Design jobs

Save the Children UK is looking for an individual with extensive Salesforce CRM and Agile Product Ownership experience to join us as our CRM Product Lead. This is a brilliant opportunity to work with colleagues across fundraising, marketing, digital, finance and technology to shape the vision, strategy and roadmap for our Salesforce platform, enabling exceptional supporter experiences and helping deliver lasting change for children.

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As CRM Lead (Product Owner), you will own the vision, strategy and delivery roadmap for Save the Children's Salesforce CRM ecosystem, ensuring it continually evolves to meet the needs of our fundraising, marketing and supporter engagement teams. Leading a team of three CRM professionals, you will act as the voice of the business within agile delivery teams, balancing operational, technical and strategic priorities to maximise value from our CRM investment.

This is a highly collaborative role with significant stakeholder engagement across the organisation. You'll spend much of your time working with internal teams, external suppliers and delivery partners to prioritise demand, manage backlogs, facilitate agile ceremonies, drive continuous improvement and ensure successful delivery of CRM enhancements. The role requires someone who thrives in a fast-paced environment, can manage competing priorities effectively and is passionate about using technology to deliver social impact.

In this role, you will:

• Own and develop the Salesforce CRM vision, strategy and roadmap, ensuring alignment with organisational priorities and supporter needs.
• Lead, coach and support a team of three CRM professionals, fostering a collaborative and high-performing culture.
• Manage and prioritise the CRM backlog, facilitating sprint planning, stand-ups, backlog refinement and other agile ceremonies to ensure effective delivery.
• Build strong relationships with stakeholders across fundraising, marketing, finance, digital and technology teams, translating business requirements into well-defined user stories and solutions.
• Partner with developers, CRM specialists and external suppliers to deliver high-quality Salesforce enhancements, integrations and releases.
• Oversee CRM performance, data quality and governance, identifying opportunities to improve processes, automation, reporting and supporter experiences.

About you

To be successful, it is important that you have:

• Significant experience leading Salesforce CRM delivery, optimisation and support, either as a CRM Lead, Product Owner or similar role, with deep knowledge of Salesforce (Sales, Service, and/or Nonprofit Success Pack) essential.
• Experience managing CRM roadmaps, backlogs, and agile delivery.
• Understanding of CRM data models, data governance, and reporting.
• Strong experience with integrations (e.g., finance systems like Agresso, marketing tools, payment processors).
• Familiarity with Agile delivery (Scrum, Kanban) and product management practices.
• Strong stakeholder management and influencing skills, with the ability to engage confidently with both technical and non-technical audiences.
• Experience leading teams and creating high-performing environments, with the ability to coach, motivate and develop colleagues.
• Strong organisational and prioritisation skills, capable of managing a high-volume workload and balancing multiple competing demands.
• Experience within the non-profit, charity or fundraising sector would be highly desirable.

Ideally, you'll also bring some or all of the following:

• Salesforce certifications (Administrator, Business Analyst or Product Owner).
• Experience with FinDock or similar payment platforms.
• Knowledge of supporter engagement, fundraising or marketing technology ecosystems within the non-profit sector. 

What we offer you 

We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day. 

Some of the benefits you can expect include: 

• Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'. 
• Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
• Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
• Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back. 
• Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions. 
• Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
• Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense.

Flexible Working - We are happy to discuss flexible working options at interview

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive. 

We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.

We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.

Closing date: 16th August 2026

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Engagement Manager is an experienced professional who plays a key role in supporting donor engagement across all Impetus donors, enabling the team to provide best practice and high-quality donor stewardship and a platform for the renewal of key philanthropic gifts.

The Engagement function is responsible for pro bono and volunteering. Reporting to the Head of Engagement, the Engagement Manager is responsible for supporting the successful delivery and continuous improvement of the volunteering programme, ensuring it delivers high-quality opportunities, contributes to agreed KPIs and evolves in line with the needs of funders and the organisation. 

The postholder will account manage key relationships with mid-level supporters and internal stakeholders, working across teams to deliver meaningful and well-coordinated engagement opportunities. They will contribute to identifying and developing new opportunities for the volunteering and pro bono programmes that respond to funder interests and portfolio needs. 

In addition, they will manage relationships with mid-level pro bono supporters, taking them through the full pro bono journey from project matching and onboarding through to stewardship and ongoing support.

This is a cross-functional role that collaborates closely with the Investment team, wider Philanthropy team, Public Affairs team and other stakeholders to ensure a consistent and excellent donor experience.

Key responsibilities

Volunteering programme  

• Account manage relationships linked to volunteering across corporates, individuals and grant-making trusts, ensuring engagement is maintained and escalating strategic issues or risks where appropriate.
• Support or lead meetings, alongside fundraising account managers where appropriate, with funders to understand their volunteering interests and contribute to the development of suitable engagement opportunities.
• Support account managers in ensuring consistent donor engagement throughout annual giving cycles, including tracking, reporting, and communications.
• Contribute to the development of the volunteering function to ensure the programme offers a range of high-quality opportunities suitable for different funder types and aligned to organisational priorities.
• Identify and suggest new volunteering opportunities based on charity needs and funder interests, working with the Head of Engagement to ensure strategic alignment across the programme.
• Lead delivery of the mentoring programme within agreed plans and frameworks.
• Where necessary, support delivery of the volunteering programme (i.e workshops), ensuring it delivers high-quality engagement activities, contributes to agreed KPIs and continues to develop in response to organisational and funder needs.
• Build and manage effective working relationships across the Investment team, Philanthropy team and other stakeholders to ensure volunteering opportunities are well scoped, coordinated and delivered effectively.
• Work with the Head of Engagement to coordinate needs across the Engagement team, liaise closely with the Investment team and portfolio contacts, and plan and deliver a high-quality programme of volunteering opportunities.
• Ensure communications with donors and external partners are clear, timely, compelling and aligned with agreed messaging.
• Line manage the Engagement Officer, providing support, guidance and oversight to enable effective delivery. Where necessary, lead volunteering delivery sessions when cover is required.
• Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.

Pro Bono programme 

• Support the identification, prospecting and conversion of new pro bono supporters, aligned with the needs of portfolio charities and Impetus, including attending meetings with prospective supporters.
• Manage relationships with mid-level pro bono funders, supporting delivery across the full engagement process from identifying suitable projects and matching opportunities through to onboarding, delivery and stewardship.
• Work with the Head of Engagement, internal teams and charity partners to scope projects and support matching pro bono funders to suitable opportunities.
• Support the onboarding and ongoing management of pro bono partners, ensuring clear communication and a high-quality supporter experience.
• Monitor the progress and quality of pro bono projects, gather feedback and identify improvements to strengthen delivery and impact.
• Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.

Other

• Support the development and implementation of efficient processes and systems within the Philanthropy team, with a focus on consistency and effectiveness.
• Work in line with best practices and agreed processes, policies and standards across all engagement activities.
• Share insights and learnings internally and externally to support continuous improvement.
• Work in line with Impetus’ strategy, policies, and procedures.
• Attend and support delivery of Impetus events as needed.
• Support the Philanthropy team as required with ad hoc duties.
• Provide cover for aspects of the Head of Engagement role when required.
• Represent the Philanthropy team in cross-functional projects and working groups, contributing to delivery and collaboration.
   

Person specification

Essential

• Experience of delivering or managing successful engagement, volunteering or fundraising activities, including tracking performance against objectives or KPIs.
• Familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
• Strong account management experience, including managing external partners or funders and building effective relationships across internal teams.
• Experience managing across the donor lifecycle, and  identifying and developing opportunities that meet stakeholder needs.
• Experience of developing opportunities for diverse stakeholders.
• Ability to understand and communicate complex ideas and information, including Impetus model.
• Experience working with skilled volunteers or pro bono partners, including supporting relationships through the full lifecycle from scoping or matching through to delivery and stewardship.
• A collaborative working style, comfortable working across teams with a commitment to working in a collaborative and inclusive way to achieve shared objectives.
• Experience of managing and developing staff, including setting clear objectives, providing regular feedback and creating development opportunities. Able to adapt management style to support colleagues at different levels of seniority and experience.
• Excellent written and verbal communication skills.
• Experience delivering workstreams or programmes within agreed plans and KPIs.
• Strong project management skills with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
• Excellent organisational skills with the ability to manage competing priorities and manager a busy and varied workload.
• Ability to look beyond own area of expertise and be pro-active and creative in problem solving.
• Ability to make operational decisions and escalate strategic issues where appropriate.
• IT proficiency, including Microsoft Office and CRM systems (e.g., Salesforce).
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.
• Knowledge of the sector – education and employment.
• Knowledge and understanding of the needs of a young person, charities, and corporates.
• Experience of working with young people.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 23rd August 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 31st August 2026.

2nd Interviews will take place on w/c 7th September 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Location: Edinburgh
Salary: £49,792 - £56,426 per annum plus generous benefits
Application Deadline: 25 August 2026

About the role

This is a rare opportunity to lead one of the UK's most significant cultural fundraising campaigns. We're looking for an experienced major gifts or capital fundraising professional who thrives on building exceptional relationships and securing transformational support. You'll join us at a pivotal moment, leading campaigns that will shape the future of Scotland's national collection and leave a lasting legacy for generations to come.

At National Galleries of Scotland, you'll help secure the future of one of the world's great art collections, cared for on behalf of the nation. You'll raise transformational philanthropic support for projects that preserve Scotland's national collection, expand public access and create lasting cultural impact.

We're looking for a strategic and relationship-focused fundraiser with experience leading complex, high-value fundraising campaigns. You'll be equally confident working with major donors, senior colleagues, Trustees and volunteer leaders. You'll combine excellent judgement with strong planning skills, bringing together people, resources and fundraising strategy to deliver ambitious campaign goals.

While initially focused on The Art Works, you will have a longer-term remit to help shape future capital fundraising priorities that emerge from our strategic ambitions. You’ll personally progress high-value donor relationships while ensuring fundraising campaigns are strategically structured, insight-led, appropriately resourced and effectively delivered.

You'll help broaden our philanthropic reach by expanding a strong and diverse prospect base across local, national and international audiences. This includes developing approaches to high-value and discreet funders and making the best use of senior volunteers and networks.

The scale of the role is exceptional. You'll work on nationally significant projects with a compelling case for support. You'll enjoy flexible and hybrid working, generous benefits and the chance to make a lasting impact throughout your career.

The difference you’ll make
Reporting to the Head of Development, you will:

• Provide excellent strategic management of capital fundraising campaigns across the organisation, with an immediate focus on The Art Works as well as responsibility for supporting the planning and delivery of future campaigns, including the Mound Level Galleries redevelopment and other major capital priorities.
• Contribute to the development of long-term capital fundraising strategies, campaign plans and prospect pipelines to support future organisational priorities beyond The Art Works, ensuring continuity of donor engagement and campaign readiness.
• Translate campaign strategy, timelines and gift table requirements into clear delivery plans and actions across teams.
• Monitor progress toward income and activity targets, identify variances early and recommend tactical adjustments based on internal insight and external conditions.
• Lead the development and maintenance of campaign reporting, including dashboards, risk logs, income phasing and governance papers.
• Engage directly with major donors, trusts and foundations to cultivate, solicit and steward high-value gifts, working with senior colleagues, Trustees and Campaign Board members as appropriate to maximise outcomes.
• Oversee and direct cultivation and stewardship activity across the capital campaigns team, ensuring delivery of agreed fundraising strategies and a structured and strategic approach to progressing prospects and delivering income targets, while working closely with the wider Development team to ensure a coordinated and consistent approach to donor engagement.
• Expand the philanthropic prospect base by identifying new opportunities and supporting approaches to high‑value or discreet funders.
• Oversee the preparation of high‑quality briefings, materials and follow‑up for senior‑level donor meetings and solicitations.
• Coordinate all donor hospitality activity for the campaign, liaising with colleagues across the Development team and other teams as required, including events, briefings, site visits and other cultivation opportunities.
• Lead the implementation of donor recognition and stewardship frameworks, ensuring consistent, high‑quality supporter experiences.
• Ensure operational readiness for the public phase of the campaign, coordinating colleagues across Development, Communications and Visitor Experience to create effective giving pathways and engagement opportunities.
• Provide day‑to‑day direction to the Development Manager – Capital Campaigns; the Campaigns Coordinator and other team members (to be brought in on a temporary basis as required at key campaign stages) to support high standards of documentation, planning and internal communication.
• Promote collaborative, inclusive working practices across the team and wider organisation.

Who we are looking for
To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

• Significant leadership experience in capital or multi‑year fundraising campaigns with £multi-million targets.
• Experience of developing and sustaining a portfolio of high net worth prospects at 5, 6 and 7-figure levels including discreet and invite-only funders.
• Experience modelling and managing fundraising cash flow, campaign pacing and income phasing across multiple fundraising priorities, ensuring alignment with organisational and project delivery requirements.
• Ability to expand donor networks at local, national, and international level.
• Strong presentation and writing skills, with the ability to influence, articulate complex ideas and inspire support.
• Experience planning and delivering high‑quality cultivation events and donor engagements.
• Strong understanding of fundraising sector trends, major donor behaviour and the philanthropic landscape.
• Experience working closely with senior stakeholders, including Directors, Trustees, volunteer fundraising campaign board members and other high‑level advocates.
• Strong knowledge of UK charitable giving and tax considerations relevant to fundraising.
• Highly motivated, with the ability to act on initiative while exercising good judgement about when to involve others.
• Strong analytical and reporting skills, with confidence interpreting financial, pipeline and performance data.
• Experience using CRM/database systems such as Spektrix or similar.

It would also be great if you have

• Experience of fundraising for multiple capital projects and transitioning donor relationships between successive major campaigns. Knowledge of the arts, culture, heritage, community engagement or education sectors.
• Understanding of how environmental sustainability, climate action and low‑energy design influence contemporary philanthropic priorities.
• Enthusiasm for the mission and work of the National Galleries of Scotland.
• Experience of fundraising in an international context, particularly in North America and Asia. 

The closing date for completed applications is 12 noon on Tuesday, 25 August 2026.

Please apply directly via our careers portal. Applications via email will not be accepted.

Role Overview

This is an exciting time to be joining the charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.

We are entering a period of significant growth and change driven by our new strategy, and the Clinical Director will play a pivotal role in shaping the evolution of our clinical approach, delivering our strategic priorities, and representing UP as a credible and influential clinical leader.

You will provide strategic clinical leadership and robust clinical governance across the charity, ensuring our services remain safe, effective, evidence-based and responsive to need. You will champion high standards of multidisciplinary practice, leading and developing our clinical workforce, providing clinical oversight and support, driving improvement and innovation, and building infrastructure, capability and clinical excellence needed to support our future growth.

This is a hands-on leadership role that combines strategic vision with operational delivery. While the role balances both strategic and operational responsibilities, we anticipate that, through building internal capability and capacity, the focus will evolve over time towards a greater emphasis on strategic leadership, innovation, growth and impact. There is real opportunity to make this role your own.

We are looking for a strategic, confident and adaptable leader who will thrive in a growing organisation and enjoy working innovatively and collaboratively. You will be able to inspire confidence and credibility across a wide range of audiences, be passionate about the value of multidisciplinary working to achieve the very best outcomes for children and families, and be motivated by the opportunity to lead meaningful and lasting change.

Making your application:

• Please make your application by submitting your CV, along with a cover letter which clearly demonstrates how you meet the person specification criteria (we will be shortlisting candidates closely against the person specification).
• Interviews will be arranged on a rolling basis, as suitable applications are received. Please note that we may close the advert prior to the closing date, so please don’t delay submitting your application! We will keep you updated on your application by email, and will let you know about anything you will need to prepare if you are shortlisted.
• For further information, or if you require any reasonable adjustments at any stage of the application process, please contact us.
• We are committed to safeguarding and promoting the welfare of children and young people and expect all those who work with us to share this commitment. It's a criminal offence for a person to apply to work with a group from which they have been barred from working.

Help us turn data into meaningful change for children and families.

At HENRY, we believe every baby and child deserves a healthy and happy start in life. We work alongside parents, carers and professionals to build healthy habits, improve family wellbeing and reduce health inequalities. Through evidence-based programmes, training and community support, we help families develop the confidence, skills and knowledge they need to give children the very best start. As a values-led charity, we are driven by empathy, collaboration, respect and a commitment to using insight and evidence to create lasting impact.

We're looking for an experienced Senior Data and Impact Officer to join our Data and Impact team. This is a pivotal role for someone who is passionate about the power of data and evaluation to improve services, inform strategic decision-making and demonstrate meaningful outcomes.

Working closely with colleagues across the organisation, you will help ensure that HENRY has robust, reliable and accessible data systems that support excellent service delivery and enable us to evidence the difference we make. You'll combine hands-on operational delivery with continuous improvement, helping to strengthen our monitoring, evaluation and learning approach while embedding a culture of evidence-led decision making throughout the charity.

What you'll be doing

As a key member of the team, you'll:

• Lead on the management, quality assurance and ongoing improvement of HENRY's data systems and processes.
• Analyse quantitative and qualitative data to identify trends, measure outcomes and generate actionable insight.
• Produce high-quality reports, dashboards and visualisations for commissioners, funders, senior leaders and operational teams.
• Support the implementation and development of HENRY's Monitoring, Evaluation and Learning (MEL) framework.
• Ensure compliance with GDPR, information governance requirements and data quality standards.
• Provide evidence and impact data to support funding applications, tender submissions and commissioner reporting.
• Work collaboratively with colleagues to help them understand and utilise data to improve services and outcomes.
• Contribute to impact reporting, organisational learning, research and continuous improvement activities.

About you

You'll be a highly organised and analytical professional with experience of managing, analysing and reporting data to support organisational performance or impact measurement. Comfortable working with both qualitative and quantitative information, you'll be able to translate complex findings into clear, compelling insights for a range of audiences.

Most importantly, you'll share our passion for improving outcomes for children and families and be motivated by the opportunity to use data and evidence to drive positive change.

Location: Primarily remote, with one day per month at our National Support Office in Eynsham, Oxfordshire, plus occasional travel.
Hours: Full-time (4 days per week may be considered).

Salary: £31,305.22

Interview date: Wednesday 19th August, virtual

Application deadline: Monday 17th August 2026, 9am

We apologise for the short turnaround between the application closing date and the interview date. This is due to unavoidable leave within the hiring team. Thank you for your understanding and flexibility, and we appreciate any efforts made to accommodate the interview schedule.

If you're excited by the opportunity to combine data, evaluation and insight with purpose-driven work that improves lives, we'd love to hear from you. Please click 'redirect to recruiter' to read more and apply today.

HENRY is a safeguarding organisation and this role requires a standard DBS check. 

Head of Health, Safety, Security and Safeguarding

Permanent. Full Time. Hybrid Working (2 days per week in the office)

Location - London

Salary - £73,615 per year

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. 

About the role

Reporting in to the Director of Organisational Effectiveness, the Head of Health, Safety, Security and Safeguarding will inspire, design and drive Christian Aid’s Global Safe strategy, in respect of safety, security, and safeguarding, ensuring that staff in the UK, overseas
offices, and partner organisations operate in a safe, secure, and well-supported environment.

The potholder will be the custodian of a safe culture, ensuring that it aligns with the global culture programme and overall people strategy, and will be the organisation's safeguarding and security ambassador and expert, acting both internally and externally as a thought leader, challenging appropriately and bringing external expertise to Christian Aid.

Some of the main areas of responsibility for the Head of Health, Safety, Security and Safeguarding include:

• Monitor and assess security risks in operational locations, providing guidance on crisis response and emergency planning.
• Model a culture of continuous learning through training staff and partners on security awareness, travel safety, and incident response protocols.
• Champion and oversee incident reporting and response mechanisms, ensuring timely and effective action in case of security threats.
• Lead and embed a safeguarding culture across Christian Aid and its partners, ensuring compliance with global safeguarding standards.
• Foster continuous improvement through the development of safeguarding policies, procedures, and reporting mechanisms to protect staff, communities, and program participants.
• Model accountability through leading investigations and responses to safeguarding concerns, ensuring appropriate action is taken while maintaining confidentiality and victim-centred approaches. 
• Foster a mindset of connection in relation empowering others to undertake self-assessments for all partnerships and ensure adequate assurance is in place.
• Maximise impact Develop through the development of crisis management plans for security incidents, safeguarding concerns, and emergency situations.
• Provide expert advice to leadership and country teams on risk management and response strategies.
• Foster continuous improvement with legal, HR, and program teams to ensure safety and safeguarding policies align with regulatory and donor requirements.
• Facilitate opportunities with external security, safeguarding, and humanitarian networks to strengthen best practices.
• Represent Christian Aid in sector-wide discussions on safety, security, and safeguarding policies.
   

About you

Who we are looking for

Essential:

• Significant experience in safety, security, and safeguarding roles, preferably in international NGOs, humanitarian organisation, or development agencies.
• Significant exposure to working in high-risk, conflict, or disaster-affected environments, managing safety and security for field teams.
• Advanced knowledge of global safeguarding frameworks, including protection of vulnerable groups, PSEA (Prevention of Sexual Exploitation and Abuse), and child safeguarding and how they apply in humanitarian contexts.
• Extensive experience in crisis response, risk assessment, and emergency planning for international staff and partners.
• Leadership experience in developing and delivering training on security awareness, safeguarding, and risk management.
• Proven ability to develop and implement security and safeguarding policies across multiple locations.
• Advanced understanding of global security protocols, crisis management, risk assessment, and incident response, particularly in volatile or conflict zones.
• Expertise in managing security risks, conducting security assessments, and developing crisis management plans.
• Awareness of international legal frameworks, including those related to human rights, security, and safeguarding in field operations.
• Knowledge of staff wellbeing strategies, trauma response, and resilience-building in high-risk or stressful environments.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

We're looking for a kind, compassionate and resilient Night Support Worker to join our Young people Social Care Service in Bracknell. No personal care or experience is required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by Management staff
* Meet customers regularly for support sessions, providing emotional and practical support
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
* Support customers to take care of their living environment, providing emotional and
* practical support to ensure customers enjoy a high-quality accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Support customers to apply for benefits and manage their bills.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
* Approachable and open to others
* Enjoy working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
* their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible in work roles
* Open to feedback and good insight into self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused and enjoys helping people
* Is motivated towards excellence and improvement of personal performance with a can do
* attitude
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential
* Good Listening and Communication skills
* Good organisational skills § Ability to learn and develop within your role
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
* Good standard of English and Maths
* Good standard of IT skills
Desirable
* Experience working in mental health customer group
* Experience of working within supported housing environment
* Experience of working as a support worker or similar role
* Experience of working with multi disciplinary teams

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Care Assistants (Female Applicants)

Haslemere, Surrey

Hourly Pay: £13.72 to £15.26 (Days) £15.09 to £15.26 (Nights)

Contract Type: Permanent – Full and Part Time (Nights) available

Working Pattern: Days + Weekends, Nights

Days: 3-5 days per week working alternate weekends (36 hours)

Nights: 2 nights per week (24 hours)

Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.

Redcot, specialising in residential care, is set in the delightful town of Haslemere, Surrey. Overlooking beautiful gardens and surrounded by countryside, much of which is owned by the National Trust, Redcot is blessed with a unique, tranquil setting.

We are looking for caring and compassionate Care Assistants to join our dedicated team to support our residents to live happy, fulfilling, and independent lives through high quality, person centred care. 

Please note: These roles are normally open to applicants of all genders. However, as the role involves providing personal care to predominantly older women, and in line with residents’ preferences, we are currently seeking female applicants as a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.

Key Responsibilities 

· Provide personal care and support in line with individual care plans.

· Assist residents with washing, dressing, grooming, toileting, and mobility. Support residents with eating and drinking where required.

· Carry out regular welfare and safety checks throughout the night. (Nights role)

· Respond promptly to call bells and residents' requests for assistance. (Nights role)

· Support residents who may be anxious, unsettled, or require reassurance during the night. (Nights role)

· Promote dignity, choice, independence, and wellbeing at all times.

· Build positive relationships with residents, families, and colleagues.

· Encourage residents to participate in activities and maintain their hobbies and interests.

· Observe and report any changes in residents' physical or emotional wellbeing.

· Maintain accurate care records and documentation.

· Follow safeguarding, infection control, health and safety, and company policies.

About You

We are looking for kind, patient, and compassionate individuals with a genuine desire to support older people. A good communicator, you’ll have a positive and professional attitude and be committed to providing person centred care that promotes dignity, choice, and independence.

Previous care experience is desirable but not essential as full training will be provided.

Enhanced Role Opportunity – Medication Technician (desired for this role)

For those wishing to develop their skills, there is the opportunity to undertake an enhanced Medication Technician role, with additional pay following successful completion of training and competency assessments.

This isn’t just a job; it’s about making a difference to older people’s lives every day. 

Why Join Friends of the Elderly? 

· Heritage of Care: Work with a trusted organisation backed by over a century of expertise. 

· Non-Profit Mission: Be part of a charity that prioritises people, not profit. While we take a commercial approach to our work, we are not for profit and we are committed to our charitable values. 

· State-of-the-Art Facilities: Lead a cutting-edge care home designed for comfort and community. 

· Professional Development: Access training and career development opportunities. 

Make Your Mark 

This is a unique opportunity to shape the culture and success of a brand-new care home, leaving a lasting impact on residents’ lives and the community. 

Rewards and Recognition

We really value the hard work and commitment of all of our staff, and offer:

· Learning, development, and career progression.  

· Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year.  

· Retail discount schemes to make your salary go further.  

· Access to loans at affordable rates, saving directly from salary and advance pay already earnt.  

· Health cash plans for you and your family.  

· Cycle to work scheme.  

· Long service awards, that increase with length of service.  

· Refer a friend to work for us and receive a £200 bonus.  

· Group Pension Plan, with a 6% contribution from us.  

· Paid breaks in our care homes and day care services for care staff.  

· Free DBS checks.  

Safeguarding:

Keeping everyone safe is one of the charity’s core values and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

Criminal record checks:

As this role involves a dealing with vulnerable adults, successful applicants will undertake an enhanced DBS check, and any offer of employment will be dependent on a satisfactory outcome.

Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, and Inclusion:

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same!

Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.

We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.

Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.

Please refer to the job description upon submitting your application.

Management Accountant – 12 month FTC

Location: Old Trafford

The Manchester United Foundation (MUF) is a registered charity, set up to channel the worldwide passion for Manchester United to influence positive change within communities by developing unique and relevant partnerships, empowering young people through the delivery of innovative and educational programmes and developing greater understanding of social issues through education. The Foundation wholly owns a trading subsidiary – Manchester United Foundation (Trading) Ltd

OUR VISION
A future where all young people are empowered to achieve their goals.

OUR MISSION
We use the power of football and Manchester United to help young people make positive choices in their lives.

The Role: 

As a key member of the Finance team, the Management Accountant will play a pivotal role in supporting the Director of Finance & Compliance and wider Finance Team. This role goes beyond traditional accounting responsibilities, partnering with budget holders and colleagues across the organisation to provide insightful financial guidance, strengthen budget management, and support informed decision-making at all levels

Key Responsibilities:
 

•  Responsible for:
  • Monthly management accounts (including detailed commentary)
  • P&L forecasting by department
  • Balance sheet reconciliations
  • Manual journals
  • Managing and improving month end timetable and close
  • Supporting and training other team members
• Reviewing contracts and leases to ensure alignment with FRS102
• Providing financial support for large projects such as Legends matches
• Providing analysis of income and expenditure, including donations and grants
• Support with grant applications and reporting
• Budget preparation and consolidation
• Working collaboratively with the Director of Finance & Compliance, Finance Team and budget holders across the Foundation to deliver, interpret and challenge the departmental budgets
• Assist in the production of annual financial statutory accounts by:
  • preparing the audit backup information
  • assisting with statutory accounts production
  • liaising with auditors on queries
• Providing support with system improvements and implementation
• Support with preparation of Finance packs provided to Board

From time to time, you may be asked to undertake other duties appropriate to the position, as reasonably required by the MUF Executive Management Team.

The Person:
 

• Qualified accountant with experience in a broad range of accounting activities, preferably in a charity environment
• Sound understanding of the Charity SORP and FRS102
• Experience of complex system implementations
• Ability to demonstrate strong analytical skills
• Excellent attention to detail and numerical accuracy
• Ability to work under pressure and to work to tight deadlines
• Excellent planning and organisational skills
• Efficient and effective in their work
• Be computer literate, familiar with Microsoft office or similar packages, advanced excel skills essential.
• Strong business acumen and partnering skills, with ability to effectively challenge and influence business stakeholders
• Strong problem-solving and analytical skills
• Ability to manage relationships with colleagues at all levels

Our Values:

Unite: Recognise the power of football across the world.
Nurture: Growing the potential of every young person.
Invest: Sustained financial investment aligning to our charitable objectives.
Together: Working as a team with our stakeholders.
Excellence: Delivering programmes to the highest standard.
Diversity: What makes us different, makes us stronger.
  
 What We Offer: 

At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:

• 25 days annual leave (plus bank holidays) and an opportunity to purchase additional holiday days
• Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
• Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
• Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
• Enhanced family Leave Benefits and policies
• Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
• A Supportive Work Environment that values diversity, equity and inclusion, and individual growth

Our Commitment to You: 

We believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity, and inclusion sit at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us? 

If this sounds like the perfect role for you, please submit your application by Friday 7th August  
  
Manchester United Foundation is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks. 
  
If you need any adjustments to help you perform at your best during the recruitment process, please contact us, and we will be happy to discuss them with you. 
  
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. 

We're looking for a kind, compassionate and resilient Multi-Disciplinary Support Worker to join our Homelessness Social Care Service in Westminster.

£31,593.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Edward Alsop Court provides support and accommodation for up to 79 men over 35 with mental health conditions complex needs. These needs may be around physical and mental health, alcohol and drug use, housing, benefits and finances, life skills development, and much more.

The working pattern for this role consist of: Monday to Friday 9am-5pm, one Sunday per month (Friday off on this week), and occasional 12pm-8pm shifts.

What you'll do:
* Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
 Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
 Exudes a warm, friendly presence
 Prefers working as part of a group or team
 Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
 Has a practical and logical mind and is naturally well-organised
 Thrives on change and enjoys dynamic diverse environments
 Is confident with high levels of self-esteem
 Is respectful, articulate and sensitive in style of communication
 Is motivated towards excellence and improvement of personal performance with a can do attitude
 Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential

 Facilitates case conferences for all customers
 Supports a caseload of customers
 Builds and develop strong professional partnerships with external providers
 Provides necessary shift cover in line with rota requirements

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

Help make healthcare work better for people experiencing homelessness  

Thank you for your interest in joining Groundswell. 

We're looking for someone who believes everyone should be able to access healthcare with dignity, whatever their circumstances. 

As our Homeless Health Peer Advocacy (HHPA) Development Manager, you'll help make that happen by building the partnerships that enable people experiencing homelessness to access the healthcare they need. 

At Groundswell, we know that good services alone aren't enough. Lasting change happens when health, housing and homelessness organisations work together around the person, sharing responsibility, building trust and removing barriers to care. This role exists to make that collaboration happen in practice. 

Working across London, you'll strengthen partnerships, improve referral pathways and help embed HHPA within local systems so that more people can access timely, coordinated and person-centred healthcare. You'll also lead our Health Promotion programme, support the development of staff and volunteers, and help shape the future growth of the service. 

This is an opportunity to improve individual lives by helping organisations work better together. Through your leadership, you'll help create a more connected health and homelessness system—one where people experiencing homelessness can access healthcare with confidence, dignity and choice. 

If you're passionate about collaboration, committed to tackling health inequalities and excited by the opportunity to help shape the future of Homeless Health Peer Advocacy, we'd love to hear from you. 

About Groundswell 

For 30 years we've worked alongside people with lived experience to develop practical solutions that improve health, reduce inequalities and create opportunities for lasting change. We believe that people who have experienced homelessness are experts in the barriers they face and should play a central role in designing services and shaping the systems that affect them.  

Today, Groundswell delivers peer-led services, helping thousands of people each year access healthcare, improve their wellbeing and influence the systems that affect their lives. As HHPA Development Manager, you'll join a supportive organisation that believes lasting change happens through relationships, partnership and involving people with lived experience at all levels.  

Our Vision 

Our vision is for a society which is fair, inclusive and equal. 

We need equitable access to a healthier life and a better future for anyone with experience of homelessness. 

Our Mission 

Our mission is to bring people together to: 

• Amplify voices of people with lived experience to create solutions to homelessness and health inequalities. 

• Stand in solidarity and champion their rights, to create positive change. 

Our Strategy 

We co-produced our strategy with staff and volunteers with experience of homelessness. We’re proud to have remained true to our values of participation and co-production. 

Stronger Voices, Healthier Lives, Better Futures, Greater Together 

People with experience of homelessness must inform the solutions – because they understand the problems people face. 

At every stage, we will hear, unite and amplify more voices of people with lived experience to speak out. Through participation we will build a stronger, more inclusive community to create change – through our organisation, in services, our sectors and wider society, locally and nationally. 

Homelessness is a health emergency. 

We will work to end health inequalities for people who have or are experiencing homelessness through advocacy, practical support, information and by influencing people, policy and services. 

Everyone deserves a better, more hopeful life and future. 

Lived experience of homelessness can lead to barriers that impact people’s life chances. 

Recognising the potential in everyone, we will provide more opportunities and support for people with experience of homelessness to progress if, and when, they are ready. 

We can’t achieve our goals alone – we are more impactful when we pull together. 

We will become more effective and sustainable, building on our culture of relationships, compassion and transparency, and working closely with partners to learn, share and create change. 

How Homeless Health Peer Advocacy Works 

HHPA helps people experiencing homelessness overcome the barriers that prevent them accessing healthcare. 

Many people face significant challenges navigating health services. Appointments can be difficult to attend, treatment can be confusing, and previous experiences of stigma, trauma or exclusion can make healthcare feel inaccessible. Without the right support, people often delay seeking help until their health has deteriorated. 

"I need someone with me that I know that I can trust. I wouldn't do things like that on my own." 

HHPA Client 

HHPA provides practical, person-centred support that helps people access the care they need while building the confidence to manage their own health. Rather than providing one-off interventions, HHPA works alongside people over time, developing trusted relationships, responding flexibly to changing needs and supporting people to become more confident and independent. 

The service combines the expertise of skilled Caseworkers with the unique insight of trained volunteer Peer Advocates who have lived experience of homelessness. Together they provide one-to-one advocacy, practical support and health promotion to help people: 

• register with healthcare services 

• prepare for and attend appointments 

• understand treatment and care plans 

• navigate hospital admission and discharge 

• access wider health and wellbeing services 

• make informed decisions about their health 

• become increasingly confident in managing their own health. 

Alongside one-to-one support, HHPA delivers peer-led health promotion in hostels, day centres, outreach settings and other community spaces. Through informal conversations and group activities, Peer Advocates share accessible information about physical health, mental health and wellbeing, encourage preventative healthcare, identify unmet health needs and help people access support earlier. These conversations often provide the first step towards engaging with healthcare, creating trusted pathways into ongoing advocacy and reducing the need for crisis intervention. 

Rather than doing things for people, HHPA works alongside them—building trust, reducing barriers and enabling people to become active participants in their own healthcare. This relational, peer-led approach improves individual health outcomes while strengthening partnerships across health, housing and homelessness services, helping more people access coordinated, person-centred care.  

The Role 

The HHPA Development Manager is a key leadership role within Groundswell's HHPA service. 

You'll help shape how people experiencing homelessness access healthcare by strengthening partnerships across London's health, housing and homelessness system while leading the continued development of our Health Promotion programme. 

People experiencing homelessness often interact with multiple services but still experience fragmented care, missed opportunities for prevention and barriers to accessing the support they need. HHPA bridges these gaps through trusted relationships, peer-led advocacy and health promotion. This role helps create the partnerships, systems and programmes that make that possible. 

This isn't a traditional partnership management role focused on maintaining stakeholder relationships. It's a practical, hands-on leadership role that brings organisations together, supports colleagues to deliver excellent services and identifies opportunities to improve how healthcare is delivered and experienced. 

Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure HHPA remains well connected, continually improving and responsive to changing need. 

The role combines five key areas of responsibility: 

Leading the Service  
Providing day-to-day operational leadership, supporting colleagues and helping ensure HHPA is delivered safely, consistently and effectively. 

Building Partnerships  
Developing strong relationships with NHS organisations, local authorities, homelessness services and voluntary organisations to embed HHPA and strengthen collaborative working. 

Leading Health Promotion  
Developing and overseeing Groundswell's Health Promotion and In-Reach programme, working with partners to deliver accessible, peer-led health promotion that encourages earlier engagement with healthcare. 

Growing HHPA  
Using learning from frontline delivery and partnership working to improve services, develop new approaches and support the expansion of HHPA into new boroughs and communities. 

Developing People  
Supporting, developing and inspiring staff and volunteers through reflective supervision, shared learning and a culture that values lived experience, collaboration and continuous improvement. 

Together, these responsibilities make this a varied and influential role where you'll help shape both the future of HHPA and the wider health and homelessness system. 

Role Description 

As HHPA Development Manager, you'll provide operational leadership for key areas of Groundswell's Homeless Health Peer Advocacy service. 

You'll lead the development of strategic partnerships, oversee the delivery and growth of our Health Promotion programme, support and develop staff and volunteers, and identify opportunities to strengthen and expand HHPA. 

Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure the service is well connected, evidence-informed and continually improving, so that more people experiencing homelessness can access timely, coordinated and person-centred healthcare. 

Building Partnerships: 

Develop trusted relationships across health, housing and homelessness services so organisations work together more effectively and people experiencing homelessness can access timely, coordinated healthcare. 

• Build and sustain relationships with NHS organisations, local authorities, homelessness services and community partners. 

• Support the Services Director to develop relationships with commissioners and strategic partners. 

• Represent Groundswell at operational meetings, networks and multidisciplinary teams. 

• Champion peer-led health advocacy and the involvement of people with lived experience. 

• Work with partners to identify shared challenges and develop practical solutions. 

Embedding HHPA in Local Systems: 

Help ensure HHPA becomes an established and valued part of local health and homelessness systems by strengthening collaboration and improving access to the service. 

• Embed HHPA within partner organisations' day-to-day practice.  

• Strengthen collaboration between HHPA staff and local services.  

• Develop and improve referral pathways.  

• Support timely, appropriate referrals and monitor referral activity. 

• Identify and resolve barriers to effective partnership working. 

• Work with the Systems Manager to strengthen systems that support collaboration. 

Leading Health Promotion: 

Lead the development of Groundswell's peer-led Health Promotion and In-Reach programme, helping people engage with healthcare earlier through accessible, trauma-informed support in hostels, day centres and community settings. 

• Develop partnerships that expand Health Promotion opportunities.  

• Oversee delivery across boroughs.  

• Develop accessible health information with communications colleagues.  

• Monitor quality, impact and learning and produce reports for funders  

• Ensure activities are delivered safely, including venue risk assessments where required.  

Leading and Developing People: 

Create a supportive, high-performing culture where staff and volunteers can thrive. 

• Line manage a team of Caseworkers and support volunteers.   

• Provide reflective supervision that encourages learning, wellbeing and high-quality practice.   

• Promote continuous learning and reflective practice.   

• Working alongside the Volunteer Management team, support volunteer recruitment, induction and ongoing development.   

• Foster collaboration, accountability and shared learning across teams.   

• Use coaching and asset-based approaches to help staff and volunteers recognise their strengths, build their skills and reach their potential.  

Improving Services: 

Use learning from partnerships, health promotion and complex casework to strengthen HHPA and improve system responses. 

• Work with the Health and Social Care Lead to improve multi-agency responses.  

• Identify opportunities to develop and expand HHPA.  

• Support the introduction of services in new boroughs.  

• Share innovation and best practice across the organisation.  

• Contribute to continuous improvement.  

Supporting Service Delivery: 

Alongside your strategic responsibilities, you'll help ensure HHPA delivers a responsive, safe and reliable service every day. 

• Participate in the HHPA duty system, including occasional early and late shifts.  

• Maintain effective communication with partners around referrals and triage.  

• Work with colleagues to resolve operational challenges.  

General Responsibilities: 

As a member of the HHPA leadership team, you'll contribute to the wider development of Groundswell. 

• Contribute to organisational planning and Team Leads meetings.  

• Champion equality, diversity, inclusion and anti-discriminatory practice.  

• Promote trauma-informed, strengths-based and person-centred approaches.  

• Ensure all work reflects Groundswell's values and commitment to lived experience.  

• Undertake other duties appropriate to the role.  

What Success Looks Like 

Success in this role is measured not simply by the partnerships you build, but by the difference those partnerships—and Groundswell's Health Promotion programme—make to people's lives and to the way health and homelessness services work together. 

In your first year, you will have: 

• Built trusted partnerships across London's health, housing and homelessness system, establishing Groundswell as a valued and reliable partner.  

• Embedded HHPA within local services, strengthening referral pathways and making it easier for people experiencing homelessness to access timely, coordinated healthcare.  

• Led and developed Groundswell's Health Promotion and In-Reach programme, expanding peer-led health promotion across London and creating more opportunities for people to engage with healthcare earlier, in trusted community settings.  

• Supported and developed Caseworkers, volunteers and colleagues, creating a positive culture of reflection, collaboration and continuous learning.  

• Worked alongside colleagues and partner organisations to improve responses for people with complex needs, removing barriers to healthcare and strengthening multidisciplinary working.  

• Used learning from partnerships and frontline delivery to improve existing services, support innovation and contribute to the growth of HHPA into new boroughs.  

• Helped strengthen the wider health and homelessness system by promoting earlier intervention, improving collaboration and ensuring more people experiencing homelessness can access healthcare with dignity, confidence and choice.  

Above all, you'll have created the conditions that enable both excellent health advocacy and impactful Health Promotion to thrive. By bringing organisations together, supporting colleagues and volunteers, and embedding peer-led approaches within local systems, you'll help more people experiencing homelessness access healthcare earlier, experience better outcomes and receive more connected, compassionate and person-centred support. 

Working as Part of the HHPA Leadership Structure 

These roles work closely together, combining strategic leadership, operational delivery, partnership development and specialist expertise to ensure HHPA is safe, effective and continually improving. 

The HHPA service is delivered through a collaborative leadership model: 

• Services Director  
  Provides strategic direction, secures funding, and holds overall accountability for delivery, performance and growth.  

• Systems Manager  
  Designs and maintains the systems, processes and infrastructure that enable safe, efficient and compliant delivery.  

• Health and Social Care Lead   
  Leads on supporting individuals facing the greatest barriers, providing specialist knowledge and navigating complex health and social care systems.  

• Development Manager (this role)  
  Ensures HHPA is embedded within local systems and relationships, so that partnerships translate into effective access to healthcare in practice.  

Together, these roles ensure the service is: 

• Well designed (systems)  

• Well connected (development)  

• Effective for those with greatest need (health and social care)  

• Strategically led and sustainable (director)  

Our work is: 

• Person-centred — responding to individual needs  

• Peer-led — shaped by lived experience  

• Collaborative — built through partnership  

• Rights-based — focused on access and equity  

• System-focused — working to create lasting change  

We understand that care is demonstrated through consistent, reliable and thoughtful practice — in how we communicate, follow up, and deliver support. 

Person Specification 

At Groundswell, we know there is no single route to becoming a great manager. You may have gained your experience through paid work, volunteering, community organising, supporting people experiencing homelessness or other forms of social exclusion, or through your own lived experience. We welcome applicants from a wide range of backgrounds who share our values and commitment to improving people's lives. 

We're looking for someone who shares our values, enjoys building relationships and wants to help create a health and homelessness system that works better for everyone. 

What We're Looking For 

A) Core Requirements: 

We're looking for someone who can demonstrate: 

1. Experience of building and developing partnerships across health, housing, homelessness or voluntary sector organisations dealing with similar issues.  
2. Experience of leading, supporting or managing staff and helping others to develop.  
3. Experience of working collaboratively across organisations to improve services or outcomes.  
4. The ability to build trusted relationships with a wide range of people, including frontline staff, senior managers, commissioners and people with lived experience.  
5. Strong organisational skills, with the ability to balance competing priorities and work effectively in a complex environment.  
6. Sound judgement when responding to risk, safeguarding concerns and sensitive situations.  
7. A commitment to Groundswell's values of lived experience leadership, participation, equity, compassion and collaboration.  

B) Knowledge and Experience: 

The successful candidate is likely to have knowledge or experience of: 

Essential: 

1. The barriers people experiencing homelessness face when accessing healthcare.   
2. Health, housing and adult social care systems, and how they work together.   
3. Trauma-informed, strengths-based and person-centred approaches.   
4. Building partnerships that improve services and outcomes.   
5. Safeguarding, professional boundaries and information sharing.   
6. Contributing to service development, quality improvement or organisational learning.   
7. Microsoft 365: Word, Excel, Teams and Outlook  

Desirable: 

1. London's health and homelessness landscape.   
2. Health Promotion, outreach or community engagement.   
3. Co-production, peer-led services or lived experience leadership.   
4. Developing services across multiple sites or boroughs.   
5. Working within a duty-based or high-volume service.   
6. Salesforce or another case management or CRM system.   
7. Using coaching and asset-based approaches to support people to develop their skills, confidence and independence.  

C) Personal Qualities: 

We're looking for someone who is: 

1. An excellent relationship builder who enjoys bringing people together around a shared purpose.   
2. Compassionate, approachable and respectful in the way they work with colleagues, partners and people using our services.   
3. Curious and reflective, always looking for opportunities to learn and improve.   
4. Confident working across organisational boundaries and able to influence through collaboration rather than authority.   
5. Adaptable and comfortable working in a changing environment where no two days are the same.   
6. Passionate about reducing health inequalities and improving access to healthcare for people experiencing homelessness.   
7. Reflective and solution-focused, with a commitment to learning and continuous improvement.  

We'd Particularly Welcome Applications from People Who Have: 

• Lived experience of homelessness or another form of social exclusion. 

• Experience of working in partnership with local communities.  

• Experience of co-production or supporting people with lived experience to shape services.  

• A commitment to using lived experience to influence systems and improve outcomes.  

Our Commitment to Inclusive Recruitment: 

Groundswell is committed to building a diverse and inclusive workforce. We actively encourage applications from people with lived experience of homelessness, migration, the criminal justice system, mental ill health, substance use or other forms of social exclusion. 

We recognise that no one candidate will meet every requirement. If you believe you have the skills, values and potential to succeed in this role, we'd encourage you to apply. 

Why Join Groundswell 

Meaningful Work 

This is an opportunity to improve not just individual lives, but the way services work together. 

As HHPA Development Manager, you'll help shape partnerships that make healthcare more accessible for people experiencing homelessness. Your work will influence how organisations collaborate, how services are designed and how people experience care. Every partnership you strengthen and every barrier you help remove has the potential to improve health outcomes for people who are too often excluded from healthcare. 

A Supportive Team 

We're a values-led organisation where collaboration, compassion and lived experience shape everything we do. You'll work alongside experienced colleagues who are committed to learning from one another and supporting each other to do challenging work well. 

We believe good leadership is rooted in reflection, openness and trust. Through regular supervision, reflective practice and close collaboration across the HHPA leadership team, you'll have the support and autonomy to develop your ideas, build strong partnerships and make a lasting contribution. 

Learn and Grow 

HHPA is continuing to grow, creating exciting opportunities to influence the future of the service. 

You'll have the opportunity to deepen your understanding of health inequalities, partnership working and systems change, while developing your leadership skills and contributing to the expansion of Homeless Health Peer Advocacy across London. Whether you're looking to broaden your expertise, lead new initiatives or help shape the future direction of the service, we'll support your professional development every step of the way. 

Benefits 

We offer a range of benefits to support your wellbeing and work-life balance, including: 

• 28 days annual leave plus bank holidays.  

• 5% employer pension contribution.  

• Flexible and hybrid working, where service delivery allows.  

• A compressed hours working pattern is available.  

• Regular reflective practice and high-quality supervision.  

• Ongoing learning and development opportunities.  

• A supportive, inclusive and values-led working environment.  

Be Part of Something Bigger 

At Groundswell, we believe everyone should be able to access healthcare with dignity, whatever their circumstances. 

By joining us, you'll help create stronger partnerships, more connected services and a fairer health system for people experiencing homelessness. You'll work alongside colleagues, volunteers and partner organisations who share a commitment to collaboration, lived experience and lasting systems change. 

Better partnerships create better healthcare. 

By bringing organisations together, supporting colleagues and strengthening the systems around people experiencing homelessness, you'll help ensure more people receive the care they need, when they need it. 

If you're looking for a role where you can influence services, build lasting partnerships and help create fairer access to healthcare, we'd love to hear from you. 

Application and Interview Process

Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.

We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.  

1. Application 

To apply, please submit your CV along with a cover letter. The cover letter should explain:

• How you meet each of the areas outlined in the person specification above  

• Why you are interested in doing this job at Groundswell.

The deadline for applications is 10am on Monday 17th August.

1. Interviews 

Interviews will be held online on the week beginning August 24th. 

If you do not have a computer or a suitable space to do an online interview, we can arrange for you to come into our office.

We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.

1. Pre-employment checks 

The job offer for the successful candidate will be subject to a reference and DBS check.

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

We care about your privacy; read here how we manage your personal data.

Join the Commonwealth Foundation at an exciting moment as we launch our new 2026–2031 Strategy with a renewed focus on the value of both our Advocacy and Creative approaches.

Location: Central London (Hybrid)
Annual Salary Range: £40,612 to £45,079 per annum
Closing date: 19 August, 1pm BST
Contract: Permanent / Full-time (35 hours per week)

We are seeking an experienced and collaborative professional to support the delivery of the Foundation’s Advocacy and Creative Programme. They will contribute to flagship initiatives, including the Commonwealth Short Story Prize and adda, our online literary magazine. The postholder will also deliver creative outputs linked to advocacy priorities, and other high-profile activities that engage civil society, creative practitioners and partners from across the Commonwealth.

This is an opportunity to work at the intersection of creativity and advocacy, supporting programmes that amplify diverse voices, foster dialogue and contribute to the Foundation’s wider strategic objectives.

As Senior Programme Officer, you will play a key role in delivering creative projects and initiatives, managing relationships with writers, artists and partners, and ensuring the effective coordination of programme activities. Working closely with colleagues across the Foundation, you will contribute creative perspectives to advocacy platforms and help strengthen engagement with creative communities across the Commonwealth.

This is a great opportunity for someone who thrives in a collaborative and international environment, enjoys working across a range of creative projects, and is passionate about using creativity to support civic participation across the Commonwealth.

We are looking for someone who: 

• Has experience delivering creative, cultural, advocacy or engagement programmes in an international, civil society or not-for-profit context
• Combines strong project management and organisational skills with a creative and collaborative approach
• Builds effective relationships with writers, artists, partners and stakeholders across diverse cultural contexts
• Is confident in handling multiple priorities, coordinating complex activities and delivering high-quality outputs to deadlines
• Brings creativity, initiative and sound judgement, with a strong interest in storytelling, civic participation and amplifying diverse voices

Working with us

We aim to create an environment where everyone can contribute at their best. Our hybrid working model combines the benefits of both office-based and remote working inclusively and flexibly.

Staff work from the office for at least five days per fortnight, including Wednesdays as an all-staff day. This role is offered on a permanent full-time basis; however, flexible working arrangements can be discussed as part of the recruitment process.

Our offer to you

We offer a competitive benefits package designed to support staff wellbeing, work–life balance and longer-term financial security. This includes:

• 30 days of annual leave, alongside public holidays and privilege days
• Hybrid and flexible working arrangements
• Private medical and dental insurance
• Life Assurance
• Enhanced sick pay
• Enhanced family leave and pay
• Learning and development opportunities
• A supportive and inclusive working environment

How to apply

To apply, please submit your CV and a supporting statement demonstrating, with relevant examples, how your skills, knowledge and experience meet the requirements set out in the person specification. Please follow the link below to submit your application.

Please note that we cannot consider incomplete applications.

Shortlisted candidates will be contacted within two weeks of the closing date and invited to a first-stage online interview.

Full details of the Job Description, Applicant Information Pack, and Behavioural Competencies Framework can be downloaded using the links below.

For queries, please contact our Recruitment Team. Contact details are availble on our website and in the Applicant Information Pack.

Eligibility

To be considered for this role, candidates must have the right to work in the UK. You will be asked to confirm your right to work as part of the application process.

Selection process

First Interview dates: w/c 7 September

Candidates successful at the first interview will be invited to attend a second-stage interview in person.

 Second interview dates: TBC

 Equity, Diversity and Inclusion

The Commonwealth Foundation values diversity of thought, background, identity and experience, recognising that inclusive teams strengthen organisational effectiveness and impact.

We are committed to creating an inclusive working environment where differences are respected, contributions are valued, and everyone is supported to thrive. We particularly encourage applications from individuals from historically marginalised and underrepresented groups.

If you require reasonable adjustments at any stage of the recruitment process, please contact our Recrutiment Team (contact information available on the website and in the application pack). We will work with you to provide appropriate support.

National Sales Support Manager

Starting full-time salary £26,172.40 a year. The role also includes a £5,000 a year car allowance and £1,750 a year additional allowance

Field based

Job description

Are you motivated by helping retail teams grow, perform and deliver great results? Do you thrive in a role where no two days look the same?

If so, this could be the opportunity for you.

The National Sales Support Manager will provide consistent, high impact support across Scope’s Retail Operation, focusing on engagement, training, onboarding and the delivery of national commercial initiatives.

The role will work at a national level to build capability, support performance improvement and deliver agreed projects that contribute to sustainable income growth and a consistent experience for colleagues and customers.

Permanent, full time (35 hours a week)

Location: Field based. Travel will be required as part of this role, along with opportunities for some home working.

We welcome all applications by 11:59pm GMT on Monday 10 August 2026.

There are two roles available.

The Role

In this role, you’ll

· Deliver training to shop teams and managers, supporting new initiatives (including eBay Live) and building capability through structured programmes.

· Provide onboarding for new managers and ongoing support for colleagues stepping into new or evolving roles, particularly during periods of change.

· Lead national commercial initiatives and use data-driven insights to improve shop performance through targeted support

· Plan and deliver focused interventions in priority shops, addressing challenges and embedding sustainable improvements.

· Support recruitment activity, including first-round interviews, where required.

· Collaborate closely with Area Managers and Retail Support teams, planning activity at a national level to maximise impact, and sharing best practice across shops.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

About you

· Strong understanding of charity retail operations, with the ability to improve commercial performance using data, KPIs and targeted actions.

· Experienced in designing and delivering engaging training, both face-to-face and digital, simplifying complex information into practical learning.

· Skilled in coaching and supporting managers and teams to build confidence, embed new ways of working and sustain performance improvements.

· Proven ability to work across multiple locations, managing priorities effectively and adapting approaches to different teams and environments.

· Excellent relationship-building skills, with the ability to influence and work collaboratively with a wide range of stakeholders.

· Highly organised, with strong planning and prioritisation skills to manage multiple initiatives and deliver results.

· Confident using digital tools and supporting others to adopt new systems and ways of working.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

· 27 days holiday and bank holidays

· Flexible, hybrid, and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Discounted gym membership, cycle-to-work scheme, and more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website and apply online.

Application closing date - 10/08/2026

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for two Nest Advocates to join a specialist service for young women and girls in London (aged 14 to 25) at risk of domestic abuse, school exclusion, exploitation, gang involvement and contact with the criminal justice system.

Salary: £28,000- £32,000 pro rata

Location: Hammersmith, Finsbury Park and Stratford

Hours: 35 hours per week

Contract: Fixed Term until 30th September 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

In recognition of the distinct challenges facing young women and girls, Advance has joined Together Women to develop a specialist provision for young women and girls in the Nest programme.

The Nest Service is designed to enable young women and girls to escape harm and to thrive in their lives and aspirations, by supporting them to build confidence, self-esteem and resilience, manage their health and wellbeing and access and engage with other support services. In addition to dedicated advocacy support, they will be able to access a programme of prevention and awareness-raising groups and workshops run out of Advance Women’s Centres.

As an Advocate you will work one-to-one with each participant over an extended period. You will build trusted relationships and coordinate practical support across the areas that most affect young women’s stability and future prospects - including education, housing, health, employment and interaction with justice services.

About You:

To be successful as the Nest Advocate you will need the below experience and skills:

• A strong understanding of the challenges facing young women and girls, including the impacts of gang involvement, exploitation, mental health, domestic abuse and contact with the criminal justice system, and of the practical and emotional support needs specific to this group, including education, confidence and relationship-building.
• Knowledge of trauma informed, gendered approaches in supporting young women facing multiple forms of disadvantage.
• Current knowledge of legislation, guidance and regulations relating to safeguarding, child protection and Child Sexual Abuse and Exploitation (CSE).
• Experience of using motivational interviewing and coaching techniques with young women and girls, using a woman-centred approach to build trust and rapport.
• Experience of risk management, needs assessment, safety and support planning, particularly with young women and girls with complex/multiple needs.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Sunday 23rd August 2026
• Interviews are taking place on: w/c 24th August 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing