Coordination and support days jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.
As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.
At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.
About you:
- You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
- You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
- You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
- You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
- You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications are reviewed and suitable candidates invited to interview online via Microsoft Teams as they are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert once a suitable candidate has been identified.
A second stage interview will be arranged for suitable candidates in service in Lewisham.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
Behind every well run service is someone making sure the details never get missed. As a Housing Administrator, you’ll provide the reliable, responsive support that helps our accommodation services run smoothly and enables frontline teams to focus on supporting people experiencing homelessness and mental health challenges.
Working across three mental health accommodation services in Camden and Barnet, you’ll be a central point of support for managers and colleagues. Although you’ll work behind the scenes, the people living in our services will remain at the heart of what you do; because accurate records, well managed repairs and responsive administration all contribute to residents receiving safe, consistent and high quality support.
Your day to day work will be varied. You’ll keep databases accurate, coordinate meetings and staff rotas, prepare reports and help services stay on top of key deadlines and compliance checks. You’ll monitor rents, Housing Benefit and service charges; process invoices and petty cash; track repairs, referrals and empty rooms; check tenancy documentation; and maintain clear, accurate spreadsheets and reports.
This is a role where strong administration has a visible impact. By keeping information accurate, spotting issues early and bringing order to competing priorities, you’ll help create safe and effective services that residents and staff can rely on. You’ll join a supportive organisation where you can strengthen your skills, take on new challenges and continue developing your career.
The postholder will be expected to work across all three sites, spending part of their working time at each location. There may also be some opportunity to work from home, depending on service needs and the tasks being completed.
About you:
- You’re a natural organiser who enjoys bringing structure to busy services and making sure important details never get missed.
- You’re confident using Microsoft Office, particularly Excel, and can turn data from spreadsheets and systems into clear, useful reports.
- You communicate warmly and professionally with residents, colleagues and external partners, even when priorities are moving quickly.
- You take ownership of your workload, balance competing deadlines and spot what needs following up before it becomes a problem.
- You understand that accurate, confidential and responsive administration plays a vital role in helping residents receive safe, consistent and high-quality support
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 16th August at midnight
Interview date: Wednesday 26th and Thursday 27th August Online via Microsoft Teams
Please note there will be a second stage interview in service for suitable candidates
The advert may be closed early if applications volumes are unmanageable and suitable candidates have been identified. Therefore please submit your application as soon as possible to be considered as reserve the right to close the advert early.
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About Us
Choose Love supports refugees and forcibly displaced people across the world, ensuring they have what they need when they need it. The support we provide ranges from lifesaving search and rescue boats to hot, nutritious food, clothes and legal advice. We’re a small, agile and ambitious team who are powered by our vision of a world that chooses love and justice every day for everyone.
As our Office and Facilities Manager, you won't just keep the lights on and the supplies stocked you'll be the person who makes our office a place people actually want to be. You'll bring warmth, energy and sharp organisational instincts to everything from health & safety and vendor contracts to onboarding new colleagues and pulling off brilliant team events. You'll also lend a hand to our People team with day-to-day HR admin, so a genuine interest in people operations is a real plus.
What you'll be doing:
- Running the office day-to-day supplies, suppliers, maintenance, tech liaison, and everything in between
- Leading on health & safety, fire risk assessments, evacuation drills and workplace compliance
- Being the friendly first point of contact for office and facilities queries, and for general enquiries via our website
- Supporting the People team with HR admin onboarding, records, recruitment coordination and starter/leaver processes
- Organising all-staff meetings, away days and key events that bring our culture to life
- Negotiating contracts and driving value for money with external suppliers
What we're looking for:
- A proven track record running a fast-paced, high-functioning office
- Strong organisational and project management skills, with the ability to juggle multiple priorities calmly
- Experience negotiating and managing contracts and external contractors
- Confidence with MS Office, Google Workspace and everyday office systems
- Solid working knowledge of office health & safety and risk management
- A discreet, trustworthy approach to sensitive information
- A natural host someone who makes people feel welcome, valued and included
- A genuine commitment to Choose Love's mission and to embedding EDI into everything you do
Charity sector experience is a bonus, not a requirement what matters most is your energy, your organisational skill, and your commitment to creating a workplace where people can do their best work.
If you're a proactive problem-solver who thrives on variety and wants your work to genuinely matter, we'd love to hear from you.
Application Process
Interviews will take place on the week commencing 17th August 2026.
How to apply
Interested candidates are invited to apply by sending their CV and a covering letter stating
how they meet the criteria for the role by 12pm Friday 14th August 2026.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are:
Hope is here.The Global Returns Project (GRP) is a UK charity unlocking new philanthropy to deliver urgent solutions for our planet.
We are a fast-moving nonprofit that makes donations to high-impact nature and climate charities simple – and we don’t take any fees. We’ve already mobilised £3 million for top environmental solutions and are working to unlock at least £30 million annually by the end of the decade.
We are growing quickly: Last year's annual fundraising was nearly triple the previous year.
The problem: Charities protecting our planet can turn the tide on climate change and nature loss. They have the skills, strategies and networks to deliver fast and global impact. But less than 2% of philanthropy goes to climate mitigation.
Our solution: In the UK alone, around £2 trillion sits with “HNW+” individuals – those holding between £100k and £30 million. Yet traditional philanthropy largely overlooks them. We’re unlocking this funding by offering trusted, pro bono advice and a simple, portfolio approach to giving. Our expertise in UK wealth advice offers a unique path to scalability and systems-change.
What we are looking for:
Job title: Impact and Communications Officer
We're looking for a curious and capable Impact and Communications Officer to help us find, assess, report on and support some of the world’s highest impact climate and nature charities.
Internally, you will play a critical role in supporting the research on charities within our portfolio that our Due Diligence Committee oversees – helping develop our methodology and feeding into charity selection and assessment projects. You’ll help write impact reports and coordinate webinars for our network about our charities. You’ll also manage, update and clean leads in our CRM (Beacon), and support month-end financial processing.
Externally, you will produce much of the Global Returns Project’s communications content, telling compelling stories about cutting-edge environmental projects. You’ll assist with scheduling and sending our newsletters, keeping our website up-to-date, and editing video content. As we generate support for our portfolio via public campaigns and match-funding initiatives, you’ll help coordinate these efforts in line with the strategy set by the wider team.
You will thrive in a small, fast-moving team – taking initiative, being collaborative, and contributing to shared goals. Crucially, you'll care deeply about climate and nature.
Professional experience preferred: Some professional experience in marketing and communications (as a guide, likely 1-3 years).
Please see the full job description attached for information on skills required and main duties and responsibilities.
Location: Centrally located, light and airy office on Regent Street, London. Hybrid working: estimated 3-4 days per week in the office.
Benefits: 25 days’ annual leave, plus statutory bank holidays. Occasional 1–2 days’ additional paid leave over the Christmas period. Flexible working.
Reports to: Kiki Shahida, Impact Officer
Preferred start date: 7 September 2026
Applicants should apply via CharityJob with both a CV and cover letter addressed to the CEO, Jack Chellman. Applications without a cover letter will not be considered. Please include the name, email and phone number of a reference we can contact.
Hope is here. We're unlocking new philanthropy to deliver urgent solutions for our planet.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Co-ordinator plays an important role in helping MindOut communicate its impact, services, campaigns and community voice to a wide range of stakeholders. Working closely with the Charity Director, Heritage Project Manager, staff team, volunteers and external partners, the postholder will ensure MindOut's communications remain engaging, accessible, inclusive and reflective of LGBTQ+ lived experiences.
While supporting with our communications for the charity, the role has a particular focus on supporting communications for MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, helping to capture and share the stories, achievements and learning from the project while increasing engagement with LGBTQ communities, funders and supporters.
This opportunity would suit a creative and organised communications professional who enjoys producing content, managing digital platforms, engaging with audiences and supporting community-focused projects.
Role description
You will bring the skills, experience, creativity and confidence to support all aspects of MindOut's communications, marketing and public profile, helping to promote our services, campaigns, community engagement activities and heritage work.
Main Tasks
Communications & Content Creation
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Develop and deliver engaging communications across MindOut's social media, website, newsletters and other communication channels.
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Create accessible and inclusive content that reflects the diversity of LGBTQ+ communities.
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Write articles, blogs, case studies, impact stories, promotional materials and project updates.
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Support the development of a consistent organisational voice and communication style.
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Gather and manage photographs, testimonials, quotes, video content and community stories, ensuring appropriate consent and permissions are obtained.
Social Media & Digital Engagement
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Lead on the day-to-day management of MindOut's social media platforms.
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Plan and schedule content using appropriate digital tools.
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Monitor engagement, respond appropriately to enquiries and identify opportunities to increase reach and engagement.
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Track performance and provide regular reports on communications activity and impact.
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Keep up to date with relevant trends, campaigns and issues affecting LGBTQ+ communities and mental health.
Heritage Project Communications
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Lead communications activity for Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health.
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Promote project activities including oral history interviews, workshops, exhibitions, volunteer opportunities and public events.
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Support the development and promotion of online heritage content and digital exhibitions.
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Work alongside volunteers, participants and partners to showcase project outcomes and achievements.
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Assist with gathering project evidence, feedback and impact stories required for funder reporting.
Events & Community Engagement
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Support the promotion and delivery of community events, awareness campaigns and stakeholder engagement activities.
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Produce event marketing materials and communications.
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Coordinate communications before, during and after events.
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Support relationships with community groups, partners, funders and stakeholders.
Website & Email Communications
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Maintain and update website content.
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Produce and distribute newsletters and email communications using appropriate digital platforms.
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Support audience development and mailing list management in line with GDPR requirements.
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Monitor website and email performance and identify opportunities for improvement.
Media & Public Relations
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Draft press releases, media statements and promotional content.
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Build relationships with local, regional and LGBTQ+ media contacts.
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Support media opportunities that raise awareness of MindOut's work and impact.
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Assist senior staff with communications relating to public campaigns and organisational announcements.
Administration & Monitoring
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Maintain accurate communications records, image libraries and consent documentation.
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Support monitoring and evaluation of communications activities.
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Ensure compliance with GDPR, confidentiality and organisational policies.
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Produce reports on communications activity for funders, management and trustees as required.
For full details and person specifciation please view attached job description.
Interviews to be held 26th & 27th August.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.
Grade: NJC Point 23 - £34,434 per annum
Hours: 37.5 hours per week (excluding a 30-minute break each day)
Days: Monday to Friday (core hours are worked between 8am – 6pm)
Contract: Full-time, 12-month contract (possibility of extension subject to funding)
Responsible to: Grants Manager
Place of work: Based at Salford CVS’ offices in Eccles, Salford, M30 0FN, and in community settings
An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.
We are looking to recruit a full-time (37.5 hours per week) Grants Development Worker on a 12-month fixed-term contract.
You will assist the Grants Manager and Grants Co-ordinator in the development and delivery of a large grants and investments programme, aimed at voluntary, community and social enterprise organisations and schools, in excess of £2m per year and largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings.
To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.
The Benefits of Working for Salford CVS
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Enhanced company sick and maternity pay, subject to terms and conditions of service
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
For further information and to apply, please visit our website via the ‘apply’ button.
Closing date: 9am, Monday 17th August 2026.
Interviews will take place in person at Salford CVS’ offices in Eccles on Thursday 27th August 2026.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an organised, confident communicator who enjoys bringing people together to make things happen? Youth United Foundation is looking for a Project Coordinator to support our work with our national network of uniformed youth organisations and partner organisations.
You’ll play a key role in coordinating projects, forums and partner relationships that help more young people access the life-changing opportunities offered by uniformed youth groups. Working closely with our Director, network members and partner organisations, you’ll keep activity on track, support stakeholder engagement, gather insight, and help shape clear reporting and future plans.
This is a varied and rewarding role for someone who is highly organised, proactive and comfortable working with people at all levels: from operational leads to senior stakeholders. You may be coordinating national network forums one day, supporting research and interviews the next, or helping bring uniformed youth organisations together for Remembrance Sunday activity at the Cenotaph.
We’re a small, friendly and flexible team with a big mission: to improve outcomes for young people, regardless of background, by expanding access to uniformed youth groups. If you are collaborative, detail-focused and motivated by partnership working, we’d love to hear from you.
Hours: 22.5 hours per week, home based with regular travel to London and occasional UK travel.
Ideal for someone with: project coordination experience, excellent communication skills, strong attention to detail, and an interest in youth, charity or membership-network work.
A note on use of AI We recognise that AI tools can be genuinely useful for organising thoughts or checking spelling and grammar, and we've no objection to that. That said, what matters most to us is hearing directly from you. We are interested in your own experiences, your own voice, your own reasoning. So please only use AI, if at all, to help plan your response or check it afterwards, not to generate the substance of your answers. Ultimately, we want to know how you think and communicate, not how well an AI can do it for you.
Proposed dates for Interviews - First round 17th and 19th August
Second round - week commencing 24th August
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
The Finance & Operations Officer provides high-quality finance, operational and organisational support to ensure the effective day-to-day running of Woman's Trust. Working across both Finance and Operations, the postholder will maintain accurate financial records, coordinate operational systems and provide administrative support that enables colleagues to deliver high-quality services to women affected by domestic abuse.
Hours: Part-time, 28 hours per week (0.8 FTE).
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To find out more and apply with your CV, please visit our website via the apply button.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 14th August 2026.
Interviews will be held on a rolling basis.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a proactive and organised Administrative Support Officer to help keep MaidEnergy running smoothly. This is a varied, hands-on role covering day-to-day administration, communications, finance and governance support, and IT coordination. You will work closely with our Project Coordinators and Directors, and your contribution will be central to the organisation’s effectiveness.
MaidEnergy is a community-owned renewable energy co-operative working across Maidenhead, Windsor, Egham, Staines, and the surrounding area. Founded in 2010, our mission is to cut carbon emissions and enable community ownership of locally generated renewable energy.
Since our first solar installation in 2015, our 250+ members have invested over £900,000, funding seven solar PV installations and one ground source heat pump, saving 605 tonnes of CO2, and supplying 2,448 MWh of clean energy to local schools, leisure centres, and community hubs.
We are a Community Benefit Society, which means we are democratically run with an asset lock to preserve our energy infrastructure for the benefit of the community. Profits are reinvested into new projects and community action. We are part of a growing national movement putting energy in the hands of communities.
The role is largely self-directed. You will be trusted to manage your own time and priorities, with guidance from and coordination with the team as needed.
For the right candidate, there is scope to grow beyond the core admin function. We are open to someone who wants to get involved in project-specific and strategic work, or to serve as an extra pair of eyes on work produced by the project coordinators. This is not a requirement of the role, but an opportunity we would welcome.
Please provide a covering letter explaining why you are interested in the post and how you meet the person specification.
We will shortlist after the closing date and expect to interview on Tuesday 11th August or am Wednesday 12th August. Please indicate your availability on those dates.
MaidEnergy aims to make the future renewable, providing clean energy, locally owned.
The client requests no contact from agencies or media sales.
Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives?
We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex.
Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances.
The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers.
The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer.
You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county.
The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities.
Key Responsibilities:
• Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development.
• Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation.
• Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers’ financial concerns.
• Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement.
• Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development.
• Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support.
• Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety.
About You:
• Welfare Benefits
o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments.
o Proven experience of providing in-depth welfare benefits advice, including complex cases.
• Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role.
• Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online.
• Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework.
• Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems.
• Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided.
• IT Skills: Highly competent IT skills, including experience of using databases or CRM systems.
• Collaboration: Ability to work effectively with various teams and stakeholders.
Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification.
Appointments are subject to an appropriate Disclosure and Barring Service.
A local charity team of staff and volunteers, working with and for family and friend carers.



The client requests no contact from agencies or media sales.
Title: Customer Experience Coordinator
Location: Broadstone Warren, Lewes Road, Forest Row, RH18 5JS
Contract Type: Permanent
Working Hours: 35 hours per week
Salary: £26,199 per annum, Band C, Level 3
About the Role
Every great adventure starts with a great customer experience. As a Customer Experience Coordinator, you'll be the link between our customers and our centres, helping groups find the right experience, supporting them throughout their booking journey, and ensuring everything is in place for an outstanding visit.
Working closely with colleagues across the centre, you'll balance customer needs with operational planning to help deliver safe, high-quality experiences that leave a lasting impression. You'll also be a welcoming face on site, supporting reception and helping customers throughout their visit.
Key Responsibilities as our Customer Experience Coordinator
- Deliver friendly, professional customer service across phone, email, live chat, WhatsApp and social media.
- Support customers from their initial enquiry through to booking, arrival and aftercare.
- Recommend the most suitable experiences based on each group's needs.
- Process bookings, payments and invoices while maintaining accurate customer records.
- Create activity schedules and coordinate bookings with centre teams to ensure a smooth customer experience.
- Welcome visitors to the centre, supporting reception and the on-site shop.
- Work with colleagues to ensure activities are planned safely and efficiently
About You
We're looking for someone who enjoys helping people and takes pride in delivering excellent customer service. You'll be organised, approachable and confident managing a varied workload while keeping the customer at the centre of everything you do.
You'll also have:
- Experience delivering excellent customer service from initial enquiry through to aftercare.
- Strong written and verbal communication skills.
- Excellent attention to detail and organisational skills.
- Confidence using computer systems and the ability to learn new software quickly.
- The ability to prioritise work, solve problems and make informed decisions.
- A positive, collaborative approach and the ability to build strong working relationship
Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
For a full list of our benefits, click .
Closing date for applications: 23:59 on Friday 14 August 2026
Interviews will be held via Teams on either Thursday 27th or Friday 28th August 2026.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Are you an exceptional governance professional who thrives working in a fast-paced environment?
We are looking for a highly capable Governance and Executive Manager to play a pivotal role at the heart of our charity. Working closely with the CEO, Trustees and Executive, you will help ensure the organisation is governed to the highest standards while driving forward key strategic priorities including EDI and ESG.
This is a rare opportunity to combine your governance expertise with meaningful strategic impact in a dynamic and values-led organisation.
As our Governance and Executive Manager, you will be the trusted adviser and primary point of contact for our Board of Trustees, supporting effective decision-making and ensuring compliance with charity and company law.
You will lead the delivery of high-quality governance processes, oversee Board and Committee administration, support regulatory compliance and help develop policies and frameworks that strengthen our organisation.
Alongside this, you will provide executive-level support to the CEO, helping to coordinate priorities, prepare reports and contribute to organisational success.
The client requests no contact from agencies or media sales.
Since 1892, Birmingham Dogs Home has been rescuing, reuniting and rehoming dogs across the West Midlands. Each year, thousands of dogs receive the second chance they deserve thanks to the kindness and generosity of our supporters and volunteers.
As we prepare to celebrate our 135th anniversary, we're looking for an enthusiastic Volunteer Coordinator to help shape and grow our volunteer programme across our Solihull and Wolverhampton centres.
Volunteers are at the heart of everything we do. In this role, you'll recruit, support and inspire people who generously give their time to help dogs in our care. From welcoming new volunteers and coordinating training to building relationships with local organisations and supporting corporate volunteering days, you'll play a key role in creating a positive and rewarding volunteering experience.
Working closely with the Head of Income Generation, you'll lead the day-to-day delivery of our volunteer programme, helping to ensure our volunteers feel valued, supported and equipped to make a real difference.
About You
We're looking for someone with experience of coordinating or managing volunteers, who enjoys working with people and building lasting relationships.
You will be organised, confident in managing a varied workload and comfortable working across multiple sites. You will enjoy motivating others, bringing people together and finding practical solutions that help both volunteers and colleagues.
An excellent communicator, you will build relationships with a variety of stakeholders, whether you're welcoming a new volunteer, supporting an existing team member or developing partnerships with local organisations and businesses.
Most importantly, you'll understand the value that volunteers bring to Birmingham Dogs Home and be passionate about creating an environment where they feel appreciated and motivated to continue making a difference.
In return, we offer:
- Two weeks' free dog boarding
- 25% discount on veterinary treatment
- Free on-site parking
- Life assurance
- BHSF Health Plan
- Employee Assistance Programme
- Pension contribution
- Ongoing CPD and development opportunities
If you're looking for a role where you can make a genuine difference and help people change the lives of homeless dogs every day, we'd love to hear from you.
To apply, please submit your CV along with a cover letter outlining:
* Why this role appeals to you
* Your experience of working with volunteers
Application deadline: Monday 10th August
First stage interview: w/c Monday 17th August (can be flexible due to holiday period)
Please note that due to the high number of applications we may receive, only shortlisted candidates will be contacted.
At Birmingham Dogs Home, our dedicated team cares for stray, abandoned, and unwanted dogs 24 hours a day, 365 days a year.
The client requests no contact from agencies or media sales.
- Are you passionate about supporting young parents to build brighter futures? Do you believe every family deserves the opportunity to thrive?
- At Pure Insight, we're looking for a compassionate, motivated and experienced Family Support Coordinator to join our dedicated team in Stockport.
- You'll work alongside young parents who have experience of care, helping them build confidence, strengthen family relationships and access the support they need to create positive futures for themselves and their children.
About Pure Insight
Pure Insight supports young people aged 16–28 leaving children's homes and foster care. Through mentoring, practical support and community connections, we help care leavers develop independence, confidence and a sense of belonging.
Over the past 10 years we've expanded across Greater Manchester, delivering nationally recognised services in Stockport, Salford, Cheshire East, Warrington and Halton.
About the Role
Young care leaver parents often face significant challenges as they navigate parenthood while transitioning to independent adulthood. As our Family Support Coordinator, you'll provide tailored, person-centred support that empowers families to thrive.
You'll:
- Build trusting, meaningful relationships with young parents.
- Develop and review personalised family support plans.
- Advocate for parents in professional meetings and statutory services.
- Work closely with social care, health and partner agencies.
- Coordinate and support volunteer mentors.
- Deliver parenting groups, activities and peer support opportunities.
- Maintain accurate case records and monitoring data.
- Champion the voice of young parents and their children.
This is a varied and rewarding role where no two days are the same.
About You
We're looking for someone who has:
- At least two years' experience supporting vulnerable parents and children.
- Excellent knowledge of child development and positive parenting.
- Experience working within safeguarding and multi-agency partnerships.
- An understanding of the challenges faced by care-experienced young people.
- Strong communication, organisation and report-writing skills.
- Experience coordinating projects and supporting volunteers or teams.
- A full driving licence and access to a vehicle for work.
- A compassionate, non-judgemental and solution-focused approach.
Experience working directly with care leavers or mentoring young people would be an advantage.
What We Offer
We value our people and offer:
- Salary of £27,500–£29,500 (pro rata)
- 24 days annual leave plus bank holidays (increasing with service)
- An additional day's leave for your birthday
- Flexible working options
- A friendly, supportive and fun team environment
- Extensive learning and professional development opportunities
- Employee Assistance Programme
- Medicash healthcare benefits (following successful probation)
- Business mileage reimbursement
Join Our Team
If you're passionate about empowering young parents, committed to safeguarding children, and want to make a genuine difference every day, we'd love to hear from you.
Apply today and help young families build brighter futures with Pure Insight – please read the attached document for full details of the role.
REF-230017
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Volunteer Coordinator (Nag’s Head Farm) will lead the recruitment, administration and support of volunteers for Camp Jojo’s Cumbria camps. As the main point of contact throughout the volunteer journey, they will manage applications, maintain databases, coordinate communications and ensure volunteers are successfully placed at camp.
Working closely with the Operations Manager and supported by the experienced team at Ivy Farm, Essex, the role also includes providing administrative support and attending volunteer-related meetings. This is a varied and rewarding role requiring strong organisational, communication and time-management skills.
Approximately 80% of the role can be carried out remotely; however, the successful candidate will be required to attend each camp at Nag’s Head Farm, Appleby-in-Westmorland, Cumbria. The position is seasonal, with increased hours during spring and summer and attendance required during school holiday camp periods.
While approximately 80% of the role can be carried out remotely, some on-site attendance will be required throughout the year including attendance at each camp over the summer (2026 there are 3 camps taking place).
To support families of children with complex needs and disabilities by enabling them to enjoy a family camping experience


