62 Associate director jobs

We are looking for a part-time Membership Officer, who will be working alongside our existing part-time Membership Officer. Together, you will lead on administrative support of our membership functions. Reporting to our Operations Manager, the post holder will be responsible for the administrative functions that support the smooth running and ongoing success of the organisation around membership. This role will work Tuesdays, Thursdays and Fridays and will work one day a week in our office in Archway, London (Tuesdays).

This is an interesting and varied role that acts as a first 'point of contact’ for the people we work with (such as Member Institutions, Registrants and queries from members of the public), as well as managing the administrative aspect of memberships, such as setting up new Registrants on our CRM system. The role also involves longer term project work such as overseeing the CPD audit and improving and growing membership processes.

We are looking for a committed and highly motivated individual with previous similar experience who is keen to join our small and friendly team. It’s important to us that the successful candidate will be in post for a substantial period. Occasionally this role would be asked to support at evening committee meetings or on Saturdays.

If you think you may have the relevant skills and experience, we look forward to hearing from you.

Lead transformation that changes lives. 

Are you a strategic thinker who can bring people together to turn complex challenges into practical change? 

Do you have the experience and influence to turn ambitious ideas into practical, sustainable transformation?  

If so, this could be the opportunity for you. 

At Together Trust, everything we do is about creating opportunities for the people we support to thrive. As we deliver our ambitiousfive-year strategy, we are looking for a talented Service Transformation & Innovation Lead to help turn our vision into reality. 

This is a great opportunity for someone who enjoys strategic thinking, collaborative change and working across an organisation to connect services, people and ideas in ways that make a real difference. 

You will work closely with senior leaders and colleagues across the Together Trust to translate strategy into action, align priorities and support transformation, innovation and partnership work. 

Salary: £49,943 | Full Time | Permanent  

Hybrid Working – Cheadle / home-based with travel across the Northwest (predominantly Manchester and Stockport area) 

Interview Date: 23rd October 2026

About the role 

As our Service Transformation & Innovation Lead, reporting directly to the Service Director, you will act as a key connector across services, strategic programmes and organisational priorities helping teams build momentum and embed meaningful, lasting change. 

What you will be doing 

• Shaping and leading improvement activity that helps deliver Together Trust’s five-year strategy and strengthens the way services work for the people we support 
• Turning strategic ambitions into practical delivery plans that help colleagues move forward with clarity, confidence and shared purpose. 
• Identifying opportunities to align projects, initiatives and change activity across services 
• Supporting senior leaders to manage priorities, dependencies and organisational capacity 
• Championing innovation, continuous improvement and the sharing of best practice 
• Moving new ideas, sustainability priorities and emerging partnerships from early thinking into practical change that services can adopt and sustain 
• Facilitating cross-service collaboration to strengthen outcomes and reduce duplication 
• Providing insightful reporting, governance support and delivery assurance. 
• Working in line with Trust safeguarding policy and practice

 About you 

You are someone who builds positive working relationships and enjoys bringing people together to solve complex challenges. You balance strategic ambition with operational realities and turn ideas into practical, sustainable solutions. 

We would particularly welcome applications from candidates who can show experience, understanding or transferable skills in the following areas: 

• Strategic delivery, transformation or service improvement across multiple teams or services 
• Stakeholder engagement, influencing and building alignment without direct authority 
• Turning organisational priorities into actionable plans and measurable outcomes 
• Identifying connections, dependencies, risks and opportunities across complex programmes of work 
• Facilitation and collaboration that help teams achieve shared objectives 
• Using evidence and data to support planning, decision-making and evaluation 
• Planning, organisation and communication 
• Relevant professional experience, learning or qualifications that support you to succeed in the role (including degree-level education or equivalent relevant experience)  

It would be great if you also have: 

• Project Management qualifications such as PRINCE2, APM or AgilePM 
• Change Management qualifications such as Prosci or APMG 
• Experience within social care, education, health, charity or other regulated service environments 
• Knowledge of programme management, portfolio delivery and benefits realisation approaches 
• Experience supporting innovation, sustainability or partnership development  

Why join Together Trust? 

At Together Trust, you’ll be part of a charity with a clear purpose: helping people feel supported, included and able to thrive. 

Benefits  

• Annual Leave – 27 days plus 8 bank holidays, rising to 30 after 5 years and 33 after 10 years. 
• Generous pension scheme and death in service benefit – up to 7% employer pension contributions and up to 6× basic salary. 
• Occupational sick pay and enhanced maternity, paternity and adoptive leave. 
• Reward and Discount platform plus eligibility for Blue Light Card. 
• Real Living Wage employer. 
• Refer a Friend scheme. 
• Training and development opportunities, including apprenticeships. 
• Long service awards with cash gifts and extra holiday. 
• Promotion of Wellbeing, including Mental Health First Aiders and free weekly yoga (in person/online). 
• Access to our Employee Assistance Programme. 
• Inclusive networks: Disability & Neurodiversity, Race Equality, Proud Together (LGBTQ+), Together for Men, Women Together. 

You'll have the opportunity to: 

• Shape the future direction of services across the Together Trust 
• Lead meaningful transformation that positively impacts people's lives 
• Work alongside compassionate, courageous, and collaborative colleagues 
• Influence strategic decision-making at a senior level 
• Be part of an organisation committed to innovation, learning and continuous improvement 
• Enjoy a flexible hybrid working environment 

Our commitment to inclusion 

We welcome applications from people of all backgrounds and experiences. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. 

We positively encourage applications from people with lived experience.  If you need any reasonable adjustments throughout the recruitment process and employment journey we will work with you to understand what support would help. 

Enhanced DBS check required (undertaken by Together Trust). 

Ready to make an Impact? 

If you are passionate about driving innovation, building partnerships and delivering meaningful change that improves outcomes for people and communities, we'd love to hear from you. 

Apply today and help shape the future of Together Trust services 

We reserve the right to close this advert early if a suitable candidate is identified. 

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
We are seeking an organised, proactive and people-focussed HR Assistant to join our HR function at Scotland’s Charity Air Ambulance. Working closely with the HR Officer and colleagues throughout the charity, the successful candidate will coordinate recruitment and onboarding activities, maintain HR systems and records, support payroll and learning and development processes, and help ensure our people practices remain compliant, efficient and aligned with our values.

This is an excellent opportunity for someone looking to develop their HR career in a role that offers exposure across the full employee life cycle. You will play a key role in delivering an efficient and professional HR service, supporting colleagues and managers across the charity while helping to create a positive employee experience.

This role will be based in Perth, at Scone Airport. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis (pro-rata). This is a part-time position working 22.5 hours per week. We offer flexibility regarding the working pattern, which will be agreed with the successful candidate to support both individual and charity needs. Occasional visits to our Aberdeen base will be required.

About You

We are looking for someone who:

• Has previous administrative experience, ideally within an HR, people or office environment.
• Has excellent organisational skills and can manage multiple priorities effectively.
• Demonstrates strong attention to detail and a commitment to accuracy.
• Is confident using Microsoft Office applications and HR systems.
• Has excellent communication and interpersonal skills.
• Understands the importance of handling confidential information sensitively and professionally.
• Enjoys working collaboratively and building positive relationships across an organisation.
• Is committed to providing excellent customer service and creating a positive colleague experience.

A CIPD level 3 qualification, or equivalent, (or working towards one) would be advantageous but is not essential.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service) pro-rata
• Death in Service benefit: 4 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

Interviews will take place at our base at Perth Airport in Scone during the week commencing the 19 October 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 11th October 2026. 

About the Role
We are looking for a Development Coordinator to support and develop Outside Edge Theatre Company’s fundraising and income generation.

Working closely with the Artistic Director/CEO, Trustees and external consultants, you will play a key role in the day-to-day delivery of fundraising activity, with a particular focus on trust and foundation fundraising, individual giving, corporate relationships, supporter communications and donor stewardship.

This is a newly created role and we welcome applications from candidates interested in taking their first steps in a career in fundraising. Training, strategic support and development opportunities will be provided.

Key Responsibilities
Grant Management
– Research, prepare and write high-quality applications to trusts and foundations.
– Identify new funding opportunities and manage application deadlines.
– Coordinate funder acknowledgements, monitoring and evaluation reports.
– Support the development of statutory contracts and restricted project funding.

Individual & Major Giving
– Support the implementation of a new individual and major giving strategy.
– Analyse donor data to identify engagement and fundraising opportunities.
– Develop fundraising campaigns, donor events and personalised supporter communications.
– Lead supporter stewardship and cultivation events.
– Develop targeted content and approaches for high-net-worth individuals and corporate partners.

Corporate & Challenge Events
– Support the implementation of the corporate and challenge events strategy.
– Develop and deliver challenge events.
– Build relationships with corporate partners and sponsors.
– Support social media and community engagement to recruit challenge event fundraisers.

Communications & Administration
– Oversee the monthly supporter newsletter and other fundraising communications.
– Update donor communications, website and promotional materials.
– Maintain accurate Gift Aid, income and expenditure and fundraising records.
– Keep the development database up to date and use Salesforce and Mailchimp effectively.
– Ensure fundraising systems and procedures are effective and GDPR compliant.
– Prepare fundraising reports and keep up to date with fundraising and charity sector developments.

Person Specification
We are looking for someone with:

– An interest in fundraising or supporter engagement, gained through paid work, volunteering or other relevant experience.
– Excellent copywriting and editing skills, with the ability to adapt communications for different audiences and platforms.
– Experience in an administrative, fundraising, customer service or similar role.
– Excellent organisation, time management and attention to detail.
– Strong communication skills and confidence engaging with a wide range of people, including public speaking.
– Good IT skills; CRM experience is desirable.
– The ability to analyse data and identify trends.
– A positive, inspiring and collaborative approach.
– A passion and commitment to arts with social inclusion at its core.
– The ability to manage a varied workload in a busy, fast-changing environment.
– A willingness to meet the requirements of Outside Edge’s Vulnerable Adults Protection Policy.
– A willingness to support marketing and promotional activity.

We particularly welcome applications from people with relevant transferable skills, even if you do not meet every criterion.

Access & Inclusion

Outside Edge aims to encourage a culture where people can be themselves and be valued for their strengths and we want our team to represent the same diversity of our participants, audiences and artists.

We are keen to hear from a diverse range of candidates from all backgrounds drawing on different perspectives, experience and knowledge. We particularly want to encourage people to apply for this role who have lived experience of being affected by addiction and those who are representative of the diverse communities we serve.

Please feel free to contact us if you require further assistance or would like to submit your application in an alternative format. We will support any access requirements you may have during the recruitment process and ensure that reasonable adjustments are in place as required by the Equalities Act 2010.

Your application and any associated personal information will be stored and processed in accordance with our Data Policy and destroyed after six months. We will keep your equal opportunities form for a period of up to 6 months, after which point the data will be anonymised and aggregated for monitoring purposes. If you are engaged by us, the information you supply will be kept securely and form part of your record with us.

Job Title: Evidence & Insight Lead            

Location: Hybrid with 1 day per week in the London Office 

Hours: 35 hours per week  

Contract type: Permanent  

Salary: £50,430 per annum (hybrid) 

What we do:     We help young people through cancer 

How we work:  We’re Determined, United, Spirited and Kind 

What we’re looking for:

• We’re looking for a strategic and creative Evidence & Insight Lead to shape Teenage Cancer Trust’s approach to evidence, insight and learning. 

• You’ll set up this new function, identify the charity’s insight needs and develop a forward-looking plan to deliver against them.

• Acting as the charity’s expert on research and insight, you’ll ensure existing knowledge and learning is consolidated, interpreted and shared to maximise its value.

• Drawing on well-honed relationship skills, you’ll work across multiple teams and forge new partnerships externally.

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by Sunday 27th September, 1st Stage Interviews Monday 19th October (online) and 2nd Stage Interviews on Thursday 22nd October potentially in person. 

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service). 

For information on how we collect, store and process personal data please contact the HR Team

We anonymise applications until interview stage to ensure an equitable hiring process. We understand that some applicants may choose to use AI tools such as ChatGPT to support their application. If you do, please make sure your responses reflect your own voice, experience and motivation for joining us.

We’re looking to get to know you, so the strongest applications are those that are authentic, personal and demonstrate your unique skills, experience, and knowledge. Relying heavily on AI-generated content can sometimes overlook key requirements in the job description and may reduce how effectively your application comes across.

Lumos is looking for an experienced and solutions-focused Senior Programme Manager to coordinate the successful delivery of complex, multi-country programmes, including a major, multi-country and multi-year programme. 

This is a pivotal role for an accomplished programme-management professional who can bring people, plans, budgets and evidence together to keep ambitious projects moving forward. Working across countries, disciplines and organisational functions, you will help ensure that our programmes are delivered to a high standard, on time, within budget and in accordance with donor requirements. 

You do not need to be a specialist in childcare reform. What matters most is your strong track record of managing large, restricted-funded international programmes and your ability to navigate complexity with clarity, sound judgement and a collaborative approach. 

About Lumos 

Lumos works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families, supported by their communities. 

Working alongside governments, civil society organisations and young people with lived experience, we help families stay together or reunite and support the transition from institutional to family- and community-based care. 

Over the next 10 years, Lumos aims to enable 500,000 children in care to return to family-based care and help prevent 10 million children from experiencing family breakdown and separation. Achieving this ambition requires pace, collaboration and excellent programme delivery—and this role will make an important contribution. 

The role 

Reporting to the Director of Programme Delivery, you will provide day-to-day coordination, monitoring and support across a portfolio of international projects. 

Your principal focus will be coordinating a major multi-country, multi-year programme across multiple participating countries. You will work closely with Country Directors, project teams, technical and MEAL colleagues, Fundraising, Finance and People teams, as well as donors and delivery partners. 

Your responsibilities will include: 

• Coordinating multi-country project delivery against agreed workplans, budgets, results frameworks and donor requirements
• Maintaining clear project plans, risk registers, dashboards, logframes and delivery trackers
• Identifying risks, delays and bottlenecks early and helping teams find practical solutions
• Managing budgets, forecasts and expenditure, including donor financial reporting and budget realignments
• Supporting country teams and partners to strengthen their project and financial-management capacity
• Managing or matrix-managing project colleagues across different countries and disciplines
• Coordinating monitoring, evaluation, accountability and learning activities, ensuring that reliable evidence informs delivery
• Supporting high-quality narrative and results reporting in collaboration with grant-management colleagues
• Monitoring sub-awards, sub-grants and partner compliance
• Supporting donor monitoring visits, audits, procurement and grant-compliance processes
• Contributing to proposals and concept notes for future institutional funding
• Ensuring safeguarding is embedded effectively across the projects you coordinate
• Travelling internationally when required to support programme delivery

As projects begin, evolve and close, you will work flexibly across the wider portfolio, providing dependable coordination wherever it is most needed. 

About you

You will bring significant experience coordinating large, restricted-funded international programmes, ideally valued at more than £1 million per year. This may have been gained within international development, child protection, education, health, WASH or another related field. 

You will also bring: 

• A recognised project-management qualification and strong practical expertise in work planning, risk management and multi-stakeholder coordination
• Experience delivering single- or multi-country projects funded by institutional donors such as USAID, FCDO, the Dutch Government or major foundations
• Strong financial-management skills, including budgeting, forecasting, expenditure monitoring and donor compliance
• Experience of complex institutional-donor grant requirements, or the ability to apply closely related experience
• Experience managing or matrix-managing multidisciplinary and geographically dispersed teams
• Strong knowledge of results frameworks, indicators, monitoring and donor reporting
• Experience overseeing sub-awards, sub-grants, consortium partners or other delivery partners
• Excellent organisation, analysis and problem-solving skills
• The ability to remain calm, make sound decisions and manage competing priorities
• Excellent written and spoken English; Spanish, Romanian, Ukrainian or Arabic would be an advantage
• A genuine commitment to children’s rights and to Lumos’ mission and values

You will be a collaborative and culturally sensitive communicator who builds trusted relationships across teams, countries and professional disciplines.

You will combine close attention to detail with the ability to see the wider picture and will be comfortable creating structure and momentum in a complex international environment. 

Why join Lumos? 

This is an opportunity to apply your programme-management expertise to work with meaningful, lasting impact. You will collaborate with committed colleagues and partners around the world, helping to strengthen programmes designed to ensure that children can grow up in safe, loving families. 

Closing date: 11 October 2026 

Interview dates: week commencing 19 October 2026 

Applicants must have the right to work in the UK  

Only shortlisted candidates will be contacted  

Lumos is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to complete safeguarding checks appropriate to the role, including references from previous employers and a relevant DBS check. 

We are committed to equality, diversity and inclusion and welcome applications from candidates of all backgrounds. 

Do you want to be part of a dynamic and innovative fundraising team? Do you want to raise money for some of society’s most pressing challenges and play a key role in an ambitious fundraising and volunteering campaign?

We are looking to recruit a Philanthropy Officer to join us at this very exciting time. The Philanthropy Officer will be responsible for the relationship management of a portfolio of around 100 prospective donors in order to raise funds for a range of key projects. They will be responsible for the entire prospect relationship management process including researching, cultivating, asking and stewarding. 

This role will play an integral part in supporting donations to improve student experience and across key areas of research.

As part of an award-winning team and led by some of the most respected names in higher education fundraising, you’ll get the chance to work across the team and wider university to encourage new donors to make long-term, sustainable and significant £10k plus gifts. You will also have the opportunity to work with our senior team on proposals to top donors enabling you to get experience of working with some of the most successful and experienced major gift fundraisers in the UK Higher Education sector. 

You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.

As a Philanthropy Officer you will have responsibility for managing a portfolio of current and prospective donors. You will have the confidence to ask for donations, be a strong communicator, and be passionate about making a difference to some of the biggest challenges the world faces.

The Philanthropy Officer will take ownership of the end-to-end relationship management process of a prospect, from initial research to stewardship activity:

1. Personally manage a portfolio of circa 100 of the University’s (4- and 5-figure) donors and prospective donors, maintaining close relationships with each prospect and integrating them with the University whenever possible to bring the prospective donors to the point where you can ask for philanthropic support.

2. Secure over £100,000 of donation pledges in the first year and develop a sustainable pipeline of prospects and philanthropic income.

3. Demonstrate an understanding that successful fundraising is based on building effective relationships, which match a prospective donor’s philanthropic interest with an area of strength and/or opportunity at the University. Be responsible for the end-to-end relationship management process of your contacts including:

· Identifying new prospective donors from your networks.

· Making the approach and managing a cultivation process, tailored to your prospect.

· Understanding the University’s campaign priorities and bringing them to life for individual supporters. through various communication channels.

· Asking confidently, passionately and effectively for key priorities.

· Building long-term relationships that are centred on the donor, including maximising volunteering opportunities where appropriate.

· Stewarding the donor once a gift is made, ensuring the individual remains connected to the University, the project, and the impact which they have made.

4. Responsible for adhering to relevant fundraising regulation and GDPR whilst ensuring fundraising processes are ethical and that due diligence is undertaken as necessary.

5. Deliver against set targets including money raised, asks made, meetings secured and gift close rate.

6. Communicate effectively with prospects, donors, volunteers, alumni, academics, researchers and businesses using a wide range of communication skills.

7. Communicate effectively with prospects and donors by phone, email, LinkedIn, letter and face-to-face.

8. Work internally with academics to showcase projects to potential donors and work with colleagues across the university to bring gifts to fruition.

9. Work closely with the Volunteering, Events, Campaign Management, Donor Experience, Regular Giving and Legacy Teams to maximise opportunities for collaboration with prospective donors.

10. Working in partnership with other fundraisers and members of DARO including sharing best practice and ensuring prospect development by playing in senior stakeholders at the right time.

11. Use Blackbaud CRM to record meetings and proposals effectively to allow accurate performance monitoring and reporting.

12. Take ownership of all processes and communications in relation to your prospects to include writing proposals, first approach communication, thank you letters and gift paperwork as appropriate.

13. Work with the Philanthropic Finance Team to ensure pledges are fulfilled and donations are correctly managed.

14. Being familiar with methods of tax efficient giving in the UK.

15. Seeking out opportunities for professional development.

16.  Fosters a fair and equitable workplace for all staff.

17.  Supports the University’s sustainability agenda through resource efficient working.

18.  Any other duties commensurate with the grade.

About This Job

This is an exciting and rewarding role proactively identifying deserving individuals, manage and modernise the awards process of both charities, provide expert advice and seek additional national external awards and recognition.

You will also manage a small team of grants officers, overseeing the delivery of impactful financial support to the charities beneficiaries through multiple funding programmes.

Essential Skills

· GCSE English or equivalent experience

· At least two year’s experience of drafting award citations or funding applications

· Experience of working with partners, internally and externally

· Ability to extract information from people with varying powers of written expression

· Information gathering and analysis skills

· Excellent written and verbal communication skills.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible).

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 4th October 2026.

Interviews will be held in person in London shortly after the closing date.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

We are seeking an experienced Operations Manager who can balance strategic vision with hands-on execution.  As a member of our leadership team they will work cross-functionally, colaborating with other key members of the team.  They will provide operational excellence by mapping workflows, and use their data skills to provide insights to refine and support service delivery and demonstrate impact.  This is a strategic and hands on role.  Ultimately, the ideal candidate is a problem-solver who can elevate the charity's reputation, nurture community relationships, and translate high-level strategy into practical, impactful operations.

To apply for this role:

Please provide your CV (maximum 2 pages) and supporting statement detailing how you meet the requirements of the role - providing clear examples of experience, skills and knowledge (no more than 1 page).

We’re keen to understand your individual experience and voice, so please write your supporting statement without the use of AI-generated content

About the Role: 

The Operations Manager is a senior leadership role, responsible for overseeing the operational effectiveness of the organisation. You will ensure our team has the tools, systems and support they need to deliver life-changing services to families.  The role is also pivotal in shaping how we measure and demonstrate the impact of our work.  This is a strategic and hands-on leadership role at the heart of a growing, values-driven organisation.  Demonstrable operations experience is essential.

Reports to: 

Managing Director 

Responsible for:

Business Support Administrator

Data Consultant

Key Responsibilities: 

Leadership 

As a member of the Senior Management Team, you will work collaboratively with the Managing Director and other senior leaders to:

• Build strong relationships with counterparts within the Home-Start London network and at Home-Start UK.

• Contribute to strategic planning and collaborate with external advisors on specialist projects as required.

• Deliver against the organisational priorities and objectives as defined in the business plan.

• Develop our services and ways of working to ensure the charity’s long term sustainability. 

• Support the team to work efficiently and effectively - according to the strategy policies and commitments we have signed up to.

• Work closely with the Family Services Manager, to ensure our data needs are aligned with our Impact Measurements.

Operations 

• Oversee the implementation and development of operational policies and procedures, including GDPR and H&S, ensuring compliance.

• Manage the operations budget and ensure efficient use of resources.

• Maintain and streamline administrative systems (eg: Google drive, Google Forms, Charity Log, telephony/communications systems).

• Lead key operational projects and oversee all office administration, tech support and premises management.

• Lead on end to end project management of HSUK Quality Assurance requirements as well as our National Data requirement.

• Manage data collection and evaluation across multiple platforms including Charity Log.  This includes project managing and supporting delivery of our Annual Data review.

• Support governance processes and liaise with the Board of Trustees when required.

Impact and Evaluation

• Lead the organisation’s impact delivery, through supporting data collection and evaluation across multiple platforms including Charity Log.

• Work with the Family Services Manager to ensure outcomes of family experiences inform service design and delivery.

• Produce tailored reports and insights to inform funding applications, Impact Reports and Trustee Reports as required.

• Collaborate on funding applications with the CEO and Communications Manager.

• Champion the voices of children and families, using data to support storytelling to demonstrate real-life impact.

Team Management

• Line manage the Operations Team (Business support Administrator, Database Consultant).

• Provide direction to the Business Support Administrator to enable effective and efficient day to day running of the organisation. 

• Manage team in accordance with the Home-Start Wandsworth procedures, policies and values. 

• Support effective management of any non home-visiting Volunteers supporting the organisation’s work . 

Essential skills and experience:

• Strategic thinker with the ability to manage multiple projects and priorities

• Proven experience in operations management, ideally in a charity/not for profit setting

• Strong knowledge of service evaluation and data analysis

• Skilled in communicating complex information clearly and accessibly

• IT confident and adaptable to new systems and tools (Charity Log, Monday CRM, Slack etc)

• Experience of leadership / managing a small team

• Excellent written and verbal communication. 

• Excellent organisational and project management skills. 

• Working knowledge of GDPR legislation and implementation of associated policy

• Experience of Board level reporting against objectives and/or data led reporting.

• Curious and passionate about using data to tell compelling stories of impact

• Project management expertise

• Understanding of local community needs and services

About GMWSA

Greater Manchester Women’s Support Alliance brings together nine Member and Associate women’s centres serving all ten Greater Manchester boroughs. Together, the Alliance helps women involved in the criminal justice system, at risk of offending or experiencing multiple disadvantage to access coordinated, trauma-responsive support in their communities.

GMWSA is both a strategic alliance and a contract-holding organisation. It coordinates major commissioned work across Greater Manchester, supports delivery through local women’s centres and represents a pan-Greater Manchester view in partnerships concerned with women, justice, health and gender-based violence. Its work includes community-based probation services, support at HMP Styal and health-focused initiatives delivered with NHS and voluntary-sector partners.

About the role

This maternity-cover appointment comes at an important point in GMWSA’s development. The substantive Chief Executive has built strong relationships and a significant portfolio of work. During her absence, the Alliance needs a confident interim leader who can maintain momentum, give staff and partners clarity, and ensure that major commitments continue to be delivered well.

Alongside business continuity, there is meaningful development work to lead. GMWSA is resetting its strategic purpose, strengthening the way its Board and membership work together, and preparing for the possible retender of service contracts.

The successful candidate will keep delivery on track while helping the Board and members make practical progress on these priorities.

You will lead a small core team and work across a wider network of project staff, secondees, women’s centres, commissioners and strategic partners. This is a hands-on role requiring sound judgement, strong relationships and the confidence to move between operational detail and system-level influence.

Key responsibilities

·  Provide visible, values-led executive leadership throughout the maternity-cover period.

·  Maintain oversight of contracts, services, safeguarding, performance, finance and organisational risk.

·  Lead readiness for a potential contract retender, coordinating members, evidence, relationships and bid planning.

·  Work with trustees to strengthen governance, clarify accountability and support Chair and Treasurer recruitment and induction.

·  Bring members together around a clearer strategic purpose and a sustainable future for the Alliance.

Who we are looking for

We are looking for an experienced Chief Executive, Interim Chief Executive or senior leader who can establish credibility quickly and combine calm stewardship with constructive change.

You will be comfortable leading a small organisation that operates through partnerships, commissioned services and influence rather than a large directly delivered service base.

The successful candidate will bring:

·  Senior leadership experience in a charity, public-service or other mission-led setting.

·  A strong understanding of commissioned services, contract performance and the disciplines required of a prime provider or accountable body.

·  Strong external relationship and influencing skills, including the ability to hold constructive boundaries with commissioners.

Why join GMWSA?

This is an opportunity to make a tangible difference in a focused period: protecting high-value services for women, supporting a committed team and membership, and helping an established Alliance take its next steps with greater clarity and confidence.

The role offers genuine scope to influence that work while maintaining the relationships and operational grip on which women and partners rely.

How to apply

Full information about the role and the application process will be available on the Peridot Partners microsite. Applications will close on a date to be confirmed.

For a confidential discussion, please contact Bill Yuksel at Peridot Partners.

This post is restricted to women as an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010. Appointment will be subject to appropriate pre-employment checks, including a DBS check.

As Innovation Strategy Manager you will lead in helping Battersea learn, experiment and develop new solutions to drive forward our strategic priorities, keeping us relevant, future-focused and generating ever greater impact.

All work is delivered through creativity, collaboration within and outside of Battersea and a deep understanding of our target audiences, balancing ambition and pragmatism.

Why the role exists:

This is a rare opportunity to lead in helping Battersea learn, experiment and develop new solutions to positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring strong strategic thinking, innovation expertise, service design, and leadership skills to an environment focused on meaningful social impact, working alongside a team of smart, compassionate, and experienced colleagues.

This role focuses on broad, organisation-wide innovation - spanning our services, operations, supporter offering, and income generation - with a clear focus on delivering outcomes for animals and the people who care for them. It is not a specialist digital or fundraising role; instead, it centres on identifying the right problems and shaping effective responses. While some initiatives will involve digital elements (and an understanding of this is useful), delivery is carried out by specialist teams both in-house and externally.

Success in this role means identifying high-impact opportunities, aligning stakeholders around them, and ensuring they are taken forward effectively - supporting pilots and implementation where appropriate.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. 

Closing date: 22nd September 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First Round (online): 30th September & 1st October 2026
Second Round (in-person): To be confirmed

For more information about the role, please download our Recruitment pack.

Sightsavers is looking for an experienced and strategic Head of Major Donor Fundraising to lead the next phase of growth for our high value individual giving programme. This role can be worked full time or part time, with a minimum of four days per week, and is UK based with regular travel to our Haywards Heath office.

As part of the Fundraising and Marketing directorate, you will develop and deliver a long-term major donor strategy, lead a specialist team and personally manage a focused portfolio of high value donors and prospects. The role will focus on supporters giving £10,000 or more per year, while also strengthening nurture and loyalty programmes that help build a sustainable future pipeline of philanthropic support.

Working closely with colleagues across fundraising, technical leadership, programme delivery, finance, planning and senior leadership, you will identify compelling funding opportunities and help build strong cases for support. You will also represent Sightsavers externally with donors, prospects, philanthropy advisers, wealth advisers and sector networks.

We would like to hear from confident and collaborative senior fundraisers with experience of leading or managing a high value fundraising programme. You will bring a strong track record of securing, cultivating and stewarding significant gifts, including six-figure prospects, alongside the ability to use data and insight to manage pipelines, forecast income and support decision-making. You will also bring the relationship-building skills to work effectively with trustees, senior leaders, high net worth individuals and external advisers.

Application and interview process
To apply, please complete an application through our recruitment portal by uploading an up-to-date CV and answering the job-specific questions. We are particularly interested in understanding your motivation for applying. We anticipate a two-stage interview process, with first interviews from w/c 12 October and second-round interviews expected w/c 19 or 26 October 2026. The process will include a role-specific presentation task at first interview stage, and one interview will be held in person at our Haywards Heath office. We would like the successful candidate to start by the end of January 2027.

Sightsavers is a Disability Confident employer. We welcome applications from candidates with diverse backgrounds and experiences and are committed to making reasonable adjustments throughout the recruitment process.

Closing date: Monday 12th October at 9am

About the role

This is a technical leadership role, helping deliver the modernisation of the technology that lets our community of over a million people take action every day on the issues they care about. Our enterprise scale tools are being re-built into a modern, modular platform and you’ll be joining the team as a leader in this work

You’ll be the second senior engineer on the team, joining as an equal partner to our existing senior engineer. This role requires an experienced technology leader with a proven track record of delivering great product and engineering outcomes — someone who has already shaped product engineering strategy, architected and engineered great products, developed people and teams, and established engineering standards through the delivery of significant projects at this level.

For many years, we have maintained a spectrum of different in-house products and are now building a modular platform, and your experience of leading on projects or products like this will be extremely valuable to us.

AI first development is central to our operational and development model and this role will offer you the opportunity to work with a team who’ve already proven that we can use AI development tools to deliver for our organisation. We’re looking to you to help us explore and achieve even more.

We’re on a mission to create an elegant, stable and highly effective platform that sits at the core of our mission – to make our country a fairer, more respectful, more sustainable place, and we’re excited to learn how you’ll help with this.

You will have real agency and influence within a small, growing team to try new things and contribute to making a real-world impact. You will help deliver our product roadmap and identify areas for technological innovation that will continue an exciting new chapter of 38 Degrees. Day-to-day, we are working out how to deliver cutting-edge software development in the age of AI and we are excited for the successful candidate to be a core part of this process.

This is a rare opportunity to help redesign a tech stack, develop a best practice AI-enabled software development model with the highest technical standards and deliver a sector-leading set of tools for one of the biggest campaigning organisations in the UK.

There are no formal education requirements for this role. As long as you can show us that you have the skills we don’t mind where you got them from! To be successful in your application you must meet the requirements of this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

Your background and experience

We are looking for someone with experience leading development, teams, products and technical standards – you’ll be adept at setting direction and bringing others with you. You’re someone who’s accountable and takes ownership, delivering what they promise. You’re always striving to improve and effective at motivating others to follow the standards you set. You will have experience developing software using AI tools, and be brimming with ideas about how a small technology team can make the most of tools like Claude Code to multiply our impact and how you’ll use your influence in the team to make that happen.

You’re someone who understands the discipline around leading and maintaining a product, not just working across technologies. You are creative and curious when it comes to solving business problems, comfortable asking users “why” and understanding what they are trying to achieve, and you enjoy collaborating to identify and deliver the best technical solutions. You understand the non-profit campaigning domain we’re operating in, or you’re excited to learn. You demonstrate the specific technical expertise the role requires while also applying product-outcomes-thinking best practice to work effectively with end users.

You are a patient and clear communicator with non-technical stakeholders, and you’re motivated by achieving real lasting business impact and collaboratively solving business problems with users rather than simply delivering requested features. You’re driven by the opportunity to build best-in-class campaign tools and deliver professional, high-quality work that makes our tech products a joy for users and supporters to interact with.

You are flexible, as comfortable responding to short-notice reactive requests and staying cool-headed in a crisis as you are pushing forward longer-term product development work. You’re eagle-eyed when it comes to tackling technical debt and putting effective processes in place to maintain high-quality development. You’ll be keen to play a key part in shaping the culture and professional standards of our team.

And finally – you’ll need a passion for being part of our mission to make the country a fairer, more respectful, more sustainable place, and a hunger to give our supporters the power to help make that happen.

Full job description: Salary Scale F1 – Senior Developer _ Campaign Technologist

About us

38 Degrees is a community of more than a million people who – in a moment away from their busy days – take small actions on issues they care about, which all add up to something bigger, a movement for a better Britain for everyone who calls our country home.

A Britain where we all get a fair chance in life and where the place we were born, or the area we live in, doesn’t decide that chance. Where we protect our planet and hold those in power to account for doing the same, and where we are treated, and treat one another, with respect.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Benefits of working for 38 Degrees

38 Degrees’ approach to total rewards (salaries, rewards and benefits) is rooted in our Compensation Philosophy which defines our principles and the criteria to ascertain whether decisions on pay and reward meet those principles – our ultimate aim is to attract and retain a talented, driven team, and reward all of us for the impactful work we do in a way which is fair, equitable and sustainable, based on this philosophy and our vision to make the UK fairer, more respectful and more sustainable.

38 Degrees employee salaries, rewards and benefits are benchmarked against the UK Not For Profit sector.

38 Degrees’ culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun.

We regularly enjoy team away days and social hours.

Additional Benefits (as per the statutory or enhanced qualifying conditions in the staff handbook)

Currently we provide:

• 38 Degrees operates a four-day working week. Our working days are Monday – Thursday. On rare occasions employees may work on a Friday to manage reactive work or communication with organisations that work a five-day week. If a bank holiday falls on a Monday, employees are required to work Tuesday – Friday
• For a four-day working week employees receive 24 days (pro rata) annual leave per year (plus bank holidays) pro rata. The office closes between Christmas and New Year, employees do not need to take this additional time from their annual leave allocation
• Employer pension contribution
• 24 hour employee assistance programme
• Family leave policies (some with enhancements)
• Employer paid annual flu vaccination
• Rental deposit loan
• Contribution to eye tests/glasses
• Learning and development budget

We are developing the following benefits which we will communicate when finalised:

• One month paid sabbatical leave as per policy terms after 5 years of service
• Cycle to work scheme
• IVF
• Menopause
• Religious leave
• Surrogacy
• Parental Bereavement Leave
• Global Remote working

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. A third of us live outside London. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practices, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks.
• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online.
• Making any reasonable adjustments – for example ensuring we have a BSL interpreter organised in advance if you’d need one.
• If there is anything else you’re concerned about or think we could provide, please let us know.

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

The recruitment process: In addition to your written application (details below), you will be required to complete a ‘live’ technical test and two rounds of interviews (all remotely). You can apply for this through Charity Job, please ensure you have answered the application questions below.

Application Questions (max. word count: 2000 words across all questions)

1. As a senior engineer, how have you approached managing the adoption of AI tools (e.g. Claude Code or similar) across a team? How do you balance encouraging adoption with maintaining code quality and standards? Can you give an example of a decision you made, or would make, about where AI tools should and shouldn’t be used, and how you’d bring the rest of the team along with that view?
2. In your view, how is the day-to-day practice of software development changing as AI tools become more capable? What has and hasn’t changed about how a team should be structured or how work should be planned, compared to a traditional development model?
3. Please outline an example of an unexpected technical issue that impacted core business operations and how you dealt with that.
4. Select an application you regularly use and describe three key design features that enhance its user experience. What considerations do you think influenced these design choices?

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager – Complex Needs & Community
Reference number: 381
Responsible to: Chief Operating Officer
Working hours: 37.5 Hours per week
Contract: Maternity cover 1 year, subject to extension
Rate of pay: £39,500 - £42,000 per annum
Working base: The Herts Mind Network Wellbeing Centre closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Bounce Back (hospital services) contracts. As the services grow and develop, other services/projects may sit under this post.

About the role

The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across Hertfordshire county.

As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Chief Operating Officer (COO) you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.

Responsibilities of the post

• Support the COO with effective running of the complex needs and community services.
• Build strong relationships and liaise with commissioners and partner organisations.
• Manage the Flourish contract
• Manage the Bounce Back services which includes A&E link workers, Daylight service, Bounce Back Emergency Department services and Bounce Back inpatient services.
• Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• Support the development of services by promoting and being responsive to changing needs.
• Ensure the embedded influence & participation of lived experience and service users and to actively seek the views and feedback from clients in order to shape and improve delivery.
• Oversee the recruitment and management of client facing staff.
• Embed HMN Safeguarding policies and be a strong safeguarding level 3 champion and manage/support referrals.
• Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
• Monitor outcomes and evaluate the service, ensure all KPIs are met.
• Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
• Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
• Maintain and enhance service delivery standards and effectiveness.
• Apply for funding bids where required and support the COO in writing bids for new projects
• Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
• Support the management of other contracts when required by the COO

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Tuesday 13th October at 5pm
Interviews to be held week commencing October 19th.
N.B. Please quote reference number 381 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.