Jobs

The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.

IN A NUTSHELL:

This is a pivotal role at the intersection of finance and operations, helping to ensure the smooth and effective running of key organisational functions. The Finance and Operations Lead will play an integral role in overseeing the charity’s financial operations, supporting grant reporting and wider business development initiatives, and driving operational efficiency across the organisation.

WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK?

Collaborating closely with the senior and wider teams, the Finance and Operations Lead will play a key role in financial management, and operational effectiveness, contributing directly to the success of our initiatives.

WE’RE LOOKING FOR SOMEONE WHO CAN:

• Be the main point of contact for all finance and operational queries

• Manage the organisation’s core financial operations, including monthly Management Accounts, project finances, VAT returns and financial reporting, while working closely with external bookkeepers to ensure effective financial management and compliance, while working closely with the COO on financial oversight and planning

• Coordinate and manage the annual budgeting, Mid Year Forecasting and audit processes, preparing financial information, liaising with budget holders and external accountants, and ensuring timelines, reporting requirements and supporting documentation are delivered accurately and on time, while working closely with the COO on final review and strategic adjustments

• Support the Head of People and Development with the delivery and implementation of the internal People Strategy (specifically focusing on refining recruitment, onboarding and offboarding processes, as well as providing support with grant reporting and budgeting requirements for funders)

• Manage day-to-day operations across the organisation, including onboarding new staff, supporting HR processes, coordinating office management and equipment setup, liaising with IT support providers, arranging organisation-wide cyber security training, and ensuring the smooth running of operational processes while identifying areas for improvement

• Collaborate with the Chief Operating Officer and the Head of Development and People to align financial and development goals

• Identify ways to enhance operational processes to support the growth of the organisation.

• Support the Engine Room team to establish effective organisational systems, routines and operational processes that support collaborative, person-centred and efficient ways of working across the organisation.

• Work closely with the Senior Team to provide financial insights, support strategic decision-making, and contribute to governance processes, including coordinating board paper inputs and monitoring organisational KPIs

RELEVANT EXPERIENCE AND BEHAVIOURS:

Criteria:

• Proven experience in finance and operations in a charity/ Third sector (Essential)

• Experience in fundraising/development initiatives (Desirable)

• Is committed to the vision and mission of CHI (Essential)

• Excellent communications skills, both written and verbal  with the ability to convey complex financial information to diverse audiences (Essential)

• Strong attention to detail, good organisational skills and an ability to work accurately, calmly and effectively (Essential)

• Good Excel skills with ability to create and manipulate pivot tables and use functions such as VLOOKUP and SUMIF. (Essential)

• Able to take a collaborative and proactive approach to operations, with a focus on continuous improvement. (Essential)

• Familiarity with financial regulations and a commitment to maintaining compliance. (Essential)

• A team player able to adapt to changes in workload and priorities (Essential)

• AAT qualification or equivalent (Desirable)

TERMS OF APPOINTMENT:

• Both full and part-time considered.

• Salary: £35,000 to £45,000 (pro rata if part-time), depending on experience.

• Location: London (hybrid working model, with at least one day per week in the office)

WORKING AT CHI:

As part of the team, you’ll have access to a range of benefits, including:

• Interest-free loans for travel, cycle to work, and tenancy deposits

• Pension scheme with 8.5% employer contribution

• 30 days’ annual leave, rising to 33 with service

• Enhanced family leave and pay

• Employee assistance programme

• Flexible working

• Generous learning and development budget

• Quarterly team away days

TO APPLY

We use Applied for all our internal recruitment - an independent online recruitment platform that reduces bias, improves quality of hire and increases diversity. 

The closing date for this role is Monday 15 June 2026.

First round of Interviews to take place during the w/c 22 June 2026. This will include a short written exercise (that needs to be completed ahead of the interview). All details will be provided in due course.

Job Title: Test and Quality Assurance (QA) Engineer - Web Applications

About You:
You would be working within the Cadet Digital Services framework, ensuring the UK’s Cadet Forces MIS and associated web apps are maintained to an exceptional standard. We are looking for a dedicated and detail-oriented Test and Quality Assurance (QA) Engineer to join our Agile Delivery team. If you are passionate about ensuring the highest quality implementation and delivery of web applications and have a proven track record in both manual and automated testing, we’d love to hear from you!

Key Responsibilities:

• Conduct comprehensive manual testing of web applications to ensure functionality, usability, and performance.
• Develop, implement, and maintain automated test scripts using tools such as Playwright, Cypress or Selenium Web Driver.
• Collaborate closely with the development and project teams throughout the Software Development Life Cycle (SDLC), ensuring Agile and SCRUM methodologies are followed.
• Utilise test management and bug tracking tools such as Azure DevOps or JIRA to document test cases, track defects, and manage testing processes.
• Work closely with developers to ensure the seamless integration and architecture of web applications using technologies like HTML5, CSS, and JavaScript.
• Analyse test results, identify problems, and work with developers to seek solutions to ensure optimal performance and user experience.
• Leverage knowledge of Oracle Application Express (APEX) in testing and troubleshooting web applications.
• Work in an Agile environment with a key role in all ceremonies.

Required Skills and Qualifications:

• Proven experience in manual testing of web applications.
• Strong practical knowledge of MS365 applications.
• Strong background in creating and running automated testing scripts (experience with Cypress or similar is highly preferred).
• Solid understanding of SDLC, Agile, and SCRUM methodologies.
• Experience with test management and bug tracking tools (e.g., Azure DevOps or JIRA).
• Knowledge of core web technologies such as HTML5, CSS, JavaScript, and web application architecture.
• Excellent analytical, problem-solving, and communication skills.
• Familiarity with Oracle Application Express (APEX) is a plus.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 21st June 2026 by 2359.

Interviews will be held ishortly after.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?

Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative and responsive support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.Local knowledge of Bromley and Greenwich areas would be an advantage.

You will be delivering practical and emotional support to enhance the lived experiences of children and families through one-to-one support and group work programmes.  The post requires working with families in person and online remote working.  The office base is in Community House, Bromley.

Please refer to the job description and person specification for further details.

This role is being advertised as a Receptionist however the successful applicant will be employed as a Client Care Coordinator.

⌚ Hours: 37.5 hours per week (with the occasional Saturday)

We are looking for a compassionate and professional Client Care Coordinator to join our supportive team. This is a rewarding customer-facing role where you will support clients both in person and over the phone, providing reassurance, clear information, and a calm, empathetic approach during what can often be sensitive or challenging situations. We are seeking someone who is confident working with the general public and passionate about delivering exceptional care and support.

What we’re looking for:

• Previous customer-facing experience, ideally working directly with the general public
• Strong communication skills with the ability to remain calm, empathetic, and professional in difficult or emotional situations
• A caring, approachable nature and a genuine desire to support others

Full training and ongoing support will be provided, along with great transport links, on-site parking, and only one Saturday shift every two months.

Interviews for successful candidates will take place on Friday, 29th May.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

About us

The Sir Martin Gilbert Learning Centre is an educational charity whose mission is to educate young people about who Jews are and the contributions they have made to society. Our free workshops are integrated with the National Curriculum and rooted in academic research. Since launching in January 2024, we've reached over 5,800 students and built partnerships with schools across England, Scotland and Wales.

We're now entering an ambitious phase of growth, developing deeper relationships with select Focus Schools and building towards a national reach of 25,000 students per year.

The role

This is far more than a management job. As our first School Partnerships Manager, you'll lead our outreach to schools and play a central role in shaping how the Centre develops and grows. Working closely with the Director, you'll drive the number of schools accessing our programmes, deepen relationships with existing partners, and help design our Focus School programme from the ground up.

You'll spend your time:

• Building and stewarding relationships with teachers, heads of department, and senior school leaders
• Proactively identifying and contacting prospective partner schools through outreach, networking and events
• Managing the full partnership lifecycle, from first contact through booking, delivery and follow-up
• Shaping our Focus School programme and contributing ideas for curriculum development
• Representing the Centre at conferences and educational events

This job is for you if…

• You have experience working directly in or with schools, and understand what motivates teachers and senior leaders
• You've worked in relationship management, outreach, partnership development, sales or business development
• You're a confident, persuasive communicator - comfortable on outreach calls, in writing, and presenting in person
• You're self-motivated, well organised, and thrive in a small, ambitious team
• You're genuinely committed to our mission and excited to help shape a young charity at a pivotal moment
• You're committed to safeguarding and the welfare of children and young people

We welcome applications from candidates of all backgrounds and are committed to equity, diversity and inclusion in everything we do.

Lord’s Taverners

The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.

We are now seeking an organised and proactive Events Executive to join our Fundraising & Communications directorate. You will play a collaborative role in supporting an expansive events calendar, working in an energetic environment, and helping us deliver excellent supporter journeys and experiences.

The Role

The Events Executive supports the planning, delivery and administration of events across the organisation, ensuring high‑quality experiences for supporters, volunteers and stakeholders.

This role has a particular focus on volunteer‑led regional events and committee support, while also providing flexible support to the Engagement Events team during peak periods.

About You

You will be an organised, proactive and people‑focused individual who enjoys supporting events, working with volunteers and delivering great experiences. You’ll bring strong communication skills, confidence managing logistics and information, and a positive, can‑do approach to working as part of a busy team.

You will bring:

• Excellent organisational skills, with strong planning, attention to detail and a process‑driven approach.
• Confidence engaging with supporters, volunteers and stakeholders to build positive relationships.
• Strong written and verbal communication skills.
• A flexible, agile mindset; able to think on your feet and work collaboratively as part of a team.
• Willingness and ability to travel as required.
• A proactive, fundraising‑focused mindset.

At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact, inclusion and opportunity for young people. 

Above all, you will be motivated by our mission and aligned with our values: We Include, We Inspire, We Empower. 

Safeguarding 

Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. 

This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need to disclose youth cautions or any protected convictions or cautions. 

As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates. 

Benefits 

• 25 days annual leave + Bank Holidays 
• Five additional days between Christmas and New Year 
• 6% pension contribution 
• Group income protection 
• Critical illness cover 
• Life assurance 
• Health Cash Plan 
• Enhanced maternity and paternity pay 
• Employee Assistance Programme 
• Two volunteering days 
• Birthday day off 
• Flexible working 
• Wellbeing plan 

​ 

Key Dates

Applications open: Wednesday 3 June
Application deadline: Wednesday 17 June

Please note we may close the vacancy early if we receive exceptional applications. Should this occur, all applicants will be notified.

Interviews scheduled: 22–24 June

Interview Process

Interviews will take place in person at our HQ and will last 90 minutes in total. The session will include:

· A 30‑minute task, provided on the day

· A 60‑minute interview, comprising 45 minutes of questions and 15 minutes for your questions

Interview questions will be shared with shortlisted candidates in advance to support preparation.

Accessibility

We want every candidate to feel comfortable and able to perform at their best. If you require any adjustments or support to take part in the interview process, please let us know and we will be happy to accommodate.

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth.

This is a new role in our staff team that has been created to support our Executive Team during an exciting transition period where the organisation is growing and developing new services to help older people.

This role will suit an experienced, efficient and conscientious administrative professional who wants to work with a small team who are passionate about making a difference to the lives of older people. 

Peer Support Officer

Hours: Full-time 34.5 hours per week over 5 days

Location: Hybrid working (a minimum of 40% working in the office in Leeds)

Salary: £30,812.94 - £34,011.72

Contract: Fixed Term for 12 months (with possibility of extension)

DBS: An enhanced check will be required

About Us

At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. 

​​As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.

​We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.

​If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!

​​

About the Role

Join our Peer Support team and help bring people together through shared lived experience, connection, and understanding. We are dedicated to providing supportive, high-quality, and person-centred services that empower people to live well with epilepsy.

​Through our 1:1 peer support service, Talk and Support groups and online events, we create safe and welcoming spaces where people living with epilepsy can connect, share experiences, and access meaningful support.

​If you are passionate about making a positive impact, enjoy supporting others, and can build meaningful connections in a remote environment while communicating with empathy and professionalism, we’d love to hear from you. We have an exciting opportunity for you to join our team as a Peer Support Officer.

​At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy

Your Role

As a Peer Support Officer, you will play a key role within our Services team, helping to deliver compassionate, high-quality peer support for people living with epilepsy across the UK.

​In this varied and rewarding role, you will:​

• Empower volunteers – providing remote support and supervision to a dedicated team of volunteers and Independent Group Leaders, ensuring they feel confident, valued, and equipped in their roles.
• Facilitate support sessions – Support the delivery of virtual groups and online events. Creating safe, welcoming, and nurturing environments where people can share experiences and engage in meaningful discussions.
• Support growth and development – contribute to the development of our peer support services and help expand the reach and impact of our services.
• Deliver meaningful support – work directly with service users to ensure everyone accessing our services feels heard, connected, and supported throughout their journey with epilepsy.

​This is an exciting opportunity for someone who is passionate about community support, volunteer engagement, and making a positive difference in people’s lives.

​

What You Bring

This is an exciting opportunity for an enthusiastic individual to be involved at the heart of service delivery. We are looking for someone who is:

• A proactive problem solver with strong organisational and decision-making skills
• Passionate about supporting and working collaboratively with volunteers
• An excellent communicator with strong interpersonal skills
• A flexible and supportive team player, willing to work regular evenings as part of the role
• Able to demonstrate genuine care for others and a strong commitment to delivering high-quality support services

​​We are looking for someone who has:

• Experience of working with and supporting volunteers , ideally in a remote setting
• The ability to facilitate online peer support groups and events confidently and effectively
• Excellent interpersonal skills, with the ability to engage and work positively with people from a wide range of backgrounds
• The ability to adapt, prioritise, and thrive in a busy working environment
• A professional and reliable approach to work, demonstrating honesty, conscientiousness, and self-motivation
• A hardworking, caring, and driven attitude, with a genuine commitment to supporting others

Interested?

If you are interested in what you have read so far, you can submit your application via our online portal. Click apply and you will be redirected there.

​​

Being an Inclusive Organisation

We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.

We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.

Despite this, we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under-represented.

We are also proud to be a Disability Confident Leader. This means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments, please let us know.

Closing Date: Monday 22nd June 2026 @ 9am

Informal Chat: Week commencing 29th June 2026

Interviews: 6th & 7th July 2026

Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30 minute online chat with a member of our team before inviting shortlisted candidates to formal interview.

The recruitment process will include a panel interview and a presentation task.

Contract Type: Fixed Term 

Location: Any of our King's Trust offices - Flexible working with a minimum of 2 days in the office. 

Interviews: w/c 22nd of June

Step into a role where your storytelling can change lives. As our Senior Media Relations Manager, you’ll lead high-impact national media campaigns, shape compelling narratives, and elevate the voice of a charity committed to ending youth unemployment. From headline-grabbing partnerships to powerful real-life stories, you’ll bring our mission to life! You’ll be reaching new audiences, inspiring support, and helping more young people unlock their potential.

You’ll be at the heart of a fast-paced communications function, building strong relationships with journalists, stakeholders and ambassadors, spotting opportunities in the news agenda, and guiding sensitive media responses with sound judgement. Alongside leading major projects, you’ll mentor a talented team, champion collaboration across the organisation, and ensure every story is told with integrity, impact and a safeguarding-first approach.

We’re looking for a confident, strategic media professional with exceptional writing skills, sharp instincts, and a passion for purpose-led communications. If you thrive under pressure, influence at senior levels, and are driven to make a tangible difference for young people, this is your opportunity to make your mark in a role that truly matters.

Join us and play a key role in helping young people build the confidence and skills they need to succeed. Apply now to be part of something that makes a real difference.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Senior Media Relations Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Senior Media Relations Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

PA to the Director of Professional Standards
£35,791 - £39,651 pa, plus excellent benefits
Aldgate, London (including flexible working)

We are looking for an exceptional Personal Assistant to provide high-level support to the Director of Professional Standards within a large, diverse and fast-paced department at the Royal College of Psychiatrists.

This is an exciting opportunity for a proactive, highly organised and dynamic individual who thrives on variety and enjoys working at the centre of a busy professional environment. The successful candidate will be a confident self-starter with excellent customer service and communication skills, able to build strong working relationships across a wide range of stakeholders.

You will manage competing priorities, coordinate complex schedules and provide seamless administrative support, while helping the department operate efficiently and effectively. You will also play a key role in supporting colleagues across a broad portfolio of professional standards work.

This role would suit someone who enjoys being at the heart of a busy team and takes pride in delivering high-quality support in a professional and purpose-driven organisation.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. 

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work-life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 20,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and was named Charity of the Year in the European Diversity Awards.

Closing date: 18 June 2026.
Interviews: 2 July 2026.

Chief Operating Officer (COO)

Organisation: Happy Days
Reporting to: Chief Executive Officer (CEO)
Location: Calderdale

Role Purpose

The Chief Operating Officer (COO) provides strategic and operational leadership across all frontline services, accommodation provision, organisational infrastructure, and compliance functions within the charity.

The COO is responsible for ensuring safe, trauma-informed, financially sustainable, and outcomes-focused delivery for individuals experiencing homelessness, poverty, health exclusion, addiction, and crisis.

The role leads operations across the charity’s accommodation portfolio, including winter shelter provision, general needs accommodation, supported accommodation, and intensively supported housing. The COO also oversees the operational platform of the charity’s support programmes, including a community café, community supermarket, crisis drop-in provision, and integrated health clinics.

Working collaboratively with the CEO, Board, statutory agencies, housing provider partners, and wider stakeholders, the COO plays a key leadership role in shaping organisational strategy, strengthening operational systems, embedding trauma-informed practice, and developing innovative models of support that improve long-term outcomes for individuals experiencing multiple disadvantage.

The COO provides executive oversight of, operational risk, health and safety, HR, operational systems, and service compliance, ensuring the organisation maintains robust standards of governance, accountability, and person-centred care across all services.

Key Responsibilities

Strategic & Operational Leadership

• Provide executive operational leadership across services and organisational functions
• Lead the delivery, development, and continuous operational improvement of:
  • Supported and temporary accommodation services (68+ properties)
  • Crisis and drop-in provision
  • Food programme and social supermarket
  • Winter shelter provision
• Translate organisational strategy into effective operational delivery plans
• Drive organisational improvement, innovation, and sustainable service growth
• Lead operational responses to emerging community need, organisational risk, and system pressures
• Support strategic planning, organisational development, and long-term sustainability
• Lead operational capital development initiatives across the organisation

Housing, Property & Supported Accommodation Executive Oversight of:

• Operational management, legal compliance, health and safety, quality assurance across all accommodation services
• Lead strategic partnerships with housing providers
• Manage delegated housing arrangements and supported housing pathways
• Maximise occupancy, sustainment, and positive move-on outcomes
• Oversee property-related risk management, maintenance coordination, and accommodation standards
• Lead the transformation and redevelopment of The Gathering Place, including partnership working with architects, infrastructure planning, and service design
• Oversee operational development planning for the Bramwell Booth building to support future service delivery and organisational growth

Safeguarding Operational Platform

• Lead organisational safeguarding strategy and systems
• Ensure SOP’s are in place to enable staff to respond effectively to complex needs including:
  • addiction
  • mental ill-health and physical health needs
  • dual diagnosis
  • homelessness
  • domestic abuse
  • offending histories
  • health exclusion
• Oversee serious incidents, risk management, and quality assurance processes
• Promote reflective practice, professional accountability, and safe service delivery
• Lead continuous safeguarding improvement and organisational assurance processes
• Support the organisation’s progression towards recognised safeguarding quality and excellence standards

Health Inclusion & Community Services

• Support development of innovative approaches addressing homelessness, substance use, poverty, and social exclusion
• Contribute to wider system responses focused on prevention, health equity, and community resilience

Corporate Governance, Compliance & Organisational Infrastructure

• Provide executive oversight of organisational governance, operational compliance, and corporate infrastructure
• Lead organisational responsibility for:
  • Human Resources
  • Health & Safety
  • Insurance and organisational risk
  • Operational systems and digital infrastructure
• Ensure robust organisational policies, procedures, and assurance frameworks are developed, implemented, and maintained
• Oversee compliance with employment legislation, health & safety standards, and contractual obligations
• Lead organisational risk management processes, incident oversight, and business continuity planning
• Ensure effective management of organisational insurance provision, liability protection, and risk mitigation
• Support governance reporting, operational assurance, and organisational accountability
• Develop quarterly Trustee and governance reporting packs in conjunction with Heads of Department and the CEO

Systems Development & Digital Transformation

• Lead the development and implementation of operational systems, reporting frameworks, and service infrastructure
• Design and embed systems that improve operational efficiency, safeguarding oversight, housing management, and service coordination
• Use data, insight, and performance analysis to improve outcomes and organisational effectiveness
• Support digital transformation, service modernisation, and continuous improvement initiatives
• Develop monitoring, evaluation, and impact reporting systems to support organisational learning and strategic decision-making

Leadership, Workforce & Organisational Culture

• Foster a high-performing, inclusive, and values-led organisational culture
• Oversee workforce planning, recruitment, retention, supervision, and staff development
• Promote staff wellbeing, reflective practice, and psychologically safe leadership
• Provide leadership oversight and strategic direction for volunteer services and volunteer programme development
• Support the organisation’s progression towards recognised volunteer quality standards, including the VSI Volunteer Excellence Award

Partnerships, Stakeholder Engagement & Representation

• Represent the organisation within strategic partnerships and multi-agency forums
• Work collaboratively with commissioners, funders, housing providers, and community partners

Financial Oversight & Sustainability

• Budget development and financial planning in conjunction with the CEO and Finance Team
• Support organisational sustainability through efficient service delivery
• Monitor operational performance, quality standards, and service outcomes
• Ensure effective governance, accountability, and operational compliance across all services

Person Specification

Essential

• Significant senior leadership experience within homelessness, housing, health, social care, community, or voluntary sector services
• Extensive operational leadership experience across complex, multi-service environments
• Experience leading services supporting individuals with multiple disadvantage and complex needs
• Strong understanding of safeguarding, trauma-informed practice, and organisational risk management
• Experience managing accommodation-based and community support services
• Experience overseeing HR, compliance, governance, and organisational systems
• Experience leading quality assurance, risk, and compliance frameworks
• Strong partnership and stakeholder engagement skills across statutory and voluntary sectors
• Experience managing operational budgets, compliance frameworks, and performance systems

Desirable

• Experience working within homelessness, substance use, or health inclusion services
• Experience working within housing such as a registered housing provider
• Understanding of public health approaches and health inequalities
• Knowledge of housing legislation, supported housing models, and safeguarding frameworks
• Experience with digital transformation, systems implementation, and organisational modernisation

Key Attributes

• Values-driven and strongly committed to social justice and health equity
• Strategic thinker with strong operational leadership capability
• Calm, resilient, and decisive in complex and high-pressure environments
• Compassionate and emotionally intelligent leader
• Strong communicator with the ability to influence across systems and sectors
• Innovative, solutions-focused, and collaborative
• Committed to continuous improvement, accountability, and inclusive leadership

We are looking for a proactive, organised and detail-focused Direct Marketing Administrator to play an important role in delivering targeted campaigns that connect the right people with the right support at the right time.

This is an excellent opportunity for someone at an earlier stage in their marketing or administration career who enjoys working with data, systems and people. In this role, you will provide day-to-day support for our internal direct marketing activity, work closely with colleagues across the marketing team, and help shape well-targeted email, postal and telephone campaigns that supports family life across the UK.

Key Responsibilities:

• Work with colleagues to prepare and segment data for targeted email, postal and telephone campaigns for a range of audiences and stakeholders
• Build positive working relationships with external suppliers to help deliver effective, timely and cost-conscious marketing activity
• Monitor campaign delivery and flag any issues quickly to the Marketing and Website Manager so that plans stay on track
• Support and encourage the internal telemarketing team in their day-to-day work, helping them stay organised and effective during busy live tour event seasons
• Help ensure requests for marketing materials generated through telemarketing campaigns are fulfilled promptly and accurately for live tour events
• Represent Care for the Family warmly and professionally in interactions with supporters, contacts and wider audiences
• Follow agreed processes and policies to handle data carefully and accurately for use in multi-channel direct marketing campaigns
• Contribute to the wider work of the marketing team through ad hoc projects and support for online campaigns where needed
• Occasionally coordinate volunteer support for sending marketing materials to relevant audiences
• Maintain accurate financial administration, including processing purchase orders and invoices

Person Specification

Essential:

• Confidence using a range of IT systems and software, with the enthusiasm to learn new digital tools and skills
•  A positive, can-do attitude and the flexibility to contribute in a fast-paced, busy team environment
• A methodical and systematic approach to work, with the ability to follow agreed processes carefully
• Strong organisational skills and the ability to manage competing priorities while meeting deadlines
• diligent and conscientious approach, with close attention to detail
• Enjoys working collaboratively and supporting colleagues to achieve shared goals
• Strong written and verbal communication skills
• Good working knowledge of Microsoft Excel and other Microsoft Office applications
• Comfortable using online systems and software for managing data, reporting and communication

Desirable:

• Experience in an office, administrative or coordinator-style role
• Experience in a customer support environment or an understanding of good practice in telemarketing or outbound calling
• Familiarity with CRM systems
• An understanding of GDPR and responsible marketing practice
• An awareness of how multi-channel marketing campaigns work

Additional Information:

Although we are an organization built upon a Christian ethos, we do not
consider this role to be one which carries an occupational requirement
for the post holder to be a practising Christian under the requirements
outlined in Part 1 of Schedule 9 of the Equality Act 2010. However, due to
the nature of the organization and the integral part this role will play, we would like someone who is comfortable working in a Christian context and working to support
our Christian ethos.

Terms and Conditions:

This is a full-time, permanent position. The salary will be £24,455 per annum

This position is 37 hours per week.

The position is offered subject to the satisfactory completion of a three-month probationary period.

Holiday entitlement is five weeks per annum, rising to six weeks after two years’ continuous service, plus statutory holidays.

CFF operates a group personal pension scheme and will contribute to an employee’s plan, within the scheme, a monthly payment equivalent to 10% of their gross monthly salary once conditions for entry to the scheme have been met.

About the Investment team

The Investment team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact. 

The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles. 

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.   

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors between them. Investment Directors line manage Investment Managers (currently 7). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest. 

The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team. 

About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities portfolio partners we serve, the team itself and the whole of Impetus.   

We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow. 

We believe the strength of our approach resides in three things: 

​

• ​Building deep, trust-based, sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty.
• ​Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact.
• ​Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.

Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers, while the growth and impact performance of our partners are testament to charities’ commitment to disadvantaged young people and the influence we have on their development. 

Charities and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development. 

As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous funding from State Street Foundation. 

If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us. 

I look forward to hearing from you. 

Sebastien Ergas 
Portfolio Director 

​Key responsibilities
Finding high potential charities and non-profit partners for our portfolio 

• Identifying potential charitable organisations for investment.
• Leading and delivering in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential.
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support.
• Developing and presenting high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners​

• ​Managing relationships with partner Chairs and CEOs. 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase. 
• Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee.
• Escalating key risks on performance, leadership and safeguarding.   
• Conducting annual partnership reviews with Sector Leads and partner CEOs.
• Working with Impetus finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.  

Supporting portfolio partners  ​

• ​Providing high quality advisory support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to: 

• clarify theory of change
• ​define long term ambition
• ​develop growth strategy 
• ​achieve a step change in the delivery and performance management of outcomes 
• ​strengthen leadership (individual and collective) and governance capabilities
• ​develop path to scale
• ​build financial resilience

• ​Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression.
• Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work.
• Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale.
• Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature.
• Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery, providing evidence based recommendations to senior colleagues
• Contributing to internal priorities and working groups, bringing expertise and insight from portfolio work (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion).
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events.
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums.
• Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events. 
• Line-manage and support one or more Investment Managers, setting clear objectives and providing coaching, feedback and development opportunities to enable them to deliver high quality work and achieve their individual, project and team goals
• Embedding inclusive and equitable practices in portfolio work, ensuring diverse perspectives are considered and barriers to participation are identified and addressed

​Person specification

Essential​

• A commitment to Impetus’ mission. 
• ​Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner. 
• ​A talent for strategic thinking around complex issues. 
• ​Strong financial acumen and analytical skills. 
• Understanding of impact measurement and evaluation fundamentals. 
• ​Resilience, tenacity and initiative. 
• ​Ability to adapt personal style to different leadership contexts, working inclusively and effectively with diverse leaders and organisations.
• ​Growth mind-set to seek out and act on feedback and a commitment to continuous learning and development. 
• ​Proven ability to work independently, and to exercise good judgment. 
• ​Strong planning and time management skills. 
• ​Experience contributing expertise to team or organisational priorities, including sharing learning and supporting others’ development. 
• ​Interest in partnering closely with charities that are doing what it takes to get better. 
• ​A commitment to equity, diversity and inclusion.

Desirable​

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
• ​Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work. 
• ​Knowledge and expertise in UK education or youth employability sectors. 
• ​Board experience in private, public or third sector. 
• ​Understanding of or experience with commissioning impact evaluations. 

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.

​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.​

How to apply

Please click on the "Apply for this job" button at the top of the page. ​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is 2026, Sunday 21st June 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 29th June 2026.​

2nd Interviews will take place on w/c 6th July 2026.​

You will also be required to provide proof of your eligibility to work in the UK.​

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Are you new to office work or looking to gain varied experience in a supportive environment? We have an exciting opportunity for a Recruitment Administrator to join our Creative Support Recruitment Department, dedicated to the in-house recruitment of the best candidates to work in our own social care services.

This is a varied role that encompasses elements of Recruitment, HR and Marketing. This makes it ideal for candidates’ looking to develop the skills and knowledge to lead into a career in one these areas without the pressures of an agency environment.

Based at our friendly Head Office in Stockport, located just a few minutes’ walk from the train and bus services, you will have involvement in all stages of the recruitment process. Liaising with service managers and other seniors, you will assist them in their recruitment by working on advert content creation, online job posting, providing relevant interview questions and taking on a front facing role by promoting our vacancies through local jobs fairs.

Additionally, you will support candidates through the onboarding process of pre-employment checks through to their start date thereby providing you with the foundation for successful career.

We require no previous office related experience but the ideal candidate must be able to demonstrate excellent written and verbal communication skills and attention to detail, as well as the confidence and self- assured nature to speak to candidates and managers at events and whist managing their own caseload. This is a full time role primarily working Monday to Friday, 9am till 5pm.

Vacancy Reference Number: 84372

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas.