Community management jobs

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period

Job purpose

To provide administrative and coordination support to the MHCBS team, ensuring accurate data entry, documentation processing, and effective communication with partners and service users.

Scope of role

The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.

Key working relationships

The postholder will report to the MHCBS Advice Manager and will work closely with other members of the MHCBS team. There will be regular communication with internal colleagues and external stakeholders such as creditors, mental health professionals, and referral agencies.

Key Responsibilities

• Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
• Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
• Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
• Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
• Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
• Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
• Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.

Person Specification

Essential:

• Strong administrative and organisational skills.
• Attention to detail and ability to follow procedures.
• Experience working in a team environment.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office and CRM systems.
• Able to work independently and manage time effectively.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Desirable:

• Experience in the charity or advice sector.
• Understanding of mental health services or crisis support environment.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan
• Perk Box

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

We’re looking for 2 dynamic New Partnerships Leads to help us secure the transformational corporate partnerships that will shape the future of end-of-life care across the UK.

You’ll be at the forefront of Marie Curie’s high-value fundraising strategy, responsible for securing six- and seven-figure partnerships across priority sectors. You’ll lead the full business development and sales cycle from outreach and lead generation to pitch, proposal, and close.

You’ll manage your own portfolio of high-value prospects, build a robust pipeline, and cultivate relationships with senior stakeholders across major UK brands. One of the roles will also line-manage New Partnership Manager, supporting them to deliver their own income targets.

This role is perfect for a self-starter. Someone who can spot opportunities, open doors, and build long-term, commercial strategic partnerships that deliver income, influence, and national brand impact.

Please let us know during your application which role you want to apply for!

In this role, you will:

• Leading the development and delivery of sector-specific strategies to secure new high-value corporate partnerships.
• Generating and converting your own leads through proactive outreach, networking, and market insight.
• Managing the full business development cycle: prospecting, cultivation, proposal writing, pitching, negotiation, and closing.
• Building strong relationships with senior corporate stakeholders, trustees, volunteers, and internal teams.
• Creating compelling, commercially focused proposals, applications, and pitch materials tailored to each prospect.
• Developing innovative partnership concepts across CRM, sponsorship, brand partnerships, cause-related marketing, and strategic collaborations.
• Presenting confidently to senior audiences and representing Marie Curie at events, meetings, and networking opportunities.
• Supporting and motivating team members, contributing to a high-performing, collaborative culture.

Skills Needed

• A proven track record of winning or managing corporate partnerships worth £100k+.
• Experience securing six- or seven-figure partnerships across Charity of the Year, CRM, sponsorship, or strategic partnership models.
• Strong experience in business development, including cold outreach, lead generation, and pipeline management.
• Ability to build relationships quickly and credibly with senior stakeholders across sectors.
• Exceptional communication skills written, verbal, and presentation with the ability to influence at all levels.
• Experience writing high-quality proposals, applications, and pitch decks.
• Strong networking ability and confidence representing an organisation externally.
• Commercial understanding of brand strategy, retail, consumer partnerships, and cross-sector collaboration.
• A self-starter mindset: proactive, resilient, and motivated to build new opportunities from scratch.
• Excellent organisational skills and the ability to manage multiple projects at pace.

This is your chance to play a pivotal role in helping Marie Curie reach its goal of raising £9.5 million in corporate income next year and to build partnerships that change lives.

Please see full job description

Application & Interview Process

• As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications:

Salary: £42,000 - £45,000 (plus London allowance of £3.5k (subject to eligibility)

Contract: Full time, 35 hours per week 

Based: Homebased (outside of London) 1 day per month in office for meetings 
London based 2 days per week in London HQ

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

We’re looking for a Senior Research Grants Officer to play a key role in delivering and strengthening our research portfolio spanning translational and clinical research. You’ll lead on the coordination and delivery of the Transformational Research Awards Scheme, support clinical trial review processes, and oversee a portfolio of active grants to ensure funding decisions and post-award management are rigorous, transparent and strategically aligned.

You’ll also play an important part in strengthening how we fund and manage research. From supporting the implementation of a new Grants Management System to refining processes and providing expert guidance to researchers, committee members and senior stakeholders, you’ll help ensure our investment delivers maximum impact. If you bring strong biomedical knowledge, grant administration experience and a passion for driving progress for people affected by blood cancer, we’d love to hear from you.

This is a hybrid role with regular anchor days in our London office, alongside attendance at key meetings, conferences and team events throughout the year.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Are you compassionate, organised, and passionate about making a difference in the lives of older people living with dementia? Join our Wellbeing and Connections team, in this role supporting those with dementia and their carers and family, for residents aged 60+ in the London Borough of Westminster.

About the role:
As our Dementia Coordinator, you’ll lead the development and coordination of  a tailored, personalised dementia-focused service, working closely with volunteers, carers, and local partners. Your work will help create a supportive, connected community where people living with dementia feel valued, engaged and have greater control over thier management of thier condition.

We have existing monthly activites for those with dementia including our MCST group and our monthly Memory Cafés. The first offers a structured group session and the cafes offers a relaxed, informal setting for people with dementia and their family, friends and carers to get together. The Memory Cafés provides a mixture of talks, information and advice, entertainment and activities. You will work with staff and volunteers to ensure the delivery of these services and ensure they meet the needs of your clients and carers.

Our broader offer includes a range of services with tailored support through holistic understanding of those who seek our support. Please see our website for our range of services.

What you’ll do:

• Lead the devlopment and delivery of a client focussed offer for those with early stage dementia, undertaking personalised assessments and planning to meet the individual needs of clients and thier carers. 
• Work with the wider team to support clients in accessing dementia related support, befriending support, social activities beyond the dementia groups and other related services.
• Build strong partnerships with local dementia services across health, social care, and the voluntary sector.
• Use and support the team of existing dementia linked volunteers and develop further recruitment and training as needed.

Who you are:
You have experience working in dementia services or the voluntary sector or in a personal context, and a deep understanding of the challenges faced by people living with dementia and their carers. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.

Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people both through groups and as individuals. This is a unique chance to shape a growing service and improve the quality of life for people living with dementia in your community.

Closing date for applications: 12th March 2026 at 9am. Interview dates: 17th / 18th March 2026

Have you got what it takes to help St Margaret’s Hospice raise over £10m+ every year? Do you have a passion for people and building relationships to realise vital income? Do you have experience of fundraising or the commercial acumen to know what makes a great charity retail brand? Can you craft a compelling case for support and negotiate multi-year six figure grants?

Join St Margaret’s Hospice as our Director of Income Generation and play a vital role in ensuring fundraising and retail remain central pillars of our new five-year strategy.

What can you expect to be doing? 

As a senior leader, you’ll help shape the future of St Margaret’s at a defining moment for the hospice sector, where financial sustainability is essential.

Hospices play an integral role in local communities, and here at St Margaret’s, we pride ourselves on thinking of our income generation activities as an extension of the care and compassion that is core to who we are. 

Working closely with your peers within the executive, as well as the Board, you’ll be an ambassador for St Margaret’s, and expected to represent the hospice. You’ll develop and own pivotal relationships both internally and externally, and role model the values of compassion, collaboration and ambition, while holding yourself and others to account so the best interests of St Margaret’s are always met. 

What can you expect to be good at?

From legacies to lottery, challenge events to collections, merchandising to retail operations, you’ll know how to raise significant funds, and will be experienced in leading and inspiring teams to achieve their goals.

Ideally, you will have a strong grounding in charity, either as a fundraiser yourself or having worked in charity retail. Alternatively, you may have transferable skills and the drive to learn and apply your knowledge and experience in a hospice setting.

Either way we are looking for an individual who can demonstrate relevant and lived experience, tenacity, curiosity and a hunger to succeed.

We also welcome high performing individuals who are looking for their first director role.

We invite applications from a diverse range of backgrounds and experiences and are committed to helping you thrive. If you're excited about this role but don’t meet every requirement, we still encourage you to apply.

What can we offer you?

• Salary: £80,000 to £87,975 per annum
• Location: Taunton or Yeovil, with regular travel across Somerset
• Contract: Permanent
• Working Pattern: Full time (37 hours per week), including some evenings and weekends

Holiday entitlement

• 29 days holiday, plus bank holidays, increasing to 33 days after 5 years
• Ability to buy and sell annual leave

Pension scheme

• NHS employees eligible to continue with their NHS pension scheme*
• Non-NHS employees will receive 5.5% employer and 5% employee contribution.

Plus…

• Life assurance cover
• Health Cash Plans
• Virtual medical care with unlimited access to a GP 24/7,
• Confidential and free 24-hour Employee Assistance Programme for you and your family offering: Counselling, Support, Legal, Financial and Medical Information and Advice
• A Vitality & Wellbeing health portal.
• Blue Light Discount Card
• Enhanced maternity leave*
• Excellent learning and development opportunities
• Free on-site parking in Yeovil and Taunton
• Volunteering and fundraising opportunities

*Eligibility criteria applies

How to Apply
Click the apply button to complete the online application form and upload your CV.

As part of the application process, you will be asked for to complete a supporting statement detailing how your skills, knowledge and experience align to the person specification.

You can learn more about the role via the candidate pack attached to this advert or, for an informal chat with our CEO, Joanna Hall, contact the Recruitment Team.

With a new CEO in post, and momentum being built as we roll out our new strategy – it’s an exciting time to join the team. We look forward to learning more about you and why you think you can be a great match for St Margaret’s.

Closing date: 6th March 2026. We may close this vacancy early if we receive sufficient applications for the role.

Unfortunately, we are not able to offer visa sponsorship at this time. 

DBS Information

This role requires a criminal background check via the disclosure procedure.

The Disclosure and Barring Service offers a confidential checking service for transgender applicants. This route gives applicants the choice not to have any gender or name information disclosed on their DBS certificate and is available for all levels of DBS check.

Do you have a heart for God’s mission in Latin America, a head for strategy implementation and a passion to see local and regional mission movements catalysed? Are you ready to help co-create mission activities in a number of edge contexts within Latin America? Are you good at influencing and leading people? If so, then you might be just the right person to take on the Mission Manager – Latin America role with Church Mission Society (CMS).

Like many mission organisations, in recent years CMS has gone through a process of decentralisation and localisation, resulting in the establishment of CMS-Africa and Asia-CMS within their respective regions. In addition, while CMS once worked primarily through placing people from the West in cross-cultural contexts, we’ve broadened our approach to include supporting local mission organisations and their mission personnel, partnership grant-making and network-building. We particularly want to do this in edge contexts around the world: those places where Jesus’ name is rarely heard or where the church struggles to be.

Further details can be found in the job description and person specification available to download on the Church Mission Society website.

This post has an occupational requirement for the post holder to be a practising and committed Christian, committed to the aims, values and the ethos statement of CMS. In addition, they must be able and willing to travel regionally and internationally around 80 days per annum. An enhanced DBS / criminal records check is also required for this post.

Application guide

Read before you apply

• Permanent, full-time (35 hours a week)
• Hybrid working – at least two days a week in the in-region office.
• Starting salary £36,410 per annum depending on experience, with a generous pension contribution: up to 10 per cent employer contribution on annual salary
• 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including::
  • access to 24/7 employee assistance programme with qualified counsellors
  • regular wellbeing coffee mornings
  • support on menopause for women
  • up to three volunteer days a year
  • up to three family emergency leave days a year
  • retreats and resources for prayer life

We welcome applications from everyone. We particularly welcome
applications from women and individuals from minority groups as they are
currently underrepresented within our organisation at this level. All
appointments are made on merit of skill, experience and potential as set out
in the job description and person specification.

Your role

The vision for this role is to see CMS’s three key mission objectives achieved in a Latin American context.  This will specifically involve working to see two mission hubs in Latin America flourishing, with CMS contributing to these hubs through three main means of mission – people in mission, grant partnerships and capacity strengthening.  The role also includes the management of CMS’s people in mission serving within region.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

What you’ll need to succeed

As a servant leader with exceptional cross-cultural experience and communication skills, the successful candidate for mission manager (Latin America) will set up processes and structures that mobilise people in mission and enable, strengthen and catalyse mission movements, leading them to flourish in their context and communities.

The ideal candidate will have a graduate qualification and significant leadership experience and will have held a senior role in a mission organisation/charity with responsibility for managing, formulating and implementing international strategy. They will be a prayerful, discerning Christian with missiological knowledge and insight, cross-cultural experience and mission engagement experience within Latin America, bringing effective mission partnerships and nurturing a healthy mission spirituality within CMS.

You will need to communicate fluently (spoken and written) both in English and in Spanish or Portuguese. Further details can be found in the job description and person specification available to download on the CMS website.

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , which CMS is a member of as part of our commitment to safeguarding.   

Closing date

We must receive your application by midnight on Sunday 8 March 2026.

First-stage interviews are planned to be held over Zoom on Wednesday 18 March 2026.

About the role:
To support the smooth running of HR, administration, IT coordination and organisational events. The role works closely with the Business Operations Manager, the Director of Finance and Business Operations and colleagues across the charity to ensure a positive employee experience and effective internal systems.
 

About Croydon Drop In

Croydon Drop In (CDI) has been serving children and young people in the London Borough of Croydon since 1978. We are deeply embedded in and trusted by local communities. Each year, we work with over 5,000 children, young people and families, providing life-changing support, advice and guidance.

We are a proud member of Youth Access and operate a Youth Information, Advice and Counselling Service (YIACS), partnering closely with the NHS, Local Authority, Education Providers, the Police and other Voluntary and Community Sectors organisations.

Since 2019, CDI has grown rapidly, with the largest growth being the expansion of our therapeutic services and outreach support. Our income has grown to £1.9m and our focus is now on consolidating our position and ensuring our infrastructure, processes and governance are robust to support our continued growth and long-term sustainability.

What do we offer?

Generous Annual Leave entitlement

Flexible and remote working options

Employee Assistance Programme cover via Healthshield

Annual organisation team day out

CPD training days

Employer Pension Scheme

Bike to Work Scheme

We are seeking an ambitious, driven and visionary Head of Fundraising to lead our expanding team at a pivotal moment in our journey. As we launch our new three-year fundraising strategy, this is a rare opportunity to shape the future of a growing charity and play a leading role in delivering sustainable income that directly supports local children and families.

With the backing of an engaged Board of Trustees and a passionate, committed team, you will provide strategic leadership across all income streams. You will guide and inspire our small but high-performing fundraising team to grow and diversify income — strengthening individual giving through innovative donor acquisition and impactful campaigns, while also supporting the development of our corporate partnerships, community fundraising and events programmes. You will work remotely with travel around Herts & Bucks. 

This is more than a management role. It is an opportunity to build, innovate and leave a lasting legacy. You will have the autonomy to test new ideas, drive performance and embed a culture of ambition and collaboration, ensuring fundraising excellence across the organisation.

Every day in this role brings variety, challenge and purpose. Most importantly, your leadership will directly enable hospice-at-home care, specialist play services and life-enhancing family days for children with life-limiting and life-threatening conditions. Your work will make a tangible difference to families facing the most difficult of times — helping ensure they receive the care, joy and support they deserve.

Line Manager: Provisionally the Chairman of the board of trustees

Accountable to: Provisionally the Pepper Foundation board of trustees

Primary objectives: The Head of Fundraising manages a small, expanding team to deliver sustainable fundraising income. Hours: 30 – 37.5 hours per week with some flexibility on when hours are worked.

Salary: £46000-£50000 FTE Pro Rata (depending on experience).

Pension: We make a 5% contribution to your pension with a minimum of 3% from the employee based on salary paid. Benefits: Mileage allowance in accordance with HMRC guidelines, provision of laptop and mobile phone for performance of duties, reimbursement of work expenses and an Employee Assistance Programme.

Specialisms: The Head of Fundraising will specialise in increasing income through donor development and legacy fundraising whilst having a good, general understanding of community, corporate, events and challenge fundraising.

Office location: Your primary place of work will be at home, but significant time will be spent out and about meeting supporters and colleagues. Pepper has access to meeting facilities and a small operational base in Berkhamsted.

Area of operation: Fundraising will take place in Hertfordshire and Buckinghamshire. There will be occasional visits and meetings outside this area.

Professional development: The Head of Fundraising will be encouraged to undertake training and professional development activities in line with their duties and career aspirations.

Management: The Head of Fundraising will manage and support:

• the fundraising team comprising a Fundraising Officer and Community Fundraiser

• the communications, marketing and PR agency

• our Database administrator (volunteer, part time)

• our Volunteer Co-ordinator (volunteer, part time)

Works with:

• the Head of Trusts and Foundations

• the Accounts Administrator (volunteer, part time)

Key relationships:

• Pepper supporters, patrons, companies, donors, contractors, suppliers and volunteers

• Pepper board of trustees

• Colleagues at our partner hospices

Key requirements:

• Work with trustees and colleagues to develop organisational and fundraising strategies, business plans and budgets.

• Work closely with the charity’s communications, marketing and PR agency to manage the charity’s online presence including website and social media platforms and extend the charity’s audience reach to generate support for fundraising campaigns and events.

• Work with the fundraising team to deliver events and initiatives and build relationships to raise funds for the charity

• Build fundraising campaigns to gain support through direct marketing

• Deliver agreed fundraising strategies, business plans and budgets

• Drive, monitor and report on the progress of the fundraising strategy and budget

• Ensure that the charity’s case for support is compelling, inspirational and effective

• Maximise, develop and retain records of financial contributions from all sources

• Raise public awareness to position the charity as one of the top three local charities

• Agree objectives, manage and motivate the team and provide the support needed to deliver their objectives including appropriate professional development and training

• Attend meetings and events to deliver promotional talks and presentations about the charity

• Use the charity’s Donorfy CRM database and other sources to mine and prospect for new donors and deliver a donor development programme

• Attend trustee meetings and prepare reports on all fundraising and marketing activities

• Manage the recruitment of new fundraising staff and volunteers 

Harris Hill are delighted to be working with a national charity to recruit for the Fundraising and Events Officer role in order to help deliver an engaging and successful portfolio of fundraising and cultivation events, including an annual golf day, comedy night and dinners.

You’ll play a central role in delivering exceptional events, stewarding supporters and corporate partners, and supporting wider fundraising activity. This role is ideal for someone with strong attention to detail, creativity and hands on event management experience.

Key Responsibilities

• Plan, organise and deliver events from concept to evaluation.
• Maximise return on investment while building meaningful supporter relationships.
• Manage event budgets with a focus on cost efficiency.
• Develop engaging promotional materials across multiple channels.
• Work closely with marketing colleagues on event promotion and post event communications.
• Liaise with and manage suppliers including venues, photographers and entertainers.
• Steward attendees to ensure an outstanding supporter experience.
• Lead on monitoring and evaluating the event portfolio to improve performance year on year.
• Support stewardship of corporate partners and their fundraising initiatives.
• Assist with corporate volunteering days and seasonal activities.
• Help deliver a vibrant volunteering programme, particularly during busy periods such as Christmas.
• Support the securing of Gifts in Kind.

About You

• Proven experience delivering successful events from planning through to evaluation.
• Excellent relationship building and stakeholder management skills.
• Strong written and verbal communication skills.
• Exceptional organisational and project management ability.
• Experience managing budgets and monitoring financial performance.
• Proficiency in Microsoft Office and CRM/database systems.
• Knowledge of fundraising regulations, GDPR and relevant charity law.
• Resilience, adaptability and calm problem solving skills.

Salary of up to £30,000 per annum

Location: London, hybrid working, 3 day a week in the office

Contract type: permanent, full- time,

Closing date: on rolling basis  

Interview: ASAP

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

As our Direct Marketing Officer, you will help deliver direct marketing activity that connects supporters to our mission. You will develop marketing campaigns that motivate audiences through engagement that ultimately supports income for the association. Every appeal, every message, every interaction will play a part in supporting our MND community.

Working closely with colleagues across the Association and trusted external partners, you will create compelling communications that make a big impact!

Key Responsibilities

• Responsible for planning and delivering direct marketing campaigns to recruit, develop and build relationships with supporters through a variety of channels
• Source information in order to produce appeals, newsletters and other information for supporters as appropriate, liaising with colleagues, key stakeholders and external agencies as necessary
• Day-to-day management of relationships with key external agencies and suppliers, including direct marketing agencies (e.g. printers, fulfilment houses and telemarketing agencies)
• Tracking and monitoring income and expenditure for campaigns to ensure all commissioned activity is carried out on time, within budgets and to agreed standards
• Reporting of results, and analysis of key activities against KPI’s and targets as well as making recommendations for future activity
• Respond to queries regarding direct marketing campaigns in a timely and professional manner
• Stay informed of competitor activity and legal requirements of fundraising and direct marketing in order to constantly evolve creative techniques and deliver communications that meet appropriate UK regulations

About you

• Experience of delivering Direct Marketing campaigns online and offline (acquisition and development), preferably in the not-for-profit sector
• Strong knowledge of direct marketing principles and experience of working with direct marketing agencies
• Excellent communication and attention to detail with the ability to develop good working relationships with external agencies/suppliers and key stakeholders
• Ability to harness CRM databases for potential direct marketing
• Experience in producing, analysing and interpreting statistical data
• Ability to manage multiple projects to tight deadlines, problem-solving and the confidence to make decisions

Further information about MND Association and full job description is available in the attached Candidate Pack.

Hybrid Working and Flexibility: Requirement to attend the Northampton office 1 day per week. 

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you;

This is a terrific opportunity to play a fundamental role as Helpline and Support Officer at Muscular Dystrophy UK’s and provide tailored advice and practical support to individuals and families affected by muscle-wasting and weakening conditions.

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This is a new, 12months fixed term, full-time position that has been created to strengthen the delivery of key services, improve efficiency, and enhance the overall experience for those we support as we deliver our new strategy.

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The Helpline and Support Officer role sits within the Services and Support Directorate and provides tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.

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You'll support people to navigate the UK’s health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to.

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You'll be involved in informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.

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About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.

• Seek opportunities to contribute to the development of the charity.

• A commitment to and an understanding of disability issues, equality, diversity and inclusion.

• Always demonstrate role model behaviour.

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Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: Head Office, London SE1 (with flexibility for hybrid working)

Closing date: Sunday 15th March 2026

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Interview dates: NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.

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Please download the job description to see full role responsibilities

Pattern Church was launched in December 2018 by the Diocese of Bristol as a Revitalisation Trust Resource Church with a vision of inviting people into family to serve Swindon. Since then, the church has grown rapidly, planted two new churches (The Well and The Light Church), and become a hub of mission and community life across the town.

The Director of Operations is part of the leadership of the church, providing the organisational, financial, and strategic backbone that enables mission and ministry to flourish. They will work closely with the Senior Leader, Trustees, and wider staff team to turn strategic vision into practical reality, ensuring strong governance, robust systems, sound stewardship, and an effective, faith-filled culture across all areas of church life.

Our team culture is shaped by GRACE—we are Growing, Reliant, All-in, Championing, and Expectant. Everyone gets involved. There is a clear sense of what we’re trying to achieve together in serving God and helping people find and grow in faith in Jesus. 

We are living in a moment of remarkable spiritual opportunity. Research shows a sharp rise in openness to faith among younger generations, something we see reflected in our own ministry and growth. The opportunities before us are significant, and the Operations Director will play a pivotal role in enabling us to step into this season with confidence and clarity.

For a full job description and information about how to apply, please head to the Pattern Church website.

Closing date: March 10th

Interviews w/c March 16th

To apply please send a CV and a cover letter by email. In your cover letter please highlight how your experience and skills relate to the job description and essential skills.

Purpose of the role:

The Energy Advice Coordinator will provide essential advice to people affected by spinal cord injury who are struggling with, or at risk of fuel poverty, helping them to improve their situation while recognising and responding to the unique challenges that spinal cord injury can bring. They will manage a caseload offering practical solutions, whilst developing referral pathways to connect them with relevant services to improve their energy efficiency and reduce their fuel costs.

The role will also lead the development of knowledge and skills across Back Ups’ staff and volunteer teams, developing easy to use resources and an understanding of when and how to escalate cases for more in-depth advice. They will work closely with sector charities and advice organisations to ensure a high quality of seamless support while creating a lasting legacy for people affected by spinal cord injury.

RESPONSIBILITIES:

• To provide impartial advice to householders on the telephone, at events or online group events.
• Make use of internal and external referral systems to ensure clients’ needs are met;
•  Respond to enquiries from the public, local authority staff, private and voluntary sectors or installers and, where appropriate, redirecting them to members of staff or other agencies;
• Maintain quality of advice and information as required
• Work with the wider Back Up team to create resources to support people affected by spinal cord injury, both digitally and physically.
• Work with Back Up’s services team to embed and deliver group based online advice sessions in our support groups and course modules.
• Develop and lead a programme to ensure Back Up’s services staff and volunteers develop a baseline of knowledge that enables them to identify and provide basic information to people affected by spinal cord injury around energy efficiency.
• Conduct thorough assessments of clients' energy needs and identify potential solutions and further sources of support through telephone-based support.
• Provide tailored advice on energy-saving measures and support schemes to the caseload.
• Work collaboratively with local authorities, energy providers, and other relevant organisations to ensure comprehensive support for those in the caseload.
• Educate people affected by spinal cord injury on energy efficiency and ways to reduce their energy consumption.
• Maintain accurate records of all interactions and support provided, ensuring confidentiality and compliance with data protection regulations.
• Support the project manager with the development, delivery, and evaluation of the energy advice project.
• To maintain up to date, working knowledge of sustainable energy matters, affordable warmth, renewable energy, water heating and usage.
• At all times, ensure that advice service and activity are in line with the requirements of the project;
• Effectively utilise existing sources of data to identify suitable opportunities to meet customers’ needs.
• Stay up to date with relevant policies, schemes, and best practices related to fuel poverty and energy efficiency
• To develop and implement partnerships and referral routes that support people affected by spinal cord injury with relevant energy advice.
• Liaise with organisations to develop partnerships by utilising appropriate resources and support mechanisms;
• Represent Back Up at various partner meetings;
• Develop and maintain effective operational partnerships with key delivery agents and stakeholders.
• Monitor and report on the impact of interventions and support provided.

General

• Take responsibility for ensuring communications are in line with GDPR.
• Ensure that you work within Back Up’s policy framework.
• Carry out any other tasks that may be within the scope of the post to ensure the
• effective delivery and development of the service.

 The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

• Minimum of 1 years' experience in a similar role, ideally within Energy Advice or similar area.
• City & Guilds Energy Awareness 6281-01 or the ability to achieve this.
• Willingness to undertake mandatory training and development opportunities as required.
• A keen interest in energy issues and concerns currently facing energy consumers.
• An enthusiastic attitude, patience and empathy to support people with the issues they are facing and the ability to assess individual situations and provide practical and effective solutions.
• To be non-judgemental and respect views, values and cultures that are different to your own.
• The ability to prioritise your own work and meet deadlines.
• Demonstrable experience of providing Information advice and support, preferably withing the energy advice sector.
• Experience of working with both groups and individuals to provide support.
• Experience of delivering/facilitating training workshops.
• Experience of managing own projects and working to targets and deadlines.
• A good understanding of evaluation and confidence in gathering feedback data to measure impact.
• Excellent verbal and written communication skills, with the ability to explain complex information in a clear and accessible manner.
• IT/digital skills including ability to use Microsoft packages and a willingness to learn new packages as required.
• Able to build excellent relationships with a range of stakeholders
• Strong attention to detail and the ability to record information effectively.
• Flexible and can respond professionally to changing briefs, deadlines and priorities.
• Flexibility to work occasional evenings and weekends as required.

Desirable:

• Personal or professional knowledge of disability, particularly spinal cord injury.
• Demonstrable experience of providing Information advice and support within the energy advice sector.

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.