Assistant jobs in London, greater london

The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role Head of Flood Support – Hybrid with significant travel in the UK. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding. This role is to support our Flood Support Work, encompassing the delivery of a professional Helpline and Community based Flood Recovery activity.

Key Details:

• Location: Home-based / Hybrid with significant travel, overnight stays and occasional weekend work.
• Hours: Full-time, 37.5 hours per week
• Salary: £42,230.00travel expenses covered
• Contract: Permanent
• Benefits: 30 days annual leave including bank holidays, a day off for your birthday, auto-enrolment pension scheme, learning and development opportunities.
• Closing Date: 24th June 2026.  Early application is encouraged as the position may close earlier if sufficient applications are received.

About the National Flood Forum:

The National Flood Forum is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.

Role Overview:

This role is a member of the organisation’s management team and has responsibility for the delivery of our flood support work. The postholder will lead the delivery of a professional helpline service and oversee reactive and proactive flood support services to communities and business.

Key Responsibilities:

• Flood Support: Lead and manage high-quality proactive and reactive Flood Support Services for communities and businesses at risk of, and impacted by, flooding, including helpline & recovery services and management of the flood support vehicle. Ensure service quality through performance management, maintaining service consistency, maximising strategic impact, championing best practice, and delivering against objectives.
• Stakeholder relationships: Develop and maintain key partnerships with Risk Management authorities, (RMAs), and other stakeholders. Act as senior engagement lead, providing a clear escalation route and positioning National Flood Forum  as a trusted, informed critical friend for flooded communities.
• Research and Evidence: Oversee flood support research, collecting and evaluating evidence to strengthen advocacy. Provide insight to support policy and practice influence.
• Income: Identify, scope, and lead the development of high-quality engagement contracts, working with teams and management to prioritise and secure income.
• Political and Fundraising support: Provide data, case studies, and research to support political engagement and fundraising. Attend relevant meetings.

· People Management: Manage a matrix team, fostering collaboration, motivation, and development. Mentor team members and ensure skills and competence are maintained to achieve high performance

All activities are expected to be carried out in line with policies, procedures and relevant regulations and legislation, respecting the organisation’s values and behaviours. This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar skill levels.

Experience and Qualifications required:

• Empathetic: Understand the challenges faced by those at risk of flooding and help to work with communities and agencies to provide practical solutions.
• Organized and Flexible: Proven experience working to deadlines and prioritising workloads. Able to self-motivate and work in isolation or as part of a small team.
• Projects: Comprehensive experience of managing projects including able to analyse, diagnose problems  through to implementing effective solutions.
• Communication: Able to stay calm and constructive in challenging situations.
• Knowledge – Working knowledge of relevant regulations, legislation and current practice.
• Staff management: Have previously directly managed staff.
• Qualifications - BTEC or NVQ4 or relevant experience in one or more relevant subjects e.g. environmental science, development, engagement.
• Full driving licence

Be a resident of the UK

Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: July – end November 2026
Hours: 34 hours per week
 

I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.

Key Responsibilities:

• Handling phone and email enquiries from campaign participants
• Logging supporter interactions and updating records in the CRM
• Processing donations accurately
• Sending thank-you cards as part of the donor journey

Ideal Candidates Will Be:

• Warm, personable, and confident speaking with supporters
• Comfortable managing calls and admin tasks simultaneously
• Detail-oriented and organised
• Based in London (due to office-based days)
• Experience with supporter care or databases is a plus – full training provided

If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.

 Apply online today to register your interest – interviews happening quickly.

About Help 

Help Counselling is well-established mental health charity. We believe everyone deserves access to quality mental health support, and have been providing affordable, short- and long-term talking therapies for over 50 years.

Whether clients are seeking relief from anxiety, stress, depression or other challenges, we are here to help. We offer counselling services to those over 18, both face-to-face in central and west London and online. Our approach is client-led and holistic with no reliance on algorithms for client allocation. Instead, we take care to achieve the best match possible between client and counsellor. 

We are a placement provider: providing training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP.

The work undertaken by trainee counsellors and psychotherapists is unpaid - they volunteer their time. This volunteer-driven model enables Help Counselling to fulfil its mission of offering affordable counselling services to those in need. 

We also cater for clients who prefer to engage with a qualified counsellor through our Help Counselling Plus service for quality therapy at a fraction of the cost of private practice fees. This service is typically delivered by newly qualified counsellors and provides a supported transition into private practice. 

We have a small, friendly staff team of 5, a diverse team of circa 100 trainee and qualified counsellors and a team of supervisors and assessors. We support around 200 clients at any time with weekly sessions. 

About the role 

The Clinical Assistant will support the Clinical Manager in the running of our counselling service. The role will primarily involve managing our trainee counsellor placements but extends to all aspects of the clinical service as required.  The role is advertised as 2-3 days per week, to be discussed. The role is primarily remote with requirement to attend occasional meetings and events in west and central London.

Role Responsibilities: 

• Manage the recruitment, onboarding and offboarding of suitable trainee counsellors for volunteer placements in accordance with agreed standards and controls and Help policies and procedures. To include candidate selection, interview, onboarding, induction and training. 

• Manage forecasting to ensure counsellor numbers satisfy client demand and consulting room availability.

• With support from the Administrator, ensure all records and reports are managed appropriately throughout the counsellor placement.

• Keep the Counsellors Online Hub up to date, liaising with Administrator and Clinical Manager as necessary. 

• In conjunction with Clinical Manager, provide clinical support and expertise to the Help CEO and team as required. 

• In conjunction with Clinical Manager, provide support to trainee counsellors throughout their placement as required. 

• Support Clinical Manager with client/counsellor allocations and reallocations as necessary. 

• Support Clinical Manager in managing consulting room bookings and sourcing alternative consulting rooms when required. 

• Support Clinical Manager in relation to client queries arising from assessments or generally. 

• Be the main point of contact for training organisations. Proactively develop and maintain relationships in conjunction with CEO. 

• Support CEO in developing and maintaining relationships with community networks and partners to include attendance at networking events and presentations as required. 

The above is not an exhaustive and you will be expected to perform different tasks in line with the overall business objectives and your skills/experience. 

Candidate profile: 

Essential:

• Counselling or Psychotherapy Qualification. 

• BACP or UKCP professional membership. 

• 3-5 years' post-qualification experience. 

• Excellent facilitation skills. 

• Strong task and time management.

• High standard of verbal and written communication skills. 

• Highly organised.

• Ability to provide challenging feedback to others, managing and responding professionally and appropriately to conflict and risk.  

• Interpersonal and influencing skills, especially the ability to engage with counsellors.

• Stakeholder management. 

• Adaptability. 

• Analytical and problem-solving skills 

• Good IT skills including knowledge of MS Office suite, CRM systems and common IT platforms. Ability to learn new systems quickly.  

Desirable: 

• Experience of working within a training environment within the same industry. 

• Prior experience of working in the charity sector. 

• Working understanding of HR-related policies and procedures including EDI and working with competency frameworks. 

• Location in or around West or Central London would be highly advantageous. 

The Sheppard Trust provides homes for older women in housing need, and we support them to live independently.  We reduce loneliness and isolation by fostering a supportive community spirit.   

We're about to move to brand-new, purpose built accommodation near Hampton Court village in Surrey, with 60 one bedroomed flats and a range of communal facilities.  Our residents will live independently in their homes, with assistance to access the appropriate support services to maintain independence.We want them to live full and active lives in an inclusive, thriving community which is well regarded in our local community.

We're a small friendly team who care deeply about getting this project off to an excellent start and achieving our aims.  We operate with these values:  respectful, inclusive, conscientious, compassionate, honest.

We’re looking for someone proactive and flexible to help us for the first six months, as we set up the building, set up our new systems, and move everyone in.  This will be a really varied role where no two days are the same, and will be a mixture of administration and practical tasks.  You could be getting our staff kitchen set up, preparing the paperwork for a new resident, helping someone set up their heating controls or utility accounts, setting up and updating databases, answering queries at reception, logging maintenance tasks or helping with an event.

You might well have some housing experience already, or have worked with older people, but we also value transferrable skills, lived values and the ability to learn quickly.

An enhanced DBS check will be required.  This will be a fixed term contract from mid-July 2026 for six months.  We are open to offering this role on either a full time basis or an alternative working pattern of at least 25 hours per week.

You’ll bring:

· Confidence in organising and prioritising a varied workload

· Good administrative skills and ability to create and keep accurate records

· A proactive, flexible “can do” approach and the ability to “hit the ground running”

· Good communication skills with a wide range of people.

· a strong commitment to safeguarding and to respecting diversity and inclusion. 

We can offer:

· a salary of £26,000 - 28,000 per annum pro rata

· membership of the Social Housing Pension Scheme (defined contribution)

· a friendly and supportive working environment with strong values, good staff facilities (and free tea and coffee)

· lots of variety and a range of experience

· the opportunity to be part of setting up something brand new from the very start.

For more information please see the full job description and person specification attached.

The Role

What we're looking for
You will have strong analytical and evaluative skills to assess heritage and archives material, catalogue accurately, and support informed decisions about the collections.

Organised and proactive, the successful candidate will be able to prioritise effectively.

You will have current experience of legal information enquiry work and legal research using hardcopy and online databases.

With excellent communication skills and customer service experience, you will confidently work with our members and colleagues to deliver our fantastic professional enquiry service to the large membership of solicitors across England and Wales.

What's in it for you
Joining our team means becoming part of a supportive environment where your contributions are valued. The successful candidate will join a progressive membership organisation with a reputation for excellence and legal expertise. We're committed to promoting equality, diversity and inclusion, and a culture of trust, clarity and respect.

We offer a generous , a friendly working environment and excellent professional development opportunities. We support a hybrid way of working and would expect you to be present in four days each week.

A right to work in the UK is required for this role. Please note: if you are an internal applicant, our pay policy will apply.

For an informal conversation about the role before applying, please contact .

We encourage early applications, as we may close this vacancy early if the right candidate is identified.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

We are delighted to be supporting a prestigious London-based university in their search for a Executive Assistant to join the Dean’s Office on a temporary basis. This is a full-time, hybrid role based in Central London 3-4 days per week, running up to the end of November in the first instance.

This is a fantastic opportunity for an experienced EA who thrives in a fast-paced academic environment and enjoys providing high-level support to senior leadership.

Key responsibilities for this role include:

• Supporting the day-to-day operations of the Dean’s Office, including managing phones, ordering supplies, and reporting maintenance issues.
• Coordinating meeting logistics such as room bookings, catering, AV support, and ensuring meeting spaces are set up appropriately.
• Assisting with diary and meeting management for the Dean and COO, including developing an understanding of their preferences and priorities.
• Collaborating with departments across the school to ensure consistent service delivery and effective cross-functional working.

To be considered for this position, you should possess:

• Proven experience in a senior-level executive assistant or C-Suite support role.
• Excellent organisational and communication skills.
• A proactive, professional approach and the ability to manage competing priorities.
• Confidence working with senior stakeholders and maintaining discretion.

If you’re a detail-oriented EA with a collaborative mindset and a passion for supporting senior leadership, we’d love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

PA to the Director of Professional Standards
£35,791 - £39,651 pa, plus excellent benefits
Aldgate, London (including flexible working)

We are looking for an exceptional Personal Assistant to provide high-level support to the Director of Professional Standards within a large, diverse and fast-paced department at the Royal College of Psychiatrists.

This is an exciting opportunity for a proactive, highly organised and dynamic individual who thrives on variety and enjoys working at the centre of a busy professional environment. The successful candidate will be a confident self-starter with excellent customer service and communication skills, able to build strong working relationships across a wide range of stakeholders.

You will manage competing priorities, coordinate complex schedules and provide seamless administrative support, while helping the department operate efficiently and effectively. You will also play a key role in supporting colleagues across a broad portfolio of professional standards work.

This role would suit someone who enjoys being at the heart of a busy team and takes pride in delivering high-quality support in a professional and purpose-driven organisation.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. 

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work-life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 20,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and was named Charity of the Year in the European Diversity Awards.

Closing date: 18 June 2026.
Interviews: 2 July 2026.

Helen Bamber Foundation Group has experienced significant growth and change in recent years. The 
finance department is integral to the continued success of the organisation. This role presents an exciting 
opportunity to contribute to the development of the finance team, changing to meet the growing needs of 
the charity.

Working closely with the Senior Finance Assistant, the Finance Assistant will undertake a broad range of 
responsibilities and play a key role in ensuring financial information is processed accurately and in a timely 
manner. The work directly enables the production of management accounts that support clear decision making within the charities.

The Finance Assistant will gain hands-on exposure to accounts payable, bank reconciliations, month-end 
journals, VAT, and finance systems work, with clear opportunities to progress within the team as skills 
develop. 

The Finance Assistant will help maintain positive supplier relationships through the timely and accurate 
payment of invoices, and will support the Senior Finance Assistant with bank reconciliations, petty cash, 
card transactions and month-end journals, helping to safeguard the charities’ assets.
The ideal candidate will demonstrate a proactive and adaptable approach, excellent attention to detail, 
strong time management skills, and experience supporting teams effectively.

TreeHouse school is an Ofsted 'Outstanding' non-maintained special school, providing support and education to 114 autistic pupils aged 4 -19. Our mission is to stand with autistic children and young people, champion their rights and create opportunities for them.

Please note, we will not be able to offer sponsorship for this role.

We have an exciting opportunity for a Higher Level Teaching Assistant (HTLA) to join our team. This is a fantastic progressive opportunity where you will support the Class Teacher in contributing and delivering high quality learning and teaching.

This is a full time, permanent role. The hours are 8.30am - 4.35pm.

What's on offer for you?

• Term time only role (yet paid across 52 weeks)
• Free healthy breakfast available everyday
• We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
• State of the art training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
• Working with Autism/learning disability industry experts across our school and our charity
• Eye test vouchers, season ticket loans and a cycle to work scheme.
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Continuous professional development including access to coaching and mentoring as well as e-learning and online training course

What the role involves?

• Taking responsibility for agreed learning activities under an agreed system of supervision.
• Working with identified curriculums and supporting specific subjects as well as helping with lesson planning.
• Developing learning resources, delivering lessons and supporting the assessment of learning.
• Supporting extra-curricular activities such as education visits and recording/reporting pupil outcomes. 
• At times, will be the lead practitioner in the class delivering whole class teaching without the teacher present.

Start date: September 2026

***Please note, applicants who have applied in the past 6 months will not be shortlisted for this role***

Closing date for role: Thursday 11th of June

Outcome of the shortlisting: You will hear back from us after 3pm on Friday 12th of June

Interview dates: Wednesday 17th and Friday 19th of June

(The interview process will include a 30 minute interview, 20 minute microteach followed by a written task).

For more information about this vacancy please find the recruitment pack attached.

Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.

The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Specialist Teaching Assistant (STA) – Autism / SEND

We are Ambitious about Autism, a national charity with a clear goal: to create a world where autistic children and young people are heard, included and supported.

We are looking for patient, empathetic and resilient LSAs to join our Ambitious College in Tottenham. The age group of our learners is from 16 to 25 years and all learners have a primary diagnosis of autism.

• Full time, permanent (term time only)
• Hours: 9am – 4.30pm
• Salary: £26,936 to £27,165 per annum
• Location: Capital City College, Tottenham, N15 4FY
• Start date: September 2026

The role:

This is a role where no two days are ever the same! Some days can be very challenging, but they can also be incredibly rewarding. As a STA, you will be working on a 1:1 basis with our autistic pupils and assisting them with:

• Access learning
• Developing communication, confidence and independence
• Celebrate progress - however big or small
• Take part in community based activities like swimming and work experience
• Responding to behaviours of distress with patient and supportive care
• Supporting pupils with personal care
• Helping our pupils feel safe, understood and proud of themselves

Why join us:

• This is a term time only role (yet you are paid across 52 weeks!)
• You will be placed on a training programme when you join the role with continued CPD
• Be part of a warm, supportive and collaborative team
• Progression opportunities to grow your career in SEND
• Be part of a national charity with a clear mission and shared values
• Varied, meaningful work with real impact
• Access to staff discount schemes, including Blue Light Card eligibility
• Full benefits package is on our website

Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.

The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

We have an exciting opportunity for an Access and Support Assistant to join our Services team, based in London. 
 

As Access and Support Assistant, you will play a key frontline role supporting musicians who are seeking access to Help Musicians services and support. You will act as one of the first points of contact for musicians, providing timely, professional and empathetic support across phone and email enquiries. 

The role focuses on coordinating communications and administrative processes across a range of support services, including eligibility and application checks, triaging wellbeing applications, grant and support coordination, and maintaining accurate records on internal systems. 

You will work collaboratively across teams to help ensure musicians receive the right support at the right time, while contributing to a high-quality and responsive service experience. The role also provides project coordination and administrative support across Music Minds Matter initiatives and activities. 

About you
You will bring experience of providing excellent customer service and administrative support within a busy and fast-paced environment. You are highly organised, able to manage competing priorities, and confident maintaining accurate records and documentation. 

You will have strong verbal and written communication skills, with the ability to adapt your approach for different audiences and situations. You are comfortable handling sensitive and confidential information professionally and empathetically. 

You will also be confident using a range of IT systems and databases, able to follow processes accurately, and motivated to work collaboratively as part of a supportive team. 

Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you. 

About Us  

At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose. 

Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us. 

Things can also be tough for people behind the scenes. Music Minds Matter supports the mental health of everyone working across music, whether they’re backstage, in the studio or on the road. Good times, bad times, all the times, we’re always here. 

Both charities are funded by music lovers and partners who share our passion. With their help, we ensure that those behind the music stay well and keep doing what they love. 

How do I apply?

For full details of the role and how to apply please click ‘Apply' and visit our website. You will need to download our application forms and submit these to us by the deadline below. 

We’re looking for a hands-on and adaptable IT professional who combines strong technical expertise with a commitment to social impact. This role blends operational IT leadership with vocational training support.

You will take ownership of technical quality across our charitable refurbishment programme while working alongside teaching staff to support vulnerable adults in developing practical industry standard IT skills. Your contribution will directly support our mission to reduce the digital divide and create pathways into employment through technology.

Key Responsibilities

1. Refurbishment, Training & Technical Quality

• Act as the technical lead for all refurbished devices, ensuring consistently high standards for resale or donation
• Support teachers in delivering hands-on training, guiding learners through disassembly, diagnostics, repair, and software installation
• Carry out final quality control checks before devices enter the sales or donation pipeline
• Identify faults early and ensure devices are fully functional to minimise post-sale issues
• Evaluate incoming donations from corporate partners to determine refurbishment viability and processing requirements.
• Manage software installation and licensing (Windows/Office) across refurbished and internal machines

2. eCommerce & Sales Support

· Work closely with the Multi-Channel Sales Executive to support online sales activity

• Provide accurate technical specifications and condition assessments for listings
• Advise on pricing based on performance, battery health, and hardware configuration
• Help identify which devices are suitable for eBay versus community distribution
• Liaise with donor should there be any technical issues with devices
• Develop and implement ‘after-sales’ support for sold and donated devices.

3. Systems, Data & Infrastructure

• Oversee secure data wiping processes, ensuring full compliance with GDPR and data protection standards
• Manage the flow of devices through our CRM and inventory systems from donation to final use
• Maintain internal IT infrastructure, including network (Unifi Wi-Fi, LAN/WAN), patch panels, and server environment (IIS)
• Support hardware and systems including AWS environment, desktops, CCTV and display equipment
• Manage user accounts, backups, and disaster recovery processes to ensure continuity
• Provide general internal IT support across our systems

What We’re Looking For

Technical Skills & Experience

• Strong hands-on experience with Hardware to include laptops, desktops, tablets and smartphone hardware repair, diagnostics, and refurbishment
• Experience managing small networks (Unifi, LAN/WAN, patch panels)
• Familiarity with server environments and server management (IIS, SQL), CRM systems, and business tools such as Xero
• Solid understanding of data security, GDPR, and secure data sanitisation
• Comfortable managing both infrastructure and day-to-day IT support

Soft Skills

• Patient and approachable, with the ability to support individuals in a learning environment
• Able to explain technical concepts in a clear, simple way 
• Practical problem-solver with a hands-on mindset within the charity

Personal Attributes

• Proactive and self-sufficient – takes ownership of technical standards and systems
• Strong attention to detail, particularly around quality control and data security
• Positive, supportive, and a team player
• Motivated by social impact, sustainability, and community development

The arts for mental health – peer support delivered creatively

Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.

Our Canerows Programme delivers a ward visiting service at Springfield Hospital and community-based Peer Support.

Main purposes of the job:

 Sound Minds is recruiting a Peer Support Worker to join our team in Wandsworth.

The Peer Support Transformation Project is funded by and delivered in partnership with South West London and St Georges Mental Health NHS Trust, Mushkil Aasaan, and Wandsworth Carers Centre. It is an integral part of Sound Minds’ Canerows programme; a user led service working to improve the lives of people who are overcoming mental health challenges.

This is a new role at Sound Minds, developed to provide proactive and responsive administrative support across the Peer Support project. The role will provide efficient administration, ensuring that clients on the wait list for peer support are contacted in a timely fashion, and that databases are well maintained.

The postholder will have a passion for maintaining organised systems, whilst also having a friendly approach, communicating with clients with care and empathy.

Salary: £26,936 per annum (pro rata) & 3% contribution to pension

Hours: 14 hours per week

This fixed term contract ends on 31 March 2027 and is renewable depending on funding.

Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.

The full job description and application pack are available from Sound Minds’ website.

Closing date: 10:00am, Monday 29th June 2026

First interviews: Wednesday 8th July 2026

The role

We’re seeking an Events Assistant to join our fantastic Events team!

This role will be responsible for supporting the Events team by delivering a range of administrative tasks related the smooth running of our events programme, including delivering marketing and stewardship plans, and supporting with supporter journeys that maximise engagement, increase registrations and improve retention. 

You will gain experience in:

• Supporting the execution of some of the biggest challenge events in the UK, such as Brighton Marathon, as well as large virtual challenges.
• Delivering insight led and multi-channel supporter journeys.
• Working collaboratively with other high performing teams within Pancreatic Cancer UK, such as: Marketing and Communication, Supporter Care and Data.
• Build relationships and work with our supporters, agencies, and suppliers.

About You 

We’re looking for someone who will always put our supporters first and be able to show empathy and our values. It is desirable that you have experience in a customer service facing role and willing to expand your understanding and experience of charity sector.

You’ll have:

• Excellent organisational and good attention to detail skills.
• Good written and verbal communication and interpersonal skills 
• Good collaboration skills and is a good team player.
• Able to build a good rapport with supporters and colleagues alike.

If this sounds like you – we’d love to hear from you!

About working for us  

This is a fast-paced organisation that is committed to making a difference.  

Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About us   

We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease. 

Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more. 

We bring more break throughs through research, more change through campaigning and more support through our expert nurses. 

We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten. 

Because people with pancreatic cancer need more than hope. 

Underpinning this vision are our three values:  

• Courage
• Compassion
• Community

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.  

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.  

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. 

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards. 

Hybrid-working:  

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.   

How to apply  

• You can download the Job Description and Person Specification on our website's advert for full details of the role.
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that interviews will be held at our office near London Bridge on Wednesday 10 June 2026.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.