200 Auditor jobs

Compliance Manager - Social Housing

Birmingham (Hybrid) 

Up to £50,000 per annum 

The Role

We are currently recruiting for a Compliance Manager to join an established housing provider in Birmingham. This is an excellent opportunity for an experienced compliance professional to take responsibility for the effective management of landlord compliance across a residential property portfolio.

Working closely with senior management, contractors and internal teams, you will help ensure the organisation maintains high standards of safety, compliance and regulatory performance across its homes.

Key Responsibilities 

• Take ownership of the delivery of the organisation's landlord compliance requirements across its housing stock.
• Plan and oversee programmes of inspections, testing, servicing and any necessary follow-on works.
• Ensure all statutory obligations are being met and that compliance activity is completed within required timescales.
• Oversee external contractors, challenging performance where necessary and ensuring agreed service levels are maintained.
• Review compliance information and certification, ensuring records are complete, accurate and suitable for audit and regulatory scrutiny.
• Investigate areas of non-compliance and put appropriate action plans in place to resolve issues.
• Contribute to the organisation's wider building safety and risk management arrangements.
• Provide regular updates and management information on compliance performance, risks and emerging issues.
• Work with colleagues to resolve customer concerns, complaints and escalated cases relating to safety and compliance.
• Identify opportunities to improve processes, performance and value for money across the compliance function.
• Work collaboratively with internal teams and external partners to maintain safe homes and a high-quality service.

About You

• A strong background in housing compliance, ideally within a housing association, local authority or similarly regulated organisation.
• Broad knowledge across areas such as gas, electrical, fire, asbestos, water hygiene and lift safety.
• Experience overseeing contractors and holding suppliers accountable for delivery and performance.
• A good understanding of current health & safety and building safety legislation affecting social housing.
• Experience working with compliance databases, certification and asset information.
• The ability to analyse information, identify potential risks and take decisive action to address issues.
• Strong communication skills, with the confidence to work with senior colleagues, contractors and other stakeholders.
• Excellent organisation skills and the ability to manage multiple compliance programmes simultaneously.
• A proactive approach to improving services rather than simply maintaining the status quo.
• A relevant qualification within compliance, health & safety, housing or building safety.
• NEBOSH Certificate or an equivalent Health & Safety qualification.
• Membership of an appropriate professional body would be advantageous

Apply

If you're an ambitious compliance profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]

Clinical Services Manager

Location: Finsbury Park, London, with limited travel outside London
Hours: 21 hours per week, with occasional out-of-hours work
Salary: £40,800 pro rata (21 hours per week)
Contract: Permanent
Reporting to: Director of Clinical Services

About the role

icap is looking for an experienced and committed Clinical Services Manager to join our Clinical Management Team and support the Director of Clinical Services in the delivery, development and governance of icap’s therapeutic services.

This is an exciting opportunity for an experienced clinician with strong clinical management and people-management skills who is passionate about delivering high-quality, accessible therapy and supporting therapists to provide safe, effective and culturally sensitive services.

As Clinical Services Manager, you will have an important role in overseeing the day-to-day delivery of our clinical services, supporting our network of therapists and supervisors, and ensuring that clients receive a high-quality service from referral through to allocation and ongoing therapy.

You will act as a senior clinical resource within the organisation, providing clinical consultation and guidance, particularly around risk and safeguarding, while working closely with the Director of Clinical Services, Clinical Administrator, therapists, supervisors and partner agencies.

Key responsibilities

As Clinical Services Manager, you will:

• Provide clinical leadership and management across designated services, supporting therapists and supervisors and ensuring that clinical practice meets icap’s policies, procedures and governance requirements.

• Oversee the client journey, including referrals, pre-initial consultations, triage, assessments and allocations, working closely with the Clinical Administrator and assessing therapists.

• Provide senior clinical advice and consultation, including guidance around clinical risk, safeguarding and complex presentations, and provide clinical cover where required.

• Support and develop our clinical teams, including induction, regular reviews, recruitment, team meetings, CPD and ensuring high standards of clinical documentation and outcome measurement.

• Build strong relationships with partner agencies, funders and stakeholders, representing icap at relevant meetings and contributing to consultation, service development and improved access to therapy.

• Work closely with the Director of Clinical Services and wider management team on clinical governance, service development, audits, policies, reporting and the continued development of icap’s therapeutic services.

About you

We are looking for a qualified and experienced therapist who combines strong clinical expertise with excellent organisational and management skills.

You will have:

• Full professional membership, registration and accreditation with UKCP, BPS, BPC, BACP or equivalent.

• At least five years’ post-qualification experience.

• Experience of working therapeutically with people who have experienced childhood trauma.

• Experience of clinical management or management within an organisational setting.

• Experience of working across different cultural contexts and a strong commitment to culturally sensitive practice.

• Experience of collecting and measuring clinical outcomes, including CORE.

• Excellent communication, interpersonal and people-management skills.

• The ability to work independently while also contributing effectively to a multidisciplinary and collaborative team.

• Knowledge of relevant legislation, safeguarding and clinical governance requirements.

• An understanding of Irish history, culture, identity and the experiences of Irish communities.

Experience or training in additional therapeutic approaches such as Sensorimotor Psychotherapy, Somatic Experiencing, IFT, EMDR or Integrative Counselling would be desirable.

Why work with icap?

At icap, our work is centred on providing accessible, high-quality therapeutic support and responding sensitively to the needs of the communities we work with.

We are committed to diversity, equality and inclusion, culturally sensitive practice and improving access to therapy for people who may otherwise face barriers to accessing support.

We value compassionate clinical practice, collaboration, professional development and strong relationships with our clients, therapists, community partners and wider network.

As Clinical Services Manager, you will have the opportunity to make a meaningful contribution to both the quality of our clinical services and the continued development of the organisation.

You will join a committed Clinical Management Team and work closely with the Director of Clinical Services, CEO, therapists, supervisors and partner organisations.

How to apply

Please see the attached full Job Description and Person Specification for further information about the Clinical Services Manager role, including the full range of clinical, management, service-development and organisational responsibilities.

If you are an experienced clinician looking to take the next step in your clinical management career and are committed to delivering high-quality, culturally sensitive therapeutic services, we would be pleased to hear from you.

Clinical Services Manager | Clinical Management | Clinical Services | Therapy Services | Clinical Governance | Trauma-Informed Practice | Service Development | Mental Health

Strategic Asset Manager

East London (Hybrid) | £59,166 + Excellent Benefits

Goodman Masson are delighted to be partnering with Local Space to recruit a Strategic Asset Manager.

This is an exciting opportunity to join a forward-thinking organisation at a pivotal stage in the development of its Asset Management function. Reporting directly to the Director of Assets & New Business, you'll play a key role in shaping long-term investment strategies, ensuring high-quality asset intelligence and supporting evidence-based decision making across a diverse housing portfolio.

If you're an experienced Asset Manager with a passion for data-led investment planning, stock condition and strategic asset management within social housing, this is an excellent opportunity to make a real impact while helping improve homes and outcomes for residents.

The Role

As Strategic Asset Manager, you'll be responsible for leading the organisation's approach to asset intelligence, stock condition data and long-term investment planning.

Working closely with Asset Delivery, Building Safety & Compliance and Finance teams, you'll translate complex asset data into practical investment programmes, supporting business planning, regulatory compliance and long-term financial sustainability.

You'll also act as the organisation's subject matter expert for asset modelling, lifecycle planning and Asset Management Systems, providing high-quality reporting and insight to senior leadership and the Board.

Key Responsibilities

• Support the development and implementation of the organisation's Asset Management Strategy.
• Lead the management, validation and continuous improvement of stock condition and asset data.
• Oversee Stock Condition Survey programmes, ensuring robust data quality and confidence levels.
• Act as the client lead for the Asset Management System (AMS), driving system development and effective use.
• Develop lifecycle models and produce 5-year and 30-year investment programmes.
• Translate asset data into prioritised planned and cyclical investment programmes.
• Deliver asset modelling, scenario planning and investment analysis to support business planning.
• Produce strategic reports, dashboards and KPIs for senior leadership and Board reporting.
• Support Decent Homes analysis, regulatory reporting and audit readiness.
• Work closely with Building Safety & Compliance teams to align asset investment with statutory compliance requirements.
• Support funding bids and long-term financial planning through robust asset analysis.
• Build strong relationships with internal stakeholders, consultants and survey providers while promoting a data-driven approach to asset management.

About You

We're keen to speak with candidates who have strategic asset management experience within social housing, local authority or residential property environments.

You'll ideally have:

• Significant experience in Strategic Asset Managemen

Finance Manager 

Bath | Hybrid working | c£39,000 – £43,000 | Full-time or 0.8 FTE | Permanent

Are you an experienced finance professional looking for a varied role where you can make a real impact?

We’re working with a fantastic Bath-based education charity to recruit a Finance Manager to join their friendly and supportive team. The organisation is currently going through an exciting period of development and modernisation, making this a great time to come on board and help shape an effective, forward-looking finance function.

Reporting to the Head of Operations and managing a small finance team, you’ll take responsibility for the smooth running of day-to-day finance while working closely with colleagues across the organisation.

The role will include: 

· Managing the day-to-day finance function and supporting the finance team

· Producing management information and variance analysis for budget holders

· Supporting budgeting, reforecasting, cash-flow forecasting and year-end reporting

· Overseeing purchase and sales ledger activity, reconciliations and financial controls

· Monitoring restricted and designated funds

· Coordinating preparation for the year-end audit

· Supporting VAT processes and returns

· Helping colleagues understand budgets and finance processes through advice and training

· Supporting the continued development of the organisation’s digital finance systems and processes

The organisation has recently moved its finance processes onto Iplicit, so you’ll also play an important role in ensuring the new system is embedded successfully and identifying opportunities to make finance processes even more efficient.

About you 

They’re looking for someone with solid hands-on finance experience who enjoys working collaboratively and supporting non-finance colleagues.

You’ll ideally be part-qualified ACCA, CIMA or CIPFA, or Level 4 AAT, with experience of management accounts, purchase and sales ledgers and financial reporting. Knowledge of accounting standards and Charity Commission guidance would be useful.

Previous experience managing or developing a small team would be particularly valuable, alongside strong Excel skills and the ability to build positive relationships with people at all levels.

Most importantly, this role will suit someone who is helpful, approachable and comfortable getting stuck into the detail, while also looking for ways to improve how things are done.

Salary: c£39,000 – £43,000
Location: Bath / hybrid working
Hours: Full-time or 0.8 FTE
Contract: Permanent
Closing date: 21st September 2026

If you’re looking for a broad Finance Manager role within a supportive, values-led education charity, we’d love to hear from you.

Terrence Higgins Trust is looking for a qualified Financial Accountant to play a pivotal role in supporting the financial sustainability and reporting of the organisation. In this role, you will play a leading role on the statutory accounts, audit and cashflow management, while providing expert financial insight and support across the organisation. This is an opportunity to use your technical expertise in a role with real impact, helping to ensure our resources are managed effectively so we can continue delivering life-changing services and support.

We are seeking a collaborative and proactive accountant with strong financial reporting experience and excellent communication skills. You will work closely with colleagues across the charity, contributing to strategic planning and decision-making.

We welcome applications from candidates across the UK and are committed to flexible ways of working. However, our preference would be that you will be based from our offices in London, Brighton or Glasgow.

Terrence Higgins Trust was set up in 1982 following the death of its namesake, Terry Higgins, the first named person to die of an AIDS-related illness in the UK. As an organisation we are working toward ambitious goals: (1) to end the onward transmission of HIV in the UK by 2030; (2) provide support for people living with HIV; and (3) fight HIV-related stigma.

An ambitious organisation

Since 1982, we’ve acted boldly and passionately to meet the challenges of this ever-changing epidemic .We are working to end HIV transmission in the UK by 2030, support people to live with HIV and fight HIV-related stigma. It’s a critical moment – for the first time our goals are within reach. We are working together with our beneficiaries and partners to make the end of HIV transmission a reality.

A collaborative organisation

As the UK’s leading HIV charity, we are looking to take new, innovative steps to drive forward our ambition but we can achieve none of our goals alone. We do this through a strong team approach internally and working with partners externally. This might be others in the HIV or sexual health space, or organisations with very different expertise, cultural competencies or reach.

A people organisation

Terrence Higgins Trust is its people – our service users are central to our organisation and the services we provide are informed by their lives, voice and experience. Our talented staff create innovative and engaging programmes, many of whom are also living with HIV. We know that equity, diversity and inclusion are critical to the work we do. We are striving to be an anti-racist, anti-sexist, more inclusive organisation and are committed to having a workforce with people from different backgrounds.

Location: Central London, hybrid (2 days on site per week)
Contract: Temporary, 1 month initially
Hours: Full-time, 35 hours per week
Salary: £17.53 per hour (+ £2.12 holiday pay) (circa £32,000 salaried equivalent)
Start Date: ASAP

Prospectus are delighted to be supporting a prestigious university institution in their search for a temporary Scheduling Coordinator.

This is an exciting opportunity for a highly organised and detail-focused higher education professional to play a key role in delivering world-class learning programmes. Working within a busy and collaborative environment, you will support the coordination of teaching resources, guest speakers and external partners, helping to ensure programmes are effectively resourced and delivered to a high standard.

Key Responsibilities:
Scheduling and Coordination

• Coordinating the scheduling of guest speakers and learning partners across a portfolio of programmes.
• Supporting the contracting process for external contributors, including speakers, facilitators and suppliers.
• Managing the onboarding of new suppliers, including procurement setup and system access.
• Maintaining accurate programme schedules and ensuring all data is input and updated in relevant systems.

Data, Systems and Reporting

• Auditing and monitoring scheduling systems and databases to ensure accuracy and completeness of records.
• Producing regular reports and supporting analysis to inform planning and decision-making.
• Supporting data-driven insights, including trend analysis and forecasting where required.

Operational and Administrative Support

• Coordinating team calendars, meetings and administrative workflows.
• Providing first-line support to stakeholders, resolving queries and ensuring a high level of service.
• Processing purchase orders, invoices and financial data to support budget tracking.

Projects and Process Improvement

• Supporting small projects and initiatives, including research and process development.
• Reviewing systems and processes and suggesting enhancements to improve efficiency and service delivery.
• Contributing to a culture of continuous improvement and effective change management.

Key Requirements:

• Strong organisational skills with the ability to manage multiple priorities.
• Excellent attention to detail and a high level of accuracy when working with data and systems.
• Strong communication skills and confidence working with a variety of stakeholders.
• Good IT skills, including experience with databases, systems or scheduling tools
• A proactive and collaborative approach, with strong time management skills.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.

Supported Housing Services Manager

Location: Luton, Bedfordshire
Salary: £40,000 - £42,000
Permanent | Full-time

We are working with a well-established not-for-profit housing association to recruit a Hostel Services Manager to lead the effective delivery and development of its supported accommodation services across Luton.

This is a key management position with responsibility for ensuring customers receive safe, secure and high-quality accommodation alongside effective, person-centred support.

The Opportunity

This is an excellent opportunity for an experienced Hostel Services Manager, Supported Housing Manager or Housing Services Manager to take ownership of a key service, lead a dedicated team and help shape the future delivery of supported accommodation.If you are looking for a role where you can make a genuine difference to customers while driving operational performance and service improvement, we would be keen to hear from you.

The Role

As Supported Housing Services Manager, you will:

• Lead, manage and develop a team of Team Leaders, Coordinators and Support Coaches.
• Have overall oversight of the safe, secure and effective management of supported accommodation.
• Promote a trauma-informed and psychologically informed approach across the service.
• Set clear objectives and performance measures, driving accountability and continuous improvement.
• Monitor key performance indicators including voids, rent collection, arrears, customer satisfaction and tenancy sustainment.
• Ensure safeguarding concerns, complaints and operational risks are managed effectively.
• Maintain high standards of housing management, support delivery, record keeping and internal auditing.
• Work closely with Finance, Property and Housing teams to ensure effective management of income, repairs, compliance and voids.
• Build strong relationships with local authorities, community organisations, partner agencies and external stakeholders.
• Identify opportunities for grants, tenders and service development, supporting bids and submissions where appropriate.
• Ensure services comply with relevant legislation, regulation, policies and best practice.
• Take accountability for service budgets, income management and financial performance.
• Produce regular performance reports, identifying areas for improvement and taking appropriate action.
• Contribute to the wider Homes with Support strategy and organisational objectives.

About You

We are looking for an experienced housing or supported housing professional with:

• Experience managing supported housing, hostel or similar services.
• Proven experience of leading, motivating and developing teams.
• Strong knowledge of housing management, tenancy sustainment and safeguarding.
• Experience managing budgets, KPIs, performance and operational risk.
• A good understanding of relevant housing legislation, regulation and best practice.
• Experience working with local authorities and external support agencies.
• Excellent written and verbal communication skills.
• A proactive, organised and solutions-focused approach.
• Resilience and the ability to manage complex and challenging situations.
• A genuine commitment to delivering excellent customer service and positive outcomes.

Apply

If you're an ambitious housing profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]

About RSG:

The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society. 

About the Role:

The Level 2 IAA Adviser will provide high-quality, regulated immigration advice within a charity setting, supporting refugees, asylum seekers, migrants and other people facing immigration-related barriers. The postholder will manage a varied caseload within their authorised Immigration Advice Authority level and category, deliver accessible and compassionate advice, prepare applications and representations, and help clients understand their rights, options and next steps. The role will contribute to the charity’s mission to promote dignity, inclusion and access to justice for people who may be vulnerable, marginalised or unable to afford private legal advice.

Essential Criteria:

• Provide IAA-immigration advice within the permitted scope of Level 2.
• Conduct sensitive and thorough client interviews, identify immigration issues, assess eligibility, and agree practical case strategies with clients.
• Prepare and submit immigration applications, write representations and submit supporting evidence.
• Draft clear advice letters that are accessible to clients.
• Support clients to understand Home Office processes, evidence requirements, deadlines, rights and responsibilities.
• Identify when matters fall outside Level 2 competence or the charity’s remit and make timely referrals.
• Maintain accurate, confidential and up-to-date case records in line with charity policies, data protection requirements, funder requirements and regulatory standards.
• Work sensitively with clients who may have experienced trauma, destitution and exploitation.
• Contribute to outreach, drop-in advice sessions, workshops or community-based advice activity where required.
• Build positive working relationships with partner organisations, community groups and local authorities.
• Keep up to date with immigration law, Home Office policy, IAA professional standards and relevant charity sector practice through continuing professional development.

Desirable Criteria:

• Experience supporting refugees, asylum seekers, migrants or people with complex support needs.
• Knowledge of welfare, housing, safeguarding or community support pathways relevant to immigration clients.
• Experience delivering advice through outreach, drop-ins, community venues or partnership settings.
• Experience using case management systems and contributing to audit, quality assurance, monitoring or funder reporting.
• Language skills or experience working effectively with interpreters.
• Understanding of the voluntary and community sector, including grant-funded service delivery and impact reporting.

Benefits:

• Annual leave (pro-rata where applicable): 25 days plus bank holidays.  Additional day of leave added per year of employment (max 5 days)
• Pension: 6% employer contribution
• Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
• Cycle to work scheme
• Annual Welfare Days
• Probation period: 6-months

Interview Type: In-person / via Teams

Opening date: 24th Aug 2026

Closing date: 28th Sep 2026

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Job title: Finance and Operations Officer

Manager: Head of Finance

Location:  London

Salary: Starting salary £30,500 (Salary band: £30,500 to £33,500 inclusive of London weighting)

Hours: Full time, 37.5 hours per week

Contract: Permanent

Overall purpose

As the Finance and Operations Officer, you will play a key role in making sure the charity’s expenditure is well managed, accurately recorded, properly authorised and fully auditable. The post holder will have day-to-day ownership of purchase ledger processing, supplier payments, staff and client expenses, payment runs and expenditure controls. They will ensure that all expenditure is coded correctly, supported by appropriate documentation, treated correctly for VAT and recorded in line with internal policies, accounting requirements and funder restrictions.

The postholder will work closely with the Head of Finance and colleagues across the organisation to make expenditure processes clear, efficient and well controlled. This includes supporting staff to understand purchasing, expenses, authorisation and supplier processes, and helping teams to manage spending in line with budgets, funding restrictions and organisational procedures. The role also includes practical operational support, helping to make sure colleagues have the equipment, technology set-up, office resources, basic systems access and clear guidance they need to do their jobs effectively and safely. This will include creating and maintaining guidance that helps the organisation run smoothly, such as office guidance, health and safety information and equipment policies.

You will also be expected to contribute to and uphold our outstanding culture by living and demonstrating our values of being mission-led, welcoming, entrepreneurial and collaborative.

Key responsibilities 

Finance responsibilities — expenditure focus (65%)

· Process purchase invoices, staff expenses and client payments accurately and promptly, ensuring all expenditure has the correct approval, coding, VAT treatment and supporting documentation.

· Maintain day-to-day ownership of the purchase ledger, ensuring supplier accounts are accurate, up to date and reconciled where needed.

· Ensure staff and client expenses are captured and recorded accurately, comply with the relevant expense policy and are paid in a timely manner.

· Prepare supplier, staff and client payment runs ready for approval and payment by the finance team.

· Verify supplier details and changes to bank details in line with finance controls, escalating any concerns or unusual activity.

· Support checks on expenditure completeness, including identifying missing invoices, outstanding approvals, unprocessed expenses and unmatched payments.

· Support month-end expenditure processes, including reviewing expenditure coding, posting accruals and prepayments, and helping to ensure the monthly income and expenditure position is accurate by agreed deadlines.

· Allocate shared costs across cost centres and projects, ensuring expenditure is coded accurately and consistently

· Reconcile expenditure-related control accounts and third-party platforms where relevant, ensuring differences are investigated and resolved promptly.

· Ensure fundraising platform fees are recorded properly alongside income from those platforms.

· Work with budget holders to resolve expenditure queries and improve the quality of coding, descriptions and supporting information.

· Work with the Head of Finance to help colleagues understand purchasing, expenses, authorisation, supplier set-up and other expenditure processes.

· Undertake expenditure control activities, including checking supplier set-up, verifying supplier detail changes, reviewing payment evidence and supporting compliance with delegated authorities.

· Provide support for income processing where needed, particularly where this links to restricted fund expenditure, funder evidence or month-end processes.

· Support year-end audit by preparing expenditure evidence, responding to sample requests and ensuring finance records are complete and easy to trace.

· Support ad hoc finance projects, including improvements to expenditure processes, system changes and policy or procedure updates.

· Maintain and regularly update the organisation’s asset register, mobile phone inventory and user allocation records.

· Identify and implement improvements to finance and operational processes to strengthen controls, improve efficiency and enhance user experience.

· Work collaboratively with operational teams to review outstanding financial items, resolve queries and improve compliance with finance procedures.

Operational responsibilities (35%)

· Act as the secondary administrator for Vodafone services, maintaining user records, managing SIM allocations, coordinating account changes, resolving supplier queries, and reviewing monthly charges.

· Coordinate the procurement, allocation and recovery of company equipment, including laptops, headphones, mobile phones, monitors and other IT assets, ensuring records and costs are accurate.

· Monitor contracts, usage and costs linked to operational platforms, telecommunications and office services, highlighting issues or opportunities for savings.

· Support onboarding and offboarding by ensuring equipment, access requirements and related records are in place, returned or updated promptly.

· Ensure operational records, policies and procedures linked to expenditure, assets and procurement remain accurate and up to date.

· Create and maintain practical guidance, policies and procedures that help the organisation run smoothly, including office guidance, health and safety information and equipment policies.

Harris Hill are thrilled to be working with a well-established community charity in North West London, seeking an experienced Interim Advice Manager to lead a vital advice service supporting people experiencing poverty, hardship and food insecurity.

Brent, London (Hybrid) | £36,565–£41,000 per annum
Fixed term until 30 September 2027, with possibility of extension

The charity provides frontline services that help people move from crisis towards greater stability and independence.

About the role

You will lead the Advice and Open ARMS services across multiple sites, managing staff and volunteers delivering advice on benefits, housing, debt and immigration.

Alongside overseeing day-to-day delivery, you will support service development, quality assurance and improvements to systems and processes. You will also maintain a small caseload and work closely with the Senior Leadership Team.

Key responsibilities

• Manage and support advice staff and volunteers, including supervision and performance management.
• Maintain a small caseload, supporting clients with complex needs.
• Ensure high-quality, compliant advice and effective safeguarding.
• Act as the Designated Safeguarding Lead.
• Lead on quality assurance, case checking, AQS audits and case management systems.
• Develop Advice and Open ARMS services in line with organisational strategy.
• Support funding applications, reporting and monitoring of outcomes.
• Manage the service budget and funder requirements.
• Support the induction, supervision and development of advice volunteers.

About you

You will be an experienced advice professional and confident manager, committed to supporting people experiencing hardship.

You will have:

• At least three years' experience in welfare advice or casework.
• Experience managing staff and volunteers.
• Experience handling complex advice cases and developing services.
• Experience with monitoring, evaluation and case management systems.
• Experience responding to safeguarding concerns.
• Knowledge of AQS or a similar quality framework.
• Excellent communication, organisational and IT skills.
• The ability to manage competing priorities and lead change.

Experience working with refugees and asylum seekers, AQS assessments, safeguarding training, budget management, fundraising or community languages would be desirable.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Purpose: 

Still in its original Fleet Street location, our historic building retains much of its 1890s character, reflecting over a hundred years of history while providing 21st century facilities. With six floors, St Bride Foundation is a unique and memorable setting for a range of events - lectures, workshops, board meetings, conferences, weddings and other celebrations.

The Operations Coordinator plays a key role in supporting the day-to-day operation of St Bride Foundation, helping to ensure our historic building is safe, compliant, well maintained and welcoming.

Working closely with the Operations Manager and Facilities Coordinator, you'll provide support across facilities management while also acting as a welcoming first point of contact for visitors, tenants and contractors. We're looking for an organised, approachable and proactive individual who enjoys a varied role and is equally comfortable managing administrative tasks behind the scenes as delivering excellent front of house service.

 Key Responsibilities: 

Operational Administration

• Provide administrative support to the Operations Manager and Facilities Coordinator across all aspects of facilities management including planned preventative maintenance programmes and reactive maintenance requests.
• Liaise with Facilities Coordinator to ascertain what jobs can be completed in-house and what needs an external contractor.
• Obtain quotations for maintenance, repairs and improvement works from contractors and suppliers.
• Arrange contractor visits, coordinate access and ensure works are completed to the required standard.
• Ensure contractors provide appropriate documentation, including risk assessments, method statements and insurance certificates where required.
• Maintain records of maintenance schedules, servicing, warranties and contractor documentation.
• Check and process invoices relating to facilities expenditure.
• Maintain accurate records of maintenance logs and supplier information.

Health & Safety Administration

• Support the Facilities Coordinator and Operations Manager in maintaining Health & Safety records and ensure documentation is up to date.
• Support Health & Safety compliance appropriate to a Grade II listed heritage building and its public, commercial and performance spaces.
• Support the administration of statutory inspections, testing and servicing, including fire safety systems, emergency lighting, lifts, electrical testing and water hygiene.
• Assist with the administration of risk assessments, inspections and audits.
• Monitor compliance dates and ensure inspections and certifications are completed on time.
• Assist with emergency procedures, fire safety administration and business continuity documentation.

Front of House & Building Support

• Provide Front of House support, covering reception desk during core hours, welcoming visitors and providing excellent customer service.
• Assist with general queries on email and drop-in enquiries. Receive deliveries, distribute post and manage courier collections.
• Act as a point of contact for building tenants, responding to queries and coordinating facilities requests.
• Assist with room access, keys and general building administration.
• Help ensure shared spaces remain safe, presentable and welcoming.

Digital & Administrative Support

• Support the Learning team with updating of event listings across ticketing platforms and the organisation's website as required.
• Manage the administration of the organisation's online bookshop, including processing orders, maintaining stock records and liaising with customers where required.

General

• Act as an ambassador for St Bride Foundation, upholding its mission to preserve and promote print and design heritage. 
• Engage with stakeholders, including donors, volunteers, and beneficiaries, to strengthen community and fundraising efforts. 
• Support and contribute to initiatives that enhance the Foundation’s impact, such as public engagement events, educational programmes, and collaborative partnerships.
• Complete ongoing staff training to include Health & Safety, compliance and other related topics as required by the organisation. 
• Contribute to the smooth running of the organisation by supporting colleagues across departments.
• Undertake any other duties appropriate to the role.

Essential Qualifications & Experience: 

• Excellent administrative and organisational skills with strong attention to detail.
• Experience coordinating contractors, suppliers or facilities-related services.
• Confident obtaining quotations, scheduling works and maintaining accurate records.
• Good understanding of Health & Safety administration within a workplace environment.
• Strong IT skills, including Microsoft Office 365 and experience using databases or online management systems.
• Experience in the charitable, cultural, or heritage sector preferred.

 Key Skills & Competencies: 

• Good team-working and interpersonal skills, with ability to build effective relationships with a wide range of people.
• Good time-management and organisational skills, with ability to multitask, prioritise and problem-solve.
• Good written and verbal communication skills, with ability to present well in person and on the phone with a polite, professional and approachable manner, and an outgoing approach to customer service.
• Ability to self-motivate, use own initiative and maintain attention to detail while working under pressure.
• A positive, proactive and professional attitude, with a willingness to adopt a flexible and adaptable approach to day-to-day workload.
• A passion for the arts, heritage, and education, with a strong commitment to the Foundation’s vision and values. 

Organisational Values & Expectations: 

• Promote and uphold St Bride Foundation’s commitment to cultural preservation, lifelong learning, and community engagement. 
• Work collaboratively with colleagues, volunteers, and external partners to support the Foundation’s charitable objectives. 
• Uphold ethical standards and best practices in charity governance and operations. 

Health & Safety Responsibilities: 

• Promote a safe and inclusive environment for colleagues, volunteers, and visitors.
• Act as a Fire Marshal and Emergency First Aider.

Terms & Conditions: 

• Working Hours: 8 hours per day (including one hour unpaid lunchbreak), five days per week. The role requires you to work at Front of House reception during core hours.

Executive Assistant & Board Administrator

£24.72 per hour + holiday pay
London | Hybrid – 3 days office / 2 days home
Immediate start | 3 months temporary, with potential to become permanent
Full-time

We are delighted to be working with a highly successful and growing charitable organisation to recruit an experienced Executive Assistant & Board Administrator.

This is an excellent opportunity for an accomplished EA who enjoys working at senior level and has strong experience supporting Boards, Trustees or Committees. Initially offered on a three-month temporary basis, there is real potential for the role to become permanent.

Working closely with the CEO and Deputy CEO, you’ll provide high-level executive support while taking responsibility for the smooth running of Board and Committee meetings. You’ll be joining a busy, professional and collaborative team and will regularly liaise with Board members, senior stakeholders and external contacts.

Key responsibilities will include:

• Providing comprehensive EA support to the CEO and Deputy CEO, including complex diary management, meetings and travel
• Coordinating the full Board and Committee meeting cycle, from scheduling and logistics through to follow-up
• Preparing, formatting and circulating Board and Committee papers
• Attending meetings and producing accurate, high-quality minutes
• Maintaining action logs and ensuring agreed actions are followed up
• Supporting the onboarding and induction of new Board members
• Liaising confidently with Trustees, senior executives and other high-level external stakeholders
• Managing shared inboxes and acting as a professional point of contact for the organisation
• Supporting governance, compliance and audit-related administration
• Assisting with research, reporting and ad hoc projects for the senior leadership team
• Handling sensitive and confidential information with discretion

About you

We’re looking for someone with substantial experience as an Executive Assistant, Senior PA, Board Administrator or similar, ideally with at least five years’ experience supporting senior or C-suite executives.

Crucially, you’ll need proven experience attending Board or Committee meetings and producing formal minutes. You’ll be highly organised, comfortable juggling competing priorities and confident communicating with senior stakeholders.

You’ll also need:

• Excellent written and verbal communication skills
• Meticulous attention to detail
• Strong diary and meeting coordination experience
• Excellent Microsoft Office skills
• The ability to work independently and use sound judgement
• A professional, discreet and adaptable approach
• Confidence working in a busy, fast-moving environment

This is an urgent requirement with an immediate start, so candidates will need to be available at short notice.

The role is based in Central London, with three days per week in the office and two days working from home.

£24.72 per hour + holiday pay | Full-time | 3 months initially | Potential temp-to-perm

If you’re an experienced EA with strong Board and minute-taking experience and are available immediately, we’d love to hear from you.

Yellow Door is an amazing charity that is quite literally changing lives for the better  across the Hampshire area, with a team of around 100 staff and volunteers, working  together to prevent and respond to domestic and sexual abuse. We provide a diverse  and innovative range of services to local people of all ages and genders. Last year we  engaged with over 4,500 clients to provide crucial support, information, and in some  cases a lifeline. Right now, our services have never been more in demand, so our  volunteers and supporters are absolutely critical to us. Would you like to be part of  our amazing team that is changing lives for the better in the Southampton area? 

About the Role 

Yellow Door is seeking an experienced and compassionate Advocacy Services Coordinator to  support the delivery of our Independent Sexual Violence Advocate (ISVA) and Diversity &  Inclusion Advocacy services. 

You will coordinate referrals, undertake risk and need assessments, allocate cases, support  advocacy staff, and help ensure high-quality, trauma-informed services for survivors of domestic  and sexual abuse. 

About You 

You will have: 

• Experience in advocacy, safeguarding, domestic abuse, sexual violence, or related support  services 

• Strong risk assessment and case management skills 

• Experience coordinating referrals or service delivery 

• Excellent communication and organisational skills 

• A commitment to equality, diversity, and trauma-informed practice 

• The ability to manage competing priorities in a fast-paced environment 

Experience supervising staff, volunteers, or practitioners would be advantageous.

Why Join Us? 

At Yellow Door, you'll be part of a dedicated team making a real difference to the lives of  survivors and families across Southampton and Hampshire. We offer: 

• Hybrid working opportunities 

• Ongoing training and professional development 

• Supportive supervision and wellbeing-focused culture 

• Opportunity to contribute to innovative and impactful services 

This role is subject to an Enhanced DBS check and is an essential car user post. 

Closing date: Friday 2nd October 2026 at 5 p.m. 

Interview date: Tuesday 13th October 2026 

Once your application has been reviewed, we will contact you if you have been  shortlisted for an interview. 

We are an equal opportunities employer and operate a TOIL system to support flexible  working. We pride ourselves on being an inclusive place to work, where everyone can feel  they belong and has something valuable to contribute. For this reason, we warmly welcome  applicants from all parts of our rich and diverse community, particularly those from under represented groups. Yellow Door works across Hampshire and is based near central  Southampton with free staff parking and opportunities for professional development.  

Yellow Door is committed to safeguarding and promoting the welfare of children, young  people and adults at risk, we expect all staff and volunteers to share this commitment. This  post is subject to an enhanced DBS Disclosure.  

Important information: To maintain appropriate professional boundaries, former service  users will not be considered for employment for two years after their relationship with the service has ended.

Working within the aims, policies, and principles of the Citizens Advice Service, the MaPS-funded Community Debt Caseworker will provide specialist debt advice and casework support to clients experiencing financial difficulty and problem debt.

The postholder will deliver holistic, person-centred advice across a range of channels including face-to-face, telephone, video conferencing, email, outreach settings, and community locations across Hertfordshire, ensuring services remain accessible, inclusive, and responsive to client needs, vulnerability, and complexity.

The role requires the delivery of high-quality debt advice in accordance with Money and Pensions Service (MaPS) quality standards, Citizens Advice membership requirements, and the Debt Advice Quality Framework.

Debt Advice and Casework

• Provide specialist casework covering the full range of debt advice and debt solutions, ensuring all advice meets MaPS and Citizens Advice quality standards.
• Manage a caseload of clients with complex debt issues, including priority and non-priority debts, insolvency options, enforcement action, and financial hardship.
• Conduct detailed client assessments, including identifying emergencies, vulnerability, safeguarding concerns, and barriers to accessing services.
• Deliver debt advice through a range of channels including face-to-face appointments, telephone, video call, email, outreach sessions, and home visits where appropriate.
• Carry out Standard Financial Statement (SFS) budgeting, debt prioritisation, affordability assessments, and referral to appropriate debt remedies.
• Prepare financial statements, debt assessments, income and expenditure calculations, and supporting documentation.
• Act on behalf of clients through negotiation with creditors, enforcement agencies, utility providers, landlords, and statutory bodies.
• Prepare and present cases to statutory bodies, tribunals, courts, and insolvency services where appropriate, including Debt Relief Orders (DROs), bankruptcy applications, Breathing Space applications, and other formal debt remedies.
• Deliver holistic debt and financial capability advice, including budgeting, money management, financial resilience, and maximising income.
• Ensure income maximisation through welfare benefit entitlement checks, grants, charitable support, discretionary schemes, and other financial assistance.
• Assist clients with related issues integral to their debt case, including welfare benefits, housing, energy debt, employment, and financial exclusion, making referrals where appropriate.
• Provide tailored support to clients experiencing vulnerability, mental health issues, digital exclusion, language barriers, or crisis situations.
• Empower clients to make informed decisions and support them to improve long-term financial wellbeing and independence.
• Offer access to holistic services and onward referrals for non-debt issues to ensure comprehensive client support.
• Travel across Hertfordshire to deliver community-based outreach and face-to-face support where necessary.

Administration and Quality

• Use IT systems for case recording, statistical monitoring, reporting, and document production.
• Maintain accurate, comprehensive, and up-to-date case records in line with MaPS, Citizens Advice, GDPR, and organisational requirements.
• Ensure all casework complies with Citizens Advice quality standards, organisational procedures, safeguarding policies, and the Advice Quality Standard.
• Monitor progress of cases and ensure timely follow-up, review, and closure in accordance with service requirements.
• Contribute to achieving service targets, contractual requirements, key performance indicators (KPIs), and quality standards.
• Utilise digital systems, internal tools, and emerging technologies to support effective case management and service delivery.
• Participate in service audits, peer reviews, and quality assurance processes.
• Follow all relevant policies and procedures and undertake required training.

Research and Campaigns

• Assist with research and campaigns activity by providing anonymised client information and feedback on local debt trends and emerging issues.
• Record statistical information on client numbers, demographics, outcomes, and case types, providing reports, case studies, and analysis as required.
• Identify trends affecting local communities including financial exclusion, energy debt, cost of living pressures, and access to financial support.
• Raise awareness of local and national issues relevant to debt, poverty, financial capability, and social inclusion.
• Contribute to continuous improvement and service development initiatives.

Partnership Working and Public Relations

• Maintain effective liaison with statutory and non-statutory agencies, creditors, local authorities, housing providers, support organisations, and community partners.
• Represent the service at partnership meetings, outreach events, forums, and external bodies as appropriate.
• Work collaboratively with colleagues, volunteers, and partner agencies to ensure joined-up support for clients.
• Contribute positively to team learning, mentoring, knowledge sharing, and service improvement activities.

Professional Development

• Keep up to date with legislation, policy, and best practice relating to debt, welfare benefits, housing, consumer issues, and financial capability.
• Undertake mandatory MaPS and Citizens Advice training, including DRO, Breathing Space, safeguarding, vulnerability, and data protection training.
• Maintain MaPS-accredited advice standards and continuous professional development.
• Attend internal and external meetings, supervision sessions, development activities, and team meetings as required.
• Engage positively with feedback, reflective practice, and continuous improvement.

Other Duties

• Carry out any other duties required to ensure effective service delivery.
• Demonstrate commitment to the aims, principles, and equality, diversity, and inclusion policies of the Citizens Advice Service.
• Follow health and safety procedures and share responsibility for own safety and that of colleagues.
• Promote an inclusive and accessible service for all clients, respecting diversity and individual circumstances.