Finance and facilities manager jobs

This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.

The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.

The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.

Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.

Employment Details: 

• Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely) 
• Job Title:  Director of Operations 
• Reporting to: CEO, with accountability to the Board of Trustees 
• Line Manages: Operations Co-ordinator and Finance Officer
• Employment Type: Full-Time (40hrs Per Week)
• Start date: October 2026 (Ideally, or later if you have a notice period) 

Benefits:

• Annual Leave: 25 days (Exclusive of Bank Holiday)
• 1 x WFH/flexi working as per policy
• CPD Budget: £1000
• Group Life Insurance
• Discount on Food (Specific Restaurants)
• Free Brunch every Thursday
• Company Well-being Events
• Pension Contribution

Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027. 

This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model. 

The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve. 

Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers. 

Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her. 

Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives. 

Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive. 

As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more. 

Our Vision: 
A world where empowered girls reach their potential through equitable opportunities.

Our Mission: 
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities. 

Our Values: 

• COLLABORATIVE 
  We co-curate programmes with our Sis-Stars. We seek powerful partnerships. 
• EVIDENCE-BASED 
  We build trust and respect within our sector. 
• MASTERFUL 
  We aim for excellence as standard and share our learning. 
• SOLUTION-FOCUSED 
  We innovate to overcome challenges with a long-term goal in mind. 
• TENACIOUS 
  We are not afraid to take a stand and push for change. 

 
Key Responsibilities 

Strategic Leadership and Implementation 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action. 
• Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions. 
• Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery. 
• Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed. 
• Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes. 
• Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement. 
• Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions. 

Financial Strategy and Audit 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability. 
• Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience. 
• Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making. 
• Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions. 
• Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process. 
• Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice. 

Financial Management 

• Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities. 
• Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve. 
• Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance. 
• Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators. 
• Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model. 
• Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation. 
• Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters. 
• Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed. 
• Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date. 
• Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors 

Culture and Operational Effectiveness 

• Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability. 
• Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women. 
• Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency. 
• Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth. 

People Planning and Management 

• Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions. 
• Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development. 
• Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations. 
• Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need. 
• Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development. 
• Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions. 
• Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit. 
• Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values. 

Compliance and Risk Management 

• Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer. 
• Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission. 
• Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees. 
• Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.

Governance, Communications and Facilities 

• Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team. 
• Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively. 
• Work closely with trustees through the Finance and Audit committee 
• Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs. 
• Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required. 
• Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities. 
• Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed. 

Person Specification 
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women. 

You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees. 

Essential Experience and Knowledge 

• Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation. 
• Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes. 
• Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money. 
• Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board. 
• Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams. 
• Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change. 
• A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees. 
• Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers. 
• A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making. 

Skills and Leadership Approach 

• An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation. 
• The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations. 
• Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail. 
• Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly. 
• Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum. 
• Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board. 
• A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action. 
• The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR. 
• Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy. 

Values and Commitment 

• A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women. 
• The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making. 
• A commitment to continuous learning, reflective practice and personal and professional development. 

Desirable 

• Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women. 
• Experience of working within a founder-led organisation or alongside a founder CEO. 
• Experience of supporting an organisation through growth, restructuring or the development of a new strategy. 
• Knowledge of culturally competent, trauma-informed or relational approaches to working with young people. 
• A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership. 
• Experience working with social care and educational service providers (statutory and third sector). 
• Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation. 

Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

This post is subject to two satisfactory reference checks and DBS enhanced disclosure.

How to apply

Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:

Values alignment 
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
 
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?

Finance 
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant. 

Timeline
Deadline for applications: End of day Monday 31st August 2026 
First round interviews: w/c 7th September 
Second round interviews: w/c 14th September
Decisions made: by 22nd September 

Thank you for your interest in joining Sister System in our mission to inspire and empower young women. 

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

Please refer to job description. 

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Treasury Coordinator

Full-time, 35 hours per week Monday to Friday, 3 days in office in central Cambridge (Tuesday, Wednesday and Thursday) and 2 days working from home (Monday and Friday).

Role Summary
FEBS Treasury Is a small department at Federation of European Biochemical Societies. The Treasury deals with all aspects of FEBS’ finances and comprises the Treasury Manager and the Deputy Treasury Manager. The work done in The Treasury is under the direction of the Honorary Treasurer, Professor Frank Michelangeli.

Key Responsibilities

Coordination of finance email

• Check emails receive a response in a timely manner
• Flag complicated queries or where possible resolve them

Preparation of bills on Xero:

• Prepare payments for expenses reimbursement, goods and services invoices, prizes
• Prepare bursaries and other grants on Xero

Liaison and coordination with Fellowship and Advanced Courses Committee administrators

• Coordinate with committee administrators to ensure a smooth processing, and correct payment of grants
• Check payments are valid and have approval
• Deal with queries from grantees

Processing of receipts

• Membership societies subscriptions
• Recharges in relation to Advanced Courses

Assist with administration of Finance Committee meetings and other Treasury events

• Assist with the administration of FEBS Treasury meeting including arranging meetings and booking facilities
• Travel to European countries to attend FEBS Treasury and other meetings and events

Other responsibilities:

• Duties may evolve with time, according to requirements of FEBS.
• Any other reasonable duties as requested by line manager.

FEBS is looking for someone who is:

• Diligent and reliable
• Educated to degree level or equivalent
• Experience of accounting systems is beneficial, ideally Xero, although training will be given
• Confident working independently without supervision and has good time management skills
• Knowledgeable of Microsoft Office including Word and Excel
• Confident liaising with a range of people
• Accurate with excellent attention to detail
• Experience of project administration would be a benefit.

Annual leave: 24 days (plus English bank and public holidays)

Salary: £28,371, moving to £30,951 on successful completion of probation period.

Pension: employer contribution of 15% of gross annual salary to NEST company pension scheme.

Training: up to £2,500 allowance for approved job-related training eg. AAT or ACCA.

The application process will involve an on-line interview plus at least one face-to-face interview in Cambridge. Reasonable travel costs to the interview will be reimbursed by FEBS.
Two references are required, and these will be contacted by FEBS once an offer of employment is made. One referee should be the current or most recent employer and, ideally, the other should be a previous employer. However, if this is not possible for both referees, you can provide the details of another person who can confirm that you are suitable for the post.
The offer of employment is subject to satisfactory references.
FEBS has a responsibility to ensure that all employees are eligible to live and work in the UK.
The deadline for receipt of applications is Monday 24 August 2026.
The interviews are expected to be held on either Friday 4 or Monday 7 September 2026.

Plumstead Community Law Centre is a specialist legal advice charity providing free legal advice and representation in immigration, welfare benefits and employment law. Based in the heart of Woolwich, we support local people through our office and community outreach services.

We are seeking an Interim Chief Executive / Operations Manager to oversee the day-to-day running of the Law Centre. Working closely with our Board of Trustees, you will manage staff, office operations, finance and administration, funded projects and organisational compliance, ensuring our services continue to deliver high-quality support to the community.

This flexible role could suit an experienced Chief Executive, Charity Manager, Operations Manager, Office Manager or Practice Manager. Experience of the legal advice or charity sector would be advantageous but is not essential.

To apply, please send your CV together with a supporting statement explaining how you meet the requirements of the Job Description and Person Specification..

Applications will be considered on a rolling basis and the vacancy will remain open until the post is filled.

Plumstead Community Law Centre is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Project Manager (CEO)

Following many years of exceptional service, which has seen Durham City Youth Project (DCYP) grow and develop, our current Project Manager (CEO) is stepping down from her post.  The DCYP trustees seek to appoint a Professionally Qualified and Experienced Project Manager (CEO) who can demonstrate passion and enthusiasm to lead the Project into the next stage of its development.

DCYP has been supporting children and young people since 1933. We work across County Durham to provide youth work, counselling, sexual health education and wellbeing support for young people aged 8–19, and up to 25 for those with additional needs.

Our mission is to create opportunities that help young people develop confidence, resilience, skills and aspirations while ensuring they have access to trusted adults, positive activities and support when they need it most.

We believe every young person deserves the opportunity to thrive regardless of their background, circumstances or challenges.

Hours: 35 hours a week to work regular evenings and weekends
Salary: £33k – 37k per annum
Holidays: 6.5 weeks holiday (pro rata), inclusive of  bank holidays
Based: Across County Durham
Benefits: Company pension scheme
Occupational sick pay
Ongoing training and professional development
A supportive and flexible working environment

Durham City Youth Project is committed to safeguarding and promoting the welfare of children and young people. Appointment will be subject to satisfactory references and an enhanced DBS check.

Finance and Operations Officer – Forward Thinking

Forward Thinking is a small, dynamic charity where every member of staff makes a significant contribution. We are looking for someone who enjoys taking ownership of a varied role, works proactively in a small team and takes pride in supporting the smooth running of the organisation which works  in frontline mediation in conflict zones. 

Duties and Responsibilities

The Finance and Operations Officer plays a central role in ensuring the smooth day-to-day operation of Forward Thinking. This is a varied role comprising approximately two days per week of office administration and operations and one day per week of bookkeeping and finance administration.

The successful candidate will take a hands-on approach to coordinating staff diaries, organising meetings, supporting governance and compliance, maintaining office systems and policies, and managing the charity’s day-to-day financial administration.

You will report directly to the Director of Forward Thinking and will be in regular contact with him to keep him informed of key developments.

To succeed in this role, you will be highly organised, capable of managing multiple priorities, able to work to deadlines and comfortable working independently within a small, collaborative team.

Start date: Immediate

Essential Requirements

The role requires an individual with experience in office administration and bookkeeping, ideally within the charity or voluntary sector.

You will demonstrate the ability to organise meetings at short notice, coordinate diaries, prepare accurate minutes and maintain effective office systems. You will also be responsible for monitoring funding and reporting deadlines, ensuring compliance with the charity’s governing documents, and maintaining key organisational policies including safeguarding, health and safety, insurance and GDPR.

Experience using accounting software (preferably Sage Business Cloud) and strong Excel skills are essential.

3-5 years experience

The successful applicant will demonstrate:

• Excellent organisational skills and a high level of attention to detail.
• The ability to manage multiple priorities and meet competing deadlines.
• Experience of office administration and bookkeeping.
• Strong communication skills, both written and verbal.
• Confidence working in a fast-paced environment.
• A personable and professional approach, with the ability to work effectively within a small team working on the frontlines of conflicts. 
• Good written English and the ability to produce accurate meeting minutes and reports.
• Good IT skills, including Microsoft Office (particularly Excel) and confidence using online systems and updating websites.

Further Information

This is a permanent role working three days per week, comprising approximately:

• Two days per week: Office Administration
• One day per week: Bookkeeping and Finance Administration

The successful candidate will be based in-person at Forward Thinking’s offices in Millbank Tower, London. No hybrid working.

Salary: £24,000–£28,000 per annum for three days per week depending on experience (equivalent to approximately £40,000–£46,500 full-time equivalent).

FOR FULL JOB SPEC AND DESCRIPTION PLEASE SEE ATTATCHMENT 

Key words: Finance, Administration, Book keeping, Operations

Job Title: Fundraising Manager

Contract: Permanent

Salary: £40,000

Hours per week: 28 hours 4 days per week

Annual Leave: 25 days plus bank holidays (Pro Rota)

Role Description

The Senior Fundraising Manager will play a key strategic role in supporting the mission and ministry of St Edmundsbury Cathedral by developing and delivering a diverse range of fundraising activities, with a particular focus on Trusts and Foundations, major funding opportunities, donor stewardship and the growth of sustainable income.

Working closely with the senior leadership team, the role will identify and develop new funding opportunities, build strong relationships with Trusts and Foundations, and lead the preparation and submission of high-quality funding applications and reports. The postholder will also oversee the Cathedral’s Patron and donor relationships, legacy and regular giving activity, and provide strategic oversight of major fundraising events and initiatives.

Key Responsibilities

Legacy and Appeals

• Support and develop the Cathedral’s legacy giving strategy, helping to encourage and secure gifts in wills.
• Work with colleagues and volunteers to develop appropriate legacy communications and stewardship activity.
• Provide strategic support for the delivery of fundraising appeals, including the biennial ‘Gift Day’.
• Review and evaluate fundraising appeals, identifying opportunities to improve engagement and income.

Trusts and Foundations

• Develop and implement a Trusts and Foundations fundraising strategy to increase income and diversify the Cathedral’s funding base.
• Research and identify new Trusts, Foundations and other institutional funding opportunities aligned with the Cathedral’s mission, ministry and strategic priorities.
• Develop and maintain strong relationships with existing and prospective Trusts and Foundations, ensuring effective stewardship and ongoing engagement.
• Lead the development and submission of high-quality funding applications, working with colleagues across the Cathedral to gather relevant information, budgets, impact measures and supporting evidence.
• Maintain a comprehensive pipeline of funding opportunities, applications, deadlines and outcomes.
• Ensure funders receive timely, accurate and engaging updates on the impact of their support.
• Develop compelling cases for support and funding proposals for a range of projects and priorities.
• Support colleagues with grant applications where appropriate, providing guidance on funder requirements, application development and reporting.
• Monitor changes in the funding landscape and identify emerging opportunities for the Cathedral.

Donor Acknowledgement and CRM Management

• Maintain accurate and up-to-date donor records in the fundraising CRM database, Donorfy, including donation history, communications and engagement activity.
• Ensure appropriate systems and processes are in place for effective donor stewardship and relationship management.
• Produce reports and analysis from Donorfy to support fundraising planning, decision-making and income monitoring.
• Ensure donors and Patrons are thanked and acknowledged appropriately and in a timely manner, including personal correspondence and letters from the Dean where appropriate.
• Use donor data and insight to identify opportunities for increased engagement, retention and income.

Planned and Regular Giving

• Work with the Planned Giving Committee to develop and implement a strategy for increasing regular giving.
• Develop communications that encourage supporters to become regular givers.

Patrons and Donors

• Manage and develop relationships with existing Patrons and key donors, ensuring high standards of engagement through regular communications, including e-newsletters, invitations and other appropriate engagement activities.
• Oversee the delivery of the Cathedral’s Patron events, including the Patrons’ Carol Service, Spring Trip and Summer Garden Party, working with colleagues to ensure events are delivered to a high standard.
• Monitor Patron membership, renewal dates and income, ensuring effective processes are in place for timely renewal communications.
• Work closely with the Finance Department to ensure Patron income and donations are accurately recorded and reconciled.
• Develop and implement strategies to grow the Cathedral’s Patron network and strengthen relationships with existing supporters.
• Identify opportunities to deepen donor engagement and develop supporters towards increased giving and longterm involvement with the Cathedral.

Major Fundraising Initiatives and Events

• Provide fundraising leadership and strategic oversight for major Cathedral fundraising initiatives and projects as required.
• Support the delivery team of the Abbey of St Edmund, Reborn Project, providing fundraising expertise and advice as required.
• Oversee the fundraising strategy and income generation associated with major fundraising events, including the Grand Nave Autumn Ball, ensuring that events have clear fundraising objectives and deliver against agreed targets.
• Work collaboratively with colleagues responsible for event planning and delivery, providing strategic fundraising direction, supporter engagement and stewardship.
• Ensure that income and expenditure associated with fundraising events and initiatives are accurately recorded and monitored.
• Evaluate fundraising activity and provide recommendations to maximise future income and supporter engagement.

Strategy, Planning and Reporting

• Contribute to the development and implementation of the Cathedral’s overall fundraising strategy and annual fundraising plans.
• Set and monitor fundraising targets across relevant income streams, providing regular updates to senior colleagues and relevant committees.
• Use fundraising data, research and analysis to identify opportunities for growth and inform strategic decisionmaking.
• Prepare reports for senior leadership, Trustees and relevant committees as required. Work collaboratively across the Cathedral to ensure fundraising opportunities are identified and developed effectively.
• Ensure all fundraising activity reflects the mission, values and ethos of St Edmundsbury Cathedral and is undertaken with the highest standards of professionalism and integrity.
• Ensure compliance with relevant fundraising regulations, GDPR and data protection requirements, and best practice in donor stewardship.
• Support and develop a culture of fundraising across the Cathedral, encouraging colleagues to recognise and maximise opportunities for philanthropic support.

Person Specification

Essential Qualities

Qualifications

• Degree-level education or equivalent professional experience.
• Evidence of continuing professional development in fundraising or a related field.

Experience

• Significant experience in fundraising or income generation roles, with a proven track record of securing income and meeting or exceeding fundraising targets.
• Proven experience of developing and managing relationships with Trusts and Foundations and other institutional funders.
• Demonstrable experience of researching funding opportunities and developing successful grant and funding applications.
• Experience of managing donor relationships and delivering effective stewardship and engagement programmes.
• Experience of developing and delivering fundraising strategies across a range of income streams.
• Experience of managing or overseeing fundraising campaigns, appeals or events.
• Experience of using fundraising data and CRM systems to support donor management, reporting and strategic decisionmaking.
• Experience of monitoring and reporting on restricted and unrestricted funding.
• Experience of preparing funding reports and ensuring compliance with funder requirements.

Knowledge

• Strong understanding of Trusts and Foundations fundraising and the wider fundraising landscape.
• Good understanding of a range of fundraising income streams, including individual giving, Trusts and Foundations, major donors, corporate and community fundraising.
• Knowledge of fundraising regulations, GDPR, data protection and ethical fundraising practices.
• Understanding of budgeting, financial planning and monitoring in relation to fundraising.
• Understanding of effective donor stewardship, cultivation and relationship management.
• Knowledge of the principles and importance of legacy and regular giving.

Skills and Abilities

• Excellent written and verbal communication skills, with the ability to produce compelling funding proposals, cases for support, reports and donor communications.
• Strong relationship-building and interpersonal skills, with the ability to build credibility and maintain positive relationships with funders, donors, Patrons and colleagues.
• Strong research and analytical skills, with the ability to identify and assess new funding opportunities.
• Excellent project management and organisational skills, with the ability to manage multiple priorities, deadlines and funding applications effectively.
• Ability to use data and insight to inform fundraising decisions, monitor performance and measure impact.
• Ability to manage and maintain accurate records using a CRM system such as Donorfy.
• Ability to work collaboratively across teams and influence colleagues to support fundraising objectives.
• Ability to oversee and provide strategic direction to fundraising activities and initiatives.

Personal Qualities

• Highly motivated, proactive and results-driven.
• Strategic and creative thinker, with the ability to identify and develop new fundraising opportunities.
• Excellent attention to detail and a high level of accuracy.
• Ability to work independently, use initiative and take responsibility for delivering agreed objectives.
• Ability to work collaboratively as part of a team and build effective relationships across the organisation.
• Resilient, flexible and able to manage competing priorities and work effectively under pressure.
• Professional, trustworthy and committed to the highest standards of integrity and ethical fundraising.
• Commitment to the values and mission of St Edmundsbury Cathedral.
• Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care.
• Willingness to work varying hours for fundraising activities and functions, including occasional evenings and weekends, as required.

Desirable

Qualities Qualifications

• Relevant professional fundraising qualification, such as a qualification from the Chartered Institute of Fundraising.

Experience

• Experience of working with high-net-worth individuals, major donors or philanthropic supporters.
• Experience of securing significant gifts or grants from Trusts and Foundations.
• Experience of fundraising within the Church of England or another faith-based organisation.
• Experience of working in a heritage, cultural, charitable or not-for-profit organisation.
• Experience of overseeing fundraising events or major fundraising initiatives.

Skills and Knowledge

• Knowledge of the funding landscape relevant to heritage, faith, community or charitable organisations.
• Experience of public speaking and presenting to donors, funders, committees or other stakeholders.
• Knowledge of legacy fundraising and planned giving.
• Experience of using Donorfy or a similar fundraising CRM system.

Warehouse & Logistics Coordinator

One Can Trust, High Wycombe Part-time | 17 hours per week Salary: £13,600 per annum (£28,000 FTE)

Help keep our food bank running and support people facing food insecurity across South Bucks

One Can Trust is a thriving local charity supporting individuals and families experiencing hardship across South Bucks. Alongside our food bank, we run a clothes bank, toddler groups and a community café. With a dedicated team of 11 staff and over 400 volunteers, we currently support around 360 people each week.

We are looking for a practical, organised and community-minded Warehouse Coordinator to oversee the day-to-day running of our warehouse operation. This is a hands-on role that combines stock management, volunteer supervision, health and safety responsibilities and general warehouse administration.

If you enjoy working as part of a small team, thrive in a busy environment and want your work to make a genuine difference in your local community, we would love to hear from you.

About the role

As Warehouse Coordinator, you will be responsible for ensuring the smooth and efficient operation of the food bank warehouse. Working closely with volunteers and colleagues, you will oversee stock control, donations processing, warehouse organisation and compliance with food safety and health and safety standards.

This role is ideal for someone with warehouse or stockroom management experience who is happy to be actively involved in the physical day-to-day operation.

Reporting to: Operations Manager

Location: One Can Trust, 11b Duke Street, High Wycombe, HP13 6EE

Hours 15 to 17 hours per week (Monday to Friday, ideally 8.30am to 11.30am), plus approximately two flexible hours per week as required for food collections and operational needs.

A full driving licence is essential, along with a willingness to drive the charity's van.

Key responsibilities

Warehouse Operations

• Receive, inspect and record food donations from suppliers, businesses, community groups and members of the public.
• Organise and rotate stock to ensure food is stored safely and efficiently.
• Monitor inventory levels and maintain accurate stock records.
• Ensure adequate stock levels are available for food parcel preparation.
• Maintain a clean, safe and organised warehouse environment.
• Report shortages, surpluses or operational issues to the Operations Manager.

Volunteer Coordination

• Supervise and support warehouse volunteers during daily operations.
• Provide clear guidance and ensure volunteers follow warehouse procedures.
• Work closely with the Volunteer Coordinator to ensure sufficient volunteer cover.

Food Stock Management

• Carry out and review weekly stock checks.
• Identify low stock levels and report requirements to the Operations Manager.
• Liaise with the Finance and Procurement Coordinator regarding purchases.
• Oversee the collection of surplus fruit and vegetables, including undertaking collections when volunteer support is unavailable.

Health & Safety

• Promote and maintain a strong health and safety culture within the warehouse.
• Carry out routine checks, including temperature monitoring and environmental checks.
• Ensure compliance with food hygiene, manual handling and warehouse procedures.
• Act as Deputy Fire Warden.
• Work with external contractors, including pest control and PAT testing providers.
• Escalate concerns and support the implementation of health and safety improvements.

Facilities and Vehicle Management

• Support the upkeep, security and maintenance of the warehouse building.
• Ensure the charity van remains roadworthy, legally compliant and well maintained.
• Liaise with waste management providers and other service contractors.
• Undertake other reasonable duties as required to support the charity's operations.

About you

We are looking for someone who is:

• Experienced in warehouse, stockroom or inventory management.
• Highly organised with excellent attention to detail.
• Comfortable supervising and motivating volunteers.
• A confident communicator who enjoys working with people.
• Practical, proactive and willing to get involved wherever needed.
• Able to identify and solve operational problems quickly.
• Physically fit and able to safely lift items up to 25kg.
• Committed to supporting people experiencing hardship within the local community.
• Adaptable and able to manage changing priorities.
• Competent using basic IT systems, spreadsheets and stock management tools.

A Level 2 Food Hygiene and Safety qualification would be beneficial, although training can be provided.

What we offer

Working at One Can Trust offers the opportunity to make a real difference in your local community while being part of a supportive and friendly team.

We offer:

• Salary of £13,600 per annum (£28,000 FTE)
• 25 days annual leave plus Bank Holidays (pro rata)
• Contributory pension scheme
• Employee Assistance Programme
• Ongoing training and mentoring
• Opportunities to develop new skills and gain valuable charity sector experience
• A welcoming and collaborative working environment

Additional information

The successful candidate will be required to:

• Undergo a DBS check.
• Provide details of two referees.
• Complete relevant induction and training programmes.

One Can Trust is committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all sections of the community and will make reasonable adjustments throughout the recruitment process where required.

15-17 hours per week (3 hours per day) Monday to Friday, ideally 08:30 – 11:30 plus up to 2 hours ad hoc for fruit & veg collection / other requirements.

Closing date 6 Aug

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We  provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week

The Deputy Fitness Centre Manager is responsible for the operational management of TeamUCLGyms, ensuring all members have an excellent user experience across all sites. They have oversight of operational procedures, ensuring best practice and adherence to health and safety standards. They will lead from the front, ensuring fitness programming, exercise classes and personal training are of an exceptional standard. We pride ourselves on our inclusivity, and our ability to cater to all experience level and this role will help create an environment that is welcoming for all our site users.

Impact on Urban Health is part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.

As a member of the team, you have a real opportunity to shape our work and the impact we can have. This is fuelled by our desire to be more than the sum of our parts. We’re curious, we think big and we’re not afraid to take risks.

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares.

Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.

There is more information about working with us on our website where you can find out:

• How we approach recruitment
• Our team, culture and values
• The benefits of working with us
• Our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

The Innovation Manager supports the Director of Innovation to execute core parts of the innovation strategy by embedding improved delivery practices and test-and-learn capabilities across Impact on Urban Health and, where relevant, the wider Foundation, overseeing a priority set of cross-IoUH and within-programme innovation projects.

At Impact on Urban Health, we are building a portfolio of programmes that demonstrate the power of long-term approaches to complex health issues in urban environments. We focus our efforts on the London boroughs of Lambeth and Southwark, working in partnership with residents, local and national government, and community and private sector partners to improve the health of local residents. By doing this, we aim to influence others in the UK and internationally to create better health. The programmes focus on children’s health and food, financial foundations for adult health, the health effects of air pollution, and children’s mental health; and are all at different stages of development.

A Portfolio Manager builds part of a programme strategy, co-develops projects with partners, makes recommendations for funding these projects, and proactively manages the end-to-end partnership and funding lifecycle. This is a supported process, with lots of input and ideas shared across the team as the Portfolio Managers shape their projects. We build partnerships with a wide range of partners, from local communities, businesses, charities, the public sector and any other person or organisation that we think can have an impact on health equity.

Key Responsibilities

Strategy and Programme Development:

• Build a deep understanding of the health issues your programme focuses on and the relevant systems that need to change to achieve greater equity.
• Collaborate with our Data, Evaluation & Learning team to understand different forms of evidence and lived experience relevant to your programme.
• Lead on strategy development for part of one or more of our urban health programmes.
• Identify organisations with whom to collaborate.

Partnership and Funding Lifecycle:

Lead the funding partnership life cycle. This includes:

Developing ideas and partnerships

• Approach relevant organisations and their teams, engaging them and co-developing projects and partnerships that support the delivery of our impact goals and programmatic strategies.
• Apply equitable funding principles in practice, including transparency, fairness, trust-building and power-sharing with partners.

Bringing partnerships through our decision-making process and contracting.

• Drive an inclusive/non-extractive due diligence process.
• Detail clear specifications and deliverables for projects which align with the relevant urban health programme.
• Deliver presentations at Executive Investment Committee meeting.
• Draft funding (grant giving) contracts using templates.

Managing and exiting partnerships

• Guide, advise and learn from existing project partners as they deliver to achieve our mutual goals.
• Utilise effective programme management techniques to monitor effective delivery against contracts and specifications.
• Ensure project partners report against agreed deliverables as required within contracts, and scrutinise to ensure that contracts are being fulfilled.
• Proactively address any areas where contracts are not being delivered upon, escalating where necessary.
• Work with our Data, Evaluation & Learning team and external evaluation experts to develop and deliver evaluation plans for projects and partnerships.
• Assist organisational development of partners, through commissioning grants plus support.

Scaling Impact, Influence and Thought Leadership:
Plan and deliver ways to scale solutions and grow impact through influencing, in collaboration with partners and internal teams across the organisation, such as Policy, Influencing & Communications, and Data, Evaluation & Learning. 

This includes:

• Building diverse, cross-sector partnerships
• Formulating plans to scale the impact of your portfolio
• Convening and supporting partners to work together to influence policy and decision-makers
• Delivering thought leadership for your area of focus to influence relevant stakeholders, e.g. blog writing, attending and speaking at events.
• Contribute to strategic communications, campaigning and influencing activity where relevant.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Skills, Knowledge and Expertise 

Skills, abilities and attributes: 

• Demonstrable commitment to equity and good health for all, in particular those affected by poverty and racism
• Ability to draft robust contracts from templates.
• Inclusive and high-quality communication and influencing skills, including strong presentation skills.
• Strategic thinking and problem-solving skills – able to come up with solutions to complex problems.
• Strong relationship building skills and ability to engage a wide range of audiences including effective community engagement. 
• Ability to manage uncertainty, navigate complexity, seek clarity and actively ensure roles and responsibilities are clear.
• Commercial acumen (though we will support you to develop this).

Knowledge, experience, and qualifications:

• Experience / proven ability in programme / project management. 
• Demonstrable understanding of philanthropy, grant giving processes and practice.
• An understanding or experience of a range of different entities and organisations, for example local, national, international organisations, voluntary or community organisations, social enterprises, government, policy makers, businesses, statutory bodies.
• An understanding of what makes funded / grass roots organisations effective in the work they lead.
• Experience in community organising, asset ownership or asset stewardship (desirable) 
• An understanding of community wealth building principles in the context of place regeneration (desirable)
• Experience in blended finance capital stacks (desirable) 

Experience in or knowledge of one or more of the following areas will be desirable:

• Experience of working or living in diverse urban areas.
• The healthcare system and how it affects local communities.
• Public policy and regulations.
• Private sector advocacy and lobbying.
• Innovation

Benefits

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Thames Reach is one of London’s leading homelessness charities, working to end street homelessness and help the people we support to find and sustain a decent home, build supportive relationships and lead a fulfilling life.

We are seeking a Director of Operations to take on a new senior strategic leadership role that will play a key part in the future direction and long-term sustainability of the organisation.

As a member of the Senior Management Team, you will work collectively with the Chief Executive and Director of Services to provide organisational leadership, contributing to strategic direction and operational effectiveness.

You will be accountable for ensuring the organisation has effective infrastructure, people and financial sustainability. You will oversee and provide integration across all non-service operational areas, holding overall responsibility for Finance, People, Data, IT, Property & Facilities, and Thames Reach Housing, our Registered Provider subsidiary.

You will act as a primary point of organisational assurance to the Chief Executive, SMT and Board on operational sustainability, risk and compliance.

Key priorities include providing organisational stewardship of finance, overseeing the transformation and effective operation of digital, data and technology systems, and championing continuous improvement in organisational capability, leadership and ways of working.

Director of Operations Thames Reach
Salary: circa £92,000 per annum
Directorate: Central Operations

About you
We are seeking a leader with a strong collaborative leadership style, with a commitment to collective responsibility and organisational leadership. You will bring:

• Senior strategic leadership experience in a complex organisation, with responsibility for multiple operational and enabling functions.
• Strong financial acumen, including the ability to oversee budgets, interpret financial data and communicate financial matters clearly to senior leaders and Trustees.
• Experience of organisational change, transformation and continuous improvement.
• Experience of governance, risk management and regulatory compliance.
• Ability to operate credibly at Board and Committee level.
• Ability to operate effectively within a regulated environment, including building an understanding of the requirements of the Regulator of Social Housing.
• Extensive experience of managing multiple projects and critical decision making.

Crucially, you will demonstrate a clear commitment to equity, diversity and inclusion and to furthering our mission of ending street homelessness.

How to Apply
For further information, to access the appointment brief and to apply to this role, please click on the Redirect button.

Recruitment timeline
Application deadline: 9th August
Interviews with Prospectus: w/c 24th August & w/c 31st August
Interviews with Thames Reach: 18th September

Office & Administration Assistant – Key Responsibilities 

Office management and administration 

• Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.

• Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.

• Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff. 

• Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services. 

• Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices. 

• Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support. 

• Recruit, support, supervise and train office volunteers where appropriate. 

Facilities, health and safety 

• Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy. 

• Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities. 

• Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed. 

• Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required. 

• Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance. 

• Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate. 

• Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose. 

• Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.

IT and Systems

• Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements. 

• Complete IT trouble shooting on behalf of staff and volunteers, with external support. 

• Order IT equipment as needed with external support. 

• Complete basic set – up tasks on staff and volunteer devices with external support.

• Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group. 

Organisational administration 

• Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials. 

• Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation. 

• Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs. 

• Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings. 

• Support the recruitment and induction of Trustees as required by the Nominations Working Group.

• Support the People Manager with the onboarding and off-boarding of staff. 

General 

• Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant. 

• Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness. 

• Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.

• Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders. 

• Undertake any other reasonable duties consistent with the nature and level of the role. 

Groundswell responsibilities and the Groundswellian Way 

Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors. 

We want to: 

• create a safe, friendly and respectful working environment 

• encourage transparent communication so everyone knows what is expected of themselves and the organisation 

• ensure everyone feels valued and celebrates individual strengths 

• promote diversity, equity and fairness in everything we do 

• encourage collaboration and working together. 

Person Specification

Essential 

• Experience working in a busy office or administrative role. 

• Excellent organisational skills and attention to detail. 

• Strong IT skills, including Microsoft 365.

• Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.

• Experience coordinating meetings and maintaining administrative systems. 

• Excellent communication and customer service skills. 

• Ability to manage multiple priorities and work independently. 

• Understanding of confidentiality and GDPR. 

• Commitment to Groundswell's values and trauma-informed ways of working. 

Desirable 

• Experience supporting charity governance or trustee meetings. 

• Experience coordinating health and safety administration. 

• Experience supervising volunteers. 

• Knowledge of facilities management. 

• Lived experience of homelessness or social exclusion. 

Why join Groundswell? 

Key Benefits 

• 28 days annual leave plus bank holidays (pro rata for part time roles) 

• 5% employer pension 

• Flexible working options, including hybrid and part-time arrangements 

• Reflective practice or Clinical Supervision with a trained therapist for all team members 

Culture 

• Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager 

• Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team 

• Strategic input - Opportunities to input into Groundswell’s strategic direction 

• Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.

Application and Interview Process

Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.

We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.  

Application 

To apply please follow this link: 

Please submit your CV along with a cover letter stating: 

• How you meet each of the areas outlined in the person specification above  

• Why you are interested in doing this job at Groundswell.

You can find a guide to writing your cover letter here, which includes some tips and general guidance. 

The deadline for applications is 10am on Monday 17th August.

Interviews 

Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September. 

We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.

Pre-employment checks 

The job offer for the successful candidate will be subject to a reference check.

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.