• An understanding of equine behaviour and demonstrable practical experience in the field.
• The ability to influence change and respond appropriately in emotional challenging or confrontational situations.
• Excellent communication skills, with the ability to deliver advice and training to stakeholder groups with varying experience.
• Strong interpersonal skills, comfortable with making new contacts and able to develop and maintain strong working relationships with internal and external stakeholders.

Benefits include

• Competitive pension.
• Life assurance – 2 x annual salary.
• Healthshield.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Donkey, Equine, Mule, Donkey Welfare, Equine Welfare, Mule Welfare, Donkey Welfare Officer, Equine Officer, Mule Welfare Donkey Welfare Officer, Equine Welfare Advisor, Mule Welfare Advisor, Donkey Welfare Coordinator, Equine Welfare Coordinator, Mule Welfare Coordinator, Animal Welfare, Animal Worker, Animal Welfare Officer, Animal Welfare Advisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Overview  

At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.   

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.  

The Youth Development Coordinator is responsible for the development and delivery of our youth development programme for young refugees and asylum seekers. 

You will be focused on ensuring our programme activities achieve our outcomes, are in line with our strategy and identify areas for change and development under the direction of the Head of Services. An excellent communicator and skilled at working with partners, you will be key in the implementation and running all of our weekly youth activities, including a Youth Club and Advice and Support Hub working closely with the Youth Development Worker and having oversight of our weekly Young Women’s group. 

As an experienced manager, you will lead our team of skilled youth workers, working alongside the Brent team to provide holistic support to young asylum seekers and refugees in Brent.  

You will prioritise the participation of young people in all activities, ensuring excellent safeguarding by following our policy and protocols, and ensure that we collect excellent data for monitoring and evaluation and to aid our future planning. You will also assist with staff and volunteer recruitment and reporting to our funding partners. 

The Youth Development Coordinator will hold a Designated Safeguarding Officer role at Young Roots for which they will receive full training.

Interview dates:

- First round interviews to take place on 20/05 and 22/05
- Second round interviews for successful candidates will take place on 27/05

The Work Rights Centre is looking for an experienced solicitor to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.

This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break. 

The role

As Employment Solicitor, you’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver training to other advisers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' individual and group claims, while contributing to systemic change.

About you

We seek a colleague who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has: 

• Three years PQE in the UK in employment law;

• Experience of working in a legal team, supervising and delegating work;

• Excellent case management skills, demonstrating an ability to quickly gather case facts, draft good case summaries, plan actions accordingly;

• Excellent client management skills, including courtesy, professionalism, an ability to set realistic expectations and keep the client informed of case progress;

• Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.

Please download the job description for full responsibilities and complete person specifications.

Senior Manager (Humberside Women's Centres)

PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter

The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

Salary: £39,375 - £40,425

Location: Hull

Hours: 37 hours full-time

Closing Date: 9.00am, 19th May 2025

Interview Date: 4th June 2025

Together Women is looking for an outstanding Senior Manager to lead our Humberside team, and to manage our busy and vibrant Women’s Centre in Hull City Centre, as well as our hubs across Bridlington, Beverley and Goole.

About Us

Together Women is an award-winning charity that supports women and girls across the North of England, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.

From our Women Centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse and re-offending, and evoke systems change.

Women become involved in the Criminal Justice System for a complex range of reasons. In our gender-specific centres, we provide holistic support to women by women, to overcome challenges and address needs. We support women build upon their strengths and work through any barriers that are preventing them from progressing and achieving their potential.

Role summary

As Senior Manager for Humberside Women’s Centres you will play a pivotal role in leading and managing our centres and contract delivery in Humberside. Working closely with the Director of Services and supported by a senior key worker your focus will be on providing high quality, trauma-responsive support to women with experience of, or at risk of entering the criminal justice system.

You will lead on managing and delivering our contracts across Humberside to ensure our operational and strategic objectives are met. You will also focus on building excellent relationships with funders and key partners and identifying new partnership and advocacy opportunities.

Supported by a Senior Key Worker, your responsibilities will encompass the day-to-day management of our Women's Centres and contract delivery partners across various locations, including our Hull Women’s Centre, our Hubs in Goole, Beverley, and Bridlington, as well as partnerships in Grimsby and Scunthorpe. 

Managing a team of Key Workers, you will be responsible for ensuring women and girls receive an exceptional service from within a safe, trauma-responsive, women-only spaces. Working alongside our statutory and non-statutory partners in Criminal Justice and Health and Social Care, you will ensure the continued strategic development of the Women’s Centre and represent Together Women at local and regional level.

Your responsibilities will also include identifying and pursuing new funding opportunities, and ensuring the continuity of existing services through effective contract management. As a forward-thinking individual, you will contribute to the wider strategic direction of the organisation as part of the senior management team, which will entail submitting high-quality monitoring reports to funders, line and team management, and contributing to the ongoing development of the vision, mission and values of Together Women.

Key accountabilities

Humberside service delivery

· Provide strategic and operational management for Together Women’s services across Humberside, including our Hull Centre and our Goole, Beverley and Bridlington Hubs.

· Lead on the planning, implementation, and evaluation of our work across Humberside, and embed Together Women’s values across everything we do.

· Ensure all TW policies and procedures, including safeguarding are implemented, overseeing appropriate staff training and support.

People management

· Effectively manage a dispersed team, promoting collaboration, cohesion and consistency in delivery and approach, and promote a great workplace culture.

· Line manage direct reports, ensuring all staff receive regular support, supervision and performance review, case management support, and training and development.

· Effectively manage staff resourcing, ensuring we have a fully staffed team with the skills and competencies to provide high quality, trauma-informed services.

· Develop great working relationships across the organisation and build an open, inclusive and collaborative senior management culture.

Contracts and partnerships

· Lead and manage our statutory and non-statutory contract delivery partners.

· Oversee effective performance management of services; identifying risks, monitoring targets, assessing delivery standards, and ensuring requirements and quality standards are met.

· Lead, manage and develop effective service governance, quality assurance and auditing systems.

· Establish, build and maintain strong relationships with external partners including commissioners, funders, delivery partners and wider stakeholders

· Oversee systems and processes for obtaining feedback from stakeholders, including service users, in order to inform and improve service delivery

Financials and reporting

· Manage the operational budget, ensuring services operate within budgets and any variations are identified and reviewed

· Prepare and present accurate, timely reports to internal and external stakeholders as required.

· Identify relevant funding opportunities and prepare funding applications in collaboration with the leadership team, to support long-term sustainability of our services.

· Lead on development, implementation and management of our monitoring and evaluation systems and processes, to evidence the need, reach and impact of our work.

Additional Accountabilities  

· Support and embody the mission, ethos and values of Together Women. 

· Deputise for the Senior Leadership Team as required, both internally and externally. 

· Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position. 

· Maintain and improve competencies through continuous professional development.

· Abide by all organisational policies, codes of conduct and practices. 

· Support and promote inclusion, diversity and equality of opportunity in the workplace.

Role Requirements

Experience

· Leading, motivating and managing effective and successful teams (preferably in service delivery in the charity, voluntary or public sector).

· Management of contracts and maintaining great relationships with contract providers.

· Delivering monitoring & evaluation systems and auditing service quality and performance. 

Involvement of customers or services users in development, delivery and evaluation of services.

· Developing and implementing best practice and strategies on equity, diversity and inclusion.

Skills and Abilities – Essential

· Excellent spoken and written communication skills. 

· Excellent influencing, relationship-building and negotiation skills.

· Strategic planning and the ability to translate strategy into tangible plans and achievable goals.

· Ability to lead and manage a team of managers operating across dispersed locations.

· Solution-focused approach, and able to make effective, timely and considered decisions. 

· Ability to balance the need for reflection and responsiveness, and make decisions independently. 

· Proactive, collaborative and compassionate.

· Fluent budget management, and use of financial processes and systems

· Fluent in Microsoft Office and standard IT equipment 

· Excellent time management skills, manage own workload effectively, prioritise and meet deadlines. 

· Ability to respond positively to change, apply learnings and celebrate successes.

Skills and Abilities – Desirable

· Experience of managing services for women and/or in the criminal justice system.

· Implementation of organisational change or change programmes.

· Experience leading positive workplace culture and implementing strategies to boost employee satisfaction, morale and productivity.

· Experience of service user involvement and/or co-production practices.

· Evidence of continued professional development.

Other Requirements

· Able to travel locally, regionally and nationally as required.   

· Able to work some evenings and weekends and stay overnight where necessary. 

· Commitment to creating inclusive workplaces and anti-discriminatory practice. 

· Ability to apply principles of equity, diversity and inclusion to all areas of work.

· Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS

The post holder is expected to work within policies and procedures of Together Women and be committed to its ethos and values.  This includes promoting and demonstrating the principles of equity (including encouraging diversity and tackling discrimination) and sensitivity to the environment. 

Please note this post is exempt under section 7 (2) (e) and (f) of The Sex Discrimination Act 1975 and therefore open to female applicants only. The successful applicant will be subject to an enhanced DBS check. 

Service User Network (SUN) Group Facilitator with Lived Experience

We’re looking for a SUN Group Facilitator with Lived Experience to join the team. 

Position: Service User Network (SUN) Group Facilitator with Lived Experience

Location: Various locations in Surrey

Hours: 35 per week

Salary: £28,698 per annum

Contract: 12-month fixed term

Benefits: Pension, Employee Assistance Programme

Closing Date: 12 May 2025

Interview date: 2 June 2025 in Leatherhead

Project

SUN was launched in 2021 and is a service delivered by MFT and SABP for people with difficulties associated with the diagnosis of personality disorder. The innovative SUN service is based on therapeutic community principles and members are expected to both give and receive support as part of their membership. 

The Role

The SUN facilitator with lived experience will be working closely with a SUN specialist clinician to deliver regular Service User Network (SUN) support groups in different community-based locations across Surrey and North East Hampshire.

SUN provides community-based, open access facilitated peer support groups and aims to help people develop effective ways of coping and improve their relationship with themselves and others.

We are looking for individuals who are highly resilient and are confident in sustaining an emotionally demanding paid role.

Key responsibilities include:

• Co-deliver regular SUN support groups in the community, both face to face and online, with a clinical facilitator.

• Work in collaboration with the co-facilitator and the SUN members.

• Use own lived experience of mental health problems associated with a diagnosis of personality disorder to support the development and knowledge of the service and wider services.

• Contribute to ensuring that any potential risk is being constantly assessed within a culture of positive risk taking and shared responsibility.

• Co-lead on different areas of the service on a rota basis, i.e., reporting, outreach, and member involvement.

• Undertake all the required training in line with the development of the post and as agreed with both your line manager within MFT and the service manager of SUN.

• Attend and contribute to additional service development meetings as required.

• Assist in the promotion of the service through active liaison, meetings, and presentations with people who access services, staff and other organisations.

About You

You will be committed to undertake training on SUN protocols and methods and obtain knowledge regarding mental health with specific focus on personality disorder and the recovery approach.

You will have:

• Personal lived experience of mental health issues associated with personality disorder.

• Previous experience of working within a professional environment.

• Knowledge of personality disorder, mental health issues and recovery approach.

• Ability to reflect on and appropriately share your own life experiences and personal experiences of mental ill health as part of the facilitating role of the groups.

• Ability to guide others in taking charge of their own recovery.

• Ability to understand and create healthy boundaries.

• Excellent interpersonal skills.

• Excellent communication and listening skills.

• Ability to be non-judgmental, demonstrate empathy, compassion and patience.

• Practical experience in facilitating / co-facilitating groups or of being a member of a support or therapy group.

• Ability to remain calm and respond in a professional manner to distress, disturbance and unpredictability.

• Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice and equal-opportunities.

• Proficient in Microsoft Word, use of email, Outlook, and basic excel skills.

Here’s a quote from a fellow colleague that explains why they love their role:

“Working in a co-produced service is allowing me to use my experiences to support others, to grow my own confidence and to help build and deliver a service that benefits the members. Seeing the value of my experiences in the work we do as a team has taught me to stop seeing myself as less capable because of my mental health and instead allows me to put my experience to use”.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).

You may also have experience in areas such as Mental Health, Mental Health Support Worker, Mental Health Carer, Mental Health Case Worker, Mental Health Outreach Worker, Care Worker, Social Care. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Contract:  Permanent, full time 

Salary:  £37,368 - £43,451 per annum + £3,954 London Weighting Allowance  

Location: Hybrid, office days based at Victoria 

Closing date:  Sunday 11 May 2025

Interview date:  w/c 19 May 2025 

We’re looking for an experienced and proactive Estates and Facilities Business Partner to help us maintain a safe, efficient, and welcoming estate across all Blue Cross sites. You’ll ensure our properties are fit for purpose—supporting great care for animals, proud workplaces for our people, and confidence for our supporters. 

More about the role

At Blue Cross, we are committed to the welfare of animals and the people who cherish them, providing essential care, services, and support to both pets and their owners. This includes veterinary care, rehoming services, fostering support, education for pet owners, and pet loss support services, all aimed at helping pets and people to thrive together. 

In this key role, you’ll work with local teams to plan, manage and oversee both proactive and reactive maintenance projects, ensuring works are delivered safely, professionally, on time, and within budget. You’ll also advise and support colleagues with property-related matters, from compliance and safety to improving sustainability and service delivery. 

You’ll manage contractors, support health and safety compliance, lead minor refurbishments, and oversee maintenance budgets. Where appropriate, you’ll also line manage site-based facilities staff and play an active role in driving improvements and ensuring our estate presents the best face of Blue Cross. 

We’re looking for someone with strong project management skills, sound technical knowledge of building maintenance and compliance, and the ability to build positive working relationships across a dispersed organisation. You'll be customer-focused, well-organised, budget-conscious, and motivated to make a difference to the environments where we care for pets and people. 

You will be needing to occasionally travel to our veterinary hospitals in Victoria, Hammersmith, Merton and Grimsby.  

Want to know more? We’ve attached the full job description for further details. If you have any questions or need additional information, please don’t hesitate to contact us. 

About you

We are seeking a proactive and customer-focused Estates and Facilities Business Partner to become the visible face of our Estates and Facilities team. In this key role, you will work closely with teams across the organisation, regularly engaging through a variety of communication channels to understand their needs and deliver effective, practical solutions in line with agreed service levels. 

You will bring a flexible and responsive approach to your work, adapting to changing priorities while maintaining a strong focus on delivering results. While you will be a collaborative team player, you must also be self-motivated and capable of working independently without supervision. A strong customer focus is essential, as is a commitment to providing an excellent service experience across all touchpoints. 

In this role, you will need to be cost-conscious and able to evaluate the merits of different solutions to ensure value for money. Attention to detail is vital to ensure that programmes of work run smoothly and budgets are accurately maintained. You should feel confident managing multiple tasks at once and be comfortable switching between them as needed. 

We are looking for someone who is proactive and passionate about enhancing our working environments and ensuring that our properties reflect the professionalism and values of Blue Cross. If you enjoy building relationships, solving problems, and making a tangible difference to how an organisation operates, we’d love to hear from you. 
 

Essential Qualifications, Skills, and Experience 

• Sound working knowledge of buildings, including mechanical and electrical aspects 
• Knowledge of facilities management 
• Excellent communication skills both verbal and written 
• Excellent customer service skills 
• Strong analytical and problem-solving skills  
• An understanding of budgeting and experience of monitoring spend and reporting against budgets 
• Experience of working to tight deadlines 
• Experience of line managing members of staff and ensuring they fulfil their roles and are well supported 

Desirable Qualifications, Skills, and Experience 

• A formal qualification (such as an appropriate IWFM, HND, surveying or similar) 
• A formal qualification in Health & Safety, such as IOSH Managing safely 
• Accredited Project Management qualification 
• Previous experience of CAD based systems 
• Relevant construction trade qualification/experience  

How to apply  

Click the apply button below and complete the online application process before the closing date on Sunday 11 May 2025. 

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of one of the services, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

ABOUT THE ROLE

We're hiring a Deputy Service Manager to join our service in Luton. You will be based across two locations, one which is a residential project, providing accommodation to homeless families with support needs including expectant mothers, mothers with up to two children under the age of 10, or single women aiming to have guardianship of their children. The other service provides temporary accommodation to single homeless males who have various support needs which could include mental health, substance misuse, and offending history.

You will be based across both services, providing overall leadership and management of your service projects and teams who deliver high quality, trauma informed support to residents. Your role will ensure full contract and regulatory compliance, being a role model and leader for your team to achieve service KPI's and other requirements for the service.

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

Shift/Working pattern: 37.5 hours a week face to face in service Monday to Friday 09:00 - 17:00, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our out of hours on call service. 

Salary: £26,500

What are we looking for from a Deputy Service Manager?

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

• Due to the nature of this service and there being an occupational requirement, we are only able to employ female workers - the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, desirable is the understanding of the challenges the women face within this service
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Would you like to share your gift for communication, organisation and creativity to improve the lives of isolated older people in Southwark?

Link Age Southwark is a local charity whose vision is for friendly local communities where people over the age of 60 and those living with a diagnosis of dementia can thrive.

We are seeking an organised and dynamic storyteller to draw in an audience of potential funders, local partners and community volunteers in support of our vital work with older people experiencing loneliness.

As well as helping to maintain an engaging website and social media presence, this role will also support the delivery of fundraising events and campaigns, and the development of local community and corporate partnerships. You will also be creating physical and digital marketing resources and helping to manage a database of donors and other supporters.

This is a busy and rewarding role giving you the opportunity to make a real difference to the lives of older people.  We believe it is a great opportunity for someone to further develop their repertoire of skills, while gaining insight and experience within the charitable sector.

We'd love to hear from you.

We're looking for an imaginative, resourceful, and resilient Developments Officer to join our Business Development team, located at our Head Office in Islington.

£30,000.00 - £40,000.00 per annum depending on experience, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Look Ahead supports thousands of people across London and the South East with a diverse range of needs, helping them to make individual choices, achieve goals and take control of their own lives by providing tailor-made support, care and accommodation services. To support this we are seeking a highly motivated individual to work within Business Development Directorate. The principal objectives of the role will be to:

Focus on the development of a new offer for Look Ahead's homelessness directorate

Play a vital role as Look Ahead seeks to deliver ambitious growth targets and new services of the highest quality by supporting with proposal development and, where needed, tendering.

The postholder will be expected to work closely with other members of the wider Business Development Directorate, operational colleagues and central service teams to support delivery of annual growth targets circa £4-5M (reviewed annually).

This is a hybrid role with a minimum of two days in the office or services.

This role is also available on a 6-month trial secondment for internal applicants.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website

What you'll bring:

Essential:

• Eligible to live and work in the UK
• Excellent writing skills including the ability to critically research and analyse relevant information and to be able to write compelling and persuasive reports
• Business development experience including completing tender documentation
• Able to write clearly and persuasively and articulate innovative ideas
• Proficient knowledge of Microsoft Office, word, excel, PowerPoint
• Numerate
• Able to work flexibly, including assisting other staff in the Business Development Team with their work when priorities dictate.

Desirable:

• Specific knowledge of learning disabilities mental health, and complex needs would be a distinct advantage
• Experience of new models of care in the homelessness sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Exam Content Development Manager

London

£37,734 – £50,391 (salary will be based on skills)

Are you a strategic thinker with a passion for medical education? Do you have Management Experience leading a small team? If so, this could be the role for you!

Our client is looking for a dynamic Exam Manager (internally known as Question Bank Manager) to lead a team dedicated to maintaining the high standards of MRCP(UK) examination material.

The post-holder will work closely with a team of expert editors, setting priorities, ensuring consistent processes are followed and facilitating smooth collaboration. Direct editorial skills are not essential, but experience managing workflows, organisational skills and leadership is key.

Key Responsibilities within this role include:

• Managing a small team of editors in ensuring the high standards of MRCP(UK) examination material are maintained
• Responsibility for organising editing, developing the team’s processes
• Maintaining the bank
• Working closely with volunteer clinicians.

Their ideal Candidate will have:

• Proven experience in team management and development
• Strong ability to organise workloads effectively and meet deadlines
• A track record of successfully managing change
• Outstanding verbal and written communication skills
• Education and E-Learning Experience in a similar role (e.g., in an education or e-learning environment) would be advantageous

​Closing date: 11 May 2025

Interview date: TBC

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Our client is all about our people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.