Jobs

Centre Manager

Norbrook Youth Centre, Bordley Walk, Wythenshawe, Manchester M23 0AR

Grade 6 Point 20 – 25, £30,750 - £34,303. (Full Time 35 hours, Permanent)  

Introduction

Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We are dedicated to raising aspirations and creating opportunities for children and young people, particularly those facing disadvantage. Our work is rooted in youth voice, inclusion, strong relationships, and high-quality youth work practice that supports young people to develop confidence, resilience, and skills for life.

GMYF also delivers outdoor education and residential experiences, including provision at Ormside Mill in Cumbria and other residential settings nationwide, as part of its wider youth work offer, working across teams to ensure young people benefit from safe, inclusive, and developmental opportunities beyond their local communities.

 

Purpose of Role:  

The Centre Manager provides strategic and operational leadership for the youth centre and its wider community reach, with responsibility for high-quality youth work delivery and day to day centre operations, working within GMYF’s wider operational ad estates frameworks.  high-quality, inclusive local provision. The postholder is the professional lead for youth work practice and delivery within the centre, with responsibility for shaping, developing, and continuously improving provision in line with GMYF’s values, safeguarding standards, and strategic priorities. 

Reporting to the Director of Programmes, the Centre manager leads people, partnerships, and placebased development, ensuring the centre delivers strong outcomes for children and young people while contributing to the wider aims of GMYF.

Outdoor Education and residential opportunities are an integral and embedded part of the centre’s youth work offer, and the Centre Manager plays a key role in shaping, embedding, and developing these opportunities in partnership with the Outdoor Education Team to ensure they meet the local need and are accessible to young people.

This is a hands-on leadership role, balancing operational oversight with visible presence, relationship based practice, and continuous improvement.

Key Responsibilities:

Leadership and Management of Youth Work Delivery

• Provide strategic leadership for youth work delivery at centre level, including centre-based provision, outreach, and integrated Outdoor Education and residential opportunities, ensuring provision is planned, resourced and developed in response to local need, youth voice, and GMYF priorities.
• Provide clear professional leadership for high quality, inclusive youth work across centre based provision, outreach, offsite venues, and outdoor education youth work.
• Embed and champion GMYF’s youth work values, including youth voice, equality, diversity, and inclusion.
• Line manage staff including Youth Work Coordinator(s), Youth Workers, cleaners, and volunteers.
• Provide supervision, appraisal, and performance management, promoting reflective practice and professional development.
• Ensure staffing structures, rotas, and skills mix support safe, effective delivery.
• Foster a positive, professional, and supportive team culture.

Safety, Safeguarding and Compliance 

• Act as a Deputy Designated Safeguarding Lead.
• Hold overall safeguarding responsibility for the centre and linked activities.
• Ensure safeguarding procedures are embedded, understood, and consistently applied.
• Promote inclusive, restorative and trauma informed practice.
• Ensure all safeguarding and behaviour related incidents are recorded, reviewed, and followed up.
• Maintain compliance with legislation, statutory guidance, and GMYF policies.

Centre Operations, Site Management and Health & Safety  

• The Centre Manager holds responsibility for day-to-day site oversight and compliance, with additional estates support provided through GMYF’s central operations arrangements.  
• Ensure the centre meets all Health & Safety and statutory requirements, working with GMYF’s Central Team and systems to maintain compliance.
• Oversee day-to-day site issues, Planned Preventative Maintenance (PPM), compliance checks, and inspections, escalating and co-ordinating works as required through organisational processes.
• Maintain oversight of building safety, security, and use of space.
• Ensure accurate records are maintained for staff, visitors, and young people.
• Ensure all off site activities, outreach, visits, and residentials are risk assessed and appropriately staffed.
• Hold overall responsibility for the safe opening and closing of the centre and the planning and oversight of fire, evacuation, and lockdown procedures, delegating operational leadership as appropriate when not on site
• Maintain good relations with neighbours and the local community.

Quality, Development and Partnership Working 

• Lead centre-level self evaluation and contribute to GMYF organisational development and quality frameworks.
• Monitor outcomes for children and young people and use learning to improve provision.
• Contribute to funding bids, monitoring, and reporting.
• Develop and maintain partnerships with stakeholders including schools, community organisations, statutory services, and internal teams to support joined-up opportunities for young people.
• Represent the centre in organisational initiatives and networks.

Outdoor Education and Residential Provision

• Hold responsibility for pastoral leadership of young people accessing Outdoor Education provision linked to the centre, while the Outdoor Education Team is responsible for developing and providing outdoor education opportunities. 
• Work collaboratively with the Outdoor Education Team to plan high-quality residentials and Outdoor Activities for the young people from the centre.
• Ensure good pastoral and wellbeing leadership before, during, and after residentials.
• Act as Group Leader and drive the minibus where required and appropriate, in line with compliance regulations.
• Lead reflective reviews following residentials and outdoor education activity.

Professional Conduct and Organisational Responsibilities

• Uphold GMYF’s values, policies, and professional standards.
• Ensure conduct reflects the responsibilities of a leadership and management role.
• Maintain a strong commitment to continuous professional development and reflective leadership practice, using supervision, learning, and organisational feedback to enhance personal effectiveness and support high-quality youth work delivery.
• Contribute positively to the wider culture and strategic development of GMYF.
• Undertake other duties commensurate with the role. 

Person Specification

Essential Criteria

Qualifications & Professional Development

• Relevant qualification in Youth Work OR significant experience delivering youth work or related children and young people’s provision
• Commitment to continuous professional development (CPD) and reflective leadership practice
• Willingness to undertake further relevant professional or leadership qualifications and development as required

Experience

• Experience delivering youth work or similar provision in a centre based, community, or outreach setting
• Experience supporting, supervising, or coordinating staff and/or volunteers.
• Experience working within safeguarding frameworks, including recording concerns and escalating appropriately
• Experience working with children and young people facing additional barriers to participation (e.g. SEND, trauma, disadvantage)
• Experience contributing to the planning, delivery, or improvement of provision, balancing operational delivery with quality and learning

Knowledge & Skills

• Sound understanding of safeguarding, risk management, and inclusive practice within youth or community settings
• Ability to promote positive behaviour cultures using restorative and trauma informed approaches.
•  Ability to provide clear professional direction and guidance to team and colleagues
• Strong communication and interpersonal skills, adaptable to young people, families, partners, and professionals
• Ability to oversee the safe delivery of centre based, outreach, and off site activities
• Ability to maintain accurate records and contribute to reports and organisational learning
• Competence in using IT systems to support communication, administration and service delivery

Leadership & Personal Attributes

• Ability to provide visible, values-led leadership within a busy operational environment
• Sound judgement and confidence in decision-making, with appropriate use of supervision, escalation and advice 
• Ability to work collaboratively within a wider organisational structure and across internal teams
• Strong commitment to equality, diversity, safeguarding, and young person-centred practice
• Resilience, adaptability, and the ability to manage competing priorities and pressures

Additional Requirements

• Willingness to work flexibly, including evenings and occasional weekends
• Willingness to complete required training (e.g. First Aid, safeguarding, fire safety) within agreed timescales
•  Enhanced DBS check

Desirable Criteria

• Degree level qualification in Youth Work
• Leadership or management qualification, or experience of leading teams in a youth work setting
• Experience contributing to funding bids, monitoring, evaluation, or reporting processes
• Experience leading or contributing to centre self evaluation or quality assurance frameworks
• Experience working in partnership with schools, local services, or community organisations

Other requirements

GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.

This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email. 

Please let us know if you need us to make any reasonable adjustments during the application or recruitment process and we’ll be happy to support you.

• Closing date for applications: 21st September 2026 @9:00am
• Formal nterview date:29th September 2026
• Young person part of interview date: 30th September 2026
• Start date: As soon as possible

Do you have a passion for working in the community helping women in excluded communities? Do you want to help empower women to advocate for themselves through free advice and support relating to welfare benefits, housing, health, domestic violence and financial literacy? This is the opportunity for you.

ABOUT WAND UK

WAND is a women led and operated organisation that seeks to help women become agents of their own change and hence influence their families and communities. We work with all women including those in marginalized and excluded communities through advocacy, support and advisory services.

This post is open to women only and is exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976.

Key duties:

To deliver our lifelong learning Programme provides informal, community-based education that supports  women and girls engaging in our services to build internal resources to tackle health, finance and relationship issues as they arise, with the aim of reducing the incidence of crises.

Are you an exceptional leader motivated by compassion and commitment with a belief in people, that can take a thriving small charity to the next stage of professionalism and growth? Are willing to help our women and girls including Black Asian Minority Ethnic Refugee BAMER and their families in the area of benefit?

WAND is a women led and operated organisation that seeks to help women become agents of their own change and hence influence their families and communities. We work with all women including those in marginalized and excluded communities through advocacy, support and advisory services.

Above posts are open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976.

About Spear Hammersmith and Fulham

Spear is working in partnership with St Paul’s Hammersmith to deliver the Spear Programme in Hammersmith and Fulham!

At St Paul’s Hammersmith, their vision is to see the church alive, encountering God and awakening cities. Following the call of Jesus to love their neighbour, they want to serve the needs of their local community, creating connection and developing places of safety, strength, and belonging.

The Spear Programme is delivered in Spear Hammersmith and Fulham which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life. 

Key Information:

• Salary: from £29,000
• Full-time, Maternity Cover - Monday to Friday
• 25 days annual leave (including Christmas gift days) plus bank holidays
• Closing date: Monday 14th September (we interview on a rolling basis and may close the role early if we find the right candidate)

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and St Paul's Hammersmith
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
• You are great at building relationships, with solid communication skills.
• Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.

About Us

The Park is a thriving community hub in Knowle West, Bristol, a vibrant, warm and welcoming space offering inclusive facilities, activities and services for local residents of all ages. We are proud of the difference we make in our community, and we’re looking for a talented and experienced fundraiser to join our small team to help us secure the funding that makes it all possible. 

The Role

We're looking for a proactive, organised Fundraising Officer to lead on our relationships with trusts and foundations. This is a varied role at the heart of our organisation - you'll manage existing funder relationships, research new funding opportunities, and write winning applications to help fund our work.

Reporting to our Communications & Partnerships Lead, you’ll play a key role in growing income from trusts and foundations to support both our core running costs and specific projects.

Day to day, you'll:

• Manage our existing portfolio of grant awards - keeping track of conditions and reporting requirements
• Write clear, engaging funder reports and thank-you communications that build lasting relationships
• Research and identify new trusts and foundations whose priorities align with our work
• Write compelling, well-evidenced funding applications for both core and project funding
• Work closely with colleagues across the organisation to gather the stories data, and evidence that bring our funding bids to life

About You

We're looking for someone with a passion for creating positive change and the drive to make that happen, someone who combines strong research and organisational skills with the ability to write winning applications. You'll have:

• A proven track record of writing successful trust funding applications and funder reports
• Excellent written communication skills and great attention to detail
• Strong research and organisational skills, with the ability to manage deadlines and priorities
• Excellent interpersonal and relationship-building skills
• Experience in a small or place-based charity is a plus but not essential - what matters most is your ability to write persuasively, collaborate creatively with others, and stay on top of a busy portfolio.

Why Join Us

• Be part of a small, dynamic and friendly team making a real difference locally
• Hybrid working
• Pension scheme
• 4 weeks equivalent paid holiday

Points to Note:

• There is a probation period of 6 months
• We require all staff to be DBS checked

How to Apply

Please send your CV with a named referee and covering letter (no more than two pages) explaining how you meet the person specification by 30th September.

Interviews are expected to take place w/c October 5th though may be sooner if a suitable appliccant is found.

The Park Centre is committed to equality of opportunity and welcomes applications from all sections of the community.

A full Job Description is available to download.

We’re delighted to be recruiting a full-time Senior Programme Officer to join GoodWork in November 2026. You’ll be a senior member of our growing programmes team, working to manage the delivery of high-quality employability programmes.

GoodWork is a youth employment and social mobility charity, creating fairer opportunities for young people from lower socioeconomic backgrounds. Founded in 2022, we’re a fast-growing organisation with real impact and big ambitions to drive systemic change for the community we serve.

Key Info

• Full time, 37.5 hours per week.
• Starting in November 2026, with some flexibility depending on candidate notice periods.
• Salary: £35,880 with 4% employer pension contribution.
• Hybrid (London), 3 days a week in-person with the team at GoodWork HQ, Warren Street.
• 25 days holiday per year, plus Bank Holidays and additional leave during our annual Winter Break between Christmas and New Year.
• Appointment is subject to Enhanced DBS Check. GoodWork operates in line with safe recruitment practices and adherence to our Safeguarding Policy is essential.
• We are unable to sponsor visas; applicants must have the right to work in the UK.

About the role

We’re looking for a Senior Programme Officer to join our team, taking ownership of programme delivery while also building the systems and structures that help our programmes grow. You’ll join as a senior member of our programmes team, taking a leadership role across our programme design and delivery, as well as contributing to the strategic direction of our work with young people. You’ll report to our Programme Manager.

This role will involve:

Programme Management

• You’ll take ownership of end-to-end delivery across multiple programmes, managing recruitment, onboarding and logistics.
• You’ll independently scope, plan and deliver programmes, setting clear milestones and flagging early where timelines or expectations need to shift.
• You’ll recruit, onboard and manage volunteers, ensuring we deliver a great volunteer experience and maximising impact for our young people.
• You’ll work with our Programme Manager to scope and deliver strategic projects across the programmes team, using data, feedback and learning to improve our programmes over time and looking for opportunities to strengthen our systems, processes and quality.

Programme Delivery

• You’ll provide 1:1 support to young people, checking in on their progress and goals, and offering advice, support and accountability throughout their journey.
• You’ll design and deliver training for young people, alongside information sessions and training for our corporate partners and volunteers. This will include taking ownership of specific content areas, and supporting more junior team members to build confidence and consistency in facilitation.
• You’ll uphold a rigorous approach to safeguarding, making sure the welfare of the young people we support is prioritised throughout our work.

Stakeholder Engagement

• You’ll lead stakeholder engagement at all levels, from scheduling volunteering days with corporate partners, to checking in with employer partners on how young people are progressing in their roles.
• You’ll support youth engagement and outreach activity where needed.

Team Contribution and Leadership

• You’ll line manage up to two members of the programmes team, holding regular check-ins, providing feedback, and supporting their goal-setting, development and retention.
• You’ll develop others through mentorship, guidance and feedback, particularly in areas where you have stronger knowledge or experience.
• You’ll support hiring, onboarding and training as the team grows.
• You’ll help shape the organisation for the future, sharing feedback and ideas, and researching, proposing and testing new approaches that support team and organisational learning.

What we're looking for

We’re especially interested in candidates with demonstrable experience owning programme delivery and managing others, alongside strengths in areas like curriculum development, volunteer management, or monitoring and evaluation. You don’t need to have worked in youth employment or the charity sector before, but a commitment to our mission and good understanding of the barriers to work faced by young people from low-income backgrounds is essential.

This is an experienced hire role, and we’re looking for someone with solid professional experience, including some prior experience managing or mentoring others, who can apply sound judgement and hold real ownership in a fast-moving environment. You don’t need to have a degree.

Programme ownership and delivery.

• You have a track record of independently planning and delivering a programme or project end-to-end, setting your own milestones and adapting when timelines or expectations shift.
• You’re comfortable managing multiple priorities at once, and delivering to a high standard in a fast-paced environment.

Line management and development of others.

• You’ve supported someone else’s development directly - through formal line management or informal mentoring - holding check-ins, giving constructive feedback, and helping them grow.
• You’re someone others can turn to when they need guidance, particularly in areas where you have stronger knowledge or experience.

Strategic thinking and problem solving.

• You can think creatively, spot where a system, process or piece of delivery isn’t working, and take the initiative to improve it.
• You respond positively when things don’t go to plan, and can manage both the day-to-day detail and the bigger picture.

Communication and facilitation.

• You have excellent written and verbal communication skills, with good attention to detail.
• You’re confident facilitating workshops and delivering training yourself, and able to help less experienced colleagues build their own confidence in the room.

Relationship building.

• You’re comfortable building relationships with a wide range of people, including partners and volunteers, and representing the organisation in a warm and professional way.
• You’re able to build trusting relationships with young people. You approach others with empathy, warmth and good judgement.

Resilience and a growth mindset.

• You can operate well in uncertainty, learn as you go, and stay motivated through challenges. Adaptability and perseverance are crucial to the success of the young people on our programme, and it’s important that our team models these behaviours too.

We work with a diverse group of young people from underserved communities. We encourage applications from candidates from minoritised ethnic backgrounds, and those who have lived experience relevant to our programme - particularly non-graduates and those from lower socioeconomic backgrounds.

How we work 

We’re a small but fast-growing team. You’ll join our staff team (and office dog, Annie) working day-to-day in the business, but will also engage with young people, our funders and partners, our Board, and many of the amazing volunteers who help us deliver our programme.

We use Slack, Notion and Claude day-to-day to keep in touch and support our work across the team. Our team works together in-person at least three days a week at GoodWork HQ, our beautiful space on Warren Street in central London where we host events, deliver training and work with our community.

You’ll need to be able to attend occasional in-person events, including possible evening sessions for which time off in lieu will be given. You should also expect to attend regular in-person meetings with our London-based partners.

Life at GoodWork

Making GoodWork a great place to work is hugely important to us, and as a small charity we’re continuously working to improve our offer. For now, our team benefits from:

• Personal training budget to invest as you’d like, as well as access to more in-person and online training through our membership of London Youth and the Charity Learning Consortium
• Access to individual coaching to support professional development with qualified coaches, through our corporate partners
• Quarterly official team socials and ad hoc team social activities, recent highlights have included a team Iftar, pottery painting, a Monopoly Deal and Pizza Night and team crafting lunchtime
• Access to our Employee Assistance Programme with Health Assured
• Enhanced Maternity and Shared Parental Leave, after a year’s service
• A dog-friendly office 🐶
• The option to work up to two weeks a year ‘super remote’ (from anywhere)
• A values and mission driven team (find out more about our values on our website) and the opportunity to be part of shaping a rapidly growing organisation

Application process

1. Apply by 9am on Monday 21 September 2026. You’ll need to submit a CV of no more than two pages and answer the following questions* in no more than 1,700 characters (about 250 words) each.
   1. Why are you a good fit for this role? Please tell us about your relevant personal and/or professional experience.
   2. Why do you want to work for GoodWork?

2. Shortlisted candidates will be invited to a 40 minute online interview with Zoë, Programme Manager, and Sajni, Partnerships and Development Manager, between 28-29 September.

3. The final stage will involve a task and in-person interview with Felicity, CEO, and Zoë at our offices on 12 October. If you get to this stage, you’ll be reimbursed for your time.

4. An offer will be made subject to referencing and satisfactory completion of an Enhanced DBS check. The successful candidate will start as soon as possible - ideally in mid-November - dependent on any notice periods in their existing role.

If you require adjustments to this process, please let us know by emailing us as soon as possible.

*Please note: answers that have obviously been AI generated, with little personalisation to relevant skills, experience and motivations, will be immediately screened out. You’re welcome to use AI to support your application, but we want to hear your answers in your voice.

We are seeking an experienced and dynamic Shop Manager to oversee the daily operations of our RSPCA Surrey East charity shop in Redhill.

You will take full day-to-day ownership of the store, driving retail sales, recruiting and inspiring volunteers, and leading community engagement to generate vital funds for local animal welfare.

Key Tasks/Job Description

Shop Operations

• Manage all aspects of the charity shop, including staff and volunteer management, stock management, merchandising, and financial procedures.

• To meet the agreed sales targets and ensure that direct costs are kept to a minimum

• Ensure that the shop and window presentation standards meet our Branch vision, including the rotation of goods, window displays and promotional activities

• Ensure the appropriate standards of cleanliness are maintained throughout the shop

• Be proactive in the generation of donated stock, managing stock collection efficiently and effectively in accordance with Branch & Society guidelines

• Ensure trading hours are strictly adhered to

• Process donated stock to the agreed standards and timescale

• Ensure all financial management, cash handling, daily banking and security procedures are followed

• Ensure all relevant administration is completed within the agreed timescales

• Manage the sales and administration of any bought-in (i.e. new) goods

• Manage the sale of goods online.

Property

• Assume overall responsibility for the shop premises, including key holding

• Ensure compliance with the branch’s health and safety policy (including fire safety, risk assessments and security procedures) and relevant legislation

People/Line Management

• Recruit, train, manage and support staff & volunteers while adhering to the agreed Branch standards, policies and relevant legal legislation

• Complete annual appraisals, including the setting of targets for shop staff within the agreed timescales, and conduct regular one-to-one review meetings with staff

• Ensure that the level of volunteers is sufficient to operate an effective charity shop operation

• Complete relevant training for volunteers and ensure volunteers feel included and motivated 

• Ensure that appropriate HR policies and procedures are adhered to in compliance with the relevant employment legislation and branch employment policies and procedures, seeking guidance from the Branch Manager as required

General

• Actively promote all Branch & Society initiatives and campaigns to promote awareness of the charity

• Ensure high levels of customer service are maintained

• Build and develop positive internal and external relationships to ensure maximum income for the charity

• Promote the shop in the local area using all available promotional opportunities (subject to any Branch rules for communication with the media)

• To carry out such other tasks as directed by the Branch Manager

Branch Policies

• Adhere to the Branch’s charitable objectives.

• Fully comply with RSPCA Surrey East Branch’s procedures, ensuring these are carried out in relation to the post.

• To be an ambassador for the Branch and professionally represent the Charity at all times.

Health And Safety

While at work, all staff are required to:

• Take care of their own health and safety and that of others who may be affected by their acts and omissions. 

• Co-operate with Branch health and safety policies and procedures.

• Ensure, so far as is reasonably practicable, the health, safety and well-being of their staff, volunteers and others who may be affected by branch activities

Knowledge, skill and experience

______________________________________________________________

EDUCATION & TRAINING

Essential

• Good general level of education, at least to GCSE standard or equivalent

Desirable

• Retail management qualification

EXPERIENCE

Essential

• Comprehensive retail management experience
• Proven line management experience
• Experience of managing budgets and accounts
• Experience of handling difficult people management issues
• Experience of cash handling and financial management procedures (including completion of sales records)

Desirable

• Charity retail management experience
• Fashion retail experience
• Experience of recruiting and working with groups of volunteers
• Training, coaching and mentoring skills

SKILLS AND COMPETENCIES

Essential

• Excellent communication skills both written and oral
• Excellent organisational skills, with an ability to follow procedures and pay attention to detail.
• Computer literate
• Ability to motivate and influence others
• Ability to prioritise workload, balancing competing demands
• Ability to meet tight deadlines
• Knowledge of health and safety legislation

Desirable

• Understanding of charity law

PERSONAL QUALITIES

Essential

• Sympathy with the RSPCA’s aims and policies 
• A proven leader with drive and enthusiasm
• Calm under pressure
• Resilient in the face of setbacks
• Ability to relate well to people from all backgrounds
• Honest, trustworthy and reliable

Desirable

• Ability to be flexible when working with volunteers, willing to seek compromise rather than the “perfect solution”
• Willingness to learn and acquire new skills through training and development

SPECIAL CIRCUMSTANCES

Essential

• Willing and able to work longer than the contracted hours on occasion, when the job demands

Desirable

• Full valid UK Driving licence

_____________________________________________________________

Additional Duties 

• To foster the highest standards of performance, discipline, honesty, and integrity from Branch staff and volunteers. 

• To maintain and cultivate a culture where everyone is valued, respected and equipped to do their job.

• To carry out such additional or other duties of a reasonable nature as directed by the Branch Manager from time to time, in consultation with the post holder, to meet the needs of the Branch.

Review

The main responsibilities of this job will be reviewed on a regular basis in conjunction with the post holder to comply with agreed Branch Strategies and operational needs.

Job Context

The Branch Shop Manager plays an important role in driving the performance of the charity shop and guiding staff and volunteers to meet the shop’s targets.

Can you confidently defend high-stakes assessment decisions to regulators, clinicians and exam boards?

Are you passionate about ensuring professional examinations remain valid, robust and grounded in assessment best practice?

TPP Recruitment is supporting a prestigious professional membership and awarding organisation to recruit a Head of Assessment, to provide strategic leadership for high-stakes professional examinations within a healthcare setting.

Working closely with senior clinical stakeholders, examination boards and regulatory bodies, you will lead the assessment agenda, ensuring examinations remain valid, robust, evidence-based and fit for purpose. The role combines assessment leadership, quality assurance, regulatory engagement and team management, offering significant influence across the organisation's assessment strategy and future development.

Salary: £68,280 per annum
Employment type: Permanent
Working arrangements: Hybrid – minimum of 4 days per month office based (London)
Working pattern: Full‑time, 35 hours per week
Other benefits:

• Opportunity to shape the future of high-profile healthcare assessments
• Work alongside senior clinical experts and respected leaders within the sector
• Excellent opportunities for professional development and sector influence

About the Organisation

Our client is a highly respected professional body that champions excellence in education, training, assessment and professional standards. Their examinations play a vital role in supporting professional progression and maintaining high standards within healthcare practice.

The organisation is committed to collaboration, respect and excellence, creating an inclusive environment where expertise, innovation and continuous improvement are valued.

About the Role

As Head of Assessment, you will act as the organisation's lead assessment professional, providing expert leadership across assessment design, quality assurance, standard setting, examiner development and regulatory compliance.

You will work closely with senior internal and external stakeholders, including examination boards, committees, clinicians and regulators, ensuring assessment programmes reflect current best practice and are supported by robust quality assurance processes.

Key Responsibilities

• Leading the strategic development and continuous improvement of assessment activities
• Overseeing assessment design, development and review processes
• Maintaining and enhancing quality assurance frameworks across examinations
• Leading standard setting and result determination processes
• Ensuring compliance with relevant regulatory and professional requirements
• Building strong relationships with clinicians, subject matter experts and external stakeholders
• Leading assessment-related change initiatives and innovation
• Monitoring developments in assessment practice and implementing evidence-based improvements
• Presenting proposals, reports and recommendations to committees, boards and governance groups
• Managing and developing a specialist assessment team
• Contributing to wider organisational strategy and business planning
• Deputising for the Director of Examinations when required

Skills / Experience Required

• Significant experience leading assessment activities within a professional, educational or regulatory environment
• Expertise in assessment design and development
• Experience implementing and overseeing assessment quality assurance processes
• Knowledge of standard setting, assessment validity and defensibility
• Previous experience leading and developing teams
• Strong stakeholder management, influencing and relationship-building skills
• The ability to communicate complex assessment concepts to a range of audiences
• Strong project and programme management capability
• Excellent analytical and problem-solving skills
• A commitment to equality, diversity and inclusion

To Apply

• Please submit your CV together with a cover letter outlining your suitability for the role.

Deadline

• Monday 21st September 2026, 9am

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We're looking for an organised and proactive HR & Office Coordinator to support the smooth running of our people processes and office environment. This is a varied role that would suit someone who enjoys working across HR administration, recruitment, compliance and office coordination in a small organisation.

As a close-knit team of around 30 staff (18 FTE), this role offers a broad range of responsibilities and the opportunity to be involved in many aspects of organisational life. Much of the role centres on coordination, administration and maintaining effective systems and processes, helping to ensure colleagues have the support they need to work effectively.

About the role

Working closely with managers and colleagues across the organisation, you will play a key role in supporting our people, maintaining compliance and helping our office environment run smoothly.

Key responsibilities include:

• Coordinating HR administration throughout the employee lifecycle, including onboarding, probation monitoring, employee records and contractual changes.
• Supporting recruitment activity, including advertising vacancies, arranging interviews, coordinating pre-employment checks and communicating with candidates.
• Maintaining accurate HR, safeguarding and compliance records and supporting organisational reporting requirements.
• Providing first-line support on HR processes and policies, escalating more complex matters where appropriate.
• Supporting health and safety, data protection and compliance activities through effective administration and record keeping.
• Coordinating office administration, supplies, room bookings and relationships with external providers.
• Helping to improve processes and systems while ensuring colleagues have the information and support they need.

About you

We're looking for someone who:

• Has experience in HR administration, recruitment, office management or a similar business support role.
• Is highly organised and able to manage a varied workload effectively.
• Has excellent attention to detail and is comfortable working with confidential information.
• Has strong written and verbal communication skills and enjoys building positive working relationships
• Is confident using Microsoft 365 and organisational systems.
• Is proactive, approachable and enjoys working as part of a small, collaborative team.

Experience of HR systems, office coordination, compliance administration or working in the charity, education, social care or public sectors would be beneficial but is not essential.

Why join CCS Adoption?

This is an opportunity to join a supportive organisation where your contribution will have a genuine impact. As a small team, we value collaboration, flexibility and a shared commitment to improving outcomes for children and families through adoption.

In return, we offer:

• Flexible working arrangements.
• Hybrid working.
• A supportive and friendly team culture.
• Opportunities to develop your skills across HR, recruitment, compliance and organisational support.
• Meaningful work that helps support children, families and communities.

If you're an organised and motivated administrator who enjoys variety and wants to make a difference, we'd love to hear from you.

Anyone joining the CCS team is subject to our safe recruitment and pre-appointment checks. This includes providing documentation to evidence the right to work in the UK, a Disclosure and Barring Service (DBS) check and written and telephone references. 

As our freelance Chief Growth Officer, you will lead Symphony’s growth across audiences, income, visibility and strategic partnerships. Working closely with the Founder & CEO, COO and CPO, you will shape how more people discover, experience and support our work with young people from marginalised communities.

You will oversee communications and marketing, strengthen Symphony’s brand and public voice, and grow audiences for our events, films, podcasts and digital content. You will also develop corporate sponsorships, strategic partnerships and regular giving, while increasing the reach and income potential of Symphony Studios and our live, digital and community activities.

This hands-on strategic role is suited to an entrepreneurial builder with senior experience in marketing, communications, partnerships or income generation, and a strong record of growing audiences and securing support.

This is a freelance role for four days per week, offered through an initial six-month service-level agreement. It is hybrid, with three days per week onsite working at Symphony Studios in Tulse Hill.

Permanent

28 hours over 4 days to include Sundays and Bank Holidays

£18,691.89 pro-rata

Location: Wymondham

Benefits include but not limited to:

• Enhanced maternity/paternity leave
• We match up to 8% pension
• Free counselling service
• Opportunities to develop and widen your skills
• 2 days of paid volunteering time per annum to support another part of the organisation

About us:
The Children’s Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK – every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.

About the role:
This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You’ll play a key part in our Wymondham shop, supporting the shop manager to manage the team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to follow a shift of 4 days to work Sundays and bank holidays.

We’re looking for a passionate and motivated Assistant Manager with the ability to lead people, grow a volunteer team and assist the shop manager to drive shop profits, driving improvements that strengthen the shop’s performance and community impact.

Key Skills and Competencies: 

The required skills and competencies for this role are:

• Retail or similar supervisory experience,
• Excellent people and customer service skills
• Good IT skills
• Experience of cash handling and basic understanding of performing to income and expenditure budgets
• Confidence, positivity and resilience in managing the shop and making decisions in the absence of the Shop Manager

It would also be an advantage if you have any of the following skills and competencies: 

• Full driving licence and access to a vehicle
• Experience of supervising volunteers
• Understanding of the charity retail sector

Closing date: Midnight on Friday 11th September 2026.

Interviews: Date to be confirmed. 

The Children’s Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.

In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You’re welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

Supported Housing Services Manager

Location: Luton, Bedfordshire
Salary: £40,000 - £42,000
Permanent | Full-time

We are working with a well-established not-for-profit housing association to recruit a Hostel Services Manager to lead the effective delivery and development of its supported accommodation services across Luton.

This is a key management position with responsibility for ensuring customers receive safe, secure and high-quality accommodation alongside effective, person-centred support.

The Opportunity

This is an excellent opportunity for an experienced Hostel Services Manager, Supported Housing Manager or Housing Services Manager to take ownership of a key service, lead a dedicated team and help shape the future delivery of supported accommodation.If you are looking for a role where you can make a genuine difference to customers while driving operational performance and service improvement, we would be keen to hear from you.

The Role

As Supported Housing Services Manager, you will:

• Lead, manage and develop a team of Team Leaders, Coordinators and Support Coaches.
• Have overall oversight of the safe, secure and effective management of supported accommodation.
• Promote a trauma-informed and psychologically informed approach across the service.
• Set clear objectives and performance measures, driving accountability and continuous improvement.
• Monitor key performance indicators including voids, rent collection, arrears, customer satisfaction and tenancy sustainment.
• Ensure safeguarding concerns, complaints and operational risks are managed effectively.
• Maintain high standards of housing management, support delivery, record keeping and internal auditing.
• Work closely with Finance, Property and Housing teams to ensure effective management of income, repairs, compliance and voids.
• Build strong relationships with local authorities, community organisations, partner agencies and external stakeholders.
• Identify opportunities for grants, tenders and service development, supporting bids and submissions where appropriate.
• Ensure services comply with relevant legislation, regulation, policies and best practice.
• Take accountability for service budgets, income management and financial performance.
• Produce regular performance reports, identifying areas for improvement and taking appropriate action.
• Contribute to the wider Homes with Support strategy and organisational objectives.

About You

We are looking for an experienced housing or supported housing professional with:

• Experience managing supported housing, hostel or similar services.
• Proven experience of leading, motivating and developing teams.
• Strong knowledge of housing management, tenancy sustainment and safeguarding.
• Experience managing budgets, KPIs, performance and operational risk.
• A good understanding of relevant housing legislation, regulation and best practice.
• Experience working with local authorities and external support agencies.
• Excellent written and verbal communication skills.
• A proactive, organised and solutions-focused approach.
• Resilience and the ability to manage complex and challenging situations.
• A genuine commitment to delivering excellent customer service and positive outcomes.

Apply

If you're an ambitious housing profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]

Permanent

0 hour sessional contract

£12.71 per hour

Location: Stockton Heath, London Road

Benefits include but not limited to:

-36 days' annual leave [full time roles only], inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

About the role:

This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Stockton Heath shop, supporting the shop manager & team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to be flexible including some weekends.

We're looking for a friendly, enthusiastic and reliable Shop Assistant with the ability to deliver excellent customer service, support volunteers and help maximise shop income through the sale of donated goods, driving improvements that strengthen the shop's performance and community impact.

Key Skills and Competencies

The required skills and competencies for this role are:

-Passionate about delivering excellent customer service and creating a welcoming environment for customers and donors.

-Able to work effectively as part of a team, supporting colleagues and volunteers to achieve shared objectives.

-Organised and dependable, with the ability to manage a variety of shop floor and stockroom tasks in a busy environment.

-Retail experience, and a “can do”, positive approach

-Good IT skills

It would also be an advantage if you have any of the following skills and competencies:

-Previous experience in a retail, charity retail or customer-facing environment.

-Experience handling cash, operating tills and maintaining accurate records.

-Knowledge of visual merchandising, stock presentation and identifying opportunities to increase sales and donations.

-Full driving licence and access to a vehicle

-Experience of working with volunteers

Closing date: Midnight on 16/09/26

Interviews: Dates TBC

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

IN2

Lead a charity changing lives through confidence, opportunity and inclusion

Could you lead a respected charity through an important period of change while continuing to create opportunities for autistic people and people with learning disabilities to thrive?
About Talkback
Talkback is an ambitious autism and learning disability charity supporting people of all ages to build confidence, develop skills, access employment, create meaningful relationships and live fulfilling lives. Every year, our programmes help autistic people and people with learning disabilities overcome barriers, discover their potential and achieve outcomes that matter to them.

We are proud of our person-centred approach, our committed staff team and the positive difference we make across Buckinghamshire and surrounding areas.

Following a change in leadership, we are seeking an experienced Interim CEO to provide stability, maintain momentum and help prepare the organisation for its next permanent leader.

Interim CEO role at Talkback

The Interim Chief Executive Officer will lead Talkback through an important phase in our development. This is an opportunity for an experienced, values-driven leader to make a lasting impact by supporting our people, strengthening our organisation and helping shape the foundations for our next chapter.

Working closely with the Board, leadership team and staff, you will provide confident leadership, maintain strong organisational performance and help position Talkback for long-term success. You will strengthen stakeholder relationships, oversee financial sustainability and support the organisation through an important period of change.

This role would suit an experienced senior leader who combines strategic thinking with practical delivery and who can quickly build trust with trustees, staff, funders, commissioners and partners.

We are looking for someone who has:
 

• Significant senior leadership experience within the charity, public or social impact sectors.
• Experience of leading organisations through periods of transition, change or organisational development.
• A track record of strengthening organisational performance, culture and sustainability.
• An ability to build trust quickly, listen well and bring people with you through change.

Most importantly, you will believe in Talkback's mission and share our commitment to inclusion, opportunity and empowering people to reach their full potential.
Why join Talkback?
This is an opportunity to lead a well-established charity with:

• A strong reputation and a clear social purpose.
• The opportunity to make a tangible difference to the lives of autistic people and people with learning disabilities.
• A skilled and committed team of around 70 colleagues.
• Strong relationships with commissioners, partners and local communities.
• The chance to help shape the organisation's future at a pivotal moment.

 

As Interim CEO, you will have the opportunity to make a significant contribution to the lives of autistic people and people with learning disabilities while helping shape the future direction of a highly respected organisation.

Safeguarding

Talkback is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees and volunteers to share this commitment.

The successful candidate will be subject to appropriate pre-employment checks, including references and an enhanced Disclosure and Barring Service (DBS) check.

How to apply

Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Talkback.

Eastside People is supporting Talkback in the recruitment for this role. Please apply by submitting a CV and a cover letter both in Word doc. format.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:

• Why are you interested in the interim Chief Executive Officer role at Talkback?
• What recent experience do you have which is relevant for the role?
• Your availability, notice period and any information you would like us to take into account during the recruitment process.

 

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application/interview process, please contact us so we can support you appropriately.

The closing date for applications is Monday 14 September, with online shortlisting interviews with Eastside People taking place throughout the advertising period and the week after. Interviews with Talkback will take place on the 21st or 22nd September. The role is due to start at the beginning of October.

Eastside People is fully committed to equality of opportunity and diversity. We work closely with our clients to recruit inclusively and widen representation in leadership roles.

Finally

We recognise that AI can be a helpful tool, but please use it with care and ensure your application is accurate, personal, and genuinely reflects you. We do not use AI in our sifting or selection process - a human reviews every application!

REF-230662

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Harrow Cove service in Harrow.

Sounds great, what will I be doing?

The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.

This roles requires you to work between the hours of 5pm and 10pm weekdays and 2pm - 10pm weekends

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.