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Thank you for your interest in the role of Operations Officer at the Fair Education Alliance
The Fair Education Alliance (FEA) is a cross-sector coalition of 300 member organisations tackling educational inequity. We unite behind a shared vision: no child’s success is limited by their socioeconomic background.
In September 2025 we launched an ambitious five-year strategy ‘From Neighborhood to National’ to confront the deep-rooted inequities facing children and young people. This is an exciting moment of organisational growth at The Fair Education Alliance. As we scale our work and our team, we are investing in our operational foundations to ensure we remain well-governed, financially resilient and able to deliver our strategy with confidence.
This role is central to that investment. You will be joining a small, highly capable operations team and playing a pivotal role in how FEA runs day-to-day as it grows. You will work closely with relevant members of the senior leadership team and colleagues across the organisation, and your contribution will be felt across everything we do.
The Operations Officer plays a central role in ensuring that the Fair Education Alliance runs smoothly, efficiently and to a high standard across all aspects of its work. Working as part of the operations team, the postholder helps maintain the systems, processes and practical foundations that enable the organisation to function effectively.
This includes supporting people operations and HR administration, coordinating governance processes, managing organisational systems and IT access, and delivering high-quality logistics for events and organisational activities.
Acting as a trusted point of support for colleagues, the Operations Officer helps create a responsive and well-organised working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional organisation, sound judgement and a genuine pride in quality.
By ensuring that the practical aspects of the organisation run reliably and well, the Operations Officer helps create the conditions that allow the Fair Education Alliance to deliver its mission and drive progress towards a fairer education system.
Applications will be reviewed on a rolling basis from Tuesday 10 March
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Applications close: 30 March (9am)
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First round interviews: Rolling during application window
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Second round interviews: Rolling during application window
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Start date: As soon as possible (to be agreed with the successful candidate)
No child’s success should be limited by their socioeconomic background.
Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.
Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.
After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.
NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.
In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.
The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.
As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”
As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.
Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.
The Role
Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.
This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.
You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.
With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.
Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.
Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.
The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.
Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.
The Person
This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.
Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.
A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.
You’ll bring most of the following:
- Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
- Experience influencing government policy or engaging with commissioners of public spending
- Experience developing or improving regulatory, registration or accreditation processes
- The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
- Financial literacy and experience overseeing organisational budgets and sustainability
- Experience developing and delivering strategy and operational plans
- Confidence using digital systems, data and communication platforms to support organisational priorities
- Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria
Desirable
- Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
- Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
- A second language would be welcomed.
- Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.
A full candidate pack providing further information about the organisation accompanies this ad.
Key Information
NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.
To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.
- Applications close at 5pm on Friday 10 April 2026.
- Discovery conversations with House Recruitment will take place on a rolling basis.
- Final interviews will be held in person in London on Wednesday 29 April 2026.
Equality, Diversity and Inclusion
NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.
Head of Policy and Public Affairs
Bring your energy, creativity and expertise - and help us impact young people positively.
Location: Sherborne House, London (hybrid)
Salary: £52,535 per annum
Closing Date: 29 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Step into a role where your policy expertise drives real change. As Head of Policy and Public Affairs, you’ll lead an ambitious strategy to influence national decision‑makers, shape legislation and ensure the voices of people affected by homelessness are impossible to ignore. You’ll turn insight into impact, championing our values while strengthening our political presence and public profile
You’ll build powerful relationships across Westminster, Whitehall and the wider sector, producing sharp briefings, commissioning research and delivering high‑profile events that elevate Depaul’s influence. Confident in the media and skilled at simplifying complex issues, you’ll work across teams to anticipate policy change, spark innovation and help drive forward our mission to end homelessness. If you’re driven, strategic and ready to make national change happen, this is your platform.
Key deliverables:
• Develop organisational policy positions on key strategic issues for Depaul UK, focusing on policy areas that matter for our client group including homelessness, housing, welfare, health and care leavers.
• Working with the Director of Development and External Affairs to deliver a multi-year policy and public affairs strategy, you will own its delivery, having demonstrable impact on policy through influencing legislation, as well as securing funding and commitments from the government .
• Work with the Executive Director of Fundraising and Communications and their team to improve Depaul’s public profile by giving us a louder political voice.
• Work with the Executive Director of Operations and their team to ensure Depaul is well positioned to respond to changes in policy and regulation.
• Work in partnership with Depaul UK’s Head of Data and Insights on research projects designed to influence policy.
• Monitor, analyse and report on policy developments which may impact on the work of Depaul UK.
• Provide high quality written and verbal briefings, reports and submissions to consultations.
• Work with senior colleagues to develop positive relationships for Depaul UK with ministers, senior officials, elected Mayors, Parliamentarians and with other policy influencers including our peers in the homeless sector.
• Ensure that the voices and experiences of clients are heard and understood to improve and change services delivered by Depaul, commissioners and policy makers.
• Give interviews to the media.
• Organise and coordinate events and meetings.
• Strengthen Depaul’s links with other voluntary sector organisations in the homelessness, youth and faith sectors.
• Contribute to Depaul International’s global influencing work.
What we are looking for from you (Person Specification)
When completing your application form please address all the areas below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability.
To carry out this role we are looking for the following from you in terms of qualifications, experience, skills and competencies:
Knowledge
• Strong knowledge of the homelessness sector and policy context is desirable but not essential, it is essential that you have developed strong, specialist knowledge of a UK policy area or areas.
Experience and skills
• Having had demonstrable impact on government policy.
• Developing and maintaining positive relationships with Parliamentarians and officials
• Organising or helping to organise events, it is desirable but not essential that you have organised events in Parliament
• Leading projects with colleagues from different internal or external teams
• Delivering high quality verbal and written policy briefings and presentations to senior stakeholders
• Working with colleagues to secure media coverage
• Excellent written and verbal communication skills
• Ability to work on own initiative and with low levels of supervision
• Ability to prioritise key tasks and manage conflicting priorities
• Ability to deliver to deadlines, sometimes at short notice
• Desirable - drafting and delivering policy and/or public affairs plans/strategies
• Desirable - representing organisations in the media and at events
You will need to be able to travel throughout the UK and on occasions work out of hours.
You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.
There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.
The successful candidate will have:
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Experience of working with adults with learning disabilities and autistic adults in a community setting
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Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
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A ‘Person Centred Planning’ ethos
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Providing support with personal care as required
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Excellent communication and record keeping skills
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card.
To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Closing Date: Tuesday 17th March
Interview Date: Wednesday 25th March
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



The client requests no contact from agencies or media sales.
We’re recruiting an experienced, creative and hands-on communications specialist to work with Platform Places and Footwork over the next 10 months – to develop our bold narratives and inspiring content that help drive locally-led neighbourhood transformation.
- Target start date: 11th May 2026
- Time input: 3 days per week (0.6 full-time equivalent), with flexibility for up to 4 days per week in certain busy periods, by mutual agreement
- Remuneration: £55,000-£61,500 per year (pro rata) depending on experience
- Flexible working: Work hours can be flexible as long as role objectives are met
- Location: Hybrid, remote or in-person (option to work from our London office). Monthly in-person team days in London, plus occasional trips to partners in Newcastle, Sheffield, Liverpool, Bristol and London and learning gatherings (expenses covered).
- Contract type: PAYE employment contract. 10 months fixed term.
- Eligibility: Applicants must have the legal right to work in the UK.
About us
In 2025, Platform Places integrated with Footwork Trust, becoming what we call ‘civic partners’. Together we facilitate locally-led neighbourhood transformation – so people have the power to live affordably, sustainably and together.
About Platform Places
Platform Places is a national cross-sector collaboration and not-for-profit social enterprise with a mission to unlock town centre buildings for amazing ideas that help us live affordably, sustainably and together. We convene councils, community leaders and asset owners around the country to build powerful partnerships, to unlock buildings for local benefit. We support these Partnerships with access to funding, technical expertise and networks.
Our deeper intention is to localise and democratise who owns, controls and transforms town centre and neighbourhood buildings, so that communities can:
- design spaces to meet local needs – whether affordable space for arts, music, healthcare, local food, housing, nature connection, reuse & repair, childcare etc
- retain and reinvest the wealth generated by these buildings.
We’re inspired by pioneers like Hastings Commons, Stour Trust, SAFE Regen, Civic Square, Nudge Community Builders, Makespace Oxford and other members of the Mycelial Network.
About Footwork Trust
Footwork (UK charity Footwork Trust) supports local people to transform their neighbourhoods for the better and builds alliances to make this possible.
Since 2022, Footwork’s ‘People and Place’ programme has supported over 50 community innovators to turn their bold ideas into lasting positive change, in response to a local social or environmental challenge. Often reviving land and buildings for community use, they are part of a growing force for fairer, locally-led regeneration, making the places they call home more resilient and equitable.
Through national and local events, Footwork creates spaces for peer support and shared learning, showcases inspiring examples, and convenes built environment practitioners to enable true collaboration with community partners.
Together, Footwork and Platform Places co-facilitate the Mycelial Network for Community Asset Developers.
About the Local Property Partnerships pilot, 2024-2027
Thanks to National Lottery players, Platform Places and partners have received almost £2.5 million over three years from The National Lottery Community Fund, the largest community funder in the UK. The funding is being used to enable communities to come together and secure long-term spaces for the activities and services that they need the most.
This fund and programme resources local leaders in neighbourhoods in Newcastle, Sheffield, Liverpool City Region, Bristol and London – working towards shifting multiple buildings into long-term local ownership. We’re also supported by our national partner organisations Architectural Heritage Fund, Power to Change and Social Investment Business. Our intention is that this work will lay the groundwork for a larger follow-on funding programme, which catalyses England-wide adoption of this approach.
The role
We’re looking for an experienced, creative and hands-on communications specialist to join our small team and network of local and national partners.
The Communications Lead will focus on our key programmes, with the below time distribution. The challenge and opportunity is to hit the ground running and drive communications across our key channels – to help attract allies, funding and support, and inspire replication of these approaches in neighbourhoods around England.
2 days per week, ‘Local Property Partnerships’:
- You’ll lead on promoting, and sharing learnings from, Platform Places’ exciting pilot programme (funded by National Lottery Community Fund) – which is localising and democratising who owns, controls and transforms town centre buildings in five neighbourhoods across England.
0.75 days per week, ‘People and Place’:
- You’ll promote, and share learnings from, Footwork Trust’s ‘People and Place’ programme – which supports community innovators to turn their bold ideas into lasting positive change for their place.
0.25 days per week, Wider movement building:
- You’ll work on ad hoc broader communications opportunities that support our mission and the programmes – for example, creating a content piece with local or national partners from our wider network, or pitching a media story that cuts across all our programmes.
This involves the following areas of responsibility:
- Build on our working communications strategy
- Work with co-directors to develop our bold, inspiring core messaging, and update our boilerplate narratives
- Manage digital channels for Platform Places and Footwork: a) plan and create regular social media content; b) write newsletters (approx. quarterly); c) upload and edit website content, on Squarespace (drag-and-drop editor) and occasionally Wix (guidance available).
- Strategic media relations: build journalist relationships and pitch stories (local or national), op-eds and comments
- Work with local and national partners to share inspiring and compelling stories
- Develop practical how-tos and templates, together with partners (you'll have support initiating partner relationships)
- Provide comms guidance to local programme partners
- Support co-directors and partners with speaking engagements and event opportunities
You’ll start from a strong foundation of communications activities, along with our established tone, visual identity and branded templates – with lots of freedom for new ideas.
About you
- You’re as comfortable with creative storytelling as you are with practical resources
- You’re a campaigner for systems change – experienced in attracting allies and creating communications for diverse audiences
- You make it sing – you turn dense or complicated materials into clear and effective narratives to shift opinion and action
- You’re a collaborator – you can effectively hold relationships with local and national partners to plan and deliver coordinated communications
- You can ‘wear all the hats’: you get stuck in on strategy and roll up your sleeves on delivery; you know when to pitch to media and when the tactic is digital; you can knock up great copy or quick Canva graphics without aiming for perfection
- You’re efficient and resourceful, comfortable leading on comms in a small (and collaborative) team, and know how to make things happen on a small budget (and when to seek external specialists)
- You’re passionate about community-led places and social and environmental justice – and you’re knowledgeable about at least one of: high streets, property, retrofit, community business, heritage buildings, cultural venues, town planning, neighbourhood governance
We know you likely have a particular comms specialism, with more strengths and experience in some areas than others. We’d love to hear about this, and about your approach to getting stuck into the rest.
Our team & culture
You’ll be joining our small, agile team of six people across Platform Places and Footwork. We meet in-person on a monthly basis to have lunch together and plan ahead, and have weekly online huddles to check-in and discuss priorities.
We work flexibly around our needs, whether a caring responsibility or otherwise.
Our culture is driven by our values: generous sharing, diverse perspectives, active listening and curiosity, staying networked and joy.
The client requests no contact from agencies or media sales.