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Key responsibilities:
1. Main Purpose of the Job
To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
Working with the conference department to identify relevant topics for panel meetings and conference events.
To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
Ensuring AvMA panel template letters and documents are updated
From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
To undertake other duties commensurate with the post as may be required.
Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
Children on the Edge is seeking a proactive Partnerships Manager to drive our grant-funding strategy in a fast-evolving sector. If you’re an experienced relationship-builder who thrives in an agile environment and is passionate about demonstrating real-world impact through local ownership, we’d love to have you on our team.
Prospecting
● Identify and evaluate potential funding opportunities from UK and overseas foundations and grant makers.
● Work with the Chief Operating Officer (COO) to develop a pipeline of potential support.
● Develop strategic approaches to new funders.
Writing Applications and Proposals
● Proactively gather information from the Children on the Edge team to develop compelling proposals and budgets for funders.
● Communicate Children on the Edge’s values and distinctives.
Reporting
● Proactively feed into the wider fundraising team’s collaboration to ensure we can provide all information required by funders.
● Craft tailored narrative and financial reports that demonstrate impact.
● Support the COO as required in reporting to larger Grants and HNW partnerships.
Building Relationships
● Cultivate a portfolio of existing, lapsed and new funders.
● Represent Children on the Edge externally to build a network of prospects and support engagement events and activities as needed.
Management & Planning
● Acknowledge donations promptly; tracking donor communication in Salesforce.
● Use Salesforce to record and report on prospecting, applications and income.
● Follow best fundraising regulations practice and comply with relevant legislation.
Children on the Edge is a child rights organisation that works hand-in-hand with communities to support some of the world’s most marginalised children

The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a Financial Controller to support the Finance team based at our London office.
Deadline: Sunday 24th May at 11.59pm
Location: London
Salary: Starting salary £47,472 rising to £53,993, inclusive of £4,000 London weighting
Hours: Full-time (32 hours per week)
Contract type: This is a permanent role
This exciting role will lead on all aspects of the finance function, including managing managing the Finance & Systems Officer, overseeing the production of year-end accounts in collaboration with internal stakeholders and auditors, and preparing monthly management accounts for reports to the Senior managers and trustees. Responsibilities also include stewardship of the Foundation’s liquid assets, leading the budgeting and forecasting processes, verifying monthly payroll prepared by HR, and ensuring the efficient operation of the purchase ledger function.
What does the role involve?
What skills, knowledge and experience are we looking for?
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at midnight on Sunday 24th May and we are unable to accept late applications. Interviews are expected to take place online between 1st - 4th June.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
About the role
This is a hands-on leadership role where you will:
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
About you
We are looking for someone who:
Why join us
At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
Your benefits
We are seeking an experienced, driven and creative Marketing Manager to join Nottingham Hospitals Charity at a senior level. As a key member of our team, you will play a pivotal role in working alongside our appointed agency to shape and implement multi-channel marketing plans that support fundraising, engage existing and new supporters as well as bringing our brand to life.
This is an exciting opportunity to work as a 360-marketer, utilising your expertise in various channels and collaborating with stakeholders across the organisation and external agency partners. You will lead on planning, delivering, and evaluating marketing campaigns to maximise the charity’s impact.
Key responsibilities
About you
Marketing experience
For an informal chat about the role, contact Sam Cousens at Nottingham Hospitals Charity.
The client requests no contact from agencies or media sales.
About Action Tutoring
At Action Tutoring, we believe every child should be given the opportunity to succeed in school. But in the UK today, young people from disadvantaged backgrounds are less likely to
achieve the grades they need to progress in life. This isn't because they are any less able; they have less access to the tools to help them reach their potential.
We don't think this is fair. We know tutoring is an effective way of improving academic attainment and so we harness the power of volunteer tutors to bridge the gap and ensure this help can be accessed by every pupil who needs it, not just those who can afford it.
We specifically help pupils facing socio-economic disadvantage and who are at risk of leaving primary or secondary school without reaching national standards in their exams. We work in partnership with schools in different cities and regions across the UK, delivering weekly tutoring in English or maths to those pupils who need it most.
About the opportunity
The Director of Finance and Operations works closely with the CEO to build the organisation, operations and systems to enable us to scale and respond to emerging opportunities. A critical strategic role, they are a hands-on financial leader that brings strategic insight and challenge. Passionate about our mission, they lead a small team and use their experience and expertise to make our strategy a practical reality.
Closing date: Sunday, 17th May 2026
Interviews:Thursday, 28th and Friday, 29th May 2026, in our London office. There will be a second round of interviews.
Start date: Ideal start date is asap. However, we’re happy to wait for the ideal candidate.
Contract and hours: Permanent. Full time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Place of work: Hybrid/flexible. This role requires 6 days a month in our London Office, Fivefields, Grosvenor Gardens, London SW1W 0DH.
Duties and responsibilities
Finance
Lead financial strategy and long-term planning to support the development of the organisation, as well as holding overall responsibility for finance processes and controls.
Operations
Drive continuous improvement of operations to increase productivity, quality of delivery and value for money. With the operations team, provide oversight of all operational matters to ensure compliance and the smooth running of the organisation.
HR and team development
Action Tutoring has a Head of People & Culture who oversees day-to-day HR operations. However, with a permanent staff team of around 60, this role holds strategic responsibility for talent development and HR processes. This includes training and development strategy, effective diversity and inclusion policies and regular reviews of performance and reward systems.
Senior Leadership
As one of the four members of the Senior Leadership Team of Action Tutoring, you will contribute to leadership decision-making, representing your own areas of expertise but also advocating for the best strategic options for the charity as a whole.
Legal compliance, risk management and governance
This role ensures legal compliance of the organisation.
Line management
Overseeing a small team, this role has direct line management responsibility for the Head of People & Culture, the Operations Manager, and the Senior Finance Officer. You will also, with support from your team, manage relationships with external support agencies, including the outsourced management accountant, IT support company, and HR and employment law consultancy.
This role also plays a key part in a number of internal working groups, including leading the Digital Systems working group and serving as a member of both the Sustainability and Diversity, Equity and Inclusion working groups.
A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.
Person specification
Qualifications criteria:
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
You will likely be more successful in this role if you have:
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
Does every child have the right to "sparkle"? We think so.
At Thriving Through Recreation, we believe that equitable access to hobbies, sports, and the arts is a fundamental part of growing up. We work with children and young people navigating social, emotional, or educational difficulties, helping them find and fund the activities they love in their own communities.
We are looking for a proactive, empathetic, and highly organised Activities Support Co-Ordinator to join our team.
The Role
Working directly with our CEO, you will be the engine room of our Activities Support Programme. This is a primarily remote role, but because our heart is in the community, you must be based in Cambridgeshire to facilitate local connections and occasional travel within the county.
Your day-to-day will involve:
Who You Are
You are someone who balances a big heart with a sharp eye for detail. You understand that "equity" means doing whatever it takes to level the playing field.
Why Join Us?
Thriving Through Recreation is committed to safeguarding and promoting the welfare of children. All short-listed applicants will need to submit a Safeguarding Self-Declaration Form, and all appointments are subject to an enhanced DBS check and satisfactory references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In the decade to 2030 we aim for 30% of Suffolk to be connected and well looked after for nature, and for 1 in 4 people in Suffolk to be actively helping to make that happen. This role helps build the supporter power to get us there by delivering an excellent membership experience & ensuring our members feel valued, informed and connected to the work of Suffolk Wildlife Trust.
As a Supporter Development Assistant, you will take responsibility for the efficient day-to-day administration of the Trust’s membership schemes, using the Charity CRM database to maintain accurate contact & financial records in line with GDPR. This includes processing new, renewing and lapsed memberships, handling payments ( Direct Debits, PayPal & Gift Aid) and providing consistently high-quality communication with members through enquiries, welcome packs, renewal reminders and supporter care.
You’ll also support member growth and retention by helping deliver key supporter journey communications, thanking activity and retention projects, and by liaising with external partners such as the membership recruitment agency. Alongside this, you’ll help co-ordinate membership resources such as welcome packs, leaflets and magazine mail-outs (working with the volunteer delivery network), and contribute to continuous improvement in data quality, reporting and processes to strengthen our systems and supporter relationships.
To succeed in this role, you’ll be committed to Suffolk Wildlife Trust’s mission and bring a proactive, ‘can-do’ approach. You’ll have experience in an administrative, office or customer service role, with strong organisation, attention to detail and a methodical approach to maintaining accurate records.
You’ll be confident using Microsoft 365 and databases/systems with an understanding of GDPR and data protection. You’ll communicate professionally and warmly by phone and in writing, handling confidential information and difficult conversations with sensitivity. Willingness to learn Direct Debits, Gift Aid and charity income processes is essential; charity/membership sector experience is desirable.
This is a fixed-term maternity cover position expected to last until May 2027, working 22.5 hours per week on Wednesdays, Thursdays and Fridays each week (9:00am to 5:00pm) based at Brooke House in Ashbocking. We operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary is £15,171.00 per annum pro-rata (FTE £25,285.00).
To apply for this opportunity, please submit an application via our website by 9:00am on Wednesday 03 June 2026.
Please note, applications will be shortlisted and interviews arranged as and when applications are submitted. Please note, the closing date may be brought forward.
Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.
We are committed to being an inclusive organisation where everyone is welcome. As a conservation charity, we recognise the value of diversity both in nature and in our staff & volunteers. Suffolk Wildlife Trust is an organisation where everyone feels respected, valued & empowered to contribute, so that together we can deliver our vision, mission & strategic goals for a wilder Suffolk.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to take on a strategic, outward-facing role where you will build partnerships, develop new opportunities to expand our reach and impact.
What you’ll be doing
Leading the expansion of F4YP services into new geographical areas
Building strong relationships with schools, local authorities, and partners
Creating referral pathways to increase access for children and families
Identifying opportunities and supporting funding bids and proposals
Strengthening local systems to better support young people’s wellbeing
Raising the profile of F4YP across new communities and networks
What we’re looking for
Experience in partnership building, outreach, or service development
Strong communication and relationship-building skills
Experience contributing to funding applications or commissioned work
Ability to think strategically while delivering results
A proactive, confident individual who thrives in a growing environment
Bedford / Hybrid (Beds, Herts, Cambs) | ⏰ Full-time | 3-year fixed term | Working pattern: 9-day fortnight (one day off every two weeks
Longmire Recruitment is our dedicated recruitment partner for this vacancy.
About SRUK:
Scleroderma & Raynaud’s UK is the UK’s leading charity for people affected by Scleroderma and Raynaud’s. We provide information and support to patients, campaign for better awareness and services, and fund research into treatments and cures.
We are a small, ambitious and impactful organisation. Working at SRUK means being part of a collaborative team where everyone contributes whilst thinking strategically about our long-term impact. The COO will work closely with internal teams, professionals, researchers, trustees, and people affected by these conditions.
The Role:
Key Responsibilities include:
About You:
You will bring significant experience in senior operational leadership, ideally in the charity or not-for-profit sector. Knowledge of health, particularly rare conditions or patient organisations would be advantageous, but not essential.
You will have a strong track record of leading and developing senior teams. Financially astute, you have experience overseeing budgets, management accounts, and presenting to Boards, alongside a solid understanding of governance and regulatory compliance.
You will bring experience in HR and people management, including policy development and employee relations, as well as oversight of systems, IT, and digital infrastructure. Professional qualification in finance, HR, or relevant management discipline would be advantageous.
Crucially, you will combine strategic insight with a pragmatic, hands-on approach, and will be comfortable operating across a broad remit within a small, agile organisation, and motivated by the opportunity to help shape and strengthen how it operates.
Why Join Us:
This is a fantastic opportunity to make a real difference for people affected by rare diseases. You’ll work within a passionate, dedicated team and lead initiatives that help sustain and grow SRUK’s vital work.
How to apply:
Longmire Recruitment is our dedicated recruitment partner for this vacancy.
The Talent Set is pleased to be working with the Henry Smith Foundation to recruit a Grants, Database and Processes Coordinator on an 18-month fixed-term contract. This role sits within the Grant Operations Team and provides essential coordination, system support, and process improvement across the grant-making lifecycle.
When grant-making systems work well, funding reaches the organisations that need it, and those organisations can reach the people they help without delay. When they don't, the gaps are felt by real people waiting for real support.
Working closely with the Grants Database and Processes Manager, this role supports the accuracy, usability, and effectiveness of grant systems and processes, while also providing practical operational support to colleagues, applicants, and grant holders.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £36,000 per annum
Hours: Full time (35 hours per week)
Contract: 18 Month Fixed Term Contract
Location: London – Typically one day per week with variation (core days: Tues & Wed) in the King’s Cross office
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.
Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.
If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Fundraising Officer in order to join a collaborative and purpose driven organisation in a key supporter engagement role. This will be
Working within a dynamic income generation team, you will support and inspire volunteers to deliver successful fundraising activities, helping them exceed targets while ensuring an outstanding supporter experience throughout their journey.
This role is ideal for someone who is passionate about relationship building, data driven engagement, and delivering meaningful experiences that strengthen supporter loyalty and maximise income growth.
About the Role
You will play an important part in delivering operational fundraising plans and supporting sustainable income growth through community fundraising initiatives. The role involves working independently while collaborating closely with colleagues across multiple functions.
Key responsibilities include:
We are looking for someone with:
Salary & Benefits
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Supporter Care Manager to join our Fundraising team.
Title: Supporter Care Manager
Salary: £39,000 - 42,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
We are looking for a Supporter Care Manager to join our Supporter Experience team within the Fundraising division.
This is a key role responsible for leading the day-to-day delivery of supporter care, ensuring a high-quality, responsive and empathetic service across all supporter touchpoints. You will manage a small, dedicated team of Supporter Care Officers, overseeing enquiry handling, income processing and data management, while maintaining strong operational standards and compliance.
As the first point of contact for many of our supporters, the team plays a vital role in shaping supporter perceptions and enabling effective fundraising. You will work closely with colleagues across fundraising, engagement, technology and finance to ensure a seamless supporter experience and support the delivery of campaigns and activities.
You will also use supporter insight and feedback to drive continuous improvement and contribute to wider Supporter Experience initiatives and transformational projects, helping to embed more consistent and supporter-centric ways of working across the organisation.
We are looking for someone who brings:
Experience managing a customer service or supporter care team
Strong operational and organisational skills, with attention to detail
Experience using CRM systems and managing supporter data
Confidence handling complex enquiries and escalations
Excellent communication and relationship-building skills
A proactive approach to improving processes and services
What’s in it for you?
A competitive salary
27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
A stimulating work environment full of opportunities to learn and develop
Life Assurance of four times annual salary
Travel season ticket loan, Cycle to work Scheme
And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached or hyperlinked here on our careers page, and you can read more about what to expect on the Our recruitment process page.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to partner with the client on a fantastic individual giving officer role. The successful candidate will support key fundraising initiatives, including face-to-face and in-memory giving programmes, contributing to the organisation’s mission.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
This is a fixed-term maternity cover opportunity for a Partnerships Account Manager. In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! As this is a maternity cover, we expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the success of the organisation.
Key Responsibilities:
Client Acquisition and Relationship Management
Proactively seek new business opportunities within assigned regions to grow the client base.
Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team
Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity.
Strategic Planning and Development
Collaborate with Senior Leaders to develop strategies for client retention and growth.
Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
Performance Monitoring and Reporting
Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.
Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data.
Line Management and Support Coordination
Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.
Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
Work with other area leaders, to ensure strong delivery of services.
Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives..
Bid Management and Process Improvement
Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.
Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
Report on bid submission performance, review bidfeedback to continuously improve.
Essential Skills and Experience:
Detailed knowledge of the UK education sector.
Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
Proven track record in client relationship management, with experience in sales or partnership development roles.
Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
High level of empathy and commitment to supporting vulnerable and underserved communities.
Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.
Desirable:
Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.
Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
Competitive salary
Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
Flexible, hybrid work environment with regular opportunities for in-person client engagement.
Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
Next steps
If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.
Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.
The client requests no contact from agencies or media sales.