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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.
As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference.
Role purpose
To provide Energy & Money advice to clients
To provide advice on how to deal with Energy Debts
To provide a high-quality advice and support services
A Benefit Calculation as part of Income Maximisation
Energy Efficiency support & advice
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
Negotiate with third parties as appropriate.
Switching energy providers
Information and support on the Priority Services Register
Check eligibility and provide Information about the Warm Home Discount
Any other possible Schemes / Grants available that can support the client with their energy issues
Provide Advice on energy complaints and processes
Smart Meter information / advice
Carbon Monoxide Awareness
To provide Financial Capability and Income Maximisation advice to clients.
To share responsibility for compliance with the Projects targets and requirements.
Ensure quality standards are met.
To work effectively with other partners to deliver a seamless service to clients
Undertake service delivery at Outreach venues as required.
Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.
Advice
To provide Energy & Money advice to clients on energy issues
To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate.
Provide General Advice and assisted information to clients on energy issues
Empower clients to act on advice and information provided
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
Negotiate with third parties as appropriate.
Ensure income maximisation through the take up of appropriate benefits.
Provide advice and assistance to other staff across the whole range of advice issues.
Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.
Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
Ensure that all work conforms to the organisation's systems and procedures.
Research and campaigns
Assist with research and campaigns work by providing information about clients' circumstances.
Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
Monitor service provision to ensure that it reaches the widest possible client group.
Alert other staff to local and national issues.
Professional development
Keep up to date with legislation and undertake appropriate training.
Read relevant publications.
Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager.
Assist with Service initiatives for the improvement of services.
Administration
Review and make recommendations for improvements to Citizens Advice services.
Maintain local information systems.
Use IT for statistical recording, record keeping and document production.
Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training.
Attend internal and external meetings as agreed with the Team Leader and/or Manager.
Maintain close liaison with relevant external agencies.
Other duties and responsibilities
Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
Demonstrate commitment to the aims and policies of the Citizens Advice service.
Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
Person specification
Experience of providing Advice.
Effective oral communication skills with particular emphasis on negotiating and representing.
Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence.
Ordered approach to workload and an ability and willingness to follow and develop agreed procedures.
Understand the issues involved in interviewing clients.
Numerate to the level required in the tasks.
Ability to prioritise own work, meet deadlines and manage caseload.
Ability to use IT in the provision of advice and the preparation of reports and submissions.
Ability to monitor and maintain own standards and work as part of a wider team
Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies.
Desirable Criteria
Experience of providing General, Energy or debt advice would be desirable.
Experience of working to targets
Experience of working in the voluntary sector would be desirable.
Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively
Demonstrate understanding of social trends and their implications for clients and service provision
Have access to a vehicle and be willing to travel
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and Victim Support Office at Victim Support, 3rd Floor, 5-7 Singer Street, London, Greater London, EC2A 4BQ.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the role:
As an Independent Domestic Violence Advocate you will:
You will need:
Please see attached Job Description and Person Specification for further details.
Hybrid role working between home/offices and presence at outreaches across Bradford & Airedale
Bradford and Airedale Citizens Advice & Law Centre is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
Our Welfare Benefits team provide a professional welfare benefits advice service, which enables clients to understand their entitlement to welfare benefits and eligibility criteria.
The post holder will work as part of a well-established team, providing a reliable and effective welfare benefits advice service, across all advice channels and access points, utilised by Bradford and Airedale Citizens Advice & Law Centre
As a Welfare Benefits Adviser/ Trainee, you will have/develop a detailed understanding of the welfare benefits system. Working as part of our welfare benefits team, you will provide client support over the phone, digitally and in-person.
To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional and courteous manner with all clients seeking support.
You will liaise with contacts within the DWP to find resolutions for escalated issues and you will understand the importance of security and data protection. You will have a good standard of numeracy to perform benefit check calculations to aid the advice process and be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.
Please be aware that Bradford and Airedale Citizens Advice & Law Centre are not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. Verification of your right to work will be undertaken for successful candidates.
Closing date: 12 noon Monday 11th May 2026
Interview date: Thursday 21st May 2026 (in person)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Ideally London, but will consider other locations (There will be the expectation for 3 days in London per month and overseas travel)
1st stage interviews: 19th and 20th May (over MS Teams)
2nd stage interviews: 27th May (in London)
Step into one of the most exciting moments in The King's Trust’s history as we celebrate our 50th Anniversary and our most ambitious philanthropic campaign yet. As our new Head of Principal Giving, you’ll be front and centre of a bold national movement to unlock transformational investment for young people; today, tomorrow and for generations to come. This is your chance to support a £150m campaign and help shape and support our growing US philanthropic income stream, paving the way for long-term impact that lasts well beyond our golden year.
In this high-profile role, you’ll build powerful, strategic relationships with philanthropists, trusts, foundations and senior volunteers, inspiring 7 and 8-figure gifts that change lives on a national scale. You’ll bring creative energy, ambition and polished storytelling to every proposal and boardroom pitch, while working closely with colleagues across fundraising to identify, shape and secure the biggest opportunities. With a personal annual income target of £2m+, you’ll love the thrill of big conversations, bold ideas and raising sights as well as funds.
Joining us now means joining a milestone moment. You’ll help write the next chapter of The King’s Trust, building on 50 years of empowering young people and setting the foundation for the next 50. If you’re a confident relationship-builder, with experience in global fundraising, especially in the US, who thrives on vision, strategy and high-value philanthropy - this is your opportunity to make history with us.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Heads of Principal Giving?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Principal Giving!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with a leading charity on a dynamic Fundraising Officer role. This is an engaging opportunity for a fundraising professional to contribute to impactful campaigns over a six-month period. The role involves delivering supporter-focused activities that raise awareness and funds to improve lives.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The organisation is dedicated to inclusive recruitment practices, offering equal opportunities to all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. Applications from diverse backgrounds are encouraged, and reasonable adjustments will be provided to support a fair process.
User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video
About the role
mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.
You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.
Key responsibilities include:
· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem
· Triaging, prioritising and responding to user queries efficiently
· Identifying and escalating high-risk, safeguarding or data protection issues
· Providing clear guidance to users, including those in complex or difficult situations
· Maintaining accurate records and ensuring enquiries are followed through to resolution
· Identifying trends or recurring issues to support service improvements
· Updating help content, guidance and internal documentation
· Working collaboratively with technical and programme teams
About you
You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.
You will have:
· Experience providing user support within digital or information-heavy environments
· Ability to recognise and manage sensitive or high-risk cases
· Knowledge of data protection principles in a support or case-handling setting
· Excellent written communication skills with a clear and empathetic approach
· Experience managing multiple enquiries and meeting deadlines
· Strong organisational skills and attention to detail
· Confidence working remotely within a collaborative team
Desirable:
· Experience using helpdesk systems such as Zendesk or Freshdesk
· Experience supporting digital platforms or public-facing services
· Experience contributing to user guidance or knowledge bases
· Interest in civic technology or public interest services
About mySociety
mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.
Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services.
About the role
Due to an expansion in our work to provide training and e-learning to raise awareness of unpaid carers and of the issues and challenges they face with a range of professionals, we are excited to recruit a Training and Learning Officer to lead our work in this area. The post holder will develop, maintain and deliver a suite of e-learning, and in person and online training.
About you
You’ll have knowledge and experience of designing, developing and delivering training. You’ll be experienced in conducting research and analysing data with an understanding of the issues impacting carers, and the systems in which they operate. You’ll be a strong communicator and be able to balance a diverse range of projects.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.
We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.
The closing date for applications is Friday 15 May 2026 at 5pm.
Personal statement (no more than one side of A4), CV, personal details form and completed monitoring form should be emailed to us. The information on the form will be treated as confidential and used for statistical purposes only. These forms will not be treated as part of your application.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SMART is hiring!
SMART is a warm and welcoming mental health charity that provides a holistic programme of support to the people we serve.
We have a vacancy for a full time Mental Health Community Navigator. The Navigators support people with serious mental illness, with a range of issues including: housing, benefits, finance and social isolation. Please refer to the attachments below for the full job description and person specification.
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with the NHS and other voluntary sector services, We have a strong focus on staff well-being including a 35 hour working week, 28 days annual leave plus bank holidays, a wellbeing hour, regular clinical supervision, an Employee Asisstance Programme and an annual schedule of training and events designed to support personal and professional progression
Ideally you will have experience of working within mental health/vulnerable adult services, working within multi-disciplinary teams, knowledge of the issues people face with housing/benefits etc and liaising with other services and professionals on service users behalf.
Mental Health Navigators make a real difference to people's lives.
Application Deadline: 12th May at 23:30. PLEASE NOTE: We may interview before the closing date if we receive enough suitable applications
Feedback: Unfortunately, we are not able to give feedback to candidates not shortlisted. If you have not heard from us within a week of the closing date, please assume your application has not been shortlisted at this time.
Please send us your CV and a covering letter (no more than 2 pages of A4), addressing each of the ‘competencies and experience’ listed in the person specification.
The client requests no contact from agencies or media sales.
Salary: £34,000 plus £2,500 car allowance
Contract: Full-time, permanent (35 hours per week)
Location: Hybrid – Oxford (2 days in office with regular travel)
Benefits: 28 days annual leave plus bank holidays, generous pension contribution, life assurance, employee assistance programme, learning and development support, on-site parking.
We’re looking for a proactive and relationship-driven Corporate Partnerships Fundraiser to join RABI, the farmers’ charity, as part of its Philanthropy and Partnerships team.
Reporting to the Philanthropy and Partnerships Manager, you will support, manage and grow income-generating relationships with corporate partners. You’ll play a key role in developing new partnership opportunities, managing existing accounts, and delivering high-quality stewardship that demonstrates the real impact of corporate support on farming communities.
Working collaboratively across fundraising, marketing, service delivery and finance, you’ll help shape compelling partnership propositions, support employee engagement and fundraising initiatives, and contribute to RABI’s ambitious corporate fundraising strategy and long-term income goals. This is a varied role combining relationship management, creative partnership development and strong internal collaboration within a mission-led organisation.
To be successful as the Corporate Partnerships Fundraiser, you will need:
If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2955HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to close the application period early.
Salary: £28,000 - £35,000
Contract: Temporary (up to 4 months)
Location: Southampton Hybrid working (3 days in the office)
Closing date: ASAP
We have a fantastic opportunity for a Community and Events Officer reporting to the Fundraising Manager, small but mighty, this organisation has a strong local profile and it’s an exciting time to join.
As part of this varied and hands-on role, you will play a key part in maximising income from community fundraising and events, while delivering an excellent supporter experience. You will lead on the organisation of a high-profile flagship event, motivating participants, stewarding supporters and working closely with internal and external marketing and communications teams to drive engagement and income.
To be successful as the Community & Events Officer you will need:
A full UK driving licence and access to a car is required, and flexibility to attend events outside of normal office hours when needed.
If you would like to discuss this role with us please contact us and quote the reference 2911AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Help shape a youth-led movement in Downham. Join Circle Collective as our Youth Involvement Lead and work directly with young people to turn their ideas into action, influence real decisions, and open pathways into employment.
At Circle Collective, we believe young people are experts in their own lives. As a London-based youth employment charity, we work alongside communities, partners, and employers to break down barriers and create meaningful opportunities for young people to thrive.
This role sits at the heart of Elevate 100, a vibrant, youth-designed space based in Downham Leisure Centre. Here, young people aged 16–30 access employment support, develop skills, and build confidence in a welcoming, inclusive environment. More than just a service, Elevate 100 is a platform for youth voice, co-production, and real influence.
As Youth Involvement Lead, you’ll be the key link between young people and the project. You’ll coordinate and support the Youth Action Board, helping young people shape decisions, manage budgets, and influence how services are delivered. You’ll facilitate engaging sessions, build trusted relationships, and ensure every young person feels heard, valued, and empowered.
Alongside this, you’ll mentor a small group of young people, supporting them to identify their goals and take steps towards employment, education, or training. You’ll also work closely with partners including Lewisham Council and Phoenix Community Housing, contributing youth insight to strengthen delivery and ensure services truly reflect local needs.
This is a hands-on, people-focused role for someone who is passionate about youth voice, confident facilitating groups, and committed to creating inclusive spaces where young people can grow and lead.
If you’re motivated by social impact and want to help build something genuinely youth-led, we’d love to hear from you.
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Staines Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is permanent working 22.5 hours per week covering Staines Magistrates Court .
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
About the Role
As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
Additional Information
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
The Role
This is an excellent opportunity to join a dynamic external affairs team, supporting the coordination of engagement with some of the UK's largest law firms, leading in-house legal teams, and key industry stakeholders.
Working closely with colleagues across public affairs, international, and member communications teams, you will play a key role in delivering a compelling and effective large-firm member offer.
The role offers varied and meaningful engagement with members and stakeholders from across the legal and professional services sector. You will help ensure members' voices are represented within the organisation, while also promoting the valuable resources and support available to them. In doing so, you will contribute to maximising the organisation's influence, visibility, and impact.
This is an exciting and wide-ranging position where your skills, knowledge, and expertise will be used to make a real difference.
What we're looking for
You will be a people-focused team player, with proven experience building and maintaining strong, effective working relationships with a wide range of stakeholders at all levels.
Highly organised and proactive, you will be comfortable working both collaboratively and independently, often managing multiple priorities and meeting tight deadlines.
You will have experience supporting or managing projects and initiatives, ideally within a membership engagement or communications environment. This will include coordinating meetings, tracking actions to completion, and ensuring initiatives progress effectively.
Essential criteria:
Please see the job description for more details.
What's in it for you
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
Advice & Wellbeing Specialist - Make a real difference every day.
We’re looking for an Advice & Wellbeing Specialist to provide high-quality, holistic support to residents, helping them sustain tenancies and improve their wellbeing. This is a 12‑month secondment/fixed term contract covering North West London and is a community‑based role. You will need to feel confident and comfortable visiting residents in their homes, with one day per week based in an office.
Your typical day could start by working with residents in their homes and neighbourhoods to understand their immediate needs. Later, you might deliver advice and wellbeing support in a community wellbeing hub before engaging with external stakeholders to build a strong network of support for our residents.
As an Advice & Wellbeing Specialist, you’ll deliver proactive and trauma-informed support tailored to residents’ needs. You’ll work closely with them to understand wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You’ll empower residents through positive engagement, helping them develop skills and resilience to lead independent and fulfilled lives.
Your key responsibilities
You’ll deliver personalised, trauma-informed advice and wellbeing support in the community, taking a holistic approach to tenancy, health, and social needs. You’ll manage safeguarding cases with care, build strong relationships with internal teams like Neighbourhood Managers, Financial Inclusion, and Repairs, and collaborate with external partners such as local authorities, mental health services, and advice agencies. Alongside this, you’ll support wellbeing hubs and community events, keep accurate records, manage cases effectively, and use CRM systems to track and report outcomes.
About you
Why join us?
You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.
Here’s what you’ll get when you join us:
What to expect from our recruitment process
We’re committed to a fair, inclusive, and transparent recruitment process.
Closing date: 10 May 2026
Interviews/assessment will be held in person on the 26 May at our offices in Waterloo.
Please read before you apply
If you’re a proactive, values-led professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. You’ll need experience delivering advice and wellbeing support in outreach settings, managing complex caseloads, and working confidently with partners. Strong communication skills, resilience, and the ability to support vulnerable people are essential, along with a commitment to our values.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Advice & Wellbeing Specialist role.
Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants.
Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms & Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms & Conditions. Additionally, if you move to a Peabody role on a secondment basis, your Terms & Conditions will not change.
Events Coordinator
Full-time 41 hours per week
On-site in Bloomsbury, London, with occasional work from home on Fridays
Permanent contract
£29,642 + paid overtime
Application deadline: 12pm (midday) on 15 May 2026
About the role
As an Events Coordinator at the British Museum, you will play a central role in delivering exceptional events within one of the world's most iconic cultural institutions. Working closely with the Events Manager and a wide network of colleagues, you'll plan and deliver a diverse programme of Museum-hosted and external events, from exhibition openings and private views to corporate and sponsor events. You'll take ownership of events from planning through to delivery, ensuring each one is expertly run, safely delivered, and reflective of the Museum's reputation for excellence.
This is a hands-on role that combines creativity, organisation and problem-solving in a live environment. You'll work closely with internal teams, contractors and clients, oversee logistics and budgets, manage on-site delivery, and act as a confident ambassador for the Museum and its values.
About you
You are an experienced and confident events professional who thrives in a busy, varied environment and enjoys seeing complex events come together successfully. Highly organised and detail-focused, you are comfortable juggling multiple projects, managing budgets and timelines, and adapting quickly when plans change.
You enjoy working with people and bring a calm, professional and diplomatic approach to stakeholder and client relationships. With strong communication skills and a proactive, flexible mindset, you take pride in delivering high-quality events, maintaining exceptional standards, and working collaboratively as part of a committed and supportive team.
Key areas of responsibility
Benefits
At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:
Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:
These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.
Additional details
The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.</p
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.


