Digital marketing and communications manager jobs

We are seeking a Digital Marketing and Acquisition Lead to develop, execute, and evaluate MHFA England’s marketing and acquisition strategy to attract new customers, drive growth, and boost brand awareness. The postholder will manage and deliver plans and activity across paid media, earned and owned channels including PPC, social media, SEO, content, email and events.

The postholder will also analyse data to optimise performance and manage budgets, whilst leading the team and external suppliers to support the delivery of the social enterprise’s vision, organisational strategy and revenue goals. 

This is a hybrid role with occasional travel to Central London, where you’ll collaborate with colleagues to support our mission.

Please refer to the Job Description for full details of the role.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.

Looking after you 

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

Digital & Marketing Communications Manager

The Queen’s Reading Room
6 Month Fixed-Term Contract with potential for extension
Hybrid working (Home-based but with regular London travel required and office-working possible)
Salary: £35,000 per annum.

Help us grow a global community of readers.

The Queen’s Reading Room is a charity dedicated to celebrating the transformative power of reading. Inspired by Her Majesty The Queen’s passion for literature, and founded by The Queen in 2023, we connect readers around the world with books, authors and ideas through curated content, grassroots partnerships, innovative neuroscientific research, collaborations and major live events — including The Queen’s Reading Room Festival.

We believe books enrich lives, strengthen communities and support wellbeing. As we continue to grow our international audience and deepen our grassroots impact, we are seeking an exceptional Digital & Marketing Communications Manager to help shape the next chapter of our story.

The Role

This is a hands-on role at the heart of the charity.

You will lead integrated digital, marketing and media activity to grow audiences, drive ticket sales, strengthen brand reputation and amplify our impact. You will play a central role in delivering the marketing and ticketing strategy for The Queen’s Reading Room Festival and other major events, ensuring we meet ambitious audience and revenue targets. You will help convert major media moments into sustained follower and email subscriber growth and be responsible for improving website journeys and sign-up performance, using analytics to drive action.

Alongside commercial growth, you will work closely with our Impact Manager, supporting them to craft compelling stories about the charity’s reach and outcomes — particularly across our growing grassroots partnerships — ensuring our communications clearly demonstrate meaningful and measurable social impact.

This role combines strategic thinking with operational delivery. It would suit a confident, creative communications professional who thrives in a fast-paced environment and is comfortable working with senior stakeholders and high-profile partners.

Key Responsibilities

Marketing & Audience Growth

• Lead marketing strategy for The Queen’s Reading Room Festival and other major events, with clear audience and revenue objectives.

• Develop and deliver integrated ticketing campaigns across digital, email, social, media and partner channels.

• Manage ticketing communications and optimise audience conversion journeys.

• Monitor ticket sales in real time and adjust tactics to meet targets.

• Oversee paid marketing activity, including digital advertising and out-of-home placements where appropriate.

• Develop audience segmentation strategies to grow and retain supporters.

• Produce post-campaign and post-event reports with clear insights and recommendations.

• Convert peak media moments into follower growth and email subscriber acquisition.

• Optimise journeys from reach to follow/sign-up (not only ticket purchase).

• Report on follower and subscriber conversion, and recommend actions.

Digital Content & Impact Storytelling

• Lead digital growth strategy across social media, website and email platforms.

• Work with colleagues to plan content calendars aligned to campaigns, publishing milestones and cultural moments.

• Support the Impact Manager to translate data, insights and grassroots partnership outcomes into compelling, accessible stories, case studies and narrative content that clearly articulates the charity’s reach and measurable outcomes.

• Support the Impact Manager by ensuring impact reporting is integrated across digital channels and campaign materials.

• Oversee high-quality multimedia content creation (copy, graphics, short-form video) which supports the narrative of the charity.

• Draft and approve newsletter content distributed to a large database.

• Build and optimise welcome and follow-up journeys for new subscribers.

• Translate insight into prioritised changes across content, journeys and CTAs

• Use analytics to optimise engagement, growth and conversion.

• Own website performance and continuous improvement (UX and sign-up journeys).

• Ensure tracking is in place and use insight to drive action.

Media Relations & Press Office

• Manage day-to-day press office activity, including handling reactive media enquiries.

• Secure proactive media coverage across print, broadcast and digital channels to support campaigns and events.

• Build and maintain strong journalist relationships.

• Draft press releases, Q&As and briefing materials.

• Monitor and evaluate coverage, correcting inaccuracies where necessary and escalating issues appropriately.

Campaigns, Brand & Partnerships

• Develop and deliver integrated communications campaigns with measurable results.

• Ensure consistency of tone of voice and brand across all platforms.

• Build strong working relationships with publishers, literary organisations, cultural institutions and corporate partners to amplify reach.

• Conduct appropriate due diligence on partnerships in collaboration with senior leadership.

About You

We are looking for a strategic and creative communications professional with strong commercial awareness and excellent storytelling skills.

You will bring:

• Significant experience in digital marketing and communications roles.

• Demonstrable experience leading marketing campaigns with ticket sales or revenue targets.

• Experience marketing events, festivals or large-scale cultural programmes.

• A strong track record of social media growth and digital audience development.

• Experience handling media relations and securing coverage.

• The ability to translate data and impact outcomes into compelling public-facing stories.

• Excellent written communication skills and strong editorial judgement.

• Confidence working with stakeholders and external partners.

• Strong analytical skills, with the ability to interpret marketing and performance data.
   

You will also be:

• Creative and commercially minded.

• Calm under pressure and solutions-focused.

• Highly organised with strong attention to detail.

• Discreet and professional when handling sensitive matters.

• Deeply aligned with our mission to promote reading and literacy.

Experience in the charity, publishing, cultural or arts sectors is desirable but not essential. A genuine passion for books and reading is.

Working Arrangements

• Hybrid working, home-based with regular travel to London and the option to work in an office based in London Victoria. Our ideal candidate is based in or around London and must have the right to work in the UK.

• Some evening and weekend work required for major events and festival delivery.

• Occasional UK travel.

Why Join Us?

This is a rare opportunity to play an important role within a high-profile literary charity with international reach and cultural influence.

You will help shape how we grow our audience, strengthen our reputation and tell the story of our expanding grassroots impact — ensuring more people experience the joy and power of reading.

Are you a digital marketing professional who loves dogs?
We’re looking for a Digital Advertising Officer to deliver paid digital marketing campaigns, helping spread the word about Dogs Trust.

What does this role do?

As Digital Advertising Officer, you will:

• manage campaigns throughout the full lifecycle, from briefing with our media agency, to building and developing creative assets and copy, with a particular focus on paid social campaigns on Meta Ads and Google Ads,
• optimise and test campaigns, using platform data and Google Analytics 4 (GA4) to track KPIs, interpret performance, and provide actionable, data-driven recommendations to maximise impact,
• work closely with stakeholders across the charity to ensure campaigns are optimised, and all content reaches the appropriate audience.

Could this be you?

To be successful in this role, you’ll need some experience of working with paid digital advertising campaigns, specifically Meta Ads and Google Ads, underpinned by a strong understanding of pay-per-click advertising and paid social. You’ll also have strong analytics skills, with the ability to interpret data and make decisions accordingly. You’ll need effective time management and prioritisation skills, as this role often juggles multiple, competing priorities. Creative copywriting skills are essential, as well as a passion for Dogs Trust and the work we do.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

DUTIES AND KEY RESPONSIBILITIES

Strategic communications 

• Lead the development, implementation, and management of MAP’s strategic communications and support public engagement initiatives. 

• Oversee the organisation’s language and messaging frameworks, including the maintenance of the language guide and key messaging documents to ensure clarity, consistency, and alignment with MAP’s mission and communications objectives. 

• Develop, implement and manage integrated, cross channel communications plans and strategies.

• Bring a prospector’s mindset, spotting openings, anticipating debate moments and positioning MAP ahead of the curve rather than reacting to events. 

• Support the organisation in contributing to crisis communications planning and responding to mitigate reputational risks. 

Media management  

• Lead on the development and delivery of high-impact content to raise MAP’s profile and influence, and to drive public and supporter engagement. 

• Actively seek out and develop opportunities for MAP to shape public, political and sector debates, including through opinion pieces, broadcast opportunities, podcasts, industry and specialist media, conferences and high-level events. 

• Manage MAP’s Senior Media and Communications Officer, fostering professional growth, confidence and judgement. Conduct regular one to ones, appraisals, and support their work.

• Manage the production, review and sign off of all media materials including press releases, op-eds, letters to the editor, media updates, and other external communications content where necessary. Ensure efficient delegation where required. 

• Lead media engagement, including briefing spokespeople and coordinating MAP’s responses to media inquiries, ensuring delegation where required.

• Provide high-quality briefing, messaging development, and media preparation for senior staff engaging externally. 

• Maintain and build strong, trusted relationships with journalists and editors across UK and international media. 

• Alert MAP’s staff to imminent news and current affairs stories, and recommend communications actions or restraint as appropriate. 

Advocacy and campaigns communications 

• Develop strategic communications plans for MAP’s advocacy and campaigning initiatives (such as, party conferences, parliamentary and UN engagement), identifying media opportunities, and ensuring key messaging is aligned with advocacy objectives and reaches targeted audiences. 

• Work closely with MAP’s Advocacy and Campaigns Team to amplify campaign impact through coordinated media and supporter-facing communications. 

• Strengthen MAP’s role in advocacy coalitions by leading collaborative media and communications outputs with partners. 

• Help ensure that communities MAP supports have a voice in campaigns, that their perspectives shape messaging and that communications do not expose staff, partners or communities to undue risk. 

• Advise on the strategic communication opportunities to profile and disseminate policy and research outputs. 

General responsibilities  

• Support the mission, ethos and values of MAP. 

• Support advocacy and research functions as required. 

• Manage external suppliers providing design, printing and other support as required. 

• Represent MAP at external meetings including with media, partners and supporters, and deliver talks when required. 

• Carry out fact-checking, proof-reading/copy editing and other administrative tasks as needed. 

• Carry out other associated duties as may arise in line with the broad remit of the position. 

• Support and promote diversity and equality of opportunity in the workplace. 

• Work collaboratively with others in all aspects of our work. 

PERSON SPECIFICATION 

Experience and knowledge 

• Substantial, relevant and recent experience of communications at a national and/or international level within humanitarian, healthcare or human rights organisations. 

• Strong track record of developing and implementing communications strategies to achieve advocacy and fundraising objectives. 

• Experience in overseeing organisational language and messaging frameworks in politically sensitive contexts. 

• Strong experience in media relations, including briefing spokespeople, drafting press releases, reactive and proactive media handling, and securing media coverage. 

• Understanding of digital communications and campaign tools (e.g., petitions, email campaigns) and audience engagement strategies. 

• Experience working with fundraising/marketing teams, consultants and agencies. 

• Strong understanding of political risk, reputational management and crisis communications. 

• Knowledge and understanding of the political context and of development and humanitarian issues in Palestine and Lebanon and the wider Middle East is desirable. 

Skills and abilities  

• Strong communicator (written and oral) and persuasive storyteller. 

• In depth understanding of how media can be a tool for influence and to achieve change. 

• Confident interpersonal, influencing and relationship management skills, and an ability to pitch stories persuasively to media and other targets. 

• Creativity and a willingness to innovate.

• Fluent written and spoken English. 

• Ability to prioritise and ability to deal with competing demands in a fast-paced working environment.

• Ability to work collaboratively and independently, with sound judgement and discretion. 

• Keen attention to detail, copy/proof editing and quality control on all outputs. 

• Working knowledge of Arabic is an advantage. 

Personal attributes and other requirements  

• Commitment to human rights, international justice, and promoting Palestinian participation in communications and campaigns.

• Able to travel extensively within London and the UK and willingness to travel to Lebanon and the occupied Palestinian territory occasionally as required.

• Able to work occasionally on evenings and weekends, with time off in lieu. 

• Commitment to advancing anti-racism, anti-discrimination and equal opportunities. 

Senior Marketing & External Affairs Manager at Affinity Trust

Location: Hybrid – at least 2 days per week in our Thame office
Hours: 37.5 per week
Salary: £52,500 per annum

If you’re a strategic and forward-thinking marketing and external communications leader ready to shape how an organisation is seen, heard, understood and influences – this is your opportunity. Join a values-led organisation transforming lives across health and social care.

As our Senior Marketing & External Affairs Manager, you’ll lead our brand, external affairs, digital communications, and all stakeholder and community engagement. You’ll propose the strategy and deliver impactful campaigns, strengthen our voice across multiple channels, and champion growth – positioning us as a trusted, influential voice among policymakers, partners, and communities.

What you’ll do:

• Shape and deliver our marketing, external communications, and digital engagement strategies, creating strong brand differentiation and delivering plans that align with the organisation’s strategic objectives.
• Drive our public affairs and stakeholder engagement strategy, seeking to create a strong sector voice, and influence policies, decision making and commercial outcomes.
• Oversee our digital presence, including the website and social media, ensuring data-driven performance and audience insight.
• Lead proactive PR, media relations, and digital PR to boost awareness and thought leadership.
• Develop impactful campaigns, films, and stories that showcase our work and impact.
• Lead and mentor a small digital and communications team.
• Manage budgets, agencies, and external partnerships effectively.

What you’ll bring:

• Proven senior experience in marketing, communications, or external affairs.
• Strategic mindset with a focus on achieving organisational growth objectives.
• Strong stakeholder engagement and influencing skills.
• Demonstrable experience in digital marketing, analytics, and content performance.
• Confident leadership style with a collaborative, outcomes-focused approach.
• (Bonus) Experience in health, social care, or not-for-profit sectors.

Why join us:

• £52,500 salary + excellent benefits.
• Hybrid working (min. 2 days/week in Thame).
• 31 days’ annual leave (including bank holidays), rising with service.
• Health cash plan, pension, life assurance, Employee Assistance Programme.
• Blue Light Card, Cycle2Work, and option to buy additional leave.

We celebrate diversity and inclusion. We welcome applicants from all backgrounds and guarantee an interview for those with a disability who meet the minimum criteria.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

�� For full details, please see the attached job description.

Join our friendly organisation and help us grow awareness of our charity, promote sales and increase audience engagement. We’re looking to recruit a Marketing & Communications Officer (maternity cover) to create engaging, high-quality, visual, and written marketing materials.

What is The Guildford Institute?

We are an educational and community charity offering a varied programme of activities, room hire facilities, a vegetarian café , and a historic library and archive, all based in our Grade II listed premises in central Guildford.

What Can We Offer You?

Some of the key benefits of working with us include:

· A small, friendly, supportive team environment

· A varied job role with lots of opportunities for creativity and personal input

· Training & professional development opportunities

· Flexibility with how the 30 hours of the role are divided across the week  

· Engagement with a wide range of community members

· A generous annual leave allowance

· A central Guildford location

About the Role

The Marketing & Communications Officer will be passionate about the Institute’s aims of providing cultural and social opportunities for the local community.

The points below identify some of the post-holder’s core areas of responsibility:

· Contribute to the development and delivery of an integrated brand, marketing & campaigns strategy, ensuring consistent and innovative marketing across all channels

· Lead digital marketing activity, including social media management, website updates, SEO best practice, blog posts and paid advertising

· Support brochure production, including proofreading, layout input, and coordinating distribution

· Manage internal and external communications, including press liaison, advertising schedules, press releases, and internal displays

· Design a variety of marketing materials for external and internal use

· Maintain stakeholder engagement, supporting membership queries, managing donor communications, and updating mailing lists

· Build partnerships and support promotional outreach to raise awareness of the Institute's offer

What We Seek in You

· A passion for and commitment to the aims and the work of the Institute

· An enthusiasm to build on and promote the Institute’s programme of activities

· Previous marketing and communications experience

· Excellent written skills

· Strong organisational skills and ability to meet deadlines

· Excellent attention to detail

· Strong interpersonal and customer service skills

· A flexible, adaptable approach is essential

Full Person Specification details can be found within the Job Description.

The Guildford Institute welcomes applications from individuals from all sectors and backgrounds.

Key Information & Application Method

This maternity cover role is expected to last approximately 13 months. The position is for 30 hours across the week, primarily from our building in central Guildford.

Salary: £22,500 plus benefits (pro rata salary for 30 hours) (£28,125 FTE)

Join us as Marketing & Communications Manager and lead the storytelling, campaigns and channels that raise our profile and drive vital supporter engagement. You’ll develop and deliver integrated marketing and communications plans that boost awareness, improve access to our care services, recruit and retain supporters, and amplify fundraising activity across digital, print and community touchpoints.

This is a hands‑on, strategic role where your creativity and data‑led approach will directly increase income and deepen community connections. As the lead communicator for a small Hospice, you’ll have scope to shape our brand, test new ideas, and see the measurable impact of your work on the people and families we support.

This role is perfect for you if:

• You love turning impact into clear, compelling stories that motivate action.
• You enjoy planning and delivering multi‑channel campaigns from brief to delivery.
• You’re comfortable with both creative production and performance analysis.
• You like working closely with fundraising, programmes and senior staff in a small team.
• You want to see your work directly support local people and services.

What you’ll be doing:

• Developing and owning an integrated marketing & communications plan to support organisational goals across fundraising and Hospice services.
• Planning and delivering multi‑channel campaigns (digital, email, PR, print, events) that drive awareness, acquisition and retention.
• Creating and commissioning written, visual and video content that communicates impact and donor journeys.
• Managing website content, social channels, email marketing and paid digital activity; monitoring performance and optimising campaigns.
• Collaborating with Fundraising to design supporter communications, stewardship materials and campaign briefs.
• Managing external suppliers, volunteers and budgets; ensuring brand consistency and compliance.

What we’re looking for:

• 3+ years’ experience in marketing/communications, ideally with charity or fundraising experience.
• Strong copywriting, content production and campaign management skills.
• Practical experience with CMS, email platforms, social media and analytics tools.
• Creative, organised and data‑focused with the ability to prioritise and deliver to deadlines.
• Excellent interpersonal skills and a collaborative approach.

Why join us?

• Play a central role in shaping our public profile and increasing vital income for, and awareness of, local Hospice care.
• A visible, strategic position with freedom to innovate and test new approaches.
• Opportunities for professional development and varied hands‑on experience.
• Flexible working and meaningful, direct impact on patients and families.

Location: Hexham, hybrid working will be considered.

Hours: Full-time, with some weekend and out of hours working

Reports to: Head of Income Generation

Closing date: 9 March

Interviews: w/c 16 March

Digital Communications & Engagement Manager

Are you driven by social justice and motivated by creating real, lasting change? Are you experienced in digital communications, able to create engaging content and mobilise campaigns? If so, we have a job for you. 
 

We are looking for a Digital Communications and Engagement Manager to drive forward the Disabled Children's Partnership's digital presence, supporter mobilisation, and stakeholder engagement. Reporting to the Campaign Director, this role is crucial in ensuring the Partnership’s campaigns are visible, engaging, and impactful. 

Delivery of our campaign objectives depends on the contributions of our members and supporters. This role will be the central point of coordination of a complex programme of activity from multiple member organisations and teams. You will deliver excellent digital communications to members, provide support for all DCP meetings, and maintain accurate plans and calendars to track activity and report on progress.

This role is a fixed‑term position (30 hours per week, worked over 4 days) until June 2027. We’re open to discussing how these hours can best work for you. Some on‑call and out‑of‑hours working may be required.

At Mencap, we offer flexible and hybrid working. The role involves at least fortnightly in‑person meetings at the Contact office in London N1, with opportunities to also work from Mencap’s Head Office in London E1.

The Disabled Children’s Partnership (DCP) is a major coalition of 130+ organisations united by a common vision: improved health, education and social care for disabled children, young people, and their families. Together we campaign to secure the policy change, public awareness, and political attention that disabled children deserve.

Our current focus is our high-profile Fight for Ordinary campaign. Together we are calling for reform of the SEND system, so that children with special educational needs or who are disabled can enjoy the ordinary things that other children take for granted, like having a nursery, school or college place, being safe in school, making friends, and taking part in activities in and beyond school.

What you'll do

• Design, implement, and manage an “always-on” social media plan to grow and engage DCP’s online audience, through our own channels and those of members
• Lead the development and delivery of digital mobilisation strategies and create compelling digital content (posts, graphics, short videos) aligned to campaign goals and organisational priorities.
• Plan and deliver supporter journeys, email campaigns, calls-to-action designed to build momentum and influence decision-makers, and manage the campaigner database
• Maintain strong relationships with member organisations, delivering regular communication, including newsletters, updates and briefings. 
• Plan and support the organisation of DCP meetings, including the CEOs group, steering group, policy, comms, campaigns, and public affairs sub-groups, and all-member meetings. 

What you'll bring:

• Demonstrable experience in digital communications and social media management in a campaigning context.
• Experience of online campaign mobilisation.
• Ability to create engaging, accessible digital content across multiple channels.
• Experience using email marketing tools, CRM systems, and supporter databases.
• Strong organisational and coordination skills, with experience supporting meetings or projects.
• Clear understanding of data protection regulations and safe data handling.
• Excellent written and verbal communication skills.
• Ability to work flexibly, manage multiple priorities, and meet deadlines.
• Commitment to the values of inclusion, accessibility, and championing the rights of disabled children and their families.

If you are passionate about creating meaningful, lasting change for disabled children, young people and their families, we want to hear from you! Apply now with an updated CV. Applications close on Sunday 15th March. Interviews will be held week commencing 23rd of March.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Are you a creative, social and digitally‑minded communicator with a passion for charity and animal welfare?

We have an exciting opportunity for a Digital Marketing Officer to join our Income Generation & Communications team at Birmingham Dogs Home. This role plays a key part in helping us raise awareness, engage supporters and promote the vital work we do every day for dogs in need.

Birmingham Dogs Home has an established and growing online presence, and this role has been created to help us do more, engaging more people, telling more stories and increasing support for our fundraising, rehoming and welfare work.

About the role

Clear, engaging and compassionate communication is at the heart of what we do. As Digital Marketing Assistant, you’ll support the planning, creation and delivery of digital content across our social media channels, website and email communications, helping explain what we do, why it matters and how people can get involved.

Working closely with the Events & Community Fundraising Manager, you’ll help promote fundraising campaigns, events and appeals, support PR opportunities and ensure our communications reflect the real impact of our work.

This is a fast‑paced role within a busy animal welfare charity, where priorities can change quickly. It’s ideal for someone who enjoys variety, likes a challenge and wants to develop their digital marketing skills while working alongside a talented and supportive team.

What you’ll be doing

• Creating, scheduling and publishing engaging content across Facebook, Instagram, TikTok, LinkedIn and YouTube, including content for The Vet Clinic
• Supporting the creation of short‑form video content, particularly for TikTok and Reels
• Promoting fundraising activities, campaigns, appeals and events across digital channels
• Supporting the delivery of monthly supporter e‑newsletters and website updates
• Assisting with PR opportunities, case studies and positive news stories
• Monitoring performance and using insight to help improve engagement and future digital activity
• Working collaboratively with teams across the charity to gather content and share stories

The Social Media & Marketing Officer leads Emerging Futures’ social media presence and external-facing marketing activities, bringing our stories, values and mission to life across LinkedIn, Facebook, Instagram and YouTube.

Working closely with the Communications team, our regional services, and the company’s Recovery Voice Network, you will create compelling, sensitive, and engaging digital content that reflects the lived experiences of people in recovery and the strengths of our services.

This role is hands-on and creative: capturing video content in services nationwide, producing high-quality Reels and short-form video, coordinating external freelancers, planning content calendars, and ensuring our online communities feel respected, supported and inspired.

We are open to making the role work for the right candidate, so while Monday-Friday, 9am-5pm is fine by us, we are also open to flexible working patterns and compressed hours to accommodate those with additional needs. We encourage anyone with great experience to apply.

Team:  Brand & Marketing 

Location: Homebased with occasional travel

Work pattern: 32 hours per week, Monday to Friday 

Salary: Up to £32,060.01 per annum (Pro rata of £35,065.63) 

Contract: Fixed term contract until 31st December 2026 

We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our National Email Marketing Officer: 

• The National Email Marketing Officer at Cats Protection will work within an enthusiastic and friendly team to deliver the charity’s email programme. The role includes full responsibility for managing the Cats Protection email platform (currently DotDigital), overseeing campaigns from planning and creation through to delivery and evaluation. 

• As a key member of the team, the Officer will help maximise engagement with new and existing supporters and contribute to sustainable income growth by producing informative and compelling email communications aligned with Cats Protection’s strategic objectives. 

About the Brand & Marketing team:

• Cats Protection’s Brand and Marketing team, based in the Marketing and Income Generation Directorate, looks after email marketing, Brand, Design, Editorial, Campaigns, Digital Marketing, Celebrity & Influencer relationships and Digital Fundraising.

• Small but busy, the Email Marketing team produces insightful email marketing campaigns for the charity. We work hard at building an engaged community of cat lovers online so that we can promote better feline welfare, raise funds and create a better world for cats. You’ll be creating, approving and advising on email content and will also get involved in national campaigns, vital infrastructure workstreams and more, all while working closely with teams from across the organisation. 

What we are looking for in our National Email Marketing Officer:

• Proven experience of digital marketing, ideally working with external agencies within the third sector 

• Specialist knowledge of email marketing, including automation 

• Proven track record of achieving digital marketing growth against agreed targets 

• An understanding of the principles of Data Protection 

• Broad-based fundraising experience 

• Experience of implementing supporter segmentation processes for email marketing purposes 

• Experience of working with the DotDigital email platform 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service. 

• Salary Finance, which empowers you to take control of your financial wellbeing. 

• and much more, which you can learn about  

Interested? Here’s how to apply: 

Application closing date: Sunday 8th March 2026 

Virtual interview date:  Wednesday 18th March

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Company Description

Marie Curie is the UK’s leading end of life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

Job Description

Our Marie Curie’s Internal Communications and Engagement team is responsible for keeping more than 4,000 colleagues across the UK informed, connected and aligned with our mission. The team plays a vital role in shaping employee experience - ensuring people understand organisational priorities, feel engaged in change, and see how their work contributes to long-lasting change.

As Internal Communications and Engagement Coordinator, you’ll help bring the organisation’s internal story to life. From drafting engaging content and maintaining intranet pages to supporting campaigns and staff events, you’ll ensure colleagues receive clear, timely and meaningful communication. Your work will help strengthen engagement, reinforce our values, and create a positive and connected employee experience across Marie Curie.

This is a temporary role that offers hands-on experience in a fast-paced environment - ideal for someone looking to build or develop a career in communications within a purpose-driven organisation.

Your Impact: 

• Provide administrative and logistical support to the Internal Communications team, including project management, meeting coordination and following up on actions.
• Track communication metrics and maintain accurate reporting records.
• Draft, edit and publish engaging content for internal channels, including newsletters, intranet, email and digital screens.
• Ensure content is accurate, accessible, aligned to tone of voice and delivered to deadline.
• Maintain and update intranet pages and support management of the communications calendar.
• Support the delivery of internal campaigns and initiatives that reinforce organisational priorities and values.
• Assist with planning and delivering staff briefings, Q&A sessions and engagement events.
• Gather and interpret colleague feedback to improve communication effectiveness.
• Suggest creative ideas to enhance engagement and internal storytelling.

Key Criteria:

• Excellent written and verbal communication skills, with strong attention to detail.
• Understanding of what makes communication clear, engaging and accessible.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong organisational skills and ability to work both independently and collaboratively.
• Ability to adapt quickly to shifting priorities, maintaining a flexible and solutions-focused approach.
• Proactive, positive attitude with a genuine interest in internal communications and employee engagement.
• Previous experience creating content for newsletters or digital channels will be an advantage.

Please see the full job description .

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: March 12th, 2026. We encourage early applications as we may close the job advert sooner once we receive a sufficient number of applications.

Salary: £23,133 - 24,350 per annum

Contract: Fixed-term (6 months), full-time (35h per week)

Based: Hybrid role – you will work from home with one day per week in our Embassy Gardens office in London. Occasional travel for a team day may be required once every 2-3 months.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone - staff and volunteers alike - supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us.

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you - your experience, perspective and voice.

ABOUT THE ROLE
We are looking for a creative and dynamic person with a proven track record in creating, delivering and managing digital content across social media platforms to develop, implement and manage strategies to grow our online presence and raise our profile.

You’ll have demonstrable experience across a wide range of social media platforms with the ability to craft engaging content to build a rapport with your audience while continuing to uphold our brand and professional values. You will be managing multiple accounts held by the charity.

You will have experience of using third party management tools to create, plan and schedule content, analysing reach and engagement, and using analytical tools to help make informed decisions about our digital marketing strategies. You will regularly report back to the management team feeding into our wider strategy discussions, making recommendations on future campaigns. 

You will be part of a wider communications team, working alongside the PR & Communications Manager, reporting to one of the trustees, fostering an organisation-wide approach working with all colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
As a small charity, flexibility is key to meet the needs of our shifting priorities and in between delivering and managing social media content – your primary focus –  you will additionally support wider marketing activities with creation of digital content to support charity advertising, support the development of our online (web) content and more general activities across the communications team. While there will be some level of existing experience, training will be provided for anything bespoke.

As part of the role, you will help our UK-based volunteers to develop local social media activities and support them as required. This may involve making recommendations in their approach, supporting content creation and upskilling them to gain confidence in using social media.

The role is remote and the successful applicant can work from a location of their choice, making optimum use of video conferencing and online collaboration tools to connect with the wider communications team.

Some UK travel within the role is expected with the charity reimbursing reasonable UK travel costs where agreed up front and on behalf of the charity. 

KEY RESPONSIBILITIES

• Own and lead social media execution, from planning through to delivery across multiple accounts and multiple platforms
• Develop content and strategy for new (to IA) and new-to-market platforms
• Develop and deliver relevant content that drives awareness, engagement and conversation in line with IA’s aims and objectives
• Work closely with communications peers, wider staff and volunteers to deliver meaningful campaigns which aligns to IA’s purpose and support model
• Upholding brand and culture in everything you do
• Co-develop policies relating to your area of responsibility to ensure the management of online risks, suitability to content, data protection and safeguarding
• Develop partnerships with key individuals, ensuring strong social amplification and storytelling
• Oversee social content calendars, asset production and approvals aligned to wider communications strategies
• Review and manage marketing assets, ensuring brand consistency and compliant content
• Adapt quickly to shifting priorities and confidently jump into new projects in a fast-moving 
• environment
• Support with the development/management of wider digital content (web, digital advertising) 
• prioritising the needs of the charity
• Monitoring all socials, reacting to/moderating follower engagement and questions as part of our wider support model
• Supporting volunteers with local branch social media engagement, advising on use, upholding IA’s wider values and policies and monitoring content/engagement suggesting changes where relevant
• Management reporting on social media interactions, successes, areas for development, improvements and making recommendations to the Management team/Board

PERSON SPECIFICATION

ESSENTIAL

• Experience in developing and implementing social media strategies and content in a similar role for at least 12 months 
• A thorough working knowledge of a wide range of social media platforms
• Third-party applications to manage social media content across a range of platforms in addition to regular reporting and provision of management information to help the team make informed decisions to support the wider charity’s wider digital marketing strategy. 
• Development of engaging and creative digital content
• Experience in social media moderation
• Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
• Digital marketing experience
• Team player 
• Familiarity with UK data protection regulation 

DESIRABLE

• Working knowledge of the Wordpress platform
• Advertising opportunities across social media to expand reach including cost models and budgetary management
• Basic understanding of AI and the benefits of using it within the not-for-profit sector
• Experience of working on sensitive content for people who have experienced acute and chronic illness, been through life changing surgery or those who may be feeling vulnerable or exposed at a difficult time
• Experience across the not-for-profit sector
• Experience of A/B testing

SKILLS & QUALITIES

• Excellent communication and interpersonal skills
• Flexible, adaptable in approach, creative thinker
• Commitment to equity, diversity and inclusion

APPLICATION PROCESS

To apply, please submit:

1. Your CV (up to 3 pages) 
2. A covering letter outlining your suitability to the role (max 500 words)

Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.

Second round interviews are expected to be via video conference. Successful candidates will, at least one week in advance of the second round, be given a short brief and asked to provide sample content (or a clear idea of their marketing strategy) and share their ideas at least 48hrs before the interview. Candidates should be prepared to present their social media ideas at interview and answer any questions from the interview panel. 

Additionally second stage applicants will be asked to provide examples of their own previously created content, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1 hour for this stage.

Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.

While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.

Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process

We’re looking for a Senior Digital Marketing Manager to lead BITC’s digital strategy across web, social, email, paid and content — driving brand awareness, engagement and measurable growth.

This is a senior role with real influence. You’ll:

✔️ Lead multi-channel campaigns aligned to organisational priorities
✔️ Optimise user journeys and conversion across our website
✔️ Use data and analytics to drive performance and demonstrate ROI
✔️ Shape our social, video and automation strategy
✔️ Manage and develop a growing digital team

You’ll bring:

• 5+ years’ experience in digital marketing
• A proven track record delivering high-performing campaigns
• Strong analytical and performance marketing skills
• Experience leading people and working cross-functionally

If you want to use digital to support responsible, inclusive and sustainable business across the UK — we’d love to hear from you.

Closes 10 March

Interviews: 16–17 March 2026