Permanent jobs

Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?

Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.

As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.

They will be accountable for the following areas:

Strategic leadership & organisational development

• Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.

• Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.

• Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.

• Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).

• Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.

Financial strategy, planning & stewardship

• Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.

• Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.

• With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.

• Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.

• Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.

• Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.

People, culture & HR

• Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.

• Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.

• Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.

• Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.

• Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.

• Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.

• Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.

Digital, data, IT & systems

• Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.

• Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.

• Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.

• Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.

• Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.

Operations, facilities & supplier management

• Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.

• Plan for future workspace needs in line with organisational growth, culture and budget.

• Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.

• Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.

• Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.

Governance, risk & compliance

• Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.

• Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.

• Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.

• Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.

• Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.

• Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.

Smart Works is looking to appoint an experienced Finance Officer to join our finance team of six at a time of significant growth for the charity.

The successful candidate primarily will be responsible for the day-to-day transactional processing on Xero, coordinating payment runs and managing all the finance related administrative tasks for Smart Works Charity and all our regional centres.

The Finance Officer will work closely with our two Finance Managers and the Director of Finance to ensure there is appropriate financial management across the charity.

Apply via our online portal by Wednesday 17th December.

An exciting opportunity to join our Community Fundraising team. The Volunteer & Community Fundraising Assistant role is the first point of contact for supporter enquiries, provides administrative support across the team and supports Charity activity through our volunteer programme.

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. 

From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer. 

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site, which opened in summer 2023. 

With one in two of us expected to develop some form of cancer, it is essential that we go even further in our fundraising efforts to support the essential work of The Royal Marsden. Therefore, we are delivering our most ambitious strategy yet, that will see us raising at least £215m over the 5-year period.

The Charity is committed its biggest fundraising appeal to date, for a new major development project in Chelsea. There is also an extensive portfolio of engaging projects outside of the capital appeals that help to support all aspects of the hospital’s work to improve the lives of cancer patients. 

This role is an integral part of the Community Fundraising team, providing support to people raising funds for The Royal Marsden Cancer Charity and being the first point of contact for enquiries. Dealing directly with supporters and volunteers, the role requires an effective communicator and proactive individual who is passionate about fundraising and volunteering.

Salary: £46,104 – £51,176
Location: Remote with regular travel to Downton and London
Hours: Full time, 35 hours per week
Contract: Permanent

We have an exciting opportunity for a Senior Legacy & In Memory Manager to join our Commercial Directorate at Help for Heroes. This pivotal role will shape and maximise one of our most important income streams, ensuring we can continue delivering life-changing support for the Armed Forces community.

Legacy and In Memory income contributes over half of all fundraised income, making this a strategically significant role with the opportunity to drive meaningful and lasting impact. If you are an experienced, collaborative and strategic leader with expertise in legacy fundraising, legacy administration and/or in memory giving, this could be your perfect next step.

About the Role

Reporting to the Head of Mass Fundraising, you will lead the development, delivery and continuous improvement of our Gifts in Wills and In Memory programmes. You’ll shape strategies that drive sustainable income growth, ensure operational excellence, and deliver exceptional stewardship for supporters, families and executors.

You will oversee all aspects of legacy marketing, legacy administration and in-memory giving, ensuring compliance, accuracy and sensitivity in this specialist area. You will also provide clear reporting and forecasting to track performance and identify future income opportunities. Working collaboratively across the charity, you’ll embed best practice, enhance supporter journeys and maximise long-term income opportunities.

As a senior leader, you will guide and develop a skilled team of five, championing a culture of collaboration, learning and data-led decision-making.

About You

You’ll be a strategic, compassionate and resourceful leader with a strong background in legacy fundraising, legacy administration and/or in memory giving. You’ll bring both technical expertise and emotional intelligence — able to oversee sensitive stewardship activity, manage complex matters confidently and influence stakeholders at all levels.

We’re looking for someone with:

• Significant experience in legacy fundraising, legacy administration and/or in memory giving
• Strong understanding of legacy marketing, supporter journeys and charity-side legacy processes
• Demonstrable team management or leadership experience
• Experience overseeing sensitive, high-quality stewardship to supporters and families
• Excellent communication and relationship-building skills
• Strong analytical and data-led decision-making capability
• Confidence in managing budgets, forecasting income and reporting on performance
• A values-driven, empathetic approach and commitment to delivering excellence

Due to the specialist nature of this role, we can only consider applicants with relevant experience in legacy fundraising, legacy administration or in memory giving, as well as demonstrable leadership or team management experience.

About the Team

Our Mass Fundraising team sits within the Commercial Directorate and is responsible for building strong, trusted relationships with supporters across the UK. Legacy & In Memory giving is a cornerstone of this work, enabling us to deliver our LiveWell Strategy and ensure every member of the Armed Forces Community can live well after service.

You’ll join a passionate, expert and purpose-driven team who champion innovation, empathy and excellence in everything they do.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
• Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.

Closing date: 9th January 2026

Please note: We may close this vacancy early should we receive a high volume of strong applications.

If you’re a purpose‑driven CEO with a deep passion for animal welfare, this is your opportunity to steer a trusted charity as it transforms for a sustainable future.

Margaret Green Animal Rescue is embarking on an exciting phase of strategic revitalisation. As a leading animal welfare charity with a proud history since 1965, we are seeking a visionary and dynamic Chief Executive Officer to lead us into our next chapter. This is a unique opportunity to play a pivotal role in shaping the future of our charity and ensuring the animals in our care receive the very best support.

As Chief Executive of Margaret Green Animal Rescue, you’ll lead a proud organisation delivering rescue, rehabilitation and rehoming, and providing lifetime care for animals with complex needs across Dorset and Devon since 1965. You’ll harness the charity’s tangible local footprint across three rescue centres and a network of retail shops to elevate outcomes, scale supporter engagement, and embed operational excellence.

You’ll be the catalyst for significant strategic change—partnering closely with the Board of Trustees to set bold transformational objectives and KPIs. You’ll transform our operating model to meet current and future needs, oversee a data and IT modernisation programme to strengthen insight, efficiency and compliance (from donor management and welfare tracking to retail operations), steward budgets and risk with rigour, and act as the charity’s primary spokesperson to media, partners and the wider community.

The role is full‑time, based at Head Office in Church Knowle, Dorset, with regular travel across centres and shops, and offers a competitive package including 30 days’ annual leave plus bank holidays. We welcome experienced CEOs and senior leaders who bring strategic planning, change delivery and inclusive leadership.

The Role

As CEO, you will provide inspirational leadership and strategic direction, working closely with the Board of Trustees to deliver our mission and vision. You will be responsible for:

• Leading the development and implementation of a revitalised strategic plan, ensuring alignment with our values and ambitions
• Driving operational excellence across all areas, including animal welfare, fundraising, retail, and administration
• Championing a ‘One Charity’ culture, embedding consistent ethics and best practices across all teams and locations
• Acting as the primary spokesperson, enhancing our profile and engagement with supporters, partners, and the wider community
• Overseeing financial stewardship, risk management, and the effective use of data and technology to support organisational goals
• Ensuring compliance with all relevant legislation and charity governance requirements

About You

We are looking for an exceptional leader who is passionate about animal welfare and ethical leadership. The ideal candidate will have:

• Proven senior leadership experience, ideally within the charity, animal welfare, or related sectors
• Demonstrable experience in strategic planning, organisational development, and change management
• Strong financial acumen and experience in budget management and income generation
• Experience in data and IT management, including digital transformation
• Excellent communication, advocacy, and stakeholder engagement skills
• A commitment to the highest standards of animal welfare

Experience in retail operations, fundraising, and working with Boards of Trustees is desirable.

What We Offer

• Full-time role (37.5 hours per week) with flexibility for additional hours as required
• Competitive salary (£65-80k depending on experience) and benefits, including 30 days annual leave (plus bank holidays), business expenses, and mobile phone provision
• The chance to make a lasting impact on the lives of animals and the communities we serve

Join us at this pivotal moment and help shape the future of Margaret Green Animal Rescue. If you are ready to lead with vision, compassion, and drive, we would love to hear from you.

Bid Writer

Service: Business Development Team

Salary: £32,635 - £36,158 + £480 homeworking allowance FTE per annum (£26,108 - £28,926.40 per annum for part time, 29.6 hours per week + £384 homeworking allowance)

Location: Homebased

Hours: 29.6 hours per week (part-time, 4 days) to be agreed upon successful appointment

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Main Responsibilities:

The Business Development Team provides a specialist support function to enable the organisation to achieve its growth objectives. We promote the strategic growth of the organisation by supporting the retention of existing work and securing new contracts via competitive tender, trusts, grants and statutory fundraising.

This is an exciting opportunity for a Bid Writer or someone with equivalent writing experience/knowledge to join us and write applications that fully articulate Family Action’s offer.  The post works closely with other organisational functions and the rest of the Business Development team to convey service models and content to funders.

Main Requirements (for details check the job description and person specification):

• Produce quality written material in easy-to-understand ways; convey ideas graphically and tailor documents to specific audiences
• Ability to establish effective working relationships at all levels, both internally and externally
• Experience relevant for your effectiveness in the role might be from various sectors and disciplines.  If you are passionate about supporting us to submit high-quality tenders and applications, achieving success rates whilst engaging with our services to contribute and evidence the impact of their work for inclusion in submissions then we would like to hear from you

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays pro-rata

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Apply via our website by following the link and clicking the ‘Apply’ link to fill out our digital application form

· Closing Date: Monday 5th January at 9am

Interviews are scheduled to take place w/c 12th January virtually

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

To act as a first point of contact for people experiencing mental health and wellbeing problems responding to phone, online, email and face to face contacts in a professional and compassionate way treating everyone with dignity.

To work with people to identify the support they need to address the problems or challenges they are experiencing and to help them to access that support.

To provide administrative, reception and finance support to the services, clients, staff and volunteers of Mind in Gwent to ensure the efficient running of the organisation.

Prospectus are excited to be working with our client to help them recruit for a Philanthropy Manager to join their team. The organisation is the UK’s LGBT+ anti-abuse charity. Founded in 1982, the charity has been championing the safety of the LGBT+ community for over 40 years. They work directly with thousands of LGBT+ people who have experienced abuse and violence every year. They run four national support helplines: for LGBT+ victims and survivors of domestic abuse, survivors of so-called “conversion therapy”, survivors of rape and sexual violence, and LGBT+ people who have experienced hate crime. They provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. They are a service run by LGBT+ people, for LGBT+ people, and the needs of the community are at the centre of what they do.

This role is offered on a full-time permanent contract basis paying a salary between £40,000 to £47,000 per annum with flexible hybrid working arrangements at their London office.

This role aims to develop, execute and deliver a strategic plan for philanthropic growth from major donors. The post holder will work with the Head of Fundraising and Comms to develop the charity's major donor strategy, establishing clear goals with sustainable fundraising targets, helping to ensure the long-term stability of the charity. They will be responsible for developing creative and meaningful high-quality donor experiences. The post holder will be responsible for creating a tailored communication plan for major donors, including regular reports demonstrating the difference their contributions have made.

They are looking for someone with demonstrable experience of raising income from mid and high-level donors. They are looking for a candidate with demonstrable experience of researching, securing and maintaining strong relationships with high-net-worth individuals and other stakeholders. The ideal candidate will have in-depth knowledge of LGBT+ experiences and communities with experience of working in the LGBT+, VAWG, or victim support sectors.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Byres Road, Glasgow

Closing date: 14 December 2025

Ref 7227

Save the Children UK has an exciting opportunity for a collaborative and influential leader with strong retail and people-management experience to join us as our Store Manager on Byres Road, Glasgow, where you will lead a vibrant, high-performing volunteer team to create an inspiring community retail space that maximises income and champions our brand.

About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role
As Store Manager, you will lead the day-to-day running of our Byres Road shop – one of our busiest locations with a large, diverse volunteer base and a vibrant student customer demographic. You will build and develop a motivated volunteer team, champion retail excellence, and deliver a shop offer that reflects both Save the Children's brand and the local community.

You'll be responsible for creating an inclusive, welcoming environment, managing a fast-paced operation across a large shop floor and basement sorting area, and driving commercial performance through excellent merchandising, strong local engagement, and a focus on income growth. This is a fantastic opportunity for someone who thrives on people leadership, enjoys shaping a space from the ground up, and is excited by the challenge of leading a busy, dynamic charity retail environment.

In this role, you will: 

• Build, inspire and support a large team of volunteers (currently 40+), ensuring they feel valued, motivated and empowered to deliver excellent service.
• Lead ongoing volunteer recruitment in a location with high application volumes, ensuring the right skills and roles are in place to support the shop's ambitions.
• Deliver retail excellence through effective operational management, including stock flow, merchandising, use of guidance/tools, and maintaining our shop proposition.
• Drive commercial performance by understanding key financial indicators, maximising every area of the business, and ensuring the product mix (vintage, new goods, plants and core categories) meets local demand.
• Engage proactively with the Byres Road community and act as a Save the Children ambassador, ensuring our shop stands out amid strong local charity retail competition.
• Maintain high standards of safeguarding, compliance and risk management, ensuring all policies and procedures are followed.

About you
To be successful, it is important that you have:

• Proven leadership experience within a retail or volunteer-led environment, with the ability to build trusted, positive relationships.
• Strong organisational skills with the ability to manage a busy shop and a constant flow of new volunteers.
• Confident IT capability, including MS Office, email, Teams and management systems.
• Excellent customer service skills and the ability to create a welcoming, inclusive environment for volunteers and customers alike.
• A self-motivated, flexible and resilient approach, able to work at pace and adapt to change.
• A commitment to Save the Children's vision, mission, and values.

What we offer you
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description in the attached Documents.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

This role will be based on-site in the Byres Road shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

What we offer you:

Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan

Commitment to Diversity & Inclusion: 
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

THE SUNDAY TIMES BEST PLACES TO WORK 2025

As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as an Assistant Community Services Manager.

MAIN PURPOSE OF JOB:

To assist with handling all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets (ie Owner needs).  To identify individuals outside our charitable remit and refer to other organisations that can offer assistance and always seek advice in the case of doubt.

Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly Owners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”.  Liaise with both Owner and volunteer throughout to ensure the delivery of our service.  This post will require a good overall understanding of the needs of elderly people and their pets.

 MAIN DUTIES AND RESPONSIBILITIES:

i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help Owners with their pets.

ii. To listen to the needs of each Owner and accurately record information for each Owner and their pet by completion of a computerised case to record volunteers assigned and the service provided. 

iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each Owner case at the end of each conversation.

iv. To help maintain up-to-date records and mailing lists for Owners, Owners’ contacts and volunteers throughout the course of your work.

v. To ensure the appropriate delivery and quality of service provided to Owners when you are handling a request for:-

a) Dog Walking

Task a minimum of two volunteers per case to assist with dog walking.  Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.

b) Home Checks

When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check.  Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).

c) Short Term Fostering (stf)

To initially gather as much information about the pet(s) as you can and how soon a foster is required.  Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well.  Keep in touch weekly.

If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the Owner to ensure all is well.  If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.

If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.

d) Long Term Fostering (ltf)

Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home.  Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.

e) Pet Care

When required, task a volunteer to visit a Owner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.

f) Talks

To task a volunteer to give a talk, attend an event, or represent The Trust but always take advice from your line manager with regard to appropriate volunteers for these tasks.

v. To liaise with all other members of The Trust to help maintain a quality service.

vi. To contribute to the team by helping to update volunteer and Owner cases in the course of your communications.

vii. To help maintain filing and filing systems related to your work.

viii. To liaise with all other staff of The Trust in a flexible manner.

ix. To liaise with all Owners and members of the general public in a polite and helpful way.

x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, Owners and volunteers alike).

xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

The Director of Fundraising, Marketing and Communications is a key member of the Senior Leadership Team, responsible for developing and delivering an ambitious, sustainable and values-led fundraising and communication strategy.

This newly redefined role brings together three core areas Fundraising, Marketing, and Communications ensuring LOROS presents a unified, inspiring, and trusted presence to our community and wider audiences. You will lead the strategic direction, innovation, and operational excellence needed to grow fundraising income, strengthen brand awareness, and deepen engagement with donors, supporters, and the wider community, while providing marketing and communications services across all hospice services.

Key area's of responsibility include Strategic Leadership, Fundraising, Major Gift Fundraising, Data & Insights, Marketing & Communications, Governance & Decision Making.

To be a credible candidate you will have: passion and values that align with LOROS, strong leadership & management skills, a proven background of Fundraising & relationship management as well as Communications & Marketing knowledge. You will be committed to innovation and personal and professional development. 

The full prospectus for this role can be downloaded from our website.

We seek individuals deeply committed to supporting children and young people (CYP) and driven by intrinsic motivation and unwavering standards for themselves and others. If you resonate with this, we invite you to join our team!

AllChild (formerly West London Zone) is a non-profit organisation that proactively works with children and their families to flourish socially, emotionally and academically through our tailored Impact Programme.

Working with schools, we identify and support children and young people before the need for crisis intervention, connecting them to the help they need through our trusted adult, the Link Worker.

Our Associate Link Worker is based in the school with the children and young people they are working with on our programme. They work directly with the children, their families, their teachers and our partners to design and facilitate a two-year Impact Programme of support and champion the children and young people along the way.

Since our launch in 2016, our Impact Programme has helped thousands of children and young people at the tipping point of need. 75% are no longer at risk in their emotional and mental wellbeing; two-thirds improved their grades, and 90% of schools renew after the first programme, noting ‘transformational or significant positive impact’ for the children and the wider school environment.

We are proud to be an employer that puts Equity, Diversity and Inclusion at the core of all that we do for the benefit of our employees, our partners, and the communities that we work with. We are proud of our diversity and are therefore keen to receive applications from people who may be underrepresented in our AllChild community. Please read our EDI statement on our website for more details.

For more information and details on how to apply, please visit our website via the Apply button.

Closing date: 7 January 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please inform us of any accessibility needs for the application or interview process. We will address them when scheduling interviews.

To ensure fairness in selecting the best candidates for this role, we operate a blind recruitment process. Therefore, all applications are anonymised until an interview has been confirmed.

All applicants will be contacted regarding their application status, and shortlisted candidates will be interviewed.

We have an exciting opportunity for a Team Leader to join our Victim Service team, working 37.5 hours per week on a hybrid basis.

Do you want to make a difference every day? Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Team Leader you will be:

• Ensuring the effective delivery of services to victims in accordance with the London Adult Service against contract specifications, operating procedures, confidentiality, information sharing and safeguarding policies.
• Leading the caseworker team, ensuring victims receive timely, professional needs and risks assessment and referral to appropriate support, assuring the quality of service provision.
• Working collaboratively with the Operations Manager/Management team, in order to achieve the implementation of business plan and the development of the service to maximise positive outcomes for clients.
• Focusing on performance management of their reports including auditing cases, allocation of cases and input into performance reporting.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Assistant Support Worker

Location: Hammersmith & Fulham

Salary: £30,703 - £31,507 PA

Are you passionate about making a lasting difference to the lives of vulnerable adults?

We are currently looking for multiple Assistant Support Workers (known internally as Duty Workers) to join our Hammersmith & Fulham pathway. 

• Hope Gardens is a 27-bed complex needs project.
• Edith Road, a 24 bed, high complex needs project supporting male only clients.

These are fast-paced psychologically informed environments offering support to vulnerable people to manage/recover from a variety of needs, inclusive of but not limited to substance use, mental/physical health, criminal justice, budgeting, tenancy sustainment and daily living skills.

In these roles you will:

• Work on four weekly shift-based pattern to support with the day to day running of the project, working closely with project workers, night staff, manager and external professionals
• Oversee setting weekly H&S tasks, managing repairs, leading on and planning day to day appointments.
• Have the opportunity to lead in a clients support and/or to cooperatively keywork.
• Be the first person that our clients, contractors and visitors meet.

About you

We are looking for proactive and creative individuals who are committed to the overall aims and objectives of the Rough Sleeping services.

To thrive in these roles you will:

• Be able to adapt to a fast-paced environment. Committed to working in a proactive and trauma-informed way
• Demonstrate our clients values: We are committed, creative, inclusive, empowering, and accountable.

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

Our client is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 10 December 2025

Interview and assessments on: 19 December 2025

Closing date: 10th December (10AM)

Shortlist date: 11th December

Interview date: 19th December