Environment jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help to change the lives of people in Devon and Somerset through financial literacy, wellbeing and employability courses. No experience necessary, we are looking for excellent communicators who can inspire others and deliver group sessions.
Job Purpose:
To deliver engaging and accessible financial education to individuals and groups across Devon and Somerset,w supporting people to build confidence, improve money management skills, and increase financial resilience. The role involves developing and delivering workshops, building partnerships to expand reach and supporting individuals to apply learning in their everyday lives.
Key Responsibilities Delivery of Education & Training
- Deliver interactive financial wellbeing workshops (both in-person and online)
- Cover topics such as budgeting, energy efficiency, financial literacy, and resilience
- Adapt delivery to meet the needs of diverse audiences, including those with complex needs
- Create a safe, inclusive, and engaging learning environment
- Engagement & Partnership Development
- Engage with community groups, schools, colleges, and businesses to promote workshops
- Build and maintain strong relationships with partners and stakeholders
- Proactively generate opportunities and bookings for training session
Supporting Participants
- Encourage participants to develop practical money management skills
- Support individuals to build confidence and make informed financial decisions
- Provide light-touch follow-up support to assess progress and impact
Monitoring & Evaluation
- Collect feedback and evaluate the impact of sessions
- Maintain accurate records of delivery and outcomes
- Contribute to reporting requirements and continuous improvement Content Development
- Keep workshop materials up to date, relevant, and accessible
- Adapt content to reflect changes in policy, cost of living, and client needs
Team & Organisational Contribution
- Work collaboratively as part of the Navigate and Wis£rmoney team
- Contribute to service development and innovation
- Uphold organisational values, policies, and safeguarding practices
Person Specification Essential Criteria Skills & Abilities
- Strong communication and presentation skills
- Ability to engage diverse groups in an interactive and meaningful way
- Ability to work independently and as part of a team
- Confidence in building partnerships and generating opportunities
- Competent IT skills, including use of online delivery platforms
Experience & Knowledge
- Passion for financial wellbeing and supporting individuals facing hardship
- Understanding of the challenges faced by vulnerable individuals and communities
Other Requirements
- Ability and willingness to travel across Devon and Somerset (with a focus on Mid Devon, North Devon and Torridge for face-to-face delivery)
Desirable Criteria
- Experience delivering training, workshops, or group sessions
- A recognised teaching or training qualification (or willingness to work towards one)
- Understanding of mental health, financial wellbeing, employability, money management, or debt advice
Personal Attributes
- Enthusiastic, approachable, and engaging
- Empathetic and non-judgemental
- Adaptable and responsive to different audiences
- Motivated to make a positive impact
- Committed to equality, diversity, and inclusion
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion UK is looking for an enthusiastic and committed Media & Communications Officer to help raise the profile of our life-changing work. This is a varied role, building awareness in the UK of the challenges faced by people with disabilities and other vulnerable groups caught up in conflicts and disasters worldwide.
Securing quality media coverage and strengthening our brand recognition are central to our fundraising and communications strategy. Our communications focus on our core activities – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion.
If you are motivated to find new stories and create engaging content, bring a proactive, hands-on approach and enjoy juggling multiple priorities in a small team, we'd love you to join us. You'll work in an international environment, learn new skills, and play a real part in supporting people affected by crisis around the world.
Background Information and Purpose of Post
Humanity & Inclusion is aiming for a step-change in our private fundraising and visibility in the UK. Securing quality media coverage and strengthening brand recognition are central to this. Our communications focus on HI’s core brand pillars – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion. Alongside working with journalists, we are building our media presence through partnerships and developing our in-house content production.
The main purpose of the post is to:
· Focus on the delivery of HI UK's media and communications strategy, supporting fundraising and brand awareness objectives.
· Secure high-quality coverage in target media through proactive story development, pitching and spokesperson support.
· Produce engaging digital and print content for UK audiences.
· Work collaboratively to support communications campaigns, partnerships and fundraising appeals.
· Monitor, analyse and report on media and communications impact.
Main Duties and Responsibilities
Media relations
· Work alongside the Media and Communications Manager to develop and deliver a targeted media and communications strategy that supports fundraising and brand awareness goals.
· Build and maintain relationships with UK and international journalists and producers.
· Proactively identify and pitch story and interview opportunities to secure coverage.
· Draft and distribute press releases, statements and reactive lines, including during breaking news and emergencies.
· Prepare and brief spokespeople for media opportunities and coordinate interviews.
· Facilitate media visits to overseas programmes in coordination with HI Federation and country offices and accompany journalists on visits where required.
· Contribute to applications and pitches for media fundraising appeals and partnerships.
· Work closely with communications colleagues across the HI Federation to amplify key messages and publications and adapt international content for UK media and audiences.
Content production
· Ensure that HI UK's website is well maintained and that static webpages are up to date.
· Regularly create and publish engaging news and stories on the website and social media channels.
· Develop in-house digital content (including blogs, photo stories, infographics and video) for UK audiences
· Lead on the design, layout and copy of HI UK's printed materials, using Adobe InDesign to produce professional, branded assets such as the annual report, banners and leaflets.
· Ensure that all communications reflect HI’s values and standards on consent, safeguarding, and ethical, inclusive storytelling.
Communications
· Actively contribute to HI UK's communications planning and editorial calendar.
· Work collaboratively across HI UK to increase consistency and quality of communications on HI's brand, activities and key campaigns.
· Coordinate with the private fundraising team to maximise HI UK’s brand impact and ensure that communications content strengthens supporter engagement.
· Develop media and communications activities to complement fundraising campaigns, particularly emergency appeals.
· Ensure consistent recognition of HI UK’s key funders and partners across communication channels and branded materials.
· Contribute to the roll-out of HI's global communications campaigns in the UK
· Support HI UK’s participation in public-facing campaigns with external coalitions and partners.
Other responsibilities
· Monitor and report on media coverage, comms campaigns and social media performance.
· Maintain a positive and collaborative working relationship with all colleagues and partners.
· Manage relationships with relevant suppliers and consultants.
· Represent the organisation at relevant external events and meetings.
· Keep up to date with, and adhere to, relevant legislation, regulatory procedures, innovation and best practice in the sector.
· Any other activities commensurate with the level of the post, as may be required.
Person Specification
We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.
Equal Opportunities Policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.
Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.



If you have a passion for farming as well as helping young people overcome adversity and thrive, we would love to hear from you.
Looking for a role where farming meets purpose? At Jamie’s Farm Bath, we’re looking for a passionate farming specialist to help young people take part in real, meaningful farming work as part of our therapeutic residential programme. Based at Hill House Farm, this role provides the crucial link between the farm and our visiting young people, planning and delivering farm-based jobs that build confidence, connection and a sense of purpose.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
Known internally as ‘Farm Coordinator’
As part of our close-knit, values-driven team, you’ll work alongside young people during feeding rounds, farming tasks, mealtimes and evening activities, while helping to maintain the high standards of animal welfare we expect across our farms. The role also includes on-call responsibilities for animal emergencies and some weekend duties linked to house lets and site security.
More than just a job, this is a chance to combine your farming skills with a role that has real social impact. We’re looking for someone with a strong work ethic, a passion for farming and the ability to build positive relationships with young people. In return, the role offers a competitive salary and up to £20,000 worth of additional benefits, including opportunity for subsidised on-site accommodation, meals during visits and generous pension contributions.
Please see the full job description, desired experience and employee benefits by exploring the recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every great healthcare service starts with a clean, safe, and welcoming environment. We're looking for a dependable and hardworking Evening Cleaner to join our West London team, helping us maintain the highest standards of cleanliness across our clinical and office spaces.
Hours: 15 hours per week
Shift Pattern: Monday to Friday, 5:00pm – 8:00pm
Why Join MSI Reproductive Choices UK?
As part of our team, you'll play an important role in supporting the delivery of high-quality healthcare by ensuring our centre is clean, hygienic, and ready for the next day. In return, you'll receive a range of fantastic benefits, including:
Supportive, family-friendly benefits to help balance life and work
Generous pension with up to 5% employer contribution through Aviva
Extra day off for your birthday plus long-service recognition rewards
️ Access to thousands of discounts via Blue Light Card
➕ Even more great benefits to discover when you join us
What You'll Be Doing
Working independently during the evening, you will play an important role in maintaining exceptional cleaning standards across our centre. Your responsibilities will include cleaning and sanitising clinical rooms, offices and communal areas, following strict infection prevention and control procedures, and ensuring all areas remain clean, tidy and well presented. You'll use cleaning equipment and materials safely, report any maintenance or health and safety concerns, and help create a welcoming, safe and professional environment for both colleagues and clients. Training for the role will be during the day to ensure you are fully supported when joining as a Cleaner.
About You
We're looking for someone who:
- Takes pride in delivering high standards of cleanliness
- Is reliable, organised and able to work independently
- Has excellent attention to detail
- Understands the importance of confidentiality within a healthcare environment
- Previous cleaning experience is desirable, although full training will be provided
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
About Us
We are an environmental charity with science at our heart. We help people to take action to protect the nature around them; by connecting them with it and giving them the tools they need to do so. We passionately believe in citizen science and are leaders in it. Our current focus areas include helping to create nature-friendly urban spaces, growing the impact of internationally known citizen science programmes such as Freshwater Watch, developing early career scientists and sharing learning internationally, and working with partners to advance the science, tools and thinking behind citizen science.
What we are looking for
Earthwatch Europe is recruiting a Director of Science and Impact. We are looking for someone with a deep understanding of the pressures facing our natural world and how citizen science and community action can help address these challenges, using high quality data, knowledge and practical demonstration to influence governments and corporations.
You will have a background in citizen science and an in depth understanding of current and future environmental policy trends and priorities. You will be an experienced leader with excellent interpersonal skills and a track record of successful relationship and partnership development at all levels. You will have strong project and budget management experience, and you will be an exceptional strategic thinker with the ability to create and deliver effective strategies and action plans
Please see the full job description attached.
Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications.
Earthwatch is committed to making any adjustments we can for short-listed candidates, to facilitate participation in our interview process. Only shortlisted candidates will be contacted.
The successful candidate will be required to undergo a DBS check and other due diligence checks, given the nature of this position within the charity.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Events Executive
Location: The Twickenham Stoop, London (hybrid working: four days office-based, one day remote)
Contract: Permanent
Working Pattern: Full-time, with flexibility to work weekends and occasional evenings to support matchday and event commitments.
About Harlequins Foundation
Harlequins Foundation uses the power of sport to inspire positive change in communities. Through a range of innovative programmes, the Foundation supports individuals of all ages and backgrounds to improve their physical and mental wellbeing, develop new skills and create lasting opportunities. Working alongside schools, community groups, partners and supporters, the Foundation is committed to making a meaningful difference both on and off the pitch.
As the Foundation continues to grow its reach and impact, this is an exciting opportunity to join a passionate team dedicated to delivering memorable experiences that engage supporters and generate vital income to support community programmes.
About the Role
The Fundraising Events Executive will play a key role in supporting the planning, coordination and delivery of the Harlequins Foundation's events programme. Working closely with the Head of Programmes, Partnerships and Events and the Partnerships Manager, you will help deliver engaging, high-quality events that raise awareness, strengthen stakeholder relationships and generate fundraising opportunities.
Acting as a first point of contact for supporters and fundraisers, you will provide excellent stewardship and administrative support while helping to ensure events are delivered professionally, safely and efficiently. This is a varied, hands-on role that combines event planning, supporter engagement, logistics coordination and on-the-day delivery.
This opportunity would suit a highly organised, proactive and people-focused individual who enjoys working in a fast-paced environment and is passionate about creating exceptional experiences for supporters, participants, partners and the wider community.
Key Responsibilities
- Support the planning and delivery of a range of fundraising and engagement events.
- Coordinate event logistics including venues, suppliers, equipment and communications.
- Support the smooth and professional delivery of events and fundraising activities.
- Act as a key point of contact for participants, supporters and fundraisers.
- Deliver outstanding supporter care and stewardship from registration through to post-event follow-up.
- Coordinate Foundation activity at key fixtures and fundraising events, including auctions and supporter engagement activities.
- Maintain accurate supporter and event records within CRM systems.
- Work with colleagues to promote events and maximise participation.
- Research and identify new fundraising event opportunities.
- Gather feedback and event insights to continually improve supporter experience and event delivery.
- Support volunteers, ambassadors and stakeholders involved in Foundation events.
Key Requirements
- Experience supporting or delivering events, ideally within the charity, sports or community sectors.
- Strong customer, supporter or stakeholder engagement experience.
- Experience coordinating volunteers and working with a range of stakeholders.
- Excellent organisational skills and strong attention to detail.
- Strong communication and interpersonal skills.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Experience using CRM systems, such as Salesforce, would be advantageous.
- A proactive, flexible and positive approach with a willingness to get involved in all aspects of event delivery.
- A collaborative team player who enjoys building relationships and creating positive experiences for others.
Our Commitment to Inclusion
At Harlequins Foundation, we believe that diverse perspectives strengthen our organisation and help us better serve our communities. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive recruitment process, including making reasonable adjustments where required.
We recognise that great candidates do not always meet every requirement listed. If you are excited by this opportunity and believe you can make a meaningful contribution to the Foundation, we encourage you to apply. We value transferable skills, potential and lived experience, and would be pleased to hear from you even if your experience does not align perfectly with every aspect of the role.
Recruitment Process
Please note: we will be reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible, as interviews may be arranged before the closing date.
Delivering programmes in our communities that primarily support young people to develop the essential skills, enabling success on and off the pitch.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WDC, Whale and Dolphin Conservation, is the leading global charity dedicated to the conservation and protection of whales and dolphins. Through our offices and teams around the world we campaign against the many threats facing whales and dolphins, and support cutting-edge science exploring the lives and importance of these remarkable creatures.
We are looking for a full-time, social media officer to join our team in Chippenham, Wiltshire. Reporting to the head of comms, you will help to develop WDC’s busy social media activity, advising fundraising, campaigns and policy colleagues on the best ways to grow the number of people who support our work.
We are looking for someone with proven track record of developing and delivering digital communications plans, experience in the use of social media to support communications, marketing and/or fundraising functions, and a good understanding of digital platforms and social media (especially Twitter, Facebook, Instagram, LinkedIn, TikTok).
The role requires solid copywriting skills, an eye for detail, creative thinking, a proactive attitude, commitment, and enthusiasm for the cause.
A world where every whale and dolphin is safe and free

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.
Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love.
We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.
Please note that the salary shown is for full time hours and would be paid pro rata for part time (22.5 hours per week). The actual pro rata salary is £19494.00) This role requires a DBS check and three forms of ID provided (one photo ID).
Please see the attached Job Profile for a full list of responsibilities
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. If you are applying for a Skilled Worker Visa for the first time, this role does not meet the current eligibility criteria for sponsorship under the immigration rules.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks, and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship or the transitional provisions, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with the UK Immigration Rules applied in the UK and the Civil Service. You can read more about Skilled Worker visas and the eligibility criteria on the government's website.
Job Description
Context:
CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centered on empowering individuals providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.
Purpose:
The Enhanced Support & Grants Team Manager is instrumental in ensuring our clients who present with the most complex and vulnerable of situations receive specialised, tailored support to achieve financial stability and become debt-free. Including monitoring CAP’s Grants team who secure financial support for those accessing insolvency options.
Your key focus is to lead and empower a team of specialist Debt Advisors who operate at the intersection of complex financial distress and significant personal vulnerability. This involves not just triaging and assessing, but creating holistic, life-changing solutions while continuously monitoring and proactively intervening in clients' safeguarding and wellbeing needs. As the Team Manager, you will work in partnership with the Safeguarding Lead, exercising direct oversight over high-risk cases and proactively identifying and managing evolving areas of risk, in strict adherence to the FCA’s stringent guidance on vulnerable customers.
Personality:
We are strong collaborators and communicators, dedicated to building strong connections within our team, the Hubs and with local CAP workers, ensuring resources are allocated effectively and holistic client support is prioritised.
We are confident decision makers and are comfortable working in high risk environments where situations can evolve quickly.
We are advocates for our team members, inspiring, empowering, and challenging them to reach their full potential, ultimately making a tangible and positive impact on the lives of those we serve; clients and churches alike. We think big-picture as well as about the details using data to make good decisions.
We are decisive leaders who thrive in high-pressure, rapidly evolving environments, where the consequences of decisions directly impact vulnerable individuals.
Passion:
We are passionate about developing and empowering high-performing teams to deliver outstanding support to Service Delivery and our clients. We believe in creating an environment where advisors and case officers are equipped, challenged, and inspired to provide exceptional support to partner churches and clients. We are passionate about collaborating with regional partners to drive impactful change and ensure service level agreements are consistently met.
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Reporting to: Head of Church & Client Support
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Direct Reports: Enhanced Support Leads
Responsibilities
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Effective personnel management of staff, to facilitate the delivery of a high-performing debt help service in collaboration with the church through:
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Ensuring adequate staffing by managing holidays, sickness and other absence within your team and across the Hubs
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Regular catch-ups which include feedback on quality and output indicators, client outcomes and customer service. Bringing encouragement, challenge and coaching on how to improve these and seeking to empower team members.
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Delivering effective team communication, both written and verbal, to engage staff members in business as usual and aid smooth change management. Demonstrating active ownership of organisational awareness and wider strategy.
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Workload management to facilitate an effective debt service by:
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Collaborating with the Enhanced Support Leads, Enhanced Support In-Team Specialists, the Regional Team Managers and the Senior Hub Delivery Managers to ensure the workload is prioritised to meet agreed Service Level Agreements.
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Participation in the wider Church and Client Support management team. This includes working with other Team Managers in your department, taking ownership of decisions pertinent to your area and covering responsibilities as needed when other managers are absent. Also included is attendance and participation on a directorate wide level and the willingness and ability to lead in that broader context where required.
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Overseeing Specialised Client Support
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Provide strategic oversight and guidance to the wider team of in-team specialists. This includes ensuring appropriate escalation pathways and adherence to best practices in safeguarding and the FCA’s consumer duty regulations.
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Responsibility as a Senior Safeguarding Officer and point of escalation for high risk situations across Service Delivery.
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Being willing at times to speak to clients who are in high risk situations of vulnerability around mental health or domestic abuse.
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Confidence in and experience of speaking about topics of vulnerability and safeguarding.
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Ownership and strategic development of the Person at Risk of Violence procedures at CAP - oversight of current waiting times and development of procedures, such as a self-help pack.
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Overseeing the grants specialists workload
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Oversight of the Grants team workload - engagement with specialist case officers, in particular channelling vulnerable client concerns.
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Building and maintaining strong relationships with new and existing grant funders.
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Budget oversight for grants obtained, with responsibility for coordinating quarterly reports for funders as required.
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Management of Key Stakeholder Connection
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Working alongside key stakeholders in the Agility and Mission & Movement directorates, to ensure the voice of those facing complex and vulnerable situations is integrated within all areas of the organisation.
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Collaboration with Local CAP Workers; amplifying the consistent voice of Enhanced Support through training and information sharing.
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External reporting
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Oversight of the net promoter scores and outcomes for vulnerable clients; contributing to the content of the annual Consumer Duty report and the Foreseeable Harm risk register, representing Enhanced Support in this area.
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Mitigate risk by:
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Proactively identifying and managing risks associated with supporting vulnerable clients, including financial, reputational, and safeguarding risks. Maintain robust processes and procedures to ensure compliance with all relevant regulations and internal policies.
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Foster a healthy team culture within their immediate team and across the department through
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Regular and effective stand-ups and team meetings, which include connections with Local CAP workers.
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Encouraging engagement with wider CAP life and relevant regional events.
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Monitoring, sharing and taking action based on the available data sources
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Bringing encouragement and challenge based on CAP’s cultural values, capturing and celebrating moments of faith.
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Champion the value of personal development by
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Onboarding new staff and supporting them through their probation and sign-off process through regular reviews and goal-setting
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Facilitate team member engagement with CPD training and invest in long-term development through annual appraisals and development reviews
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Invest in their own personal development and attend relevant training within Service Delivery and across CAP
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Staff wellbeing
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Oversight of approvals for Service Delivery clinical supervision referrals.
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Coordination of peer reflective practices groups with external providers.
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Strategic Direction
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Proactivity in seeking out and encouraging continuous improvement, showing the ability to lead through change, leading to service improvements. To be available for general queries, strategic oversight and advice on operational impact during preparation and implementation of new processes and policy updates.
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Work to empower Debt Advisors to feel confident in managing enhanced support cases to meet the demands of our target clients needs
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Any other tasks relating to these or other operational functions of the charity that are seen as necessary by your line manager
Skills required
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Confident decision maker
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Excellent communication at all levels
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Ability to produce excellent results through the use of team dashboards
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Ability to lead a team in actively promoting the cultural values of CAP
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Ability to develop strengths and skills in others
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Ability to challenge poor performance
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Ability to prioritise time, tasks and attention effectively in a pressured environment
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Able to hold a good balance between detail and the ‘big picture’
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Good strategic insight and understanding of organisational aims
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Ability to collaborate across teams and departments
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High emotional intelligence and ability to understand the human factors involved in the role
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Capable of maintaining own emotional wellbeing
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Skilled in techniques that assist in team strategy e.g. problem definition, ideation, LEAN methodologies
Experience:
Essential
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Experience of delivering results in a service based environment
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Experience of having to work using your own initiative
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Experience of supporting vulnerable people
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Experience in a safeguarding coordination role
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Experience of leading and managing a team of staff
Desirable
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Experience of working within Service Delivery, and CAP debt help procedures
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Experience of leading a safeguarding or vulnerable client project.
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Experience of leading teams to meet key objectives or targets
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Mental health first aid training or similar experience
Culture
Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.
CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:
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Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'
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Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.
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Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.
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Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.
Christian Commitment
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The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith
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Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of one's own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
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A responsibility to ensure a safe environment in which CAP services can be delivered.
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Identifying children and adults where there may be safeguarding concerns.
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Following the CAP Safeguarding policy in addressing any concerns appropriately.
Other Responsibilities
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Being willing to pray with each other and fully engaged with our Christ-centred culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
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Attending annual CAP staff conferences and team revive days.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Educational requirements
- A levels or equivalent
The client requests no contact from agencies or media sales.
You will lead the day-to-day operation of the Resource Centre, creating a safe and supportive environment that functions as a community hub where people affected by homelessness can access support, build connections, develop skills and improve wellbeing. You will develop activities, workshops and peer-led opportunities that encourage engagement, independence and progression, while fostering strong relationships with local partners and the wider community.
Alongside leading and developing the Resource Centre, you will manage a caseload of clients affected by homelessness, providing practical and emotional support, undertaking assessments, agreeing support plans and helping individuals access accommodation, healthcare, benefits and other relevant services.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Wandsworth has been supporting older residents across Wandsworth for over 60 years. We are an independent, well-established and trusted charity that serves approximately 15,000 residents a year in Wandsworth. Our goal is to help residents age well in Wandsworth and to build confidence and resilience to stay living healthily and independently for as long as possible.
This role will suit an organised and detail-oriented individual with good interpersonal skills, a professional approach, and the ability to work through challenges in a dynamic environment. You will be a key part of a small, friendly team who are busy making a difference to the lives of older people in Wandsworth.
What we can offer you:
You'll be joining a vibrant workplace where no two days are the same, working as part of a small, supportive team that is committed to making a positive difference in the community. You'll benefit from an experienced leadership team, collaborate with kind and caring colleagues who genuinely work together, and even have the company of a friendly hypo-allergenic office dog.
Due to the nature of the work that we carry out, our staff work from our office, day centre and in the community. Therefore, please note that unless it is otherwise stated, all roles advertised will require the successful candidate to work on-site.
Employee benefits:
- 5% employer’s pension contribution
- Cycle to work scheme
- Employee shopping benefits scheme
- Employee assistance programme (EAP)
- Employee recognition and reward programme
- Ongoing training and development opportunities
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Partnerships Executive
£31,394pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)
Join us at WWF-UK – Partnerships ExecutiveSenior Digital Channels Analytics Manager
About the role
We’re excited to be recruiting a Partnerships Executive to support the delivery and growth of WWF-UK’s sector-leading corporate partnerships, helping to drive impact for nature through some of the UK’s most ambitious and influential collaborations.
At WWF-UK, we know we cannot tackle the challenges facing our planet alone. Our partnerships bring together businesses, innovators and changemakers to help drive action for climate, nature and sustainability at scale.
This role sits within the Partnerships Management Unit, the team responsible for delivering and growing WWF-UK’s portfolio of long-term strategic partnerships with organisations including Sky, HSBC, GSK, KPMG and Reckitt.
As Partnerships Executive, you’ll play a key role in helping partnerships deliver against WWF-UK’s strategic goals across income, influence, advocacy and engagement. You’ll support the day-to-day delivery of partnership activity, help build strong relationships with partners and colleagues across the WWF Network, and contribute to projects and experiences that create meaningful impact for nature.
This is a varied and collaborative role combining relationship management, project coordination, communications and operational support to the wider partnerships team. You may also have the opportunity to manage smaller partnerships directly or support a larger strategic partnership as part of a wider matrix team.
We’re looking for someone who is highly organised, proactive and relationship-focused, with the ability to manage multiple priorities while bringing energy, attention to detail and a strong commitment to WWF’s mission.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
· Experience supporting relationship management within a commercial, charity or partnership environment
· Excellent organisational and administrative skills, with the ability to manage multiple priorities and deliver to deadlines
· Strong communication and presentation skills, with the ability to build positive working relationships internally and externally
· Experience coordinating projects, events or partnership activity across multiple stakeholders
· Strong attention to detail, including experience managing information, budgets, reports or tracking systems accurately
· Experience supporting the delivery of engagement activity such as events, communications, fundraising or volunteering initiatives
· Collaborative approach, with the ability to work effectively across teams and with a wide range of colleagues and partners
· Proactive and solutions-focused mindset, with the confidence to take ownership and drive work forward
· Strong planning and coordination skills, including the ability to work flexibly in a fast-paced environment
· Ability to manage and prioritise a varied workload while maintaining a high standard of delivery
· Commitment to WWF’s mission and values, with enthusiasm for helping drive the success of WWF-UK’s partnerships work
Desirable
· Understanding of how companies work with charities, NGOs or purpose-driven organisations
· Fundraising and/or employee engagement experience
· Experience supporting partnership reporting, financial processes or impact tracking
· Knowledge or interest in sustainability, climate or conservation issues
· Experience working within partnership, account management or stakeholder engagement environments
· Experience coordinating internal or external events and engagement activities
· Experience working across matrix teams or within large, complex organisations
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays
• Flexible working options, to support your work life balance
• 5% employer contribution to pension, rising to 10% with employee contribution
• Learning and development opportunities to help you grow
• Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We're a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date - 19/08/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
The development officer supports World Physiotherapy’s global development programmes and initiatives, working closely with the development programme manager and senior development officer. The role contributes to projects that strengthen the physiotherapy profession worldwide through programme development, donor engagement, grant support, project administration, stakeholder communications, and the coordination of meetings and events.
This is an excellent opportunity for a highly organised and proactive individual interested in global health and international development. The postholder will work with a diverse range of partners, including member organisations, donors, consultants, academic institutions, and international agencies, helping to advance projects that improve physiotherapy education, practice, and professional development around the world.
Duties and key responsibilities
The development officer will:
- Support the development and delivery of programmes that strengthen physiotherapy globally.
- Provide administrative and operational support to the development programme manager and senior development officer across a range of development initiatives.
- Assist in the identification, design, and development of new programmes and projects that support the establishment and growth of the physiotherapy profession.
- Monitor and track funding, partnership, and development opportunities relevant to World Physiotherapy’s strategic priorities.
- Support donor engagement activities and contribute to the cultivation and maintenance of donor relationships.
- Assist with the preparation of grant proposals, concept notes, reports, and other fundraising materials.
- Support the coordination, administration, and monitoring of existing development projects and programmes.
- Maintain accurate project documentation, records, and databases, ensuring compliance with organisational requirements.
- Coordinate meetings, webinars, workshops, and other activities related to membership and development programmes and partnerships.
- Manage membership and development-related enquiries and assist with follow-up communications with stakeholders and partners.
- Build and maintain positive working relationships with internal and external stakeholders, including member organisations, partners, funders, and consultants.
- Contribute to the preparation of project updates, communications, presentations, and reports as required.
- Undertake other duties commensurate with the role and level of responsibility.
Education and qualifications
- Bachelor’s degree in physiotherapy, international development, global or public health, or related field
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Experience within the health, education, regulatory, international development sector highly regarded.
- Strong communication and interpersonal skills.
- Excellent planning and organisational skills with the ability to manage multiple priorities.
- Experience coordinating projects and supporting committees or governance processes.
- Experience in fundraising and/or writing grant proposals.
- Ability to work independently within a hybrid environment.
- Confidence engaging with senior stakeholders.
- Experience in Microsoft suite/excel.
Desirable
- Knowledge of the physiotherapy profession and the role of professional associations in advancing healthcare and rehabilitation.
- Experience working with international professional associations, non-governmental organisations, or health-related organisations.
- Experience engaging and collaborating with stakeholders from diverse cultural and geographic backgrounds.
- Understanding of global health, rehabilitation, or international development programmes.
- Strong interpersonal and relationship-building skills.
- Proficiency in Spanish or French (highly desirable) or another language in addition to English.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution-oriented mindset.
Impact of the role
The development officer will support programmes and partnerships that strengthen the physiotherapy profession globally. Through assisting with programme development, fundraising, stakeholder engagement, and project coordination, the postholder will help World Physiotherapy deliver initiatives that build workforce capacity, support member organisations, and improve access to high-quality rehabilitation services worldwide.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
JJob title: Farm Education Assistant
(Based at Oasis City Farm – Southampton, Green Lane, Southampton SO16 9FQ)
Hours: 40 hours per week Mon - Fri
Contract: Permanent
Salary: £26,542 per annum
Oasis City Farm - Southampton is a community focused registered charity. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.
We have an exciting opportunity to become a full-time member of our farm team as an Education Assistant.
You will deliver engaging, educational and wellbeing-boosting activities for children and young people at Oasis City Farm – Southampton. These will be individual and group-based sessions, using animals, nature, gardening and practical farm activities to support learning, confidence, emotional wellbeing, social development and life skills.
You will be responsible for the safety, welfare and engagement of the children and young people participating in sessions, ensuring all activities are inclusive, accessible and delivered to a high standard and complete admin, monitoring, evaluation and feedback associated with your sessions.
The role will contribute to the day-to-day operation of the farm, supporting animal care and site maintenance through educational and therapeutic sessions and community activities in line with the Oasis ethos.
The successful applicant will need to demonstrate:
· Relevant qualifications or experience in animal management or outdoor learning.
· Relevant qualifications or experience in youth work, teaching, or community-based projects.
· The flexibility to work across the week, including school holidays. This may include occasional evenings and weekends but time off in lieu would be given if this was necessary.
· Excellent verbal communication skills.
· IT literate and able to complete
· Proven ability to work alongside others in projects that work with the public.
· Punctuality, reliability, and honesty.
· Ability to always evidence the Oasis ethos and values.
This is a unique opportunity for a friendly, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
If you are interested, please send your CV and Supporting Statement. In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well in this role?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
Applications will be looked at on a rolling basis with an invite to interview and a trial session. We reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
If you are interested, please send your CV and Supporting Statement . In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well in this role?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
The client requests no contact from agencies or media sales.
Job Title: River Restoration Officer
Salary £29,936 - £39,629 per annum (according to level of experience).
Contract length: Fixed term contract – 35 hours per week for 1 year – with likely possibility of extension
Location: Guildhall - Hybrid/ Flexible.
Responsible to: Thames21 River Restoration Programme Manager and Head of Improving Rivers
About Thames21
Thames21’s purpose is to deliver increasingly resilient and healthy rivers and landscapes that are closer to their natural state with an abundance of fish and wildlife, empowering and working with people to bring multiple benefits to the natural environment, to individuals and communities.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds. This we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative and balanced way. The postholder must actively support this.
About the role
In recent years we have significantly upscaled our planning and delivery of river restoration works and in 2020/21 we restored 5km of rivers. In the next 5 years we intend to continue to expand this work, and by 2027 we aim to improve 15km of river habitat annually.
To enable this, we are looking for a committed, self-motivated and technically capable River Restoration Officer.
If you have a strong interest in river/wetland ecology, have studied rivers, their restoration and have a grasp of the techniques, designs and permitting processes required to restore rivers and improve river health, you may be perfect for this position.
Your role is to carry out fieldwork, delivering nature-based solutions across river catchments, working with a variety of stakeholders and running events with volunteers and local groups. Other additional requirements may include project development, citizen science to support delivery, as well as oral presentations and reporting.
The role involves developing concepts and graphics for river restoration actions across catchments in London. The role will involve working with principal designers and contractors and applying the Construction (Design and Management) Regulations 2015 (CDM 2015), ensuring risks are effectively managed throughout the design and delivery of river restoration schemes.
This role is a key position in implementing Thames21’s mission. The selected candidate will be part of a successful and dynamic environmental charity, as well as part of a committed team. You will have the chance to input, help develop our goals and make a real difference to the health of London’s waterways.
The post may be appointed at different salary bands depending on the successful candidate's qualifications, skills and experience. Applicants who do not currently meet all desirable criteria but demonstrate the potential to develop into the role are encouraged to apply.
Main duties and responsibilities
· Work with Thames21’s River Restoration Manager and Thames21’s Head of Improving Rivers, as well as other stakeholders, to develop and deliver river and wetland restoration projects throughout the areas we work.
· Obtain all necessary permissions to deliver the projects, potentially including flood risk activity permits and planning permission.
· Work outside in a riverside environment in a range of weather conditions – alone, with team members, with volunteers and other professionals.
· Co-ordinate and deliver a series of river habitat and floodplain improvements, including community-led river restoration activities.
· Preparation of documentation for river restoration construction: client brief, construction phase plans, health and safety files.
· Support, co-ordinate and deliver volunteering events.
· Work with contractors to implement projects so they achieve maximum environmental and community benefits.
· Transport of equipment to/from our offices and restoration sites.
Occasionally present project updates and results to stakeholders and catchment partnerships.
· Work with project partners to develop and manage tender processes for works requiring contractors, ensuring all procurement activities meet the relevant requirements of partners, funders and legislation, including CDM 2015.
· Carry out assessments and opportunity mapping for river restoration projects.
· In partnership with others, use a range of monitoring tools to record and quantify the impact of different activities.
· Regular co-ordination with Thames21’s Communications Team to ensure key milestones are recognised and publicised.
· Maintain clear records of progress, ensure all administration and statistical information is kept, and regularly upload information onto the Thames21 database.
· Work with Thames21 colleagues to develop and implement Thames21’s 5-year plan.
· Adopt and promote Thames21’s core values.
This job description cannot cover every issue or task that may arise within the post at various times, and the post-holder will be expected to carry out other reasonable duties from time to time which are broadly consistent with other Thames21 activities with those in this document. For more information and how to apply, please see the ta
ADDITIONAL INFORMATION
- 25 days paid annual leave are available (pro rata) plus public holidays. In addition, the Thames21 office is closed between Christmas and New Year.
- Thames21 have an ‘Auto Enrol’ Workplace Pension Scheme with NEST.
- Thames21 operate a flexitime system of working.
- Interest free season ticket loan.
- Thames21 benefits from a workplace union with IWGB
- 24/7 access to our employee assistance programme.
- Laptop & Mobile phone for company use.
- The post holder must be willing to travel sensibly throughout London.
- The post holder must be willing to occasionally work in the evening and at weekends.
- The post holder may be required to have a current or agree to a Disclosure and Barring Service check.
- The post holder will agree to work to the Thames21 operating policies and codes of conduct.
Closing date for applications: 5pm,17 August 2026
Interviews proposed for Week commencing: 31st August 2026 (Subject to Change)
To apply for this position please, email an up-to-date copy of your CV and a covering letter through the Charity Job website with the reference (RRO0726) in the subject box of your email application.
We appreciate the time you took to apply for this role, and we understand that it can be disconcerting when you don’t hear back from a position you have applied for. However, due to the high number of applications we expect to receive, we are unable to respond to or provide feedback on individual applications. Nevertheless, we want to manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.
Please advise in your application if you are happy for us to contact you for any future opportunities that may arise, should you not be successful in this position.
No agencies, please.
Job Description: Head of Services
Reports to: Chief Executive
Location: Woking, Surrey
Hours of Work: Full time, 37.5hrs per week
Salary: £42,000 - £45,000 (DOE, pro rata)
About Us:
At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.
The Role:
We are looking for a proactive and organised Head of Services, providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.
This includes:
- Direct Access Accommodation (10 beds)
- Move-on properties (14 beds)
- Day Centre Services
- Frontline staff across both services
The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.
The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.
Key Responsibilities:
Service Oversight
- Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
- Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
- Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
- Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
- Use service delivery data, client feedback and staff insight to support continuous improvement.
- Ensure accurate recording of service activity and outcomes is maintained.
Accommodation & Day Centre Services
- Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
- Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
- Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
- Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
- Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.
Safeguarding & Risk Management
- Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
- Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
- Monitor safeguarding activity and ensure appropriate action and escalation.
- Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
- Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.
Health & Safety
- Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
- Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
- Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
- Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
- Escalate serious health and safety concerns in line with organisational procedures.
Staff Leadership & Management
- Provide supportive leadership across both services, fostering a stable and positive working environment.
- Lead supervision, reflective practice and performance management conversations.
- Promote a trauma-informed approach across the team.
- Build a culture of accountability, openness and professionalism.
- Oversee recruitment, induction, training and development.
- Manage rotas and staffing levels to support service delivery and wellbeing.
- Ensure staff are supported in managing complex and challenging situations.
Reporting, Service Development & Operational Oversight
- Oversee referrals, allocations and engagement pathways across services.
- Maintain oversight of operational data, ensuring accuracy and reliability.
- Monitor service performance, demand, outcomes and operational pressures.
- Produce regular reports for the CEO covering activity, performance, risks and outcomes.
- Analyse data and feedback to identify trends and service improvement opportunities.
- Support development of effective client progression pathways.
On-Call & Operational Cover
- Participate in a Monday–Friday on-call rota.
- Respond to urgent operational incidents and staffing issues.
Professional Standards & Ways of Working
- Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
- Maintain confidentiality and comply with GDPR and organisational policies.
- Work collaboratively with partner agencies to support positive outcomes for clients
- Maintain clear and appropriate professional boundaries with clients, staff and external partners.
- Manage workload independently, prioritising competing demands effectively.
Knowledge and Skills:
Essential
- Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
- Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
- Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
- Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
- Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
- Ability to reach, engage, and develop services for vulnerable or underserved groups.
- Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
- Skilled in managing competing priorities while maintaining service quality and compliance.
Desirable
- Working within homelessness, supported housing or related sectors.
- Delivery of trauma-informed services.
- Involvement in service development, redesign or improvement projects
- Setting and monitoring KPIs or outcome frameworks
- Managing budgets or operational resources.
- Working with volunteers in service delivery.
Personal Attributes
- Ability to manage competing priorities under pressure.
- Resilient and confident working in complex environments.
- Commitment to supporting people experiencing homelessness.
- Positive attitude, maintains a positive attitude even in challenging situations.
- Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
- Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
- Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
- Aligned with the values and mission of York Road Project.
Benefits:
- Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata)
- Pension Scheme.
- Birthday day off.
- Medicash healthcare plan,
- Flexible working and hybrid working opportunities.
Please submit a covering letter along with your CV, addressed to our CEO, Cherisse Dealtry
The client requests no contact from agencies or media sales.