Community centre manager jobs in Ashton under lyne, greater manchester

As an integral member of the fundraising team, the Fundraising Administrator will support the delivery of a range of successful fundraising activity based around the centre, in order to maximise income for Maggie’s.   

As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.  

This is a demanding role in a fast-paced environment where priorities change frequently.  

There will be a requirement to work irregular hours as well as some local travel. 

Please see the attached job description for further details.

Please note that interviews will take place on Wednesday 5th August in Maggie's Manchester.

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the city-wide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education, and research agendas in Manchester and more widely, building upon our track record of successful anti-poverty partnership work, social value impact, and Parliamentary influencing.

Key Responsibilities

Our Operations and Projects Workers are the backbone of our charity. They play a key role in the day-to-day running of operations, from frontline and client-facing work to recruiting, supervising, and supporting volunteers, assisting with stock and logistics activities and deliveries, and leading and supporting a range of projects.

A central part of this diverse, hands-on role is leading and supporting foodbank sessions, with extensive engagement with foodbank clients and primary responsibility for supervising, supporting, and developing volunteers.

The Operations and Projects Workers will help shape and maintain high service standards and embed Our Values at the core of every aspect of the charity’s activity.

On a weekly basis the postholder will work to support the smooth running of three public-facing sessions and the operational activities which underpin them. You will work alongside a team of volunteers and staff 

You will be based at our main office and warehouse site, but also regularly attend our three session sites where appropriate and conduct deliveries and collections across the city. Some working from home is allowed with the prior agreement of your manager.

Foodbank Sessions

As part of a pre-planned rota system you will attend foodbank sessions in a variety of roles. All team members are expected to prioritise the creation of a safe, welcoming, inclusive, and friendly space.

In some sessions you will be the nominated Session Lead, 

• You will be responsible for health and safety, briefing and de-briefing of volunteers and other staff, safeguarding and incident reporting, and dealing with emergency or difficult situations.
• Session leads take an active role in shaping and maintaining our values-led Service Standards and creating a supportive framework for other team members, ensuring all frontline service meets those expectations.
• You will ensure consistent and rigorous monitoring and reporting from sessions, including volunteer registration, stock management, logging and escalation of issues and concerns, also well as consistent reporting on service provision.
• Session Leads will act as the primary liaison and coordination point on the day with advice providers and financial inclusion workers
• They will also be the lead contact point on a session day liaising with host sites and reception staff and other session partner organisations.
• Before, during, and after sessions, the Session Lead will monitor stock levels and ensure packing, loading, and unloading is done safely and consistently.

You may also attend foodbank sessions in a variety of other roles, including, but not limited to:

• Conducting or coordinating one-to-one check-ins and support conversations with clients, responsible for signposting and onwards referrals
• Providing additional support such as energy vouchers, SIM cards, supermarket vouchers, and other provision.
• Delivering and collecting food and other stock and materials to and from session sites and monitoring stock levels.
• Supporting general tasks and activities within sessions, such as packing parcels, referrals check-in, picking lists, or monitoring cafés and adjacent spaces.

General Foodbank Operations

Outside of foodbank sessions, you will lead or support across the broad range of operational and project activities, including:

• Regularly driving the foodbank van and loading and unloading stock and other materials.
• Answering or replying to enquiries from clients, referrers, donors, partners, and other contacts via the main charity phone line and email inboxes.
• Conduct regular office-based administrative, printing, and reporting activities.
• Deputise for senior staff or fill in for other team members where appropriate in day-to-day operational cover and external meetings and relationships, including with foodbank referrers and partner organisations.
• Coordinate and supervise volunteers and logistics around food deliveries, food drives, and food sorting sessions.
• Work and lead on projects to help maintain and increase donation levels.
• In collaboration with other staff, assist volunteer recruitment, training, and development activities.
• Attend and organise meetings and events where required to represent the foodbank or conduct project-related work.
• Undertake training and personal development as appropriate and agreed with your line manager.

The post-holder will be responsible for managing their own workload and time management, completing timesheets and reports for the board.

There may be other project-specific tasks requested from time to time for the benefit of the charity to be discussed and agreed with your line manager.

About you

Essential Experience and Knowledge:

• A full clean driving licence and willing and able to drive a 3.5tn van regularly.
• Experience of working with volunteers.
• Excellent organisational and time management skills in order to coordinate your own workload and schedule, effectively managing multiple priorities and deadlines.
• Excellent written and verbal communication skills with other staff members, volunteers, referrers, and foodbank users.
• Ability to respond to unexpected situations in a busy service delivery environment and make decisions related to health and safety and emergency incidents.
• Ability to independently make and carry out decisions in line with foodbank policies and procedures.
• An enthusiasm for all aspects of work at Manchester Central Foodbank, and the flexibility and willingness to get involved with projects and tasks that may sit outside of your normal work.
• Experience of working with service users in a community setting.
• Proficiency in IT, including email, spreadsheets, and Google Drive.
• A clear understanding of, and belief in the values and aims of, Manchester Central Foodbank and the Trussell Trust.

Desirable Skills and Experience

• Experience of volunteer management.

Essential Behaviours and Competencies

• A clear understanding of, and belief in the values and aims of, Manchester Central Foodbank and the Trussell Trust.
• The ability to communicate and work with people with a range of backgrounds, views, and interests and build ongoing relationships and trust.
• Personal integrity, high professional standards, and honesty.
• Empathy and confidence when working with people who are experiencing financial and/or personal hardship.
• Passionate about social justice and tackling food poverty.
• Ability to be hands-on and adaptable in changeable circumstances.

Context

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.

We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.

Job Summary

The role of the Outreach & Development Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.

The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.

Job Purpose

The role will focus on the outreach provision, being based in different locations across Salford including hospitals, community venues, mental health settings and others accessed by people with caring responsibilities. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.

Main Duties and Responsibilities

Day to day duties:

· Facilitate carers drop-ins in venues across Salford, including but not limited to hospital sites (both on wards and public areas), community venues (such as Gateways) and high footfall locations.

· Provide one-off, solution-focussed appointments to address the immediate needs of carers identified in the community or at the point of referral.

· Create networking opportunities throughout all wards of Salford to publicise the service and build/ maintain relevant partnerships.

· Complete Statutory Carers Assessments.

· To be able to travel to various locations in Salford, at times multiple locations per day – often carrying service promotional materials. Salford is a large city covering 37 sq. miles.

Weekly/ monthly duties:

· To work alongside student social workers on placement, providing mentoring, guidance, and shadowing opportunities as appropriate.

· Create and run exciting events and support groups for carers, organisations and stakeholders to attend.

· Create and deliver service presentations aimed at carers, to communicate the support and opportunities available from the service.

· Create and deliver service presentations aimed at community groups, educational bodies and organisations to raise awareness of how to identify and support carers, and to increase the visibility of the service.

· Develop ways to identify carers across Salford and let them know about support available to them and their needs.

· Invite Carers to be involved with the service and help us to coproduce/ codesign our service offer.

· Get to know Salford’s diverse communities and organisations, providing culturally appropriate information and support.

· Promote Carers Rights to carers, Salford’s communities and relevant organisations.

· Maintain a clear record of work completed by note taking and recording on our recording system.

· To meet regularly with line manager for supervision.

This role is subject to an Enhanced DBS Check. 

The post-holder will be required to undertake other tasks as reasonably directed by Management and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.

All staff are expected to work within all Gaddum policies and procedures.

We are looking for an experienced and driven fundraiser with strong leadership skills to play a pivotal role in contributing income for Moya Cole Hospice. This is an exciting opportunity to lead, engage and inspire a committed fundraising team across a range of disciplines.

You will grow support through motivating the team to give excellent stewardship of supporters, effective promotion of fundraising initiatives and building a strong and sustainable volunteer network within the community. You will be passionate about engaging supporters and empowering your team to maximise opportunities that make a real difference to the patients and families we care for.

Working collaboratively across the organisation, you will liaise closely with communications and trading colleagues and build strong relationships with staff across all hospice sites. You will partner with the Fundraising Appeals & Operations Lead to ensure robust administrative and financial processes underpin activity, and work alongside the Innovation & Digital Fundraiser to keep approaches relevant and forward-thinking. With the opportunity to deputise for the Head of Fundraising when required, you will be at the heart of our fundraising success, helping to safeguard and grow vital income streams that support the hospice’s essential work.

Job Title

Fundraising Manager

Location

Cross-Site

Salary

Hospice Band 6 – £39,959 – £48,117 pro rata (Competency Based Framework)

Hours

Full Time – 37.5 Hours Per Week

Contract

Fixed Term – 12 Months

Introduction

At Moya Cole Hospice, there’s one thing that motivates us and that’s providing excellent care and support to those living with or affected by life-limiting Illnesses. We’re continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure Moya Cole is in the best shape possible for future generations. You’ll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

The Role

The Fundraising Manager will: 

• Manage a team of fundraisers to deliver growth and diversification of fundraising across community, corporate, events and philanthropy income streams
• Deliver Income in line with the budget as agreed with the Head of Fundraising
• Work closely with the Fundraising and Communication team to ensure activities are maximised.
• Deliver inspiring team meetings, workshops and training to develop the skills of the fundraising team.
• Ensure effective use of the organisation’s fundraising database by all staff to provide effective information and comply with regulatory requirements.
• Build relationships with key internal and external stakeholders.
• Attend networking events and meetings with potential donors
• Promote effective management of the health and safety of all staff and volunteers involved in fundraising activity, including the preparation of risk assessments
• In conjunction with the Innovation and Digital Fundraiser facilitate the testing of new platforms for fundraising which will increase and sustain income and the visibility of hospice fundraising within communities.
• To work with non-fundraising teams across the hospice to ensure promotion of fundraising activity, excellent supporter care and knowledge of hospice activities.
• To work closely with the Communications team to ensure that supporter stories are shared with the wider public and community events are promoted effectively.
• To plan work to inform and facilitate the achievement of the budget and maintain thorough record keeping in line with Moya Cole Hospice and Fundraising Regulator policies and guidelines.

Requirements

The Fundraising Manager will have: 

• Educated to degree level or equivalent relevant experience; substantial practical fundraising experience is essential
• Significant, hands-on experience of delivering successful fundraising across multiple income streams in the UK charity sector (including community, corporate, events and philanthropy), with the capability to lead across all areas
• Proven track record of leading, motivating and developing teams, including effective management of people processes, to deliver strong results
• Demonstrate strong IT capability, including Microsoft 365 (particularly Outlook, Teams, OneDrive, Excel and PowerPoint), with the ability to produce high-quality progress reports and presentations
• Experience of using Raiser’s Edge or similar CRM systems to support fundraising activity, data management and reporting
• Manage budgets effectively, including forecasting, financial performance monitoring and income planning
• Proven ability to analyse and interpret data, produce performance reports, and use insight to inform decision making and drive income growth, including developing robust strategic business cases and reporting to senior stakeholders
• Fully conversant with legal and regulatory requirements relating to fundraising, including the Code of Fundraising Practice, data protection and information governance, ensuring compliant and ethical practice
• Lead the recruitment of staff and oversee the effective recruitment, engagement and management of fundraising volunteers
• Ability to travel independently as required for the role, including cross-site working and attending events
• Work collaboratively with other members of the fundraising team and wider hospice for the benefit of supporters and the hospice
• Be highly motivated and have the ability to work autonomously
• Take initiative and make decisions.
• Demonstrate energy, enthusiasm and flair to work hard and achieve ambitious targets.
• Build strong relationships with individuals and key stakeholders
• Demonstrate excellent team working skills
• Manage workload under own initiative with support of Line Manager
• Show commitment and motivation to the purpose of the hospice
• Be creative and innovative using technology to maximize income opportunities.
• Demonstrate a commitment to equal opportunities and diversity
• Show a flexible approach to work and be able to work out of hours as required

Key Benefits

• 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
• Buy an additional week annual leave (pro rata for part-time)
• Heath cash plan
• Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHS pension (subject to making contribution’s into the scheme in the previous 12 months)
• Life cover
• Free parking
• Discounted meals on site
• Meaningful work, making a difference in the lives of others
• Opportunity to develop your leadership skills within a structured development framework
• IIP Platinum employer creating the right environment for everyone to thrive and reach their potential

How to Apply

If you would like to contribute to making a difference for a much-loved charity, we’d love to hear from you.

Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.

The successful candidate will be subject to a DBS Check at the level appropriate to the role, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015.

Timescales

We reserve the right to close and interview prior to the dates outlined below.

Closing date: 3rd July 2026

Interview date: 14th July 2026

Overview of the Role

Are you passionate about the power of plants to transform lives and communities? Do you bring horticultural expertise and a commitment to sustainable practices? Are you passionate about community growing with experience of inspiring communities and the next generation of gardeners? If so, we’d love to hear from you.

The RHS is on a mission to champion, support and connect the UK’s vibrant community gardening movement. We’re seeking a Community Gardening Advisor to help drive meaningful change through gardening. this role will focus on the Greater Manchester region where you will work alongside a broad and diverse range of community stakeholders.As the Community Gardening Advisor, you will establish a strong and supportive local network and deliver programmes of activity including training workshops and events to build community skills and capacity for groups. The role will support the direct delivery of the Green Spaces Fund in the Greater Manchester boroughs of Salford and Oldham and more widely as required.

You’ll be part of a passionate, forward-thinking team dedicated to making horticulture accessible, inclusive, and transformative. If you believe in the social value of gardening and want to help communities thrive, this is your opportunity to make a real difference.

This exciting role sits within the National Community Programmes Team in the RHS-wide Learning and Public Engagement division, which is driving a step change in how we engage audiences, inform policy and deliver learning and skills to gardeners across the UK.

Experience of working with community organisations, volunteers, young people, children, families and schools is essential. Ideally, you should have a relevant practical Horticultural Qualification to a minimum Level 2 in Horticulture or equivalent experience. 

The role is home based but will include regular travel across the region. Support for travel allowance will be provided.  The role is currently supported by the Greater Manchester Environment Fund and is accountable to the Greater Manchester Combined Authority and Green Spaces Partnership.

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference.  Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

Title: Therapeutic Services Manager – Rainbow Mind LGBTQIA+ Service
Hours: 37.5 hours per week
Salary: £35,000 – £37,000 per annum
Contract: Fixed Term – 12 months (with potential to extend)
Reporting to: CEO. The post holder will be a member of Mind in Salford’s senior leadership Team (SLT)
Location: Mind in Salford, The Angel Centre, Salford M3 6FA. Hybrid working is appropriate for this role.

Rainbow Mind is looking for a Therapeutic Services Manager to oversee our one-to-one therapy service.

We are looking for a visionary with expertise in therapeutic approaches and an unstoppable passion for LGBTQIA+ mental health. Someone who understands the health inequalities and barriers to accessing mental health services people from the community can face. Someone who is committed to change.

Overall Purpose of the Role:

• To effectively manage and provide strategic and operational oversight of the Rainbow Mind counselling service and development of service provision.
• To ensure delivery of consistent, high-quality counselling across the client cohorts, supporting and empowering our service users, whilst ensuring clinical work is carried out in accordance with BACP ethical guidelines and Rainbow Mind protocols.
• As part of the Senior Leadership Team, to contribute to Mind in Salford / Rainbow Mind’s vision, mission and objectives.

Main focus of the role:

• To lead, develop, coordinate, and represent Rainbow Mind’s counselling service internally and externally at Senior Management level.
• To conduct some clinical assessments and carry a caseload of counselling clients.

The successful candidate will hold a relevant recognised qualification(s) at a minimum of Level 4 Diploma in the field of Counselling or psychotherapy with A minimum of 300 clinical client hours completed. BACP Accredited Member status (or registered member of the UKCP) is desirable; candidates working towards accreditation are welcome to apply.

The Therapeutic Services Manager will ensure high quality and consistent delivery within the counselling service, provide service-wide clinical oversight including safeguarding and risk monitoring and manage and lead a safe, professional, sustainable, and accessible counselling service consistent with Rainbow Mind’s vision, ethics, policies, and objectives.

They will line management of associate therapists, provide a number of weekly assessment/1-to-1 counselling slots, ensure service outcomes are effectively monitored and evaluated, promote the profile of Rainbow Mind and lead on the review and update of clinical literature, assessment processes, outcome measures, and clinical policies.

Benefits

• We operate a hybrid working policy meaning you can work flexibly, to suit your needs.
• We offer generous holiday entitlement which includes 27 days holiday plus 8 days statutory days and 3 days additional over the Christmas period (pro rata). Further, an extra day annual leave for birthday.
• Staff members are granted an additional 3 hours per month as well-being time.
• Our social secretaries team organise regular well-being activities to help with staff connectedness.
• We have an internal learning management system with access to over 4,000 courses to continue your professional development and skills.

If you have the right skill set and you are passionate about the work we do, we would love to hear from you.

Closing Date: Wednesday 1st July 2026
Interview Dates: Monday 6th July & Thursday 9th July 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Rainbow Mind is committed to equity of opportunity and to creating a working environment where everyone is treated with dignity and respect. We actively welcome applications from people across all backgrounds and identities, and are particularly committed to increasing representation from communities that have historically been underrepresented in the mental health workforce. All employees are expected to uphold and actively contribute to our equal opportunities policy in everything they do.

Applications from people with lived experience of any of the intersections that Rainbow Mind work with are particularly encouraged. Rainbow Mind is an LGBTQIA+ led service and we are especially keen to hear from candidates who share lived experience of the communities we serve. This is not a formal requirement, but it is central to our ethos and to the authenticity of the work.

No agencies please.

For over 30 years, RASASC has provided specialist, trauma-informed support to survivors of rape, sexual violence and childhood sexual abuse across Cheshire and Merseyside. 

As Managing Director, you will provide strategic and operational leadership, working closely with our Board of Trustees, staff team, funders, commissioners and partners to ensure RASASC continues to deliver high-quality, survivor-centred services while building a sustainable future.

The opportunity:

• Shape and deliver RASASC’s strategy, growth plans and future direction
• Lead and inspire a committed team, creating a culture of excellence, collaboration and learning
• Ensure strong governance, financial sustainability and organisational resilience
• Develop relationships with funders, commissioners, partners and stakeholders
• Champion survivor voices and influence the wider sexual violence support sector
• Drive innovation, service improvement and long-term impact

We are looking for an experienced senior leader who can demonstrate:

• Strategic leadership experience within the charity, public, voluntary or social purpose sector
• A strong track record of managing budgets, resources and organisational performance
• Experience working with Boards, Trustees or Non-Executive Directors
• Success in securing funding through grants, contracts, tenders or partnerships
• The ability to lead people, manage change and build effective relationships
• A commitment to equality, inclusion, safeguarding and survivor-centred practice

This is a rare opportunity to lead a respected organisation with a powerful mission — ensuring survivors of sexual violence receive the support, advocacy and voice they deserve.If you are an ambitious, compassionate and strategic leader who wants to create lasting change, we would love to hear from you.

Position: Charity Shop Managers
Hours: Full-time, 35 hours a week
Contract(s): Permanent (2 positions available)
Location: Bosden Farm, South Manchester, SK2 5JL & Stockport, Greater Manchester, SK1 1LW
Salary: £25,258 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Auxiliary

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is looking for a passionate and dynamic Shop Manager to lead the daily operations of one of our retail locations. This role is key to supporting our mission of improving the lives of those affected by multiple sclerosis (MS). The Shop Manager will be responsible for driving sales, managing a team of volunteers and staff, maintaining high standards of customer service, and ensuring efficient stock control. The role will also involve working with donors, promoting the MS Society’s work, and supporting fundraising efforts. The ideal candidate will have strong leadership, organisational, and communication skills, alongside a commitment to our charitable goals and the ability to inspire a dedicated team.

Key Responsibilities:

• Oversee all shop operations, including sales, stock management, and visual merchandising.
• Manage a team of volunteers and staff, providing training, guidance, and support.
• Drive sales targets and ensure the shop meets its fundraising goals.
• Ensure exceptional customer service standards are consistently met.
• Organise and coordinate in-store promotions and events.
• Manage donations and stock intake, ensuring the shop remains organised and efficient.
• Adhere to health and safety regulations and ensure the shop operates within budget.

This is a rewarding opportunity for an individual who is passionate about making a difference and eager to contribute to the success of the MS Society’s retail operations.

Closing date for applications: 09:00 on Monday 29th June 2026
N.B. Please confirm in your cover letter which location you’re applying for.

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme 
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: August/September 2026 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £31,565 - £32,630 per annum if based in Manchester, Nottingham, Newcastle or Bristol. £34,215 - £35,280 if based in London. All roles also receive a £312 yearly tax-free work-from-home allowance.

Application deadline: 31st July 2026

We are recruiting for up to 2 positions for this role and will interview throughout June and July. We may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because, currently, a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report and Impact Report.

ROLE OVERVIEW

This is an exciting time to join upReach as we begin a new phase of our digital transformation. We are investing in the systems, tools and ways of working that will help us support more students, improve the experience of the upReach team, and deliver our mission more effectively.

We are looking for a thoughtful, organised and motivated Junior Digital Transformation Manager to join the Product Team and play an important role in turning this ambition into practical, lasting change.

Technology plays a central role in how we support students, collaborate with partners and operate as an organisation. Working with the Director of Product, colleagues in the Product Team and teams across upReach, you will help deliver our digital transformation strategy. 

You will coordinate projects from initial discovery and planning through to implementation, training and continuous improvement. You will work closely with internal users, technology suppliers and other stakeholders to ensure digital changes are practical, inclusive, well-managed and aligned with organisational needs.

This role offers the opportunity to contribute to significant organisation-wide projects at an early stage, helping to shape how upReach uses technology in the years ahead.

You do not need to have previously worked in a digital transformation role. You may have developed relevant experience through project coordination, operations, process improvement, technology implementation, product management or another role involving organisational change.

This is a strong opportunity for someone who enjoys solving problems, improving how things work and helping people use technology confidently.

CORE RESPONSIBILITIES

You will support the delivery of upReach’s digital transformation strategy by helping teams adopt better tools, systems and ways of working, including the responsible use of AI.

Your responsibilities will include:

• Coordinating the rollout and adoption of new digital tools, systems and AI-enabled solutions.

• Supporting digital transformation projects from planning through to implementation and review.

• Working with teams across upReach to understand their workflows, challenges and technology needs.

• Identifying opportunities to use AI and automation to improve efficiency, quality and user experience.

• Gathering and summarising feedback from users during testing, rollout and post-launch.

• Creating clear guidance, process documentation and training materials.

• Supporting colleagues to use new tools and AI responsibly, confidently and consistently.

• Identifying opportunities to improve, simplify or connect systems and processes.

• Monitoring how well new tools are working and recommending improvements.

• Supporting relationships with external suppliers and technology partners.

You will take ownership of agreed areas of work, while receiving support from the Director of Product and other experienced colleagues.

SKILLS AND EXPERIENCE

There is no such thing as a “perfect” candidate. We welcome applications from people of all backgrounds, including those who may not have followed a traditional route into technology, project management or digital transformation.

We’re particularly interested in:

• Curiosity about how organisations, systems and processes work.

• A genuine interest in using technology to improve services and create social impact.

• Thoughtful problem-solving and strong attention to detail.

• The ability to organise work, plan ahead and manage multiple tasks.

• Clear written and verbal communication across different audiences.

• The ability to listen to users, understand their needs and represent their perspectives.

• Confidence building constructive working relationships with colleagues and external stakeholders.

• The ability to take ownership of work while seeking support when appropriate.

• A practical and balanced approach to change, recognising that successful transformation depends on people and processes as well as technology.

You do not need previous experience as a Digital Transformation Manager. However, experience or familiarity with any of the following would be helpful:

• Implementing or rolling out a new digital tool or system.

• Supporting organisational change or encouraging people to adopt new ways of working.

• Project management or project coordination.

• Process mapping, service design or business analysis.

• Gathering user feedback or conducting user research.

• Testing digital systems or features.

• Working with software suppliers, developers or technical teams.

• Supporting procurement, supplier evaluation or contract management.

• Developing or delivering training and guidance.

• Agile, iterative or user-centred ways of working.

• Understanding data protection, information security, accessibility or responsible technology considerations.

COMPETENCIES

Within upReach, the Junior Digital Transformation Manager is an equivalent level to a Junior Manager in other teams. This level involves you demonstrating more leadership capabilities. This includes having ownership of your responsibility area, and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or challenges, and problem solve more independently.

upReach have created a Behaviours and Competency Framework to ensure the team have full visibility on the key capabilities required for effective performance, how these connect to our organisational values, and the level required for each band within the organisation. 

Within the Product Team, we’ll support you to apply these behaviours and competencies to product management helping you to learn and develop your skills across four key areas:

• Delivery & Execution – coordinating and delivering digital change, and solving problems

• User Insight – understanding and representing the teams and people who use our systems

• Transformation Strategy – thinking ahead, prioritising, and connecting systems and processes

• Influencing People – working effectively with colleagues, suppliers and stakeholders to drive adoption

You’ll be encouraged to take ownership of your work, build your confidence, and grow into greater responsibility over time. You’ll also have opportunities to learn from experienced colleagues and contribute to meaningful projects.

While you may not have experience in product management, we would expect you to be demonstrating most competencies at level 3 with some at Level 2.

Below you will find a summary of the key attributes required at this level and how they relate to specific digital transformation competencies:

Essential skills:

• Motivation - 3

  Relevant digital transformation competencies: 

  • Delivery & Execution

• Continuous improvement - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

• Planning and organising - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Digital Transformation Strategy

• Commitment to social mobility - 3

  Relevant digital transformation competencies:

  • User Insight

  • Transformation Strategy

• Communication - 3

  Relevant digital transformation competencies:

  • User Insight

  • Influencing People

• Problem solving & decision making - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • User Insight

• Innovative - 2/3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Digital Transformation Strategy

• Management - 2

  Relevant digital transformation competencies: 

  • Influencing People

• Leadership - 2

  Relevant digital transformation competencies:

  • Influencing People

  • Transformation Strategy

• Responsible use of AI & technology – 2/3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Transformation Strategy

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working

• Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.

• Birthday leave and volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days

• Summer Hours (early Friday finishes from June to Aug)

• Personal Development Budget, activated after 6 months in the role

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

  • (Im)Migrants Network 

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close on: 31st July 2026

As we will interview throughout June and July, we may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

About the role

Are you ready to use your marketing expertise to back Indigenous people and protect the world’s rainforests? 

As our Digital Marketing Manager, you won’t just be managing channels; you’ll be the voice for Indigenous and local communities on the front lines of the climate crisis. 

We are looking for a creative powerhouse to lead our digital and press presence, turning complex climate issues into compelling stories that inspire action. This is your chance to shape how the world sees rainforest conservation and drive the engagement we need to meet our most ambitious goals yet.

About Cool Earth 

Cool Earth is a climate charity that protects the rainforest by supporting the people who live there. We have been working alongside local and Indigenous rainforest communities for over 15 years in the three largest and most important rainforests in the world, the Amazon, The Congo Rainforest and the Papua New Guinea Rainforest. Indigenous and local communities have been protecting the rainforest for thousands of years, but unfortunately are now facing a humanitarian crisis, lacking necessities like safe drinking water, infrastructure, healthcare, and stable incomes.

This makes rainforest communities vulnerable to exploitation by illegal loggers and extractive industries, who pressure them to sell their land. Once these industries take over, Indigenous peoples are displaced, losing their ancestral homes, culture, and traditional ways of life, and the rainforest is destroyed. Without these forests to regulate the earth’s temperature the climate crisis will only worsen. So what do we do to help?

By working in collaboration with these communities we help support their livelihoods, improve health, sanitation and education and provide tech to help monitor their rainforest. Our main programme involves giving direct unconditional cash to rainforest communities so that they can decide how best to use it in order to improve their quality of life. Rainforest communities can only defend their land from illegal loggers and greedy land grabbers when they themselves are resilient and strong. We help them get to that point.

What you’ll be doing

Strategic leadership and impact: we have the digital strategy, now we need someone exceptional to deliver it and keep us on our upwards trajectory.

You’ll lead the charge across our website, social media and email to skyrocket our visibility and engagement. By managing our talented Digital Officer, you’ll ensure every campaign isn't just seen, but drives action. Helping to deliver the KPIs that will define our success through 2026 and 2027. 

Social Media and storytelling: in collaboration with our in-country coordinators, you’ll turn raw, frontline stories from people who live in the rainforest, and experts across the team into compelling, high-quality content. You’ll also help us develop key individuals to become the face of Cool Earth’s social. You’ll oversee our organic and paid social strategies (awareness and lead gen), working with our agency partners to ensure every post and every ad isn't just noise, but a meaningful step toward increased engagement and donor conversion. 

Digital innovation and website excellence: you will champion our digital home, working with our web agency to deliver a seamless, high-performing website experience. From SEO housekeeping to major content overhauls for AEO and GEO visibility, you’ll ensure our site is more than just a resource, it’s an accessible, optimised journey that captures the imagination of every visitor and converts visitors into supporters and/or donors. 

PR and influence: You’ll amplify our press work to help break through the noise. By nurturing relationships with our ambassadors and seeking out global influencers, you will secure the kind of content that puts Cool Earth at the center of the climate conversation.

Movement building via email: you’ll lead our email marketing strategy, working with our fundraising team to email supporters weekly with impact, stories from the forest, quizzes and more. You’ll use DotDigital and Salesforce to build deep, automated journeys for new supporters. By working with our CRM lead, you’ll ensure our donors receive the right message at the right time, turning one-time supporters into lifelong advocates for the rainforest.

Data-Driven Growth: You’ll constantly monitor performance and review the data,  providing the Head of Marketing and Communications with the insights needed so we can keep pivoting and growing. 

You’ll be proactive, testing, optimising, and implementing agency recommendations to ensure our supporter base is constantly expanding and our conversion rates are always climbing.

Who you are

You’re a strategic storyteller: You have a proven track record of building high-impact PR and marketing strategies that don't just reach people, they move them.

A digital native: You live and breathe social trends and AI capabilities, knowing exactly how to optimise content for engagement and conversion across every platform.

A natural leader: You thrive on coaching and inspiring teams, whether they are Digital Officers in the UK or content coordinators across the globe.

Data-driven and creative: You can dive into Google Analytics or CRM data to find insights, then use your imagination to turn those numbers and our exceptional content into a winning campaign.

Relationship builder: You’re as comfortable negotiating with a national journalist as you are collaborating with our advocacy and programmes teams.

Mission-aligned: You have a genuine, deep-rooted commitment to environmental justice and the humanitarian principles that define Cool Earth.

Desirable skills & abilities 

• AEO/GEO understanding 

• Experience in the environmental or social justice sector 

• Experience in international fundraising and marketing 

• Fluent in written and spoken Spanish 

Equal Opportunities

At Cool Earth we are committed to equal opportunity and celebrate the unique backgrounds, identities, and experiences of all applicants and employees.

We don't discriminate based on factors like gender, race, age, physical abilities, religion, or sexual orientation. 

Our application process is designed to be accessible and inclusive, and we value your contributions regardless of these characteristics.

Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. We encourage you to apply even if you feel that you do not meet all of the above requirements.

Safeguarding

Cool Earth is dedicated to strengthening the rights and resilience of Indigenous Peoples and Local Communities (IPLCs) living in rainforests. Cool Earth believes that a child, young person, or adult should never experience abuse of any kind. Protecting their safety and their freedom is integral to our work and our values.

Cool Earth is committed to keeping the IPLCs we work and engage with safe from any harm that could be caused by coming into contact with our organisation. This includes potential harm arising from the conduct and behaviour of staff, partners, or affiliates of Cool Earth, or the design and implementation of our programmes and activities.

We maintain a strict zero-tolerance approach towards any attitudes, behaviours or actions that put others at risk of harm.

Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks as per the Misconduct Disclosure Scheme. For more information see our Job Applicant Privacy Notice.

Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.

We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.

It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.

We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.

This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through physical activity, sport and movement.

This is a full-time role (37 hours per week), but job shares, secondments and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday. Our team works a minimum of two days a week in person, and our core office day is Tuesday. Occasional evening/weekend work may be required.

We have permanent office space at House of Sport in Manchester, and office space with GMCA and NHS GM at Tootal Buildings, Oxford Road, Manchester. We have regular team and co-working days, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and thrive.

Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside. 

Closing date: Sunday 19 July 2026, midnight 

Interview date: Wednesday 29 July 2026

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

Our Youth Development Leads are the heart of our programme delivery and facilitate high quality and impactful sessions for our young people. Reporting to the Programmes and Impact Manager, you’ll work with autonomy to manage your school partners, develop your team of volunteer mentors and collaborate across our ambitious delivery team with a focus on evidence based continuous improvement.

Designed as a two-year experience for graduates and early-career professionals ready to take on real responsibility from day one. You’ll build the skills, confidence and experience to thrive in leadership roles across charities, education, social impact and beyond. 

Contract: Permanent, part-time (0.8FTE) with a probationary period of 6 months

Salary: £26,227.50 pro rata (£20,982 for 0.8 FTE) in line with the real living wage

Location: Manchester

• In-school project delivery Tuesdays, Wednesdays and Thursday with travel costs covered
• Hybrid working for the remainder of your time – choose to work from home or access co-working spaces across the city
• Manchester team co-working days – currently twice a month but some team members choose to meet up more regularly

Hours: 30 hours per week, Tuesday – Friday

• Standard hours 9:00-17:30with flexibility offered where possible
• Working hours to shift, approximately 11:00-19:30, where schools prefer sessions in our later timeslot. We do not currently have any later projects and would not allocate more than 2 in a week

Annual Leave: 29 days plus bank holidays pro rata (23 days for 0.8 FTE) with a maximum of 4 days to be taken in school term time

Application Deadline

• 9am Tuesday 7th July 2026

For the full description, person specification, and background information, please download the Recruitment Pack found below or on our website.

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North West region, which include Lancashire, Merseyside, Cumbria, Greater Manchester and Chesire. There will be occasional travel around the North West  and you may be required to travel at short notice for face to face meetings.

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the North West, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North West would be valuable.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on 09 July 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 22/23 July 2026

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.

Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications. 

As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies. 

You will be a key external interface for our community and partners.  You will do this by:

Staff/Board Leadership and Governance:

• Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers. 

• Building team spirit and employee engagement and offer.

• Leading and delivering regular staff performance and development reviews.

• Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.

• Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.

• Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.

• Ensure policies are kept current.

• Ensure recording and management of absence/leave.

• Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.

• Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.

• Oversee training and personal development plans for staff and volunteers, as appropriate.

• Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.

• Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.

• Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.

Foodbank Management:

• Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.

• Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.

• Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.

• Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.

• Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.

Strategy and External Relationships:

• Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.

• Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.

• Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.

• Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.

• Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.

• Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.

About you

Essential Experience and Knowledge:

• 5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.

• Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.

• Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.

• Experience in developing and leading successful and engaged volunteering programmes and support.

• Full valid driving licence. 

• Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.

• Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.

• Experience of implementing rigorous reporting and evaluation practices on operations.

• Experience of managing day-to-day financial administration and reporting.

• Evidence of delivering clear metric dashboards and reports.

• Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.

• Demonstrable knowledge and experience in HR processes and management.

• Experience in building and delivering strategic plans.

• Proven experience of effective problem solving and responding to crisis situations.

• A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.

• A nuanced and sensitive understanding of the complex reasons people attend food banks.

Desirable Experience and Knowledge:

• Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.

• Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views. 

• Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.

• Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.

Personal Skills and Attributes:

• An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.

• An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.

• A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.

• A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.

• Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.

• A high level of literacy and communication.

• A high level of numeracy and ability to analyse data.

• Strong leadership attributes to build engagement and performance with the team.

• Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.

• Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.