Behaviour change communications manager jobs
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Are you a marketing professional who is passionate about turning data into actionable insights?
We’re looking for a Customer Insight Officer, who will conduct qualitative and quantitative market research to understand the motivations, behaviours and needs of our customers.
What does this role do?
As Customer Insight Officer, you will:
- design and execute mixed method research projects, from quantitative surveys to focus groups, you’ll delve into our customer base to understand their behaviours,
- combine this research with existing data from internal and external sources, to pull together clear narratives that help us understand our customers,
- present insights to key stakeholders, distilling complex data into concise, actionable insights, that drive decision-making,
- use this data to contribute to the development of customer personas and journeys, working closely with colleagues in the Customer Journey team,
- support the management of our brand tracker.
Interviews for this role are provisionally scheduled for week commencing 10th August 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need some experience in a consumer, audience or market research role, with strong analytical and interpretative skills to draw significant insights from data. You’ll need some experience across qualitative and quantitative methods, such as running focus groups, or software and analytics tools. You’ll need experience of managing research projects from planning to execution, and we're particularly interested in hearing from candidates who have training or experience in trauma-informed research practice.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent | 37.5 hours per week, Monday to Friday (no evenings, bank holidays or nights)
Occasional Saturday cover required.
As a Clinical Services Matron at MSI Reproductive Choices UK, you'll have the opportunity to shape how care is delivered across your region, leading talented clinical teams, developing future leaders and ensuring every client receives safe, compassionate and exceptional care.
This is more than an operational leadership role. It's an opportunity to influence clinical excellence, inspire others and make a lasting difference to both colleagues and the people who rely on our services every day.
Lead people. Improve services. Drive change.
You'll provide leadership across multiple treatment centres, supporting Clinical Team Leaders and multidisciplinary teams to consistently deliver outstanding clinical care.
From coaching and developing colleagues to strengthening clinical governance and identifying opportunities for service improvement, you'll be trusted to create an environment where people can thrive and high-quality care is the standard, not the exception.
Working collaboratively with operational and clinical leaders, you'll help shape the future of our services while ensuring compliance, quality and client experience remain at the centre of every decision.
The impact you'll have
As Clinical Services Matron, you'll play a vital role in:
- Leading and developing high-performing clinical teams.
- Promoting a culture of safety, accountability and continuous improvement.
- Maintaining excellence in clinical governance and regulatory compliance.
- Supporting service innovation and quality improvement across multiple sites.
- Coaching and mentoring colleagues to reach their full potential.
- Ensuring every client receives compassionate, person-centred care.
Travel across regional treatment centres forms part of this role, giving you the opportunity to build relationships with teams and provide consistent leadership across the region.
We're looking for a leader who...
You'll be a registered healthcare professional with significant leadership experience and a genuine passion for developing people.
You'll bring experience of leading clinical teams, a strong understanding of governance and patient safety, and the confidence to influence, support and inspire others through change.
Experience within sexual and reproductive healthcare or leading across multiple sites would be advantageous, but most importantly, we're looking for someone who shares our commitment to delivering exceptional care and creating positive outcomes for both clients and colleagues.
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.
Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.
Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fundraising Manager
Contract: Permanent
Salary: £40,000
Hours per week: 28 hours 4 days per week
Annual Leave: 25 days plus bank holidays (Pro Rota)
Role Description
The Senior Fundraising Manager will play a key strategic role in supporting the mission and ministry of St Edmundsbury Cathedral by developing and delivering a diverse range of fundraising activities, with a particular focus on Trusts and Foundations, major funding opportunities, donor stewardship and the growth of sustainable income.
Working closely with the senior leadership team, the role will identify and develop new funding opportunities, build strong relationships with Trusts and Foundations, and lead the preparation and submission of high-quality funding applications and reports. The postholder will also oversee the Cathedral’s Patron and donor relationships, legacy and regular giving activity, and provide strategic oversight of major fundraising events and initiatives.
Key Responsibilities
Legacy and Appeals
- Support and develop the Cathedral’s legacy giving strategy, helping to encourage and secure gifts in wills.
- Work with colleagues and volunteers to develop appropriate legacy communications and stewardship activity.
- Provide strategic support for the delivery of fundraising appeals, including the biennial ‘Gift Day’.
- Review and evaluate fundraising appeals, identifying opportunities to improve engagement and income.
Trusts and Foundations
- Develop and implement a Trusts and Foundations fundraising strategy to increase income and diversify the Cathedral’s funding base.
- Research and identify new Trusts, Foundations and other institutional funding opportunities aligned with the Cathedral’s mission, ministry and strategic priorities.
- Develop and maintain strong relationships with existing and prospective Trusts and Foundations, ensuring effective stewardship and ongoing engagement.
- Lead the development and submission of high-quality funding applications, working with colleagues across the Cathedral to gather relevant information, budgets, impact measures and supporting evidence.
- Maintain a comprehensive pipeline of funding opportunities, applications, deadlines and outcomes.
- Ensure funders receive timely, accurate and engaging updates on the impact of their support.
- Develop compelling cases for support and funding proposals for a range of projects and priorities.
- Support colleagues with grant applications where appropriate, providing guidance on funder requirements, application development and reporting.
- Monitor changes in the funding landscape and identify emerging opportunities for the Cathedral.
Donor Acknowledgement and CRM Management
- Maintain accurate and up-to-date donor records in the fundraising CRM database, Donorfy, including donation history, communications and engagement activity.
- Ensure appropriate systems and processes are in place for effective donor stewardship and relationship management.
- Produce reports and analysis from Donorfy to support fundraising planning, decision-making and income monitoring.
- Ensure donors and Patrons are thanked and acknowledged appropriately and in a timely manner, including personal correspondence and letters from the Dean where appropriate.
- Use donor data and insight to identify opportunities for increased engagement, retention and income.
Planned and Regular Giving
- Work with the Planned Giving Committee to develop and implement a strategy for increasing regular giving.
- Develop communications that encourage supporters to become regular givers.
Patrons and Donors
- Manage and develop relationships with existing Patrons and key donors, ensuring high standards of engagement through regular communications, including e-newsletters, invitations and other appropriate engagement activities.
- Oversee the delivery of the Cathedral’s Patron events, including the Patrons’ Carol Service, Spring Trip and Summer Garden Party, working with colleagues to ensure events are delivered to a high standard.
- Monitor Patron membership, renewal dates and income, ensuring effective processes are in place for timely renewal communications.
- Work closely with the Finance Department to ensure Patron income and donations are accurately recorded and reconciled.
- Develop and implement strategies to grow the Cathedral’s Patron network and strengthen relationships with existing supporters.
- Identify opportunities to deepen donor engagement and develop supporters towards increased giving and longterm involvement with the Cathedral.
Major Fundraising Initiatives and Events
- Provide fundraising leadership and strategic oversight for major Cathedral fundraising initiatives and projects as required.
- Support the delivery team of the Abbey of St Edmund, Reborn Project, providing fundraising expertise and advice as required.
- Oversee the fundraising strategy and income generation associated with major fundraising events, including the Grand Nave Autumn Ball, ensuring that events have clear fundraising objectives and deliver against agreed targets.
- Work collaboratively with colleagues responsible for event planning and delivery, providing strategic fundraising direction, supporter engagement and stewardship.
- Ensure that income and expenditure associated with fundraising events and initiatives are accurately recorded and monitored.
- Evaluate fundraising activity and provide recommendations to maximise future income and supporter engagement.
Strategy, Planning and Reporting
- Contribute to the development and implementation of the Cathedral’s overall fundraising strategy and annual fundraising plans.
- Set and monitor fundraising targets across relevant income streams, providing regular updates to senior colleagues and relevant committees.
- Use fundraising data, research and analysis to identify opportunities for growth and inform strategic decisionmaking.
- Prepare reports for senior leadership, Trustees and relevant committees as required. Work collaboratively across the Cathedral to ensure fundraising opportunities are identified and developed effectively.
- Ensure all fundraising activity reflects the mission, values and ethos of St Edmundsbury Cathedral and is undertaken with the highest standards of professionalism and integrity.
- Ensure compliance with relevant fundraising regulations, GDPR and data protection requirements, and best practice in donor stewardship.
- Support and develop a culture of fundraising across the Cathedral, encouraging colleagues to recognise and maximise opportunities for philanthropic support.
Person Specification
Essential Qualities
Qualifications
- Degree-level education or equivalent professional experience.
- Evidence of continuing professional development in fundraising or a related field.
Experience
- Significant experience in fundraising or income generation roles, with a proven track record of securing income and meeting or exceeding fundraising targets.
- Proven experience of developing and managing relationships with Trusts and Foundations and other institutional funders.
- Demonstrable experience of researching funding opportunities and developing successful grant and funding applications.
- Experience of managing donor relationships and delivering effective stewardship and engagement programmes.
- Experience of developing and delivering fundraising strategies across a range of income streams.
- Experience of managing or overseeing fundraising campaigns, appeals or events.
- Experience of using fundraising data and CRM systems to support donor management, reporting and strategic decisionmaking.
- Experience of monitoring and reporting on restricted and unrestricted funding.
- Experience of preparing funding reports and ensuring compliance with funder requirements.
Knowledge
- Strong understanding of Trusts and Foundations fundraising and the wider fundraising landscape.
- Good understanding of a range of fundraising income streams, including individual giving, Trusts and Foundations, major donors, corporate and community fundraising.
- Knowledge of fundraising regulations, GDPR, data protection and ethical fundraising practices.
- Understanding of budgeting, financial planning and monitoring in relation to fundraising.
- Understanding of effective donor stewardship, cultivation and relationship management.
- Knowledge of the principles and importance of legacy and regular giving.
Skills and Abilities
- Excellent written and verbal communication skills, with the ability to produce compelling funding proposals, cases for support, reports and donor communications.
- Strong relationship-building and interpersonal skills, with the ability to build credibility and maintain positive relationships with funders, donors, Patrons and colleagues.
- Strong research and analytical skills, with the ability to identify and assess new funding opportunities.
- Excellent project management and organisational skills, with the ability to manage multiple priorities, deadlines and funding applications effectively.
- Ability to use data and insight to inform fundraising decisions, monitor performance and measure impact.
- Ability to manage and maintain accurate records using a CRM system such as Donorfy.
- Ability to work collaboratively across teams and influence colleagues to support fundraising objectives.
- Ability to oversee and provide strategic direction to fundraising activities and initiatives.
Personal Qualities
- Highly motivated, proactive and results-driven.
- Strategic and creative thinker, with the ability to identify and develop new fundraising opportunities.
- Excellent attention to detail and a high level of accuracy.
- Ability to work independently, use initiative and take responsibility for delivering agreed objectives.
- Ability to work collaboratively as part of a team and build effective relationships across the organisation.
- Resilient, flexible and able to manage competing priorities and work effectively under pressure.
- Professional, trustworthy and committed to the highest standards of integrity and ethical fundraising.
- Commitment to the values and mission of St Edmundsbury Cathedral.
- Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care.
- Willingness to work varying hours for fundraising activities and functions, including occasional evenings and weekends, as required.
Desirable
Qualities Qualifications
- Relevant professional fundraising qualification, such as a qualification from the Chartered Institute of Fundraising.
Experience
- Experience of working with high-net-worth individuals, major donors or philanthropic supporters.
- Experience of securing significant gifts or grants from Trusts and Foundations.
- Experience of fundraising within the Church of England or another faith-based organisation.
- Experience of working in a heritage, cultural, charitable or not-for-profit organisation.
- Experience of overseeing fundraising events or major fundraising initiatives.
Skills and Knowledge
- Knowledge of the funding landscape relevant to heritage, faith, community or charitable organisations.
- Experience of public speaking and presenting to donors, funders, committees or other stakeholders.
- Knowledge of legacy fundraising and planned giving.
- Experience of using Donorfy or a similar fundraising CRM system.
It is our aim to be a centre for learning, both for the Christian faith and beyond.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.
THE ROLE
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
This is a practical leadership role where you will:
- Lead and manage a team, including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
ABOUT YOU
We are looking for someone who:
- Has experience working with people experiencing homelessness or complex needs
- Has managed or supervised staff in a supported housing, hostel, or similar setting
- Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Can lead and motivate a team in a fast-paced environment
- Is confident managing complex and high-risk situations
- Has excellent communication and organisational skills
YOUR BENEFITS
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Shortlisting Date: 7th August
Vacancy Closing Date: 5th Aug
First Interviews W/C: 12th, 13th and 14th August
Second Interviews W/C: 19th, 20th and 21st Aug
Want to know more about the role? Read the full Job Description now!
The client requests no contact from agencies or media sales.
Service Director Executive Assistant
Salary: Up to £36,000 (depending on experience)
Location: Remote, with two days a week in the Downton office (SP5 3RB) and planned travel elsewhere, including London, for meetings and events.
Hours: 35 hours per week
Contract: Permanent
We have an exciting opportunity for a Service Director Executive Assistant to join our Service Directorate at Help for Heroes. This role will play a key part in maximising the impact of our Service Director, ensuring they are supported to lead effectively across the charity and deliver on our mission to ensure every member of the Armed Forces Community can live well after service.
If you are an organised, proactive and resourceful Executive Assistant with experience supporting senior leaders, this could be the perfect opportunity for you.
Please see below for more information on what just might be your future role.
About the Role
Reporting to the Service Director, you will provide comprehensive executive support, enabling them to operate efficiently and effectively across a broad range of strategic priorities.
You will manage diaries, meetings, communications and travel arrangements, whilst coordinating Service Leadership Team activities and ensuring actions, projects and governance requirements are delivered on time. You'll act as a trusted liaison across the charity, building strong relationships with colleagues and stakeholders and helping to keep the Service Director connected to key priorities, events and opportunities.
Alongside executive support responsibilities, you'll have the opportunity to lead small projects, prepare reports and briefings, and contribute to the smooth running of the wider Service Directorate.
This is a varied and rewarding role that offers the opportunity to work closely with senior leaders and make a meaningful contribution to the work Help for Heroes delivers for the Armed Forces Community.
About You
You'll be highly organised, adaptable and confident working independently whilst managing multiple priorities. You will have excellent communication skills and be comfortable handling sensitive and confidential information with discretion and professionalism.
We are looking for someone with:
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Previous experience as an Executive Assistant or in a similar role supporting a senior executive or director-level leader.
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Excellent written and verbal communication skills.
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Exceptional organisational and time management skills, with the ability to manage competing priorities and deadlines.
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Experience coordinating meetings, diaries, travel arrangements and action tracking.
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Strong stakeholder management skills and the ability to build positive working relationships across teams.
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Experience managing small projects and producing reports, presentations or briefing materials.
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Confidence using Microsoft 365 and a proactive approach to learning new systems and ways of working.
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The ability to work flexibly and adapt to changing priorities in a dynamic environment.
You'll be values-driven, collaborative and motivated by the opportunity to support senior leadership in delivering meaningful outcomes for veterans, serving personnel and their families.
About the Team
Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy, ensuring every member of the Armed Forces Community can live well after service.
You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families. Working closely with colleagues across the charity, you’ll help support our strategic priorities and ensure we continue to deliver services that make a meaningful difference to the Armed Forces Community.
Check out the ‘Our management Team’ page of our website for more detail.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing Date: 30th July 2026
Interview Process: First interviews are expected to take place on the 3rd August 2026 in person in Downton, and will include a task. A final stage interview is anticipated to be held in person in Downton on 6th August 2026. Please note that these dates are indicative and may be subject to change.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equity, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Digital Communications Officer
DEPARTMENT: Chelsea FC Foundation
LOCATION: Stamford Bridge / Cobham when required
CONTRACT: Permanent (35 hours - evening and weekend work when required. For example, evening community sessions or matchday support. On average 1x evening/weekend activity per month with TOIL)
JOB FUNCTION: Supporting the delivery of Chelsea FC Foundation’s communications strategy, by coordinating a variety of compelling internal and external digital communications activity, in relation to Chelsea FC Foundation.
Closing date: 7th August
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
MAIN RESPONSIBILITIES:
- Leading on the creation of high-quality written communications, including website copy, which highlight the impact of Chelsea FC Foundation’s work across internal and external channels.
- Maintaining internal and external channels, such as website and newsletters, ensuring copy remains up-to-date and aligned with Chelsea FC Foundation’s strategic objectives.
- Developing engaging digital communications activity including social media copy and assets to be utilised across Chelsea FC Foundation’s channels.
- Overseeing the planning, creation, and delivery of Chelsea FC Foundation’s digital communications assets, ensuring alignment with brand guidelines and consistency across all initiatives.
- Maintaining Chelsea FC Foundation’s suite of digital communications assets such as imagery.
- Supporting all Chelsea FC Foundation departments through impact-based digital communications activity.
- Carrying out general administrative and research duties related to communications activity including detailed communications plans.
- To attend internal and external meetings as appropriate, creating strong relationships with key departments and stakeholders.
PERSON SPECIFICATION:
Experience / skills:
Must haves:
- Proven digital communications experience, preferably within the sports and/or charity industry.
- Relevant digital communications experience including website maintenance and working with CMS and additional software such as Adobe and Canva.
- A natural storyteller with a particular passion for football and sport’s role within the community.
- Outstanding written and verbal communication skills.
- Proven track record of working to tight deadlines and demonstrate strong copywriting, proof reading and researching skills.
- Able to work alongside internal and external stakeholders and manage expectations.
- Experience of working with talent and adhering to high professional standards when doing so.
- Can think quickly and be decisive in high pressure situations, delivering to deadlines.
- Able to deal with sensitive situations tactfully and maintain confidentially at all times.
- Very strong attention to detail.
- IT self-sufficiency and fluent in Word, Excel, PowerPoint and Outlook essential.
Our Expectations:
- To embody the club’s BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others
- To adhere to the club’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
- To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
- To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
- To report any misconduct or suspected misconduct to the HR Department
Our commitment to Equality, Diversity and Inclusion:
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
Harris Hill is looking for a Marketing and Communications Manager, ASAP for 3-6 months, to cover a leaver at a wonderful health charity in London.
This remote based needs to start by the 6th August latest for a handover with the person leaving the post. This role will cover a permanent recruitment period, but also has potential to go permanent.
Reporting into the the Director of Communications, and will support the fundraising, policy and campaigns functions across marketing, digital, and maybe some PR if you have that experience, so we are seeking an all rounder, who can hit the ground running and would be available in the next few days to interview.
Experience required:
Able to create successful campaigns in the areas of awareness, behaviour change or donation
Ability to communicate with specific audiences across digital and public communications channels.
Digital marketing campaigns using social media, paid and organic, search engine optimisation (SEO)
Budget management and reporting
Creating reports and analysing data to continuously optimise campaign activity
Managing third party suppliers/agencies including freelancers
Skills and Knowledge
Marketing and communications all-rounder - experience of devising and creating multichannel campaigns, including journalist or influencer outreach and management
Excellent writing and storytelling skills
Knowledge of email marketing software, such as Campaign Monitor
Knowledge of marketing best practice and data protection rules and regulation
If you would like to find out more about this amazing opportunity, please get in touch.
Join Barnardo's as our Media and Communications Manager in a job-share opportunity - working alongside an experienced partner to help protect and enhance the charity's reputation. We are looking for someone to work two days a week - on Thursdays and Fridays.
You'll help lead on communications risk management, providing expert advice on sensitive issues and potential reputational challenges. Working closely with colleagues across the organisation, you'll develop strategic responses, support crisis communications and ensure risks are identified and managed effectively.
This role is ideal for an experienced communications professional with excellent news judgement, strong media handling skills and the confidence to advise senior stakeholders. You'll be collaborative, organised and comfortable working seamlessly within a job-share arrangement to deliver high-quality support.
If you're looking for a rewarding, flexible role where your expertise will help champion children and young people, we'd love to hear from you.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
We're here to help children and young people feel safer, happier, healthier and more hopeful – and have somewhere they feel they belong.
Contract: Permanent, part-time contract.
Hours: 21 Hours, 3 days per week.
Salary: £20,000 - £23,000
Location: Hybrid, anchored to the Cardiff Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
Working as part of the Wales team, the postholder will lead communications and marketing activity for both funds, ensuring carers’ stories, programme impact and opportunities for support are effectively communicated across Wales. The role will play a key part in building awareness, engaging stakeholders and delivery partners, and showcasing the difference these programmes make to unpaid carers’ lives.
The postholder will work closely with External Affairs colleagues in Wales and the UK-wide Communications and Marketing team to develop engaging digital content, media coverage, publications and social media activity. They will also coordinate learning and engagement events that bring together partners to share best practice and strengthen delivery across Wales.
As the postholder you will:
- Work with external suppliers including photographers, designers, translators and videographers.
- Lead communications and marketing activity for the Short Breaks Fund and Carers Support Fund in Wales.
- Coordinate learning, engagement and promotional events for stakeholders and partners.
Please download the attached recruitment pack to find out more.
About us
Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
About the role
Reporting to the Head of External Relations and working closely with the Programmes and Fundraising teams, the Communications Coordinator will be responsible for enhancing the external profile of the organisation, communicating to, and broadening our impact with, a wide range of audiences, from multilateral institutions and the global media to our supporters and peers. With a strong grasp of strategic communications, excellent content creation skills and a keen eye for detail, you will have the ability to produce timely and engaging communications outputs both independently and in close coordination with other teams and our local partners.
Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.
About you
You are an organised, self-starting and experienced communications professional with a proven track record of working in fast-paced, internationally focused environments.
We are looking for someone with a strong track record in developing and promoting engaging content that helps drive change on hard-to-win issues and elevates the voices of marginalised groups. The candidate should also have practical knowledge of online communications tools, including Mailchimp or similar email platforms, website content management systems and social media management platforms. While not an essential requirement, working knowledge of French and/or Spanish is highly desirable.
You are confident engaging with a diverse range of stakeholders from policy makers to journalists to individual supporters and are motivated to build long-term relationships with these groups. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.
We are looking for someone with an interest in developing their skills as we take on new challenges in delivering our new vision and strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility and ambition, as well as a strong commitment to our mission.
Above all, if you are passionate about social and environmental justice and ready to help shape RFUK’s future, we would love to hear from you.
Job description and benefits
Please download the full job description. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.
Location
This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office for 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.
Application Process
To submit your application, kindly complete the online application form by 9AM, Friday 7 August. Please be aware that the form will be anonymised for review by the panel.
Please note that CVs will not be considered.
We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.
Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion.
Interviews with shortlisted candidates will be held in-person on Wednesday 2 September. Please let us know in your application if you are available to attend an interview.
Equal Opportunities
We are committed to promoting diversity and inclusion within RFUK. As part of our recruitment process, you may voluntarily complete our Equal Opportunities Monitoring Form. This form is used solely for monitoring purposes and helps us ensure fairness and equal opportunity throughout our recruitment process. Your responses are confidential and will not affect your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.
Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.
Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.
About You
You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.
You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.
The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.
Job description
Marketing
- Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
- Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
- Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
- Write compelling and impactful content for SMK’s digital channels.
- Create graphics and video content for digital channels using Canva.
- Manage paid digital ads (LinkedIn, Google Ads).
- Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
- Support the audience development strategy including research and data management.
- Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
- Support the development and implementation of a content strategy.
Website
- Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
- Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
- Monitor and translate website performance using analytics tools (e.g. Google Analytics).
- Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
- Identify opportunities to improve search visibility and organic traffic.
Data, Insight & Reporting
- Monitor, analyse, and report on digital marketing performance.
- Use data to continuously optimise marketing activity.
- Provide insights into audience behaviour and trends.
- Database management, including cleaning and updating records.
- Support the implementation and management of the CRM (Salesforce).
- Undertake relevant training when required.
Other
- Undertake any other duties commensurate with the purpose and remit of the post.
Please read the attached job pack for details about the person specification.
Your covering letter should be no more than two-pages (at a minimum font size of 11pt), and should address the following:
• Why you want the job
• How you meet the requirements of the role, as set out in the person specification
Applicants must have the right to work in the UK for the duration of the contract.
The use of AI tools to support candidates in preparing their applications, for example to improve structure, clarity, or presentation is fine. We are interested in your experiences, perspectives, and achievements, so we ask that applications remain an authentic reflection of your own skills and work. Any claims or examples included in your application should be ones you can discuss.
This job closes on 1 Sept, 9am.
Strengthen campaigning by championing excellence & building a connected, resilient community of changemakers fuelled by hope that change is possible.
The client requests no contact from agencies or media sales.
Are you a dedicated communications professional who is motivated, creative and results driven?
We have an exciting opportunity for a committed and passionate communicator to join our busy media and communications team to make sure the voices of our children, young people and families are heard. You will:
- Have great news sense and have a proven track record in developing compelling stories for hard-hitting newspaper articles and broadcast channels.
- Work collaboratively within Barnardo's media and communications team to promote our life-changing work across the UK, with particular focus on services in the South and South-East of England.
- Be able to deliver high quality proactive and reactive communications to promote and protect the profile and reputation of Barnardo's.
- Have experience of working in a high profile, fast-paced press office or public relations function.
- Be required to handle sensitive, confidential issues and work out-of-hours on a duty rota.
The job is largely home based but the successful candidate will be expected to travel around the South and South-East of England on a regular basis.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
We're here to help children and young people feel safer, happier, healthier and more hopeful – and have somewhere they feel they belong.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Employment & Skills Manager will lead the development and delivery of our current and future Employment & Skills programmes, overseeing the successful delivery of the existing EFL Training Ground, Future Dons, DIVERT and Street Soccer projects.
A key aspect of the role will be to support the development of the Foundation's exciting new Health & Community Hub at the stadium, helping to shape a vibrant, inclusive space that promotes education, employability, health and wellbeing. This will include contributing to the creation of dedicated mentoring spaces and exploring the potential development of a Youth Hub in partnership with a range of stakeholders, creating new opportunities for young people and the wider community.
Working collaboratively across Foundation departments and with external partners, the Employment & Skills Manager will embed a consistent Work Experience and Volunteering pathway across the organisation, expand the Foundation's mentoring offer to schools, and develop innovative programmes that respond to local community needs while strengthening partnerships and maximising social impact.
DUTIES & RESPONSIBILITIES
- Manage the development and growth of Employment & Skills projects, including the effective line management of the Employment & Skills Team members. Leading various mentoring and skills development projects and sessions.
- Drive programme design, delivery, and quality assurance in consultation with stakeholders, internal teams, and beneficiaries.
- Work with key internal staff to develop and embed a clear process, pathway and framework for volunteering and work experience across the organisation. Training staff to implement an effective framework that supports young adults to take early steps into the industry.
- Regular monitoring of staff performance and development to ensure all are working towards meeting programme objectives and KPI’s. Building a high-performing and collaborative team, fostering a culture of resilience, togetherness and constant improvement.
- Oversee all programme budgets, ensuring cost-effective and compliant use of funds. Ensuring all programmes are delivered within budget
- Monitor financial projections, reporting, and adherence to contractual obligations and funder/donor requirements.
- Develop and oversee Monitoring, Evaluation and Learning frameworks to assess impact. Preparing reports for internal and external stakeholders as required.
- Ensure robust data capture, analysis, and reporting systems are in place across all projects. Utilising equality, diversity and inclusion data to ensure programmes align to the organisation strategy, supporting communities facing the greatest need and worst health outcomes.
- Build, nurture, and strengthen strategic partnerships with delivery partners, funders, and community stakeholders.
- Represent the Foundation on working groups, championing our vision and mission to diverse audiences. Including local DWP, EFL and Schools and sport partnerships.
- Work with the Head of Programmes to identify development opportunities and service gaps within existing programmes, subsequently approaching suitable partners and/or funders. Including writing funding applications.
- Work closely with the Communications teams to produce effective marketing literature and promotional materials to aid recruitment. Ensure success stories and case studies are captured.
- Responsible for quality assurance of the projects ensuring the needs of each partner are met. Regular monitoring of staff performance and development to ensure all are working towards meeting programme objectives and KPI’s.
- Be the Designated Safeguarding Officer for Employment & Skills projects, liaising with associated partner Safeguarding Team’s to ensure a clear line of reporting to AFC Wimbledon Foundation Safeguarding Team. Ensuring all activity is suitably risk assesses.
- To create a safe environment and act to protect all young people and vulnerable adults that are either within the care of your programmes or attending club premises and report any concerns to the Safeguarding Lead.
- To adhere to the Foundation’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
- To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
- Deliver additional roles and responsibilities as agreed by Line Manager.
PERSON SPECIFICATION
Qualifications:
· Hold a relevant higher education or industry recognised certification or have a minimum of 5 years’ experience working within Charity and/or football and sports industry.
· Mentoring, Youth Work or Health & Social Care related qualification.
· Institute of Leadership and Management qualification or willing to work towards.
· Emergency Aid and Safeguarding Children Certificates.
· Ability to travel to activity & meetings across London and surrounding areas / Full Driving License
Experience:
· Experience of working in a management role at a Charity and/or football and sports industry.
· Experience of designing, delivering and managing employment, mentoring and training programmes to achieve set outcomes.
· Strong project management skills able to manage multiple strands of work to a high level.
· Outstanding track record in developing employment and skills opportunities for hard to reach groups.
· Knowledge of M&E and quality assurance programmes relevant to the industry sector.
· Knowledge of Community Club Organisations and Football Charity Programmes.
· Good knowledge of ED&I practices and policies, local demographic and social needs.
Skills & Behaviors
· Ability to lead, motivate and influence participants, staff, and partners to work towards greater community outcomes.
· Ability to build strong cross-departmental and organisational relationships.
· Strong analytical skills, proficient in the use of ICT and ability to analyse data and create reports.
· Ensures the secure and professional management of confidential information.
· Good communication and organisation skills.
· Confident and outgoing personality.
GENERAL INFORMATION
The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.
The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.
The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.
The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Description and Person Specification
Job title Participation Manager
Hours 35 hours per week. We are opening to discussing flexible arrangements – please highlight any requests when applying.
Length of contract 12 months
Location Hybrid work between home and our Vauxhall office. Please read more about our approach to hybrid working in the relevant section below.
Reports to Director of Evidence and Improvement
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision: People shaping their health and care.
Our Mission: We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
- Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
- Finding common cause across communities and conditions by working with member charities and those they support.
- Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
At National Voices, our aim is to make what matters to people matter in health and care. Too often, we see decisions made about the design of health and care services which don’t consider the people who use and need those services – especially those with long term conditions and from groups experiencing inequality. While the intentions of decision makers are usually good, they can unwittingly develop services which are difficult to access, stressful to experience and which don’t enable people to live life to its full potential.
We believe that if health and care leaders were better supported to meaningfully involve people living with health conditions, disability, inequality and their carers in decisions about how services are delivered then our NHS and social care services would be more equitable, and person centred.
At National Voices, we believe that this can best be achieved by connecting health and care leaders in health and care to key groups including:
- Leaders within the patient participation movement, who can support and advise health and care leaders on how to share power with people and communities using coaching and quality improvement techniques, and by acting as a critical friend.
- Leaders from voluntary sector organisations and community groups, who can bring insight into the needs, experiences and priorities of the communities they serve. They can identify opportunities to improve how services are designed and delivered, and help connect decision-makers with communities whose voices are often underrepresented.
- People with lived experience of inequality, particular conditions or services, who bring unique expertise based on their direct experience of care. They can provide timely insight into the impact of policies and services, helping decision-makers stay tuned to current needs, experiences and priorities, rather than relying on historical evidence or assumptions.
We are looking for a Participation Manager who can lead on the design, development and delivery of funded projects that generate insight, support improvement, and enable meaningful participation in health and care decision making. This will include end-to-end responsibility for project design, delivery, reporting and impact.
Projects may include designing and delivering activity such as workshops, coordinating lived experience advisory groups, coordinating coalitions of VCSE organisations, undertaking qualitative research, facilitation and engagement work. The postholder will need sufficient breadth of experience across these areas to confidently design and steer programmes, while drawing on colleagues, partners and associates for specialist input where needed.
You will be responsible for overall programme management - ensuring projects are well planned, appropriately resourced, and delivered on time, within budget and to a high standard. This includes managing risks, reporting requirements and funder relationships.
Projects may also include co-ordinating the delivery of Voices for Improvement coaching relationships and workshops on meaningful participation. We are open to a Participation Manager who has skills and experience around coaching theory and practice, however, we can also bring in external Associates with this subject matter expertise where needed to guide and supervise the coaching elements of the process.
You will also play an active role in identifying and developing new funding and partnership opportunities, contributing to the growth of National Voices’ portfolio of externally funded work.
Finally, where needed, you will also work collaboratively with another Participation Manager who leads National Voices’ Lived Experience Partner programme, membership scheme and partnership programme. You will contribute to these areas where required, particularly where they intersect with funded projects, but they will not be the primary focus of this role.
Responsibilities
Lead the development and delivery of funded participation projects
Lead the end-to-end design, delivery and management of funded programmes and projects that generate insight, support improvement and drive meaningful participation in health and care, including:
- Lead on shaping, securing and delivering funded projects from proposal stage through to completion, ensuring clear outcomes and impact
- Design and oversee programmes that may include research, engagement and participatory activity, such as qualitative and quantitative research, stakeholder engagement and participation work
- Convene and coordinate a range of delivery approaches including advisory groups, workshops, events, VCSE engagement and system partner collaboration
- Ensure delivery is well planned, resourced and managed, including oversight of budgets, timelines, risks and funder reporting
- Draw on colleagues, partners and associates for specialist expertise where needed, while holding overall responsibility for programme design and coherence
- Translate insights and findings into clear, accessible outputs in collaboration with policy and communications colleagues to support influence and impact
- Develop and shape new funding opportunities and proposals to grow the organisation’s portfolio of externally funded work
Deliver coaching and engagement programmes
Manage the delivery of structured coaching and engagement programmes, including National Voices’ Voices for Improvement model, where included within funded projects:
- Oversee delivery of coaching and engagement activity including matching, coordination and participant support
- Ensure coaching relationships between people with lived experience and system leaders are well supported and of high quality
- Contribute to the design and facilitation of associated engagement or learning sessions where required
- Work with associates or external specialists to bring in coaching or quality improvement expertise where needed
- Capture learning, feedback and impact from coaching programmes and contribute to funder reporting, case studies and evaluation outputs
Contribute to wider participation programmes
Work collaboratively with another Participation Manager to support integration with National Voices’ wider participation infrastructure:
- Contribute where relevant to the Lived Experience Partner programme, membership scheme and partnership programme
- Support the involvement of lived experience partners, members and partners in funded projects and engagement activity
- Ensure alignment across programmes and share learning between project delivery and participation infrastructure
General
- Provide line management to one Project Officer within the team, if needed - quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
- Provide matrix management for other National Voices colleagues as and when required.
- Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture.
- Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.
- Follow organisational processes to measure, monitor and communicate the impact of our work
- Support good project, financial and data management
Person Specification
Values, attitudes and behaviours
- Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
- Strong commitment to equity, inclusion, and reducing health inequalities
- Proactive, flexible, and responsive, with a willingness to work in complexity
- Comfortable working both collaboratively and independently, taking ownership of delivery
- Calm under pressure and able to manage multiple priorities and tight deadlines without compromising quality
- Confident engaging with a wide range of stakeholders, including constructively challenging where appropriate
- Entrepreneurial - able to spot opportunities for growth, collaboration, and impact
- Energised by variety, able to work across diverse themes while identifying connections and opportunities
Skills and abilities
- Strong programme and/or project management skills, with demonstrable experience of leading complex, multi-stakeholder funded programmes from design through to delivery and completion
- Ability to shape ideas into deliverable programmes, including contributing to funding bids, designing delivery approaches, and translating proposals into practical delivery plans
- Strong analytical and synthesis skills, with the ability to translate complex qualitative and quantitative insight into clear, structured outputs that inform decision making and drive action
- Excellent organisational skills, including planning, prioritisation, risk management and delivery of high-quality work to deadlines
- Confident stakeholder and relationship management skills, with experience working across partners, funders, subcontractors, commissioned work and multi-organisation collaborations
- Strong facilitation and engagement skills, including designing and delivering workshops, events and participatory sessions for diverse audiences
- Strong communication skills, including the ability to produce clear, accessible written outputs and presentations
- Strong interpersonal skills, with the ability to work collaboratively, support others in delivery, and contribute to shared outcomes
Experience, knowledge and understanding
- Demonstrable experience of leading or delivering participation work with people with lived experience, ideally addressing inequality
- Strong experience of designing and delivering insight generation projects (qualitative and/or quantitative) that have led to real-world impact and improvement
- Experience of working meaningfully with people experiencing inequalities in safe and inclusive ways
- Experience of managing projects, budgets, and multiple stakeholders, working with a high degree of autonomy
- Experience of managing partnerships, funders, or commissioned work, including contributing to income generation
- Experience of facilitating workshops, events, or participatory sessions
- Understanding of the health and care landscape
- Good understanding of the participation landscape, with the ability to act as a credible contributor in the field (desirable)
- Experience of managing or contributing to coalitions or networks of VCSE or membership organisations (desirable)
- Understanding of mixed methods (qualitative and quantitative) approaches to evidence generation and analysis (desirable)
- Coaching and/or quality improvement qualifications (desirable)
- Lived experience of disability, caring responsibilities and/or inequality (desirable)
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a CV and cover letter to apply. We are also recruiting a permanent Participation Manager role at the same time. If you would like your application to be for both roles, please make this clear in your cover letter.
You're welcome to use AI tools to help you prepare your application. However, we encourage you to make sure your application reflects your own voice and experiences. We often see similar AI-generated writing styles, which can make applications less distinctive. As a charity, we're particularly interested in hearing why our mission matters to you and how your values align with ours.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is 5pm on Thursday 30th July.
The interviews will take place in early August on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term for 6.00 months from the start date
Location: Any UK Trust office - a minimum of three days in the office a week, and must be willing to travel to other centres when required
Interviews: 10th or 12th August
At The King’s Trust, we believe that great leadership creates life-changing opportunities for young people. As our Delivery Manager Capability Lead, you’ll play a key role in strengthening management and leadership across our Delivery function, ensuring managers have the skills, confidence and support they need to lead high-performing, inclusive teams.
Our ambition is to be one of the UK’s most equal, diverse and inclusive organisations serving young people. We know that achieving this starts with leadership. Through your work, you'll help build a culture where everyone feels valued, respected and able to thrive, ensuring our managers have the capability and confidence to create inclusive environments for both colleagues and the young people we support.
This is an exciting opportunity for an experienced Organisational/People Development professional who is passionate about building capability, driving positive change and turning insight into meaningful action.
In this role, you will:
- Use data, feedback and organisational insight to identify leadership capability needs and opportunities.
- Work closely with the People and Learning team making recommendations based on data analysis and support with creating and driving sustainable and effective solutions. Support our ambition to become one of the UK's most equal, diverse and inclusive organisations by embedding inclusive leadership behaviours and approaches into management development.
- Evaluate impact, using evidence and feedback to continuously improve leadership capability and effectiveness.
Why join us?
This is an opportunity to shape the frontline management and leadership culture of one of the UK's leading youth charities. You'll work closely with senior leaders, influence how leadership capability is acquired and developed across the Delivery function, and leave a lasting legacy through the managers and teams you support.
By empowering managers to lead with confidence, inclusion and purpose, you'll strengthen the teams that support young people every day, helping more young people to break the cycle of unemployment and build the confidence and skills they need to succeed, regardless of their background or the challenges they face.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Delivery Manager Capability Lead?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or those who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Delivery Manager Capability Lead!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.


