Events project manager jobs in Whyteleafe, surrey

Head of Enterprise Architecture

Contract: Permanent, Full Time – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £71,481/-per year with excellent benefits.

We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Head of Enterprise Architecture sits within the IT Leadership Team and reports directly to the Director of IT. The role leads the newly established Enterprise Architecture function consisting of a small data engineering team and a data governance lead. Enterprise Architecture is one of the core pillars of WaterAid’s IT & Technology planning, along with Global IT Service & Delivery, Global Cybersecurity & Global IT Portfolio & Strategic Engagement.

About the role

The Head of Enterprise Architecture provides strategic leadership for enterprise, data, and solution architecture across WaterAid UK and supports global initiatives. This role sets the vision for organisation-wide architecture, ensuring that business strategy is underpinned by scalable, responsive, and sustainable technology and data ecosystems. The postholder is responsible for the oversight of data architecture, engineering, integration, and governance to drive business value and data maturity.

In this role, you will:

• Enterprise Architecture Strategy and Governance: Define, implement and develop WaterAid’s enterprise architecture strategy and embed governance across delivery lifecycles.
• Data Architecture and Data Engineering Leadership: Oversee WaterAid UK’s data architecture and lead the Data Engineering function, ensuring scalable, secure data platforms, integrations and pipelines.
• Strategic IT Leadership: Act as a key advisor within the IT Senior Leadership Team, shaping IT strategy, influencing planning and prioritisation, and ensuring technology addresses organisational requirements.
• Stakeholder Engagement and Change Adoption: Engage senior leaders to translate business needs into architectural outcomes and lead the adoption of architectural best practices, agile approaches and continuous improvement.

• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Strong experience in EA and data architecture methodologies and frameworks (e.g. TOGAF) with the ability to translate business strategy into technology and data solutions.
• Proficiency in data modelling, integration, cloud and hybrid environments (we are a Microsoft Azure house), and practical experience of data engineering and lifecycle processes.
• Proven ability to lead multidisciplinary technical teams and influence senior stakeholders, including communicating complex concepts to non-specialists.
• Strong knowledge of data governance, regulatory compliance (including GDPR). Security and risk management frameworks.

Although not essential, we’d prefer you to have:

• Professional certifications in enterprise/data architecture frameworks or cloud technologies (e.g. TOGAF, Zachman, Azure).

• Working knowledge of data engineering languages (SQL, Python), Business Intelligence tools (e.g. Power BI, Tableau) and experience with predictive analytics projects.
• Experience in a charity, public sector, or similar mission-driven organisation.

Closing date: Applications close 12:00 PM UK time on 24th April 2026. Interviews are expected to take place week commencing 4th May. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.

How to apply: Apply to upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Location: London
Contract: Permanent, Full time

Interview Date: w/c 11th May

IMO Liaison Advisor

The International Transport Workers’ Federation (ITF) is a global union federation representing transport workers across more than 150 countries. We bring together unions to fight for rights, equality, and dignity for transport workers worldwide.

We are seeking an IMO Liaison Advisor to support the ITF’s engagement with the International Maritime Organization (IMO), contributing to the development of policy, research, and technical work that advances the rights and safety of seafarers globally.

About the role

Reporting to the IMO Representative, you will play a key role in supporting the ITF’s work with the IMO. You will provide high-quality research, analysis, and technical input to inform submissions, policy positions, and advocacy.

Working with colleagues, affiliates, and external stakeholders, you will help ensure that the ITF’s maritime safety and regulatory work is evidence-based, well-coordinated, and effectively communicated. You will also work closely with the ITF Permanent Representative to support alignment between IMO engagement and wider ITF priorities at the International Labour Organization (ILO), reflecting the increasing interconnection between global maritime and labour regulatory frameworks.

Key responsibilities include:

• Conducting research and analysis to support ITF submissions and engagement with the IMO
• Providing technical and policy input on maritime regulations and issues affecting seafarers’ rights and safety
• Drafting briefings, fact sheets, and other materials for internal stakeholders and affiliated unions
• Supporting the development and implementation of work plans and strategies related to IMO engagement
• Working closely with the ITF Permanent Representative to support coordination and alignment between IMO and ILO priorities
• Collaborating with internal and external stakeholders to respond to enquiries and contribute to ITF policy positions
• Supporting the communication of regulatory developments and ITF positions to affiliates

About you

You will have strong knowledge of maritime issues and international regulatory frameworks, alongside the ability to analyse complex information and communicate it clearly to a range of audiences.

You will also demonstrate:

• Experience in research, analysis, or policy support within a relevant field
• Sound understanding of shipping and international maritime regulations
• Strong written and verbal communication skills
• Ability to work collaboratively and build effective working relationships
• Good judgement, discretion, and professionalism when engaging with stakeholders
• Strong organisational skills and attention to detail

Why join the ITF?

This is an opportunity to contribute to global efforts to improve maritime safety and protect seafarers’ rights. You will work within a values-driven organisation committed to solidarity, equality, and internationalism.

About Us
The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) The Association is a charity and non-profit membership organisation. The team advocates, communicates and fosters collaborative action which supports the UK’s network of National Landscapes to be as effective as possible. We champion the interests of National Landscapes with governments and coordinate the delivery of national projects.

About the Role
As Head of Partnerships and Fundraising, you will lead the development and delivery of an ambitious income generation and partnership strategy for the National Landscapes Association. This is a pivotal senior role, focused on securing and growing diverse funding streams, including corporate partnerships, philanthropy, grants and strategic collaborations to support the long-term resilience of the organisation and the wider National Landscapes network.

You will drive new business, negotiate high-value partnerships and oversee a strong pipeline of opportunities, while leading and supporting a high-performing Development Team. Working closely with the Chief Executive, Board and key partners, you will operate at a strategic level, shaping propositions, building influential relationships and positioning National Landscapes as a compelling investment opportunity within the environmental and nature-based solutions space.

Key Responsibilities

• Income generation & strategy: Lead the development and delivery of an ambitious income diversification strategy, identifying and securing funding from corporate partnerships, philanthropy, grants and strategic collaborations.
• New business development: Drive the full partnership lifecycle from prospect identification and relationship building through to proposal development, negotiation and deal closure for high-value opportunities.
• Partnership development & stewardship: Build and maintain strong, trusted relationships with funders and partners, ensuring high-quality account management and delivery against agreed outcomes.
• Team leadership & performance: Lead and support the Development Team, setting clear objectives, fostering a positive team culture, and ensuring delivery against income targets and pipeline goals.
• Strategic positioning & influence: Work with the Chief Executive and Board to shape compelling partnership propositions, represent the organisation externally, and position National Landscapes as a leading partner for investment in nature.
• Governance, reporting & insight: Ensure robust pipeline management, forecasting and reporting, while maintaining oversight of legal, financial and reputational considerations across partnerships.

See the role description for more information.

Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain exposure to a wide range of high-profile policy issues, work alongside experts across the UK, and help shape the future of our most valued landscapes.

About The Role

Place2Be is looking for a Digital Content Officer to oversee the content across all our websites and work directly with teams to review, update and develop their content. You will support the Senior Digital Manager in maintaining our digital presence and work closely with the rest of the Communications and Marketing Team on key projects and events to ensure our websites are in line with our brand identity and tone of voice. You will review pages and sections regularly and use our analytics and data tools to optimise our pages for AI and search engines and ensure a quality user experience.

Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.

For a career with purpose, this is your place.

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on 24 April 2026

1st Interview date: 04 May 2026

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.
 

We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.

We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

 

We are looking for a training and conference lead who will design and implement our training and
conference programmes. You will work with community organisations to understand their legal
needs and tailor the training to give advisers the tools they need to help their communities. You will
work with lawyers and legal advisers to develop resources and training that are practical, holistic and
comprehensive and delivered through a range of online and in person methods.
You will be passionate and enthusiastic about access to justice with a training and development
background. You will lead on the development of a new range of resources for the wider access to
justice community with a focus on housing issues. You will also work closely with other staff to reimagine
and represent existing content in new ways. As LAG is at the heart of the social justice
lawyering community, the successful candidate will work closely with our partner organisations

If this sounds like you, then our four-month (7th September to 18th December 2026), salaried Grant Fundraising Traineeship might be the perfect opportunity for you.

Chell Perkins is looking for four individuals with excellent writing skills who want to learn how to fundraise from grantmakers. 

Our industry-leading paid traineeship (monthly equivalent of a £24,792 annual salary) will see you writing grant applications for multiple charities and gaining a recognised certificate with education credits towards CFRE to kickstart your fundraising career. There are up to four vacancies at Chell Perkins, and at the end of the course trainees will be eligible to apply for a permanent position.

“This programme has been an amazing opportunity to work with so many different clients, and constantly learn new skills on the job. I have learned so much.” Junior Fundraiser, 2022

This immersive programme is home-based with quality training and plenty of support from other experienced fundraisers.

“The hands-on training opportunities that come with a role at Chell Perkins are invaluable for anyone who is looking to get into fundraising. I don't think you could find a more immersive and rewarding experience in the charity sector anywhere else!” Junior Fundraiser, 2022

Why Chell Perkins?

At the end of our Grant Fundraising Traineeship, you will be a confident and capable fundraiser. But there’s much more to the scheme than that. The Chell Perkins team are a great bunch of people to work with. We really care about our partner charities and YOUR future. Our supportive and empowering work culture will enable you to realise your own potential.

“This programme is truly unique and rewarding. I recommend it to anyone thinking of beginning a fundraising career.” Junior Fundraiser, 2020

Client mix

Candidates should be aware that at present, 70% of our partner charities come from a Christian background (churches or Christian charities). While it is not a requirement to be Christian, candidates must be happy to write for a faith-based audience.

Applications

This role is home-based; however, you may occasionally be required to work from client sites across the UK.

For more details about this opportunity, contact us and request a copy of the Job Description & Person Specification document.

Interviews will be held in the week commencing 4th May 2026 for positions starting on 7th September 2026.

If our Grant Fundraising Traineeship sounds like it could be a perfect fit for you, why not apply? We look forward to hearing from you!

To apply for this role, please complete our job application and email it to us with a recent CV and a covering letter. In your covering letter, we are looking for:

• Evidence of strong written communication skills
• Passion for the third sector, and in particular fundraising
• Ability to write persuasively
• Evidence that you have carefully researched the role and our organisation.

Click 'how to apply' below for the email address to send your application to, and for more information on the role and person specification.

A note about generative AI use

As an agency we are not against the use of AI to research or help improve the quality of your application. However, we strongly advise against using AI to generate copy for you. Last year, over 40 applications contained sections with identical wording, due to the use of generative AI. As a result, we could not get to know the applicants from their writing, and subsequently had to reject all of these applications.

Engagement Officer

We’re looking for an enthusiastic and motivated individual to join the Engagement Team.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: 000007 Engagement Officer

Location: Home-based South West, Hampshire and Isle of Wight. However, extensive travel will be required as part of this role across Hampshire, isle of Wight, BaNES, Swindon and Wiltshire and frequent travel across the wider South west locality (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £17,800 per annum (FTE circa £29,813.07)

Contract: This is a fixed-term until 30 April 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 26 April 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: Thursday 7 and Friday 8 May

The Role

Reporting to the Engagement Lead, the Engagement Officer helps strengthen local stroke communities by bringing people together, championing lived experience voices, and building warm, trusted relationships with volunteers, partners, and healthcare professionals. By supporting local groups, gathering insight, and sparking meaningful conversations, the role ensures stroke survivors and carers feel heard, connected, and supported to reduce the devastation of stroke.

Key responsibilities will include:

• Working with people affected by stroke to ensure the voice of lived experience is central to this work
• Building and maintaining strong relationships across the charity and with external stakeholders
• Confident with public speaking
• Supporting stroke support groups and volunteers

About You

You will be:

• Warm
• Friendly
• Approachable
• Enthusiastic

With experience of

• Being adaptive to best meet the needs of the people we support
• Working with and supporting a wide range of stakeholders
• Excellent communication skills, including confident public speaking skills
• Working in partnerships with other organisations including those in the voluntary sector, health and social care

This role requires extensive travel across a large geographical locality to attend a variety of meetings and events in health and community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

Please state any preferences for flexible options in your covering letter.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work.

You may also have experience in areas such as Engagement, Community Engagement, Volunteer Engagement, Advocate, Advocacy, Health, Social Care, Engagement Officer, Community Engagement Officer, Volunteer Engagement Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Become an Apprentice Worker in the exciting world of external communications at St Mungo’s and use your lived experience to inspire, while gaining a qualification and working on your professional development.

At St Mungo’s we believe in creating opportunities for people with lived experience of homelessness, mental health challenges, substance use, involvement with the criminal justice system, care and/or recovery services bring vital insight and value to the work that we do. That’s why we designed our Apprenticeship Scheme to support people with lived experience to build meaningful careers while making a positive impact.

We have an have an opportunity available for an 18 month fixed term contract to join our External Communications team as a PR and Communications Apprentice.

What you’ll be doing:  

As a PR and Communications Apprentice, you’ll combine hands-on work with academic learning to build skills across external communications. You will:

• Support press, PR, digital, and brand communications projects.
• Gain practical experience across external communications, from drafting press releases about new homelessness services to creating engaging social media videos.
• Learn how to adapt messages for different audiences, channels, and objectives.
• Shadow experienced colleagues and receive on the job training, seeing firsthand how communications raise awareness of homelessness, secure funding, and influence policy.
• Complete a recognised qualification alongside practical work, meetings, and events.
• Take part in on and off the job learning, including shadowing and development opportunities
• Receive ongoing support from an Apprenticeship Advisor and your line manager throughout the apprenticeship.

What we’re looking for:

Our apprentice roles are only open to people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. If you can bring the below we encourage you to apply!

• Some experience through volunteering or working in a similar setting, basic admin and IT skills.
• A passion and interest in external communications, Press and PR, brand management, digital communications.
• A proactive attitude towards learning, teamworking, with a ‘can do’ and curious approach.

How to apply:

Click on the document’ tab to download the job description and guidance on completing your application form.

Take some time to review the person specification requirements required for the application form.

When you're ready click the ‘Apply Now’ Button to get started.

Closing date: 10am on 27 April 2026

Interview and assessments will take place between 11-13 May 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Where you’ll work:

You'll be joining our external communications department. We’re a busy, vibrant, team including  Press and PR, Brand and Creative Design, and Digital Communications. Our job is to tell our story and promote St Mungo's mission to end homelessness and rebuild lives. We do this through different external communication tools with the aim to build awareness, influence policy and increase vital funding for our support services.

You will work onsite with the team for an average of 2 days per week, typically from our central office in London. Being on site allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work and study for our apprentices, and can discuss opportunities to work from home, or other St Mungo’s locations if suitable.

Our central office is currently based in Tower Hill, London but we plan to relocate in the summer of 2026 to a new space in Farringdon, London.

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents. 

Why Work for Us
• Hybrid working
 Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave plus bank holidays (pro rata)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme

This is a key coordination role at the heart of a multi‑partner programme, supporting referrals, triage, communications, data quality, and the day‑to‑day running of the service. Working closely with the Health & Wellbeing Coach Team Lead and coaches embedded across community organisations, you will help ensure residents receive the right support at the right time and that the service runs smoothly, consistently and efficiently across Bexley.

Desirable Criteria

• Knowledge of local voluntary & community sector in Bexley.
• Experience within health, wellbeing, social prescribing or community-based services.
• Experience supporting services delivered across multiple organisations.
• Previous triage experience.
• Work in a way that supports a trauma-informed approach, including communicating clearly, responding appropriately to need, and recognising the impact of individual circumstances.

If you’re highly organised, people‑focused, and motivated by making a positive difference in local communities, we’d love to hear from you.

Job Title: Head of Centre 
Salary: £52,406 per annum, plus 15% ILW
Hours: Full time, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm 
Contract Type: 16 month fixed term contract
Location: London
Reports to: Director of Clinical Services 
 
THE CHARITY 

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. 
 
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.    
 
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.
 
In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
 
THE OPPORTUNITY 
 
We are seeking an experienced clinician to join us on a Fixed Term Contract to cover a period of maternity leave.
This is a key role in the organisation, leading our James’ Place centre in London and taking overall responsibility for the clinical and operational management of the center. The Head of Centre will lead a team of suicide prevention therapists and will take responsibility for clinical oversight and governance. The Head of Centre is the guardian of ethos, culture and tone of James’ Place. 
 
The role will work alongside the centre manager, overseeing the day-to-day operations, managing budgets and HR, and ensuring the safe and effective delivery of our service.
 
The Head of Centre is also responsible for managing and reporting on the results and caseload in London, ensuring these are communicated accurately and clearly. As the most senior clinician at James’ Place London, we expect you to be responsible for managing your own caseload which may involve up to 20% of your time.
 
The Head of Centre plays a key role in raising the profile of James’ Place London and will work closely with our fundraising and communications team to ensure that we are engaging with a wide range of local stakeholders and partners to drive referrals to the centre.
 
They will work closely with our broad range of referrals partners, including the NHS, community, and charity partners. They will also work closely with our outreach team to ensure that men in crisis can reach us directly.
The role is expected to work highly collaboratively with other Heads of Centre and senior managers to work towards our strategic plan and meet our charitable objectives.
 
The post-holder will be expected to travel to other James’ Place sites to assist in addressing issues as requested.
 
The post holder must have a clear understanding of performance management of teams and individuals in teams and be able to ensure delivery from those they line manage. This will include ensuring that all suicide prevention therapists have minimal caseloads and achieve high quality outcomes.
 
They will also, in collaboration with others, build effective pipelines and networks with local acute trusts, integrated care boards and services in primary care including mental health crisis teams. There will also be an expectation to lead on projects as directed by the Director of Clinical Services. 
 
KEY RESPONSIBILITIES 
 
Leadership and Management 

• Act as a senior leader in the organisation, building close working relationships across charity, and ensuring a culture of excellence and improvement in all our work in London.  
• Work closely with clinical and non-clinical colleagues in the London centre and across the charity to further our mission to deliver urgent clinical services to men in suicidal crisis. 
• Develop and grow partnership and fundraising opportunities within the changing landscape of mental health provision locally. 
• Oversee management and maintenance of the building through management of the Centre Manager.  
• Lead and supervise the clinical team in London, ensuring that every man who comes to James’ Place receives first class treatment and support. 
• Maintain adequate staffing levels as guided by James’ Place policies and procedures, e.g. sickness absence, performance management.   
• Ensure all staff members receive appropriate and adequate, internal and external supervision and that staff members receive appropriate PDRs and PDPs in line with the needs of the charity. 
• Develop new and existing engagement and referral pathways, ensuring high quality and informed referrals in the centre.  

 
Clinical  

• Be responsible for the clinical activity delivered at James’ Place in London, ensuring the safety of the men who use the service and their supporters.  
• Report on clinical outcomes for London, ensuring timely and accurate data collection and analysis.  
• Manage local clinical governance, including risk assessments, with support from the Director of Clinical Services.
• Report on clinical metrics and wider progress across the London centre on a weekly and monthly basis.  
• Work closely with the Director of Clinical Services to manage evaluation and research, particularly around London for data and outcomes.  
• Act as an expert user of our clinical information system.  
• Ensure appropriate care and management of all service users and their supporters. 
• Carry a clinical caseload (approximately 20 per cent of working time).  
• Create an environment in which confidentiality, privacy and dignity are respected and clear with service users about limits of confidentiality. 
• Ensure that the whole team is aware of and proficient in avoiding stigma and promoting social inclusion, equality, and diversity.   
• Ensure that all staff are trained appropriately in suicide prevention and in the James’ Place intervention model. 
• Ensure respect and sensitivity to service users' gender, sexual orientation, socioeconomic status, age, background (including cultural, ethnic and religious background) and any disability. 
• Provide cover for other Heads of Centre if required. 
• Lead incident reviews and ensure appropriate safeguarding of men in our care. 
• Represent the charity externally at local safeguarding and risk management forums. 

 
Fundraising and Finance 

• Manage the Centre budget and develop an effective working relationship with our finance team, with support from senior management.   
• Maintain accurate and auditable budget records. 
• Represent James’ Place at a local level, establishing new relationships and continuing to foster established relationships with stakeholders. 
• Represent James’ Place in the media and at events, sharing learnings and promoting our work. 
• On occasion, represent James’ Place at a national level. 
• Work closely and effectively with our local fundraiser and wider fundraising team, to meet agreed targets and KPIs, offering leadership and guidance on a local basis 

 
James’ Place Charity  

• Work closely with the Director of Clinical Services and other Executive Leadership Team members to deliver against the business plan and meet our charitable objectives.  
• Promote the value and importance of service evaluation and support the London team to contribute towards the ongoing development of James’ Place. 
• Work with the team to further our understanding of men and suicidal crisis.  
• Work with the Director of Clinical Services to devise and deliver specific identified projects to support the wider aims and mission of the charity. This will include providing leadership to clinical quality groups.

 
PERSON SPECIFICATION
 
Essential

• Clinician with HCPC/Social Work England / BACP qualification/NMC/UCKP or equivalent – i.e. psychotherapy, psychology, OT, mental health background 
• Demonstrable experience of being accountable for the delivery of care / support for people accessing mental health or therapy services 
• Experience delivering expert structured care in a mental health or therapy setting.   
• Demonstrable experience of effective management of clinical and non-clinical staff 
• Able to plan and deliver therapy sessions
• Ability to devise and deliver high quality presentations to stakeholders, funders, potential funders and academic partners 
• Demonstrate in-depth knowledge of the local health economy and be able to identify and break down barriers to the implementation of James’ Place 
• Experience of working with academic partners to enable evaluation and research  
• Ability to demonstrate resilience in challenging situations 
• Knowledge and understanding of suicide prevention  
• Open to innovation and new ways of working  
• Constructive and collaborative attitude 
• Demonstrable awareness of possible variations in the presentation of mental health problems in service users of different genders, ages, cultural, ethnic, and religious or other diverse backgrounds 
• Demonstrable experience of project management 
• Ability to devise and deliver plans to address organisational priorities including remedial action when necessary 

 
Desirable

• Experience of managing a Mental Health / clinical team    
• Deep understanding of the impact of mental health/suicide  
• Project management qualification 

 
WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme 
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

 
LEARN MORE
 
If you would like to learn more about working for James' Place, sign up to our online recruitment information session on Wednesday 8th April at 6:30pm - 7:15pm
 
HOW TO APPLY
 
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the screening questions relating to the knowledge and skills you hold for this role. Please note, you do not need to upload a cover letter for this role. 
 
Closing date: Friday 17th April, 12 noon.
 
First round interviews are expected to be held on Friday 24th April. 
 
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
 
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
 
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
 
REF-227 788

Opportunity to pioneer work with children of all ages within the local community at an exciting Community Hub. The Rising Generation Pastor will oversee a team of children's and youth workers, supporting them in offering a wide range of groups and events. 

Overall responsibilities include:

- Overseeing all areas of ministry to the rising generation (0 - 18 year olds) within the church and the local community, including holding the overall vision.

- Line managing the youth team including the Assistant Youth Pastor, PAIS Apprentice team leader and Trainee Kids and Families Pastor.

- Engaging with local schools and building on existing relationships.

- Overseeing the rising generation budget and engaging with the fundraising team to seek funding opportunities.

General Duties:

- To find and initiate innovative ways of engaging with children, young people and their families both within the local community and those already engaged with church.

- To work with the Rector, the PCC and rising generation team in growing the St Peter's vision and strategy for reaching the rising generation in our local community and helping them grow as followers of Jesus.

- To oversee the running of a range of different activities and projects for children and young people in the St Peter's Community and Youth Hub.

- Work alongside mission partners such as PAIS and Scripture Union.

- To visit local schools regularly and lead acts of worship within them.

- To lead lunchtime and/or after school activities in schools, including expanding use of our Youth Alpha material.

- To assist in providing chaplaincy as requested within the local schools and to seek opportunities to grow mission.

Safeguarding

- To oversee the Children's and Youth Ministry in a way that follows National Safeguarding Guidelines.

- To respond effectively and appropriately to any safeguarding concerns as they arise, following the safeguarding protocol.

- To build and maintain consistent appropriate relationships with children and young people in person (employed staff or volunteer team members must not engage in exclusive or romantic relationships with young people under the age of 18 or vulnerable adults as this against the law and could result in prosecution).

Person specification:

- Leadership qualities with the ability to manage a team and work with volunteer leaders.

- Clear and effective communicator with people of varying ages and in particular children, young people and parents.

- Ability to work missionally within the local community.

- Ability to come up with creative ideas for engaging with children and young people.

- Developed organisational skills.

- The ability to work using own initiative when required, as well as to work with a team.

- Good pastoral skills with the ability to relate easily and sensitively to a wide range of different people.

- Ability to show resilience and robustness when dealing with challenges and maintain a positive attitude to problem solving.

- Ability to troubleshoot in high pressure situations.

- Computer literate and able to enage with new technologies.

- Abiltiy to work in sympathy with the aims and ethos of the Church of England.

Personal attributes:

- A vibrant faith and love of Jesus which they are excited about sharing

- Reliability

- Flexibility

- Willingness to recieve feedback and seek to learn from it

- Honesty and integrity

- Ability to deal sensitively with confidential information

We believe that prayer and discernment are fundamental to St Peter's achieving it's mission of restoring relationships and transforming lives.  As a staff member you are expected to:

- Attend meetings involving prayer and worship.

- Be committed to St Peter's Mission, values and beliefs.

- Maintain your own spiritual development, discover your gifts/callings and grow in discipleship.

- Live out Christian values as you represent St Peter's externally.

As a church we are committed to the appropriate development of every team member.  Funding will be provided for training and development.

This role carries a Genuine Occupational Requirement (GOR) that the successful applicant is a committed Christian and part of the church family.

Forensic Mental Health Recovery Worker (Nights)

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Forensic Mental Health Recovery Worker (Nights)

Location: Lewisham. This service does not have step free access

Salary: £15,000 

Shift Pattern: Part time role covering gaps within the rota which may mean one week working 10.5 hours, and the following week working 21 hours. Shifts will vary Monday to Sunday and will be pre-arranged on a monthly rota. You may be required to work outside these hours as per resident and service requirements. 

About the Role

We're hiring a Forensic Mental Health Recovery Worker to join our team based in Lewisham. New Hope is a 24 hour supported accommodation service for adult males with diagnosis of mental health and convictions. As a Forensic Mental Health Recovery Worker you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. We support our residents in developing coping strategies and building supportive relationships, with a commitment to professionalism, teamwork, and customer service. 

You will support with tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Build and maintain positive therapeutic relationships with residents, offering both practical assistance and emotional support.
• Equip residents with the necessary skills, experiences, networks, and training to help them transition into semi‑independent or independent living.
• Provide support with personal needs as required by residents.
• Take part in, and encourage residents to engage in, the delivery and development of projects, initiatives, training opportunities, and volunteering activities.
• Manage a caseload of residents, contributing to the creation and review of support plans, risk assessments, and progress reviews.
• Recognise early indicators of declining mental health and implement suitable interventions to prevent crisis situations.
• Promote financial and economic wellbeing while supporting residents in reintegrating into the community.
• Complete safeguarding referrals and other relevant referrals when required.

About You

This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives and a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

What are looking for:

• Experience of working with people of complex backgrounds, ideally within mental health
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

• Travel required: 15 days / year (approx.)
• Location: Home-based in either UK, Germany or Spain.

We are seeking a Researcher to support the activities of the Patient Evidence Department of Myeloma Patients Europe (MPE).

Please send your CV and cover letter at recruitment @mpeurope. org. Applicants must have the right to work in the UK, Germany or Spain. Applications without a cover letter will be rejected. 

The following tasks and core responsibilities are non-exhaustive and subject to change depending on needs of the organisation.

Job Purpose

The Researcher will support the Patient Evidence department in generating, analysing and communicating patient-centred evidence to inform clinical, regulatory, industry, academic and policy decision-making, and to fuel progress across MPE programmes and activities. The role involves working with qualitative and quantitative data, supporting research projects and contributing to evidence-based outputs that amplify patients’ experiences and needs. The Patient Evidence department conducts our own patient-focussed research and collaborates on external projects with patient and medical organisations, universities, clinical teams, industry partners and regulatory bodies.

Main Duties and responsibilities

Perform the following duties in conjunction with and under the guidance of the Head of Patient Research:

• Independently design research projects and develop research protocols aligned with MPE’s research strategy, including surveys, interviews and literature reviews.
• Support the development of proposals to secure public and private funding to support research activities.
• Independently conduct assigned research tasks in accordance with project deliverables and timelines.
• Conduct and analyse qualitative (interviews, focus groups) and quantitative research (surveys).
• Conduct desk research (systematic and non-systematic literature reviews) on topics such as patient experiences, health systems and psychosocial impacts of myeloma.
• Maintain accurate records of participant data, safeguarding the confidentiality of participants and patient data, as necessary.
• Write up research results and prepare visualisations of data for different audiences (including for patients, clinicians, academic journals).
• Disseminate research results including presentations at international and national conferences, internal and external meetings and workshops. Represent MPE at internal/external meetings when needed.
• Collaborate with communications colleagues to design strategies to disseminate our research to wider audiences.
• Collaborate with relevant stakeholders to develop recruitment and involvement strategies to enhance participation from underserved groups and from different parts of Europe.
• Engage with patients, families, clinicians, patient organisations and other stakeholders involved in MPE patient evidence projects and other myeloma research.
• Provide administrative and organisational support for the Research Advisory Committee.
• Contribute to our member research support training programme including delivering workshops and training events on research design and methodology.

Other responsibilities

• Undertake any other reasonable duties as required by the Head of Patient evidence.
• Critically appraise and provide advice to the wider MPE team on research and evidence requests.
• Build good relations with members, internal and external stakeholders (including doctors, researchers and medical representatives within companies).
• Respond to external patient organisations’ requests on research and evidence topics.
• Attend scientific congresses and meetings and stay abreast of important developments related to myeloma patient evidence.
• Develop content for MPE website, social media and other communications.
• Participate in advisory boards for the pharmaceutical industry.
• Engage with training and continuing professional development.

Essential criteria

• An undergraduate degree in a relevant subject (such as psychology, social sciences, health policy, health and social care, public health or related fields)
• Master’s degree in a relevant subject (MRes Health Research, MPH, or health-related subject MSc with substantive research component)
• A minimum of 3 years experience conducting applied health research
• Knowledge and experience of qualitative and quantitative research methodologies including surveys, focus groups and interviews applied to health-related research
• Strong skills in qualitative, quantitative or mixed-methods analysis.
• Understanding of principles of Good Clinical Practice in research.
• Proficient at Office suite – Word, Excel, PowerPoint (or equivalent), and specialist quantitative/qualitative analysis software (e.g. SPSS/R, or Atlas/Nvivo).
• Ability to work from home in a virtual setting with a team spread across Europe.
• Strong listening, communication and presentation skills.
• Rigorous work methods and high attention to detail.
• Demonstrated excellence in writing, proofreading, and editing in English.

Desirable criteria

• A PhD in a related field
• Project management experience
• Experience in cross-national research
• Experience in working with patients, researchers, doctors and representatives from the pharmaceutical industry desirable
• Experience in systematic or non-systematic literature review
• Publications in peer-reviewed journals
• Familiarity with patient-reported outcomes (PROs) and patient experience data
• Knowledge/expertise of cancer patient experience research
• Knowledge of drug development process and clinical trials
• Knowledge and experience of ethical review procedures
• Fluency in additional European languages

Personal attributes

• Organised, with excellent project management and time management skills.
• Ability to lead and work independently on assigned tasks and take appropriate initiative.
• A motivated and self-aware team player, who can work independently or collaboratively with equal success.
• Ability to explain complex scientific terms and knowledge into lay language.

We offer:

• Opportunity to contribute to impactful, patient-centred work at a European level.
• An exciting position in the emerging field of evidence-based patient advocacy, working together with key patient advocacy leaders across Europe.
• Permanent position with flexible hours giving the opportunity to progress and to integrate in a dynamic, friendly and multi-cultural team working from different European cities.

About MPE

Myeloma Patients Europe (MPE) is a pan-European organisation representing 57 myeloma and amyloidosis patient groups from over 35 European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 14 staff members runs remotely the day-to-day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Patient Evidence and Member and Patient Community Programmes.

MPE’s vision is a world where every person affected by myeloma has access to the knowledge, diagnostics, treatment and care they need to have the best possible outcomes and quality of life.

Our mission is to drive advocacy by empowering the myeloma community through research, education and collaboration.

Read more about our strategic goals for 2025-2030 here: w ww.mpeurope.or g/about-mpe/our-goals/

About the Patient Evidence department

The MPE Patient Evidence department was established in 2020 to generate evidence to better understand and articulate patients’ perspectives, influence decision-makers and use evidence as a driving force for progress across our strategic goals.  The team is led by Dr Eilidh Duncan and our goal is to lead the development of robust patient evidence to improve experiences, outcomes and access for myeloma patients and their families. We achieve this by spearheading novel patient research initiatives that address gaps in the evidence and ensure the meaningful inclusion of patient perspectives in research design, conduct and interpretation. We use the evidence we generate internally to fuel progress across all MPE programmes and activities and externally by decision-makers including those in clinical, regulatory, industry, academic and policy settings.

The deadline for applications is 1 May 2026 and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps. 

If you have any questions in the meantime, please reach out to us at our recruitment email address.

OUR VISION

A society where everyone, regardless of background, has equal opportunity to achieve long-term professional and personal success.
 

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.
 

OUR VALUES

• Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
• Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
• Integrity: We act with integrity and communicate openly with all our stakeholders.
• Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire a Data and Insights Officer, in the Programme Delivery and Impact team, reporting to the Head of Programme Delivery.

Role Description

The Data and Insights Officer plays a pivotal role in ensuring a seamless, high‑quality experience for students prior to joining an SEO London programme. The postholder will support data analytics, uphold data integrity, and drive continuous improvement across the participant journey. This role works closely with programme delivery and Impact teams and reports to the Head of Programme Delivery.

Key Responsibilities

Student journey and experience

• Monitor student engagement and communications outside selective programmes.
• Support smooth technical transitions between divisions (Schools → Careers → Alumni).
• Deliver, develop, and quality‑assure student support outside selective programmes, including the SEO Elevate Programme and Student Portal resources.

Data Integrity and systems management 

Support and monitor cross-team compliance with playbooks to maintain high data integrity
Manage mass data monitoring and correction activities to ensure database accuracy.
Improve Salesforce adoption by providing internal training, guidance, and support tools.
Update and refine workflows and playbooks that improve data quality and consistency of the student experience

Delivery Performance Monitoring 
Standardise programme evaluation processes and analyse results to identify themes that inform continuous improvement.

• Embed student voice by capturing stories, insights, and feedback, including through engagement with the SEO Champion Youth Advisory Group.
• Develop Salesforce dashboards to support programme delivery teams in monitoring performance against key KPIs.
• Attend events to collect student stories, testimonials, and quality observations.

Reporting and Analysis

• Support delivery teams with firm end-of-cycle reporting and ad-hoc firm queries
• Oversee the Post-Internship/Post-Spring feedback process reporting on themes internally
• Support the Impact team with data analysis and reporting as required

Skills and Experience

We welcome applicants who can demonstrate experience in some of the following areas and are keen to develop further:
 
Technical Skills

• Advanced Salesforce skills, including building complex reports and dashboards (training provided on SEO London’s system).
• Intermediate Excel skills (formulas, pivot tables, Power Query; no VBA/Macros required).
• Strong data analysis skills and attention to detail.
• Power BI data visualisation skills or interest (desirable).

Programme & Project Skills

• Proven ability to manage projects efficiently and keep tasks and deliverables well organised.
• Interest in programme evaluation and continuous improvement.
• Ability to explain complex data and processes clearly and concisely.
• Understanding of the student lifecycle (school and university) and the industries SEO London operates in.

People & Communication Skills

• Ability to collaborate with and influence a range of internal teams and stakeholders.
• Strong understanding of employability skills required for participants to be job market ready.
• Clear communicator with strong listening skills and an empathetic approach.

What we offer?

• Annual Leave: 28 days + Bank Holidays.
• Enhanced Family Friendly Policy.
• Flexible working (2 days in the office) and a lovely office space by Borough Station.
• Benefits:
  1. Employee Assistance Programme
  2. And more…

Closing date for applications

Closing date for applications: 24 April 
 First and Second interview: TBC

Equal Opportunities Statement

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.