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We’re looking for someone brilliant at keeping things organised, on track, and moving forward—to support Headstart, a programme that’s helping to reshape how England restores its rivers and wetlands.
It’s a big, collaborative project (lots of partners, lots going on), so this role is right at the centre of making it all work.
Day to day, you might be:
• Keeping meetings, actions and plans organised
• Supporting budgets, invoices and financial tracking
• Helping coordinate partners and keep everyone aligned
• Making sure nothing falls through the cracks
You don’t need to come from an environmental background—but if you like the idea of your work contributing to nature recovery, that’s a big plus.
We’re looking for someone who’s:
• Super organised and detail-focused
• Proactive and happy juggling different tasks
• Reliable, approachable, and a good team player
You’ll be joining a friendly, purpose-driven team and working on something that genuinely matters.
Closing date: Friday 3rd July 2026 (5pm)
Interview date: Week commencing the week of 13th July 2026
Freshwater is our passion. Together, we can make a difference for wildlife.



As a Grants and Services Caseworker at our charitable foundation, you will make a huge difference to individuals and families in financial hardship through assessing applications and making welfare grants to insurance people going through challenging times.
You will also provide guidance on areas such as benefits, debt, and employment, and signpost applicants to appropriate support services.
Beyond casework and grant-making, you’ll contribute to exciting wider initiatives at The Insurance Charity – from shaping new, responsive grant programmes for individuals, to building partnerships with external organisations to strengthen our impact and reach.
The client requests no contact from agencies or media sales.
An introduction from our Head of Fundraising
Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential.
We are seeking to recruit an experienced Trusts and Foundations Manager to lead and grow income from charitable trusts, foundations and grant-making bodies. This is a pivotal role within the fundraising team, responsible for developing and delivering a successful trusts and foundations income stream to support Villiers Park's programmes and ambitious ‘Beyond Barriers’ growth strategy.
Villiers Park is generously supported by charitable trusts and foundations, which contribute over £500,000 every year towards our work. The Trusts and Foundations Manager will build on and develop Villiers Park’s trust fundraising, by cultivating relationships with current and prospective supporters, preparing compelling applications and reports, and seeking new funders and opportunities to help us to realise our goals and those of the communities we serve.
As Trusts and Foundations Manager, you will be part of a supportive fundraising team (based in our Cambridge office) and will work closely with dedicated and welcoming colleagues from across the organisation including our Communications Manager, Finance Manager, Programmes Team, Senior Leadership Team and Trustees. I hope that you will be inspired to apply for the role and look forward to hearing from you.
Melody Brooker
Head of Fundraising
About the role
Villiers Park is generously supported by charitable trusts and foundations, which contribute over £500,000 every year towards our work. The Trusts and Foundations Manager will build on and develop Villiers Park’s trust fundraising, by cultivating relationships with current and prospective supporters, preparing compelling applications and reports, and seeking new funders and opportunities to help us to realise our goals and those of the communities we serve. Our established portfolio offers a unique opportunity for an experienced Trusts and Foundations Manager to steward relationships and meet with funders across our hubs, to see our work in action.
The successful candidate will be joining the team at an exciting time for Villiers Park. We have five thriving regional hubs cross the UK, and an evidence-based approach that makes a proven impact on young people’s lives. Our Beyond Barriers strategy is focused on further scaling our work to substantially increase our impact across the country by 2030.
As the Trusts and Foundations Manager, you will have the opportunity to work with colleagues from across the organisation, from Progression Coaches who work directly in and with our school partners to members of the Senior Leadership Team and Trustees. You will be part of a small fundraising team so working well in a team, and being flexible to support others, is essential. You will build mutually trusting relationships with colleagues and funders and balance tenacity with empathy.
Key responsibilities
This list is not exhaustive, and the post-holder may be required to undertake other tasks relevant to the role and within their capability.
Essential skills and experience:
Desirable skills and experience:
Employee Benefits
Safeguarding:
Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.
Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation. All employees and volunteers will also agree to undergo a Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.
The client requests no contact from agencies or media sales.
This is a new role based on site within the Recruit Training School at RAF Halton, Buckinghamshire. As an experienced and qualified Counsellor, you will work closely with recruits and staff at the school, supporting recruits to develop the required resilience to successfully complete their training. The focus of the role is to offer wellbeing and emotional support, including one-to-one sessions for recruits struggling with anxiety, low mood, or stress - and where capacity allows to offer these same services to staff. You will work as part of a wider team of staff at RAF Halton, including military training staff, other pastoral support staff, and an on-site medical team. Importantly as a member of the RAF Benevolent Fund team, you will have access to a whole range of support and resources to call upon – for those you support, and for your professional development.
This role will require the post holder to be proactive and identify areas for enhancing and improving how the job operates. Shaping strong relationships with the RAF team around you will be vital; as such, you will need to be a clear and confident communicator. Being able to understand the unique culture and challenges of a military environment is key – the Recruit Training School is an OFSTED inspected training school and is the entry point for all non-commissioned joiners to the RAF. The youngest of these are aged 16, however trainees may also be older, and married with children. You will need to be flexible in your approach to supporting a range of ages and needs.
We are excited to be able to work in partnership with the RAF and offer vital support to new entrants to the service. This role requires a flexible, experienced, and resilient practitioner who can work across teams, as well as delivering 121 support services. If that sounds like you, then please get in touch if you have any questions or would welcome an informal discussion. We offer an excellent package of benefits, and the salary for the role will be commensurate with your skills and experience.
Interviews will be held week commencing July 13th 2026.
We are the longest-standing Royal Air Force charity, dedicated to supporting serving and former RAF personnel, and their families.
The client requests no contact from agencies or media sales.
We are seeking an Assistant Director – Digital and Innovation to play a central role in shaping how Villiers Park delivers and develops its programmes at a pivotal point in the implementation of our 2025-30 strategy. This role represents an exciting opportunity to lead on the development of our digital education offer and innovation work, ensuring it enhances both the reach and depth of our programmes for young people across the UK.
Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. As we continue to grow, digital provision and innovation are increasingly important in enabling us to reach more students, and to do so in engaging and inclusive ways.
Digital learning and programme innovation will be critical to the next phase in our strategy, building on the foundations we have already established, including the development of our learning platform and programme model. Alongside this, Leadership Challenge continues to expand as a key national outreach and social action programme, and this role will be instrumental in ensuring its quality and impact.
Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Assistant Director – Digital and Innovation will work closely with colleagues across programmes, partnerships, communications and fundraising, as well as external partners, to ensure our digital and programme offer is coherent, forward-thinking and aligned with our mission.
This is a unique opportunity to combine strategic leadership with practical delivery, helping to translate ambition into impact for the young people we serve.
Sarah Chick
Head of Programmes
Job purpose
The Assistant Director - Digital and Innovation leads the development, implementation and ongoing improvement of Villiers Park’s digital education provision. This includes the design and delivery of online learning experiences, the development of digital and physical resources for use across programmes, and ensuring that digital delivery is accessible, safeguarded and aligned with the organisation’s mission.
The role also provides strategic and operational leadership for Leadership Challenge, Villiers Park’s national student outreach and social action programme. This includes programme design, partner engagement, monitoring and evaluation, and ensuring the programme is effectively resourced and financially sustainable.
Working closely with the Head of Programmes, Senior Leadership Team (SLT), Communications and Fundraising teams, and external partners, the postholder supports the development of digital innovation, programme resourcing and Leadership Challenge activity to enhance reach, impact and quality.
Key responsibilities:
This list is not exhaustive, and the post-holder will be required to undertake other tasks relevant to the role and within their capability.
Skills and experience:
Personal attributes:
Additional Information:
Employee Benefits
Safeguarding
Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.
Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.
All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead our approach to monitoring and evaluation at a key moment, ensuring that high-quality evidence underpins our programmes and future growth.
Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. The ability to demonstrate impact clearly and credibly, both to inform our own learning and to evidence our effectiveness externally, will be critical to achieving our strategic ambitions.
As a core part of our 2025-30 strategy, the Data and Insights Manager will work to embed consistent and robust evaluation across the organisation. This will be achieved by approaches such as Stories of Change, which combines quantitative data with rich qualitative insight to build a compelling and nuanced understanding of the difference our programmes make.
Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Data and Insights Manager will work closely with colleagues across programmes, communications, fundraising and leadership, you will ensure that data and evidence are actively used to inform decision-making, improve delivery and demonstrate impact to funders, partners and the wider sector.
This is a highly collaborative role with organisation-wide impact, offering the opportunity to shape how Villiers Park learns delivers on its long-term strategic ambitions.
Alex Grant
Assistant Director
Job purpose
The Data and Insights Manager will play a key role in supporting Villiers Park through the collection, analysis and reporting of robust evaluation and monitoring. Working across teams and hubs, the postholder will support consistent data collection, lead analysis and synthesis, and help ensure evidence informs learning, decision-making and external communication. The role will focus on coordinating mixed-methods evaluation, with qualitative approaches, including Stories of Change, as a key way of understanding young people’s experiences of change, or clarity, and the impact of our programmes.
Key responsibilities:
Knowledge, experience and abilities (essential)
Skills and competencies (essential)
Desirable
Additional Information:
Employee Benefits
Safeguarding
Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.
Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.
All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.
The client requests no contact from agencies or media sales.
Deputy Diocesan Safeguarding Officer
The Diocese is seeking an experienced and committed safeguarding professional to join the Diocesan Safeguarding Team as Deputy Diocesan Safeguarding Officer.
Position: Deputy Diocesan Safeguarding Officer
Location: Hove/Hybrid
Salary: £49,536 per annum
Hours: Full-time (flexi time available)
Contract: Permanent
Closing Date: 5th July 2026
Interview Date: Hove on 30th July 2026.
About the Role
This is a pivotal leadership role, offering an opportunity to shape and strengthen safeguarding practice across a large and diverse diocese. You will play a key part in ensuring the safety and wellbeing of children, young people and adults, while supporting parishes, clergy and diocesan colleagues to uphold the highest safeguarding standards.
Key duties include:
This role involves regular collaboration with clergy, parish safeguarding officers, senior church leaders and external partners across the Diocese.
If you are passionate about safeguarding and want to play a key role in protecting and supporting communities across Sussex, we would love to hear from you.
About You
We are seeking a highly skilled safeguarding professional who can demonstrate:
You can view full details of the in the job description and person specification when you apply.
About the Organisation
The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.
What is on offer:
Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an enhanced DBS check.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Clinical Guidelines Assistant
£32,477 pa plus excellent benefits
London WC1 and home-based (hybrid working)
35 hours per week, full-time
Permanent
The Royal College of Paediatrics and Child Health (RCPCH) is seeking a highly organised and proactive Clinical Guidelines Assistant to support the delivery of our Clinical Guidelines Programme. This is an exciting opportunity to contribute to work that helps improve the quality of paediatric healthcare by supporting the development, appraisal and consultation of clinical guidelines and evidence reviews.
Reporting to the Project Manager (Clinical Guidelines), you will provide essential administrative, coordination and research support across a range of clinical guideline and evidence review projects. You will work closely with clinical leads, working groups, committees and external stakeholders, helping to ensure projects are delivered efficiently, accurately and to a high standard.
This role would suit someone with excellent organisational skills, strong attention to detail and an interest in healthcare, research and evidence-based practice.
Key responsibilities include:
Essential skills and experience include:
Desirable:
The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff. Through our clinical quality and improvement work, we support healthcare professionals to deliver the highest standards of care for infants, children and young people.
Our values – Include, Influence, Innovate and Inspire – shape how we work together. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates with protected characteristics. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.
The College operates a flexible hybrid working policy, with colleagues spending 40% of their working time in the office over a four-week cycle and the remainder working from home.
Closing date: 24 June 2026.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
Head of Policy and Public Affairs (Devolved Nations)
£59,640 pa plus excellent benefits
Home-based in Scotland, Wales or Northern Ireland
35 hours per week, full-time
Permanent
The Royal College of Paediatrics and Child Health (RCPCH) is seeking an experienced and strategic policy and public affairs leader to head our devolved nations policy and public affairs function. This is a high-profile leadership role with a unique opportunity to influence policy, advocate for children and young people, and drive improvements in child health outcomes across Scotland, Wales and Northern Ireland.
Reporting to the Associate Director of Policy and External Affairs and sitting on the Membership, Policy and External Affairs Divisional Management Team, you will lead the College’s policy and public affairs activity across the devolved nations. You will develop and deliver impactful advocacy strategies, build strong relationships with governments and policymakers, and ensure the College’s voice is heard on the issues that matter most to paediatricians, children and young people.
You will provide leadership to a team of Policy and Public Affairs Managers and work closely with College Officers, members, committees and colleagues across the organisation to maximise the College’s influence and impact.
Key responsibilities include:
Essential skills and experience include:
Desirable:
The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making.
Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.
We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required.
Closing date: 24 June 2026.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
Ecommerce & Trading Assistant
We’re looking for a proactive and detail-oriented Ecommerce & Trading Assistant to support our growing commercial retail operation. This is a varied and hands-on role, ideal for someone who enjoys working with products, systems, and people—and wants to help raise vital funds for Helen & Douglas House.
You’ll be involved in everything from sourcing and preparing stock to coordinating with our logistics & shop teams and ensuring our online customers receive a smooth and positive shopping experience.
Key Responsibilities:
Skills & Experience:
Ready to bring your skills to a role that matters?
We reserve the right to close the advert at any time should we receive sufficient applications, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
Location: Office based in Central Southampton to work alongside our team. There may be the possibility of some hybrid working on completion of probation period.
Home and Well Project
Home and Well is a partnership service supporting residents across Hampshire and the Isle of Wight to return home safely after a hospital stay and maintain their wellbeing. Through a holistic, wrap-around approach, the project provides energy and water advice, income maximisation, Priority Service Register (PSR) referrals, and signposting to additional support services. Home and Well Direct enables referrals from a wide range of organisations, ensuring vulnerable clients receive timely, coordinated support to sustain independence at home.
The Role
To provide effective coordination and administrative support to the Home & Well project, ensuring smooth day-to-day delivery, strong communication with staff, and accurate monitoring and reporting of performance data.
Key Responsibilities
About you
You will ideally bring experience of administering and coordinating projects, as well as supporting strong relationships with staff at all levels, and building strong relationships with stakeholders. You will share our passion for community wellbeing and social justice. You’ll be organised and have a strong attention to detail. You will enjoy collating data and looking for solutions.
This role is an excellent opportunity for you to develop your skills and career – and make a difference at a time when our help has never been needed more.
Citizens Advice Southampton is a friendly and dedicated team of paid staff and volunteers. We value our team enormously, and paid staff can expect an environment in which they have opportunities to develop themselves whilst supporting others.
We offer a salary which is competitive in the charity sector, as well as a generous holiday allowance and other benefits including a NEST pension scheme, an outstanding Employee Assistance Programme including a GP helpline, and Life Assurance for paid staff.
Applications
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.
Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.
Please also complete and submit our diversity monitoring form with your application.
The closing date for this vacancy is 9am, Wednesday 24th June 2026.
Thank you for your interest in Citizens Advice Southampton.
Executive Director/Co-CEO
We are looking for an experienced leader from the arts, cultural, or voluntary sector with a strong track record in financial management, fundraising, organisational development, and governance.
Join an ambitious and innovative charity working at the intersection of arts, migration, and social change. For almost 50 years, they have collaborated creatively with diverse communities, particularly those with lived experience of migration, to champion inclusion, amplify voices, and create meaningful cultural impact.
Position: Executive Director/Co-CEO
Location: Manchester/Hybrid (3 days per week at the office in Hulme, Manchester)
Hours: Part-time (4 days per week), 30 hours per week
Salary: £42,000 pro rata (actual £33,600) plus a 5% employer pension contribution
Contract: Permanent
Closing Date: 22 June 2026, Midday
Interviews: 1 July 2026, Hulme Manchester
The Role
Working in equal partnership with the Artistic Director, you will provide strategic and operational leadership, ensuring the organisation's financial, organisational, and governance foundations are as strong and forward-thinking as its artistic practice. Together, you will shape the future vision while leading an inclusive, resilient, and values-driven organisation.
Duties and responsibilities include:
As Co-CEO, you will cultivate a collaborative and transparent organisational culture, lead a dedicated team, and build strong relationships across local, national, and international networks. Above all, you will share a commitment to creativity, inclusion, and social justice, and be excited by the opportunity to use your leadership to support positive change through the arts.
If this opportunity inspires you, we would be delighted to hear from you.
About You
You will bring experience of securing income from a range of sources, alongside a practical understanding of charity regulation and compliance.
You will also have experience of:
About the Organisation
Join a dynamic and innovative charity focused on arts, migration and socially engaged practice. This creative work is delivered through three strands: Young People, Communities and Artist Development. The charity also strengthen the organisation through sector development and organisational development.
We actively encourages applications from individuals of all backgrounds, particularly those underrepresented in the arts sector.
If you require any adjustments or accommodations during the recruitment process such as alternative formats for application materials, additional support for interviews or if you have specific access requirements, please let us know.
If you do not hear back from us by 25 June, please assume that you have not been shortlisted for the role.
You may also have experience in areas such as CEO, Chief Exec, Chief Executive, Managing Director, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive, Deputy Managing Director.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OFFICE AND HR ADMINISTRATOR
Are you an administrator looking for your next opportunity?
Would you like to play a key role in providing essential administration support for an energetic and independent education charity?
Smallpeice Trust engage and inspire young people aged 9 – 18 to choose pathways that can lead to a career in engineering. Their vision is to inspire increasing numbers of young people to acquire Life, Leadership and Engineering skills, in order to increase the number of engineers in the UK.
The successful candidate will demonstrate the following:
You will be working in a small, dedicated team providing essential administrative supporting daily management of the office, staff and volunteers. Good communication skills, administration and a “can do” attitude are essential for this varied and rewarding role.
This role is subject to a DBS check, which will be carried out by the employer
For more information, please contact Sandra Smith, Senior Consultant at Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
Closing date: 2nd July 2026
However, applications are being reviewed and actioned on a rolling basis. The advert could close before the closing date, so please apply as soon as possible to avoid disappointment.
Client Interviews: rolling
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law
The Smallpeice Trust gives young people the support they need to bring their big ideas to life through science, technology, engineering, and maths.
Ready for Your Next Leadership Challenge?
Do you have experience working with children and young people in residential care? Are you passionate about helping young people overcome adversity and achieve positive outcomes? Do you enjoy supporting colleagues, leading by example, and making a lasting difference?
If so, we have an exciting opportunity for you to join our Emotional Well-being Home in Leicestershire as a Senior Residential Children & Young People's Worker on a full-time, permanent basis.
About the Service
Barnardo's, the UK's largest children's charity, works in partnership with Leicestershire County Council to provide high-quality residential care for some of the county's most vulnerable children and young people.
Our homes provide safe, stable and nurturing environments for children and young people aged 8–18 who may have experienced trauma, disrupted attachments, loss, neglect, or other complex life experiences. We support a small number of young people at any one time, enabling us to provide highly individualised care and build meaningful relationships that promote emotional wellbeing, resilience, confidence and independence.
Our practice is rooted in trauma-informed, attachment-aware and relationship-based approaches. We believe every child deserves to feel safe, valued, listened to and supported to achieve their full potential.
Whilst this home will be your primary base, flexibility is required as there may occasionally be opportunities to support other residential services across Leicestershire.
About the Role
As a Senior Residential Children & Young People's Worker, you will play a key role in supporting the day-to-day operation of the home and providing leadership during shifts.
Working alongside the management team, you will help create a safe, nurturing and structured environment where children and young people can thrive. You will act as a positive role model, supporting colleagues to deliver high-quality care and ensuring that safeguarding remains at the centre of practice.
The client requests no contact from agencies or media sales.
Customer Support Engineer
Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day)
Contract: Fixed term role until 31 March 2027
Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.
We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.
Role Summary
The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders.
The role exists as the front line of customer technical support for users of Into Film’s online offer, including the educator, club member, and online learning websites.
The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation.
Main Responsibilities:
General Responsibilities:
Person Specification:
Minimum Requirements:
Desirable:
All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.
We are open to flexible working models wherever the role allows, including working compressed hours.
We also offer a range of staff benefits and perks, including:
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 10:00am, Tuesday 30th June 2026 (BST)
Interviews will be held between 14th and 15th July 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.