Administration support jobs

PCS is a union with an organising culture. Our approach is about building union power. Industrial officers will be given opportunities to work in, and develop expertise in, all aspects of the role including bargaining, organising, campaigning, equality, education and learning.

PCS has a number of permanent vacancies at various PCS locations: offices in Birmingham, Bristol, Cardiff, Clapham (London), Glasgow, Leeds, Liverpool and Newcastle. Successful candidates will work collaboratively across the union, to deliver effectively for our members and contribute to the unions continued success.

Salary and Location

• London/Regional
• Band 4, London Spine points 27- 23
• London Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
• Regional Spine points 30-26
• Regional Starting salary: £47,844 p.a. rising to £54,027 p.a. in annual increments

Successful candidates for the Industrial Officer role will be able to demonstrate:

• Methods and techniques for bargaining, campaigning and organising
• Basic knowledge of employment rights, equality legislation discrimination law and working practices
• Understanding of the political processes in the UK and the role and work of trade unions
• Project Management (e.g. Campaigning)
• Impact and use of Digital and IT applications in a trade union
• Evidence of ongoing training and continuing professional development

The main duties of the Industrial Officer role include:

• Encouraging participation and recruitment of new members, particularly of under-represented groups
• Co-ordinating and working with committees
• Industrial relations and negotiations
• Advocacy and representation

The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential.

Candidates will be informed after the interview whether they are appointable. The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course.

Closing date: at 12 midday on Monday 26 January 2026.

Interviews will be held in person at PCS Clapham: Monday 9 February 2026 and Tuesday 10 February 2026.

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: INDUSTRIAL OFFICER

Ref: 0126

Grade: Band 4, London or Region

Salary:

London Spine points 27-23

London starting salary £51,759 p.a. rising to £58,877 p.a.

Regional Spine points 30-26

Regional starting salary £47,844 p.a. rising to £54,027 p.a.

Location: London/Region

Purpose of the job:

To identify and maximise the potential for union growth, influence success by developing and promoting the unions bargaining, campaigning, equality and organising agenda, encouraging membership participation and support in allocated areas of responsibility, in line with PCS policy.

Responsible to: National Officer

Responsible for: Not applicable

Contacts

External:

Media, PCS members, senior and elected officials, employers, potential members. Members of other trade unions and related bodies. Ministers, Members of UK government, Scottish Parliament, the Welsh Government, Northern Ireland Assembly, and other governmental staff. Legal representatives, pressure groups, campaigning and community bodies.

Internal:

PCS Staff, Departments, Regions and Nations and Senior Managers.

Main duties and responsibilities

This is a generic job description that covers all the different roles of an industrial officer.

1. Bargaining

• Develop a bargaining agenda with activists and members, ensuring all bargaining activities are informed by the PCS equality agenda, policies and practices
• Take responsibility for negotiations with the management of civil service departments, agencies, public and private sector employers including pay and conditions of service of PCS members
• Represent PCS at joint meetings with management and other trade unions
• Prepare and present reports, and undertake effective monitoring and implementation of decisions, including consultative and legal ballots e.g. on pay and industrial action
• Participate in appropriate branch, group and national events to share information and knowledge

2. Campaigning

• Develop and maintain knowledge of campaigning, monitoring trends, establishing and maintaining contacts and attending appropriate internal and external meetings and events
• Progress national campaigning objectives as agreed by Annual Delegate Conference, Region/Nation and Group conferences and the National Executive Committee, providing strategic and technical advice to inform campaigning decisions
• Identify and work with full time officers, reps, other trade unions and campaigning organisations to develop and promote PCS campaigning objectives to key audiences
• Co-ordinate and draft, in liaison with the PCS design team where relevant, campaigning materials, briefing, etc. for a range of audiences in support of PCS campaigning objectives
• Deal with the media in relation to specific campaigns

3. Equality

• Identify and prioritise issues and trends in equality practice and develop responses in line with PCS policies
• Keep up to date with developments in equality practice and equality legislation in Britain and Europe
• Provide advice on equality practice and the Equality Act 2010 and on the handling of personal cases
• Produce guidance to support negotiations
• Contribute to PCS Academy courses on equality issues
• Support the PCS equality forums and networks either nationally or in region/nation
• Organise meetings, seminars and events to promote understanding of equality issues

4. Organising

• In line with the PCS National Organising Strategy, develop and support lay structures and build membership density in areas of responsibility
• Encourage activist and member participation in union activities
• Develop links between Groups/National Branches/Sections at local, regional and national level and with appropriate external organisations
• Identify and win collective bargaining rights in new areas
• Supporting strategies to recruit new members, build PCS locals and facilitate cooperation across branches
• Assist in building and embedding an organising culture across the union

5. Developing effective communications and enhancing membership participation

• Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
• Ensure effective communication networks with members are in place in areas of responsibility
• Promote and undertake face-to-face communication, where appropriate, in the workplace
• Understand and make effective use of PCS specialist resources, communication channels and technology
• Enhance activist and member understanding in order to encourage wide participation in decision-making processes e.g. PCS ballots, elections and members meetings, and in other union activities and campaigns
• Establish and maintain contacts across the union, and with employers and external bodies e.g. including MPs, media, other unions, and various campaigning and pressure groups
• Draft and publish circulars and briefings, address meetings and conferences
• Develop and maintain the relevant pages on the PCS website
• Sub-edit, re-write, copy, and proof read printed and electronic communications

6. Ensuring implementation of equality policies/improving representation

• Contribute to PCS policies on equality by developing innovative strategies to tackle inequality and discrimination, on the grounds of protected characteristics
• Build a membership and activist base that reflects the diversity of the area of responsibility by developing innovative strategies to tackle inequality and discrimination
• Engage with employers on the equality bargaining agenda
• Equality-proof employer policy and practices
• Equality-check PCS structures, policies and practices
• Develop strategies to increase membership density and participation at all levels and areas of union activity amongst under-represented groups to reflect the make-up of the workforce and to remove all barriers to equality
• Promote awareness of the importance of diversity and equality measures among members and activists and with the employer
• Participate and encourage participation in equality forums and events

7. Supporting and developing lay structures and representatives

• Develop and implement strategies to identify and support new leaders and representatives
• Build effective teams which share responsibility for tasks and decisions
• Ensure that lay structures are effective and comply with PCS Rules
• Build an activist base which reflects the diversity of the membership
• Secure appropriate facilities from employers in line with best practice
• Ensure areas of responsibility are kept up-to-date with relevant policies e.g. government, academic, etc.
• Provide guidance and explain the unions structures and policies e.g. on roles and responsibilities
• Ensure structures within areas of responsibility are provided with all the necessary administrative support

8. Promoting learning and development

• Encourage, educate and support members into activism and into elected roles within the union
• Identify and address activists training needs
• Promote learning in the workplace through negotiated agreements with employers and relevant bodies
• Develop and deliver courses and learning materials

9. Team working

• Proactively promote team and collaborative working across PCS departments
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

10. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Such other duties that may reasonably be requested by the Line Manager and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location

Person Specification: INDUSTRIAL OFFICER

Ref: 0126

Date: January 2026

Location: London/Region

ESSENTIAL FACTORS

EXPERIENCE

• Encouraging participation and recruitment of new members, particularly of under-represented groups
• Co-ordinating and working with committees
• Industrial relations and negotiations
• Advocacy and representation
• Project Management (e.g. Campaigning)

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Basic knowledge of employment rights, equality legislation discrimination law and working practices
• Methods and techniques for bargaining, campaigning and organising
• Impact and use of Digital and IT applications in a trade union

SKILLS

• Ability to organise own work
• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to identify and set priorities
• Ability to build and co-ordinate teams and networks
• Ability to identify, research, analyse and present evidence, including statistics

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

We’re looking for a new Senior Development Coach to join us for this national role, with an initial focus on the north of England, and some travel across the UK to support centres as needed.

This is an exciting opportunity to use your extensive coaching experience to invest in newer coaches and support new Spear Centres as we grow nationally, as well as work directly with 16–24-year-olds, equipping them with the confidence, mindset and skills they need to move into sustainable employment.

For more details, please see the Application pack.

Curatorial Assistant

Permanent, Full-Time

£28,000 - £30,000 per annum

You will participate in an ambitious and inclusive permanent display and exhibitions programme, and will work closely with the Senior Curator, Senior Collections Manager and other colleagues deliver the strategy for care, access and engagement for the Collections. You will contribute to the efficient day-to-day running of the Collections Department, creating a sense of common purpose, with an openness to innovative thinking and awareness of best practice. You will participate in the strategy for Waddesdon and the RF as a whole and the representation of the Collections within it so that learning and skills are valued and the Collections Department is recognized as an exemplar of excellence. You will work with a wide range of other departments and require good people and communication skills.

Key responsibilities include:

• Become familiar with the whole collection and develop interests in particular subject areas. Those that would benefit from particular focus include (but are not limited to) paintings (specifically Dutch 17th century), textiles, photographs, books, prints and drawings, sculpture and contemporary art

• Undertake research and information gathering for projects and reports

• Support the delivery of exhibitions, projects and permanent displays

• Assist with planning of events, activities and visits by groups and individuals to the Department. Act as point of contact for these arrangements and liaise with relevant teams to deliver these activities

• Schedule and support meetings of the Collections Department and assist with the preparation of agendas

• Manage the distribution of incoming enquiries about the collections, passing on to relevant colleagues, taking action as appropriate and drafting some communications as required.  Keep track of progress on enquiries

• Support research and cataloguing campaigns and assist with inputting information onto the Collections Management system including tidying of information such as checking for duplicate records, checking for missing/inaccurate data)

You will be a great fit if:

You have a relevant Undergraduate degree, or equivalent experience and qualifiations, with a desire to expand your skills and working with varied 19th and 20th century collections. You are collaborative, engaged, and motivated, able to work both as a kay part in a small team and independently.

You enjoy variety but can show your attention to detail and dedication in infromation gathering and record keeping.

For the full job description, please see the attached. To apply for the role, please submit your covering letter and CV.

Job Title: Independent Domestic Violence Advocate (IDVA)

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The role will be part of increasing the ability of partner agencies to recognize, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial, and emotional abuse, female genital mutilation, forced marriage and honor-based violence).

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 12 January 2026

Interview date: 22 January 2026

Contract:Permanent, full time 

Salary:circa £50,000 per annum 

Location: Burford, OX18 4PF on a hybrid basis 

Closing date:30 January 2026 

1st interviews:10 – 12 February 2026 

2nd stage:18 & 19 February 2026 

At Blue Cross, our people are central to everything we do to protect and improve animal welfare. We are recruiting a People and Culture Manager to lead the day-to-day delivery of compassionate, high-quality people support across the charity. This is a brand-new role, created to strengthen how we support managers and teams and to translate our People Strategy into practical, values led people practices. 

Sitting within the People and People Services directorate, the People and Culture Manager plays a key role in enabling confident, fair leadership across the organisation, particularly in emotionally demanding environments. The role also offers a valuable opportunity to build experience and capability towards senior People and Culture leadership. 

More about the role

As People and Culture Manager, you will provide expert, pragmatic advice across the full range of people matters, acting as a trusted business partner to the People & People Services directorate. You will lead on complex and sensitive casework, coach and develop People and Culture colleagues, and work closely with senior leaders to deliver positive people outcomes. 

As this is a new role, you will have the opportunity to help shape how people services are delivered day to day, contributing to the continuous improvement, credibility, and impact of the People and Culture function. 

You will also contribute to organisational development, culture change, wellbeing initiatives, and workforce planning, using insight and data to identify risks and opportunities. The role supports organisation wide change activity, ensuring that people processes are fair, transparent, and compassionate. 

This role is offered on a hybrid basis, based from our Burford office, with a minimum of two days a week working from the office. You will also be required to travel regularly to other Blue Cross sites to build relationships and provide effective, visible support to managers and teams.  

About you

You are a credible and empathetic professional who brings sound judgement, resilience, and a solutions focused approach. You are confident supporting managers through complex and emotionally sensitive situations and are comfortable balancing operational delivery with strategic contribution. 

You build strong, trusting relationships, communicate clearly at all levels, and enjoy coaching others to build their confidence and capability. You are committed to embedding Blue Cross values of compassion, courage, and inclusivity in everything you do. 

Essential Qualifications, Skills, and Experience 

• CIPD Level 5 or above, or equivalent professional experience 
• Substantial experience in a generalist HR or people role 
• Strong employee relations experience with sound knowledge of UK employment law 
• Proven ability to manage complex and sensitive people issues with empathy and professionalism 
• Strong communication, influencing, coaching, and stakeholder management skills 
• Experience working in a values led, care focused, or emotionally demanding environment 
• The ability to demonstrate and apply Blue Cross values of compassion, courage, and inclusivity 

Desirable Qualifications, Skills, and Experience 

• CIPD Level 7 qualification 
• Experience working in animal welfare, healthcare, social care, or frontline operational environments 
• Experience supporting managers and teams working in emotionally demanding roles 

How to apply  

Please click Apply to submit your application. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible. 

Our recruitment process for this role will take place in two stages. The first stage will be a competency-based interview, focused on experience, approach and alignment with our values. 

Candidates who progress to the second stage will be invited to attend a discovery session. This will be an informal and interactive session, designed to explore the role in more depth, share perspectives and give candidates the opportunity to meet colleagues and learn more about Blue Cross and our culture. 

Full details will be shared with candidates in advance. Both stages will be held in person at our Burford offices. 

We are committed to running a fair and inclusive recruitment process and will provide support or reasonable adjustments where needed. 

SUNDAY TIMES BEST PLACE TO WORK 2024 AND 2025

If you are looking for a job where you make a real difference and are part of something truly meaningful, then we would love to welcome you to our family.

MAIN PURPOSE OF JOB:

To manage and develop our community service department to ensure that all elderly and terminally ill pet owners receive help from our volunteers nationwide To lead and motivate all Community Service teams, encompassing the volunteer coordinators, the support team and the volunteer registration team to ensure an excellent standard of service is given to both volunteers and owners alike. To be responsible for ensuring a prompt, appropriate and sympathetic reply to all communications and correspondence within the department. To work closely with Community Service Manager to deliver a smooth, coherent and first class service to everyone we assist both during the working day, evenings and weekends. This post will require a good overall understanding of the needs of elderly people and their pets, ability to problem solve and experience of motivating and managing staff. 

MAIN DUTIES AND RESPONSIBILITIES:

1 .VOLUNTEER CO-ORDINATOR LEVEL I & LEVEL II I)

To lead and motivate all Volunteer Co-coordinators Level I & Level II on a day-to-day basis to ensure they are properly trained and competent to deliver the appropriate level and quality of service to all petitioners when handling any request for help. II) Once identified, to refer any difficult and problematic cases to the CEO or the Community Service Manager for prompt action and feedback. III) To work closely with the Community Service manager and volunteer coordinators Level II to ensure delivery of our on-call emergency service both midweek and weekends and deputise for the Community Service Manager in her absence and time off.

IV) In collaboration with the Community Service Manager, to appropriately schedule the out of hours rota to ensure cover at all times for our emergency service.

V) To be contactable out of hours, if needed over the evenings and weekends.

VI) To ensure a Monday morning debrief with the Community Service Manager and weekend coordinator, to log, discuss and resolve any issues that have arisen.

VII) To manage and develop a mentoring scheme for volunteer coordinators Level I to enable them, in time, to progress to a Level II role.

VIII) To mentor all volunteer coordinators Level II to ensure they are reaching their targets and sustaining an excellent level of service.

2.THE SUPPORT TEAM

I) To lead and motivate a team of individuals to ensure an outstanding level of support is provided throughout all communications across the entire support team.

II) To support and mentor the Community Support Manager to help facilitate the delivery of a smooth, coherent and first class service to everyone we help.

III) To ensure any problems with volunteers are quickly identified, addressed and referred if needed for extra assistance.

3.OTHER

I) To ensure all relevant correspondence and communications across the Community Service Department are answered promptly and sympathetically.

II) To produce weekly reports for the Chief Executive in collaboration with the Community Service Manager, to detail work of the team that is, especially happy, unhappy, unusual, interesting, serendipitous etc.

III) To liaise with all other members of The Trust in a flexible manner.

IV) To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislation (Health and Safety, Date Protection, especially the privacy of members, petitioners and volunteers alike).

V) At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust. Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

Starting salary in the range of:  £33,141 to £35,855

Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events. 

Pension: USS

Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package.

Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month).

Reports to: Director of Operations and Membership

 

Purpose:

The Events and Communications Officer will be responsible for supporting both membership events and communications activities.  The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs.  This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels.

Key Responsibilities

Membership and Events Support

1. Working closely with the Membership and Events Manager to deliver  strategies for recruiting, retaining, and engaging members. 

2. Maintain and update the CRM system, ensuring accurate records and consistent data standards.

3. Support the processing of membership applications, renewals, and enquiries in a timely and professional manner. 

4. Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed.

5. Support with the preparation of regular reports on membership numbers, trends and engagement activities. 

6. Work  closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey.

7. Input membership invoices and payments into Xero or relevant systems.

Communications Support

1. Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities.

2. Manage planned activities on all social media platforms, including content creation and community engagement.

3. Proofread and distribute press releases, newsletters, and other communication materials.

4. Maintain and update the organisation's website with relevant news and content.

5. Managing the press inbox.

6. Monitor media coverage and help prepare reports on media performance.

7. Create engaging content for various platforms.

The postholder will also be expected to:

1. Actively support the delivery of the GuildHE strategy.

2. To contribute positively to a small, professional team focused on delivering excellence in their members’ interests.

3. Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases.

4. Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff.

5. Gather feedback from HE institutions and use this to inform the continuous improvement of our services.

6. Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts.

7. Represent GuildHE externally on a range of HE sector groups and projects where appropriate. 

8. Deputise for the Membership and Events manager, and the Communications manager as appropriate.

9. Undertake any other reasonable duties as may be required.

Person Specification

Core Skills:

• Strong written and verbal communication.

• Excellent organisational and time management.

• Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite). 

• Ability to work independently and as part of a team.

• Ability to coordinate multiple tasks and meet deadlines.

• An ability to build relationships within our team, with members and with media contacts.

• Understanding of current media trends and best practices.

Core Attributes

• Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail

• Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment.

• An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes.

Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field.

Ideal Experience:

• At least one (1) year’s experience in membership support, communications, or an administrative role. 

• Proven experience in social media management and content creation.

• Experience with CRM software and email marketing platforms.

• Experience in the tertiary or higher education sector.

• Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like). 

Job Title: Activities Co-Coordinator

Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access. 

Salary: £30,400

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements.

About the Role

We have an exciting opportunity for a Activities Coordinator to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP). You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will play a major part in reintegrating our residents back into the community by coordinating and delivering high quality activities and programmes which work to support individual needs, working in collaboration with the wider team. Some activities may vary but could include days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful activities to encourage reintegration and enhance social skills and community engagement.  No two days are the same, making this an ideal role for someone who enjoys variety and meaningful work in a supportive team environment.

Some Key Responsibilities include:

• Planning and coordinating individual and group activities and sessions.
• Delivering programmes that support residents’ goals, personal development, and reintegration.
• Developing and managing calendars of activities, events, and awareness campaigns to promote social skills, community engagement, and meaningful participation.
• Collecting information about activities and resident feedback to see what works well and share this with the team to improve programmes and support resident wellbeing.
• Running clinics, projects, and sessions, providing guidance, life skills support, and advice to residents as needed.
• Building good relationships with partners and stakeholders, identifying new opportunities and creating an accessible partner resource catalogue.
• Monitoring, evaluate, and report on activity effectiveness and outcomes, contributing to continuous improvement.
• Supporting staffs wellbeing, collaborate with the wider team, and work flexibly to ensure smooth service delivery.
• Identify risks, safeguarding residents and take appropriate action. Maintain accurate records, reports, and administrative tasks.

About You

We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and providing opportunities for them to make positive change to their lives, to reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. You will be able to plan and deliver a range of activities suited to individual needs and will be confident in understanding the needs of our residents to do this. We look for:

• Experience in coordinating and/or delivering activities and programmes with people from various backgrounds
• Ability to provide advice, support and guidance to a team and residents on various areas
• Ability to work creatively and encourage creativity in others
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Proactive in making decisions to deal with challenges and providing a solution focused approach and using your initiative
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We have an opportunity for a new team member to join us as an Activity Manager, working as part of a team to deliver our evening social clubs, activity days during the school holidays and residential holidays for young people and adults with learning disabilities and autism. If you want the opportunity to join a small but friendly team, where you’ll get to see the impact of the charity’s work first-hand, this is the job for you.

In this role you will be responsible for delivering our social activities for young people. Alongside running activities, you will be responsible for communicating with members, families and colleagues to aid the programme’s smooth running. The successful applicant requires exceptional organisational ability and should have a proactive nature, as well as a willingness to support and get involved in Yellow Submarine’s activities. A sense of fun is a must!

Tandridge Learning Trust is expanding, and we now have a new and exciting position for a HR Manager to join our Central Services team. We are looking for a strategic and operational HR specialist to work collaboratively with our Trust Leaders to successfully deliver a HR Business Partnering service and embed our values driven, positive culture.
The successful candidate will combine excellent technical knowledge of relevant people management legislation and compliance alongside a forward-thinking approach to develop an effective people function which attracts and retains the very best people. We would expect you to develop effective HR systems and processes and drive strategic projects and priorities to support our ambitious vision for children and young people.
We are looking for an outstanding individual to direct and lead our established, committed and hard-working HR team to drive positive change and continuous improvement across our group of schools. You would be expected to provide trusted professional advice to senior leaders on all HR matters and to ensure best practice standards are met in line with educational policy, whilst embedding a consistent, positive culture at every level to impact staff development and employee engagement and satisfaction.
The ideal candidate will:
•
Have an unwavering determination to deliver excellent operational and strategic HR leadership across our multi academy trust
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Demonstrate proven experience in managing complex HR casework and an understanding of people management processes, legislation and best practice
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Be CIPD qualified (to Level 5) or have the comparative extensive HR operational and leadership experience at a strategic level
In return we can offer you:
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The opportunity to lead on the development of HR practices and processes in a growing and ambitious multi academy trust
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A professional mentor/buddy to support you throughout your first year
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An established HR operational team, a strong local HR network and HR forum
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Opportunities for professional growth and personal development
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Membership of a generous Local Government Pension Scheme
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A flexible working arrangement

Make a Real Difference to Local Families

Home-Start Barnet, Brent and Harrow is a dynamic local charity supporting families with young children through challenging times. Our volunteers and staff offer emotional and practical support to help parents build confidence, strengthen relationships and give their children the best start in life.

We’re looking for a Family Engagement Coordinator to join our School Readiness project in Grahame Park, Barnet. You’ll be part of a friendly team at Home-Start Barnet, working closely with colleagues and partners at Barnet Mencap to support families who are just starting their journey with the education system.

In this role, you’ll help us reach families who may be facing extra challenges or need more personalised support. You’ll spend time building strong, trusting relationships with local primary schools and become a familiar, welcoming presence within their school communities. Your work will help ensure that parents feel informed, supported and ready to help their children thrive as they start school.

The common thread throughout the project is the engagement of families and the parent volunteers, who widen the supportive “community” around the families, and connect the school to the home, and the partners to each other. Approximately 70% of this role will be based in local schools in Grahame Park.

As our Family Engagement Coordinator, you will:

• Build strong relationships with primary schools in Grahame Park, in Barnet.
• Promote Home-Start’s services through school and community events.
• Support communication between schools, families and partner agencies.
• Share updates through newsletters, WhatsApp, email and community channels.
• Signpost families to local services and activities that support wellbeing.
• Receive referrals and assess family needs.
• Deliver school-readiness workshops and parenting groups.
• Liaise with schools, health and community services

About You

We’re looking for someone compassionate, proactive and highly organised, with a genuine passion for supporting families.

You will have:

• Experience working or volunteering in schools, nurseries, family support or similar settings.
• Parenting experience or experience caring for young children.
• Understanding of early years development and primary school systems.
• Strong communication and relationship-building skills.
• Knowledge of safeguarding responsibilities.
• The ability to engage with families facing complex challenges.
• Experience of delivering workshops or groups.
• Understanding of neurodiversity and SEND support.

What We Offer

• A supportive and collaborative team environment
• Opportunities for training and professional development
• A role where you can directly improve the lives of children and families
• Term-time only working arrangements can be considered

Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work.

Sessional Assessing Social Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role: Self-employed Form F Assessor

Locations:  North West - Merseyside, Wirral, Halton, Liverpool, Sefton, Knowsley, St Helens and Wigan.

Pay - £2,250 per Form F Assessment / £37.50 per hour,  plus £250 bonus for ‘panel ready’ assessments, plus £250 bonus for completion within 16 weeks, plus 45p mileage

We are the UK’s largest specialist charity provider of fostering. Our core work involves providing high quality and well supported fostering families for children and young people in the care of local authorities. 

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff and workers will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

As a self-employed worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

We are recruiting sessional assessing social workers to undertake Form F assessments .  Our assessments are undertaken face to face. Applicants should be able to travel across the North West for assessment visits to prospective foster carers. Travel will include the following areas.

• Merseyside, Wirral, Halton, Liverpool, Sefton, Knowsley, St Helens and Wigan.

Key Duties for Form F Assessors include:

• To undertake and complete Form F assessments in the timescale set out in our policy and guidance.
• To visit personal referees as identified on application form for prospective foster carers.
• To ensure that all checks and references are undertaken and completed.
• To provide to the supervisor, regular written updates of the draft assessment.
• To liaise with our administrative team concerning the progress of administrative checks and completion of the Form F.
• To be available for supervision, consultation or liaison as required.
• To be available to present completed Form Fs to the virtual fostering panel and provide support to the applicants through this process.
• To be aware of our child protection procedures and immediately report any child protection matter or concerns to a TACT manager and any relevant placing authority and the area authority.
• To carry out the duties in line with our Foster Carer and Supervising Social Worker Standards and Practice Guidance.

Rates of Pay for Form F Assessors

• We will pay £2250 (inclusive of VAT) + up to £500 bonus payments (if criteria are met) upon submission of a successfully completed Form F Assessment.
• £37.50 per hour for assessments which are not completed, and any other piece of work.

Please see the Self-Employed Form F Assessor Job Information Pack for a full breakdown of role requirements. 

You will be DipSW, CSS or CQSW qualified and registered with the relevant regulatory body (Social Work England).

An Enhanced DBS check will be required for this role and will be undertaken  by TACT on your behalf.

Closing Date: Monday 16th February 2026

Interview Date: Tuesday 3rd March 2026 

Safeguarding is everyone’s business and we believe that only the people with the right skills and values should work in social work.  As part of our commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard our young people. All staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

We do not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.

This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.

Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.

Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.

You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.

You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.

This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.

This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.

You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.

What you'll be doing:

Digital leadership and strategy

• Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
• Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
• Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
• Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
• Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
• Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
• Contribute to organisational planning, reporting and income generation linked to digital innovation.

Website, content and digital product development

• Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
• Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
• Work with internal colleagues to improve our workshop booking system.
• Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
• Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
• Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
• Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
• Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
• Embed meaningful participation and co-production with kinship carers in digital service and content development.
• Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
• Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
• Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.

Type of person we’re looking for:

We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.

You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.

You are likely to:

• Have led live digital services or products that people rely on, not just content.
• Be comfortable balancing innovation with delivery, and experimentation with governance.
• Think in terms of end-to-end service journeys, not just platforms or pages.
• Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
• Value co-production, accessibility and inclusive design as core to good digital practice.
• Bring clarity, calm and consistency to teams working in complex environments.
• Be confident working across disciplines such as digital, services and delivery without needing to own everything.
• Care deeply about doing digital work ethically, safely and well.
• Show commitment to personal development and learning. 

How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.

Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026. 

1. What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
2. Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
3. Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
4. This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.

• 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).

• Employee Assistance Programme (24/7 confidential advice line and counselling).

• Charity Worker Discounts. 

Maudsley Charity funds work led by South London and Maudsley NHS Foundation Trust, research teams at King’s College London, and partners in the voluntary and community sector to help build a more equitable and effective mental health care system in south London. We share what we learn to inform and inspire change across the UK.

We are a grant-making charity focused on advancing and accelerating positive change in mental health care. Our aim is to ensure that everyone who experiences mental illness can access the care that’s right for them.

While our roots are firmly in south London, we seek to amplify the knowledge and evidence generated through our programmes to influence practice nationally. We are a small but growing team (21 staff) with bold ambitions.

The role

Maudsley Charity is entering a new chapter of growth and renewal. We are strengthening our governance, welcoming new trustees, and establishing a Finance, Audit and Development Committee to underpin our ambitions. We are evolving our operating model to ensure we remain agile and effective as we scale our impact.

Following a period of interim leadership in this role, we are now seeking a permanent Director of Finance and Operations who will play a pivotal role in shaping this next phase.

This is a role of considerable breadth and strategic influence. The Director of Finance and Operations will lead our financial strategy, oversee our investment approach, including social and impact investing and manage our property portfolio. The role will also explore innovative funding models and commercial opportunities, ensuring we have the resources and resilience to deliver our mission. Alongside this, it will lead core operational functions; HR, IT, Facilities and drive digital transformation to strengthen our infrastructure for the future.

How to apply

To make an application, please click on the apply now button, with the following prepared:

• Your CV (no more than three sides).

• A supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.

Timeline

· Closing date - Friday 23rd January 2026

· Preliminary interviews - w/c 2nd February 2026

· First stage panel interviews - Wednesday 25th and Thursday 26th February 2026

· Final panel interviews – w/c 9th March