Jobs
Toy Appeal Campaign Assistant
Service: External Engagement
Salary: £28,321 per annum, inclusive of the Inner London weighting
Location: Hybrid – Family Action Head Office, London N1 7GR
We typically work 2 days a week in the office but offer the flexibility to work fully remotely. Our office space is wheelchair accessible.
Hours: 37 hours per week (full time)
We offer flexible working arrangements - please see below for more details.
Contract: Fixed term, 24-week contract from early/mid July through to late December/early January 2027
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Family Action is looking for an enthusiastic and organised Toy Appeal Campaign Assistant to play a vital role in our annual campaign to deliver over 10,000 toys and gifts to disadvantaged children. This is a fantastic opportunity to launch your career in the charity sector, working alongside experienced staff (both in-person and virtually) from our fundraising and marketing teams, gaining valuable skills and contributing directly to a heartwarming cause.
Main Responsibilities:
- Acting as a first point of contact for the Toy Appeal, responding in a timely and professional manner to company enquiries, as well as internal enquiries from service colleagues receiving gifts.
- Managing data across multiple platforms/sources (including our CRM database, Salesforce, and Microsoft documents). Maintaining a live list of all gift requests from Family Action services/projects, and all gift pledges from companies, updating as matches are made and requests are filled.
- Building positive relationships with corporate donors through written and verbal communications, including email, telephone and Teams meetings/in-person visits where appropriate.
- Co-ordinating deliveries of gifts from corporates to local Family Action services/projects, ensuring needs and requirements of both parties are met.
- Assisting the Corporate Partnerships Manager and Fundraising Officer with donation processing and administration.
Benefits*
- an annual paid leave entitlement that commences at 25 working days (pro rata) plus bank holidays
- up to 6% matched-pension contributions
- Employee assistance programme
- Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- Enhanced paid sick leave and paid family leave provisions
- Eye care and winter flu jabs vouchers
- Cycle to work scheme
- Investing in your professional development with ongoing quality training and career development opportunities
*Please note that some of these benefits are only applicable after 6 months of employment.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website and click the ‘Apply’ link to fill out our digital application form
· Closing Date: Sunday 31 May 2026 at 23:00
Interviews are scheduled to take place w/c 8 June 2026, in-person at Family Action Head Office (34 Wharf Road, London, N1 7GR), with slots throughout the working day.
Please note that as part of the interview process, we’ll require you to complete a pre-task, which we share details of with the invitation to interview.
We reserve the right to close applications once suitable applications have been received
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Working alongside the other Finance Manager (job-share partner) and the Co-Director, this role is responsible for ensuring the charity’s finances are effectively managed and that financial records are accurate and up-to-date. The postholder will collaborate closely with their job-share counterpart; together, they will be jointly accountable for the smooth operation of the organisation’s financial systems, while maintaining clearly defined areas of responsibility.
This role has a primary focus on the operational delivery of finance functions, including day-to-day processing and book-keeping related to income. It will ensure robust financial controls, accurate record-keeping, and efficient financial processes, supporting Women for Refugee Women to operate effectively and maintain strong financial discipline.
Location: Old Street, London (Hybrid) * Please note that we are based in a women-only building.
Accountable to: Co-Director
Salary and hours: £44,289 - £49,339 pro rata (dependent on experience), 21 hours per week, plus benefits
Length of contract: Permanent
Purpose of the role: Working alongside the other Finance Manager (job-share partner) and the Co-Director, this role is responsible for ensuring the charity’s finances are effectively managed and that financial records are accurate and up-to-date. The postholder will collaborate closely with their job-share counterpart; together, they will be jointly accountable for the smooth operation of the organisation’s financial systems, while maintaining clearly defined areas of responsibility.
This role has a primary focus on the operational delivery of finance functions, including day-to-day processing and book-keeping related to income. It will ensure robust financial controls, accurate record-keeping, and efficient financial processes, supporting Women for Refugee Women to operate effectively and maintain strong financial discipline.
Key responsibilities
Finance Administration
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Together with the Finance Manager (Strategic) and the Co-Director, ensure that the charity’s finances are well managed and accounts are kept up to date.
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Maintain overall responsibility for accounts receivable, and support the Finance Manager (Strategic) with accounts payable.
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Working together with the Finance Manager (Strategic), ensure all income and expenditure is entered onto the electronic book-keeping system (currently Quickbooks) accurately and in a timely manner, and assigned to relevant funds in accordance with funders’ requirements and restrictions.
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Ensure all donation details are correctly entered into the Donorfy fundraising database.
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Ensure imported data in the accounting systems reconciles accurately with recorded transactions, and produce bank reconciliations as needed.
Finance Management
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Implement and monitor day-to-day financial controls, ensuring all processes meet audit and internal control standards. Ensure proper document storage, coding and audit trails for all transactions.
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Support the Finance Manager (Strategic) in reviewing and updating operational finance procedures and ensuring organisation-wide compliance.
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Working closely with the Finance Manager (Strategic) and the Co-Director, support improvements to finance systems and workflows.
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Act as a bank signatory where appropriate.
Income Management
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Ensure that all grants and other income due to the charity are received and managed in line with funder conditions and restrictions.
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Issue and track invoices to ensure all income owed to the charity is collected promptly.
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Ensure all cheques / cash income received is deposited into the current account in a timely manner.
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Support fundraising and individual giving colleagues by providing accurate, timely financial information on a weekly basis to strengthen donor stewardship and reporting.
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Maintain accurate records of gift aid declarations made. Prepare and submit regular Gift Aid claims to maximise eligible income.
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Maintain accurate records of gift-in-kind and pro bono donations, organisational assets and restricted funds.
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Ensure all income is recorded consistently across both the financial system and the fundraising database, working closely with the Individual Giving Manager to ensure alignment and information flow.
Operational Reporting & Support
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Provide financial administration support across the organisation, including for delivery teams and fundraising colleagues.
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Work closely with the Finance Manager (Strategic) to ensure accurate information flows between operational processing and financial planning/reporting.
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Provide responsive support to staff, helping them navigate finance processes confidently and consistently.
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Support the Finance Manager (Strategic) to prepare quarterly financial updates and Management accounts, as well as annual financial statements.
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Support the Finance Manager (Strategic) and Co-Director with payroll, pension reports and human resources management when required.
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Attend the quarterly Finance & HR committee meetings and contribute to preparing papers as needed.
General
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Undertake any other duties commensurate with the post.
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Support wider organisational activities as needed, including on occasion in the evenings or at weekends.
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Meet regularly for line management, supervision and appraisal with the Co-Director.
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Identify own training needs and undertake relevant training and development, approved by the Co-Director.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
At Base71 Youth Zone, we believe every young person deserves access to a safe, welcoming and inspiring place where they can have fun, feel supported and realise their potential. Since opening our doors, we have already welcomed nearly 8,000 young people, creating opportunities for them to build confidence, develop friendships and access life-changing experiences.
We are now looking for an outstanding Head of Youth Work & Partnerships to help lead the next stage of our journey. This is an exciting opportunity to shape and develop our universal youth work offer, inspire and lead our delivery teams and strengthen partnerships across Barnsley to ensure young people receive the very best support and opportunities.
About the Role
This is a rewarding senior leadership role for an experienced and passionate youth work professional who believes in the transformative power of youth work and the potential of every young person.
We are looking for someone who can lead with energy, creativity and purpose — someone who is ambitious for young people and motivated to create outstanding experiences that help them thrive. You will lead a dynamic team of Youth Workers, Managers and volunteers, creating a culture that is inclusive, supportive and focused on high-quality delivery. With a hands-on and solutions-focused approach, you will bring fresh ideas, drive innovation and ensure young people remain at the heart of everything we do.
No two days at Base71 are ever the same. You will oversee a wide-ranging youth work programme across Junior, Senior, Inclusion and Holiday Club provision, ensuring our offer remains engaging, safe and responsive to the needs of young people. Alongside operational leadership, you will build meaningful partnerships with schools, community organisations, funders and key stakeholders, helping to strengthen the impact and reach of Base71 across the borough.
As part of the Senior Leadership Team, you will also contribute to the strategic development and future growth of Base71, helping to shape a Youth Zone where young people feel safe, valued, supported and inspired to achieve their full potential.
About You
We are looking for someone who is:
- Passionate about empowering young people
- An experienced leader within open-access youth work, community provision or a similar setting
- Skilled in developing and motivating high-performing teams
- Confident in leading safeguarding processes and responding to complex situations
- Experienced in partnership development and stakeholder engagement
- Organised, resilient and able to manage competing priorities effectively
- Committed to equity, diversity, inclusion and amplifying young people’s voices
You Will Have Experience Of:
- Leading youth programmes for diverse young people aged 8–19, including up to 25 for young people with additional needs or disabilities
- Safeguarding leadership, ideally as a Designated Safeguarding Lead
- Building strong relationships and communicating effectively with a wide range of audiences
- Managing staff performance, rotas, budgets and operational delivery targets
- Understanding the challenges facing young people today and the role youth work plays in improving outcomes
- Holding a relevant degree-level qualification or equivalent experience, ideally supported by a youth work qualification
To Apply:
To apply, please email a CV and cover letter (no more than two pages) in response to the
person specification and questions below
1. Why do you want to work for us?
2. Looking at the person specification, briefly describe how your skills and experience
(including any lived experience) make you a good candidate for this role. (200 words
max)
3. How would your previous experience support you to be a strong leader at Base71? (200
words max)
4.How you demonstrate your commitment to fairness, equity and respect.
5.Confirmation you are eligible to work in the UK (the successful candidate will be required
to provide documentary evidence before a job offer confirmed).
6.Any reasonable adjustments we can make to assist you in your application or the
selection process.
7.This role will be based in the Youth Zone and therefore require an Enhanced DBS.
a.Do you have any unspent conditional cautions or convictions under the Rehabilitation
of Offenders Act 1974?
b.Do you have any adult cautions (simple or conditional) or spent convictions that are
not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions)
Order 1975 (Amendment) (Englandand Wales) Order2020
The client requests no contact from agencies or media sales.
We’re currently looking for a Personal Assistant to the Group Chief Financial Officer and Director of Membership & Inclusion, offered on a fixed term basis until the end of January 2027 as maternity cover, to help us deliver our mission. This is a part-time role (0.8 FTE, 28 hours per week, worked across four days Monday to Thursday), with an ideal planned start date in mid-June 2026.
What’s it like working at the IOP?
The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance etc
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You will provide high-quality Personal Assistant support to the Group CFO and the Director of Membership & Inclusion, ensuring their time is managed effectively and enabling them to deliver against the IOP’s strategic priorities.
Your responsibilities will include:
- Managing complex diaries, ensuring effective prioritisation of commitments and forward planning
- Coordinating meeting preparation, including collating briefings and papers to the required standard and timelines
- Providing professional administrative support, triaging communications and tracking actions
- Booking and coordinating travel and accommodation arrangements
- Processing expenses and invoices accurately and in a timely manner
- Supporting meetings through agenda setting, minute taking and action tracking
- Maintaining accurate filing systems and CRM records
Projects you may work on include:
- Supporting the planning and coordination of meetings, events and engagements involving the Group CFO and Director of Membership & Inclusion
- Ensuring accurate and timely preparation of documentation and briefings for internal and external meetings
- Undertaking ad hoc administrative and coordination tasks to support CEO Office priorities
Who will I work with?
You’ll work closely with a wide range of colleagues and stakeholders, including:
- The Executive Assistant to the Group CEO & President and fellow PAs in the CEO Office Team, working collaboratively to ensure high-quality support across the Executive Team
- Members of the Executive Team, Leadership Team and colleagues across the IOP
- Internal and external stakeholders, requiring professional communication, discretion and attention to detail
Ideally, we hope you’ll apply if you bring:
Essential:
- Significant experience as a Personal Assistant or senior administrative support in a fast-paced environment
- Excellent organisational and prioritisation skills, with strong attention to detail
- Excellent written and verbal communication skills, with the ability to produce clear and accurate documentation
- Strong IT skills, including confident use of Microsoft 365 applications (Outlook, Word, Excel and PowerPoint)
Nice to have:
- Experience of working in a governance, membership or similar organisational environment
- Experience using CRM systems and maintaining accurate data records
- A professional qualification as a Personal Assistant or Executive Assistant
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard. This role does, however, involve regular working every week at our head office.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organisation we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
We're looking for a Systems Administrator to take operational ownership of the Institute’s core digital systems, ensuring they are reliable, secure, and effective in supporting both academic and professional services functions.
This is a hands-on technical role focused on the day-to-day administration, maintenance and optimisation of key platforms, including our virtual learning environment (Moodle), our student information system (Quercus), and other institutional systems. You will play a critical role in ensuring systems are functioning effectively, supporting users, and enabling a high-quality digital experience across the organisation.
You'll bring strong technical capability alongside a practical, solutions-focused approach, be confident working across a range of stakeholders and able to translate technical issues into clear, actionable outcomes and you'll have:
- Experience administering digital systems in a complex organisation (ideally in higher education or a similar environment)
- Experience working with Moodle or comparable platforms
- Strong troubleshooting and problem-solving skills
- Experience managing system updates, releases and user access
- Ability to produce clear documentation and user guidance
- Strong organisational and communication skills
If you have the following, even better:
- Experience working with student information systems (e.g. Quercus), CRM platforms or integrated systems
- Knowledge of data protection, system security and compliance considerations
- Experience with integrations, databases or reporting tools
This role sits within our Operations & Facilities team and is distinct from academic development or learning design activity.
Since 1984, Metanoia Institute has offered training that brings together five leading psychotherapy traditions.

The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Events Fundraising Officer role in order to help deliver exceptional experiences for supporters taking part in fundraising challenges and events.
This is an exciting opportunity to join a collaborative and ambitious Income Generation team responsible for driving sustainable income growth and supporter engagement. You will play a key role in inspiring and supporting participants throughout their fundraising journey, ensuring they feel valued, motivated, and confident from sign-up to event day and beyond.
The role combines supporter stewardship, project coordination, data insight, and cross team collaboration. You will use insight driven engagement approaches to maximise supporter satisfaction, fundraising performance, and long term loyalty.
Key Responsibilities
- Deliver outstanding supporter experiences across a range of fundraising events and challenges
- Build strong, authentic relationships with supporters through personalised stewardship and communication
- Monitor and achieve fundraising, engagement, and performance KPIs
- Use supporter data and campaign insight to improve journeys, communications, and fundraising outcomes
- Coordinate and manage multiple projects simultaneously, ensuring deadlines and objectives are met
- Collaborate effectively with colleagues across teams to support shared organisational goals
- Contribute to an inclusive, positive, and supporter centred working culture
About You
We are looking for someone who is organised, proactive, and passionate about creating meaningful supporter experiences.
You will ideally have:
- Experience delivering peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters
- Excellent interpersonal and relationship building skills
- Experience working to targets and KPIs
- Strong project management and organisational skills
- Confidence using data and insight to improve performance and engagement
- The ability to work independently and manage competing priorities
- Excellent written and verbal communication skills
- A collaborative and adaptable approach to teamwork
Salary & Benefits
- Salary: £35,702 per annum
- Contract type: Permanent, full time, 35 hrs a week
- Location: London, hybrid working 2 days a week in the office
- Closing date: ASAP
- Interview dates: w/c 15th June
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Group Tutor Contractor
We are currently recruiting for tutors in Science (Biology, Chemistry, Physics) and Maths.
Join an education charity that believes that every young person can make the most of education, unlocking their potential and creating a fairer society.
Position: A level Group Tutor Contractor (various subjects)
Location: UK (nationwide, remote)
Contract: For the 2026/27 academic year with the option to renew at the end of the year
Salary: £38 per tutorial
Close Date: 13th June 2026
Interview Date: May 2026 to July 2026
Start Date: October 2026 or November 2026 depending on student demand for tuition subject
About the Role
Are you an experienced A level tutor? Can you support under-resourced young people to reach their full academic potential?
We are looking for passionate and qualified A level tutors to deliver high quality group tuition to students. This is an exciting opportunity for experienced tutors with a love of learning to help bright students overcome barriers to academic achievement. Tutorials are delivered online to groups of up to 4 students via our bespoke online learning platform.
Tutorials generally take place between the hours of 3pm and 8pm on weekday evenings, with flexibility around the schedules of our tutors and students.
Role Responsibilities
- Lead weekly hour-long tutorials with your tutor group(s), via the online learning platform
- Responsively plan and deliver stimulating, high quality tuition in line with the Quality Assurance Framework
- Effectively monitor and assess student progress, providing feedback when requested
- Complete weekly attendance forms, supply monthly invoices, and complete other administrative duties as required
- Participate in observation and feedback process, taking advantage of continuous professional development opportunities
- Follow safeguarding policies, supporting the wellbeing of your students at all times
Successful candidates must have the right to work in the UK by the time the work commences
About You
You will have at least two years A level teaching and/or tutoring experience and a positive, engaging and flexible teaching style.
You will also have:
- Familiarity with and strong knowledge of relevant exam boards and specifications
- Evidence of ability to tutor one or more of the following subjects to A level standard: Science (Biology, Chemistry, Physics) or Maths
- Ability to commit to weekly hour-long tutorials at the same time each week over the academic year
- UK based, with the right to work in the UK
- Passionate about organisations mission
About the Organisation
Join an organisations that believes that every young person should have the opportunity to fulfil their potential and make the most of their education. The team are passionate about reducing the educational barriers students face, helping them to pursue a career in their chosen field and follow their dreams.
The mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. Working with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are 50% more likely to attend top universities as statistically similar students, according to UCAS.
As an equal opportunities employer, we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at the organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to the mission.
The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check.
You also have experience in roles such as Teacher, Teaching, Science Tutor, Science Teacher, Maths Tutor, Maths Teacher, Biology Tutor, Biology Teacher, Chemistry Tutor, Chemistry Teacher, Physics Tutor, Physics Teacher, Education, School.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: 12-month, fixed term contract
Salary: £45,000-£50,000 per annum
Hours: 35 hours per week
Location: London Coliseum
We’re looking for a Senior Marketing Manager to lead ENO’s main campaigns for the 2026/27 season, making sure our marketing is as extraordinary, distinctive and compelling as the work on our stages.
This role will play a key part in strengthening how we plan, deliver and evaluate our work, while building clear frameworks and ways of working that will support the team well beyond this interim period. Working across London and Greater Manchester, you’ll help bring greater cohesion to our marketing, communications and digital activity and ensure audiences experience high‑quality campaigns and colleagues across the organisation clearly see the impact of what we do.
If you’re a creative and strategic marketing professional who thrives on delivering complex campaigns end‑to‑end, we’d love to hear from you.
Requirements
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Senior experience delivering large‑scale marketing campaigns, ideally in arts, culture or live performance.
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Strong experience working with creative and media agencies.
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Confidence working with sales data and responding when campaigns need intervention.
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Experience using CRM and audience insight to inform marketing decisions.
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Line management experience, with a clear, supportive leadership style.
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Strong relationship‑building skills across teams and disciplines.
Please see our recruitment pack for more details.
Application deadline: 5pm, Sunday 7 June 2026
Early applications are recommended as we may close the vacancy early if there is a high level of interest.
Interviews: Interviews will be arranged based on candidate availability.
Reasonable adjustments: If you require any reasonable adjustments for the application or interview process, please contact us.
English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, we particularly encourage potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.
The Therapies Caseworker will be responsible for supporting delivery of Ben’s therapy provision including Ben’s 24/7 support line and onward therapy referrals. This role requires strong administration and caseworking skills, a level of specialist knowledge or experience and a commitment to providing person centred, compassionate support for those who are struggling or in crisis.
Key responsibilities
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- Provide access to information, advice and guidance regarding Ben’s 24/7 support line and therapy provision.
- Supporting the Therapies Co-ordinator to manage therapy referrals for service users, helping to ensure that support is delivered in a timely and effective manner.
- Facilitate referrals to external providers and third parties as applicable to meet service user needs.
- Review referrals from Ben’s external provider of 24/7 support line and counselling services to assess and provide casework that require ongoing contact whilst receiving therapy support and collaborate with internal and external stakeholders a required, including Ben’s Support Case Managers should this be required.
- Advocate for service users should this be needed to help ensure the appropriate and effective support and care can be accessed.
- Help to ensure all service users receive appropriate and effective support and care throughout their engagement with Ben’s support line and therapy provision.
- Provide emotional support and crisis intervention for service users should the need arise.
- Maintaining and updating accurate service user records in maintaining confidentiality and GDPR requirements.
· To communicate in a professional and sensitive manner clinical and non-clinical advice and guidance within the scope of the service and practice to both internal and external stakeholders.
· Support Ben’s Urgent Response Service offering briefings, providing listening ear activity and therapeutic activities as and when required.
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- Support with the ongoing management and expansion of Ben’s therapy directory of providers and associates as required.
· In the absence of Therapies Co-ordinator or when needed may be required to set up new providers and associates, including due diligence checks which are also in line with new supplier requirements for financial administration.
· Support with the collection of management information and service user client outcomes and satisfaction data and insights.
· Collaborate on initiatives and projects that advance Ben’s charitable mission and objectives.
· Ensure any associated targets, SLA’s are worked towards and achieved and any underperformance is escalated accordingly.
· There may be times when the Therapies Caseworker may be required to support additional duties or projects. This will be discussed with them and agreed with their line manager.
Whilst this role does not specifically require the individual in post to be a clinician, this would be a desirable and enable the postholder to deliver internal therapeutic support for specific cases, providing telephone / virtual counselling sessions to identified individuals. In this instance, the postholder would also be required to maintain their professional registrations and CPD (Continuing Professional Development) as applicable, this will be supported by the organisation also.
This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended, as necessary.
Job Specific Competencies
- Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships with service users, colleagues, and external partners.
- Strong organisational skills, with the ability to manage multiple cases and priorities effectively and maintain accurate and detailed records.
- Proficiency in crisis intervention techniques and the ability to provide emotional support and guidance to service users in distress.
- Ability to work collaboratively with multidisciplinary teams and external stakeholders, and to represent the organisation effectively in professional settings.
- Strong problem-solving skills, with the ability to coordinate referrals to third parties.
- Compassionate and empathetic, with a genuine desire to support individuals and families affected by mental health issues and provide them with the care and support they need.
- Resilient and adaptable, with the ability to remain calm and composed in high-pressure situations and effectively manage stress and challenging circumstances.
- Ethical and professional, with a commitment to upholding the highest standards of confidentiality, integrity, and ethical conduct in all aspects of work.
· Collaborative and team-oriented, with a willingness to collaborate with colleagues, share knowledge and expertise, and contribute to a positive and supportive team culture.
· Commitment to ongoing learning and professional development, with a willingness to stay informed about emerging trends, research, and best practices in counselling and therapy.
· Strong organisational and time management skills, with the ability to prioritise tasks, manage multiple responsibilities, and meet deadlines.
- Proficient in the use of Microsoft 365 Products such as CRM & SharePoint
Should the postholder have a clinical background:
- Excellent clinical skills, with the ability to assess client needs, develop treatment plans, and provide evidence-based counselling and therapy services.
Qualifications required
· It is not an essential requirement to hold a specific qualification for this role
· It would be desirable for the postholder to have or be working towards a minimum Level 4 Diploma in Therapeutic Counselling or equivalent, or alternatively registered as a health, mental health, or social care practitioner e.g. BACP/UKCP/HCPC/BABCP or equivalent
· It would be desirable for the postholder to have a level 3 or 4 IAG qualification
· Commitment to ongoing learning and professional development, with a willingness to stay informed about emerging trends, research, and best practices in counselling and therapy.
Experience required
- Experience of providing case management / casework support
- Experience of delivering emotional or mental health triage or relevant assessment services
- Demonstrable knowledge and understanding of issues affecting individuals with a broad range of psychosocial and mental health concerns, lifestyle, and wellbeing.
- Working knowledge of the legal framework in which counselling and talking therapies sits e.g. GDPR, Safeguarding & SASH (Suicide and Self-Harm) Policies and procedures.
- Experience of working in a health, mental health, social care setting.
- Experience in working effectively with people from diverse social and cultural backgrounds.
- Knowledge of mental health issues, trauma-informed care, and best practices in counselling and therapy, with a commitment to person-cantered and culturally sensitive care.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships with clients, colleagues, and external partners.
- Experience in crisis intervention, suicide prevention, or similar support line services is highly desirable.
- Ability to work collaboratively with multidisciplinary teams and external stakeholders, and to represent the organisation effectively in professional settings.
- Shows commitment to Ben’s vision, purpose, and mission, with a passion for supporting individuals and their families.
Our Values
· Passionate
· Respectful
· Inclusive
· Driven
· Empowered
This job is suitable for someone who…
· Can demonstrate flexibility and be adaptable
· Is conscientious and motivated to deliver to deadlines
· Shows creativity and takes a solution focused approach
· Is open and honest and demonstrates integrity
· Has the desire to help and support others
· Is approachable
· Is passionate about the services we deliver
· Is seeking to enhance and continuously improve self and the services we provide
· Shares our ambition to save the lives of our automotive family
· Is passionate about making a positive difference to people’s lives
· Is passionate about people and their importance in making an organisation successful
· Is proactive and enjoys interacting with people from all walks of life
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
The Prince of Wales Hospice in Pontefract provides care for people with a life limiting illness and their loved ones - giving them comfort, dignity and personalised care. Their specialist palliative care, wellbeing support and practical help is there to support families every step of the way.
“I’ve pinched some more time … The doctors are brilliant; they tell it how it is. But the care from them and the nurses, they just kept going, kept persisting with the antibiotics. I’ve still got cancer, but now I’ve pinched a bit more time. I’ve got lucky.” (patient)
“We’ve had the time to find out and understand Mum’s wishes. We’ve gone from complete blind panic to feeling just a little more prepared.” (family of a patient)
The Prince of Wales Hospice help over 1,600 local people a year. Due to limited Government funding, income from donations are vital to continue providing their services, which are entirely free of charge to patients and their families.
This is a fantastic opportunity to join a passionate and ambitious team in a brand-new role. Are you an experienced fundraiser looking to lead and manage a small team? If so this could be the role for you!
The Role
As Senior Relationships Fundraiser you will manage a team of 3, including a Relationships Fundraiser (Individual Gifts), Relationship Fundraiser (Trusts and Major Donors) and a Fundraising Administrator.
You will report into the Fundraising Manager and be responsible for delivering income to target, in line with the fundraising strategy.
The main duties include:
- Work with the wider Income Generation and Marketing teams to develop a fundraising strategy, continually sharing insights, leads and opportunities to promote effective growth.
- Lead the development of income from trusts and foundations, major donors, regular givers, direct mail appeals, gifts in memory and gifts in wills.
- Hold regular, supportive 1:1 meetings and bi-annual performance reviews.
- Ensure all fundraising adheres to legislation and follows best practice.
The Person
We are looking for someone with proven experience in an income generation role. You will ideally have knowledge and understanding of donor motivations and high value fundraising principles. Experience in developing donor journeys, campaigns or funding proposals would also be desirable.
Exceptional communication and interpersonal skills are vital in this role, along with the ability to coach and lead a small team. Previous management experience would be advantageous but is not essential.
You must be experienced working to targets, budgeting, forecasting and financial reporting. As Senior Relationship Fundraiser you will inform key decisions, so the ability to analyse data to is essential.
Why Prince of Wales Hospice?
The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community.
In their last staff survey the result showed:
- Over 97% of employees were satisfied with their job.
- Over 95% of employees enjoy working with the people in the organisation.
- Everyone felt proud to work for the hospice.
- Everyone enjoys the work they do in the hospice.
This role is permanent and is based in the hospice in Pontefract. If this sounds like the type of role and charity that could suit the next phase of your career, then please get in touch. To register your interest please apply here, or for more information contact Leanne or Jen at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Leanne or Jen who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


The Life Coaching service empowers and encourages individuals to bring about lifestyle changes that will help to restore confidence, hope, purpose and facilitate positive progress. The Life Coaching Co-ordinator will be first point of contact for all referrals into the Life Coaching service and will arrange appointments and complete the initial telephone triage, as well providing and co-ordinating a comprehensive administration service, updating CRM and liaising with our associate coaches. Alongside the co-ordination of administrative services, the Life Coaching Co-ordinator will work with a small caseload of coaching clients, supporting individuals with a time limited, outcome focused coaching approach, including development of personal skills and coping strategies to enable individuals to make lasting positive change. The Life Coaching Co-ordinator will be committed to working towards a qualification in Life Coaching (minimum level 3).
Key responsibilities
· Co-ordinate and complete all administrative tasks for referrals into the Life Coaching Service.
· Co-ordinate and complete triage appointments, explaining the purpose of Life Coaching and assessing suitability for the service, while remaining objective and professional.
· Signpost or refer individuals to alternative services within Ben if Life Coaching assessed as not being suitable, ensuring that all individuals feel well informed and encouraged to access appropriate support.
· Co-ordinate and maintain the waiting list for Life Coaching.
· Manage a small caseload of individuals for 6- 8 sessions of Life Coaching in a time limited, outcome focused approach whilst working towards a Life Coaching qualification.
· Attend monthly professional coaching supervision with the life coaching team and caseload reviews with the Life Coaching Manager.
· Attend and actively engage with the Life Coaches weekly team meeting.
· Encourage and empower individuals to identify their goals and aspirations, setting out actions and using coaching tools and techniques to support their individual’s needs.
· Inform Case Managers and other referral sources of waiting times, ensuring effective two-way communication about individuals referred to the Life Coaching service.
· Identify any SASH or Safeguarding concerns and escalate where appropriate any case/situation where any individual is deemed at risk.
· Have knowledge of Silvercloud and other services within Ben and externally to promote best outcomes for the individuals.
· Maintain appropriate electronic and written documentation including assessment notes, journey logs and communication records by using SharePoint and the Microsoft Dynamics CRM (as applicable).
· Provide reports on individuals engaged in Life Coaching, as and when required.
· Support the continual development of the Life Coaching Service.
· There may be times when the Life Coaching Co-ordinator will be required to support. additional duties and / or projects. This will be discussed with the Life Coaching Co-Ordinator and agreed with their Line Manager.
This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.
Our Values
· Passionate
· Respectful
· Inclusive
· Driven
· Empowered
Job Specific Competencies
Technical knowledge
· Working knowledge of triage and conducting assessments
· Knowledge of best practice for managing a case load
· Knowledge and understanding of a broad range of Health & Wellbeing issues affecting individuals
· Working knowledge of GDPR, Safeguarding & SASH (Suicide and Self-Harm) policies and procedures
Skills
· Strong co-ordination and administration skills
· Strong telephone and video communication skills
· Ability to build rapport
· Ability to use effective and ethical judgment
· Ability to work collaboratively within a team and across a team
· Ability to effectively and professionally manage a caseload of individuals
· Proficient in the use of Microsoft 365, SharePoint and CRM
· Ability to work calmly under pressure
· Ability to sensitively and professionally support clients presenting as at risk or in crisis to themselves or others
· Ability to work sensitively and professionally to promote inclusion for clients with neurodiversity, of different cultures, races, genders, ages, identities and abilities
· Ability to prioritise own workload and work under own initiative
Qualifications required
· Not specific qualifications required for this role
· Will be required to work towards a qualification in Life Coaching (minimum Level 3)
Experience required
Essential
· Co-ordinating appointments and triage/needs assessing
· Administration and record keeping
· 2 years’ experience of working with individuals in any time limited, solution focused way
· Experience of working with individuals in a health and wellbeing setting
· Ability to demonstrate competencies required to undertake the duties associated with the post
· Experience in working effectively with people from diverse social and cultural backgrounds
Desirable
· Experience of working within a clinical setting
· Experienced working with telephone or digital interventions
· Working knowledge of Microsoft Dynamics CRM
· Experience of managing risk related to duty of care and / or self-harm and suicide
This job is suitable for someone who…
· Shares our ambition to save the lives of our automotive family, with a passion and commitment to using data and insights to make a positive difference to people’s lives
· Is proactive and enjoys interacting with people.
· Has values which align with the organisations core values and is committed to upholding high standards of integrity and accountability.
· Is passionate about people and their importance in making an organisation successful.
· Has empathy with Ben’s mission, vision and values.
· Can be supportive and inclusive to all team members in Life Coaching and the wider team at Ben.
· Is professional, supportive, and inclusive to all individuals accessing support.
· Can hold appropriate professional boundaries.
· Will engage with continuous professional development and maintain professional registration or membership (when applicable), to improve knowledge, develop self-awareness and enhance professional skills.
· Seeks to enhance and continuously improve self and the services we provide.
· Is flexibility and be adaptable.
· Is conscientious and motivated to deliver to deadlines.
· Is creative and take a solution focused approach.
· Is open and honest and demonstrate integrity.
· Has a desire to help and support others.
· Is approachable.
· Is passionate about the services we deliver.
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Fundraising Officer in order to join a collaborative and purpose driven organisation in a key supporter engagement role. This will be
Working within a dynamic income generation team, you will support and inspire volunteers to deliver successful fundraising activities, helping them exceed targets while ensuring an outstanding supporter experience throughout their journey.
This role is ideal for someone who is passionate about relationship building, data driven engagement, and delivering meaningful experiences that strengthen supporter loyalty and maximise income growth.
About the Role
You will play an important part in delivering operational fundraising plans and supporting sustainable income growth through community fundraising initiatives. The role involves working independently while collaborating closely with colleagues across multiple functions.
Key responsibilities include:
- Supporting volunteers and fundraisers to achieve and exceed fundraising targets
- Delivering excellent supporter stewardship through proactive and personalised engagement
- Analysing campaign and supporter data to optimise fundraising performance and supporter journeys
- Building strong relationships with supporters and internal stakeholders
- Supporting fundraising projects and operational activity within agreed timelines
- Contributing to a positive, inclusive, and collaborative working culture
- Ensuring accurate use of databases, digital platforms, and fundraising systems
- Promoting accessible and inclusive engagement practices across all activities
We are looking for someone with:
- Experience supporting fundraising volunteers or community fundraising activities
- A track record of meeting or exceeding supporter engagement targets
- Strong analytical skills with the ability to interpret data and improve performance
- Excellent interpersonal and communication skills
- Experience working collaboratively across teams and managing relationships effectively
- Strong organisational skills with the ability to manage priorities independently
- Confidence using databases, digital tools, and fundraising platforms
- A commitment to inclusion, accessibility, and excellent supporter experience
Salary & Benefits
- Salary: £35,702 per annum inc. London Weighting
- Contract type: 12 months FTC, full time, 35 hrs a week
- Location: London, hybrid working 2 days a week in the office
- Interview dates: w/c 15th June
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Basics
- Salary: £28,000 – £34,000 depending on experience
- Reporting to: Programme Manager
- Location: Luton & Stevenage, with daily travel across the region and some home working
- Hours: Full time, 37.5 hours per week (including up to 2 evenings per week until 7pm)
We are a place-based organisation and are keen to build a team rooted in the communities we serve. We are therefore looking for someone who lives in or in commutable distance of Luton/Stevenage.
Our Application Process
The deadline for applications to this role is 5pm on Tuesday 9th June.
Interviews for our delivery team involve a first interview held via teams and a practical interview which is in person at one of our delivery sites.
About the Role
The Senior Programme Coordinator is a skilled practitioner who leads by example, delivering high-quality interventions to young people while providing day-to-day oversight of regional delivery, with support from the Programme Manager.
This role combines hands-on delivery with operational coordination, team leadership, and partnership management. You will play a key role in ensuring programmes are delivered safely, effectively, and to a consistently high standard across schools, alternative provisions, and community settings.
Alongside direct delivery, you will coordinate regional timetables and logistics, line manage and support delivery staff, and build strong relationships with schools, partners, funders, and stakeholders across the region.
This is a varied and rewarding role suited to someone who is passionate about supporting young people experiencing school exclusion or other challenging circumstances, while also leading and developing a team to achieve meaningful outcomes.
Key Responsibilities
- Deliver high-quality interventions for young people in schools, alternative provisions, and community settings
- Coordinate regional delivery timetables, staffing, and logistics to ensure smooth programme delivery
- Line manage and support regional delivery staff through coaching, mentoring, and regular supervision
- Build and maintain strong relationships with schools, partners, funders, and external stakeholders
- Lead on safeguarding, behaviour management, and wellbeing across all regional activity
- Support the planning and delivery of holiday programmes, career taster days, and regional events
- Monitor programme impact through accurate reporting, data collection, and evaluation
- Champion the Dallaglio RugbyWorks culture and values, modelling high standards across the team
About You
You will have at least three years’ experience delivering interventions for young people facing exclusion or other significant challenges, alongside experience leading or supporting teams within a youth work, sport, or education environment.
You will be confident building trusted relationships with young people and able to engage and support them using a trauma-informed and relationship-based approach.
We are looking for someone who is:
- Passionate about supporting young people to make positive life changes
- Experienced in delivering youth work and/or sports-based interventions
- Skilled at building partnerships with schools and external organisations
- Organised and proactive in coordinating delivery and solving problems
- A supportive leader who can motivate and develop others
- Committed to safeguarding, wellbeing, and high-quality practice
Essential Requirements
- At least 3 years’ experience delivering interventions for young people experiencing school exclusion or similar challenges
- Level 2 qualification in Sport Coaching (or equivalent)
- Level 2 Youth Work qualification (or equivalent)
- Experience of line management or team leadership
- Strong communication and relationship-building skills
- Full UK driving licence and access to a car
- Flexibility to travel daily across the region and work occasional evenings
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
The Basics
- Salary: £28,000 – £34,000 depending on experience
- Reporting to: Programme Manager
- Location: Merseyside & Stockport, with daily travel to delivery sites and some home working
- Hours: Full time, 37.5 hours per week (including up to 2 evenings per week until 7pm)
We are a place-based organisation and are keen to build a team rooted in the communities we serve. We are therefore looking for someone who lives in Liverpool/Merseyside.
Our Application Process
The deadline for applications to this role is 5pm on Tuesday 9th June.
Interviews for our delivery team involve a first interview held via teams and a practical interview which is in person at one of our delivery sites.
About the Role
The Senior Programme Coordinator is a skilled practitioner who leads by example, delivering high-quality interventions to young people while providing day-to-day oversight of regional delivery, with support from the Programme Manager.
This role combines hands-on delivery with operational coordination, team leadership, and partnership management. You will play a key role in ensuring programmes are delivered safely, effectively, and to a consistently high standard across schools, alternative provisions, and community settings.
Alongside direct delivery, you will coordinate regional timetables and logistics, line manage and support delivery staff, and build strong relationships with schools, partners, funders, and stakeholders across the region.
This is a varied and rewarding role suited to someone who is passionate about supporting young people experiencing school exclusion or other challenging circumstances, while also leading and developing a team to achieve meaningful outcomes.
Key Responsibilities
- Deliver high-quality interventions for young people in schools, alternative provisions, and community settings
- Coordinate regional delivery timetables, staffing, and logistics to ensure smooth programme delivery
- Line manage and support regional delivery staff through coaching, mentoring, and regular supervision
- Build and maintain strong relationships with schools, partners, funders, and external stakeholders
- Lead on safeguarding, behaviour management, and wellbeing across all regional activity
- Support the planning and delivery of holiday programmes, career taster days, and regional events
- Monitor programme impact through accurate reporting, data collection, and evaluation
- Champion the Dallaglio RugbyWorks culture and values, modelling high standards across the team
About You
You will have at least three years’ experience delivering interventions for young people facing exclusion or other significant challenges, alongside experience leading or supporting teams within a youth work, sport, or education environment.
You will be confident building trusted relationships with young people and able to engage and support them using a trauma-informed and relationship-based approach.
We are looking for someone who is:
- Passionate about supporting young people to make positive life changes
- Experienced in delivering youth work and/or sports-based interventions
- Skilled at building partnerships with schools and external organisations
- Organised and proactive in coordinating delivery and solving problems
- A supportive leader who can motivate and develop others
- Committed to safeguarding, wellbeing, and high-quality practice
Essential Requirements
- At least 3 years’ experience delivering interventions for young people experiencing school exclusion or similar challenges
- Level 2 qualification in Sport Coaching (or equivalent)
- Level 2 Youth Work qualification (or equivalent)
- Experience of line management or team leadership
- Strong communication and relationship-building skills
- Full UK driving licence and access to a car
- Flexibility to travel daily across the region and work occasional evenings
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Accessibility & Research Support Officer (Women Only)
Location: Barton Seagrave, Kettering, Northamptonshire (hybrid – in-person one day per week)
Contract: Part-time, 3 days per week (Wednesday–Friday)
Rate:
We’re looking for a highly organised and thoughtful person to provide accessibility and research support to a blind academic researcher working on projects about domestic abuse and gender-based violence.
This is not a typical support role - it’s an opportunity to play a key part in enabling important social research. You’ll help make academic work accessible by assisting with reading, interpreting, and formatting information, supporting communication and admin, and ensuring the researcher can work independently and effectively.
It’s a brilliant fit for someone who enjoys varied, meaningful work, has excellent written English, and values equality, inclusion, and attention to detail.
Key responsibilities:
Reading and interpreting academic texts, reports, and quantitative data
Sourcing and reviewing research materials
Creating and checking accessible Word, PDF, and PowerPoint documents
Supporting note-taking during meetings and workshops
Making travel arrangements and accompanying the researcher to events (occasionally)
Handling confidential and sensitive information with professionalism
We’re looking for someone who:
Has strong written communication and analytical skills (degree-level or equivalent experience)
Is confident using Microsoft Office, especially Excel and PowerPoint
Has an interest in equality, disability rights, or inclusive research
Is highly organised, detail-oriented, and reliable
Can work in Barton Seagrave one day per week (Weds, Thurs or Fri)
Desirable skills:
Experience using academic databases or journal platforms
Familiarity with data visualisation tools (Power BI, Tableau, etc.)
This is a women-only position, permitted under the Equality Act 2010, Schedule 9, Part 1, due to the sensitive nature of the work.
If you’re looking for a flexible, purposeful part-time role where your attention to detail and commitment to inclusion can make a tangible difference, we’d love to hear from you