Financial director jobs

Product Lead – HOSTHub  

(Operational Product Delivery) 

Reports to: Operations Director (Head of Delivery) 
Contract: 1.0 FTE (Temp to Perm) 
Location: Remote (UK or International) 

Role Purpose 

The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform. 

HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions. 

While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities. 

The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions. 

Core Responsibilities 

1. Product Problem Identification and Prioritisation 

Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows. 

Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact. 

Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs. 

Translate operational challenges into clear, well-defined product requirements that are actionable for development teams. 

Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development. 

2. Sprint Management and Delivery Execution 

Own the end-to-end delivery of the product, managing fortnightly sprint cycles. 

Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery. 

Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews. 

Validate completed work against real user workflows before release to ensure quality and usability. 

Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed. 

Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities. 

3. User Engagement and Feedback Loops 

Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders). 

Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used. 

Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs. 

Ensure user insights consistently inform backlog prioritisation and shape sprint scope. 

Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics. 

4. Cross-Team Operational Alignment 

Act as the central point of coordination across product, delivery teams, and external developers. 

Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building. 

Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements. 

Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working. 

5. Development Oversight  

Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly. 

Ensure all development outputs are practical, functional, and aligned with real operational needs. 

Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions. 

Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact. 

6. Data, Workflow, and System Effectiveness 

Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements. 

Identify and implement opportunities to automate key workflows, reducing manual effort across teams. 

Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations. 

Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use. 

7. Risk, Compliance, and System Integrity 

Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk. 

Prioritise data protection, security, and system reliability as core product considerations. 

Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice. 

Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through. 

8. Contribution to Product Direction 

Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system. 

Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities. 

Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users. 

Key Relationships 

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead. 

External: Developers, technical providers, hosted partners, funders. 

Performance Indicators 

Reliable delivery against sprint commitments, with a clear connection to resolved operational issues. 

Reduction in recurring user-reported problems across key workflows. 

Demonstrable improvements in system usability and efficiency for internal teams and hosted partners. 

A well-maintained backlog with clear, transparent prioritisation rationale. 

Strong alignment between platform functionality and operational delivery needs. 

Timely identification and effective resolution of system risks and critical defects. 

Required Experience 

5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution. 

Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements. 

Strong track record of identifying user needs and translating them into effective product solutions. 

Experience working with complex operational systems involving multiple user groups and workflows. 

Ability to operate effectively in environments with evolving and loosely defined requirements. 

Comfortable working across technical and non-technical teams, acting as a practical bridge between them. 

Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools) 

Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility. 

Clear, structured communication style, enabling effective coordination and delivery clarity across teams. 

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are looking for a Trust and Foundations Manager to join a successful and ambitious team, responsible for managing existing donors, managing grants with strategic partners, producing clear and compelling donor communications, and proactively identifying new funding opportunities to support the organisation’s continued growth and impact. 

The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger.  They must bring experience of identifying potential new partnerships, securing gifts, and ongoing stewardship. 

For more detailed information on the roles, please download the attached pdf Job descriptions.

Closing Date: 11-Jun-2026 23:30 Interview Date: w/c 22nd June 2026

Please read the following carefully before making your application:  Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.

• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications, we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

Lead a trusted community development charity and bring partners and businesses together to deliver long-term environmental, social and economic benefits across West Wales.

Applications close at 9 a.m. Tuesday 16th June.

Location: Pembrokeshire (office-based, with travel across West Wales)

Salary:  £60,000 - £65,000

Who we are

PLANED is a long-established community development charity that now works across Pembrokeshire, Ceredigion and Carmarthenshire. For decades, we have supported communities to improve their quality of life by harnessing local potential, strengthening social infrastructure and helping people turn ideas into sustainable action.

Our work, regionally, brings together communities, public services, third sector partners and local businesses to deliver long-term environmental, social and economic benefit across West Wales.

A defining feature of PLANED is our asset-based approach. We own and manage a growing portfolio of buildings and assets, including our home site, the Old School in Pembrokeshire, which combines our office and conferencing space, with an additional range of tenanted spaces for local businesses.

We also lead the management of the Carmarthenshire Living Well Centre, a multi-use community facility hosting health, well-being, advice and support services. The Living Well Centre brings together a wide range of charities and statutory partners under one roof, creating a genuinely collaborative, free-to-access, local hub supporting 700 clients per month, which is increasingly seen as a model of best practice.

Most of PLANED’s work is delivered through multiple live projects funded by a mix of Welsh Government, NHS, National Lottery, National Grid, BT and other sources. We have a healthy financial position, but much of this funding is short to medium term, requiring continuous bid writing, relationship management and adaptation. The CEO role is therefore both externally facing and highly hands-on.

About the role

We are seeking a CEO to lead our next exciting chapter. This will include developing a new and updated organisational strategy, continuing to secure sustainable funding, overseeing project delivery and ensuring the organisation remains financially resilient while continuing to grow its impact and influence.

The organisation has a strong, inclusive and supportive culture that is bilingual. The team is community-rooted, collaborative and delivery-focused, with a clear ethos of shared responsibility and mutual support. We have a team of around 18 people, the majority of whom are project funded, supported by a small core team, including the CEO.

The role requires on-site presence; given our reach across West Wales, there is also regular travel required.

Who we are looking for

We are looking for someone who will be comfortable in a village hall as they are in a meeting with national and local politicians, senior civil servants, charity or business leaders. You will be confident working across rural and coastal communities, and able to build trust quickly and authentically.

Our CEO leads a significant part of our fundraising activities, and experience in securing income and developing sustainable funding models will be important.

We are open to leaders who might be seeking their first CEO role, and are open to considering what support we can put in place to help a new CEO thrive.

Applications for this role close at 9 a.m. Tuesday 16th June.

For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants:. 

Legacy and In Memory Fundraising Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Acorns Children’s Hospice is looking for a Legacy and In-Memory Manager to lead and grow its legacy and in-memory fundraising programmes. The role will shape and deliver strategies that inspire supporters to leave gifts in their wills and honour loved ones through giving. Blending strategic marketing, empathetic communication, and relationship management, this position will play a key role in building sustainable income and strengthening lifelong supporter connections.

About the Role

At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.

As Legacy and In Memory Manager, you will:

• Provide strategic leadership, mentoring and development for the Legacy and In Memory Officer, ensuring a high-performing and motivated team
• Develop and implement a multi-channel legacy marketing programme to increase awareness, consideration, and pledges of gifts in wills to recruit and retain a pool of legacy prospects and pledgers to maximise future legacy income
• Create compelling storytelling materials—brochures, case studies, videos, web content—to highlight the importance of gifts in wills
• Develop strong relationships with all relevant external stakeholders and audiences such as solicitors, executors, funeral directors, legacy enquirers and pledgers and with supporters who may be recently bereaved
• Set and monitor KPIs, measure campaign performance, and report on results to internal stakeholders
• Develop annual budgets and plans to deliver the legacy and in memory programme

About You

• Experience of delivering a legacy and/or in-memory programme
• Experience of and resilience to meeting targets and KPIs
• Experience of delivering presentations or public speaking
• Experience managing and developing high-performing teams
• Strong level of knowledge and understanding of probate, trusts, tax and property issues related to charitable legacies

What We Offer 

• £40,000 per annum
• 37.5 hours per week
• Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service 

Interviews are scheduled to be held on 3 June

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.

About the role:

Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose

Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.

With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.

This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.

• A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page.

More information about us and our recruitment process can be found in our online Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply please send your CV and Covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

For a full job description and person specification please visit our website 

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Head of Governance, Compliance, and Risk

Permanent, Full Time, Hybrid working (2 days per week in the office)

Location: The role can be based in our Cardiff, London, or Warrington office

Salary: £76,432 per annum for Cardiff, and Warrington. £81,314 per annum for London (including London allowance)

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Director of Finance and Corporate Governance, the Head of Governance, Compliance, and Risk will ensure robust governance, compliance, and risk management across Christian Aid and its subsidiaries which enables effective decision making.

The post-holder will be the the trusted advisor and subject matter expert in corporate governance on behalf of the Board, overseeing legal and regulatory compliance, develops and implementing a comprehensive risk management framework, and leading an internal audit programme that fosters organisational learning. The role will enhance and protect Christian Aid’s reputation and financial integrity while embedding best practices in governance and compliance.

Some of the main areas of responsibility for the Head of Governance, Compliance, and Risk include:

• Support effective trustee succession planning, effective Board meetings, and support for the Governance and Nominations Committee to ensure effective Board Governance.
• Provide expert advice on legal structures for subsidiaries, including Christian Aid Ireland.
• Provide high quality briefings with suggested solutions having sought professional advice where more specialist knowledge is required
• Establish and implement a comprehensive risk management framework including registers and appetite statements to guide directorate-level risk management.
• Develop a compliance culture covering data protection, money laundering, counter-terrorism, sanctions management, fraud prevention, and misuse of funds.
• Complete all regulatory filings (Charity Commission, OSCR, Companies House, ICO) within deadlines to avoid penalties.
• Implement an agreed internal audit plan reviewed by the Audit and Risk Committee to ensure assurance over key controls.
• Evaluate key contracts to ensure compliance and provide legal advice using external panels when necessary.
• Lead a team empowering others to drive progress and foster a culture of collaboration and continuous learning.
• Define team's responsibilities and drive the team to promote the exchange of ideas and knowledge to maximise impact and achieve outstanding results.

About you

Who we are looking for:

Essential:

• Professional qualification in law, accountancy, Certified Internal Auditor (CIA), or corporate governance (ICSA).
• Extensive experience (5+ years) in UK Charity and corporate governance, compliance, and risk management within complex organisations.
• Demonstrable expertise in managing legislative changes and interpreting regulations.
• Advanced understanding of legal frameworks (e.g. data protection laws), regulatory requirements, risk management principles, and internal audit processes.
• Exceptional analytical skills for interpreting legislation; ability to communicate technical information effectively to non-specialist audiences; negotiation skills for resolving disputes.

Desirable:

• Experience acting as legal counsel
• Informed on legal, regulatory and sector developments
• Experience of working in global contexts
• Written and verbal communication skills
• Experience of working within changing political regimes and understanding the implications for sanctions and other compliance elements
• Data protection experience

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

ABOUT THE ROLE 

As we celebrate our 125th anniversary, Wigmore Hall is embarking on an exciting new phase of fundraising, and we are seeking a highly motivated and strategic Legacies and Appeals Manager to join our team. In this pivotal role, you will secure support via legacies and individual giving appeals, meet ambitious annual fundraising goals and continue the growth of The Director’s Fund. The role will drive the acquisition of new donors, cultivate key relationships, and provide exceptional stewardship to our growing community of supporters. The ideal candidate will be results-driven, with a proven track record in individual giving and a proactive, personable approach to building donor relationships.

You’ll be part of a dedicated team working to raise the funds that make everything taking place in this prestigious Hall possible. This is a fantastic opportunity for a driven individual to make a tangible impact, contributing to Wigmore Hall’s continued success and growth, whilst advancing your career in fundraising.

MAIN DUTIES AND RESPONSIBILITIES

LEGACIES

• Lead the implementation of Wigmore Hall’s legacy giving strategy, aligned with overall fundraising priorities. 
• Engage and steward legacy pledgers, managing their relationship with Wigmore Hall. 
• Manage relationships with legators’ families and executors, ensuring they are stewarded at the highest level, and legacy gifts are acknowledged appropriately. 
• Liaise with solicitors, ensuring excellent communication between them and Wigmore Hall. 
• Manage a programme of activity and communications for legacy pledgers and prospective legators, including management of the Wigmore Society and our legacy events. 
• Work with Marketing and Publications departments to develop new materials to promote legacy giving. 
• Manage ‘in memory’ giving. 
• Embed legacy messaging across wider fundraising activity, ensuring supporters at all levels are given opportunities to consider leaving a gift in their Will. 
• Act as an internal ambassador for legacy giving, supporting colleagues to feel confident initiating legacy conversations where appropriate. 
• Be conversant with legacy law, Inheritance Tax rules and sector developments.

APPEALS

• Shape and deliver compelling individual giving campaigns and appeals, including the Hall’s Audience Fund and Gift Aid appeals, as well as additional targeted and bespoke initiatives that inspire support. 
• Take ownership of appeals activity end-to-end, ensuring campaigns are effectively planned and delivered, and contribute to agreed income targets. 
• Contribute to strategies that attract new donors and deepen relationships with existing supporters, identifying opportunities to expand our reach as well as grow and diversify the supporter base. 
• Monitor and evaluate campaign performance, improving engagement and maximising income over time.

COMMUNICATION AND REPORTING

• Act as the primary point of contact for legacy enquiries and oversee the effective management of legacy gifts from notification through to receipt. 
• Ensure accurate and up-to-date records of donors, legacy enquiries, pledges and gifts are maintained on the CRM system (Tessitura). 
• Produce regular reports on legacy and individual giving activity, income and pipeline. 
• Oversee legacy income forecasting and contribute to reporting as required. 
• Ensure that all fundraising activities comply with relevant legislation, GDPR and the Fundraising Regulator’s Code of Practice.

PERSON SPECIFICATION 

• A proactive, confident, and personable approach to building relationships and securing new financial support.
• Experience in face-to-face individual fundraising, with a strong track record of acquiring new donors (ideally legacy donors) and/or managing appeals. 
• Excellent interpersonal and communication skills, with the ability to engage donors and stakeholders at all levels. 
• Strong attention to detail and the ability to create tailored, strategic plans. 
• A passion for fundraising and a commitment to delivering exceptional donor experiences. 
• Experience using CRM systems (ideally Tessitura) to manage donor data and track progress. 
• High standard of computer literacy. 
• Positive team player with a willingness to collaborate and a professional, solution focused attitude. 
• Accountable for own responsibilities.

Working hours are Monday – Friday, 10am – 6pm. Evening and weekend work will be required with time off in lieu given.

Application closing date: 9am on Monday 8 June 2026 

Interview date: Monday 15 June 2026

Hybrid with 1-2 days per week in London (Camberwell)

St Giles is a national charity and a global leader in using lived experience to drive meaningful social change. For over 60 years, they have worked with people held back by poverty, exploitation, abuse, or the criminal justice system, supporting them to transform their lives and build a positive future. As a national organisation working across England and Wales with offices in London, Norwich, Cardiff, Leeds, Coventry and Wolverhampton, and with a turnover of around £17 million, they deliver life-changing services through three key pillars of work: 

• Poverty: Tackling the root causes of poverty, providing both emergency relief and long-term support to help people move towards independence and employment.

• Violence & Exploitation: Supporting those affected by violence, abuse, and exploitation, and preventing future harm through credible, empathetic intervention.

• Justice System: Helping people in prison and in the community to break the cycle of disadvantage, rebuild their lives, and access positive opportunities.

They have a proud 60-year history of helping people who have faced the toughest challenges in life; people who have been marginalised or held back by poverty, violence and exploitation, to build better futures for themselves and their families.

Their approach is informed by the people they serve. The majority of their team have lived experience of the issues their clients face. They have been there, they understand, and they use that insight every day to offer credible, compassionate, and life-changing support. Independent research has shown that for every £1 invested in St Giles’ work, society benefits by £10. That’s impact that transforms lives, families, and whole communities.

As they deliver their ambitious five-year strategy, they are determined to continue growing their reach, impact, and ability to change lives through empathy, trust and opportunity. In order to realise this ambition, they are seeking a new Chief Operating Officer. 

Their new Chief Operating Officer will provide strategic leadership and operational management for finance, IT, governance and safeguarding, Central Services (including property & facilities, Health and Safety and Office Management), data protection/information security, people and internal communications, procurement and contract management. They will play a key role in supporting the CEO, Board, and Leadership Team to deliver the charity’s vision and strategic aims, with a primary emphasis on financial leadership.

The St Giles are committed to providing equal opportunities for everyone. They acknowledge that people from certain backgrounds are under-represented within the third sector and are committed to doing what they can to correct this. They especially welcome applications from people with Lived Experience, as this perspective strengthens their services and keeps their work authentic, informed, and impactful.   

To find out more, please visit our microsite via the Apply Button. 

For an informal conversation about the role or process please contact our Executive Search Partners, Green Park, via the apply button. 

Closing date: 11:59pm Sunday 7th June 2026

Main Role & Responsibilities

The post holder is required to provide strategic leadership and oversight of all programme activity, ensuring all activity is delivered and evaluated effectively and in alignment with organisational goals.  

The successful candidate will lead and develop programme teams and oversee engagement, planning and delivery, and monitor risk and opportunities. They will develop strong relationships representing the organisation externally, and ensure programmes demonstrate clear impact and meet quality standards.

Role Requirements

Duties will include but not be limited to:

Strategic Leadership & Direction

• Lead all programme activity and ensure alignment with organisational goals
• Translate vision and strategic goals into actionable programme, content and priorities
• Identify opportunities for growth, innovation, and impact
• Contribute to wider organisational strategy and oversee the operationalisation of strategic goals
• Work closely with other heads of services to support strategic development

Programme Development & Design

• Oversee the development and evolution of programmes, content, and resources
• Ensure programmes are evidence-based, relevant, and high quality, aligning with quality standards, working closely with the insights team
• Lead needs assessments and stakeholder consultations to understand programme needs
• Embed inclusivity, accessibility, and best practice in all programme design

Programme Delivery & Operations

• Oversee the planning, implementation and delivery of all programmes
• Develop systems, processes, and timelines for consistent execution
• Manage programme budgets and resource allocation
• Identify and mitigate risks to delivery
• Identify opportunities for commercialisation of products and services

Performance, Monitoring & Impact Measurement

• Define KPIs and success metrics aligned to organisational outcomes
• Analyse data to assess programme effectiveness and impact
• Use insights to drive continuous improvement and strategic decisions
• Report on performance to senior leadership, funders, and stakeholders

Stakeholder & Partnership Management

· Build and maintain strong relationships with:

• • Partners and collaborators
  • Funders and commissioners
  • Community or beneficiary groups
• Represent the organisation externally at meetings, events, and networks
• Identify and develop strategic partnerships to enhance programme reach

Team Leadership & Management

• Lead, manage, and develop the delivery leadership team
• Participate in strategic development and oversee work within delivery and impact portfolio
• Work closely with other heads of services to provide support to the SLT
• Set clear objectives, expectations, and performance standards
• Provide coaching, mentoring, and professional development opportunities
• Foster a collaborative, inclusive, and high-performing team culture

Quality Assurance & Governance

• Ensure programmes meet quality standards and organisational policies
• Maintain compliance with relevant regulations and safeguarding requirements
• Oversee documentation, reporting, and accountability processes

Resource & Content Oversight

• Ensure the development of high-quality programme materials and resources
• Oversee content consistency, branding, and alignment with organisational values
• Ensure resources are accessible and effectively utilised

Financial Oversight

• Manage programme budgets and ensure cost-effective delivery
• Monitor expenditure and ensure alignment with funding requirements
• Support fundraising and contribute to funding proposals as required

Innovation & Continuous Improvement

• Work with Insight and Innovation team to stay informed of sector trends and best practices
• Encourage innovation in programme design and delivery
• Pilot and scale new approaches based on evidence and feedback

· Oversee development of all programmes and associated content and resources

Person Specification 

Essential

· Educated to degree level or have the equivalent experience

· A detailed understanding of education, Health and Social Care and family services and how to engage these sectors

· Confident leader with previous demonstrable experience in overseeing multiple programmes or portfolios with matrix management experience

· Proven track record of developing, delivering, and scaling programmes with measurable impact

· Experience working with a range of stakeholders, including partners, funders, and communities

· Experience managing budgets and resources effectively

· Experience of delivering regional and national programmes

· Strong understanding of programme design, delivery, and lifecycle management

· Understanding of partnership working and stakeholder engagement approaches

· Awareness of relevant policy, regulatory, and safeguarding requirements

· Strong strategic thinking skills with the ability to translate vision into actionable plans

· Excellent planning, organisational, and project management skills

· Ability to manage multiple priorities and complex programmes simultaneously

· Strong analytical skills with the ability to interpret data and drive continuous improvement

· Ability to define KPIs and measure programme success effectively

· Excellent interpersonal and communication skills, with the ability to influence and build relationships

· Proven ability to lead, motivate, and develop teams through coaching and performance management

· Strong commitment to quality, impact, and continuous improvement

· Collaborative and inclusive leadership style

· High level of integrity, accountability, and professionalism

· Adaptable and resilient in a dynamic and changing environment

· Passionate about the organisation’s mission and values

Desirable

· Experience of working in gambling harms prevention sector or another similar or related field

· Experience of operationalising strategic plans

· Experience in developing harm prevention programmes and or interventions

· Knowledge of sector trends, innovation, and best practice

· Leadership qualification

· An understanding of public health frameworks and approach to harm prevention

· An understanding of PSHE, PSE, Learning for Life and Work

The Trusts and Grants Officer is responsible for securing and growing income from charitable trusts, foundations and other agreed grant-making bodies to support LOROS’ core services and strategic priorities.

The post holder will develop and manage a high-quality pipeline of trust and foundation prospects, produce compelling and evidence-led funding applications, steward funders through excellent reporting and relationship management, and contribute to the wider philanthropy and major giving programme.

The role plays a key part in maximising voluntary income, strengthening long-term funding relationships, and ensuring LOROS’ work is clearly communicated through impact, outcomes and

insight.

The ideal candidate will be passionate, committed, organised and have excellent written skills, the ability to build a rapport quickly and be self-motivated and able to prioritise their own workload to meet deadlines.

Our client is a fantastic organisation that enables local people to support local causes, making grants to small charities and voluntary groups working in communities across Berkshire. They work with individuals, companies and other organisations to assist in delivering their charitable aims and develop longer-term strategic giving programmes.  

For 40 years, they have championed local giving, building partnerships with like-minded people and organisations. Through their tailored philanthropy advice, they help to match their supporters’ aims with the many small, effective local charities offering solutions to local issues. 

In recent years they have made grants in excess of £1 million per annum and the endowment fund has grown to £14 million providingsustainable future support for generations across Berkshire. 

Chief Executive Officer 

c£80,000 + benefits 

Based in Berkshire, with travel and evening engagements. This role is Hybrid with 1-2 days a week working from home each week depending on commitments 

This is a fantastic and unique opportunity for a new ambitious Chief Executive to lead the foundation into its next phase of growth in strategic philanthropy, with a clear emphasis on income generation, external engagement, and strategic expansion. 

As the public face of the organisation, you will champion local philanthropy, build strong relationships with donors and partners to deliver effective support for the local community, and provide inspiring services for donors.

As a leading grant maker in the Royal County of Berkshire, they are committed to developing the financial support it already generates within the voluntary sector. Key responsibilities will include: 

• Develop new opportunities for fund development through new business, Corporates, small to medium size businesses and with individual donors and supporters across Berkshire 

• Contribute to the strategic development of the organisation, setting strategy and overseeing Governance 

• Develop a robust marketing and communications strategy 

The successful candidate will bring a commercial outlook and strong interpersonal and stakeholder management skills, with the ability to work effectively across a wide range of audiences, both collaboratively with a passionate staff team and independently. 

If you are passionate about making Berkshire a better place to live and work, we would love to hear from you.

Further details can be found on the Prospectus website.

How to Apply 
 
To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link.
 
Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
 
If you wish to apply using an alternative format, please contact Prospectus.

 
If you would like to have an informal conversation about the role, please contact our retained partners via email with your CV: 
 
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients to build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. 
 
Recruitment Timetable 
Deadline for applications: Sunday 7th June (midnight) 
Interviews with Prospectus online: 16th – 23rd June
Interviews with the organisation, in-person: 8th July

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

Philanthropy will play a defining role in delivering this ambition. With plans to significantly scale income over the coming years, we are seeking a senior, commercially-minded Philanthropy Lead to drive high-value growth and deepen engagement with influential supporters across the UK.

As Philanthropy Lead, you will take ownership of a high-value donor portfolio, securing and stewarding five and six figure gifts while driving forward a donor-centric fundraising strategy.

You will operate as a trusted partner to senior leaders and influential stakeholders, leveraging networks, insight and opportunity to build a sustainable pipeline of philanthropic support.

Alongside income generation, you will play a key role in shaping how Marie Curie engages high-net-worth individuals bringing innovation, credibility and strategic thinking to a growing function.

What you’ll be doing

• Building a pipeline of new high-net-worth individuals through proactive outreach, networking and relationship building
• Owning and driving your own workload, managing your prospect pipeline and identifying new opportunities
• Initiating conversations, arranging face-to-face meetings and creating bespoke cultivation journeys
• Working closely with senior leaders and volunteers to develop and progress donor relationships
• Developing compelling propositions and confidently making five and six-figure asks
• Using creativity, curiosity and insight to spot opportunities others might miss
• Representing Marie Curie externally and helping grow our profile with influential audiences

Who we’re looking for

• Proven experience in major donor or philanthropy fundraising
• A proven record of securing significant philanthropic income, including five and six figure gifts
• The credibility and presence to engage and influence high-net-worth individuals and senior stakeholders
• Strong commercial judgement combined with a donor-centric, relationship-led approach
• Exceptional communication skills, with the ability to craft compelling cases for support and lead high-value conversations
• Strategic thinking, resilience and the ability to navigate complexity and ambiguity
• A collaborative mindset, with the confidence to contribute across a high-performing national team

You don’t need to come from a traditional charity major gifts background transferable experience from relationship-led, high-value environments is welcome.

Please see the full job description here.

Application & Interview Process

• As part of your online application, you will be asked for a CV and a set of questions.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Monday 8th June 2026

Salary: £40,000 - £45,000 

Contract: Full time, perm

Based: Hybrid position, with 1–2 days per week based in Marie Curie offices or hospices, including some travel as required.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Additional Information

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us directly. 

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.

Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Key aspects of the role
•
To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027.
•
To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis.
2
•
To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees.
•
Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site.
•
To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding).
•
Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team.
•
To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services.
•
To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees.
•
To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live.
• To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services
Oversight of high quality service delivery
• To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation.
• Embed accreditation requirements throughout service management and delivery.
• Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees.
• Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse.
• To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery.
• To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these.
• Take part in the out of hours (back up) on call management rota.
Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites.
• To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper.
• Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach.
• Act as Safeguarding Lead for Accommodation services.
• Promote and foster good working relationships between all Pdap staffing teams.
Working with our Partners
• To represent the values of Pdap in all our external partnership working.
• To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse.
• To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals.
3
• To liaise with universities and external tutors in relation to student placements.
• Foster positive relationships with our commissioners, landlords and funders.
Finance & Administration
• To oversee and deliver agreed budgets relating to the accommodation service.
• To assist the Finance Director with setting annual budgets.
• To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion
• Regularly review service level accessibility data and update the EDI action plan with actions to address these.
• Actively and appropriately challenge all forms of discrimination.
• Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all.
Other
•
Flexible working hours according to the needs of the project.
•
Evening and weekend work may sometimes be required.
•
Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO.
•
The role will predominantly be based across our accommodation sites or at our main office.
•
As our sites are across Kirklees, use of a car is desirable
•
Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Person Specification
Skills & Experience Essential/Desirable
Experience of managing a HMO or similar supported housing service
Essential
Significant experience in a line management role
Essential
Ability to identify areas of development for staff and support them to improve their practice
Essential
Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc
Essential
Experience of working in the third sector
Desirable
Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands
Essential
Ability to analyse data to identify gaps, and actions and write high quality reports and action plans
Essential
4
Proven track record translating strategy into operational delivery
Essential
Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel.
Essential
Experience & confidence delivering presentations/ training and talks to a wide range of audiences
Essential
Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners
Essential
Able to demonstrate strong professional boundaries and maintain confidentiality
Essential Knowledge Essential/Desirable
Sound understanding of domestic abuse and VAWG
Essential
Knowledge of charity governance and financial management
Desirable
Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence
Essential
Understanding of commissioning requirements and contract compliance
Essential
Understanding of housing legislation in relation to the delivery of supported housing and HMOs
Essential
Excellent understanding of quality assurance including Leading Lights or equivalent accreditation
Desirable
Commitment to working in partnership and building strong relationships with stakeholders
Essential
Excellent understanding of and commitment to equity, diversity and inclusion
Essential

Chief Operating Officer (COO)

Organisation: Happy Days
Reporting to: Chief Executive Officer (CEO)
Location: Calderdale

Role Purpose

The Chief Operating Officer (COO) provides strategic and operational leadership across all frontline services, accommodation provision, organisational infrastructure, and compliance functions within the charity.

The COO is responsible for ensuring safe, trauma-informed, financially sustainable, and outcomes-focused delivery for individuals experiencing homelessness, poverty, health exclusion, addiction, and crisis.

The role leads operations across the charity’s accommodation portfolio, including winter shelter provision, general needs accommodation, supported accommodation, and intensively supported housing. The COO also oversees the operational platform of the charity’s support programmes, including a community café, community supermarket, crisis drop-in provision, and integrated health clinics.

Working collaboratively with the CEO, Board, statutory agencies, housing provider partners, and wider stakeholders, the COO plays a key leadership role in shaping organisational strategy, strengthening operational systems, embedding trauma-informed practice, and developing innovative models of support that improve long-term outcomes for individuals experiencing multiple disadvantage.

The COO provides executive oversight of, operational risk, health and safety, HR, operational systems, and service compliance, ensuring the organisation maintains robust standards of governance, accountability, and person-centred care across all services.

Key Responsibilities

Strategic & Operational Leadership

• Provide executive operational leadership across services and organisational functions
• Lead the delivery, development, and continuous operational improvement of:
  • Supported and temporary accommodation services (68+ properties)
  • Crisis and drop-in provision
  • Food programme and social supermarket
  • Winter shelter provision
• Translate organisational strategy into effective operational delivery plans
• Drive organisational improvement, innovation, and sustainable service growth
• Lead operational responses to emerging community need, organisational risk, and system pressures
• Support strategic planning, organisational development, and long-term sustainability
• Lead operational capital development initiatives across the organisation

Housing, Property & Supported Accommodation Executive Oversight of:

• Operational management, legal compliance, health and safety, quality assurance across all accommodation services
• Lead strategic partnerships with housing providers
• Manage delegated housing arrangements and supported housing pathways
• Maximise occupancy, sustainment, and positive move-on outcomes
• Oversee property-related risk management, maintenance coordination, and accommodation standards
• Lead the transformation and redevelopment of The Gathering Place, including partnership working with architects, infrastructure planning, and service design
• Oversee operational development planning for the Bramwell Booth building to support future service delivery and organisational growth

Safeguarding Operational Platform

• Lead organisational safeguarding strategy and systems
• Ensure SOP’s are in place to enable staff to respond effectively to complex needs including:
  • addiction
  • mental ill-health and physical health needs
  • dual diagnosis
  • homelessness
  • domestic abuse
  • offending histories
  • health exclusion
• Oversee serious incidents, risk management, and quality assurance processes
• Promote reflective practice, professional accountability, and safe service delivery
• Lead continuous safeguarding improvement and organisational assurance processes
• Support the organisation’s progression towards recognised safeguarding quality and excellence standards

Health Inclusion & Community Services

• Support development of innovative approaches addressing homelessness, substance use, poverty, and social exclusion
• Contribute to wider system responses focused on prevention, health equity, and community resilience

Corporate Governance, Compliance & Organisational Infrastructure

• Provide executive oversight of organisational governance, operational compliance, and corporate infrastructure
• Lead organisational responsibility for:
  • Human Resources
  • Health & Safety
  • Insurance and organisational risk
  • Operational systems and digital infrastructure
• Ensure robust organisational policies, procedures, and assurance frameworks are developed, implemented, and maintained
• Oversee compliance with employment legislation, health & safety standards, and contractual obligations
• Lead organisational risk management processes, incident oversight, and business continuity planning
• Ensure effective management of organisational insurance provision, liability protection, and risk mitigation
• Support governance reporting, operational assurance, and organisational accountability
• Develop quarterly Trustee and governance reporting packs in conjunction with Heads of Department and the CEO

Systems Development & Digital Transformation

• Lead the development and implementation of operational systems, reporting frameworks, and service infrastructure
• Design and embed systems that improve operational efficiency, safeguarding oversight, housing management, and service coordination
• Use data, insight, and performance analysis to improve outcomes and organisational effectiveness
• Support digital transformation, service modernisation, and continuous improvement initiatives
• Develop monitoring, evaluation, and impact reporting systems to support organisational learning and strategic decision-making

Leadership, Workforce & Organisational Culture

• Foster a high-performing, inclusive, and values-led organisational culture
• Oversee workforce planning, recruitment, retention, supervision, and staff development
• Promote staff wellbeing, reflective practice, and psychologically safe leadership
• Provide leadership oversight and strategic direction for volunteer services and volunteer programme development
• Support the organisation’s progression towards recognised volunteer quality standards, including the VSI Volunteer Excellence Award

Partnerships, Stakeholder Engagement & Representation

• Represent the organisation within strategic partnerships and multi-agency forums
• Work collaboratively with commissioners, funders, housing providers, and community partners

Financial Oversight & Sustainability

• Budget development and financial planning in conjunction with the CEO and Finance Team
• Support organisational sustainability through efficient service delivery
• Monitor operational performance, quality standards, and service outcomes
• Ensure effective governance, accountability, and operational compliance across all services

Person Specification

Essential

• Significant senior leadership experience within homelessness, housing, health, social care, community, or voluntary sector services
• Extensive operational leadership experience across complex, multi-service environments
• Experience leading services supporting individuals with multiple disadvantage and complex needs
• Strong understanding of safeguarding, trauma-informed practice, and organisational risk management
• Experience managing accommodation-based and community support services
• Experience overseeing HR, compliance, governance, and organisational systems
• Experience leading quality assurance, risk, and compliance frameworks
• Strong partnership and stakeholder engagement skills across statutory and voluntary sectors
• Experience managing operational budgets, compliance frameworks, and performance systems

Desirable

• Experience working within homelessness, substance use, or health inclusion services
• Experience working within housing such as a registered housing provider
• Understanding of public health approaches and health inequalities
• Knowledge of housing legislation, supported housing models, and safeguarding frameworks
• Experience with digital transformation, systems implementation, and organisational modernisation

Key Attributes

• Values-driven and strongly committed to social justice and health equity
• Strategic thinker with strong operational leadership capability
• Calm, resilient, and decisive in complex and high-pressure environments
• Compassionate and emotionally intelligent leader
• Strong communicator with the ability to influence across systems and sectors
• Innovative, solutions-focused, and collaborative
• Committed to continuous improvement, accountability, and inclusive leadership