Jobs for the Social Welfare sector
Here at the Royal British Legion, we are currently embarking on an exciting new phase within our Membership directorate. As part of our new ten year strategy, we are pleased to be seeking a Director: Armed Forces Engagement, Partnerships and Youth in a newly created, senior leadership role.
Reporting to our Executive Director: Membership, Armed Forces and Community Engagement, this role will be a key contributor to the delivery of our strategy with the key focus on identifying and developing key partnerships that advance our vision of ‘‘Bringing Society Together to Recognise, Remember and Support the Armed Forces Community’.
This role will see you lead the development and implementation of an Armed Forces Engagement strategy, coordinate the delivery of RBL’s work across schools and youth organisations and develop and deliver a Cadet Forces Engagement strategy.
You will lead a high performing team of Heads of Department within our Membership directorate. Key areas of responsibility will include:
· Armed Forces Community Engagement:
o Develop and implement a robust armed forces engagement strategy
o Externally represent RBL at key AFC events to promote the work of RBL and to develop external relationships
· Partnerships:
o Develop opportunities to work in partnership with other organisations
o Develop strategic initiatives and partnerships to enhance camaraderie within the Armed Forces Community
· Cadet Force Engagement:
o Develop and implement a Cadet Forces engagement strategy aimed at both cadets and CFAVs which seeks to raise awareness and understanding of the role of the armed forces community
o Develop further opportunities for Cadet Force involvement with the work of the RBL
· Schools:
o In Partnership with the Remembrance Team, lead the development and approval of the RBL Schools and Learning Strategy
o Design the youth offer and affiliation model
· Membership Development:
o Create an innovative programme of events, groups etc that provide more and better opportunities for the Armed Forces Community to Connect
o Working with the Director of Membership and Communities, develop a vision for Membership 2035, which refocuses membership on the AFC and drives a transformational change in the membership offer
You will be contracted to our London Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a Remote opportunity where you will be contracted to your home address with occasional travel (which will not include additional £4,452 London Supplement to salary), this can be discussed at interview.
This role requires a full UK driving licence.
Employee benefits include –
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Private Healthcare
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Here at the Royal British Legion, we are currently embarking on an exciting new phase within our Membership directorate. As part of our new ten year strategy, we are pleased to be seeking a Director: Membership and Communities in a newly created, senior leadership role.
Reporting to our Executive Director: Membership, Armed Forces and Community Engagement, this role will see you lead the development and delivery of a comprehensive Community Engagement plan which will be a key contributor to the delivery of our strategy with the key focus on identifying and developing key partnerships that advance our vision of ‘‘Bringing Society Together to Recognise, Remember and Support the Armed Forces Community’.
You will work collaboratively with key senior leadership and the membership staff team to support the current membership model to provide more and better opportunities for the armed forces community to come together, strengthen camaraderie and grow our branch level support.
You will lead a high performing team of Heads of Department within our Membership directorate. Key areas of responsibility will include:
· Community Engagement
o Working with the Heads of Scotland/Wales/NI&ROI, develop a compelling community engagement plan which seeks to build the RBLs relationship with key groups and/or partners in all parts of the UK to recognise, remember and support the armed forces community
· Membership
o Ensure a high-quality support service to counties/branches/members ensuring that they are engaged and empowered to assist in the delivery of RBL strategy
o Develop a training and development plan which enables current and future members to be great ambassadors for RBL
· Membership Development
o Working with the Director of Armed Forces, Youth and Partnerships, develop a vision for Membership 2035, which refocuses membership on the AFC and drives a transformational change in the membership offer
o Lead on the development of membership events and ensure they are strategically led and professionally facilitated to ensure alignment with strategy
o Create an AFC learning programme for members that supports members to understand and respond to the diverse and changing needs of the armed forces community at a local level
You will be contracted to our London Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a Remote opportunity where you will be contracted to your home address with occasional travel (which will not include additional £4,452 London Supplement to salary), this can be discussed at interview.
This role requires a full UK driving licence.
Employee benefits include -
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Private Healthcare
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Poppy Appeal Manager – London Poppy Day & Partnerships
Location: London Bridge, Hybrid 2 Days
Contract Type: Permanent
Hours: 35 hours per week
Salary: £33,622 to £36,863 per annum (Inclusive of London Supplement)
This is a standout opportunity to play a key role in delivering one of the UK’s most recognisable and impactful fundraising events. As Poppy Appeal Manager for London Poppy Day & Partnerships, you’ll take ownership of the planning and delivery of a large-scale, high-profile event that brings together volunteers, partners and supporters across the capital. You’ll be at the centre of it all turning plans into reality and ensuring the day runs seamlessly, while delivering a meaningful experience that drives both income and impact.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We’re looking for someone who is highly organised, detail-focused and confident managing complex projects with multiple moving parts. You’ll be comfortable overseeing logistics, suppliers, stock and stakeholder coordination, all while working to clear KPIs and timelines. Just as importantly, you’ll bring a commercial mindset using data and insight to evaluate success, identify improvements and maximise return. If you thrive in a fast-paced environment and can stay calm under pressure, this role will play to your strengths.
You’ll also be a strong relationship builder, able to engage and influence a wide range of people from internal teams and volunteers to corporate partners and suppliers. Creating a positive, well-supported experience for everyone involved will be a key part of your role, alongside developing partnerships that strengthen and grow the Poppy Appeal. This is a hands on role where no two days are the same, ideal for someone who takes ownership, enjoys problem solving and is motivated by delivering something that truly makes a difference.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. This role also requires travel to our Aylesford, Kent warehouse. This will be counted as your working day in the office that week. Please be aware a full UK driving licence is required for this role.
At the Royal British Legion, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!
Employee benefits include -
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System.
This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage).
Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system.
As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident.
Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach.
Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2).
Interested? Want to know more about the Charity? check out our Website.
Eager to know more the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Charity Administrator
We are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
About The Branch Trust
The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.
At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.
Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.
As our work continues to expand, we are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
Role Purpose
The Charity Administrator is responsible for governance support, HR operations, organisational systems, compliance, and internal processes. The role ensures the charity’s operational infrastructure runs smoothly and supports the staff and volunteer team effectively.
Working closely with the CEO and Trustees, the Charity Administrator will maintain, update and implement robust systems, oversee administrative and organisational processes, and support the charity’s ongoing growth and impact.
Key Responsibilities
Governance and Compliance
•Ensure the charity operates within appropriate governance structures and Charity Commission requirements.
•Act as the organisational lead on statutory and regulatory compliance, including GDPR and Health & Safety.
•Work with staff and Trustees to keep charity policies up to date and ensure they are implemented across the organisation.
•Support the preparation and collation of the charity’s Annual Impact Report.
•Liaise with the Charity Commission where required.
Organisational Operations
•Oversee the internal operations and administration of IT, HR, and legal processes.
•Support the daily running of the charity, including systems, processes, and management of organisational infrastructure, working alongside the Operations Manager.
•Work alongside the Finance Manager to approve payments and expenses.
•Help establish and maintain operational processes that enable the charity to grow sustainably.
HR and Team Support
•Support recruitment, onboarding, development, and retention of staff and volunteers.
•Maintain accurate personnel records for staff and Trustees.
•Contribute to the wellbeing and effectiveness of the team through strong organisational support, including Staff and Volunteer Handbooks.
•Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.
Data and Systems Management
•Oversee the charity’s IT contracts and liaise with the system providers regarding improvements or issues.
•Support staff in maintaining accurate data input and conduct regular data checks.
•Produce data reports as required and manage any data breaches appropriately.
•Ensure data is managed in line with GDPR and organisational policies.
•Support procurement, implementation, training and effective use of the charity’s CRM system.
Communications and Website (optional, for discussion)
•Help implement the charity’s communications strategy across the website, social media, and newsletters.
•Oversee and update website content in collaboration with external providers and the communications team.
•Assist in producing newsletters, leaflets, signage, and other communication materials.
Person Specification
Essential Skills and Experience
•Strong organisational and administrative skills with excellent attention to detail.
•Ability to work independently while collaborating effectively with a team.
•Experience supporting organisational operations, governance, or administration.
•Good understanding of data management and confidentiality.
•Strong communication and relationship-building skills.
•Ability to manage multiple tasks and priorities.
Desirable Experience
•Experience working within a charity or non-profit organisation.
•Familiarity with Charity Commission requirements and governance practices.
•Experience with CRM or data management systems.
•Experience supporting HR or operational processes.
Personal Qualities
•Highly trustworthy and reliable.
•Proactive and solution focused.
•Committed to supporting the mission and values of The Branch Trust.
•Comfortable working in a faith-based organisational environment.
Additional Information
•Reports directly to the CEO under the governance of the Board of Trustees.
•This job description outlines the main duties of the role but is not exhaustive.
•The appointment is subject to an Enhanced DBS check.
•Genuine Occupational Requirement (GOR): practising Christian. The post holder will participate in and occasionally lead short acts of worship within team meetings and uphold the Christian ethos of the organisation.
•Training and development opportunities will be provided.
Please complete the job application and send with a CV and covering letter to the CEO, Emma Kennedy
The client requests no contact from agencies or media sales.
We are seeking a Outreach Manager who is excited by the opportunity to join a passionate team committed to listening well, collaborating widely, and building innovative, community-centred responses that make a lasting difference. This role will help shape and strengthen the systems, processes, and partnerships that enable our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
About The Branch Trust
The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.
At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.
Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.
Role Overview
The Outreach Manager will work closely with the CEO to lead and coordinate the charity’s frontline outreach work, particularly focusing on mental health support and domestic abuse response.
A key aspect of the role will also involve working closely with the Nurture Lead, who oversees the Nurture Team, to ensure strong collaboration, shared learning, and joined-up support for individuals and families engaging with The Branch Trust.
A large part of this role will be concentrating on building the collaborative work of The Branch, both building relationships with other services and networks and advocating for the work of The Branch.This role ensures consistency, quality, and impact across outreach activities while developing the organisation’s capacity to grow.
Key Responsibilities
Leadership and Organisational Development
•Build a trusted and effective working relationship with the CEO to collaboratively work on the outward focus of the charity and interaction with other voluntary and statutory organisations
•Work closely with the Nurture Lead to align outreach and nurture services.
•Translate strategy into practical plans and help the charity grow sustainably.
•Foster a positive, healthy, and safe organisational culture that safeguards both staff and clients.
Outreach Delivery and Coordination
•Lead and coordinate frontline outreach work, particularly mental health and domestic abuse support.
•Oversee Connect Cafe Help Desk Volunteers and shape services in partnership with support agencies.
•Ensure consistent standards, quality, and effectiveness across outreach activities.
•Develop and implement outreach strategies to support individuals and families experiencing hardship.
•Monitor and evaluate outreach initiatives to ensure they meet the charity’s goals.
Partnerships and Advocacy
•Build strong relationships with statutory and voluntary sector partners.
•Act as an advocate for the charity at events and in networks.
•Strengthen referral pathways with local authorities, schools, health professionals, and community organisations.
Team Management and Support
•Provide supervision, support, and training to outreach staff, volunteers, and interns.
•Motivate and support the team to deliver high-quality services.
•Ensure accountability, wellbeing, and ongoing development within the outreach team.
•Train as a Designated Safeguarding Lead
•Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.
Operations, Monitoring and Compliance
•Work with the CEO and Nurture Lead to review and develop systems for measuring and reporting impact.
•Ensure safeguarding and data protection (GDPR) standards are maintained.
•Support responsible management of budgets and resources.
Communications and Representation (optional, for discussion)
•Implement communication strategies via social media, newsletters, and website.
•Represent the charity at local, district, and county-wide meetings.
•Report progress and updates to the Board of Trustees as required.
Person Specification
Essential Experience
•Experience managing or supervising teams.
•Experience or strong interest in the charity/community sector.
•Demonstrable internal and external communication skills.
•Commitment to delivering organisational objectives effectively.
Desirable Experience
•Knowledge of statutory and voluntary sectors in Oxfordshire.
•Understanding of safeguarding, health & safety, and regulatory matters.
•Experience working collaboratively with external agencies.
Key Skills
•Strong interpersonal and leadership skills.
•Sound decision-making and problem-solving abilities.
•Ability to manage multiple priorities and projects.
•Experience measuring and reporting financial and impact data.
•Strong organisational and time management skills.
•Ability to inspire and motivate others.
•Confidence working with people from diverse backgrounds.
Qualifications
•Essential: Degree or equivalent relevant education.
•Desirable: Vocational qualifications; clean full driving licence.
Personal Attributes
•Motivated by strong Christian faith.
•Compassionate towards vulnerable individuals and families.
•Positive, organised, and proactive.
•Creative, flexible, and adaptable.
•Collaborative and enthusiastic, committed to professional development.
Additional Information
•Reports directly to the CEO under the governance of the Board of Trustees.
•Some work may take place in local schools, including St Mary’s Primary School and Chipping Norton Secondary School, following relevant policies.
•Subject to Enhanced DBS check.
•Genuine Occupational Requirement (GOR): practising Christian. Post holder will participate in and occasionally lead short acts of worship within team meetings.
•Training and development opportunities provided.
Please complete the application form and send with your CV and a covering letter to our CEO, Emma Kennedy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. This is an exciting opportunity to become a Key Worker within our high performing psychosocial drug and alcohol service in HMP Birmingham.
We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate team work closely with people who use our services to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.
You will be based in our psychosocial team working with adult males (over 18 years old). You will be responsible for delivering a range of elements of our substance use work including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support as well as other associated duties. You need to be committed to supporting people who use our services to make positive changes to prepare them for release into the community, and you will arrange continuity of care. You will work in collaboration with the clinical team and integrated working is a key element of this role. You will work within the prison setting and contribute towards the wider prison drug strategy.
Having experience of supporting people with complex health needs including substance use, you will bring knowledge and commitment to deliver drug and alcohol treatment. You will have a non-judgemental attitude and a desire to support the lives of people who use our services to be healthier and safer by delivering a high-quality service.
Experience of working with drug and alcohol use is essential. You will be a competent communicator, with the ability to work independently and be comfortable and enthusiastic, both with the highlighted client group and working in partnership with other service providers. Previous experience or knowledge of working with individuals on opiate replacement treatment, and/or involved in the criminal justice system will be advantageous.
All posts are subject to an enhanced DBS Disclosure.
For more details and to apply, please visit our website.
Closing date: 19th April 2026.
Age UK is looking for a Digital Content Executive to support the delivery of engaging content and communication across We Are Undefeatable' s digital campaign channels on behalf of the Richmond Group.
The successful post holder will work closely with the marketing team to develop our website and app, from optimising & updating content to supporting on development sprints with external agencies and use technical knowledge to ensure that We Are Undefeatable's digital platforms are up to date, user-friendly, and aligned with the campaign's brand and objectives.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of two days per week. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK Internal Grade 7L.
Please note, this role is being offered as a Fixed Term Contract ending 31st March 2028.
Last day for applications - Monday 6th April 2026
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test= T, Presentation = P
Experience
* Experience managing website content using a CMS (desired Umbraco or similar) (A, I)
* Confident in using analytics tools to report on performance. (e.g. Google analytics) (A,I)
* Strong copywriting, editing, and proofreading skills with an ability to adapt tone and message for difference audiences. (A,I)
Skills and Knowledge
* Strong people skills, and the ability to work collaboratively with colleagues from across a large organisation. (A,I)
* Analytical and reporting skills. (A,I)
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Understanding of UAT processes for website and app products (A, I)
* Experience of working with charities.(A)
Skills and Knowledge
* Knowledge of digital marketing channels. (A,I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please click here
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Outreach Worker to play a pivotal role in our Complex Needs Service in Notting Hill.
Sounds great, what will I be doing?
This role provides person-centred support to service users, focusing on increasing independence, maintaining accommodation, and improving quality of life.
Responsibilities include creating and reviewing SMART support plans, delivering home or community-based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. The role also involves working with external agencies, developing interventions for hard-to-engage users, and promoting ongoing engagement with support networks.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring experience supporting individuals with mental ill health and complex needs, particularly within community or outreach settings. You will be confident enabling service users to achieve their goals and aspirations through person-centred support planning and a recovery-focused approach. You will have strong knowledge of mental health conditions, including signs, symptoms, and treatments, with the ability to recognise deterioration and take appropriate action. You will understand health and safety in a community setting, as well as equality and diversity, ensuring service users' rights, dignity, and choice are always promoted. A good working knowledge of welfare benefits is essential, alongside a clear understanding of safeguarding and the ability to respond appropriately.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.
Sounds great, what will I be doing?
The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community. From the outset of an individual's tenancy the focus of the support is on preparing them for their
journey of recovery and independence over an agreed period.
Our support service is provided 24 hours a day 365 days per year with tailored flexible support delivered in accordance with need.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring a strong understanding of recovery principles and approaches, alongside experience supporting individuals with mental health and/or dual diagnosis needs. You will be confident working both independently and as part of a team, including supporting the induction of peer staff and volunteers, and collaborating with statutory services such as the NHS. You will have knowledge of mental health conditions, crisis management, and relevant legislation including Care Programme Approach (CPA) processes, with the ability to support individuals with dignity and respect. You will also demonstrate awareness of health and safety, strong IT, literacy and numeracy skills, and the ability to produce clear written communication. A solid understanding of safeguarding is essential, along with the flexibility to work shifts, including evenings, weekends, and bank holidays, to meet 24-hour service needs.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



1. Role Purpose
A key element of Trussell’s high value income is from individual donors and Trusts, who support our work and mission. The Philanthropy Officer is accountable for managing a caseload of trusts and major donors who are giving up to £10k annually, stewarding them effectively to help secure income to fund Trussell’s work.
The Philanthropy Officer is responsible for developing appropriate engagement and stewardship journeys for this group of donors, with the aim of retaining and increasing financial support for Trussell.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work.
2. Key Responsibilities
1. Steward a caseload of major donors and trusts
Manage a caseload of c.150 major donors and c.600 trusts (c. £5k-£10k per annum giving levels). Effectively steward a cohort of donors and Trusts who support Trussell’s work and mission to ensure that Donors and Trusts are updated, understand the impact of their support, loyalty is strengthened and income secured.
2. Deliver high‑quality stewardship communications
Produce personalised thank‑yous, updates, impact reports, and tailored asks, and developing some one-to-one relationships to ensure donors and Trusts receive timely, meaningful engagement that demonstrates the impact of their support and inspires them to continue giving.
3. Develop and submit funding applications
Prepare and submit bespoke applications to trusts when required, in order to secure additional income through compelling funding applications. Opportunities to secure income and cultivate relationships are maximised.
4. Maintain accurate supporter records
Maintain accurate records on our database; facilitating accurate data management and effective stewardship. Delivering analysis, forecasting and segmentation for mailings, to enable compliant, insight‑led fundraising activity.
5. Design and manage supporter journeys
Context: Work collaboratively across the team to design and manage supporter journeys for Major Donor and Trusts which enhance the consistency and quality of engagements, building stronger donor experience and improved engagement.
6. Provide administrative and team support
Context: Support the team with administrative tasks, when required to ensure smooth operations and timely delivery of team projects and tasks, supporting efficient team delivery and coordination.
3. Person Specification
Core Knowledge:
- Understanding of major donor and/or trust fundraising principles.
- Knowledge of GDPR and fundraising‑related data protection.
- Knowledge of CRM systems and data management.
Essential Skills:
- Excellent written communication.
- Strong verbal communication.
- Ability to manage multiple projects and meet conflicting deadlines.
- Ability to distil complex information into compelling and succinct communication.
- Accurate data handling.
- Collaborative and proactive approach.
Key Experience:
- Experience in high‑value fundraising or transferable experience.
- Experience using CRM databases.
- Demonstrable relationship‑building experience.
4. Stakeholders
Internal: Line Manager, Philanthropy Manager (Trusts), Supporter Care, Comms & Marketing, High Value Team.
External: Major Donors, Trusts, Donor Research Consultant, Suppliers.
The client requests no contact from agencies or media sales.
Job Title: Duty Worker
Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Fixed Term (until March 2027)
Hours: 37.5 hours per week
We are recruiting for a Duty Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.
The central duty team (3 duty workers) will work closely with Refuge’s 6 floating support workers and floating support manager, and each service in the partnership has dedicated management to provide support and oversight for staff, and lead on safeguarding and project management.
We are looking for somone who has proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. The post-holder will also have excellent casework skills, good written and verbal communication skills, clear professional boundaries, and be a proactive team player.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am on 24 April 2026
Interview Date: 5 May 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference to families every day
Are you passionate about supporting families and giving children the best start in life?
We’re looking for a Family Support and Activities Coordinator to join our friendly and committed team. This is a varied, hands-on role where no two days are the same. You’ll work directly with families in their homes and communities, coordinate volunteers, and plan engaging activities for young children and parents.
About the role
You’ll support families with young children who may be facing challenges such as isolation, low confidence, or complex needs. At the same time, you’ll design and deliver fun, development-focused activities and groups that help children thrive and parents feel more confident.
A key part of this role is delivering sessions during school holidays, when families often need additional support. Your work will help ensure continuity of care and reduce isolation during these times.
You’ll also:
- Assess family needs and provide tailored support
- Match and support volunteers working with families
- Plan and deliver stay-and-play sessions, workshops, and activities
- Build strong relationships with local partners, schools, and services
- Promote our work in the community and support outreach efforts
Around 70% of your time will be spent out in the community, including home visits and delivering groups.
About you
We’re looking for someone who is:
- Experienced in working with children and families (e.g. schools, nurseries, family services or similar)
- Confident delivering group activities or workshops
- Warm, approachable, and able to build trust with a wide range of people
- Organised and able to manage a varied workload independently
- A strong communicator with good written and IT skills
Why join us?
At Home-Start, you’ll be part of a supportive team making a genuine difference in families’ lives. We offer:
- A meaningful and rewarding role in the community
- Ongoing training and development opportunities
- A flexible, supportive working environment
- The chance to shape activities and support that truly meet families’ needs
Apply now
If you’re passionate about supporting families and want a role where you can see the impact of your work every day, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Clarion Housing, in collaboration with the Amy Winehouse Foundation, is excited to offer a unique opportunity for a passionate and dedicated Recovery Support Officer to join our dynamic team and help shape the future of an inspiring project based in South East London.
We provide Supported Housing for young women in recovery from drugs, alcohol, and other addictive behaviours. This vital service, operating 7 days a week with overnight concierge support, offers a safe, supportive environment that bridges the gap between residential rehabilitation and independent living.
We’re looking for individuals who are:
-
Passionate about empowering women on their recovery journey
-
Experienced in supporting people affected by addiction
-
Knowledgeable about recovery models such as 12 Step Programs or SMART Recovery
-
Skilled in support planning, risk assessment, and delivering personalised, recovery-based support
We particularly welcome applicants with lived experience of addiction. In these cases, we ask for a minimum of two years in stable recovery.
If you're motivated, compassionate, and ready to make a meaningful difference, we’d love to hear from you.
Why Join Us?
-
A supportive and inclusive working environment focused on staff wellbeing
-
Ongoing training and development opportunities to grow your skills and advance your career
-
A chance to be part of a transformative, purpose-led project making a real impact in the community
-
The opportunity to work alongside the Amy Winehouse Foundation, a respected organisation making a real difference in the lives of young people in recovery
As you can imagine, the full job description includes lots more detail. Please check it out before applying – Recovery Support Worker.
Closing Date: Wednesday 8th April 2026 at midnight
Interviews will take place on Wednesday 22nd and Thursday 23rd April 2026.
At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.
Applicants must have the ability to travel between Amy’s Place, Hoxton and Corsica Street, Islington.
This post is subject to Enhanced Adult and Child Criminal Record Check Clearance.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
This vacancy may close early without notice.
At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive North Somerset team.
You’ll support people living with dementia and their carers in your local area, offering guidance, reassurance, and practical help. Your role will include home visits, phone support, liaising with professionals, managing your own caseload, and helping with new referrals.
You’ll be part of a caring team, with opportunities to share ideas, reflect, and grow your knowledge of dementia.
Location: Community based in the North Somerset area
Contract: Fixed-term, 21 hours per week
What you will be doing
- Building trusted relationships with people living with dementia and their carers across the East Riding
- Offering personalised information, advice and emotional support
- Visiting people at home, supporting by telephone and linking in with GP surgeries
- Taking part in the triage rota to ensure new referrals are handled with care
- Keeping accurate, respectful records on our systems and managing your own caseload
About you
You understand that dementia affects people in many different ways, not just the person living with the condition but also the people who care about them. You approach your work with patience, kindness and a genuine interest in what people are going through.
In this role you will bring:
- An understanding that dementia affects people in different ways, including the person living with the condition and the people who support them
- A kind, patient and inclusive approach, treating people from all backgrounds, cultures and communities with respect
- The ability to listen carefully and communicate clearly, especially during sensitive or emotional conversations
- Respect for confidentiality and the ability to handle personal information carefully and responsibly
- Good organisation and teamwork skills, with the confidence to ask for support and contribute to a supportive team environment
Above all, you bring warmth, empathy and a genuine desire to help people feel supported during what can be a very difficult time in their lives.
Interviews taking place on 20th April in person at the Hive Business Centre Weston-Super-Mare
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.